# Best Survey Software for Medium-Sized Businesses - Page 2 ## How Many Survey Software Products Does G2 Track? **Total Products under this Category:** 558 ### Category Stats (Aug 2026) - **Average Rating:** 4.41/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Sphinx Declic (+2.35%) - Among all products in this category, Sphinx Declic recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Survey Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 154,300+ Authentic Reviews - 558+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Survey Software ![G2 Grid® for Survey Software plotting products by satisfaction and market presence](https://www.g2.com/categories/survey/grids.png?focus%5B%5D=1434&focus%5B%5D=541&focus%5B%5D=89299&focus%5B%5D=663&focus%5B%5D=23672&focus%5B%5D=78926&focus%5B%5D=13751&focus%5B%5D=19287) Highlighted products: Google Workspace, SurveyMonkey, Microsoft Forms, Microsoft 365, Jotform, Leapsome, Typeform, and Delighted. Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=microsoft-forms&focus%5B%5D=microsoft365&focus%5B%5D=jotform&focus%5B%5D=leapsome&focus%5B%5D=typeform&focus%5B%5D=delighted&segment=mid-market) **Sponsored** ### Alchemer Survey Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for? Alchemer Survey is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, market research studies, employee engagement surveys, product feedback loops, and academic or organizational research. It supports both one-off surveys and ongoing, multi-wave feedback programs across industries including technology, healthcare, education, financial services, and retail. Who is Alchemer Survey for? Alchemer Survey is built for researchers, CX professionals, HR teams, marketers, and product managers who need advanced survey logic and reporting without requiring dedicated IT or data science support. It serves organizations of all sizes — from small teams running targeted studies to enterprises managing global, multi-language feedback programs. Key capabilities: - Advanced survey building with branching logic, piping, randomization, and skip patterns — enabling highly tailored respondent experiences - Pre-built templates for common use cases alongside full custom-build options, so teams can launch fast or go deep - Omnichannel distribution via email, web, SMS, embedded links, QR codes, and social media — maximizing reach and response rates - Real-time reporting and analytics with live dashboards, response filtering, cross-tabulation, and exportable reports for easy stakeholder sharing - Multi-language support for global research programs, with role-based permissions to manage access and data governance at scale - Scalable architecture that grows with organizational needs — from a single survey to enterprise-wide feedback operations How does Alchemer Survey compare to other survey platforms? Alchemer Survey sits between simple tools like SurveyMonkey and Google Forms and enterprise platforms like Qualtrics. It offers research-grade features — advanced logic, robust reporting, and flexible distribution — at a price point and implementation complexity accessible to mid-market teams. Organizations that have outgrown basic tools but don't need (or want to pay for) a full enterprise suite consistently cite Alchemer Survey as a preferred alternative. Bottom line: Alchemer Survey gives organizations the tools to ask smarter questions, reach the right audiences, and act on what they learn — whether running a quick pulse survey or a comprehensive global research program. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=28&secure%5Bchosen_at%5D=2026-08-02T09%3A28%3A45Z&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1627&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%2Fmid-market%3Fpage%3D2&secure%5Btoken%5D=f197cd4493f7c474826288515966d0b1291f34af62cf7d7a8ebbd906f9144c8a&secure%5Burl%5D=https%3A%2F%2Fwww.alchemer.com%2Fl%2Falchemer-survey-g2-ppc%2F&secure%5Burl_type%5D=book_demo) ### [Suzy](https://www.g2.com/products/suzy/reviews) Suzy is an end-to-end consumer insights platform that integrates quant, qual, and high quality audiences into a single connected research cloud. Suzy’s suite of products allows you to conduct robust and iterative research — efficiently and at scale. **Average Rating:** 4.7/5.0 **Total Reviews:** 139 #### How Do G2 Users Rate Suzy? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Suzy? - **Seller:** [Suzy](https://www.g2.com/sellers/suzy-32cd8b78-aaf4-4ec9-89d2-b591981daa8a) - **Company Website:** suzy.com - **Year Founded:** 2017 - **HQ Location:** New York, NY - **Twitter:** @AskSuzyBiz 13,689 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fa48cdeb19e97cf3bae10cf8f9f1771a0cdc604ffe6eb51899afae59a6d72a1d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fasksuzy%2F&secure%5Burl_type%5D=linkedin_company_website) 186 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Consumer Goods, Marketing and Advertising - **Company Size:** 43% Medium, 30% Large #### What Do G2 Reviewers Say About Suzy? _AI-generated summary from verified user reviews_ ##### Pros - Users find Suzy to be **exceptionally easy to use** , with great functionality and seamless integration into workflows. - Users value Suzy for its **rapid testing capabilities** and seamless support, enhancing their research efficiency and effectiveness. - Users value Suzy for its **cost-efficiency and real-time insights** , significantly saving time and money while aiding decision-making. - Users commend the **amazing customer support** from Suzy, highlighting quick responses and a friendly team. - Users love Suzy for its **rapid concept testing** capabilities, enabling swift evaluations with targeted audiences. ##### Cons - Users find **limited customization** in Suzy, seeking more tools for labeling and organizing research themes effectively. - Users face **survey flexibility issues** with Suzy, impacting data quality and user experience in research. - Users note the **complexity and steep learning curve** of Suzy, which can be challenging for beginners. - Users face **limited audience diversity** with Suzy, making it challenging to conduct niche-specific research effectively. - Users find Suzy's **limited features** hinder flexibility and data quality for complex research needs. #### What Are Recent G2 Reviews of Suzy? **["Speedy Insights with a Steep Learning Curve"](https://www.g2.com/survey_responses/suzy-review-12863257)** **Rating:** 4.5/5.0 stars _— Evaine L._ [Read full review](https://www.g2.com/survey_responses/suzy-review-12863257) **["Streamlined Market Research with Robust Compliance"](https://www.g2.com/survey_responses/suzy-review-12930729)** **Rating:** 4.5/5.0 stars _— Orsjeer T._ [Read full review](https://www.g2.com/survey_responses/suzy-review-12930729) #### What Are G2 Users Discussing About Suzy? - [What advice would you give to others considering Suzy for consumer insights?](https://www.g2.com/discussions/what-advice-would-you-give-to-others-considering-suzy-for-consumer-insights) - [What does Suzy do?](https://www.g2.com/discussions/what-does-suzy-do) - [What is Suzy company?](https://www.g2.com/discussions/what-is-suzy-company) - [How does Suzy work?](https://www.g2.com/discussions/how-does-suzy-work) - [What is Suzy support?](https://www.g2.com/discussions/what-is-suzy-support) ### [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study. • Insights that arrive after the decision has already been made. • Business teams route around research — using unvalidated generic AI tools. Qualtrics Market Research replaces that infrastructure. We're the only platform where research expertise, validated methodology, and AI are natively embedded, not bolted on — built on 20+ years of experience insights and trained on millions of proprietary and unique market research survey responses that generic AI tools can’t replicate. Research platform, human and synthetic panels, advanced methodology, and AI-powered synthesis — integrated natively, not stitched together. And uniquely: research sits in the same system as CX and EX data, closing the loop between insight and measurable business outcomes in a way no agency or point solution can. The result: research shifts from scarcity to abundance. • Decision-grade insights in 24–48 hours instead of 6–8 weeks. • Research costs cut 50–85%. • Insights compound into institutional knowledge instead of disappearing into slide decks. • Research becomes the thing every business decision runs through. Customers see the difference quickly. • Gabb cut time-to-insight from 7 days to 4 hours and runs research at 50% lower cost. • Navy Federal Credit Union delivers strategic research in under 4 hours versus 5 days. • Workday generated 1,700 product improvement ideas in 3 months. • Booking.com cut fielding costs 50% with synthetic panels. • Victoria's Secret runs 200%+ more research projects on the same team. • Across deployments, Nucleus Research finds an average 100% ROI with 1.5-year payback. Qualtrics is also named a Strong Performer in The Forrester Wave™ for Experience Research Platforms (https://www.qualtrics.com/ebooks-guides/experience-research-wave-report/). \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Why teams choose Qualtrics Market Research 1) Research platform + research expertise + research-grade AI — purpose-built to work together Most platforms give you survey software. Qualtrics gives you a research system. 20+ years of market research expertise embedded in the platform itself. AI trained on real market research data, not internet scraping. Panel access, study design, advanced analytics, and synthesis — integrated natively, not stitched together through APIs. And when you need to connect to your BI tools (Tableau, Power BI, Looker) or bring in specialized panels, Qualtrics is built to integrate, not replace. Agencies have the expertise but not the platform. DIY tools have the platform but not the expertise. Generic AI moves fast but has no research foundation. Qualtrics is the only option where all three exist natively — and plays well with the rest of your stack. 2) The only ecosystem that connects research to CX, EX, and operational data Research sits in the same system as the experience data your organization already collects — CX satisfaction scores, EX engagement metrics, operational performance data. Research questions can be triggered by what's happening in your programs. Findings can be validated against real business outcomes. You can prove research ROI by connecting insights to measurable results. No agency, no specialized MR platform, and no AI tool offers this natively — and it cannot be replicated by stitching tools together. This closes the loop between insight and outcome in a way no one else can. 3) Governance that scales research without diluting it The risk of research democratization is confident conclusions built on flawed inputs — more teams running studies, fewer with methodology expertise to run them well. Qualtrics is the only platform with built-in guardrails that prevent flawed studies from being fielded, a published validation framework for synthetic data that survives stakeholder scrutiny, and centralized visibility that lets research leaders see and govern everything running across the organization. Fast and governed. Scaled and rigorous. That combination doesn't exist anywhere else. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ What you can do with Qualtrics Market Research Move from project to platform. Research becomes always-on infrastructure, not a request queue. Continuous tracking, always-available findings, and AI that surfaces what teams already know before they ask. Every study compounds in Research Hub — the 10th study on a topic makes the 1st study more valuable, not obsolete. Research Agent lets any team member get validated answers without a trained researcher in the room — so research scales beyond the research team without creating governance risk. Get decision-grade insights without the agency wait. Deliver insights in 24–48 hours instead of 6–8 weeks — so findings arrive before the decision, not after it. Synthetic panels compress directional research from weeks to hours at 50% lower cost. Apply advanced methodology (Conjoint with HB analysis, MaxDiff with TURF, Van Westendorp, Gabor-Granger) without an agency — built into the platform so the economics of high-quality research change permanently. AI handles transcript coding, theme detection, and summary generation, so researchers spend their time on interpretation, not mechanics. Govern research as it scales. Built-in methodology guardrails prevent flawed studies from being fielded — Research Agent (early access) enforces best practices at the point of study creation, not after results come back. Federated permissions and branded templates let every team operate within shared quality standards. Audit trails, AI transparency, and a published synthetic validation framework (Generalization, Data Shape, Diversity, Transferability) provide the provenance enterprise stakeholders will ask about. SOC 2, GDPR, HITRUST, ISO 27001, and FedRAMP round out the compliance posture procurement teams already know how to approve. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Key Qualtrics Market Research capabilities • Research hub — AI-powered search and synthesis across every study, including external documents; cross-study intelligence surfaces patterns automatically • Advanced survey tools — Drag-and-drop survey builder, advanced logic, quota management, support for 100+ question types, and PhD-backed templates • Research agent (early access) — AI-guided study scoping for Conjoint and MaxDiff, questionnaire drafting, plain-language Q&A against your accumulated research library • Synthetic panels — Launch studies instantly to pre-test survey designs, screen dozens of ideas, explore new populations, or extend first-wave findings with simulated row-level responses from research- grade AI that replicate real-world audience patterns • Integrated human panels — reach 200M+ vetted respondents across 200+ global markets through a curated network of 30+ panel partners, all accessible in the platform • UX research - Moderated and unmoderated user testing, card sorting and tree testing on the same platform as other market research capabilities. • Advanced methodology — Conjoint (CBC with HB analysis), MaxDiff with TURF, Van Westendorp PSM, Gabor-Granger, segmentation, brand tracking, concept testing • AI summary — automated transcript coding, theme detection, and highlight reel generation for qualitative work • Video & audio analysis — Analyzes thousands of open-text responses and automatically surfaces key themes, sentiment trends, and representative quotes with AI. • Conversational feedback — Uncover layers of valuable context with intelligent follow-up questions that dynamically adapts to customer input • ExpertReview — AI-driven survey quality and methodology checks at the point of design • Stats iQ + Text iQ — AI-powered statistical analysis and open-end text analytics CX + EX + MR integration — research connects natively to experience programs, the only platform that does • Prebuilt XM solutions — survey-in-a-box for brand tracking, concept testing, message testing, A&U, and UX research •Advanced analysis — Crosstabs and customizable reporting dashboards REST API, multi-channel distribution including email and SMS, WCAG 2.0 compliant • Enterprise governance — federated permissions, branded templates, audit trails, AI transparency, bias auditing • System integrations — Salesforce, Snowflake, Tableau, Power BI • Compliance — SOC 2, GDPR, HITRUST, ISO 27001, FedRAMP \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - ABOUT QUALTRICS Qualtrics is the AI-powered experience and research platform organizations use to understand customers, employees, and markets — and act on what they learn. Across customer experience, employee experience, and market research, the Qualtrics platform combines proprietary AI, PhD-backed methodology, and the world's most flexible feedback technology to help teams design better products, deliver better experiences, and make better decisions, faster. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - RELATED QUALTRICS PRODUCTS Qualtrics Customer Experience Hear every customer's voice, fix every broken experience, and increase loyalty and lifetime value. Combines an AI-powered listening engine, predictive intelligence, and closed-loop action capabilities so teams can move beyond measurement to drive change across the entire customer journey. https://www.g2.com/products/qualtrics-customer-experience/reviews Qualtrics Employee Experience Gather continuous feedback at every employee moment that matters and take action to improve engagement, talent planning, productivity, and innovation. Pairs AI-driven analytics and IO-psychology-based decision tools with guided manager action planning and real-time automated workflows. https://www.g2.com/products/qualtrics-employee-experience/reviews **Average Rating:** 4.4/5.0 **Total Reviews:** 2,913 #### How Do G2 Users Rate Qualtrics Market Research? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind Qualtrics Market Research? - **Seller:** [Qualtrics](https://www.g2.com/sellers/qualtrics) - **Company Website:** www.qualtrics.com - **Year Founded:** 2002 - **HQ Location:** Provo, UT - **Twitter:** @Qualtrics 42,137 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1ec005b3e09b6d51d9a439f06be24a872c533df3b3b8c47b5851a8358ecb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314350%2F&secure%5Burl_type%5D=linkedin_company_website) 6,231 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Student, Research Assistant - **Top Industries:** Higher Education, Education Management - **Company Size:** 45% Large, 34% Medium #### What Do G2 Reviewers Say About Qualtrics Market Research? _AI-generated summary from verified user reviews_ ##### Pros - Users find Qualtrics Market Research to be **extremely user-friendly** , enabling quick and efficient survey creation and management. - Users appreciate the **ease of survey creation** in Qualtrics, enjoying its workflow options and powerful features. - Users value the **ease of building sophisticated surveys** with Qualtrics, benefiting from its versatile features and automation options. - Users find Qualtrics Market Research to be **intuitive and user-friendly** , allowing for easy survey creation and data analysis. - Users value the **ease of creation** in Qualtrics, enabling quick and intuitive survey development with diverse options. ##### Cons - Users face **survey collaboration issues** with Qualtrics, as full control limits sharing and complicates feedback processes. - Users find **survey limitations** frustrating, citing issues with interactivity, customization, and outdated features affecting engagement. - Users find a **steep learning curve** in Qualtrics Market Research, making survey design and troubleshooting challenging. - Users find the **limited customization** in Qualtrics CoreXM restricts their ability to tailor surveys effectively. - Users find the **pricing issues** of Qualtrics Market Research concerning, feeling it's too expensive compared to alternatives. #### What Are Recent G2 Reviews of Qualtrics Market Research? **["Very useful for Wellness Surveys, Feedback Collection and Research Work"](https://www.g2.com/survey_responses/qualtrics-market-research-review-12806991)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/qualtrics-market-research-review-12806991) **["Intuitive Surveys, Results can be difficult to view"](https://www.g2.com/survey_responses/qualtrics-market-research-review-12705973)** **Rating:** 4.0/5.0 stars _— Emily H._ [Read full review](https://www.g2.com/survey_responses/qualtrics-market-research-review-12705973) #### What Are G2 Users Discussing About Qualtrics Market Research? - [How are organizations utilizing Qualtrics CoreXM to gather and analyze customer experience data?](https://www.g2.com/discussions/how-are-organizations-utilizing-qualtrics-corexm-to-gather-and-analyze-customer-experience-data) - 1 comment - [What is Qualtrics CoreXM used for?](https://www.g2.com/discussions/what-is-qualtrics-corexm-used-for) - 2 comments, 2 upvotes - [Is qualtrics better than SurveyMonkey?](https://www.g2.com/discussions/is-qualtrics-better-than-surveymonkey) - 3 comments, 1 upvote - [What is qualtrics platform?](https://www.g2.com/discussions/what-is-qualtrics-platform) - 1 comment - [What is CoreXM?](https://www.g2.com/discussions/what-is-corexm) - 1 comment ### [SurveyMars](https://www.g2.com/products/surveymars/reviews) SurveyMars is a completely free survey and poll maker platform. With unlimited surveys, questions, and responses, you can gather insights quickly and effortlessly. Get started for free and there is no credit card required. **Average Rating:** 4.7/5.0 **Total Reviews:** 135 #### How Do G2 Users Rate SurveyMars? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 9.0/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind SurveyMars? - **Seller:** [SurveyMars](https://www.g2.com/sellers/surveymars) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea02818ce88db683805b8e2bbe323f0991ef9e09ec5064ceb545618f13721686&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsurveymars%2F&secure%5Burl_type%5D=linkedin_company_website) 7 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 65% Small, 22% Medium #### What Do G2 Reviewers Say About SurveyMars? _AI-generated summary from verified user reviews_ ##### Pros - Users find it incredibly easy to create surveys with **varied question types and helpful AI hints** on SurveyMars. - Users value the **fast and easy experience** of SurveyMars, appreciating its secure and attractive UX/UI design. - Users love the **simple and fast survey creation** in SurveyMars, allowing quick feedback collection without needing technical skills. - Users find SurveyMars **incredibly user-friendly** , allowing even non-technical teams to efficiently create and send surveys. - Users praise the **easy setup** of SurveyMars, enabling immediate survey creation without complicated onboarding processes. ##### Cons - Users desire **more advanced customization options** in SurveyMars for enhanced survey design flexibility. - Users find the **limited data analysis capabilities** of SurveyMars restrictive for comprehensive audience segmentation and reporting. - Users report **export limitations** and **mobile formatting issues** that hinder efficient survey experiences and data handling. - Users point out the **missing advanced security and customization features** , limiting suitability for sensitive enterprise surveys. - Users find the **poor visualization** in SurveyMars limits data analysis and sharing of insights effectively. #### What Are Recent G2 Reviews of SurveyMars? **["SurveyMars Streamlined Restaurant Feedback with Smart Skip Logic and Faster Insights"](https://www.g2.com/survey_responses/surveymars-review-13146327)** **Rating:** 5.0/5.0 stars _— Dean B._ [Read full review](https://www.g2.com/survey_responses/surveymars-review-13146327) **["Great logic features and flexible pricing for ecosystem survey data"](https://www.g2.com/survey_responses/surveymars-review-13166615)** **Rating:** 5.0/5.0 stars _— Elena R._ [Read full review](https://www.g2.com/survey_responses/surveymars-review-13166615) ### [QuestionPro](https://www.g2.com/products/questionpro/reviews) QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,138 #### How Do G2 Users Rate QuestionPro? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Permissions:** 8.6/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind QuestionPro? - **Seller:** [QuestionPro](https://www.g2.com/sellers/questionpro-e7e208d7-85c1-4b51-8202-7d5f10958265) - **Year Founded:** 2005 - **HQ Location:** Austin , Texas - **Twitter:** @questionpro 13,094 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0dc91796af7eb938994d28b67b1dcbda5faebf83ab4934cae23515e11db3c577&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3035857%2F&secure%5Burl_type%5D=linkedin_company_website) 534 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Executive Director, Student - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 60% Small, 23% Medium #### What Do G2 Reviewers Say About QuestionPro? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of QuestionPro, appreciating its customizable templates and straightforward survey creation. - Users value the **excellent customer service** of QuestionPro, making the platform user-friendly and supportive for all needs. - Users commend the **intuitive interface** of QuestionPro, highlighting its ease of use and quick setup for questionnaires. - Users highlight the **exceptional customer support** of QuestionPro, noting their responsiveness and helpfulness throughout the experience. - Users appreciate the **ease of creation** in QuestionPro, finding it simple to design surveys quickly and efficiently. ##### Cons - Users find **survey limitations and performance issues** in QuestionPro, impacting the effectiveness of their feedback collection. - Users find the **learning curve steep** with QuestionPro, requiring extra time to navigate its extensive functionality. - Users note that the **expensive pricing structure** of QuestionPro limits access to vital features and services. - Users find the **limited customization** options frustrating, as they seek more flexibility in dashboards and exports. - Users find QuestionPro **not intuitive** , causing frustration when searching for settings and customizing surveys effectively. #### What Are Recent G2 Reviews of QuestionPro? **["Powerful, Flexible Survey Platform for Patient-Centered Research"](https://www.g2.com/survey_responses/questionpro-review-13189843)** **Rating:** 5.0/5.0 stars _— info O._ [Read full review](https://www.g2.com/survey_responses/questionpro-review-13189843) **["User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics"](https://www.g2.com/survey_responses/questionpro-review-12925750)** **Rating:** 4.5/5.0 stars _— Konjengbam M._ [Read full review](https://www.g2.com/survey_responses/questionpro-review-12925750) #### What Are G2 Users Discussing About QuestionPro? - [What is QuestionPro used for?](https://www.g2.com/discussions/what-is-questionpro-used-for) - 1 comment ### [Experience.com](https://www.g2.com/products/experience-com/reviews) Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. This platform serves a diverse audience, including local professionals and multi-location brands, aiming to strengthen their online reputation and build trust with their customers. The primary focus of Experience.com is to empower businesses to achieve excellence in customer experience (CX), employee engagement (EX), and reputation management. By harnessing insights derived from customer feedback, organizations can gain a deeper understanding of their audience's needs and preferences. This understanding allows businesses to tailor their services and interactions, ultimately leading to improved customer satisfaction and loyalty. Experience.com is suitable for companies of all sizes, making it an adaptable solution for various industries. Key features of Experience.com include advanced analytics tools that analyze customer feedback in real-time, enabling businesses to identify trends and areas for improvement. The platform also offers customizable surveys and feedback mechanisms, allowing organizations to gather insights directly from their customers. Additionally, the integration of AI technology helps automate responses and provides actionable recommendations, streamlining the reputation management process. By utilizing these features, businesses can not only maintain a positive online reputation but also leverage it to attract new customers. Experience.com stands out in its category by offering a holistic approach to reputation management. It combines customer feedback, employee engagement, and data analytics into a single platform, ensuring that businesses can address all aspects of their reputation. This integrated approach not only simplifies the management process but also enhances the overall effectiveness of reputation-building efforts. By focusing on both customer and employee experiences, Experience.com helps organizations create a cohesive brand image that resonates with their target audience. Overall, Experience.com provides a valuable resource for businesses looking to enhance their online reputation and foster trust with their customers. Through its innovative features and comprehensive approach, the platform equips organizations with the tools necessary to thrive in a competitive marketplace while maintaining a strong connection with their audience. **Average Rating:** 4.8/5.0 **Total Reviews:** 391 #### How Do G2 Users Rate Experience.com? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 9.1/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind Experience.com? - **Seller:** [Experience.com](https://www.g2.com/sellers/experience-com) - **Company Website:** experience.com - **Year Founded:** 2015 - **HQ Location:** San Ramon, California - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7298cf79424972daa9bc402206881f36820b55c3ba15a583a0841455364f3630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7790598%2F&secure%5Burl_type%5D=linkedin_company_website) 266 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Branch Manager, Loan Officer - **Top Industries:** Financial Services, Real Estate - **Company Size:** 40% Medium, 32% Small #### What Do G2 Reviewers Say About Experience.com? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Experience.com, appreciating its seamless setup and intuitive user interface. - Users praise the **exceptional customer support** from Experience.com, highlighting timely assistance and valuable resources available. - Users appreciate the **user-friendly setup** and **exceptional customer service** provided by Experience.com, enhancing their experience. - Users appreciate the **efficiency in managing reviews** with Experience.com, streamlining their workflow and enhancing overall productivity. - Users value the **fact-based customer experiences** provided by Experience.com, boosting their marketing and business growth confidence. ##### Cons - Users find the **linking issues** in Experience.com cumbersome, preferring direct posting to other review sites instead. - Users often face **connection issues** with Experience.com, making account linking and social media integration frustrating. - Users find **integration issues** frustrating, particularly with linking accounts and options tailored for loan officers. - Users find the **social media integration confusing** , often struggling to link their accounts and share reviews effectively. - Users find **improvement needed** in review requests frequency and outdated survey questions on Experience.com, impacting user experience. #### What Are Recent G2 Reviews of Experience.com? **["Effortless Review Management, Seamless Integration"](https://www.g2.com/survey_responses/experience-com-review-9917130)** **Rating:** 4.5/5.0 stars _— Hans B._ [Read full review](https://www.g2.com/survey_responses/experience-com-review-9917130) **["Effortless Survey Responses with Helpful AI Follow-Ups"](https://www.g2.com/survey_responses/experience-com-review-12910139)** **Rating:** 5.0/5.0 stars _— Jo Anne (Joey) F._ [Read full review](https://www.g2.com/survey_responses/experience-com-review-12910139) #### What Are G2 Users Discussing About Experience.com? - [What is Experience.com used for?](https://www.g2.com/discussions/what-is-experience-com-used-for) - 1 comment ### [FaceUp](https://www.g2.com/products/faceup/reviews) FaceUp is a reporting & case management platform built for compliance and risk leaders who need clarity, control, and defensible processes. Trusted by 3,500+ organizations in 70+ countries, FaceUp centralizes anonymous reporting, investigations, and risk analytics into one secure system, giving compliance teams full visibility from intake to resolution. Every report is supported by a complete audit trail, and access control permissions to meet regulatory requirements and protect the organization. Whether managing multi-country operations or complex internal investigations, FaceUp enables consistent global standards with local execution. ISO 27001 certified and fully GDPR compliant, FaceUp delivers enterprise-grade security with end-to-end encryption and two-factor authentication. Beyond intake, FaceUp transforms reports into insight. Real-time dashboards surface trends, recurring risks, and systemic issues by allowing leadership to act early, reduce exposure, and protect reputation. If you are responsible for compliance oversight, regulatory readiness, and internal risk mitigation, FaceUp provides the structure and visibility to do it confidently. **Average Rating:** 4.8/5.0 **Total Reviews:** 172 #### How Do G2 Users Rate FaceUp? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 9.9/10 (Category avg: 8.9/10) - **Data Exporting:** 9.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind FaceUp? - **Seller:** [FaceUp Technology](https://www.g2.com/sellers/faceup-technology) - **Company Website:** www.faceup.com - **Year Founded:** 2017 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21d8da3b5336d65a5c52fe21793175a81498b2cb9f9e60a6e9ab13af973d6863&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffaceup-com&secure%5Burl_type%5D=linkedin_company_website) 50 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 63% Medium, 29% Small #### What Do G2 Reviewers Say About FaceUp? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of FaceUp, appreciating its simple navigation and real-time functionality. - Users value the **anonymity features** of FaceUp, enhancing confidentiality and fostering open communication in the workplace. - Users value the **helpful customer support** of FaceUp, appreciating its attentiveness and commitment to user feedback. - Users praise the **fast and easy implementation** of FaceUp, allowing for quick integration and user-friendly navigation. - Users find FaceUp to be **intuitive and easy to use** , enhancing their ability to communicate effectively in the workplace. ##### Cons - Users face **bug issues** like distorted recordings, page crashes, and inefficient search functionality detracting from their experience. - Users note **integration issues** , highlighting the need for better connections with HR platforms for effective reporting. - Users note a **learning curve** with FaceUp, especially for those less familiar with technology, affecting initial usage. - Users express a need for **limited features** , wishing for more integrations and better dashboard aesthetics. - Users report persistent **system bugs** that disrupt functionality, including issues with the billing portal and frequent crashes. #### What Are Recent G2 Reviews of FaceUp? **["User-Friendly and Responsive, Perfect for Internal Reporting"](https://www.g2.com/survey_responses/faceup-review-13186888)** **Rating:** 5.0/5.0 stars _— Verified User_ [Read full review](https://www.g2.com/survey_responses/faceup-review-13186888) **["Intuitive, Fast to Roll Out, and Meets Expectations"](https://www.g2.com/survey_responses/faceup-review-13110566)** **Rating:** 5.0/5.0 stars _— Verified User in Chemicals_ [Read full review](https://www.g2.com/survey_responses/faceup-review-13110566) #### What Are G2 Users Discussing About FaceUp? - [What is FaceUp used for?](https://www.g2.com/discussions/what-is-faceup-used-for) ### [ArcGIS Survey123](https://www.g2.com/products/arcgis-survey123/reviews) ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys. **Average Rating:** 4.3/5.0 **Total Reviews:** 60 #### How Do G2 Users Rate ArcGIS Survey123? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind ArcGIS Survey123? - **Seller:** [Esri](https://www.g2.com/sellers/esri) - **Year Founded:** 1969 - **HQ Location:** Redlands, CA - **Twitter:** @Esri 188,738 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5e629b1ea2caff60fa944b3459630a55cc788ccb0797a3a82c035f548c65a86&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5311%2F&secure%5Burl_type%5D=linkedin_company_website) 7,311 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Government Administration, Environmental Services - **Company Size:** 42% Medium, 29% Large #### What Do G2 Reviewers Say About ArcGIS Survey123? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** in ArcGIS Survey123, enabling efficient data collection through smart, customizable forms. - Users value the **efficiency of data collection** in ArcGIS Survey123, enhancing workflows in both mobile and web environments. - Users value the **customization options** in ArcGIS Survey123, allowing for tailored form designs and enhanced data quality. - Users value the **easy integrations** of ArcGIS Survey123, facilitating seamless data flow into various GIS tools for analysis. - Users find the **initial setup very streamlined** , making it easy to start creating sophisticated forms quickly. ##### Cons - Users find **designing complex forms** in Survey123 challenging, with limitations on customization and conditional logic functionality. - Users find the **customization options limited** , especially for creating complex or dynamic surveys in Survey123. - Users find **limited features** in Survey123 restrict their ability to create complex and dynamic surveys effectively. - Users experience **performance and integration hurdles** with Survey123, highlighting frustrations with slow load times and buggy previews. - Users often face **upload issues** with Survey123, experiencing slow loads, bugs, and frustrating performance limitations. #### What Are Recent G2 Reviews of ArcGIS Survey123? **["Form-Based Surveys with Powerful Offline Sync for Field Data Collection"](https://www.g2.com/survey_responses/arcgis-survey123-review-12638371)** **Rating:** 5.0/5.0 stars _— Dhawood Gani N._ [Read full review](https://www.g2.com/survey_responses/arcgis-survey123-review-12638371) **["Reliable Tool for Easy Field Data Collection"](https://www.g2.com/survey_responses/arcgis-survey123-review-12541540)** **Rating:** 5.0/5.0 stars _— Emina d._ [Read full review](https://www.g2.com/survey_responses/arcgis-survey123-review-12541540) #### What Are G2 Users Discussing About ArcGIS Survey123? - [What is ArcGIS Survey123 used for?](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) - 2 comments, 1 upvote - [What's new in survey123?](https://www.g2.com/discussions/what-s-new-in-survey123) - 1 comment, 1 upvote - [How much does survey123 cost?](https://www.g2.com/discussions/how-much-does-survey123-cost) - 2 comments - [What is survey123 connect?](https://www.g2.com/discussions/what-is-survey123-connect) ### [Wufoo](https://www.g2.com/products/wufoo/reviews) Wufoo is a web application that helps anybody build and customize amazing online forms. You can use Wufoo to collect contact information, RSVPs, applications, files, online payments and just about anything else. Wufoo integrates with hundreds of other tools so you can streamline and automate workflows, saving you precious time. And because we host everything, all you need is your web browser and a few short minutes to build a form and start using it right away. Sign up free and start building forms today. **Average Rating:** 4.2/5.0 **Total Reviews:** 293 #### How Do G2 Users Rate Wufoo? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 7.7/10 (Category avg: 8.6/10) - **Question Types:** 8.5/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Wufoo? - **Seller:** [SurveyMonkey](https://www.g2.com/sellers/surveymonkey) - **Year Founded:** 1999 - **HQ Location:** San Mateo, CA - **Twitter:** @SurveyMonkey 42,887 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd9247267ccd55807789afa880d51b75396e2443309c1a39fb63e518100c6ba1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsurveymonkey%2F&secure%5Burl_type%5D=linkedin_company_website) 1,390 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 52% Small, 34% Medium #### What Do G2 Reviewers Say About Wufoo? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **automation capabilities** of Wufoo, enhancing efficiency through seamless integration with various applications. - Users value the **integrations with Zapier** in Wufoo, enabling seamless automated data entry across applications. - Users love the **easy integrations** of Wufoo via Zapier, enabling seamless automation with other applications. - Users appreciate the **seamless integrations** of Wufoo with apps like Zapier, enhancing automation and streamlining processes. ##### Cons - Users face **reliability issues** with Wufoo, particularly regarding form progress not being saved properly when exited. - Users face **submission limitations** with Wufoo, unable to return to previously saved points in multi-page forms. #### What Are Recent G2 Reviews of Wufoo? **["Amazing platform!"](https://www.g2.com/survey_responses/wufoo-review-11748264)** **Rating:** 5.0/5.0 stars _— Verified User in Consumer Services_ [Read full review](https://www.g2.com/survey_responses/wufoo-review-11748264) **["Seamless Wufoo + Zapier Integrations for Automated Data Entry"](https://www.g2.com/survey_responses/wufoo-review-12222520)** **Rating:** 4.0/5.0 stars _— Verified User in Non-Profit Organization Management_ [Read full review](https://www.g2.com/survey_responses/wufoo-review-12222520) #### What Are G2 Users Discussing About Wufoo? - [What is Wufoo used for?](https://www.g2.com/discussions/wufoo-what-is-wufoo-used-for) - [Is wufoo by SurveyMonkey legit?](https://www.g2.com/discussions/is-wufoo-by-surveymonkey-legit) - [Are Wufoo forms anonymous?](https://www.g2.com/discussions/are-wufoo-forms-anonymous) - [What is wufoo by SurveyMonkey?](https://www.g2.com/discussions/what-is-wufoo-by-surveymonkey) - [What is wufoo used for?](https://www.g2.com/discussions/what-is-wufoo-used-for) ### [TheySaid](https://www.g2.com/products/theysaid-inc-theysaid/reviews) TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3. Control how AI asks follow ups while users answer your questions 3. Take action in real time with auto-generated action items for each response 5. Get actionable themes and insights across all of your responses **Average Rating:** 4.8/5.0 **Total Reviews:** 81 #### How Do G2 Users Rate TheySaid? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Permissions:** 8.6/10 (Category avg: 8.6/10) - **Question Types:** 9.5/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind TheySaid? - **Seller:** [Theysaid inc.](https://www.g2.com/sellers/theysaid-inc) - **Year Founded:** 2023 - **HQ Location:** Palo Alto, California - **Twitter:** @TheySaidHQ 18 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6aeac6ee2bc5437314869df64f7196445c9e486eea502edd5d1ee3556cd8509&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnuffsaid&secure%5Burl_type%5D=linkedin_company_website) 27 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Small, 32% Medium #### What Do G2 Reviewers Say About TheySaid? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **adaptive and insightful AI** integration in TheySaid, enhancing overall engagement and coherence. - Users find TheySaid to be **easy and simple to use** , contributing to a great overall experience. - Users find the **ease of use** of TheySaid to be impressive, enhancing their overall experience seamlessly. - Users value the **efficiency** of TheySaid, finding it perfectly tailored to meet various business needs. - Users value the **adaptive and insightful AI** of TheySaid, enhancing coherence and relevance in generated insights. ##### Cons - Users feel that **enhanced data visualization** is needed for better clarity in reporting and analysis. - Users find **difficult reporting** in TheySaid frustrating, wishing for better visual graphics to enhance data interpretation. - Users find the **limited reporting options** in TheySaid inadequate, hindering effective data visualization and analysis. - Users find the **poor reporting** of TheySaid frustrating, emphasizing a need for better visual data graphics. #### What Are Recent G2 Reviews of TheySaid? **["Very Useful for Surveys, Feedback, and AI Driven Insights"](https://www.g2.com/survey_responses/theysaid-review-12964734)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/theysaid-review-12964734) **["Gives insights on real customer voices on pricing"](https://www.g2.com/survey_responses/theysaid-review-12970418)** **Rating:** 5.0/5.0 stars _— Sohaib F._ [Read full review](https://www.g2.com/survey_responses/theysaid-review-12970418) ### [Constant Contact](https://www.g2.com/products/constant-contact/reviews) We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com **Average Rating:** 4.1/5.0 **Total Reviews:** 7,230 #### How Do G2 Users Rate Constant Contact? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 8.4/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Constant Contact? - **Seller:** [Constant Contact](https://www.g2.com/sellers/constant-contact-5aaee82b-8325-4eeb-b7b7-15fada778076) - **Company Website:** www.constantcontact.com - **Year Founded:** 1995 - **HQ Location:** Waltham, US - **Twitter:** @ConstantContact 67,137 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8b1f70774b20876cbd6f2e58e03d1e39c91352c8e3e3b2c4795aca37ecef11c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconstant-contact%2F&secure%5Burl_type%5D=linkedin_company_website) 1,147 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Owner - **Top Industries:** Non-Profit Organization Management, Marketing and Advertising - **Company Size:** 70% Small, 23% Medium #### What Do G2 Reviewers Say About Constant Contact? _AI-generated summary from verified user reviews_ ##### Pros - Users find Constant Contact's **ease of use** exceptional, facilitating effortless campaign creation and management for small businesses. - Users appreciate the **easy creation of campaigns** with Constant Contact, enhancing engagement and efficiency for small businesses. - Users value the **user-friendly email builder** of Constant Contact, making campaign creation and management effortless. - Users appreciate how **simple** it is to create consistent newsletters and engaging social media posts for their audience. - Users find Constant Contact **incredibly helpful** for managing email campaigns efficiently and training new team members easily. ##### Cons - Users find **missing features** in Constant Contact, such as inadequate search and limited design options, disappointing. - Users find the **limited customization options** restrictive, impacting their ability to create personalized campaigns effectively. - Users find the **limited features** of Constant Contact may not justify its pricing for their specific needs. - Users express frustration over **limited templates** , wishing for more design options and customization in Constant Contact. - Users find the **layout issues** in Constant Contact frustrating, leading to confusion in navigation and tool access. #### What Are Recent G2 Reviews of Constant Contact? **["Easy, Professional Email Campaigns with Great Templates and Analytics"](https://www.g2.com/survey_responses/constant-contact-review-13141870)** **Rating:** 4.5/5.0 stars _— Ravindra N._ [Read full review](https://www.g2.com/survey_responses/constant-contact-review-13141870) **["Flexible Email Templates and Insightful Reporting in Constant Contact"](https://www.g2.com/survey_responses/constant-contact-review-12837182)** **Rating:** 4.5/5.0 stars _— Olga Z._ [Read full review](https://www.g2.com/survey_responses/constant-contact-review-12837182) #### What Are G2 Users Discussing About Constant Contact? - [How are small businesses using Constant Contact to enhance their email marketing campaigns effectively?](https://www.g2.com/discussions/how-are-small-businesses-using-constant-contact-to-enhance-their-email-marketing-campaigns-effectively) - 3 comments - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote - [Does Constant Contact have a CRM?](https://www.g2.com/discussions/does-constant-contact-have-a-crm) - 2 comments - [How do I stop Constant Contact emails?](https://www.g2.com/discussions/how-do-i-stop-constant-contact-emails) - 2 comments - [What is constant contact used for?](https://www.g2.com/discussions/what-is-constant-contact-used-for) - 1 comment ### [AhaSlides](https://www.g2.com/products/ahaslides/reviews) AhaSlides: The All-in-One Interactive Presentation Software for Real-Time Engagement AhaSlides is an industry-leading interactive presentation platform designed to transform passive audiences into active participants. Trusted by over 4 million educators and business professionals worldwide, AhaSlides provides a comprehensive suite of engagement tools for meetings, classrooms, hybrid training sessions, and live events. The Ultimate Solution for Audience Engagement In an era of remote work and digital classrooms, "death by PowerPoint" is a major hurdle for communication. AhaSlides solves this by making every slide a two-way conversation. Our cloud-based presentation software allows you to build dynamic decks featuring: Live Polling & Surveys: Gather instant feedback, run pulse checks, and visualize results with bar charts, donuts, and pie charts. Gamified Quizzes & Leaderboards: Turn learning into a fun, competitive experience with live trivia, timed answers, and real-time scoreboards. Interactive Word Clouds: Crowdsource ideas and visualize the "big picture" of audience sentiment in seconds. Real-Time Q&A: Facilitate transparent dialogue with audience upvoting and moderation tools, perfect for all-hands meetings and town halls. Brainstorming & Idea Boards: Allow participants to submit, categorize, and vote on ideas to foster true collaboration. Designed for Every Use Case Whether you are looking for a Slido alternative for corporate events or a Mentimeter alternative for higher education, AhaSlides is built to be versatile: For Corporate Training & HR: Boost retention in employee onboarding and professional development workshops. For Educators & Lecturers: Increase student participation with formative assessments and interactive icebreakers. For Event Organizers: Scale your engagement from small team-building sessions to massive international conferences. Seamless Participation – No App Required One of the biggest barriers to engagement is technical friction. With AhaSlides, participants join your session instantly via a QR code or a custom URL using their mobile browser. There is no app download needed, ensuring 100% participation regardless of the device. Advanced Features & Integrations AhaSlides integrates seamlessly into your existing tech stack, supporting Microsoft PowerPoint, Google Slides, Microsoft Teams, and Zoom. Presenters can take advantage of our AI-powered slide assistant to generate quiz questions instantly, and deep-dive into post-session reports and analytics to measure engagement ROI. Join the mission to end boring presentations. Start for free today and see why AhaSlides is the preferred choice for interactive communication! **Average Rating:** 4.7/5.0 **Total Reviews:** 378 #### How Do G2 Users Rate AhaSlides? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind AhaSlides? - **Seller:** [AhaSlides](https://www.g2.com/sellers/ahaslides) - **Company Website:** ahaslides.com - **Year Founded:** 2019 - **HQ Location:** Singapore - **Twitter:** @AhaSlides 520 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a59b5297235c48cd0cde40a64ba867d4c584e1cbabd794f4a7fdfe9e5d4aed13&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F26480354%2F&secure%5Burl_type%5D=linkedin_company_website) 49 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Teacher, Professor - **Top Industries:** Higher Education, Education Management - **Company Size:** 55% Small, 33% Medium #### What Do G2 Reviewers Say About AhaSlides? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **user-friendly interface** of AhaSlides, making quiz creation enjoyable and accessible for all ages. - Users love the **engaging and interactive features** of AhaSlides, enhancing both learning and participant involvement. - Users love AhaSlides for its **user-friendly interface and interactive features** , making quizzes and presentations engaging and fun. - Users love the **entertaining quizzes** AhaSlides offers, enhancing group gatherings and engagement with fun and interactivity. - Users highlight the **interactive engagement** of AhaSlides, enjoying increased participation and easy data collection during presentations. ##### Cons - Users find the **limited options** on the free plan restrictive, hindering a comprehensive experience with AhaSlides. - Users express frustration over **limited customization** options in AhaSlides, seeking more personalized features and license choices. - Users are frustrated by the **missing features** in the free version, limiting thorough testing and functionality. - Users find AhaSlides to be **expensive** , especially for those on tight budgets, limiting access to its features. - Users find the **access limitations on slides** in the free version hinder their ability to explore AhaSlides effectively. #### What Are Recent G2 Reviews of AhaSlides? **["Easy, Versatile Quiz Platform with Great Free Options and Helpful AI Features"](https://www.g2.com/survey_responses/ahaslides-review-13087472)** **Rating:** 5.0/5.0 stars _— Fib F._ [Read full review](https://www.g2.com/survey_responses/ahaslides-review-13087472) **["Engaging Interactive Slides with an Intuitive UI"](https://www.g2.com/survey_responses/ahaslides-review-12994192)** **Rating:** 4.0/5.0 stars _— rob p._ [Read full review](https://www.g2.com/survey_responses/ahaslides-review-12994192) #### What Are G2 Users Discussing About AhaSlides? - [Can you download AhaSlides?](https://www.g2.com/discussions/can-you-download-ahaslides) - [How do you make AhaSlides?](https://www.g2.com/discussions/how-do-you-make-ahaslides) - [Is AHA slide free?](https://www.g2.com/discussions/is-aha-slide-free) ### [forms.app](https://www.g2.com/products/forms-app/reviews) forms.app is an online form builder for teams. The platform enables businesses to create online forms, invite unlimited members to manage the forms, and collect unlimited responses, even on its free plan. forms.app is an obvious choice for businesses of all sizes, from start-ups, small businesses, agencies, to government organizations and large enterprises who are looking for a reliable form building tool that they can use as a team and collect responses with no limits. **Average Rating:** 4.5/5.0 **Total Reviews:** 489 #### How Do G2 Users Rate forms.app? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind forms.app? - **Seller:** [forms.app](https://www.g2.com/sellers/forms-app) - **Year Founded:** 2018 - **HQ Location:** London, UK - **Twitter:** @formsapp 1,479 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dfc700fe6d25f7760559fc2e6a1b49ed56b180bcffa49b416a10dd3959f2ebb8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fformsapp%2F&secure%5Burl_type%5D=linkedin_company_website) 22 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Student - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 78% Small, 18% Medium #### What Do G2 Reviewers Say About forms.app? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **excellent customer service** of forms.app, enhancing their experience with the user-friendly platform. - Users appreciate the **ease of creation** with forms.app, as it consolidates multiple functionalities in one tool. - Users appreciate the **ease of use** of forms.app, highlighting both the website and app's user-friendly design. - Users appreciate the **convenience of having all forms in one place** with efficient management and storage features. - Users love the **intuitive interface** of forms.app, enabling easy management of multiple forms and submissions seamlessly. ##### Cons - Users feel that the **form complexity** in forms.app can be less intuitive compared to other systems. #### What Are Recent G2 Reviews of forms.app? **["Great for professional-looking forms"](https://www.g2.com/survey_responses/forms-app-review-12547888)** **Rating:** 5.0/5.0 stars _— Jerry H._ [Read full review](https://www.g2.com/survey_responses/forms-app-review-12547888) **["Intuitive UX with AI Insights; Easy Setup"](https://www.g2.com/survey_responses/forms-app-review-12818698)** **Rating:** 5.0/5.0 stars _— Elifnaz B._ [Read full review](https://www.g2.com/survey_responses/forms-app-review-12818698) #### What Are G2 Users Discussing About forms.app? - [What is forms.app used for?](https://www.g2.com/discussions/what-is-forms-app-used-for) - 1 comment ### [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) Hotjar by Contentsquare is a digital experience insights platform designed to help individuals, startups, and growing businesses understand what their website or web app visitors are doing — and why. Trusted by over 1 million websites across 180+ countries, it is the go-to behavior analytics tool for teams who want fast, actionable insights without needing a data analyst or a complex setup. At the core of the platform are three product areas: Observe, Ask, and Engage. Observe tools — including Heatmaps and Session Recordings — let you see exactly how users interact with your website. Heatmaps visualize where people click, scroll, and move, helping you spot areas of friction or missed opportunity at a glance. Session Recordings capture real user journeys so you can watch individual visits, identify behavior trends, and uncover bugs with console tracking. Ask tools — including Surveys and a Feedback Widget — bring the voice of your customers directly into the product experience. Run on-site or external surveys, trigger them at the right moment in the user journey, and choose from 30+ pre-built templates covering topics like churn, NPS, product satisfaction, and content relevance. Engage streamlines the entire user research process from end to end: recruit participants, schedule sessions, conduct interviews, and get automatic recordings and transcripts — all in one place. What sets Hotjar by Contentsquare apart is its combination of depth and simplicity. The tools are intuitive enough for marketers, designers, and product managers to use independently, yet powerful enough to surface meaningful insights that drive real decisions. Hotjar complements your existing analytics stack — tools like Google Analytics or Mixpanel — by adding the qualitative layer that explains the numbers. **Average Rating:** 4.3/5.0 **Total Reviews:** 331 #### How Do G2 Users Rate Hotjar by Contentsquare? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Hotjar by Contentsquare? - **Seller:** [Contentsquare](https://www.g2.com/sellers/contentsquare) - **Year Founded:** 2012 - **HQ Location:** Paris - **Twitter:** @Contentsquare 6,548 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4fbd69b63f9f068bc7214031737b0c8a00f8bbf6e088491795d42de1f1d27d33&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2566485%2F&secure%5Burl_type%5D=linkedin_company_website) 1,696 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Product Manager, Digital Marketing Specialist - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 52% Small, 37% Medium #### What Do G2 Reviewers Say About Hotjar by Contentsquare? _AI-generated summary from verified user reviews_ ##### Pros - Users find Hotjar's interface **easy to use** , appreciating its clear insights into user interactions and UX improvements. - Users value Hotjar's **clear user interaction insights** through heatmaps, enhancing understanding of UX across devices. - Users value the **clear overview of user interactions** provided by Hotjar's heatmaps, enhancing their understanding of UX issues. - Users find Hotjar **incredibly helpful** for understanding user interactions, allowing for quick identification and resolution of UX issues. - Users value the **session replay feature** of Hotjar for its intuitive insights into user interactions and UX improvements. ##### Cons - Users find the **analytics features limited** and encounter issues with session recording quotas and data filtering. - Users experience **missing features** with Hotjar, particularly in heatmaps and advanced analytics capabilities. - Users find the **difficult filtering** of session recordings can hinder detailed analysis and cause frustration during reviews. - Users find the **pricing expensive** , especially as costs rise with increased usage and the need for multiple features. - Users face **filtering issues** with Hotjar, as advanced options are needed for better data management. #### What Are Recent G2 Reviews of Hotjar by Contentsquare? **["HotJar Heatmaps & Recordings Helped Us Improve Our UI and user experience."](https://www.g2.com/survey_responses/hotjar-by-contentsquare-review-13174718)** **Rating:** 5.0/5.0 stars _— Verified User in Writing and Editing_ [Read full review](https://www.g2.com/survey_responses/hotjar-by-contentsquare-review-13174718) **["Hotjar Makes Understanding User Behavior Fast and Intuitive"](https://www.g2.com/survey_responses/hotjar-by-contentsquare-review-12902944)** **Rating:** 4.5/5.0 stars _— Natanael G._ [Read full review](https://www.g2.com/survey_responses/hotjar-by-contentsquare-review-12902944) #### What Are G2 Users Discussing About Hotjar by Contentsquare? - [What is Hotjar used for?](https://www.g2.com/discussions/what-is-hotjar-used-for) - 1 upvote ### [Vevox](https://www.g2.com/products/vevox/reviews) Vevox is a real-time polling and anonymous Q&A platform for employee engagement. Rated #1 by users across Trustpilot, G2, and Capterra, Vevox makes online and in-person meetings & classes unmissable by providing participants, wherever they are located, the opportunity to have an equal say. Participants can freely interact by using the Vevox App or integrations to answer polls or contribute to Q&A’s through their smartphones or laptops. Giving your staff a voice and hearing their feedback has never been easier, or more inclusive. What makes it so good? Vevox is the most intuitive employee engagement technology there is, with user friendly features that have been fine-tuned in partnership with customers just like you. Vevox users say their hybrid comms meetings have been transformed. Getting started is quick and easy and the platform can run independently as a standalone tool, or seamlessly integrates with your existing meeting tech, including Microsoft Teams, Zoom, PowerPoint and other technologies, offering a one-stop solution to running successful and engaging hybrid meetings. Make your meetings more interactive, democratic – and more fun! **Average Rating:** 4.7/5.0 **Total Reviews:** 449 #### How Do G2 Users Rate Vevox? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind Vevox? - **Seller:** [Vevox](https://www.g2.com/sellers/vevox) - **Company Website:** vevox.com - **Year Founded:** 2016 - **HQ Location:** Oakhanger, GB - **Twitter:** @Vevoxapp 2,564 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b9c1b41e7a50579abbed89e57e7ba97c32e74b782238abf427ccf242e9c4aa4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17942170&secure%5Burl_type%5D=linkedin_company_website) 22 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Senior Lecturer, Director - **Top Industries:** Higher Education, Pharmaceuticals - **Company Size:** 40% Large, 29% Small #### What Do G2 Reviewers Say About Vevox? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Vevox, enhancing engagement and interaction in meetings and classrooms. - Users commend Vevox for its ability to create a **highly interactive and engaging environment** for all participants. - Users appreciate the **engaging interactivity** of Vevox, enhancing participation in lectures and meetings while being easy to use. - Users highlight the **highly interactive engagement** of Vevox, fostering inclusivity and active participation in learning environments. - Users value the **highly interactive polling** of Vevox, enhancing engagement and inclusivity in various learning environments. ##### Cons - Users express concern over **limited layout control** for Vevox slides in PowerPoint, affecting question visibility and aesthetics. - Users express frustration with **limited layout control** in Vevox's PowerPoint add-in, affecting display and customization options. - Users find **missing features** in Vevox, particularly lacking options for team competition and user reply capabilities. - Users feel that the **limited customization** options hinder branding and flexibility in utilizing Vevox's features effectively. - Users experience **integration issues** with Vevox, facing limitations and confusion between the app and PowerPoint features. #### What Are Recent G2 Reviews of Vevox? **["Makes Health Educational Sessions More Interactive and Engaging"](https://www.g2.com/survey_responses/vevox-review-12962133)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/vevox-review-12962133) **["Excellent Platform for Interactive Lectures"](https://www.g2.com/survey_responses/vevox-review-11152830)** **Rating:** 4.5/5.0 stars _— João José C._ [Read full review](https://www.g2.com/survey_responses/vevox-review-11152830) #### What Are G2 Users Discussing About Vevox? - [What is Vevox used for?](https://www.g2.com/discussions/what-is-vevox-used-for) - 1 comment - [Is Vevox really anonymous?](https://www.g2.com/discussions/is-vevox-really-anonymous) - 1 comment - [Is Vevox free?](https://www.g2.com/discussions/is-vevox-free) - 1 comment - [What is Vevox app?](https://www.g2.com/discussions/what-is-vevox-app) - 1 comment - [What is Vevox?](https://www.g2.com/discussions/what-is-vevox) - 1 comment ### [SOCi](https://www.g2.com/products/soci/reviews) SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,493 #### How Do G2 Users Rate SOCi? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind SOCi? - **Seller:** [SOCi](https://www.g2.com/sellers/soci) - **Company Website:** www.soci.ai - **Year Founded:** 2012 - **HQ Location:** San Diego, California - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f30660293f046bdf007cf6ccdb8a88b1f8ee00b070671c1b2c97987b513b045&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoci-inc-%2F&secure%5Burl_type%5D=linkedin_company_website) 624 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Property Manager - **Top Industries:** Real Estate, Marketing and Advertising - **Company Size:** 50% Small, 29% Medium #### What Do G2 Reviewers Say About SOCi? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of SOCi, enjoying hassle-free onboarding and simple content management across platforms. - Users value the **easy and convenient post scheduling** of SOCi, allowing them to stay organized and efficient. - Users find SOCi **exceptionally helpful** for managing reviews and social media, with easy setup and responsive support. - Users value the **centralized management** of SOCi, as it simplifies their social media handling and saves time. - Users praise SOCi for its **ease of scheduling** , enabling effective management of social media across multiple platforms seamlessly. ##### Cons - Users criticize SOCi for **missing features** such as robust customizations and improved reporting capabilities, impacting efficiency. - Users find SOCi has **limited features** , lacking options for customization and necessary tools for effective social media management. - Users are frustrated by **posting issues** in SOCi, including lack of calendar integration and inability to delete posts. - Users note a **steep learning curve** for SOCi, requiring time and additional training to feel proficient. - Users feel that SOCi requires **improvement in accuracy and flexibility** for reporting and listings management. #### What Are Recent G2 Reviews of SOCi? **["Easy Multi-Platform Scheduling at Scale with Top-Notch Support"](https://www.g2.com/survey_responses/soci-review-13078919)** **Rating:** 5.0/5.0 stars _— Brennen W._ [Read full review](https://www.g2.com/survey_responses/soci-review-13078919) **["SOCI streamlines social media management, boosting online presence and accountability"](https://www.g2.com/survey_responses/soci-review-9655437)** **Rating:** 5.0/5.0 stars _— Stephanie O._ [Read full review](https://www.g2.com/survey_responses/soci-review-9655437) - [‹ Prev‹ Prev](/categories/survey/mid-market?order=g2_score#product-list) - [1](/categories/survey/mid-market?order=g2_score#product-list) - 2 - [3](/categories/survey/mid-market?order=g2_score&page=3#product-list) - [4](/categories/survey/mid-market?order=g2_score&page=4#product-list) - [5](/categories/survey/mid-market?order=g2_score&page=5#product-list) - [6](/categories/survey/mid-market?order=g2_score&page=6#product-list) - … - [9](/categories/survey/mid-market?order=g2_score&page=9#product-list) - [10](/categories/survey/mid-market?order=g2_score&page=10#product-list) - [Next ›Next ›](/categories/survey/mid-market?order=g2_score&page=3#product-list) Spotlight Categories [Online Backup Software](https://www.g2.com/categories/online-backup) [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) [CPQ Software](https://www.g2.com/categories/cpq) [Live Chat Software](https://www.g2.com/categories/live-chat) Similar Categories - [Team Collaboration](/categories/team-collaboration) - [Other Collaboration](/categories/other-collaboration) - [Agentic AI Browser](/categories/agentic-ai-browser) - [AI Meeting Assistants](/categories/ai-meeting-assistants) - [AI Presentation Tools](/categories/ai-presentation-tools) - [Audio Conferencing](/categories/audio-conferencing) - [Board Management](/categories/board-management) - [Bookmark Manager](/categories/bookmark-manager) - [Browser](/categories/browsers) - [Business Scheduling](/categories/business-scheduling) - [Calendar](/categories/calendar-software) - [Cloud PBX Platforms](/categories/cloud-pbx-platforms) - [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools) - [Decision-Making](/categories/decision-making) - [Digital Adoption Platform](/categories/digital-adoption-platform) [Browse Survey Themes](/categories/survey/themes) ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash") NP Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) Updated Products classified in the overall Survey category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Survey to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Survey category. In addition to qualifying for inclusion in the Survey Software category, to qualify for inclusion in the Medium-Sized Business Survey Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. Show More * * * ## How Do You Choose the Right Survey Software? ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams.