# Best VoIP Providers with Hold Music Capabilities - Page 2

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 426

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,400+ Authentic Reviews
- 426+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=16314&focus%5B%5D=70977&focus%5B%5D=18255&focus%5B%5D=71595)

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Dialpad Connect, Webex Calling, Webex Suite, and 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=cisco-webex-suite&focus%5B%5D=8x8-work)

**Sponsored**

### Techmode

Titanium 3CX Partner | Sapphire Avaya Partner Techmode was founded in 2003 and has been providing businesses the best in business phone systems for over 20 years. From private instance UCaaS to advanced Contact Center solutions, Techmode provides white glove installation and concierge level support to every client. TechmodeGO Collaboration Suite UCaaS Experience seamless collaboration with TechmodeGO’s all-in-one communication platform tailored for your business needs. Contact Center- Techmode offers a variety of Contact Center options to suite any business including Amazon Connect. SMS/MMS Business Texting Single Instance, private, high availability cloud phone systems

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-14T17%3A05%3A46Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1810487&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%2Ff%2Fhold-music%3Ffilters%255Bverified_features%255D%255B%255D%3D2142%26page%3D2&secure%5Btoken%5D=4e262e31b755a903ba1719341fe0919554b09e473af056e67accf3f4af590a28&secure%5Burl%5D=https%3A%2F%2Fwww.techmode.com%2Ftechmodego-collaboration-suite%2F%3Futm_source%3DG2%26utm_medium%3DG2%26utm_campaign%3DG2&secure%5Burl_type%5D=custom_url)

### [Asterisk](https://www.g2.com/products/asterisk/reviews)

Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for developing state-of-the-art communications applications. Asterisk includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Discover how Asterisk can power your next-generation communications deployment.

**Average Rating:** 4.6/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Asterisk?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Asterisk?

- **Seller:** [Sangoma](https://www.g2.com/sellers/sangoma)
- **Year Founded:** 1984
- **HQ Location:** Markham, ON
- **Twitter:** @Sangoma  
6,562 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website)  
607 employees on LinkedIn®
- **Ownership:** TSX-V:STC

#### Who Uses This Product?

- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 47% Medium, 36% Small

#### What Do G2 Reviewers Say About Asterisk?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customization** of Asterisk, enhancing telephony infrastructure and operational efficiency through AGI scripts.
- Users praise the **easy integration** of Asterisk, making it a fundamental choice for every PBX setup.
- Users value the **easy integrations** of Asterisk, finding it a solid foundation for their PBX needs.
- Users value the **easy integration** of Asterisk, making it a solid foundation for every PBX system.
- Users value the **time efficiency** of Asterisk, automating processes and optimizing call routing for better productivity.

##### Cons

- Users find Asterisk's **complex processes** daunting, requiring significant technical knowledge for effective administration and setup.
- Users find the **customer service lacking** , with limited support and complexity requiring technical knowledge for effective use.
- Users find the **difficult interface** of Asterisk requires technical knowledge and can complicate administration efforts.
- Users find **difficult settings management** challenging, requiring significant technical knowledge and facing limited support options.
- Users find the **login issues** with Asterisk dialer inconvenient, as it requires multiple logins beyond the CRM.

#### What Are Recent G2 Reviews of Asterisk?

**["Rugged Dialer That Gels Seamlessly with Any CRM"](https://www.g2.com/survey_responses/asterisk-review-12371322)**

**Rating:** 4.5/5.0 stars

_— Sathyanarayanan A._

[Read full review](https://www.g2.com/survey_responses/asterisk-review-12371322)

**["Pilar of Telephony"](https://www.g2.com/survey_responses/asterisk-review-11757768)**

**Rating:** 5.0/5.0 stars

_— Jose S._

[Read full review](https://www.g2.com/survey_responses/asterisk-review-11757768)

#### What Are G2 Users Discussing About Asterisk?

- [What is Asterisk used for?](https://www.g2.com/discussions/what-is-asterisk-used-for)
- [Can Asterisk run on Windows?](https://www.g2.com/discussions/can-asterisk-run-on-windows)
- [What does it mean when you get a call from Asterisk?](https://www.g2.com/discussions/what-does-it-mean-when-you-get-a-call-from-asterisk)
- [How do you make an asterisk?](https://www.g2.com/discussions/how-do-you-make-an-asterisk)
- [What can Asterisk do?](https://www.g2.com/discussions/what-can-asterisk-do)

### [MiVoice Business](https://www.g2.com/products/mivoice-business/reviews)

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

**Average Rating:** 4.1/5.0

**Total Reviews:** 136

#### How Do G2 Users Rate MiVoice Business?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MiVoice Business?

- **Seller:** [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9)
- **Year Founded:** 1972
- **HQ Location:** Kanata, Ontario
- **Twitter:** @Mitel  
22,451 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a4734231cccb07e4478cf7d109b6d1ed6635375229b8f5b42c0a5461f77465b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4924%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,011 employees on LinkedIn®
- **Total Revenue (USD mm):** $1,300

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Insurance
- **Company Size:** 66% Medium, 29% Small

#### What Are Recent G2 Reviews of MiVoice Business?

**["good experiance"](https://www.g2.com/survey_responses/mivoice-business-review-9102158)**

**Rating:** 5.0/5.0 stars

_— Milan K._

[Read full review](https://www.g2.com/survey_responses/mivoice-business-review-9102158)

**["Useful integration for desktop control of VOIP phone line."](https://www.g2.com/survey_responses/mivoice-business-review-9901247)**

**Rating:** 4.0/5.0 stars

_— Verified User in Museums and Institutions_

[Read full review](https://www.g2.com/survey_responses/mivoice-business-review-9901247)

#### What Are G2 Users Discussing About MiVoice Business?

- [What is MiVoice Business used for?](https://www.g2.com/discussions/what-is-mivoice-business-used-for)
- [What is MiVoice Connect used for?](https://www.g2.com/discussions/what-is-mivoice-connect-used-for)

### [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform. - Enhanced Mobility: Supports mobile and remote workers with features that enable productivity from any location, transforming workspaces and attracting top talent. - Scalability: Accommodates organizations of varying sizes, from small businesses to large enterprises with up to 80,000 users, ensuring the solution grows with the organization's needs. - Cloud-Connected Operations: Offers Webex Cloud-Connected UC services, allowing centralized control of operations functions such as upgrades, analytics, and troubleshooting across multiple sites. - Open and Interoperable: Supports industry standards and a broad ecosystem of third-party integrations, facilitating rich collaboration and embedding communication within business applications. - Security and Compliance: Utilizes the latest authentication, encryption, and communication protocols, complying with key industry certifications to secure data and communications across various sectors. Primary Value and Solutions Provided: Cisco Unified Communications Manager addresses the need for a cohesive and efficient communication system within organizations. By integrating various communication services, it simplifies infrastructure, reduces costs, and enhances collaboration among employees, regardless of their location or device. Its scalability ensures that businesses can adapt to growth and changing requirements, while robust security measures protect sensitive information. The solution's flexibility, including cloud-connected options, allows organizations to modernize their communication systems and support a dynamic workforce effectively.

**Average Rating:** 4.4/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate Cisco Unified Communications Manager (CallManager)?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Cisco Unified Communications Manager (CallManager)?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Higher Education
- **Company Size:** 49% Medium, 45% Large

#### What Do G2 Reviewers Say About Cisco Unified Communications Manager (CallManager)?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliability** of Cisco Unified Communications Manager, appreciating its smooth integration and consistent performance.
- Users value the **feature-rich video conferencing** capabilities of CUCM, supporting diverse communication needs effortlessly.
- Users value the **robust communication capabilities** of Cisco Unified Communications Manager for seamless collaboration in local networks.
- Users value the **exceptional customer service support** provided by CUCM, enhancing their 24/7 operational efficiency.
- Users admire the **robust messaging features** of CUCM, enhancing communication and service efficiency in a 24/7 environment.

##### Cons

- Users find the **complex processes** involved in managing CUCM overwhelming, especially with multiple required servers and integrations.
- Users report issues with the **missing internal billing & call detail record interface** , causing complications in tracking costs effectively.
- Users find the **high cost** of Cisco Unified Communications Manager a barrier, especially for smaller businesses with fewer users.
- Users often face challenges due to the **missing internal billing and call detail record interface** , impacting their operational efficiency.
- Users find the **missing internal billing and call detail record interface** a significant drawback impacting operational efficiency.

#### What Are Recent G2 Reviews of Cisco Unified Communications Manager (CallManager)?

**["The Ferrari of Phone Systems"](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-8846620)**

**Rating:** 5.0/5.0 stars

_— Claudia K._

[Read full review](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-8846620)

**["Excellent Solution with Robust Features"](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-12092140)**

**Rating:** 4.0/5.0 stars

_— Verified User in Education Management_

[Read full review](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-12092140)

#### What Are G2 Users Discussing About Cisco Unified Communications Manager (CallManager)?

- [What are the benefits and challenges of using Cisco Unified Communications Manager for enterprise communication?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-cisco-unified-communications-manager-for-enterprise-communication)
- [What is Cisco Unified Communications Manager (CallManager) used for?](https://www.g2.com/discussions/what-is-cisco-unified-communications-manager-callmanager-used-for)
- [What is the latest version of Cisco Call Manager?](https://www.g2.com/discussions/what-is-the-latest-version-of-cisco-call-manager)
- [What is Cisco Unified Communications Manager Express?](https://www.g2.com/discussions/what-is-cisco-unified-communications-manager-express)
- [Is Cisco Call Manager a PBX?](https://www.g2.com/discussions/is-cisco-call-manager-a-pbx)

### [Sangoma Unified Communications Platform](https://www.g2.com/products/sangoma-unified-communications-platform/reviews)

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications. This approach delivers rapid, agile improvements to meet the real-world needs of customers and partners. From API integrations and workflow automation to purpose-built vertical solutions, Sangoma ensures that innovation isn't a buzzword — it's built in. - Cloud UCaaS: Easy to deploy and manage, ideal for businesses with limited IT resources - Hybrid UCaaS: Combines the scalability of cloud with the security of on-prem. Designed for high-reliability use cases like healthcare, with local survivability and 4G/5G failover - On-Prem UC: Best for government, education, and municipal sectors seeking full control and traditional telephony functionality Sangoma’s UC platform integrates with Microsoft Teams and CRMs like Salesforce, and can be paired with contact center tools, plug-and-play phones (wired and wireless), headsets, and accessories. It also supports VoIP gateways, Session Border Controllers for secure remote connectivity, and managed security and networking solutions.

**Average Rating:** 4.2/5.0

**Total Reviews:** 240

#### How Do G2 Users Rate Sangoma Unified Communications Platform?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Sangoma Unified Communications Platform?

- **Seller:** [Sangoma](https://www.g2.com/sellers/sangoma)
- **Year Founded:** 1984
- **HQ Location:** Markham, ON
- **Twitter:** @Sangoma  
6,562 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website)  
607 employees on LinkedIn®
- **Ownership:** TSX-V:STC

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Hospital & Health Care, Financial Services
- **Company Size:** 51% Small, 48% Medium

#### What Do G2 Reviewers Say About Sangoma Unified Communications Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Sangoma Unified Communications Platform, facilitating seamless communication and collaboration.
- Users appreciate the **seamless integration of business tools** in Sangoma, making communication efficient and hassle-free.
- Users value the **reliable performance** of Sangoma Unified Communications Platform, praising its seamless integration and uptime.
- Users appreciate the **reliable call quality** of Sangoma Unified Communications, enhancing their communication efficiency and satisfaction.
- Users appreciate the **seamless integration** of video, voice, messaging, and collaboration in Sangoma, enhancing team productivity.

##### Cons

- Users find the **setup process complex** , making it challenging for those without telephony expertise to configure effectively.
- Users find **difficult settings management** to complicate configurations, especially for those lacking telephony expertise.
- Users find Sangoma to be **expensive** compared to competitors, particularly due to high licensing and add-on costs.
- Users find the **high cost** of Sangoma's platform to be a concern compared to similar service providers.
- Users find the **lack of intuitiveness** in Sangoma's platform frustrating, noting an outdated interface and complex setup.

#### What Are Recent G2 Reviews of Sangoma Unified Communications Platform?

**["Convenient Features and Seamless Customer Support for my Business"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)**

**Rating:** 5.0/5.0 stars

_— Jordan S._

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)

**["Sangoma makes it easy"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)**

**Rating:** 4.5/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)

#### What Are G2 Users Discussing About Sangoma Unified Communications Platform?

- [What is Switchvox used for?](https://www.g2.com/discussions/what-is-switchvox-used-for)

### [Bria](https://www.g2.com/products/bria/reviews)

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features? Bria Teams includes team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you're always in the loop. Bria also includes a user-friendly web management portal for centrally setting up calling accounts and team members. Once configured, all users need to do is log in to their apps with their email and password and they're ready to start communicating and collaborating!

**Average Rating:** 4.4/5.0

**Total Reviews:** 62

#### How Do G2 Users Rate Bria?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.4/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Bria?

- **Seller:** [CounterPath](https://www.g2.com/sellers/counterpath)
- **Year Founded:** 2002
- **HQ Location:** Vancouver, BC
- **Twitter:** @CounterPath  
2,016 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e63c723dc38a2083089230ff4a45ada4a1920f5eb0ce4305725b665c62536880&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F380563%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®
- **Ownership:** NASDAQ:CPAH

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 56% Small, 40% Medium

#### What Do G2 Reviewers Say About Bria?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Bria's **flexibility and feature-rich interface** , enabling seamless communication and collaboration effortlessly.
- Users love the **affordability** of Bria, finding it easy to set up and sleek for a clutter-free workspace.
- Users love the **ease of setup and caller ID feature** , enjoying a cleaner, less cluttered office environment.
- Users praise the **call quality** of Bria, enjoying clear communications through a sleek, clutter-free setup.
- Users value the **VOIP connectivity** of Bria, enabling sales teams to answer work calls on-the-go.

##### Cons

- Users experience **performance issues** with Bria, facing lags, freezes, and frequent sound and reliability problems.
- Users find it challenging to manage **access issues** with Bria, particularly when attempting to turn off notifications effectively.
- Users report significant **audio issues** with Bria, including call drops and app reliability problems affecting communication.
- Users frequently experience **audio problems** , including sound issues and calls dropping, affecting their communication reliability.
- Users report **call drops** and sound issues with Bria, affecting their communication reliability significantly.

#### What Are Recent G2 Reviews of Bria?

**["BRIA 5: Reliable, Clear Call Quality and an Easy-to-Use Interface"](https://www.g2.com/survey_responses/bria-review-12619520)**

**Rating:** 5.0/5.0 stars

_— Grant S._

[Read full review](https://www.g2.com/survey_responses/bria-review-12619520)

**["Affordable, Tailored Phone Service That Fits Our Business"](https://www.g2.com/survey_responses/bria-review-12695342)**

**Rating:** 4.5/5.0 stars

_— Bill L._

[Read full review](https://www.g2.com/survey_responses/bria-review-12695342)

#### What Are G2 Users Discussing About Bria?

- [What is Bria used for?](https://www.g2.com/discussions/what-is-bria-used-for) - 1 comment
- [How do you use a Bria phone?](https://www.g2.com/discussions/how-do-you-use-a-bria-phone)
- [What is Bria enterprise?](https://www.g2.com/discussions/what-is-bria-enterprise) - 1 comment
- [How do you use Bria?](https://www.g2.com/discussions/how-do-you-use-bria)
- [What is Bria software?](https://www.g2.com/discussions/what-is-bria-software)

### [Grasshopper](https://www.g2.com/products/grasshopper/reviews)

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks. Setup is easy, simply set up your call tree, download the app, and start calling & texting customers – no technical headaches, and no complex configuration challenges. At Grasshopper we know the value of a dollar, that’s why we keep our plans low starting at just $14/month (and offer unlimited users!) to make your small business budget stretch big. Backed by decades of experience serving small businesses, Grasshopper provides reliable service, clear call quality, and effortless setup. The result? A polished, professional presence that builds trust, protects your privacy, and helps your business stay responsive, agile, and ready for every opportunity.

**Average Rating:** 3.9/5.0

**Total Reviews:** 162

#### How Do G2 Users Rate Grasshopper?

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.9/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 7.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Grasshopper?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Consumer Services
- **Company Size:** 86% Small, 9% Medium

#### What Do G2 Reviewers Say About Grasshopper?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **international calling features** of Grasshopper, enabling seamless communication with clients across borders.
- Users love the **easy connection** feature of Grasshopper, enabling seamless calls to clients in North America from abroad.
- Users find the **sign-up process intuitive** , making it easy to get started with Grasshopper.
- Users value the **powerful messaging features** of Grasshopper, enhancing their communication efficiency with calls and texts.
- Users find Grasshopper's **VoIP services** effective for making calls, texts, and managing voicemails seamlessly.

##### Cons

- Users highlight the **difficulties in customer service** , especially when trying to cancel their Grasshopper subscription.
- Users highlight the **difficulties in account cancellation** , facing frustrating hurdles and poor customer service experiences.
- Users express frustration over the **high cancellation costs** and cumbersome process, reflecting a poor overall experience.
- Users report frequent **background issues** with Grasshopper, including app freezes and dropped calls that disrupt communication.
- Users experience frustrating **call drops** and frequent freezes, requiring constant restarts and updates that often fail.

#### What Are Recent G2 Reviews of Grasshopper?

**["Empowers Our Communication, Needs Better Scheduling Tools"](https://www.g2.com/survey_responses/grasshopper-review-12737967)**

**Rating:** 4.0/5.0 stars

_— Marisa M._

[Read full review](https://www.g2.com/survey_responses/grasshopper-review-12737967)

**["Easy to Use, Great Performance, and Reasonably Priced"](https://www.g2.com/survey_responses/grasshopper-review-12655882)**

**Rating:** 5.0/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/grasshopper-review-12655882)

#### What Are G2 Users Discussing About Grasshopper?

- [What is Grasshopper used for?](https://www.g2.com/discussions/what-is-grasshopper-used-for)
- [How much does Grasshopper really cost?](https://www.g2.com/discussions/how-much-does-grasshopper-really-cost)
- [How does grasshopper work?](https://www.g2.com/discussions/how-does-grasshopper-work)
- [What is Grasshopper connect?](https://www.g2.com/discussions/what-is-grasshopper-connect) - 1 comment
- [What is Grasshopper software used for?](https://www.g2.com/discussions/what-is-grasshopper-software-used-for) - 1 comment

### [Mitel](https://www.g2.com/products/mitel/reviews)

Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location. Our focus on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other and not have to focus on making the software work.

**Average Rating:** 3.8/5.0

**Total Reviews:** 220

#### How Do G2 Users Rate Mitel?

- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Mitel?

- **Seller:** [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9)
- **Year Founded:** 1972
- **HQ Location:** Kanata, Ontario
- **Twitter:** @Mitel  
22,451 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a4734231cccb07e4478cf7d109b6d1ed6635375229b8f5b42c0a5461f77465b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4924%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,011 employees on LinkedIn®
- **Total Revenue (USD mm):** $1,300

#### Who Uses This Product?

- **Who Uses This:** Office Manager, IT Manager
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 47% Small, 46% Medium

#### What Do G2 Reviewers Say About Mitel?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Mitel's solutions easy to implement, highlighting the **user-friendly interface** that enhances overall functionality.
- Users love the **easy setup** of Mitel solutions, enabling smooth integration with existing systems and user-friendly interfaces.
- Users appreciate the **easy access** of Mitel's solutions, noting their seamless integration and user-friendly interfaces.
- Users appreciate the **easy implementation** of Mitel solutions, seamlessly integrating with existing platforms and user-friendly interfaces.
- Users appreciate the **easy integration** of Mitel's solutions with existing platforms, enhancing overall usability and efficiency.

##### Cons

- Users experience **performance issues** with Mitel, citing frequent bugs and crashes that hinder effective usage.
- Users report frequent **software bugs** that lead to crashes and frustrating technical difficulties during use.
- Users experience significant **app instability** with Mitel, as the Mobility application is often non-functional.
- Users find **complex reporting** in Mitel to be time-consuming and prone to technical difficulties, affecting usability.
- Users report frequent **connection issues** with Mitel, leading to an unreliable experience with the Mobility application.

#### What Are Recent G2 Reviews of Mitel?

**["A Unified communication platform short review"](https://www.g2.com/survey_responses/mitel-review-11054570)**

**Rating:** 5.0/5.0 stars

_— Menard B._

[Read full review](https://www.g2.com/survey_responses/mitel-review-11054570)

**["Sunsetting soon, move to cloud"](https://www.g2.com/survey_responses/mitel-review-11913776)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Services_

[Read full review](https://www.g2.com/survey_responses/mitel-review-11913776)

#### What Are G2 Users Discussing About Mitel?

- [What is Mitel MiCloud Connect used for?](https://www.g2.com/discussions/what-is-mitel-micloud-connect-used-for)
- [How do I download Mitel connect?](https://www.g2.com/discussions/how-do-i-download-mitel-connect)
- [What does Mitel Connect do?](https://www.g2.com/discussions/what-does-mitel-connect-do)
- [How do I share my screen with Mitel connect?](https://www.g2.com/discussions/how-do-i-share-my-screen-with-mitel-connect)
- [What is MiCloud connect?](https://www.g2.com/discussions/what-is-micloud-connect)

### [Monster VoIP](https://www.g2.com/products/monster-voip/reviews)

Say goodbye to complex business phone systems Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful phone system or a larger company looking to scale — Monster VoIP has you covered. A feature-rich business phone system: Give your company the calling functionality, agility, and support it needs to excel in the digital age with Monster VoIP's powerful cloud PBX system. Simplify your business phone solution with Monster VoIP. Discover best-in-class solutions that support your business, its people, and its processes. Book a meeting today to explore your options. Monster VoIP offers fully hosted Enterprise Phone Systems that include Mobilty, SMS, Screen Sharing, Click2Call and CRM Integrations.

**Average Rating:** 4.3/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Monster VoIP?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Monster VoIP?

- **Seller:** [Monster VoIP](https://www.g2.com/sellers/monster-voip)
- **Year Founded:** 2012
- **HQ Location:** Los Angeles, California
- **Twitter:** @MonsterVoIP  
1,594 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b507368e9a6557dd02c808da11fa388ffa4be4c86756cc6753efc7e3cd5ff95&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11735811%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Insurance
- **Company Size:** 91% Small, 9% Medium

#### What Are Recent G2 Reviews of Monster VoIP?

**["Monster VoIP went above and beyond to service its client"](https://www.g2.com/survey_responses/monster-voip-review-4492517)**

**Rating:** 5.0/5.0 stars

_— Verified User in Law Practice_

[Read full review](https://www.g2.com/survey_responses/monster-voip-review-4492517)

**["Outstandingly connectivity with simple setup"](https://www.g2.com/survey_responses/monster-voip-review-4369629)**

**Rating:** 5.0/5.0 stars

_— Patrick T._

[Read full review](https://www.g2.com/survey_responses/monster-voip-review-4369629)

#### What Are G2 Users Discussing About Monster VoIP?

- [What is Monster VoIP used for?](https://www.g2.com/discussions/what-is-monster-voip-used-for)

### [CloudCall](https://www.g2.com/products/cloudcall/reviews)

Now offering No-Commitment Contracts through 2025! See how CloudCall is the #o1 AI-powered communication platform built specifically for CRM users in recruitment, sales, and customer engagement teams. By embedding voice, SMS, call recordings, and AI-generated summaries directly into CRM records, CloudCall helps teams streamline workflows, gain deeper visibility, and improve performance—where they already work. Designed for staffing and recruitment firms and other fast-moving industries, CloudCall combines a modern softphone with click-to-call, power dialing, local presence, text messaging, and real-time coaching tools. Every interaction is captured and automatically synced to the CRM, turning conversations into actionable data. With industry-leading integrations into CRMs like Bullhorn, Vincere, JobDiva, Tracker, LaborEdge, and more, CloudCall helps businesses: - Increase recruiter and sales productivity - Improve data accuracy and compliance - Unlock coaching insights with live monitoring and AI call summaries - Enable remote work with full visibility and reporting - Drive more placements and deals with less admin CloudCall is hosted on a global hyperscale cloud network for unmatched reliability (99.99% uptime) and performance. With over a decade of experience serving staffing and recruitment teams, CloudCall is trusted by thousands of users worldwide. Whether you're in the office or on the move, CloudCall ensures your communications are always connected, captured, and contributing to success. www.cloudcall.com Boston | Austin | Leicester | Boston | London sales@cloudcall.com

**Average Rating:** 3.9/5.0

**Total Reviews:** 72

#### How Do G2 Users Rate CloudCall?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 7.7/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 7.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CloudCall?

- **Seller:** [CloudCall Group Plc](https://www.g2.com/sellers/cloudcall-group-plc)
- **Company Website:** www.cloudcall.com
- **Year Founded:** 2011
- **HQ Location:** Boston, USA
- **Twitter:** @CloudCall  
2,232 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c54fbfeae47643f33033e96a1d93fe2d25d999316942b48bd4ed351053b7053&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2237266%2F&secure%5Burl_type%5D=linkedin_company_website)  
69 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Staffing and Recruiting, Information Technology and Services
- **Company Size:** 61% Small, 34% Medium

#### What Do G2 Reviewers Say About CloudCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of CloudCall, enjoying seamless communication and efficient management of their needs.
- Users love the **easy integration** of CloudCall with CRMs, enhancing communication and collaboration seamlessly.
- Users enjoy the **easy setup** of CloudCall, allowing for quick initiation and effective communication management.
- Users praise the **seamless integrations** of CloudCall, enhancing communication tracking and overall workflow efficiency.
- Users commend CloudCall for its **exceptional customer support** , highlighting responsive and caring assistance throughout their experience.

##### Cons

- Users often experience **poor call quality** with dropped calls and unreliable connections impacting communication effectiveness.
- Users experience **audio problems** with CloudCall, leading to difficulties in communication during calls.
- Users report frequent **call drops** with CloudCall, highlighting a major concern for reliability and user experience.
- Users experience **call connection issues** that disrupt communication, leading to frustrating interactions with customers.
- Users report **slow customer service response** and issues with log in and call quality affecting their experience.

#### What Are Recent G2 Reviews of CloudCall?

**["Seamless Candidate Contact, 24/7 Accessibility"](https://www.g2.com/survey_responses/cloudcall-review-11986535)**

**Rating:** 5.0/5.0 stars

_— Lexi B._

[Read full review](https://www.g2.com/survey_responses/cloudcall-review-11986535)

**["Simple Setup, Reliable Call Management"](https://www.g2.com/survey_responses/cloudcall-review-12326662)**

**Rating:** 4.5/5.0 stars

_— Maitri P._

[Read full review](https://www.g2.com/survey_responses/cloudcall-review-12326662)

#### What Are G2 Users Discussing About CloudCall?

- [How do you make a CloudCall?](https://www.g2.com/discussions/how-do-you-make-a-cloudcall)
- [Who is CloudCall limited?](https://www.g2.com/discussions/who-is-cloudcall-limited)
- [What is CloudCall communicator?](https://www.g2.com/discussions/what-is-cloudcall-communicator) - 1 comment
- [Is CloudCall voip?](https://www.g2.com/discussions/is-cloudcall-voip) - 1 comment

### [Toky](https://www.g2.com/products/toky/reviews)

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.

**Average Rating:** 3.7/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate Toky?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.8/10)
- **Phone Calls:** 7.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 6.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 6.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Toky?

- **Seller:** [Toky](https://www.g2.com/sellers/toky)
- **Year Founded:** 2014
- **HQ Location:** Palo Alto, CA
- **Twitter:** @TokyApp  
941 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=61427a1e0df455b3d7eac4b0ec70047272900c38c4c767b5527e5d8a3ab31ffb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftoky%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 72% Small, 25% Medium

#### What Are Recent G2 Reviews of Toky?

**["Toky and its Performance"](https://www.g2.com/survey_responses/toky-review-6869032)**

**Rating:** 4.0/5.0 stars

_— Moses Oniel D._

[Read full review](https://www.g2.com/survey_responses/toky-review-6869032)

**["Easy for all to use"](https://www.g2.com/survey_responses/toky-review-7964416)**

**Rating:** 4.0/5.0 stars

_— Emily C._

[Read full review](https://www.g2.com/survey_responses/toky-review-7964416)

#### What Are G2 Users Discussing About Toky?

- [What is the use of Toky?](https://www.g2.com/discussions/what-is-the-use-of-toky)
- [What is Toky app?](https://www.g2.com/discussions/what-is-toky-app)
- [How does Toky work?](https://www.g2.com/discussions/how-does-toky-work)

### [Yodel.io](https://www.g2.com/products/yodel-io/reviews)

Yodel.io is the phone system that unites all your communication in one place that your team already loves – Slack! No additional software needed. Use your own phone number or get a new one in over 100 countries.

**Average Rating:** 4.4/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Yodel.io?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.4/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Yodel.io?

- **Seller:** [YodelTalk](https://www.g2.com/sellers/yodeltalk)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, CA
- **Twitter:** @yodeltalk  
365 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab4ac92ffaef2bcd61e862f3101915f24c162ab615ac165603e8dfcd41d96697&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10598592%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 86% Small, 14% Medium

#### What Do G2 Reviewers Say About Yodel.io?

_AI-generated summary from verified user reviews_

##### Cons

- Users report **poor customer service** , with unresponsive support leading to lost accounts and numbers.
- Users express concern over **limited access** to support, risking account closure and loss of phone numbers without assistance.
- Users are frustrated by the **number issues** of Yodel.io, experiencing account closures and poor support ultimately causing lost numbers.
- Users report **performance issues** with Yodel.io, citing poor support and potential loss of services and accounts.

#### What Are Recent G2 Reviews of Yodel.io?

**["Your Virtual Call Center in Slack or MS Teams"](https://www.g2.com/survey_responses/yodel-io-review-2645537)**

**Rating:** 4.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/yodel-io-review-2645537)

**["We continue to love Yodel!"](https://www.g2.com/survey_responses/yodel-io-review-5323858)**

**Rating:** 4.5/5.0 stars

_— Dan M._

[Read full review](https://www.g2.com/survey_responses/yodel-io-review-5323858)

#### What Are G2 Users Discussing About Yodel.io?

- [What is Yodel.io used for?](https://www.g2.com/discussions/what-is-yodel-io-used-for)

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[Browse VoIP Providers Themes](/categories/voip-providers/themes)

Benefits of VoIP Providers with Hold Music capabilities include: Offers users the option to play music for contacts who are on hold. 

Below are the top-rated VoIP Providers with Hold Music capabilities, as verified by G2’s Research team. Real users have identified Hold Music as an important function of VoIP Providers. Compare different products that offer this feature so you can decide which is best for your business needs.

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