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The Top 20 Easiest To Use VoIP Providers

See the top VoIP Providers products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

TeleCMI

9.7

Overall Usability Score

9.7

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.7

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.2

9.8

Customer Segment Breakdown

Small Business

47%

Mid Market

48%

Enterprise

Crexendo

9.7

Overall Usability Score

9.7

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.6

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

78%

Mid Market

22%

Enterprise

Dialaxy

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.6

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

38%

Mid Market

61%

Enterprise

Quo

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.4

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

NUACOM

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.3

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

92%

Mid Market

Dialpad Connect

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.9

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

58%

Mid Market

33%

Enterprise

10%

Telnyx CPaaS

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.0

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

81%

Mid Market

16%

Enterprise

Ringover

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.8

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

80%

Mid Market

19%

Enterprise

Nextiva

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.8

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

78%

Mid Market

21%

Enterprise

#10

Zoom Phone

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.7

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

51%

Mid Market

34%

Enterprise

15%

#11

Podium

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.1

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

60%

Mid Market

35%

Enterprise

#12

Vonage Business Communications

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.9

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

61%

Mid Market

32%

Enterprise

#13

GoTo Connect

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.5

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

71%

Mid Market

24%

Enterprise

#14

KrispCall

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.4

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

79%

Mid Market

20%

Enterprise

#15

CloudTalk

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.6

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

63%

Mid Market

33%

Enterprise

#16

Webex Calling

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.5

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

30%

Mid Market

41%

Enterprise

30%

#17

Calilio

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.0

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

92%

Mid Market

#18

RingEX

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.5

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

57%

Mid Market

36%

Enterprise

#19

8x8 Work

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.5

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

59%

Mid Market

31%

Enterprise

10%

#20

CallTower

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.4

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

26%

Mid Market

63%

Enterprise

11%