# Best Social Media Listening Tools - Page 9

## How Many Social Media Listening Tools Products Does G2 Track?

**Total Products under this Category:** 202

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Repsense (+0.98%) - Among all products in this category, Repsense recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Social Media Listening Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 41,200+ Authentic Reviews
- 202+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Social Media Listening Tools
 ![G2 Grid® for Social Media Listening Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/social-media-listening-tools/grids.png?focus%5B%5D=678&focus%5B%5D=1616&focus%5B%5D=2814&focus%5B%5D=163098&focus%5B%5D=2140&focus%5B%5D=75923&focus%5B%5D=5791&focus%5B%5D=53908)

Highlighted products: Sprout Social, Hootsuite, Meltwater, Vista Social, Brandwatch Consumer Intelligence, BrandMentions, Brand24, and YouScan.

Underlying data: [Grid® JSON](https://www.g2.com/categories/social-media-listening-tools/grids.json?focus%5B%5D=sprout-social&focus%5B%5D=hootsuite&focus%5B%5D=meltwater&focus%5B%5D=vista-social&focus%5B%5D=brandwatch-consumer-intelligence&focus%5B%5D=brandmentions&focus%5B%5D=brand24&focus%5B%5D=youscan)

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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=213&secure%5Bchosen_at%5D=2026-08-07T18%3A33%3A53Z&secure%5Bdisplayable_resource_id%5D=1114&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=118605&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=118605&secure%5Bresource_id%5D=213&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3Fpage%3D9&secure%5Btoken%5D=fbf70f5c897276763642dcfc93dcc894298169bcd594ae2c25cd66877b29e34d&secure%5Burl%5D=https%3A%2F%2Fwww.tremendous.com%2Fpricing&secure%5Burl_type%5D=custom_url)

### [Kuasar Video](https://www.g2.com/products/kuasar-video/reviews)

Kuasar Video is an initiative that provides video solutions with artificial intelligence technologies and enables it to reach more audiences up to 1000% thanks to its products. Kuasar Video , using video data from industries advancements together to help retailers grow sales, attain new customers and retain existing ones by personalizing offerings through an in-depth understanding of their customers. Revealing the most accurate content for agencies and content producers, Kuasar Video enables you to produce your content faster and cheaper. We believe in video !

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Kuasar Video?

- **Seller:** [Kuasar](https://www.g2.com/sellers/kuasar)
- **HQ Location:** İstanbul, TR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b77782403538051460b16dae965aa605b7158764f230a313274d3f9ec5ec02c2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkuasar-video%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Kuasar Video?

**["Unlock Your Video's Potential"](https://www.g2.com/survey_responses/kuasar-video-review-9529042)**

**Rating:** 5.0/5.0 stars

_— Dr Julian v._

[Read full review](https://www.g2.com/survey_responses/kuasar-video-review-9529042)

### [listening247](https://www.g2.com/products/listening247/reviews)

listening247 offers social media listening by integrating social data with survey and sales data.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind listening247?

- **Seller:** [DigitalMR](https://www.g2.com/sellers/digitalmr)
- **Year Founded:** 2010
- **HQ Location:** LONDON, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d8fe843ab698f0fd631c4e0c9c14575d54d687e964cbe606ae8f60b9e3c98ea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flistening247%2F&secure%5Burl_type%5D=linkedin_company_website)  
44 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of listening247?

**["The most accurate text & image analytics tool I know of"](https://www.g2.com/survey_responses/listening247-review-6811623)**

**Rating:** 5.0/5.0 stars

_— Michalis A. M._

[Read full review](https://www.g2.com/survey_responses/listening247-review-6811623)

### [MSL Group](https://www.g2.com/products/msl-group/reviews)

StoryStreamLab enables organizations and brands to create a real-time, dynamic, social hub, based on conversations around a brand, event or topic.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate MSL Group?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind MSL Group?

- **Seller:** [MSLGROUP](https://www.g2.com/sellers/mslgroup)
- **Year Founded:** 2009
- **HQ Location:** Paris, FR
- **Twitter:** @msl\_worldwide  
11,512 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2d11cbb4bef5362a06dcda0d62374c3d84a8c700eafe3bb9b32e40bb3c6820b0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmslagency%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,375 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of MSL Group?

**["Great product!"](https://www.g2.com/survey_responses/msl-group-review-5299873)**

**Rating:** 4.0/5.0 stars

_— Verified User in Automotive_

[Read full review](https://www.g2.com/survey_responses/msl-group-review-5299873)

#### What Are G2 Users Discussing About MSL Group?

- [What is StoryStreamLab used for?](https://www.g2.com/discussions/what-is-storystreamlab-used-for)

### [Neticle Media Intelligence](https://www.g2.com/products/neticle-media-intelligence/reviews)

Neticle Media Intelligence is an intelligent media monitoring, media analysis and social listening tool that can show you what the web thinks about your brand / company / products / services. The system monitors the web real-time and analyzes every mention with human-level precision. It recognizes the texts' positive or negative sentiment and the key topics, persons, brands, attributions or locations mentioned in them.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Neticle Media Intelligence?

- **Seller:** [Neticle Labs Ltd.](https://www.g2.com/sellers/neticle-labs-ltd)
- **Year Founded:** 2012
- **HQ Location:** Budapest, HU
- **Twitter:** @neticlelabs  
51 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa67a4fc98803fc8f61393495f4ab2e841bfd0752e9932c706c24dac9c3e2718&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2613323&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Neticle Media Intelligence?

**["Best plateform for analysis and social monitoring"](https://www.g2.com/survey_responses/neticle-media-intelligence-review-7151185)**

**Rating:** 5.0/5.0 stars

_— Divyansh Y._

[Read full review](https://www.g2.com/survey_responses/neticle-media-intelligence-review-7151185)

### [Nexgate](https://www.g2.com/products/nexgate/reviews)

Nexgate is a cloud-based service designed to help organizations discover, audit, and protect their presence and accounts across various social media platforms. By integrating seamlessly with leading social networks, Nexgate enables enterprises to manage social media risks effectively, ensuring brand protection and regulatory compliance. Its suite of tools addresses challenges such as account sprawl, unauthorized access, inappropriate content, and adherence to industry regulations. Key Features and Functionality: - Social Account Discovery: Automatically identifies and tracks all brand-affiliated social media accounts, including unauthorized or fraudulent ones. - Security and Compliance Monitoring: Utilizes over 100 pre-built data classifiers to detect and remediate security threats, compliance violations, and unacceptable content across social channels. - Automated Incident Remediation: Provides tools for logging, notifying, and deleting inappropriate content, along with advanced compliance workflows and intelligent archiving for eDiscovery support. - Account Protection: Monitors social accounts for unauthorized changes and anomalous behavior, offering mechanisms to lock down accounts in case of hacks or vandalism. - Unified Reporting and Analytics: Offers consolidated risk and incident reporting, enabling organizations to assess and improve their social media security posture. Primary Value and User Solutions: Nexgate addresses the critical need for enterprises to secure their social media infrastructure against evolving threats. By automating the detection and remediation of risks, it reduces the manual effort required to monitor and manage social media accounts. This ensures that organizations can maintain a trustworthy online presence, comply with regulatory requirements, and protect their brand reputation from potential damage caused by security breaches or compliance failures.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Nexgate?

- **Social Measurement:** 8.3/10 (Category avg: 8.6/10)
- **Social Reporting:** 10.0/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Nexgate?

- **Seller:** [Proofpoint](https://www.g2.com/sellers/proofpoint)
- **Year Founded:** 2002
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @proofpoint  
31,157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ffe74895a6dd57f2366e3788b5672d95f77f75231d2b11c49b36c398e662c8d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fproofpoint&secure%5Burl_type%5D=linkedin_company_website)  
5,146 employees on LinkedIn®
- **Ownership:** NASDAQ: PFPT

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Nexgate?

**["Must use for organizations with social media presence"](https://www.g2.com/survey_responses/nexgate-review-5133249)**

**Rating:** 4.0/5.0 stars

_— Verified User in Education Management_

[Read full review](https://www.g2.com/survey_responses/nexgate-review-5133249)

#### What Are G2 Users Discussing About Nexgate?

- [What is Nexgate used for?](https://www.g2.com/discussions/nexgate-what-is-nexgate-used-for)
- [What is Nexgate used for?](https://www.g2.com/discussions/what-is-nexgate-used-for)

### [Proofpoint Social Discover](https://www.g2.com/products/proofpoint-social-discover/reviews)

Proofpoint Social Discover is a cloud-based solution designed to help organizations identify and monitor social media accounts associated with their brand. By scanning leading social networks, it detects both authorized and unauthorized accounts, enabling businesses to manage their social media presence effectively and mitigate potential risks. Key Features and Functionality: - Comprehensive Scanning: Automatically scans platforms like Facebook, Twitter, Google+, LinkedIn, and others to discover all brand-related accounts, including fraudulent ones. - Risk Assessment: Analyzes and prioritizes discovered accounts to identify those posing the highest risk, allowing for prompt action. - Automated Monitoring: Continuously monitors for new accounts using the brand's name or assets, providing real-time alerts when unauthorized accounts are created. - Categorization and Management: Offers tools to categorize accounts using preset or customized tags, facilitating efficient management of the brand's social media footprint. Primary Value and Problem Solved: Proofpoint Social Discover addresses the challenge of managing and securing a brand's presence across multiple social media platforms. By identifying unauthorized or fraudulent accounts, it helps prevent potential threats such as brand impersonation, phishing attacks, and the spread of malicious content. This proactive approach safeguards the organization's reputation, ensures compliance with security policies, and enhances overall social media governance.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Proofpoint Social Discover?

- **Seller:** [Proofpoint](https://www.g2.com/sellers/proofpoint)
- **Year Founded:** 2002
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @proofpoint  
31,157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ffe74895a6dd57f2366e3788b5672d95f77f75231d2b11c49b36c398e662c8d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fproofpoint&secure%5Burl_type%5D=linkedin_company_website)  
5,146 employees on LinkedIn®
- **Ownership:** NASDAQ: PFPT

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Proofpoint Social Discover?

**["Amazing tool to check fake accounts"](https://www.g2.com/survey_responses/proofpoint-social-discover-review-7065051)**

**Rating:** 4.0/5.0 stars

_— Verified User in Management Consulting_

[Read full review](https://www.g2.com/survey_responses/proofpoint-social-discover-review-7065051)

### [Reveal AI](https://www.g2.com/products/reveal-ai-reveal-ai/reviews)

Reveal AI is an audience insights platform that gives you deep insights into any audience of any size. Collect & analyze qualitative data from any audience, driven by AI. Get the deep insights you need to drive business impact, faster than ever.

**Average Rating:** 4.3/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Reveal AI?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Reveal AI?

- **Seller:** [Reveal AI](https://www.g2.com/sellers/reveal-ai)
- **Year Founded:** 2020
- **HQ Location:** Darmstadt, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc69b1cd020189ea77d881c676a98ef58c687a984db99516fe924c3988665f75&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freveal-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Reveal AI?

**["The reveal AI is still a work in process, but in due time it will become a helpful source for users."](https://www.g2.com/survey_responses/reveal-ai-review-10062332)**

**Rating:** 4.0/5.0 stars

_— Liynaa B._

[Read full review](https://www.g2.com/survey_responses/reveal-ai-review-10062332)

**["Best application for Qualitative Research"](https://www.g2.com/survey_responses/reveal-ai-review-10062156)**

**Rating:** 5.0/5.0 stars

_— Shashank C._

[Read full review](https://www.g2.com/survey_responses/reveal-ai-review-10062156)

### [Rignite](https://www.g2.com/products/rignite/reviews)

Grow your business with powerful social media marketing and management modules, saving you time while getting results.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Rignite?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Social Measurement:** 10.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Rignite?

- **Seller:** [Rignite](https://www.g2.com/sellers/rignite)
- **HQ Location:** N/A
- **Twitter:** @rigniteinc  
1,461 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Rignite?

**["Perfect Campaign Builder for Social Media"](https://www.g2.com/survey_responses/rignite-review-2082940)**

**Rating:** 4.5/5.0 stars

_— Dan F._

[Read full review](https://www.g2.com/survey_responses/rignite-review-2082940)

#### What Are G2 Users Discussing About Rignite?

- [What is Rignite used for?](https://www.g2.com/discussions/what-is-rignite-used-for)

### [ROIALTY OneVoice](https://www.g2.com/products/roialty-onevoice/reviews)

Roialty social listening and analytics solutions help brands make smarter decision based on real-time insights from social conversations.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate ROIALTY OneVoice?

- **Social Measurement:** 8.3/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ROIALTY OneVoice?

- **Seller:** [ROIALTY](https://www.g2.com/sellers/roialty)
- **Year Founded:** 2014
- **HQ Location:** Milano, Italy
- **Twitter:** @ROIALTY\_live  
405 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=08b4a399342e4e4d93cd6e8a5e1662aa991f26f2497104d4d669ddc4ee818e66&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9276145&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Medium

#### What Are Recent G2 Reviews of ROIALTY OneVoice?

**["Intuitive Software with various solutions "](https://www.g2.com/survey_responses/roialty-onevoice-review-1667574)**

**Rating:** 4.0/5.0 stars

_— Stefano C._

[Read full review](https://www.g2.com/survey_responses/roialty-onevoice-review-1667574)

**["Great tool for calls"](https://www.g2.com/survey_responses/roialty-onevoice-review-1598852)**

**Rating:** 4.5/5.0 stars

_— Verified User in Human Resources_

[Read full review](https://www.g2.com/survey_responses/roialty-onevoice-review-1598852)

#### What Are G2 Users Discussing About ROIALTY OneVoice?

- [What is ROIALTY OneVoice used for?](https://www.g2.com/discussions/what-is-roialty-onevoice-used-for)

### [Smart Moderation](https://www.g2.com/products/smart-moderation/reviews)

Smart Moderation is an Artificial Intelligence based comment management platform that works with Facebook, Instagram, YouTube and more to allow its users manage all their comments from single dashboard. The Smart Moderation technology protects brands 24/7/365 from spam ads, trolls, hate speech, abusive language, profanity etc. by detecting and removing them in real time. The Artificial Intelligence learns continuously to get smarter and understand what its users will and will not allow on their social platforms. Smart Moderation also offers additional features like Auto-hide, Artificial Intelligence powered Blacklist, Extensive Reporting, API for special integrations and more. To discover Smart Moderation; visit: www.smartmoderation.com Contact: info@smartmoderation.com

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Smart Moderation?

- **Social Measurement:** 10.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Smart Moderation?

- **Seller:** [Smart Moderation](https://www.g2.com/sellers/smart-moderation)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, US
- **Twitter:** @smartmoderation  
4,322 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2d970ab97c9499862f675b43cd7d352f829f1dfda0d678a514637da29377d805&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmart-moderation%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Smart Moderation?

**["Goodbye to spam, trolls, and bad criticism."](https://www.g2.com/survey_responses/smart-moderation-review-2208739)**

**Rating:** 5.0/5.0 stars

_— Maria C._

[Read full review](https://www.g2.com/survey_responses/smart-moderation-review-2208739)

#### What Are G2 Users Discussing About Smart Moderation?

- [What is Smart Moderation used for?](https://www.g2.com/discussions/smart-moderation-what-is-smart-moderation-used-for)
- [What is Smart Moderation used for?](https://www.g2.com/discussions/what-is-smart-moderation-used-for)

### [Snaptrends](https://www.g2.com/products/snaptrends/reviews)

Snaptrends® is the leading location-based social media insights system enabling organizations to visualize conversations around their brands, products, services, influencers and competitors – not only when they are happening, but where. With this clear view, organizations can make informed decisions faster and take more proactive actions.

**Average Rating:** 1.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Snaptrends?

- **Seller:** [Snaptrends](https://www.g2.com/sellers/snaptrends)
- **HQ Location:** N/A
- **Twitter:** @snaptrends  
537 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b41c2d9646507fe76f4eb13d9af3bf6bd3ead7b462c99b898689cb7d7b02f10e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsnaptrends%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are G2 Users Discussing About Snaptrends?

- [What is Snaptrends used for?](https://www.g2.com/discussions/what-is-snaptrends-used-for)

### [Spotler Engage](https://www.g2.com/products/spotler-group-spotler-engage/reviews)

Spotler Engage is a comprehensive customer engagement platform designed to streamline digital interactions across multiple channels. It integrates webcare, messaging, social media publishing, and monitoring into a single, user-friendly tool, enabling businesses to manage and enhance their online presence effectively. Key Features: Unified Communication Management: Spotler Engage consolidates various communication channels—including social media platforms, WhatsApp, live chat, review sites, and forums—into one intuitive dashboard. This centralisation allows businesses to maintain a clear overview of all online interactions, ensuring timely and efficient responses to customer inquiries. Social Media Publishing: The platform offers a robust social media publishing module, enabling users to plan, schedule, and optimise posts across multiple channels. The content calendar provides a structured approach to content management, while AI-driven post optimisation offers real-time suggestions to enhance engagement. Media Monitoring: Spotler Engage includes a comprehensive media monitoring feature that tracks online and offline mentions of your brand. This functionality provides real-time insights into brand reputation, allowing businesses to respond promptly to emerging trends or potential crises. Live Chat Integration: To meet the demand for rapid customer service, Spotler Engage integrates live chat capabilities directly into your website. This feature reduces response times and enhances customer satisfaction by facilitating immediate, personalised interactions. Scalable Solutions: For organisations handling high volumes of customer interactions, Spotler Engage supports the integration of chatbots to manage routine inquiries. This scalability ensures that your team can focus on more complex issues, improving overall service efficiency. Benefits: By leveraging Spotler Engage, businesses can build stronger relationships with their audience through consistent and responsive communication. The platform's comprehensive monitoring and analytics tools provide valuable insights into customer sentiment and engagement metrics, informing strategic decisions and enhancing marketing efforts. Spotler Engage is designed to be user-friendly, allowing immediate and independent use. Additionally, Spotler offers professional services and support, including extensive training and technical assistance, to help users maximise the software's potential. In summary, Spotler Engage equips businesses with the tools necessary to excel in digital customer engagement, foster long-lasting connections, and drive success in today's competitive landscape.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Spotler Engage?

- **Social Measurement:** 10.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Spotler Engage?

- **Seller:** [Spotler Group](https://www.g2.com/sellers/spotler-group-a3f6b7c0-24fb-4205-9f31-02f8a1d43e29)
- **Year Founded:** 2001
- **HQ Location:** Rotterdam, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b56c0f59c6bec30134538449063af8ce8521d26f28197bced3170e60a9fc965&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fspotler-group%2F&secure%5Burl_type%5D=linkedin_company_website)  
164 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Spotler Engage?

**["Easy but elaborate"](https://www.g2.com/survey_responses/spotler-engage-review-3070526)**

**Rating:** 4.5/5.0 stars

_— Verified User in Online Media_

[Read full review](https://www.g2.com/survey_responses/spotler-engage-review-3070526)

#### What Are G2 Users Discussing About Spotler Engage?

- [What is OBI Brand Monitor used for?](https://www.g2.com/discussions/what-is-obi-brand-monitor-used-for)

### [syndr.ai](https://www.g2.com/products/syndr-ai/reviews)

Generate Leads from Social Media in 3 Easy Steps: 1. Monitor Social Media Syndr.ai never sleeps, it scans platforms like Twitter/X and Facebook 24/7, discovering fresh brand name or keyword mentions related to your business. 2. Instant Alerts on New Leads Syndr.ai analyzes social media posts, then sends instant alerts about pre-qualified warm leads to your inbox. 3. Automated Responses Use AI-generated response frameworks to quickly power through your list of new potential customers, 5x faster than manually. Anyone who needs leads, needs Syndr.ai Software Startups & Founders: Empower your startup with AI-driven insights and lead generation to accelerate growth. Local Service Owners: Enhance your local presence with targeted social media monitoring and engagement. E-commerce Store Owners: Boost your online sales with AI-powered customer insights and automated responses. Real Estate Agents: Stay ahead in the real estate market with instant alerts on potential leads. Marketing Agencies: Optimize your campaigns with real-time data and AI-driven strategies. SMB Operators: Streamline your business operations with AI tools tailored for small and medium businesses. Lead Generation Companies: Maximize your lead generation efforts with AI-enhanced data analysis.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate syndr.ai?

- **Social Measurement:** 10.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 10.0/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 6.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind syndr.ai?

- **Seller:** [syndr.ai](https://www.g2.com/sellers/syndr-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About syndr.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Syndr.ai, enabling effortless tracking of conversations across multiple platforms.
- Users appreciate the **powerful social listening capabilities** of Syndr.ai, enhancing their engagement across multiple platforms.
- Users love how Syndr.ai offers **powerful social listening** , easily tracking real conversations across various platforms.
- Users value the **effective social listening capabilities** of Syndr.ai, enhancing their engagement in online conversations.
- Users value the **effective trend analysis** of Syndr.ai, enhancing their engagement across social platforms effortlessly.

##### Cons

- Users find the **difficult setup** on desktop challenging, though the product functions smoothly thereafter.

#### What Are Recent G2 Reviews of syndr.ai?

**["A Must-Have Social Listening Tool (Especially for Reddit & X)"](https://www.g2.com/survey_responses/syndr-ai-review-11785446)**

**Rating:** 5.0/5.0 stars

_— Wyatt B._

[Read full review](https://www.g2.com/survey_responses/syndr-ai-review-11785446)

### [TellFinder](https://www.g2.com/products/tellfinder/reviews)

Use TellFinder to search vast areas of the deep web or other media troves for connections to known subjects. Discover network personas in a fraction of the time.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate TellFinder?

- **Social Measurement:** 10.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind TellFinder?

- **Seller:** [Uncharted](https://www.g2.com/sellers/uncharted)
- **Year Founded:** 2001
- **HQ Location:** Toronto, Ontario, Canada
- **Twitter:** @unchartedsoft  
189 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9a994cdc902bc8ad35706a3932912327508ebd8594bf531ea0bd0663073f4f95&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funchartedsoftware%2F&secure%5Burl_type%5D=linkedin_company_website)  
67 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of TellFinder?

**["TELLFINDER WHAT IT CAN DO FOR YOUR COMPANY"](https://www.g2.com/survey_responses/tellfinder-review-655007)**

**Rating:** 4.0/5.0 stars

_— Verified User in Wholesale_

[Read full review](https://www.g2.com/survey_responses/tellfinder-review-655007)

#### What Are G2 Users Discussing About TellFinder?

- [What is TellFinder used for?](https://www.g2.com/discussions/tellfinder-what-is-tellfinder-used-for)
- [What is TellFinder used for?](https://www.g2.com/discussions/what-is-tellfinder-used-for)

### [TrendSights](https://www.g2.com/products/trendsights/reviews)

TrendSights is a Latin America + Spain AI-powered marketing performance and intelligence platform focused on helping marketing and public relations teams drive ROI. Our platform tracks all media in real-time and incorporates an influencer analytics platform with a built-in AI enabled content generator. Further, we have incorporated algorithms toidentify interest-based, micro and nano influencers at a geo-localized level. On the media analytics front, what sets our service apart is the tracking of traditional media (TV, Radio, Newspapers) and the cross-correlation impact of traditional and digital media channels. Our algorithms have been designed for the Spanish language and the variances from country to country. We provide our users with an easy-to-use, self-service platform to generate consumer and competitive insights that drive ROI across all communications channels. TrendSights - All your media transcribed, tracked, and measured in one platform.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate TrendSights?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Social Measurement:** 10.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 10.0/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TrendSights?

- **Seller:** [TrendSights SL](https://www.g2.com/sellers/trendsights-sl)
- **Year Founded:** 2020
- **HQ Location:** Granada, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=28ab5c44e4da72da56b6db888fa2e4daa815436dc810bc410898473943a7ed52&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrendsights-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of TrendSights?

**["Excellent tool for beginners"](https://www.g2.com/survey_responses/trendsights-review-9310870)**

**Rating:** 5.0/5.0 stars

_— Laura Amairani M._

[Read full review](https://www.g2.com/survey_responses/trendsights-review-9310870)

**["Monitor blogs for medical updates"](https://www.g2.com/survey_responses/trendsights-review-5031260)**

**Rating:** 4.5/5.0 stars

_— Marcelo S._

[Read full review](https://www.g2.com/survey_responses/trendsights-review-5031260)

#### What Are G2 Users Discussing About TrendSights?

- [What is TrendSights used for?](https://www.g2.com/discussions/what-is-trendsights-used-for)

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Spotlight Categories

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[Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

[Customer Success Software](https://www.g2.com/categories/customer-success)

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Similar Categories

- [Influencer Marketing Platforms](/categories/influencer-marketing-platforms)
- [Other Social Media](/categories/other-social-media)

- [Social Media Analytics](/categories/social-media-analytics)
- [Social Media Management](/categories/social-media-mgmt)

- [Social Media Suites](/categories/social-media-suites)

[Browse Social Media Listening Tools Themes](/categories/social-media-listening-tools/themes)

 ![Yukta Rustagi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yukta Rustagi")
YR

Researched and written by [Yukta Rustagi](https://research.g2.com/insights/author/yukta-rustagi)

Updated April 3, 2025

Social media listening tools provide functionality for listening, tracking, and gathering relevant content across social media. These tools are used by social media, marketing, and communications teams to identify trends, track competitors, and understand customer sentiment. Researchers can leverage social media listening tools to analyze social trends and media outlets use them to identify breaking news.

Social media listening software enables marketers to personalize content for specific users or demographics, identify thought leaders or influencers, and respond to positive or negative mentions. Many of these products also support monitoring across multiple languages and countries, allowing businesses to localize advertisements effectively. As a result, these tools help organizations gain demographic insights, measure social media presence, detect negative mentions, engage with users, and improve brand reputation.

Social media listening tools often enhance [social media analytics software](https://www.g2.com/categories/social-media-analytics) by providing data. While these tools can be found as standalone products, their monitoring functionality can also be found within [social media management software](https://www.g2.com/categories/social-media-mgmt?source=search) and [social media suites](https://www.g2.com/categories/social-media-suites?source=search) as a feature. Additionally, many [media monitoring software](https://www.g2.com/categories/media-monitoring) solutions include social listening capabilities.

To qualify for inclusion in the Social Media Listening category, a product must:

- Listen for specific mentions across social media platforms
- Identify trending topics or phrases by tracking real-time conversations
- Analyze and detail customer sentiment (positive, negative, neutral)
- Organize customer information for audience segmentation and engagement
- Identify thought leaders and influencers within relevant industries

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