# Best UCaaS Platforms - Page 4

## How Many UCaaS Platforms Products Does G2 Track?

**Total Products under this Category:** 229

### Category Stats (Aug 2026)

- **Average Rating:** 4.36/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+8.29%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank UCaaS Platforms Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 99,000+ Authentic Reviews
- 229+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for UCaaS Platforms
 ![G2 Grid® for UCaaS Platforms plotting products by satisfaction and market presence](https://www.g2.com/categories/ucaas-platforms/grids.png?focus%5B%5D=7372&focus%5B%5D=18255&focus%5B%5D=53495&focus%5B%5D=1173&focus%5B%5D=70977&focus%5B%5D=71595&focus%5B%5D=16314&focus%5B%5D=3695)

Highlighted products: Zoom Workplace, Webex Suite, Nextiva, RingEX, Webex Calling, 8x8 Work, Dialpad Connect, and GoTo Connect.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ucaas-platforms/grids.json?focus%5B%5D=zoom-workplace&focus%5B%5D=cisco-webex-suite&focus%5B%5D=nextiva&focus%5B%5D=ringex&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work&focus%5B%5D=dialpad-connect&focus%5B%5D=goto-connect)

**Sponsored**

### Techmode

Titanium 3CX Partner | Sapphire Avaya Partner Techmode was founded in 2003 and has been providing businesses the best in business phone systems for over 20 years. From private instance UCaaS to advanced Contact Center solutions, Techmode provides white glove installation and concierge level support to every client. TechmodeGO Collaboration Suite UCaaS Experience seamless collaboration with TechmodeGO’s all-in-one communication platform tailored for your business needs. Contact Center- Techmode offers a variety of Contact Center options to suite any business including Amazon Connect. SMS/MMS Business Texting Single Instance, private, high availability cloud phone systems

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1771&secure%5Bchosen_at%5D=2026-08-15T06%3A39%3A48Z&secure%5Bdisplayable_resource_id%5D=1771&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1771&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1810487&secure%5Bresource_id%5D=1771&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fucaas-platforms%3Fpage%3D4&secure%5Btoken%5D=b74cb72f11896f24f36d7e878c13e8ae3abae4da64a8db3092de112493205683&secure%5Burl%5D=https%3A%2F%2Fwww.techmode.com%2Ftechmodego-collaboration-suite%2F%3Futm_source%3DG2%26utm_medium%3DG2%26utm_campaign%3DG2&secure%5Burl_type%5D=custom_url)

### [@work](https://www.g2.com/products/work/reviews)

@work is a secure workplace collaboration suite designed to bring your whole company together at an optimum value.

**Average Rating:** 4.5/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate @work?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind @work?

- **Seller:** [eUnite](https://www.g2.com/sellers/eunite)
- **Year Founded:** 2003
- **HQ Location:** Irvine, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=52316cecec80d6a44ca6d182afffe0d9b97711b33259ed8185cf8997b90e8d9d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feuniteinc%2F&secure%5Burl_type%5D=linkedin_company_website)  
71 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 38% Small, 31% Medium

#### What Do G2 Reviewers Say About @work?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless efficiency** of @work, which effectively streamlines their workflow for better productivity.
- Users find the **ease of use** of @work to be a seamless way to enhance their workflow efficiency.
- Users highlight the **efficiency** of @work, noting its ability to streamline workflows effortlessly.
- Users value the **robust security** features of @work, ensuring their tasks are managed effectively and securely.
- Users appreciate the **effective task alignment** in @work, boosting productivity and ensuring secure management of tasks.

##### Cons

- Users struggle with the **difficult navigation** in @work, making it challenging for newcomers to become proficient.
- Users often struggle with the **steep learning curve** of @work, making it challenging for new users to adapt.
- Users experience **performance issues** with @work, occasionally noticing slowdowns that impact productivity despite its benefits.
- Users find that the software has **slow speed** at times, which affects its overall utility and effectiveness.

#### What Are Recent G2 Reviews of @work?

**["Supply chain manager"](https://www.g2.com/survey_responses/work-review-9739186)**

**Rating:** 4.5/5.0 stars

_— Arvind S._

[Read full review](https://www.g2.com/survey_responses/work-review-9739186)

**["my experience with work is immpersive"](https://www.g2.com/survey_responses/work-review-9882144)**

**Rating:** 4.0/5.0 stars

_— Haseeb u._

[Read full review](https://www.g2.com/survey_responses/work-review-9882144)

#### What Are G2 Users Discussing About @work?

- [What is workflow automation software?](https://www.g2.com/discussions/work-what-is-workflow-automation-software)
- [What is the purpose of workflow?](https://www.g2.com/discussions/what-is-the-purpose-of-workflow) - 1 comment
- [What are workflow requirements?](https://www.g2.com/discussions/what-are-workflow-requirements)
- [What are the features of workflow?](https://www.g2.com/discussions/what-are-the-features-of-workflow)

### [Infinite Connect](https://www.g2.com/products/infinite-connect/reviews)

All-in-one hosted unified communications platform that enables your team to work from anywhere. With reliable voice, video, and messaging integrated in one solution, we connect you wherever you are — and however you need.

**Average Rating:** 4.8/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Infinite Connect?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 9.2/10 (Category avg: 8.8/10)
- **Video Conferencing:** 9.6/10 (Category avg: 8.8/10)
- **Native VoIP:** 9.4/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Infinite Connect?

- **Seller:** [Xcyte Digital](https://www.g2.com/sellers/xcyte-digital)
- **Year Founded:** 2022
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7fe7d01825e1dbb3d329ee8cd8a0b91955c462e6405a95274b07b0095e18f8b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxcyte-digital-corporation&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 92% Small, 8% Medium

#### What Are Recent G2 Reviews of Infinite Connect?

**["Seamless, Very Professionally Looking, ZERO Installs: The Best WebMeeting Platform"](https://www.g2.com/survey_responses/infinite-connect-review-4493485)**

**Rating:** 5.0/5.0 stars

_— Hans D._

[Read full review](https://www.g2.com/survey_responses/infinite-connect-review-4493485)

**["Our remote team was able to replace all our collaboration apps with one integrated solution"](https://www.g2.com/survey_responses/infinite-connect-review-4493667)**

**Rating:** 5.0/5.0 stars

_— Andy B._

[Read full review](https://www.g2.com/survey_responses/infinite-connect-review-4493667)

#### What Are G2 Users Discussing About Infinite Connect?

- [What is Infinite Connect used for?](https://www.g2.com/discussions/what-is-infinite-connect-used-for)

### [2600Hz](https://www.g2.com/products/2600hz/reviews)

2600Hz is an award-winning provider of unified communications that modernizes how businesses provide unified cloud communication and collaboration services to their customers. Our revolutionary, distributed multi-tenant platform called KAZOO lets our partners do business their way, empowering them to customize every part of their UC solution including pricing, branding, customer offerings and more. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, CCaaS, mobile, and remote collaboration solutions. KAZOO is a true end-to-end white label solution that offers a full enterprise-PBX, next-gen call center, intuitive collaboration tools, automatic sign up and provisioning, international expansion, and a wide range of other services all in one platform. KAZOO was designed to scale effortlessly and features over 300 open APIs for our partners to build their own integrations as well as a suite of pre-built applications that resellers can use immediately — all packaged in a modern user interface. We give our partners access to the building blocks of KAZOO, so they have their own platform and complete control over their offering. Our partners have the flexibility to create their own customized communication solution, enabling them to differentiate their brand and offering in the market as well as provide a tailored solution for the industries and niches they service.

**Average Rating:** 4.3/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate 2600Hz?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 8.8/10 (Category avg: 8.8/10)
- **Video Conferencing:** 4.2/10 (Category avg: 8.8/10)
- **Native VoIP:** 9.2/10 (Category avg: 9.0/10)

#### Who Is the Company Behind 2600Hz?

- **Seller:** [2600Hz](https://www.g2.com/sellers/2600hz)
- **Year Founded:** 2010
- **HQ Location:** San Francisco, CA
- **Twitter:** @2600hertz  
2,879 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a19b166e3e754aa8e11e254c9d16be98d4a5b539393c4838c0802c473d7d90d5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1361265&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 82% Small, 14% Medium

#### What Are Recent G2 Reviews of 2600Hz?

**["Good Product for most telephony"](https://www.g2.com/survey_responses/2600hz-review-7974295)**

**Rating:** 4.0/5.0 stars

_— Shaz M._

[Read full review](https://www.g2.com/survey_responses/2600hz-review-7974295)

**["The only true cloud ucaas product"](https://www.g2.com/survey_responses/2600hz-review-7579085)**

**Rating:** 5.0/5.0 stars

_— Richard G._

[Read full review](https://www.g2.com/survey_responses/2600hz-review-7579085)

#### What Are G2 Users Discussing About 2600Hz?

- [What is 2600Hz used for?](https://www.g2.com/discussions/what-is-2600hz-used-for)

### [Call Center for Skype](https://www.g2.com/products/call-center-for-skype/reviews)

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

**Average Rating:** 4.3/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Call Center for Skype?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 8.3/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 6.7/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Call Center for Skype?

- **Seller:** [PrettyMay](https://www.g2.com/sellers/prettymay)
- **HQ Location:** N/A
- **Twitter:** @prettymay  
6 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Small, 29% Large

#### What Do G2 Reviewers Say About Call Center for Skype?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **helpfulness** of Call Center for Skype invaluable for enhancing their knowledge and support.

#### What Are Recent G2 Reviews of Call Center for Skype?

**["Efficiency and Connectivity"](https://www.g2.com/survey_responses/call-center-for-skype-review-9464192)**

**Rating:** 5.0/5.0 stars

_— Suleman S._

[Read full review](https://www.g2.com/survey_responses/call-center-for-skype-review-9464192)

**["Excellent Call cering centre"](https://www.g2.com/survey_responses/call-center-for-skype-review-12287140)**

**Rating:** 4.0/5.0 stars

_— Mohammed A._

[Read full review](https://www.g2.com/survey_responses/call-center-for-skype-review-12287140)

#### What Are G2 Users Discussing About Call Center for Skype?

- [What type of software is Skype?](https://www.g2.com/discussions/what-type-of-software-is-skype) - 1 comment
- [What are the features of Skype can we take the control of your system by using Skype?](https://www.g2.com/discussions/what-are-the-features-of-skype-can-we-take-the-control-of-your-system-by-using-skype) - 1 comment
- [Which software is used in call Centre?](https://www.g2.com/discussions/which-software-is-used-in-call-centre) - 1 comment
- [What are the features of call center software?](https://www.g2.com/discussions/what-are-the-features-of-call-center-software)

### [VirtualPBX](https://www.g2.com/products/virtualpbx/reviews)

We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

**Average Rating:** 4.2/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate VirtualPBX?

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind VirtualPBX?

- **Seller:** [VirtualPBX](https://www.g2.com/sellers/virtualpbx)
- **Year Founded:** 1997
- **HQ Location:** San Jose, CA
- **Twitter:** @VirtualPBX  
5,359 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f4f282255ce764ceb0deaca9bcdd7a69ea5bc116d39c8e949fa9b18d7bec9ef1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F108679%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 97% Small, 3% Medium

#### What Do G2 Reviewers Say About VirtualPBX?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **excellent customer support** of VirtualPBX, highlighting their professionalism and attentive service.
- Users highlight the **exceptional customer service** of VirtualPBX, praising the professionalism and support provided by the team.
- Users praise the **helpful customer service** of VirtualPBX, noting professionalism and thorough support throughout their experience.
- Users praise the **excellent customer service** of VirtualPBX, appreciating the thorough assistance and support provided.
- Users highlight the **efficiency** of VirtualPBX, appreciating prompt service and smooth onboarding processes.

#### What Are Recent G2 Reviews of VirtualPBX?

**["Reliable Communication with Stellar Support"](https://www.g2.com/survey_responses/virtualpbx-review-12686476)**

**Rating:** 5.0/5.0 stars

_— Misael S._

[Read full review](https://www.g2.com/survey_responses/virtualpbx-review-12686476)

**["VirtualPBX: Essential for Solopreneurs, Easy Call Management"](https://www.g2.com/survey_responses/virtualpbx-review-12980109)**

**Rating:** 5.0/5.0 stars

_— Vernon D._

[Read full review](https://www.g2.com/survey_responses/virtualpbx-review-12980109)

#### What Are G2 Users Discussing About VirtualPBX?

- [Which platforms can be used to host CompletePBX 5?](https://www.g2.com/discussions/which-platforms-can-be-used-to-host-completepbx-5)
- [What are softphone apps?](https://www.g2.com/discussions/what-are-softphone-apps)
- [What does PBX stand for?](https://www.g2.com/discussions/what-does-pbx-stand-for)
- [What is virtual PBX software?](https://www.g2.com/discussions/what-is-virtual-pbx-software)

### [Thirdlane Connect](https://www.g2.com/products/thirdlane-connect/reviews)

Thirdlane Connect is a white-label team collaboration tool with voice, omnichannel messaging, and video for MSPs, service providers, and telecom resellers on Thirdlane’s multi-tenant UCaaS platform. Deliver branded calling, chat, and meetings across web, desktop, and mobile with APIs and CRM integrations. Main features: - VoIP calling, call recording, transfer, and hold - Team chat for 1:1 and groups - Video meetings with screen sharing - Presence and status sync - File sharing and inline media - Click-to-call and CRM screen pops - Branded apps for web, Windows, macOS, Linux, iOS, and Android See how Thirdlane helps MSPs, UCaaS providers, resellers, and enterprises deliver white-label multi-tenant communications. Request a live demo today: https://www.thirdlane.com

**Average Rating:** 4.3/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Thirdlane Connect?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 10.0/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Thirdlane Connect?

- **Seller:** [Thirdlane](https://www.g2.com/sellers/thirdlane)
- **Year Founded:** 2003
- **HQ Location:** Fairfax, US
- **Twitter:** @thirdlanepbx  
47 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=93c35e78540d840f321aab0315a24d8f73792dcd50969dbf5c6e6b0eb64dc90f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthird-lane-technologies-llc%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®
- **Ownership:** Third Lane Technologies, LLC

#### Who Uses This Product?

- **Company Size:** 41% Small, 30% Medium

#### What Do G2 Reviewers Say About Thirdlane Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Thirdlane Connect easy to use, providing **seamless communication** that enhances workflow and professionalism.
- Users appreciate the **easy communication** provided by Thirdlane Connect, enhancing workflow with its all-in-one interface.
- Users commend Thirdlane Connect for its **seamless communication integration** , enhancing collaboration through direct chats, calls, and video conferences.
- Users commend the **easy setup** of Thirdlane Connect, enhancing productivity with its user-friendly interface and seamless integration.
- Users admire the **intuitive interface** of Thirdlane Connect, enhancing productivity through seamless communication across devices.

##### Cons

- Users struggle with the **complex setup processes** of Thirdlane Connect, citing a steep learning curve for non-technical users.
- Users often struggle with the **difficult setup** of Thirdlane Connect, finding the configuration overwhelming for non-technical users.
- Users struggle with the **steep learning curve** of Thirdlane Connect, making initial setup and navigation challenging for newcomers.
- Users express that the **user interface feels dated and complex** , making initial setup challenging for less technical users.
- Users often face a **difficult interface** with Thirdlane Connect, particularly during initial setup and navigation challenges.

#### What Are Recent G2 Reviews of Thirdlane Connect?

**["Easy to Use with Reliable Call Quality and Strong Collaboration Features"](https://www.g2.com/survey_responses/thirdlane-connect-review-12894921)**

**Rating:** 5.0/5.0 stars

_— PAWAN KUMAR K._

[Read full review](https://www.g2.com/survey_responses/thirdlane-connect-review-12894921)

**["Comprehensive Communication Hub with Steep Setup"](https://www.g2.com/survey_responses/thirdlane-connect-review-13095192)**

**Rating:** 4.0/5.0 stars

_— Rehant S._

[Read full review](https://www.g2.com/survey_responses/thirdlane-connect-review-13095192)

#### What Are G2 Users Discussing About Thirdlane Connect?

- [What is Thirdlane Connect used for?](https://www.g2.com/discussions/what-is-thirdlane-connect-used-for)

### [Huawei Enterprise Communications Solution](https://www.g2.com/products/huawei-enterprise-communications-solution/reviews)

Huawei eSpace Unified Communications provides the integrated voice, data, multimedia and video capabilities needed for collaboration across your business.

**Average Rating:** 4.6/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate Huawei Enterprise Communications Solution?

- **Tenancy Flexibility:** 9.3/10 (Category avg: 8.8/10)
- **Video Conferencing:** 9.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 7.5/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Huawei Enterprise Communications Solution?

- **Seller:** [Huawei Technologies](https://www.g2.com/sellers/huawei-technologies)
- **Year Founded:** 1987
- **HQ Location:** Shenzhen, China
- **Twitter:** @HuaweiEnt  
411,859 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1d11c8ed5c7c947fbf03697d62c70d27bbe5da80c5ebda76e899e6b8d23a8e0d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3014%2F&secure%5Burl_type%5D=linkedin_company_website)  
131,006 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Small, 20% Medium

#### What Are Recent G2 Reviews of Huawei Enterprise Communications Solution?

**["Great company"](https://www.g2.com/survey_responses/huawei-enterprise-communications-solution-review-8510016)**

**Rating:** 5.0/5.0 stars

_— Majd A._

[Read full review](https://www.g2.com/survey_responses/huawei-enterprise-communications-solution-review-8510016)

**["One of the best IT and communication network in the world"](https://www.g2.com/survey_responses/huawei-enterprise-communications-solution-review-8761467)**

**Rating:** 4.0/5.0 stars

_— Ansum M._

[Read full review](https://www.g2.com/survey_responses/huawei-enterprise-communications-solution-review-8761467)

#### What Are G2 Users Discussing About Huawei Enterprise Communications Solution?

- [What is Huawei Enterprise Communications Solution used for?](https://www.g2.com/discussions/what-is-huawei-enterprise-communications-solution-used-for)

### [Teleleo](https://www.g2.com/products/teleleo/reviews)

Working, traveling, or living abroad often means losing access to your main phone number. Roaming is expensive. Missed calls and blocked services cost you time and money. Teleleo lets you remotely access and control your SIM card from anywhere in the world — without roaming fees or extra devices. Keep your SIM active at home while you work, travel, or relocate abroad. Receive and send SMS, make and receive calls, get OTP and 2FA verification codes, and manage your mobile number online through a web dashboard or mobile app. Your SIM card stays inside a secure physical modem at your home or office. Teleleo connects that modem to your online account, giving you full remote access to calls, SMS, and mobile internet — from any country, on any device. Trusted by small businesses, freelancers, and remote workers in 150+ countries.

**Average Rating:** 4.7/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate Teleleo?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Teleleo?

- **Seller:** [Teleleo](https://www.g2.com/sellers/teleleo)
- **Year Founded:** 2021
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f0f1dae777d020b31d555389e140a17400c0b17f68c03059cecd7d0ce7760c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fteleleo%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Teleleo?

**["Удобное устройство для вовлечения вашей клиентской базы."](https://www.g2.com/survey_responses/teleleo-review-12632739)**

**Rating:** 4.0/5.0 stars

_— Anton K._

[Read full review](https://www.g2.com/survey_responses/teleleo-review-12632739)

**["Revives Old Customer Base Effectively"](https://www.g2.com/survey_responses/teleleo-review-12653615)**

**Rating:** 5.0/5.0 stars

_— Diana B._

[Read full review](https://www.g2.com/survey_responses/teleleo-review-12653615)

### [Troop Messenger](https://www.g2.com/products/troop-messenger/reviews)

The Unified Sovereign Workspace | Troop Messenger: The Secure, AI-Enabled Collaboration Powerhouse for Modern Enterprises. Troop Messenger is a high-performance, enterprise-grade communication and collaboration platform designed for organisations that refuse to compromise between user experience and data sovereignty. While traditional tools lock you into their clouds, Troop Messenger gives you the keys by providing a unified "Command Center" that fits your unique security architecture. The Troop Messenger Difference: - Total Deployment Flexibility: Unlike "SaaS-only" competitors, we offer On-Premise, Private Cloud, and Self-Hosted delivery. Maintain 100% ownership of your organizational intelligence. - AI-Enhanced Productivity: Move beyond simple chat. Use AI-Powered File Summaries to digest long briefings instantly and Smart Suggestions to accelerate team responses. - Unified Enterprise Tools: Consolidate your stack. Seamlessly switch between 1:1 & Group messaging, high-definition video conferencing, screen sharing, all within a single, encrypted interface. - Built for High-Stakes Environments: Engineered for industries requiring strict regulatory compliance (BFSI, Healthcare, Legal, and Tech), ensuring your corporate communication meets the highest global standards without sacrificing speed. Primary Solutions Provided: - Eliminate Tool Fragmentation & Silos: Consolidate chat, video, and task management into one cohesive ecosystem. Leverage robust REST APIs and webhooks to build custom workflows and ensure Troop Messenger integrates seamlessly with your existing enterprise application landscape. - Security at the Forefront: Enable global collaboration with end-to-end encryption, multi-factor authentication, SSO, SAML, user authorisations, and advanced role-based administrative controls (RBAC). - Scalable Efficiency: From agile startups to massive enterprises, Troop Messenger scales with your headcount while keeping your overhead low. Experience why forward-thinking enterprises are migrating to a more secure way to work.

**Average Rating:** 4.7/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate Troop Messenger?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Troop Messenger?

- **Seller:** [Tvisha Communications Pvt Ltd](https://www.g2.com/sellers/tvisha-communications-pvt-ltd)
- **Year Founded:** 2021
- **HQ Location:** Hyderabad, India
- **Twitter:** @TvishaT  
386 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82b8c0ef0ab5f9e7420a72e2a71629f14e55ddf60b63885e61ecfe9c99c98d0a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10350862%2F&secure%5Burl_type%5D=linkedin_company_website)  
141 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 49% Medium, 43% Small

#### What Do G2 Reviewers Say About Troop Messenger?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Troop Messenger, enjoying seamless communication and effortless onboarding.
- Users appreciate the **strong security** of Troop Messenger, ensuring safe file sharing and protected internal discussions.
- Users appreciate the **simple and secure communication** offered by Troop Messenger for efficient team collaboration.
- Users value the **organized file sharing** in Troop Messenger, facilitating easy access and secure communication across teams.
- Users appreciate the **organized team communication** of Troop Messenger, enhancing productivity and simplifying collaboration effortlessly.

##### Cons

- Users feel there is a **lack of features** in Troop Messenger, impacting usability and integration options.
- Users feel the **user interface needs improvement** with suggestions for a more modern design and better integrations.
- Users notice **missing features** in Troop Messenger, including inconsistencies and a cluttered interface affecting overall usability.
- Users feel that **integration issues** hinder workflow and seek smoother connections with third-party applications.
- Users find the **limited participant options** for audio and video calls frustrating for larger teams.

#### What Are Recent G2 Reviews of Troop Messenger?

**["Helpful for AI Team Collaboration and Project Coordination"](https://www.g2.com/survey_responses/troop-messenger-review-13130436)**

**Rating:** 4.5/5.0 stars

_— Pavan M._

[Read full review](https://www.g2.com/survey_responses/troop-messenger-review-13130436)

**["Speeds up client deals and team proposals with smart AI tools"](https://www.g2.com/survey_responses/troop-messenger-review-13191524)**

**Rating:** 5.0/5.0 stars

_— Lakshmi N._

[Read full review](https://www.g2.com/survey_responses/troop-messenger-review-13191524)

#### What Are G2 Users Discussing About Troop Messenger?

- [Is Troop Messenger free?](https://www.g2.com/discussions/is-troop-messenger-free)
- [Is Troop Messenger safe?](https://www.g2.com/discussions/is-troop-messenger-safe)
- [Is Troop Messenger Indian?](https://www.g2.com/discussions/is-troop-messenger-indian) - 1 comment
- [What are the key features of instant messaging software?](https://www.g2.com/discussions/what-are-the-key-features-of-instant-messaging-software) - 3 comments, 1 upvote

### [Ribbon](https://www.g2.com/products/ribbon/reviews)

Ribbon's real-time communications solutions offer enterprises and government organizations an innovative, secure, and cost-effective alternative to proprietary PBX and UC products.

**Average Rating:** 4.3/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Ribbon?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 9.2/10 (Category avg: 8.8/10)
- **Video Conferencing:** 6.7/10 (Category avg: 8.8/10)
- **Native VoIP:** 9.2/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Ribbon?

- **Seller:** [Ribbon Communications](https://www.g2.com/sellers/ribbon-communications)
- **HQ Location:** Plano, Texas, United States
- **Twitter:** @ribboncomm  
1,526 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d833b665050289bf8e3751a55961a76a51913a40bba285dbd9567f111ea1730b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fribbon-communications%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,029 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 36% Small, 36% Medium

#### What Do G2 Reviewers Say About Ribbon?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Ribbon to be **super easy to collaborate** , seamlessly integrating various communication solutions and enhancing productivity.
- Users appreciate the **seamless communication integration** of Ribbon, enhancing management and troubleshooting of their VOIP networks.
- Users appreciate the **easy integrations** of Ribbon, enhancing collaboration and compatibility with various communication solutions.
- Users appreciate the **efficiency** of Ribbon's MUX compared to Ciena, benefiting from a wider range of 5G options.
- Users value the **robust integration and collaboration features** of Ribbon, enhancing communication and efficiency.

##### Cons

- Users find the **cost of training and installation** for Ribbon to be prohibitively expensive for smaller businesses.
- Users find the **limited training resources** challenging, as extensive experience and costly programs are necessary for effective installation.
- Users express concern over **poor customer support** , citing high costs and limited availability for assistance with Ribbon.
- Users find the **slow speed** of Ribbon limiting, impacting overall efficiency and performance of operations.
- Users express concerns about the **high costs and long learning curve** , making Ribbon less accessible for many.

#### What Are Recent G2 Reviews of Ribbon?

**["Makes Interviewing Easy for Recruiting, Marketing, and Product Reviews"](https://www.g2.com/survey_responses/ribbon-review-12275363)**

**Rating:** 5.0/5.0 stars

_— Verified User in Staffing and Recruiting_

[Read full review](https://www.g2.com/survey_responses/ribbon-review-12275363)

**["Great software to manage VOIP Communication!"](https://www.g2.com/survey_responses/ribbon-review-7784297)**

**Rating:** 4.5/5.0 stars

_— Sachin C._

[Read full review](https://www.g2.com/survey_responses/ribbon-review-7784297)

#### What Are G2 Users Discussing About Ribbon?

- [What does a Microsoft ribbon include?](https://www.g2.com/discussions/ribbon-what-does-a-microsoft-ribbon-include)
- [What does a Microsoft ribbon include?](https://www.g2.com/discussions/what-does-a-microsoft-ribbon-include)
- [What is a software ribbon used for?](https://www.g2.com/discussions/what-is-a-software-ribbon-used-for)
- [What is the primary feature of ribbon?](https://www.g2.com/discussions/what-is-the-primary-feature-of-ribbon)
- [What are the four features available in ribbon?](https://www.g2.com/discussions/what-are-the-four-features-available-in-ribbon)

### [Commio](https://www.g2.com/products/commio/reviews)

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our cloud communications platform also makes it easy to buy and port phone numbers, create route profiles and trunks for outbound voice calls, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate. Purchase phone numbers for inbound voice, route outbound domestic, toll-free, and international calls. Plus scale your text messaging communications with A2P SMS/MMS. Our Least Cost Routing (LCR) engine and database features – Location Routing Number (LRN), Caller Name (CNAM) and E911 – ensure that you're properly routing across our 40 high-quality carriers and paying the best price for every call.

**Average Rating:** 4.6/5.0

**Total Reviews:** 115

#### How Do G2 Users Rate Commio?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 7.8/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 8.9/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Commio?

- **Seller:** [Commio](https://www.g2.com/sellers/commio)
- **Year Founded:** 2009
- **HQ Location:** Raleigh, NC
- **Twitter:** @thinqing  
660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9a32b50fe2ece4ba0f605fd80d2c59f63591c6f7bf65d96e06a0fe0703e37266&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1911079%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 73% Small, 21% Medium

#### What Are Recent G2 Reviews of Commio?

**["Easy and Intelligent"](https://www.g2.com/survey_responses/commio-review-8943161)**

**Rating:** 5.0/5.0 stars

_— Nancie S._

[Read full review](https://www.g2.com/survey_responses/commio-review-8943161)

**["ThinQ/Commio - A Company That's On The Move"](https://www.g2.com/survey_responses/commio-review-6564640)**

**Rating:** 5.0/5.0 stars

_— Bob Z._

[Read full review](https://www.g2.com/survey_responses/commio-review-6564640)

#### What Are G2 Users Discussing About Commio?

- [What is thinQ by Commio used for?](https://www.g2.com/discussions/what-is-thinq-by-commio-used-for)

### [Sangoma Unified Communications Platform](https://www.g2.com/products/sangoma-unified-communications-platform/reviews)

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications. This approach delivers rapid, agile improvements to meet the real-world needs of customers and partners. From API integrations and workflow automation to purpose-built vertical solutions, Sangoma ensures that innovation isn't a buzzword — it's built in. - Cloud UCaaS: Easy to deploy and manage, ideal for businesses with limited IT resources - Hybrid UCaaS: Combines the scalability of cloud with the security of on-prem. Designed for high-reliability use cases like healthcare, with local survivability and 4G/5G failover - On-Prem UC: Best for government, education, and municipal sectors seeking full control and traditional telephony functionality Sangoma’s UC platform integrates with Microsoft Teams and CRMs like Salesforce, and can be paired with contact center tools, plug-and-play phones (wired and wireless), headsets, and accessories. It also supports VoIP gateways, Session Border Controllers for secure remote connectivity, and managed security and networking solutions.

**Average Rating:** 4.2/5.0

**Total Reviews:** 240

#### How Do G2 Users Rate Sangoma Unified Communications Platform?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Native VoIP:** 6.7/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Sangoma Unified Communications Platform?

- **Seller:** [Sangoma](https://www.g2.com/sellers/sangoma)
- **Year Founded:** 1984
- **HQ Location:** Markham, ON
- **Twitter:** @Sangoma  
6,562 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website)  
607 employees on LinkedIn®
- **Ownership:** TSX-V:STC

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Hospital & Health Care, Financial Services
- **Company Size:** 51% Small, 48% Medium

#### What Do G2 Reviewers Say About Sangoma Unified Communications Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Sangoma Unified Communications Platform, facilitating seamless communication and collaboration.
- Users appreciate the **seamless integration of business tools** in Sangoma, making communication efficient and hassle-free.
- Users value the **reliable performance** of Sangoma Unified Communications Platform, praising its seamless integration and uptime.
- Users appreciate the **reliable call quality** of Sangoma Unified Communications, enhancing their communication efficiency and satisfaction.
- Users appreciate the **seamless integration** of video, voice, messaging, and collaboration in Sangoma, enhancing team productivity.

##### Cons

- Users find the **setup process complex** , making it challenging for those without telephony expertise to configure effectively.
- Users find **difficult settings management** to complicate configurations, especially for those lacking telephony expertise.
- Users find Sangoma to be **expensive** compared to competitors, particularly due to high licensing and add-on costs.
- Users find the **high cost** of Sangoma's platform to be a concern compared to similar service providers.
- Users find the **lack of intuitiveness** in Sangoma's platform frustrating, noting an outdated interface and complex setup.

#### What Are Recent G2 Reviews of Sangoma Unified Communications Platform?

**["Convenient Features and Seamless Customer Support for my Business"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)**

**Rating:** 5.0/5.0 stars

_— Jordan S._

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)

**["Sangoma makes it easy"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)**

**Rating:** 4.5/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)

#### What Are G2 Users Discussing About Sangoma Unified Communications Platform?

- [What is Switchvox used for?](https://www.g2.com/discussions/what-is-switchvox-used-for)

### [Viirtue Platform](https://www.g2.com/products/viirtue-platform/reviews)

Viirtue is a white-label UCaaS and VoIP platform built exclusively for MSPs, IT providers, and telecom resellers. Partners sell fully branded voice, messaging, video, and AI services under their own name, keeping the customer relationship and capturing margins up to 75%. Viirtue never sells directly, so your brand stays front and center with every customer you serve. The platform includes everything a reseller needs to run a modern communications business: hosted PBX, SIP trunking, a fully branded softphone across web, desktop, and mobile, and AI Voice Agents that handle after-hours calls, overflow routing, and real-time sentiment analysis. Every product is delivered under the partner's brand, with no Viirtue branding visible to end customers. For resellers adding AI to their portfolio, Viirtue's AI Voice Agents integrate with Google Calendar, Outlook, ModMed EHR, and any platform via Model Context Protocol. Call recordings are automatically transcribed, sentiment-scored, and summarized through the platform's AI Insights tool, giving partners and their customers visibility into every conversation. Viirtue supports partners with 30-day white-glove onboarding, 24/7 partner support, and no hidden fees. There is no infrastructure to manage and no revenue sharing. Partners own their customers, set their own margins, and build their business on a platform designed to scale with them.

**Average Rating:** 4.8/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Viirtue Platform?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 10.0/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Viirtue Platform?

- **Seller:** [Viirtue](https://www.g2.com/sellers/viirtue)
- **Year Founded:** 2017
- **HQ Location:** St Petersburg, Florida
- **Twitter:** @Viirtue1  
139 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6338789221a0e88c91807b1f739e844027c95054b3e38a15819069595a3066fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fviirtue&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Small, 43% Medium

#### What Do G2 Reviewers Say About Viirtue Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **conference call facility** of Viirtue Platform, highlighting its ease of use and efficiency.
- Users find the **ease of use** of the Viirtue Platform enhances their experience, especially for conference calls.

#### What Are Recent G2 Reviews of Viirtue Platform?

**["Effortless White-Label VoIP with Exceptional Support"](https://www.g2.com/survey_responses/viirtue-platform-review-13038037)**

**Rating:** 5.0/5.0 stars

_— Carmine I._

[Read full review](https://www.g2.com/survey_responses/viirtue-platform-review-13038037)

**["Easy-to-Use Portal with Reliable, Flexible Service"](https://www.g2.com/survey_responses/viirtue-platform-review-13172907)**

**Rating:** 5.0/5.0 stars

_— Igor F._

[Read full review](https://www.g2.com/survey_responses/viirtue-platform-review-13172907)

### [Cisco Hosted Collaboration Solution](https://www.g2.com/products/cisco-hosted-collaboration-solution/reviews)

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

**Average Rating:** 4.0/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Cisco Hosted Collaboration Solution?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 6.7/10 (Category avg: 8.8/10)
- **Video Conferencing:** 7.1/10 (Category avg: 8.8/10)
- **Native VoIP:** 7.9/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Cisco Hosted Collaboration Solution?

- **Seller:** [AT&T Inc.](https://www.g2.com/sellers/at-t-inc)
- **Year Founded:** 1876
- **HQ Location:** Dallas, TX
- **Twitter:** @ATT  
876,351 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2fa4728477e8f8786d022d545a2466f49f7092896c35eae9774ae10aa4074034&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatt%2F&secure%5Burl_type%5D=linkedin_company_website)  
190,948 employees on LinkedIn®
- **Ownership:** NYSE: T

#### Who Uses This Product?

- **Company Size:** 50% Large, 33% Medium

#### What Do G2 Reviewers Say About Cisco Hosted Collaboration Solution?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **excellent voice quality** and multiple options of Cisco Hosted Collaboration Solution, making it highly favorable.
- Users enjoy the **variety of options** in Cisco Hosted Collaboration Solution, enhancing their overall collaboration experience.
- Users praise the **voice quality** of Cisco Hosted Collaboration Solution, noting its reliable and versatile performance.

#### What Are Recent G2 Reviews of Cisco Hosted Collaboration Solution?

**["My name is Mudassir Zaidi. I'm working from trilocks technologies pvt."](https://www.g2.com/survey_responses/cisco-hosted-collaboration-solution-review-10295752)**

**Rating:** 5.0/5.0 stars

_— Mudassir H._

[Read full review](https://www.g2.com/survey_responses/cisco-hosted-collaboration-solution-review-10295752)

**["Cisco Hosted Collaboration Solution"](https://www.g2.com/survey_responses/cisco-hosted-collaboration-solution-review-10173646)**

**Rating:** 4.0/5.0 stars

_— Burhan A._

[Read full review](https://www.g2.com/survey_responses/cisco-hosted-collaboration-solution-review-10173646)

#### What Are G2 Users Discussing About Cisco Hosted Collaboration Solution?

- [Whats is Cisco HCS?](https://www.g2.com/discussions/cisco-hosted-collaboration-solution-whats-is-cisco-hcs)
- [Whats is Cisco HCS?](https://www.g2.com/discussions/whats-is-cisco-hcs)
- [What is hosted collaboration?](https://www.g2.com/discussions/what-is-hosted-collaboration)
- [What is Cisco collaboration platform?](https://www.g2.com/discussions/what-is-cisco-collaboration-platform)
- [What is Cisco Hosted collaboration Solution?](https://www.g2.com/discussions/what-is-cisco-hosted-collaboration-solution)

### [FortiVoice](https://www.g2.com/products/fortivoice/reviews)

FortiVoice is a comprehensive unified communications solution designed to enhance business communication through integrated voice, conferencing, and fax services. It caters to organizations ranging from small offices to enterprises with up to 50,000 users, offering a scalable and cost-effective platform that simplifies call management, reduces communication expenses, and ensures seamless connectivity across multiple locations. Key Features and Functionality: - Integrated Communication Services: Combines voice, conferencing, and fax capabilities into a single platform, streamlining communication processes. - Built-in Enterprise-Class Features: Includes auto attendants, auto-provisioning, line/extension appearance, ring groups, user privileges, call queues, call barge, and multi-location integration without the need for additional licenses or hardware. - Scalability: Supports configurations for various organizational sizes, accommodating up to 50,000 users and 3,000 VoIP trunks, ensuring adaptability to business growth. - Simplified Management: Offers centralized management to reduce IT overhead and operating expenses, allowing easy configuration and updates across multiple locations, real-time performance monitoring, and access to call reports through an intuitive management console. - Cost-Effective Pricing: Provides all-inclusive calling features with straightforward and affordable pricing, avoiding hidden costs associated with advanced features or recurring subscriptions. Primary Value and User Solutions: FortiVoice addresses the need for a robust, scalable, and cost-effective communication system that enhances operational efficiency and customer service. By integrating multiple communication services into a single platform, it simplifies management, reduces costs, and ensures reliable connectivity across various locations. Its comprehensive feature set and scalability make it suitable for businesses of all sizes, providing a future-proof solution that grows with the organization.

**Average Rating:** 4.5/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate FortiVoice?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 8.7/10 (Category avg: 8.8/10)
- **Video Conferencing:** 8.7/10 (Category avg: 8.8/10)
- **Native VoIP:** 8.7/10 (Category avg: 9.0/10)

#### Who Is the Company Behind FortiVoice?

- **Seller:** [Fortinet](https://www.g2.com/sellers/fortinet)
- **Year Founded:** 2000
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @Fortinet  
151,422 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3d5f38bd4746b6501ce1c8f305fccf1b4a457b722a14dc3b74f43b2d5156111e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6460%2F&secure%5Burl_type%5D=linkedin_company_website)  
16,279 employees on LinkedIn®
- **Ownership:** NASDAQ: FTNT

#### Who Uses This Product?

- **Company Size:** 50% Medium, 17% Large

#### What Do G2 Reviewers Say About FortiVoice?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliable and secure communication** system of FortiVoice, essential for coordinating care in health services.
- Users value the **reliability** of FortiVoice, ensuring seamless communication for critical care coordination across multiple locations.
- Users value the **reliable and secure communication** FortiVoice provides, enhancing coordination and care in healthcare settings.
- Users love the **user-friendly interface** of FortiVoice, which enhances communication efficiency and simplifies management across sites.

##### Cons

- Users find **difficult settings management** to be a hurdle, as the configuration is often complex and unintuitive.
- Users report that **frequent updates** can disrupt service, impacting functionality in critical settings like healthcare.

#### What Are Recent G2 Reviews of FortiVoice?

**["Strengthening Rural Health Communications with FortiVoice"](https://www.g2.com/survey_responses/fortivoice-review-11213148)**

**Rating:** 4.5/5.0 stars

_— Jonathan S._

[Read full review](https://www.g2.com/survey_responses/fortivoice-review-11213148)

**["One of the best Voice Call System"](https://www.g2.com/survey_responses/fortivoice-review-8457470)**

**Rating:** 4.5/5.0 stars

_— Francis G._

[Read full review](https://www.g2.com/survey_responses/fortivoice-review-8457470)

#### What Are G2 Users Discussing About FortiVoice?

- [What is FortiVoice used for?](https://www.g2.com/discussions/what-is-fortivoice-used-for) - 1 comment

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[Browse UCaaS Platforms Themes](/categories/ucaas-platforms/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 3, 2024

UCaaS, or unified communications as a service, software serves as a communication and collaboration hub for organizations. These tools provide features such as VoIP, instant messaging, video conferencing, and other collaboration tools in a singular, cloud-based platform. UCaaS platforms can connect entire enterprise businesses, facilitating rapid, streamlined communication and decision-making with varying functionality offered in one product. While the U in UCaaS stands for unified, not universal, the goal of these platforms is to bring all corporate person-to-person communication methods under one umbrella.

UCaaS products offer features provided by collaborative point solutions such as [VoIP software](https://www.g2.com/categories/voip), [video conferencing software](https://www.g2.com/categories/video-conferencing), [internal communications software](https://www.g2.com/categories/internal-communications), and other [team collaboration software](https://www.g2.com/categories/team-collaboration) types. While businesses could purchase each one of these solutions separately, a UCaaS platform can potentially supply the features of them all in a more malleable package. The integrated nature of these platforms enables users to monitor and receive alerts via one medium.

While UCaaS products provide extensive functionality themselves, many will integrate with outside [content management systems](https://www.g2.com/categories/content-management) or [contact center software](https://www.g2.com/categories/contact-center) depending on the specific use case of the organization in question. However, it is extremely uncommon for UCaaS to provide discrete email capabilities, and typically leverages whatever email system the business uses to handle messaging and coordination in that channel.

To qualify for inclusion in the UCaaS category, a product must:

- Be a cloud-based collaboration and communication platform
- Supply VoIP, video conferencing, business messaging, and file sharing
- Provide cross-channel functionality
- Offer additional collaboration and communication tools natively
- Be flexible enough to incorporate new communication channels as they are developed

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