# Best Travel Agency Software for Medium-Sized Businesses

## How Many Travel Agency Software Products Does G2 Track?

**Total Products under this Category:** 176

### Category Stats (Aug 2026)

- **Average Rating:** 4.36/5 The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Travel Agency Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,600+ Authentic Reviews
- 176+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Travel Agency Software
 ![G2 Grid® for Travel Agency Software plotting products by satisfaction and market presence](https://www.g2.com/categories/travel-agency/grids.png?focus%5B%5D=38307&focus%5B%5D=1229576&focus%5B%5D=130730)

Highlighted products: Perk (formerly TravelPerk), Travelport+, and Corporate Traveler.

Underlying data: [Grid® JSON](https://www.g2.com/categories/travel-agency/grids.json?focus%5B%5D=perk-formerly-travelperk&focus%5B%5D=travelport&focus%5B%5D=corporate-traveler&segment=mid-market)

**Sponsored**

### ManageEngine ServiceDesk Plus

ServiceDesk Plus is ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. It comes in three editions and is available in 29 different languages. Over 100,000 organizations and 750,000 technicians, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance. It is fully integrated and easy to set up - without extensive customization or integrations. It has rich automation that helps eliminate pesky manual processes for quicker ticket resolution and higher end user satisfaction. Furthermore, the Standard Edition is FREE forever for both the on-premise and on-demand models upto 5 technicians! Don't take our word for it. Try the 30-day free trial and watch ServiceDesk Plus simplify your IT operations. https://www.manageengine.com/products/service-desk/download.html Features ServiceDesk Plus comes with a great balance of features to suit your business needs. The features available are listed below. Incident management: Gain control of your help desk With incident management you can pin incidents to the right technicians to ensure accountability and automate ticket workflows with automatic ticket dispatch, business rules, escalation, service level agreement, notification rules or alerts, preventive maintenance for timely ticket resolution. In other words, you can manage the entire lifecycle of an incident! Problem management: Go beyond firefighting Problem management helps you analyze the root cause and reduce recurring incidents in your IT, raise a new problem from within an incident, link related incidents to a problem and close them all at once! Further, you can provide temporary workarounds till you find a permanent fix to the problem. Change management: Manage changes with precision Manage your changes with precision. Streamline planning with roll out and back out plans, take informed decisions in the assessment, prioritization, and scheduling of changes with inputs from the Change Advisory Board (CAB), automated workflows to ensure that there are no more unauthorized or failed changes. Asset management: Track and manage assets with ease Discover, track, and manage your IT hardware and software assets in one place. Optimize asset utilization, avoid vulnerabilities, and ensure license compliance. IT project management: Deliver IT projects on time You can now manage multiple IT projects and requirements, plan releases, track progress, collaborate with team, and measure results, or in other words, manage all your IT projects efficiently. Break a full-blown project into milestones and tasks, set roles and provide access permissions, track the utilization of your resources, monitor the overall progress of your IT projects using colored Gantt charts, and do more to steer your IT projects to success! Purchases and contracts management: Track IT purchases and contracts Automate your supplier interactions and IT purchasing functions with full traceability and visibility, maintain master records for various vendors and track purchases from ordering to receipt and invoicing, reduce delays and cut unnecessary spending, track IT hardware and software contracts to improve compliance, associate assets and get proactively notified of contract expiry. Self service portal: Deflect tickets from your service desk Help users solve repeat incidents using a knowledge base and deflect tickets from your service desk, keep end users informed on ticket progress/approvals through automated notifications or make company-wide announcements of any outage or unplanned maintenance, auto suggest solutions during ticket creation and provide easy templates to create tickets. Service catalog: Showcase your IT services Showcase the offered IT services to your end user and give a new face to your IT. You can customize your workflow of delivering the service request specific to each service category. You can also setup approval process and service level agreements for each service request. CMDB: Get the bigger picture ServiceDesk Plus CMDB ensures effortless management of your entire IT infrastructure. Track and manage all configuration items and map their relationships and dependencies. Visually analyze the impact of changes and outages for informed decision-making. Service level agreement: Ensure timely service delivery Create SLAs and provide quality services on time to your end users. With the intuitive SLA management in ServiceDesk Plus, escalate proactively to four levels of hierarchy to ensure that your SLAs are met. Reports: Derive decisions with the right data Generate over 150+ inbuilt reports, custom reports, query reports and flash reports pertaining to various service desk modules like requests, problems, changes, assets, surveys, contracts, and purchase. Use real time dashboards to accurately reflect health of the service desk, create relevant custom reports and add them to your dashboard and take strategic decisions based on the current trend of your help desk performance! Extensions and integrations: Collaborate easily with other IT systems Enjoy tight integration with software that monitors and manages your networks, applications, desktops, and Active Directory. Get what you always wanted - 360 degree visibility of your IT!

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=415&secure%5Bchosen_at%5D=2026-08-04T07%3A52%3A21Z&secure%5Bdisplayable_resource_id%5D=58&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=2867&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2867&secure%5Bresource_id%5D=415&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftravel-agency%2Fmid-market&secure%5Btoken%5D=42742536c2ae1dc3f958d19eb8155614dd59698788ad211b1581ecda3fa6de67&secure%5Burl%5D=https%3A%2F%2Fwww.manageengine.com%2Fproducts%2Fservice-desk%2F%3Futm_source%3DG2%26utm_medium%3DCPC&secure%5Burl_type%5D=custom_url)

### [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews)

Perk is the intelligent platform for travel, spend and events. Perk’s powerful platform automates time-consuming tasks like travel bookings, expenses, and invoice processing. So your people can focus on real work, with real impact. Employees get simple, easy-to-use tools for everything from booking and managing travel to claiming expenses, processing invoices, and making payments. Finance teams get end-to-end control with customisable policies and permissions as well as full visibility into spend across the company with real time reporting across travel, expenses, invoices, and card payments. The result? Simpler, faster workflows that free up time for your teams to focus on real work, with real impact.

**Average Rating:** 4.6/5.0

**Total Reviews:** 2,014

#### How Do G2 Users Rate Perk (formerly TravelPerk)?

- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Perk (formerly TravelPerk)?

- **Seller:** [Perk](https://www.g2.com/sellers/perk)
- **Company Website:** www.perk.com
- **Year Founded:** 2015
- **HQ Location:** London
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1c3f1e3d4bdfff6be04911a8ecc7cdfa161380921b5531b0af825007fb1839e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fperk%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,193 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 60% Medium, 19% Small

#### What Do G2 Reviewers Say About Perk (formerly TravelPerk)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Perk, simplifying travel logistics with one platform for all bookings.
- Users value the **easy booking process** of Perk, making travel arrangements simple and convenient for their needs.
- Users commend the **great customer support** from Perk, noting responsiveness and helpfulness during their experience.
- Users appreciate the **setup ease** of Perk, enjoying a simple and quick account creation process.
- Users admire the **easy setup** of Perk, allowing quick account creation and streamlined travel planning.

##### Cons

- Users experience **booking issues** that lead to confusion and wasted time due to unclear flight availability and cumbersome support.
- Users experience **booking confusion** with inaccurate flight availability, leading to time wastage and frustration during reservations.
- Users experience **limited options** with Perk, often missing out on best routes and flexible booking opportunities.
- Users face significant **hotel issues** with support responsiveness and discrepancies in bookings, impacting trust and reliability.
- Users express frustration with **poor customer support** , highlighting delays and difficulties in resolving travel issues efficiently.

#### What Are Recent G2 Reviews of Perk (formerly TravelPerk)?

**["Perk’s Simple, Intuitive Design Makes Travel Management Easy"](https://www.g2.com/survey_responses/perk-formerly-travelperk-review-13114375)**

**Rating:** 4.5/5.0 stars

_— KAMIL R._

[Read full review](https://www.g2.com/survey_responses/perk-formerly-travelperk-review-13114375)

**["Perk App Makes My Travel and Hotel Bookings Easy"](https://www.g2.com/survey_responses/perk-formerly-travelperk-review-13110732)**

**Rating:** 5.0/5.0 stars

_— Kurian P._

[Read full review](https://www.g2.com/survey_responses/perk-formerly-travelperk-review-13110732)

#### What Are G2 Users Discussing About Perk (formerly TravelPerk)?

- [I'm having difficulty understanding TravelPerk's expense reporting feature. Can someone explain how to use it for business travel?](https://www.g2.com/discussions/i-m-having-difficulty-understanding-travelperk-s-expense-reporting-feature-can-someone-explain-how-to-use-it-for-business-travel)
- [What is TravelPerk used for?](https://www.g2.com/discussions/what-is-travelperk-used-for)

### [Travelport+](https://www.g2.com/products/travelport/reviews)

Travelport+ is the only modern retailing platform built for travel agencies. Because unlike other technology, Travelport+ puts the agent (the retailer) first. It’s easy-to-use, fast, and delivers the high-caliber experiences today’s travelers expect. We’re talking more personalization, better self-service, and simpler trip management. With tools that will help boost sales, optimize revenue and ability to increase customer satisfaction. Smartpoint gives agents and Travel Managers the right level choice, control, and transparency on what’s included in the offer. Helping your travelers stay within policy and making trip changes easier to manage that transforms the experience of selling and servicing trips. It’s the easiest, fastest way to access content on Travelport+ including NDC, the only travel retailing platform designed with agents in mind. Its upgraded interface helps you earn more, wow customers, and stay on top of your game. Travelport APIs unlock the content you need to scale, with one simple, standards-based programming set of interfaces. Travelport’s APIs are feature-rich, making it possible to book as many types of trips as there are travelers. Our global customer base provides key input to our product releases, ensuring we keep delivering the functionality you need. They’re easy and quick to integrate, test, and go live — with instant, impressive results.

**Average Rating:** 4.6/5.0

**Total Reviews:** 186

#### How Do G2 Users Rate Travelport+?

- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Travelport+?

- **Seller:** [Travelport](https://www.g2.com/sellers/travelport)
- **Company Website:** www.travelport.com
- **Year Founded:** 1999
- **HQ Location:** Langley, Berkshire
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c2ec93dfa4212861fd4e5b520c86ced0dca66cf66c791f204396aee5dfaff9bc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftravelport%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,648 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** TRAVEL CONSULTANT, Travel Consultant
- **Top Industries:** Leisure, Travel & Tourism, Airlines/Aviation
- **Company Size:** 48% Small, 39% Medium

#### What Are Recent G2 Reviews of Travelport+?

**["Quick Help Access and Easy Menus with Plenty of Best-Buy Results"](https://www.g2.com/survey_responses/travelport-review-13085367)**

**Rating:** 4.5/5.0 stars

_— Shafiq K._

[Read full review](https://www.g2.com/survey_responses/travelport-review-13085367)

**["Efficient, All-in-One Content Hub"](https://www.g2.com/survey_responses/travelport-review-12499243)**

**Rating:** 5.0/5.0 stars

_— Kenneth V._

[Read full review](https://www.g2.com/survey_responses/travelport-review-12499243)

### [Corporate Traveler](https://www.g2.com/products/corporate-traveler/reviews)

Corporate Traveler is a travel management solution designed to assist businesses, particularly startups and small to medium-sized enterprises, in navigating the complexities of corporate travel. With over 30 years of experience in the industry, Corporate Traveler combines dedicated travel managers with user-friendly technology to deliver a service model that is both efficient and tailored to the unique needs of its clients. The target audience for Corporate Traveler includes businesses that require a streamlined approach to travel management but may lack the resources or expertise to handle it in-house. By focusing on startups and SMEs, Corporate Traveler recognizes the specific challenges these organizations face, such as budget constraints and the need for flexibility. The service is particularly beneficial for companies looking to optimize their travel expenditures while ensuring their employees have a seamless travel experience. Key features of Corporate Traveler include 24/7 support, which ensures that clients have access to assistance whenever they need it, regardless of time zones or travel schedules. This around-the-clock support is complemented by exclusive deals negotiated with travel suppliers, allowing businesses to save money on flights, accommodations, and other travel-related expenses. Additionally, the personalized service provided by dedicated travel managers means that clients receive tailored advice and solutions that align with their specific travel needs and preferences. Corporate Traveler stands out in the travel management category by offering a unique blend of technology and human expertise. The user-friendly platform allows clients to easily book travel, manage itineraries, and access important information, all while benefiting from the insights and support of experienced travel professionals. This combination not only simplifies the travel process but also empowers businesses to make informed decisions that enhance their overall travel strategy. By prioritizing customer needs and providing a comprehensive suite of services, Corporate Traveler effectively alleviates the stress associated with business travel, enabling organizations to focus on their core operations.

**Average Rating:** 4.7/5.0

**Total Reviews:** 60

#### How Do G2 Users Rate Corporate Traveler?

- **Ease of Use:** 9.4/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Corporate Traveler?

- **Seller:** [Corporate Traveler USA](https://www.g2.com/sellers/corporate-traveler-usa)
- **Company Website:** www.corporatetraveler.us
- **Year Founded:** 1993
- **HQ Location:** New York, New York, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eed344a13a26109c99579a12aacf69e2c66d5291e644350347e90320c1ee72f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcorporate-traveler-usa&secure%5Burl_type%5D=linkedin_company_website)  
264 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Biotechnology, Non-Profit Organization Management
- **Company Size:** 43% Medium, 38% Small

#### What Do G2 Reviewers Say About Corporate Traveler?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **fantastic customer support** from Corporate Traveler, ensuring smooth travel arrangements and prompt assistance.
- Users appreciate the **ease of use** and modern updates of Corporate Traveler, enhancing their travel booking efficiency.
- Users appreciate the **ease of use** of Corporate Traveler, enabling seamless booking and excellent customer support.
- Users commend the **effective communication** of Corporate Traveler, enhancing travel planning and addressing unique business needs seamlessly.
- Users love the **easy booking process** with Corporate Traveler, enjoying 24/7 support and a friendly team.

##### Cons

- Users face **invoice management issues** , struggling with incomplete details, separate billing, and lack of breakdowns for expenses.
- Users note the **limited flight options** in Corporate Traveler, especially for international routes, causing search frustrations.
- Users find **booking issues** frustrating, highlighting difficulties with flight changes and room block arrangements.
- Users are often surprised by **unexpected fees** , making expense tracking more complicated than anticipated.
- Users experience **inaccuracy issues** with travel information from agents, leading to trust concerns and repeated reviews.

#### What Are Recent G2 Reviews of Corporate Traveler?

**["Excellent customer service with quick turnaround, suited for international operations."](https://www.g2.com/survey_responses/corporate-traveler-review-11512967)**

**Rating:** 4.5/5.0 stars

_— Claudia M._

[Read full review](https://www.g2.com/survey_responses/corporate-traveler-review-11512967)

**["Exceptional Support and Seamless Travel Management"](https://www.g2.com/survey_responses/corporate-traveler-review-12552115)**

**Rating:** 5.0/5.0 stars

_— Natalia S._

[Read full review](https://www.g2.com/survey_responses/corporate-traveler-review-12552115)

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Similar Categories

- [Other Travel Arrangement](/categories/other-travel-arrangement)

- [Tour Operator](/categories/tour-operator)

[Browse Travel Agency Themes](/categories/travel-agency/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated 

Products classified in the overall Travel Agency category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Travel Agency to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Travel Agency category.

In addition to qualifying for inclusion in the Travel Agency Software category, to qualify for inclusion in the Medium-Sized Business Travel Agency Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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