# Top Free Text Analysis Software - Page 2

## How Many Text Analysis Software Products Does G2 Track?

**Total Products under this Category:** 191

### Category Stats (Aug 2026)

- **Average Rating:** 4.51/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** EdgeTier (+1.49%) - Among all products in this category, EdgeTier recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Text Analysis Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,400+ Authentic Reviews
- 191+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Text Analysis Software
 ![G2 Grid® for Text Analysis Software plotting products by satisfaction and market presence](https://www.g2.com/categories/text-analysis/grids.png?focus%5B%5D=1327283&focus%5B%5D=21472&focus%5B%5D=52116&focus%5B%5D=19895&focus%5B%5D=113977&focus%5B%5D=168405&focus%5B%5D=156788&focus%5B%5D=170171)

Highlighted products: SAS Viya, Google Cloud Natural Language API, Amazon Comprehend, Chattermill, Google Cloud AutoML Natural Language, Birdie, Caplena, and Canvs.

Underlying data: [Grid® JSON](https://www.g2.com/categories/text-analysis/grids.json?focus%5B%5D=sas-sas-viya&focus%5B%5D=google-cloud-natural-language-api&focus%5B%5D=amazon-comprehend&focus%5B%5D=chattermill&focus%5B%5D=google-cloud-automl-natural-language&focus%5B%5D=birdie-ai-birdie&focus%5B%5D=caplena&focus%5B%5D=canvs-ai-canvs)

**Sponsored**

### Optro

Optro (Formerly AuditBoard) is a GRC software solution that helps enterprises manage audit, risk, and compliance workflows through an agentic system of action. By using GRC-trained AI, centralizing disparate data points, and automating manual processes, the platform enables organizations to transition from reactive risk management to proactive strategic planning. The platform functions as a comprehensive ecosystem for risk managers, assurance leaders, internal auditors, and compliance officers. It addresses the increasing complexity of modern regulatory environments by providing tools for real-time monitoring and reporting. Optro facilitates a streamlined flow of information between teams, ensuring that risk data is not siloed but instead used to inform high-level business decisions. Optro’s approach allows companies to identify emerging threats and operational vulnerabilities before they impact the bottom line, ultimately turning risk management into a driver of organizational opportunity.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1260&secure%5Bchosen_at%5D=2026-08-08T16%3A52%3A35Z&secure%5Bdisplayable_resource_id%5D=1441&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=20964&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=20964&secure%5Bresource_id%5D=1260&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftext-analysis%2Ffree%3FmLIj9%3DzhpHeosdzJbI%26page%3D2&secure%5Btoken%5D=abea2c23de4a8437c5f6d7da4e25d2e8bbb6d574d2b42f545a607801ec0062fe&secure%5Burl%5D=https%3A%2F%2Foptro.ai%2Fcontact-us%2Frequest-demo%3Futm_source%3Dg2%26utm_medium%3Ddisplay%26utm_campaign%3Dpc-brand-campaign%26utm_content%3D2026&secure%5Burl_type%5D=book_demo)

### [Lumoa](https://www.g2.com/products/lumoa/reviews)

Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every employee can ask questions and receive real-time answers based on the voice of the customer. Lumoa helps make timely decisions to increase KPIs up to three times.

**Average Rating:** 4.4/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate Lumoa?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Custom Extension:** 7.0/10 (Category avg: 8.2/10)
- **Compositionality:** 6.8/10 (Category avg: 8.3/10)
- **Pre-Built Parameterization:** 7.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Lumoa?

- **Seller:** [Netigate](https://www.g2.com/sellers/netigate)
- **Year Founded:** 2005
- **HQ Location:** Stockholm, Stockholm County
- **Twitter:** @Netigate  
868 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed25feb94880240e81babe117b400975b2b10bad716d169c5f154cacd0e0f751&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F288635%2F&secure%5Burl_type%5D=linkedin_company_website)  
115 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Telecommunications
- **Company Size:** 61% Large, 25% Medium

#### What Are Recent G2 Reviews of Lumoa?

**["I recommend Lumoa to every organisation - their sentiment analysis is a game changer"](https://www.g2.com/survey_responses/lumoa-review-8936326)**

**Rating:** 5.0/5.0 stars

_— Matthieu B._

[Read full review](https://www.g2.com/survey_responses/lumoa-review-8936326)

**["Great tool to monitor what your guests think about your establishment and services"](https://www.g2.com/survey_responses/lumoa-review-8933110)**

**Rating:** 5.0/5.0 stars

_— Chris J._

[Read full review](https://www.g2.com/survey_responses/lumoa-review-8933110)

### [Idiomatic](https://www.g2.com/products/idiomatic/reviews)

Idiomatic provides instant Voice of Customer within minutes. With our new self-serve version, you can 1- Upload Any Feedback Data Set: Easily upload/connect your customer feedback data from help desk, surveys, app reviews, product reviews, social media, and forum/communities. See the magic happen instantly, live. 2- Get a Custom Taxonomy: Idiomatic instantly generates a set of labels custom to your dataset, providing you with a taxonomy in real-time you can use for classification. 3- Get Instant Results: Get your set of labels, and all of your data categorized by those labels in minutes. Try it for free for 14 days! Trusted by companies such as Pinterest and HubSpot, Idiomatic can be used to build a voice of customer program from scratch or to look into automating an existing program. The biggest drawback of customer feedback analytics is that it’s often based on large language models or natural language processing (NLP). These general models are good at surfacing high-level themes, insights, and key phrases in text analysis, but are not tailored to give specific granular insights for each individual business or industry, taking into account language that is unique to you. This means that you still have to do deep dives to read lots of tickets to understand the specifics of what’s going on with a theme or phrase. Idiomatic builds a new taxonomy unique to each client’s business that helps you better understand your customers and their specific feedback about your products and services. The Idiomatic models are not “theme” based, but use machine learning based on our taxonomy to better understand the relationship and meaning of your customer feedback. This means you can process high volumes of data at scale, and deliver specific human-understandable insights without requiring you to do deep dives to read lots of tickets to get actionable insights about your business.

**Average Rating:** 4.6/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Idiomatic?

- **Custom Extension:** 8.3/10 (Category avg: 8.2/10)
- **Compositionality:** 8.5/10 (Category avg: 8.3/10)
- **Pre-Built Parameterization:** 7.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Idiomatic?

- **Seller:** [Idiomatic](https://www.g2.com/sellers/idiomatic)
- **Year Founded:** 2015
- **HQ Location:** Palo Alto, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2eeca486ff2e15e79d016c999a2a103f6a916084d4b16e9acfa65241106d225a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fidiomatic-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 67% Large, 25% Medium

#### What Are Recent G2 Reviews of Idiomatic?

**["My interactions with their representatives have been wonderful"](https://www.g2.com/survey_responses/idiomatic-review-8732235)**

**Rating:** 4.0/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/idiomatic-review-8732235)

**["Comprehensive Analytics with Room for Enhanced Customization"](https://www.g2.com/survey_responses/idiomatic-review-8762140)**

**Rating:** 5.0/5.0 stars

_— Justin J._

[Read full review](https://www.g2.com/survey_responses/idiomatic-review-8762140)

### [Comments Analytics](https://www.g2.com/products/comments-analytics/reviews)

Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth analysis of unstructured text data, including sentiment analysis, comment categories, named\_entities recognition, and keyword extraction. Key Benefits of CommentsAnalytics Services: 1 - Customer Insights 2 - Brand Reputation Management 3 - Product Development and Innovation 4 - Customer Experience Enhancement

**Average Rating:** 4.8/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Comments Analytics?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Custom Extension:** 9.2/10 (Category avg: 8.2/10)
- **Compositionality:** 9.4/10 (Category avg: 8.3/10)
- **Pre-Built Parameterization:** 9.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Comments Analytics?

- **Seller:** [Comments Analytics](https://www.g2.com/sellers/comments-analytics)
- **Year Founded:** 2022
- **HQ Location:** Hamburg, Hamburg
- **Twitter:** @CommentsAnaly  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa78e24bc393971fcb82a70589866cfc8e9d92ae643fe75eb614a0d6fd45ebf0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcomments-analytics&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 96% Small, 4% Large

#### What Do G2 Reviewers Say About Comments Analytics?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **accuracy of sentiment analysis** , which provides essential insights for improving products based on customer feedback.
- Users appreciate the **ease of understanding** offered by Comments Analytics, facilitating smooth navigation and interpretation of insights.
- Users value the **ease of use** of Comments Analytics, appreciating the smooth navigation and user-friendly interface.
- Users appreciate the **efficiency** of Comments Analytics for smooth navigation and insightful sentiment analysis.
- Users value the **efficiency improvement** offered by Comments Analytics, making feedback analysis a seamless experience.

#### What Are Recent G2 Reviews of Comments Analytics?

**["Sentiment Analysis for Comments"](https://www.g2.com/survey_responses/comments-analytics-review-9074532)**

**Rating:** 5.0/5.0 stars

_— Soosan N._

[Read full review](https://www.g2.com/survey_responses/comments-analytics-review-9074532)

**["Analytical view of customer Sentiment"](https://www.g2.com/survey_responses/comments-analytics-review-10435740)**

**Rating:** 4.5/5.0 stars

_— Ali R._

[Read full review](https://www.g2.com/survey_responses/comments-analytics-review-10435740)

### [Otera Studio](https://www.g2.com/products/otera-studio/reviews)

DeepOpinion Studio is an intelligent process automation platform for text. Our no-code Studio enables enterprise teams to seamlessly automate text-based processes with world-class accuracy in hours. Teams use it to automate processes such as customer feedback analytics, routing & prioritizing customer support tickets, customer support monitoring, CRM enrichment, requirements management, claim processing and more.

**Average Rating:** 4.8/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Otera Studio?

- **Compositionality:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Otera Studio?

- **Seller:** [Otera Studio](https://www.g2.com/sellers/otera-studio)
- **Year Founded:** 2019
- **HQ Location:** Innsbruck, Tyrol, Austria
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fa344872e9c668b6f569245fde343e3c6fa3ecf172802679d454505f0d8533d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwe-are-otera%2F&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 40% Medium, 20% Large

#### What Are Recent G2 Reviews of Otera Studio?

**["Innovative tool from innovative startup with good solutions for intelligent process automation"](https://www.g2.com/survey_responses/otera-studio-review-7931733)**

**Rating:** 5.0/5.0 stars

_— Verified User in Railroad Manufacture_

[Read full review](https://www.g2.com/survey_responses/otera-studio-review-7931733)

**["User-friendly ML-Software for fast development"](https://www.g2.com/survey_responses/otera-studio-review-8285901)**

**Rating:** 4.5/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/otera-studio-review-8285901)

#### What Are G2 Users Discussing About Otera Studio?

- [What is DeepOpinion Studio used for?](https://www.g2.com/discussions/what-is-deepopinion-studio-used-for)

### [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews)

InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data to uncover the insights that enable the smartest actions. As the pace setters in applying award-winning AI, its global clients activate every byte of their experience data—from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts to breakdown data silos. This unique technology combined with in-house industry experts empower brands to gain ROI from their CX programs in half the time as its competitors. Unlock the true potential of every piece of customer data with&nbsp;InMoment. To&nbsp;learn more, visit&nbsp;inmoment.com

**Average Rating:** 4.7/5.0

**Total Reviews:** 314

#### How Do G2 Users Rate InMoment Experience Improvement (XI) Platform?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)

#### Who Is the Company Behind InMoment Experience Improvement (XI) Platform?

- **Seller:** [PG Forsta](https://www.g2.com/sellers/pg-forsta)
- **HQ Location:** Salt Lake City, Utah
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e56037fcec61d213a1f4229eb926938e0c1373395be6ee138691fc922b14a1dc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fweareinmoment%2F&secure%5Burl_type%5D=linkedin_company_website)  
411 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Customer Success Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 47% Small, 39% Medium

#### What Are Recent G2 Reviews of InMoment Experience Improvement (XI) Platform?

**["Easy to use tools. Supportive Visionary Staff."](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9832822)**

**Rating:** 5.0/5.0 stars

_— Beth W._

[Read full review](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9832822)

**["Seamless integration with POS for survey"](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9337685)**

**Rating:** 5.0/5.0 stars

_— Lakshay D._

[Read full review](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9337685)

#### What Are G2 Users Discussing About InMoment Experience Improvement (XI) Platform?

- [What is InMoment Experience Intelligence (XI) Platform used for?](https://www.g2.com/discussions/what-is-inmoment-experience-intelligence-xi-platform-used-for)

### [Cauliflower](https://www.g2.com/products/cauliflower/reviews)

Cauliflower is the AI-native insights platform that covers the entire market research workflow, from raw data to finished presentation. The problem: Market research teams today work with five or more tools: SPSS for data preparation, Excel for tables, separate tools for text analytics, BI platforms for dashboards, and PowerPoint for presentations. This costs time, creates error sources, and makes insights hard to share. The solution: Cauliflower unites all steps in one platform with AI at its core: Automatic dataset understanding: The AI reads survey datasets (SPSS, CSV) and understands them semantically. It automatically detects question types (single choice, multiple choice, open-ended, scales), identifies matrix batteries, demographic variables, and weightings. For each variable, it generates item short labels, item long labels, and question texts. The dataset is immediately analyzable, without hours of manual configuration. Automatic open-end coding: Our proprietary in-house model automatically creates codeplans for open-ended questions, including sentiment analysis and AI-generated summaries. Codeplans remain editable after analysis, and bring your own codebook is supported. Coding feeds directly into the overall analysis. Intelligent layer: Cauliflower places a flexible knowledge layer over the raw data. This layer can be adjusted by the user without altering the original data. Data integrity is always preserved. Table books & weighting: Full cross-tabulation / table book creation. Create weighting variables based on target distributions, data weighting with automatic base/sample. Comprehensive analysis features: Significance testing, splits, table views, driver analysis (Shapley, Kruskal-Wallis, partial correlation), chart builder for complex visualizations, analysis-specific viz types (NPS, performance comparisons, tracking data), flexible filtering with pre-built filter sets, smart search across the entire dataset. AI assistant: Chat with your data in natural language. The assistant answers questions, builds new charts, and creates dashboards on demand. AI-powered reformulation of titles and comments across all visualizations simultaneously. Collaboration & output: Presentation mode, reading mode, link sharing, multiple commenting features. PPTX export with native charts and your own master template. No vendor lock-in: export results and charts anytime as CSV, Excel, PNG, or PPTX. Enterprise-ready: EU-hosted, fully GDPR-compliant, SSO integration, on-premise deployment available, bring your own LLM credentials. Zero data tracking, no third-party data sharing. Languages: Core European language support, additional languages available on request. Additional feature: Surveybot. AI-powered probing within surveys for deeper qualitative insights. Founded in 2019 in Hamburg, Germany. Trusted by leading enterprises and research agencies.

**Average Rating:** 4.8/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Cauliflower?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Cauliflower?

- **Seller:** [Cauliflower](https://www.g2.com/sellers/cauliflower)
- **Year Founded:** 2019
- **HQ Location:** Hamburg, Hamburg
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bfbec82e3567cd3614b1640f9d0e71059f2a575d692a8212d324fefb81658dd3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F28898113&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Market Research
- **Company Size:** 40% Small, 30% Medium

#### What Are Recent G2 Reviews of Cauliflower?

**["Great tool and outstanding customer support"](https://www.g2.com/survey_responses/cauliflower-review-7021259)**

**Rating:** 4.5/5.0 stars

_— Svea K._

[Read full review](https://www.g2.com/survey_responses/cauliflower-review-7021259)

**["With cauliflower ai you simply understand your customers much better!"](https://www.g2.com/survey_responses/cauliflower-review-7021184)**

**Rating:** 4.5/5.0 stars

_— Marc B._

[Read full review](https://www.g2.com/survey_responses/cauliflower-review-7021184)

### [Duet](https://www.g2.com/products/intelus-duet/reviews)

The Intelus Duet text intelligence SaaS platform allows developers and data analysts to build AI models that process text streams with either no code or low code effort. Powered by Machine Teaching, people without machine learning expertise interactively build, deploy, and update models using Intelus’s innovative, easy, 3-step process.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Duet?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Custom Extension:** 10.0/10 (Category avg: 8.2/10)
- **Compositionality:** 10.0/10 (Category avg: 8.3/10)
- **Pre-Built Parameterization:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Duet?

- **Seller:** [Intelus](https://www.g2.com/sellers/intelus-10116aaf-f932-412d-b610-72262a05d8cb)
- **Year Founded:** 2020
- **HQ Location:** Seattle, US
- **Twitter:** @IntelusInc  
21 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6363b3dcf587c8fafae70505c308372675ef9eff423983d28ac09f8cd67087c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintelusinc&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Duet?

**["Duet Support Amazing"](https://www.g2.com/survey_responses/duet-review-6664264)**

**Rating:** 5.0/5.0 stars

_— Verified User in Pharmaceuticals_

[Read full review](https://www.g2.com/survey_responses/duet-review-6664264)

**["Duet democratizes ML"](https://www.g2.com/survey_responses/duet-review-6652826)**

**Rating:** 4.0/5.0 stars

_— Verified User in E-Learning_

[Read full review](https://www.g2.com/survey_responses/duet-review-6652826)

### [Keatext](https://www.g2.com/products/keatext/reviews)

Keatext — Turn Feedback Into Clear, Actionable Decisions Keatext helps customer experience and employee experience teams turn large volumes of feedback into clear, prioritized actions — instantly. Instead of spending hours analyzing surveys, reviews, and support data, Keatext automatically identifies what matters most, what needs attention, and where to act first. Why Teams Choose Keatext? Traditional feedback analytics tools focus on dashboards and data. Keatext focuses on action. - No complex setup or data science required - No manual tagging or analysis - No guessing what to prioritize Keatext transforms unstructured feedback into structured insights and clear next steps — in minutes. What You Can Do With Keatext? 1. Identify What Matters Most Automatically detect key themes, sentiment, and drivers behind customer and employee feedback. 2. Prioritize What to Fix First Understand which issues have the biggest impact so teams can focus on what truly matters. 3. Generate Actionable Reports Instantly Turn insights into clear, executive-ready reports without manual effort. 4. Unify Feedback Across Sources Analyze surveys, reviews, support tickets, and other feedback channels in one place. Built for Speed and Simplicity Keatext is designed for teams that need answers quickly — not complex tools that take weeks to implement. - Intuitive interface - Fast time to value - Easy to adopt across teams A Better Alternative to Traditional Analytics Tools While many platforms provide deep analytics, they often require time, expertise, and manual effort to interpret. Keatext bridges the gap between insight and action, helping teams move from feedback to decisions — faster. Who It’s For? Customer Experience (CX) teams Employee Experience (EX) and HR teams Product and Insights teams Our Integrations - Keatext has native integrations with Qualtrics, SurveyMonkey, Zendesk, and ServiceNow - Other integrations with contact centers, help desks, and survey platforms are available upon request From Feedback to Action — Starts Here If your team is overwhelmed by feedback but lacks clear direction, Keatext gives you the clarity to act with confidence. Book a demo to see how you can turn feedback into actionable insights in minutes.

**Average Rating:** 5.0/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Keatext?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Keatext?

- **Seller:** [Keatext](https://www.g2.com/sellers/keatext)
- **Year Founded:** 2010
- **HQ Location:** Montréal, CA
- **Twitter:** @KeatextAI  
1,112 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a772ad9ffb834034bd7d6722f1b35607702d44920ce30517cbda9ac7078b628b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkeatext%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Large

#### What Are Recent G2 Reviews of Keatext?

**["An Efficient and Responsive Turnkey Service"](https://www.g2.com/survey_responses/keatext-review-12575382)**

**Rating:** 5.0/5.0 stars

_— Thierry G._

[Read full review](https://www.g2.com/survey_responses/keatext-review-12575382)

**["Highly Effective Data Analysis That Delivers Clear, Valuable Insights"](https://www.g2.com/survey_responses/keatext-review-12547487)**

**Rating:** 5.0/5.0 stars

_— Omar C._

[Read full review](https://www.g2.com/survey_responses/keatext-review-12547487)

#### What Are G2 Users Discussing About Keatext?

- [What is Keatext used for?](https://www.g2.com/discussions/what-is-keatext-used-for) - 1 comment

### [Olvy](https://www.g2.com/products/olvy/reviews)

Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.

**Average Rating:** 5.0/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Olvy?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Custom Extension:** 10.0/10 (Category avg: 8.2/10)
- **Compositionality:** 8.3/10 (Category avg: 8.3/10)
- **Pre-Built Parameterization:** 8.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Olvy?

- **Seller:** [Olvy](https://www.g2.com/sellers/olvy)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **Twitter:** @olvyhq  
988 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=473a52b8e5002b5b13028a42a260731f95433e568c57760da90ee5675dd70a87&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Folvyhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 17% Medium

#### What Are Recent G2 Reviews of Olvy?

**["Best in class changelog and feedback management tool"](https://www.g2.com/survey_responses/olvy-review-8840468)**

**Rating:** 5.0/5.0 stars

_— Malte F._

[Read full review](https://www.g2.com/survey_responses/olvy-review-8840468)

**["A fantastic customer feedback tool!"](https://www.g2.com/survey_responses/olvy-review-8805257)**

**Rating:** 5.0/5.0 stars

_— Andrew-David J._

[Read full review](https://www.g2.com/survey_responses/olvy-review-8805257)

#### What Are G2 Users Discussing About Olvy?

- [What is Olvy used for?](https://www.g2.com/discussions/what-is-olvy-used-for)

### [Bellomy AI Analytics](https://www.g2.com/products/bellomy-ai-analytics/reviews)

Bellomy AI Analytics is an innovative tool developed by Bellomy, a leading market research firm recognized for its advanced technology solutions focused on enhancing business insights. Established in 1976, Bellomy has always been at the forefront of market research and customer experience, delivering comprehensive solutions that cater to various industries and businesses of all sizes. Bellomy AI Analytics is designed to offer Market Research and Customer Experience Analysts an unparalleled advantage in understanding customer sentiments, trends, and preferences. Whether your team is already using a text analytics tool or just now exploring its benefits, the solution we offer is designed to outperform expectations and enhance your understanding of market dynamics. Epitomizing our four decades of expertise in tech-driven market research, Bellomy Text Analytics has been developed with a keen focus on ease of use and efficiency. The tool comprehensively scans and analyzes large volumes of unstructured text data from various sources, then organizes this data into meaningful insights, creating an actionable opportunity out of the vast sea of information. Our Text Analytics tool provides real-time insights, enabling you to make informed decisions at a speed that keeps pace with the market's dynamic nature. Featuring an intuitive interface, the tool allows users to quickly gain insights, even with minimal experience using this kind of technology. Bellomy AI Analytics transforms raw data into comprehensible insights through features like sentiment analysis, AI-powered custom topic modeling, and trend identification. Additional features include built-in cross tabulation, Data Querying, and Qual/Quant Data visualization dashboarding. With these functionalities, analysts, managers, directors, VPs, SVPs, and even C-suite executives can leverage the tool to formulate effective strategies, enhance customer experiences, and thereby drive business growth. We continuously update our tool with the latest advancements in AI and Machine Learning, ensuring our clients can delve deeper into their data and extract more valuable insights. With an emphasis on quality customer service, our team is readily available to address any queries or challenges in using our tool. By choosing Bellomy AI Analytics, you choose transparency, efficiency, and a partnership with a firm that is committed to your success. Bellomy is not just a tool; it is a solution that will revolutionize the way you see, interpret, and act on customer data.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Bellomy AI Analytics?

- **Seller:** [Bellomy](https://www.g2.com/sellers/bellomy)
- **Year Founded:** 1976
- **HQ Location:** Winston-Salem, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9fd5ac57050f123755050379c4f4ee828c1f607039caf5ef45e68d9276950bfb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbellomy&secure%5Burl_type%5D=linkedin_company_website)  
118 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Bellomy AI Analytics?

**["Awesome tool"](https://www.g2.com/survey_responses/bellomy-ai-analytics-review-9147979)**

**Rating:** 5.0/5.0 stars

_— Abhash R._

[Read full review](https://www.g2.com/survey_responses/bellomy-ai-analytics-review-9147979)

### [Greenlight Coverage](https://www.g2.com/products/greenlight-coverage/reviews)

Greenlight Coverage is an AI-powered script analysis platform built specifically for screenwriters, producers, and storytellers working on film and TV projects. Whether you're polishing a final draft or just getting started, Greenlight Coverage gives you the professional-grade insights of traditional script coverage in minutes, not days. Upload your script and get instant feedback on story structure, characters, dialogue, pacing, and more. The Greenlight Coverage full-context reviewer reads your screenplay in its entirety, enabling nuanced analysis and suggestions that reflect your creative intent. You can revise, re-upload, and even ask follow-up questions to explore the feedback in more depth. With built-in tools for proofreading, rewrite tracking, and even budget and financial forecasting, Greenlight Coverage helps you write smarter and plan better. All while keeping your script 100% confidential and secure.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Greenlight Coverage?

- **Custom Extension:** 10.0/10 (Category avg: 8.2/10)
- **Compositionality:** 10.0/10 (Category avg: 8.3/10)
- **Pre-Built Parameterization:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Greenlight Coverage?

- **Seller:** [Greenlight Coverage](https://www.g2.com/sellers/greenlight-coverage)
- **HQ Location:** 151 Charles St W, Kitchener, ON N2G 1H6, Canada
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec1c2c6dbf2044ba1f20076d7ef0d70c96e90d8223a5a16370b9c1fe325e0eef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgreenlight-coverage%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Greenlight Coverage?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **insightful analysis and understanding** of thematic elements provided by Greenlight Coverage's AI technology.
- Users find the **insightful analysis** of Greenlight Coverage extremely thorough and advantageous for understanding themes and character arcs.

#### What Are Recent G2 Reviews of Greenlight Coverage?

**["Thorough, Insightful, and Fair Coverage Model"](https://www.g2.com/survey_responses/greenlight-coverage-review-11029256)**

**Rating:** 5.0/5.0 stars

_— Daniel D._

[Read full review](https://www.g2.com/survey_responses/greenlight-coverage-review-11029256)

### [NetMiner](https://www.g2.com/products/netminer/reviews)

NetMiner 5 is an advanced analytics platform developed by CYRAM Inc. that combines graph theory, machine learning, and AI to analyze, visualize, and interpret network and text data. Designed for researchers, analysts, and decision-makers across academia, government, and industry, NetMiner helps users uncover complex relational and textual patterns without requiring any programming expertise. At its core, NetMiner is built around social network analysis (SNA), enabling the structural exploration of relationships between people, organizations, documents, and concepts. It supports one-mode, two-mode, and multiplex networks, and provides a wide range of SNA metrics from basic to advanced to assess individual centrality, group dynamics, and whole-network structure. NetMiner goes beyond traditional SNA by integrating machine learning (ML) and graph neural networks (GNNs). Users can easily apply supervised and unsupervised learning techniques such as classification, regression, and clustering, as well as GNN models like GCN, GraphSAGE, and GAT, for predictive modeling. In terms of text analysis, NetMiner offers powerful capabilities to extract keywords, build co-occurrence networks, generate word clouds, and perform topic modeling using LDA. This allows users to move beyond frequency-based analysis and explore the latent meaning structure in large text corpora. NetMiner includes a powerful interactive 2D visualization engine that makes network structure exploration intuitive. Nodes and links can be styled by centrality, frequency, or categories, and users can zoom, filter, and drag to explore key actors and patterns. These visualizations are directly linked to the data for accurate interpretation. Even with large datasets, dynamic visual analysis is possible without writing code. The built-in AI Assistant, powered by LLMs like GPT and Gemini, helps interpret results and suggests next steps—making it accessible even to users who are new to network or text analysis. NetMiner is widely used across fields including: - Academic research: sociology, communication, political science, digital humanities, education - Policy analysis and public sector planning: stakeholder mapping, policy network evaluation, community structure detection - Enterprise analysis: internal communication auditing, compliance monitoring, customer segmentation, influencer analysis - Media and social media analysis: opinion leader detection, information diffusion, discourse analysis - Cybersecurity and anomaly detection: email network analysis, abnormal behavior pattern identification NetMiner supports importing and exporting various file formats (CSV, Excel) and integrates with external tools via APIs and scripting. Licenses are available for students, educational institutions (schools), and organizations/corporations. More than just a network visualization tool, NetMiner is a complete analysis environment built on the foundation of network thinking. It helps users move from data to insight to action—faster, smarter, and with greater clarity. To learn more or request a demo, visit www.netminer.com

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate NetMiner?

- **Compositionality:** 8.3/10 (Category avg: 8.3/10)
- **Pre-Built Parameterization:** 5.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind NetMiner?

- **Seller:** [NetMiner](https://www.g2.com/sellers/netminer)
- **Year Founded:** 2000
- **HQ Location:** Gyeonggi-do, South Korea
- **Twitter:** @netminer  
230 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=de7cc7c8eb606cc53fcd0f74d5a709fb31344de7f249ff0bef2603d4bc0538ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetminer&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of NetMiner?

**["As they say, they make the invisible visible."](https://www.g2.com/survey_responses/netminer-review-7427362)**

**Rating:** 4.5/5.0 stars

_— Harsh G._

[Read full review](https://www.g2.com/survey_responses/netminer-review-7427362)

### [PolyAnalyst for Text](https://www.g2.com/products/polyanalyst-for-text/reviews)

PolyAnalyst and PolyAnalyst for Text is the leading system for extracting actionable knowledge hidden in piles of free text and structured data. Whatever your data source, challenge, or skill level, PolyAnalyst is the tool of choice for turning data into valuable business insight. - Access nearly any source of data, and merge data from different sources - Whip dirty data into shape with powerful data cleansing operations, such as imputing missing values and correcting spelling errors - Choose from a broad selection of statistical and machine-learning algorithms, replete with several cutting-edge natural language processing tools - Create stunning reports that summarize and communicate your insight

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind PolyAnalyst for Text?

- **Seller:** [Megaputer Intelligence](https://www.g2.com/sellers/megaputer-intelligence)
- **Year Founded:** 1997
- **HQ Location:** Bloomington, US
- **Twitter:** @Megaputer  
114 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0a1f019b5ce06718f1d554a38848293bfbec6f7bd770dbf02db7b2447b4f2ea3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmegaputer-intelligence&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of PolyAnalyst for Text?

**["Intuitive text analyzer with almost perfect accuracy"](https://www.g2.com/survey_responses/polyanalyst-for-text-review-7421349)**

**Rating:** 4.0/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/polyanalyst-for-text-review-7421349)

### [Receptiviti](https://www.g2.com/products/receptiviti/reviews)

Receptiviti provides the only scientifically validated platform that transforms virtually any language data into actionable psychological insights, offering unparalleled measurement of personality, drivers of behavior, and thinking styles. Everything we do is built on decades of academic research and our core science, LIWC, is the world’s most extensively validated method for language analysis. Our platform enables transformative insights and predictive indicators without the need for training data, making it adaptable to many use cases.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Receptiviti?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Receptiviti?

- **Seller:** [Receptiviti](https://www.g2.com/sellers/receptiviti)
- **Year Founded:** 2015
- **HQ Location:** Toronto, CA
- **Twitter:** @Receptiviti  
497 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=621ea1ae98ca15a9f946340aa71a1a55fb4d83fcb8686f6fa3a3babeb5d25093&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freceptiviti&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Receptiviti?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Receptiviti's **excellent customer support** that ensures a seamless experience and enhances client insights.
- Users value the **enhanced insights** from Receptiviti that support clients with a competitive advantage and excellent customer service.

#### What Are Recent G2 Reviews of Receptiviti?

**["Next Level Insights"](https://www.g2.com/survey_responses/receptiviti-review-11667600)**

**Rating:** 5.0/5.0 stars

_— Verified User in Sports_

[Read full review](https://www.g2.com/survey_responses/receptiviti-review-11667600)

### [StratosIQ](https://www.g2.com/products/stratosiq/reviews)

StratosIQ https://stratosiq.ai/ is your ultimate AI assistant for product development, designed to transform how businesses approach market and product research today, with a roadmap to assist in every step of the product lifecycle tomorrow.Whether you’re a product manager, entrepreneur, or developer, StratosIQ empowers you to strategize smarter, innovate faster, and make data-driven decisions confidently. With a simple yet powerful interface, StratosIQ leverages cutting-edge AI technologies like machine learning (ML), natural language processing (NLP), and generative AI alongside custom-trained Large Language Models (LLMs) tailored for specific domains to deliver real-time, accurate insights. As of now, its primary focus is on market and product research, but it will soon extend into feature development, requirements generation, test plans, and detailed product specifications—providing a seamless AI-driven experience from idea to execution.

**Average Rating:** 5.0/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate StratosIQ?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind StratosIQ?

- **Seller:** [StratosIQ](https://www.g2.com/sellers/stratosiq)
- **HQ Location:** San Marcos, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3b0615efea501ea4e1f57d9451d196b39d90e13baa17b7c212eae8b83b9c6f7f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstratosiq&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 25% Medium

#### What Do G2 Reviewers Say About StratosIQ?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **efficiency** of StratosIQ, significantly reducing project initiation time with valuable insights and resources.
- Users appreciate the **time-saving capabilities** of StratosIQ, enabling faster project initiation with valuable industry insights.
- Users praise StratosIQ for its **speedy information gathering** , enabling quicker project proposals and efficient data processing.
- Users appreciate the **accuracy** of StratosIQ, which streamlines research and enhances project efficiency significantly.
- Users commend the **ease of use** of StratosIQ, appreciating its user-friendly interface and efficient data processing.

##### Cons

- Users find the **frequent updates** of StratosIQ can lead to inconsistent experiences with each new version.

#### What Are Recent G2 Reviews of StratosIQ?

**["Accept nothing less than StratosIQ"](https://www.g2.com/survey_responses/stratosiq-review-10896160)**

**Rating:** 5.0/5.0 stars

_— David R._

[Read full review](https://www.g2.com/survey_responses/stratosiq-review-10896160)

**["I used StratosIQ to do basic research and found the results to be fast and accurate"](https://www.g2.com/survey_responses/stratosiq-review-10813131)**

**Rating:** 5.0/5.0 stars

_— Denny J._

[Read full review](https://www.g2.com/survey_responses/stratosiq-review-10813131)

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