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Compare 123FormBuilder and forms.app 
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At a Glance
Market Segments
Small-Business (63.1% of reviews)
Small-Business (77.4% of reviews)
Entry-Level Pricing
$49.00 Per Month
Free
123FormBuilder
Star Rating
(172)4.5 out of 5
Market Segments
Small-Business (63.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 5 pricing plansforms.app
Star Rating
(479)4.5 out of 5
Market Segments
Small-Business (77.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that 123FormBuilder excels in its Survey Builder, achieving a perfect score of 10.0, while forms.app scores 9.1, indicating that 123FormBuilder offers a more robust and user-friendly experience for creating surveys.
- Reviewers mention that 123FormBuilder provides superior Question Types, also scoring 10.0, which allows for greater flexibility in survey design compared to forms.app's score of 9.1, making it a preferred choice for those needing diverse question formats.
- G2 users highlight that forms.app shines in Custom Fields with a score of 9.2, slightly outperforming 123FormBuilder's 8.9, suggesting that forms.app offers more options for tailoring forms to specific needs.
- Users on G2 report that 123FormBuilder's Notifications feature scores 9.2, indicating a strong capability in alerting users about form submissions, while forms.app's score of 8.4 suggests it may not be as effective in this area.
- Reviewers mention that forms.app has a better Branding score of 8.6 compared to 123FormBuilder's 6.7, indicating that forms.app provides more options for customizing the look and feel of forms to align with brand identity.
- Users say that 123FormBuilder's Data Exporting feature scores 9.3, which is higher than forms.app's 8.9, suggesting that 123FormBuilder offers more efficient and versatile options for exporting data collected through forms.
Pricing
Entry-Level Pricing
123FormBuilder
Platinum Plan
$49.00
Per Month
For individuals or growing teams that need advanced features. Collect payments and build smart forms.
- 100 Forms
- 20,000 Submissions
- 10GB Storage
Free Trial
123FormBuilder
No trial information availableforms.app
Free Trial is available
Ratings
Meets Requirements
8.9
117
8.8
338
Ease of Use
9.0
117
9.1
342
Ease of Setup
9.1
74
9.2
205
Ease of Admin
9.0
74
9.2
203
Quality of Support
8.6
102
8.6
243
Has the product been a good partner in doing business?
8.8
67
8.9
181
Product Direction (% positive)
7.3
90
9.2
308
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
10.0
7
9.1
116
10.0
7
9.1
116
8.3
7
8.8
107
9.3
7
Feature Not Available
Survey Customization
8.0
5
8.4
91
6.7
7
8.6
83
8.6
6
8.6
76
8.3
5
Feature Not Available
Survey Insights
9.3
5
8.7
98
Not enough data
8.2
58
9.2
6
8.9
82
8.1
6
8.9
60
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.9
23
9.2
161
8.6
22
8.4
139
8.9
19
Feature Not Available
8.7
23
8.8
176
Additional Functionality
9.0
19
8.6
122
6.7
12
Feature Not Available
8.9
19
8.4
121
8.2
11
7.6
81
8.5
19
8.8
143
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
123FormBuilder and forms.app are categorized as Online Form Builder and Survey
Unique Categories
123FormBuilder is categorized as Salesforce AppExchange Apps and Lead Capture
forms.app has no unique categories
Reviews
Reviewers' Company Size
123FormBuilder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
forms.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.7%
Computer Software
7.7%
Marketing and Advertising
6.0%
Retail
3.0%
Non-Profit Organization Management
3.0%
Other
72.6%
Information Technology and Services
5.5%
Education Management
5.5%
Higher Education
5.3%
Marketing and Advertising
4.5%
Computer Software
4.5%
Other
74.7%
Discussions
Why does this company think it's cool to scam people
1 Comment
1T
Hi Patrick,
We also wrote to you on the reviews page. We understand your frustration with the new price plans. The word "updates" created confusion here...Read more
Is it possible to "try" or see examples of file upload functionality before committing to an upgrade
1 Comment
1T
Hello Andy,
Sure thing, please contact our team at customercare@123formbuilder.com and they'll gladly set you up with a trial to test out our File Upload...Read more
Microsoft block
1 Comment
Official Response from 123FormBuilder
Hi there!
Sorry for the late reply, we missed your message.
Can you please share some more details with our team at customercare@123formbuilder.com?...Read more
What's the security and data protection policy of your app and website for all users?
2 Comments
SR
As far as I know, the company will never sell its assets. The user is the value of the asset. So they will never want any harm to their organization. So keep...Read more
What is the best way to improve on the use of this application.
1 Comment
Official Response from forms.app
Hello Lawrence 🖐️
Thanks for your question!
You can use forms.app in order to create online forms, surveys, questionnaires, and quizzes.
If you're...Read more
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