# Best VoIP Providers with Instant Messaging Capabilities - Page 2

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 426

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,400+ Authentic Reviews
- 426+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=16314&focus%5B%5D=70977&focus%5B%5D=18255&focus%5B%5D=71595)

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Dialpad Connect, Webex Calling, Webex Suite, and 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=cisco-webex-suite&focus%5B%5D=8x8-work)

**Sponsored**

### 3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-14T20%3A04%3A51Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=15858&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%2Ff%2Finstant-messaging%3Ffacet%3Dinstant-messaging%26filters%255Bverified_features%255D%255B%255D%3D2138%26page%3D2&secure%5Btoken%5D=772ed3a8322da19a3f5fc397ea217e41fa620445a139ff340d9d44acb6def4f5&secure%5Burl%5D=https%3A%2F%2Fwww.3cx.com%2Fpbx%2Fsip-trunks%2F%3Futm_source%3Dg2%26utm_medium%3Dclicks_campaign%26utm_content%3Dvoip&secure%5Burl_type%5D=custom_url)

### [Sangoma Unified Communications Platform](https://www.g2.com/products/sangoma-unified-communications-platform/reviews)

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications. This approach delivers rapid, agile improvements to meet the real-world needs of customers and partners. From API integrations and workflow automation to purpose-built vertical solutions, Sangoma ensures that innovation isn't a buzzword — it's built in. - Cloud UCaaS: Easy to deploy and manage, ideal for businesses with limited IT resources - Hybrid UCaaS: Combines the scalability of cloud with the security of on-prem. Designed for high-reliability use cases like healthcare, with local survivability and 4G/5G failover - On-Prem UC: Best for government, education, and municipal sectors seeking full control and traditional telephony functionality Sangoma’s UC platform integrates with Microsoft Teams and CRMs like Salesforce, and can be paired with contact center tools, plug-and-play phones (wired and wireless), headsets, and accessories. It also supports VoIP gateways, Session Border Controllers for secure remote connectivity, and managed security and networking solutions.

**Average Rating:** 4.2/5.0

**Total Reviews:** 240

#### How Do G2 Users Rate Sangoma Unified Communications Platform?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Sangoma Unified Communications Platform?

- **Seller:** [Sangoma](https://www.g2.com/sellers/sangoma)
- **Year Founded:** 1984
- **HQ Location:** Markham, ON
- **Twitter:** @Sangoma  
6,562 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website)  
607 employees on LinkedIn®
- **Ownership:** TSX-V:STC

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Hospital & Health Care, Financial Services
- **Company Size:** 51% Small, 48% Medium

#### What Do G2 Reviewers Say About Sangoma Unified Communications Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Sangoma Unified Communications Platform, facilitating seamless communication and collaboration.
- Users appreciate the **seamless integration of business tools** in Sangoma, making communication efficient and hassle-free.
- Users value the **reliable performance** of Sangoma Unified Communications Platform, praising its seamless integration and uptime.
- Users appreciate the **reliable call quality** of Sangoma Unified Communications, enhancing their communication efficiency and satisfaction.
- Users appreciate the **seamless integration** of video, voice, messaging, and collaboration in Sangoma, enhancing team productivity.

##### Cons

- Users find the **setup process complex** , making it challenging for those without telephony expertise to configure effectively.
- Users find **difficult settings management** to complicate configurations, especially for those lacking telephony expertise.
- Users find Sangoma to be **expensive** compared to competitors, particularly due to high licensing and add-on costs.
- Users find the **high cost** of Sangoma's platform to be a concern compared to similar service providers.
- Users find the **lack of intuitiveness** in Sangoma's platform frustrating, noting an outdated interface and complex setup.

#### What Are Recent G2 Reviews of Sangoma Unified Communications Platform?

**["Convenient Features and Seamless Customer Support for my Business"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)**

**Rating:** 5.0/5.0 stars

_— Jordan S._

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)

**["Sangoma makes it easy"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)**

**Rating:** 4.5/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)

#### What Are G2 Users Discussing About Sangoma Unified Communications Platform?

- [What is Switchvox used for?](https://www.g2.com/discussions/what-is-switchvox-used-for)

### [Mitel](https://www.g2.com/products/mitel/reviews)

Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location. Our focus on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other and not have to focus on making the software work.

**Average Rating:** 3.8/5.0

**Total Reviews:** 220

#### How Do G2 Users Rate Mitel?

- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Mitel?

- **Seller:** [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9)
- **Year Founded:** 1972
- **HQ Location:** Kanata, Ontario
- **Twitter:** @Mitel  
22,451 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a4734231cccb07e4478cf7d109b6d1ed6635375229b8f5b42c0a5461f77465b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4924%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,011 employees on LinkedIn®
- **Total Revenue (USD mm):** $1,300

#### Who Uses This Product?

- **Who Uses This:** Office Manager, IT Manager
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 47% Small, 46% Medium

#### What Do G2 Reviewers Say About Mitel?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Mitel's solutions easy to implement, highlighting the **user-friendly interface** that enhances overall functionality.
- Users love the **easy setup** of Mitel solutions, enabling smooth integration with existing systems and user-friendly interfaces.
- Users appreciate the **easy access** of Mitel's solutions, noting their seamless integration and user-friendly interfaces.
- Users appreciate the **easy implementation** of Mitel solutions, seamlessly integrating with existing platforms and user-friendly interfaces.
- Users appreciate the **easy integration** of Mitel's solutions with existing platforms, enhancing overall usability and efficiency.

##### Cons

- Users experience **performance issues** with Mitel, citing frequent bugs and crashes that hinder effective usage.
- Users report frequent **software bugs** that lead to crashes and frustrating technical difficulties during use.
- Users experience significant **app instability** with Mitel, as the Mobility application is often non-functional.
- Users find **complex reporting** in Mitel to be time-consuming and prone to technical difficulties, affecting usability.
- Users report frequent **connection issues** with Mitel, leading to an unreliable experience with the Mobility application.

#### What Are Recent G2 Reviews of Mitel?

**["A Unified communication platform short review"](https://www.g2.com/survey_responses/mitel-review-11054570)**

**Rating:** 5.0/5.0 stars

_— Menard B._

[Read full review](https://www.g2.com/survey_responses/mitel-review-11054570)

**["Sunsetting soon, move to cloud"](https://www.g2.com/survey_responses/mitel-review-11913776)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Services_

[Read full review](https://www.g2.com/survey_responses/mitel-review-11913776)

#### What Are G2 Users Discussing About Mitel?

- [What is Mitel MiCloud Connect used for?](https://www.g2.com/discussions/what-is-mitel-micloud-connect-used-for)
- [How do I download Mitel connect?](https://www.g2.com/discussions/how-do-i-download-mitel-connect)
- [What does Mitel Connect do?](https://www.g2.com/discussions/what-does-mitel-connect-do)
- [How do I share my screen with Mitel connect?](https://www.g2.com/discussions/how-do-i-share-my-screen-with-mitel-connect)
- [What is MiCloud connect?](https://www.g2.com/discussions/what-is-micloud-connect)

### [FluentStream Technologies](https://www.g2.com/products/fluentstream-technlogoies-fluentstream-technologies/reviews)

FluentStream Technologies offers a comprehensive cloud-based communications platform tailored for small and medium-sized businesses (SMBs). Their solutions encompass voice services, video conferencing, business texting, eFax, and contact center functionalities, all designed to enhance collaboration, boost productivity, and improve customer engagement. With a focus on flexibility and scalability, FluentStream ensures that businesses can communicate effectively from any device or location. Key Features and Functionality: - Voice Services: VoIP-enabled calling facilitates seamless collaboration, enhancing productivity and customer service across devices and locations. - Video Conferencing: High-quality video meetings with features like virtual backgrounds, screen sharing, whiteboarding, team messaging, in-meeting chat, and AI-powered smart meeting summaries. - Business Texting and eFax: Integrated solutions for sending and receiving text messages and faxes, streamlining communication channels. - Contact Center Services: Comprehensive call center services optimize agents' ability to respond quickly and accurately to customer needs, enabling data-driven decision-making. - Mobile and Web Applications: Manage calls, create call routes, edit user accounts, and handle notifications from anywhere using FluentStream's mobile and web apps. - AI and Automation: Features like transcription, sentiment analysis, smart routing, and workflow triggers save time and improve service quality. Primary Value and Solutions Provided: FluentStream's platform addresses the communication challenges faced by SMBs by offering a unified, cloud-based solution that integrates various communication channels into one secure, easy-to-manage space. This integration eliminates the need for multiple platforms, reducing complexity and costs. The flexibility of their services allows businesses to operate efficiently in remote or hybrid work environments, ensuring that teams remain connected and responsive to customer needs. With over 100 features, including advanced call routing, analytics, and CRM integrations, FluentStream empowers businesses to customize their communication systems to fit their unique requirements. Additionally, their award-winning, US-based 24/7 customer support ensures that businesses have the assistance they need whenever they need it.

**Average Rating:** 4.8/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate FluentStream Technologies?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.4/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind FluentStream Technologies?

- **Seller:** [FluentStream Technologies](https://www.g2.com/sellers/fluentstream-technologies-4e9b7874-5c60-4723-9291-f45f1e08b21b)
- **Year Founded:** 2007
- **HQ Location:** Denver, CO
- **Twitter:** @FluentStream  
641 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=be38d81815e279318d079e784453c0c920e2ac1071defc0d2370a36cdc16262f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffluentstream-technologies&secure%5Burl_type%5D=linkedin_company_website)  
49 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 92% Small, 8% Medium

#### What Do G2 Reviewers Say About FluentStream Technologies?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **system's ease of access** exceptional, allowing tailored functionalities for different user levels.
- Users appreciate the **easy-to-use calling features** that enhance productivity and streamline communication with various functions.
- Users value the **exceptional call quality** of FluentStream Technologies, enhancing communication efficiency and clarity.
- Users love the **call recording feature** that simplifies message delivery and organizes important calls efficiently.
- Users find FluentStream Technologies to be **user-friendly** , with essential features that streamline communication effectively.

##### Cons

- Users often experience **connection issues and dropped calls** , impacting the reliability of FluetStream Technologies' service.
- Users report frequent **call drops** , often attributed to unreliable internet connections impacting their experience with FluentStream Technologies.
- Users often face **connection issues and dropped calls** , which hinder their experience with FluentStream Technologies.
- Users experience **connection issues** with FluentStream Technologies, leading to dropped calls and frustration during use.
- Users face **connection issues** with FluentStream Technologies, leading to dropped calls and unreliable communication.

#### What Are Recent G2 Reviews of FluentStream Technologies?

**["Best price, Best quality, Best Support"](https://www.g2.com/survey_responses/fluentstream-technologies-review-8501312)**

**Rating:** 4.5/5.0 stars

_— Mansour B._

[Read full review](https://www.g2.com/survey_responses/fluentstream-technologies-review-8501312)

**["Easy to Use System with Great Voicemail Drop, but Dependent on Internet Quality"](https://www.g2.com/survey_responses/fluentstream-technologies-review-11823147)**

**Rating:** 4.5/5.0 stars

_— Janene B._

[Read full review](https://www.g2.com/survey_responses/fluentstream-technologies-review-11823147)

#### What Are G2 Users Discussing About FluentStream Technologies?

- [What is FluentStream Technologies used for?](https://www.g2.com/discussions/what-is-fluentstream-technologies-used-for)

### [Monster VoIP](https://www.g2.com/products/monster-voip/reviews)

Say goodbye to complex business phone systems Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful phone system or a larger company looking to scale — Monster VoIP has you covered. A feature-rich business phone system: Give your company the calling functionality, agility, and support it needs to excel in the digital age with Monster VoIP's powerful cloud PBX system. Simplify your business phone solution with Monster VoIP. Discover best-in-class solutions that support your business, its people, and its processes. Book a meeting today to explore your options. Monster VoIP offers fully hosted Enterprise Phone Systems that include Mobilty, SMS, Screen Sharing, Click2Call and CRM Integrations.

**Average Rating:** 4.3/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Monster VoIP?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Monster VoIP?

- **Seller:** [Monster VoIP](https://www.g2.com/sellers/monster-voip)
- **Year Founded:** 2012
- **HQ Location:** Los Angeles, California
- **Twitter:** @MonsterVoIP  
1,594 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b507368e9a6557dd02c808da11fa388ffa4be4c86756cc6753efc7e3cd5ff95&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11735811%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Insurance
- **Company Size:** 91% Small, 9% Medium

#### What Are Recent G2 Reviews of Monster VoIP?

**["Monster VoIP went above and beyond to service its client"](https://www.g2.com/survey_responses/monster-voip-review-4492517)**

**Rating:** 5.0/5.0 stars

_— Verified User in Law Practice_

[Read full review](https://www.g2.com/survey_responses/monster-voip-review-4492517)

**["Outstandingly connectivity with simple setup"](https://www.g2.com/survey_responses/monster-voip-review-4369629)**

**Rating:** 5.0/5.0 stars

_— Patrick T._

[Read full review](https://www.g2.com/survey_responses/monster-voip-review-4369629)

#### What Are G2 Users Discussing About Monster VoIP?

- [What is Monster VoIP used for?](https://www.g2.com/discussions/what-is-monster-voip-used-for)

### [CloudCall](https://www.g2.com/products/cloudcall/reviews)

Now offering No-Commitment Contracts through 2025! See how CloudCall is the #o1 AI-powered communication platform built specifically for CRM users in recruitment, sales, and customer engagement teams. By embedding voice, SMS, call recordings, and AI-generated summaries directly into CRM records, CloudCall helps teams streamline workflows, gain deeper visibility, and improve performance—where they already work. Designed for staffing and recruitment firms and other fast-moving industries, CloudCall combines a modern softphone with click-to-call, power dialing, local presence, text messaging, and real-time coaching tools. Every interaction is captured and automatically synced to the CRM, turning conversations into actionable data. With industry-leading integrations into CRMs like Bullhorn, Vincere, JobDiva, Tracker, LaborEdge, and more, CloudCall helps businesses: - Increase recruiter and sales productivity - Improve data accuracy and compliance - Unlock coaching insights with live monitoring and AI call summaries - Enable remote work with full visibility and reporting - Drive more placements and deals with less admin CloudCall is hosted on a global hyperscale cloud network for unmatched reliability (99.99% uptime) and performance. With over a decade of experience serving staffing and recruitment teams, CloudCall is trusted by thousands of users worldwide. Whether you're in the office or on the move, CloudCall ensures your communications are always connected, captured, and contributing to success. www.cloudcall.com Boston | Austin | Leicester | Boston | London sales@cloudcall.com

**Average Rating:** 3.9/5.0

**Total Reviews:** 72

#### How Do G2 Users Rate CloudCall?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 7.7/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 7.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CloudCall?

- **Seller:** [CloudCall Group Plc](https://www.g2.com/sellers/cloudcall-group-plc)
- **Company Website:** www.cloudcall.com
- **Year Founded:** 2011
- **HQ Location:** Boston, USA
- **Twitter:** @CloudCall  
2,232 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c54fbfeae47643f33033e96a1d93fe2d25d999316942b48bd4ed351053b7053&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2237266%2F&secure%5Burl_type%5D=linkedin_company_website)  
69 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Staffing and Recruiting, Information Technology and Services
- **Company Size:** 61% Small, 34% Medium

#### What Do G2 Reviewers Say About CloudCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of CloudCall, enjoying seamless communication and efficient management of their needs.
- Users love the **easy integration** of CloudCall with CRMs, enhancing communication and collaboration seamlessly.
- Users enjoy the **easy setup** of CloudCall, allowing for quick initiation and effective communication management.
- Users praise the **seamless integrations** of CloudCall, enhancing communication tracking and overall workflow efficiency.
- Users commend CloudCall for its **exceptional customer support** , highlighting responsive and caring assistance throughout their experience.

##### Cons

- Users often experience **poor call quality** with dropped calls and unreliable connections impacting communication effectiveness.
- Users experience **audio problems** with CloudCall, leading to difficulties in communication during calls.
- Users report frequent **call drops** with CloudCall, highlighting a major concern for reliability and user experience.
- Users experience **call connection issues** that disrupt communication, leading to frustrating interactions with customers.
- Users report **slow customer service response** and issues with log in and call quality affecting their experience.

#### What Are Recent G2 Reviews of CloudCall?

**["Seamless Candidate Contact, 24/7 Accessibility"](https://www.g2.com/survey_responses/cloudcall-review-11986535)**

**Rating:** 5.0/5.0 stars

_— Lexi B._

[Read full review](https://www.g2.com/survey_responses/cloudcall-review-11986535)

**["Simple Setup, Reliable Call Management"](https://www.g2.com/survey_responses/cloudcall-review-12326662)**

**Rating:** 4.5/5.0 stars

_— Maitri P._

[Read full review](https://www.g2.com/survey_responses/cloudcall-review-12326662)

#### What Are G2 Users Discussing About CloudCall?

- [How do you make a CloudCall?](https://www.g2.com/discussions/how-do-you-make-a-cloudcall)
- [Who is CloudCall limited?](https://www.g2.com/discussions/who-is-cloudcall-limited)
- [What is CloudCall communicator?](https://www.g2.com/discussions/what-is-cloudcall-communicator) - 1 comment
- [Is CloudCall voip?](https://www.g2.com/discussions/is-cloudcall-voip) - 1 comment

### [Yodel.io](https://www.g2.com/products/yodel-io/reviews)

Yodel.io is the phone system that unites all your communication in one place that your team already loves – Slack! No additional software needed. Use your own phone number or get a new one in over 100 countries.

**Average Rating:** 4.4/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Yodel.io?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.4/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Yodel.io?

- **Seller:** [YodelTalk](https://www.g2.com/sellers/yodeltalk)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, CA
- **Twitter:** @yodeltalk  
365 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab4ac92ffaef2bcd61e862f3101915f24c162ab615ac165603e8dfcd41d96697&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10598592%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 86% Small, 14% Medium

#### What Do G2 Reviewers Say About Yodel.io?

_AI-generated summary from verified user reviews_

##### Cons

- Users report **poor customer service** , with unresponsive support leading to lost accounts and numbers.
- Users express concern over **limited access** to support, risking account closure and loss of phone numbers without assistance.
- Users are frustrated by the **number issues** of Yodel.io, experiencing account closures and poor support ultimately causing lost numbers.
- Users report **performance issues** with Yodel.io, citing poor support and potential loss of services and accounts.

#### What Are Recent G2 Reviews of Yodel.io?

**["Your Virtual Call Center in Slack or MS Teams"](https://www.g2.com/survey_responses/yodel-io-review-2645537)**

**Rating:** 4.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/yodel-io-review-2645537)

**["We continue to love Yodel!"](https://www.g2.com/survey_responses/yodel-io-review-5323858)**

**Rating:** 4.5/5.0 stars

_— Dan M._

[Read full review](https://www.g2.com/survey_responses/yodel-io-review-5323858)

#### What Are G2 Users Discussing About Yodel.io?

- [What is Yodel.io used for?](https://www.g2.com/discussions/what-is-yodel-io-used-for)

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