# Best VoIP Providers - Page 3

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 425

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,300+ Authentic Reviews
- 425+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=16314&focus%5B%5D=18255&focus%5B%5D=70977&focus%5B%5D=71595)

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Dialpad Connect, Webex Suite, Webex Calling, and 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=cisco-webex-suite&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work)

**Sponsored**

### 3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-07T02%3A46%3A32Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=15858&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%3Fes_p%3D8909643%26page%3D3&secure%5Btoken%5D=18fd9fdfa8909eb93291fece426905061ae2c48ce6e83f3c2e4a8c1863b886fd&secure%5Burl%5D=https%3A%2F%2Fwww.3cx.com%2Fpbx%2Fsip-trunks%2F%3Futm_source%3Dg2%26utm_medium%3Dclicks_campaign%26utm_content%3Dvoip&secure%5Burl_type%5D=custom_url)

### [Talkroute](https://www.g2.com/pt/products/talkroute/reviews)

Talkroute é um sistema telefônico empresarial baseado em nuvem, projetado para ajudar pequenas e médias empresas a soarem profissionais, manterem-se conectadas e gerenciarem chamadas de qualquer lugar. Criado para equipes modernas e distribuídas, o Talkroute substitui sistemas telefônicos tradicionais por uma solução telefônica virtual flexível que funciona perfeitamente em desktop, celular e web, sem a necessidade de hardware especializado. Com o Talkroute, as empresas podem criar uma presença telefônica refinada usando recursos como números de telefone locais, gratuitos e personalizados, atendentes automáticos de múltiplos níveis, roteamento de chamadas, encaminhamento de chamadas, correio de voz, gravação de chamadas e SMS empresarial. As chamadas podem ser atendidas em smartphones, computadores ou telefones de mesa existentes, permitindo que as equipes trabalhem remotamente ou em movimento, enquanto oferecem uma experiência consistente e profissional ao cliente. O Talkroute é especialmente adequado para empresas de serviços, startups, agências, consultórios de saúde, escritórios de advocacia e empresas em crescimento que precisam de um sistema telefônico VoIP confiável, sem a complexidade ou custo de nível empresarial. A configuração é rápida, a configuração é intuitiva e as atualizações podem ser feitas instantaneamente através de um painel web fácil de usar, sem a necessidade de uma equipe de TI. Ao contrário de muitas plataformas UCaaS que incluem recursos desnecessários ou prendem os clientes a planos rígidos, o Talkroute foca na simplicidade, transparência e valor. A precificação é direta, sem contratos de longo prazo, sem confusão por usuário e sem taxas surpresa, tornando-o uma escolha ideal para pequenas empresas que desejam custos previsíveis à medida que crescem. O Talkroute também se integra suavemente aos fluxos de trabalho existentes. As equipes podem gerenciar chamadas junto com e-mails, ferramentas de CRM e outros softwares empresariais, enquanto recursos como regras de roteamento de chamadas e horários comerciais ajudam a garantir que os clientes sempre alcancem a pessoa certa no momento certo. Análises e relatórios de chamadas fornecem insights sobre volume de chamadas, desempenho e comportamento do cliente. Apoiado por um suporte ao cliente responsivo, baseado nos EUA, o Talkroute é conhecido por um onboarding prático e assistência humana real quando necessário. Seja uma empresa atualizando de um número de telefone pessoal ou substituindo um sistema PBX legado, o Talkroute oferece um sistema telefônico virtual moderno que é confiável, fácil de usar e projetado especificamente para as necessidades de pequenas empresas.

**Average Rating:** 4.6/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate Talkroute?

- **the product tem sido um bom parceiro comercial?:** 8.8/10 (Category avg: 8.8/10)
- **Telefonemas:** 8.8/10 (Category avg: 9.1/10)
- **Número VoIP:** 8.9/10 (Category avg: 9.0/10)
- **Chamadas de mesa para mesa:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Talkroute?

- **Vendedor:** [Talkroute](https://www.g2.com/pt/sellers/talkroute)
- **Ano de Fundação:** 2013
- **Localização da Sede:** Chicago, IL
- **Twitter:** @Talkroute  
376 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b29e651bf4a41eecab139300cb5a2c4265e7deb8b48bdb68fb72a8c4042924a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19217712%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 funcionários no LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Tecnologia da Informação e Serviços, Imóveis
- **Company Size:** 100% Small, 7% Medium

#### What Do G2 Reviewers Say About Talkroute?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham o Talkroute **fácil de usar** , oferecendo uma experiência simplificada com recursos essenciais e sem desordem.
- Os usuários valorizam a **configuração fácil** do Talkroute, permitindo uma configuração rápida e comunicação remota sem interrupções.
- Os usuários elogiam a **configuração rápida** do Talkroute, permitindo um gerenciamento de chamadas perfeito e conveniência para agentes em todos os lugares.
- Os usuários elogiam o **atendimento ao cliente responsivo e conhecedor** da Talkroute, garantindo assistência rápida e eficaz.
- Os usuários valorizam os **recursos essenciais e diretos** do Talkroute, apreciando a ausência de extras desnecessários.

##### Cons

- Os usuários acham as **opções limitadas** para personalização, especialmente em fluxos de chamadas e relatórios, frustrantes.
- Os usuários enfrentam **problemas de desempenho** com o Talkroute, incluindo tempos de carregamento lentos e notificações atrasadas em vários dispositivos.
- Os usuários acham o **relatório inadequado** , desejando opções mais detalhadas para melhorar a experiência de rastreamento de chamadas.
- Os usuários acham o **relatório inadequado** , desejando mais detalhes para melhorar sua experiência geral com o Talkroute.
- Os usuários desejam mais **opções de integração** com ferramentas de CRM como o HubSpot para melhorar a funcionalidade do Talkroute.

#### What Are Recent G2 Reviews of Talkroute?

**["Talkroute torna as chamadas comerciais simples e confiáveis"](https://www.g2.com/pt/survey_responses/talkroute-review-12229071)**

**Rating:** 5.0/5.0 stars

_— Plassot H._

[Read full review](https://www.g2.com/pt/survey_responses/talkroute-review-12229071)

**["A transcrição eficiente de correio de voz me economiza tempo todos os dias"](https://www.g2.com/pt/survey_responses/talkroute-review-11803616)**

**Rating:** 5.0/5.0 stars

_— Stephanie S._

[Read full review](https://www.g2.com/pt/survey_responses/talkroute-review-11803616)

#### What Are G2 Users Discussing About Talkroute?

- [Quem é o proprietário da Talkroute?](https://www.g2.com/pt/discussions/who-owns-talkroute) - 1 comment
- [Is Talkroute Hipaa compliant?](https://www.g2.com/pt/discussions/is-talkroute-hipaa-compliant) - 1 upvote
- [What is Talkroute com?](https://www.g2.com/pt/discussions/what-is-talkroute-com)
- [How do I use Talkroute?](https://www.g2.com/pt/discussions/how-do-i-use-talkroute)

### [CallTower](https://www.g2.com/es/products/calltower/reviews)

Desde 2002, CallTower ha estado a la vanguardia de la transformación de la comunicación global, emergiendo como líder en soluciones de comunicación en la nube de clase empresarial, colaboración y CX. Empoderamos a las empresas con tecnologías de vanguardia como Microsoft® Teams Operator Connect, Webex de Cisco®, Zoom Phone y soluciones de centro de contacto impulsadas por IA, incluyendo Webex Contact Center, Five9 y Genesys. Nuestra experiencia en soluciones de centro de contacto mejora las capacidades de CCaaS y CX, ofreciendo optimización personalizada, IA conversacional y análisis avanzados para elevar las experiencias del cliente y acelerar la transformación digital. Impulsados por la innovación y un compromiso con la excelencia, CallTower continúa redefiniendo cómo las empresas se conectan, colaboran y prosperan a escala global.

**Average Rating:** 4.3/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate CallTower?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.0/10 (Category avg: 8.8/10)
- **Llamadas:** 9.0/10 (Category avg: 9.1/10)
- **Número VOiP:** 8.8/10 (Category avg: 9.0/10)
- **Llamadas de escritorio a escritorio:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CallTower?

- **Vendedor:** [CallTower](https://www.g2.com/es/sellers/calltower)
- **Sitio web de la empresa:** calltower.com
- **Año de fundación:** 2002
- **Ubicación de la sede:** South Jordan, Utah, United States
- **Twitter:** @calltower  
8,987 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa9f46b38c421cdb86d6e6d8650fc5c02c6040fd029b80b151e8bf6812e5ab48&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcalltower%2F&secure%5Burl_type%5D=linkedin_company_website)  
249 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de TI, Director de TI
- **Top Industries:** Tecnología de la información y servicios, Manufactura
- **Company Size:** 61% Medium, 24% Small

#### What Do G2 Reviewers Say About CallTower?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios destacan el **sobresaliente soporte al cliente** de CallTower, asegurando una experiencia de incorporación y resolución de problemas sin contratiempos.
- Los usuarios encuentran el **eficiente servicio al cliente** de CallTower invaluable, apreciando su profesionalismo y apoyo para las ofertas de Microsoft.
- Los usuarios valoran los **servicios confiables de VoIP y UCaaS** de CallTower, asegurando una comunicación fluida para las operaciones comerciales.
- Los usuarios elogian la **facilidad de uso** de CallTower, facilitando un autoservicio eficiente y una comunicación fluida para los equipos.
- Los usuarios aprecian el **excelente servicio al cliente** de CallTower, destacando respuestas rápidas y soporte útil de personas reales.

##### Cons

- Los usuarios experimentan **un servicio al cliente lento e inadecuado** , enfrentando retrasos en el soporte y problemas sin resolver.
- Los usuarios informan de **problemas de facturación** con CallTower, citando confusión y retrasos en la recepción de facturas precisas.
- Los usuarios expresan frustración con **el mal servicio al cliente** , ya que la asistencia a menudo no es útil y los problemas permanecen sin resolver.
- Los usuarios encuentran que la **falta de intuición** en el portal de administración de CallTower dificulta la gestión fácil de los DIDs y tareas.
- Los usuarios experimentan **largos tiempos de espera** para el soporte y el hardware, lo que afecta la satisfacción general con los servicios de CallTower.

#### What Are Recent G2 Reviews of CallTower?

**["Tienda única para una integración de telecomunicaciones sin problemas"](https://www.g2.com/es/survey_responses/calltower-review-12686530)**

**Rating:** 4.5/5.0 stars

_— Antonio F._

[Read full review](https://www.g2.com/es/survey_responses/calltower-review-12686530)

**["Transición sin problemas, soporte robusto"](https://www.g2.com/es/survey_responses/calltower-review-6696569)**

**Rating:** 4.0/5.0 stars

_— Usuario verificado en Gestión de organizaciones sin fines de lucro_

[Read full review](https://www.g2.com/es/survey_responses/calltower-review-6696569)

#### What Are G2 Users Discussing About CallTower?

- [¿Para qué se utiliza CallTower?](https://www.g2.com/es/discussions/what-is-calltower-used-for) - 1 comment

### [Ultatel](https://www.g2.com/products/ultatel/reviews)

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most. With integrated calling, collaboration, Microsoft Teams connectivity, CRM integrations, and 24/7 live support, Ultatel delivers a modern communications experience built for growing businesses.

**Average Rating:** 4.7/5.0

**Total Reviews:** 53

#### How Do G2 Users Rate Ultatel?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.6/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ultatel?

- **Seller:** [Ultatel](https://www.g2.com/sellers/ultatel)
- **Company Website:** www.ultatel.com
- **Year Founded:** 2016
- **HQ Location:** Herndon, Virginia
- **Twitter:** @ultatel  
138 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c3d9705d56c3b68079cbb6467b51b6975f41894660eb03e6e67720079b3ac66&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fultatel%2F&secure%5Burl_type%5D=linkedin_company_website)  
345 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 75% Small, 23% Medium

#### What Do G2 Reviewers Say About Ultatel?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive and knowledgeable customer support** of Ultatel, ensuring prompt and effective issue resolution.
- Users commend Ultatel for its **responsive and knowledgeable customer service** , ensuring prompt assistance and effective issue resolution.
- Users highlight the **reliability** of Ultatel, appreciating its stable performance and seamless communication management across departments.
- Users love the **ease of use** of Ultatel, enjoying its intuitive management and seamless communication organization.
- Users value the **responsive support** of Ultatel, highlighting prompt resolutions and clear communication when needed.

##### Cons

- Users find the **admin control cumbersome** , facing slow responses and desiring more self-service options on the portal.
- Users face a challenging **learning curve** with Ultatel, particularly during complex setup and configuration processes.
- Users experience **glitches** with Ultatel, facing slow performance and frustrating issues during device switching and task management.
- Users face **access issues** with Ultatel, struggling with connectivity and integration that hinder multitasking and productivity.
- Users wish they could handle certain tasks themselves instead of relying on **limited self-service options** for account management.

#### What Are Recent G2 Reviews of Ultatel?

**["Ultatel: Cost-Effective and Effortlessly Streamlines Communication"](https://www.g2.com/survey_responses/ultatel-review-12606312)**

**Rating:** 5.0/5.0 stars

_— Rita S._

[Read full review](https://www.g2.com/survey_responses/ultatel-review-12606312)

**["Reliable VoIP Platform with Strong Partner Support and Solid Feature Set"](https://www.g2.com/survey_responses/ultatel-review-12346607)**

**Rating:** 5.0/5.0 stars

_— Patrick A._

[Read full review](https://www.g2.com/survey_responses/ultatel-review-12346607)

### [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews)

With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. Offering the simplicity of one command center, the Bandwidth platform enables a fully customized employee and customer communications stack with: - Dynamic communication APIs - The most direct-to-carrier integrations in the world - An owned and operated network that reaches 65+ countries - Automation to manage it all and get call quality and message deliverability insights via the Bandwidth app You scale with reliability, compliance expertise, and award-winning support.

**Average Rating:** 4.4/5.0

**Total Reviews:** 456

#### How Do G2 Users Rate Bandwidth?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Bandwidth?

- **Seller:** [Bandwidth](https://www.g2.com/sellers/bandwidth)
- **Company Website:** www.bandwidth.com
- **Year Founded:** 1999
- **HQ Location:** Raleigh, NC
- **Twitter:** @bandwidth  
10,453 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=545a132e73fe39d2d484571fd6bee98e0b5b6f26d248e686cb58bef72bc7e73a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19149%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,246 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 44% Small, 36% Medium

#### What Do G2 Reviewers Say About Bandwidth?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Bandwidth's platform to have **ease of use** , making porting and number management straightforward and efficient.
- Users commend the **excellent customer support** and efficient resolution of issues, enhancing overall service experience.
- Users value the **responsive customer service** of Bandwidth, making problem resolution simple and efficient.
- Users appreciate the **reliable service** of Bandwidth, benefiting from excellent support and efficient data management tools.
- Users appreciate the **navigation ease** of Bandwidth's portal, simplifying porting and number management significantly.

##### Cons

- Users find the **complex setup for beginners** of Bandwidth challenging, affecting their initial experience and usability.
- Users express frustration with **customer service variability** , highlighting unhelpful support and challenges in setup processes.
- Users experience **messaging issues** with Bandwidth, including complex setup and limited customer support, affecting their overall experience.
- Users are frustrated with **time constraints** affecting password updates and support access, complicating their overall experience.
- Users experience **delays** in support response times, making problem resolution frustrating and less convenient.

#### What Are Recent G2 Reviews of Bandwidth?

**["Great Account Manager and RCS Team Support"](https://www.g2.com/survey_responses/bandwidth-review-12305144)**

**Rating:** 4.5/5.0 stars

_— Jesse D._

[Read full review](https://www.g2.com/survey_responses/bandwidth-review-12305144)

**["Exceptional Voice Quality & Support, Streamlined Setup"](https://www.g2.com/survey_responses/bandwidth-review-6641960)**

**Rating:** 5.0/5.0 stars

_— Bob Z._

[Read full review](https://www.g2.com/survey_responses/bandwidth-review-6641960)

#### What Are G2 Users Discussing About Bandwidth?

- [How do you increase bandwidth?](https://www.g2.com/discussions/how-do-you-increase-bandwidth)
- [What is bandwidth phone carrier?](https://www.g2.com/discussions/what-is-bandwidth-phone-carrier)
- [How can I monitor bandwidth?](https://www.g2.com/discussions/how-can-i-monitor-bandwidth)
- [What's using my bandwidth?](https://www.g2.com/discussions/what-s-using-my-bandwidth)

### [Grandstream IP Video Phones](https://www.g2.com/products/grandstream-ip-video-phones/reviews)

Grandstream IP video phones offer an all-in-one communications hub and a multimedia platform solution for any user desktop.

**Average Rating:** 4.1/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Grandstream IP Video Phones?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Grandstream IP Video Phones?

- **Seller:** [Grandstream Networks](https://www.g2.com/sellers/grandstream-networks)
- **Year Founded:** 2002
- **HQ Location:** Boston, MA
- **Twitter:** @GrandstreamNet  
7,583 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a54e8d878061eb1f6b55a2e28e04f96f9f2602f7f62ca7f98f2f18938871cc0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F75033&secure%5Burl_type%5D=linkedin_company_website)  
218 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 46% Medium, 38% Small

#### What Are Recent G2 Reviews of Grandstream IP Video Phones?

**["Voicemail-to-Email Makes Messages Easy to Manage"](https://www.g2.com/survey_responses/grandstream-ip-video-phones-review-12626113)**

**Rating:** 5.0/5.0 stars

_— Latiffany L._

[Read full review](https://www.g2.com/survey_responses/grandstream-ip-video-phones-review-12626113)

**["Easy-to-Use UI, Modern Design, and Feature-Rich Voice Solutions"](https://www.g2.com/survey_responses/grandstream-ip-video-phones-review-12923029)**

**Rating:** 5.0/5.0 stars

_— DEEPAK M._

[Read full review](https://www.g2.com/survey_responses/grandstream-ip-video-phones-review-12923029)

#### What Are G2 Users Discussing About Grandstream IP Video Phones?

- [What is grandstream embedded?](https://www.g2.com/discussions/what-is-grandstream-embedded)
- [How do Grandstream phones work?](https://www.g2.com/discussions/how-do-grandstream-phones-work)
- [Is grandstream a VoIP?](https://www.g2.com/discussions/is-grandstream-a-voip)
- [What is Grandstream IP phone?](https://www.g2.com/discussions/what-is-grandstream-ip-phone)

### [Ooma Office](https://www.g2.com/products/ooma-office/reviews)

Ooma Office is an award-winning business communication solution designed to grow with your business. Whether you have 2 or 200 employees, Ooma delivers flexible, scalable voice and collaboration tools that are easy to manage. Ooma Office customers save an average of 50% per line compared to competing services. With unlimited line expansion, a simple do-it-yourself setup, and no contracts or long-term commitments, Ooma Office VoIP phone service makes it easy to scale at your own pace. Ooma offers 100+ powerful business phone features to support a seamless communications experience. Capabilities like AI Transcriptions, Virtual Receptionist, videoconferencing, and CRM integrations help teams collaborate more effectively and deliver exceptional customer experiences.

**Average Rating:** 4.5/5.0

**Total Reviews:** 130

#### How Do G2 Users Rate Ooma Office?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.4/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ooma Office?

- **Seller:** [Ooma, Inc.](https://www.g2.com/sellers/ooma-inc)
- **Company Website:** www.ooma.com
- **Year Founded:** 2004
- **HQ Location:** Sunnyvale, California
- **Twitter:** @Ooma  
8,935 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0398dbdde11303ca9601d1067bafb702ba0b2f81eaf78a3c3d28057a854ce286&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fooma%2F&secure%5Burl_type%5D=linkedin_company_website)  
653 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Insurance, Construction
- **Company Size:** 99% Small

#### What Do G2 Reviewers Say About Ooma Office?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive ease of use** of Ooma Office, enhancing their remote work experience and efficiency.
- Users rave about the **easy setup** of Ooma Office, enhancing remote work and user experience significantly.
- Users highlight the **versatile features** of Ooma Office, significantly enhancing efficiency and customer communication for their businesses.
- Users appreciate the **responsive customer service** of Ooma Office, enhancing support and improving business operations.
- Users appreciate the **intuitive design** of Ooma Office, making remote work and setup simple and efficient.

##### Cons

- Users experience frustrating **customer service issues** , finding it nearly impossible to reach support when needed.
- Users find the **high cost** of Ooma Office to be a drawback compared to no-frills alternatives.
- Users find the **pricing to be higher** than other more basic services, impacting affordability.

#### What Are Recent G2 Reviews of Ooma Office?

**["Clear Call Quality and Minimal Downtime- Look carefully for hidden costs beyond the quoted on ad"](https://www.g2.com/survey_responses/ooma-office-review-13086679)**

**Rating:** 4.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/ooma-office-review-13086679)

**["Great Call Quality, Easy Admin Portal, and Prompt Support"](https://www.g2.com/survey_responses/ooma-office-review-13060574)**

**Rating:** 5.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/ooma-office-review-13060574)

#### What Are G2 Users Discussing About Ooma Office?

- [How has Ooma Office improved your business communication, and what features do you rely on most?](https://www.g2.com/discussions/how-has-ooma-office-improved-your-business-communication-and-what-features-do-you-rely-on-most)
- [What is Ooma Office used for?](https://www.g2.com/discussions/what-is-ooma-office-used-for)
- [How much does Ooma office cost?](https://www.g2.com/discussions/how-much-does-ooma-office-cost)
- [Can you use a regular phone with Ooma?](https://www.g2.com/discussions/can-you-use-a-regular-phone-with-ooma)
- [What is included in OOMA basic service?](https://www.g2.com/discussions/what-is-included-in-ooma-basic-service)

### [JustCall](https://www.g2.com/pt/products/saas-labs-justcall/reviews)

JustCall é a única plataforma de comunicação empresarial com inteligência artificial que reúne chamadas, mensagens de texto, e-mail e WhatsApp em um só lugar. Ela ajuda as equipes que lidam com clientes a trabalharem de forma mais eficiente, responderem mais rapidamente e se conectarem melhor com potenciais clientes e clientes. Mais de 6.000 empresas em todo o mundo usam JustCall para: - Gerenciar todas as conversas com clientes a partir de uma única plataforma - Automatizar tarefas e fluxos de trabalho rotineiros - Obter insights de IA em tempo real para melhorar as conversas - Garantir cobertura 24/7 com Agentes de Voz de IA para chamadas recebidas (suporte para chamadas realizadas em breve) Principais características: - Chamadas: Números de telefone globais, chamadas recebidas/realizadas, roteamento inteligente, discadores automáticos/preditivos/de potência - Mensagens: SMS e MMS, fluxos de trabalho, bots, caixa de entrada compartilhada do WhatsApp, URA de múltiplos níveis, caixa de entrada de e-mail compartilhada - Ferramentas de IA: Assistência em tempo real para agentes, coaching de IA, análise de sentimento, pontuação de chamadas, monitoramento ao vivo, Copiloto de SMS, Agente de Voz de IA para chamadas recebidas - Integrações e colaboração: Mais de 100 integrações com CRM, espaço de trabalho colaborativo para equipes

**Average Rating:** 4.3/5.0

**Total Reviews:** 2,362

#### How Do G2 Users Rate JustCall?

- **the product tem sido um bom parceiro comercial?:** 8.6/10 (Category avg: 8.8/10)
- **Telefonemas:** 9.0/10 (Category avg: 9.1/10)
- **Número VoIP:** 8.8/10 (Category avg: 9.0/10)
- **Chamadas de mesa para mesa:** 7.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind JustCall?

- **Vendedor:** [Saas Labs](https://www.g2.com/pt/sellers/saas-labs)
- **Website da Empresa:** www.saaslabs.co
- **Ano de Fundação:** 2016
- **Localização da Sede:** Palo Alto, California
- **Twitter:** @saas\_labs  
319 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Executivo de Contas
- **Top Industries:** Software de Computador, Serviços Financeiros
- **Company Size:** 59% Small, 31% Medium

#### What Do G2 Reviewers Say About JustCall?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham a **facilidade de uso** do JustCall impressionante, destacando sua configuração simples e interface intuitiva para uma comunicação sem interrupções.
- Os usuários apreciam a **integração perfeita** de chamadas, SMS e CRM no JustCall, aumentando a eficiência e a organização.
- Os usuários valorizam como o JustCall traz **simplicidade para a comunicação empresarial** , simplificando tarefas e aumentando a eficiência sem esforço.
- Os usuários elogiam o **excelente suporte ao cliente** da JustCall, destacando sua capacidade de resposta e resolução eficaz de problemas.
- Os usuários adoram a **gestão eficiente de chamadas** do JustCall, desfrutando de integrações perfeitas e uma interface amigável.

##### Cons

- Os usuários frequentemente enfrentam **problemas de chamadas** com o JustCall, incluindo atraso e dificuldades em transferir chamadas e monitorar efetivamente.
- Os usuários acham a **funcionalidade de chamada complicada** , enfrentando problemas como múltiplos cliques e qualidade de chamada instável enquanto viajam.
- Os usuários enfrentam **problemas de conexão** com o JustCall, incluindo quedas na qualidade das chamadas e interrupções devido à internet instável.
- Os usuários encontram **recursos ausentes** como a falta de suporte a SMS e personalização limitada que prejudicam sua experiência com o JustCall.
- Os usuários experimentam **baixa qualidade de chamada** com o JustCall, frequentemente enfrentando quedas e interrupções devido a conexões de internet instáveis.

#### What Are Recent G2 Reviews of JustCall?

**["Integração com HubSpot Melhora o Gerenciamento de Chamadas"](https://www.g2.com/pt/survey_responses/justcall-review-13141009)**

**Rating:** 4.0/5.0 stars

_— Paul W._

[Read full review](https://www.g2.com/pt/survey_responses/justcall-review-13141009)

**["Plataforma de Chamadas Fácil de Usar com Desempenho Confiável e Insights Úteis de IA"](https://www.g2.com/pt/survey_responses/justcall-review-12953018)**

**Rating:** 5.0/5.0 stars

_— Richard L._

[Read full review](https://www.g2.com/pt/survey_responses/justcall-review-12953018)

### [Calilio](https://www.g2.com/products/calilio/reviews)

Calilio is a cloud-based business phone system and call center software built for sales, support, and remote teams. It helps businesses move away from traditional desk phones and on-site PBX hardware by letting users make and receive calls over the internet — with VoIP technology — from a desktop, mobile, tablet, or web browser. With Calilio, businesses can buy or port virtual phone numbers (local, mobile, and toll-free numbers) from 100+ countries, and manage customer conversations from one shared workspace. Teams can handle calls, SMS, MMS, voicemail, notes, tags, recordings, and call history without switching between disconnected tools. Calilio supports inbound call management with features such as IVR, call forwarding, business hours, voicemail, call transfer, number sharing, and call routing. These tools help businesses reduce missed calls, guide callers to the right team, and keep customer communication organized. For outbound sales and outreach, Calilio offers power dialer, contact import, campaign setup, custom caller ID, click-to-call, call disposition, notes, tags, recordings, and analytics. Sales teams can call more contacts, track outcomes, and prepare better follow-ups with clear conversation history. Managers and supervisors can use live call monitoring, call whispering, call barge-in, call recording, and analytics to review team performance and support agents during important conversations. Calilio’s AI-powered call reports help teams review calls faster with call transcription, summary, sentiment analysis, reason for call, and call conclusion.

**Average Rating:** 4.7/5.0

**Total Reviews:** 94

#### How Do G2 Users Rate Calilio?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 6.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Calilio?

- **Seller:** [Calilio](https://www.g2.com/sellers/calilio)
- **Year Founded:** 2023
- **HQ Location:** FAR EAST FINANCE BUILDING SINGAPORE (048545) 
- **Twitter:** @caliliovoip  
132 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe810d249e3c74ccfe9f3b93b5ebcf3cc11b44e7b448cf00892c4a1e871374c3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcalilio&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Content Writer
- **Top Industries:** Writing and Editing, Computer Software
- **Company Size:** 90% Small, 11% Medium

#### What Do G2 Reviewers Say About Calilio?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Calilio's **ease of use** impressive, enabling seamless integration and daily effectiveness without technical skills.
- Users value the **affordable pricing and free local number** offered by Calilio, enhancing their VoIP experience.
- Users commend the **excellent customer service** of Calilio, appreciating the prompt and helpful support provided.
- Users value the **budget-friendly pricing** of Calilio, appreciating its economical plans and free local number options.
- Users rave about the **responsive 24/7 customer support** of Calilio, enhancing their overall experience and satisfaction.

##### Cons

- Users express dissatisfaction with Calilio's **lack of video conferencing features** , hindering its effectiveness for team communication.
- Users face **number issues** with Calilio, as it lacks virtual numbers for all countries, limiting OTP services.
- Users feel Calilio has a **high cost** that doesn't match the service quality and support provided.
- Users express concern over **limited features** in Calilio, lacking essential tools like CRM integrations and analytics.
- Users report **connection issues** during low bandwidth, affecting call quality and interaction during poor internet conditions.

#### What Are Recent G2 Reviews of Calilio?

**["Calilio solved our business communication problem so far"](https://www.g2.com/survey_responses/calilio-review-12957074)**

**Rating:** 4.5/5.0 stars

_— Claire G._

[Read full review](https://www.g2.com/survey_responses/calilio-review-12957074)

**["Calilio Boosted Our Business Communication and Productivity"](https://www.g2.com/survey_responses/calilio-review-13110151)**

**Rating:** 4.5/5.0 stars

_— Lucy B._

[Read full review](https://www.g2.com/survey_responses/calilio-review-13110151)

### [Freshcaller](https://www.g2.com/products/freshcaller/reviews)

Freshdesk Contact Center (Formerly Freshcaller) is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshdesk Contact Center lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshdesk Contact Center integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity. WithFreshdesk Contact Center (Formerly Freshcaller) , agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center. As business needs change, admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshdesk Contact Center (Formerly Freshcaller) offers five pricing plans that are tailored to meet different calling needs. Freshdesk Contact Center (Formerly Freshcaller) by Freshworks is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.

**Average Rating:** 4.1/5.0

**Total Reviews:** 127

#### How Do G2 Users Rate Freshcaller?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Freshcaller?

- **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks)
- **Year Founded:** 2010
- **HQ Location:** San Mateo, CA
- **Twitter:** @FreshworksInc  
19,020 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f531480627d021846a1bab97814f28776888079b40b7e07b52045e7d1e35c99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffreshworks-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,505 employees on LinkedIn®
- **Ownership:** NASDAQ: FRSH

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 69% Small, 25% Medium

#### What Do G2 Reviewers Say About Freshcaller?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **simple and clean UI** of Freshcaller, making it exceptionally easy to use.
- Users value the **automation features** of Freshcaller, enhancing efficiency and ensuring timely customer responses.
- Users value the **call recording feature** of Freshcaller for its simplicity and effectiveness in enhancing communication.
- Users appreciate the **simple and clean UI** of Freshcaller, making communication easy and intuitive.
- Users find the **dial pad and recording features** of Freshcaller valuable and easy to use, enhancing their experience.

##### Cons

- Users find the **lack of features** in Freshcaller limiting, desiring more options and flexibility in functionality.
- Users feel the **lack of detailed contact information** hampers effective communication and follow-up management.
- Users are frustrated by the **lack of detail in contact management** , missing important elements like recent call notes.
- Users feel the lack of **detailed contact information** limits their ability to manage calls effectively.
- Users report **poor customer support** with slow response times, affecting resolution of urgent issues significantly.

#### What Are Recent G2 Reviews of Freshcaller?

**["Simple UI with Efficient Call Management"](https://www.g2.com/survey_responses/freshcaller-review-12099955)**

**Rating:** 5.0/5.0 stars

_— Mohd Saif S._

[Read full review](https://www.g2.com/survey_responses/freshcaller-review-12099955)

**["Freashworks has been extremely instrumental in increasing agent level productivity."](https://www.g2.com/survey_responses/freshcaller-review-11346046)**

**Rating:** 5.0/5.0 stars

_— Abhishek M._

[Read full review](https://www.g2.com/survey_responses/freshcaller-review-11346046)

#### What Are G2 Users Discussing About Freshcaller?

- [What is Freshdesk Contact Center used for?](https://www.g2.com/discussions/what-is-freshdesk-contact-center-used-for)

### [Streams.AI](https://www.g2.com/products/streams-ai/reviews)

Streams.AI by PanTerra Networks is a unified, AI-powered cloud-based communications platform designed to help businesses streamline communication and engagement efforts. The solution integrates voice, video, messaging, file sharing, and contact center functionalities into a single, user-friendly interface. Streams.AI allows teams of all sizes to connect and collaborate seamlessly, eliminating the need to juggle multiple applications. Streams.AI encompasses businesses across various sectors, particularly those in industries that prioritize security and uptime, such as healthcare, finance, and legal. These organizations often require robust communication solutions that can adapt to their evolving needs. Streams.AI is designed to support these requirements, offering features that enhance productivity and facilitate effective collaboration from any device. Streams.AI offers advanced contact center features, such as auto-attendant routing and call analytics, which help organizations manage customer interactions more effectively. Administrative controls are built into the system, allowing IT teams to customize settings and monitor usage, ensuring that the platform aligns with organizational policies and compliance requirements. One of the standout aspects of Streams.AI is its commitment to security and reliability. With built-in compliance measures and 24/7 support, PanTerra Networks provides a managed communications experience that businesses can trust. This level of support is particularly crucial for industries that handle sensitive information, as it ensures that communications remain secure and uninterrupted. Stream.AI's scalability means that it can grow alongside any business, accommodating increasing demands without compromising performance. Security and reliability are standout aspects of Streams.AI, as the platform incorporates built-in compliance measures and offers 24/7 support. PanTerra Networks provides a managed communications experience that businesses can trust. This commitment to security ensures that communications remain secure and uninterrupted, fostering confidence and engagement among users. By integrating multiple functionalities into a single customer engaging platform, Streams.AI simplifies workflows and fosters a more connected and efficient work environment.

**Average Rating:** 4.3/5.0

**Total Reviews:** 37

#### How Do G2 Users Rate Streams.AI?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Streams.AI?

- **Seller:** [PanTerra Networks](https://www.g2.com/sellers/panterra-networks)
- **Company Website:** www.panterranetworks.com
- **Year Founded:** 2001
- **HQ Location:** San Jose, California
- **Twitter:** @panterranetwork  
467 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=13ff64e9f24892bc030b1d3391ebe8174c03d18f28102c1bd306ae2402f4e9ca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F27096%2F&secure%5Burl_type%5D=linkedin_company_website)  
133 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 51% Small, 31% Medium

#### What Do G2 Reviewers Say About Streams.AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **exceptional reliability** of Streams.AI, making it a trusted choice for communication needs.
- Users appreciate the **seamless cloud storage experience** of Streams.AI, enhancing patient care and communication efficiency.
- Users find Streams.AI to be **exceptionally easy to use** , enhancing their workflow and maintaining high care standards.
- Users praise the **high quality** of Streams.AI, benefiting from exceptional service and reliability in healthcare delivery.
- Users commend the **business tools** of Streams.AI for enhancing patient care and enabling flexible service delivery.

##### Cons

- Users face a **difficult interface** that complicates navigation and can lead to frustration when making changes.
- Users find the **admin portal inconvenient** , often forgetting processes and facing issues with message and extension management.
- Users find the **admin portal cumbersome** , often forgetting processes due to its lack of intuitiveness.
- Users find the **admin control issues** frustrating, especially when needing to recall the process for changes.
- Users find the admin portal **complex and unintuitive** , leading to frustrations when managing extensions and making changes.

#### What Are Recent G2 Reviews of Streams.AI?

**["Easy to Use, Competitive Pricing, and Amazing Support"](https://www.g2.com/survey_responses/streams-ai-review-12774016)**

**Rating:** 5.0/5.0 stars

_— Verified User in Legal Services_

[Read full review](https://www.g2.com/survey_responses/streams-ai-review-12774016)

**["Outstanding Customer Service and Excellent Value"](https://www.g2.com/survey_responses/streams-ai-review-12529303)**

**Rating:** 5.0/5.0 stars

_— jen r._

[Read full review](https://www.g2.com/survey_responses/streams-ai-review-12529303)

#### What Are G2 Users Discussing About Streams.AI?

- [What software do streamers use to stream?](https://www.g2.com/discussions/what-software-do-streamers-use-to-stream)
- [What is the function of broadcast software?](https://www.g2.com/discussions/streams-what-is-the-function-of-broadcast-software)
- [What are Streams software?](https://www.g2.com/discussions/what-are-streams-software) - 1 comment
- [What are features of streaming?](https://www.g2.com/discussions/what-are-features-of-streaming)

### [SalesCaptain](https://www.g2.com/products/salescaptain-inc-salescaptain/reviews)

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

**Average Rating:** 4.3/5.0

**Total Reviews:** 236

#### How Do G2 Users Rate SalesCaptain?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SalesCaptain?

- **Seller:** [SalesCaptain](https://www.g2.com/sellers/salescaptain-0ad71d1f-2581-417b-b396-fc2e2582d6e6)
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **Twitter:** @SalesCaptainInc  
157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5bf3e8f34d26d945a18a2e220f628264bfbc16700ef77e9ab831262c26e12b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalescaptainhq&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Operations Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 69% Small, 29% Medium

#### What Do G2 Reviewers Say About SalesCaptain?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation features** of SalesCaptain, enhancing workflow and maintaining customer engagement effortlessly.
- Users value the **clear and consistent communication** from SalesCaptain, enhancing client experience and organization significantly.
- Users appreciate the **ease of use** of SalesCaptain, streamlining client communication and enhancing organization and efficiency.
- Users appreciate SalesCaptain for its **immediate response capability** , ensuring no leads go cold during busy times.
- Users appreciate the **clear and consistent communication** from SalesCaptain, enhancing client experience and building trust.

##### Cons

- Users note a **steep learning curve** for initial setup, making customization and advanced features challenging at first.
- Users find the **time-consuming onboarding** process frustrating, particularly for larger teams and new users of SalesCaptain.
- Users desire **more sophisticated reporting** in SalesCaptain to better analyze key performance metrics and gain insights.
- Users express frustration over **limited customization** , wishing for more flexibility in dashboards and reporting options.
- Users note a **steep learning curve** for initial setup and advanced configuration, requiring time to adjust to features.

#### What Are Recent G2 Reviews of SalesCaptain?

**["AI That Simplifies the Sales Process"](https://www.g2.com/survey_responses/salescaptain-review-13199326)**

**Rating:** 4.5/5.0 stars

_— Kendrick P._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13199326)

**["Fantastic all in one communication tool"](https://www.g2.com/survey_responses/salescaptain-review-13182010)**

**Rating:** 4.5/5.0 stars

_— Ashlyn W._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13182010)

### [Broadvoice](https://www.g2.com/products/broadvoice-broadvoice/reviews)

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America. 

**Average Rating:** 4.5/5.0

**Total Reviews:** 63

#### How Do G2 Users Rate Broadvoice?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.5/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Broadvoice?

- **Seller:** [Broadvoice](https://www.g2.com/sellers/broadvoice)
- **Year Founded:** 2005
- **HQ Location:** Northridge, US
- **Twitter:** @broadvoice  
562 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b114ad2c55aedf4a2e4c7e435927830fc9c856079d4c2b5a6d024edc791ab570&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F57907&secure%5Burl_type%5D=linkedin_company_website)  
253 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 59% Small, 27% Medium

#### What Do G2 Reviewers Say About Broadvoice?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Broadvoice **extremely user-friendly** , enjoying its easy app and straightforward interface for seamless communication.
- Users value Broadvoice for its **excellent US-based customer support** , ensuring assistance is readily available when needed.
- Users appreciate the **reliability** of Broadvoice, noting its seamless operation and excellent customer support.
- Users appreciate the **flexibility and convenience** of Broadvoice VoIP services, enhancing communication while working hybrid.
- Users appreciate the **global accessibility** of Broadvoice, enabling seamless communication and collaboration from anywhere.

##### Cons

- Users find the **lack of intuitiveness** in Broadvoice, especially with the mobile app and call flow creation, frustrating.
- Users experience **call connectivity issues** occasionally, with calls cutting off or stalling unexpectedly during conversations.
- Users often face **call quality issues** with Broadvoice, including dropped calls and difficulty in understanding conversations.
- Users find the **call tree setup and customer portal complicated** , impacting their overall experience with Broadvoice.
- Users note the **dependency on internet connectivity** for Broadvoice, which can impact call quality and service reliability.

#### What Are Recent G2 Reviews of Broadvoice?

**["Great Customer Service and Fluent Call Handling"](https://www.g2.com/survey_responses/broadvoice-review-10991686)**

**Rating:** 5.0/5.0 stars

_— Mathew B._

[Read full review](https://www.g2.com/survey_responses/broadvoice-review-10991686)

**["Broadvoice Enhances Mobility with Reliable VoIP"](https://www.g2.com/survey_responses/broadvoice-review-6643620)**

**Rating:** 4.5/5.0 stars

_— Carlton W._

[Read full review](https://www.g2.com/survey_responses/broadvoice-review-6643620)

#### What Are G2 Users Discussing About Broadvoice?

- [What is BroadVoice Cloud PBX used for?](https://www.g2.com/discussions/what-is-broadvoice-cloud-pbx-used-for)

### [Fusion Connect: Modern Connectivity and Communications Solutions](https://www.g2.com/es/products/fusion-connect-modern-connectivity-and-communications-solutions/reviews)

Fusion Connect, un proveedor líder en la industria de comunicaciones en la nube, elimina la complejidad para que los clientes puedan centrarse en gestionar su negocio. Utilizamos nuestra experiencia técnica y conocimiento de la industria para construir soluciones de comunicación y colaboración adecuadas para nuestros clientes, ya sea conectividad gestionada y acceso a la red, UCaaS, CCaaS, SD-WAN, seguridad gestionada o Microsoft Teams. Fusion Connect, una empresa de Morgan Stanley, adopta un enfoque único centrado en el cliente para construir, implementar y apoyar soluciones personalizadas con un rendimiento de tiempo de actividad respaldado por una garantía de servicio líder en la industria.

**Average Rating:** 4.4/5.0

**Total Reviews:** 63

#### How Do G2 Users Rate Fusion Connect: Modern Connectivity and Communications Solutions?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.5/10 (Category avg: 8.8/10)
- **Llamadas:** 8.6/10 (Category avg: 9.1/10)
- **Número VOiP:** 8.3/10 (Category avg: 9.0/10)
- **Llamadas de escritorio a escritorio:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Fusion Connect: Modern Connectivity and Communications Solutions?

- **Vendedor:** [Fusion Connect](https://www.g2.com/es/sellers/fusion-connect)
- **Sitio web de la empresa:** www.fusionconnect.com
- **Año de fundación:** 2003
- **Ubicación de la sede:** Atlanta, Georgia, United States
- **Twitter:** @FusionConnectSM  
1,114 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=52bde9c888a0ee5543d8439dc42b2fb85a060e6ad82d4d19bf56cd5ba27287a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F63248%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,618 empleados en LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Gestión de organizaciones sin fines de lucro, Restaurantes
- **Company Size:** 37% Small, 33% Medium

#### What Do G2 Reviewers Say About Fusion Connect: Modern Connectivity and Communications Solutions?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios valoran la **comunicación rápida y el soporte receptivo** de Fusion Connect, mejorando la eficiencia en sus operaciones.
- Los usuarios valoran el **soporte técnico receptivo** de Fusion Connect, apreciando su urgencia y profesionalismo en situaciones críticas.
- Los usuarios aprecian la **facilidad de uso** de Fusion Connect, simplificando la gestión con una sola factura y un excelente soporte.
- Los usuarios elogian la **conectividad confiable** de Fusion Connect, destacando transiciones sin problemas y un excelente soporte del equipo interno.
- Los usuarios valoran mucho el **excelente servicio al cliente** de Fusion Connect, destacando tiempos de respuesta rápidos y soporte útil.

##### Cons

- Los usuarios han experimentado **problemas de facturación** con Fusion Connect, aunque se han realizado mejoras y los desafíos están disminuyendo.
- Los usuarios a menudo enfrentan **un mal servicio al cliente** , experimentando respuestas retrasadas e información desconectada de diferentes equipos.
- Los usuarios experimentan **procesos complejos** con el portal del cliente y la facturación, lo que afecta la facilidad de uso y la eficiencia.
- Los usuarios informan experimentar **problemas de conexión** debido a la dependencia de transportistas de terceros, lo que lleva a retrasos y frustración.
- Los usuarios encuentran que el **servicio al cliente de Fusion Connect es deficiente** , con respuestas desconectadas y una resolución de problemas retrasada que afecta su experiencia general.

#### What Are Recent G2 Reviews of Fusion Connect: Modern Connectivity and Communications Solutions?

**["Transición fácil con ahorros significativos de costos"](https://www.g2.com/es/survey_responses/fusion-connect-modern-connectivity-and-communications-solutions-review-11873272)**

**Rating:** 5.0/5.0 stars

_— Kevin R._

[Read full review](https://www.g2.com/es/survey_responses/fusion-connect-modern-connectivity-and-communications-solutions-review-11873272)

**["Fusion Connect siempre entrega"](https://www.g2.com/es/survey_responses/fusion-connect-modern-connectivity-and-communications-solutions-review-11629005)**

**Rating:** 4.5/5.0 stars

_— Nicholas K._

[Read full review](https://www.g2.com/es/survey_responses/fusion-connect-modern-connectivity-and-communications-solutions-review-11629005)

### [PBXware](https://www.g2.com/products/pbxware/reviews)

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

**Average Rating:** 4.5/5.0

**Total Reviews:** 25

#### How Do G2 Users Rate PBXware?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.5/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind PBXware?

- **Seller:** [Bicom Systems](https://www.g2.com/sellers/bicom-systems)
- **Year Founded:** 2003
- **HQ Location:** London, Greenford
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=66c7f6f8f423ea697c0681f6ac54d0f0c6ed46f967eed274e487397badefb761&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbicom-systems&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 54% Small, 35% Medium

#### What Do G2 Reviewers Say About PBXware?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise PBXware for its **ease of use** , facilitating quick deployment and training with minimal issues.
- Users commend the **reliability** of PBXware, enjoying its stability and swift support during emergencies.
- Users appreciate the **flexibility** of PBXware, allowing for easy setup and scalability across various customer needs.
- Users value the **helpful support team** at PBXware, ensuring swift solutions and enhancing overall user experience.
- Users find PBXware to be **cost effective** , offering scalability and efficiency for businesses of all sizes.

##### Cons

- Users find PBXware's **complex processes** challenging, citing a steep learning curve and cumbersome backend management.
- Users express frustration with the **lack of intuitiveness** in PBXware, hindering navigation and overall user experience.
- Users desire a **more robust API and improved CRM integrations** for better contact management capabilities in PBXware.
- Users find the **difficult settings management** challenging, leading to confusion and inefficiency in navigating the PBXware system.
- Users find that **navigation difficulty** in PBXware hampers usability and requires improvements in the user interface.

#### What Are Recent G2 Reviews of PBXware?

**["Comprehensive Telecom Solution, Needs UI Tweaks"](https://www.g2.com/survey_responses/pbxware-review-11988558)**

**Rating:** 4.5/5.0 stars

_— Pinki P._

[Read full review](https://www.g2.com/survey_responses/pbxware-review-11988558)

**["Top-notch multitenant management and CRM integrations"](https://www.g2.com/survey_responses/pbxware-review-11991339)**

**Rating:** 5.0/5.0 stars

_— Niccolò M._

[Read full review](https://www.g2.com/survey_responses/pbxware-review-11991339)

### [VirtualPBX](https://www.g2.com/pt/products/virtualpbx/reviews)

Nós construímos o primeiro sistema de telefonia em nuvem em 1997. Hoje, ainda mantemos a simplicidade para pequenas empresas: chamadas rápidas e confiáveis, sem contratos e sem taxas ocultas. Obtenha todos os recursos em um único plano mais inteligente. Mantenha-se conectado à sua equipe e clientes de qualquer lugar. Precisa de uma ajuda extra? Ferramentas de IA inteligentes atendem chamadas e lidam com tarefas rotineiras para que você possa fazer mais com menos. E nosso suporte real, baseado nos EUA, está sempre aqui para ajudar.

**Average Rating:** 4.2/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate VirtualPBX?

- **the product tem sido um bom parceiro comercial?:** 7.9/10 (Category avg: 8.8/10)
- **Telefonemas:** 8.7/10 (Category avg: 9.1/10)
- **Número VoIP:** 9.6/10 (Category avg: 9.0/10)
- **Chamadas de mesa para mesa:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind VirtualPBX?

- **Vendedor:** [VirtualPBX](https://www.g2.com/pt/sellers/virtualpbx)
- **Ano de Fundação:** 1997
- **Localização da Sede:** San Jose, CA
- **Twitter:** @VirtualPBX  
5,359 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f4f282255ce764ceb0deaca9bcdd7a69ea5bc116d39c8e949fa9b18d7bec9ef1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F108679%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 funcionários no LinkedIn®

#### Who Uses This Product?

- **Company Size:** 97% Small, 3% Medium

#### What Do G2 Reviewers Say About VirtualPBX?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários elogiam o **excelente suporte ao cliente** da VirtualPBX, destacando seu profissionalismo e serviço atencioso.
- Os usuários destacam o **atendimento ao cliente excepcional** da VirtualPBX, elogiando o profissionalismo e o suporte fornecido pela equipe.
- Os usuários elogiam o **atendimento ao cliente prestativo** da VirtualPBX, destacando o profissionalismo e o suporte completo durante toda a sua experiência.
- Os usuários elogiam o **excelente atendimento ao cliente** da VirtualPBX, apreciando a assistência e o suporte completos fornecidos.
- Os usuários destacam a **eficiência** do VirtualPBX, apreciando o serviço rápido e os processos de integração suaves.

#### What Are Recent G2 Reviews of VirtualPBX?

**["Comunicação Confiável com Suporte Estelar"](https://www.g2.com/pt/survey_responses/virtualpbx-review-12686476)**

**Rating:** 5.0/5.0 stars

_— Misael S._

[Read full review](https://www.g2.com/pt/survey_responses/virtualpbx-review-12686476)

**["VirtualPBX: Essencial para Solopreneurs, Gestão de Chamadas Fácil"](https://www.g2.com/pt/survey_responses/virtualpbx-review-12980109)**

**Rating:** 5.0/5.0 stars

_— Vernon D._

[Read full review](https://www.g2.com/pt/survey_responses/virtualpbx-review-12980109)

#### What Are G2 Users Discussing About VirtualPBX?

- [Which platforms can be used to host CompletePBX 5?](https://www.g2.com/pt/discussions/which-platforms-can-be-used-to-host-completepbx-5)
- [What are softphone apps?](https://www.g2.com/pt/discussions/what-are-softphone-apps)
- [What does PBX stand for?](https://www.g2.com/pt/discussions/what-does-pbx-stand-for)
- [What is virtual PBX software?](https://www.g2.com/pt/discussions/what-is-virtual-pbx-software)

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[Browse VoIP Providers Themes](/categories/voip-providers/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated April 9, 2026

Voice over Internet Protocol (VoIP) software transmits phone calls over an IP network without relying on traditional telephone infrastructure, functioning as a modern alternative to private branch exchange (PBX) systems. It helps organizations cut communication costs, support remote work, and maintain secure calling capabilities.

### Core Capabilities of Voice over Internet Protocol (VoIP) Software

To qualify for inclusion in the VoIP category, a product must:

- Provide VoIP PBX systems for businesses or offer a VoIP softphone application
- Include features that help manage incoming calls, such as call forwarding, call transferring, and routing
- Enable real-time network monitoring via dashboards
- Offer integration compatibility with communication and CRM platforms

### Common use cases for Voice over Internet Protocol (VoIP) Software

VoIP software supports scalable, reliable communication for internal collaboration and customer-facing interactions. It also benefits teams using related tools such as [video conferencing software](https://www.g2.com/categories/video-conferencing), [UCaaS platforms](https://www.g2.com/categories/ucaas-platforms), [contact center software](https://www.g2.com/categories/contact-center), and [CRM systems](https://www.g2.com/categories/crm).

### How Voice over Internet Protocol (VoIP) Software Differs from Other Tools

VoIP differs from traditional PBX by replacing legacy on-premises telephony systems with IP-based calling, reducing infrastructure and maintenance costs while improving flexibility for remote and hybrid teams. Compared with broader UCaaS platforms, VoIP primarily focuses on voice calling, softphones, and SIP-based PBX functionality, though VoIP is typically a core component of most UCaaS offerings.

### Insights from G2 on Voice over Internet Protocol (VoIP) Software

Based on category trends on G2, VoIP's reliability, cost savings, ease of remote access, and the convenience of softphone options that replace or supplement physical desk phones.

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