# Best UCaaS Platforms - Page 8

## How Many UCaaS Platforms Products Does G2 Track?

**Total Products under this Category:** 227

### Category Stats (Aug 2026)

- **Average Rating:** 4.36/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+8.29%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank UCaaS Platforms Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 98,900+ Authentic Reviews
- 227+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for UCaaS Platforms
 ![G2 Grid® for UCaaS Platforms plotting products by satisfaction and market presence](https://www.g2.com/categories/ucaas-platforms/grids.png?focus%5B%5D=7372&focus%5B%5D=18255&focus%5B%5D=53495&focus%5B%5D=1173&focus%5B%5D=70977&focus%5B%5D=71595&focus%5B%5D=16314&focus%5B%5D=1332029)

Highlighted products: Zoom Workplace, Webex Suite, Nextiva, RingEX, Webex Calling, 8x8 Work, Dialpad Connect, and Dialaxy.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ucaas-platforms/grids.json?focus%5B%5D=zoom-workplace&focus%5B%5D=cisco-webex-suite&focus%5B%5D=nextiva&focus%5B%5D=ringex&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work&focus%5B%5D=dialpad-connect&focus%5B%5D=dialaxy)

**Sponsored**

### 3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1771&secure%5Bchosen_at%5D=2026-08-06T13%3A35%3A16Z&secure%5Bdisplayable_resource_id%5D=1771&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1771&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=15858&secure%5Bresource_id%5D=1771&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fucaas-platforms%3Ffrom%3D1%26onlycontent%3D1%26page%3D8&secure%5Btoken%5D=d5248a0a524c038198cd08f436c5b130936c23f4692c459dd8f6f8f33d420862&secure%5Burl%5D=https%3A%2F%2Fwww.3cx.com%2Fpbx%2Fsip-trunks%2F%3Futm_source%3Dg2%26utm_medium%3Dclicks_campaign%26utm_content%3Ducaas&secure%5Burl_type%5D=custom_url)

### [UCaaS|Link](https://www.g2.com/products/ucaas-link/reviews)

The CommandLink UCaaS platform serves as a complete phone management system. Easy to manage and control, the phone system can quickly and seamlessly move from the cloud to your mobile device on a 24/7 basis. Super reliability thanks to the combination of unprecedented voice and data SLAs on the same platform. With full ITSM integration, you have direct access to configuring and monitoring your entire UCaaS platform from a single window. Regardless of the device or environment, the experience is a seamless experience for the agent and the client. Leverage the most advanced call technology to dazzle your audience with features that make your life and their life better.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate UCaaS|Link?

- **Tenancy Flexibility:** 10.0/10 (Category avg: 8.8/10)
- **Video Conferencing:** 8.3/10 (Category avg: 8.8/10)
- **Native VoIP:** 6.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind UCaaS|Link?

- **Seller:** [CommandLink](https://www.g2.com/sellers/commandlink)
- **Year Founded:** 2012
- **HQ Location:** Bothell, Washington, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=814db1cad347b726ea4cd1ebee4171efc0513569dacb06ce86f8c4b4336d57f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcommandlink&secure%5Burl_type%5D=linkedin_company_website)  
299 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

### [UnifyMe](https://www.g2.com/products/unifyme-unifyme/reviews)

UnifyMe is a UCaaS inspired by the needs of SMBs and focused to improve the communication and collaboration in your team.

**Average Rating:** 3.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate UnifyMe?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind UnifyMe?

- **Seller:** [UnifyMe](https://www.g2.com/sellers/unifyme)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8a9cf626351aff6da33fae532486213479733afc8ccf7b98ee46afe6b7d5f0c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funifyme%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

### [Unify Office by RingCentral](https://www.g2.com/products/unify-office-by-ringcentral/reviews)

Unify Office is the new cloud team collaboration and communications service delivered by Atos Unify in partnership with RingCentral, a market leader in UCaaS. Unify Office delivers everything that modern team members need in one place, on any device and from any location. Our experience of building enterprise scale messaging and real-time collaboration solutions is now available to organisations of any size.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Unify Office by RingCentral?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 5.0/10 (Category avg: 8.8/10)
- **Video Conferencing:** 5.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Unify Office by RingCentral?

- **Seller:** [Atos](https://www.g2.com/sellers/atos)
- **Year Founded:** 1997
- **HQ Location:** 95877 Bezons, FR
- **Twitter:** @Atos  
38,160 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=328430f9b99edd85368a77919ba1a9198c300f2aa573de72f5719207a3635cd6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatos%2F&secure%5Burl_type%5D=linkedin_company_website)  
85,294 employees on LinkedIn®
- **Ownership:** EPA: ATO

#### Who Uses This Product?

- **Company Size:** 100% Medium

### [Unytalk](https://www.g2.com/products/unytalk/reviews)

Unytalk is a Single Page Unified Communications and Collaboration platform built on a reliable technology with a powerful user experience design. Unytalk offers a business solution that helps generate revenues for service providers, than mere video conferencing or communication tools.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Unytalk?

- **Tenancy Flexibility:** 8.3/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Unytalk?

- **Seller:** [Unytalk](https://www.g2.com/sellers/unytalk)
- **Year Founded:** 2018
- **HQ Location:** Chicago, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dcbe001a52f7365e4c6ea93842eb89d48c281cfb362efcec7ae7700ae6344701&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funytalk%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Unytalk?

**["Multiple Interfaces under one space"](https://www.g2.com/survey_responses/unytalk-review-8437540)**

**Rating:** 4.5/5.0 stars

_— Ashfaq A._

[Read full review](https://www.g2.com/survey_responses/unytalk-review-8437540)

### [Verizon Business Connection](https://www.g2.com/products/verizon-business-connection/reviews)

Business Connection is a bundled solution for business that offers VoIP and Internet in a simplified bundled package. It helps drive productivity improvements and simplify your infrastructure with a reliable platform to enable your employees to communicate and collaborate effectively.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Verizon Business Connection?

- **Seller:** [Verizon Enterprise](https://www.g2.com/sellers/verizon-enterprise)
- **Year Founded:** 1988
- **HQ Location:** Basking Ridge, NJ
- **Twitter:** @VerizonEnterpr  
7 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=32c2ef4b0503c1e083833676e491ac42edef7577ccd78938f7f25da81fadf7f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1094%2F&secure%5Burl_type%5D=linkedin_company_website)  
15,489 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Verizon Business Connection?

**["I love that I and my team are all connected using the MOST reliable network in the US!"](https://www.g2.com/survey_responses/verizon-business-connection-review-5105596)**

**Rating:** 5.0/5.0 stars

_— Zane B._

[Read full review](https://www.g2.com/survey_responses/verizon-business-connection-review-5105596)

#### What Are G2 Users Discussing About Verizon Business Connection?

- [What is Verizon Business Connection used for?](https://www.g2.com/discussions/what-is-verizon-business-connection-used-for)

### [Verizon UCCaaS](https://www.g2.com/products/verizon-uccaas/reviews)

Unified Communication and Collaboration as a Service (UCCaaS) is Verizon's hosted and managed service based on Cisco's Hosted Collaboration Solution. UCCaaS delivers business-grade communications and collaboration services from the Cloud, offering the flexibility of a premises-based solution with the simplicity of a hosted solution.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Verizon UCCaaS?

- **Tenancy Flexibility:** 10.0/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Verizon UCCaaS?

- **Seller:** [Verizon](https://www.g2.com/sellers/verizon)
- **Year Founded:** 1983
- **HQ Location:** Basking RIdge, NJ
- **Twitter:** @Verizon  
1,486,564 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=11cabcb908a83f580e768918da49ce0dfbf7d794aa8582ec174ea41463d1a184&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1103%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,704 employees on LinkedIn®
- **Ownership:** NYSE:VZ

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Verizon UCCaaS?

**["At the Summit of Business Communication"](https://www.g2.com/survey_responses/verizon-uccaas-review-8219030)**

**Rating:** 5.0/5.0 stars

_— Victor M._

[Read full review](https://www.g2.com/survey_responses/verizon-uccaas-review-8219030)

### [Vinix Business Cloud Communications](https://www.g2.com/products/vinix-business-cloud-communications/reviews)

Vinix is a cloud business communications platform that integrates VoIP phone system capabilities, contact center tools, and advanced call management features into a flexible and adaptable solution. The platform is designed to help businesses manage voice communications, messaging, and customer interactions within a scalable cloud environment while maintaining greater control than traditional communication providers. The primary audience for Vinix includes small businesses, midsize companies, enterprises, and contact centers that need reliable communications without rigid platform limitations. By replacing traditional phone systems with cloud based calling features such as auto attendants, call routing, call queues, and voicemail, Vinix enables organizations to streamline communication workflows. This approach is especially useful for remote teams and multi location businesses that require consistency without complex hardware deployments. Key features of Vinix include real time analytics, detailed call reporting, and intelligent call routing. These capabilities help organizations monitor communication performance, understand call quality, and improve user productivity across customer support, inbound sales, outbound campaigns, and internal collaboration. Vinix integrates into existing business environments and allows organizations to scale users and services as communication needs evolve. Companies can add or adjust features without significant infrastructure changes, supporting growth while maintaining operational flexibility. The platform also supports AI driven communication workflows that enable automation, real time call insights, and intelligent interaction handling without requiring businesses to replace their existing communication processes. By combining cloud VoIP functionality, contact center capabilities, and scalable communication tools, Vinix provides businesses with a reliable foundation for modern communications while preserving the flexibility and control needed to adapt as their operations grow.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Vinix Business Cloud Communications?

- **Seller:** [Vinix](https://www.g2.com/sellers/vinix)
- **Company Website:** www.vinixglobal.com
- **Year Founded:** 2014
- **HQ Location:** Miami, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d7997fa0fc1280e84aa02774166da7392e756b4b6d8cb6a9c74aa051e0d5e26f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvinix&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Vinix Business Cloud Communications?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **responsive customer support** of Vinix, consistently receiving prompt and helpful assistance whenever needed.
- Users praise the **responsive customer support** of Vinix, highlighting their willingness to assist and educate effectively.
- Users find Vinix Business Cloud Communications to be incredibly **easy to use** , enhancing productivity for remote and on-site teams.
- Users love the **easy communication** of Vinix Business Cloud, enjoying seamless integration for all their connectivity needs.
- Users love the **seamless integration** of Vinix, effectively managing communication for both remote and on-site teams.

#### What Are Recent G2 Reviews of Vinix Business Cloud Communications?

**["Seamless service, start to finish"](https://www.g2.com/survey_responses/vinix-business-cloud-communications-review-10455823)**

**Rating:** 5.0/5.0 stars

_— Melissa C._

[Read full review](https://www.g2.com/survey_responses/vinix-business-cloud-communications-review-10455823)

### [VisibilityOne](https://www.g2.com/products/visibilityone/reviews)

We know very well that the rising tide of video collaboration service requests thanks to hybrid work is reshaping the IT support landscape. With VisibilityOne's monitoring and management for video conferencing, you'll have access to the single source of truth for video conferencing and collaboration to enable unparalleled tech support. Our users report a 35% drop in incidents. That's a game-changer when you're fielding hundreds or even thousands of service tickets each month while juggling between endless applications. Experience high-availability and self-healing collaboration faults with VisibilityOne. Our solution allows IT teams to assess and resolve issues in real-time, resulting in up to 90% faster resolution time per incident. All from one user interface. We are unique because: We use algorithms to examine device faults and automate system responses for fast fault resolution. We support all major conferencing room kits, including cross-vendor application scenarios. We reduce IT workload, improve SLA performance, and enhance the end-user experience. We monitor and self-heal all relevant systems in the room and network communication path, providing a comprehensive IoT and UC monitoring platform.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind VisibilityOne?

- **Seller:** [VisibilityOne](https://www.g2.com/sellers/visibilityone)
- **Year Founded:** 2018
- **HQ Location:** Monrovia, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82deefeb75fa178222e40941664684a93404269bead49e1d7325f49fd2ad6541&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvisibility-one%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 200% Medium

#### What Do G2 Reviewers Say About VisibilityOne?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **all-in-one solution** of VisibilityOne, simplifying conferencing setups and reducing operational hassles.
- Users appreciate the **ease of use** of VisibilityOne, enabling quick diagnosis of video conferencing issues in one interface.
- Users value the **reliability** of VisibilityOne, enabling precise diagnosis of video conferencing issues through a single interface.
- Users value the **intuitive interface** of VisibilityOne for effortlessly identifying video conferencing issues within one platform.

##### Cons

- Users report a lack of **specific error messages or logs** , making troubleshooting complex equipment issues frustrating.
- Users experience **slow performance** during peak hours, which can hinder timely issue resolution and overall productivity.
- Users report experiencing **technical issues** with VisibilityOne, including bugs and slow performance during peak hours.

#### What Are Recent G2 Reviews of VisibilityOne?

**["Automatic reply function for frequent blips"](https://www.g2.com/survey_responses/visibilityone-review-9858715)**

**Rating:** 4.5/5.0 stars

_— Antonio M._

[Read full review](https://www.g2.com/survey_responses/visibilityone-review-9858715)

### [Voice92](https://www.g2.com/products/voice92/reviews)

Voice92 is a voicemail and missed-call alert service that gives any phone a private number of its own. When a call is missed, Voice92 turns it into four things at once: a recorded voicemail you can listen to online, a text (SMS) alert, an email, and a written transcript of what the caller said. Nothing gets lost, and you can see who called and what they needed without playing phone tag. What makes Voice92 different is that it works on every phone. There is no app to install and no smartphone required. It works on modern smartphones, on basic flip phones, and on kosher (content-filtered) phones used in many religious communities — the same phones that usually cannot run voicemail-to-text apps. You keep your existing phone and number; Voice92 simply catches the calls you miss and delivers them the way you want. Key features include: - Voicemail to text: every message is transcribed into readable text, in English and in Yiddish. - Missed-call alerts: get an instant text and/or email the moment you miss a call, with the caller's name when it is a known contact. - Voicemail by email and SMS: listen to the audio, read the transcript, or both. - Contact list and caller ID: name your callers so alerts show who is trying to reach you. - Custom greetings: use the built-in greeting library or record your own; higher plans add scheduled and AI text-to-speech greetings. - Block unwanted callers, export your voicemails, and share access with family or staff. Voice92 is built for people who miss calls and want a simple, reliable way to catch every message — busy business owners, families, and anyone on a basic or filtered phone. Plans start free, with paid tiers that add text alerts, audio delivery, and full transcription. Setup takes minutes: forward your missed calls to your Voice92 number and start receiving voicemail, text, email, and transcripts right away.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Voice92?

- **Seller:** [JL Programs](https://www.g2.com/sellers/jl-programs)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Voice92?

**["Text Voice Notes and Missed Call Notifications That Work Awesome"](https://www.g2.com/survey_responses/voice92-review-13128358)**

**Rating:** 5.0/5.0 stars

_— Mordechai F._

[Read full review](https://www.g2.com/survey_responses/voice92-review-13128358)

### [Votacall Unified Communications](https://www.g2.com/products/votacall-unified-communications/reviews)

Unified Communications is a great idea on paper but when not properly implemented, UC functionality can have an adverse effect on an organization. The idea behind Unified Communications can be summed up with one word, productivity. Seems simple, right? In reality, seamlessly meshing all of the moving parts to establish a deeper level of productivity can be daunting, but it doesn't have to be.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Votacall Unified Communications?

- **Tenancy Flexibility:** 6.7/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Votacall Unified Communications?

- **Seller:** [Votacall](https://www.g2.com/sellers/votacall)
- **Year Founded:** 2005
- **HQ Location:** Boston, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73c8675ddff48542cc634d51defe65b7629cc88180d01ae22ce6fee7d5b889b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2499061&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About Votacall Unified Communications?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless communication** capabilities of Votacall, enhancing remote work efficiency through calls and texts.

##### Cons

- Users find that the **slow loading** times for texts affect their overall experience with Votacall Unified Communications.

#### What Are Recent G2 Reviews of Votacall Unified Communications?

**["I don’t go a day without using it"](https://www.g2.com/survey_responses/votacall-unified-communications-review-10577181)**

**Rating:** 5.0/5.0 stars

_— Jose Miguel M._

[Read full review](https://www.g2.com/survey_responses/votacall-unified-communications-review-10577181)

### [Wcapi](https://www.g2.com/products/wcapi/reviews)

Transforming Experiences and Empowering Connections. Embrace the Future with Wcapi Welcome to Wcapi, the creative stage intended to change correspondence. Consistently interface with your crowd, smooth out work processes, and open new open doors for development.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Wcapi?

- **Tenancy Flexibility:** 8.3/10 (Category avg: 8.8/10)
- **Video Conferencing:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Wcapi?

- **Seller:** [Wcapi](https://www.g2.com/sellers/wcapi)
- **Year Founded:** 2022
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=42b072d34f665035ef82efa0577e37c80b75f9469032f45e9c2d8d372417261e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwcapi%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Wcapi?

**["Highly Recommend"](https://www.g2.com/survey_responses/wcapi-review-9401409)**

**Rating:** 4.0/5.0 stars

_— Jose S._

[Read full review](https://www.g2.com/survey_responses/wcapi-review-9401409)

### [Yeastar Linkus UC Clients](https://www.g2.com/products/yeastar-linkus-uc-clients/reviews)

Linkus UC Clients is a unified communications app that aims to help businesses stay connected anytime anywhere. Designed for the Yeastar P-Series Phone System, it transforms your desktop and mobile phone into a fully-featured office extension, provides a convenient call experience, and offers powerful collaboration features like presence, instant messaging, contacts management, CRM integration, etc. With Linkus UC Clients, work anywhere with integrated voice, messaging, conferencing, and more – from virtually any device. Available using Web browser, Microsoft Windows, macOS, iOS, and Android, Linkus makes real-time business communications and collaboration easy across multiple devices, for true one-number access.

**Average Rating:** 4.8/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Yeastar Linkus UC Clients?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Video Conferencing:** 8.3/10 (Category avg: 8.8/10)
- **Native VoIP:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Yeastar Linkus UC Clients?

- **Seller:** [Xiamen Yeastar Digital Technology Co., Ltd](https://www.g2.com/sellers/xiamen-yeastar-digital-technology-co-ltd)
- **Year Founded:** 2006
- **HQ Location:** Xiamen, China
- **Twitter:** @Yeastar  
2,504 Twitter followers
- **LinkedIn® Page:** [cn.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=556764252feba627b3e5b18cfc9537ac80dcac98efd705ffc4ef8736d8781568&secure%5Burl%5D=https%3A%2F%2Fcn.linkedin.com%2Fcompany%2Fyeastar&secure%5Burl_type%5D=linkedin_company_website)  
211 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Small, 40% Medium

#### What Do G2 Reviewers Say About Yeastar Linkus UC Clients?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **versatile VoIP services** of Yeastar Linkus, seamlessly integrating calls across devices like smartphones and PCs.
- Users love the **softphone feature** of Yeastar Linkus UC Clients, enabling calls from laptops and phones seamlessly.
- Users value the **convenience** of receiving office calls on any device, seamlessly integrated with their Teams application.
- Users love the **seamless integration** of Yeastar Linkus UC Clients with multiple devices like smartphones and PCs.
- Users love the **ease of use** of Yeastar Linkus UC Clients, enabling seamless integration with multiple accounts and apps.

##### Cons

- Users find the **call drop issue** frustrating, particularly when receiving calls during usage of other apps.
- Users occasionally struggle with **upgrade issues** between PBX firmware and Linkus versions, hindering their overall experience.

#### What Are Recent G2 Reviews of Yeastar Linkus UC Clients?

**["Excellent UC app for remote work"](https://www.g2.com/survey_responses/yeastar-linkus-uc-clients-review-9508305)**

**Rating:** 5.0/5.0 stars

_— Luis U._

[Read full review](https://www.g2.com/survey_responses/yeastar-linkus-uc-clients-review-9508305)

**["Integration with Yeastar in the cloud and real-time queue management, all in a single platform"](https://www.g2.com/survey_responses/yeastar-linkus-uc-clients-review-12837562)**

**Rating:** 4.5/5.0 stars

_— Francisco C._

[Read full review](https://www.g2.com/survey_responses/yeastar-linkus-uc-clients-review-12837562)

#### What Are G2 Users Discussing About Yeastar Linkus UC Clients?

- [What is Yeastar Linkus used for?](https://www.g2.com/discussions/what-is-yeastar-linkus-used-for)

### [2talk](https://www.g2.com/products/2talk-llc-2talk/reviews)

2talk provides Hosted VoIP and Cloud PBX solutions to SMB customers in the United States.

#### Who Is the Company Behind 2talk?

- **Seller:** [2talk](https://www.g2.com/sellers/2talk-3cd78cf8-9c0c-4e77-8acf-581abd8eb297)
- **Year Founded:** 2008
- **HQ Location:** Marina del Rey, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0a90a118211414d905ddc921cd48beab276ad28a1b616b9f1798e67ffe962529&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2talkus%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

### [55PBX](https://www.g2.com/products/55pbx/reviews)

55PBX is the ultimate all in one CCaaS for Contact Centers, Customer Service and Sales team. PBX functions, whatsapp, chat and carrier with plug n play integrations with Zendesk, Pipedrive, Salesforce and more.

#### Who Is the Company Behind 55PBX?

- **Seller:** [55PBX](https://www.g2.com/sellers/55pbx)
- **Year Founded:** 2015
- **HQ Location:** São Paulo, BR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=609f793dd1baaf3aa2e5b4213373a015c166c6b4fbcde831633089e19c161402&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F55pbx%2F&secure%5Burl_type%5D=linkedin_company_website)  
103 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of 55PBX?

**["Amazing Experience for CCaaS"](https://www.g2.com/survey_responses/55pbx-review-4546401)**

**Rating:** 5.0/5.0 stars

_— Bruno R._

[Read full review](https://www.g2.com/survey_responses/55pbx-review-4546401)

#### What Are G2 Users Discussing About 55PBX?

- [What is 55PBX used for?](https://www.g2.com/discussions/what-is-55pbx-used-for)

### [Abbax Hosted VOIP](https://www.g2.com/products/abbax-hosted-voip/reviews)

Abbax Hosted VoIP provides high performance cloud solutions built to empower businesses small, medium and large.

#### Who Is the Company Behind Abbax Hosted VOIP?

- **Seller:** [Abbax Technologies](https://www.g2.com/sellers/abbax-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 3, 2024

UCaaS, or unified communications as a service, software serves as a communication and collaboration hub for organizations. These tools provide features such as VoIP, instant messaging, video conferencing, and other collaboration tools in a singular, cloud-based platform. UCaaS platforms can connect entire enterprise businesses, facilitating rapid, streamlined communication and decision-making with varying functionality offered in one product. While the U in UCaaS stands for unified, not universal, the goal of these platforms is to bring all corporate person-to-person communication methods under one umbrella.

UCaaS products offer features provided by collaborative point solutions such as [VoIP software](https://www.g2.com/categories/voip), [video conferencing software](https://www.g2.com/categories/video-conferencing), [internal communications software](https://www.g2.com/categories/internal-communications), and other [team collaboration software](https://www.g2.com/categories/team-collaboration) types. While businesses could purchase each one of these solutions separately, a UCaaS platform can potentially supply the features of them all in a more malleable package. The integrated nature of these platforms enables users to monitor and receive alerts via one medium.

While UCaaS products provide extensive functionality themselves, many will integrate with outside [content management systems](https://www.g2.com/categories/content-management) or [contact center software](https://www.g2.com/categories/contact-center) depending on the specific use case of the organization in question. However, it is extremely uncommon for UCaaS to provide discrete email capabilities, and typically leverages whatever email system the business uses to handle messaging and coordination in that channel.

To qualify for inclusion in the UCaaS category, a product must:

- Be a cloud-based collaboration and communication platform
- Supply VoIP, video conferencing, business messaging, and file sharing
- Provide cross-channel functionality
- Offer additional collaboration and communication tools natively
- Be flexible enough to incorporate new communication channels as they are developed

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