# Best UCaaS Platforms - Page 5

## How Many UCaaS Platforms Products Does G2 Track?

**Total Products under this Category:** 227

### Category Stats (Aug 2026)

- **Average Rating:** 4.36/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+8.29%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank UCaaS Platforms Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 98,900+ Authentic Reviews
- 227+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for UCaaS Platforms
 ![G2 Grid® for UCaaS Platforms plotting products by satisfaction and market presence](https://www.g2.com/categories/ucaas-platforms/grids.png?focus%5B%5D=7372&focus%5B%5D=18255&focus%5B%5D=53495&focus%5B%5D=1173&focus%5B%5D=70977&focus%5B%5D=71595&focus%5B%5D=16314&focus%5B%5D=1332029)

Highlighted products: Zoom Workplace, Webex Suite, Nextiva, RingEX, Webex Calling, 8x8 Work, Dialpad Connect, and Dialaxy.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ucaas-platforms/grids.json?focus%5B%5D=zoom-workplace&focus%5B%5D=cisco-webex-suite&focus%5B%5D=nextiva&focus%5B%5D=ringex&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work&focus%5B%5D=dialpad-connect&focus%5B%5D=dialaxy)

**Sponsored**

### 3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1771&secure%5Bchosen_at%5D=2026-08-06T11%3A14%3A56Z&secure%5Bdisplayable_resource_id%5D=1771&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1771&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=15858&secure%5Bresource_id%5D=1771&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fucaas-platforms%3Ffrom%3D1%26onlycontent%3D1%26page%3D5&secure%5Btoken%5D=d2ca6b80714e9458ea0fdd47635c030744eaf7ebca9c6a2c738f7db2316c1307&secure%5Burl%5D=https%3A%2F%2Fwww.3cx.com%2Fpbx%2Fsip-trunks%2F%3Futm_source%3Dg2%26utm_medium%3Dclicks_campaign%26utm_content%3Ducaas&secure%5Burl_type%5D=custom_url)

### [FortiVoice](https://www.g2.com/products/fortivoice/reviews)

FortiVoice is a comprehensive unified communications solution designed to enhance business communication through integrated voice, conferencing, and fax services. It caters to organizations ranging from small offices to enterprises with up to 50,000 users, offering a scalable and cost-effective platform that simplifies call management, reduces communication expenses, and ensures seamless connectivity across multiple locations. Key Features and Functionality: - Integrated Communication Services: Combines voice, conferencing, and fax capabilities into a single platform, streamlining communication processes. - Built-in Enterprise-Class Features: Includes auto attendants, auto-provisioning, line/extension appearance, ring groups, user privileges, call queues, call barge, and multi-location integration without the need for additional licenses or hardware. - Scalability: Supports configurations for various organizational sizes, accommodating up to 50,000 users and 3,000 VoIP trunks, ensuring adaptability to business growth. - Simplified Management: Offers centralized management to reduce IT overhead and operating expenses, allowing easy configuration and updates across multiple locations, real-time performance monitoring, and access to call reports through an intuitive management console. - Cost-Effective Pricing: Provides all-inclusive calling features with straightforward and affordable pricing, avoiding hidden costs associated with advanced features or recurring subscriptions. Primary Value and User Solutions: FortiVoice addresses the need for a robust, scalable, and cost-effective communication system that enhances operational efficiency and customer service. By integrating multiple communication services into a single platform, it simplifies management, reduces costs, and ensures reliable connectivity across various locations. Its comprehensive feature set and scalability make it suitable for businesses of all sizes, providing a future-proof solution that grows with the organization.

**Average Rating:** 4.5/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate FortiVoice?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 8.7/10 (Category avg: 8.8/10)
- **Video Conferencing:** 8.7/10 (Category avg: 8.8/10)
- **Native VoIP:** 8.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind FortiVoice?

- **Seller:** [Fortinet](https://www.g2.com/sellers/fortinet)
- **Year Founded:** 2000
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @Fortinet  
151,422 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3d5f38bd4746b6501ce1c8f305fccf1b4a457b722a14dc3b74f43b2d5156111e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6460%2F&secure%5Burl_type%5D=linkedin_company_website)  
16,279 employees on LinkedIn®
- **Ownership:** NASDAQ: FTNT

#### Who Uses This Product?

- **Company Size:** 50% Medium, 17% Large

#### What Do G2 Reviewers Say About FortiVoice?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliable and secure communication** system of FortiVoice, essential for coordinating care in health services.
- Users value the **reliability** of FortiVoice, ensuring seamless communication for critical care coordination across multiple locations.
- Users value the **reliable and secure communication** FortiVoice provides, enhancing coordination and care in healthcare settings.
- Users love the **user-friendly interface** of FortiVoice, which enhances communication efficiency and simplifies management across sites.

##### Cons

- Users find **difficult settings management** to be a hurdle, as the configuration is often complex and unintuitive.
- Users report that **frequent updates** can disrupt service, impacting functionality in critical settings like healthcare.

#### What Are Recent G2 Reviews of FortiVoice?

**["Strengthening Rural Health Communications with FortiVoice"](https://www.g2.com/survey_responses/fortivoice-review-11213148)**

**Rating:** 4.5/5.0 stars

_— Jonathan S._

[Read full review](https://www.g2.com/survey_responses/fortivoice-review-11213148)

**["One of the best Voice Call System"](https://www.g2.com/survey_responses/fortivoice-review-8457470)**

**Rating:** 4.5/5.0 stars

_— Francis G._

[Read full review](https://www.g2.com/survey_responses/fortivoice-review-8457470)

#### What Are G2 Users Discussing About FortiVoice?

- [What is FortiVoice used for?](https://www.g2.com/discussions/what-is-fortivoice-used-for) - 1 comment

### [Huddle.Team](https://www.g2.com/products/huddle-team/reviews)

If you have team members working remotely, you need Huddle.Team from FreeConfereneCall.com. Huddle gives teams the tools they need to stay connected, all in one place. Communicate with your team from anywhere in the world as if you were meeting in person – team members get a Virtual Phone, team chat, and full-featured audio and video conferencing. Get a unified communications platform that’s the perfect tools for small to medium-sized businesses that are looking for a reliable solution for staying connected. Benefits of Huddle.Team over other options: - No Access Codes - Unlimited calling anywhere inside your region - Audio and video hosting with up to 1,000 participants

**Average Rating:** 4.5/5.0

**Total Reviews:** 6

#### Who Is the Company Behind Huddle.Team?

- **Seller:** [CarrierX](https://www.g2.com/sellers/carrierx)
- **Year Founded:** 2001
- **HQ Location:** Long Beach, California
- **Twitter:** @FreeConfCall  
9,828 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0a48e397f2a4260fbdcd27efee725719b95c2ff90c360d9762a0104301dd5f8b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2030351%2F&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 17% Large

#### What Are Recent G2 Reviews of Huddle.Team?

**["Easy to use"](https://www.g2.com/survey_responses/huddle-team-review-8050330)**

**Rating:** 4.0/5.0 stars

_— Monica V._

[Read full review](https://www.g2.com/survey_responses/huddle-team-review-8050330)

**["Honest Review Of Huddle Team"](https://www.g2.com/survey_responses/huddle-team-review-7435529)**

**Rating:** 4.0/5.0 stars

_— Shreyas K._

[Read full review](https://www.g2.com/survey_responses/huddle-team-review-7435529)

### [Ring4](https://www.g2.com/products/ring4/reviews)

Ring4 is a modern phone system in the cloud, enabling remote work for Startups, Freelancers, and SMBs It includes a web console and a mobile app allowing users to have their work line on their personal phone and use the contact center features from anywhere over the internet from their desktop.

**Average Rating:** 4.7/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate Ring4?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 10.0/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Ring4?

- **Seller:** [Ring4](https://www.g2.com/sellers/ring4)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **Twitter:** @Ring4app  
494 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=376bd77bb4fc88b356f7fffc26b2e58fa284f83c0a2c7e53648a052cca66ae92&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2907101%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 80% Small, 15% Medium

#### What Are Recent G2 Reviews of Ring4?

**["Stable and inexpensive video conferencing system"](https://www.g2.com/survey_responses/ring4-review-4549792)**

**Rating:** 4.5/5.0 stars

_— Justin W._

[Read full review](https://www.g2.com/survey_responses/ring4-review-4549792)

**["Solves the painful problem of business communication beautifully"](https://www.g2.com/survey_responses/ring4-review-4755595)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/ring4-review-4755595)

#### What Are G2 Users Discussing About Ring4?

- [What is Ring4 used for?](https://www.g2.com/discussions/what-is-ring4-used-for)

### [Phound Business](https://www.g2.com/products/phound-business/reviews)

Phound Business is a secure, all-in-one communication platform for organizations. It combines business phone numbers (in over 120 countries), calls, texting, video meetings, and AI assistance into one tool—helping teams replace scattered apps and outdated phone systems. Employees handle professional communications without using personal devices. Admins manage numbers, permissions, rules, activity monitoring, and billing from a single central portal for easy oversight. Key features: - Unified calls, messaging, and meetings (unlimited in many plans) - Real-time AI that listens to calls/meetings and generates summaries for quick catch-up - Secure internal team messaging - Centralized billing with clear pricing and no hidden fees - Continuity: numbers, contacts, and history stay with the company during role changes Phound Business delivers control, security, and efficiency—often at about 50% lower cost than similar options. Ideal for teams needing reliable, organized communication.

**Average Rating:** 5.0/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Phound Business?

- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Phound Business?

- **Seller:** [Phound](https://www.g2.com/sellers/phound)
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=164a3bf295d62238e89c0ea3da236ba464b94cf66a23d553184bce73e0a1f383&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fphoundapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small

#### What Are Recent G2 Reviews of Phound Business?

**["Multiple phone numbers, full messaging platform for desktop and mobile"](https://www.g2.com/survey_responses/phound-business-review-12667624)**

**Rating:** 5.0/5.0 stars

_— Brandon W._

[Read full review](https://www.g2.com/survey_responses/phound-business-review-12667624)

**["Cost-Effective and Seamless Communication Management"](https://www.g2.com/survey_responses/phound-business-review-12666808)**

**Rating:** 5.0/5.0 stars

_— Nick S._

[Read full review](https://www.g2.com/survey_responses/phound-business-review-12666808)

### [Telzio](https://www.g2.com/products/telzio/reviews)

Telzio is a cloud business phone system built for companies that need reliable, flexible communication without the complexity of traditional PBX systems. Set up phone menus, call routing, voicemail, extensions, and auto attendants in minutes, with no hardware or IT expertise required. Manage everything from a web-based dashboard and scale instantly as your team grows. Key features include IVR phone menus, call queues, live call monitoring, SMS, toll-free and local numbers, call recording, and integrations with the tools your team already uses. Telzio serves businesses across healthcare, legal, retail, and professional services, with plans designed for small teams and enterprise deployments alike. Trusted by companies worldwide for mission-critical phone operations.

**Average Rating:** 4.1/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Telzio?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Telzio?

- **Seller:** [Telzio](https://www.g2.com/sellers/telzio)
- **Year Founded:** 2013
- **HQ Location:** Los Angeles, US
- **Twitter:** @Telzio  
1,413 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=968e30af76a38d9b2c44e761a813c25920ebcd518878c953f9d68e2d762944c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftelzio%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Small, 40% Medium

#### What Do G2 Reviewers Say About Telzio?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Telzio, highlighting its simple layout and effortless setup for daily tasks.
- Users appreciate Telzio's **affordable pricing** combined with all essential features, making it a valuable tool for their practice.
- Users value the **excellent call quality** of Telzio, effectively handling a large volume of callers consistently.
- Users praise the **excellent customer support** of Telzio, enhancing their experience and daily operations.
- Users find the **easy setup** of Telzio effortless, making it ideal for daily use in their practice.

##### Cons

- Users find Telzio's pricing **expensive** and feel that customer support is inadequate and unresponsive to issues.
- Users report significant **access issues** with Telzio, including lack of settings, glitches, and poor customer support.
- Users report significant **audio issues** with Telzio, affecting call volume and functionality during critical work hours.
- Users face **difficult settings management** with Telzio, lacking options and experiencing frustrating glitches and poor support.
- Users report frequent **downtime issues** with Telzio, affecting their ability to manage calls and access support effectively.

#### What Are Recent G2 Reviews of Telzio?

**["All of the bells and whistle"](https://www.g2.com/survey_responses/telzio-review-9631740)**

**Rating:** 5.0/5.0 stars

_— Andrew B._

[Read full review](https://www.g2.com/survey_responses/telzio-review-9631740)

**["Great tool during COVID"](https://www.g2.com/survey_responses/telzio-review-4910850)**

**Rating:** 4.0/5.0 stars

_— Verified User in Legal Services_

[Read full review](https://www.g2.com/survey_responses/telzio-review-4910850)

#### What Are G2 Users Discussing About Telzio?

- [What is Telzio used for?](https://www.g2.com/discussions/what-is-telzio-used-for)

### [Twilio Flex](https://www.g2.com/products/twilio-twilio-flex/reviews)

Modernize your customer and employee experience in place by embedding voice, SMS, WhatsApp, and email into the apps you already use. Twilio Flex orchestrates interactions across channels, AI-driven automation, and human agents so conversations stay connected and context stays intact. Human agents get a complete view of every interaction without switching between tools or piecing together fragmented data. With a composable architecture and User + Usage pricing, you only pay for what you use and control how you build and scale customer experiences.

**Average Rating:** 4.1/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate Twilio Flex?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 9.2/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Twilio Flex?

- **Seller:** [Twilio](https://www.g2.com/sellers/twilio)
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @twilio  
81,644 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c9f98055e4a813ded4435e17926040455f87f0f05caa8b1303fd97ab3681e53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftwilio-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,678 employees on LinkedIn®
- **Ownership:** NYSE: TWLO

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Insurance
- **Company Size:** 39% Medium, 28% Small

#### What Do G2 Reviewers Say About Twilio Flex?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **easy integration** of Twilio Flex with existing tools, enhancing efficiency and customization capabilities.
- Users value the **seamless integrations** in Twilio Flex, enhancing efficiency and customization in their contact center operations.
- Users praise the **seamless chat integration** in Twilio Flex, enhancing efficiency and user experience in contact centers.
- Users praise the **seamless chat integration** in Twilio Flex, enhancing efficiency and user experience within the contact center.
- Users admire the **high customizability** of Twilio Flex, enabling tailored solutions for their specific contact center needs.

##### Cons

- Users find Twilio Flex's **limited features** challenging, requiring extensive customization and technical support for effective use.
- Users find the **missing functionality** in Twilio Flex challenging, needing significant customization and technical support for optimal use.
- Users find Twilio Flex's **complex features** challenging, needing significant technical support and customization for effective implementation.
- Users find Twilio Flex's **complexity** challenging, requiring considerable technical support and customization for effective use.
- Users find that the **complex processes** in Twilio Flex demand extensive technical support and customization efforts.

#### What Are Recent G2 Reviews of Twilio Flex?

**["Twilio Flex: Easy, Cost-Effective Softphone with Helpful Support"](https://www.g2.com/survey_responses/twilio-flex-review-12458273)**

**Rating:** 4.0/5.0 stars

_— Ashton P._

[Read full review](https://www.g2.com/survey_responses/twilio-flex-review-12458273)

**["Versatile and Customizable, but Requires Technical Investment"](https://www.g2.com/survey_responses/twilio-flex-review-5060854)**

**Rating:** 5.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/twilio-flex-review-5060854)

#### What Are G2 Users Discussing About Twilio Flex?

- [How good is twilio?](https://www.g2.com/discussions/how-good-is-twilio)
- [How much is twilio Flex?](https://www.g2.com/discussions/how-much-is-twilio-flex)
- [What is twilio Flex?](https://www.g2.com/discussions/what-is-twilio-flex)
- [What is twilio flex used for?](https://www.g2.com/discussions/what-is-twilio-flex-used-for)

### [AT&T Collaborate](https://www.g2.com/products/at-t-collaborate/reviews)

A flexible cloud-based solution that blends voice and collaboration. Start with voice and add features such as employee availability, instant messaging, conferencing, file sharing, team workspaces, and call center services as you need them.

**Average Rating:** 4.8/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate AT&T Collaborate?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 8.3/10 (Category avg: 8.8/10)
- **Video Conferencing:** 8.3/10 (Category avg: 8.8/10)
- **Native VoIP:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind AT&T Collaborate?

- **Seller:** [AT&T Inc.](https://www.g2.com/sellers/at-t-inc)
- **Year Founded:** 1876
- **HQ Location:** Dallas, TX
- **Twitter:** @ATT  
876,351 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2fa4728477e8f8786d022d545a2466f49f7092896c35eae9774ae10aa4074034&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatt%2F&secure%5Burl_type%5D=linkedin_company_website)  
190,948 employees on LinkedIn®
- **Ownership:** NYSE: T

#### Who Uses This Product?

- **Company Size:** 67% Large, 17% Small

#### What Do G2 Reviewers Say About AT&T Collaborate?

_AI-generated summary from verified user reviews_

##### Pros

- Users find AT&T Collaborate to be an **awesome and easy-to-use tool** for seamless collaboration.
- Users enjoy the **seamless chat feature** of AT&T Collaborate, enhancing communication through voice, video, and messaging.
- Users find AT&T Collaborate to be an **awesome, easy to use tool** for effective collaboration.
- Users enjoy the **voice, video, and messaging capabilities** of AT&T Collaborate, enhancing their communication experience.
- Users appreciate the **ease of use for collaboration** in AT&T Collaborate, enhancing team productivity seamlessly.

##### Cons

- Users report **occasional connectivity issues** that result in dropped calls or interruptions during use.
- Users report **occasional call dropping** due to connectivity issues, disrupting their communication experiences with AT&T Collaborate.
- Users experience **occasional call drops** that disrupt conversations and hinder effective communication with AT&T Collaborate.
- Users report **connectivity issues** , including dropped calls and interruptions, impacting their communication experience with AT&T Collaborate.
- Users experience **difficult navigation** due to frequent connectivity issues, impacting their overall experience with AT&T Collaborate.

#### What Are Recent G2 Reviews of AT&T Collaborate?

**["Voice, video and messaging Application"](https://www.g2.com/survey_responses/at-t-collaborate-review-11038044)**

**Rating:** 5.0/5.0 stars

_— Phani S._

[Read full review](https://www.g2.com/survey_responses/at-t-collaborate-review-11038044)

**["Senior engineer"](https://www.g2.com/survey_responses/at-t-collaborate-review-11061297)**

**Rating:** 5.0/5.0 stars

_— Keerthikumar s._

[Read full review](https://www.g2.com/survey_responses/at-t-collaborate-review-11061297)

#### What Are G2 Users Discussing About AT&T Collaborate?

- [What is AT&T Collaborate used for?](https://www.g2.com/discussions/what-is-at-t-collaborate-used-for)

### [Ecosmob](https://www.g2.com/products/ecosmob/reviews)

Ecosmob builds custom UCaaS platforms that actually fit how your business communicates—not the other way around. From real-time voice and video to presence, messaging, conferencing, and beyond, we design unified communication systems that are flexible, scalable, and tailored to your operations. Whether you’re an enterprise modernizing legacy systems or a service provider launching a branded solution, our UCaaS offerings support secure, multi-device collaboration across teams, locations, and time zones. Built on open-source foundations and designed with future growth in mind, Ecosmob gives you full control, without compromising user experience or reliability.

**Average Rating:** 4.3/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Ecosmob?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 10.0/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Ecosmob?

- **Seller:** [Ecosmob Technologies](https://www.g2.com/sellers/ecosmob-technologies-3f0ba47a-5fce-412d-8bb3-ebe90047ab93)
- **Year Founded:** 2007
- **HQ Location:** Ahmedabad, India
- **Twitter:** @ecosmob  
1,032 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7e404df1bd1f85c9b5806f934833f7068c496b8cf7d3b38e192ad06252124c77&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fecosmob&secure%5Burl_type%5D=linkedin_company_website)  
345 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 54% Medium, 31% Small

#### What Do G2 Reviewers Say About Ecosmob?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Ecosmob's platform, thanks to its simple UI and browser accessibility.
- Users value the **simple UI** of Ecosmob, appreciating its ease of use and modern design for meetings.
- Users praise the **audio quality** of Ecosmob, highlighting seamless voice and video syncing during meetings.
- Users appreciate the **exceptional call quality** of Ecosmob, enhancing their experience in video meetings and interviews.
- Users find the **ease of use** of Ecosmob's platform impressive, enjoying a simple UI and no downloads required.

##### Cons

- Users find the **user interface lacking** , suggesting improvements for a more professional and user-friendly dashboard experience.
- Users find the **difficult interface** of Ecosmob challenging, wishing for a more user-friendly dashboard experience.
- Users find the **inefficiency in handling large conferences** hinders smooth communication and presentation experiences.
- Users feel there is a **lack of documentation** , making it harder to utilize all features effectively.
- Users note a **lack of documentation and guides** , making it harder to fully understand all features of Ecosmob.

#### What Are Recent G2 Reviews of Ecosmob?

**["Happy with Ecosmob’s AI Voicebot Solution"](https://www.g2.com/survey_responses/ecosmob-review-11666666)**

**Rating:** 5.0/5.0 stars

_— Ritu G._

[Read full review](https://www.g2.com/survey_responses/ecosmob-review-11666666)

**["Reliable, Scalable, and Truly Customizable Communication Solutions"](https://www.g2.com/survey_responses/ecosmob-review-11066641)**

**Rating:** 5.0/5.0 stars

_— Alina V._

[Read full review](https://www.g2.com/survey_responses/ecosmob-review-11066641)

#### What Are G2 Users Discussing About Ecosmob?

- [What is Multi-tenant Conferencing used for?](https://www.g2.com/discussions/what-is-multi-tenant-conferencing-used-for)

### [Hosted PBX Business Phone System](https://www.g2.com/products/hosted-pbx-business-phone-system/reviews)

Aancall is a global UCaaS and CCaaS provider delivering unified communications and cloud contact center solutions powered by AI. The platform enables businesses to connect, collaborate, and engage customers through voice, video, messaging, and intelligent call management. Aancall provides high-quality VoIP services, including SIP trunking in 120+ countries and DID numbers across 65+ countries, ensuring reliable global reach and local presence. With AI-driven capabilities such as smart routing, call analytics, automation, and customer insights, Aancall helps organizations improve efficiency, enhance customer experience, and scale communications securely and seamlessly. Designed for enterprises, startups, and service providers, Aancall combines global connectivity, advanced AI, and cloud-based communications into one powerful platform.

**Average Rating:** 4.8/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Hosted PBX Business Phone System?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Hosted PBX Business Phone System?

- **Seller:** [Aancall](https://www.g2.com/sellers/aancall)
- **HQ Location:** Wyoming USA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ef59ae3d496e450a846e99978134f121e2706e3893881ab32a955d618ec0d4d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106799117%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®
- **Phone:** 3074106456

#### Who Uses This Product?

- **Company Size:** 63% Small, 13% Large

#### What Do G2 Reviewers Say About Hosted PBX Business Phone System?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy access** of the Hosted PBX Business Phone System, enhancing their communication experience with seamless Teams integration.
- Users appreciate the **easy access and seamless Teams integration** of the Hosted PBX Business Phone System.
- Users value the **prompt and helpful customer support** provided by the AANCALL team for the Hosted PBX system.
- Users find the **ease of use** of the Hosted PBX system refreshing, making setup and operation straightforward.
- Users appreciate the **easy access** of the Hosted PBX Business Phone System, benefiting from seamless Teams integration and simplified calling.

##### Cons

- Users note the **lack of intuitive contact management** , wishing for improved integration and visibility of important information.
- Users find the **dialing issues** frustrating, with required prefixes and lack of balance visibility impacting their experience.
- Users note the **inadequate AI integration** , wishing for improved features like balance display and better Teams compatibility.
- Users feel there are significant **integration issues** , affecting usability and causing frustration with necessary prefixes.
- Users note the **missing features** such as prefix requirements and lack of integration with Teams for better usability.

#### What Are Recent G2 Reviews of Hosted PBX Business Phone System?

**["Handy, Easy-to-Use App with Plenty of Options—Great on Mobile"](https://www.g2.com/survey_responses/hosted-pbx-business-phone-system-review-12729410)**

**Rating:** 5.0/5.0 stars

_— anushka s._

[Read full review](https://www.g2.com/survey_responses/hosted-pbx-business-phone-system-review-12729410)

**["Easy to Navigate, Great Call Connectivity, and Affordable Pricing"](https://www.g2.com/survey_responses/hosted-pbx-business-phone-system-review-13076882)**

**Rating:** 5.0/5.0 stars

_— JAY M._

[Read full review](https://www.g2.com/survey_responses/hosted-pbx-business-phone-system-review-13076882)

### [Vitel Global Cloud PBX](https://www.g2.com/products/vitel-global-cloud-pbx/reviews)

Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and analytics into a unified platform, it enables seamless collaboration and improved customer engagement. This solution replaces traditional PBX setups with a scalable and reliable infrastructure, ensuring crystal-clear calls and real-time insights accessible from desktop, web, or mobile devices. Key Features and Functionality: - HD Voice & Video Calling: Provides high-definition clarity for both internal and external communications. - Cloud PBX with Auto-Attendant and Smart Routing: Manages incoming calls efficiently using intuitive IVR systems and team extensions. - AI Call Summaries, Transcripts & Sentiment Detection: Generates accurate, shareable transcripts and analyzes call sentiment to enhance communication strategies. - Multi-Device Applications: Ensures seamless connectivity across iOS, Android, Windows, and macOS platforms. - Voicemail-to-Email Delivery: Allows users to receive and review voicemails directly in their email inboxes. - SIP Trunking with Global Number Access: Supports local and international numbers in over 100 countries, facilitating global connectivity. - Team Messaging and Collaboration Tools: Offers secure chat and file-sharing features to simplify internal coordination. - AI-Powered Analytics Dashboard: Provides real-time and historical reports to track performance and customer trends. - CRM and Helpdesk Integrations: Seamlessly integrates with platforms like Salesforce, HubSpot, Zoho, and Microsoft Dynamics. - Guaranteed Uptime SLA: Ensures uninterrupted communication with a 99.99% reliability guarantee. Primary Value and Solutions Provided: Vitel Global Cloud PBX addresses the need for a modern, scalable communication system that supports remote work, enhances customer interactions, and streamlines collaboration across distributed teams. By consolidating various communication channels into a single, AI-driven platform, it reduces telephony infrastructure and operating costs by up to 60%, offers enterprise-grade security, and provides real-time insights to inform business decisions. This solution empowers businesses to connect globally, improve productivity, and maintain a professional communication presence without the complexities of traditional phone systems.

**Average Rating:** 4.2/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Vitel Global Cloud PBX?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 8.3/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 5.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Vitel Global Cloud PBX?

- **Seller:** [Vitel Global Communications](https://www.g2.com/sellers/vitel-global-communications)
- **Year Founded:** 2010
- **HQ Location:** Piscataway, New Jersey
- **Twitter:** @vitel\_global  
1,245 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04ab3e99b95052853f1fbc38799c13c442ee515adb6876f7ced4dcbf41281a08&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2295942&secure%5Burl_type%5D=linkedin_company_website)  
218 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Staffing and Recruiting
- **Company Size:** 56% Medium, 31% Small

#### What Do G2 Reviewers Say About Vitel Global Cloud PBX?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficient calling features** of Vitel Global Cloud PBX, enhancing communication and organization.

##### Cons

- Users often face **login issues** , experiencing frequent difficulties and frustration when trying to access their accounts.

#### What Are Recent G2 Reviews of Vitel Global Cloud PBX?

**["Clear, Reliable IP Call Connectivity"](https://www.g2.com/survey_responses/vitel-global-cloud-pbx-review-12649672)**

**Rating:** 5.0/5.0 stars

_— Shiv S._

[Read full review](https://www.g2.com/survey_responses/vitel-global-cloud-pbx-review-12649672)

**["One of best platform which connects businesses worldwide."](https://www.g2.com/survey_responses/vitel-global-cloud-pbx-review-10508494)**

**Rating:** 4.5/5.0 stars

_— Mohit P._

[Read full review](https://www.g2.com/survey_responses/vitel-global-cloud-pbx-review-10508494)

#### What Are G2 Users Discussing About Vitel Global Cloud PBX?

- [What is Vitel Global Cloud PBX used for?](https://www.g2.com/discussions/what-is-vitel-global-cloud-pbx-used-for)

### [Asterisk](https://www.g2.com/products/asterisk/reviews)

Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for developing state-of-the-art communications applications. Asterisk includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Discover how Asterisk can power your next-generation communications deployment.

**Average Rating:** 4.6/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Asterisk?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Asterisk?

- **Seller:** [Sangoma](https://www.g2.com/sellers/sangoma)
- **Year Founded:** 1984
- **HQ Location:** Markham, ON
- **Twitter:** @Sangoma  
6,562 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website)  
607 employees on LinkedIn®
- **Ownership:** TSX-V:STC

#### Who Uses This Product?

- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 47% Medium, 36% Small

#### What Do G2 Reviewers Say About Asterisk?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customization** of Asterisk, enhancing telephony infrastructure and operational efficiency through AGI scripts.
- Users praise the **easy integration** of Asterisk, making it a fundamental choice for every PBX setup.
- Users value the **easy integrations** of Asterisk, finding it a solid foundation for their PBX needs.
- Users value the **easy integration** of Asterisk, making it a solid foundation for every PBX system.
- Users value the **time efficiency** of Asterisk, automating processes and optimizing call routing for better productivity.

##### Cons

- Users find Asterisk's **complex processes** daunting, requiring significant technical knowledge for effective administration and setup.
- Users find the **customer service lacking** , with limited support and complexity requiring technical knowledge for effective use.
- Users find the **difficult interface** of Asterisk requires technical knowledge and can complicate administration efforts.
- Users find **difficult settings management** challenging, requiring significant technical knowledge and facing limited support options.
- Users find the **login issues** with Asterisk dialer inconvenient, as it requires multiple logins beyond the CRM.

#### What Are Recent G2 Reviews of Asterisk?

**["Rugged Dialer That Gels Seamlessly with Any CRM"](https://www.g2.com/survey_responses/asterisk-review-12371322)**

**Rating:** 4.5/5.0 stars

_— Sathyanarayanan A._

[Read full review](https://www.g2.com/survey_responses/asterisk-review-12371322)

**["Pilar of Telephony"](https://www.g2.com/survey_responses/asterisk-review-11757768)**

**Rating:** 5.0/5.0 stars

_— Jose S._

[Read full review](https://www.g2.com/survey_responses/asterisk-review-11757768)

#### What Are G2 Users Discussing About Asterisk?

- [What is Asterisk used for?](https://www.g2.com/discussions/what-is-asterisk-used-for)
- [Can Asterisk run on Windows?](https://www.g2.com/discussions/can-asterisk-run-on-windows)
- [What does it mean when you get a call from Asterisk?](https://www.g2.com/discussions/what-does-it-mean-when-you-get-a-call-from-asterisk)
- [How do you make an asterisk?](https://www.g2.com/discussions/how-do-you-make-an-asterisk)
- [What can Asterisk do?](https://www.g2.com/discussions/what-can-asterisk-do)

### [AT&T Office@Hand](https://www.g2.com/products/at-t-office-hand/reviews)

AT&T Office@Hand is a flexible cloud-based solution that provides voice, fax, text messaging, and audio and video conferencing so workers can be more productive in the office or on the go.

**Average Rating:** 4.1/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate AT&T Office@Hand?

- **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 10.0/10 (Category avg: 8.8/10)
- **Video Conferencing:** 10.0/10 (Category avg: 8.8/10)
- **Native VoIP:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind AT&T Office@Hand?

- **Seller:** [AT&T Inc.](https://www.g2.com/sellers/at-t-inc)
- **Year Founded:** 1876
- **HQ Location:** Dallas, TX
- **Twitter:** @ATT  
876,351 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2fa4728477e8f8786d022d545a2466f49f7092896c35eae9774ae10aa4074034&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatt%2F&secure%5Burl_type%5D=linkedin_company_website)  
190,948 employees on LinkedIn®
- **Ownership:** NYSE: T

#### Who Uses This Product?

- **Company Size:** 56% Small, 33% Medium

#### What Do G2 Reviewers Say About AT&T Office@Hand?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of AT&T Office@Hand, particularly for seamless remote work and device integration.
- Users appreciate the **easy communication** of AT&T Office@Hand, streamlining calls, video, and collaboration on one platform.
- Users appreciate the **all-in-one platform** of AT&T Office@Hand, enhancing team collaboration and boosting productivity.
- Users value the **enhanced communication** capabilities of AT&T Office@Hand, streamlining calls and collaborations seamlessly.
- Users find the **cross-platform compatibility** of AT&T Office@Hand excellent for seamless remote work across devices.

##### Cons

- Users experience **call drops** and glitches in the mobile app, particularly in areas with low signal strength.
- Users report encountering **glitches** in the mobile app, affecting call quality and overall reliability.
- Users report occasional **performance issues** with video conferencing features, impacting the overall experience despite other positive aspects.
- Users experience **poor call quality** with AT&T Office@Hand, particularly in low-signal areas, impacting communication effectiveness.
- Users experience **slow video conferencing features** , which affects the overall performance despite other positive aspects.

#### What Are Recent G2 Reviews of AT&T Office@Hand?

**["I really like AT&T office@ hand application"](https://www.g2.com/survey_responses/at-t-office-hand-review-11409150)**

**Rating:** 5.0/5.0 stars

_— Sumit N._

[Read full review](https://www.g2.com/survey_responses/at-t-office-hand-review-11409150)

**["All in one communication platform"](https://www.g2.com/survey_responses/at-t-office-hand-review-11434001)**

**Rating:** 5.0/5.0 stars

_— Alejandra A._

[Read full review](https://www.g2.com/survey_responses/at-t-office-hand-review-11434001)

#### What Are G2 Users Discussing About AT&T Office@Hand?

- [What is AT&T Office@Hand used for?](https://www.g2.com/discussions/what-is-at-t-office-hand-used-for)

### [ComputerTalk](https://www.g2.com/products/computertalk/reviews)

ComputerTalk designs, deploys, and supports contact center solutions for more than 400 clients worldwide. Established in 1987, ComputerTalk's headquarters are located in Toronto, with offices in New York, Chicago, Atlanta, Montreal, and Staffordshire, England. ComputerTalk's ice\_ contact center architecture helps organizations to manage phone, e-mail, Web chat, and voice messaging interactions to improve staff productivity, contact management, service levels, and overall business performance. Our managed outsourcing program leverages clients' existing investments and empowers them with the freedom to manage as much or as little of their contact center as they wish.

**Average Rating:** 3.7/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate ComputerTalk?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Tenancy Flexibility:** 6.7/10 (Category avg: 8.8/10)
- **Native VoIP:** 6.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ComputerTalk?

- **Seller:** [ComputerTalk](https://www.g2.com/sellers/computertalk)
- **Year Founded:** 1987
- **HQ Location:** Richmond HIll, ON, Canada
- **Twitter:** @iceComputerTalk  
424 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a434300b4228c9e829ecd70d4b0df9d1445eece0b6a48c383bb434815d8747ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcomputer-talk-technology-inc&secure%5Burl_type%5D=linkedin_company_website)  
114 employees on LinkedIn®
- **Phone:** 1.800.410.1051

#### Who Uses This Product?

- **Company Size:** 45% Medium, 45% Small

#### What Are Recent G2 Reviews of ComputerTalk?

**["Great experience and support"](https://www.g2.com/survey_responses/computertalk-review-8894004)**

**Rating:** 5.0/5.0 stars

_— Anurag T._

[Read full review](https://www.g2.com/survey_responses/computertalk-review-8894004)

**["Utilisation of computer talk"](https://www.g2.com/survey_responses/computertalk-review-8751689)**

**Rating:** 5.0/5.0 stars

_— Ms S._

[Read full review](https://www.g2.com/survey_responses/computertalk-review-8751689)

#### What Are G2 Users Discussing About ComputerTalk?

- [What is ComputerTalk used for?](https://www.g2.com/discussions/what-is-computertalk-used-for)

### [MyOperator](https://www.g2.com/products/myoperator/reviews)

MyOperator is a Business AI Communication Platform that helps businesses manage customer conversations across Calls, WhatsApp, and AI agents from a single unified platform. Built on CPaaS infrastructure, it combines the WhatsApp Business API, cloud telephony, conversational AI, and workflow automation to help businesses automate repetitive customer interactions, so their teams can focus on high-value conversations. Trusted by 12,000+ businesses, including Amazon, Apollo, Domino’s, TCS, and Razorpay, MyOperator has powered over 2.5 billion customer conversations across 14+ years, and is defining the Business AI Operator category in India. Most communication tools solve one problem at a time. MyOperator works differently: calls, WhatsApp, and AI agents share context on one platform, giving businesses a single view of every customer interaction regardless of its channel of origin. This shows up across four core areas: ☑️ AI voice agents: These agents pick up your inbound and outbound calls, handle the routine FAQs, qualify leads over the phone, and book appointments without a human intervention. ☑️ AI chat agents: Live agents on WhatsApp and web chat, answering product questions, qualifying inbound enquiries, and booking appointments around the clock. ☑️ WhatsApp Business API: Every WhatsApp conversation runs through one shared inbox instead of scattered personal numbers. Follow-ups happen automatically, so no lead goes cold while your team is busy elsewhere. ☑️ Cloud telephony & IVR: Every call gets routed to the right team instantly based on the caller's intent. Your team gets access to call transcripts, recordings, and full customer context with tailored reports and call analytics. ☑️ Unified analytics & reporting: All your calls, WhatsApp conversations, and AI agent activity show up on one dashboard instead of five different reports. You get to make decisions based on real numbers, not scattered guesswork. From healthcare and education to real estate, ecommerce, and financial services, MyOperator powers high-volume customer communication with with ISO 27001-certified enterprise-grade security, dedicated implementation & support, and API-driven architecture built for reliability at any scale, helping businesses respond faster, convert more, and grow without adding complexity.

**Average Rating:** 4.1/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate MyOperator?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind MyOperator?

- **Seller:** [MyOperator](https://www.g2.com/sellers/myoperator)
- **Company Website:** myoperator.com
- **Year Founded:** 2013
- **HQ Location:** Noida, Uttar Pradesh
- **Twitter:** @MyOperator  
1,797 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc6ac6ccba2ce0ea9a5109ffd23f881cf951c82eb983eefc3e14d5f2b83d94fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2036252%2F&secure%5Burl_type%5D=linkedin_company_website)  
309 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Services, Education Management
- **Company Size:** 47% Small, 43% Medium

#### What Do G2 Reviewers Say About MyOperator?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **excellent customer support** from MyOperator, highlighting proactive assistance and thorough product explanations.
- Users appreciate the **helpful support** and features of MyOperator, enhancing customer engagement and overall experience.
- Users appreciate the **ease of use** of MyOperator, making communication management straightforward and efficient for teams.
- Users value the **easy setup** of MyOperator, appreciating a smooth onboarding experience and user-friendly interface.
- Users appreciate the **excellent staff support** from MyOperator, receiving helpful assistance and proactive guidance from account managers.

##### Cons

- Users highlight the **missing features** in MyOperator, impacting usability and the overall user experience significantly.
- Users face **poor customer support** with MyOperator, experiencing lack of responses and unresolved issues that hinder usability.
- Users express concern over **missing basic telephony features** in MyOperator, impacting overall service quality and user experience.
- Users experience significant **integration issues** with MyOperator, leading to frustrating delays and limited support effectiveness.
- Users find the **poor UI design** of MyOperator outdated and clunky, negatively impacting their overall experience.

#### What Are Recent G2 Reviews of MyOperator?

**["Reliable Business Call Management Solution"](https://www.g2.com/survey_responses/myoperator-review-13174298)**

**Rating:** 4.5/5.0 stars

_— Mahesh R._

[Read full review](https://www.g2.com/survey_responses/myoperator-review-13174298)

**["Reliable IVR with Great Support and an Easy Call-Flow Setup"](https://www.g2.com/survey_responses/myoperator-review-13173588)**

**Rating:** 4.5/5.0 stars

_— Prahllad M._

[Read full review](https://www.g2.com/survey_responses/myoperator-review-13173588)

#### What Are G2 Users Discussing About MyOperator?

- [What is MyOperator used for?](https://www.g2.com/discussions/what-is-myoperator-used-for)

### [Unified Communications Applications](https://www.g2.com/products/unified-communications-applications/reviews)

At its best, unified communications (also called “UC”) is just what it says – it enables better collaboration by unifying formerly separate modes of communication into a single, combined user experience. Email, text, and voice messaging work seamlessly with live voice, audio and video conferencing, and Web collaboration, in one interface, with “presence” notification to indicate your availability to participate.

**Average Rating:** 4.3/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Unified Communications Applications?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Unified Communications Applications?

- **Seller:** [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9)
- **Year Founded:** 1972
- **HQ Location:** Kanata, Ontario
- **Twitter:** @Mitel  
22,451 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a4734231cccb07e4478cf7d109b6d1ed6635375229b8f5b42c0a5461f77465b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4924%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,011 employees on LinkedIn®
- **Total Revenue (USD mm):** $1,300

#### Who Uses This Product?

- **Company Size:** 57% Medium, 43% Large

#### What Are Recent G2 Reviews of Unified Communications Applications?

**["Unified Communications Applications are a must for any business"](https://www.g2.com/survey_responses/unified-communications-applications-review-8873461)**

**Rating:** 5.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/unified-communications-applications-review-8873461)

**["Made our communication strategy stronger"](https://www.g2.com/survey_responses/unified-communications-applications-review-9502342)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/unified-communications-applications-review-9502342)

#### What Are G2 Users Discussing About Unified Communications Applications?

- [What are the 3 main components of unified communications?](https://www.g2.com/discussions/unified-communications-what-are-the-3-main-components-of-unified-communications-c71fbf30-f0b7-4af7-91cb-44c533dd6b34)
- [What are the 3 main components of unified communications?](https://www.g2.com/discussions/unified-communications-what-are-the-3-main-components-of-unified-communications-44611f70-dc55-413e-ae66-eefec87ff526)
- [What are the 3 main components of unified communications?](https://www.g2.com/discussions/unified-communications-what-are-the-3-main-components-of-unified-communications-6e58087c-42d2-4cbc-838a-98d6edded494)
- [What are the 3 main components of unified communications?](https://www.g2.com/discussions/unified-communications-what-are-the-3-main-components-of-unified-communications)
- [What is included in unified communications?](https://www.g2.com/discussions/unified-communications-what-is-included-in-unified-communications-89865105-9a75-4fbe-bfad-4aa9778a04e1)

- [‹ Prev‹ Prev](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score&page=4#product-list)
- [1](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score#product-list)
- [2](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score&page=2#product-list)
- [3](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score&page=3#product-list)
- [4](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score&page=4#product-list)
- 5
- [6](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score&page=6#product-list)
- [7](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score&page=7#product-list)
- [8](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score&page=8#product-list)
- [9](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score&page=9#product-list)
- …
- [15](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score&page=15#product-list)
- [16](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score&page=16#product-list)
- [Next ›Next ›](/categories/ucaas-platforms?from=1&onlycontent=1&order=g2_score&page=6#product-list)

Spotlight Categories

[Job Search Sites](https://www.g2.com/categories/job-search-sites)

[Cloud Infrastructure Monitoring Tools and Software](https://www.g2.com/categories/cloud-infrastructure-monitoring)

[Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)

[Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)

[Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

Similar Categories

- [Team Collaboration](/categories/team-collaboration)
- [Other Collaboration](/categories/other-collaboration)
- [Agentic AI Browser](/categories/agentic-ai-browser)
- [AI Meeting Assistants](/categories/ai-meeting-assistants)
- [AI Presentation Tools](/categories/ai-presentation-tools)

- [Audio Conferencing](/categories/audio-conferencing)
- [Board Management](/categories/board-management)
- [Bookmark Manager](/categories/bookmark-manager)
- [Browser](/categories/browsers)
- [Business Scheduling](/categories/business-scheduling)

- [Calendar](/categories/calendar-software)
- [Cloud PBX Platforms](/categories/cloud-pbx-platforms)
- [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools)
- [Decision-Making](/categories/decision-making)
- [Digital Adoption Platform](/categories/digital-adoption-platform)

[Browse UCaaS Platforms Themes](/categories/ucaas-platforms/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 3, 2024

UCaaS, or unified communications as a service, software serves as a communication and collaboration hub for organizations. These tools provide features such as VoIP, instant messaging, video conferencing, and other collaboration tools in a singular, cloud-based platform. UCaaS platforms can connect entire enterprise businesses, facilitating rapid, streamlined communication and decision-making with varying functionality offered in one product. While the U in UCaaS stands for unified, not universal, the goal of these platforms is to bring all corporate person-to-person communication methods under one umbrella.

UCaaS products offer features provided by collaborative point solutions such as [VoIP software](https://www.g2.com/categories/voip), [video conferencing software](https://www.g2.com/categories/video-conferencing), [internal communications software](https://www.g2.com/categories/internal-communications), and other [team collaboration software](https://www.g2.com/categories/team-collaboration) types. While businesses could purchase each one of these solutions separately, a UCaaS platform can potentially supply the features of them all in a more malleable package. The integrated nature of these platforms enables users to monitor and receive alerts via one medium.

While UCaaS products provide extensive functionality themselves, many will integrate with outside [content management systems](https://www.g2.com/categories/content-management) or [contact center software](https://www.g2.com/categories/contact-center) depending on the specific use case of the organization in question. However, it is extremely uncommon for UCaaS to provide discrete email capabilities, and typically leverages whatever email system the business uses to handle messaging and coordination in that channel.

To qualify for inclusion in the UCaaS category, a product must:

- Be a cloud-based collaboration and communication platform
- Supply VoIP, video conferencing, business messaging, and file sharing
- Provide cross-channel functionality
- Offer additional collaboration and communication tools natively
- Be flexible enough to incorporate new communication channels as they are developed

Show More