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Compare 123FormBuilder and Formsort 
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At a Glance
Market Segments
Small-Business (63.1% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$49.00 Per Month
Free 100 Form starts Per Month
123FormBuilder
Star Rating
(172)4.5 out of 5
Market Segments
Small-Business (63.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 5 pricing plansFormsort
Star Rating
(32)4.9 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 100 Form starts Per Month
Learn more about FormsortSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that 123FormBuilder excels in its Survey Builder, achieving a perfect score of 10.0, while Formsort also performs well but is noted for its superior Custom Fields and Conditional Logic, both scoring 10.0, which reviewers say enhances their form customization experience.
- Reviewers mention that 123FormBuilder's ease of use is rated at 9.0, making it user-friendly for small businesses, whereas Formsort, with a slightly lower score of 8.5, is still appreciated for its intuitive design but may require a bit more learning curve according to some users.
- G2 users highlight that 123FormBuilder's Quality of Support is rated at 8.7, which is commendable, but Formsort stands out with a perfect score of 10.0, with reviewers saying that their support team is exceptionally responsive and helpful.
- Users on G2 report that 123FormBuilder's Templates score 8.6, which provides a decent variety, but Formsort's templates are noted for being more modern and customizable, contributing to its higher score of 9.2, according to user feedback.
- Reviewers mention that 123FormBuilder's Offline Capability is rated at 7.3, which some users find limiting, while Formsort's score of 8.8 indicates a more robust offline functionality, allowing users to collect data without an internet connection, which is a significant advantage for fieldwork.
- Users say that 123FormBuilder's Payments feature scores 8.7, which is functional but lacks some advanced options, whereas Formsort's Payments feature, rated at 9.8, is praised for its seamless integration with various payment gateways, making it easier for users to manage transactions.
Pricing
Entry-Level Pricing
123FormBuilder
Platinum Plan
$49.00
Per Month
For individuals or growing teams that need advanced features. Collect payments and build smart forms.
- 100 Forms
- 20,000 Submissions
- 10GB Storage
Formsort
Free
Free
100 Form starts Per Month
Experiment with your first flows
- Unlimited users & flows
- Upload your own logo, and change fonts and colors
Free Trial
123FormBuilder
No trial information availableFormsort
No trial information availableRatings
Meets Requirements
8.9
117
9.6
25
Ease of Use
9.0
117
8.5
26
Ease of Setup
9.1
74
8.8
20
Ease of Admin
9.0
74
9.4
13
Quality of Support
8.6
102
10.0
25
Has the product been a good partner in doing business?
8.8
67
9.9
13
Product Direction (% positive)
7.3
90
10.0
23
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
10.0
7
Not enough data
10.0
7
Not enough data
8.3
7
Not enough data
9.3
7
Not enough data
Survey Customization
8.0
5
Not enough data
6.7
7
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
Survey Insights
9.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.1
6
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.9
23
9.9
13
8.6
22
10.0
13
8.9
19
10.0
13
8.7
23
9.1
13
Additional Functionality
9.0
19
9.8
11
6.7
12
8.7
9
8.9
19
9.8
9
8.2
11
9.8
9
8.5
19
10.0
13
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
123FormBuilder and Formsort are categorized as Online Form Builder
Unique Categories
Formsort has no unique categories
Reviews
Reviewers' Company Size
123FormBuilder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Formsort
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.7%
Computer Software
7.7%
Marketing and Advertising
6.0%
Retail
3.0%
Non-Profit Organization Management
3.0%
Other
72.6%
Hospital & Health Care
36.7%
Health, Wellness and Fitness
26.7%
Retail
6.7%
Primary/Secondary Education
3.3%
Online Media
3.3%
Other
23.3%
Discussions
Why does this company think it's cool to scam people
1 Comment
1T
Hi Patrick,
We also wrote to you on the reviews page. We understand your frustration with the new price plans. The word "updates" created confusion here...Read more
Is it possible to "try" or see examples of file upload functionality before committing to an upgrade
1 Comment
1T
Hello Andy,
Sure thing, please contact our team at customercare@123formbuilder.com and they'll gladly set you up with a trial to test out our File Upload...Read more
Microsoft block
1 Comment
Official Response from 123FormBuilder
Hi there!
Sorry for the late reply, we missed your message.
Can you please share some more details with our team at customercare@123formbuilder.com?...Read more
Formsort has no discussions with answers
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