Workforce Management Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Workforce Management Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Workforce Management Software Articles
What Is Workforce Management? How It Boosts Productivity
Have you ever heard an employee call to confirm their schedule or find the time-off request form? These are common occurrences and highlight the issue of information inaccessibility in the workplace.
by Mara Calvello
CHRO: Why Your Company Needs to Hire One ASAP
The human resources department at your organization is often met with a long list of tasks to accomplish day in and day out.
by Mara Calvello
How to Utilize Employee Self Service: Your HR Team Will Thank You
Day in and day out, HR managers are inundated with requests.
by Mara Calvello
Workforce Management Software Glossary Terms
Workforce Management Software Discussions
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Question on: When I Work
Airplane mode/Phone off
When airplane mode is on or when phone dies is the app still collecting location data when clocked in?
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Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not actively track their location throughout the day. If Airplane mode is on, they are not connected to any cell/wifi service, or they have location tracking turned off (in app or in their phone settings), they would see a location error when trying to clock in or out from the app.
If you have any additional questions on this, please submit a ticket with us at https://help.wheniwork.com/submit-a-ticket/
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Since I am not an supervisor, I don't have Administrator rights and cannot answer your question with 100% certainty, but from what I've heard, the app is able to detect connectivity issues and notify your Administrator if you were not clocked in properly or you were clocked out by mistake. I'm sorry I can't give you a definite answer.
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Question on: Dayforce
What services are useful for I9 screening, background verification?
We are evaluating different vendors like ebi, trueworks, hirerite for background verification. Which of these vendors provide good support and integrate well with Dayforce?
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Equifax has been very easy to work with. They partner with Ceridian for I-9s, employment verifications, and background checks. We use them for I-9s and employment verifications
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Question on: Paychex
How do i setup managers correctly
I'm not always sure what managers can see or not see in the system and still not sure if I have them setup with the correct rights to approve time off and correct time cards for their respective employees.
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There are tutorials in the portal as well as you were assigned a dedicated specialist to assist you with any issue.
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In portal select user and it will list users in the middle screen it will show your tabs " users and roles". On the right hand corner is Add user. You can pick and choose users from the list and assign them the role. The role will have predefined titles like Administrator, Accountant etc. After that you click on the arrow pointing to your right and it will give you more options of what powers you want to assign to each user.
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Workforce Management Software Reports
Mid-Market Grid® Report for Workforce Management
Spring 2026
G2 Report: Grid® Report
Grid® Report for Workforce Management
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Workforce Management
Spring 2026
G2 Report: Grid® Report
Momentum Grid® Report for Workforce Management
Spring 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Workforce Management
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Workforce Management
Winter 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Workforce Management
Winter 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Workforce Management
Winter 2026
G2 Report: Grid® Report
Grid® Report for Workforce Management
Winter 2026
G2 Report: Grid® Report
Momentum Grid® Report for Workforce Management
Winter 2026
G2 Report: Momentum Grid® Report













