# Best Survey Software for Medium-Sized Businesses - Page 4

## How Many Survey Software Products Does G2 Track?

**Total Products under this Category:** 558

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Sphinx Declic (+2.35%) - Among all products in this category, Sphinx Declic recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Survey Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 154,400+ Authentic Reviews
- 558+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Survey Software
 ![G2 Grid® for Survey Software plotting products by satisfaction and market presence](https://www.g2.com/categories/survey/grids.png?focus%5B%5D=1434&focus%5B%5D=541&focus%5B%5D=89299&focus%5B%5D=663&focus%5B%5D=23672&focus%5B%5D=78926&focus%5B%5D=13751&focus%5B%5D=19287)

Highlighted products: Google Workspace, SurveyMonkey, Microsoft Forms, Microsoft 365, Jotform, Leapsome, Typeform, and Delighted.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=microsoft-forms&focus%5B%5D=microsoft365&focus%5B%5D=jotform&focus%5B%5D=leapsome&focus%5B%5D=typeform&focus%5B%5D=delighted&segment=mid-market)

**Sponsored**

### Workvivo

Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=28&secure%5Bchosen_at%5D=2026-08-04T18%3A42%3A04Z&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=116295&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%2Fmid-market%3Fpage%3D4&secure%5Btoken%5D=6e35933a4db501cef0c8f0506e822e2d7bab080c9bea8a7b490c8c3b4c7e27f7&secure%5Burl%5D=https%3A%2F%2Fwww.workvivo.com%2Flp-hq-digital-workplace%2F%3Futm_source%3Dg2%26utm_medium%3Dpaid-social%26utm_campaign%3Dfy27_gl_paidsocial_g2_wv+hq_clicks_ppc_oisin&secure%5Burl_type%5D=custom_url)

### [Omniconvert](https://www.g2.com/products/omniconvert/reviews)

Omniconvert Explore is an advanced experimentation tool designed to assist agencies, development and product teams, as well as marketers who may have limited IT support. This software solution empowers users to launch experiments that can enhance decision-making and optimize user experiences across various digital platforms. By providing a comprehensive suite of features, Omniconvert Explore caters to a diverse audience looking to leverage data-driven insights for improved performance. The software enables users to design and run A/B tests, personalize on-site experiences, collect customer feedback, and segment audiences, all from one interface. Omniconvert Explore is used by e-commerce managers, CRO specialists, and digital marketers to identify friction points in the buying journey, test improvement ideas, and implement validated changes without relying heavily on developers. Typical use cases include: - improving add-to-cart rates - reducing checkout abandonment - increasing average order value through personalization and experimentation. Omniconvert Explore integrates with major e-commerce platforms such as Shopify, Magento, WooCommerce, and custom online stores. Key capabilities: -Visual A/B and split testing tools for website elements and user flows - Audience segmentation based on behavior, traffic source, and attributes - On-site personalization with dynamic content and recommendations - Integrated survey and feedback widgets to capture customer insights - Real-time performance tracking and experiment analytics - Integrations with analytics, CRM, and marketing platforms By combining testing, personalization, and customer research in a single tool, Omniconvert Explore helps teams make objective, measurable improvements to the user experience. It is designed to support data-driven decision making and continuous experimentation across e-commerce touchpoints. Why Users Choose Omniconvert E-commerce and CRO professionals choose Omniconvert Explore because it unifies A/B testing, on-site personalization, and customer feedback tools into a single workspace. This helps teams move faster from insight to action and validate ideas through experimentation. Users report that Omniconvert Explore’s visual editor, audience segmentation, and reporting dashboards make it easy to design experiments and track performance without extensive technical setup. The platform’s integrations with major e-commerce systems and analytics tools allow for consistent measurement across marketing and user experience initiatives.

**Average Rating:** 4.6/5.0

**Total Reviews:** 186

#### How Do G2 Users Rate Omniconvert?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Permissions:** 8.3/10 (Category avg: 8.6/10)
- **Question Types:** 8.5/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Omniconvert?

- **Seller:** [Omniconvert](https://www.g2.com/sellers/omniconvert)
- **Company Website:** www.omniconvert.com
- **Year Founded:** 2013
- **HQ Location:** Bucharest, Romania
- **Twitter:** @Omniconvert  
5,296 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=772364eacc8498308fd04c1a8ffd135763f1bdef93fe3c8d673ebf4d9ed75284&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10952307%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 54% Small, 35% Medium

#### What Do G2 Reviewers Say About Omniconvert?

_AI-generated summary from verified user reviews_

##### Pros

- Users rave about the **exceptional customer support** of Omniconvert, noting their dedication and helpfulness during complex tasks.
- Users appreciate the **remarkable customer support** of Omniconvert, providing responsive help during complex testing scenarios.
- Users value the **remarkable ease of use** of Omniconvert, simplifying A/B testing with intuitive features and clear navigation.
- Users love the **intuitive interface** of Omniconvert, facilitating easy A/B testing without constant development support.
- Users value the **ease of A/B testing** with Omniconvert, appreciating its intuitive platform and exceptional support.

##### Cons

- Users note that a **learning curve** exists, particularly for those unfamiliar with A/B testing or complex implementations.
- Users express concerns about **poor customer support** , citing insufficient help center resources and challenging implementation processes.
- Users find the **interface confusing** , struggling with frequent changes and a lack of clear functionality explanations.
- Users express concerns about the **dependency on developers** for complex changes, preferring more user-friendly options.
- Users find **missing features** frustrating, especially the lack of benchmarks and metrics for effective experiments.

#### What Are Recent G2 Reviews of Omniconvert?

**["CRO Platform with Fast A/B Testing and Personalization"](https://www.g2.com/survey_responses/omniconvert-review-12923579)**

**Rating:** 5.0/5.0 stars

_— Michal K._

[Read full review](https://www.g2.com/survey_responses/omniconvert-review-12923579)

**["Outstanding A/B Testing Platform With Exceptional Support"](https://www.g2.com/survey_responses/omniconvert-review-12063227)**

**Rating:** 5.0/5.0 stars

_— Todd S._

[Read full review](https://www.g2.com/survey_responses/omniconvert-review-12063227)

#### What Are G2 Users Discussing About Omniconvert?

- [What is Omniconvert used for?](https://www.g2.com/discussions/what-is-omniconvert-used-for) - 1 comment

### [SurveyVista](https://www.g2.com/products/surveyvista/reviews)

Automate Data Collection and Unlock Deeper Insights in Salesforce SurveyVista is a 100% native Salesforce Survey, Form, and Assessment Solution, revolutionizing how businesses collect, integrate, understand, and act on feedback—securely and in real time, all within Salesforce. Built entirely on Salesforce, SurveyVista inherits Salesforce’s robust compliance certifications (HIPAA, SOC, ISO, GDPR), ensuring the highest standards of security and data protection. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Collect – Capture Feedback Effortlessly - Automate data collection with surveys and forms that seamlessly integrate into Salesforce. - Increase response rates with multi-channel distribution via email, SMS, WhatsApp, and landing pages. - Customize branded, intuitive surveys, forms, and assessments that reflect your organization's look and feel. Integrate – Seamlessly Connect Feedback to Salesforce - Map responses directly to Salesforce records, eliminating manual data entry and ensuring real-time data availability. - Pre-fill & personalize surveys and forms with Salesforce data, improving accuracy and streamlining end-user experiences. - Keep all feedback secure within your Salesforce org, ensuring compliance and maintaining a 360º view of customer and employee sentiment. Understand – Gain Meaningful Insights from Feedback - Analyze trends with AI-powered analytics, turning raw feedback into actionable intelligence. - Uncover key drivers behind CSAT, CES, and NPS using built-in reporting and sentiment analysis. - Leverage pre-built dashboards in Salesforce to track response trends, identify sentiment shifts, and spot improvement areas. Act – Turn Insights into Meaningful Change - Automate follow-ups and workflows based on survey responses to drive engagement and retention. - Trigger actions within Salesforce based on feedback insights, such as case creation for low CSAT scores. - Enhance customer and employee experiences by addressing feedback in real-time and continuously optimizing interactions. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Who is SurveyVista For? - Sales & CX Leaders looking to automate feedback collection and enhance customer experience within Salesforce. - HR Teams need to monitor employee satisfaction and engagement. - Nonprofits & Healthcare Organizations streamlining program registrations, patient intake, volunteer feedback, grant application & approval, and more. - Product & Marketing Teams gathering data-driven insights to inform business strategies. Try SurveyVista Today - Explore a free trial to see how SurveyVista can transform your data collection. - Schedule a personalized demo to upload your own feedback data and unlock tailored insights. - Experience the power of SurveyVista—your complete feedback and data collection solution for Salesforce. Get SurveyVista Now! (https://surveyvista.com/?utm\_source=G2&utm\_medium=listing&utm\_campaign=G2) AppExchange: https://sforce.co/3VaUH32

**Average Rating:** 4.9/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate SurveyVista?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Permissions:** 8.7/10 (Category avg: 8.6/10)
- **Question Types:** 9.4/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SurveyVista?

- **Seller:** [Ardira](https://www.g2.com/sellers/ardira)
- **Year Founded:** 2019
- **HQ Location:** Santa Clara, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21817b62edbb367efa75e11105871c98b07a9a9918dc4ea0322c01cd8a132bae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsurveyvista%2F&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management
- **Company Size:** 58% Medium, 36% Small

#### What Do G2 Reviewers Say About SurveyVista?

_AI-generated summary from verified user reviews_

##### Pros

- Users admire the **exceptional customer support** from SurveyVista, highlighting quick responses and effective problem-solving.
- Users highly value the **data security and integration** with Salesforce, enhancing feedback collection and reporting capabilities.
- Users love the **user-friendly interface** of SurveyVista, discovering new powerful features for various applications every day.
- Users value the **seamless Salesforce integration** of SurveyVista, enhancing workflows and efficiency significantly.
- Users value the **user-friendly interface** of SurveyVista, which simplifies survey creation and enhances overall productivity.

##### Cons

- Users find the **learning curve steep** due to its complexity, but helpful resources aid in understanding.
- Users find the **complex features** of SurveyVista challenging, requiring experience to effectively navigate advanced customizations.
- Users find SurveyVista to have a **complex tool usage** that may require advanced admin experience for effective personalization.
- Users find **limited customization** in SurveyVista's reports a hindrance for thorough analysis and insights.
- Users find the **complex logic setup** challenging, requiring experienced admins for effective personalization and flow management.

#### What Are Recent G2 Reviews of SurveyVista?

**["SurveyVista: Flexible, Ever-Improving Tool with Outstanding Customer Support"](https://www.g2.com/survey_responses/surveyvista-review-12237175)**

**Rating:** 5.0/5.0 stars

_— Vance L._

[Read full review](https://www.g2.com/survey_responses/surveyvista-review-12237175)

**["Seamless Salesforce Integration, Intuitive Surveys, and Outstanding Support"](https://www.g2.com/survey_responses/surveyvista-review-12241958)**

**Rating:** 5.0/5.0 stars

_— Kyle B._

[Read full review](https://www.g2.com/survey_responses/surveyvista-review-12241958)

### [SurveyLegend](https://www.g2.com/products/surveylegend/reviews)

SurveyLegend – The Next Generation of Online Surveys, Forms and Polls! SurveyLegend is revolutionizing how individuals and organizations collect insights. Our platform empowers users—from students, small businesses, and startups to global giants like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, and Sony—to create stunning, mobile-ready surveys, forms, and polls with ease and confidence. We believe survey creation should be intuitive, engaging, and even enjoyable. That’s why SurveyLegend features a powerful drag-and-drop editor that lets you build surveys on your computer or tablet, wherever you are. No coding or market research expertise is required—just a few clicks and your questionnaire is ready to go live. Customize your surveys to reflect your brand, and choose from beautiful themes and layout options. Add images, videos, and other media to create an interactive experience for your respondents. Whether you're gathering customer feedback, measuring employee satisfaction, conducting academic research, or planning an event, SurveyLegend gives you the tools to do it brilliantly. Our powerful analytics dashboard turns your collected data into visually striking and insightful reports, making it easy to spot trends, patterns, and opportunities. Use our built-in Net Promoter Score (NPS) tool—trusted by top global brands—to stay in tune with customer sentiment and drive loyalty. Advanced users enjoy features such as white-label surveys, skip logic, question branching, and full company branding, allowing complete control and flexibility. Whether you're running a large enterprise campaign or a simple internal survey, SurveyLegend scales with your needs. Today, thousands of users around the world trust SurveyLegend to help them listen better, engage smarter, and make data-driven decisions with confidence. You're just one sign-up away from discovering how effortless and powerful survey, form, and poll creation can be. To learn more, visit www.surveylegend.com or contact us at hello@surveylegend.com

**Average Rating:** 4.4/5.0

**Total Reviews:** 551

#### How Do G2 Users Rate SurveyLegend?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Permissions:** 7.9/10 (Category avg: 8.6/10)
- **Question Types:** 8.8/10 (Category avg: 8.9/10)
- **Data Exporting:** 7.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SurveyLegend?

- **Seller:** [SurveyLegend](https://www.g2.com/sellers/surveylegend)
- **Company Website:** www.surveylegend.com
- **Year Founded:** 2010
- **HQ Location:** Höör, SE
- **Twitter:** @surveylegend  
4,259 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c3e878c66d721ef8d1582031f8f24a4f06ccb834e16a058664de216fbe9cf88&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3660323%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Student
- **Top Industries:** Education Management, Higher Education
- **Company Size:** 62% Small, 26% Medium

#### What Do G2 Reviewers Say About SurveyLegend?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SurveyLegend to be **very easy to use** , allowing for quick creation of professional and engaging surveys.
- Users value the **ease of creation** with SurveyLegend, enabling fast and intuitive design of professional surveys.
- Users appreciate the **real-time feedback capabilities** of SurveyLegend, enhancing engagement and valuable insights for various needs.
- Users love the **intuitive design** of SurveyLegend, making survey creation fun and accessible for everyone.
- Users love the **user-friendly interface** of SurveyLegend, making survey creation and management a breeze.

##### Cons

- Users feel that SurveyLegend is **expensive** , with many essential features locked behind costly paid plans and no trial options available.
- Users find **limited features** in SurveyLegend, particularly lacking advanced options and flexibility compared to competitors.
- Users note **survey limitations** in SurveyLegend, citing fewer surveys and challenges with logic branching and customization.
- Users find **missing features** in SurveyLegend, particularly lacking advanced logic and offline capabilities for better functionality.
- Users are frustrated by the **restrictions in features** for free accounts, limiting deeper analysis and exports.

#### What Are Recent G2 Reviews of SurveyLegend?

**["Effortless, Professional Surveys with Real-Time Reporting"](https://www.g2.com/survey_responses/surveylegend-review-13055941)**

**Rating:** 4.0/5.0 stars

_— Tarun Y._

[Read full review](https://www.g2.com/survey_responses/surveylegend-review-13055941)

**["SurveyLegend Makes Feedback Collection Fast, Clean, and Mobile Friendly"](https://www.g2.com/survey_responses/surveylegend-review-12855134)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/surveylegend-review-12855134)

#### What Are G2 Users Discussing About SurveyLegend?

- [What is SurveyLegend used for?](https://www.g2.com/discussions/what-is-surveylegend-used-for) - 1 comment

### [Forsta](https://www.g2.com/products/forsta/reviews)

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.

**Average Rating:** 4.2/5.0

**Total Reviews:** 297

#### How Do G2 Users Rate Forsta?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10)
- **Permissions:** 8.5/10 (Category avg: 8.6/10)
- **Question Types:** 9.0/10 (Category avg: 8.9/10)
- **Data Exporting:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Forsta?

- **Seller:** [Forsta](https://www.g2.com/sellers/forsta)
- **Year Founded:** 1990
- **HQ Location:** London, United Kingdom
- **Twitter:** @Forstaglobal  
840 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=88993b2a423e829c7aa46677a14e4e422833683e98c299213bfa1b0c0a5a76bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fforstainfo%2F&secure%5Burl_type%5D=linkedin_company_website)  
436 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Manager
- **Top Industries:** Market Research, Management Consulting
- **Company Size:** 43% Medium, 29% Large

#### What Do G2 Reviewers Say About Forsta?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Forsta, finding it simple to create surveys and analyze data.
- Users value the **ease of data integration and reporting** with Forsta, streamlining their survey processes effectively.
- Users value the **customization options** in Forsta, which enhance usability and meet diverse market research needs.
- Users value the **powerful data analysis tools** of Forsta for effective market research and insightful reporting.
- Users value the **efficiency improvement** of Forsta, enhancing their market research and customer experience management seamlessly.

##### Cons

- Users find the **limited design options** of Forsta challenging, hindering effective personalization and creativity in projects.
- Users find the **expensive pricing** of Forsta burdensome for smaller teams, affecting accessibility and personalization.
- Users find Forsta **costly and limited** in design options, making complex surveys challenging and expensive to implement.
- Users find the **limited customization** options hinder their ability to personalize projects effectively, impacting overall satisfaction.
- Users find the **limited features** of Forsta hinder personalization, making setup and advanced projects time-consuming and costly.

#### What Are Recent G2 Reviews of Forsta?

**["Easy-to-Customize Survey Management with Helpful Crosstabs and Quotas"](https://www.g2.com/survey_responses/forsta-review-12639408)**

**Rating:** 4.0/5.0 stars

_— Chandra L._

[Read full review](https://www.g2.com/survey_responses/forsta-review-12639408)

**["Powerful Survey Tool with Room for Enhancement"](https://www.g2.com/survey_responses/forsta-review-12708334)**

**Rating:** 4.0/5.0 stars

_— Michael H._

[Read full review](https://www.g2.com/survey_responses/forsta-review-12708334)

#### What Are G2 Users Discussing About Forsta?

- [What is Forsta used for?](https://www.g2.com/discussions/what-is-forsta-used-for)
- [Are confirmit surveys legit?](https://www.g2.com/discussions/are-confirmit-surveys-legit) - 1 comment

### [User Interviews](https://www.g2.com/products/user-interviews/reviews)

User Interviews, now part of UserTesting, makes it fast, easy, and affordable to recruit participants for 🧑‍💻 user research, 📊 market research, and 🤖 AI training. With 7 million participants, precise matching, and fraud prevention, we can reliably fill any research study. Connect with the right people in any niche, whether your target audience is consumers, B2B professionals, or domain experts needed for model training. Source, screen, track and pay participants, then move seamlessly from data collection to deep analysis, all in one place. Our flexible platform and powerful integrations make it easy for enterprises, technology partners, and agency teams to run any kind of research with confidence. Get started at for free at https://www.userinterviews.com. HOW IT WORKS: 1. RECRUIT PARTICIPANTS: Create hybrid panels of users and prospects for fast, easy recruitment. We can source qualified participants with more speed, precision, and scale than any other panel provider because of our extensive network and advanced matching system. 2. AUTOMATE WORKFLOWS: Source, screen, schedule, track, and pay participants, all in one place. Eliminate recruitment busywork with workflow automations and integrations with popular research and productivity tools. 3. ANALYZE INSIGHTS: Accelerate time to insight with session transcripts, traceable observations, highlight reels, and deep dive analysis, all powered by AI. 4. GOVERN RESEARCH: Run a world-class research practice as the work of customer understanding becomes distributed. Our platform helps you keep a global record of research activity and automate compliance with your team’s standards. User Interviews is built for research, product, and AI teams who do frequent, collaborative research.

**Average Rating:** 4.6/5.0

**Total Reviews:** 681

#### How Do G2 Users Rate User Interviews?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Permissions:** 8.5/10 (Category avg: 8.6/10)
- **Question Types:** 8.5/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind User Interviews?

- **Seller:** [UserTesting](https://www.g2.com/sellers/usertesting)
- **Company Website:** www.usertesting.com
- **Year Founded:** 2007
- **HQ Location:** San Francisco, CA
- **Twitter:** @usertesting  
42,832 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73442a6f9daab3f3de2836e2f4625bacfccf35b241b94c14334b3b9d6b8521b4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F564709%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,876 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** UX Researcher, Project Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 57% Small, 23% Medium

#### What Do G2 Reviewers Say About User Interviews?

_AI-generated summary from verified user reviews_

##### Pros

- Users find User Interviews to be extremely **easy to use** , providing a seamless and efficient recruiting experience.
- Users commend the **responsive customer support** of User Interviews, enhancing their recruitment experience significantly.
- Users love the **fast and effective user recruitment** by User Interviews, streamlining their research process significantly.
- Users value the **high quality of participants** in User Interviews, enhancing the confidence in feedback received.
- Users commend the **easy scheduling** and seamless integration with calendars, enhancing their user research experience significantly.

##### Cons

- Users face significant **survey issues** including fraudulent participants and inadequate screening features, complicating the recruitment process.
- Users find the **limited customization options** frustrating, hindering their ability to effectively tailor their research processes.
- Users find the **user interface to be slow and complex** , leading to frustration and a lack of ease in use.
- Users struggle with **recruitment issues** , facing challenges in meeting quotas and dealing with participant validity concerns.
- Users find the **UX improvement** detrimental, complicating key features and frustrating overall usability of the tool.

#### What Are Recent G2 Reviews of User Interviews?

**["My first 'go to' for all my recruiting needs!"](https://www.g2.com/survey_responses/user-interviews-review-10237718)**

**Rating:** 5.0/5.0 stars

_— Candice M._

[Read full review](https://www.g2.com/survey_responses/user-interviews-review-10237718)

**["A fun and easy way to make a difference."](https://www.g2.com/survey_responses/user-interviews-review-8111257)**

**Rating:** 4.0/5.0 stars

_— Benjamin G._

[Read full review](https://www.g2.com/survey_responses/user-interviews-review-8111257)

#### What Are G2 Users Discussing About User Interviews?

- [What is User Interviews used for?](https://www.g2.com/discussions/what-is-user-interviews-used-for)
- [How many user interviews should you do?](https://www.g2.com/discussions/how-many-user-interviews-should-you-do) - 2 comments
- [Why is a user interview important?](https://www.g2.com/discussions/why-is-a-user-interview-important) - 1 comment
- [How do you recruit a user for an interview?](https://www.g2.com/discussions/how-do-you-recruit-a-user-for-an-interview) - 1 comment
- [What do user interviews pay?](https://www.g2.com/discussions/what-do-user-interviews-pay) - 2 comments

### [eSurvey](https://www.g2.com/products/esurvey/reviews)

eSurvey is a comprehensive survey software solution designed to facilitate the creation, distribution, and analysis of surveys across multiple platforms, including web, mobile devices, telephone, and paper questionnaires. It caters to a wide range of research needs, from simple polls to complex, mixed-mode surveys, making it suitable for market research, public opinion polling, and employee satisfaction assessments. Key Features and Functionality: - Multi-Platform Support: Conduct surveys via web, mobile devices (Android smartphones and tablets), telephone, and paper, allowing flexibility in data collection methods. - Advanced Questionnaire Logic: Implement sophisticated logic instructions, such as branching, randomization of questions and answer choices, piping, and consistency checks, to enhance survey flow and data quality. - Voice Capture Module: Record respondents' answers in their own voices, facilitating the collection of qualitative data and richer insights. - Comprehensive Reporting Tools: Generate results in various formats, including tables, charts, and text, with customizable reports that can be printed, uploaded online, or exported to word processors, spreadsheets, or statistical programs like SPSS. - Multilingual Support: Conduct surveys in multiple languages, including those using non-Roman characters, to reach a diverse respondent base. Primary Value and User Solutions: eSurvey addresses the need for a versatile and efficient survey tool that adapts to various data collection methods and research requirements. By offering advanced features like complex logic, voice capture, and robust reporting capabilities, it enables organizations to gather accurate and meaningful data. Its support for multiple languages and platforms ensures accessibility and inclusivity, making it an ideal solution for businesses and researchers aiming to understand and engage with diverse audiences effectively.

**Average Rating:** 4.3/5.0

**Total Reviews:** 136

#### How Do G2 Users Rate eSurvey?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Permissions:** 8.8/10 (Category avg: 8.6/10)
- **Question Types:** 8.8/10 (Category avg: 8.9/10)
- **Data Exporting:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind eSurvey?

- **Seller:** [eSurvey](https://www.g2.com/sellers/esurvey)
- **Year Founded:** 2011
- **HQ Location:** Tel aviv
- **Twitter:** @esurvey  
4 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8febd55322c6be60dd973f6b3fe8bbcc6b7740472bcdd2f62bbed82356fdbd4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fesurvey-online-feedback-systems&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Games
- **Company Size:** 43% Medium, 37% Small

#### What Do G2 Reviewers Say About eSurvey?

_AI-generated summary from verified user reviews_

##### Pros

- Users find eSurvey to be **intuitive and user-friendly** , making survey creation and data analysis straightforward and efficient.
- Users appreciate eSurvey's **user-friendly functionality** , making survey creation and navigation easy and efficient.
- Users appreciate the **helpfulness** of eSurvey, citing its ease of use and effective feedback mechanisms.
- Users praise the **ease of creation** in eSurvey, appreciating its intuitive platform for building and analyzing surveys effortlessly.
- Users find eSurvey's **initial setup exceptionally straightforward** , enabling efficient survey creation and management across regions.

##### Cons

- Users find the **limited data analysis** in eSurvey lacking, expressing a desire for improved reporting and analytics features.
- Users express concern over the **low incentive rewards** and limited question variety, affecting their survey experience.
- Users find the **data visualization options limiting** , lacking advanced features for comprehensive analysis and customization.
- Users find the **limited customization options** in eSurvey restrict creative survey design, craving more flexibility and modern templates.
- Users find the **outdated design** of eSurvey limits engagement and lacks modern templates and customization options.

#### What Are Recent G2 Reviews of eSurvey?

**["Solid Data Collection, But Don’t Skip the Compliance Review"](https://www.g2.com/survey_responses/esurvey-review-12715079)**

**Rating:** 5.0/5.0 stars

_— Brooks A._

[Read full review](https://www.g2.com/survey_responses/esurvey-review-12715079)

**["Flexible survey tool that handles more complex research than most"](https://www.g2.com/survey_responses/esurvey-review-12730182)**

**Rating:** 4.0/5.0 stars

_— Mark E._

[Read full review](https://www.g2.com/survey_responses/esurvey-review-12730182)

#### What Are G2 Users Discussing About eSurvey?

- [How to install ESurvey?](https://www.g2.com/discussions/how-to-install-esurvey)
- [What is ESurvey CAD?](https://www.g2.com/discussions/what-is-esurvey-cad) - 1 comment, 1 upvote
- [What is E survey software?](https://www.g2.com/discussions/what-is-e-survey-software) - 1 upvote
- [How do I download ESurvey CAD?](https://www.g2.com/discussions/how-do-i-download-esurvey-cad) - 1 comment

### [Ballpark - User Research and Surveys](https://www.g2.com/products/ballparkhq/reviews)

Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task-driven questions. It's the perfect mix of survey, video and usability tasks, giving Ballpark unrivaled flexibility for every team. Pick from dozens of survey questions such as multiple-choice, ratings and open questions, alongside tasks, including image preference test, first click and 5 second tests. If you're validating designs and prototypes, our integrations with Figma and Marvel means you can get feedback early and often, with no-code required. Oh and you can also add pre-recorded video guides on every question, giving you the power to make your surveys and tests more personal, resulting in higher quality feedback. Ballpark gives you Our mission is to democratise research and feedback, making it more accessible to every team. Give Ballpark a try today, no credit card required.

**Average Rating:** 4.6/5.0

**Total Reviews:** 61

#### How Do G2 Users Rate Ballpark - User Research and Surveys?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Permissions:** 8.0/10 (Category avg: 8.6/10)
- **Question Types:** 9.1/10 (Category avg: 8.9/10)
- **Data Exporting:** 7.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Ballpark - User Research and Surveys?

- **Seller:** [Ballpark HQ](https://www.g2.com/sellers/ballpark-hq)
- **Year Founded:** 2022
- **HQ Location:** London, GB
- **Twitter:** @ballpark  
289 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0e7a0d502aa8d4f147f028acd5752f07e09d9875f91d24a91e9705663d5dcfd7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fballparkhq&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 52% Medium, 31% Large

#### What Do G2 Reviewers Say About Ballpark - User Research and Surveys?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **quick customer support** from Ballpark, appreciating their responsiveness and helpful guidance throughout the process.
- Users appreciate the **ease of use** of Ballpark, enabling quick survey creation and management with seamless integrations.
- Users find the **ease of creation** of Ballpark exceptional, enabling quick and simple survey setup and customization.
- Users appreciate the **exceptional support** from Ballpark, highlighting their quick responses and willingness to assist throughout the process.

##### Cons

- Users desire greater **customization options** in Ballpark, wishing for features like multiple questions per page.
- Users find the **complexity** of Ballpark's design challenging, often hindering effective testing and usability.
- Users desire enhanced **integration options** for complex prototypes beyond Figma, limiting their functionality with advanced tools.
- Users face **layout issues** that hinder visibility and convenience during recordings, affecting user behavior insights.

#### What Are Recent G2 Reviews of Ballpark - User Research and Surveys?

**["Impressive Usability Tool Backed by an Incredible Team"](https://www.g2.com/survey_responses/ballpark-user-research-and-surveys-review-12672702)**

**Rating:** 5.0/5.0 stars

_— Abbey P._

[Read full review](https://www.g2.com/survey_responses/ballpark-user-research-and-surveys-review-12672702)

**["Great experience and impressive customer support"](https://www.g2.com/survey_responses/ballpark-user-research-and-surveys-review-10858335)**

**Rating:** 5.0/5.0 stars

_— Andrew G._

[Read full review](https://www.g2.com/survey_responses/ballpark-user-research-and-surveys-review-10858335)

#### What Are G2 Users Discussing About Ballpark - User Research and Surveys?

- [What is Ballpark - User Research and Surveys used for?](https://www.g2.com/discussions/what-is-ballpark-user-research-and-surveys-used-for)

### [Zonka Feedback](https://www.g2.com/products/zonka-feedback/reviews)

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform for businesses to collect feedback across channels, unify scattered sources in one place, analyze it with AI, and act in real time. Whether it’s digital journeys and product feedback or frontline and support experiences across locations, Zonka Feedback empowers teams to understand customer experience, reduce churn, improve satisfaction, and drive growth. With easy-to-use yet powerful surveys for NPS, CSAT, CES, and more, businesses can run transactional and relationship programs and capture feedback across email, SMS, WhatsApp, web, in-app, in-product, kiosks, and offline touchpoints. Zonka Feedback seamlessly integrates with leading CRM, Helpdesk, and Marketing platforms, including Salesforce, HubSpot, Intercom, and Zendesk, to trigger surveys and sync scores, creating a holistic 360° view of the customer journey. With out-of-the-box reports, trends, and insights, teams can easily analyze data to drive informed CX improvements. Zonka’s AI Feedback Intelligence unifies feedback analytics and experience signals from tickets, chats, reviews, calls, social, and surveys—sources that often live in silos—into a single platform to deliver actionable insights. Powered by Thematic Analysis, Impact & Sentiment Scoring, Entity Recognition, and Agentic AI, it gives teams instant clarity on what’s working, what’s broken, and where to focus across themes, functions, and locations. Insights Assistant enables teams to instantly query their feedback data and get clear, AI-driven answers to critical questions, such as what’s driving churn, what’s frustrating users, which product enhancements matter most, and more. Zonka Feedback simplifies & speeds up closing the feedback loop with a centralized inbox, case management, reputation management, and intelligent automation. Feedback is routed to the right teams, follow-ups are triggered instantly, and businesses can respond directly to customer feedback and online reviews, proactively engaging detractors and turning negative experiences into loyalty-building moments. \*\*Key Capabilities\*\* - Effortless NPS, CSAT, CES survey & VoC program - Collect responses via Email, SMS, WhatsApp, Web, In-App, Kiosks & more - AI Feedback Intelligence with thematic, sentiment, impact analysis & entity recognition - Reputation Management to unify, monitor, and respond to online reviews - Centralized Inbox with collaborative view, tagging, and tasks - Case Management with tickets, assignments, and direct customer communication - Real-time Alerts via Email, SMS, WhatsApp, Slack, and Microsoft Teams - Workflow Automation to trigger actions and close the loop faster - Reporting & Analytics with out-of-the-box dashboards and trends - Integrations with 50+ platforms, including Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Microsoft Dynamics, Zapier and more.

**Average Rating:** 4.7/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate Zonka Feedback?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Permissions:** 8.3/10 (Category avg: 8.6/10)
- **Question Types:** 9.0/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zonka Feedback?

- **Seller:** [Zonka Feedback](https://www.g2.com/sellers/zonka-feedback)
- **Company Website:** www.zonkafeedback.com
- **Year Founded:** 2014
- **HQ Location:** Gurugram, Haryana
- **Twitter:** @zonkafeedback  
1,270 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21dcdce5a8a4ce8df49b19d8116c029f20c9b1fb827ed2e623f63c57dae1638f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3881439%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Education Management
- **Company Size:** 63% Small, 30% Medium

#### What Do G2 Reviewers Say About Zonka Feedback?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive and exceptional support** offered by Zonka Feedback, enhancing their overall experience significantly.
- Users find Zonka Feedback's **ease of use and setup** exceptional, enhancing customer experience and engagement efficiently.
- Users commend Zonka Feedback for its **massive improvements and feature updates** enhancing customer experience and feedback collection.
- Users commend Zonka Feedback for its **excellent data management** , praising its customization options and supportive integration.
- Users praise the **ease of use** of Zonka Feedback, appreciating its straightforward setup and seamless integration.

##### Cons

- Users face **software instability** within Zonka Feedback, experiencing bugs and confusing navigation that impede usability.
- Users experience **call issues** with Zonka Feedback, limiting in-house reviews and affecting the survey process.
- Users note a **slight learning curve** with advanced features, though excellent support helps ease the transition.
- Users find the **layout issues** of Zonka Feedback frustrating, with confusing navigation and unexpected functionality locations.
- Users report a **slight learning curve** with advanced features, but commend the excellent support for assistance.

#### What Are Recent G2 Reviews of Zonka Feedback?

**["A Strategic Asset for Client Success and Brand Growth"](https://www.g2.com/survey_responses/zonka-feedback-review-12252252)**

**Rating:** 5.0/5.0 stars

_— Khurram K._

[Read full review](https://www.g2.com/survey_responses/zonka-feedback-review-12252252)

**["Zonka Feedback - Intuitive, Customizable, and Seamlessly Integrative"](https://www.g2.com/survey_responses/zonka-feedback-review-12565883)**

**Rating:** 5.0/5.0 stars

_— Colin C._

[Read full review](https://www.g2.com/survey_responses/zonka-feedback-review-12565883)

#### What Are G2 Users Discussing About Zonka Feedback?

- [What are feedback programs?](https://www.g2.com/discussions/what-are-feedback-programs)
- [Which are the tools used for feedback?](https://www.g2.com/discussions/which-are-the-tools-used-for-feedback)
- [What is zonka?](https://www.g2.com/discussions/what-is-zonka)
- [What are the features of a good customer feedback system?](https://www.g2.com/discussions/what-are-the-features-of-a-good-customer-feedback-system)

### [SurveyKiwi](https://www.g2.com/products/surveykiwi/reviews)

Survey Kiwi is a cloud SaaS that lets you build beautiful and professionally designed mobile-ready surveys in minutes. Thanks to 3 main characteristics the product has an average completion rate of 83% vs 20% market average. MOBILE: Now a days more than 70% of surveys are being opened on mobile devices, Survey Kiwi has been thought to work on any device making the mobile UX absolutely stunning. CUSTOMIZATION: Survey Kiwi lets you completely customize your forms and surveys, using colors, images, typographies, logos or even choose from the integrations inside the platform. DYNAMIC: Forms and surveys look alive with videos and gifs. Survey Kiwi even lets you change the content depending on what users answer.

**Average Rating:** 4.3/5.0

**Total Reviews:** 60

#### How Do G2 Users Rate SurveyKiwi?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.9/10)
- **Permissions:** 8.9/10 (Category avg: 8.6/10)
- **Question Types:** 8.9/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SurveyKiwi?

- **Seller:** [Survey Kiwi](https://www.g2.com/sellers/survey-kiwi)
- **Year Founded:** 2015
- **HQ Location:** Delaware, US
- **Twitter:** @KiwiSurvey  
1 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d284adad14e2c3ba4520d1d48904bfdb1af6c6c9164895d64f399b7c7a1bd934&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5380625%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 48% Small, 31% Medium

#### What Do G2 Reviewers Say About SurveyKiwi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of creation** with SurveyKiwi, allowing effortless survey building without technical skills.
- Users value the **ease of use** of SurveyKiwi, making survey creation fast and accessible for everyone.
- Users enjoy the **intuitive interface** of SurveyKiwi, which simplifies survey creation and enhances the feedback process significantly.
- Users appreciate the **simplicity and speed** of SurveyKiwi, making survey creation fast and easy without technical skills.
- Users value the **blazing fast setup** of SurveyKiwi, enabling quick survey deployment without technical expertise.

##### Cons

- Users express frustration with **poor reporting** capabilities, citing limitations in custom filters and automated report delivery.
- Users find the **difficult setup** of SurveyKiwi challenging due to minor quirks and a learning curve for complex logic.
- Users feel that SurveyKiwi is **expensive** due to many advanced features being locked behind a paid plan.
- Users face challenges with **inadequate filtering** , requiring manual data exports and hindering efficient analysis of survey feedback.
- Users find that **integration issues** with other tools limit SurveyKiwi's effectiveness, especially for large-scale surveys.

#### What Are Recent G2 Reviews of SurveyKiwi?

**["SurveyKiwi Makes Survey Creation Fast, Simple, and User-Friendly"](https://www.g2.com/survey_responses/surveykiwi-review-12778774)**

**Rating:** 4.0/5.0 stars

_— Muhammad O._

[Read full review](https://www.g2.com/survey_responses/surveykiwi-review-12778774)

**["Secure, User-Friendly Form Builder with Strong Integrations"](https://www.g2.com/survey_responses/surveykiwi-review-12871178)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/surveykiwi-review-12871178)

#### What Are G2 Users Discussing About SurveyKiwi?

- [What is SurveyKiwi used for?](https://www.g2.com/discussions/what-is-surveykiwi-used-for) - 1 comment

### [Resonate CX](https://www.g2.com/it/products/resonate-cx/reviews)

La tua Visione + La Nostra Piattaforma = Sostenitori del Marchio Tutti i clienti e i dipendenti vogliono essere ascoltati. Noi colmiamo il divario tra te e i tuoi clienti per creare sostenitori del marchio. La nostra piattaforma utilizza strumenti di intelligenza artificiale premiati e apprendimento automatico per analizzare i dati attraverso le interazioni, inclusi analisi facciali e testuali per fornire preziose intuizioni, amplificare i punti di forza e stabilire la tua prima linea. Con la nostra vasta esperienza che si estende attraverso mercati e domini, abbiamo fatto da pionieri nella gestione del feedback e dell'esperienza per settori diversi, tra cui B2B, retail, istruzione, finanza e persino le Autorità Locali di Governo. Questa esperienza cross-domain ci posiziona in modo unico, permettendoci di offrire approfondimenti completi sull'esperienza ai nostri clienti, consentendo loro di avere un impatto genuino.

**Average Rating:** 4.6/5.0

**Total Reviews:** 494

#### How Do G2 Users Rate Resonate CX?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.6/10 (Category avg: 8.9/10)
- **Permessi:** 8.8/10 (Category avg: 8.6/10)
- **Tipi di Domande:** 8.7/10 (Category avg: 8.9/10)
- **Esportazione dei dati:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Resonate CX?

- **Venditore:** [Resonate Solutions](https://www.g2.com/it/sellers/resonate-solutions)
- **Sito web dell'azienda:** www.resonate.cx
- **Anno di Fondazione:** 2001
- **Sede centrale:** North Sydney, Australia
- **Twitter:** @ResonateAU  
214 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eb84df1fa126d2b89f8cb934f5098c11934405b8e861db7e6a34508537469fc7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fresonate-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Store Manager, Responsabile del negozio
- **Top Industries:** Vendita al dettaglio, Gestione dell'istruzione
- **Company Size:** 35% Small, 35% Large

#### What Do G2 Reviewers Say About Resonate CX?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **facilità d'uso** di Resonate CX, rendendo le intuizioni sui clienti e i report senza soluzione di continuità ed efficienti.
- Gli utenti trovano Resonate CX uno **strumento estremamente utile** per gestire il business e supportare la formazione del team.
- Gli utenti apprezzano la **facilità d'uso e la gestione del feedback perspicace** di Resonate CX per migliorare l'esperienza del cliente.
- Gli utenti apprezzano la **piattaforma intuitiva** di Resonate CX, che consente un'analisi efficace del feedback dei clienti e l'identificazione delle tendenze.
- Gli utenti apprezzano le **intuizioni generate** da Resonate CX, migliorando la comprensione e identificando aree per il miglioramento della pratica.

##### Cons

- Gli utenti segnalano **problemi con il sistema di punteggio** che influenzano ingiustamente i punteggi basati su recensioni negative isolate nonostante il feedback complessivamente positivo.
- Gli utenti sperimentano **feedback inadeguati** con ritardi e risposte irrilevanti che influenzano i loro sforzi di miglioramento.
- Gli utenti affrontano sfide con **la segnalazione dei problemi** a causa di false dichiarazioni che influenzano i punteggi e l'indisponibilità delle statistiche in tempo reale.
- Gli utenti affrontano sfide con **problemi di sondaggio** , poiché la trasparenza e i requisiti di commento potrebbero migliorare l'accuratezza e la rilevanza del feedback.
- Gli utenti trovano l'interfaccia **non intuitiva** , spesso si sentono confusi e sopraffatti quando navigano tra le funzionalità della piattaforma.

#### What Are Recent G2 Reviews of Resonate CX?

**["È una grande esperienza usare Resonate!"](https://www.g2.com/it/survey_responses/resonate-cx-review-10777418)**

**Rating:** 4.5/5.0 stars

_— Utente verificato in Istruzione primaria/secondaria_

[Read full review](https://www.g2.com/it/survey_responses/resonate-cx-review-10777418)

**["Interfaccia semplice, dashboard potenti che offrono chiarezza aziendale"](https://www.g2.com/it/survey_responses/resonate-cx-review-13001971)**

**Rating:** 4.5/5.0 stars

_— Adam H._

[Read full review](https://www.g2.com/it/survey_responses/resonate-cx-review-13001971)

### [WordPress Quiz Maker Plugin](https://www.g2.com/products/wordpress-quiz-maker-plugin/reviews)

The WordPress Quiz Maker Plugin by AYS Pro is a comprehensive tool designed to create engaging and interactive quizzes for your website. It allows users to craft an unlimited number of quizzes, each containing an unlimited number of questions, making it suitable for various applications such as educational assessments, customer engagement, and lead generation. Key Features and Functionality: - Unlimited Quizzes and Questions: Create as many quizzes and questions as needed without any restrictions. - Multimedia Integration: Enhance quizzes by incorporating images and videos to make them more interactive. - Randomization Options: Randomize questions and answers to ensure a unique experience for each participant. - Reporting and Analytics: Access detailed reports and analytics to monitor quiz performance and participant engagement. - Email Notifications: Send personalized results, reports, and certificates to users and administrators via email. - Integration Capabilities: Seamlessly integrate with platforms like Google Sheets, Mailchimp, Zapier, Slack, and WooCommerce for enhanced functionality. - Customization Options: Utilize custom form fields, personality quizzes, and multilingual support to tailor quizzes to specific needs. - Security Features: Implement password protection, spam protection, and content copy protection to maintain quiz integrity. - Monetization Support: Integrate with payment gateways like PayPal and Stripe to sell quizzes directly from your website. Primary Value and User Solutions: The WordPress Quiz Maker Plugin addresses the need for an easy-to-use yet powerful quiz creation tool within the WordPress ecosystem. It empowers website owners, educators, and marketers to engage their audience, assess knowledge, and gather valuable insights without requiring coding skills. By offering extensive customization, integration, and reporting features, the plugin enhances user interaction, aids in data collection, and supports monetization strategies, thereby adding significant value to any WordPress site.

**Average Rating:** 4.3/5.0

**Total Reviews:** 78

#### How Do G2 Users Rate WordPress Quiz Maker Plugin?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.9/10)
- **Permissions:** 8.5/10 (Category avg: 8.6/10)
- **Question Types:** 9.0/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind WordPress Quiz Maker Plugin?

- **Seller:** [AYS Pro](https://www.g2.com/sellers/ays-pro)
- **Year Founded:** 2014
- **HQ Location:** Yerevan, AM
- **Twitter:** @AysProPlugins  
54 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22acb36f8d32889f0ebe53dbd0de423b65a9d5e6f07aa60539b992ae78d8b357&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fays-pro-plugins%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 58% Small, 24% Medium

#### What Do G2 Reviewers Say About WordPress Quiz Maker Plugin?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of WordPress Quiz Maker Plugin, enabling quick quiz creation for non-technical individuals.
- Users love the **ease of use** of WordPress Quiz Maker Plugin, making quiz creation fast and enjoyable.
- Users love the **ease of creating quizzes** with WordPress Quiz Maker Plugin, enjoying its user-friendly and intuitive interface.
- Users praise the **intuitive quiz builder** of WordPress Quiz Maker Plugin, making quiz creation fast and enjoyable.
- Users appreciate the **high customizability** of the WordPress Quiz Maker Plugin, enabling diverse quiz creation with ease.

##### Cons

- Users find the **learning curve steep** , with an overwhelming interface for new users and tedious settings adjustments.
- Users find the **limited customization options** restrictive, hindering their ability to match the plugin with their website design.
- Users find the interface **not intuitive** , feeling outdated and overwhelming for both new and experienced users.
- Users find the **limited features** of WordPress Quiz Maker Plugin restrict growth, especially needing the premium version for advanced options.
- Users find the **WordPress Quiz Maker Plugin not user-friendly** due to its overwhelming settings and difficult navigation.

#### What Are Recent G2 Reviews of WordPress Quiz Maker Plugin?

**["Essential for Compliance, But Needs Localization Improvements"](https://www.g2.com/survey_responses/wordpress-quiz-maker-plugin-review-12969632)**

**Rating:** 4.5/5.0 stars

_— Gutterman H._

[Read full review](https://www.g2.com/survey_responses/wordpress-quiz-maker-plugin-review-12969632)

**["Great GDPR-Aligned Quiz Tool for German HR, Missing Critical Integrations"](https://www.g2.com/survey_responses/wordpress-quiz-maker-plugin-review-13062126)**

**Rating:** 4.0/5.0 stars

_— Katy A._

[Read full review](https://www.g2.com/survey_responses/wordpress-quiz-maker-plugin-review-13062126)

#### What Are G2 Users Discussing About WordPress Quiz Maker Plugin?

- [What is WordPress Quiz Maker Plugin used for?](https://www.g2.com/discussions/what-is-wordpress-quiz-maker-plugin-used-for) - 1 comment

### [Product Fruits](https://www.g2.com/products/product-fruits/reviews)

No-code product adoption platform — user onboarding, feature adoption and in-app support, powered by Elvin AI. Product Fruits is a digital adoption platform that helps product and customer success teams guide users to value, drive feature adoption and deliver in-app support. Without writing code. Build product tours, checklists, hints, tooltips and announcements to onboard new users and roll out new features. Layer in an in-app help center, embedded knowledge base and NPS surveys to scale support and catch friction before it becomes a ticket. Two things set Product Fruits apart: 1. Flows guide every user to the next right step. Instead of showing everyone the same generic tour, Flows adapt to where each user is — their role, their progress, their behavior — so the right guidance appears at the right moment. Users never get stuck, and they never see steps they've already mastered. 2. Elvin, the built-in AI agent, is the speed layer. It generates onboarding flows, copy and adaptive logic in minutes — no design or engineering sprints. Teams ship and iterate on their own. #Who it's for Built for product teams who own activation and adoption, and CS teams who own retention and support. Common industries include financial services, education, healthcare, e-commerce and SaaS. #What you can do with Product Fruits - Shorten time to value with personalized onboarding journeys - Increase feature adoption by guiding users to new capabilities - Reduce churn by addressing struggles before users disengage - Scale onboarding across thousands of users without manual effort - Lower support tickets with contextual answers where users need them #How it works Setup takes two steps. First, install the Product Fruits Chrome extension to build tours and guidance flows visually. Then add a JavaScript snippet to your application to publish experiences live. Most teams complete setup in under an hour. #What's included - Flows & guidance: Adaptive product tours, checklists, tooltips and beacons that route each user to their next right step - AI personalization: Elvin designs flow structure and copy that adapts to each user - In-app communication: AI-generated announcements, banners, pop-ups and newsfeeds that keep users informed about updates and features - Feedback & insights: Elvin creates contextual and NPS surveys based on user behavior, capturing sentiment and surfacing friction - Knowledge & support: Centralized help center and Elvin Copilot answering questions from your approved sources, #Why teams choose Product Fruits AI powers every feature and Flows make sure that power lands at the right moment. From building tours to answering support questions, Product Fruits personalizes each step of the journey. The result: faster adoption, higher satisfaction and fewer support escalations.

**Average Rating:** 4.7/5.0

**Total Reviews:** 242

#### How Do G2 Users Rate Product Fruits?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Product Fruits?

- **Seller:** [Product Fruits](https://www.g2.com/sellers/product-fruits)
- **Company Website:** productfruits.com
- **Year Founded:** 2019
- **HQ Location:** Prague, CZ
- **Twitter:** @productfruits  
21 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c93c2051c1183bb6d948a8b6078ec2413128f047299eba20f321583a723c1de&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fproduct-fruits%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, CTO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 64% Small, 26% Medium

#### What Do G2 Reviewers Say About Product Fruits?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Product Fruits, allowing swift onboarding and effortless creation of guides and tips.
- Users love the **easy setup** of Product Fruits, allowing seamless onboarding and saving valuable time.
- Users find the **intuitive design** of Product Fruits enhances onboarding, making it easy for non-technical members to use.
- Users appreciate the **excellent customer support** of Product Fruits, praising the team's responsiveness and effective communication.
- Users love the **intuitive and user-friendly interface** of Product Fruits, making interactive content creation effortless and effective.

##### Cons

- Users find **limited customization** frustrating, especially regarding advanced design options and styling flexibility for Product Fruits.
- Users experience a notable **learning curve** initially due to the multitude of features and settings in Product Fruits.
- Users find **difficult customization** challenging due to the need for development work and limited styling flexibility in Product Fruits.
- Users experience **poor reporting** with Product Fruits, finding analytics unsatisfactory and lacking deeper insights for better decision-making.
- Users find the product **expensive** due to fluctuating MAU-based pricing and costly third-party tool requirements.

#### What Are Recent G2 Reviews of Product Fruits?

**["Simple, Fast Editor with AI-Powered Guide Creation and Responsive Support"](https://www.g2.com/survey_responses/product-fruits-review-13184032)**

**Rating:** 4.5/5.0 stars

_— Vinicius W._

[Read full review](https://www.g2.com/survey_responses/product-fruits-review-13184032)

**["Product Fruits Delivers: Intuitive UX, Rock-Solid Reliability, and a Game-Changing Elvin AI"](https://www.g2.com/survey_responses/product-fruits-review-12945281)**

**Rating:** 5.0/5.0 stars

_— Trond-Daniel K._

[Read full review](https://www.g2.com/survey_responses/product-fruits-review-12945281)

### [Outgrow](https://www.g2.com/products/outgrow/reviews)

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.

**Average Rating:** 4.7/5.0

**Total Reviews:** 318

#### How Do G2 Users Rate Outgrow?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Permissions:** 9.0/10 (Category avg: 8.6/10)
- **Question Types:** 8.6/10 (Category avg: 8.9/10)
- **Data Exporting:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Outgrow?

- **Seller:** [Outgrow](https://www.g2.com/sellers/outgrow)
- **Company Website:** www.outgrow.co
- **Year Founded:** 2012
- **HQ Location:** New York, NY
- **Twitter:** @OutgrowCo  
3,719 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39705d254382fce2f3181a8faf12b278e8dc8faab6bf2df8f31b5f195e42ec27&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7966190%2F&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 79% Small, 17% Medium

#### What Do G2 Reviewers Say About Outgrow?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Outgrow's **ease of use** remarkable, enabling quick creation of tools without technical hurdles.
- Users praise Outgrow for its **responsive customer support** , noting quick replies and effective solutions for their queries.
- Users appreciate the **user-friendly builder and robust analytics** of Outgrow, enabling easy creation of engaging content.
- Users value the **ease of use** of Outgrow, finding it simple to create effective interactive content effortlessly.
- Users find the **easy setup** of Outgrow highly beneficial for quickly deploying engaging tools without extensive support.

##### Cons

- Users experience a challenging **learning curve** , finding the platform difficult to navigate due to its complexity.
- Users find Outgrow's **limited features** frustrating, particularly regarding customization and email segmentation in the basic plan.
- Users find **missing features** in the basic plan limiting, particularly regarding email segmentation and design options.
- Users find Outgrow's plans **expensive** , particularly for advanced analytics and custom branding features, which require additional payments.
- Users feel limited by **customization options** , often struggling to style pages without incurring additional costs.

#### What Are Recent G2 Reviews of Outgrow?

**["Great Tool for Building Engaging Forms!"](https://www.g2.com/survey_responses/outgrow-review-13035202)**

**Rating:** 5.0/5.0 stars

_— 재연 ._

[Read full review](https://www.g2.com/survey_responses/outgrow-review-13035202)

**["Powerful calculator tool with great support"](https://www.g2.com/survey_responses/outgrow-review-12921380)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/outgrow-review-12921380)

### [Pollfish](https://www.g2.com/products/pollfish/reviews)

Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform. Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach. Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. Users can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment. Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting. Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, apply filters and cross-tabulations, and share interactive dashboards. Pollfish also provides 24/7 human customer support, ensuring users can receive real-time assistance throughout survey setup, targeting, launch, and analysis. Pollfish prioritizes data quality through multi-layer fraud detection, device fingerprinting, duplicate prevention, behavioral quality checks, and attention filters. The platform adheres to GDPR-compliant data protection standards to ensure respondent integrity and reliable research outcomes.

**Average Rating:** 4.6/5.0

**Total Reviews:** 56

#### How Do G2 Users Rate Pollfish?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Permissions:** 8.7/10 (Category avg: 8.6/10)
- **Question Types:** 9.4/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Pollfish?

- **Seller:** [Prodege](https://www.g2.com/sellers/prodege)
- **Year Founded:** 2005
- **HQ Location:** El Segundo, California
- **Twitter:** @ProdegeLLC  
878 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3ef3efae36d19e1bb5f69b46ca52f448babdd4dd85dd69ce562ead6d9885cde4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1015739%2F&secure%5Burl_type%5D=linkedin_company_website)  
623 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 55% Small, 41% Medium

#### What Do G2 Reviewers Say About Pollfish?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendliness and quality of data** from Pollfish, enhancing survey creation and research outcomes.
- Users appreciate the **fantastic fast customer service** offered by Pollfish, enhancing their overall experience significantly.
- Users value the **ease of use** of Pollfish, enjoying a user-friendly dashboard and quick results delivery.
- Users find Pollfish's interface highly **intuitive** , facilitating quick survey creation and effective data handling.
- Users love the **quick setup** of Pollfish surveys, appreciating the intuitive interface and speedy response times.

##### Cons

- Users express concerns about **survey issues** , particularly regarding response authenticity and a need for a more modern UI.
- Users find Pollfish **not user-friendly** due to UI issues and lack of access to demographic data directly on the platform.
- Users find the **costs of Pollfish** quite high, particularly for accessing filtered or separate A/B test results.
- Users find the **limited customization** of Pollfish restricts the user experience and survey creation flexibility.
- Users report **dashboard issues** with Pollfish, including occasional crashes that disrupt the survey experience.

#### What Are Recent G2 Reviews of Pollfish?

**["Easy Self-Service Form Builder—No Sales Needed"](https://www.g2.com/survey_responses/pollfish-review-12969710)**

**Rating:** 4.5/5.0 stars

_— Katarína N._

[Read full review](https://www.g2.com/survey_responses/pollfish-review-12969710)

**["Incredibly Helpful Support That Goes Above and Beyond"](https://www.g2.com/survey_responses/pollfish-review-12667087)**

**Rating:** 4.5/5.0 stars

_— Lisa S._

[Read full review](https://www.g2.com/survey_responses/pollfish-review-12667087)

#### What Are G2 Users Discussing About Pollfish?

- [How do you complete a Pollfish survey?](https://www.g2.com/discussions/how-do-you-complete-a-pollfish-survey)
- [Can I earn from Pollfish?](https://www.g2.com/discussions/can-i-earn-from-pollfish)
- [How good is Pollfish?](https://www.g2.com/discussions/how-good-is-pollfish)
- [How does Pollfish work?](https://www.g2.com/discussions/how-does-pollfish-work)

### [Lyssna](https://www.g2.com/products/lyssna/reviews)

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.

**Average Rating:** 4.5/5.0

**Total Reviews:** 174

#### How Do G2 Users Rate Lyssna?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Permissions:** 8.3/10 (Category avg: 8.6/10)
- **Question Types:** 9.0/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Lyssna?

- **Seller:** [Lyssna](https://www.g2.com/sellers/lyssna)
- **Company Website:** www.lyssna.com
- **Year Founded:** 2008
- **HQ Location:** Collingwood, Victoria
- **Twitter:** @wearelyssna  
4,409 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e18bf1aa8bb133e99e29cfdd79d05f80ae7ec23187839cb5e4b7832c7fd2aea5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7576117%2F&secure%5Burl_type%5D=linkedin_company_website)  
52 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Designer, Senior Product Designer
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 38% Medium, 38% Small

#### What Do G2 Reviewers Say About Lyssna?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Lyssna **incredibly intuitive** , allowing for seamless use without excessive reliance on documentation.
- Users find Lyssna to be **intuitive and easy to use** , with valuable templates and quick feedback for projects.
- Users find Lyssna's **easy setup** intuitive, with templates and quick turnaround enhancing their overall experience.
- Users praise the **exceptional customer support** of Lyssna, appreciating quick insights and helpful webinars that enhance their experience.
- Users find Lyssna incredibly **intuitive to use** , making it easy to get started without extensive documentation.

##### Cons

- Users desire more **customization options** in Lyssna, including navigation features and participant screening capabilities.
- Users struggle with **survey issues** like lack of autosave and basic questionnaire logic, affecting their experience.
- Users struggle with **pricing issues** , finding it unclear and potentially costly with rapid scaling for frequent analyses.
- Users feel the **limited customization** of Lyssna restricts the user experience and feature effectiveness for diverse testing needs.
- Users find the pricing of Lyssna can become **expensive** , particularly with frequent analyses and unclear initial costs.

#### What Are Recent G2 Reviews of Lyssna?

**["Clean, Intuitive Surveys with Seamless Automation and Fantastic Support"](https://www.g2.com/survey_responses/lyssna-review-12981118)**

**Rating:** 4.0/5.0 stars

_— Virginia G._

[Read full review](https://www.g2.com/survey_responses/lyssna-review-12981118)

**["Clean UI, Strong UX Research Tools, and Best-in-Class AI-to-Support Handoff"](https://www.g2.com/survey_responses/lyssna-review-12670602)**

**Rating:** 4.5/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/lyssna-review-12670602)

#### What Are G2 Users Discussing About Lyssna?

- [What is Usability Hub used for?](https://www.g2.com/discussions/what-is-usability-hub-used-for) - 1 upvote

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[Browse Survey Themes](/categories/survey/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated 

Products classified in the overall Survey category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Survey to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Survey category.

In addition to qualifying for inclusion in the Survey Software category, to qualify for inclusion in the Medium-Sized Business Survey Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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