# Best Workforce Management Software for Small Business - Page 4 ## How Many Workforce Management Software Products Does G2 Track? **Total Products under this Category:** 508 ### Category Stats (Aug 2026) - **Average Rating:** 4.33/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Humanity Time by TCP (+2.67%) - Among all products in this category, Humanity Time by TCP recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Workforce Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 89,800+ Authentic Reviews - 508+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Workforce Management Software ![G2 Grid® for Workforce Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/workforce-management/grids.png?focus%5B%5D=3236&focus%5B%5D=20433&focus%5B%5D=53090&focus%5B%5D=19474&focus%5B%5D=3924&focus%5B%5D=553&focus%5B%5D=4132&focus%5B%5D=1698) Highlighted products: BambooHR, Connecteam, Rippling, Homebase, ADP Workforce Now, UKG Pro, UKG Ready, and Paychex. Underlying data: [Grid® JSON](https://www.g2.com/categories/workforce-management/grids.json?focus%5B%5D=bamboohr&focus%5B%5D=connecteam&focus%5B%5D=rippling&focus%5B%5D=homebase&focus%5B%5D=adp-workforce-now&focus%5B%5D=ukg-pro&focus%5B%5D=ukg-ready&focus%5B%5D=paychex&segment=small-business) **Sponsored** ### Celayix Celayix simplifies shift management to enable precise shift coverage, empower staff, and automate reporting. Ensure every shift is covered, compliant, and cost-effective. • Streamline employee scheduling to save time and reduce errors • Minimize disruptions from last-minute changes with an employee scheduling app • Prevent timesheet fraud with robust time attendance software • Simplify workflows with direct workplace management integrations • Eliminate unnecessary overtime expenses • Improve employee satisfaction and retention • Stay compliant with regulations • Build a business that scales and grows Automate the decision-making behind every shift. Who can work, when, where, and at what cost? That means schedulers spend less time fighting fires and more time keeping operations running smoothly. When shifts open up, Celayix fills them in seconds with the most qualified, lowest-cost available staff. Teams stay covered, even when things change at the last minute. Instead of scrambling to plug holes, managers can stay focused on running the business. Connect HR, scheduling, time and attendance, payroll, and billing into a single workflow. Pay and bill rates match automatically. Eliminate manual re-entry. Payroll errors and contract breaches drop to zero. Leadership teams get real-time visibility into labor spend, coverage, and workforce risk. Dashboards make it easy to spot issues early, plan proactively, and keep costs under control. Celayix delivers intelligent enterprise-ready shift management software built for complex operations. Our 25 years of experience help streamline operations, keep workers happy, and automate stress out of the equation. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=171&secure%5Bchosen_at%5D=2026-08-07T17%3A44%3A19Z&secure%5Bdisplayable_resource_id%5D=171&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=171&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=12632&secure%5Bresource_id%5D=171&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fworkforce-management%2Fsmall-business%3Fpage%3D4%26segment%3Dsmall-business&secure%5Btoken%5D=5314effea900bf3f56f3580fee072f2c063fcfb33c7f6fd9c6e4237049f956b1&secure%5Burl%5D=https%3A%2F%2Fmeet.celayix.com%2Fdiscuss-shift-management%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dworkforcemanagement&secure%5Burl_type%5D=custom_url) ### [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) "Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide." **Average Rating:** 4.3/5.0 **Total Reviews:** 6,659 #### How Do G2 Users Rate Zendesk for Customer Service? - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.7/10) - **Performance:** 8.8/10 (Category avg: 8.6/10) - **Skills Management:** 8.8/10 (Category avg: 8.3/10) - **Workforce Analytics:** 8.3/10 (Category avg: 8.4/10) #### Who Is the Company Behind Zendesk for Customer Service? - **Seller:** [Zendesk](https://www.g2.com/sellers/zendesk) - **Company Website:** www.zendesk.com - **Year Founded:** 2007 - **HQ Location:** San Francisco, CA - **Twitter:** @Zendesk 102,672 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=511eeaf2c0ddc5065caaef5bb8b6d60bcc6b89740bd82db40e2e197c6eced9e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F418095%2F&secure%5Burl_type%5D=linkedin_company_website) 7,302 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Customer Success Manager, Customer Service Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Medium, 40% Small #### What Do G2 Reviewers Say About Zendesk for Customer Service? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Zendesk, which facilitates quick responses and organized support workflows. - Users appreciate the **seamless workspaces** in Zendesk, enhancing usability through effective tools like Talk and email ticketing. - Users value the **efficient customer support** provided by Zendesk, appreciating the organized and fast response capabilities. - Users value the **helpful organization** of Zendesk, enabling faster responses and improved customer support management. - Users value the **easy ticket management** in Zendesk, enabling effective collaboration and efficient customer support tracking. ##### Cons - Users express frustration over **missing customizable features** , limiting their ability to manage ticket statuses and updates effectively. - Users find the **limited features** of Zendesk for Customer Service frustrating, impacting usability and efficiency in setup. - Users find the **learning curve steep** for Zendesk's advanced features, posing challenges for those lacking technical expertise. - Users find **limited customization** options for ticket statuses and agent permissions a drawback for their workflows in Zendesk. - Users find Zendesk's **complexity and learning curve** challenging, alongside issues with bugs and limited integrations. #### What Are Recent G2 Reviews of Zendesk for Customer Service? **["Unified Omnichannel Support with Powerful Automation and Analytics"](https://www.g2.com/survey_responses/zendesk-for-customer-service-review-13140974)** **Rating:** 4.5/5.0 stars _— Ravindra N._ [Read full review](https://www.g2.com/survey_responses/zendesk-for-customer-service-review-13140974) **["One Place to Manage IT Requests with Clear Ticket Tracking"](https://www.g2.com/survey_responses/zendesk-for-customer-service-review-13166804)** **Rating:** 4.5/5.0 stars _— Sree K._ [Read full review](https://www.g2.com/survey_responses/zendesk-for-customer-service-review-13166804) #### What Are G2 Users Discussing About Zendesk for Customer Service? - [How is Zendesk Support Suite transforming the customer service experience in various industries?](https://www.g2.com/discussions/how-is-zendesk-support-suite-transforming-the-customer-service-experience-in-various-industries) - 6 comments, 4 upvotes - [What is Zendesk Support Suite used for?](https://www.g2.com/discussions/what-is-zendesk-support-suite-used-for) - 3 comments, 2 upvotes - [Is there a free version of Zendesk?](https://www.g2.com/discussions/is-there-a-free-version-of-zendesk) - 7 comments, 1 upvote - [Is zendesk any good?](https://www.g2.com/discussions/is-zendesk-any-good) - 8 comments, 1 upvote - [What can you do with Zendesk?](https://www.g2.com/discussions/what-can-you-do-with-zendesk) - 3 comments, 3 upvotes ### [Calabrio ONE](https://www.g2.com/products/calabrio-one/reviews) Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes. The Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes. Built to run on your existing infrastructure, it integrates with any CCaaS, CRM, or AI model. Powered by a shared CX Data Hub and Verint Da Vinci™ AI, the platform learns from every interaction to drive automation across self-service, agent support, analytics, quality, and workforce engagement. **Average Rating:** 4.4/5.0 **Total Reviews:** 427 #### How Do G2 Users Rate Calabrio ONE? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.7/10) - **Performance:** 9.1/10 (Category avg: 8.6/10) - **Skills Management:** 8.9/10 (Category avg: 8.3/10) - **Workforce Analytics:** 9.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind Calabrio ONE? - **Seller:** [Verint](https://www.g2.com/sellers/verint) - **Company Website:** www.verint.com - **Year Founded:** 1994 - **HQ Location:** Melville, New York - **Twitter:** @Verint 7,739 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b20cca92e44af2b98c53797e90b6315728690101f1adedb4ff45cb9ca0e59f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fverint&secure%5Burl_type%5D=linkedin_company_website) 4,343 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Risk Investigator, Workforce Analyst - **Top Industries:** Consumer Services, Hospital & Health Care - **Company Size:** 53% Medium, 35% Large #### What Do G2 Reviewers Say About Calabrio ONE? _AI-generated summary from verified user reviews_ ##### Pros - Users find Calabrio ONE's **ease of use** a vital advantage, significantly streamlining workflows and enhancing efficiency. - Users value the **time-saving efficiency** of Calabrio ONE, transforming lengthy tasks into quick, streamlined processes. - Users highlight the **ease of use** and regular updates of Calabrio ONE, enhancing team efficiency and satisfaction. - Users value the **flexible scheduling feature** of Calabrio ONE, enhancing employee satisfaction in dynamic environments. - Users appreciate the **customer support** from Calabrio ONE, especially the attentive service from their Customer Success Manager. ##### Cons - Users find the **inadequate reporting** and confusing support of Calabrio ONE frustrating, impacting usability and efficiency. - Users experience **poor reporting** with Calabrio ONE due to complexity, inconsistencies, and lack of tailored support. - Users express concerns about the **limited features** of Calabrio ONE, impacting usability and overall effectiveness. - Users express concern over **inaccurate data analysis** , which undermines confidence in the reliability of reporting results. - Users find the **interface not intuitive** , facing challenges in navigating features and utilizing Insights effectively. #### What Are Recent G2 Reviews of Calabrio ONE? **["A Great Investment That Streamlined Our Workflow and CRM Call Management"](https://www.g2.com/survey_responses/calabrio-one-review-13193204)** **Rating:** 4.5/5.0 stars _— Chamir M._ [Read full review](https://www.g2.com/survey_responses/calabrio-one-review-13193204) **["Clear, Intuitive Scheduling with AI-Powered Shift Adjustments"](https://www.g2.com/survey_responses/calabrio-one-review-13203653)** **Rating:** 4.5/5.0 stars _— Meint A._ [Read full review](https://www.g2.com/survey_responses/calabrio-one-review-13203653) #### What Are G2 Users Discussing About Calabrio ONE? - [What is Calabrio ONE used for?](https://www.g2.com/discussions/what-is-calabrio-one-used-for) - [What is calabrio WFM?](https://www.g2.com/discussions/what-is-calabrio-wfm) - 1 comment - [Is calabrio owned by Cisco?](https://www.g2.com/discussions/is-calabrio-owned-by-cisco) - [What does calabrio one do?](https://www.g2.com/discussions/what-does-calabrio-one-do) - [How much does calabrio cost?](https://www.g2.com/discussions/how-much-does-calabrio-cost) ### [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) Deltek Replicon Time is an AI-powered time intelligence software that helps project- based firms recover missed billable hours, reduce revenue leakage, and speed up billing cycles. It unifies project time capture, workforce management, time off, and labour compliance in one configurable, cloud-based application — part of the Deltek platform. ZeroTime™, powered by Dela, auto-captures time from 100+ work applications and translates activity into accurate, ready-to-submit timesheets. Best for: Project-based firms — from growing consultancies to global enterprises — managing distributed teams, complex billing models, and evolving labour regulations across multiple regions. Use cases:  Track project billable hours automatically to improve margins and accelerate invoicing  Manage workforce attendance, schedules, overtime, and gross pay calculations in one place  Navigate labour compliance across 145+ jurisdictions in 75+ countries using preconfigured rules  Consolidate disconnected time-tracking systems into a single, scalable application  Capture project expenses and map them to jobs for on-time billing and reimbursement Key Features:  ZeroTime™ intelligent timesheets — AI-powered time capture from 100+ work apps  Configurable project time tracking with flexible approval workflows  Global labour compliance with preconfigured rules for overtime, breaks, leave, and gross pay  CloudClock with facial recognition and voice commands for field and frontline teams  Workforce management — attendance, scheduling, and time-off administration  Seamless integration with ERP, CRM, HCM, payroll, and project management systems  Advanced analytics with custom dashboards, reports, and connections to Tableau and Power BI Why project-based firms choose Replicon Time:  AI captures every billable hour so revenue stops slipping through the cracks. ZeroTime™ auto-populates timesheets from 100+ work apps — eliminating the end-of-week scramble and recovering hours that manual entry misses.  One application replaces fragmented time-tracking systems across the business. Replicon Time brings project time, workforce management, leave, and compliance together — cutting silos and reducing manual errors at source.  Global teams stay compliant without adding operational overhead. Preconfigured rules cover labour laws in 145+ jurisdictions across 75+ countries, with intelligent validation and complete audit trails built in. Used by: Professional services, consulting, government contracting, and technology firms — from mid-market to Fortune 500 — managing complex projects and distributed workforces globally. Replicon Time is FedRAMP Moderate authorized and supports 30+ languages and multiple currencies. Backed by 25+ years of industry leadership in time tracking and workforce management. **Average Rating:** 4.3/5.0 **Total Reviews:** 776 #### How Do G2 Users Rate Deltek Replicon Time? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10) - **Performance:** 8.6/10 (Category avg: 8.6/10) - **Skills Management:** 7.8/10 (Category avg: 8.3/10) - **Workforce Analytics:** 8.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind Deltek Replicon Time? - **Seller:** [Deltek](https://www.g2.com/sellers/deltek) - **Company Website:** www.deltek.com - **Year Founded:** 1983 - **HQ Location:** Herndon, VA - **Twitter:** @Deltek 6,574 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=958c4daad13b3f388e84895516e4bbb91fcac55b1ad5c1e3a86b8af357adbfba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F163414%2F&secure%5Burl_type%5D=linkedin_company_website) 4,828 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Controller, Office Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 43% Medium, 41% Small #### What Do G2 Reviewers Say About Deltek Replicon Time? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Deltek Replicon Time, citing its straightforward interface and quick navigation. - Users appreciate the **straightforward time tracking** of Deltek Replicon Time, simplifying project management and organization. - Users appreciate the **user-friendly interface** of Deltek Replicon Time, enabling efficient tracking and management of projects and time. - Users commend the **efficiency** of Deltek Replicon Time, streamlining project management and time tracking effortlessly. - Users value the **excellent customer support** from Deltek Replicon Time, noting prompt resolutions and outstanding service. ##### Cons - Users face **reporting issues** with Deltek Replicon Time, impacting accuracy and customization options in their experience. - Users express frustration over **limited customization** options in Deltek Replicon, hindering their ability to tailor the system effectively. - Users find the **data management** to be lacking, with issues like empty timesheets and unhelpful logs. - Users find the **learning curve steep** , noting that initial setup and reporting features can be complex. - Users find the **limited features** of Deltek Replicon Time hinder effective organization and accurate reporting. #### What Are Recent G2 Reviews of Deltek Replicon Time? **["Intuitive Time Management That Boosts Productivity and Cuts Billing Errors"](https://www.g2.com/survey_responses/deltek-replicon-time-review-12832319)** **Rating:** 4.0/5.0 stars _— Ryan K._ [Read full review](https://www.g2.com/survey_responses/deltek-replicon-time-review-12832319) **["Simple, Web-Based UI You Can Access Anywhere"](https://www.g2.com/survey_responses/deltek-replicon-time-review-13029867)** **Rating:** 4.5/5.0 stars _— Chris P._ [Read full review](https://www.g2.com/survey_responses/deltek-replicon-time-review-13029867) #### What Are G2 Users Discussing About Deltek Replicon Time? - [What is Replicon PSA used for?](https://www.g2.com/discussions/what-is-replicon-psa-used-for) - 1 comment - [What does Replicon PSA do?](https://www.g2.com/discussions/what-does-replicon-psa-do) - [What is a PSA tool?](https://www.g2.com/discussions/what-is-a-psa-tool) - 1 comment - [What is a PSA in technology?](https://www.g2.com/discussions/what-is-a-psa-in-technology) - 2 comments - [What is Replicon software?](https://www.g2.com/discussions/what-is-replicon-software) - 2 comments ### [Namely](https://www.g2.com/products/namely/reviews) As a member of the Vensure Employer Solutions family, Namely helps small to mid-sized companies simplify processes, reduce risk and improve the employee experience through our Human Capital Management (HCM) platform built for today’s dynamic and diverse workforces. Designed to meet your company’s needs now and in the future, Namely combines HR, Payroll, Time, Benefits & Talent software in a single platform to help you handle critical business functions faster, easier and more accurately. **Average Rating:** 3.9/5.0 **Total Reviews:** 328 #### How Do G2 Users Rate Namely? - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.7/10) - **Performance:** 7.7/10 (Category avg: 8.6/10) - **Skills Management:** 8.1/10 (Category avg: 8.3/10) - **Workforce Analytics:** 7.9/10 (Category avg: 8.4/10) #### Who Is the Company Behind Namely? - **Seller:** [Vensure Employer Solutions](https://www.g2.com/sellers/vensure-employer-solutions) - **Company Website:** vensure.com - **Year Founded:** 2004 - **HQ Location:** Chandler, US - **Twitter:** @VensureHR 600 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fa435c72c086f15b43d8503a7b917548457d646666f3024cf1845ef0aad6ebb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvensure-employer-services%2F&secure%5Burl_type%5D=linkedin_company_website) 3,336 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** HR Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 81% Medium, 15% Small #### What Do G2 Reviewers Say About Namely? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Namely, appreciating its intuitive interface and efficient HR functionalities. - Users find Namely's **payroll features effective and user-friendly** , streamlining compensation and ensuring smooth administrative processes. - Users commend Namely for its **exceptional customer support** , with prompt resolutions and a user-friendly interface enhancing their experience. - Users appreciate the **user-friendly and attractive interface** of Namely, making navigation and accessibility effortless. - Users value the **user-friendly interface** of Namely, making navigation and HR functions intuitive and efficient. ##### Cons - Users find **reporting complex** and difficult to navigate, leading to frustration and a disjointed experience with Namely. - Users express frustration with **poor customer support** , experiencing unresponsive assistance and lack of consistent guidance. - Users note the **limited features** of Namely, affecting efficiency and creating a complicated user experience. - Users express frustration over **limited customization** options, hindering workflow adjustments and insights into important metrics. - Users find Namely's interface **not intuitive** , leading to inefficiencies and frustrations with basic tasks and support. #### What Are Recent G2 Reviews of Namely? **["A Solid HRIS for Growing Teams with Room for Customization"](https://www.g2.com/survey_responses/namely-review-11241832)** **Rating:** 4.0/5.0 stars _— Tiffany M._ [Read full review](https://www.g2.com/survey_responses/namely-review-11241832) **["NAMELY amazing HR services"](https://www.g2.com/survey_responses/namely-review-12197628)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/namely-review-12197628) ### [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) Oracle PeopleSoft is a comprehensive suite of enterprise resource planning (ERP) applications designed to meet the complex business requirements of organizations across various industries. Originally developed to support human resources and financial operations, PeopleSoft has evolved to offer a wide range of industry-specific solutions, including those for healthcare, education, communications, and manufacturing. Acquired by Oracle Corporation in 2005, PeopleSoft now provides an integrated platform that helps organizations manage human capital, finance, supply chain, customer relationships, and business analytics from a centralized system. Key Features and Functionality: - Human Capital Management (HCM): Streamlines HR processes, including talent acquisition, payroll, benefits administration, and workforce analytics. - Financial Management Solutions (FMS): Offers tools for managing financial operations, such as general ledger, accounts payable and receivable, and asset management. - Supply Chain Management (SCM): Enhances supply chain efficiency through inventory management, procurement, and supplier collaboration. - Customer Relationship Management (CRM): Provides capabilities for sales automation, customer service, and marketing campaigns. - Enterprise Performance Management (EPM): Delivers analytics and reporting tools to monitor and improve business performance. - PeopleTools Technology: A robust development toolset that supports the customization and extension of PeopleSoft applications, facilitating integration with other systems and adherence to service-oriented architecture (SOA) principles. Primary Value and Solutions Provided: PeopleSoft's primary value lies in its ability to integrate various business functions into a unified system, thereby enhancing operational efficiency and decision-making. By offering a modular and scalable architecture, it allows organizations to tailor the software to their specific needs, ensuring flexibility and adaptability in a dynamic business environment. The platform's intuitive user interface and powerful analytics empower users to access critical information and insights, facilitating informed decision-making and strategic planning. Additionally, PeopleSoft's continuous delivery model ensures that organizations can adopt new features and updates seamlessly, reducing the total cost of ownership and improving the overall user experience. **Average Rating:** 3.8/5.0 **Total Reviews:** 664 #### How Do G2 Users Rate Oracle PeopleSoft? - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.7/10) - **Performance:** 8.0/10 (Category avg: 8.6/10) - **Skills Management:** 8.0/10 (Category avg: 8.3/10) - **Workforce Analytics:** 8.1/10 (Category avg: 8.4/10) #### Who Is the Company Behind Oracle PeopleSoft? - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle 827,997 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website) 208,078 employees on LinkedIn® - **Ownership:** NYSE:ORCL #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Higher Education - **Company Size:** 70% Large, 23% Medium #### What Do G2 Reviewers Say About Oracle PeopleSoft? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** in Oracle PeopleSoft, finding it user-friendly and easy to navigate. - Users value the **efficiency** of Oracle PeopleSoft, streamlining management of payroll, benefits, and employee records effectively. - Users appreciate the **robust reporting features** of Oracle PeopleSoft, enhancing visibility into financial and operational data. - Users love the **user-friendly interface** of Oracle PeopleSoft, making navigation and management of information easy and efficient. - Users value the **helpfulness** of Oracle PeopleSoft, praising its ease of use and effective reporting functionalities. ##### Cons - Users experience **slow performance** with Oracle PeopleSoft, finding it clunky and time-consuming for processing tasks. - Users find Oracle PeopleSoft to have a **not user-friendly interface** , making it challenging for new users and inefficient overall. - Users find that the **slow loading** times hinder efficiency and make the experience frustrating, especially during busy periods. - Users find the **steep learning curve** of Oracle PeopleSoft challenging due to its complexity and outdated interface. - Users experience **delays** in processing and system glitches, making Oracle PeopleSoft feel cumbersome and slow over time. #### What Are Recent G2 Reviews of Oracle PeopleSoft? **["People soft All the Basics Covered: Tax Structure, Salary Slips, and KRA"](https://www.g2.com/survey_responses/oracle-peoplesoft-review-12701452)** **Rating:** 5.0/5.0 stars _— Savitha N._ [Read full review](https://www.g2.com/survey_responses/oracle-peoplesoft-review-12701452) **["Reliable and Stable for Daily Accounting Tasks"](https://www.g2.com/survey_responses/oracle-peoplesoft-review-12381142)** **Rating:** 4.5/5.0 stars _— William L._ [Read full review](https://www.g2.com/survey_responses/oracle-peoplesoft-review-12381142) #### What Are G2 Users Discussing About Oracle PeopleSoft? - [What is Oracle PeopleSoft used for?](https://www.g2.com/discussions/oracle-peoplesoft-what-is-oracle-peoplesoft-used-for) - 1 comment - [Is PeopleSoft an accounting software?](https://www.g2.com/discussions/is-peoplesoft-an-accounting-software) - 1 comment - [Is Oracle and PeopleSoft the same?](https://www.g2.com/discussions/is-oracle-and-peoplesoft-the-same) - 1 comment - [Who uses PeopleSoft software?](https://www.g2.com/discussions/who-uses-peoplesoft-software) - 1 comment - [What is Oracle PeopleSoft used for?](https://www.g2.com/discussions/what-is-oracle-peoplesoft-used-for) - 1 comment ### [Breathe](https://www.g2.com/products/centurion-management-systems-breathe/reviews) Breathe is a type of human resource management software solution designed to help users streamline their core people processes online. Specifically tailored for small and medium-sized enterprises (SMEs) in the UK, Breathe facilitates the management of essential HR functions, allowing businesses to save time, enhance efficiency, and provide peace of mind, regardless of their operational location. Targeted primarily at UK-based SMEs and charities, Breathe addresses the unique challenges these organisations face in managing their workforce. With over 16,000 businesses already utilizing the platform to oversee more than 500,000 employees, Breathe has established itself as a trusted partner in the HR space. Its endorsement by a network of over 950 partners further solidifies its reputation as a reliable solution for organisations looking to modernise their HR processes. Breathe offers a comprehensive suite of features designed to meet the diverse needs of its users. Key functionalities include holiday and leave management, which simplifies the process of tracking employee time off, and sickness and absence monitoring, ensuring that organizations can maintain productivity even when employees are away. The platform also includes performance management tools that help businesses set goals and evaluate employee performance effectively. Additionally, expense management and employee scheduling features streamline financial tracking and workforce planning, while time tracking capabilities provide insights into employee hours and productivity. The platform's employee database and analytics feature allows organizations to maintain a centralised repository of employee information, facilitating better decision-making through data-driven insights. Unlimited document storage ensures that essential HR documents are easily accessible and securely stored, while rota, time, and attendance functionalities help organisations manage their workforce efficiently. By integrating these features into a single platform, Breathe stands out in its category, offering a holistic approach to HR management that is both intuitive and user-friendly. Overall, Breathe provides a robust solution for SMEs looking to enhance their HR processes. By moving core people management functions online, organisations can not only save time but also improve compliance and employee satisfaction. The platform's focus on security and ease of use makes it an appealing choice for businesses aiming to modernize their HR practices while maintaining a strong connection with their workforce. **Average Rating:** 4.4/5.0 **Total Reviews:** 600 #### How Do G2 Users Rate Breathe? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.7/10) - **Performance:** 8.2/10 (Category avg: 8.6/10) - **Skills Management:** 7.5/10 (Category avg: 8.3/10) - **Workforce Analytics:** 7.6/10 (Category avg: 8.4/10) #### Who Is the Company Behind Breathe? - **Seller:** [Breathe](https://www.g2.com/sellers/breathe-10f68cea-ed3c-435a-9e0b-ba3e053a1da9) - **Year Founded:** 1996 - **HQ Location:** Horsham, West Sussex - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6eb9f9719e81891ebe51678f1b0004086d25cd1b6bae1e1ce30d9be870f2527f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2237549%2F&secure%5Burl_type%5D=linkedin_company_website) 119 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director, HR Manager - **Top Industries:** Non-Profit Organization Management, Construction - **Company Size:** 73% Small, 26% Medium #### What Do G2 Reviewers Say About Breathe? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Breathe, highlighting its user-friendly interface and intuitive navigation. - Users find Breathe **extremely helpful** with its user-friendly interface and excellent customer support for streamlined operations. - Users love the **intuitive interface** of Breathe, making navigation and setup a breeze for everyone. - Users praise the **user-friendly interface** of Breathe, highlighting its ease of navigation and intuitive design. - Users find Breathe's interface **easy to use** , making tracking and managing employee details straightforward and intuitive. ##### Cons - Users find the **limited features** of Breathe to be clunky and confusing, hindering a smooth experience. - Users express frustration over **missing features** like limited customisation and poor integrations, impacting overall usability. - Users find the **limited customization** frustrating, especially for specific processes and reporting needs. - Users often find **navigation difficult** , leading to confusion when trying to access objectives and deliverables. - Users experience **poor navigation** in Breathe, often finding it difficult to locate objectives and deliverables effectively. #### What Are Recent G2 Reviews of Breathe? **["Streamlined HR Processes with Room for Improvement in Compliance"](https://www.g2.com/survey_responses/breathe-review-13058314)** **Rating:** 4.0/5.0 stars _— Hellgren G._ [Read full review](https://www.g2.com/survey_responses/breathe-review-13058314) **["Centralizes HR Admin with Intuitive Self-Service"](https://www.g2.com/survey_responses/breathe-review-13088693)** **Rating:** 4.5/5.0 stars _— Jessel W._ [Read full review](https://www.g2.com/survey_responses/breathe-review-13088693) #### What Are G2 Users Discussing About Breathe? - [Who owns BreatheHR?](https://www.g2.com/discussions/who-owns-breathehr) - 1 comment - [Is there a BreatheHR app?](https://www.g2.com/discussions/is-there-a-breathehr-app) - 2 comments - [What is Breathe website?](https://www.g2.com/discussions/what-is-breathe-website) - 1 comment - [What is HR breathe?](https://www.g2.com/discussions/what-is-hr-breathe) - 1 comment ### [Assembled WFM](https://www.g2.com/products/assembled-wfm/reviews) Assembled is an all-in-one support platform designed to enhance customer service operations by integrating AI agents with intelligent workforce management. This solution aims to help companies deliver exceptional support experiences while efficiently managing their resources. By leveraging advanced technology, Assembled enables organizations to streamline their support processes, ensuring that both AI and human agents work in harmony to meet customer needs. The platform primarily targets customer support teams across various industries that seek to improve their operational efficiency and service quality. Assembled is particularly beneficial for businesses that handle high volumes of customer interactions and require precise forecasting and staffing solutions. With its capabilities, teams can automate a significant portion of customer interactions, allowing human agents to focus on more complex inquiries, thereby enhancing overall productivity and customer satisfaction. Key features of Assembled include fast and intuitive scheduling, which allows teams to create customized work schedules that adapt to fluctuating demand. This flexibility is crucial for organizations that experience varying levels of customer inquiries throughout the day or week. Additionally, the platform offers human-in-the-loop AI-powered automation, which ensures that AI agents can seamlessly collaborate with human staff, providing a balanced approach to customer support. This unique feature helps to maintain a personal touch in customer interactions while benefiting from the efficiency of automation. Another standout aspect of Assembled is its powerful forecasting capabilities, which boast over 90% accuracy. This feature enables teams to predict customer demand accurately, allowing for optimal staffing decisions that align with anticipated workload. Furthermore, the platform provides meaningful cross-team visibility, ensuring that all stakeholders have access to relevant information and insights, fostering collaboration and informed decision-making. Assembled also excels in reporting, offering centralized and robust analytics that deliver actionable insights. This comprehensive reporting functionality empowers teams to track performance metrics, identify trends, and make data-driven adjustments to their support strategies. By utilizing Assembled, organizations can scale their support operations intelligently, balancing the strengths of AI with the irreplaceable value of human interaction, ultimately leading to enhanced customer experiences and operational success. **Average Rating:** 4.6/5.0 **Total Reviews:** 184 #### How Do G2 Users Rate Assembled WFM? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Performance:** 8.8/10 (Category avg: 8.6/10) - **Skills Management:** 8.1/10 (Category avg: 8.3/10) - **Workforce Analytics:** 8.7/10 (Category avg: 8.4/10) #### Who Is the Company Behind Assembled WFM? - **Seller:** [Assembled](https://www.g2.com/sellers/assembled) - **Company Website:** www.assembled.com - **Year Founded:** 2018 - **HQ Location:** San Francisco, California - **Twitter:** @assembledhq 372 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=54c7ff050add5f1b54c5fd19f89d60db0fd4745384537f7eecda6ae88d185611&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F26571599%2F&secure%5Burl_type%5D=linkedin_company_website) 133 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Financial Services, Information Technology and Services - **Company Size:** 63% Medium, 21% Small #### What Do G2 Reviewers Say About Assembled WFM? _AI-generated summary from verified user reviews_ ##### Pros - Users find Assembled WFM to be **very approachable** , allowing quick understanding and effective management for all backgrounds. - Users appreciate the **seamless scheduling capabilities** of Assembled WFM, allowing easy adjustments and real-time updates. - Users appreciate the **ease of scheduling** with Assembled WFM, enjoying seamless adjustments and real-time data tracking. - Users love the **intuitive design** of Assembled WFM, making it easy for anyone to understand and use. - Users highlight the **efficiency** of Assembled WFM, streamlining scheduling and enhancing forecasting capabilities for optimal operations. ##### Cons - Users find **schedule changes complicated** , impacting their ability to manage tasks effectively and access their scores. - Users find the **missing features** in Assembled WFM, like custom reporting and shift swap, frustrating and limiting. - Users find Assembled WFM has **limited features** , hindering efficiency, especially in reporting and workforce management functionalities. - Users frequently struggle with **poor reporting** , including limited customization and delays in data refreshing, affecting efficiency. - Users often experience **slow loading** times, hindering task completion and complicating schedule management. #### What Are Recent G2 Reviews of Assembled WFM? **["Improves Staffing Visibility and Operational Efficiency"](https://www.g2.com/survey_responses/assembled-wfm-review-12977659)** **Rating:** 4.0/5.0 stars _— Airene D._ [Read full review](https://www.g2.com/survey_responses/assembled-wfm-review-12977659) **["Streamlined Workforce Management with Ease"](https://www.g2.com/survey_responses/assembled-wfm-review-12980620)** **Rating:** 5.0/5.0 stars _— Verified User in Leisure, Travel & Tourism_ [Read full review](https://www.g2.com/survey_responses/assembled-wfm-review-12980620) #### What Are G2 Users Discussing About Assembled WFM? - [What is your primary use case for Assembled in workforce management, and how has it impacted your team's efficiency?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-assembled-in-workforce-management-and-how-has-it-impacted-your-team-s-efficiency) - [What is Assembled used for?](https://www.g2.com/discussions/what-is-assembled-used-for) ### [Arcoro](https://www.g2.com/products/arcoro/reviews) Arcoro is on a mission to elevate those who build our world. Construction companies and contractors have special workforce management needs, and Arcoro offers time tracking and an all-in-one HR platform that enables companies to address them successfully. Arcoro is the #1 workforce management company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce. Arcoro’s suite of solutions includes: Applicant Tracking Onboarding Core HR Benefits ExakTime by Arcoro Learning Management Performance Management and Succession Deep ERP integrations Advanced Analytics Arcoro’s solutions scale as construction companies grow; we offer more ERP integrations than any other construction software provider. Arcoro also maintains strong partnerships with other leading construction tech providers to ensure a seamless experience for our customers. Over 7,000 construction companies and contractors of all sizes in North America rely on Arcoro to help them address their HR needs. Every day more than one million construction pros clock in and out on an Arcoro product. Arcoro strives to deliver the best experience for employees in the field and in the office. For more info, please visit us at www.arcoro.com. **Average Rating:** 4.0/5.0 **Total Reviews:** 166 #### How Do G2 Users Rate Arcoro? - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.7/10) - **Performance:** 8.9/10 (Category avg: 8.6/10) - **Skills Management:** 8.7/10 (Category avg: 8.3/10) - **Workforce Analytics:** 8.8/10 (Category avg: 8.4/10) #### Who Is the Company Behind Arcoro? - **Seller:** [Arcoro](https://www.g2.com/sellers/arcoro) - **Company Website:** arcoro.com - **Year Founded:** 2018 - **HQ Location:** Scottsdale, Arizona - **Twitter:** @arcoro 4 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5cfbd5e2f021fbeefc85ec71683f80a1d224aabaffd1ffc23a7f3dc5557dc3bc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Farcorohr%2F&secure%5Burl_type%5D=linkedin_company_website) 182 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager, President - **Top Industries:** Construction, Human Resources - **Company Size:** 52% Medium, 44% Small #### What Do G2 Reviewers Say About Arcoro? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **intuitive dashboard** of Arcoro, making HR functions straightforward and enhancing productivity. - Users value the **top-notch customer support** of Arcoro, which enhances their overall experience and efficiency. - Users appreciate the **easy onboarding** process, highlighting its user-friendly interface and seamless integration with applicant tracking. - Users commend the **excellent client support** and helpful office hours that enhance their experience significantly. - Users appreciate the **user-friendly dashboard** of Arcoro, which simplifies project management with its clear layout and features. ##### Cons - Users find the **missing features** in reporting and integration limit Arcoro's effectiveness and functionality. - Users find Arcoro to be too **expensive for smaller organizations** and question its return on investment. - Users criticize the **inadequate reporting** capabilities of Arcoro, finding it clunky and lacking in necessary detail. - Users experience **poor customer support** with long resolution times and inconsistent assistance complicating their experience. - Users find **difficult learning** curves in using Arcoro, especially with time clocks and analytics features. #### What Are Recent G2 Reviews of Arcoro? **["Exaktime Makes Time Tracking and Reporting Effortless"](https://www.g2.com/survey_responses/arcoro-review-12115463)** **Rating:** 5.0/5.0 stars _— Verified User in Construction_ [Read full review](https://www.g2.com/survey_responses/arcoro-review-12115463) **["Easy-to-Navigate Hub for Employee Information"](https://www.g2.com/survey_responses/arcoro-review-12700041)** **Rating:** 5.0/5.0 stars _— Heather D._ [Read full review](https://www.g2.com/survey_responses/arcoro-review-12700041) #### What Are G2 Users Discussing About Arcoro? - [What are the benefits and drawbacks of using Arcoro for HR management, and what improvements would you like to see?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-arcoro-for-hr-management-and-what-improvements-would-you-like-to-see) - [What is Arcoro used for?](https://www.g2.com/discussions/what-is-arcoro-used-for) - [What is ExakTime used for?](https://www.g2.com/discussions/what-is-exaktime-used-for) ### [Legion WFM](https://www.g2.com/products/legion-wfm/reviews) Legion Technologies is a workforce management platform designed to help businesses enhance labor efficiency while simultaneously boosting employee engagement. This innovative solution leverages advanced technology to streamline various aspects of workforce management, making it easier for organizations to optimize their operations and improve overall productivity. The Legion WFM platform stands out due to its intelligent automation and employee-centric approach, ensuring that both management and staff benefit from its features. The target audience for Legion Technologies includes businesses with 1000+ employees looking to improve their workforce management practices. Industries such as retail, hospitality, restaurants and convenience stores can particularly benefit from the platform's capabilities. By providing tools for strategic insights, labor budgeting, and demand forecasting, Legion enables organizations to make informed decisions that align workforce capabilities with business needs. Legion AI is crucial for optimizing labor costs and ensuring that the right number of employees are scheduled at the right times. Key features of the Legion WFM platform include labor optimization, automated scheduling, and time and attendance tracking. These functionalities work together to create a seamless execution process that maximizes operational efficiency. Automated scheduling reduces the time managers spend on creating shifts, while labor optimization ensures that businesses are not overstaffed or understaffed. The time and attendance feature simplifies tracking employee hours, allowing for accurate payroll processing and compliance with labor regulations. In addition to operational features, Legion Technologies places a strong emphasis on employee empowerment. The platform includes tools for frontline communications, enabling team members to stay informed and connected. Legion InstantPay is another notable feature that allows employees to access their earned wages before the traditional payday, enhancing financial flexibility. Furthermore, the platform includes performance and rewards tracking, which helps organizations recognize and incentivize employee contributions, fostering a positive workplace culture. Overall, Legion Technologies provides a comprehensive workforce management solution that not only enhances operational efficiency but also prioritizes employee satisfaction. By integrating advanced technology with user-friendly interfaces, the Legion WFM platform positions itself as a valuable asset for businesses aiming to thrive in a competitive landscape. **Average Rating:** 4.3/5.0 **Total Reviews:** 72 #### How Do G2 Users Rate Legion WFM? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10) - **Performance:** 8.7/10 (Category avg: 8.6/10) - **Skills Management:** 8.7/10 (Category avg: 8.3/10) - **Workforce Analytics:** 8.7/10 (Category avg: 8.4/10) #### Who Is the Company Behind Legion WFM? - **Seller:** [Legion Technologies](https://www.g2.com/sellers/legion-technologies) - **Company Website:** legion.co - **Year Founded:** 2016 - **HQ Location:** Palo Alto, US - **Twitter:** @legiontech 243 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04fd3b59698f525ce1e95e4de4e5c66b43dda3cb8ecf7a8c2aaa136fdf34b65&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F24584274%2F&secure%5Burl_type%5D=linkedin_company_website) 263 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Retail, Health, Wellness and Fitness - **Company Size:** 49% Large, 28% Small #### What Do G2 Reviewers Say About Legion WFM? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Legion WFM, enabling effortless scheduling and communication with team members. - Users enjoy the **easy scheduling** features of Legion WFM, facilitating communication and shift management effortlessly. - Users value the **ease of scheduling** with Legion WFM, enhancing communication and shift management seamlessly. - Users enjoy the **access ease** of Legion WFM, allowing convenient login and onsite scheduling insights before arrival. - Users value the **automation capabilities** of Legion WFM, streamlining location open hours for efficiency across platforms. ##### Cons - Users face **difficulties with holiday management** , particularly regarding clocking in and out on designated holidays. - Users struggle with **inadequate tracking** of paid time off, making it difficult to manage schedules and understand earnings. - Users find the **limited features** of Legion WFM make tracking paid time off and hours challenging. - Users find the **paid time off tracking challenging** , complicating the weekly scheduling and understanding of estimated pay. - Users find the **PTO issues** frustrating, as tracking hours and estimated pay is complicated and unclear. #### What Are Recent G2 Reviews of Legion WFM? **["Efficient Scheduling and Real-Time Insights"](https://www.g2.com/survey_responses/legion-wfm-review-12545507)** **Rating:** 5.0/5.0 stars _— Carl J._ [Read full review](https://www.g2.com/survey_responses/legion-wfm-review-12545507) **["Optimizes Strategy with Intuitive Employee Engagement"](https://www.g2.com/survey_responses/legion-wfm-review-12642349)** **Rating:** 4.0/5.0 stars _— Tim C._ [Read full review](https://www.g2.com/survey_responses/legion-wfm-review-12642349) #### What Are G2 Users Discussing About Legion WFM? - [What is Legion WFM used for?](https://www.g2.com/discussions/what-is-legion-wfm-used-for) ### [Playvox WFM](https://www.g2.com/products/playvox-wfm/reviews) Playvox by NICE Workforce Management (WFM) uses AI for efficient capacity planning, forecasting, scheduling, and intraday planning, accessible via the cloud. It provides real-time visibility into staff allocation, supports shift swaps and time-off requests, and enhances employee engagement. Its interactive dashboard focuses on key KPIs like shrinkage and service levels. Designed for digital, omnichannel contact centers, Playvox WFM handles complex interactions and concurrent work for chat, email, and social media. Its intuitive design simplifies workforce management, allowing quick training and improved customer experiences. **Average Rating:** 4.7/5.0 **Total Reviews:** 122 #### How Do G2 Users Rate Playvox WFM? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10) - **Performance:** 9.3/10 (Category avg: 8.6/10) - **Skills Management:** 9.2/10 (Category avg: 8.3/10) - **Workforce Analytics:** 9.2/10 (Category avg: 8.4/10) #### Who Is the Company Behind Playvox WFM? - **Seller:** [Playvox](https://www.g2.com/sellers/playvox) - **Year Founded:** 2012 - **HQ Location:** Sunnyvale, CA - **Twitter:** @PlayVoxCX 1,675 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b15d2d64fa41a2a03018f7055c1e37412e5d9b77d93fa2331fb66bae1c080c2e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1085709%2F&secure%5Burl_type%5D=linkedin_company_website) 40 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Customer Service Representative - **Top Industries:** Consumer Services, Retail - **Company Size:** 49% Medium, 33% Large #### What Do G2 Reviewers Say About Playvox WFM? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Playvox WFM, simplifying team management and enhancing organization effortlessly. - Users appreciate the **easy scheduling** features of Playvox WFM, making team management stress-free and organized. - Users appreciate the **scheduling ease** of Playvox WFM, making team management stress-free and organized. - Users value the **efficiency** of Playvox WFM, simplifying team management and ensuring smooth operations without stress. - Users appreciate the **time management** features of Playvox WFM, enabling them to stay organized and punctual effortlessly. ##### Cons - Users criticize the **missing features** in Playvox WFM, including inadequate shift swaps and limited mobile access. - Users experience **limited features** with Playvox WFM, particularly missing key tools for scheduling and performance tracking. - Users experience **display issues** with calendar formats and unsupported icons that hinder usability and customization. - Users experience **inefficient reporting** in Playvox WFM, struggling with slow performance and inconsistent data retrieval. - Users find the **poor interface design** of Playvox WFM hampers usability, despite some overall positive aspects. #### What Are Recent G2 Reviews of Playvox WFM? **["Great reporting and time tracking tool"](https://www.g2.com/survey_responses/playvox-wfm-review-11419098)** **Rating:** 5.0/5.0 stars _— Alberto L._ [Read full review](https://www.g2.com/survey_responses/playvox-wfm-review-11419098) **["Effortless Team Management, Smooth Operations"](https://www.g2.com/survey_responses/playvox-wfm-review-12229198)** **Rating:** 4.5/5.0 stars _— Felipe B._ [Read full review](https://www.g2.com/survey_responses/playvox-wfm-review-12229198) #### What Are G2 Users Discussing About Playvox WFM? - [What is Playvox WFM used for?](https://www.g2.com/discussions/what-is-playvox-wfm-used-for) ### [Crew](https://www.g2.com/products/crew-crew/reviews) Crew is the #1 digital workplace trusted by the world’s largest enterprises to streamline post-COVID-19 operations. Core to the platform is a highly engaging, secure mobile app that transforms how work gets done for frontline teams. Crew better connects organizations through communication, optimizes labor through streamlined scheduling and staffing workflows, and builds culture through public recognition and motivation. Crew helps more than 40,000 organizations create more productive frontline teams. Crew is headquartered in San Francisco, CA. To learn more, visit www.crewapp.com. **Average Rating:** 4.2/5.0 **Total Reviews:** 54 #### How Do G2 Users Rate Crew? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10) - **Performance:** 7.7/10 (Category avg: 8.6/10) - **Skills Management:** 6.7/10 (Category avg: 8.3/10) - **Workforce Analytics:** 7.7/10 (Category avg: 8.4/10) #### Who Is the Company Behind Crew? - **Seller:** [Crew](https://www.g2.com/sellers/crew) - **Year Founded:** 2015 - **HQ Location:** San Francisco, CA - **Twitter:** @crew\_app 1,653 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=74fdb79ac100092a5d3485c6aac94c4aafa171f951996f4615e21b798eb8fb9d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10356167%2F&secure%5Burl_type%5D=linkedin_company_website) 132 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 67% Small, 24% Medium #### What Do G2 Reviewers Say About Crew? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **accessibility across multiple platforms** , making communication seamless and efficient for everyone involved. - Users love the **effective communication features** of Crew, making collaboration seamless and engaging across various platforms. - Users praise the **effective communication** features of Crew, enhancing group interactions and information sharing effortlessly. - Users love the **convenience** of Crew for seamless communication, scheduling, and sharing across multiple platforms and devices. - Users enjoy the **customization options** in Crew, facilitating effective communication and collaboration across various platforms. ##### Cons - Users are concerned about **data security** due to a lack of encryption in Crew, making them feel less protected. - Users find the **difficult setup** in Crew frustrating, especially with individual message selection and thread recovery issues. - Users face **display issues** with Crew, particularly its lack of landscape mode and cumbersome messaging features. - Users face **file sharing issues** with Crew, including limits on message distribution and difficulty in recovering archived threads. - Users face **improvement needed** due to limited messaging options, lack of landscape mode, and difficulties recovering archived threads. #### What Are Recent G2 Reviews of Crew? **["CREW 4 LIFE"](https://www.g2.com/survey_responses/crew-review-5096691)** **Rating:** 5.0/5.0 stars _— Aimee V._ [Read full review](https://www.g2.com/survey_responses/crew-review-5096691) **["Use it for multiple groups in a charitable organization setting"](https://www.g2.com/survey_responses/crew-review-1184841)** **Rating:** 5.0/5.0 stars _— Larry M._ [Read full review](https://www.g2.com/survey_responses/crew-review-1184841) #### What Are G2 Users Discussing About Crew? - [Does the crew app cost money?](https://www.g2.com/discussions/does-the-crew-app-cost-money) - [Is the crew app safe?](https://www.g2.com/discussions/is-the-crew-app-safe) - 1 comment - [What happened to the crew app?](https://www.g2.com/discussions/what-happened-to-the-crew-app) - [Is crew a good app?](https://www.g2.com/discussions/is-crew-a-good-app) - 1 comment ### [ProLiant](https://www.g2.com/products/proliant/reviews) Who is ProLiant? ProLiant is a payroll and HR technology provider dedicated to striking the perfect balance between service and technology. We offer fully integrated, cloud-based tools that simplify processes while improving accuracy and ensuring compliance. Our solutions include: - Applicant Tracking & Recruitment - Employee Onboarding - Time & Labor Management - Payroll & Tax Services - HR & Benefits Administration - Performance Management - Early Wage Access (ReadyPay Today) - Learning Management System At ProLiant, we combine our robust suite of products with a CPA-like approach to our clients’ needs. We care about the small details and listen; we strive to find a solution to even the most demanding challenges, and we make decisions based on data. This approach has helped us regularly achieve an NPS score greater than 80, making us a leader in our industry and other recognizable companies. What can we say? When you’ve been delivering powerful technology and services for over 30 years and have over 5,000 customers, people pay attention. We approach everything we do here at ProLiant with you in mind. We’re ready to offer you frictionless tools that empower your workforce. We’re committed to providing personalized and memorable support. And we’ll do it all with absolute accuracy. Let’s get started! **Average Rating:** 4.4/5.0 **Total Reviews:** 729 #### How Do G2 Users Rate ProLiant? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10) - **Performance:** 8.4/10 (Category avg: 8.6/10) - **Skills Management:** 7.5/10 (Category avg: 8.3/10) - **Workforce Analytics:** 7.6/10 (Category avg: 8.4/10) #### Who Is the Company Behind ProLiant? - **Seller:** [ProLiant](https://www.g2.com/sellers/proliant) - **Company Website:** www.proliant.com - **Year Founded:** 1993 - **HQ Location:** Atlanta, Georgia, United States - **Twitter:** @ProliantInc 254 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d1fd36752208140b910fa434f6b4284abb4cb3f697a3bb7baa70742f880db543&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F146237%2F&secure%5Burl_type%5D=linkedin_company_website) 333 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Controller, Office Manager - **Top Industries:** Restaurants, Hospital & Health Care - **Company Size:** 56% Medium, 37% Small #### What Do G2 Reviewers Say About ProLiant? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of ProLiant, finding navigation and information access straightforward and efficient. - Users praise the **timely and superior customer support** of ProLiant, enhancing the overall experience and setup process. - Users appreciate the **easy navigation** of ProLiant, enhancing access to payroll and employee information effectively. - Users value the **efficient payroll processing** of ProLiant, enjoying quick resolution and outstanding customer service. - Users appreciate the **timely response from customer service** of ProLiant, enhancing their overall experience. ##### Cons - Users express frustration over **poor customer support** , highlighting communication issues and unresolved problems with the service. - Users find the **ProLiant interface not intuitive** , making navigation and basic tasks unnecessarily complicated and overwhelming. - Users find the **complex reporting** features overwhelming, often struggling to locate necessary reports effectively. - Users find the **steep learning curve** of ProLiant challenging, often relying on customer support for assistance. - Users feel the **limited customization** of ProLiant's reporting features hampers their user experience and functionality. #### What Are Recent G2 Reviews of ProLiant? **["Proliant is an absolute life saver!"](https://www.g2.com/survey_responses/proliant-review-4753750)** **Rating:** 5.0/5.0 stars _— Elizabeth D._ [Read full review](https://www.g2.com/survey_responses/proliant-review-4753750) **["ProLiant Makes Payroll Easy and Gives Us Peace of Mind"](https://www.g2.com/survey_responses/proliant-review-13105194)** **Rating:** 5.0/5.0 stars _— Dan's Whetstone M._ [Read full review](https://www.g2.com/survey_responses/proliant-review-13105194) #### What Are G2 Users Discussing About ProLiant? - [What is Proliant used for?](https://www.g2.com/discussions/what-is-proliant-used-for) ### [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews) Dialpad Support is an AI-native contact center solution that brings real-time AI insights, automation, and coaching into a single system so agents and supervisors have the context they need, when they need it. Dialpad Support modernizes inbound contact centers with real-time transcription, AI summaries, and action items that keep agents focused on the conversation instead of note-taking. Supervisors can coach and monitor teams with live sentiment tracking and automated quality management. Dialpad also offers an outbound solution that guides sales reps with real-time AI coaching, automation, and insights, so both inbound and outbound can run on the same platform. On the Dialpad platform, AI Agents are available for both voice and digital interactions, working alongside your team to handle routine inquiries and free up agents for more complex conversations. With Dialpad, you can: - Provide real-time agent assists - Coach and monitor teams with live sentiment and automated quality management - Use AI Agents across voice and digital channels to support customers around the clock - Turn conversations into intelligence that helps your team know your customer and make informed decisions **Average Rating:** 4.4/5.0 **Total Reviews:** 680 #### How Do G2 Users Rate Dialpad Support? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.7/10) - **Performance:** 9.0/10 (Category avg: 8.6/10) - **Skills Management:** 8.5/10 (Category avg: 8.3/10) - **Workforce Analytics:** 8.7/10 (Category avg: 8.4/10) #### Who Is the Company Behind Dialpad Support? - **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad) - **Company Website:** Dialpad.com - **Year Founded:** 2011 - **HQ Location:** San Ramon, California - **Twitter:** @DialpadHQ 60 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website) 1,499 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Manager, Customer Service Rep - **Top Industries:** Financial Services, Consumer Services - **Company Size:** 45% Medium, 31% Small #### What Do G2 Reviewers Say About Dialpad Support? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **online help section incredibly helpful** , enabling quick answers and enhancing the support experience. - Users appreciate the **ease of use** of Dialpad Support, finding navigation and support requests simple and efficient. - Users enjoy the **responsive customer support** of Dialpad, appreciating quick resolutions and effective communication for their issues. - Users value the **transcription and CRM integration** features of Dialpad Support, enhancing efficiency in client communications. - Users appreciate the **quick response times** of Dialpad Support, effectively addressing issues with prompt assistance. ##### Cons - Users find the **poor customer support** of Dialpad Support time-consuming and often unhelpful in resolving issues. - Users experience **call connection delays** and find reporting and app functionality lacking, impacting their overall experience. - Users are frustrated with the **delayed support** , making urgent assistance difficult to obtain when needed most. - Users experience **dialer issues** including delays, call queue inaccuracies, and challenges with reporting and app utilization. - Users experience frustratingly **long wait times** for responses, especially during peak hours, hindering quick resolutions. #### What Are Recent G2 Reviews of Dialpad Support? **["Dialpad Updated Review"](https://www.g2.com/survey_responses/dialpad-support-review-10344582)** **Rating:** 5.0/5.0 stars _— Mohammed P._ [Read full review](https://www.g2.com/survey_responses/dialpad-support-review-10344582) **["Easy Setup, Fair Pricing, and Solid Integrations with Halo PSA and Slack"](https://www.g2.com/survey_responses/dialpad-support-review-12836209)** **Rating:** 5.0/5.0 stars _— Christopher R._ [Read full review](https://www.g2.com/survey_responses/dialpad-support-review-12836209) #### What Are G2 Users Discussing About Dialpad Support? - [What is Dialpad Sell used for?](https://www.g2.com/discussions/what-is-dialpad-sell-used-for) - [What is Dialpad Contact Center used for?](https://www.g2.com/discussions/what-is-dialpad-contact-center-used-for) - 1 comment ### [TrackSmart.com](https://www.g2.com/products/tracksmart-com/reviews) TrackSmart is a web-based, affordable solution that simplifies employee time-tracking and scheduling tasks. Trusted by thousands of businesses, TrackSmart lets your employees handle everyday attendance tasks so you can focus on what matters most. And with TrackSmart, you have the flexibility to only use the features you need. TrackSmart Attendance makes it simple to keep track of employee time off, such as vacations, sick days, and personal time. More than just an attendance calendar, it lets you quickly handle time-off requests and timesheets, run detailed reports and maintain employee records – all in one online program. With TrackSmart TimeClock, employees clock in and out, managers approve the records, and then TrackSmart does the rest of the work for you! You can handle payroll in one-click, prevent employees from clocking in before their shift begins, and see who’s clocked in from any computer. No more expensive machines or timesheets needed. TrackSmart Scheduling helps you quickly plan work shifts and lets employees see their schedules anytime, anywhere— from a computer, smart phone or tablet. Plus, employees can communicate with each other and swap shifts on their own, allowing you and your managers to get back to business. Plus, you don’t have to worry about compromising the information of your employees. The TrackSmart system uses industry-standard SSL encryption as well as permission-based access controlled by the administrator. Experience TrackSmart for FREE – No credit card required! **Average Rating:** 3.4/5.0 **Total Reviews:** 14 #### How Do G2 Users Rate TrackSmart.com? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10) - **Performance:** 7.8/10 (Category avg: 8.6/10) - **Skills Management:** 5.0/10 (Category avg: 8.3/10) - **Workforce Analytics:** 8.3/10 (Category avg: 8.4/10) #### Who Is the Company Behind TrackSmart.com? - **Seller:** [ComplyRight](https://www.g2.com/sellers/complyright) - **Year Founded:** 1987 - **HQ Location:** Pompano Beach, FL - **Twitter:** @ComplyRight 1,264 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=963eb8522fd0002f190dac898f76fc88d28dd24aa7b67d03cd03c5545fb3256a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcomplyright-inc%2F&secure%5Burl_type%5D=linkedin_company_website) 186 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 73% Small, 20% Medium #### What Are Recent G2 Reviews of TrackSmart.com? **["Easy to navigate"](https://www.g2.com/survey_responses/tracksmart-com-review-4202283)** **Rating:** 5.0/5.0 stars _— Verified User in Consumer Services_ [Read full review](https://www.g2.com/survey_responses/tracksmart-com-review-4202283) **["Good attendance tracking software"](https://www.g2.com/survey_responses/tracksmart-com-review-5130030)** **Rating:** 4.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/tracksmart-com-review-5130030) #### What Are G2 Users Discussing About TrackSmart.com? - [What is TrackSmart.com used for?](https://www.g2.com/discussions/what-is-tracksmart-com-used-for) - [‹ Prev‹ Prev](/categories/workforce-management/small-business?order=g2_score&page=3#product-list) - [1](/categories/workforce-management/small-business?order=g2_score#product-list) - [2](/categories/workforce-management/small-business?order=g2_score&page=2#product-list) - [3](/categories/workforce-management/small-business?order=g2_score&page=3#product-list) - 4 - Next ›Next › Spotlight Categories [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management) [Bot Platforms Software](https://www.g2.com/categories/bot-platforms) [Live Chat Software](https://www.g2.com/categories/live-chat) Similar Categories - [HCM Software](/categories/hcm-software) - [Recruiting](/categories/recruiting) - [Talent Management](/categories/talent-management) - [Core HR](/categories/core-hr) - [Benefits Administration](/categories/benefits-administration) - [Time Tracking](/categories/time-tracking-software) - [Freelance Platforms](/categories/freelance-platforms) - [Staffing](/categories/staffing) - [Other HR](/categories/other-hr) - [401(k)](/categories/401-k) - [Absence Management](/categories/absence-management-software) - [ACA Compliance](/categories/aca-compliance) - [Benefits Support](/categories/benefits-support) - [Compensation Planning](/categories/compensation-planning) - [Contractor Management](/categories/contractor-management) [Browse Workforce Management Themes](/categories/workforce-management/themes)