Voice over internet protocol (VoIP) software uses an IP network to transmit phone calls, and in some cases video calls and other messaging, seamlessly without the need to connect to an extra network. It is a modern form of PBX, short for private box exchange or private branch exchange, a broad term for private telephone networks within organizations. Businesses can utilize VoIP solutions as a reliable means of voice-based communication that leverages a pre-established internet connection. It enables calls between workers on the same network and to external clients or vendors. For organizations with a complete VoIP system, the technology can be used by employees at every level for their basic communication needs. These solutions save the company and its employees money and the hassle related to standard phone hardware and membership plans. VoIP solutions provide base level call features along with other helpful features depending on the service.
VoIP is integrated collectively into company systems, and users can often access features through a plugin on their web browsers or by connecting to the network through a personal phone using their internet connection rather than a wireless network. Depending on the VoIP provider, it may work in conjunction with specially designed hardware or be hosted in the cloud and not require additional hardware. VoIP software may integrate with other platforms such as CRM software to give users easy access to important customer information during calls or web conferencing software to add increased functionality for multiuser video meetings. Conferencing tools will occasionally allow attendees to use their VoIP connections for optimal performance and call quality. Certain VoIP solutions offer features of web conferencing and team collaboration software, such as multiway video chats and instant messaging but only within the established network.
To qualify for inclusion in the VoIP category, a product must:
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Kasookoo is a cloud-based business phone solution. Instead of having multiple phone lines and desk phones, Kasookoo is an app based on your mobile and/or desktop with a virtual receptionist, call routing and transferring, conference calling and cheap international calls. This allows the user to manage a whole team of employees through their existing mobile phones, and allows for the team to have unlimited outgoing calls to the UK, US and Canada.
Line2 is the business phone service that lets you talk and text with the simplicity of an app. With Line2, it's easy to set up your ideal business phone numbers. You can pick area codes, transfer existing numbers, set up tollfree lines or design your own vanity numbers to share with your customers and colleagues.
Mitel Virtual Solutions is a virtualized voice applications that can reside alongside other enterprise business applications in mainstream data center environments and on virtual desktops. Mitel Virtual Solutions software will allow you to have six phone extensions running off of Mitel's virtualized call control: the Virtual Mitel Communications Director.
Natterbox is a cloud-based business telephony and voice services platform, which provides business communication service between organizations and its customers. The software is any business, whether you're looking to scale rapidly or improve function across a large business. Natterbox supports organizations across various industries including recruitment, travel, ecommerce, financial services, media, government, utilities and others. Its key customers include Groupon, ETX Capital, Reed.co.uk, Legal & General, Barnardos. Natterbox provides a scalable and agile Global PBX, which is native in Salesforce CRM. Natterbox CTI (Computer Telephony Integration) system features click to dial, screen pop and wrap-up codes along with automatic follow-up scheduler and single sign-on with Salesforce. Natterbox logs all inbound and outbound fixed line and cellular call data to its contacts database, accounts or any other custom records. The software also provides more than 120+ customizable and real time reports in Salesforce for easy monitoring of sales call productivity.
The NetVanta 7100 is an all-in-one, Office in a Box that provides complete voice and data solutions in a single platform. The NetVanta 7100 offers outstanding business value as well as simplifying VoIP communications for small to medium businesses. ADTRAN delivers industry leading technical innovation with the NetVanta 7100 by integrating all the voice and data networking functions into a single box and is designed to be the ideal solution for businesses that have up to 100 stations at each location.
With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the next level with Interactive Voice Response (IVR), Call Recording, Call Queuing, Local and International phone numbers, Mobile App, Web-based call analytics and many other advanced features. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve customer support department and modernize your company.
At pascom, we upgrade business communications. Our phone systems provide you with a centralised, intelligent hub packed full of Telephony, Unified Communications and Contact Centre functionality to ensure you can gain complete control over every aspect of your business communication requirements – on-premise or in the cloud. The best bit; as we believe in delivering excellent customer service, all our business communications and collaboration tools are included as standard. Coupled with our industry unique Concurrent User licensing, your business will also benefit from unlimited users, channels and endpoints and only pay for what you actually use. No matter your deployment type, our solutions are available at the fairest, most cost-effective, business friendly price in the industry. Visit our website (www.pascom.net) and start upgrading your business communications free today.
Phonebooth is a lowcost full featured business phone system. Pay for as many users as you need and add users as you grow. For just $20 per user per month you get unlimited local and long distance, with the business features that you need included. Autoattendants, voice to text email transcriptions, conference calling, call forwarding and much more.
We are a national VoIP/Hosted PBX company, based in Dallas, TX. We provide enterprise-grade phone systems and phone system features, such as advanced call routing, call queues, IVR/Virtual Receptionists, etc. We have a mobile app to allow you and your employees to travel all around the world and still make/receive phone calls, check voicemail outside the office, and transfer calls back to the office from halfway across the world. eFax, call center agents and supervisors, and many more features are included with our month-to-month (no annual contract) service.
PRP Services is the leading cloud communication provider in India, helping businesses grow with improved communication systems. Our gamut of services includes Bulk Messaging Solutions, Short Codes and Long Codes, Voice Call, Cloud/Hosted PBX, Missed Call, Toll Free Number and Request-a-Call solutions.