# Best Text Analysis Software - Page 13 ## How Many Text Analysis Software Products Does G2 Track? **Total Products under this Category:** 191 ### Category Stats (Aug 2026) - **Average Rating:** 4.51/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** EdgeTier (+1.49%) - Among all products in this category, EdgeTier recorded the largest rating increase compared to last month _Last updated: August 03, 2026_ ## How Does G2 Rank Text Analysis Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 5,300+ Authentic Reviews - 191+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Text Analysis Software ![G2 Grid® for Text Analysis Software plotting products by satisfaction and market presence](https://www.g2.com/categories/text-analysis/grids.png?focus%5B%5D=1327283&focus%5B%5D=52116&focus%5B%5D=21472&focus%5B%5D=19895&focus%5B%5D=156788&focus%5B%5D=168405&focus%5B%5D=170171&focus%5B%5D=104578) Highlighted products: SAS Viya, Amazon Comprehend, Google Cloud Natural Language API, Chattermill, Caplena, Birdie, Canvs, and Dovetail. Underlying data: [Grid® JSON](https://www.g2.com/categories/text-analysis/grids.json?focus%5B%5D=sas-sas-viya&focus%5B%5D=amazon-comprehend&focus%5B%5D=google-cloud-natural-language-api&focus%5B%5D=chattermill&focus%5B%5D=caplena&focus%5B%5D=birdie-ai-birdie&focus%5B%5D=canvs-ai-canvs&focus%5B%5D=dovetail-research-pty-ltd-dovetail) **Sponsored** ### EdgeTier Are you tired of excel sheets, pivot tables, reading transcripts, filling QA forms, building custom dashboards, to find answers to "what is going on in my contact centre"? You've come to the right place. The EdgeTier Conversational Intelligence and Support Platform helps Customer Support teams uncover the missed insights in their support and survey messages, react faster to emerging customer issues, and have the data they need at their fingertips to make decisions, positioning the contact centre as a strategic hub of insights for the entire company. Global Brands like Abercrombie & Fitch, CarTrawler, TUI Travel, and Ryanair use EdgeTier to process millions of customer messages, boost NPS, CSAT and first contact resolution scores, as well as improve overall efficiency. Having 24/7 insights into customer attitudes, helps you understand customer issues, detect emerging conversational trends in real time, and improve agent performance. Key functionality: - Real-time integrations with every customer contact centre system - Proactive AI alerting with real time detection of unforeseen customer issues - Automated Agent QA performance reports and analysis - Automatic tagging of customer messages and surveys - Get real-time alerts for critical customer interactions (set up in advance) - Sentiment analysis and emotion detection of all your customer and agent interactions - Real-time reporting and KPI analysis - AI assisted chat and email handling EdgeTier seamlessly integrates with existing customer support systems without needing any IT time, and monitors customer conversations 24/7 in multilingual environments, as well as providing prompts to support agents speaking to customers. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1260&secure%5Bchosen_at%5D=2026-08-04T10%3A06%3A32Z&secure%5Bdisplayable_resource_id%5D=1260&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1260&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=115228&secure%5Bresource_id%5D=1260&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftext-analysis%3Fcountry%3D83%26page%3D13&secure%5Btoken%5D=606b1ca796a361c50abc63c5e43de2c97945c1355c8c3f32a0a374866a10cad2&secure%5Burl%5D=https%3A%2F%2Fwww.edgetier.com%2Fcustomer-conversation-analytics%3Futm_source%3Dg2%26utm_medium%3Dpaid%26utm_campaign%3Dg2-contact-center-2026&secure%5Burl_type%5D=custom_url) ### [Semantic Sciences](https://www.g2.com/products/semantic-sciences/reviews) The Sintelix enterprise analytic platform thrives on unstructured data. Sintelix has been tailored to provide solutions for Law Enforcement, Intelligence and Defense. #### Who Is the Company Behind Semantic Sciences? - **Seller:** [Semantic Sciences](https://www.g2.com/sellers/semantic-sciences) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Skimle](https://www.g2.com/products/skimle/reviews) Skimle is a platform for systematically analysing interviews, reports and other qualitative data used by consultants, market & customer researchers, public sector and legal professionals, academic researchers and beyond. You can upload text or audio files and Skimle's AI automatically identifies themes and sub-themes. You can browse a table of source x category, deep-dive to specific categories, compare how different segments (e.g., men vs. women) differ and export to Word, PowerPoint, Excel or REFI-QDA formats. Skimle is built for rigorous professional work and comes with full two-way transparency. #### Who Is the Company Behind Skimle? - **Seller:** [Skimle](https://www.g2.com/sellers/skimle) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ab4c66b84c42d60ff95333aa42837efacb49cb0a844362209b32ccfee16b8fd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fskimle-com%2F&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® ### [SolasAI AI Bias Detection & Mitigation Library](https://www.g2.com/products/solasai-ai-bias-detection-mitigation-library/reviews) SolasAI is software that detects and removes bias & discrimination from a customer's decisioning models. It works in credit & insurance underwriting, predictive marketing, healthcare, and employment to name a few use cases. We use AI to fix AI. We provide trust & transparency into artificial intelligence, machine learning, and standard statistical models. We have over 45 years experience doing this, so our software is designed by the people that large banks, insurers, and healthcare providers trust to help them identify and lower their risk. If you are tired of paying expensive experts who can't seem to agree, and then leave the hard part of fixing the problems to your expensive and over worked data scientists, then SolasAI is for you. We follow the latest decisions and signals from courts, regulators, and law makers, as well as the latest and greatest technology trends for AI and fairness as a whole. This is built into SolasAI so you don't have to figure it out yourself. SolasAI is also flexible enough to adjust to your business without exposing you to unnecessary risks. We help you identify the fairest and best performing alternatives, and then create just the right amount of data and justification for you to communicate with auditors, regulators, or other stakeholders. We believe in fairness, but we are practical problem solvers. Bad decisions are bad decisions. We help you make the best decisions while expanding your business and uncovering new possibilities through fairness. Modelers, are you tired of tools trying to replace you or call your 'babies ugly?' Well SolasAI is your co-pilot to help take your great data science and insights and ensure you also achieve amazing fairness. We solve this together using cool data science. We are your partner and not your competition! **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind SolasAI AI Bias Detection & Mitigation Library? - **Seller:** [SolasAI, Inc](https://www.g2.com/sellers/solasai-inc) - **Year Founded:** 2021 - **HQ Location:** Philadelphia, US - **Twitter:** @solas\_ai 74 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7d5eb8401b27891ea55f8c24043fb51757575d9219fdd8397aa308e8c6df92b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsolasai%2F&secure%5Burl_type%5D=linkedin_company_website) 18 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of SolasAI AI Bias Detection & Mitigation Library? **["Best in class library for algorithmic fairness"](https://www.g2.com/survey_responses/solasai-ai-bias-detection-mitigation-library-review-8314846)** **Rating:** 5.0/5.0 stars _— Verified User in Banking_ [Read full review](https://www.g2.com/survey_responses/solasai-ai-bias-detection-mitigation-library-review-8314846) ### [Student Voice](https://www.g2.com/products/student-voice/reviews) Student Voice offers consistent, accurate, relevant analysis of student free text comments including sector benchmarking, demographic and historical analysis. Our machine learning models are trained on data from over 100 universities allowing us to categorise and determine the sentiment of all of your institution's free-text comments. Our comprehensive reports allow you to make decisions on what your students are actually saying. #### Who Is the Company Behind Student Voice? - **Seller:** [Student Voice Systems Ltd](https://www.g2.com/sellers/student-voice-systems-ltd) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4024f823d68d0e159deac0fd1ee96e8ef5add175816fccb18dfe9396a7f173c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffront-porch-technology-limited%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [SurveySensum ‚Äì AI Text Analytics Software](https://www.g2.com/products/surveysensum-ai-ai-text-analytics-software/reviews) AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Text Analytics Software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s AI eliminates repetitive work and delivers high-accuracy, real-time insights — so you can make faster decisions and act on what matters most. The platform also allows you to refine and train the AI model with custom tags for better precision and control. Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly. #### Who Is the Company Behind SurveySensum ‚Äì AI Text Analytics Software? - **Seller:** [SurveySensum](https://www.g2.com/sellers/surveysensum) - **Year Founded:** 2018 - **HQ Location:** Jakarta Selatan, DKI Jakarta - **Twitter:** @SurveySensum 708 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=201d5d284bcc9f27920a433b98ce69c388432c26a55cf58d9caf3d31470f3742&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14599853%2F&secure%5Burl_type%5D=linkedin_company_website) 43 employees on LinkedIn® ### [TASMO Financial](https://www.g2.com/products/tasmo-financial/reviews) TASMO Financial is a comprehensive financial management platform designed to streamline and enhance the financial operations of businesses and individuals. It offers a suite of tools that facilitate efficient financial planning, analysis, and reporting, enabling users to make informed decisions and achieve their financial goals. Key Features and Functionality: - Financial Planning and Budgeting: Develop detailed financial plans and budgets to guide spending and investment decisions. - Real-Time Financial Reporting: Access up-to-date financial reports that provide insights into financial performance and trends. - Expense Tracking: Monitor and categorize expenses to identify spending patterns and areas for cost savings. - Investment Analysis: Evaluate investment opportunities and track portfolio performance to optimize returns. - Tax Management: Simplify tax preparation and ensure compliance with relevant regulations through integrated tax management tools. Primary Value and Solutions Provided: TASMO Financial addresses the complexities of financial management by offering an integrated platform that consolidates various financial functions. It empowers users to gain a holistic view of their financial health, make data-driven decisions, and implement effective financial strategies. By automating routine tasks and providing insightful analytics, TASMO Financial reduces the time and effort required for financial management, allowing users to focus on achieving their financial objectives. #### Who Is the Company Behind TASMO Financial? - **Seller:** [Zarcrom Industries](https://www.g2.com/sellers/zarcrom-industries) - **HQ Location:** Largo, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [teX-ai | Text Analytics Software](https://www.g2.com/products/tex-ai-text-analytics-software/reviews) teX.ai is a Forbes listed leading Ai-powered SaaS-based text analytics accelerator from Indium Software that uses advanced AI/ML models that help businesses leverage the ‘organization-specific content’ to derive actionable insights. This SaaS based text analytics suite provides insights to enhance customer experience by processing raw text data using NLP, Ai and DL algorithms. It can effectively solve challenges faced by industries Banking, Retail, Ecommerce, Manufacturing, Education, Hospitals (healthcare) and Lifesciences in Text Extraction, Text Summarization, Text Classification, Text Redaction, Sentiment Analysis, and NLP solutions. #### Who Is the Company Behind teX-ai | Text Analytics Software? - **Seller:** [teX-ai](https://www.g2.com/sellers/tex-ai) - **Year Founded:** 2020 - **HQ Location:** Cupertino, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1e0ab40a76c6f139197aa5523ee43c15f804b33a0ae04fb9149c1cd858fb33f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftex-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® ### [Textalytic](https://www.g2.com/products/textalytic/reviews) Textalytic is a online-based text analysis and natural language processing software that handles pre-processing, analyzing, and visualization. #### Who Is the Company Behind Textalytic? - **Seller:** [Textalytic](https://www.g2.com/sellers/textalytic) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Tisane Labs](https://www.g2.com/products/tisane-labs/reviews) Tisane is NLU with a focus on abusive content. We detect cyberbullying / personal attacks, hate speech, sexual advances, obfuscated profanities, criminal activity, and more. Tisane is trusted by online communities, law enforcement agencies, content filter companies, hate speech researchers, and regtech companies. With the moderation being a controversial topic, Tisane is built from the ground up to be transparent, explainable, and bias-free. We support close to 30 languages, as well as misspelled / purportedly obfuscated content. With Tisane being a complete NLU engine, we also provide the standard text analytics capabilities. #### Who Is the Company Behind Tisane Labs? - **Seller:** [Tisa](https://www.g2.com/sellers/tisa) - **Year Founded:** 2017 - **HQ Location:** Singapore, SG - **Twitter:** @TisaneLabs 40 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1fa342f611be21885dc2c1b6ef2627be888c43d64348b0b1ab0a1c5ce852e878&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftisanelabs%2F&secure%5Burl_type%5D=linkedin_company_website) 14 employees on LinkedIn® ### [TrollWall AI](https://www.g2.com/products/trollwall-ai/reviews) TrollWall AI is an online community management application that uses advanced AI to filter and hide malicious comments on social media profiles. This ensures a positive online presence for clients like corporations, institutions, sports clubs, and high-profile figures. Our AI adapts to evolving trends, saving time and reducing stress for users. 6th Finger: AI Agent for Social Media 6th Finger is an AI agent that manages routine interactions, keeps your brand voice consistent, and engages your community 24/7. It analyzes sentiment in comments, suggests actions, and learns from human moderators to refine its responses. This technology handles up to 80% of routine queries, ensuring faster response times and freeing your team for strategic tasks. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 #### Who Is the Company Behind TrollWall AI? - **Seller:** [TrollWall AI](https://www.g2.com/sellers/trollwall-ai) - **Year Founded:** 2022 - **HQ Location:** Prešov, SK - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d7e6d57a316727b491637d2018e4a4b4ab9934b7a68e75251eaf907239e9d691&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrollwall&secure%5Burl_type%5D=linkedin_company_website) 12 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About TrollWall AI? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **effective categorization** features of TrollWall AI, streamlining community management and enhancing content creation. - Users value the **collaboration features** of TrollWall AI, which streamline community management and enhance content creation. - Users find TrollWall AI to be a **tremendous time saver** , simplifying community management and enhancing relevant discussions. - Users love the **seamless integrations** of TrollWall AI, enhancing community management and fostering meaningful discussions. - Users find that TrollWall AI greatly enhances **community management** and simplifies post moderation, fostering meaningful discussions. ##### Cons - Users find the **interface design lacking intuitiveness** , although most adjust with continued use over time. #### What Are Recent G2 Reviews of TrollWall AI? **["Powerful AI tool for managing social media"](https://www.g2.com/survey_responses/trollwall-ai-review-10993376)** **Rating:** 5.0/5.0 stars _— Róbert S._ [Read full review](https://www.g2.com/survey_responses/trollwall-ai-review-10993376) **["Must have AI tool for social media managers"](https://www.g2.com/survey_responses/trollwall-ai-review-10997182)** **Rating:** 5.0/5.0 stars _— patricia b._ [Read full review](https://www.g2.com/survey_responses/trollwall-ai-review-10997182) ### [Vizly](https://www.g2.com/products/vizly/reviews) Vizly transforms your data into insightful, intuitive dashboards swiftly, fueling informed decisions. #### Who Is the Company Behind Vizly? - **Seller:** [Vizly](https://www.g2.com/sellers/vizly) - **Year Founded:** 2023 - **HQ Location:** Southfield, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ad74a4ae3f82cace7044ab1cd068adbf14aa607ab9d9f3c228fa8bcc49d6d502&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvizlylabs%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® - [‹ Prev‹ Prev](/categories/text-analysis?country=83&order=g2_score&page=12#product-list) - [1](/categories/text-analysis?country=83&order=g2_score#product-list) - [2](/categories/text-analysis?country=83&order=g2_score&page=2#product-list) - … - [9](/categories/text-analysis?country=83&order=g2_score&page=9#product-list) - [10](/categories/text-analysis?country=83&order=g2_score&page=10#product-list) - [11](/categories/text-analysis?country=83&order=g2_score&page=11#product-list) - [12](/categories/text-analysis?country=83&order=g2_score&page=12#product-list) - 13 - Next ›Next › Spotlight Categories [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) [Experience Management Software](https://www.g2.com/categories/experience-management) [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) [Online Backup Software](https://www.g2.com/categories/online-backup) Similar Categories - [Agentic Analytics](/categories/agentic-analytics) - [AI Search and Discovery Platforms](/categories/ai-search-and-discovery-platforms) - [Analytics Platforms](/categories/analytics-platforms) - [Business Intelligence](/categories/business-intelligence) - [Data Virtualization](/categories/data-virtualization) - [Drone Analytics](/categories/drone-analytics) - [Enterprise Search Software](/categories/enterprise-search-software) - [Graph Visualization Tools](/categories/graph-visualization-tools) - [Insight Engines](/categories/insight-engines) - [Other Analytics](/categories/other-analytics) - [Predictive Analytics](/categories/predictive-analytics) - [Site Search Software](/categories/site-search-software) - [Statistical Analysis](/categories/statistical-analysis) - [Time Series Intelligence](/categories/time-series-intelligence) - [Visitor Behavior Intelligence](/categories/visitor-behavior-intelligence) [Browse Text Analysis Themes](/categories/text-analysis/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated October 3, 2024 Text analysis software, also called text analytics or text mining software, helps users gain insights from both structured and unstructured text data using natural language processing (NLP). Such insights include sentiment analysis, key phrases, language, themes and patterns, and entities, among others. These solutions leverage [NLP](https://www.g2.com/categories/natural-language-processing-nlp) and [machine learning](https://www.g2.com/categories/machine-learning) to pull out different insights and provide visual representations of the data for easier interpretation. Text analysis tools can consume text data from a variety of sources, including emails, phone transcripts, surveys, customer reviews, and other documents. By importing text data from these different sources, businesses are better equipped to understand and analyze customer or employee sentiment, intelligently classify documents, and improve written content. Text analysis software may be used in conjunction with other analytics tools, including [big data analytics](https://www.g2.com/categories/big-data-analytics) and [business intelligence platforms](https://www.g2.com/categories/business-intelligence-platforms). To qualify for the Text Analysis category, a product must: - Import text data from a variety of different data sources - Use natural language processing to extract insights from the text, including key phrases, language, sentiment, and other patterns - Provide visualizations for text data Show More