# Best Survey Software - Page 6 *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable ## Top Survey Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,629 reviews) | Real-time team survey and document collaboration | "[Seamless, Cloud-Based Collaboration That Keeps Our Marketing Team in Sync](https://www.g2.com/survey_responses/google-workspace-review-13109791)" | | 2 | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5.0 (23,404 reviews) | Fast survey creation and feedback reporting | "[Fast, Reliable, and Feature-Rich Survey Creation with SurveyMonkey](https://www.g2.com/survey_responses/surveymonkey-review-13123818)" | | 3 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (5,078 reviews) | Flexible forms with payments and workflows | "[Effortless Setup, Ideal for Managing Registrations](https://www.g2.com/survey_responses/jotform-review-4538471)" | | 4 | [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) | 4.4/5.0 (996 reviews) | CRM-connected customer feedback surveys | "[Zoho Survey: Easy, Flexible, and Great for Streamlined Data Collection](https://www.g2.com/survey_responses/zoho-survey-review-13076704)" | | 5 | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5.0 (461 reviews) | Microsoft-native simple surveys and quizzes | "[Microsoft Forms Makes Surveys Fast, Simple, and Easy to Share](https://www.g2.com/survey_responses/microsoft-forms-review-12920035)" | | 6 | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5.0 (992 reviews) | Interactive lead and feedback forms | "[Professional, Conversational Forms That Clients Actually Complete](https://www.g2.com/survey_responses/typeform-review-13119997)" | | 7 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,527 reviews) | Suite-based survey and file workflows | "[Seamless Microsoft 365 Integration with Strong Security and Copilot Productivity Boost](https://www.g2.com/survey_responses/microsoft-365-review-13084482)" | | 8 | [QuestionPro](https://www.g2.com/products/questionpro/reviews) | 4.5/5.0 (1,136 reviews) | Advanced research surveys with branching | "[User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics](https://www.g2.com/survey_responses/questionpro-review-12925750)" | | 9 | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5.0 (2,913 reviews) | Research-grade experience feedback analysis | "[Structured Feedback Insights with an Intuitive Survey Builder](https://www.g2.com/survey_responses/qualtrics-market-research-review-12999170)" | | 10 | [Constant Contact](https://www.g2.com/products/constant-contact/reviews) | 4.1/5.0 (7,227 reviews) | Email campaigns with embedded feedback collection | "[Flexible Email Templates and Insightful Reporting in Constant Contact](https://www.g2.com/survey_responses/constant-contact-review-12837182)" | ## G2 Grid® for Survey Software ![G2 Grid® for Survey Software plotting products by satisfaction and market presence](https://www.g2.com/categories/survey/grids.png?focus%5B%5D=1434&focus%5B%5D=541&focus%5B%5D=23672&focus%5B%5D=8809&focus%5B%5D=89299&focus%5B%5D=13751&focus%5B%5D=663&focus%5B%5D=15217) Highlighted products: Google Workspace, SurveyMonkey, Jotform, Zoho Survey, Microsoft Forms, Typeform, Microsoft 365, and QuestionPro. Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=microsoft-forms&focus%5B%5D=typeform&focus%5B%5D=microsoft365&focus%5B%5D=questionpro) ## How Many Survey Software Products Does G2 Track? **Total Products under this Category:** 555 ### Category Stats (Jul 2026) - **Average Rating**: 4.42/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: onlinesurvey.ai (+5.56%) - Among all products in this category, onlinesurvey.ai recorded the largest rating increase compared to last month *Last updated: July 19, 2026* ## How Does G2 Rank Survey Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 153,600+ Authentic Reviews - 555+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Survey Software Is Best for Your Use Case? - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Leapsome](https://www.g2.com/products/leapsome/reviews) - **Easiest to Use:** [Matter](https://www.g2.com/products/matter-app/reviews) - **Top Trending:** [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) --- **Sponsored** ### Alchemer Survey Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for? Alchemer Survey is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, market research studies, employee engagement surveys, product feedback loops, and academic or organizational research. It supports both one-off surveys and ongoing, multi-wave feedback programs across industries including technology, healthcare, education, financial services, and retail. Who is Alchemer Survey for? Alchemer Survey is built for researchers, CX professionals, HR teams, marketers, and product managers who need advanced survey logic and reporting without requiring dedicated IT or data science support. It serves organizations of all sizes — from small teams running targeted studies to enterprises managing global, multi-language feedback programs. Key capabilities: - Advanced survey building with branching logic, piping, randomization, and skip patterns — enabling highly tailored respondent experiences - Pre-built templates for common use cases alongside full custom-build options, so teams can launch fast or go deep - Omnichannel distribution via email, web, SMS, embedded links, QR codes, and social media — maximizing reach and response rates - Real-time reporting and analytics with live dashboards, response filtering, cross-tabulation, and exportable reports for easy stakeholder sharing - Multi-language support for global research programs, with role-based permissions to manage access and data governance at scale - Scalable architecture that grows with organizational needs — from a single survey to enterprise-wide feedback operations How does Alchemer Survey compare to other survey platforms? Alchemer Survey sits between simple tools like SurveyMonkey and Google Forms and enterprise platforms like Qualtrics. It offers research-grade features — advanced logic, robust reporting, and flexible distribution — at a price point and implementation complexity accessible to mid-market teams. Organizations that have outgrown basic tools but don't need (or want to pay for) a full enterprise suite consistently cite Alchemer Survey as a preferred alternative. Bottom line: Alchemer Survey gives organizations the tools to ask smarter questions, reach the right audiences, and act on what they learn — whether running a quick pulse survey or a comprehensive global research program. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=28&secure%5Bchosen_at%5D=2026-07-20T10%3A40%3A07Z&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1627&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%3Fbfb_medium%3Dreferral%26bfb_source%3DFSB%26page%3D13&secure%5Btoken%5D=5737e31b2a9528cb3fa60f6b1a10aa3fa3d536cf766d1b54b72251b8cbbec7d2&secure%5Burl%5D=https%3A%2F%2Fwww.alchemer.com%2Fl%2Falchemer-survey-g2-ppc%2F&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Survey Software Products in 2026? ### 1. [Refiner](https://www.g2.com/products/refiner/reviews) In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention. **Average Rating:** 4.6/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Refiner?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 6.7/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 7.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Refiner?** - **Seller:** [Refiner SASU](https://www.g2.com/sellers/refiner-sasu) - **Year Founded:** 2019 - **HQ Location:** Paris, IdF - **LinkedIn® Page:** https://www.linkedin.com/company/refiner-io/ (8 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services, Computer Software - **Company Size:** 52% Small-Business, 32% Mid-Market #### What Are Refiner's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Easy Integrations (6 reviews) - Easy Setup (6 reviews) - Setup Ease (5 reviews) - Customization (3 reviews) **Cons:** - Limitations (2 reviews) - Limited Customization (2 reviews) - Survey Limitations (2 reviews) - Complexity (1 reviews) - Dashboard Issues (1 reviews) ### What Do G2 Reviewers Say About Refiner? *AI-generated summary from verified user reviews* **Pros:** - Users find Refiner's **ease of use** exceptional, allowing for quick setup and straightforward feedback collection. - Users value the **easy integrations** of Refiner, which streamline setup and enhance feedback management effectively. - Users find the **easy setup** of Refiner incredibly quick and straightforward, enhancing their feedback collection experience. - Users find the **setup process effortless** , enabling quick integration and immediate use of Refiner’s features. - Users appreciate the **customization options** of Refiner, allowing surveys to match their brand and style effortlessly. **Cons:** - Users find **limitations in content customization and live survey capacity** , requiring additional purchases for comprehensive usage. - Users find the **limited customization** of Refiner restricting, impacting the overall user experience and functionality. - Users find the **survey limitations** inconvenient, as setting up multiple surveys separately is time-consuming and inefficient. - Users find the **complexity of advanced options** challenging, especially for those lacking tech knowledge. - Users find the **dashboard UX lacking** and express a desire for more customization options. #### What Are Recent G2 Reviews of Refiner? **"[Intuitive and quick to start with](https://www.g2.com/survey_responses/refiner-review-11752269)"** **Rating:** 4.5/5.0 stars *— Dianne d.* [Read full review](https://www.g2.com/survey_responses/refiner-review-11752269) --- **"[Effortless Feedback Collection Boosted App Ratings](https://www.g2.com/survey_responses/refiner-review-11951674)"** **Rating:** 4.5/5.0 stars *— Yusuf .* [Read full review](https://www.g2.com/survey_responses/refiner-review-11951674) --- #### What Are G2 Users Discussing About Refiner? - [What is Refiner used for?](https://www.g2.com/discussions/what-is-refiner-used-for) ### 2. [Survey System](https://www.g2.com/products/survey-system/reviews) The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop. **Average Rating:** 4.5/5.0 **Total Reviews:** 34 **How Do G2 Users Rate Survey System?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Survey System?** - **Seller:** [Creative Research Systems](https://www.g2.com/sellers/creative-research-systems) - **Year Founded:** 1982 - **HQ Location:** Sebastopol, CA - **LinkedIn® Page:** https://www.linkedin.com/company/creative-research-systems-inc-/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 38% Mid-Market, 38% Small-Business #### What Are Survey System's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Helpful (3 reviews) - Intuitive (3 reviews) - Quick Setup (3 reviews) - Setup Ease (3 reviews) **Cons:** - Learning Curve (4 reviews) - Survey Issues (3 reviews) - Limited Customization (2 reviews) - Formatting Issues (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Survey System? *AI-generated summary from verified user reviews* **Pros:** - Users find Survey System's **ease of use** exceptional, facilitating quick setup and integration for enhanced survey efficiency. - Users value the **HR-focused design** of Survey System, boosting response rates and ensuring actionable data collection. - Users appreciate the **intuitive design** of Survey System, enhancing user experience and streamlining survey creation effortlessly. - Users highlight the **intuitive and fast setup** of Survey System, making global HR operations seamless and efficient. - Users appreciate the **easy setup** of Survey System, facilitating a smooth start for various research activities. **Cons:** - Users struggle with the **steep learning curve** of the Survey System, making it difficult for non-technical users to adapt. - Users face numerous **survey issues** , including screening errors and notifications that fail to trigger upon completion. - Users experience **limited customization** in Survey System, hindering their ability to tailor questions for diverse cultural contexts. - Users note the **limited customization** options in the survey builder, wishing for more themes and formatting choices. - Users find the **limited features** manageable but recognize that more options would enhance the experience. #### What Are Recent G2 Reviews of Survey System? **"[Straightforward Survey Creation and Reporting That Makes Feedback Easy](https://www.g2.com/survey_responses/survey-system-review-12657177)"** **Rating:** 4.0/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/survey-system-review-12657177) --- **"[Easy, Efficient Survey Creation with Helpful Reporting](https://www.g2.com/survey_responses/survey-system-review-12779879)"** **Rating:** 4.5/5.0 stars *— Rehan A.* [Read full review](https://www.g2.com/survey_responses/survey-system-review-12779879) --- #### What Are G2 Users Discussing About Survey System? - [What software do surveys use?](https://www.g2.com/discussions/what-software-do-surveys-use) - [What is a survey software?](https://www.g2.com/discussions/what-is-a-survey-software) - [What is the purpose of survey software?](https://www.g2.com/discussions/what-is-the-purpose-of-survey-software) - 1 comment - [What are the features of a survey?](https://www.g2.com/discussions/what-are-the-features-of-a-survey) ### 3. [NGSurvey](https://www.g2.com/products/ngsurvey/reviews) ngSurvey is a comprehensive on-premise survey software designed to facilitate enterprise-level data collection and analysis. It offers a secure platform that ensures complete data sovereignty and compliance, making it ideal for organizations seeking to manage their survey processes internally. With an intuitive interface, ngSurvey enables users to design, deploy, and analyze surveys efficiently, catering to a wide range of business needs. Key Features and Functionality: - AI-Assisted Survey Creation: Leverage artificial intelligence to automatically generate and optimize survey questions, streamlining the survey design process. - Diverse Question Types: Access over 30 question types, including single and multiple-choice, matrix questions, rating scales, and specialized formats like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES). - Multi-Channel Distribution: Distribute surveys through various channels such as email, web links, SMS, and WhatsApp, enhancing reach and respondent engagement. - Multi-Language Support: Create surveys in multiple languages, including right-to-left scripts like Arabic, to cater to a global audience. - Advanced Reporting and Analytics: Utilize AI-powered data analysis tools to gain actionable insights, with integration capabilities for platforms like Power BI and Tableau. - Customization and Branding: Customize surveys with your organization's branding, including logos, colors, and themes, to maintain a consistent brand identity. - Security and Compliance: Ensure data security with features like data encryption, Active Directory integration, and compliance with various data protection regulations. Primary Value and Solutions Provided: ngSurvey addresses the critical need for secure, flexible, and efficient survey solutions within enterprises. By offering an on-premise platform, it ensures that sensitive data remains within the organization's infrastructure, enhancing security and compliance. The AI-assisted features reduce the time and effort required to create and analyze surveys, allowing businesses to focus on deriving meaningful insights. Its multi-channel and multi-language capabilities enable organizations to reach a diverse audience effectively, while advanced analytics provide the tools necessary for informed decision-making. Overall, ngSurvey empowers businesses to collect, manage, and analyze data seamlessly, leading to improved strategies and outcomes. **Average Rating:** 4.2/5.0 **Total Reviews:** 27 **How Do G2 Users Rate NGSurvey?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind NGSurvey?** - **Seller:** [Data Illusion](https://www.g2.com/sellers/data-illusion) - **Year Founded:** 2006 - **HQ Location:** Chêne-Bourg, CH - **LinkedIn® Page:** https://www.linkedin.com/company/data-illusion **Who Uses This Product?** - **Company Size:** 34% Enterprise, 34% Mid-Market #### What Are NGSurvey's Pros and Cons? **Pros:** - Flexibility (3 reviews) - Quick Setup (3 reviews) - Setup Ease (3 reviews) - Automation (2 reviews) - Customizability (2 reviews) **Cons:** - Survey Issues (3 reviews) - Learning Curve (2 reviews) - Limited Customization (2 reviews) - Not User-Friendly (2 reviews) - Complexity (1 reviews) ### What Do G2 Reviewers Say About NGSurvey? *AI-generated summary from verified user reviews* **Pros:** - Users value the **flexibility** of NGSurvey, enjoying deep customization and seamless integration for tailored survey experiences. - Users find the **initial setup surprisingly intuitive** , allowing for a quick and easy start with NGSurvey. - Users find the **initial setup remarkably easy** , allowing for quick onboarding and immediate use of NGSurvey's features. - Users value the **automation capabilities** of NGSurvey, greatly enhancing efficiency and simplifying survey processes for teams. - Users value the **unmatched customization** of NGSurvey, allowing tailored surveys that fit specific brand and tool requirements. **Cons:** - Users are frustrated by **misclassification of text** and issues with survey accuracy, impacting the quality of insights. - Users note a significant **learning curve** with NGSurvey, requiring extensive time and technical resources for effective use. - Users are frustrated by the **limited customization** of NGSurvey, affecting nuanced feedback and creating misclassifications in analytics. - Users face a **significant implementation and learning curve** with NGSurvey, making it challenging for non-technical users. - Users find NGSurvey has a **significant implementation and learning curve** , requiring extensive resources and time for effective use. #### What Are Recent G2 Reviews of NGSurvey? **"[Powerful Analysis with AI, Simple Setup](https://www.g2.com/survey_responses/ngsurvey-review-12634370)"** **Rating:** 5.0/5.0 stars *— Arturo .* [Read full review](https://www.g2.com/survey_responses/ngsurvey-review-12634370) --- **"[GDPR-Compliant Surveys with Comprehensive Logic Features](https://www.g2.com/survey_responses/ngsurvey-review-12681539)"** **Rating:** 4.0/5.0 stars *— Havasi S.* [Read full review](https://www.g2.com/survey_responses/ngsurvey-review-12681539) --- #### What Are G2 Users Discussing About NGSurvey? - [What is NGSurvey used for?](https://www.g2.com/discussions/what-is-ngsurvey-used-for) ### 4. [SurveyGold](https://www.g2.com/products/surveygold/reviews) SurveyGold gives a survey author the ability to conduct surveys with ease and confidence. Designed with the occasional surveyor in mind, SurveyGold is a universal survey solution which means that a survey can be created once and deployed in a variety of ways making it possible to conduct the same survey everywhere: Online, offline, paper, table, iPad, PC, kiosk. The centerpiece of the solution is the SurveyGold application which provides the ability to create surveys, collect responses and product reports and analysis. In addition, SurveyGold online services provide additional capabilities including the ability to distribute and process web surveys, conduct email surveys, share survey responses with colleagues in real-time and manage a network of field surveyors who conduct surveys using the free SurveyGold Field Surveyor Edition application available for a tablet PC and iPad. The web survey form can be distributed via a web link (URL), scannable QR code, email invitation, text message or social network such as Facebook, LinkedIn or Twitter. SurveyGold is available in four subscription levels, all of which provide the ability to conduct unlimited surveys: - Free: Basic (for an individual user who needs essential survey and reporting capabilities) - Paid: Standard (for an individual user who needs more than Basic offers), Premium (for an individual who needs unlimited features and field survey features) , Ultimate (for teams) Paid subscriptions are available for purchase via a monthly or annual subscription. When a paid subscription expires, the subscription returns to the Basic level. SurveyGold guides the survey author through the process of creating and deploying a survey as well as collecting and analyzing the responses through step-by-step guidance and mercifully brief video tutorials. The ability to view results total or via a filtered subset of responses is fully supported. A complete range of reporting options is provided including: cross-tabs, banner tabulations, tabular and graphic charts. In addition the ability to publish results via Microsoft Word or convert responses to other data formats (e.g., Excel, SPSS) is fully supported. SurveyGold is free to try and is available with no risk or obligation from the SurveyGold Solutions website. **Average Rating:** 4.3/5.0 **Total Reviews:** 29 **How Do G2 Users Rate SurveyGold?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 9.4/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyGold?** - **Seller:** [Golden Hills Software](https://www.g2.com/sellers/golden-hills-software) - **Year Founded:** 2000 - **HQ Location:** Haverhill, MA - **Twitter:** @SurveyGold (154 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/golden-hills-software-inc./ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 52% Small-Business, 38% Mid-Market #### What Are SurveyGold's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Ease of Creation (3 reviews) - Helpful (3 reviews) - Quick Setup (3 reviews) - Setup Ease (3 reviews) **Cons:** - Survey Issues (3 reviews) - Outdated Design (2 reviews) - Difficult Setup (1 reviews) - Expensive (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About SurveyGold? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of SurveyGold, enjoying its simple interface and straightforward setup process. - Users love the **ease of creation** with SurveyGold, allowing for straightforward survey development and management. - Users find SurveyGold's **easy survey creation** highly beneficial for efficient data collection and professional reporting. - Users commend the **quick setup** of SurveyGold, appreciating the straightforward interface and easy initial configuration. - Users find the **setup ease** of SurveyGold impressive, appreciating its straightforward interface and quick onboarding process. **Cons:** - Users face **survey distribution and design issues** , making the completion process cumbersome and less user-friendly. - Users find the **outdated design** of SurveyGold to hinder usability, seeking a more modern, intuitive interface. - Users find the **difficult setup** of SurveyGold challenging, particularly with pricing plans and limited features on the free version. - Users find SurveyGold **expensive** , especially with limited features in the free plan and high initial costs for upgrades. - Users find the **limited customization** options for mobile surveys hinder their ability to create appealing designs. #### What Are Recent G2 Reviews of SurveyGold? **"[Easy setup and high participation in surveys](https://www.g2.com/survey_responses/surveygold-review-12741035)"** **Rating:** 5.0/5.0 stars *— Adela L.* [Read full review](https://www.g2.com/survey_responses/surveygold-review-12741035) --- **"[Accessible Desktop App with Simple Onboarding and Fast Templates](https://www.g2.com/survey_responses/surveygold-review-12895707)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/surveygold-review-12895707) --- #### What Are G2 Users Discussing About SurveyGold? - [What is SurveyGold used for?](https://www.g2.com/discussions/what-is-surveygold-used-for) ### 5. [Zonka Feedback](https://www.g2.com/products/zonka-feedback/reviews) Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform for businesses to collect feedback across channels, unify scattered sources in one place, analyze it with AI, and act in real time. Whether it’s digital journeys and product feedback or frontline and support experiences across locations, Zonka Feedback empowers teams to understand customer experience, reduce churn, improve satisfaction, and drive growth. With easy-to-use yet powerful surveys for NPS, CSAT, CES, and more, businesses can run transactional and relationship programs and capture feedback across email, SMS, WhatsApp, web, in-app, in-product, kiosks, and offline touchpoints. Zonka Feedback seamlessly integrates with leading CRM, Helpdesk, and Marketing platforms, including Salesforce, HubSpot, Intercom, and Zendesk, to trigger surveys and sync scores, creating a holistic 360° view of the customer journey. With out-of-the-box reports, trends, and insights, teams can easily analyze data to drive informed CX improvements. Zonka’s AI Feedback Intelligence unifies feedback analytics and experience signals from tickets, chats, reviews, calls, social, and surveys—sources that often live in silos—into a single platform to deliver actionable insights. Powered by Thematic Analysis, Impact & Sentiment Scoring, Entity Recognition, and Agentic AI, it gives teams instant clarity on what’s working, what’s broken, and where to focus across themes, functions, and locations. Insights Assistant enables teams to instantly query their feedback data and get clear, AI-driven answers to critical questions, such as what’s driving churn, what’s frustrating users, which product enhancements matter most, and more. Zonka Feedback simplifies & speeds up closing the feedback loop with a centralized inbox, case management, reputation management, and intelligent automation. Feedback is routed to the right teams, follow-ups are triggered instantly, and businesses can respond directly to customer feedback and online reviews, proactively engaging detractors and turning negative experiences into loyalty-building moments. \*\*Key Capabilities\*\* - Effortless NPS, CSAT, CES survey & VoC program - Collect responses via Email, SMS, WhatsApp, Web, In-App, Kiosks & more - AI Feedback Intelligence with thematic, sentiment, impact analysis & entity recognition - Reputation Management to unify, monitor, and respond to online reviews - Centralized Inbox with collaborative view, tagging, and tasks - Case Management with tickets, assignments, and direct customer communication - Real-time Alerts via Email, SMS, WhatsApp, Slack, and Microsoft Teams - Workflow Automation to trigger actions and close the loop faster - Reporting & Analytics with out-of-the-box dashboards and trends - Integrations with 50+ platforms, including Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Microsoft Dynamics, Zapier and more. **Average Rating:** 4.7/5.0 **Total Reviews:** 79 **How Do G2 Users Rate Zonka Feedback?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Zonka Feedback?** - **Seller:** [Zonka Feedback](https://www.g2.com/sellers/zonka-feedback) - **Company Website:** https://www.zonkafeedback.com - **Year Founded:** 2014 - **HQ Location:** Gurugram, Haryana - **Twitter:** @zonkafeedback (1,270 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3881439/ (34 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Education Management - **Company Size:** 63% Small-Business, 30% Mid-Market #### What Are Zonka Feedback's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Helpful (4 reviews) - Improvement (4 reviews) - Data Management (3 reviews) - Ease of Use (3 reviews) **Cons:** - Software Instability (2 reviews) - Call Issues (1 reviews) - Improvement Needed (1 reviews) - Layout Issues (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Zonka Feedback? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **responsive and exceptional support** offered by Zonka Feedback, enhancing their overall experience significantly. - Users find Zonka Feedback's **ease of use and setup** exceptional, enhancing customer experience and engagement efficiently. - Users commend Zonka Feedback for its **massive improvements and feature updates** enhancing customer experience and feedback collection. - Users commend Zonka Feedback for its **excellent data management** , praising its customization options and supportive integration. - Users praise the **ease of use** of Zonka Feedback, appreciating its straightforward setup and seamless integration. **Cons:** - Users face **software instability** within Zonka Feedback, experiencing bugs and confusing navigation that impede usability. - Users experience **call issues** with Zonka Feedback, limiting in-house reviews and affecting the survey process. - Users note a **slight learning curve** with advanced features, though excellent support helps ease the transition. - Users find the **layout issues** of Zonka Feedback frustrating, with confusing navigation and unexpected functionality locations. - Users report a **slight learning curve** with advanced features, but commend the excellent support for assistance. #### What Are Recent G2 Reviews of Zonka Feedback? **"[A Strategic Asset for Client Success and Brand Growth](https://www.g2.com/survey_responses/zonka-feedback-review-12252252)"** **Rating:** 5.0/5.0 stars *— Khurram K.* [Read full review](https://www.g2.com/survey_responses/zonka-feedback-review-12252252) --- **"[Zonka Feedback - Intuitive, Customizable, and Seamlessly Integrative](https://www.g2.com/survey_responses/zonka-feedback-review-12565883)"** **Rating:** 5.0/5.0 stars *— Colin C.* [Read full review](https://www.g2.com/survey_responses/zonka-feedback-review-12565883) --- #### What Are G2 Users Discussing About Zonka Feedback? - [What are feedback programs?](https://www.g2.com/discussions/what-are-feedback-programs) - [Which are the tools used for feedback?](https://www.g2.com/discussions/which-are-the-tools-used-for-feedback) - [What is zonka?](https://www.g2.com/discussions/what-is-zonka) - [What are the features of a good customer feedback system?](https://www.g2.com/discussions/what-are-the-features-of-a-good-customer-feedback-system) ### 6. [SurveyHero](https://www.g2.com/products/surveyhero/reviews) SurveyHero is a comprehensive online survey platform designed to help users create, distribute, and analyze surveys with ease. Since its inception in 2007, it has been trusted by over 3 million users worldwide. The platform offers a user-friendly interface that requires no coding knowledge, enabling individuals and organizations to gather valuable feedback efficiently. Key Features and Functionality: - Unlimited Surveys and Responses: Users can create an unlimited number of surveys and collect unlimited responses, ensuring flexibility for various data collection needs. - Diverse Question Types: The platform provides a wide range of question types, allowing for tailored surveys that meet specific requirements. - Drag-and-Drop Builder: An intuitive drag-and-drop interface simplifies the survey creation process, making it accessible to users without technical expertise. - Multilingual Support: Surveys can be translated into multiple languages, catering to a global audience and enhancing inclusivity. - Anonymous Surveys: The option to create anonymous surveys ensures participant confidentiality, encouraging honest and candid responses. - Custom Branding: Users can add their own logos and colors, providing a professional appearance that aligns with their brand identity. - Advanced Logic Features: Skip and display logic (branching) capabilities allow for dynamic surveys that adapt based on participant responses. - Real-Time Analysis: Responses are updated in real-time, enabling users to monitor trends and make informed decisions promptly. - Data Export Options: Collected data can be exported in various formats, facilitating further analysis and reporting. - Mobile Optimization: Surveys are automatically optimized for mobile devices, ensuring a seamless experience for participants on any device. Primary Value and User Solutions: SurveyHero addresses the need for an efficient, user-friendly survey creation tool that accommodates both simple and complex survey requirements. By offering unlimited surveys and responses, diverse question types, and advanced features like multilingual support and custom branding, it empowers users to gather meaningful insights from their target audience. The platform's real-time analysis and data export options streamline the decision-making process, making it an invaluable resource for businesses, educators, researchers, and organizations seeking to understand and engage their stakeholders effectively. **Average Rating:** 4.5/5.0 **Total Reviews:** 49 **How Do G2 Users Rate SurveyHero?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Permissions:** 8.4/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.1/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyHero?** - **Seller:** [SurveyHero](https://www.g2.com/sellers/surveyhero) - **Year Founded:** 2015 - **HQ Location:** Zurich - **Twitter:** @SurveyHero (537 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/surveyhero/about **Who Uses This Product?** - **Who Uses This:** Student - **Top Industries:** Higher Education, Research - **Company Size:** 71% Small-Business, 18% Mid-Market #### What Are SurveyHero's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Intuitive (7 reviews) - Ease of Creation (6 reviews) - Sharing (3 reviews) - Simple (3 reviews) **Cons:** - Expensive (4 reviews) - Survey Issues (3 reviews) - Restrictions (2 reviews) - Subscription Cost (2 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About SurveyHero? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SurveyHero, enjoying its intuitive interface for effortless survey creation. - Users appreciate the **intuitive interface** of SurveyHero, enabling quick and easy survey creation without a steep learning curve. - Users appreciate the **ease of creation** with SurveyHero, enabling quick and intuitive survey design without difficulty. - Users value the **easy sharing options** of SurveyHero, making survey distribution quick and efficient. - Users find SurveyHero **simple and user-friendly** , enabling quick creation of professional-looking surveys with ease. **Cons:** - Users feel the pricing is **expensive** , especially for those on tight budgets needing advanced features. - Users express frustration with limited **survey piping options and data export capabilities** , hindering targeted responses and analysis. - Users find the **advanced features restricted** behind paywalls, limiting functionality for casual users without a subscription. - Users find the **subscription cost high** for necessary features, limiting access for casual users who need flexibility. - Users find the **limited features** of SurveyHero restrictive, especially when advanced tools are only available in paid plans. #### What Are Recent G2 Reviews of SurveyHero? **"[Collaborative, Secure Survey Platform with Easy Onboarding and Powerful Logic](https://www.g2.com/survey_responses/surveyhero-review-13050811)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/surveyhero-review-13050811) --- **"[Efficient, clean, multilingual and student-friendly](https://www.g2.com/survey_responses/surveyhero-review-12728654)"** **Rating:** 4.5/5.0 stars *— Martín M.* [Read full review](https://www.g2.com/survey_responses/surveyhero-review-12728654) --- #### What Are G2 Users Discussing About SurveyHero? - [What is SurveyHero used for?](https://www.g2.com/discussions/what-is-surveyhero-used-for) ### 7. [VWO Insights - Web](https://www.g2.com/products/vwo-insights-web/reviews) Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in your website visitors' purchase journeys. VWO Insights - Web stands apart as the only visitor behavior analytics solution in the market that offers a connected view of visitor behavior analytics, capturing the complete journey of website users. This unique capability allows businesses to access session recordings of every user visit, providing unprecedented insight into visitor interactions. Additionally, VWO Web Insights encompasses of four powerful tools – heatmaps, session recordings, surveys, and form field analytics – into a single, cohesive product. Our advanced segmentation filters let you hone in on specific user groups by device type, operating system, geography, user status (new or returning), language, and more. Custom event filters give you the power to track and analyze visitor actions during key moments in your website, providing the context you need to optimize the visitor experience. These insights drive informed decision-making, ultimately reducing churn and lifting conversion rates. Privacy is paramount; we ensure your data collection complies with GDPR, SOC2, and other privacy standards. Learn about our privacy practices at VWO Privacy Principles - https://vwo.com/compliance/privacy-principles/ **Average Rating:** 4.2/5.0 **Total Reviews:** 61 **How Do G2 Users Rate VWO Insights - Web?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 7.9/10 (Category avg: 8.6/10) - **Question Types:** 6.7/10 (Category avg: 8.9/10) - **Data Exporting:** 7.1/10 (Category avg: 8.7/10) **Who Is the Company Behind VWO Insights - Web?** - **Seller:** [VWO AB Tasty](https://www.g2.com/sellers/vwo-ab-tasty) - **Year Founded:** 2009 - **HQ Location:** PARIS, France - **Twitter:** @ABTasty (11,859 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1885711/ (343 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Internet - **Company Size:** 53% Mid-Market, 32% Small-Business #### What Are VWO Insights - Web's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Features (2 reviews) - AI Integration (1 reviews) - Analytics (1 reviews) - Automation (1 reviews) **Cons:** - Limited Features (2 reviews) - Complexity Issues (1 reviews) - Customization Difficulty (1 reviews) - Expensive (1 reviews) - Filtering Issues (1 reviews) ### What Do G2 Reviewers Say About VWO Insights - Web? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of VWO Insights, enjoying quick installation and intuitive navigation. - Users appreciate the **AI-driven summaries** and **advanced features** , enhancing usability and integration with GA4. - Users value the **AI summarization** feature of VWO Insights for efficiently analyzing recordings and utilizing funnels and heatmaps. - Users value the **AI summary of recordings** in VWO Insights, appreciating its convenience alongside funnels and heatmaps. - Users value the **automation features** of VWO Insights, especially AI-driven recordings and convenient funnels and heatmaps. **Cons:** - Users find the **limited features** of VWO Insights frustrating, particularly regarding survey responses and template options. - Users find the **complexity issues** of VWO Insights frustrating, especially when making multiple customizations in the editor tool. - Users find **customization difficult** , especially when using the core editor for multiple adjustments or complex needs. - Users find the pricing of VWO Insights to be **expensive** , desiring more flexibility and customizable options. - Users are frustrated by the **limited filtering options** for surveys and inability to view response recordings. #### What Are Recent G2 Reviews of VWO Insights - Web? **"[Easy to Use, Simple to Integrate, and Packed with Relevant Insights](https://www.g2.com/survey_responses/vwo-insights-web-review-12463452)"** **Rating:** 4.0/5.0 stars *— aman g.* [Read full review](https://www.g2.com/survey_responses/vwo-insights-web-review-12463452) --- **"[Easy to use](https://www.g2.com/survey_responses/vwo-insights-web-review-11166047)"** **Rating:** 4.5/5.0 stars *— Marcella v.* [Read full review](https://www.g2.com/survey_responses/vwo-insights-web-review-11166047) --- #### What Are G2 Users Discussing About VWO Insights - Web? - [What is VWO Insights used for?](https://www.g2.com/discussions/what-is-vwo-insights-used-for) ### 8. [Woorise](https://www.g2.com/products/woorise/reviews) Woorise is a powerful lead generation and marketing platform that helps you capture leads and engage your audience with beautiful forms, landing pages, surveys, quizzes, giveaways, and popups. Build and publish campaigns quickly with an intuitive drag-and-drop builder and professional templates. Whether you’re collecting feedback, growing an email list or running a giveaway, Woorise makes it easy to create high-converting experiences that look great on any device. **Average Rating:** 4.6/5.0 **Total Reviews:** 120 **How Do G2 Users Rate Woorise?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Woorise?** - **Seller:** [Woorise](https://www.g2.com/sellers/woorise) - **Year Founded:** 2016 - **HQ Location:** Athens, Attiki - **Twitter:** @woorise (24,020 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/woorise/about (3 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Retail - **Company Size:** 86% Small-Business, 12% Mid-Market #### What Are Woorise's Pros and Cons? **Pros:** - Ease of Use (36 reviews) - Easy Setup (15 reviews) - Ease of Creation (14 reviews) - Intuitive (14 reviews) - Features (13 reviews) **Cons:** - Learning Curve (14 reviews) - Limited Features (11 reviews) - Limited Customization (10 reviews) - Expensive (9 reviews) - Restrictions (6 reviews) ### What Do G2 Reviewers Say About Woorise? *AI-generated summary from verified user reviews* **Pros:** - Users find Woorise's **ease of use** impressive, thanks to its intuitive design and helpful support for quick campaign launches. - Users appreciate the **easy setup** of Woorise, allowing quick creation of various campaigns without hassle. - Users love Woorise for its **ease of creation** , allowing quick campaign launches with user-friendly tools and templates. - Users love the **intuitive design** of Woorise, making form setup and campaign management effortless and efficient. - Users appreciate the **all-in-one capabilities** of Woorise, enabling seamless campaign management and effective lead generation. **Cons:** - Users find the **steep learning curve** challenging, particularly when building complex campaigns or navigating the interface. - Users express frustration over **limited features** in Woorise, especially regarding advanced customization and essential tools behind paywalls. - Users find the **limited customization options** frustrating, lacking flexibility for advanced design needs on landing pages. - Users find Woorise to be **expensive** , especially for essential features, limiting accessibility for those on a budget. - Users note the **restrictions in features** and limited integrations can hinder experience, especially for smaller businesses. #### What Are Recent G2 Reviews of Woorise? **"[Woorise Made Lead Generation Feel Human Again](https://www.g2.com/survey_responses/woorise-review-10595822)"** **Rating:** 5.0/5.0 stars *— Mohd J.* [Read full review](https://www.g2.com/survey_responses/woorise-review-10595822) --- **"[Easy-to-Use Woorise for Professional Giveaways, Forms, and Landing Pages](https://www.g2.com/survey_responses/woorise-review-13123259)"** **Rating:** 5.0/5.0 stars *— Adenipekun I.* [Read full review](https://www.g2.com/survey_responses/woorise-review-13123259) --- #### What Are G2 Users Discussing About Woorise? - [What does Woorise do?](https://www.g2.com/discussions/what-does-woorise-do) - [Is woorise good?](https://www.g2.com/discussions/is-woorise-good) - [What is sweep widget?](https://www.g2.com/discussions/what-is-sweep-widget) - [Is Woorise com legit?](https://www.g2.com/discussions/is-woorise-com-legit) ### 9. [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) 123FormBuilder is a versatile and innovative form builder used by over 2 million individuals and businesses around the world to automate data collection processes and workflows. The forms are easy to build and even simpler to maintain, so you never have to worry about how to stay on top of things again. Here’s how it works: the drag & drop interface allows you to easily create forms, surveys, polls, and quizzes, all without ever having to write a single line of code. (Phew, right?) Just add the fields, set up the custom email notifications, and distribute the form... That’s it! Data and payment collection and management have never been easier. And, know what else? 123FormBuilder integrates with more tools than any other online form builder, too. That means no more time spent exporting, importing, and manually entering data! Simply select the app or payment gateway you want, and integrate instantly. No need to worry about privacy, either. 123FormBuilder takes data protection and security seriously and is fully GDPR and HIPAA compliant, so you get both peace of mind and complete control over your data storage. Search through the 1,900+ templates and take what you need. It’s probably in there. If you still have tools all over the screen, this is your sign to put them all aside. 123FormBuilder has rolled it all into one and made it as easy as 1-2-3 to use. Whether you’re part of a small business looking to simplify your internal processes or a large company aiming for a customized Enterprise package, you’re covered now. **Average Rating:** 4.5/5.0 **Total Reviews:** 175 **How Do G2 Users Rate 123FormBuilder?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 8.1/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.2/10 (Category avg: 8.7/10) **Who Is the Company Behind 123FormBuilder?** - **Seller:** [123FormBuilder](https://www.g2.com/sellers/123formbuilder) - **Year Founded:** 2008 - **HQ Location:** Timisoara, Romania - **Twitter:** @123formbuilder (3,297 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1897044 (32 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 61% Small-Business, 21% Mid-Market #### What Are 123FormBuilder's Pros and Cons? **Pros:** - Ease of Creation (5 reviews) - Ease of Use (5 reviews) - Customizability (3 reviews) - Easy Integrations (3 reviews) - Features (3 reviews) **Cons:** - Delays (2 reviews) - Form Design (2 reviews) - Learning Curve (2 reviews) - Difficult Customization (1 reviews) - Form Complexity (1 reviews) ### What Do G2 Reviewers Say About 123FormBuilder? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of creation** with 123FormBuilder, making form design quick and simple without technical challenges. - Users appreciate the **ease of use** of 123FormBuilder, allowing quick and straightforward form creation without technical hassles. - Users value the **customizability** of 123FormBuilder, allowing tailored solutions and seamless integrations with existing tools. - Users commend the **easy integrations** of 123FormBuilder, simplifying lead and data collection effortlessly. - Users value the **user-friendly form creation** capabilities of 123FormBuilder, enhancing efficiency in data collection and management. **Cons:** - Users face **delays** in integration and support, complicating form setup and impacting overall user experience. - Users find the **limited flexibility in form design** can restrict custom layouts and lead to occasional bugs. - Users find the **learning curve steep** , especially for integrating APIs and managing user setups efficiently. - Users find the **difficult customization** options of 123FormBuilder limit their ability to create unique layouts. - Users experience **form complexity** with bugs and challenges in URL redirects during updates, affecting development efficiency. #### What Are Recent G2 Reviews of 123FormBuilder? **"[Effortless Form Creation Without Coding](https://www.g2.com/survey_responses/123formbuilder-review-12053576)"** **Rating:** 4.0/5.0 stars *— Naafay M.* [Read full review](https://www.g2.com/survey_responses/123formbuilder-review-12053576) --- **"[Intuitive form creation, varied templates, and very practical integrations](https://www.g2.com/survey_responses/123formbuilder-review-12495067)"** **Rating:** 4.5/5.0 stars *— Evan d.* [Read full review](https://www.g2.com/survey_responses/123formbuilder-review-12495067) --- #### What Are G2 Users Discussing About 123FormBuilder? - [What is 123FormBuilder used for?](https://www.g2.com/discussions/what-is-123formbuilder-used-for) - 1 comment ### 10. [Phonic](https://www.g2.com/products/phonic/reviews) Phonic takes surveys to the next level with beautiful, intelligent questionnaires answered with voice and video. Get better answers, faster. Respondents give 3x longer and 2x more descriptive feedback when answering with voice instead of text. Watch and listen to users as they interact with products. Save time and scale your research by taking the interviewer out of structured interviews. Supercharge your feedback. Start listening to tone and understand how users really feel. Voice makes it easy to distinguish between authentic and disingenuous responses. Unlock voice insights through: Transcription - Dozens of supported languages, transcribed in minutes. Sentiment Analysis - Sort by emotion to find positive and negative responses. Emotional Classification - Classification into distinct emotions. Cadence and Energy - Record speaking energy and word rates in every response. **Average Rating:** 4.5/5.0 **Total Reviews:** 53 **How Do G2 Users Rate Phonic?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind Phonic?** - **Seller:** [Phonic.ai](https://www.g2.com/sellers/phonic-ai) - **Year Founded:** 2019 - **HQ Location:** Foster City, US - **Twitter:** @phonicAI (76 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/phonic-research/ (33 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Higher Education, Research - **Company Size:** 72% Small-Business, 15% Mid-Market #### What Are Recent G2 Reviews of Phonic? **"[Innovative Survey Platform](https://www.g2.com/survey_responses/phonic-review-8263393)"** **Rating:** 5.0/5.0 stars *— Verified User in Business Supplies and Equipment* [Read full review](https://www.g2.com/survey_responses/phonic-review-8263393) --- **"["Phonic -Most Recommended "](https://www.g2.com/survey_responses/phonic-review-8136228)"** **Rating:** 4.5/5.0 stars *— Sandhya R.* [Read full review](https://www.g2.com/survey_responses/phonic-review-8136228) --- #### What Are G2 Users Discussing About Phonic? - [What is Phonic used for?](https://www.g2.com/discussions/what-is-phonic-used-for) ### 11. [Visme](https://www.g2.com/products/visme/reviews) Visme is the operating system for business content, the platform teams use to create, manage, and scale everything their business communicates with, from presentations and reports to infographics, documents, and social graphics. Where most AI creates from a blank prompt, Visme works from what your business already knows. Connect your Drive, OneDrive, SharePoint, and existing decks, and Visme reads them, structures them, and learns your brand, voice, and key facts. Every new piece is held to that brand standard automatically, with the right fonts, colors, logos, and tone applied without anyone enforcing them manually. Visme's AI is grounded in your brand, your content, and your data rather than a generic prompt, so what it produces reads like your company instead of off-the-shelf output. From that foundation, Visme can build on-brand Sales Decks, QBRs, and Proposals from your own content, pull live data from Salesforce, Google Sheets, and Excel, and update a fact once so it carries across every piece built from it. Visme is built for the teams that produce recurring customer-facing content: sales, customer success, marketing, and revenue operations. Real-time collaboration keeps distributed teams working in one place, and Smart Link sharing shows how content performs after it is sent. The outcome is one system the whole company creates from, consistent, current, and built on what your team already has, so the people accountable for the brand can hold the standard without reviewing every piece. **Average Rating:** 4.5/5.0 **Total Reviews:** 496 **How Do G2 Users Rate Visme?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 7.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Visme?** - **Seller:** [Visme](https://www.g2.com/sellers/visme) - **Company Website:** https://www.visme.co - **Year Founded:** 2014 - **HQ Location:** Rockville, Maryland - **Twitter:** @VismeApp (63,790 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9176693/ (86 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Education Management - **Company Size:** 69% Small-Business, 24% Mid-Market #### What Are Visme's Pros and Cons? **Pros:** - Ease of Use (47 reviews) - Features (33 reviews) - Templates (31 reviews) - Intuitive (29 reviews) - Simple (29 reviews) **Cons:** - Limited Features (13 reviews) - Missing Features (12 reviews) - Limited Editing (9 reviews) - Limited Options (9 reviews) - Expensive (8 reviews) ### What Do G2 Reviewers Say About Visme? *AI-generated summary from verified user reviews* **Pros:** - Users find Visme to be **intuitive and easy to use** , enabling effortless creation of professional visual content. - Users love the **intuitive design and robust features** of Visme, making professional content creation effortless and effective. - Users love the **beautiful and user-friendly templates** in Visme, enhancing the polish and interactivity of their work. - Users praise the **intuitive design** of Visme, making it easy for anyone to create professional-quality visual content. - Users appreciate the **intuitive and easy-to-use interface** of Visme, enhancing their creative workflow effectively. **Cons:** - Users note **limited features** in Visme, such as insufficient graph options and formatting capabilities for data entry. - Users note several **missing features** , including limited PowerPoint uploads and animation controls, impacting usability. - Users face **limited editing capabilities** , making it challenging to manipulate text and utilize large PowerPoint presentations. - Users find the **limited options** in Visme restrict their ability to fully utilize the tool's potential. - Users find Visme **too expensive** compared to alternatives like Canva, leading to dissatisfaction over value for money. #### What Are Recent G2 Reviews of Visme? **"[My Go-To Platform for Professional Marketing Materials](https://www.g2.com/survey_responses/visme-review-13117378)"** **Rating:** 4.0/5.0 stars *— Kathryn S.* [Read full review](https://www.g2.com/survey_responses/visme-review-13117378) --- **"[Powerful Templates and AI Tools That Make Creating and Collaborating Easy](https://www.g2.com/survey_responses/visme-review-13119085)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/visme-review-13119085) --- #### What Are G2 Users Discussing About Visme? - [What is Visme used for?](https://www.g2.com/discussions/visme-what-is-visme-used-for) - 2 comments - [How much does Visme cost?](https://www.g2.com/discussions/how-much-does-visme-cost) - [What are the main features of presentation software?](https://www.g2.com/discussions/what-are-the-main-features-of-presentation-software) - [Is Visme really free?](https://www.g2.com/discussions/is-visme-really-free) - 2 comments - [What is Visme used for?](https://www.g2.com/discussions/what-is-visme-used-for) - 1 comment ### 12. [evasys](https://www.g2.com/products/evasys/reviews) evasys is a web-based survey software that enables surveys and data collection to be carried out efficiently, flexibly, and largely in an automated way. The software supports the entire survey process—from initial concept and questionnaire creation through to analysis. evasys helps streamline recurring steps and makes results available quickly in a usable format. For running surveys, evasys supports both online and paper-based questionnaires and offers drag-and-drop questionnaire creation. Automated result reports are also available to structure the analysis and make it easier to share findings. In addition, evasys can be integrated into existing IT systems, allowing survey processes to be embedded in established system landscapes. Its built-in AI, insights, also provides an intelligent solution for analyzing and visualizing survey responses, including sentiment analysis and categorization of open-text responses. The flexible pricing model adapts to the specific needs of users. **Average Rating:** 4.1/5.0 **Total Reviews:** 26 **How Do G2 Users Rate evasys?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 9.3/10 (Category avg: 8.6/10) - **Question Types:** 8.5/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind evasys?** - **Seller:** [evasys](https://www.g2.com/sellers/evasys) - **Year Founded:** 1996 - **HQ Location:** Lüneburg, Niedersachsen - **LinkedIn® Page:** https://www.linkedin.com/company/5852285/ (46 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 46% Small-Business, 38% Mid-Market #### What Are evasys's Pros and Cons? **Pros:** - Automation (1 reviews) - Customization (1 reviews) - Ease of Creation (1 reviews) - Ease of Use (1 reviews) - Feedback Management (1 reviews) **Cons:** - Complexity (1 reviews) - Dependency Issues (1 reviews) - Expensive (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About evasys? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of EvaSys, ensuring efficient management of feedback and seamless data handling. - Users appreciate the **excellent customization options** for surveys in EvaSys, enhancing their feedback management experience. - Users find that EvaSys offers **ease of creation** , making it suitable for a variety of survey types effortlessly. - Users appreciate the **ease of use** of EvaSys, enjoying intuitive customization options for efficient feedback management. - Users value the **intuitive design and excellent customization** of EvaSys for efficient feedback management. **Cons:** - Users find the **complexity** of evasys challenging for newcomers, impacting usability and overall satisfaction. - Users face **dependency issues** with Evasys+, as it cannot operate independently from the evasys survey software. - Users find EvaSys to be **expensive** , which may be a barrier for smaller organizations seeking survey management solutions. - Users face **integration issues** that complicate the experience and hinder seamless functionality with evasys. - Users find the **learning curve steep** for EvaSys, which complicates initial setup and usability for newcomers. #### What Are Recent G2 Reviews of evasys? **"[Streamlined Surveys, Needs Better Integrations](https://www.g2.com/survey_responses/evasys-review-12877103)"** **Rating:** 4.0/5.0 stars *— Dulko M.* [Read full review](https://www.g2.com/survey_responses/evasys-review-12877103) --- **"[Effortlessly Streamlined Surveys, Needs UI Update](https://www.g2.com/survey_responses/evasys-review-12951835)"** **Rating:** 4.0/5.0 stars *— Hollner R.* [Read full review](https://www.g2.com/survey_responses/evasys-review-12951835) --- #### What Are G2 Users Discussing About evasys? - [What is EvaSys used for?](https://www.g2.com/discussions/what-is-evasys-used-for) - 1 comment ### 13. [Pointerpro](https://www.g2.com/products/pointerpro/reviews) Pointerpro is a software platform that empowers consultants, HR professionals, coaches, and marketers to digitize their expertise and deliver personalized advice at scale. Instead of creating reports manually for each client, Pointerpro enables you to build an assessment once, embed intelligent logic and scoring, and automatically generate branded PDF or PPT reports with tailored recommendations for every respondent. Trusted by leading organizations like Capgemini, EDF, and Bare International, Pointerpro transforms how professionals deliver value to their clients. Whether you're conducting maturity assessments, security and compliance evaluations, 360-degree reviews, training-needs diagnostics, or lead-generation campaigns, Pointerpro adapts to your unique workflow and business goals. How it works Our flexible questionnaire builder offers 20+ question types, conditional logic, and multi-language support to create engaging assessments. Once responses are collected, our drag-and-drop Report Builder automatically generates personalized, professional reports that reflect your brand and deliver actionable insights. The result is less manual effort, more meaningful analysis, and a digital asset that continues working for you long after launch. Seamless integration & enterprise security Pointerpro integrates effortlessly with your existing tools through Zapier, Make (formerly Integromat), API endpoints, and webhooks—sending collected data wherever you need it. We're ISO 27001:2022 certified, demonstrating our commitment to maintaining the highest standards of information security and data protection. Our servers are hosted on Amazon Web Services (AWS) in Ireland, ensuring compliance with EU data protection regulations. Global reach, local support Headquartered in Antwerp, Belgium, with a globally-distributed team, Pointerpro serves 1,500+ users across 65+ countries. We support projects in 50+ languages and provide responsive customer support across multiple time zones, ensuring you receive timely assistance no matter where you're located. Whether your goal is to scale your consulting practice, generate qualified leads, or save time through automation, Pointerpro makes it easier to deliver high-impact advice that drives real results. Ready to transform how you deliver expertise? Book your demo today and discover why thousands of professionals trust Pointerpro to power their assessment strategy. **Average Rating:** 4.5/5.0 **Total Reviews:** 174 **How Do G2 Users Rate Pointerpro?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 8.5/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Pointerpro?** - **Seller:** [Pointerpro](https://www.g2.com/sellers/pointerpro) - **Year Founded:** 2012 - **HQ Location:** Antwerp, Belgium - **Twitter:** @Pointerproapp (1,297 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2613357/ (26 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Consulting, Professional Training & Coaching - **Company Size:** 68% Small-Business, 19% Mid-Market #### What Are Pointerpro's Pros and Cons? **Pros:** - Ease of Use (12 reviews) - Customer Support (8 reviews) - Customizability (7 reviews) - Customization (7 reviews) - Ease of Creation (7 reviews) **Cons:** - Learning Curve (4 reviews) - Limited Customization (4 reviews) - Limited Options (4 reviews) - Not Intuitive (4 reviews) - Difficult Usability (3 reviews) ### What Do G2 Reviewers Say About Pointerpro? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive interface** of Pointerpro, making it a breeze to create customized surveys and reports. - Users praise the **exceptional customer support** from Pointerpro, highlighting its responsiveness and helpful onboarding sessions. - Users value the **customizability** of Pointerpro, enabling tailored solutions for specific needs in event management. - Users value the **high customization** of Pointerpro, enabling tailored surveys and dashboards to fit diverse needs. - Users appreciate the **ease of creation** with Pointerpro, enjoying intuitive design and fast questionnaire setup. **Cons:** - Users find the **learning curve steep** initially, but appreciate the helpful support during the process. - Users find the **limited design flexibility** for assessments and reports restricts their customization options and efficiency. - Users feel the **options are limited** , wishing for more design flexibility and features without requiring an upgrade. - Users find the **interface not intuitive** , especially when frequently re-using contest templates and designing reports. - Users find the **difficult usability** of Pointerpro challenging, particularly during the initial learning phase despite helpful support. #### What Are Recent G2 Reviews of Pointerpro? **"[Powerful Yet Easy to Use, Backed by Responsive Support](https://www.g2.com/survey_responses/pointerpro-review-13063888)"** **Rating:** 5.0/5.0 stars *— Tina C.* [Read full review](https://www.g2.com/survey_responses/pointerpro-review-13063888) --- **"[A Powerful Platform for Building Smart, Custom Assessments](https://www.g2.com/survey_responses/pointerpro-review-11458998)"** **Rating:** 5.0/5.0 stars *— Evan L.* [Read full review](https://www.g2.com/survey_responses/pointerpro-review-11458998) --- #### What Are G2 Users Discussing About Pointerpro? - [What are the benefits and challenges of using Pointerpro for creating assessments and quizzes?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-pointerpro-for-creating-assessments-and-quizzes) - [What is Pointerpro used for?](https://www.g2.com/discussions/what-is-pointerpro-used-for) - [What is an interactive survey?](https://www.g2.com/discussions/what-is-an-interactive-survey) - [How do you make a survey useful?](https://www.g2.com/discussions/how-do-you-make-a-survey-useful) - [What is the best survey platform?](https://www.g2.com/discussions/what-is-the-best-survey-platform) ### 14. [Formbricks](https://www.g2.com/products/formbricks/reviews) Formbricks is a modern, privacy-first Experience Management Suite. Gather data on customer experiences with versatile surveying in-apps, on websites, emails and more. Analyze data with dashboards and reports, powered by AI. Formbricks is working with customers in government, fin tech, health care and other regulated industries due to our high standards of data privacy and security. Our open source approach lends us credibility and shows our determination towards transparency. **Average Rating:** 4.8/5.0 **Total Reviews:** 15 **How Do G2 Users Rate Formbricks?** - **Permissions:** 9.0/10 (Category avg: 8.6/10) - **Question Types:** 9.5/10 (Category avg: 8.9/10) - **Data Exporting:** 9.5/10 (Category avg: 8.7/10) **Who Is the Company Behind Formbricks?** - **Seller:** [Form Bricks Inc.](https://www.g2.com/sellers/form-bricks-inc) - **HQ Location:** Kiel, DE - **LinkedIn® Page:** https://www.linkedin.com/company/formbricks/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 73% Small-Business, 27% Mid-Market #### What Are Formbricks's Pros and Cons? **Pros:** - Customizability (4 reviews) - Customization (3 reviews) - Easy Integrations (3 reviews) - Ease of Creation (2 reviews) - Ease of Use (2 reviews) **Cons:** - Difficult Setup (1 reviews) - Expensive (1 reviews) - Integration Difficulty (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About Formbricks? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **full customizability** of Formbricks, enabling seamless branding and design adjustments for surveys. - Users love the **full customization** options in Formbricks, enabling brand alignment and seamless integration with existing tools. - Users highlight the **easy integrations** of Formbricks, appreciating the quick setup and compatibility with existing tools. - Users value the **ease of creation** with Formbricks, appreciating its intuitive interface and no coding requirement. - Users appreciate the **ease of use** of Formbricks, finding it simple to set up and customize without coding. **Cons:** - Users find the **difficult setup** challenging when attempting to host Formbricks on their own. - Users find Formbricks **expensive** for higher-tier plans and lacking in advanced customization options without coding. - Users find that **integration difficulty** necessitates technical skills, making custom integrations a challenge. - Users find the **learning curve steep** for advanced features, which may require additional technical skills. - Users find the **limited advanced customization options** frustrating, especially when seeking tailored solutions without coding skills. #### What Are Recent G2 Reviews of Formbricks? **"[Comprehensive survey and feedback platform that gets improved every week](https://www.g2.com/survey_responses/formbricks-review-12659455)"** **Rating:** 5.0/5.0 stars *— Joshua N.* [Read full review](https://www.g2.com/survey_responses/formbricks-review-12659455) --- **"[Reliable Formbricks Product Backed by an Incredibly Responsive Team](https://www.g2.com/survey_responses/formbricks-review-12557685)"** **Rating:** 5.0/5.0 stars *— Marius C.* [Read full review](https://www.g2.com/survey_responses/formbricks-review-12557685) --- ### 15. [2ask](https://www.g2.com/products/2ask/reviews) 2ask is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys for various purposes, including market research, customer feedback, and academic studies. Its user-friendly interface allows users to design customized questionnaires without any programming knowledge, supporting a wide range of question types such as multiple-choice, open-ended, and rating scales. The platform ensures flexibility in data collection and is optimized for mobile devices, enabling participants to respond seamlessly across desktops, tablets, and smartphones. Key Features and Functionality: - Intuitive Survey Creation: Offers an easy-to-use survey creation tool with numerous question types, including multiple-choice, open-ended, and rating scales. - Advanced Logic and Personalization: Incorporates display logic, skip logic, randomization, loops, and personalization features to tailor the survey experience for respondents. - Flexible Design Customization: Allows customization of survey layouts to align with corporate branding, including the use of images, videos, and other media. - Multilingual Support: Enables the creation of surveys in multiple languages, catering to diverse respondent groups. - Mobile Optimization: Ensures surveys are fully responsive and accessible on various devices, including smartphones and tablets. - Secure Distribution: Provides options for hosting surveys on high-performance servers with SSL encryption, ensuring data security and compliance with privacy standards. - Comprehensive Analysis Tools: Offers real-time analysis with a variety of chart types, result filters, statistical analyses, and export options to formats like Excel, PowerPoint, Word, and PDF. Primary Value and User Solutions: 2ask streamlines the entire survey process, from creation to analysis, enabling organizations to efficiently gather and interpret valuable feedback. By offering a versatile and secure platform, it addresses the need for reliable data collection and analysis, supporting informed decision-making and enhancing engagement with customers, employees, and other stakeholders. Its emphasis on data security and compliance ensures that users can trust the platform with sensitive information, making it a crucial resource for businesses, researchers, and educators seeking to conduct professional online surveys. **Average Rating:** 4.1/5.0 **Total Reviews:** 30 **How Do G2 Users Rate 2ask?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind 2ask?** - **Seller:** [orbiz](https://www.g2.com/sellers/orbiz) - **Year Founded:** 1999 - **HQ Location:** Chicago, Illinois - **LinkedIn® Page:** https://www.linkedin.com/company/81496318 (318 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 48% Small-Business, 32% Mid-Market #### What Are 2ask's Pros and Cons? **Pros:** - Helpful (2 reviews) - Ease of Creation (1 reviews) - Ease of Use (1 reviews) - Feedback Management (1 reviews) - Intuitive (1 reviews) **Cons:** - Restrictions (1 reviews) - Survey Issues (1 reviews) ### What Do G2 Reviewers Say About 2ask? *AI-generated summary from verified user reviews* **Pros:** - Users value the **helpful feedback gathering** capabilities of 2ask, enhancing product development and customer insights. - Users love the **ease of creation** with 2ask, enabling quick and professional survey development without coding skills. - Users find the **easy-to-use and intuitive interface** of 2ask perfect for creating professional surveys effortlessly. - Users value the **feedback management** capabilities of 2ask, enhancing product improvement and feature development efficiently. - Users love the **intuitive interface** of 2ask, appreciating how easily they can create surveys without technical skills. **Cons:** - Users express concerns over **potential abuse and lack of identity verification** , which may limit community participation and trust. - Users are concerned about the potential for **abuse and trolling** in 2ask due to its anonymity feature. #### What Are Recent G2 Reviews of 2ask? **"[Simple survey setup with Early features](https://www.g2.com/survey_responses/2ask-review-13063972)"** **Rating:** 5.0/5.0 stars *— Mohd k.* [Read full review](https://www.g2.com/survey_responses/2ask-review-13063972) --- **"[Bringing More Structure to Feedback and Assessment Activities](https://www.g2.com/survey_responses/2ask-review-12896710)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/2ask-review-12896710) --- #### What Are G2 Users Discussing About 2ask? - [What is 2ask used for?](https://www.g2.com/discussions/what-is-2ask-used-for) ### 16. [aytm](https://www.g2.com/products/aytm/reviews) aytm is a consumer insights and market research platform that combines survey design, a proprietary respondent panel, AI-powered analysis, and real-time reporting in a single system. Researchers, brand leaders, product managers, and brand strategists use aytm to design studies, collect consumer data, and deliver actionable findings without coordinating across multiple vendors or tools. The platform supports the full research lifecycle: from survey authoring with built-in methodology (including MaxDiff, conjoint analysis, discrete choice, Van Westendorp, and concept testing frameworks) to fielding through PaidViewpoint, aytm's proprietary panel of 100M+ respondents across 50+ countries. A trust-score system verifies respondent quality at the panel level, reducing fraud and improving the reliability of longitudinal data. Skipper, aytm's AI research suite, assists at every stage of the research process. Skipper Draft generates methodology-guided survey drafts from a research brief. Skipper Explore surfaces key findings, significance, and trends from completed studies. Skipper Autocode transforms open-ended responses into coded themes. Skipper Translate supports survey translation across 40+ languages for global research. Conversation AI conducts AI-moderated qualitative interviews at quantitative scale, combining the depth of qualitative exploration with the structure of coded, analyzable data. aytm offers flexible engagement models tailored to how teams work. Self-serve users get full platform access with AI assistance at every step. Assisted engagements pair the user's research strategy with aytm's team for execution, programming, and analysis. Full-service engagements handle everything from study design to final deliverable. Xpert solutions provide custom research programs designed by PhD-level research scientists for high-stakes challenges. Teams can blend models and transition between them as their research needs evolve. The platform is SOC 2 Type II certified, GDPR and CCPA compliant, and supports SAML 2.0 SSO, role-based access controls, and API access. Research data is never used to train public AI models. Lighthouse Academy, aytm's training and certification program, supports onboarding and ongoing skill development for customer teams. Organizations across consumer goods, retail, financial services, and other sectors use aytm for concept tests, brand trackers, pricing studies, customer segmentation, ad effectiveness research, and path-to-purchase analysis within a single, secure infrastructure. **Average Rating:** 4.7/5.0 **Total Reviews:** 22 **How Do G2 Users Rate aytm?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Permissions:** 9.6/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.6/10 (Category avg: 8.7/10) **Who Is the Company Behind aytm?** - **Seller:** [aytm](https://www.g2.com/sellers/aytm) - **Company Website:** https://aytm.com/ - **Year Founded:** 2009 - **HQ Location:** Mt. Laurel, US - **Twitter:** @AskYTM (2,397 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/aytm/ (194 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 44% Mid-Market, 32% Small-Business #### What Are aytm's Pros and Cons? **Pros:** - Decision Making (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) - Engagement (1 reviews) - Flexibility (1 reviews) **Cons:** - Complexity (1 reviews) - Difficult Learning (1 reviews) - Expensive (1 reviews) - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About aytm? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **precise targeting and analytics** of AYTM, enabling the creation of tailored audience segments effectively. - Users love the **ease of use** of AYTM's survey builder and reporting interface for efficient analytics and targeting. - Users value the **efficiency** of AYTM, benefiting from precise audience targeting and a robust survey building process. - Users value the **targeting and analytics** capabilities of AYTM, enabling precise audience segmentation and robust reporting. - Users appreciate the **flexibility** of AYTM's survey builder, enabling detailed customization for audience targeting and analytics. **Cons:** - Users find the platform's **complexity** challenging, particularly for those unfamiliar with research methodologies. - Users find the platform **difficult to learn** , especially for those lacking technical skills in research methodologies. - Users find the pricing of AYTM to be **expensive** , particularly for those on a budget or new to research. - Users find the platform **not user-friendly** , especially for those unfamiliar with research methodologies. #### What Are Recent G2 Reviews of aytm? **"[Highly Customizable, Fast Surveys with Effortless AI-Powered Form Creation](https://www.g2.com/survey_responses/aytm-review-12850326)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/aytm-review-12850326) --- **"[Turning Survey Responses Into Meaningful Insights](https://www.g2.com/survey_responses/aytm-review-12894361)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/aytm-review-12894361) --- #### What Are G2 Users Discussing About aytm? - [What is AYTM used for?](https://www.g2.com/discussions/what-is-aytm-used-for) ### 17. [YoHe](https://www.g2.com/products/yohe/reviews) YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who can highlight the most critical issues, prioritize them and come up with solutions. Collect feedback and merge it with client data to quickly analyze your digital experience and improve your communication with customers. **Average Rating:** 4.9/5.0 **Total Reviews:** 27 **How Do G2 Users Rate YoHe?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.9/10) - **Data Exporting:** 9.2/10 (Category avg: 8.7/10) **Who Is the Company Behind YoHe?** - **Seller:** [YoHe](https://www.g2.com/sellers/yohe) - **HQ Location:** Yerevan, Armenia - **LinkedIn® Page:** https://www.linkedin.com/company/yoheplatform/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 52% Enterprise, 19% Mid-Market #### What Are YoHe's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Simple (3 reviews) - Survey Management (3 reviews) - Helpful (2 reviews) - Tracking (2 reviews) **Cons:** - Survey Issues (2 reviews) - Difficult Setup (1 reviews) - Integration Difficulty (1 reviews) - Integration Issues (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About YoHe? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive interface** of YoHe, making survey design and management effortlessly easy. - Users value the **intuitive review management system** of YoHe, enhancing their daily operations effortlessly. - Users appreciate the **intuitive survey management** of YoHe, enabling easy feedback collection and quick sample acquisition. - Users find YoHe to be **very helpful** with its intuitive interface and ease of launching surveys. - Users appreciate the **instant tracking capabilities** of YoHe, enabling efficient data collection and analysis for projects. **Cons:** - Users face **difficulties with survey setup** , although support from the customer success manager helps mitigate these challenges. - Users face **difficult setup** challenges with surveys, yet assistance from customer support helps mitigate the issues. - Users find **integration difficulty** with YoHe, requiring more effort than anticipated to incorporate it into their products. - Users find **integration issues** with YoHe challenging, requiring more effort than initially anticipated for seamless connectivity. - Users desire more **customization options** for questionnaires and access settings in YoHe to enhance usability. #### What Are Recent G2 Reviews of YoHe? **"[Seamless survey implementation and exceptional support](https://www.g2.com/survey_responses/yohe-review-10607899)"** **Rating:** 5.0/5.0 stars *— Anatoly C.* [Read full review](https://www.g2.com/survey_responses/yohe-review-10607899) --- **"[The best service for quick serveys](https://www.g2.com/survey_responses/yohe-review-10436866)"** **Rating:** 5.0/5.0 stars *— Elizaveta S.* [Read full review](https://www.g2.com/survey_responses/yohe-review-10436866) --- ### 18. [SurveyPro](https://www.g2.com/products/surveypro/reviews) SurveyPro is a comprehensive survey design and management software developed by Apian Software. It offers a robust platform for creating, distributing, and analyzing surveys, catering to a wide range of research needs. The current version, SurveyPro 5, provides users with an intuitive interface and a suite of tools to streamline the survey process. Key Features and Functionality: - Survey Design: Offers a variety of question types and customizable templates to create tailored surveys. - Data Collection: Supports multiple distribution methods, including online, email, and paper-based surveys. - Analysis Tools: Provides comprehensive reporting and analysis features to interpret survey results effectively. - User-Friendly Interface: Designed for ease of use, allowing users to navigate and utilize features without extensive training. Primary Value and User Solutions: SurveyPro addresses the need for efficient and reliable survey management by offering an all-in-one solution that simplifies the creation, distribution, and analysis of surveys. It enables organizations to gather valuable insights, make data-driven decisions, and enhance their research capabilities without the need for multiple tools or complex processes. **Average Rating:** 4.2/5.0 **Total Reviews:** 239 **How Do G2 Users Rate SurveyPro?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyPro?** - **Seller:** [Apian Software](https://www.g2.com/sellers/apian-software) - **Year Founded:** 1986 - **HQ Location:** Seattle, WA - **Twitter:** @apiansoftware (5 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/227062/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Education Management, Financial Services - **Company Size:** 44% Small-Business, 35% Mid-Market #### What Are SurveyPro's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Simple (6 reviews) - Ease of Creation (5 reviews) - Quick Setup (4 reviews) - Helpful (3 reviews) **Cons:** - Outdated Design (5 reviews) - Learning Curve (3 reviews) - Survey Issues (3 reviews) - Limited Features (2 reviews) - Expensive (1 reviews) ### What Do G2 Reviewers Say About SurveyPro? *AI-generated summary from verified user reviews* **Pros:** - Users praise SurveyPro for its **ease of use** , allowing quick and efficient survey creation and distribution. - Users appreciate the **simplicity and speed** of SurveyPro for creating surveys and analyzing data effortlessly. - Users love the **simplicity and speed** of creating surveys with SurveyPro, making data collection effortless and efficient. - Users value the **quick setup** of SurveyPro, enabling rapid survey creation and efficient data collection. - Users find SurveyPro **incredibly helpful** for effortless survey creation and insightful data analysis with its intuitive design. **Cons:** - Users describe SurveyPro's **outdated design** as confusing, suggesting a need for modernization to enhance usability. - Users often struggle with the **steep learning curve** of SurveyPro, finding it challenging to navigate effectively. - Users report **survey issues** including an outdated interface, slow loading times, and inadequate compensation for their efforts. - Users notice the **limited features** of SurveyPro, which lacks the advanced functionality found in modern alternatives. - Users find the pricing of SurveyPro **expensive** , making it less accessible for small businesses seeking affordable solutions. #### What Are Recent G2 Reviews of SurveyPro? **"[Easy to Use and Reliable Survey Tool](https://www.g2.com/survey_responses/surveypro-review-12984089)"** **Rating:** 4.0/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/surveypro-review-12984089) --- **"[SurveyPro: Streamlining Surveys, Reporting, and Insights](https://www.g2.com/survey_responses/surveypro-review-12939694)"** **Rating:** 4.0/5.0 stars *— Sarah S.* [Read full review](https://www.g2.com/survey_responses/surveypro-review-12939694) --- #### What Are G2 Users Discussing About SurveyPro? - [What is SurveyPro used for?](https://www.g2.com/discussions/what-is-surveypro-used-for) - 1 comment ### 19. [Decode](https://www.g2.com/products/entropik-decode/reviews) Decode is an integrated Human Insights AI Platform that replaces fragmented research stacks with a single, comprehensive solution. By unifying consumer research, user experience testing, predictive creative analytics, and insights management with Emotion AI, Behavior AI and Generative AI, Decode delivers faster, more actionable insights across the entire customer journey. Complete Research Suite: - Consumer Insights: AI-powered surveys, qualitative research, diary studies, shopper behavior analysis, and social media research that decode emotions and predict behaviors. - User Experience Research: Remote user testing, journey mapping, wireframe validation, prototype testing, and live website optimization. - Predictive Creative Analytics: Real-time eye-gaze tracking, attention measurement, and creative optimization powered by advanced Neuro AI. - Insights Intelligence Hub: Centralized AI Copilot that automatically analyzes calls, meetings, documents, and research data to surface connected insights across all touchpoints. **Average Rating:** 4.5/5.0 **Total Reviews:** 46 **How Do G2 Users Rate Decode?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 8.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Decode?** - **Seller:** [Entropik Technologies](https://www.g2.com/sellers/entropik-technologies) - **Year Founded:** 2016 - **HQ Location:** Bengaluru, IN - **Twitter:** @entropik_io (583 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/entropiktech/about/ (94 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 45% Enterprise, 41% Mid-Market #### What Are Decode's Pros and Cons? **Pros:** - Ease of Use (12 reviews) - Integrations (6 reviews) - Features (5 reviews) - Insights (5 reviews) - Analytics (4 reviews) **Cons:** - Complexity (4 reviews) - Dashboard Issues (3 reviews) - Learning Curve (3 reviews) - Not User-Friendly (3 reviews) - Steep Learning Curve (3 reviews) ### What Do G2 Reviewers Say About Decode? *AI-generated summary from verified user reviews* **Pros:** - Users praise Decode for its **intuitive interface** , making navigation and task performance effortless and efficient. - Users highlight Decode's **seamless integration capabilities** , enabling effortless navigation and enhanced productivity in consumer insights research. - Users appreciate the **intuitive interface and useful features** of Decode, significantly enhancing their productivity and workflow. - Users value the **AI-powered assistant** of Decode for its ability to streamline data analysis and insights extraction. - Users praise the **analytics capabilities** of Decode for transforming strategic planning and enhancing customer experience insights. **Cons:** - Users note the **complexity of features** , making initial setup and mastering the platform challenging but eventually rewarding. - Users find the **dashboard issues** frustrating, calling for simplification and improved data accuracy for better analysis. - Users find the **learning curve steep** initially, noting a need for better tutorials to master Decode’s advanced features. - Users find the **user interface not user-friendly** , often struggling to locate specific tools and reports efficiently. - Users note a **steep learning curve** initially, making it challenging for new users to adapt effectively. #### What Are Recent G2 Reviews of Decode? **"[User-friendly and Reliable](https://www.g2.com/survey_responses/decode-review-10045909)"** **Rating:** 4.5/5.0 stars *— Verified User in Writing and Editing* [Read full review](https://www.g2.com/survey_responses/decode-review-10045909) --- **"[Exceptional Tool for User Research](https://www.g2.com/survey_responses/decode-review-10038249)"** **Rating:** 5.0/5.0 stars *— Pavan K.* [Read full review](https://www.g2.com/survey_responses/decode-review-10038249) --- ### 20. [Touchpoint MX](https://www.g2.com/products/touchpoint-mx/reviews) Touchpoint MX is a marketing automation platform built in New Zealand that helps businesses deliver personalised, data-driven customer journeys across email, SMS, surveys, and loyalty programs. Designed for marketing and CX teams, it connects communication, engagement, and retention into one secure, easy-to-manage platform. MX enables teams to segment customers, trigger real-time campaigns, and track results without complex integrations. From onboarding workflows to loyalty rewards and survey follow-ups, MX helps brands automate at scale while maintaining a personal touch. Trusted by enterprise organisations and ISO 27001-certified, Touchpoint MX combines enterprise-grade security with local support and customisable automation so you can reduce churn, grow lifetime value, and build long-term customer relationships — all within a single platform. **Average Rating:** 4.1/5.0 **Total Reviews:** 16 **How Do G2 Users Rate Touchpoint MX?** - **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.9/10) - **Permissions:** 6.1/10 (Category avg: 8.6/10) - **Question Types:** 7.2/10 (Category avg: 8.9/10) - **Data Exporting:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Touchpoint MX?** - **Seller:** [The Touchpoint Group](https://www.g2.com/sellers/the-touchpoint-group) - **Year Founded:** 2000 - **HQ Location:** Parnell, Auckland - **Twitter:** @Touchpointgroup (154 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/touchpointgroup/ (29 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business, 38% Mid-Market #### What Are Touchpoint MX's Pros and Cons? **Pros:** - Engagement (2 reviews) - Analytics (1 reviews) - Automation (1 reviews) - Automation Efficiency (1 reviews) - Automation Features (1 reviews) **Cons:** - API Issues (1 reviews) - Difficult Setup (1 reviews) - High Complexity (1 reviews) - Integration Issues (1 reviews) - Lack of Customization (1 reviews) ### What Do G2 Reviewers Say About Touchpoint MX? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive interface and multichannel capabilities** of Touchpoint MX for efficient campaign management. - Users appreciate the **robust analytics** of Touchpoint MX, benefiting from real-time reporting and campaign optimization. - Users value the **advanced automation features** of Touchpoint MX, enhancing their multi-channel marketing efforts efficiently. - Users appreciate the **advanced automation efficiency** of Touchpoint MX, enhancing their multi-channel marketing strategies effectively. - Users appreciate the **advanced automation features** of Touchpoint MX, enhancing their marketing efficiency and effectiveness. **Cons:** - Users face **API issues** with Touchpoint MX, including integration challenges and concerns over security risks. - Users find the **difficult setup** of Touchpoint MX challenging, facing multiple issues during the initial implementation. - Users find the **high complexity** of Touchpoint MX's setup process challenging and not straightforward during implementation. - Users face **integration challenges** with Touchpoint MX, which complicates workflow customization and raises API security concerns. - Users express concerns about the **lack of customization** in Touchpoint MX, limiting their ability to tailor workflows effectively. #### What Are Recent G2 Reviews of Touchpoint MX? **"[Streamlined Research with GDPR-Ready Solutions](https://www.g2.com/survey_responses/touchpoint-mx-review-13067162)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Services* [Read full review](https://www.g2.com/survey_responses/touchpoint-mx-review-13067162) --- **"[All-in-One Automation for Email, SMS, Surveys, and Personalized Customer Journeys](https://www.g2.com/survey_responses/touchpoint-mx-review-13042787)"** **Rating:** 4.0/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/touchpoint-mx-review-13042787) --- #### What Are G2 Users Discussing About Touchpoint MX? - [What is Touchpoint MX used for?](https://www.g2.com/discussions/what-is-touchpoint-mx-used-for) ### 21. [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically. Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures. **Average Rating:** 4.3/5.0 **Total Reviews:** 462 **How Do G2 Users Rate Formstack Forms?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Formstack Forms?** - **Seller:** [Formstack, LLC](https://www.g2.com/sellers/formstack-llc) - **Company Website:** https://www.Formstack.com - **Year Founded:** 2006 - **HQ Location:** Fishers, IN - **Twitter:** @Formstack (6,392 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/294140/ (223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Administrative Assistant, Owner - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 46% Mid-Market, 41% Small-Business #### What Are Formstack Forms's Pros and Cons? **Pros:** - Ease of Use (44 reviews) - Integrations (29 reviews) - Easy Integrations (25 reviews) - Ease of Creation (19 reviews) - Efficiency (16 reviews) **Cons:** - Limited Customization (14 reviews) - Form Design (11 reviews) - Not Intuitive (11 reviews) - Learning Curve (10 reviews) - Poor Customer Support (10 reviews) ### What Do G2 Reviewers Say About Formstack Forms? *AI-generated summary from verified user reviews* **Pros:** - Users find Formstack Forms to be **easy to understand and use** , enhancing their form creation experience significantly. - Users appreciate the **seamless integrations** of Formstack Forms, enhancing workflow efficiency and centralizing data effortlessly. - Users appreciate the **easy integrations** of Formstack Forms, simplifying the setup and enhancing functionality across various applications. - Users value the **ease of creation** in Formstack Forms, appreciating its simplicity and customization options for surveys and reviews. - Users appreciate the **efficiency** of Formstack Forms, allowing quick form creation and seamless integration for streamlined workflows. **Cons:** - Users find **limited customization options** in Formstack Forms, making branding and adjustments to workflows challenging. - Users find the **form design tricky** and the navigation somewhat challenging, hindering a smoother experience. - Users find **Formstack Forms not intuitive** , especially with complex logic and menu navigation, hindering their overall experience. - Users find the **learning curve confusing** , especially with layered logic and locating advanced features in Formstack Forms. - Users experience **poor customer support** , with slow response times and unhelpful assistance impacting their overall satisfaction. #### What Are Recent G2 Reviews of Formstack Forms? **"[Fast, No-Code Form Building with Powerful Logic, Integrations, and Branding](https://www.g2.com/survey_responses/formstack-forms-review-12239937)"** **Rating:** 5.0/5.0 stars *— Sanket P.* [Read full review](https://www.g2.com/survey_responses/formstack-forms-review-12239937) --- **"[Flexible, Reliable Forms with Seamless CMS Integration](https://www.g2.com/survey_responses/formstack-forms-review-10760618)"** **Rating:** 5.0/5.0 stars *— Thomas L.* [Read full review](https://www.g2.com/survey_responses/formstack-forms-review-10760618) --- #### What Are G2 Users Discussing About Formstack Forms? - [Is formstack Hipaa compliant?](https://www.g2.com/discussions/is-formstack-hipaa-compliant) - [What is formstack documents?](https://www.g2.com/discussions/formstack-forms-what-is-formstack-documents) - [Is formstack free?](https://www.g2.com/discussions/is-formstack-free) - 1 comment - [What is formstack used for?](https://www.g2.com/discussions/what-is-formstack-used-for) ### 22. [Glow](https://www.g2.com/products/glow/reviews) Hi. We’re Glow. Researchers of all capabilities use Glow to run market research surveys with real people around the world. Our mission is to reduce the risk in decision making by democratising access to market research on our easy to use research platform. Glow's advanced survey software captures quality human responses to power better products, services and experiences. The Glow platform makes it easy to create, share and deploy rich surveys to over 130m people in 90+ countries around the world, leading to better brands, products, services and experiences. The platform has a simple end to end survey workflow that accelerates data capture, analysis and the sharing of insights in branded data dashboards - both inside and outside your private, secure account. Glow's great for professionals running their own research projects (DIY), we've also got research experts on hand who can help quickly prepare surveys, source and capture quality responses, and let you know when it's ready to access. Brands that want customised brand health tracking use Glow to capture key marketing metrics over time. Other uses include testing creative, advertising, and product innovations - and segmenting target markets to maximise ROI. **Average Rating:** 4.7/5.0 **Total Reviews:** 29 **How Do G2 Users Rate Glow?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Glow?** - **Seller:** [Glow](https://www.g2.com/sellers/glow-dd0ee8f5-1100-4cab-8d73-5ee33fb7dbf1) - **Year Founded:** 2013 - **HQ Location:** Melbourne, Australia - **Twitter:** @glowfeed (210 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/engagement-innovation/?originalSubdomain=au (60 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 49% Small-Business, 32% Mid-Market #### What Are Glow's Pros and Cons? **Pros:** - Ease of Use (12 reviews) - Intuitive (7 reviews) - Helpful (6 reviews) - Simple (6 reviews) - Easy Setup (5 reviews) **Cons:** - Limited Customization (3 reviews) - Expensive (2 reviews) - Insufficient Training (2 reviews) - Lack of Clarity (2 reviews) - Learning Curve (2 reviews) ### What Do G2 Reviewers Say About Glow? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Glow, which delivers intuitive and dependable functionality without overwhelming complexity. - Users love Glow's **intuitive design** , making it effortless to use while delivering effective results for learning and productivity. - Users value the **effortless usability** of Glow, appreciating its intuitive design and reliable results for daily tasks. - Users love the **effortless usability** of Glow, appreciating its intuitive design and reliable results for productivity. - Users enjoy the **easy setup** of Glow, enabling quick and hassle-free initiation of their learning and productivity journey. **Cons:** - Users find the **limited customization options** of Glow restrictive, wishing for more flexibility to suit their needs. - Users feel Glow is **too expensive** and should offer a more affordable pricing option. - Users feel that more **insufficient training** hampers their confidence and ability to fully utilize Glow's features. - Users find a **lack of clarity** in Glow's features, making it hard for new users to navigate effectively. - Users find the **learning curve steep** , with features lacking clarity and occasional slowdowns detracting from the experience. #### What Are Recent G2 Reviews of Glow? **"[Intuitive Interface with a Learning Curve](https://www.g2.com/survey_responses/glow-review-12652766)"** **Rating:** 4.5/5.0 stars *— Ashmit R.* [Read full review](https://www.g2.com/survey_responses/glow-review-12652766) --- **"[Transforms Complex Data into Shareable Insights with Ease](https://www.g2.com/survey_responses/glow-review-12866803)"** **Rating:** 4.0/5.0 stars *— Yoseef k.* [Read full review](https://www.g2.com/survey_responses/glow-review-12866803) --- ### 23. [Zigpoll](https://www.g2.com/products/zigpoll/reviews) Zigpoll is a powerful yet intuitive survey and feedback platform designed to help businesses capture real insights at the moments that matter most. With contextual micro-surveys that appear where and when your customers are most engaged, Zigpoll makes it effortless to collect high-quality feedback without interrupting the user experience. Trusted by thousands of brands, Zigpoll lets you launch surveys in minutes—no developers needed—and achieve response rates far above industry averages. Choose from a wide variety of trigger points including post-purchase, exit-intent, on-site interactions, and in-app placements to gather actionable data that drives better business decisions. Key highlights include: Quick, no-code setup that gets you live in minutes across websites and apps. Customizable, high-engagement surveys that feel native to your user journeys. Real-time insights and analytics to help teams iterate faster and prioritize improvements. Flexible question types and targeting options to tailor feedback to specific segments. Integration with popular platforms and workflows for seamless data use. Whether you’re optimizing user experience, improving product adoption, or increasing customer satisfaction, Zigpoll empowers teams to gather meaningful feedback that fuels growth—without friction or guesswork. **Average Rating:** 4.3/5.0 **Total Reviews:** 56 **How Do G2 Users Rate Zigpoll?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 8.5/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Zigpoll?** - **Seller:** [Zigpoll](https://www.g2.com/sellers/zigpoll) - **HQ Location:** New York City, NY - **LinkedIn® Page:** https://www.linkedin.com/company/zigpoll/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 50% Small-Business, 38% Mid-Market #### What Are Zigpoll's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Setup Ease (5 reviews) - Quick Setup (4 reviews) - Simple (4 reviews) - Efficiency (3 reviews) **Cons:** - Integration Issues (2 reviews) - Limited Customization (2 reviews) - Survey Issues (2 reviews) - Dashboard Issues (1 reviews) - Data Visualization (1 reviews) ### What Do G2 Reviewers Say About Zigpoll? *AI-generated summary from verified user reviews* **Pros:** - Users admire the **ease of use** of Zigpoll, enjoying quick setup and intuitive features for effective feedback gathering. - Users value the **effortless setup** of Zigpoll, enabling quick survey deployment without technical challenges. - Users love the **quick setup** of Zigpoll, allowing fast deployment of feedback surveys with minimal effort. - Users appreciate the **simplicity and speed** of Zigpoll, enabling quick and easy poll creation and distribution. - Users value Zigpoll for its **efficient feedback collection** , enabling quick insights and seamless integrations for enhanced customer support. **Cons:** - Users experience **integration issues** with Zigpoll, finding it lacks compatibility with various platforms and complex targeting options. - Users note the **limited customization** options in Zigpoll, making it less suitable for detailed surveys or brand-specific needs. - Users often face **survey issues** like losing track due to many questions and limitations on long surveys. - Users find the **dashboard issues** limiting for performance comparison, hindering effective analysis across multiple surveys. - Users desire more **advanced reporting features** in Zigpoll for better campaign comparisons and visual summary exports. #### What Are Recent G2 Reviews of Zigpoll? **"[Bringing More Structure to Response Collection and Analysis](https://www.g2.com/survey_responses/zigpoll-review-12907294)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/zigpoll-review-12907294) --- **"[Quick, customizable surveys that give me feedback I can actually use!](https://www.g2.com/survey_responses/zigpoll-review-13083988)"** **Rating:** 4.0/5.0 stars *— Valeria B.* [Read full review](https://www.g2.com/survey_responses/zigpoll-review-13083988) --- #### What Are G2 Users Discussing About Zigpoll? - [What is Zigpoll used for?](https://www.g2.com/discussions/what-is-zigpoll-used-for) - 1 comment, 1 upvote ### 24. [Webropol](https://www.g2.com/products/webropol/reviews) The Most Versatile Survey and Reporting Application in the Market Improve your organisation’s customer and employee experience across all touchpoints with Webropol’s powerful Survey & Reporting platform. We offer the most comprehensive solution on the market for collecting, analysing, and using data to make informed decisions and drive meaningful improvements. 20+ years of experience, over 14 million respondents per year - Backed by more than 20 years of industry expertise - Trusted by thousands of organisations - 70,000+ users, over 14 million respondents every year - 95% customer retention rate - NPS of 51 (2024) Innovative solutions, built around your needs – now and in the future - Over 30% of annual revenue goes to product development - Advanced AI features for insightful data analysis - Dedicated customer support whenever you need it Collect insights across multiple channels, generate in-depth reports, and lead with confidence - One platform to improve both CX and EX - Intuitive UI with powerful and versatile features - Add optional modules tailored to your organisation’s needs **Average Rating:** 4.2/5.0 **Total Reviews:** 34 **How Do G2 Users Rate Webropol?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Permissions:** 8.1/10 (Category avg: 8.6/10) - **Question Types:** 8.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Webropol?** - **Seller:** [Webropol](https://www.g2.com/sellers/webropol) - **Year Founded:** 2002 - **HQ Location:** Helsinki - **Twitter:** @webropol (54 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/274104/ (46 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 38% Mid-Market, 38% Small-Business #### What Are Webropol's Pros and Cons? **Pros:** - Intuitive (1 reviews) - Recognition (1 reviews) **Cons:** - Time-Consuming (1 reviews) ### What Do G2 Reviewers Say About Webropol? *AI-generated summary from verified user reviews* **Pros:** - Users find the tool **intuitive** , allowing them to efficiently complete their requested activities with ease. - Users love how **community connections** enhance recognition for the area, fostering engagement and pride. **Cons:** - Users find the **time-consuming nature** of Webropol's process to be tiring and often repetitive. #### What Are Recent G2 Reviews of Webropol? **"[Great Company with very knowledgeable support staff](https://www.g2.com/survey_responses/webropol-review-11410413)"** **Rating:** 4.0/5.0 stars *— Tracie S.* [Read full review](https://www.g2.com/survey_responses/webropol-review-11410413) --- **"[User-Friendly, Powerful Reporting with Minor Glitches](https://www.g2.com/survey_responses/webropol-review-12716018)"** **Rating:** 4.0/5.0 stars *— Piyush N.* [Read full review](https://www.g2.com/survey_responses/webropol-review-12716018) --- #### What Are G2 Users Discussing About Webropol? - [What is Webropol used for?](https://www.g2.com/discussions/what-is-webropol-used-for) ### 25. [Riddle Quiz Maker](https://www.g2.com/products/riddle-quiz-maker/reviews) Riddle is an interactive content platform for creating quizzes, polls, surveys, personality tests, forms, prediction games, interactive graphics, mini-games, and leaderboards. Customers build content in Riddle's no-code editor and embed it on their website, in apps, or distribute it via direct link or social media. Riddle is GDPR-compliant, hosted in the EU, and designed for high-traffic publishers and enterprise brands. What makes Riddle different from other quiz makers? Riddle offers unlimited responses, views, and leads at every paid tier. This is a structural difference from Typeform, Outgrow, Jotform, and similar tools that meter usage and penalize success. A quiz that goes viral on a Riddle plan costs the same as one that doesn't. This pricing model is the reason high-traffic publishers and broadcasters choose Riddle: predictable cost regardless of audience size. Who uses Riddle? Riddle is built for publishers, broadcasters, sports leagues, teams, and consumer brands. Customers include BBC, Club Med, Tate, RTL, Funke Mediengruppe, Immediate Media, SRF, 20 Minuten, the Fiesta Bowl, and major global media houses and brands. The platform also serves agencies, SMEs, coaches, and consultants, but the feature priorities are set by the needs of enterprise media and sports clients. What are the main use cases? - Audience engagement: increase time-on-site and return visits with editorial quizzes and polls - Lead generation: capture qualified leads with gated personality tests, prediction games, and sweepstakes - Zero-party data collection: ask users directly about preferences, interests, and intent. GDPR-clean, no tracking required. - Sponsored & branded content: spin up branded quizzes for advertisers, multiplying available ad inventory - Content monetization: monetize quiz starts and completions via integrated offer walls and ad units - Live event activation: run real-time competitions, prize draws, and audience polls during broadcasts and events - Audience segmentation: route users into CRM segments based on quiz answers and behavior What features does Riddle include? - Unlimited views, starts, responses, and leads on every paid plan - 15+ content formats (quiz, poll, survey, personality test, form, prediction game, predictor, interactive graphic, leaderboard, sweepstakes, and more) combinable in a single Riddle - No-code drag-and-drop builder with full white-label and CSS customization - Web and in-app embedding, plus standalone hosted URLs - GDPR-compliant data collection and EU-based storage - Built-in sweepstakes and prize-draw mechanics - Native integrations with major CRM, ESP, and analytics tools (HubSpot, Salesforce, Mailchimp, Brevo, GA4, GTM, and others) plus webhooks and a full API - Team collaboration, folders, and role-based permissions - AI-assisted content generation for questions, answers, and results Is Riddle GDPR compliant? Yes. Riddle is built and hosted in Germany under EU data protection law. Data collection is consent-based and zero-party by design, with no tracking pixels and no third-party cookies required. Riddle is suitable for organizations with strict compliance requirements, including public broadcasters and regulated industries. What is the pricing model? Riddle uses flat-fee tiered pricing ($119 to $749 per month) with no usage caps. Plans differ on features, branding, integrations, and team seats, never on volume. **Average Rating:** 4.6/5.0 **Total Reviews:** 23 **How Do G2 Users Rate Riddle Quiz Maker?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 9.7/10 (Category avg: 8.6/10) - **Question Types:** 9.4/10 (Category avg: 8.9/10) - **Data Exporting:** 9.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Riddle Quiz Maker?** - **Seller:** [Riddle](https://www.g2.com/sellers/riddle) - **Year Founded:** 2014 - **HQ Location:** Saarbrücken, Germany - **Twitter:** @riddleApp (10,635 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/riddle-quiz-maker (16 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 65% Small-Business, 17% Enterprise #### What Are Riddle Quiz Maker's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Ease of Use (2 reviews) - Helpful (2 reviews) - Intuitive (2 reviews) - Customizability (1 reviews) **Cons:** - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Riddle Quiz Maker? *AI-generated summary from verified user reviews* **Pros:** - Users rave about the **exceptional customer support** from Riddle Quiz Maker, appreciating the prompt and personalized responses. - Users find Riddle Quiz Maker to be incredibly **user-friendly** , making quiz creation and management a hassle-free experience. - Users praise the **support team** of Riddle Quiz Maker for their quick, warm, and personalized assistance. - Users praise Riddle Quiz Maker for its **intuitive interface** , making quiz creation easy and enjoyable for everyone. - Users value the **customisation features** of Riddle Quiz Maker, allowing personalized quizzes that enhance branding and engagement. **Cons:** - Users find the **learning curve challenging** due to tricky branching logic, but helpful online resources are available. #### What Are Recent G2 Reviews of Riddle Quiz Maker? **"[Excellent customer service + great platform](https://www.g2.com/survey_responses/riddle-quiz-maker-review-12921590)"** **Rating:** 5.0/5.0 stars *— Nick C.* [Read full review](https://www.g2.com/survey_responses/riddle-quiz-maker-review-12921590) --- **"[Beautiful Quizzes With Amazing Customer Service!](https://www.g2.com/survey_responses/riddle-quiz-maker-review-13121048)"** **Rating:** 5.0/5.0 stars *— Verified User in Professional Training & Coaching* [Read full review](https://www.g2.com/survey_responses/riddle-quiz-maker-review-13121048) --- #### What Are G2 Users Discussing About Riddle Quiz Maker? - [What is Riddle Quiz Maker used for?](https://www.g2.com/discussions/what-is-riddle-quiz-maker-used-for) ## What Is Survey Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Survey Software? - [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) - [Lead Capture Software](https://www.g2.com/categories/lead-capture) - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) - [Experience Management Software](https://www.g2.com/categories/experience-management) - [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms) --- ## How Do You Choose the Right Survey Software? ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams. --- ## What Are the Most Common Questions About Survey Software? *AI-generated · Last updated: June 3, 2026* ### Popular survey apps for market research Based on G2 reviews, these products are often used for market research, customer feedback, and fast survey deployment. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — market research with analytics and logic. - [Jotform](https://www.g2.com/products/jotform) — surveys, registrations, and data collection. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — customer feedback and real-time reporting. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for customer insights. ### Affordable survey platforms with the best features Based on G2 reviews, buyers often shortlist these products for broad features, straightforward setup, and flexible survey creation. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — templates, logic, and reporting tools. - [Jotform](https://www.g2.com/products/jotform) — forms, approvals, and integrations. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — easy setup with analytics dashboards. - [Tally](https://www.g2.com/products/tally-forms-tally) — simple forms with flexible logic. ### Best-rated survey software for customer satisfaction Based on G2 reviews, these products are commonly used to capture customer satisfaction feedback and review responses clearly. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — customer satisfaction and feedback analysis. - [Jotform](https://www.g2.com/products/jotform) — customer surveys with response dashboards. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — satisfaction tracking with simple reports. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for response quality. ### What should buyers look for in survey software According to verified users, buyers often focus on ease of use, quick survey setup, response collection, and reporting that makes feedback easy to understand. Reviews frequently mention templates, drag-and-drop builders, conditional logic, and dashboards as the features that save the most time. Many users also value simple sharing options, the ability to reach respondents across email or links, and integrations that reduce manual work. Across recent feedback, buyers also pay attention to customization, analytics depth, and whether the tool fits straightforward feedback collection or more advanced research workflows. Those themes tend to shape shortlists more than broad claims alone. ### How do teams use survey software for customer feedback According to verified users, teams use survey software to collect structured feedback after product use, service interactions, events, and internal milestones. Recent reviews often mention sending quick surveys through links or email, then reviewing results in dashboards to spot patterns, pain points, and satisfaction trends. Many teams rely on simple workflows that reduce manual follow-up and keep responses in one place for easier analysis. Users also describe using surveys to validate ideas, improve onboarding, understand customer expectations, and inform future decisions. For many organizations, the biggest value is turning scattered opinions into organized insights that are easier to act on quickly.