# Best Veterinary Practice Management Software - Page 4

  *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*

   Veterinarians use veterinary practice management software to manage patient information, treatment planning, and scheduling, as well as back-office functions such as accounting. This type of software helps veterinary clinics with patient diagnosis and treatment management and allows nurses or technicians to efficiently deliver treatments. Administrative personnel use veterinary practice management software to manage patient communications, influx, and payments. More advanced veterinary practice management software is available for veterinary hospitals, while scaled-down versions can be used by small clinics or private practices.

These solutions typically include integrations with claims processing software. Integration with veterinary-specific [electronic health records](https://www.g2.com/categories/ehr) software is essential to gain access to patient health information.

To qualify for inclusion in the Veterinary Practice Management category, a product must:

- Help veterinarians assess the medical needs of patients and recommend treatments 
- Notify employees and patients about appointments, follow-ups or overdue payments 
- Schedule veterinary personnel depending on demand and capacity 
- Provide features for claim management, medical billing, and payment processing 
- Include front-office functionality for operations such as reservations or cancellations 
- Track inventory for veterinary drugs and materials needed for treatment 
- Report on doctor utilization, personnel productivity, or customer satisfaction 




  
## How Many Veterinary Practice Management Software Products Does G2 Track?
**Total Products under this Category:** 111

### Category Stats (May 2026)
- **Average Rating**: 3.99/5
- **New Reviews This Quarter**: 3
- **Buyer Segments**: Small-Business 60% │ Mid-Market 40%
- **Top Trending Product**: Weave (+0.003)
*Last updated: May 19, 2026*

  
## How Does G2 Rank Veterinary Practice Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,200+ Authentic Reviews
- 111+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which Veterinary Practice Management Software Is Best for Your Use Case?

- **Leader:** [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews)
- **Highest Performer:** [NaVetor](https://www.g2.com/products/navetor/reviews)
- **Easiest to Use:** [Weave](https://www.g2.com/products/weave-weave/reviews)
- **Top Trending:** [Weave](https://www.g2.com/products/weave-weave/reviews)
- **Best Free Software:** [Covetrus Avimark](https://www.g2.com/products/covetrus-avimark/reviews)

  
  ## What Are the Top-Rated Veterinary Practice Management Software Products in 2026?
### 1. [Covetrus VetSuite](https://www.g2.com/products/covetrus-vetsuite/reviews)
  Your all-in-one solution for veterinary practice management. As you prioritize pet health and happiness, we’re committed to providing the support and resources you need to thrive. Explore how the VetSuite™ connected care experience realigns an economic ecosystem around your practice so you can keep profits up and patients’ tails wagging.covetrusv



**Who Is the Company Behind Covetrus VetSuite?**

- **Seller:** [Covetrus®](https://www.g2.com/sellers/covetrus)
- **Year Founded:** 2019
- **HQ Location:** Portland, ME
- **LinkedIn® Page:** https://www.linkedin.com/company/covetrus/ (2,515 employees on LinkedIn®)
- **Ownership:** CVET
- **Total Revenue (USD mm):** $4,340



### 2. [CurePet](https://www.g2.com/products/curepet/reviews)
  CurePet is a healthcare technology company that specializes in cloud based unified practice management and electronic medical record system.



**Who Is the Company Behind CurePet?**

- **Seller:** [CurePets](https://www.g2.com/sellers/curepets)
- **HQ Location:** Johns Creek, GA
- **Twitter:** @myCurePet (484 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)



### 3. [e-Anima](https://www.g2.com/products/e-anima/reviews)
  e-Anima is a professional veterinary practice management solution built on a transparent, One-Time Purchase model. In an industry dominated by expensive monthly subscriptions and "per-user" fees, e-Anima provides a permanent licensing alternative. This allows veterinary clinics to make a single, strategic investment in their infrastructure, eliminating recurring software overhead and ensuring long-term financial predictability. Once purchased, you own the software and maintain full control over your clinic's data. There are no hidden monthly costs, no mandatory renewal fees, and no "cloud-locking" that prevents you from accessing your records if a subscription expires. We believe that a clinic's software should be an asset they own, not a monthly liability. Despite the one-time payment structure, e-Anima is a complete, modern suite for managing medical records, vaccination schedules, inventory, and VAT-compliant invoicing. It streamlines the entire workflow from patient intake to final billing, providing high-performance tools that allow veterinarians to focus on their patients rather than their software bills.



**Who Is the Company Behind e-Anima?**

- **Seller:** [e-Anima](https://www.g2.com/sellers/e-anima)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)



### 4. [e-Vet App Veterinary Patient Management System](https://www.g2.com/products/e-vet-app-veterinary-patient-management-system/reviews)
  e-Vet App provides a comprehensive solution for veterinary patient management, featuring a user-friendly interface that enhances efficiency and ease of use. The app allows for streamlined appointment scheduling, medical record-keeping, and client communication, all integrated into one platform. With real-time updates and cloud-based storage, veterinarians can access patient information from anywhere. e-Vet App improves clinic productivity and ensures that patient information is securely managed. Its platform integrates seamlessly with existing systems. Discover how e-Vet App can enhance your veterinary clinic's operations by visiting [e-Vet App](http://www.e-vet.app) today.



**Who Is the Company Behind e-Vet App Veterinary Patient Management System?**

- **Seller:** [e-Vet](https://www.g2.com/sellers/e-vet)
- **Year Founded:** 2020
- **HQ Location:** Illinois City, US
- **LinkedIn® Page:** https://www.linkedin.com/company/e-vet-app/ (1 employees on LinkedIn®)



### 5. [Folio3 Veterinary Practice Management Software](https://www.g2.com/products/folio3-veterinary-practice-management-software/reviews)
  Having served as the technology partner for animal healthcare companies like Zoetis, Merial, PetZam and Boehringer Ingelheim, we at Foio3 understand the changing dynamics of the companion animal health industry. With our cutting-edge veterinary practice management software, we are helping animal health companies capitalize on veterinarian’s desire for data-driven engagement with pets and their owners. As most pet owners now want to book appointments through digital channels, our veterinary practice management software offers veterinarians new and innovative ways to communicate with pet owners and their pets. Besides alarming vets the with real-time tracking of pet health, our veterinary software also enables them to analyze, assess and predict how various ailments, treatments, diets and care practices impact pets, so they can ensure companion animal longevity and minimize the health risks to humans.



**Who Is the Company Behind Folio3 Veterinary Practice Management Software?**

- **Seller:** [Folio3 Digital Health](https://www.g2.com/sellers/folio3-digital-health)
- **Year Founded:** 2005
- **HQ Location:** San Mateo, California, United States
- **Twitter:** @MeetingMogulApp (537 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/folio3 (807 employees on LinkedIn®)



### 6. [GVET](https://www.g2.com/products/gvet/reviews)
  GVET is a veterinary management system in the cloud, it can be accessed from any device with only an Internet connection. Some of its outstanding functions are, manage your clients and control the clinical history of your patients, admission control, upload files , add complementary methods, invoice and control stock, view statistics on the progress of your business and many more functions. It has a free mobile application for its clients, where they can keep track of their pets and receive notifications from the veterinarian.



**Who Is the Company Behind GVET?**

- **Seller:** [Damian](https://www.g2.com/sellers/damian)
- **Year Founded:** 2017
- **HQ Location:** Mar del Plata, AR
- **LinkedIn® Page:** http://www.linkedin.com/company/gvet (5 employees on LinkedIn®)



### 7. [Hagyard Pharmacy](https://www.g2.com/products/hagyard-pharmacy/reviews)
  Hagyard Pharmacy plays a unique role in the continuum of care, specializing in the compounding of equine pharmaceuticals.



**Who Is the Company Behind Hagyard Pharmacy?**

- **Seller:** [Hagyard](https://www.g2.com/sellers/hagyard)
- **Year Founded:** 1876
- **HQ Location:** Lexington, US
- **Twitter:** @Hagyard (2,904 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1438251/ (214 employees on LinkedIn®)



### 8. [HawkExpertise](https://www.g2.com/products/hawkexpertise/reviews)
  HawkExpertise is a comprehensive remote veterinary MRI support service designed to simplify MRI setup and optimize imaging processes in veterinary clinics. By leveraging advanced technologies like HawkRemote and HawkBox, HawkExpertise provides real-time, expert-led guidance during MRI acquisitions, ensuring high-quality diagnostic images and efficient clinical workflows.



**Who Is the Company Behind HawkExpertise?**

- **Seller:** [HawkCell](https://www.g2.com/sellers/hawkcell)
- **Year Founded:** 2018
- **HQ Location:** Lyon, FR
- **LinkedIn® Page:** https://www.linkedin.com/company/hawkcell (34 employees on LinkedIn®)



### 9. [Iberical Vett](https://www.g2.com/products/iberical-vett/reviews)
  Iberical Vett is a practice management software solution that has modules designed for livestock, small animals and more to help you manage your practice.



**Who Is the Company Behind Iberical Vett?**

- **Seller:** [Iberical](https://www.g2.com/sellers/iberical)
- **Year Founded:** 2005
- **HQ Location:** Madrid, ES
- **LinkedIn® Page:** http://www.linkedin.com/company/iberical-software (1 employees on LinkedIn®)



### 10. [Instinct](https://www.g2.com/products/instinct-science-instinct/reviews)
  Instinct's practice management platform is the patient nerve center for some of the most advanced veterinary care centers. Founded in 2017 by Dr. Caleb Frankel and a team of veterinary and technology professionals, Instinct has seen over 60,000 users on their platforms in veterinary centers spanning 4 continents. Their suite of products power many of the industry's leading university veterinary teaching centers and multi-specialty/emergency advanced care centers. For more information, visit www.instinct.vet.



**Who Is the Company Behind Instinct?**

- **Seller:** [Instinct Science](https://www.g2.com/sellers/instinct-science)
- **HQ Location:** Philadelphia, Pennsylvania, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/instinct-science (180 employees on LinkedIn®)



### 11. [iRecall](https://www.g2.com/products/irecall/reviews)
  Automated reminder solutions for veterinary practices to communicate with their clients by SMS, email and print to improve profitability.



**Who Is the Company Behind iRecall?**

- **Seller:** [Virtual Recall](https://www.g2.com/sellers/virtual-recall)
- **Year Founded:** 2011
- **HQ Location:** Guildford, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/virtual-recall-ltd/ (35 employees on LinkedIn®)



### 12. [iVetData](https://www.g2.com/products/ivetdata/reviews)
  Connect anywhere & anytime for pet services, consultations, pet identification, medical records, and many more!



**Who Is the Company Behind iVetData?**

- **Seller:** [PocketPet](https://www.g2.com/sellers/pocketpet)
- **Year Founded:** 2019
- **HQ Location:** Singapore , ID
- **LinkedIn® Page:** http://www.linkedin.com/company/ivetdata (5 employees on LinkedIn®)



### 13. [kumoVet™](https://www.g2.com/products/kumovet/reviews)
  kumoVet™ is a cloud-based operating system designed to streamline daily operations and improve overall efficiency in veterinary clinics and pet service businesses. By integrating essential administrative and clinical functions into a single system, kumoVet™ helps veterinary professionals reduce operational workload and focus more on animal care, service quality, and business growth. Key Features and Functionality: -Appointment Scheduling: Efficiently manage and schedule appointments online, minimising overbookings and improving client experience. -Electronic Health Records (EHR): Digitally store and access pet records, including medical histories, prescriptions, vaccination details, treatment notes, and consultation records, ensuring information is organised and easily retrievable. -Billing & Commissions Management: Save time and minimise errors in payment processing with the automatic application of flexible discount options, including percentage-based, fixed-value, or bundled promotions. -Inventory Management: Track medications, pet supplies, consumables, and various inventory categories with low-stock alerts and multi-branch stock management capabilities. -Employee Management: Monitor staff activities, including clock-in/out times, appointments, and daily operational tasks, through the kumoSan app. -Telehealth Integration: Conduct virtual consultations and remote follow-ups seamlessly within the platform to support more flexible veterinary care services. -Marketing Tools: Enhance client engagement with integrated SMS marketing, email campaigns, appointment reminders, and voucher promotions. kumoVet™ addresses the complexities of veterinary clinic operations by offering an all-in-one solution that digitises and automates essential administrative and clinical processes. By centralising appointment scheduling, patient records, billing, and inventory management, it helps reduce administrative workload, minimise operational errors, and improve overall operational efficiency. The platform’s cloud-based infrastructure enables secure access to real-time data from any device, supporting smoother collaboration and operational consistency across single or multiple branches. In addition, integrated telehealth and marketing features help veterinary clinics expand service accessibility, strengthen client engagement, and support sustainable business growth through more connected and efficient veterinary care delivery.



**Who Is the Company Behind kumoVet™?**

- **Seller:** [Kumo™](https://www.g2.com/sellers/kumo-6ad82e92-6f2b-4a6b-9fb1-7c62b13f39dd)
- **Year Founded:** 2015
- **HQ Location:** Petaling Jaya, MY
- **LinkedIn® Page:** https://www.linkedin.com/company/aoikumo (23 employees on LinkedIn®)
- **Phone:** +60 17-684 7223



### 14. [LogiVet](https://www.g2.com/products/logivet/reviews)
  VetWare/LogiVet is a veterinary practice management software available in English and French, suitable for institutions of all sizes



**Who Is the Company Behind LogiVet?**

- **Seller:** [Solutions Vet](https://www.g2.com/sellers/solutions-vet)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)



### 15. [NewLeaf Vet](https://www.g2.com/products/newleaf-vet/reviews)
  NewLeaf Vet is a veterinary practice management that provides features and functions like reporting facilities, network models, and more to help you manage your practice.



**Who Is the Company Behind NewLeaf Vet?**

- **Seller:** [New Leaf Soft](https://www.g2.com/sellers/new-leaf-soft)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)



### 16. [OMNI](https://www.g2.com/products/omni/reviews)
  OMNIvet is a management software solution that allows you to record patient's history of procedures, as well as drugs or vaccines administered with other functions and features to help you manage your clinic.



**Who Is the Company Behind OMNI?**

- **Seller:** [OMNIvet Software](https://www.g2.com/sellers/omnivet-software)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)



### 17. [Pack Leader DVM](https://www.g2.com/products/pack-leader-dvm/reviews)
  Pack Leader DVM is a veterinary electronic medical records designed for specialist, inventory, purchase orders and practice management software that provides features to help you manage your business.



**Who Is the Company Behind Pack Leader DVM?**

- **Seller:** [Pack Leader DVM](https://www.g2.com/sellers/pack-leader-dvm)
- **Year Founded:** 2014
- **HQ Location:** Greenville, US
- **Twitter:** @PackLeaderDVM (6 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/pack-leader-dvm (4 employees on LinkedIn®)



### 18. [Panacea](https://www.g2.com/products/panacea/reviews)
  Our mission is to make vets more successful. The only vet PMS that supports real-time bookings via your web site and Facebook page.



**Who Is the Company Behind Panacea?**

- **Seller:** [Panacea Cloud Software](https://www.g2.com/sellers/panacea-cloud-software)
- **Year Founded:** 2015
- **HQ Location:** Auckland, NZ
- **LinkedIn® Page:** https://www.linkedin.com/company/9465537 (4 employees on LinkedIn®)



### 19. [PAWS](https://www.g2.com/products/paws/reviews)
  PAWS is a veterinary practice management solution that helps you manage the business related challenges by managing revenues, profits, loss, and the general operation of your business.



**Who Is the Company Behind PAWS?**

- **Seller:** [American Data Systems](https://www.g2.com/sellers/american-data-systems)
- **HQ Location:** Sauk City, WI
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)



### 20. [Peeva](https://www.g2.com/products/peeva/reviews)
  Pet Electronic Health Records Shelter Management Software Central Pet Microchip Registsry and Pet Medica lRecords Peeva is the first cloud centralized database where microchip ID's are paired with their own Electronic Health Records



**Who Is the Company Behind Peeva?**

- **Seller:** [Peeva](https://www.g2.com/sellers/peeva)
- **Year Founded:** 2016
- **HQ Location:** Buffalo, US
- **LinkedIn® Page:** https://www.linkedin.com/company/peeva (14 employees on LinkedIn®)



### 21. [Petclinic](https://www.g2.com/products/petclinic/reviews)
  PetClinic is a cloud application that is accessible through any device connected to the Internet from anywhere, guaranteeing the availability and confidentiality of the data and the use of the application. PetClinic manages customer data as well as the history of pets and allows you to preserve images (X-rays, ultrasound, etc.), easily maintaining a complete set of essential information for your business.



**Who Is the Company Behind Petclinic?**

- **Seller:** [Solutions ITS S.L](https://www.g2.com/sellers/solutions-its-s-l)
- **HQ Location:** N/A
- **LinkedIn® Page:** http://www.linkedin.com/company/solutions-itssl (2 employees on LinkedIn®)



### 22. [Petofy OPHR](https://www.g2.com/products/petofy-ophr/reviews)
  Petofy OPHR (Online Pet Health Record), is a cloud-based management tool designed specifically for veterinarians. This software helps streamline operations and automate tasks to improve efficiency, customer service, and pet care. With features such as patient demographics management, appointment scheduling, operational reports generation, and overall daily task organization, OPHR allows veterinarians to stay organized and effectively manage pets' health in one convenient platform. The unique benefit of this veterinary software lies in its ability to centralize important information related to pet health and veterinary practice management. By automating manual tasks and enhancing visibility into key data points, OPHR enables veterinarians to provide better care for their animal patients while also improving the overall efficiency of their practice operations. This results in improved client satisfaction and better outcomes for pets under their care. Ideal customers for this product are veterinarians looking to modernize their practices by adopting technology solutions that can simplify administrative tasks and improve the quality of care provided to animals. Additionally, pet owners who value having easy access to their pets' health records online would also benefit from using this software.



**Who Is the Company Behind Petofy OPHR?**

- **Seller:** [Petofy](https://www.g2.com/sellers/petofy)
- **Year Founded:** 2019
- **HQ Location:** Dehra Dun, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/petofyindia/ (11 employees on LinkedIn®)



### 23. [PupPilot](https://www.g2.com/products/puppilot/reviews)
  Puppilot is the AI-powered front desk built exclusively for veterinary clinics. It handles inbound calls, outbound follow-ups, appointment scheduling, and client communication around the clock — so front desk teams can focus on the clients and patients in front of them. What makes Puppilot fundamentally different from traditional answering services, static reminder systems, or generic AI tools is that it reads and understands the medical record. When a pet owner calls after hours, they don't get a generic voicemail. They get a personalized, context-aware conversation that knows their pet by name, understands their current medications, and can answer real clinical follow-up questions based on the actual chart. This matters because roughly two-thirds of inbound calls to veterinary clinics aren't about hours or directions — they're medical-context questions like "should I give a second dose if I forgot the morning pill?" or "is this swelling normal three days after surgery?" Puppilot can answer these questions autonomously because it has access to the patient's visit history, prescriptions, and care plans. Puppilot also goes beyond answering the phone. It proactively reaches out to clients with AI-driven outbound calls and texts — not pre-written templates, but real conversations tailored to each patient's situation. Post-surgical check-ins, medication adherence calls, overdue preventive care reminders, and recall outreach all happen automatically, with multi-step follow-up that adapts when clients don't answer or say they're busy. The result: fewer missed follow-ups, fewer after-hours calls that go unanswered, fewer clients lost to silence, and more time for your team to practice medicine instead of managing a phone queue. Puppilot integrates directly with your practice information management system (PIMS) and is purpose-built for veterinary medicine — not adapted from human healthcare, not bolted onto a general-purpose communication platform. Every feature, every conversation, and every workflow is designed for the way veterinary practices actually operate.



**Who Is the Company Behind PupPilot?**

- **Seller:** [PupPilot](https://www.g2.com/sellers/puppilot)
- **HQ Location:** Palo Alto, US
- **LinkedIn® Page:** https://www.linkedin.com/company/pup-pilot/ (8 employees on LinkedIn®)



### 24. [Teleos](https://www.g2.com/products/teleos-systems-teleos/reviews)
  Designed for managing a veterinary practice in windows. Divides functions into channels to accommodate the needs of various users.



**Who Is the Company Behind Teleos?**

- **Seller:** [Teleos Systems](https://www.g2.com/sellers/teleos-systems)
- **HQ Location:** ST NEOTS,
- **Twitter:** @teleosvet (294 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/teleos-systems-limited (3 employees on LinkedIn®)



### 25. [TopVet](https://www.g2.com/products/topvet-topvet/reviews)
  TopVet is a software platform enabling veterinary practices to build their business and simplify serving customers online.



**Who Is the Company Behind TopVet?**

- **Seller:** [TopVet](https://www.g2.com/sellers/topvet)
- **HQ Location:** N/A
- **Twitter:** @topvetnet (126 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)




    ## What Is Veterinary Practice Management Software?
  [Veterinary Software](https://www.g2.com/categories/veterinary)

  
---

## How Do You Choose the Right Veterinary Practice Management Software?

### What You Should Know About Veterinary Practice Management Software

### What is Veterinary Practice Management Software?

Veterinary practice management software has quickly become a need for animal hospitals and veterinary clinics to keep up with the growth in technological advancements in pet care and pet insurance, as well as overall animal population well-being. Veterinary practice solutions simplify the process of managing the practice so that veterinarians can focus on providing optimal care to their patients while avoiding the need to skimp on quality customer service. Some veterinary practice management software are quite comprehensive, providing practices with built-in lab resources and exhaustive treatment management tools. Others are more scaled down, which fit the need of smaller animal clinics.

When it comes down to it, though, the main guts of a veterinary practice management software are designed to manage patient information, simplify scheduling, ease the necessary accounting and billing responsibilities, and support any clinical communication methods. Ultimately, practice profitability will reap the benefits of an implemented veterinary practice management tool.

Key Benefits of Veterinary Practice Management Software

- Improved delivery of care
- Reduction of paper records and other inefficient workflow methodologies
- Increase in communication and integration with owners of animals
- Secure and productive data transfer and sharing across clinics

### Why Use Veterinary Practice Management Software?

Veterinary practice management software equips animal clinics and hospitals with the ability to run their offices smoothly. The options for veterinary practice management run the gamut in features, some more basic and focused in their feature offerings than the more complete ones that can do everything from consolidating patient data to organizing boarding schedules.

**Standard of Care —** Veterinary practice management software assists in recording patient visits and monitoring patient health status. Veterinarians can lean on the data consolidated in a practice management solution to better diagnose patients and recommend treatments.

**Resource Management —** Veterinary practices rely on staff scheduling and accurate inventory reporting to provide the best care to their patients. Without a streamlined way of keeping track of, for example, who’s treating whom or which test has been sent to the lab, practices can drown in misplaced or misattributed paperwork. Veterinary practice management alleviates the tediousness of such resources.

**Demand for Animal Care —** The demand for animal care has increased via a growing animal population, utilization of pet insurance, and specialized animal services and products. Veterinary practice management software supports practices when they must productively scale to meet that need.

### Who Uses Veterinary Practice Management Software?

Users of veterinary practice management software range from veterinarians themselves to field technicians, office administrators, and animal owners. The number of veterinary staff also impacts the best utilization of practice management software. However, there are two general end users of veterinary practice management software:

**Veterinary Clinics —** A veterinary clinic is a smaller-scale veterinary practice that generally focuses more on preventative care. Clinics tend to have relationships with hospitals, as they usually refer patients to larger animal hospitals for urgent, emergency, or surgical services.

**Animal Hospitals —** An animal hospital, also termed veterinary hospital, provides both inpatient and outpatient diagnostics and treatment. Hospitals generally provide fuller service. Animal hospitals usually take care of domestic or domestic-adjacent animals, like horses and farm animals, though some claim that they take care of animals of all sizes and any species.

### Kinds of Veterinary Practice Management Software

Aside from the different types of veterinary practices that exist (for example, equine, farm animal, and pet clinics all have significantly different clientele), practice management software can either be deployed in an on-premise server on in the cloud. While many veterinary practice management options are turning to the cloud for deployment (for ease of remote access, efficient communication with patients, and centralization of medical data), on-premise solutions continue to exist.

**Server-Based —** Server-based software requires installation on a physical server in a single location. Two benefits of on-premise solutions are 1) security over sensitive patient data and 2) the lack of reliance on an internet connection to work. While users do not need to worry about bandwidth limitations of server-based solutions, they do need to consider a specialist to deal with any technical issues or necessary backups that are required of an on-premise software.

**Cloud-Based —** Cloud-based software gets rid of the need of a physical server and any maintenance costs that go hand-in-hand with a physical server. Cloud-based software works well with veterinarians who are often traveling or meeting patients outside the office. Veterinarians can easily access and update patient files in real time from wherever they are.

### Veterinary Practice Management Software Features

Veterinary practice management software helps veterinarians focus on delivering the best care to their patients by streamlining workflows, automating time-consuming tasks like sending out upcoming visit reminders and pulling lab results, and providing crucial data analytics regarding the state of the practice. Common software features include:

**Health Records —** Veterinary clinics must effectively manage and reference their patient records. They need to be able to record patient visits, delivery of care, lab test results, and any other patient data. Ease of access also helps veterinarians provide a better level of care to both their patients and their owners.

**Automated Scheduling —** Easy online or automated scheduling of patient appointments and veterinary staff benefit both veterinarian staff and clients. Manually scheduling appointments can be prone to human error and miscommunication. The automation of that appointment process results in a reduction of client wait-time and no-shows.

**Billing and Invoicing —** For any services rendered, veterinarians must send out invoices and then regularly reconcile any billing. Most veterinary practice management solutions offer built-in invoice and billing management and reporting functionality. If not, then they integrate easily with standard accounting solutions.

**Customer Messaging and Communication —** Aside from an easy-to-use appointment scheduling tool, client satisfaction increases when they are able to use a self-service portal to check on health records and their financial history with the practice. Additionally, veterinary practice management can equip veterinarians with methods of client communication, whether that’s a patient-facing portal, email newsletters, or text messaging.

**Reporting —** A veterinary practice’s clinical, administrative, and financial operations all benefit from the accurate reporting of its business activities. Veterinary practice management solutions that can generate a variety of reports on the performance of the practice equip the practice with actionable insight. A bonus reporting feature that benefits practices is simplified exporting and importing of data.

#### Additional Veterinary Practice Management Features

**Integration with Labs —** Lab test queries and results are often used by veterinary practices because veterinarians routinely run tests on their patients. Some practices host basic laboratory facilities, but even those may need to turn to a more comprehensive lab for more complex texts.

**Integration with Picture Archiving and Communication Systems (PACS) —** Veterinary practices that take X-rays or other digital images of their patients need ways to store them and synchronize them with third-party services when necessary.

### Trends Related to Veterinary Practice Management Software

The growing competition within the veterinary industry space is resulting in an interesting slew of partnerships between established veterinary software companies. Additionally, software is evolving and offering new, more niche functionalities (like pharmacy management) that had been lacking. A few of the trends happening within the veterinary practice management space are:

**Vet-Specific Pharmacy Management —** Previously, when veterinary clinics prescribed medicine and compound drugs to their patients, both veterinarians and patients had to deal with a subpar pharmacy experience that paled in comparison to the kind of service offered to humans. Now, veterinary-specific pharmacy services are cropping up, offering better continuity of care, improved compliance, and increased convenience to clients. Veterinary pharmacy reference (VPR) tools and databases have evolved into existence, providing practices and pharmacies with accurate, up-to-date drug databases.

**Open Data Exchange —** The animal industry would benefit from a population health management tool. Veterinary practice management solutions streamline the process of storing and assessing both performance and patient data, and they also promote clinical communication. It makes sense, then, that the next step involves promoting clinical communication across veterinary practices and related services, in order to equip all veterinary practices and animal businesses with critical industry data in, for example, the mapping of chronic diseases.

**Telehealth —** Telemedicine is making its presence known in the veterinary industry, both as an alternative to visits from dispatched veterinarians and unnecessary clinic visits.

### Potential Issues with Veterinary Practice Management Software

**Steep Learning Curve —** Learning how to best use a newly deployed veterinary practice management solution can be difficult. Veterinarians are extraordinarily busy, and they might already have their own, specific best practices that don’t necessarily line up with any new workflow processes or automation that can result from a new practice management software. Training may be required to ensure that all veterinary staff can best utilize the solution. If not, then they may need to lean on expert customer support. Both training possibilities and customer support options must be considered to make up for any resulting gaps that could potentially bottleneck operations.

**Bulky Transition —** Veterinary practices and animal hospitals that had previously been using other practice management systems (or none at all) must reconcile and transfer data when implementing a new system. That requires both an adjustment period for staff as well as a system that’s capable of transferring data smoothly and correctly.

**Technology Updates —** The whole point of investing in a veterinary practice management solution is to better anticipate and leverage any new technology that impacts the veterinary industry. If your chosen practice management solution cannot handle or support developments in veterinary software, then it cannot help your business provide your patients and clients satisfaction.

### Software and Services Related to Veterinary Practice Management Software

[**Medical Practice Management**](https://www.g2.com/categories/medical-practice-management) **—** Medical practice management software optimizes and streamlines the operations of any health care organization, practice, or clinic. That includes veterinary practices and clinics. Medical practice management solutions support integration with third-party solutions that can fill in the gaps of any practice management functionality.

[**Livestock Management**](https://www.g2.com/categories/livestock-management) **—** Livestock management software monitors, tracks, and records livestock on a farm, which includes livestock breeding activity, feed costs, livestock sales metrics, and animal inventory. Veterinary practices span any animal population, including farm animals.

[**Kennel**](https://www.g2.com/categories/kennel) **—** Kennel software stores pet and client information, manages business performance information, and provides scheduling functionality for pet boarding and daycare businesses. Some of the more comprehensive veterinary practice management solutions offer boarding modules that simplify boarding management and scheduling.

[**Field Service Management**](https://www.g2.com/categories/field-service-management) **—** Field service management software manages the business activities of dispatched workers across industries. While the majority of field service businesses revolve around manufacturing, construction, and field sales, the veterinary and animal care industry also participates in field-service-related activities.