# Best Text Analysis Software - Page 12

## How Many Text Analysis Software Products Does G2 Track?

**Total Products under this Category:** 191

### Category Stats (Aug 2026)

- **Average Rating:** 4.51/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** EdgeTier (+1.49%) - Among all products in this category, EdgeTier recorded the largest rating increase compared to last month

_Last updated: August 03, 2026_

## How Does G2 Rank Text Analysis Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,300+ Authentic Reviews
- 191+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Text Analysis Software
 ![G2 Grid® for Text Analysis Software plotting products by satisfaction and market presence](https://www.g2.com/categories/text-analysis/grids.png?focus%5B%5D=1327283&focus%5B%5D=52116&focus%5B%5D=21472&focus%5B%5D=19895&focus%5B%5D=156788&focus%5B%5D=168405&focus%5B%5D=170171&focus%5B%5D=104578)

Highlighted products: SAS Viya, Amazon Comprehend, Google Cloud Natural Language API, Chattermill, Caplena, Birdie, Canvs, and Dovetail.

Underlying data: [Grid® JSON](https://www.g2.com/categories/text-analysis/grids.json?focus%5B%5D=sas-sas-viya&focus%5B%5D=amazon-comprehend&focus%5B%5D=google-cloud-natural-language-api&focus%5B%5D=chattermill&focus%5B%5D=caplena&focus%5B%5D=birdie-ai-birdie&focus%5B%5D=canvs-ai-canvs&focus%5B%5D=dovetail-research-pty-ltd-dovetail)

**Sponsored**

### EdgeTier

Are you tired of excel sheets, pivot tables, reading transcripts, filling QA forms, building custom dashboards, to find answers to "what is going on in my contact centre"? You've come to the right place. The EdgeTier Conversational Intelligence and Support Platform helps Customer Support teams uncover the missed insights in their support and survey messages, react faster to emerging customer issues, and have the data they need at their fingertips to make decisions, positioning the contact centre as a strategic hub of insights for the entire company. Global Brands like Abercrombie & Fitch, CarTrawler, TUI Travel, and Ryanair use EdgeTier to process millions of customer messages, boost NPS, CSAT and first contact resolution scores, as well as improve overall efficiency. Having 24/7 insights into customer attitudes, helps you understand customer issues, detect emerging conversational trends in real time, and improve agent performance. Key functionality: - Real-time integrations with every customer contact centre system - Proactive AI alerting with real time detection of unforeseen customer issues - Automated Agent QA performance reports and analysis - Automatic tagging of customer messages and surveys - Get real-time alerts for critical customer interactions (set up in advance) - Sentiment analysis and emotion detection of all your customer and agent interactions - Real-time reporting and KPI analysis - AI assisted chat and email handling EdgeTier seamlessly integrates with existing customer support systems without needing any IT time, and monitors customer conversations 24/7 in multilingual environments, as well as providing prompts to support agents speaking to customers.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1260&secure%5Bchosen_at%5D=2026-08-04T08%3A57%3A07Z&secure%5Bdisplayable_resource_id%5D=1260&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1260&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=115228&secure%5Bresource_id%5D=1260&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftext-analysis%3Fcountry%3D56%26page%3D12&secure%5Btoken%5D=6bb2e1e8e8f19e81f9c95b7cb68c42606b887310a3efa3d0c5666363d1d5fdac&secure%5Burl%5D=https%3A%2F%2Fwww.edgetier.com%2Fcustomer-conversation-analytics%3Futm_source%3Dg2%26utm_medium%3Dpaid%26utm_campaign%3Dg2-contact-center-2026&secure%5Burl_type%5D=custom_url)

### [ITyX AI Platform](https://www.g2.com/products/ityx-ai-platform/reviews)

A platform that can "think for itself" providing integrated handling of all service processes. Documents, e-mails, web and mobile apps: AI Platform is the intelligent core of the ITyX portfolio. It analyzes and understands text-based content - independently of language, type, and structure. It helps you overcome the application chaos of incoming e-mails, customer service requests and back office making your service processes future-proof.

#### Who Is the Company Behind ITyX AI Platform?

- **Seller:** [ITyX Solutions](https://www.g2.com/sellers/ityx-solutions)
- **Year Founded:** 1996
- **HQ Location:** Köln, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09021e40dcd90f5692b6d2fff9f33fa2eddfc723b44b8b6b69599f0cc4cdc1be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fityx-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
106 employees on LinkedIn®

### [KeenCorp](https://www.g2.com/products/keencorp/reviews)

Nobody likes a surprise in the boardroom. When we hear of an internal problem that has been brewing for some time, we know we should have acted sooner. A promising development that went unnoticed, could have been supported earlier. We want to avoid the difficult questions: “Why didn’t we know about this?” and, ”How long has this been going on?” Introducing KeenCorp. Find out faster.

#### Who Is the Company Behind KeenCorp?

- **Seller:** [KeenCorp](https://www.g2.com/sellers/keencorp)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Kensho Classify](https://www.g2.com/products/kensho-classify/reviews)

Kensho Classify is an AI-powered solution designed to categorize and structure unstructured data, enabling organizations to extract meaningful insights and make informed decisions. By leveraging advanced machine learning algorithms, Classify transforms raw data into organized, actionable information. Key Features and Functionality: - Automated Data Classification: Classify automatically organizes unstructured data into predefined categories, reducing manual effort and increasing efficiency. - Scalability: The solution handles large volumes of data, making it suitable for enterprises with extensive datasets. - Integration Capabilities: Classify seamlessly integrates with existing systems and workflows, ensuring a smooth implementation process. - Customizable Taxonomies: Users can define and modify classification categories to align with specific business needs. - Real-Time Processing: The system processes data in real-time, providing immediate insights and facilitating timely decision-making. Primary Value and Problem Solved: Kensho Classify addresses the challenge of managing and interpreting vast amounts of unstructured data. By automating the classification process, it reduces the time and resources required for data organization, minimizes human error, and enhances the accuracy of data-driven insights. This empowers organizations to make more informed decisions, improve operational efficiency, and gain a competitive edge in their respective industries.

#### Who Is the Company Behind Kensho Classify?

- **Seller:** [Kensho Technologies](https://www.g2.com/sellers/kensho-technologies)
- **Year Founded:** 2013
- **HQ Location:** Cambridge, Massachusetts, United States
- **Twitter:** @kensho  
7,261 Twitter followers
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6fc1bb01deaf814fc10094c984e02bc65209cad3dfa7a04fe6bcf8de8327f59&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fkensho-technologies&secure%5Burl_type%5D=linkedin_company_website)  
161 employees on LinkedIn®

### [Lisible](https://www.g2.com/products/lisible/reviews)

Lisible is a French text analysis software that measures readability and provides recommendations to improve content clarity. The platform uses the Lisiscore metric (0-100 scale) to evaluate French writing, identifies complex vocabulary and sentence structures, and suggests contextual rewrites. Lisible analyzes tone, tracks content improvements over time, and helps organizations produce accessible French communications for diverse audiences.

#### Who Is the Company Behind Lisible?

- **Seller:** [Lisible](https://www.g2.com/sellers/lisible)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [MaltedAI](https://www.g2.com/products/maltedai/reviews)

We enable enterprises to build smaller, more focused AI models with greater performance at a fraction of the cost. Existing Large Language Models (LLMs) are overly general and lack specificity. Malted AI works with enterprises to develop highly specialised solutions that solve the hardest domain-specific problems.

#### Who Is the Company Behind MaltedAI?

- **Seller:** [MaltedAI](https://www.g2.com/sellers/maltedai)
- **Year Founded:** 2023
- **HQ Location:** Edinburgh, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=588965288002fd80eef2ce66a4c8dc757a51b2810165f77278093ebd1b72a375&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmalted-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

### [OpenText Intelligent Classification](https://www.g2.com/products/opentext-intelligent-classification/reviews)

Without the right analytic tools, organizations often fail to tap into their unstructured data, such as text. With nearly 80% of all enterprise information being unstructured, the potential lost value is enormous. With text mining, organizations can quickly and inexpensively access and analyze billions of pages of textual content and imagery from internal documents, emails, social media, web pages and more. Text mining goes beyond simply searching for keywords. It uses powerful algorithms to analyze that content, determine what a given piece of text is about and assess its relevance.

#### Who Is the Company Behind OpenText Intelligent Classification?

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText  
21,565 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c339a6555764b5ffce77c3df08d6ed9c9b1cb1ee1baeebac8435f0485b7cca5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2709%2F&secure%5Burl_type%5D=linkedin_company_website)  
23,048 employees on LinkedIn®
- **Ownership:** NASDAQ:OTEX

### [Parsedoc](https://www.g2.com/products/parsedoc/reviews)

Parsedoc is an automated document reading and processing solution, which transforms non-structured texts into structured data thanks to the use of OCR and AI. It will lessen the workload caused by managing invoices and other documents by data entry teams. This tool will receive, analyze and manage the most-used files in your company. Afterward, Parsedoc will integrate these into the company's management system (SAP, Navision, Holded, etc) via API. Parsedoc's clients mostly look to automate documents such as invoices, delivery notes, purchase orders, Single Administrative Documents (SAD), and more. Designed for mid-sized and big companies who are looking to save most of the time spent managing and processing invoices and other documents manually by their Finance or Procurement staff.

#### Who Is the Company Behind Parsedoc?

- **Seller:** [Exponentia](https://www.g2.com/sellers/exponentia)
- **Year Founded:** 2018
- **HQ Location:** Valencia, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ac2cd562484944ed55f85cc4e08e820819137c4457b3935fe3e2fd485581fd28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fexponentia-team&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

### [PolyVista Pro](https://www.g2.com/products/polyvista-pro/reviews)

The strength of PolyVista Pro is that it delivers a virtual speed-of-thought analytic experience.

#### Who Is the Company Behind PolyVista Pro?

- **Seller:** [Polyvista](https://www.g2.com/sellers/polyvista)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [PreCeive](https://www.g2.com/products/preceive/reviews)

TheySay PreCeive is a high-throughput text analytics API.

#### Who Is the Company Behind PreCeive?

- **Seller:** [TheySay](https://www.g2.com/sellers/theysay)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Provalis Research Italassi](https://www.g2.com/products/provalis-research-italassi/reviews)

ITALASSI is a freeware program that has been written to facilitate interpretation of regression models (2 independent variables) with an interaction term. The program allows you to enter several regression models (two bivariate, one multiple additive, and one multivariate with interaction) in the form of equations or compute those equations from raw data and displays the various models using 2D and 3D graphs. The program may also be used in advanced stat courses to illustrate statistical interactions or applied multiple regression.

#### Who Is the Company Behind Provalis Research Italassi?

- **Seller:** [Provalis Research](https://www.g2.com/sellers/provalis-research-c6b9ceed-0714-4127-8c5d-71a2b9f7ecd4)
- **Year Founded:** 1989
- **HQ Location:** Montreal, CA
- **Twitter:** @ProvalisRes  
884 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f61d9c6d75cda8d61a95746a852731938b4990a1c71c98347a065cc992a7ac2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprovalis-research&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Provalis Research ProSuite](https://www.g2.com/products/provalis-research-prosuite/reviews)

ProSuite is an integrated collection of Provalis Research text analytics tools that allow one to explore, analyze and relate both structured and unstructured data.

#### Who Is the Company Behind Provalis Research ProSuite?

- **Seller:** [Provalis Research](https://www.g2.com/sellers/provalis-research-c6b9ceed-0714-4127-8c5d-71a2b9f7ecd4)
- **Year Founded:** 1989
- **HQ Location:** Montreal, CA
- **Twitter:** @ProvalisRes  
884 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f61d9c6d75cda8d61a95746a852731938b4990a1c71c98347a065cc992a7ac2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprovalis-research&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Provalis Research Simstat](https://www.g2.com/products/provalis-research-simstat/reviews)

Simstat goes beyond mere statistical analysis. It offers output management features not found in any other program, as well as its own scripting language to automate statistical analysis and to write small applications, interactive tutorials with multimedia capabilities, as well as computer assisted interviewing systems

#### Who Is the Company Behind Provalis Research Simstat?

- **Seller:** [Provalis Research](https://www.g2.com/sellers/provalis-research-c6b9ceed-0714-4127-8c5d-71a2b9f7ecd4)
- **Year Founded:** 1989
- **HQ Location:** Montreal, CA
- **Twitter:** @ProvalisRes  
884 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f61d9c6d75cda8d61a95746a852731938b4990a1c71c98347a065cc992a7ac2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprovalis-research&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Q Research Software by Displayr](https://www.g2.com/products/q-research-software-by-displayr/reviews)

Q by Displayr is data analysis and reporting software. It's designed to make survey analysis & reporting faster and easier. It performs all aspects of the analysis and reporting, from data cleaning and coding through to creating tables and advanced analyses. It's also tightly integrated with Displayr and PowerPowerpoint for seamless reporting.

**Average Rating:** 4.7/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate Q Research Software by Displayr?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Q Research Software by Displayr?

- **Seller:** [Displayr](https://www.g2.com/sellers/displayr-4f131a08-ce2b-4fa0-b209-b58226f1a4f4)
- **HQ Location:** Pyrmont, New South Wales
- **Twitter:** @Displayrr  
499 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b5f9dcf18f16a1fa1b66f57c33d3ca380bd3160dc7171e590cfc76512a4fb4a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdisplay_r%2F&secure%5Burl_type%5D=linkedin_company_website)  
95 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Market Research
- **Company Size:** 67% Small, 24% Medium

#### What Are Recent G2 Reviews of Q Research Software by Displayr?

**["Visualization on Displayr"](https://www.g2.com/survey_responses/q-research-software-by-displayr-review-8409449)**

**Rating:** 4.0/5.0 stars

_— Verified User in Market Research_

[Read full review](https://www.g2.com/survey_responses/q-research-software-by-displayr-review-8409449)

**["Best Software for making Cross-tabs"](https://www.g2.com/survey_responses/q-research-software-by-displayr-review-7984249)**

**Rating:** 5.0/5.0 stars

_— Faisal P._

[Read full review](https://www.g2.com/survey_responses/q-research-software-by-displayr-review-7984249)

#### What Are G2 Users Discussing About Q Research Software by Displayr?

- [What is Q Research Software by Displayr used for?](https://www.g2.com/discussions/what-is-q-research-software-by-displayr-used-for)

### [Quantexa](https://www.g2.com/products/quantexa/reviews)

Quantexa empowers organisations to drive better decisions from their data. Using the latest advancements in big data and AI, Quantexa uncovers hidden customer connections and behaviours to solve major challenges in financial crime, customer insight and data analytics.

#### Who Is the Company Behind Quantexa?

- **Seller:** [Quantexa](https://www.g2.com/sellers/quantexa)
- **Year Founded:** 2016
- **HQ Location:** London, England, United Kingdom
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0162722b81e709e81b00f30dc040ba7c7fb1e70971bd33a5b04c4683b22a811b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fquantexa&secure%5Burl_type%5D=linkedin_company_website)  
842 employees on LinkedIn®

### [QWAM Text Analytics](https://www.g2.com/products/qwam-text-analytics/reviews)

Qwam Content Intelligence is a software provider (SaaS & On-premise) specialized in Artificial Intelligence, Semantic Analysis, Cognitive Search and Smart Insight Monitoring (web, social media, forums, blogs ...).

#### Who Is the Company Behind QWAM Text Analytics?

- **Seller:** [QWAM CI](https://www.g2.com/sellers/qwam-ci)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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[Browse Text Analysis Themes](/categories/text-analysis/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated October 3, 2024

Text analysis software, also called text analytics or text mining software, helps users gain insights from both structured and unstructured text data using natural language processing (NLP). Such insights include sentiment analysis, key phrases, language, themes and patterns, and entities, among others. These solutions leverage [NLP](https://www.g2.com/categories/natural-language-processing-nlp) and [machine learning](https://www.g2.com/categories/machine-learning) to pull out different insights and provide visual representations of the data for easier interpretation.

Text analysis tools can consume text data from a variety of sources, including emails, phone transcripts, surveys, customer reviews, and other documents. By importing text data from these different sources, businesses are better equipped to understand and analyze customer or employee sentiment, intelligently classify documents, and improve written content. Text analysis software may be used in conjunction with other analytics tools, including [big data analytics](https://www.g2.com/categories/big-data-analytics) and [business intelligence platforms](https://www.g2.com/categories/business-intelligence-platforms).

To qualify for the Text Analysis category, a product must:

- Import text data from a variety of different data sources
- Use natural language processing to extract insights from the text, including key phrases, language, sentiment, and other patterns
- Provide visualizations for text data

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