# Top Free Transcription Software - Page 4

## How Many Transcription Software Products Does G2 Track?

**Total Products under this Category:** 253

### Category Stats (Aug 2026)

- **Average Rating:** 4.58/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** VMEG.AI (+0.86%) - Among all products in this category, VMEG.AI recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Transcription Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 39,000+ Authentic Reviews
- 253+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Transcription Software
 ![G2 Grid® for Transcription Software plotting products by satisfaction and market presence](https://www.g2.com/categories/transcription/grids.png?focus%5B%5D=22198&focus%5B%5D=156120&focus%5B%5D=136204&focus%5B%5D=109345&focus%5B%5D=1195853&focus%5B%5D=21471&focus%5B%5D=41250&focus%5B%5D=84794)

Highlighted products: Rev, Fathom, Riverside, Otter.ai, Noota, Google Cloud Speech-to-Text, Fireflies.ai, and Speechmatics.

Underlying data: [Grid® JSON](https://www.g2.com/categories/transcription/grids.json?focus%5B%5D=rev&focus%5B%5D=fathom-video&focus%5B%5D=riverside&focus%5B%5D=otter-ai&focus%5B%5D=noota&focus%5B%5D=google-cloud-speech-to-text&focus%5B%5D=fireflies-ai&focus%5B%5D=speechmatics)

**Sponsored**

### RunMyJobs

RunMyJobs by Redwood is the #1 recommended job scheduler, modern SaaS workload automation solution for SAP customers and only one that is an SAP Endorsed App and included in the RISE reference architecture through SAP ECS managed services, eliminating custom workarounds to fully support clean core principles. It is designed for automating end-to-end processes in complex environments, particularly within SAP and non-SAP tech stacks that have a lot of dependencies and strict service level agreements. RunMyJobs is SAP premium certified, offers the deepest integration with SAP systems that integrates seamlessly with S/4HANA, SAP BTP, SAP IBP, SAP IS-U and more—delivering less risk, faster time-to-value, and long-term reliability for customers. RunMyJobs is a workload automation solution trusted by enterprises across various industries—including manufacturing, utilities, telecommunications, retail, financials, oil and minerals, media and internet and more. It is particularly beneficial for organizations that rely on intricate ERP ecosystems. The platform supports you through your cloud transformation journey, providing tools and resources before, during, and after the transition. With over 1,000 pre-built templates and unlimited connectors, it simplifies the integration process, allowing businesses to automate critical business processes, enhance operational efficiency, scalability and streamline their workflows. Key features of RunMyJobs include its library of pre-built templates, low-code workflow designer, and workload automation, data orchestration and DevOps functionalities. The platform's low-code approach enables you to design and implement event-driven automation workflows without extensive programming knowledge, making it accessible to more users within your organization. Additionally, RunMyJobs allows for the orchestration, management, and monitoring of workflows across applications, services, and servers, whether in the cloud, on-premises or in hybrid environments. This single point of control provides the flexibility that ensures you can adapt your automation strategies to meet evolving needs. Redwood is the leading orchestration platform for the autonomous enterprise. We empower customers to drive business transformation at the lowest TCO, intelligently automating critical business and IT processes across complex ERP, hybrid cloud, data management and agentic AI systems.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2358&secure%5Bchosen_at%5D=2026-08-12T21%3A17%3A01Z&secure%5Bdisplayable_resource_id%5D=1375&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=53854&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=53854&secure%5Bresource_id%5D=2358&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftranscription%2Ffree%3Fpage%3D4&secure%5Btoken%5D=cc15e0f57c23f4861dd2cb865ec419fbc115245f28b05e83bedb1df06811d611&secure%5Burl%5D=https%3A%2F%2Frunmyjobs.redwood.com%2Flp%2Fworkload-automation%3Futm_source%3Dg2%26utm_medium%3Dlisting%26utm_content%3Dbookdemo%26utm_campaign%3Dg2clicks-workloadautomation&secure%5Burl_type%5D=custom_url)

### [Txtplay.ai](https://www.g2.com/products/txtplay-ai/reviews)

What is Txtplay.ai? Txtplay.ai is an AI-powered platform for real-time speech-to-text, live captioning, and translation across web streaming and broadcast environments. It helps organizations automate accessibility, multilingual communication, and compliance through high-accuracy transcription and captioning technology. Txtplay.ai supports over 55 source languages and translates into more than 100 target languages, enabling global reach and seamless integration into any workflow. The platform connects directly to broadcast encoders such as PixelPower, Broadstream, and Evertz, and supports RTMP/SRT output for online video platforms. Key Features • Real-time AI Captioning: Automatic subtitles for live or on-demand content. • Hybrid Broadcast Setup: Subtitles embedded directly in production chains via Newfor or traditional caption workflows. • Web Streaming Integration: Seamless RTMP/SRT output to major OVPs. • Multilingual Translation: Supports transcription in 55+ source languages and translation into 100+ target languages, including dubbing options for online workflows. • Custom Dictionaries & Filters: Ensure accuracy for names, technical terms, and clean text output. • Flexible Deployment: Available as cloud, hybrid, or on-prem, meeting diverse technical and security needs. Txtplay.ai helps broadcasters, streaming platforms, and enterprises streamline their captioning workflows, improve accessibility, and deliver accurate, multilingual media experiences in real time.

**Average Rating:** 4.7/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Txtplay.ai?

- **Collaboration:** 8.7/10 (Category avg: 8.4/10)
- **Voice Files:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Txtplay.ai?

- **Seller:** [IMG Play](https://www.g2.com/sellers/img-play)
- **Year Founded:** 2021
- **HQ Location:** Lund, SE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b5f17159f70a00d411eade7c399db10498648ea8de52ecdc42f614746f62709d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftxtplay-ai&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Txtplay.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional accuracy** of Txtplay.ai, enhancing usability and ensuring well-formatted, readable outputs.
- Users value the **ease of use** of Txtplay.ai, appreciating its quick setup and accurate performance in multiple languages.
- Users value the **high quality of subtitles** generated by Txtplay.ai, ensuring excellent readability and formatting.
- Users appreciate the **easy setup** of Txtplay.ai, making project management quick and hassle-free.
- Users find the **customer service very helpful** for getting started with Txtplay.ai effectively.

##### Cons

- Users find the **lack of automatic subscription process** to be a significant inconvenience in using Txtplay.ai.

#### What Are Recent G2 Reviews of Txtplay.ai?

**["Txtplay.ai stands out as the only platform I have come across that properly formats subtitles ."](https://www.g2.com/survey_responses/txtplay-ai-review-10720991)**

**Rating:** 4.5/5.0 stars

_— Marina A._

[Read full review](https://www.g2.com/survey_responses/txtplay-ai-review-10720991)

**["Fast, Reliable, and Cost-Effective Translation Tool"](https://www.g2.com/survey_responses/txtplay-ai-review-12404812)**

**Rating:** 5.0/5.0 stars

_— Nina d._

[Read full review](https://www.g2.com/survey_responses/txtplay-ai-review-12404812)

### [AudioShake](https://www.g2.com/products/audioshake/reviews)

AudioShake provides AI-powered audio separation, analysis, and enhancement tools, accessible via API, SDK, and web app. Designed for enterprise teams, AudioShake's tools process audio programmatically at scale. Industries include music labels and distributors, film and TV studios, broadcasters, podcast networks, AI and data companies, and any platform or workflow that depends on clean audio. Core Capabilities -Stem separation: Isolate vocals, instruments, dialogue, music, and effects from any mixed recording — including music, film, TV, podcast, and broadcast audio -Dialogue extraction: Separate clean dialogue from music and background noise for film, TV, broadcast, and live production -Multi-speaker separation and diarization: Separate and label individual speakers from recordings with overlapping voices, supporting post-production workflows, transcription and dubbing pipelines, and podcast editing -Real-time dialogue isolation: Outputs isolated dialogue and residual audio as separate stems at 11ms end-to-end latency, built for live broadcast and real-time production workflows -Lyric transcription and alignment: Automatically transcribe lyrics with timestamps for each word, for karaoke, distribution, and accessibility workflows -Copyright music detection and removal: Identify and remove copyrighted music with automated cue sheet generation, supporting copyright compliance and unlocking distribution and monetization of previously restricted content -Speech enhancement: Recover intelligible dialogue from degraded, noisy, or low-resolution recordings -Archival content restoration: Isolate, enhance, and remaster legacy recordings for modern platforms — enabling dubbing, distribution, and new commercial use of previously inaccessible audio Technical Differentiators AudioShake's tools are non-generative, or discriminative, in nature: they isolate what is already present in the original recording without reconstructing or synthesizing audio content. Outputs are always authentic and faithful to the source material. All models are deployable via API or SDK, with on-device support for edge applications that require local processing without network dependency. Recognition Winner, AWS re:Invent Unicorn Tank Startup Competition Winner, NAB PILOT Innovation Challenge 2024 Winner, LaLiga EA Sports Startup Competition Winner, Sony Demixing Challenge Selected for Disney Accelerator 2024 cohort Named one of TIME's Best Inventions

**Average Rating:** 5.0/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate AudioShake?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Collaboration:** 10.0/10 (Category avg: 8.4/10)
- **Voice Files:** 10.0/10 (Category avg: 8.9/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 6.7/10 (Category avg: 10/10)

#### Who Is the Company Behind AudioShake?

- **Seller:** [AudioShake](https://www.g2.com/sellers/audioshake)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **Twitter:** @AudioShakeAI  
1,309 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b8d4cd959c2bd3a156b805892ddf4ed76993e0b324f2c42f2d4a414ed9ebac6&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faudioshake&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 71% Small, 21% Medium

#### What Are Recent G2 Reviews of AudioShake?

**["Best-in-Class Audio Separation and Lyric Recognition"](https://www.g2.com/survey_responses/audioshake-review-13060182)**

**Rating:** 5.0/5.0 stars

_— Atte H._

[Read full review](https://www.g2.com/survey_responses/audioshake-review-13060182)

**["Audioshake: Fast, Accurate Stems with Great Support and Seamless Workflow Integration"](https://www.g2.com/survey_responses/audioshake-review-13073181)**

**Rating:** 5.0/5.0 stars

_— Mark F._

[Read full review](https://www.g2.com/survey_responses/audioshake-review-13073181)

### [Colibri.ai](https://www.g2.com/products/colibri-ai/reviews)

Colibri.ai is a live transcription and AI note-taking app. The Colibri app records online calls across phone and web-conferencing platforms, transcribes them in real time, and generates AI meeting summaries and action items that can be easily reviewed and shared with teammates. It enables individuals and teams to be effective and high-performing before, during, and after their meetings.

**Average Rating:** 3.8/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Colibri.ai?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **Collaboration:** 10.0/10 (Category avg: 8.4/10)
- **Voice Files:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Colibri.ai?

- **Seller:** [Colibri.ai](https://www.g2.com/sellers/colibri-ai)
- **HQ Location:** Palo Alto, US
- **Twitter:** @colibri\_ai  
43 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=20e2e7048543171849a58d9be5cdf6fa53ef8d6b97c0ae06924e1e02a23cef0d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcolibri-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Colibri.ai?

**["Surpassed my expectations"](https://www.g2.com/survey_responses/colibri-ai-review-5095917)**

**Rating:** 5.0/5.0 stars

_— Nancy W._

[Read full review](https://www.g2.com/survey_responses/colibri-ai-review-5095917)

**["Made my life so much easier. Great integration with Zoom!"](https://www.g2.com/survey_responses/colibri-ai-review-4813867)**

**Rating:** 5.0/5.0 stars

_— Vadim K._

[Read full review](https://www.g2.com/survey_responses/colibri-ai-review-4813867)

### [Dictalogic](https://www.g2.com/products/dictalogic/reviews)

Dictalogic is a fully cloud dictation solution specifically designed for law firms, medical institutions, and financial sectors. We take your speech dictation and convert it to text using AI technology to dramatically speed up your document production. This speech to text feature is highly accurate and available in over 90 languages. Dictalogic cloud dictation solution interfaces uniquely with Microsoft Cognitive Speech Services that applies AI techniques to automate voice to text dictation, transcription, translation and equipped with efficient workflow combined with management and collaboration tools. This exciting service offers industry & country specific customised dictionaries to facilitate dictation in multiple languages. It uses AI to provide information about grammar and language structure, as well as composition of the audio signal. Its AI cognitive speech engine also takes both environmental as well as speech accents into consideration for amazing accuracy.

**Average Rating:** 4.9/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Dictalogic?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Collaboration:** 10.0/10 (Category avg: 8.4/10)
- **Voice Files:** 9.2/10 (Category avg: 8.9/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)

#### Who Is the Company Behind Dictalogic?

- **Seller:** [Dictalogic](https://www.g2.com/sellers/dictalogic)
- **Year Founded:** 2009
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=37f2759066aefb59152a7071e16ae416a4eaf6cb271f73a39764cb9e2c5258e9&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdictalogic&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 71% Medium, 29% Small

#### What Do G2 Reviewers Say About Dictalogic?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Dictalogic, appreciating its variety of options for different transcription needs.
- Users love the **ease of use** with Dictalogic's speech-to-text conversion, finding it incredibly convenient for various applications.
- Users appreciate the **technology advancements** in Dictalogic, which simplify tasks and enhance productivity with various text options.
- Users are impressed by the **variety of transcription options** offered by Dictalogic, enhancing their productivity effortlessly.
- Users value the **high transcription accuracy** of Dictalogic, making it a game-changer for their needs.

##### Cons

- Users find that the **accent recognition** often fails to accurately understand all words, impacting usability.
- Users find the **inaccuracy in word recognition** a limitation, as it affects understanding and efficiency in communication.
- Users often experience **inaccuracy issues** with Dictalogic, finding that not all words are accurately recognized.
- Users often face **text recognition issues** , leading to misunderstandings and missed words in Dictalogic's performance.
- Users report **voice recognition issues** with Dictalogic, noting inaccuracies in word detection and understanding diverse speech.

#### What Are Recent G2 Reviews of Dictalogic?

**["Really Useful Voice-to-Text App"](https://www.g2.com/survey_responses/dictalogic-review-10462724)**

**Rating:** 4.5/5.0 stars

_— Eashan G._

[Read full review](https://www.g2.com/survey_responses/dictalogic-review-10462724)

**["the new technology!"](https://www.g2.com/survey_responses/dictalogic-review-10167728)**

**Rating:** 5.0/5.0 stars

_— Aleana P._

[Read full review](https://www.g2.com/survey_responses/dictalogic-review-10167728)

### [PowerDialer AI | Affordable AI Power & Parallel&nbsp;Dialer](https://www.g2.com/products/powerdialer-ai-affordable-ai-power-parallel-dialer/reviews)

An Al-powered auto-dialer designed specifically for B2B sales teams. Our advanced power dialer and parallel dialer technology boosts connect rates by 10x, saving reps 10+ hours weekly. 1. Features include VoIP-enabled calling Al voicemails, real-time transcription, and seamless CRM integration. 2. You can maximize outbound sales efficiency with our innovative parallel dialer, allowing simultaneous connections to multiple leads and also benefit from sophisticated call analytics, personalized Al training, and streamlined lead management. 3. Perfect for sales agencies and B2B teams looking to supercharge their outreach. Try our game-changing power dialer solution today and transform your&nbsp;sales&nbsp;process!

**Average Rating:** 2.2/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate PowerDialer AI | Affordable AI Power & Parallel&nbsp;Dialer?

- **Has the product been a good partner in doing business?:** 0.8/10 (Category avg: 9.1/10)
- **Collaboration:** 8.3/10 (Category avg: 8.4/10)
- **Voice Files:** 10.0/10 (Category avg: 8.9/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)

#### Who Is the Company Behind PowerDialer AI | Affordable AI Power & Parallel&nbsp;Dialer?

- **Seller:** [Swades AI](https://www.g2.com/sellers/swades-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=92d1f5e3873f0a24f93b342284a5f156d4d14234846cf74a19047215f5f1ac4a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpowerdialer&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 17% Large

#### What Do G2 Reviewers Say About PowerDialer AI | Affordable AI Power & Parallel&nbsp;Dialer?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **responsive customer support** of PowerDialer AI, which assists throughout the day.
- Users appreciate the **ease of use** with PowerDialer AI, enjoying quick signup and easy access.
- Users appreciate the **insightful reports and analysis** provided by PowerDialer AI, enhancing their understanding of call performance.
- Users value the **simple signup process** for PowerDialer AI, allowing quick access at competitive prices.

##### Cons

- Users face significant **integration issues** with PowerDialer AI, leading to frustration and inefficiency in usage.
- Users express frustration with **poor customer support** , citing unresponsive assistance and unclear cancellation processes throughout their experience.
- Users report frequent **connectivity issues** , causing calls to fail or go directly to voicemail, diminishing usability.
- Users find the product **overpriced and lacking value** , facing difficulties in setup and unsatisfactory customer support.
- Users express frustration with the **confusing credit system** and lack of clarity in subscription management for PowerDialer AI.

#### What Are Recent G2 Reviews of PowerDialer AI | Affordable AI Power & Parallel&nbsp;Dialer?

**["Great Work and Clear Communication—Highly Recommend"](https://www.g2.com/survey_responses/powerdialer-ai-affordable-ai-power-parallel-dialer-review-12725022)**

**Rating:** 4.5/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/powerdialer-ai-affordable-ai-power-parallel-dialer-review-12725022)

**["Why PowerDialer is My Go-To Choice for Cold Calling"](https://www.g2.com/survey_responses/powerdialer-ai-affordable-ai-power-parallel-dialer-review-10332957)**

**Rating:** 5.0/5.0 stars

_— Sayam Z._

[Read full review](https://www.g2.com/survey_responses/powerdialer-ai-affordable-ai-power-parallel-dialer-review-10332957)

### [Ebby](https://www.g2.com/products/ebby/reviews)

Ebby will automatically convert your audio to text for a fraction of the time and cost of traditional services. Our voice recognition technology will automatically generate captions, time stamps and identify speakers for you. +100 languages and dialects are supported for improved accuracy. Our Online Editor will play your media file in-sync with the transcript for fast and easy editing. Export and download your transcript as MS Word, PDF, Text, HTML, WebVTT or SubRip.

**Average Rating:** 4.5/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Ebby?

- **Collaboration:** 6.7/10 (Category avg: 8.4/10)
- **Voice Files:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Ebby?

- **Seller:** [Ebby.co](https://www.g2.com/sellers/ebby-co)
- **HQ Location:** Kfar Saba, IL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ada6f90c04125f6ee27eda6ea51a1511bfd9212ca68cc93a3267f929fea1bb9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Febby-co%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Medium, 20% Large

#### What Are Recent G2 Reviews of Ebby?

**["Easy to Use"](https://www.g2.com/survey_responses/ebby-review-7440988)**

**Rating:** 4.5/5.0 stars

_— Furkan T._

[Read full review](https://www.g2.com/survey_responses/ebby-review-7440988)

**["Web Dev"](https://www.g2.com/survey_responses/ebby-review-7452227)**

**Rating:** 4.5/5.0 stars

_— Kwang H._

[Read full review](https://www.g2.com/survey_responses/ebby-review-7452227)

### [Insight7](https://www.g2.com/products/insight7/reviews)

Insight7 is an AI-powered conversational intelligence stack for customer-facing teams. It automatically analyzes every interaction at scale, delivering 100% call coverage for quality assurance and compliance, AI-driven roleplay coaching that builds real skills without manager time, intelligent voice and chat agents that qualify leads and drive customer outcomes, and candidate screening that replaces subjective interviews with objective, behavioral assessments. Leaders use Insight7 to monitor & improve performance, enforce compliance, accelerate rep development, and hire better, turning every conversation into measurable revenue and people outcomes. Trusted by 500+ businesses, with SOC 2 Type II, HIPAA, and GDPR compliance built in.

**Average Rating:** 4.7/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Insight7?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Insight7?

- **Seller:** [Insight7.io](https://www.g2.com/sellers/insight7-io)
- **Year Founded:** 2022
- **HQ Location:** Florida, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7aeecd9e4b0ced71507aabb86a539dea930a19108dfbbbe6d7e15e7a056c441&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsight7hq&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 62% Small, 31% Medium

#### What Do G2 Reviewers Say About Insight7?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Insight7 to be **easy to use** with a user-friendly interface that enhances their research efficiency.
- Users value the **insight generation capabilities** of Insight7, significantly enhancing efficiency and depth in research analysis.
- Users appreciate the **time-saving insights analysis** of Insight7, enhancing efficiency in evaluating qualitative data significantly.
- Users love how Insight7 offers **time-saving capabilities** that streamline their qualitative data analysis process effectively.
- Users highlight the **time-saving** benefits of Insight7, streamlining research and enhancing the analysis of qualitative data.

##### Cons

- Users are disappointed with **limited free outputs** and the inability to rename or edit documents in their library.
- Users desire **more robust features** for visualizing data trends, as current limitations hinder identifying long-term patterns.
- Users note **accuracy issues** with Insight7's AI analytics but remain optimistic about future improvements.
- Users note that the **accuracy of AI analytics** in Insight7 needs improvement, but see potential for growth.
- Users are frustrated by the **feature limitations** of Insight7, particularly the restriction to only 3 free outputs.

#### What Are Recent G2 Reviews of Insight7?

**["Better experience with Insight7"](https://www.g2.com/survey_responses/insight7-review-11798102)**

**Rating:** 4.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/insight7-review-11798102)

**["One of the best research support platforms"](https://www.g2.com/survey_responses/insight7-review-10567157)**

**Rating:** 5.0/5.0 stars

_— Meghan G._

[Read full review](https://www.g2.com/survey_responses/insight7-review-10567157)

### [Jotgenie](https://www.g2.com/products/jotgenie/reviews)

Jotgenie generates comprehensive summaries/notes for your voice recordings (lectures or meetings)! Jotgenie offers a mobile app for in-person audio recordings and a desktop app for online meetings and lectures recording. jotgenie.com for more info!

**Average Rating:** 4.1/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Jotgenie?

- **Collaboration:** 7.8/10 (Category avg: 8.4/10)
- **Voice Files:** 8.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Jotgenie?

- **Seller:** [Puzzlcat Software](https://www.g2.com/sellers/puzzlcat-software)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b12e0ea47acff49f395bd77b8188520e4913ab7fae7d914e4f55e4454b93d71&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F85615019%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 20% Medium

#### What Do G2 Reviewers Say About Jotgenie?

_AI-generated summary from verified user reviews_

##### Pros

- Users are impressed by the **accuracy** of Jotgenie, quickly generating precise meeting notes within seconds.
- Users love that Jotgenie provides **efficient summaries** and notes, saving time during busy moments.
- Users appreciate the **ease of use** of Jotgenie, effortlessly generating accurate meeting notes in seconds.
- Users appreciate the **variety of features** in Jotgenie, which enhance their business integration process.
- Users find Jotgenie to be **easy to use** , simplifying the process of taking meeting minutes effectively.

##### Cons

- Users report **formatting inaccuracies** with Jotgenie, struggling to read various text-based PDFs effectively.

#### What Are Recent G2 Reviews of Jotgenie?

**["I am still a novice user but I am very excited about the app."](https://www.g2.com/survey_responses/jotgenie-review-10383984)**

**Rating:** 4.5/5.0 stars

_— RICHARD F._

[Read full review](https://www.g2.com/survey_responses/jotgenie-review-10383984)

**["Very effective and easy to use"](https://www.g2.com/survey_responses/jotgenie-review-10391471)**

**Rating:** 5.0/5.0 stars

_— Hendrik S._

[Read full review](https://www.g2.com/survey_responses/jotgenie-review-10391471)

### [SpikeX](https://www.g2.com/products/spikex/reviews)

SpikeX is a smart, user-friendly platform built for YouTube creators who want to simplify video production and grow their channels. Think of it as your creative partner—it helps you generate eye-catching short videos, crafts ready-to-use scripts and even optimizes your video metadata so your content gets seen by more people on YouTube. In short, Spikex AI takes care of the nitty-gritty, so you can focus on telling your story.

**Average Rating:** 4.8/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate SpikeX?

- **Collaboration:** 8.9/10 (Category avg: 8.4/10)
- **Voice Files:** 6.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind SpikeX?

- **Seller:** [Spikex](https://www.g2.com/sellers/spikex)
- **Year Founded:** 2024
- **HQ Location:** Delaware, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fc4f55a9565fd6ea21fa9515dc3d2100e65f75d9db30d06b75ff0f5a531c7350&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fspikex%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About SpikeX?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly interface** of SpikeX, enhancing their email experience to be faster and more efficient.
- Users love the **ease of generating AI videos** quickly, enhancing their reach significantly with SpikeX.
- Users love the **ease of AI video creation** with SpikeX, generating content quickly and efficiently.
- Users value the **simple UX and user flow** of SpikeX, enabling easy content creation and navigation.
- Users love the **seamless integrations** of SpikeX, especially the easy posting to YouTube with just one click.

#### What Are Recent G2 Reviews of SpikeX?

**["Spike"](https://www.g2.com/survey_responses/spikex-review-11763487)**

**Rating:** 4.5/5.0 stars

_— Ronald W._

[Read full review](https://www.g2.com/survey_responses/spikex-review-11763487)

**["SpikeX Makes NLP and Text Application Building Easy"](https://www.g2.com/survey_responses/spikex-review-13251227)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/spikex-review-13251227)

### [Taption](https://www.g2.com/products/taption/reviews)

Taption is an AI-powered subtitle transcription and translation platform designed specifically for Chinese, Japanese, and Korean (CJK) video workflows. While most transcription tools are built for English-first use cases, Taption solves the unique challenges of CJK subtitle production — including sentence segmentation, mixed-language content, timing drift, and high post-editing costs. Our platform enables content teams, educators, agencies, and creators to turn raw video into professional bilingual subtitles in minutes. Taption streamlines the full subtitle workflow from video upload → transcription → translation → subtitle editing → MP4 export, allowing teams to scale multilingual content production without complex tools or manual coordination. With a strong presence in Taiwan and strategic partnerships across the CJK ecosystem, Taption is trusted by organizations producing large volumes of Chinese, Japanese, and Korean video content. Key Features • High-accuracy AI transcription optimized for CJK languages • Subtitle translation for 30+ languages with bilingual hard-sub support • Automated speaker labeling for multi-speaker videos • Personal Dictionary to reduce recurring subtitle corrections • Subtitle-focused timeline editor with story-based navigation • Trim video content directly by editing subtitle segments • Export MP4 with burned-in bilingual subtitles • AI Analysis for video summaries and insights • Team collaboration with fine-grained permission controls • Labeling & organization for large subtitle libraries • Export formats: SRT, VTT, TXT, PDF, MP4 • Four subtitle generation methods: 　– AI Auto Transcribe 　– Import SRT 　– Import TXT 　– Manual Entry Taption also supports 40+ transcription languages and 30+ translation languages, making it a powerful multilingual subtitle platform for global video teams — while remaining purpose-built for CJK excellence.

**Average Rating:** 4.0/5.0

**Total Reviews:** 5

#### Who Is the Company Behind Taption?

- **Seller:** [Taption](https://www.g2.com/sellers/taption)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9dc29d2ec38b1c4dd563d52f71041bc1b9d9d07bbda3a9611a8edec3ea1ffeff&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftaption%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 40% Small, 20% Medium

#### What Are Recent G2 Reviews of Taption?

**["Video editing assistant, subtitles are good and fast"](https://www.g2.com/survey_responses/taption-review-12165312)**

**Rating:** 4.0/5.0 stars

_— 祖行 ._

[Read full review](https://www.g2.com/survey_responses/taption-review-12165312)

**["Perfect Fit for Academic Transcriptions"](https://www.g2.com/survey_responses/taption-review-12421846)**

**Rating:** 4.0/5.0 stars

_— Romina P._

[Read full review](https://www.g2.com/survey_responses/taption-review-12421846)

### [Caption.Ed](https://www.g2.com/products/caption-ed/reviews)

Caption.Ed is a live captioning, note-taking and AI-powered meeting assistant that helps organisations boost productivity, promote accessibility, and turn conversations into actionable insights. By automatically capturing and analysing spoken content, Caption.Ed ensures that no important detail is missed, enabling teams to focus on discussion rather than note-taking. Key features and benefits include: - Automatic transcription & summaries: Generate accurate transcripts and AI-powered summaries from calls, meetings, and webinars, ensuring clarity and accountability. - Real-time captions: Improve accessibility and engagement during live meetings, helping participants follow along and contribute effectively. - Actionable insights: Automatically highlight key discussion points, decisions, and action items to keep teams aligned and informed. - Seamless integrations: Works with Zoom, Microsoft Teams, Google Meet, and other collaboration tools. Enterprise-level security and single sign-on (SSO) make deployment easy and secure. - Time savings: Reduce hours spent on note-taking, follow-ups, and manual documentation. - Enhanced collaboration: Streamline communication, knowledge sharing, and team alignment across departments and remote teams. - Works in 55+ languages: Perfect for global organisations Who it’s for: - Professionals, students, and organisations needing accurate, actionable meeting insights. - Legal teams, healthcare consultants, sales leaders, financial advisors, and client-facing teams who rely on precise records and accountability. - HR, product, and executive teams looking to improve internal communication, collaboration, and productivity across distributed teams. Why Caption.Ed: Whether you’re a fast-growing startup, a college campus or an enterprise organisation, Caption.Ed provides a reliable, AI-driven solution to transform spoken conversations into actionable insights. Its intuitive interface, advanced AI capabilities, and seamless integrations make it a must-have tool for teams seeking to work smarter, stay organised, and maximise the value of every conversation.

**Average Rating:** 5.0/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate Caption.Ed?

- **Collaboration:** 7.8/10 (Category avg: 8.4/10)
- **Voice Files:** 7.8/10 (Category avg: 8.9/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)

#### Who Is the Company Behind Caption.Ed?

- **Seller:** [CareScribe](https://www.g2.com/sellers/carescribe)
- **Year Founded:** 2018
- **HQ Location:** Bristol, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5835ec8044101d4860e7547fd66eafa3d5ba6a765be83fa49babeb00824d2a16&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcarescribeltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 25% Medium

#### What Do G2 Reviewers Say About Caption.Ed?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **easy recording** feature of Caption.Ed, enhancing engagement and allowing for effective review of sessions.
- Users value the **real-time accuracy and ease of use** of Caption.Ed, enhancing engagement in meetings and lectures.
- Users commend the **strong accuracy** of Caption.Ed, finding it essential for effective communication in various settings.
- Users find the **user-friendly interface** of Caption.Ed allows quick and easy setup, enhancing their overall experience.
- Users find the **recording feature** invaluable for enhancing engagement and retention during meetings and training sessions.

##### Cons

- Users note **integration issues** with telephony software, impacting their efficiency despite attempts to manage calls effectively.

#### What Are Recent G2 Reviews of Caption.Ed?

**["Catches Every Detail So I Can Focus on My Work"](https://www.g2.com/survey_responses/caption-ed-review-12878175)**

**Rating:** 5.0/5.0 stars

_— Samantha W._

[Read full review](https://www.g2.com/survey_responses/caption-ed-review-12878175)

**["Accurate, Fast, and Effortless Captioning Across Platforms"](https://www.g2.com/survey_responses/caption-ed-review-12058389)**

**Rating:** 5.0/5.0 stars

_— Daniel W._

[Read full review](https://www.g2.com/survey_responses/caption-ed-review-12058389)

### [Spinach AI](https://www.g2.com/products/spinach-ai/reviews)

Spinach AI helps run your meeting, summarizes the conversation and automates post-meeting work. Supports 100 languages. Backed by Atlassian, Zoom, and Y Combinator.

**Average Rating:** 4.6/5.0

**Total Reviews:** 25

#### How Do G2 Users Rate Spinach AI?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Spinach AI?

- **Seller:** [StayIn](https://www.g2.com/sellers/stayin)
- **Year Founded:** 2021
- **HQ Location:** Remote, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=542dbeafabe65c68ed965c3b280b3236d12b61648a1d1cc9e131860f43a29481&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F76096480&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 72% Small, 24% Medium

#### What Do G2 Reviewers Say About Spinach AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **collaboration features** of Spinach AI, enhancing team efficiency and meeting productivity effortlessly.
- Users rave about the **efficient organization of information** in Spinach AI, enhancing meeting productivity and accountability.
- Users value the **efficiency and features** of Spinach AI for enhancing team meetings and organization.
- Users value the **efficient meeting notes** from Spinach AI, enhancing productivity and ensuring no details are missed.
- Users appreciate the **accuracy** of Spinach AI in summarizing calls and structuring meeting minutes effectively.

##### Cons

- Users highlight the **missing features** like interactive meeting notes and better summarization capabilities in Spinach AI.
- Users express a desire for **more features** in Spinach AI, noting limitations in interaction and integration options.
- Users report **poor summarization** , noting inconsistencies and inaccuracies in meeting summaries that hinder effective communication.
- Users note that Spinach AI is **expensive** , with pricing plans that might be higher than expected.
- Users find the **high subscription cost** of Spinach AI to be a drawback despite its impressive features.

#### What Are Recent G2 Reviews of Spinach AI?

**["Using Spinach.io as my scrum master"](https://www.g2.com/survey_responses/spinach-ai-review-8943409)**

**Rating:** 5.0/5.0 stars

_— Verified User in Medical Devices_

[Read full review](https://www.g2.com/survey_responses/spinach-ai-review-8943409)

**["Spinach opens up a whole new way of meeting virtually"](https://www.g2.com/survey_responses/spinach-ai-review-8993977)**

**Rating:** 5.0/5.0 stars

_— Vishal B._

[Read full review](https://www.g2.com/survey_responses/spinach-ai-review-8993977)

#### What Are G2 Users Discussing About Spinach AI?

- [What is Spinach.io used for?](https://www.g2.com/discussions/what-is-spinach-io-used-for)

### [SubEasy](https://www.g2.com/products/subeasy/reviews)

SubEasy is an AI-powered transcription and translation platform designed to deliver accurate speech-to-text services. It supports over 100 languages, offering features such as precise transcription, context-aware translations, and customizable subtitle formatting. SubEasy enables users to create perfectly timed and segmented subtitles for videos, along with exporting options in various formats. With capabilities to handle audio or video files up to 4 hours or 4GB, it provides flexibility for diverse content needs. The platform is ideal for those looking to streamline transcription and translation workflows, making it suitable for a wide range of professional and creative applications.

**Average Rating:** 5.0/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate SubEasy?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Collaboration:** 10.0/10 (Category avg: 8.4/10)
- **Voice Files:** 8.3/10 (Category avg: 8.9/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind SubEasy?

- **Seller:** [Bikgo NetWork](https://www.g2.com/sellers/bikgo-network)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small

#### What Do G2 Reviewers Say About SubEasy?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **fast and accurate translations** of SubEasy, streamlining video production for multilingual promotions.
- Users appreciate the **fast and accurate translation** capabilities of SubEasy, enhancing video editing for international events.
- Users value the **efficiency** of SubEasy, enabling quick and accurate video translations for various promotional needs.
- Users appreciate the **seamless integrations** of SubEasy.AI, allowing for efficient and accurate video translation across multiple languages.
- Users praise SubEasy for its **intuitive UX** , simplifying the video translation process and enhancing productivity.

#### What Are Recent G2 Reviews of SubEasy?

**["Convenient, Accurate, and Fast"](https://www.g2.com/survey_responses/subeasy-review-13066833)**

**Rating:** 5.0/5.0 stars

_— Verified User in Education Management_

[Read full review](https://www.g2.com/survey_responses/subeasy-review-13066833)

**["SubEasy Saves Our Company Time & Generates More Revenue"](https://www.g2.com/survey_responses/subeasy-review-11066716)**

**Rating:** 5.0/5.0 stars

_— Long N._

[Read full review](https://www.g2.com/survey_responses/subeasy-review-11066716)

### [CustomerIQ](https://www.g2.com/products/customeriq-customeriq/reviews)

CustomerIQ automates administrative tasks like CRM data entry, surfaces relevant content, and extracts insights to shorten sales cycles. Purpose-built for teams, CustomerIQ's AI notetaker records, transcribes, and summarizes meetings, emails, and voice notes then turns those into CRM fields, summaries, account intelligence and insights for your sales, CS, product, and marketing teams. Teams use CustomerIQ every day to automate CRM data entry, document generation, and discover/track trends across every conversation.

**Average Rating:** 4.9/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate CustomerIQ?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Collaboration:** 10.0/10 (Category avg: 8.4/10)
- **Voice Files:** 10.0/10 (Category avg: 8.9/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind CustomerIQ?

- **Seller:** [CustomerIQ](https://www.g2.com/sellers/customeriq)
- **Year Founded:** 2023
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5edfa5736bd3faa0ce8f6b02c0ee9b79afa18b23509a91989c3685869bec88c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetcustomeriq&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About CustomerIQ?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **task automation** of CustomerIQ, transforming meetings into actionable insights with seamless integration.
- Users highlight the **task automation** of CustomerIQ, significantly enhancing productivity by driving actionable insights from meetings.
- Users find **CustomerIQ's accuracy** remarkable, delivering precise summaries and helping drive actionable insights effectively.
- Users value the **seamless CRM integration** of CustomerIQ, enhancing productivity by automating data entry and actions.
- Users commend the **excellent customer support** from CustomerIQ, enabling swift and effective task management and assistance.

##### Cons

- Users note occasional **accuracy issues** in transcripts, including misspellings, which can impact their overall experience.
- Users highlight the **inaccuracy of AI understanding** , necessitating explanations during calls and affecting user experience.
- Users find the **immaturity in understanding AI notetakers** sometimes leads to frustrating explanations during calls.
- Users notice **misspellings in transcripts** occasionally, which can be a minor inconvenience during use.
- Users notice occasional **misspellings in the transcription** , which may detract from the overall experience.

#### What Are Recent G2 Reviews of CustomerIQ?

**["The next step after note staking"](https://www.g2.com/survey_responses/customeriq-review-11027567)**

**Rating:** 5.0/5.0 stars

_— Kevin D._

[Read full review](https://www.g2.com/survey_responses/customeriq-review-11027567)

**["Useful tool for customer insights"](https://www.g2.com/survey_responses/customeriq-review-10568743)**

**Rating:** 5.0/5.0 stars

_— Thomas S._

[Read full review](https://www.g2.com/survey_responses/customeriq-review-10568743)

### [MatterScribe](https://www.g2.com/products/matterscribe/reviews)

MatterScribe is an AI-powered transcription platform built for legal professionals. It converts court audio, depositions, hearings, and other legal proceedings into searchable transcripts with speaker identification and timestamps. MatterScribe is one of the only transcription services with native support for ForTheRecord (.TRM) files — the proprietary audio format used in thousands of courtrooms across the United States. Legal professionals who work with .TRM court recordings can upload files directly — MatterScribe automatically converts them to MP3 and generates a transcript, eliminating the need for the Windows-only FTR Player application. The platform also accepts standard audio and video formats including MP3, MP4, WAV, and others. The platform is entirely web-based and works on Mac, Windows, iPhone, iPad, Android, Chromebook, and Linux — any device with a modern browser. No software installation is required. Core functionality includes AI-generated transcripts from court audio and legal recordings, speaker identification and labeling across multiple participants, timestamped transcript lines synced to audio playback, click-to-listen playback that jumps to the corresponding audio for any line in the transcript, automatic .TRM to MP3 conversion, and export of transcripts to PDF and DOCX. MatterScribe is designed for attorneys, paralegals, court reporters, legal aid organizations, judges, and other legal professionals who need working transcripts faster than traditional transcription turnaround times allow. AI transcription delivers rough drafts in minutes rather than the days or weeks typical of manual transcription services, at a fraction of the cost. The platform does not replace certified court reporters or official transcription. It provides immediate working transcripts for case preparation, hearing review, motion drafting, and internal reference — giving legal teams access to the record while certified transcripts follow through traditional channels. MatterScribe offers tiered pricing with a Professional plan at $25/month (1,250 minutes, 7-day retention) and a Professional Plus plan at $50/month (3,000 minutes, 30-day retention). A 14-day free trial with 120 minutes is available for new users. Founded in Portland, Oregon, MatterScribe was built by legal operations professionals with direct experience in family law firm practice and court proceedings.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate MatterScribe?

- **Voice Files:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind MatterScribe?

- **Seller:** [MatterScribe](https://www.g2.com/sellers/matterscribe)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=60f5a7ce6ebc69169f6cf2642a3bb7c1ab829d3e35a75edfb96117272af5139a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmatterscribe%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of MatterScribe?

**["MatterScribe Makes FTR Transcription Fast, Easy, and Effortless"](https://www.g2.com/survey_responses/matterscribe-review-12549173)**

**Rating:** 4.5/5.0 stars

_— Verified User in Legal Services_

[Read full review](https://www.g2.com/survey_responses/matterscribe-review-12549173)

**["Fast, Searchable Hearing Transcript Tool That Makes Testimony Easy to Find"](https://www.g2.com/survey_responses/matterscribe-review-12595302)**

**Rating:** 5.0/5.0 stars

_— Verified User in Law Practice_

[Read full review](https://www.g2.com/survey_responses/matterscribe-review-12595302)

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