# Best Social Media Listening Tools - Page 3

## How Many Social Media Listening Tools Products Does G2 Track?

**Total Products under this Category:** 205

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Repsense (+0.98%) - Among all products in this category, Repsense recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Social Media Listening Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 41,200+ Authentic Reviews
- 205+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Social Media Listening Tools
 ![G2 Grid® for Social Media Listening Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/social-media-listening-tools/grids.png?focus%5B%5D=678&focus%5B%5D=1616&focus%5B%5D=2814&focus%5B%5D=163098&focus%5B%5D=2140&focus%5B%5D=75923&focus%5B%5D=53908&focus%5B%5D=5791)

Highlighted products: Sprout Social, Hootsuite, Meltwater, Vista Social, Brandwatch Consumer Intelligence, BrandMentions, YouScan, and Brand24.

Underlying data: [Grid® JSON](https://www.g2.com/categories/social-media-listening-tools/grids.json?focus%5B%5D=sprout-social&focus%5B%5D=hootsuite&focus%5B%5D=meltwater&focus%5B%5D=vista-social&focus%5B%5D=brandwatch-consumer-intelligence&focus%5B%5D=brandmentions&focus%5B%5D=youscan&focus%5B%5D=brand24)

**Sponsored**

### Avalara

Avalara is the agentic AI platform for global tax and compliance. For more than two decades, Avalara has built one of the most expansive libraries of tax content and integrations in the industry, processing more than 54 billion transactions annually and supporting over 200,000 direct and indirect customers across more than 75 countries. The company's purpose-built AI agents automate end-to-end compliance with greater precision, from tax calculations and return filings to exemption certificate management and beyond. For more information, visit avalara.com.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=213&secure%5Bchosen_at%5D=2026-08-14T23%3A09%3A13Z&secure%5Bdisplayable_resource_id%5D=1235&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1929&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1929&secure%5Bresource_id%5D=213&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3FhsCtaTracking%3D05903941-3b37-40e2-81d1-38cf53a8fc86%257C7badb43a-791d-41ba-a318-9313f78e868c%26page%3D3&secure%5Btoken%5D=21d2c4289f174f2d945ea9e33579a59673c5abea4a4fa267164ee36f17211ae2&secure%5Burl%5D=https%3A%2F%2Fwww.avalara.com%2Fus%2Fen%2Fget-started.html%3FcampaignID%3D701Uz000013KPZYIA4%26utm_campaign%3DAMER_PROS_Paid-Search_General-Contact_02_2026_G2-Clicks%26marketing_channel%3Dpaid_search%26vendor%3Dgoogle_ads%26paid_unpaid%3Dpaid%26target_audience%3Dprospect%26keyword%3DG2%26adgroup%3DG2%26google_campaign_name%3DG2&secure%5Burl_type%5D=custom_url)

### [Sendible](https://www.g2.com/it/products/sendible/reviews)

Sendible è la principale piattaforma di gestione dei social media per i brand che desiderano gestire i social media in modo più efficace per i loro clienti. La piattaforma Sendible riunisce tutti i tuoi social network in un hub centralizzato ed è il modo più semplice per eseguire una strategia vincente sui social media per più profili su larga scala. Posizionata come uno strumento di produttività per i brand, puoi essere certo che il tuo team risparmierà ore di tempo! Con potenti funzionalità di coinvolgimento, monitoraggio, pubblicazione e reportistica sui social media, Sendible ti fornisce tutti gli strumenti per deliziare i tuoi clienti in ogni fase del percorso. Le funzionalità di automazione dei social media di Sendible aiutano a semplificare il processo di generazione di interazioni, crescita di un seguito e avvio di conversazioni sui social media. La casella di posta prioritaria unificata è amata da oltre 30.000 brand e agenzie, che risparmiano ore ogni giorno raccogliendo le conversazioni più importanti da più canali in un unico flusso. Con report sui social media progettati per impressionare, puoi fornire sia approfondimenti significativi che visivamente impressionanti che mostrano i tuoi progressi sui social media. La Compose Box di Sendible ti aiuta a programmare i tuoi post sui social media in blocco, a visualizzare in anteprima i post su ciascuna piattaforma e a pubblicare nei momenti di maggiore coinvolgimento durante il giorno. Con integrazioni con Canva e Pexels, puoi ottimizzare l'intera strategia social dalla creazione di contenuti alla pubblicazione, tutto in una sola finestra.

**Average Rating:** 4.5/5.0

**Total Reviews:** 883

#### How Do G2 Users Rate Sendible?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.1/10 (Category avg: 8.9/10)
- **Misurazione Sociale:** 8.5/10 (Category avg: 8.6/10)
- **Reportistica Sociale:** 8.7/10 (Category avg: 8.6/10)
- **Monitoraggio del marchio:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Sendible?

- **Venditore:** [Sendible](https://www.g2.com/it/sellers/sendible)
- **Anno di Fondazione:** 2009
- **Sede centrale:** London
- **Twitter:** @Sendible  
13,622 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14d573740f1a7264f162a3b48280ba1c15fec3babca7e93139fc9f0f53dcf9e0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F979781%2F&secure%5Burl_type%5D=linkedin_company_website)  
44 dipendenti su LinkedIn®
- **Telefono:** +1 646-569-9029

#### Who Uses This Product?

- **Who Uses This:** Owner, Founder
- **Top Industries:** Marketing e pubblicità, Tecnologia dell'informazione e servizi
- **Company Size:** 79% Small, 16% Medium

#### What Do G2 Reviewers Say About Sendible?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti trovano Sendible **facile da usare** , con una configurazione rapida e una gestione efficace di più account.
- Gli utenti apprezzano la **facilità di programmazione dei post** su Sendible, migliorando il loro flusso di lavoro su più account di social media senza sforzo.
- Gli utenti apprezzano il **processo di pianificazione facile** e la gestione efficiente di più account sui social media su Sendible.
- Gli utenti apprezzano la **facilità di programmazione dei post** su più piattaforme di social media, migliorando l'efficienza e la comodità nella gestione.
- Gli utenti trovano la **gestione centralizzata** su Sendible senza sforzo, semplificando l'accesso e la programmazione su più account di social media.

##### Cons

- Gli utenti notano **limitazioni di Instagram** con Sendible, in particolare nella pubblicazione di storie e nelle restrizioni di raggruppamento degli account.
- Gli utenti ritengono che l' **integrazione di Instagram manchi di funzionalità** , specialmente nei layout, nella creazione di video e nelle capacità di tagging.
- Gli utenti trovano i **problemi di layout** di Sendible frustranti, influenzando la loro capacità di gestire i post in modo efficiente.
- Gli utenti percepiscono una **mancanza di funzionalità complete** in Sendible, in particolare per i contenuti multimediali e la gestione degli annunci.
- Gli utenti segnalano **problemi di pubblicazione** con Sendible, inclusi glitch, immagini sfocate e integrazione incoerente con LinkedIn.

#### What Are Recent G2 Reviews of Sendible?

**["Pianificazione sociale centralizzata e che fa risparmiare tempo con un calendario dei contenuti chiaro"](https://www.g2.com/it/survey_responses/sendible-review-13052679)**

**Rating:** 4.5/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/it/survey_responses/sendible-review-13052679)

**["Rende la pianificazione dei social media più organizzata e fa risparmiare tempo"](https://www.g2.com/it/survey_responses/sendible-review-12852425)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/it/survey_responses/sendible-review-12852425)

#### What Are G2 Users Discussing About Sendible?

- [A cosa serve Sendible?](https://www.g2.com/it/discussions/what-is-sendible-used-for)
- [What does Sendible do?](https://www.g2.com/it/discussions/what-does-sendible-do)
- [What are the best social media management tools?](https://www.g2.com/it/discussions/sendible-what-are-the-best-social-media-management-tools)
- [Sendible è gratuito?](https://www.g2.com/it/discussions/is-sendible-free) - 1 comment
- [What is Sendible?](https://www.g2.com/it/discussions/what-is-sendible) - 1 comment

### [Determ](https://www.g2.com/products/determ/reviews)

Determ, previously known as Mediatoolkit, is an AI-powered online media monitoring platform designed to help you make smarter business decisions with real-time insights into consumer behavior, competitor strategies, and market trends. Track keywords, phrases, or brand names across 100+ million online sources, in any language or location, and identify the mentions that matter most. With Determ, you can view, filter, and analyze all your media mentions in a single feed. Save time with Synthia, Determ’s AI assistant, which instantly summarizes any monitored topic and provides actionable recommendations, helping you respond faster and smarter. Stay informed with real-time notifications when your brand, campaigns, or competitors are mentioned online. Correlate media coverage with public sentiment, demographics, and brand reputation, and create easy-to-understand reports that engage your team and stakeholders. With Determ, you gain clear visibility into your media landscape, empowering you to act on key insights and boost your brand’s visibility and performance. The Internet is constantly talking about your brand. Determ makes it easy to listen, analyze, and act.

**Average Rating:** 4.7/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate Determ?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.7/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.6/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Determ?

- **Seller:** [Determ](https://www.g2.com/sellers/determ)
- **Year Founded:** 2016
- **HQ Location:** Zagreb, Croatia
- **Twitter:** @wearedeterm  
2,409 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=432fe23921291090757c509b4435a33c16d65f7620271158f1f35958f050e067&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3656842%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Marketing and Advertising
- **Company Size:** 52% Small, 30% Medium

#### What Do G2 Reviewers Say About Determ?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **clear communication** from Determ’s support team, enhancing their overall experience and satisfaction.
- Users appreciate the **exceptional customer support** of Determ, feeling prioritized and supported even for minor issues.
- Users appreciate the **intuitive dashboard usability** of Determ, finding it easy to navigate and implement seamlessly.
- Users praise the **ease of use** of Determ, swiftly integrating into workflows without complicated setups or tutorials.
- Users value the **easy integrations** of Determ, seamlessly connecting with existing tools in just a few clicks.

##### Cons

- Users note that the tool has **keyword limitations** , occasionally missing niche mentions during specific searches.
- Users find **lacking features** in Determ, particularly missing niche mentions and limited integrations with other platforms.
- Users feel the **limited social media integration** hampers broader functionality and adaptability with other platforms.
- Users find that **mentions management can miss niche mentions** , requiring fine-tuning of searches for better results.

#### What Are Recent G2 Reviews of Determ?

**["Comprehensive and User-Friendly Social Media Listening Tool"](https://www.g2.com/survey_responses/determ-review-10450380)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/determ-review-10450380)

**["Straightforward API with easy Implementation"](https://www.g2.com/survey_responses/determ-review-13240053)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/determ-review-13240053)

#### What Are G2 Users Discussing About Determ?

- [What is in a media toolkit?](https://www.g2.com/discussions/what-is-in-a-media-toolkit)
- [How Mediatoolkit works?](https://www.g2.com/discussions/how-mediatoolkit-works)
- [Is Mediatoolkit free?](https://www.g2.com/discussions/is-mediatoolkit-free)

### [Mention](https://www.g2.com/products/mention/reviews)

Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, Twitter, Facebook, Tiktok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you! Start your 14-day free trial or talk to our experts by booking a demo!

**Average Rating:** 4.3/5.0

**Total Reviews:** 436

#### How Do G2 Users Rate Mention?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.2/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.3/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Mention?

- **Seller:** [Mention](https://www.g2.com/sellers/mention-56eaed5e-a8dc-4c92-96c4-b7d893e09357)
- **Year Founded:** 2012
- **HQ Location:** Paris
- **Twitter:** @mention  
21,128 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4d77ce160102386494b68576dff4b59012a36bba9da8c73d67a4742f07685cd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2541908%2F&secure%5Burl_type%5D=linkedin_company_website)  
684 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Internet, Marketing and Advertising
- **Company Size:** 62% Small, 27% Medium

#### What Do G2 Reviewers Say About Mention?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **real-time alerts** from Mention, significantly enhancing their ability to monitor brand and media presence promptly.
- Users find Mention's **ease of use** impressive, simplifying brand monitoring with intuitive features and quick setup.
- Users value the **time-saving features** of Mention, enabling quick reactions to trends and streamlined brand monitoring.
- Users value the **real-time analytics** of Mention, making brand monitoring and trend reaction efficient and effortless.
- Users value the **superior analytics** of Mention, which enhance their monitoring efficiency and responsiveness to brand conversations.

##### Cons

- Users find the **complex interface and inaccurate sentiment analysis** challenging, making the experience less user-friendly.
- Users find the **complexity of the interface** challenging initially, with setup and accuracy concerns affecting usability.
- Users find the **complex usage** challenging, especially with alert setup and varying accuracy in sentiment analysis.
- Users report **data inaccuracy** in sentiment analysis, complicating the reliability of insights and overall experience.
- Users find the **pricing too high** for small teams, which can limit accessibility and usage.

#### What Are Recent G2 Reviews of Mention?

**["Fulfils our requirements comfortably"](https://www.g2.com/survey_responses/mention-review-10910043)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/mention-review-10910043)

**["Real-Time Monitoring with Some Learning Curve"](https://www.g2.com/survey_responses/mention-review-12224620)**

**Rating:** 4.5/5.0 stars

_— Bhavesh ._

[Read full review](https://www.g2.com/survey_responses/mention-review-12224620)

#### What Are G2 Users Discussing About Mention?

- [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) - 1 comment

### [Buzzmonitor](https://www.g2.com/products/buzzmonitor/reviews)

Buzzmonitor is an integrated solution for brands looking to optimize their digital presence and turn data into effective strategies. As an all-in-one platform, it combines social media monitoring, multichannel customer service, social media analytics, dashboards, post scheduling, and advanced data analysis—all powered by artificial intelligence.

**Average Rating:** 4.5/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Buzzmonitor?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.1/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.9/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Buzzmonitor?

- **Seller:** [Buzzmonitor LLC](https://www.g2.com/sellers/buzzmonitor-llc)
- **Year Founded:** 2012
- **HQ Location:** Barueri, SP
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97b70292a8410560a439b7eac943325aa37e6490848bb9d94f86480f21ba7a98&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbuzzmonitor%2F&secure%5Burl_type%5D=linkedin_company_website)  
199 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 55% Medium, 27% Small

#### What Do G2 Reviewers Say About Buzzmonitor?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **customizable dashboards** of Buzzmonitor, which streamline data analysis and enhance insights effortlessly.
- Users love Buzzmonitor for its **intuitive design** , enabling easy navigation and efficient data analysis for comprehensive reports.
- Users love the **customizable dashboards** and **AI insights** of Buzzmonitor, enhancing data analysis and saving time.
- Users love the **AI insights** from Buzzmonitor, which simplifies analysis and saves valuable time in reporting.
- Users love Buzzmonitor for its **powerful AI insights** , making social media analysis efficient and straightforward.

#### What Are Recent G2 Reviews of Buzzmonitor?

**["My experience with Buzzmonitor and data analysis"](https://www.g2.com/survey_responses/buzzmonitor-review-11568590)**

**Rating:** 5.0/5.0 stars

_— Nadja T._

[Read full review](https://www.g2.com/survey_responses/buzzmonitor-review-11568590)

**["Improve your analysis while saving time"](https://www.g2.com/survey_responses/buzzmonitor-review-11529461)**

**Rating:** 5.0/5.0 stars

_— Amanda S._

[Read full review](https://www.g2.com/survey_responses/buzzmonitor-review-11529461)

#### What Are G2 Users Discussing About Buzzmonitor?

- [What is BuzzMonitor used for?](https://www.g2.com/discussions/what-is-buzzmonitor-used-for)

### [Sociality.io](https://www.g2.com/products/sociality-io/reviews)

Sociality.io is an all-in-one social media management and intelligence platform that enables marketers to easily manage their social presence in a single dashboard. With its social media MCP, Sociality.io also helps marketers and AI agents analyze social media data through AI-powered workflows. Sociality.io currently supports Facebook, X/Twitter, Instagram, YouTube, TikTok, and LinkedIn. Our primary aim is to help marketers improve connection with their audiences, streamline publishing workflows, collaborate in real-time, and transform social data into valuable insights. Here are some of the Sociality.io features that our customers love most: 1) All content on one calendar with the Publish Module. Manage social media content publishing and scheduling with automated ease on one collaborative dashboard. Visually organize and manage content calendars with content preview, social feed, weekly, monthly, and agenda views. Keep team collaboration consistent with advanced access settings. 2) All conversations on one screen with the Engage Module. No more missed user messages while tabbing between accounts or hours-long page moderation processes. Bring growth, scalability, and process to social media engagement management. Create better conversations that result in better conversions with the unified Sociality.io inbox. 3) All data on one platform with the Listen Module. Manage your brand health with the right tool that gathers your brand mentions across the web, includes sentiment analysis, and covers hundreds of languages—not only tracking conversations about your brand but also equipping you to respond quickly with customizable alert emails. 4) All competitors in one report with the Competitor Analysis. No more spending hours on competitor analysis or making misguided decisions due to missed information. Reach your competitors' data rapidly and develop strategies through detailed competitor analysis. 5) All reports ready to present with the Analytics Module. Enjoy the most comprehensive social media analytics report tool for finding meaning in data scattered across social media channels. Track social media KPIs—including paid engagement insights, Instagram TV and Stories analytics, content intelligence, and audience demographics—in one place. Schedule reports and download them as PowerPoint or Excel files. 6) Social media intelligence in AI workflows with Sociality.io MCP. Use Sociality.io’s social media MCP to analyze performance, competitors, and social media data inside AI tools. Chat with your social media data, create reports, compare post-level performance, monitor competitors, and turn account insights into AI-powered analysis. Sociality.io is a cloud-based solution that provides live customer support and is available for both iOS and Android mobile devices.

**Average Rating:** 4.8/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Sociality.io?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.8/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.9/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Sociality.io?

- **Seller:** [Sociality.io](https://www.g2.com/sellers/sociality-io)
- **Year Founded:** 2015
- **HQ Location:** London, GB
- **Twitter:** @SocialityIO  
337 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9a23ca5a32fdba12a3af5e3da0aa61f4e4e0eeefd199359beb803b84fd1e0cb0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsociality.io%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 55% Medium, 36% Small

#### What Do G2 Reviewers Say About Sociality.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **clear and insightful analytics** of Sociality.io, enhancing internal workflows and client presentations.
- Users value the **clear and insightful analytics** of Sociality.io, enhancing strategy presentations and internal workflows significantly.
- Users find Sociality.io remarkably **easy to use** , leading to a smoother and more efficient workflow.
- Users value the **efficiency** of Sociality.io, enjoying a smoother workflow and clear, actionable insights.
- Users value the **clear and effective analytics** of Sociality.io, enhancing internal processes and client explanations.

#### What Are Recent G2 Reviews of Sociality.io?

**["5 years of amazing social media management experience"](https://www.g2.com/survey_responses/sociality-io-review-6895182)**

**Rating:** 5.0/5.0 stars

_— Armağan B._

[Read full review](https://www.g2.com/survey_responses/sociality-io-review-6895182)

**["Insightful analytics that elevate reporting"](https://www.g2.com/survey_responses/sociality-io-review-12403087)**

**Rating:** 4.5/5.0 stars

_— Hamza S._

[Read full review](https://www.g2.com/survey_responses/sociality-io-review-12403087)

#### What Are G2 Users Discussing About Sociality.io?

- [What is Sociality.io used for?](https://www.g2.com/discussions/what-is-sociality-io-used-for)

### [NapoleonCat.com](https://www.g2.com/products/napoleoncat-com/reviews)

NapoleonCat is a social media management platform designed to help businesses, agencies, and e-commerce brands streamline their social media workflows, boost engagement, and improve customer experience. Powered by AI, NapoleonCat enables users to manage multiple social media channels in one place, including Facebook, Instagram, X (formerly Twitter), LinkedIn, TikTok, YouTube, and Google Business Profiles. With its core focus on Social Inbox, automated moderation (spam and hate speech removal, FAQ autoresponse), engagement tools, Social CRM, and sentiment analysis, NapoleonCat helps brands build stronger customer relationships, respond faster, and protect their reputation. These strategic features make social media care central to business growth. Complementary capabilities such as publishing, analytics, and reporting provide a broader perspective on social media management, helping teams collaborate, schedule posts, assign tasks, and monitor performance with customizable reports and real-time insights. NapoleonCat is trusted by marketing, support, and sales teams worldwide for its ease of use, scalability, and excellent customer support, making it the go-to solution for growing brands on social media. \>\> Unify customer conversations in one inbox Bring together comments, messages, and reviews from multiple channels into a single Social Inbox. No more switching between platforms, no more missed interactions. Every conversation is centralized for faster, more consistent customer care. \>\> Boost engagement that drives sales Turn social media interactions into business opportunities. Responding quickly and personally increases trust, improves customer experience, and can directly impact conversions and retention. \>\> Moderate ad comments at scale Protect your ad spend and brand reputation by automatically moderating comments on paid campaigns. Hide spam, offensive remarks, or competitor links instantly, so your ads focus on attracting customers, not trolls. \>\> Automate customer service With AI-powered auto-moderation and smart auto-replies, you can instantly handle common questions, filter out spam or hate speech, and maintain a safe, brand-friendly environment. Your customer service runs 24/7, even when your team is offline. \>\> Remove spam and hate speech with AI NapoleonCat’s advanced moderation engine automatically detects and hides offensive content, spam, or hate speech across your channels. This protects your brand reputation and ensures a respectful community experience without manual effort. \>\> Tag sentiment to monitor brand perception Automatically tag incoming messages and comments as positive, neutral, or negative to understand customer sentiment better. \>\> Manage multiple social media channels NapoleonCat lets you manage Facebook, Instagram, X (Twitter), LinkedIn, TikTok, YouTube, Google Business Profiles, and app store reviews, all from a single, intuitive dashboard. Save time by switching less and focusing more on your content and community. \>\> Schedule social media publications Plan, preview, and schedule content across platforms in advance. Ensure consistent brand messaging and save time with bulk publishing and post approvals. \>\> Analyze and report marketing results Get detailed, customizable analytics on engagement, reach, audience growth, and post performance. \>\> Monitor and benchmark against competitors Track how your brand compares to competitors in real time. Identify trends, spot opportunities, and stay ahead of the curve with performance comparisons and market insights. \>\> Collaborate with teams and freelancers With built-in collaboration tools, you can assign tasks, comment on posts, manage permissions, and streamline your social media workflows.

**Average Rating:** 4.7/5.0

**Total Reviews:** 146

#### How Do G2 Users Rate NapoleonCat.com?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.3/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 9.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind NapoleonCat.com?

- **Seller:** [NapoleonCat](https://www.g2.com/sellers/napoleoncat)
- **Year Founded:** 2013
- **HQ Location:** New York
- **Twitter:** @NapoleonCatCom  
874 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b2b215140ea4cad1795dcb2fe01d56ee5db454cf7d178fb0a86a523ad17a23d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2521278%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 65% Small, 30% Medium

#### What Do G2 Reviewers Say About NapoleonCat.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **fast and efficient customer service** of NapoleonCat, which goes above and beyond to help.
- Users praise the **quick and efficient customer support** that exceeds expectations, enhancing overall satisfaction and experience.
- Users love the **ease of use** of NapoleonCat.com, highlighting its intuitive UI and excellent customer support.
- Users value the **centralized management** of NapoleonCat, streamlining interactions and enhancing team collaboration across platforms.
- Users commend the **helpful support** of NapoleonCat.com, noting quick responses and dedicated assistance for their needs.

##### Cons

- Users note several **functionalities needing improvement** , including reporting, customization, and a busy user interface.
- Users find the **slow loading** times of NapoleonCat to be frustrating, impacting their overall experience.
- Users report **inconsistent comment management** , with challenges in tracking negative comments and sentiment analysis accuracy.
- Users note several **missing features** , including daily reports and advanced publishing tools, affecting overall satisfaction.
- Users report **performance issues** with NapoleonCat.com, experiencing slow loading times and delayed actions during use.

#### What Are Recent G2 Reviews of NapoleonCat.com?

**["NapoleonCat Makes Comment Moderation Easy, with Truly Responsive Support and Smart Auto-Moderation"](https://www.g2.com/survey_responses/napoleoncat-com-review-12878899)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/napoleoncat-com-review-12878899)

**["NapoleonCat organized our workflow and improved social media management"](https://www.g2.com/survey_responses/napoleoncat-com-review-13089273)**

**Rating:** 5.0/5.0 stars

_— Verified User in Food & Beverages_

[Read full review](https://www.g2.com/survey_responses/napoleoncat-com-review-13089273)

#### What Are G2 Users Discussing About NapoleonCat.com?

- [What do you recommend for companies considering NapoleonCat.com for social media engagement?](https://www.g2.com/discussions/what-do-you-recommend-for-companies-considering-napoleoncat-com-for-social-media-engagement) - 1 comment
- [Who is Napoleon cat?](https://www.g2.com/discussions/who-is-napoleon-cat)
- [Is NapoleonCat free?](https://www.g2.com/discussions/is-napoleoncat-free) - 1 comment
- [Is NapoleonCat reliable?](https://www.g2.com/discussions/is-napoleoncat-reliable) - 1 comment
- [How do you use NapoleonCat?](https://www.g2.com/discussions/how-do-you-use-napoleoncat) - 1 comment

### [Onclusive](https://www.g2.com/products/onclusive/reviews)

Onclusive is a comprehensive PR and communications solution designed to assist organizations in navigating the complexities of brand management and reputation building. By leveraging advanced data science and a suite of specialized tools, Onclusive provides users with the resources necessary to monitor, measure, and enhance their communications strategies effectively. Targeting PR professionals, communications teams, and organizational leaders, Onclusive addresses the pressing challenges faced by modern businesses. In an era where brand perception can shift rapidly due to media coverage and public sentiment, Onclusive offers a robust platform that empowers users to stay informed and proactive. Organizations can utilize Onclusive to support their C-suite executives and broader business objectives, ensuring that communication efforts align with overall strategic goals. Key features of Onclusive include comprehensive media monitoring, which allows users to track relevant coverage and breaking news that could impact their brand reputation. This feature is crucial for organizations aiming to stay ahead of potential crises and capitalize on positive media opportunities. Additionally, Onclusive provides real-time measurement tools that assess the impact of communications efforts, enabling users to identify key issues and media trends that influence their audience. The platform also offers research and consultancy services, helping organizations uncover the underlying drivers of reputation and communication success. This insight is invaluable for developing more effective strategies and campaigns tailored to specific audiences. Furthermore, Onclusive’s PR and communications tools provide a complete solution for managing pressrooms, planning campaigns, and nurturing media relationships, streamlining workflows and enhancing collaboration among team members. By integrating technology, insights, and expertise, Onclusive simplifies the often chaotic media landscape, allowing organizations to elevate their performance consistently. The platform not only aids in proving the value of communications efforts but also supports continuous improvement, making it an essential partner for any organization committed to achieving PR and communications success.

**Average Rating:** 4.3/5.0

**Total Reviews:** 202

#### How Do G2 Users Rate Onclusive?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Social Measurement:** 7.5/10 (Category avg: 8.6/10)
- **Social Reporting:** 7.8/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Onclusive?

- **Seller:** [Onclusive](https://www.g2.com/sellers/onclusive-2026-07-17)
- **Company Website:** onclusive.com
- **Year Founded:** 2002
- **HQ Location:** London, GB
- **Twitter:** @Onclusive  
3,683 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5c1058cfaa6f2283e9ff1a644f713e592ff3bc83ce18af949b9ebefe516c32df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fonclusive%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,089 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Communications Manager
- **Top Industries:** Public Relations and Communications, Information Technology and Services
- **Company Size:** 37% Medium, 35% Small

#### What Do G2 Reviewers Say About Onclusive?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Onclusive's interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities.
- Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening.
- Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly.
- Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels.
- Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach.

##### Cons

- Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms.
- Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively.
- Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency.
- Users find Onclusive's interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently.
- Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive.

#### What Are Recent G2 Reviews of Onclusive?

**["Intuitive tool with sentiment analysis and 5-star customer support"](https://www.g2.com/survey_responses/onclusive-review-12517408)**

**Rating:** 4.5/5.0 stars

_— Rodrigo Jonas S._

[Read full review](https://www.g2.com/survey_responses/onclusive-review-12517408)

**["Streamlines Press Workload with Ease"](https://www.g2.com/survey_responses/onclusive-review-12399017)**

**Rating:** 4.0/5.0 stars

_— Kevin J._

[Read full review](https://www.g2.com/survey_responses/onclusive-review-12399017)

#### What Are G2 Users Discussing About Onclusive?

- [What do you like most about Onclusive for media monitoring, and what features would you like to see added?](https://www.g2.com/discussions/what-do-you-like-most-about-onclusive-for-media-monitoring-and-what-features-would-you-like-to-see-added)
- [What is Onclusive used for?](https://www.g2.com/discussions/what-is-onclusive-used-for) - 1 comment

### [Fanpage Karma](https://www.g2.com/products/fanpage-karma/reviews)

Fanpage Karma is a powerful all-in-one social media management tool designed for businesses, agencies, and marketers. It offers analytics/benchmarking, community management, publishing/scheduling, research, and monitoring features. With unlimited profile tracking and management, it represents the ideal solution for those looking to manage multiple social media accounts while taking advantage of cutting-edge analytic insights. - Manage and analyze unlimited profiles in one tool - Understand what’s working with cutting-edge analytics - Reduce workload and optimize content with powerful AI - Increase productivity with seamless team collaboration

**Average Rating:** 4.5/5.0

**Total Reviews:** 130

#### How Do G2 Users Rate Fanpage Karma?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.2/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.8/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Fanpage Karma?

- **Seller:** [uphill GmbH](https://www.g2.com/sellers/uphill-gmbh)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Higher Education
- **Company Size:** 61% Small, 21% Medium

#### What Do G2 Reviewers Say About Fanpage Karma?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Fanpage Karma, which simplifies tracking and visualizing social media performance.
- Users value the **easy tracking of social performance** , making informed decisions with comprehensive and actionable insights.
- Users appreciate the **analytics focus** of Fanpage Karma, enabling effective tracking of performance and competitor insights.
- Users find Fanpage Karma's **intuitive design** simplifies social media tracking, enhancing performance insights and efficiency.
- Users appreciate the **intelligent insights and scheduling** of Fanpage Karma, streamlining social media management efficiently.

##### Cons

- Users express frustration with **data inaccuracy** , as metrics often don't reflect true performance, requiring extra verification.
- Users suggest that **improvement is needed** in feature guidance and visualization quality for Fanpage Karma.
- Users point out **limited features** , such as restricted data access and absence of key platforms, affecting overall usability.
- Users are disappointed by the **platform limitations** , such as missing sociodemographic data and outdated interface hindering efficiency.
- Users find Fanpage Karma **expensive due to USD pricing** , making budgeting challenging, especially for those in Brazil.

#### What Are Recent G2 Reviews of Fanpage Karma?

**["Simplified Performance Visualization but with a Learning Curve"](https://www.g2.com/survey_responses/fanpage-karma-review-11873332)**

**Rating:** 4.0/5.0 stars

_— Victor M._

[Read full review](https://www.g2.com/survey_responses/fanpage-karma-review-11873332)

**["Valuable, Hands-On Data Analysis Access for Students and Academics"](https://www.g2.com/survey_responses/fanpage-karma-review-12851378)**

**Rating:** 5.0/5.0 stars

_— Alexandra Jane K._

[Read full review](https://www.g2.com/survey_responses/fanpage-karma-review-12851378)

### [Audiense](https://www.g2.com/products/audiense/reviews)

At Audiense we are creating a one-stop shop for all your audience research needs powered by social data. We are here to empower your audience and marketing strategies. Traditional market research is faced with limitations in this fast-moving digital age. It’s time to unlock digital and social intelligence to develop informed audience strategies and address the fundamental challenge of culture always being on the move, making it difficult for existing consumer segmentation to keep up. Audiense aims to create brand relevance through cultural understanding. Our social consumer segments are derived from consumers’ behaviour “in the wild”, making it more likely to reflect real affinities and passion points becoming a powerful new input to the segmentation strategy. Audiense provides a great data-foundation to persona development, understanding the audiences that matter to your business, finding new audience pocket opportunities, identifying sponsorships/partnerships, content ideation, targeted advertising and so much more. We are proud to have served more than 100k+ customers globally since 2012 from our offices in the UK and Spain. Over the last 2 years Audiense has risen as a consolidator in the space acquiring SOPRISM, Tweet Binder and Affinio. As a result we have developed a suite of products powered by a variety of data sources diversifying our offering. We currently offer a range of products and services across 2 core Hubs: 1) Audiense Intelligence [3 products] Demand, Social and Digital Intelligence 2) X Marketing: [2 products] X advanced analytics & tracking and Community management

**Average Rating:** 4.5/5.0

**Total Reviews:** 242

#### How Do G2 Users Rate Audiense?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.3/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.2/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 7.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Audiense?

- **Seller:** [Audiense](https://www.g2.com/sellers/audiense)
- **Company Website:** www.audiense.com
- **Year Founded:** 2011
- **HQ Location:** London, England
- **Twitter:** @AudienseCO  
170,861 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5636fe434ecb3e03fc19533643d839bf18f2539b60c9084873b52c2b282ab2f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10529043&secure%5Burl_type%5D=linkedin_company_website)  
109 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Marketing and Advertising, Market Research
- **Company Size:** 50% Small, 33% Medium

#### What Do G2 Reviewers Say About Audiense?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **flexibility and depth** of Audiense for insightful audience exploration and effective stakeholder communication.
- Users appreciate the **flexibility and detailed insights** of Audiense, enhancing audience understanding and stakeholder communications.
- Users value the **flexibility and depth of insights** Audiense offers, enhancing audience understanding and client presentations.
- Users appreciate the **flexibility** of Audiense, enhancing audience exploration and efficient reporting for stakeholder presentations.
- Users value the **flexible analytics and deep audience insights** of Audiense, streamlining research and reporting considerably.

##### Cons

- Users find the lack of **audience search flexibility** limiting, preferring to avoid returning to Meltwater for refinements.
- Users find the **complex features** of Audiense overwhelming, making navigation challenging initially.
- Users find the **complexity of navigation** initially overwhelming due to the numerous features available on Audiense.
- Users find **data inaccuracy** in Audiense's reports, making them less reliable for overall audience representation.
- Users note the **data limitations** of Audiense, finding insights based on publicly available data may not fully represent audiences.

#### What Are Recent G2 Reviews of Audiense?

**["Invaluable to the Business"](https://www.g2.com/survey_responses/audiense-review-4630506)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/audiense-review-4630506)

**["Saves me hours of time!"](https://www.g2.com/survey_responses/audiense-review-10066252)**

**Rating:** 5.0/5.0 stars

_— Verified User in Media Production_

[Read full review](https://www.g2.com/survey_responses/audiense-review-10066252)

#### What Are G2 Users Discussing About Audiense?

- [What is Audiense used for?](https://www.g2.com/discussions/what-is-audiense-used-for)

### [SocialDog](https://www.g2.com/products/socialdog/reviews)

SocialDog is an all-In-one social media marketing tool allowing businesses and individuals to manage their social media accounts smartly and efficiently 🐶🚀 Features such as account operation management, follower management (Only for X) , engagement analytics and auto-tweet scheduling to help you to optimize your activity and grow your social media presence. SocialDog has been awarded the IT Review Grid Award as a 'LEADER' for seven consecutive terms and recognized as a smart and efficient social media management tool with over 1 million users around the world. 🚀 SocialDog's main features: ✅ Full of analysis tools that allow you to see datas you can't see on social medias ✅ Schedule posts to help you to increase posting efficiency and freeing you up to focus on more creative tasks ✅ Follower management to unfollow accounts that are recently inactive (Only for X) ✅ Keyword monitoring to see a list of accounts and tweets that have tweeted the specified keywords ✅ Find out more effective functions from https://social-dog.net/en/ 💸 Flexible membership plans that fit your needs You can start SocialDog with 7 days FREE trials for any paid plan. SocialDog provides plans for individuals and enterprises. Please select the ones that best fits your needs. 👩‍💻 Customer support with humanity Customer support is one of our top priority. Our customer support team will answer any questions you have. 🔒 Security SocialDog also uses X (Twitter) 's official "OAuth" authentication, so you can use SocialDog immediately without a password. 🙏 SocialDog has an easy 1 minute registration and a 7-day paid membership trial for free! 💻SocialDog is available as a web platform, with native mobile applications for iOS & Android.

**Average Rating:** 4.5/5.0

**Total Reviews:** 130

#### How Do G2 Users Rate SocialDog?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.8/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.2/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SocialDog?

- **Seller:** [SocialDog](https://www.g2.com/sellers/socialdog)
- **Year Founded:** 2016
- **HQ Location:** Tokyo, JP
- **Twitter:** @SocialDog\_JP  
58,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d335bb2496df6c30ea0addf96325182cdfdea115d85201f4da40a751e6c9d9e5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsocialdog%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Entertainment, Marketing and Advertising
- **Company Size:** 92% Small, 5% Large

#### What Do G2 Reviewers Say About SocialDog?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SocialDog's interface incredibly **easy to use** , simplifying Twitter marketing and management tasks effectively.
- Users love the **innovative features** of SocialDog that enhance Twitter marketing and simplify campaign management.
- Users appreciate the **ease of use** of SocialDog for managing Twitter marketing campaigns and engagements effectively.
- Users value the **ease of use** in SocialDog, making Twitter management and marketing efficient and straightforward.

#### What Are Recent G2 Reviews of SocialDog?

**["Overall pleasant experience with socialdog"](https://www.g2.com/survey_responses/socialdog-review-9092821)**

**Rating:** 5.0/5.0 stars

_— Devroux D._

[Read full review](https://www.g2.com/survey_responses/socialdog-review-9092821)

**["Gaining Social Media Success"](https://www.g2.com/survey_responses/socialdog-review-9057110)**

**Rating:** 5.0/5.0 stars

_— Matthew S._

[Read full review](https://www.g2.com/survey_responses/socialdog-review-9057110)

#### What Are G2 Users Discussing About SocialDog?

- [What is SocialDog used for?](https://www.g2.com/discussions/what-is-socialdog-used-for) - 1 comment

### [Tailwind](https://www.g2.com/products/tailwind/reviews)

The Tool That Feels Like a Marketing Team Tailwind automates the most difficult parts of your social media marketing so you can grow smarter and faster. Save time with content creation, scheduling, and publishing for Instagram, Pinterest and Facebook. Official Facebook, Instagram, and Pinterest partner. 1 million + users.

**Average Rating:** 4.3/5.0

**Total Reviews:** 139

#### How Do G2 Users Rate Tailwind?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.8/10 (Category avg: 8.6/10)
- **Social Reporting:** 7.8/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Tailwind?

- **Seller:** [Tailwind](https://www.g2.com/sellers/tailwind)
- **Year Founded:** 2012
- **HQ Location:** Oklahoma City, OK
- **Twitter:** @TailwindApp  
10,566 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb99e727da7b78b093b2bbdcf07e12f52462c602ce74f29455f6b1e225c68f96&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2575799%2F&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Marketing and Advertising, Writing and Editing
- **Company Size:** 91% Small, 6% Medium

#### What Do G2 Reviewers Say About Tailwind?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in Tailwind, which simplifies scheduling and enhances content creation effortlessly.
- Users love the **easy creation** of Tailwind, benefiting from simplified content design and effective scheduling features.
- Users love the **easy posting** capabilities of Tailwind, making scheduling and design a breeze across platforms.
- Users value Tailwind's **Post Scheduling** feature for optimizing engagement times and streamlining content across platforms.
- Users love the **SmartSchedule feature** for optimizing post timing and enhancing audience engagement effortlessly.

##### Cons

- Users find the **layout issues** in Tailwind cluttered and the design tools overly complex and redundant.
- Users find the **limited features** of Tailwind restrictive, especially for managing diverse social media platforms effectively.
- Users note the **missing features** in Tailwind, such as limited platform support and advanced tools for broader needs.
- Users find the **interface a bit cluttered** , which can overwhelm with the numerous options available in Tailwind.
- Users find Tailwind's interface occasionally **cluttered** , struggling with the overwhelming number of options available.

#### What Are Recent G2 Reviews of Tailwind?

**["Fast Pin Creation and Posting Made Simple"](https://www.g2.com/survey_responses/tailwind-review-12353320)**

**Rating:** 4.5/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/tailwind-review-12353320)

**["Super Simple Scheduling with Turbo Boost and AI-Powered Pin Writing"](https://www.g2.com/survey_responses/tailwind-review-12716559)**

**Rating:** 5.0/5.0 stars

_— Kaprice D._

[Read full review](https://www.g2.com/survey_responses/tailwind-review-12716559)

#### What Are G2 Users Discussing About Tailwind?

- [What is Tailwind used for?](https://www.g2.com/discussions/what-is-tailwind-used-for)

### [Truescope](https://www.g2.com/products/truescope/reviews)

Truescope is a sophisticated media monitoring and intelligence platform designed to assist PR professionals, corporations, and agencies in effectively tracking, analyzing, and responding to media coverage. In an era where timely and relevant information is vital, Truescope empowers users to stay informed and engaged with their audience, ensuring that they can navigate the complexities of the media landscape with confidence. This platform is particularly beneficial for PR agencies and organizations that require real-time insights without the constraints of traditional, long-term contracts. Truescope’s flexible, campaign-based pricing model allows users to tailor their media monitoring efforts to specific campaigns or projects, making it an ideal choice for those running short-term initiatives. The integration of modern, AI-driven tools further enhances the user experience, streamlining workflows and providing actionable insights that can be leveraged immediately. Truescope offers comprehensive media monitoring capabilities that span a wide array of sources. Users can access traditional media monitoring, tracking millions of articles and broadcasts across national, regional, and trade publications. Additionally, the platform excels in social media listening, enabling users to monitor conversations on popular platforms such as X (Twitter), Facebook, Instagram, TikTok, and LinkedIn. This breadth of coverage ensures that users can capture every mention of their brand, whether it appears in blogs, forums, or online news outlets. Key features of Truescope include custom reports and dashboards that allow users to measure PR campaign performance, track brand reputation, and analyze audience sentiment. These tailored dashboards are designed for easy sharing, facilitating collaboration among team members and stakeholders. Furthermore, Truescope provides live alerts, notifying users instantly when a crisis or opportunity arises, allowing for swift action in critical situations. The platform's AI-powered capabilities filter out irrelevant content, ensuring that users receive highly accurate and actionable intelligence, enabling them to focus on strategic decision-making rather than sifting through excessive noise. Overall, Truescope stands out in the media monitoring and PR analytics category by offering a modern, flexible solution that meets the evolving needs of its users. With its comprehensive coverage, real-time insights, and user-friendly features, Truescope equips PR professionals with the tools necessary to navigate the fast-paced media environment effectively.

**Average Rating:** 4.7/5.0

**Total Reviews:** 77

#### How Do G2 Users Rate Truescope?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.2/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.6/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Truescope?

- **Seller:** [Truescope](https://www.g2.com/sellers/truescope)
- **Company Website:** www.truescope.com
- **Year Founded:** 2019
- **HQ Location:** Sydney, AU
- **Twitter:** @truescopehq  
227 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5838e1b4227e8fb13b32a5e192255bacb7d0733843fd3c89927f3eb0c4e8e03&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftruescopehq%2F&secure%5Burl_type%5D=linkedin_company_website)  
85 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Higher Education
- **Company Size:** 48% Small, 32% Medium

#### What Do G2 Reviewers Say About Truescope?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **excellent customer support** from Truescope, enhancing their overall experience and satisfaction.
- Users find the **helpful account managers** at Truescope knowledgeable and responsive, enhancing their overall experience and support.
- Users value the **easy-to-navigate interface** and the proactive support from account managers at Truescope.
- Users value the **responsive client service** of Truescope, which enhances their engagement and support in public relations.
- Users find Truescope **intuitive** , with easy navigation and excellent support that enhances their overall experience.

##### Cons

- Users find that **budget constraints** make Truescope a challenging investment despite the value it provides.
- Users find Truescope **expensive** , stretching tight budgets, but see value in the quality it provides.
- Users often face **irrelevant content** in searches, making it challenging to find truly relevant news.
- Users find the **search functionality noisy** , making it challenging to filter through relevant news effectively.

#### What Are Recent G2 Reviews of Truescope?

**["Exceptional Platform with an Outstanding Team"](https://www.g2.com/survey_responses/truescope-review-12612479)**

**Rating:** 5.0/5.0 stars

_— Verified User in Government Administration_

[Read full review](https://www.g2.com/survey_responses/truescope-review-12612479)

**["Reliable Real-Time Monitoring with Excellent Support"](https://www.g2.com/survey_responses/truescope-review-12885045)**

**Rating:** 5.0/5.0 stars

_— Blake W._

[Read full review](https://www.g2.com/survey_responses/truescope-review-12885045)

#### What Are G2 Users Discussing About Truescope?

- [What is Truescope used for?](https://www.g2.com/discussions/what-is-truescope-used-for) - 1 comment

### [Oracle Social Cloud](https://www.g2.com/products/oracle-social-cloud/reviews)

Oracle Social Cloud’s intuitive analytics tools empower marketers to discover, analyze and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. A unified listening, analytics and engagement application helps marketers measure social success and connect social analytics with business KPI. The Social Cloud platform offers an API layer to deliver social data and functionality into existing technology stacks including Oracle Customer Experience Cloud and Marketing Cloud. Oracle Social Cloud includes the following social solutions: Application: • Listen: Uncover actionable insights from social or unstructured 1st party data through proprietary 3-tiered listening technology. Latent semantic analysis delivers easy refinement and auto-theming while natural language processing drives sentiment and top terms for business users. • Analyze: Customizable dashboards empower marketers to discover, analyze and report to measure campaign impact across paid, owned and earned social data. • Engage: Read, route and respond to social messages across owned and earned channels in one customizable engagement console. Platform: • A truly open platform with extensible APIs offers social data and social functionality across CX, OMC and 3rd party systems. Customers and partners leverage APIs to bring the power of social into their existing technology investments.

**Average Rating:** 3.7/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Oracle Social Cloud?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.3/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Oracle Social Cloud?

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle  
827,997 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website)  
208,078 employees on LinkedIn®
- **Ownership:** NYSE:ORCL

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 35% Large, 35% Medium

#### What Are Recent G2 Reviews of Oracle Social Cloud?

**["Oracle Social Cloud Review"](https://www.g2.com/survey_responses/oracle-social-cloud-review-4176929)**

**Rating:** 4.0/5.0 stars

_— Shikhar K._

[Read full review](https://www.g2.com/survey_responses/oracle-social-cloud-review-4176929)

**["Great organizational/storage tool"](https://www.g2.com/survey_responses/oracle-social-cloud-review-4279399)**

**Rating:** 4.0/5.0 stars

_— Jennifer S._

[Read full review](https://www.g2.com/survey_responses/oracle-social-cloud-review-4279399)

#### What Are G2 Users Discussing About Oracle Social Cloud?

- [What is Oracle Social Cloud used for?](https://www.g2.com/discussions/what-is-oracle-social-cloud-used-for)

### [Eclincher](https://www.g2.com/products/eclincher/reviews)

Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a unified social inbox, an AI auto-reply agent, web and social monitoring, smart queue auto-publishing, topic-suggested content, advanced live analytics with drag-and-drop customization, post approval, and team collaboration. Ranked #1 for ROI in social media management, eclincher integrates with Facebook, Instagram, X, LinkedIn, Google Business, YouTube, TikTok, Threads, Pinterest, Reddit, and more, boosting local SEO rankings and performance tracking. Eclincher is the ideal solution for managing multiple accounts, tracking performance, and optimizing digital presence. Key Features: - Publishing and Scheduling: Effortlessly plan, schedule, and automate publishing posts with AI agent, visual content calendar and customizable automation queues to streamline workflows. - Unified Social Inbox: Centralize and manage all messages, comments, reviews, and mentions in one place, ensuring no customer interaction is overlooked. Save time with AI Auto Reply agent to do the work for you. - Social Listening: Monitor brand mentions, keywords, hashtags, and industry trends to gain valuable insights and stay ahead of the competition. - Brand Monitoring: Track your brand’s reputation and online presence to understand customer perceptions and address feedback effectively. - Analytics and Reporting: Leverage in-depth analytics and create detailed, customizable reports to measure performance and refine your strategy. - Local Listings Management: Ensure accurate and consistent business information across directories to boost local SEO rankings and online trust. - Local SEO: Enhance your local visibility by optimizing keywords, business profiles, and content to reach your target audience effectively. Eclincher is designed for businesses of all sizes, making it easy to connect with audiences and thrive in the ever-evolving digital landscape.

**Average Rating:** 4.6/5.0

**Total Reviews:** 437

#### How Do G2 Users Rate Eclincher?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.0/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Eclincher?

- **Seller:** [Eclincher](https://www.g2.com/sellers/eclincher)
- **Year Founded:** 2012
- **HQ Location:** Palo Alto, CA
- **Twitter:** @eClincher  
10,947 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=25c356d43ae253c95248296c5fe1dea85404c99547ad8fe08d14e27db654bd0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3038721%2F&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager, CEO
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 78% Small, 16% Medium

#### What Do G2 Reviewers Say About Eclincher?

_AI-generated summary from verified user reviews_

##### Cons

- Users feel the **cost of Eclincher is high** compared to other programs offering similar features at lower prices.
- Users feel that Eclincher's pricing is **expensive** compared to other similar tools available at lower costs.
- Users find Eclincher's pricing to be **excessively high** compared to similar programs with lower costs.

#### What Are Recent G2 Reviews of Eclincher?

**["Efficiency and Exceptional Customer Service"](https://www.g2.com/survey_responses/eclincher-review-12210035)**

**Rating:** 5.0/5.0 stars

_— Marc-André D._

[Read full review](https://www.g2.com/survey_responses/eclincher-review-12210035)

**["AN AMAZING TOOL AND TEAM"](https://www.g2.com/survey_responses/eclincher-review-9559093)**

**Rating:** 5.0/5.0 stars

_— Carlos F._

[Read full review](https://www.g2.com/survey_responses/eclincher-review-9559093)

#### What Are G2 Users Discussing About Eclincher?

- [What is eclincher used for?](https://www.g2.com/discussions/what-is-eclincher-used-for)

### [Infegy Starscape](https://www.g2.com/products/infegy-starscape/reviews)

Infegy Starscape is a cutting-edge social analytics platform that transforms how businesses understand their audiences through advanced social listening technology. Designed for marketers, researchers, and agencies who need rapid, data-driven consumer insights, Starscape delivers lightning-fast analysis of social media conversations across all major public platforms. Unparalleled Social Listening Capabilities At the heart of Starscape is sophisticated AI technology that goes far beyond basic social analytics. The platform leverages over a decade of natural language processing expertise to provide nuanced sentiment analysis that captures the true meaning behind consumer conversations. With advanced emotion detection, brands can identify feelings such as joy, love, and disgust, gaining deeper consumer insights into what truly drives their audience. Lightning-Fast Social Analytics Time is critical in today's fast-paced digital landscape. Infegy Starscape delivers instant access to social listening data—your most important searches are available on day one, with complex queries returning results in seconds rather than weeks. This speed advantage enables teams to respond quickly to emerging trends, competitive threats, and shifting consumer sentiment. Comprehensive Consumer Insights Starscape's social analytics engine provides extensive coverage with 17+ years of historical data, ensuring you never miss critical patterns in consumer behavior. The platform's entity recognition effortlessly tracks brands and individuals, while theme identification pinpoints purchase intent, churn risk, and other crucial conversational patterns. GDPR and HIPAA compliance ensure your social listening efforts meet regulatory requirements. Actionable Intelligence for Every Team Whether you're conducting market research, managing brand reputation, or analyzing competitive intelligence, Starscape's trustworthy generative AI delivers actionable summaries, audience personas, and reports you can confidently use for business decisions. Customizable dashboards, reusable templates, and white-label reporting options make it easy to share consumer insights across your organization or with clients. Transform your approach to social listening and unlock the consumer insights that drive growth. Infegy Starscape combines superior data quality, advanced social analytics, and AI-powered intelligence to help you make faster, smarter decisions based on a real-time understanding of your audience.

**Average Rating:** 4.5/5.0

**Total Reviews:** 212

#### How Do G2 Users Rate Infegy Starscape?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.4/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.5/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Infegy Starscape?

- **Seller:** [Infegy](https://www.g2.com/sellers/infegy)
- **Company Website:** infegy.com
- **Year Founded:** 2006
- **HQ Location:** Kansas City, MO
- **Twitter:** @Infegy  
3,585 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5e79555b8a0e4c8d02351cb78b7aed14695fc160646ac1527448abef202a06d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F428346%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Senior Strategist
- **Top Industries:** Marketing and Advertising, Market Research
- **Company Size:** 47% Medium, 34% Small

#### What Do G2 Reviewers Say About Infegy Starscape?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Infegy Starscape, finding it efficient for quick access to essential information.
- Users commend the **responsive customer support** from Infegy Starscape, ensuring quick assistance and optimal results.
- Users find Infegy Starscape a **super helpful and powerful tool** , enhancing client deliverables with insightful audience data.
- Users value the **AI summaries and query writing tool** in Infegy Starscape for saving time and enhancing insights.
- Users appreciate the **user-friendly interface** of Infegy Starscape, which simplifies navigation and enhances their data experience.

##### Cons

- Users note a **steep learning curve** with Infegy Starscape, requiring time and effort to master its features.
- Users experience **dashboard issues** with missing widgets and glitches, complicating the overall data visualization process.
- Users find that the **dashboard limitations** hinder usability, with missing widgets and a complex setup process.
- Users find **limited social listening** capabilities hinder the extraction of meaningful insights from overwhelming, irrelevant content.
- Users express concern over **missing features** like the dictionary and specific widgets, affecting data visualization and sentiment analysis.

#### What Are Recent G2 Reviews of Infegy Starscape?

**["Powerful Social Insights with Deep Historical Trend Tracking"](https://www.g2.com/survey_responses/infegy-starscape-review-12255074)**

**Rating:** 4.0/5.0 stars

_— Ravinder k._

[Read full review](https://www.g2.com/survey_responses/infegy-starscape-review-12255074)

**["Clear, Data-Driven Competitive Analyses Made Easy"](https://www.g2.com/survey_responses/infegy-starscape-review-13163075)**

**Rating:** 5.0/5.0 stars

_— Bella L._

[Read full review](https://www.g2.com/survey_responses/infegy-starscape-review-13163075)

#### What Are G2 Users Discussing About Infegy Starscape?

- [What does Infegy Atlas do?](https://www.g2.com/discussions/what-does-infegy-atlas-do)
- [What is the use of Infegy Atlas?](https://www.g2.com/discussions/what-is-the-use-of-infegy-atlas)
- [What does Infegy do?](https://www.g2.com/discussions/what-does-infegy-do) - 1 comment
- [How much does infegy cost?](https://www.g2.com/discussions/how-much-does-infegy-cost)

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- [Influencer Marketing Platforms](/categories/influencer-marketing-platforms)
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- [Social Media Suites](/categories/social-media-suites)

[Browse Social Media Listening Tools Themes](/categories/social-media-listening-tools/themes)

 ![Yukta Rustagi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yukta Rustagi")
YR

Researched and written by [Yukta Rustagi](https://research.g2.com/insights/author/yukta-rustagi)

Updated April 3, 2025

Social media listening tools provide functionality for listening, tracking, and gathering relevant content across social media. These tools are used by social media, marketing, and communications teams to identify trends, track competitors, and understand customer sentiment. Researchers can leverage social media listening tools to analyze social trends and media outlets use them to identify breaking news.

Social media listening software enables marketers to personalize content for specific users or demographics, identify thought leaders or influencers, and respond to positive or negative mentions. Many of these products also support monitoring across multiple languages and countries, allowing businesses to localize advertisements effectively. As a result, these tools help organizations gain demographic insights, measure social media presence, detect negative mentions, engage with users, and improve brand reputation.

Social media listening tools often enhance [social media analytics software](https://www.g2.com/categories/social-media-analytics) by providing data. While these tools can be found as standalone products, their monitoring functionality can also be found within [social media management software](https://www.g2.com/categories/social-media-mgmt?source=search) and [social media suites](https://www.g2.com/categories/social-media-suites?source=search) as a feature. Additionally, many [media monitoring software](https://www.g2.com/categories/media-monitoring) solutions include social listening capabilities.

To qualify for inclusion in the Social Media Listening category, a product must:

- Listen for specific mentions across social media platforms
- Identify trending topics or phrases by tracking real-time conversations
- Analyze and detail customer sentiment (positive, negative, neutral)
- Organize customer information for audience segmentation and engagement
- Identify thought leaders and influencers within relevant industries

Show More