Survey software allows users to easily create online surveys, quizzes, polls, and other web forms. These are then distributed to a company's customers or user base to conduct market research or solicit feedback and opinions. Survey software products provide companies or individuals with insight into what participants think of events, projects, customer service, or another aspect of their business. These solutions are third-party add-ons that work to amplify the efforts of the marketing and customer success departments to understand how their customers work and what they want. Surveys are most often delivered via email blasts or as pop-ups on a company's site.
While survey software can have significant overlap with enterprise feedback management (EFM) software, the two categories are mutually exclusive with only some exceptions. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM and related software. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products can only be categorized in both if they provide a tiered price offering where their basic option fits best in Survey and their more advanced options are more accurately reflected in EFM.
To qualify for inclusion in the Survey category, a product must:
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BlueX is the easiest and most intuitive survey software, allowing any stakeholder within an organization to build better surveys faster. Through BlueX’s highly user-friendly, familiar, and accessible environment anyone can leverage a wide range of advanced survey features, custom templates, and question types, allowing them to capture the best data in a simple, smart, and delightful way. If you wish to learn more or to request a demo of BlueX, visit explorance.com
Build and manage engaging, interactive customer and patient surveys for data collection with touchscreen kiosks, tablets and web with the feature-rich and proven Digivey survey software. Design interactive survey questionnaires including conditional branching and skipping, randomization ranking and more. Multilingual questionnaires, pictures, video and audio are supported as well. Capabilities also include quizzes and assessments. Instantly view reports and results online or offline.
A powerful yet very easy-to-use professional data collection tool that enables you to gather high quality data and populate sophisticated quotas all of which can be interpreted instantly. Whether your organisation focuses on interviewing via CATI, CAPI or WAPI/CAWI or a mixture of these methodologies, Dub InterViewer does the trick. Switching between collection modes during fieldwork is a breeze. No onsite installation required. Call centre in a box with our on-demand hosted Dialer as a service.
Emotional Market Research. We bring valuable insights to companies based on people's emotions. Emotions are at the core of people's behaviours. They activate memories and induce actions such as purchases, word of mouth sharing, recommendations, loyalty and many more. Our widget captures your visitors' emotions with a high response rate.
The SurveyStance Feedback Kiosk is an iPad based Survey Kiosk designed to capture real time customer feedback / employee feedback while they are in the moment. Setting up the Feedback Kiosk at your business is simple because SurveyStance provides everything you need such as iPad, iPad Stand Kiosk, Emoji Based Feedback Software, and detailed customer feedback reporting and dashboards.
IdSurvey is a professional survey software tool for data collection surveys by telephone (CATI), web (CAWI), face-to-face (CAPI) or mixed mode. With IdSurvey you easily script questionnaires, collect and analyze data all in the same platform: CATI, CAWI and CAPI are perfectly integrated with each other and use a single administration interface. How can you use IdSurvey? - Customer experience - Market Research - Employee engagement
Key Survey's convenient mobile software has revolutionized the way surveys are conducted, analyzed, and shared from the field. Designed specifically for the mobile workforce, our unique offline functionality dramatically improves (and simplifies) the process of performing in-person feedback collection surveys - and integrating that data directly into your systems.