# Best VoIP Providers for Medium-Sized Businesses - Page 2

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 425

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,200+ Authentic Reviews
- 425+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=70977&focus%5B%5D=71595&focus%5B%5D=18255&focus%5B%5D=4872&focus%5B%5D=129760)

Highlighted products: RingEX, Nextiva, Zoom Phone, Webex Calling, 8x8 Work, Webex Suite, Aircall, and Quo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work&focus%5B%5D=cisco-webex-suite&focus%5B%5D=aircall&focus%5B%5D=quo-quo&segment=mid-market)

**Sponsored**

### 3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-06T09%3A59%3A12Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=15858&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%2Fmid-market%3Fpage%3D2&secure%5Btoken%5D=a253b53bf7f7e28f365696eddebfdead752294fc781b045f1a0292f936923d68&secure%5Burl%5D=https%3A%2F%2Fwww.3cx.com%2Fpbx%2Fsip-trunks%2F%3Futm_source%3Dg2%26utm_medium%3Dclicks_campaign%26utm_content%3Dvoip&secure%5Burl_type%5D=custom_url)

### [Dialaxy](https://www.g2.com/products/dialaxy/reviews)

Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations. With a simple interface and powerful telephony infrastructure, Dialaxy helps teams improve customer support, manage calls efficiently, and scale communications with confidence.

**Average Rating:** 4.5/5.0

**Total Reviews:** 231

#### How Do G2 Users Rate Dialaxy?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dialaxy?

- **Seller:** [Dialaxy Inc.](https://www.g2.com/sellers/dialaxy-inc)
- **Year Founded:** 2023
- **HQ Location:** Dover, US
- **Twitter:** @dialaxyapp  
21 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=db5ef0f7e2490e9972229592324bdda161e5d3348426fde650fa4aacc3aeb844&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdialaxy&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales Executive, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 59% Small, 40% Medium

#### What Do G2 Reviewers Say About Dialaxy?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Dialaxy to be **easy to use** , simplifying the process of buying numbers and managing calls efficiently.
- Users rave about the **exceptional customer support** from Dialaxy, making it easy to resolve issues quickly.
- Users praise the **reliability** of Dialaxy, highlighting excellent call quality and seamless communication for managing client interactions.
- Users appreciate the **helpful customer support** of Dialaxy, offering quick resolutions and a user-friendly experience.
- Users value the **excellent call quality** of Dialaxy, enjoying clear and quick connections for communication.

##### Cons

- Users find the **number options limited** to US and Canada, wishing for more international choices.
- Users find the **missing features** in Dialaxy, such as templates and CRM options, a limitation in their experience.
- Users note the **limited features** of Dialaxy, hindering their experience with message notifications and integrations.
- Users dislike the **geographical restrictions** limiting Dialaxy to US and Canadian numbers, complicating access for international users.
- Users find the **complex processes** for obtaining numbers outside the US cumbersome and time-consuming.

#### What Are Recent G2 Reviews of Dialaxy?

**["Great Features for Contact Verification"](https://www.g2.com/survey_responses/dialaxy-review-13189975)**

**Rating:** 4.0/5.0 stars

_— Daniel L._

[Read full review](https://www.g2.com/survey_responses/dialaxy-review-13189975)

**["A tool for Managing Business Spam Calls"](https://www.g2.com/survey_responses/dialaxy-review-13120888)**

**Rating:** 4.0/5.0 stars

_— Meera H._

[Read full review](https://www.g2.com/survey_responses/dialaxy-review-13120888)

### [Ringover](https://www.g2.com/products/ringover/reviews)

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

**Average Rating:** 4.6/5.0

**Total Reviews:** 467

#### How Do G2 Users Rate Ringover?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ringover?

- **Seller:** [Ringover](https://www.g2.com/sellers/ringover)
- **Year Founded:** 2018
- **HQ Location:** Montrouge
- **Twitter:** @ringoverapp  
832 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b6dd570ba6676db5ed66b5b814255501bd2a91c2db023b16edb3740fd5048e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fringover-france%2F&secure%5Burl_type%5D=linkedin_company_website)  
283 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Director
- **Top Industries:** Staffing and Recruiting, Computer Software
- **Company Size:** 76% Small, 21% Medium

#### What Do G2 Reviewers Say About Ringover?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Ringover, highlighting its intuitive interface and smooth onboarding experience.
- Users praise the **responsive and caring customer support** of Ringover, enhancing their overall experience with the app.
- Users commend the **reliability** of Ringover, highlighting its excellent customer support and quality connections.
- Users praise Ringover for its **efficient and reliable customer support** , enhancing their experience and productivity.
- Users appreciate the **intuitive interface** of Ringover, making it easy and efficient to use daily.

##### Cons

- Users feel that Ringover's service has a **high cost** that may not justify its performance and reliability issues.
- Users find Ringover **expensive** , especially for small businesses, with fluctuating call quality impacting customer interactions.
- Users report experiencing **glitches** during calls, especially after updates, affecting text transcription accuracy.
- Users have noted the lack of **essential features** like CRM integration and improved SMS synchronization in Ringover.
- Users note **integration issues** with Meta and LOXO, wishing for smoother setup and synchronization options.

#### What Are Recent G2 Reviews of Ringover?

**["Seamless Embedded Calling with Ringover—and Truly Responsive Support"](https://www.g2.com/survey_responses/ringover-review-12851244)**

**Rating:** 5.0/5.0 stars

_— Wouter K._

[Read full review](https://www.g2.com/survey_responses/ringover-review-12851244)

**["Ringover: quick start, top Pipedrive integration, and really useful AI"](https://www.g2.com/survey_responses/ringover-review-13109839)**

**Rating:** 4.5/5.0 stars

_— Victoria M._

[Read full review](https://www.g2.com/survey_responses/ringover-review-13109839)

#### What Are G2 Users Discussing About Ringover?

- [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) - 1 comment
- [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) - 1 comment
- [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) - 1 comment
- [Is Ringover legit?](https://www.g2.com/discussions/is-ringover-legit)

### [Crexendo](https://www.g2.com/products/crexendo/reviews)

Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device.

**Average Rating:** 4.9/5.0

**Total Reviews:** 351

#### How Do G2 Users Rate Crexendo?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.9/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.6/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Crexendo?

- **Seller:** [Crexendo Business Solutions](https://www.g2.com/sellers/crexendo-business-solutions)
- **Company Website:** www.crexendo.com
- **Year Founded:** 1995
- **HQ Location:** Tempe, Arizona
- **Twitter:** @Crexendo  
3,287 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b7fe68ed8dcf618608c16c6d6eceffa831d750723212d74dccb8754744cc96f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcrexendo-business-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
155 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Non-Profit Organization Management, Construction
- **Company Size:** 77% Small, 21% Medium

#### What Do G2 Reviewers Say About Crexendo?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **exceptional customer support** provided by Crexendo, making the setup process seamless and easy.
- Users commend Crexendo for its **exceptional support and user-friendly service** , making transitions and management seamless across locations.
- Users commend the **exceptional customer service** at Crexendo, highlighting support that is responsive, helpful, and knowledgeable.
- Users find Crexendo’s service to be **extremely easy to use** , making transitions and setups seamless and stress-free.
- Users appreciate the **easy setup** of Crexendo, highlighting hassle-free transitions and supportive customer service throughout.

##### Cons

- Users report experiencing **technical call issues** with Crexendo, especially during internet outages, affecting communication reliability.
- Users find the **complex processes** of Crexendo challenging, often requiring IT support for setup and troubleshooting.
- Users find that **customer service can be difficult to reach** , complicating their experience when seeking assistance.
- Users find **difficult navigation** in the Crexendo app, impacting efficiency and making it challenging to utilize features effectively.
- Users are frustrated by the **overwhelming number of spam calls** and issues with caller ID affecting communications.

#### What Are Recent G2 Reviews of Crexendo?

**["Reliable Global Calling with a Simple, Centralized Dashboard"](https://www.g2.com/survey_responses/crexendo-review-12951714)**

**Rating:** 4.5/5.0 stars

_— Luciana S._

[Read full review](https://www.g2.com/survey_responses/crexendo-review-12951714)

**["Smooth Setup and Fast, Attentive Support from Carol Kloss and Romina Bonaobra"](https://www.g2.com/survey_responses/crexendo-review-13061620)**

**Rating:** 5.0/5.0 stars

_— \*Arrow R._

[Read full review](https://www.g2.com/survey_responses/crexendo-review-13061620)

#### What Are G2 Users Discussing About Crexendo?

- [What is Crexendo used for?](https://www.g2.com/discussions/what-is-crexendo-used-for) - 2 comments

### [3CX](https://www.g2.com/de/products/3cx/reviews)

3CX ist ein Geschäftskommunikationssystem, das traditionelle Telefonanlagen ersetzt. Es bietet eine umfassende Lösung für Anrufe, Videokonferenzen, Live-Chat und Messaging. Es ist offen standardisiert, was bedeutet, dass Sie es mit jedem IP-Telefon oder SIP-Trunk-Anbieter verwenden können. Entwickelt für mobiles Arbeiten und Mobilität durch seine Apps für Android, iOS und das Web. Diese preisgekrönte Software innoviert die Geschäftskonnektivität und Zusammenarbeit, indem sie Unternehmen jeder Größe ermöglicht, Telekommunikationskosten zu senken, die Produktivität der Mitarbeiter zu steigern und das Kundenerlebnis zu verbessern. Vorteile: Einfach zu installieren und zu verwalten; Geringe Kosten für Kauf und Wartung. Verfügbar vor Ort oder gehostet.

**Average Rating:** 4.4/5.0

**Total Reviews:** 431

#### How Do G2 Users Rate 3CX?

- **War the product ein guter Geschäftspartner?:** 8.6/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.5/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind 3CX?

- **Verkäufer:** [3CX](https://www.g2.com/de/sellers/3cx)
- **Unternehmenswebsite:** www.3cx.com
- **Gründungsjahr:** 2005
- **Hauptsitz:** Nicosia
- **Twitter:** @3CX  
30,475 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e1f4fa175e63e9522ddddce3e3e2e81a05863cacd5649e8e9b5285b0ffdc8eda&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1021704%2F&secure%5Burl_type%5D=linkedin_company_website)  
182 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT-Manager, Präsident
- **Top Industries:** Informationstechnologie und Dienstleistungen, Telekommunikation
- **Company Size:** 50% Medium, 43% Small

#### What Do G2 Reviewers Say About 3CX?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer lieben die **Benutzerfreundlichkeit** von 3CX, die die Kommunikation vereinfacht und die Effizienz über Geräte hinweg verbessert.
- Benutzer schätzen die **Zuverlässigkeit** von 3CX, die eine nahtlose Kommunikation ohne verpasste Anrufe und exzellenten Support bei Bedarf gewährleistet.
- Benutzer schätzen die **Flexibilität** von 3CX und profitieren von nahtloser Kommunikation über verschiedene Plattformen und Geräte hinweg.
- Benutzer lieben die **nahtlose Kommunikation und Zuverlässigkeit** von 3CX, die die Produktivität steigert und eine einfache Konnektivität ermöglicht.
- Benutzer loben die **einfache Einrichtung** von 3CX, die eine schnelle Bereitstellung und sofortige Nutzung für Kommunikationsbedürfnisse ermöglicht.

##### Cons

- Benutzer finden die **komplexen Prozesse** von 3CX herausfordernd, insbesondere für nicht-technische Administratoren, die umfangreiche Konfigurationsunterstützung benötigen.
- Benutzer berichten, dass **schwierige Konfigurations** prozesse die Benutzerfreundlichkeit für nicht-technische Administratoren behindern können, was die Verwaltung von Aufgaben erschwert.
- Benutzer finden die **Lernkurve herausfordernd** , da einige Konfigurationen Zeit in Anspruch nehmen und technische Unterstützung erfordern, um effektiv verwaltet zu werden.
- Benutzer sind frustriert über **begrenzte Funktionen** und fehlende Berichte, was die Gesamtfunktionalität von 3CX beeinträchtigt.
- Benutzer finden 3CX **teuer** , insbesondere gemeinnützige Organisationen, die nach erschwinglicheren Preisoptionen für ihre Organisationen suchen.

#### What Are Recent G2 Reviews of 3CX?

**["Unübertroffener Wert: Die funktionsreiche PBX von 3CX, die einfach funktioniert"](https://www.g2.com/de/survey_responses/3cx-review-5362484)**

**Rating:** 5.0/5.0 stars

_— Dan K._

[Read full review](https://www.g2.com/de/survey_responses/3cx-review-5362484)

**["Einfache Einrichtung, flexible SIP-Trunk-Erweiterungen und starke Geschäftsnachrichten"](https://www.g2.com/de/survey_responses/3cx-review-12707768)**

**Rating:** 4.5/5.0 stars

_— Matthew W._

[Read full review](https://www.g2.com/de/survey_responses/3cx-review-12707768)

#### What Are G2 Users Discussing About 3CX?

- [What is 3CX used for?](https://www.g2.com/de/discussions/what-is-3cx-used-for) - 1 comment, 1 upvote

### [KrispCall](https://www.g2.com/products/krispcall/reviews)

KrispCall is an AI-Powered Communication Platform for Growing Business. It unifies VoIP calling, SMS, voicemail, and team collaboration in one workspace that integrates with 100+ CRMs and helpdesks including HubSpot, Pipedrive, Zendesk, and Freshsales. Get local and toll-free numbers in 100+ countries, plus reliable USA non-VoIP options for OTP and 2FA. AI summarizes calls, creates transcripts and action items, and suggests quick replies. Power Dialer accelerates outbound with voicemail drops and connect-rate tracking. Inbound runs on multi-level IVR, ring groups, business hours, and failover so no interaction is missed. Managers coach live with Monitor, Whisper, and Barge. Bulk SMS supports campaigns and follow-ups. Analytics and leaderboards reveal performance trends and missed-call recovery. Security and control include SSO, role-based access, audit logs, IP allowlists, webhooks, and APIs. Teams start in minutes with no hardware and keep every call, note, and recording synced to their CRM automatically. Built for modern GTM and support teams, KrispCall reduces tool chaos and improves data quality. It delivers global reach with a local presence using numbers in 100+ countries. The result is faster connect rates, shorter resolution times, and cleaner customer histories that help you close deals faster and resolve issues smarter.

**Average Rating:** 4.5/5.0

**Total Reviews:** 364

#### How Do G2 Users Rate KrispCall?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.4/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind KrispCall?

- **Seller:** [KrispCall](https://www.g2.com/sellers/krispcall)
- **Year Founded:** 2020
- **HQ Location:** Singapore, SG
- **Twitter:** @Krispcall  
290 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7439251b1da6cf68d12efad62ea730f78efc48f89412246559d6aac70485484f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F70231698&secure%5Burl_type%5D=linkedin_company_website)  
122 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Director
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 80% Small, 20% Medium

#### What Do G2 Reviewers Say About KrispCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of KrispCall, enjoying seamless management of multiple conversations and intuitive navigation.
- Users commend the **responsive and helpful customer support** of KrispCall, enhancing their overall experience significantly.
- Users value the **efficient and prompt customer support** of KrispCall, making the experience seamless and satisfying.
- Users value the **reliable call quality** of KrispCall, enjoying smooth international communication without disruptions.
- Users value the **excellent call quality** of KrispCall, ensuring clear and stable international communication effortlessly.

##### Cons

- Users find KrispCall's pricing **expensive** , making it less accessible and raising concerns about call charges.
- Users find the **high costs** of KrispCall a drawback, suggesting more affordable plans would be beneficial.
- Users report significant **number issues** with KrispCall, including poor porting process and hidden fees affecting usability.
- Users find KrispCall lacking in **advanced analytics and features** , leading to frustration and disappointment in performance.
- Users find the mobile app lacking some features, indicating a need for **improvement and updates** to enhance functionality.

#### What Are Recent G2 Reviews of KrispCall?

**["Instantly Activated Virtual Numbers with Crystal-Clear International Calls"](https://www.g2.com/survey_responses/krispcall-review-13193723)**

**Rating:** 5.0/5.0 stars

_— Jefferson U._

[Read full review](https://www.g2.com/survey_responses/krispcall-review-13193723)

**["Easy Setup, Reliable Calling"](https://www.g2.com/survey_responses/krispcall-review-13207983)**

**Rating:** 5.0/5.0 stars

_— Ibrahim T._

[Read full review](https://www.g2.com/survey_responses/krispcall-review-13207983)

#### What Are G2 Users Discussing About KrispCall?

- [What is KrispCall used for?](https://www.g2.com/discussions/what-is-krispcall-used-for) - 1 comment

### [Genesys Cloud CX](https://www.g2.com/de/products/genesys-cloud-cx/reviews)

Genesys Cloud CX® ist eine KI-gestützte Lösung zur Erlebnisorchestrierung, die es Organisationen ermöglicht, Kunden- und Mitarbeiterinteraktionen über alle Berührungspunkte hinweg zu koordinieren. Durch die Echtzeitverbindung von Daten, Systemen und Workflows hilft es Unternehmen, konsistentere, personalisierte Erlebnisse zu bieten, die Loyalität, Effizienz und die allgemeinen Geschäftsergebnisse verbessern. Die Lösung vereint KI; Sprach- und digitale Interaktion; intelligentes Routing und Automatisierung; Management der Mitarbeiterengagements; und End-to-End-Reiseorchestrierung in einer einzigen, einheitlichen Cloud-Lösung. Ihre offene, flexible Architektur ermöglicht es Organisationen, sich einfach in bestehende Systeme zu integrieren, die Komplexität zu reduzieren und gleichzeitig ein vernetzteres Erlebnis über Kanäle hinweg zu schaffen und Innovationen ohne Unterbrechung zu ermöglichen. Organisationen nutzen Genesys Cloud CX, um die Zeit bis zur Wertschöpfung durch schnelle Bereitstellung und einfach zu implementierende Funktionen zu beschleunigen, während die Kosten für den Service durch KI-gesteuerte Automatisierung reduziert werden. Echtzeit-Personalisierung und kontextbewusste Interaktionen helfen, die Kundenzufriedenheit zu verbessern, während native KI-Funktionen die Produktivität der Agenten steigern, Workflows optimieren und schnellere, fundiertere Entscheidungen unterstützen. Eine einheitliche Datenschicht bietet Echtzeiteinblicke und sorgt für nahtlose Erlebnisse über alle Kanäle hinweg, beseitigt Silos und verbessert die Sichtbarkeit über die gesamte Betriebsführung. Eingebaute KI-Governance unterstützt eine sichere, konforme und erklärbare Einführung, was besonders für regulierte Branchen wichtig ist. Für den Unternehmenseinsatz konzipiert, bietet die Plattform hohe Verfügbarkeit, Stabilität und Sicherheit, mit der Skalierbarkeit und Flexibilität, um globale Operationen und sich entwickelnde Geschäftsanforderungen zu unterstützen und gleichzeitig die Widerstandsfähigkeit zu bewahren. Genesys Cloud CX wird von Organisationen aller Größenordnungen weit verbreitet genutzt, um personalisierte Kundenerlebnisse in großem Maßstab zu orchestrieren, die Effizienz zu verbessern, den Technologiestack zu vereinfachen und messbaren ROI zu erzielen.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,468

#### How Do G2 Users Rate Genesys Cloud CX?

- **War the product ein guter Geschäftspartner?:** 8.5/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.6/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Genesys Cloud CX?

- **Verkäufer:** [Genesys](https://www.g2.com/de/sellers/genesys)
- **Unternehmenswebsite:** www.genesys.com
- **Gründungsjahr:** 1990
- **Hauptsitz:** Menlo Park, CA
- **Twitter:** @Genesys  
32,180 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3547218b0d552bcecdf111c8d197252c4dce8c2ddc2ffe5bceabde22115e5fc1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F601919%2F&secure%5Burl_type%5D=linkedin_company_website)  
8,569 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager, Fall Anwalt
- **Top Industries:** Informationstechnologie und Dienstleistungen, Finanzdienstleistungen
- **Company Size:** 45% Medium, 40% Large

#### What Do G2 Reviewers Say About Genesys Cloud CX?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden Genesys Cloud CX **außergewöhnlich benutzerfreundlich** , was es Geschäftsanwendern ermöglicht, Konfigurationen eigenständig zu verwalten.
- Benutzer schätzen die **kontinuierliche Weiterentwicklung der Funktionen** von Genesys Cloud CX, die den Betrieb des Contact Centers und die Benutzerzufriedenheit verbessern.
- Benutzer schätzen die **Zuverlässigkeit** von Genesys Cloud CX und loben seine Zugänglichkeit und Unterstützung für die Geschäftskontinuität.
- Benutzer schätzen die **Effizienz** von Genesys Cloud CX, da es die Agilität erhöht und die Abläufe im Contact Center über mehrere Kanäle hinweg vereinfacht.
- Benutzer schätzen die **intuitive Benutzeroberfläche** von Genesys Cloud CX, die das Management von Kundeninteraktionen und die Leistung der Belegschaft verbessert.

##### Cons

- Benutzer bemerken die **begrenzten Funktionen** von Genesys Cloud CX, insbesondere bei der Sprachübersetzung und der Verfügbarkeit von Werkzeugen.
- Benutzer bemerken die **fehlenden Funktionen** in Genesys Cloud CX, einschließlich begrenzter Dashboard-Anpassung und komplexer Berichtoptionen.
- Benutzer finden die **Komplexität der Benutzeroberfläche** herausfordernd, insbesondere für Neulinge, die sich durch mehrere Funktionen und Einstellungen navigieren.
- Benutzer finden die **unzureichenden Berichtsfunktionen** von Genesys Cloud CX frustrierend, da sie zusätzlichen Aufwand für grundlegende Einblicke erfordern.
- Benutzer finden die **Lernkurve steil** bei Genesys Cloud CX, da die Benutzeroberfläche und die Funktionen anfangs verwirrend sein können.

#### What Are Recent G2 Reviews of Genesys Cloud CX?

**["Mühelose Einrichtung, Leistungsstarke Integrationen"](https://www.g2.com/de/survey_responses/genesys-cloud-cx-review-12997137)**

**Rating:** 5.0/5.0 stars

_— Lucas A._

[Read full review](https://www.g2.com/de/survey_responses/genesys-cloud-cx-review-12997137)

**["Zentralisierte Omnichannel-Power mit aufschlussreicher Echtzeit-Berichterstattung"](https://www.g2.com/de/survey_responses/genesys-cloud-cx-review-13150184)**

**Rating:** 5.0/5.0 stars

_— Verifizierter Benutzer in Informationstechnologie und Dienstleistungen_

[Read full review](https://www.g2.com/de/survey_responses/genesys-cloud-cx-review-13150184)

#### What Are G2 Users Discussing About Genesys Cloud CX?

- [Wofür wird Genesys Cloud CX verwendet?](https://www.g2.com/de/discussions/what-is-genesys-cloud-cx-used-for) - 3 comments, 2 upvotes
- [What kind of software is zendesk?](https://www.g2.com/de/discussions/what-kind-of-software-is-zendesk) - 2 comments
- [Was sind die 4 wichtigsten Vorteile von Active Directory?](https://www.g2.com/de/discussions/what-are-the-4-most-important-benefits-of-active-directory) - 1 comment
- [Was macht Genesys Cloud für Salesforce?](https://www.g2.com/de/discussions/what-does-genesys-cloud-for-salesforce-do) - 2 comments
- [Does Genesys integrate with Salesforce?](https://www.g2.com/de/discussions/purecloud-for-salesforce-does-genesys-integrate-with-salesforce)

### [SalesCaptain](https://www.g2.com/products/salescaptain-inc-salescaptain/reviews)

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

**Average Rating:** 4.3/5.0

**Total Reviews:** 234

#### How Do G2 Users Rate SalesCaptain?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SalesCaptain?

- **Seller:** [SalesCaptain](https://www.g2.com/sellers/salescaptain-0ad71d1f-2581-417b-b396-fc2e2582d6e6)
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **Twitter:** @SalesCaptainInc  
157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5bf3e8f34d26d945a18a2e220f628264bfbc16700ef77e9ab831262c26e12b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalescaptainhq&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Operations Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 70% Small, 28% Medium

#### What Do G2 Reviewers Say About SalesCaptain?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation features** of SalesCaptain, enhancing workflow and maintaining customer engagement effortlessly.
- Users value the **clear and consistent communication** from SalesCaptain, enhancing client experience and organization significantly.
- Users appreciate the **ease of use** of SalesCaptain, streamlining client communication and enhancing organization and efficiency.
- Users appreciate SalesCaptain for its **immediate response capability** , ensuring no leads go cold during busy times.
- Users appreciate the **clear and consistent communication** from SalesCaptain, enhancing client experience and building trust.

##### Cons

- Users note a **steep learning curve** for initial setup, making customization and advanced features challenging at first.
- Users find the **time-consuming onboarding** process frustrating, particularly for larger teams and new users of SalesCaptain.
- Users desire **more sophisticated reporting** in SalesCaptain to better analyze key performance metrics and gain insights.
- Users express frustration over **limited customization** , wishing for more flexibility in dashboards and reporting options.
- Users note a **steep learning curve** for initial setup and advanced configuration, requiring time to adjust to features.

#### What Are Recent G2 Reviews of SalesCaptain?

**["AI That Simplifies the Sales Process"](https://www.g2.com/survey_responses/salescaptain-review-13199326)**

**Rating:** 4.5/5.0 stars

_— Kendrick P._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13199326)

**["Fantastic all in one communication tool"](https://www.g2.com/survey_responses/salescaptain-review-13182010)**

**Rating:** 4.5/5.0 stars

_— Ashlyn W._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13182010)

### [CallHippo](https://www.g2.com/products/callhippo/reviews)

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24\*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

**Average Rating:** 4.4/5.0

**Total Reviews:** 405

#### How Do G2 Users Rate CallHippo?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CallHippo?

- **Seller:** [CallHippo](https://www.g2.com/sellers/callhippo)
- **Year Founded:** 2016
- **HQ Location:** Claymont, Delaware
- **Twitter:** @CallHippo  
458 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e15216bef4a89adacfb44409d6444008b8131991d1f4c0cb6d242db35c8faf36&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13241094%2F&secure%5Burl_type%5D=linkedin_company_website)  
96 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 74% Small, 22% Medium

#### What Do G2 Reviewers Say About CallHippo?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of CallHippo, praising its intuitive interface and quick setup for all team members.
- Users highlight the **excellent call quality** of CallHippo, making virtual communication feel effortless and natural.
- Users appreciate the **easy setup** of CallHippo, finding it intuitive and accessible for all team members.
- Users appreciate the **reliable call quality** of CallHippo, enhancing their communication efficiency and customer connections.
- Users praise the **responsive customer support** of CallHippo, highlighting their immediate assistance and attention to customer experience.

##### Cons

- Users find the **costs of CallHippo quite high** compared to other VoIP services with better plans.
- Users find the **high costs** of CallHippo less competitive compared to other VOIP services and alternatives.
- Users frequently experience **call quality issues** with CallHippo, particularly during peak usage or unstable internet conditions.
- Users find the **customer service lacking** , with limited availability and outdated support channels impacting their experience.
- Users find **limited features** frustrating, especially when advanced options require higher pricing plans for access.

#### What Are Recent G2 Reviews of CallHippo?

**["Call Recording and Dashboard Make Performance Tracking Effortless"](https://www.g2.com/survey_responses/callhippo-review-13039318)**

**Rating:** 5.0/5.0 stars

_— Sourabh G._

[Read full review](https://www.g2.com/survey_responses/callhippo-review-13039318)

**["Intuitive, Reliable Calling with Powerful Analytics and Smooth Onboarding"](https://www.g2.com/survey_responses/callhippo-review-13060997)**

**Rating:** 5.0/5.0 stars

_— Nabi R._

[Read full review](https://www.g2.com/survey_responses/callhippo-review-13060997)

#### What Are G2 Users Discussing About CallHippo?

- [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) - 2 comments

### [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews)

Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts.

**Average Rating:** 4.5/5.0

**Total Reviews:** 502

#### How Do G2 Users Rate Intermedia Unite?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.5/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Intermedia Unite?

- **Seller:** [Intermedia](https://www.g2.com/sellers/intermedia)
- **Company Website:** www.intermedia.com
- **Year Founded:** 1993
- **HQ Location:** Sunnyvale, California
- **Twitter:** @intermedia\_net  
4,556 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae84c30d3174c5684d4b4f977654a5d932d3dc583d3fb1fa14ded70e0e870b67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8903%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,410 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 67% Small, 21% Medium

#### What Do G2 Reviewers Say About Intermedia Unite?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **quick and effective customer support** from Intermedia Unite, enhancing their overall experience and reliability.
- Users appreciate the **ease of use** of Intermedia Unite, finding it user-friendly and effective for communication needs.
- Users value the **knowledgeable and responsive customer support** of Intermedia Unite, enhancing their onboarding and technical issue resolution experience.
- Users appreciate the **intuitive design** of Intermedia Unite, making communication seamless and user-friendly for all ages.
- Users value the **reliability** of Intermedia Unite, appreciating consistent performance and excellent support throughout their experience.

##### Cons

- Users face **internet dependency issues** with Intermedia Unite, leading to dropped calls during network challenges.
- Users often face **administrative complexities** in Intermedia Unite, leading to frequent calls for support and concerns over consistency.
- Users report **admin control issues** with Intermedia Unite, leading to complexities that frustrate new administrators.
- Users experience frequent **connection issues** with Intermedia Unite, leading to dropped calls and frustration during use.
- Users often face **poor customer service** , experiencing frustrating transfers and unresolved issues despite polite support staff.

#### What Are Recent G2 Reviews of Intermedia Unite?

**["Intermedia Unite: Flexible Phone Reassignment and Fast, Helpful Support"](https://www.g2.com/survey_responses/intermedia-unite-review-13174829)**

**Rating:** 5.0/5.0 stars

_— Christopher B._

[Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-13174829)

**["Automated Scammer Blocker with Reliable Support"](https://www.g2.com/survey_responses/intermedia-unite-review-8999266)**

**Rating:** 5.0/5.0 stars

_— Robert L._

[Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-8999266)

#### What Are G2 Users Discussing About Intermedia Unite?

- [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) - 1 comment
- [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) - 2 comments, 1 upvote
- [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) - 1 comment, 1 upvote
- [Is AnyMeeting safe?](https://www.g2.com/discussions/is-anymeeting-safe) - 1 comment, 1 upvote
- [What are the features of video conferencing software?](https://www.g2.com/discussions/what-are-the-features-of-video-conferencing-software) - 1 comment

### [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace

**Average Rating:** 4.3/5.0

**Total Reviews:** 2,361

#### How Do G2 Users Rate JustCall?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 7.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind JustCall?

- **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs)
- **Company Website:** www.saaslabs.co
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, California
- **Twitter:** @saas\_labs  
319 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 59% Small, 31% Medium

#### What Do G2 Reviewers Say About JustCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users find JustCall's **ease of use** impressive, highlighting its straightforward setup and intuitive interface for seamless communication.
- Users enjoy the **s seamless integration** of calls, SMS, and CRM in JustCall, enhancing efficiency and organization.
- Users value how JustCall brings **simplicity to business communication** , streamlining tasks and enhancing efficiency effortlessly.
- Users commend the **excellent customer support** of JustCall, highlighting its responsiveness and effective issue resolution.
- Users love the **efficient call management** of JustCall, enjoying seamless integrations and a user-friendly interface.

##### Cons

- Users often face **call issues** with JustCall, including lag and difficulties in transferring calls and monitoring effectively.
- Users find the **call functionality cumbersome** , facing issues like multiple clicks and unstable call quality while traveling.
- Users experience **connection issues** with JustCall, including call quality drops and disruptions due to unstable internet.
- Users find **missing features** like lack of SMS support and limited customization hinder their experience with JustCall.
- Users experience **poor call quality** with JustCall, often facing drops and interruptions due to unstable internet connections.

#### What Are Recent G2 Reviews of JustCall?

**["Integration with HubSpot Enhances Call Management"](https://www.g2.com/survey_responses/justcall-review-13141009)**

**Rating:** 4.0/5.0 stars

_— Paul W._

[Read full review](https://www.g2.com/survey_responses/justcall-review-13141009)

**["Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights"](https://www.g2.com/survey_responses/justcall-review-12953018)**

**Rating:** 5.0/5.0 stars

_— Richard L._

[Read full review](https://www.g2.com/survey_responses/justcall-review-12953018)

### [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews)

Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow. With Yeastar P-Series PBX System, boundless communication will be within your easy reach. • Business phone system (Web, mobile & desktop) • Team chat & omnichannel messaging • Call center • Simplified system administration • Robust app ecosystem • Ready-made integrations & open API • Flexible deployment options: fully-hosted, self-managed, and hardware appliance • And more...

**Average Rating:** 4.8/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate Yeastar P-Series PBX System?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Yeastar P-Series PBX System?

- **Seller:** [Xiamen Yeastar Digital Technology Co., Ltd](https://www.g2.com/sellers/xiamen-yeastar-digital-technology-co-ltd)
- **Year Founded:** 2006
- **HQ Location:** Xiamen, China
- **Twitter:** @Yeastar  
2,504 Twitter followers
- **LinkedIn® Page:** [cn.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=556764252feba627b3e5b18cfc9537ac80dcac98efd705ffc4ef8736d8781568&secure%5Burl%5D=https%3A%2F%2Fcn.linkedin.com%2Fcompany%2Fyeastar&secure%5Burl_type%5D=linkedin_company_website)  
211 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 75% Small, 21% Medium

#### What Do G2 Reviewers Say About Yeastar P-Series PBX System?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **Yeastar P-Series PBX System easy to use** , enjoying its responsive nature and excellent customer support.
- Users value the **extensive and advanced features** of Yeastar P-Series PBX, ensuring comprehensive communication solutions.
- Users appreciate the **wide integration options** of the Yeastar P-Series PBX System, enhancing their telephony experience.
- Users praise the **excellent customer support** of Yeastar P-Series, highlighting its responsiveness and professionalism.
- Users highlight the **easy setup** of Yeastar P-Series PBX, enabling quick installation and seamless global use.

##### Cons

- Users criticize the **missing functionality** in Yeastar P-Series PBX, particularly in video conferencing and integration features.
- Users are disappointed by the **missing features** of Yeastar P-Series, limiting communication and functionality significantly.
- Users find the **high licensing and subscription costs** of Yeastar P-Series PBX System to be a significant drawback.
- Users find the **limited features** of Yeastar P-Series PBX System hinder productivity and communication efficiency.
- Users note the **high cost** associated with the Yeastar P-Series PBX System, burdening those with budget constraints.

#### What Are Recent G2 Reviews of Yeastar P-Series PBX System?

**["Flexible Call Switching and User-Friendly Web Interface"](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-12009941)**

**Rating:** 4.5/5.0 stars

_— Girish S._

[Read full review](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-12009941)

**["A powerful PBX system that constantly brings new functions with it"](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-9348875)**

**Rating:** 5.0/5.0 stars

_— Markus E._

[Read full review](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-9348875)

### [MightyCall](https://www.g2.com/products/mightycall/reviews)

MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functionality with simplicity. With the best UI in the industry, MightyCall enables SMBs to manage their setup easily without losing the quality and range of enterprise-level features. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.

**Average Rating:** 4.4/5.0

**Total Reviews:** 340

#### How Do G2 Users Rate MightyCall?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MightyCall?

- **Seller:** [MightyCall](https://www.g2.com/sellers/mightycall)
- **Company Website:** www.mightycall.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco Bay Area, CA
- **Twitter:** @MightyCall  
1,499 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=71ab81eccaebff9489ec840e8a0483eeff5ead18cb4d07681f2687fa86e6d435&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmightycall%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
54 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Real Estate
- **Company Size:** 90% Small, 8% Medium

#### What Do G2 Reviewers Say About MightyCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users find MightyCall to be an **incredibly intuitive** solution, facilitating easy management of communications and enhancing productivity.
- Users commend MightyCall's **exceptional customer support** , highlighting their responsiveness and helpfulness for small businesses' needs.
- Users highlight the **exceptional support** from MightyCall, which simplifies the setup for small businesses with unique needs.
- Users highlight the **reliability** of MightyCall, praising its consistent call quality and user-friendly interface for effective communication.
- Users praise the **exceptional customer service** of MightyCall, noting their responsiveness and helpfulness during the setup process.

##### Cons

- Users face **number issues** with MightyCall, finding the line requirements and limitations inconvenient for smaller businesses.
- Users often experience **dropped call issues** with MightyCall, leading to frustration during communications.
- Users find the **complexity of the IVR setup** and overall interface hinders effective usage of MightyCall.
- Users experience frequent **connection issues** with MightyCall, including dropped calls and unreliability with IP addresses.
- Users face issues with **missed calls** due to inconsistent service, leading to frequent disruptions and frustration.

#### What Are Recent G2 Reviews of MightyCall?

**["Empowers Small Teams with Powerful Call Management"](https://www.g2.com/survey_responses/mightycall-review-12833548)**

**Rating:** 4.0/5.0 stars

_— Sandy B._

[Read full review](https://www.g2.com/survey_responses/mightycall-review-12833548)

**["Seamless Setup and Cost-Effective Solution"](https://www.g2.com/survey_responses/mightycall-review-13078323)**

**Rating:** 5.0/5.0 stars

_— Lora A._

[Read full review](https://www.g2.com/survey_responses/mightycall-review-13078323)

#### What Are G2 Users Discussing About MightyCall?

- [What is MightyCall used for?](https://www.g2.com/discussions/what-is-mightycall-used-for) - 1 comment, 2 upvotes

### [Comcast Business VoiceEdge](https://www.g2.com/products/comcast-business-voiceedge/reviews)

Comcast Business VoiceEdge is a cloud-based, fully managed voice and unified communications solution designed to enhance business communication and collaboration. By eliminating the need for on-site PBX equipment, it offers a cost-effective and scalable alternative to traditional phone systems, supporting businesses as they grow and adapt. Key Features and Functionality: - Unified Communications: Integrates voice, video, messaging, and conferencing to streamline communication. - Cloud-Hosted PBX: Provides advanced calling features without the need for physical hardware, reducing capital expenditures. - Intuitive Administration: Offers an easy-to-use digital dashboard for managing equipment, passwords, and features across multiple locations. - Mobility Support: Includes mobile and desktop applications, enabling employees to make and receive calls, access voicemail, and participate in audio conferences from any device. - Advanced Call Management: Features such as Automated Attendants, Hunt Groups, Call Forwarding, and Readable Voicemail enhance call handling and user experience. - Scalability: Easily accommodates business growth by adding users or locations without significant infrastructure changes. Primary Value and Solutions Provided: Comcast Business VoiceEdge addresses the communication needs of modern businesses by offering a flexible, scalable, and cost-effective phone system. It eliminates the complexities and expenses associated with traditional PBX systems, providing a suite of advanced features that enhance productivity and collaboration. By supporting mobility and remote work, it ensures that employees remain connected and responsive, regardless of their location. This solution is particularly beneficial for businesses seeking to improve operational efficiency, reduce costs, and adapt to evolving communication demands.

**Average Rating:** 3.6/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Comcast Business VoiceEdge?

- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Comcast Business VoiceEdge?

- **Seller:** [Comcast](https://www.g2.com/sellers/comcast)
- **Year Founded:** 1963
- **HQ Location:** Philadelphia, PA
- **Twitter:** @comcast  
174,389 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39a3e0042370126ad76433a668e8f8c82e3b5902c8a0b8384ec4427536744a2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1703%2F&secure%5Burl_type%5D=linkedin_company_website)  
61,222 employees on LinkedIn®
- **Ownership:** NASDAQ: CMCSA

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 57% Small, 29% Medium

#### What Do G2 Reviewers Say About Comcast Business VoiceEdge?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **business phone system features** of Comcast Business VoiceEdge, enhancing communication and call management.
- Users appreciate the **business phone system features** of Comcast Business VoiceEdge, enhancing communication and efficiency significantly.
- Users appreciate the **convenience** of Comcast Business VoiceEdge, enjoying its easy integration and reliable communication features.
- Users value the **responsive customer service** of Comcast Business VoiceEdge, enhancing their overall communication experience.
- Users appreciate the **customer support** of Comcast Business VoiceEdge, finding it helpful and responsive for their needs.

##### Cons

- Users find the **integration process cumbersome** , leading to difficulties in handling information seamlessly like previous systems.
- Users find the **integration into AppFolio tedious** , leading to difficulties in call information management compared to 8x8.
- Users note the **high cost** of Comcast Business VoiceEdge, which poses a challenge as business needs evolve.

#### What Are Recent G2 Reviews of Comcast Business VoiceEdge?

**["Nice to Have for WFH"](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-9660712)**

**Rating:** 4.0/5.0 stars

_— Verified User in Building Materials_

[Read full review](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-9660712)

**["Efficient and User-Friendly, But Needs Better Integration"](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-12078321)**

**Rating:** 5.0/5.0 stars

_— Risa L._

[Read full review](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-12078321)

#### What Are G2 Users Discussing About Comcast Business VoiceEdge?

- [What is Comcast Business VoiceEdge used for?](https://www.g2.com/discussions/what-is-comcast-business-voiceedge-used-for)
- [How do I set up Comcast Business voicemail?](https://www.g2.com/discussions/how-do-i-set-up-comcast-business-voicemail)
- [How do I transfer calls on my Comcast Business App?](https://www.g2.com/discussions/how-do-i-transfer-calls-on-my-comcast-business-app)
- [How does Comcast business phone service work?](https://www.g2.com/discussions/how-does-comcast-business-phone-service-work)

### [Twilio](https://www.g2.com/products/twilio/reviews)

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

**Average Rating:** 4.1/5.0

**Total Reviews:** 459

#### How Do G2 Users Rate Twilio?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.7/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Twilio?

- **Seller:** [Twilio](https://www.g2.com/sellers/twilio)
- **Company Website:** www.twilio.com
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @twilio  
81,644 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c9f98055e4a813ded4435e17926040455f87f0f05caa8b1303fd97ab3681e53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftwilio-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,678 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Senior Software Engineer, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Small, 31% Medium

#### What Do G2 Reviewers Say About Twilio?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Twilio to be **user-friendly** , easily managing services and features without complications.
- Users praise Twilio for its **easy integrations** , enhancing communication and streamlining workflows within their businesses.
- Users praise Twilio for its **seamless integrations** with various systems, enhancing communication efficiency and stability.
- Users value Twilio for its **easy setup** , enjoying a seamless and efficient integration process for communications.
- Users value Twilio's **efficient API integration** , ensuring seamless notifications and communication across various platforms.

##### Cons

- Users find Twilio's pricing to be **expensive at scale** , especially with increasing usage of SMS and WhatsApp.
- Users experience **poor customer support** , facing long response times and inadequate assistance for resolving issues.
- Users often find **difficult configuration** for advanced features challenging, especially without programming expertise in smaller teams.
- Users find the **complex setup** for advanced features challenging, often requiring programming skills and delaying usability.
- Users find that the **technical knowledge required** for Twilio's advanced features can be challenging for smaller teams.

#### What Are Recent G2 Reviews of Twilio?

**["Reliable, Developer-Friendly APIs for Scalable Communications"](https://www.g2.com/survey_responses/twilio-review-13099388)**

**Rating:** 4.5/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/twilio-review-13099388)

**["High-Volume Emailing Without Risk, Plus Smooth SAML Integration"](https://www.g2.com/survey_responses/twilio-review-12676571)**

**Rating:** 4.0/5.0 stars

_— Robert B._

[Read full review](https://www.g2.com/survey_responses/twilio-review-12676571)

#### What Are G2 Users Discussing About Twilio?

- [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) - 1 comment
- [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) - 1 comment
- [What makes twilio unique?](https://www.g2.com/discussions/what-makes-twilio-unique)
- [What is twilio software?](https://www.g2.com/discussions/what-is-twilio-software)
- [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) - 1 comment

### [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews)

With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. Offering the simplicity of one command center, the Bandwidth platform enables a fully customized employee and customer communications stack with: - Dynamic communication APIs - The most direct-to-carrier integrations in the world - An owned and operated network that reaches 65+ countries - Automation to manage it all and get call quality and message deliverability insights via the Bandwidth app You scale with reliability, compliance expertise, and award-winning support.

**Average Rating:** 4.4/5.0

**Total Reviews:** 456

#### How Do G2 Users Rate Bandwidth?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Bandwidth?

- **Seller:** [Bandwidth](https://www.g2.com/sellers/bandwidth)
- **Company Website:** www.bandwidth.com
- **Year Founded:** 1999
- **HQ Location:** Raleigh, NC
- **Twitter:** @bandwidth  
10,453 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=545a132e73fe39d2d484571fd6bee98e0b5b6f26d248e686cb58bef72bc7e73a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19149%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,246 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 44% Small, 36% Medium

#### What Do G2 Reviewers Say About Bandwidth?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Bandwidth's platform to have **ease of use** , making porting and number management straightforward and efficient.
- Users commend the **excellent customer support** and efficient resolution of issues, enhancing overall service experience.
- Users value the **responsive customer service** of Bandwidth, making problem resolution simple and efficient.
- Users appreciate the **reliable service** of Bandwidth, benefiting from excellent support and efficient data management tools.
- Users appreciate the **navigation ease** of Bandwidth's portal, simplifying porting and number management significantly.

##### Cons

- Users find the **complex setup for beginners** of Bandwidth challenging, affecting their initial experience and usability.
- Users express frustration with **customer service variability** , highlighting unhelpful support and challenges in setup processes.
- Users experience **messaging issues** with Bandwidth, including complex setup and limited customer support, affecting their overall experience.
- Users are frustrated with **time constraints** affecting password updates and support access, complicating their overall experience.
- Users experience **delays** in support response times, making problem resolution frustrating and less convenient.

#### What Are Recent G2 Reviews of Bandwidth?

**["Great Account Manager and RCS Team Support"](https://www.g2.com/survey_responses/bandwidth-review-12305144)**

**Rating:** 4.5/5.0 stars

_— Jesse D._

[Read full review](https://www.g2.com/survey_responses/bandwidth-review-12305144)

**["Exceptional Voice Quality & Support, Streamlined Setup"](https://www.g2.com/survey_responses/bandwidth-review-6641960)**

**Rating:** 5.0/5.0 stars

_— Bob Z._

[Read full review](https://www.g2.com/survey_responses/bandwidth-review-6641960)

#### What Are G2 Users Discussing About Bandwidth?

- [How do you increase bandwidth?](https://www.g2.com/discussions/how-do-you-increase-bandwidth)
- [What is bandwidth phone carrier?](https://www.g2.com/discussions/what-is-bandwidth-phone-carrier)
- [How can I monitor bandwidth?](https://www.g2.com/discussions/how-can-i-monitor-bandwidth)
- [What's using my bandwidth?](https://www.g2.com/discussions/what-s-using-my-bandwidth)

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