# Top Free User Research Tools Check out our list of free User Research Tools. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features. If you'd like to see more products and to evaluate additional feature options, compare all [User Research Tools](https://www.g2.com/categories/user-research) to ensure you get the right product. ## View Free User Research Tools G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **75** User Research Products Available View all [User Research Tools](https://www.g2.com/categories/user-research) View all [User Research Tools](https://www.g2.com/categories/user-research) ### [UserTesting](https://www.g2.com/products/usertesting/reviews) [By UserTesting](https://www.g2.com/sellers/usertesting) [ (792)4.4 out of 5 ](https://www.g2.com/products/usertesting/reviews#reviews "Read UserTesting Reviews") Product Description UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e **Users:** UX Researcher, Product Designer · **Industries:** Computer Software, Financial Services · **Market Segment:** 41% Enterprise, 37% Mid-Market ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") ER Super helpful at gathering quick customer insights across our product life cycle[Read review](https://www.g2.com/products/usertesting/reviews/usertesting-review-10419997) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC User Testing offers a quck and covenient way to recruit non-users for unmoderated tests from their panel. The size and diversity of the panel...[Read review](https://www.g2.com/products/usertesting/reviews/usertesting-review-10778240) Year Founded 2007 HQ Location San Francisco, CA Company Website https://www.usertesting.com Twitter @usertesting LinkedIn® Page https://www.linkedin.com/company/564709/ ### [User Interviews](https://www.g2.com/products/user-interviews/reviews) [By User Interviews](https://www.g2.com/sellers/user-interviews) [ (1,046)4.6 out of 5 ](https://www.g2.com/products/user-interviews/reviews#reviews "Read User Interviews Reviews") Product Description User Interviews, now part of UserTesting, makes it fast, easy, and affordable to recruit participants for 🧑‍💻 user research, 📊 market research, and 🤖 AI training. With 7 million participants, preci **Users:** UX Researcher, Project Manager · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 57% Small-Business, 23% Mid-Market ![Muskan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muskan A.") MA Ease and fast pace recruitment, getting us the right people and they take care of end to end porject management Screening, scheduling and getting...[Read review](https://www.g2.com/products/user-interviews/reviews/user-interviews-review-11487090) ![AVIJIT C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AVIJIT C.") AC It is user friendly and makes the research process extremely easy. They also have an efficient support which has a very fast response.[Read review](https://www.g2.com/products/user-interviews/reviews/user-interviews-review-11490681) Year Founded 2015 HQ Location New York, NY Company Website https://www.userinterviews.com Twitter @userinterviews LinkedIn® Page https://www.linkedin.com/company/16241404/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [Discuss](https://www.g2.com/products/discuss/reviews) [By Discuss.io](https://www.g2.com/sellers/discuss-io) [ (280)4.7 out of 5 ](https://www.g2.com/products/discuss/reviews#reviews "Read Discuss Reviews") Product Description Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world **Users:** Project Manager, Owner · **Industries:** Market Research, Consumer Goods · **Market Segment:** 44% Small-Business, 27% Enterprise DH Easy to use and intuitive even for non-techy types. Has a live support person on for each interview to trouble-shoot tech issues and make sure...[Read review](https://www.g2.com/products/discuss/reviews/discuss-review-10562741) ![Greg H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg H.") GH I have used Discuss and am extremely imperessed both with the company's technology as well as their customer experience. The technical support...[Read review](https://www.g2.com/products/discuss/reviews/discuss-review-10824878) Year Founded 2012 HQ Location Seattle, Washington Company Website https://www.discuss.io/ Twitter @discuss\_io LinkedIn® Page https://www.linkedin.com/company/discuss-io ### [Userlytics](https://www.g2.com/products/userlytics/reviews) [By Userlytics](https://www.g2.com/sellers/userlytics) [ (189)4.4 out of 5 ](https://www.g2.com/products/userlytics/reviews#reviews "Read Userlytics Reviews") Product Description Userlytics is a comprehensive user experience research platform designed to assist businesses and agencies in enhancing the user and customer experience across websites, applications, and prototypes. **Users:** UX Researcher, Senior UX Researcher · **Industries:** Computer Software, Financial Services · **Market Segment:** 47% Mid-Market, 32% Small-Business DK Userlytics allows us to gather customer feedback 10x faster and cheaper than we would if we worked with a research vendor. It has been an...[Read review](https://www.g2.com/products/userlytics/reviews/userlytics-review-8807616) LH The dashboard is very well organized and intuitive. The ability to organize by teams and projects is very useful for our complex organizations....[Read review](https://www.g2.com/products/userlytics/reviews/userlytics-review-8869371) Year Founded 2009 HQ Location Miami, Florida Company Website https://www.userlytics.com Twitter @Userlytics LinkedIn® Page https://www.linkedin.com/company/312385/ ### [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) [By Qualtrics](https://www.g2.com/sellers/qualtrics) [ (3,017)4.4 out of 5 ](https://www.g2.com/products/qualtrics-market-research/reviews#reviews "Read Qualtrics Market Research Reviews") Product Description Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations **Users:** Student, Research Assistant · **Industries:** Higher Education, Education Management · **Market Segment:** 45% Enterprise, 33% Mid-Market ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH QualtricsXM makes building surveys with complex logic simple, the interface is intuitive, and the reporting dashboards give clear, real-time...[Read review](https://www.g2.com/products/qualtrics-market-research/reviews/qualtrics-market-research-review-541637) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM What I like best about Qualtrics Strategy & Research is how comprehensive and flexible the platform is for gathering and interpreting insights. It...[Read review](https://www.g2.com/products/qualtrics-market-research/reviews/qualtrics-market-research-review-11547028) Year Founded 2002 HQ Location Provo, UT Company Website https://www.qualtrics.com Twitter @Qualtrics LinkedIn® Page https://www.linkedin.com/company/314350/ Ownership NASDAQ: XM Phone 800-340-9194 ### [Survicate](https://www.g2.com/products/survicate/reviews) [By Survicate](https://www.g2.com/sellers/survicate) [ (213)4.6 out of 5 ](https://www.g2.com/products/survicate/reviews#reviews "Read Survicate Reviews") Product Description Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it thr **Users:** Product Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 46% Small-Business, 42% Mid-Market ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Price - that was the decision maker for us - we do not have a huge number of respondents Integrations - Marketo and Salesforce work great Support...[Read review](https://www.g2.com/products/survicate/reviews/survicate-review-9601261) ![Hàn P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hàn P.") HP I really like Survicate's outstanding ease of use and flexible survey customization, which fits perfectly with our daily market research work at...[Read review](https://www.g2.com/products/survicate/reviews/survicate-review-12681643) Year Founded 2013 HQ Location Warsaw, MA Company Website https://survicate.com Twitter @Survicate LinkedIn® Page https://www.linkedin.com/company/3210935/ ### [Lyssna](https://www.g2.com/products/lyssna/reviews) [By Lyssna](https://www.g2.com/sellers/lyssna) [ (180)4.5 out of 5 ](https://www.g2.com/products/lyssna/reviews#reviews "Read Lyssna Reviews") Product Description Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and **Users:** Product Designer, Senior Product Designer · **Industries:** Information Technology and Services, Marketing and Advertising · **Market Segment:** 38% Small-Business, 38% Mid-Market ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") IL Lyssna is very easy to use and affordable[Read review](https://www.g2.com/products/lyssna/reviews/lyssna-review-12203212) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM I liked how easy it was to set up a user research test. The platform feels real intuitive and has a bunch of features that are actually helpful.[Read review](https://www.g2.com/products/lyssna/reviews/lyssna-review-12316984) Year Founded 2008 HQ Location Collingwood, Victoria Company Website https://www.lyssna.com Twitter @wearelyssna LinkedIn® Page https://www.linkedin.com/company/7576117/ ### [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) [By Contentsquare](https://www.g2.com/sellers/contentsquare) [ (342)4.3 out of 5 ](https://www.g2.com/products/hotjar-by-contentsquare/reviews#reviews "Read Hotjar by Contentsquare Reviews") Product Description Hotjar by Contentsquare is a digital experience insights platform designed to help individuals, startups, and growing businesses understand what their website or web app visitors are doing — and why. **Users:** Product Manager, Digital Marketing Specialist · **Industries:** Marketing and Advertising, Computer Software · **Market Segment:** 52% Small-Business, 37% Mid-Market PT I’ve been using Hotjar for several years now, and it has become an indispensable tool for our team. The insights we gain from Hotjar’s heatmaps,...[Read review](https://www.g2.com/products/hotjar-by-contentsquare/reviews/hotjar-by-contentsquare-review-10254902) ![Zonja S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zonja S.") ZS What I Like Best About Hotjar Clear visibility into user behaviour — beyond what analytics alone can show Hotjar’s combination of heatmaps,...[Read review](https://www.g2.com/products/hotjar-by-contentsquare/reviews/hotjar-by-contentsquare-review-11611598) Year Founded 2012 HQ Location Paris Company Website https://www.contentsquare.com Twitter @Contentsquare LinkedIn® Page https://www.linkedin.com/company/2566485/ ### [Userback](https://www.g2.com/products/userback/reviews) [By Userback](https://www.g2.com/sellers/userback) [ (287)4.7 out of 5 ](https://www.g2.com/products/userback/reviews#reviews "Read Userback Reviews") Product Description Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi **Users:** Founder, Owner · **Industries:** Marketing and Advertising, Computer Software · **Market Segment:** 81% Small-Business, 8% Mid-Market ![Blessing F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blessing F.") BF I value Userback for its intuitive and straightforward setup process, which made the installation seamless and easy to navigate. I appreciate not...[Read review](https://www.g2.com/products/userback/reviews/userback-review-12006902) ![Chris H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris H.") CH Ease of use, and ease of collection of feedback information for technical teams. You can't ask non-technical end users to somehow find their...[Read review](https://www.g2.com/products/userback/reviews/userback-review-12030425) Year Founded 2014 HQ Location Brisbane Company Website https://www.userback.io Twitter @userbackio LinkedIn® Page https://www.linkedin.com/company/7960309/ ### [HeyMarvin](https://www.g2.com/products/heymarvin/reviews) [By HeyMarvin](https://www.g2.com/sellers/heymarvin) [ (133)4.8 out of 5 ](https://www.g2.com/products/heymarvin/reviews#reviews "Read HeyMarvin Reviews") Product Description HeyMarvin is the #1 AI-native customer insights platform. Teams use HeyMarvin to turn scattered customer knowledge into shared understanding the whole company can act on. Most companies are sitting **Users:** UX Researcher, Senior UX Researcher · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 49% Mid-Market, 29% Small-Business ![Andy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy B.") AB Honestly, Marvin has completely changed the way I do research. The transcription feature is a lifesaver—it’s fast, accurate, and even works with...[Read review](https://www.g2.com/products/heymarvin/reviews/heymarvin-review-10593153) CF What I like best about Marvin... - the increased speed and efficiency in which I can conduct research - the tool is easy to learn and get up to...[Read review](https://www.g2.com/products/heymarvin/reviews/heymarvin-review-10598599) Year Founded 2022 HQ Location Oakland, CA Company Website https://heymarvin.com Twitter @HeyMarvinApp LinkedIn® Page https://www.linkedin.com/company/hey-marvin-app/ ### [Dovetail](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews) [By Dovetail Research Pty. Ltd.](https://www.g2.com/sellers/dovetail-research-pty-ltd) [ (168)4.5 out of 5 ](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews#reviews "Read Dovetail Reviews") Product Description It’s never been easier to build a product or service. The barriers to entry (ideas, talent, and tooling) are quickly becoming commoditized by AI. The faster your teams align behind and solve the most **Users:** Senior UX Researcher, UX Researcher · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 45% Mid-Market, 27% Small-Business User SentimentHow are these determined? Reviewers frequently mention the tool's ability to quickly summarize and extract common themes from customer feedback, its seamless integration with other tools like Zoom and Google Suite, and its ability to tag videos and create clips for sharing findings with stakeholders. Reviewers mentioned the initial setup of Dovetail being difficult and time-consuming, the challenge of organizing files and projects when multiple teams are using the tool, and the lack of advanced AI tools to automatically understand conversations based on context. Year Founded 2017 HQ Location Sydney, Australia Company Website https://dovetail.com/ Twitter @hidovetail LinkedIn® Page https://au.linkedin.com/company/heydovetail ### [Maze](https://www.g2.com/products/maze-maze/reviews) [By Maze](https://www.g2.com/sellers/maze) [ (111)4.5 out of 5 ](https://www.g2.com/products/maze-maze/reviews#reviews "Read Maze Reviews") Product Description All of your research, one platform. Trusted by over 60,000 product teams, Maze empowers researchers to be change-makers, turning research into a center of influence and customer insights into a la **Users:** Product Designer, UX Designer · **Industries:** Computer Software, Financial Services · **Market Segment:** 48% Mid-Market, 32% Small-Business ![Jeroen d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeroen d.") JD The seamless integration with Figma and the preview option to check what the tester will experience[Read review](https://www.g2.com/products/maze-maze/reviews/maze-review-5050780) ![Ronald W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronald W.") RW It's just perfect for unmoderated UX tests and allows a full range of different questions types like multiple choice, etc. I was stunned by the...[Read review](https://www.g2.com/products/maze-maze/reviews/maze-review-5189511) Year Founded 2018 HQ Location San Francisco, US Company Website https://maze.co/ Twitter @mazedesignHQ LinkedIn® Page https://www.linkedin.com/company/mazedesign/ ### [Sprig](https://www.g2.com/products/sprig/reviews) [By Sprig](https://www.g2.com/sellers/sprig) [ (105)4.5 out of 5 ](https://www.g2.com/products/sprig/reviews#reviews "Read Sprig Reviews") Product Description Sprig is an enterprise survey platform powered by AI agents. We help organizations move from question to evidence faster by transforming how research is designed, fielded, and synthesized. Instead of **Users:** Product Designer, Product Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 51% Mid-Market, 32% Enterprise ![Kamaldeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kamaldeep S.") KS Automate Survey creation. It enables teams to understand and optimize their products[Read review](https://www.g2.com/products/sprig/reviews/sprig-review-9652620) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Sprig continues to innovate in the survey space with long form, heatmaps, and more. They offer incredible value for the price and I highly...[Read review](https://www.g2.com/products/sprig/reviews/sprig-review-9810869) Year Founded 2019 HQ Location San Francisco, California Company Website https://www.sprig.com Twitter @Sprig LinkedIn® Page https://www.linkedin.com/company/18717471 ### [UXArmy](https://www.g2.com/products/uxarmy/reviews) [By UXArmy Pte Ltd](https://www.g2.com/sellers/uxarmy-pte-ltd) [ (130)4.7 out of 5 ](https://www.g2.com/products/uxarmy/reviews#reviews "Read UXArmy Reviews") Product Description UXArmy is a powerful remote user research platform designed to get actionable user insights throughout the entire development cycle. Teams can run unmoderated usability tests, surveys, card sorting, t **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 65% Small-Business, 21% Mid-Market ![Popoola M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Popoola M.") PM Uxarmy is a stand out solution for business whether small or large who wants to know more about users concerns and behaviors. It's security and...[Read review](https://www.g2.com/products/uxarmy/reviews/uxarmy-review-10723685) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Its an amazing tool that provides immense assets to us. UXand UI are handled very thorughly because of it. It provides us a central workplace for...[Read review](https://www.g2.com/products/uxarmy/reviews/uxarmy-review-10728697) Year Founded 2012 HQ Location Singapore, Singapore Company Website https://www.uxarmy.com/ Twitter @UXArmy LinkedIn® Page https://www.linkedin.com/company/uxarmy/ ### [Condens](https://www.g2.com/products/condens/reviews) [By Condens Insights GmbH](https://www.g2.com/sellers/condens-insights-gmbh) [ (103)4.8 out of 5 ](https://www.g2.com/products/condens/reviews#reviews "Read Condens Reviews") Product Description Condens is a user research repository and analysis platform that helps teams centralize, analyze, and share customer insights in one secure, easy-to-use space. Designed for UX researchers, designer **Users:** UX Researcher, UX researcher · **Industries:** Higher Education, Computer Software · **Market Segment:** 50% Small-Business, 29% Mid-Market ![Luis F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luis F.") LF I greatly value the speed with which it processes information. The customer service works phenomenally.[Read review](https://www.g2.com/products/condens/reviews/condens-review-11161159) ![Ladislava Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ladislava Z.") LZ I use Condens.io with my students almost daily. After trying out several platforms for UX research, Condens emerged as the most affordable option...[Read review](https://www.g2.com/products/condens/reviews/condens-review-12219340) Year Founded 2018 HQ Location Munich, Bavaria Company Website https://www.condens.io/ LinkedIn® Page https://www.linkedin.com/company/12610556/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) - ‹ Prev‹ Prev - 1 - [2](/categories/user-research-software/free?order=g2_score&page=2#product-list) - [3](/categories/user-research-software/free?order=g2_score&page=3#product-list) - [4](/categories/user-research-software/free?order=g2_score&page=4#product-list) - [5](/categories/user-research-software/free?order=g2_score&page=5#product-list) - [Next ›Next ›](/categories/user-research-software/free?order=g2_score&page=2#product-list)