# Best VoIP Providers - Page 11

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 425

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,200+ Authentic Reviews
- 425+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=16314&focus%5B%5D=18255&focus%5B%5D=70977&focus%5B%5D=71595)

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Dialpad Connect, Webex Suite, Webex Calling, and 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=cisco-webex-suite&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work)

**Sponsored**

### Cardata

Smarter reimbursements for teams driving personal vehicles at work. Cardata's vehicle reimbursement platform makes paying for business mileage fair, tax-efficient, and easy. Cardata’s end-to-end suite of software intelligently matches employees with tax-free, IRS & CRA compliant reimbursements tailored to their role, driving needs, and your corporate budget. Platform includes automated mileage capture, custom business intelligence reporting, and compliance verification services, saving businesses average of 30% while keeping all employees focused on their core jobs. Programs include Fixed and Variable Rate (FAVR), Cents per Mile (CPM), and Tax-Free Car Allowances (TFCA).

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-06T15%3A35%3A48Z&secure%5Bdisplayable_resource_id%5D=246&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=70680&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=70680&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%3Fpage%3D11%26review_source%3Dmktg&secure%5Btoken%5D=7ced3251453c1f21d6c7163188615b35524e2207547c46f0b3a6819fc031e1d6&secure%5Burl%5D=https%3A%2F%2Fcardata.co%3Futm_source%3DG2%26utm_medium%3Dpaid-social%26utm_campaign%3DG2-Paid%26utm_content%3DG2-Paid&secure%5Burl_type%5D=custom_url)

### [Dzinga](https://www.g2.com/products/dzinga/reviews)

Dzinga provides professional communication solutions. All-in-one platform. Cloud-based. Multifunctional.

**Average Rating:** 4.2/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Dzinga?

- **Phone Calls:** 7.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.5/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dzinga?

- **Seller:** [Dzinga](https://www.g2.com/sellers/dzinga)
- **Year Founded:** 2015
- **HQ Location:** N/A
- **Twitter:** @dzinga\_official  
244 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f154894e9d912adf8246de67790092d6f76aa38acf4c5072357dc4609c0681f1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11068584%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of Dzinga?

**["Dzinga is the best"](https://www.g2.com/survey_responses/dzinga-review-6530819)**

**Rating:** 4.5/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/dzinga-review-6530819)

**["Low cost cloud communications with high quality"](https://www.g2.com/survey_responses/dzinga-review-5475673)**

**Rating:** 4.0/5.0 stars

_— Arun Kumar Jain K._

[Read full review](https://www.g2.com/survey_responses/dzinga-review-5475673)

#### What Are G2 Users Discussing About Dzinga?

- [What is Dzinga used for?](https://www.g2.com/discussions/what-is-dzinga-used-for)

### [LeadDesk](https://www.g2.com/products/leaddesk/reviews)

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Our intelligent tools allow you to maximize call-efficiency and help you sell more. LeadDesk can be used stand-alone or integrated with CRM systems. Our customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable. Sales organizations choose LeadDesk because they close more, have no downtime, no start-up costs, and lower OPEX.

**Average Rating:** 4.0/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate LeadDesk?

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.8/10)
- **Phone Calls:** 10.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind LeadDesk?

- **Seller:** [LeadDesk](https://www.g2.com/sellers/leaddesk)
- **Year Founded:** 2010
- **HQ Location:** 00500 Helsinki, FI
- **Twitter:** @LeadDesk  
461 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f495d5a436ae0d088f28fb878776f1e81e3cdbdec3a41f265c4ef7d73b4f13b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2365022&secure%5Burl_type%5D=linkedin_company_website)  
194 employees on LinkedIn®
- **Ownership:** HEL: LEADD

#### Who Uses This Product?

- **Company Size:** 50% Medium, 42% Small

#### What Do G2 Reviewers Say About LeadDesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users find LeadDesk's **ease of use** exceptional, enabling smooth navigation and effective sales processes.
- Users praise the **intuitive and user-friendly interface** of LeadDesk, enhancing efficiency in sales and marketing processes.
- Users love the **user-friendly interface** of LeadDesk, making navigation and access to features effortless.
- Users praise the **intuitive and user-friendly interface** of LeadDesk, facilitating easy navigation for agents and managers.
- Users appreciate the **intuitive and user-friendly interface** of LeadDesk, enhancing navigation for both agents and managers.

##### Cons

- Users express concerns about **poor customer support** , hoping for improvements despite enjoying other aspects of the product.
- Users experience occasional **clarity drops in calls** , but support promptly addresses these issues when they arise.
- Users experience occasional **call clarity drops** , but appreciate the prompt support team's efforts to resolve the issues.
- Users report **poor customer service** and misleading contract terms, indicating a lack of trust in LeadDesk.
- Users often face a **difficult learning** curve with LeadDesk, especially if they're new to similar software.

#### What Are Recent G2 Reviews of LeadDesk?

**[""Best Tool for Sales Team""](https://www.g2.com/survey_responses/leaddesk-review-9479508)**

**Rating:** 5.0/5.0 stars

_— Mayank A._

[Read full review](https://www.g2.com/survey_responses/leaddesk-review-9479508)

**["User-Friendly Interface"](https://www.g2.com/survey_responses/leaddesk-review-9483552)**

**Rating:** 5.0/5.0 stars

_— sahil k._

[Read full review](https://www.g2.com/survey_responses/leaddesk-review-9483552)

#### What Are G2 Users Discussing About LeadDesk?

- [What is LeadDesk used for?](https://www.g2.com/discussions/what-is-leaddesk-used-for)

### [magicJack for Business](https://www.g2.com/products/magicjack-for-business/reviews)

The magicJack device uses Voice Over Internet Protocol (“VoIP”) to allow you to make local and long-distance calls to the U.S. and Canada using an existing internet connection.

**Average Rating:** 3.3/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate magicJack for Business?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.3/10 (Category avg: 9.1/10)
- **Desk-to-Desk Calls:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind magicJack for Business?

- **Seller:** [magicJack](https://www.g2.com/sellers/magicjack)
- **Year Founded:** 2007
- **HQ Location:** N/A
- **Twitter:** @magicJack  
9,390 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=323c1afb255f243d48aeaea34722cff0ab306aa7701bf906cff16dac8ce3afbb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2082854&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of magicJack for Business?

**["Great product"](https://www.g2.com/survey_responses/magicjack-for-business-review-3757064)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/magicjack-for-business-review-3757064)

**["Its Great for the person on the go "](https://www.g2.com/survey_responses/magicjack-for-business-review-1318789)**

**Rating:** 5.0/5.0 stars

_— Jas H._

[Read full review](https://www.g2.com/survey_responses/magicjack-for-business-review-1318789)

#### What Are G2 Users Discussing About magicJack for Business?

- [What is the difference between Magic Jack and magicJack plus?](https://www.g2.com/discussions/what-is-the-difference-between-magic-jack-and-magicjack-plus)
- [Does Magic Jack work for business?](https://www.g2.com/discussions/does-magic-jack-work-for-business)
- [What is magicJack software?](https://www.g2.com/discussions/what-is-magicjack-software)

### [Mitel Phone](https://www.g2.com/products/mitel-phone/reviews)

With RevComm's mission of reinventing communication and creating a society where people think of others, we provide top-notch AI-powered, cloud-based IP phone that analyzes & visualizes calls which will help you and your team focus on continuous self-improvement and efficiency. RevComm is user-friendly, with the aim to achieve efficient team and time management. Headquartered in Tokyo, Japan; with its US office located in Long Beach, California. Some well-known brands that RevComm is proudly catering to include SoftBank, Pioneer, Fujitsu, MoneyForward, Rakuten Communications, Blackline, and many others. 2023, RevComm was listed as one of the Top 50 AI companies by Forbes, Sequioa Capital and Meritech Capital and during the previous years received: \*2020, was adopted by Google for Startups Accelerator \*2019, won the B-Dash Camp and TechCrunch Tokyo \*Won prizes in various competitions such as the Japan HR Grand Prize as well as the Tokyo-sponsored world transmission competition. As of date, RevComm has exceeded 40,000 users. Get to know us more, visit https://miitel.com/revcomm-us

**Average Rating:** 4.3/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Mitel Phone?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 5.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Mitel Phone?

- **Seller:** [RevComm](https://www.g2.com/sellers/revcomm)
- **Year Founded:** 2017
- **HQ Location:** Shibuya-ku, JP
- **Twitter:** @RevComm\_US  
4 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d31247b520961a2d2420c571c462a02df13af8faa458bf0a1bddba32ec8a4205&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frevcomm%2F&secure%5Burl_type%5D=linkedin_company_website)  
149 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Large

#### What Do G2 Reviewers Say About Mitel Phone?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** with Mitel Phones, benefiting from simple configurations and plug-and-play functionality.
- Users value the **easy connection** Mitel Phone provides, facilitating seamless communication and availability checking at work.
- Users love the **easy setup** of Mitel Phones, benefiting from plug and play configuration even before arrival.

##### Cons

- Users face **upgrade issues** due to dependency on companion software, necessitating careful preparation for potential reinstallations.

#### What Are Recent G2 Reviews of Mitel Phone?

**["Reliable and Easy-to-Use Phone System, Perfect for High-Volume Needs"](https://www.g2.com/survey_responses/mitel-phone-review-12727338)**

**Rating:** 5.0/5.0 stars

_— Cheryl B._

[Read full review](https://www.g2.com/survey_responses/mitel-phone-review-12727338)

**["Great voice software"](https://www.g2.com/survey_responses/mitel-phone-review-12227460)**

**Rating:** 4.5/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/mitel-phone-review-12227460)

### [Pulse](https://www.g2.com/products/pulse-telesystems-pvt-ltd-pulse/reviews)

Pulse is an enterprise-grade telecom solution provider for enterprises since the year 2003. Headquarted in Chennai, Pulse is a Class A Telecom Solution provider, providing Internet Leased Line Connectivity as well as Domestic and International Calling solutions for the enterprise market. Pulse harnessed the power of WebRTC to provide seamless browser-based calling solutions. Integrations with Whatsapp Business as well as SMS Messaging provide a unified communications platform. Armed with integrations into multiple CRM's / ERP's, Pulse can be a one stop solution for an enterprise's telecom needs.

**Average Rating:** 3.2/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Pulse?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 6.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 5.6/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 3.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Pulse?

- **Seller:** [Pulse Telesystems Pvt Ltd](https://www.g2.com/sellers/pulse-telesystems-pvt-ltd)
- **Year Founded:** 2003
- **HQ Location:** Chennai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a06f5c68d168a08bf87a0ffbabc8e5cdd7c7b476f3bdece51f6c43d40722fb10&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpulsetelesystems&secure%5Burl_type%5D=linkedin_company_website)  
168 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Medium, 33% Small

#### What Do G2 Reviewers Say About Pulse?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customization options** of Pulse, enhancing their overall experience and satisfaction with the product.
- Users praise the **exceptional monitoring team** of Pulse, contributing to a very positive overall experience.

##### Cons

- Users experience frustrating moments when **customer support helplines go on loop** , complicating assistance access.
- Users experience **poor customer support** as the helpline often leads to a frustrating loop without resolution.

#### What Are Recent G2 Reviews of Pulse?

**["Service and Support"](https://www.g2.com/survey_responses/pulse-review-8381293)**

**Rating:** 5.0/5.0 stars

_— Karthikeyan Paramasivam I._

[Read full review](https://www.g2.com/survey_responses/pulse-review-8381293)

**["Responsible Team Reliable for both ILL and Telecalling"](https://www.g2.com/survey_responses/pulse-review-11234987)**

**Rating:** 4.5/5.0 stars

_— Rejoy R._

[Read full review](https://www.g2.com/survey_responses/pulse-review-11234987)

### [SE Telecom](https://www.g2.com/products/se-telecom/reviews)

Helping organizations move to cloud-based Unified Communications platforms You get one intuitive platform for voice, team messaging, collaboration, and contact center. From click-to-dial functionality, call reporting, call recording and voicemail transcription, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Integrate ready-to-use business apps such as Salesforce, Zoho, Google, Microsoft, Zendesk, ServiceNow and 75+ other popular CRM/s Setup, deployment, and adoption are also easy, and IT can manage it all from anywhere. Experts are proactively monitoring and optimizing our Clea Clouds platform 24/7/365, ensuring service remains at the highest level possible Contact us at 905-884-8324 or email admin@setelecom.ca to improve your Unified Communications platform today. Thank you. James Stortz President & CEO 905-952-5252 17075 Leslie St, Units 6-10 www.setelecom.ca js@setelecom.ca

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate SE Telecom?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.4/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.4/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SE Telecom?

- **Seller:** [SE Telecom](https://www.g2.com/sellers/se-telecom)
- **Year Founded:** 1999
- **HQ Location:** Newmarket, CA
- **Twitter:** @setelecom  
757 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3808378074608f86fe4788226c33931f0cb2175591833102d531e87c914bcaf8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fse-telecommunications&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Do G2 Reviewers Say About SE Telecom?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **clear call quality** of SE Telecom, enhancing their communication experience significantly.
- Users value the **quick and caring customer service** from SE Telecom, enhancing their overall experience significantly.
- Users value the **quick and attentive customer support** from SE Telecom, enhancing their overall experience and satisfaction.
- Users appreciate the **user-friendly interface** of SE Telecom, making it easy and enjoyable for everyone to use.
- Users appreciate the **intuitive interface** of SE Telecom, making it easy for even new users to navigate.

##### Cons

- Users experience occasional **lagging issues** with the mobile app, affecting speed during call and chat transitions.
- Users note that the **performance issues** with the mobile app can affect speed when switching between calls or chats.

#### What Are Recent G2 Reviews of SE Telecom?

**["Amazing Service"](https://www.g2.com/survey_responses/se-telecom-review-10230560)**

**Rating:** 4.5/5.0 stars

_— Hitesh J._

[Read full review](https://www.g2.com/survey_responses/se-telecom-review-10230560)

**["A Smooth and Efficient Integration Experience"](https://www.g2.com/survey_responses/se-telecom-review-11894921)**

**Rating:** 5.0/5.0 stars

_— Argenis P._

[Read full review](https://www.g2.com/survey_responses/se-telecom-review-11894921)

### [Taridium ipbx](https://www.g2.com/products/taridium-ipbx/reviews)

The Taridium ipbx is a highly capable software VoIP PBX system that replaces a traditional hardware based PBX. ipbx runs on standard server hardware, or in the cloud and does not require any additional software licenses.

**Average Rating:** 4.3/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Taridium ipbx?

- **Phone Calls:** 8.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 7.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Taridium ipbx?

- **Seller:** [Taridium ipbx](https://www.g2.com/sellers/taridium-ipbx)
- **Year Founded:** 2006
- **HQ Location:** Herrliberg, CH
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=da6d6b4f71f8091354a94b07b0d9e016b924a98b57bfe7ddd7784466a5aabcfb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftaridium%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Large

#### What Do G2 Reviewers Say About Taridium ipbx?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **easy configuration** of Taridium ipbx beneficial, especially for teams working remotely.
- Users value the **cost efficiency** of Taridium ipbx, enjoying control without recurring subscription fees.
- Users value the **easy access** of Taridium ipbx, facilitating seamless configuration for remote team members.
- Users value the **easy integration** of Taridium ipbx, simplifying communication across various platforms for businesses.
- Users value the **intuitive configuration** of Taridium ipbx, simplifying setup for remote team members.

##### Cons

- Users find the **configuration and administration processes complex** , requiring significant time and technical skills to manage.
- Users find the **lack of intuitiveness** in Taridium ipbx makes configuration and management difficult and time-consuming.
- Users find the **limited features** of Taridium ipbx concerning, especially due to potential security vulnerabilities and lack of updates.

#### What Are Recent G2 Reviews of Taridium ipbx?

**["Remote team members became blended"](https://www.g2.com/survey_responses/taridium-ipbx-review-9862215)**

**Rating:** 4.0/5.0 stars

_— İlyas A._

[Read full review](https://www.g2.com/survey_responses/taridium-ipbx-review-9862215)

**["Enhance a surplus of features"](https://www.g2.com/survey_responses/taridium-ipbx-review-9880970)**

**Rating:** 4.5/5.0 stars

_— Miguel S._

[Read full review](https://www.g2.com/survey_responses/taridium-ipbx-review-9880970)

### [Telzio](https://www.g2.com/products/telzio/reviews)

Telzio is a cloud business phone system built for companies that need reliable, flexible communication without the complexity of traditional PBX systems. Set up phone menus, call routing, voicemail, extensions, and auto attendants in minutes, with no hardware or IT expertise required. Manage everything from a web-based dashboard and scale instantly as your team grows. Key features include IVR phone menus, call queues, live call monitoring, SMS, toll-free and local numbers, call recording, and integrations with the tools your team already uses. Telzio serves businesses across healthcare, legal, retail, and professional services, with plans designed for small teams and enterprise deployments alike. Trusted by companies worldwide for mission-critical phone operations.

**Average Rating:** 4.1/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Telzio?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Telzio?

- **Seller:** [Telzio](https://www.g2.com/sellers/telzio)
- **Year Founded:** 2013
- **HQ Location:** Los Angeles, US
- **Twitter:** @Telzio  
1,413 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=968e30af76a38d9b2c44e761a813c25920ebcd518878c953f9d68e2d762944c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftelzio%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Small, 40% Medium

#### What Do G2 Reviewers Say About Telzio?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Telzio, highlighting its simple layout and effortless setup for daily tasks.
- Users appreciate Telzio's **affordable pricing** combined with all essential features, making it a valuable tool for their practice.
- Users value the **excellent call quality** of Telzio, effectively handling a large volume of callers consistently.
- Users praise the **excellent customer support** of Telzio, enhancing their experience and daily operations.
- Users find the **easy setup** of Telzio effortless, making it ideal for daily use in their practice.

##### Cons

- Users find Telzio's pricing **expensive** and feel that customer support is inadequate and unresponsive to issues.
- Users report significant **access issues** with Telzio, including lack of settings, glitches, and poor customer support.
- Users report significant **audio issues** with Telzio, affecting call volume and functionality during critical work hours.
- Users face **difficult settings management** with Telzio, lacking options and experiencing frustrating glitches and poor support.
- Users report frequent **downtime issues** with Telzio, affecting their ability to manage calls and access support effectively.

#### What Are Recent G2 Reviews of Telzio?

**["All of the bells and whistle"](https://www.g2.com/survey_responses/telzio-review-9631740)**

**Rating:** 5.0/5.0 stars

_— Andrew B._

[Read full review](https://www.g2.com/survey_responses/telzio-review-9631740)

**["Great tool during COVID"](https://www.g2.com/survey_responses/telzio-review-4910850)**

**Rating:** 4.0/5.0 stars

_— Verified User in Legal Services_

[Read full review](https://www.g2.com/survey_responses/telzio-review-4910850)

#### What Are G2 Users Discussing About Telzio?

- [What is Telzio used for?](https://www.g2.com/discussions/what-is-telzio-used-for)

### [Toku for Microsoft Teams](https://www.g2.com/products/toku-for-microsoft-teams/reviews)

Toku for Microsoft Teams is a powerful cloud-enabled softphone in APAC enabling global calling from anywhere, on any device, by integrating your telephony directly with the MS Teams console. This flexible and easy-to-set-up solution comes in two flavours - the full-featured Toku for Microsoft Teams Native Dialer which comes with complex call routing capabilities; and Toku Phone App which features a basic, single interface corporate telephony feature within MS Teams that doesn’t need an additional Microsoft phone system license as it works with any Microsoft 365 license. Ready to break free from the limitations of Microsoft Phone System and enjoy full PSTN replacement for 16 APAC countries, and secure global calls between 120+ countries worldwide with the most competitive call rates? Then Toku for Microsoft Teams is the easiest way to unify all your communications today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Toku for Microsoft Teams?

- **Phone Calls:** 10.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Toku for Microsoft Teams?

- **Seller:** [Toku](https://www.g2.com/sellers/toku)
- **Year Founded:** 2018
- **HQ Location:** Singapore, SG
- **Twitter:** @TokuGlobal  
44 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f837abe4ac8f6ae107ac0931dc0adc7f8484c1c5691165e4a25faa4dcb9043e7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftoku-global%2F&secure%5Burl_type%5D=linkedin_company_website)  
120 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Small, 33% Large

#### What Are Recent G2 Reviews of Toku for Microsoft Teams?

**["A Highly recommended and Secure Cloud platform for MS teams"](https://www.g2.com/survey_responses/toku-for-microsoft-teams-review-8064761)**

**Rating:** 5.0/5.0 stars

_— Prasanth raj P._

[Read full review](https://www.g2.com/survey_responses/toku-for-microsoft-teams-review-8064761)

**["A lot of issues but still helps"](https://www.g2.com/survey_responses/toku-for-microsoft-teams-review-9471241)**

**Rating:** 5.0/5.0 stars

_— Myrel M._

[Read full review](https://www.g2.com/survey_responses/toku-for-microsoft-teams-review-9471241)

### [Tragofone](https://www.g2.com/products/tragofone/reviews)

Tragofone - a white-label VoIP softphone backed by WebRTC and auto-provisioning is a perfect choice to maintain uninterrupted business communication anywhere, anytime.

**Average Rating:** 4.6/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate Tragofone?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 10.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Tragofone?

- **Seller:** [Tragofone](https://www.g2.com/sellers/tragofone)
- **Year Founded:** 2020
- **HQ Location:** AHMEDABAD, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b472d02335ada2bdd53c29d66ee2c2c379a628f965808d0c4d157970c0443871&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftragofone&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About Tragofone?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Tragofone, enjoying seamless integration and a user-friendly interface for communication.
- Users praise Tragofone for its **easy implementation** , making communication between employees seamless and efficient.
- Users praise Tragofone for its **easy integration** with CRMs, ensuring a smooth and efficient calling experience.
- Users value the **easy integrations** of Tragofone, enhancing their communication experience seamlessly with existing systems.
- Users value the **reliable performance** of Tragofone, ensuring a smooth and seamless calling experience across devices.

##### Cons

- Users find the **difficult navigation** of Tragofone challenging, indicating a need for a shorter learning curve.
- Users find the **long learning curve** of Tragofone challenging, wishing for improvements in intuitiveness.

#### What Are Recent G2 Reviews of Tragofone?

**["Crystal clear calling experience made our business communications easy"](https://www.g2.com/survey_responses/tragofone-review-9538831)**

**Rating:** 5.0/5.0 stars

_— Rakshit H._

[Read full review](https://www.g2.com/survey_responses/tragofone-review-9538831)

**["Tragofone did exactly what we needed - works well , easy to use on mobile and is reliable"](https://www.g2.com/survey_responses/tragofone-review-9538768)**

**Rating:** 4.5/5.0 stars

_— Aanal B._

[Read full review](https://www.g2.com/survey_responses/tragofone-review-9538768)

### [UniVoIP](https://www.g2.com/products/univoip/reviews)

UniVoIP has been a pioneering leader in Cloud Communications and VoIP technology. Headquartered in El Segundo, California Ð we have helped thousands of clients nationwide to shed intricate on-premise infrastructure in exchange for Cloud-hosted services. Opening the way for offices to become flexible, mobile and efficient in todayÕs ever evolving work environment.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate UniVoIP?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind UniVoIP?

- **Seller:** [UniVoIP](https://www.g2.com/sellers/univoip)
- **Year Founded:** 2005
- **HQ Location:** El Segundo, US
- **Twitter:** @UniVoIPCloud  
2,329 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6539a39f60b552abc2f04e788c244b9ccac013c3aaf62394ff0399298f181f4d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funivoip&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Large, 33% Small

#### What Do G2 Reviewers Say About UniVoIP?

_AI-generated summary from verified user reviews_

##### Pros

- Users find UniVoIP to be a **user-friendly and reliable business tool** that simplifies communication and troubleshooting.
- Users find **call quality** of UniVoIP impressive, enhancing communication efficiency without demanding on equipment or network.
- Users find that UniVoIP offers excellent **connectivity** , making calls and texts seamless and reliable without demanding resources.
- Users appreciate the **reliable connectivity options** of UniVoIP, facilitating effortless calling and messaging without heavy resource demands.
- Users find UniVoIP's **easy navigation** beneficial, allowing for efficient calling and texting without equipment strain.

##### Cons

- Users express concerns over **performance issues** with UniVoIP, particularly regarding inconsistent caller ID functionality causing distrust.
- Users express frustration with the **slow call connectivity** of UniVoIP, impacting their communication efficiency and reliability.

#### What Are Recent G2 Reviews of UniVoIP?

**["Easy to use VoIP"](https://www.g2.com/survey_responses/univoip-review-11465447)**

**Rating:** 5.0/5.0 stars

_— Cid M._

[Read full review](https://www.g2.com/survey_responses/univoip-review-11465447)

**["Have you Ever ,Workday Adaptive Planning "Office Connect" Tools, try it"](https://www.g2.com/survey_responses/univoip-review-4976761)**

**Rating:** 4.5/5.0 stars

_— Ashish M._

[Read full review](https://www.g2.com/survey_responses/univoip-review-4976761)

#### What Are G2 Users Discussing About UniVoIP?

- [How do I create an Office Connect report?](https://www.g2.com/discussions/officeconnect-how-do-i-create-an-office-connect-report)
- [How do I create an Office Connect report?](https://www.g2.com/discussions/how-do-i-create-an-office-connect-report)
- [How do I use Office Connect adaptive?](https://www.g2.com/discussions/officeconnect-how-do-i-use-office-connect-adaptive)
- [How do I use Office Connect adaptive?](https://www.g2.com/discussions/how-do-i-use-office-connect-adaptive)
- [What is Workday OfficeConnect?](https://www.g2.com/discussions/officeconnect-what-is-workday-officeconnect)

### [Vitelity](https://www.g2.com/products/vitelity/reviews)

Vitelity offers hosted PBX, VoIP, SMS and communication solutions.

**Average Rating:** 3.5/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Vitelity?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Vitelity?

- **Seller:** [Voyant](https://www.g2.com/sellers/voyant)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f18c77ac7b0baf3c12eee58953981316eacb5766f085fe65b29fca69b9f17f29&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsinch%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Vitelity?

**["Good service and a good portal platform."](https://www.g2.com/survey_responses/vitelity-review-7583883)**

**Rating:** 4.0/5.0 stars

_— Verified User in Printing_

[Read full review](https://www.g2.com/survey_responses/vitelity-review-7583883)

#### What Are G2 Users Discussing About Vitelity?

- [What is Vitelity used for?](https://www.g2.com/discussions/what-is-vitelity-used-for)

### [VOXOX](https://www.g2.com/products/voxox/reviews)

VOXOX is an innovator in 5G-AI cloud-based communication solutions with 15 years of proven success in helping small businesses create meaningful and lasting connections with their customer through smart, easy-to-use, cloud-based SMS automation and voice solutions. We’re taking smart communications to a whole new level with our all-in-one VOXOX AI-powered automated messaging suite that makes reaching your customers faster, easier and more effective than ever. Want to create lead-generating text campaigns? We've got you! Our SMS campaign builder and templates will help you create exciting communications, notifications, special offers, and more for your customer journey. Take your customers from "Hello" to "WOW" with our integrated voice solutions and SMS marketing suite. Learn more about our Voice and SMS features at: VOXOX.com/phone-system-features

**Average Rating:** 3.3/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate VOXOX?

- **Phone Calls:** 6.7/10 (Category avg: 9.1/10)
- **VOiP Number:** 6.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind VOXOX?

- **Seller:** [VOXOX](https://www.g2.com/sellers/voxox)
- **Year Founded:** 2006
- **HQ Location:** Encinitas, US
- **Twitter:** @getvoxox  
8,330 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4a86c8e248fc80fa391430698e58734eadebf7d3b971c964865fcfe3eeba96cd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoxox%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Small

#### What Do G2 Reviewers Say About VOXOX?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **automation features** of VOXOX, highlighting its simple API for efficient SMS messaging.
- Users value the **excellent SMS messaging capabilities** of VOXOX, appreciating the simple API and competitive rates.
- Users value the **reliability** of VOXOX, highlighting its consistent performance and effective SMS messaging capabilities.
- Users appreciate the **simple API** of VOXOX for efficiently sending SMS messages at great rates.

##### Cons

- Users report **poor customer service** , citing unresponsiveness and a lack of communication during critical issues.
- Users often face **meeting issues** due to inadequate support and lack of timely communication from VOXOX.
- Users experience **poor customer support** , facing abrupt service interruptions and unresponsive communication from VOXOX.

#### What Are Recent G2 Reviews of VOXOX?

**["VOXOX - An innovative communication platform"](https://www.g2.com/survey_responses/voxox-review-8520334)**

**Rating:** 4.0/5.0 stars

_— mandi N._

[Read full review](https://www.g2.com/survey_responses/voxox-review-8520334)

**["The perfect phone system for our small business."](https://www.g2.com/survey_responses/voxox-review-559788)**

**Rating:** 5.0/5.0 stars

_— Verified User in Graphic Design_

[Read full review](https://www.g2.com/survey_responses/voxox-review-559788)

#### What Are G2 Users Discussing About VOXOX?

- [How does VOXOX work?](https://www.g2.com/discussions/how-does-voxox-work)
- [What is VOXOX?](https://www.g2.com/discussions/what-is-voxox)
- [What is VOXOX used for?](https://www.g2.com/discussions/what-is-voxox-used-for)

### [Ace Peak Investment](https://www.g2.com/products/ace-peak-investment/reviews)

Ace Peak Investment A Worldwide Telecom Service Provider For Wholesale VoIP, Wholesale Voice, Virtual Phone Number (DIDs), SMS, Cloud Communications. Using our service you will get many facilities including CC routes and wholesale VOIP termination service. If you are looking for advanced API integration, then you are at the right place. Also if you are trying to get CLI routes services, we have a solution for that too.

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Ace Peak Investment?

- **Phone Calls:** 10.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ace Peak Investment?

- **Seller:** [Ace Peak Investment](https://www.g2.com/sellers/ace-peak-investment)
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8ee6358cfd548d4e05c8c030e44d169e22ec7e82dff0974609720a84b2fafd04&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Face-peak-investment%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About Ace Peak Investment?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **comprehensive business tools** provided by Ace Peak Investment, enhancing global communication effortlessly.
- Users appreciate the **call recording feature** of Ace Peak Investment for its flexibility in managing communications.
- Users value the **diverse connectivity options** provided by Ace Peak Investment for comprehensive global communication solutions.
- Users value the **flexibility** of Ace Peak Investment, allowing tailored communication systems to meet diverse needs.
- Users love the **ease of messaging and notifications** with Ace Peak Investment's user-friendly interface and global reach.

##### Cons

- Users highlight the **high upfront costs** of Ace Peak Investment, making it less appealing compared to free competitors.
- Users face a **complex process** for training and lack price transparency, complicating the overall experience with ACE Peak Investment.
- Users face a **high cost** due to training needs and unclear pricing for advanced features in ACE Peak Investment.
- Users express concerns about the **inadequate reporting** features of Ace Peak Investment, leading to confusion and unclear pricing.
- Users complain about the **time constraints** imposed by high operational demands and the need for experienced IT staff.

#### What Are Recent G2 Reviews of Ace Peak Investment?

**["Unique solution for all global voice service needs!"](https://www.g2.com/survey_responses/ace-peak-investment-review-10454189)**

**Rating:** 4.0/5.0 stars

_— Anees M._

[Read full review](https://www.g2.com/survey_responses/ace-peak-investment-review-10454189)

**["Best Software to Reach Global Customers"](https://www.g2.com/survey_responses/ace-peak-investment-review-10756371)**

**Rating:** 4.0/5.0 stars

_— Devansh M._

[Read full review](https://www.g2.com/survey_responses/ace-peak-investment-review-10756371)

### [Aline](https://www.g2.com/products/aline/reviews)

Aline is a VoIP Phone system built for modern day business. Our cloud-based platform offers no downtime, and no added hidden fees. We help to streamline and empower communication between teams in your company — even with teams remote or on the go. Aline seamlessly integrates with some of the most popular CRM and customer service tools to help boost productivity levels. With our 40+ features and functionality we are built with business in mind and allow teams to be connected anywhere and on any device through voice, team messaging, collaboration, conferencing, online meetings, and efax.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Aline?

- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Aline?

- **Seller:** [Aline Phone Systems](https://www.g2.com/sellers/aline-phone-systems)
- **Year Founded:** 2019
- **HQ Location:** Toledo, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97a1c1a2a41f487c396f67983dae5a73ef027ff8363763b543a077028628ce9b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faline-phone-systems&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About Aline?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Aline's **exceptional customer service** , consistently providing helpful and timely support for their needs.
- Users find Aline to be **very easy to use** , appreciating the helpful data provided in its reports.
- Users find Aline to be **extremely helpful** with its user-friendly interface and rich data reports.
- Users find Aline's interface to be **intuitive and user-friendly** , making call and message management effortless.
- Users appreciate the **intuitive messaging features** of Aline, enabling seamless communication and connection management.

##### Cons

- Users find the **lack of visibility into missed calls and messages** frustrating, relying solely on reports for updates.

#### What Are Recent G2 Reviews of Aline?

**["Aline"](https://www.g2.com/survey_responses/aline-review-10363549)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/aline-review-10363549)

**["ALINE REVIEW"](https://www.g2.com/survey_responses/aline-review-10311293)**

**Rating:** 4.5/5.0 stars

_— laura g._

[Read full review](https://www.g2.com/survey_responses/aline-review-10311293)

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 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated April 9, 2026

Voice over Internet Protocol (VoIP) software transmits phone calls over an IP network without relying on traditional telephone infrastructure, functioning as a modern alternative to private branch exchange (PBX) systems. It helps organizations cut communication costs, support remote work, and maintain secure calling capabilities.

### Core Capabilities of Voice over Internet Protocol (VoIP) Software

To qualify for inclusion in the VoIP category, a product must:

- Provide VoIP PBX systems for businesses or offer a VoIP softphone application
- Include features that help manage incoming calls, such as call forwarding, call transferring, and routing
- Enable real-time network monitoring via dashboards
- Offer integration compatibility with communication and CRM platforms

### Common use cases for Voice over Internet Protocol (VoIP) Software

VoIP software supports scalable, reliable communication for internal collaboration and customer-facing interactions. It also benefits teams using related tools such as [video conferencing software](https://www.g2.com/categories/video-conferencing), [UCaaS platforms](https://www.g2.com/categories/ucaas-platforms), [contact center software](https://www.g2.com/categories/contact-center), and [CRM systems](https://www.g2.com/categories/crm).

### How Voice over Internet Protocol (VoIP) Software Differs from Other Tools

VoIP differs from traditional PBX by replacing legacy on-premises telephony systems with IP-based calling, reducing infrastructure and maintenance costs while improving flexibility for remote and hybrid teams. Compared with broader UCaaS platforms, VoIP primarily focuses on voice calling, softphones, and SIP-based PBX functionality, though VoIP is typically a core component of most UCaaS offerings.

### Insights from G2 on Voice over Internet Protocol (VoIP) Software

Based on category trends on G2, VoIP's reliability, cost savings, ease of remote access, and the convenience of softphone options that replace or supplement physical desk phones.

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