# Best Social Media Listening Tools for Small Business - Page 4

## How Many Social Media Listening Tools Products Does G2 Track?

**Total Products under this Category:** 204

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Repsense (+0.98%) - Among all products in this category, Repsense recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Social Media Listening Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 41,200+ Authentic Reviews
- 204+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Social Media Listening Tools
 ![G2 Grid® for Social Media Listening Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/social-media-listening-tools/grids.png?focus%5B%5D=1616&focus%5B%5D=678&focus%5B%5D=2814&focus%5B%5D=5791&focus%5B%5D=2934&focus%5B%5D=53908&focus%5B%5D=163098&focus%5B%5D=2140)

Highlighted products: Hootsuite, Sprout Social, Meltwater, Brand24, Agorapulse, YouScan, Vista Social, and Brandwatch Consumer Intelligence.

Underlying data: [Grid® JSON](https://www.g2.com/categories/social-media-listening-tools/grids.json?focus%5B%5D=hootsuite&focus%5B%5D=sprout-social&focus%5B%5D=meltwater&focus%5B%5D=brand24&focus%5B%5D=agorapulse&focus%5B%5D=youscan&focus%5B%5D=vista-social&focus%5B%5D=brandwatch-consumer-intelligence&segment=small-business)

**Sponsored**

### Mentionlytics

Mentionlytics is an advanced social media listening and brand monitoring platform that helps brands track, analyze, and manage their online presence in real time. Using AI-driven media monitoring, it detects mentions across leading platforms like TikTok, X (Twitter), Instagram, Facebook, LinkedIn, YouTube, Reddit, Telegram, Pinterest, and Bluesky, as well as news sites, blogs, forums, and the broader web. With powerful social media analytics, Mentionlytics delivers deep insights into brand reputation, audience sentiment, and competitor activity. Its sentiment analysis feature leverages AI to identify trends, detect crises early, and optimize engagement strategies with data-driven recommendations. Designed for ease of use, Mentionlytics offers an intuitive dashboard and automation tools, making it the ultimate solution for businesses seeking comprehensive social listening and in-depth analytics. Trusted by thousands of global brands, Mentionlytics empowers teams to stay ahead in the ever-evolving digital landscape.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=213&secure%5Bchosen_at%5D=2026-08-12T13%3A13%3A56Z&secure%5Bdisplayable_resource_id%5D=213&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=213&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=20638&secure%5Bresource_id%5D=213&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%2Fsmall-business%3Fpage%3D4&secure%5Btoken%5D=9dbc522722b090087f5ddc8f89fcb12610aed52199a7771c583153868062be2b&secure%5Burl%5D=https%3A%2F%2Fwww.mentionlytics.com%2Fbook-a-live-demo%2F%3Futm_campaign%3D42877521-G2%26utm_source%3Dg2-ppc&secure%5Burl_type%5D=custom_url)

### [NapoleonCat.com](https://www.g2.com/products/napoleoncat-com/reviews)

NapoleonCat is a social media management platform designed to help businesses, agencies, and e-commerce brands streamline their social media workflows, boost engagement, and improve customer experience. Powered by AI, NapoleonCat enables users to manage multiple social media channels in one place, including Facebook, Instagram, X (formerly Twitter), LinkedIn, TikTok, YouTube, and Google Business Profiles. With its core focus on Social Inbox, automated moderation (spam and hate speech removal, FAQ autoresponse), engagement tools, Social CRM, and sentiment analysis, NapoleonCat helps brands build stronger customer relationships, respond faster, and protect their reputation. These strategic features make social media care central to business growth. Complementary capabilities such as publishing, analytics, and reporting provide a broader perspective on social media management, helping teams collaborate, schedule posts, assign tasks, and monitor performance with customizable reports and real-time insights. NapoleonCat is trusted by marketing, support, and sales teams worldwide for its ease of use, scalability, and excellent customer support, making it the go-to solution for growing brands on social media. \>\> Unify customer conversations in one inbox Bring together comments, messages, and reviews from multiple channels into a single Social Inbox. No more switching between platforms, no more missed interactions. Every conversation is centralized for faster, more consistent customer care. \>\> Boost engagement that drives sales Turn social media interactions into business opportunities. Responding quickly and personally increases trust, improves customer experience, and can directly impact conversions and retention. \>\> Moderate ad comments at scale Protect your ad spend and brand reputation by automatically moderating comments on paid campaigns. Hide spam, offensive remarks, or competitor links instantly, so your ads focus on attracting customers, not trolls. \>\> Automate customer service With AI-powered auto-moderation and smart auto-replies, you can instantly handle common questions, filter out spam or hate speech, and maintain a safe, brand-friendly environment. Your customer service runs 24/7, even when your team is offline. \>\> Remove spam and hate speech with AI NapoleonCat’s advanced moderation engine automatically detects and hides offensive content, spam, or hate speech across your channels. This protects your brand reputation and ensures a respectful community experience without manual effort. \>\> Tag sentiment to monitor brand perception Automatically tag incoming messages and comments as positive, neutral, or negative to understand customer sentiment better. \>\> Manage multiple social media channels NapoleonCat lets you manage Facebook, Instagram, X (Twitter), LinkedIn, TikTok, YouTube, Google Business Profiles, and app store reviews, all from a single, intuitive dashboard. Save time by switching less and focusing more on your content and community. \>\> Schedule social media publications Plan, preview, and schedule content across platforms in advance. Ensure consistent brand messaging and save time with bulk publishing and post approvals. \>\> Analyze and report marketing results Get detailed, customizable analytics on engagement, reach, audience growth, and post performance. \>\> Monitor and benchmark against competitors Track how your brand compares to competitors in real time. Identify trends, spot opportunities, and stay ahead of the curve with performance comparisons and market insights. \>\> Collaborate with teams and freelancers With built-in collaboration tools, you can assign tasks, comment on posts, manage permissions, and streamline your social media workflows.

**Average Rating:** 4.7/5.0

**Total Reviews:** 146

#### How Do G2 Users Rate NapoleonCat.com?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.3/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 9.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind NapoleonCat.com?

- **Seller:** [NapoleonCat](https://www.g2.com/sellers/napoleoncat)
- **Year Founded:** 2013
- **HQ Location:** New York
- **Twitter:** @NapoleonCatCom  
874 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b2b215140ea4cad1795dcb2fe01d56ee5db454cf7d178fb0a86a523ad17a23d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2521278%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 65% Small, 30% Medium

#### What Do G2 Reviewers Say About NapoleonCat.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **fast and efficient customer service** of NapoleonCat, which goes above and beyond to help.
- Users praise the **quick and efficient customer support** that exceeds expectations, enhancing overall satisfaction and experience.
- Users love the **ease of use** of NapoleonCat.com, highlighting its intuitive UI and excellent customer support.
- Users value the **centralized management** of NapoleonCat, streamlining interactions and enhancing team collaboration across platforms.
- Users commend the **helpful support** of NapoleonCat.com, noting quick responses and dedicated assistance for their needs.

##### Cons

- Users note several **functionalities needing improvement** , including reporting, customization, and a busy user interface.
- Users find the **slow loading** times of NapoleonCat to be frustrating, impacting their overall experience.
- Users report **inconsistent comment management** , with challenges in tracking negative comments and sentiment analysis accuracy.
- Users note several **missing features** , including daily reports and advanced publishing tools, affecting overall satisfaction.
- Users report **performance issues** with NapoleonCat.com, experiencing slow loading times and delayed actions during use.

#### What Are Recent G2 Reviews of NapoleonCat.com?

**["NapoleonCat Makes Comment Moderation Easy, with Truly Responsive Support and Smart Auto-Moderation"](https://www.g2.com/survey_responses/napoleoncat-com-review-12878899)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/napoleoncat-com-review-12878899)

**["NapoleonCat organized our workflow and improved social media management"](https://www.g2.com/survey_responses/napoleoncat-com-review-13089273)**

**Rating:** 5.0/5.0 stars

_— Verified User in Food & Beverages_

[Read full review](https://www.g2.com/survey_responses/napoleoncat-com-review-13089273)

#### What Are G2 Users Discussing About NapoleonCat.com?

- [What do you recommend for companies considering NapoleonCat.com for social media engagement?](https://www.g2.com/discussions/what-do-you-recommend-for-companies-considering-napoleoncat-com-for-social-media-engagement) - 1 comment
- [Who is Napoleon cat?](https://www.g2.com/discussions/who-is-napoleon-cat)
- [Is NapoleonCat free?](https://www.g2.com/discussions/is-napoleoncat-free) - 1 comment
- [Is NapoleonCat reliable?](https://www.g2.com/discussions/is-napoleoncat-reliable) - 1 comment
- [How do you use NapoleonCat?](https://www.g2.com/discussions/how-do-you-use-napoleoncat) - 1 comment

### [Fanbooster](https://www.g2.com/products/fanbooster/reviews)

Fanbooster is part of the Traject suite of digital marketing tools built for agencies, enterprises, and in-house marketers. Featuring advanced scheduling, social monitoring, sophisticated analytics, one-click reporting, and more — Fanbooster by Traject helps you manage social media for your business or for your clients. Get started by signing up for a 14-day free trial today!

**Average Rating:** 4.4/5.0

**Total Reviews:** 290

#### How Do G2 Users Rate Fanbooster?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.9/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Fanbooster?

- **Seller:** [Traject](https://www.g2.com/sellers/traject)
- **Year Founded:** 2020
- **HQ Location:** Bellevue, Washington
- **Twitter:** @traject
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a689d4f1a16795cbef616b22fc85e3240f0e81e39dd2ee3aa1ba39d0beb04209&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F64640668%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Social Media Manager
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 76% Small, 18% Medium

#### What Are Recent G2 Reviews of Fanbooster?

**["to contribute your job use Fanbooster"](https://www.g2.com/survey_responses/fanbooster-review-4739784)**

**Rating:** 4.5/5.0 stars

_— Özlem A._

[Read full review](https://www.g2.com/survey_responses/fanbooster-review-4739784)

**["All management at one place in easy way"](https://www.g2.com/survey_responses/fanbooster-review-9082775)**

**Rating:** 4.5/5.0 stars

_— Rakesh K._

[Read full review](https://www.g2.com/survey_responses/fanbooster-review-9082775)

#### What Are G2 Users Discussing About Fanbooster?

- [What is Fanbooster used for?](https://www.g2.com/discussions/what-is-fanbooster-used-for)

### [SentiOne](https://www.g2.com/products/sentione/reviews)

SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.

**Average Rating:** 4.6/5.0

**Total Reviews:** 34

#### How Do G2 Users Rate SentiOne?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.1/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.3/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SentiOne?

- **Seller:** [SentiOne](https://www.g2.com/sellers/sentione)
- **Year Founded:** 2011
- **HQ Location:** Gdansk, Pomorskie
- **Twitter:** @SentiOne\_com  
438 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=052dd6f8ff337a67c7db19e9ddc3168255bd67acdffce5eb419a47612fbbcadc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2320009%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Internet
- **Company Size:** 59% Small, 24% Medium

#### What Do G2 Reviewers Say About SentiOne?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **game-changing AI features** in SentiOne, enhancing their experience with useful new functions.
- Users find the **AI integration** in SentiOne to be a transformative enhancement, adding significant value to the experience.
- Users find the **new AI capabilities** of SentiOne to be a true game changer in enhancing their experience.
- Users love the **automation features** of SentiOne, finding them to be game-changing and highly beneficial.
- Users love the **innovative new features** of SentiOne, especially the AI and engaging visual additions.

##### Cons

- Users face challenges with **permissions issues** in SentiOne, complicating management and service discontinuation.
- Users face challenges with **inadequate reporting** , often struggling due to insufficient permissions and admin access issues.
- Users face **insufficient information** challenges when managing SentiOne, leading to difficulties during service discontinuation.
- Users experience challenges with **missing features** related to permission management, complicating operations and service discontinuation.
- Users report **poor management** with SentiOne, especially regarding permissions and service discontinuation challenges.

#### What Are Recent G2 Reviews of SentiOne?

**["Very useful app"](https://www.g2.com/survey_responses/sentione-review-473990)**

**Rating:** 5.0/5.0 stars

_— Monika C._

[Read full review](https://www.g2.com/survey_responses/sentione-review-473990)

**["Broad Data Coverage with Responsive, Flexible Support"](https://www.g2.com/survey_responses/sentione-review-12510352)**

**Rating:** 4.0/5.0 stars

_— Verified User in Market Research_

[Read full review](https://www.g2.com/survey_responses/sentione-review-12510352)

#### What Are G2 Users Discussing About SentiOne?

- [What is SentiOne used for?](https://www.g2.com/discussions/what-is-sentione-used-for) - 1 comment

### [Locobuzz](https://www.g2.com/products/locobuzz/reviews)

Locobuzz is an AI-powered customer experience platform that helps brands manage their digital presence and customer interactions across multiple channels. It enables businesses to monitor social media, news, and online conversations in real time, respond to customer queries through a unified dashboard, and analyze sentiment and trends using advanced analytics. The platform also supports content publishing, workflow automation, and AI-driven response suggestions. By centralizing engagement, insights, and support, Locobuzz helps organizations improve response efficiency, strengthen brand reputation, and make data-driven decisions to enhance overall customer satisfaction and business performance.

**Average Rating:** 4.3/5.0

**Total Reviews:** 122

#### How Do G2 Users Rate Locobuzz?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.1/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.0/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Locobuzz?

- **Seller:** [Locobuzz Solutions Pvt Ltd](https://www.g2.com/sellers/locobuzz-solutions-pvt-ltd)
- **Year Founded:** 2015
- **HQ Location:** Mumbai, IN
- **Twitter:** @Locobuzz\_India  
67 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=72d4f8e418044dc1b65e6e082060dab1b95d2409ea4172da87e1874ae0d64ff9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flocobuzz%2F&secure%5Burl_type%5D=linkedin_company_website)  
297 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Financial Services
- **Company Size:** 38% Small, 37% Medium

#### What Do G2 Reviewers Say About Locobuzz?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Locobuzz, aided by its intuitive CRM and supportive team.
- Users commend Locobuzz for its **helpful features** , enhancing user experience with quick insights and excellent support.
- Users commend Locobuzz for its **powerful AI-enabled features** that enhance social media listening and reporting capabilities.
- Users appreciate the **efficiency** of Locobuzz, praising its user-friendly interface and seamless workflow automation for complex tasks.
- Users commend Locobuzz for its **excellent customer support** , featuring responsive teams and effective training that enhance user experience.

##### Cons

- Users express frustration with the **slow loading** times of Locobuzz, leading to performance issues during use.
- Users feel that **improvement is needed** in dashboard customization and AI features to enhance overall performance.
- Users find the **limited features** of Locobuzz lacking depth, affecting usability and overall experience.
- Users often face **login issues** and auto logouts, which can lead to frustration and delays in their workflow.
- Users report **performance issues** including lag and slow portal response times, affecting their overall experience.

#### What Are Recent G2 Reviews of Locobuzz?

**["Locobuzz: User-Friendly App with an Always-Available Customer Success Team"](https://www.g2.com/survey_responses/locobuzz-review-13173623)**

**Rating:** 5.0/5.0 stars

_— Shabana B._

[Read full review](https://www.g2.com/survey_responses/locobuzz-review-13173623)

**["Streamlined Customer Service Experience Efficient, and Reliable"](https://www.g2.com/survey_responses/locobuzz-review-13048369)**

**Rating:** 5.0/5.0 stars

_— Aaysha Aasmin K._

[Read full review](https://www.g2.com/survey_responses/locobuzz-review-13048369)

#### What Are G2 Users Discussing About Locobuzz?

- [What is Locobuzz used for?](https://www.g2.com/discussions/what-is-locobuzz-used-for) - 1 comment

### [Dash Social](https://www.g2.com/products/dash-social/reviews)

Dash Social is a social media management platform built for modern marketing teams. It combines social media analytics, influencer marketing, social listening, and social commerce tools to help brands effortlessly plan, publish, measure, and optimize content for the best impact. It delivers brand-specific intelligence that turns social into a driver of market insight, competitive advantage, and revenue growth. Key Features & Benefits: - Brand predictive insights to optimize content and investment decisions - Fully customizable cross-channel social media analytics with actionable data - Campaign reporting across owned, earned, paid, and creator content - In-depth competitive analysis, share of voice, and industry benchmarking - Social listening to track trends, audience sentiment, and brand health - Social media scheduling tool for efficient content planning and publishing - Collaborative social media inbox management to engage audiences across channels - Link-in-bio and UGC galleries to drive sales from social - End-to-end creator discovery, management, and measurement to scale influencer partnerships Trusted by leading consumer brands across retail, beauty, fashion, media, and CPG, Dash Social ensures teams can effectively link social performance to revenue, unify fragmented data into executive-ready insights, and confidently scale their brand reach across markets and channels.

**Average Rating:** 4.7/5.0

**Total Reviews:** 406

#### How Do G2 Users Rate Dash Social?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Social Measurement:** 10.0/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Dash Social?

- **Seller:** [Dash Social](https://www.g2.com/sellers/dash-social)
- **Company Website:** www.dashsocial.com
- **Year Founded:** 2013
- **HQ Location:** Halifax, NS
- **Twitter:** @DashSocialHQ  
1,856 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7a3ff2b9ef950267cb1559972563b165886a5b5d0fcbedef54e9ac05c7a7bd41&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdashsocialhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
299 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager, Social Media Coordinator
- **Top Industries:** Apparel & Fashion, Cosmetics
- **Company Size:** 41% Small, 40% Medium

#### What Do G2 Reviewers Say About Dash Social?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly design** of Dash Social, praising its inviting interface and easy navigation.
- Users appreciate the **analytics focus** of Dash Social, which helps in tracking insights and competitors effectively.
- Users value the **robust analytics** of Dash Social, enhancing content performance understanding and marketing strategy effectiveness.
- Users love Dash Social for its **intuitive scheduling and analytics** , making social media management effortless and effective.
- Users value the **robust analytics and scheduling features** of Dash Social, making marketing campaigns more effective and organized.

##### Cons

- Users express frustration over **Instagram limitations** , particularly with auto-posting and tracking engagement for reels.
- Users note **missing features** , such as limited integration with certain channels and inadequate Salesforce connectivity.
- Users desire more **robust features** in Dash Social, including Reddit integration and enhanced influencer tools.
- Users highlight the **API limitations** of Dash Social, impacting scheduling and reporting capabilities for various platforms.
- Users feel the **feature limitations** of Dash Social hinder effective scheduling, reporting, and in-depth data insights.

#### What Are Recent G2 Reviews of Dash Social?

**["Dash Makes Scheduling Effortless with a Clean UI and Reliable Posting"](https://www.g2.com/survey_responses/dash-social-review-12846720)**

**Rating:** 4.0/5.0 stars

_— Ryan M._

[Read full review](https://www.g2.com/survey_responses/dash-social-review-12846720)

**["Streamlined Social Media Scheduling with Powerful Analytics and Insights"](https://www.g2.com/survey_responses/dash-social-review-12861498)**

**Rating:** 5.0/5.0 stars

_— Veronica G._

[Read full review](https://www.g2.com/survey_responses/dash-social-review-12861498)

#### What Are G2 Users Discussing About Dash Social?

- [What is Dash Hudson used for?](https://www.g2.com/discussions/what-is-dash-hudson-used-for)

### [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews)

Qualtrics XM for Customer Experience is the customer experience product used by the world's most iconic brands to immediately surface customer friction and guide frontline teams in the moment to better serve clients. Drive company-wide improvement—across processes, products, and digital properties—to increase customer lifetime value. Frontline Care (TM) uses omnichannel analytics and AI-powered automation to deliver powerful, personalized recommendations for every customer straight to your frontline customer care teams so you can increase usage, drive upsell, and reduce churn. Leverage our Frontline Digital (™) Product to analyze customer journeys so you can step in at the right time to remove friction or redirect users to a better experience. Understand digital customer behavior through session replays and frustration detection like rage clicks and mouse thrashing. Use Frontline Locations (™) to compile online reviews within the same platform so you can connect the dots between channels and get a bird’s eye view across the end-to-end customer experience. Bring together feedback from your customers with the voice of your frontline employees and make sense of it all in seconds with our AI-powered platform. Qualtrics is used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee, and brand—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.

**Average Rating:** 4.3/5.0

**Total Reviews:** 725

#### How Do G2 Users Rate Qualtrics Customer Experience?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.4/10 (Category avg: 8.6/10)
- **Social Reporting:** 7.8/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 5.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Qualtrics Customer Experience?

- **Seller:** [Qualtrics](https://www.g2.com/sellers/qualtrics)
- **Company Website:** www.qualtrics.com
- **Year Founded:** 2002
- **HQ Location:** Provo, UT
- **Twitter:** @Qualtrics  
42,137 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1ec005b3e09b6d51d9a439f06be24a872c533df3b3b8c47b5851a8358ecb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314350%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,231 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Business Data Analyst, Community Manager
- **Top Industries:** Information Technology and Services, Higher Education
- **Company Size:** 52% Large, 36% Medium

#### What Do G2 Reviewers Say About Qualtrics Customer Experience?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Qualtrics Customer Experience, making data collection and analysis accessible for everyone.
- Users value the **powerful analytics** of Qualtrics Customer Experience, enabling insightful understanding and enhancement of customer journeys.
- Users find Qualtrics to be **extremely helpful** in improving customer satisfaction and streamlining service procedures.
- Users value the **deep insights generation** from Qualtrics, enhancing customer satisfaction and retention through effective data analysis.
- Users value the **strong analytics and reporting capabilities** of Qualtrics for deep insights into customer feedback.

##### Cons

- Users find the **complexity** of Qualtrics challenging, especially new users needing only basic survey functionalities.
- Users find that Qualtrics has a great interface but requires **improvement on custom setup** and Text iQ functionality.
- Users find **limited customization** challenging, especially when trying to simplify the platform for basic survey needs.
- New users may find the **complexity of the interface** overwhelming, making initial setup and navigation challenging.
- Users find the pricing of Qualtrics to be **high** , making it challenging for smaller teams with limited budgets.

#### What Are Recent G2 Reviews of Qualtrics Customer Experience?

**["Flexible Feedback Tool with Customization Challenges"](https://www.g2.com/survey_responses/qualtrics-customer-experience-review-12708025)**

**Rating:** 4.0/5.0 stars

_— David K._

[Read full review](https://www.g2.com/survey_responses/qualtrics-customer-experience-review-12708025)

**["Versatile Insights, Needs Better Reports"](https://www.g2.com/survey_responses/qualtrics-customer-experience-review-12680062)**

**Rating:** 4.5/5.0 stars

_— Sandra H._

[Read full review](https://www.g2.com/survey_responses/qualtrics-customer-experience-review-12680062)

#### What Are G2 Users Discussing About Qualtrics Customer Experience?

- [What is Qualtrics Customer Experience used for?](https://www.g2.com/discussions/what-is-qualtrics-customer-experience-used-for)
- [What does qualtrics software do?](https://www.g2.com/discussions/what-does-qualtrics-software-do) - 1 comment
- [Is qualtrics a CRM?](https://www.g2.com/discussions/is-qualtrics-a-crm) - 1 comment
- [What is a customer experience platform?](https://www.g2.com/discussions/what-is-a-customer-experience-platform) - 1 comment, 1 upvote
- [What is qualtrics CX?](https://www.g2.com/discussions/what-is-qualtrics-cx) - 1 comment

### [Cool Tabs](https://www.g2.com/products/cool-tabs/reviews)

Cool Tabs is a complete plug-and-play platform designed to help brands, agencies, and media increase audience engagement and generate quality leads through interactive campaigns. The platform offers over 50 customizable formats, including quizzes, contests, games, sweepstakes, predictions, code validations, and coupon distribution. These options make it easy to turn websites, apps, social media channels, and microsites into engaging experiences tailored to different marketing goals and audiences. One of Cool Tabs’ main strengths is its ease of use. Campaigns can be launched without any technical skills, allowing marketing teams to work efficiently and independently. All campaigns are fully customizable and can be branded to match the company’s visual identity, ensuring a seamless and consistent user experience. Additionally, the platform provides real-time analytics, enabling marketers to track engagement, campaign performance, and conversion rates, which helps optimize strategies and improve results. Cool Tabs also stands out for its responsible approach to data collection. The platform allows brands to gather Zero Party Data in a transparent and GDPR-compliant manner, prioritizing user privacy while still enabling valuable insights. Collected data can be easily integrated with CRM systems, email marketing platforms, or DMPs, turning gamified interactions into actionable business intelligence. Overall, Cool Tabs is more than just a tool for running promotional games; it is a comprehensive solution that combines gamification, analytics, and lead generation in a professional, secure, and flexible package. Its wide range of campaign formats, intuitive interface, and strong data management capabilities make it an excellent choice for organizations looking to boost user interaction, enhance customer loyalty, and drive measurable marketing outcomes through engaging and well-structured gamified experiences.

**Average Rating:** 4.4/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Cool Tabs?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.3/10 (Category avg: 8.6/10)
- **Social Reporting:** 6.7/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Cool Tabs?

- **Seller:** [Cool Tabs](https://www.g2.com/sellers/cool-tabs)
- **Year Founded:** 2011
- **HQ Location:** Madrid, ES
- **Twitter:** @cooltabsapp  
2,484 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=62d2cd784166d833bed6912a40019402f7927e4353f24e1c5369f4f4bc7e24f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcool-tabs&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of Cool Tabs?

**["Platform with many options and excellent customer/technical support service"](https://www.g2.com/survey_responses/cool-tabs-review-7670402)**

**Rating:** 4.5/5.0 stars

_— Alicia C._

[Read full review](https://www.g2.com/survey_responses/cool-tabs-review-7670402)

**["Get all social media insights at one place!!"](https://www.g2.com/survey_responses/cool-tabs-review-5156245)**

**Rating:** 4.0/5.0 stars

_— Mayuri G._

[Read full review](https://www.g2.com/survey_responses/cool-tabs-review-5156245)

#### What Are G2 Users Discussing About Cool Tabs?

- [What is Cool Tabs used for?](https://www.g2.com/discussions/what-is-cool-tabs-used-for)

### [Quid](https://www.g2.com/products/quid-2023-10-05/reviews)

Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We deliver decision-ready insights, customized to your business goals and ready to act on. Whether you're trying to spot the next trend, understand what’s driving customer behavior, or outmaneuver a competitor, Quid connects the dots across millions of data points—from search and social to media and review content. Our custom AI models help you detect patterns, prioritize what matters, and take the right actions before the market moves.

**Average Rating:** 4.3/5.0

**Total Reviews:** 299

#### How Do G2 Users Rate Quid?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.4/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.2/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Quid?

- **Seller:** [Quid](https://www.g2.com/sellers/quid-9c099a09-0d38-4b46-9998-9af905581008)
- **Year Founded:** 2004
- **HQ Location:** 1111 6th Ave., STE 550 PMB: 164175 San Diego, CA 92101
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b2f6d4a5be30e10b351821c0287a8eb5763ca2c9d5999cd9331e4584ea2bebbc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F57753%2F&secure%5Burl_type%5D=linkedin_company_website)  
265 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager, Strategist
- **Top Industries:** Marketing and Advertising, Market Research
- **Company Size:** 46% Medium, 31% Large

#### What Do G2 Reviewers Say About Quid?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **powerful analytics** of Quid, enabling efficient report tracking and insightful data visualizations.
- Users appreciate the **user-friendly interface** of Quid, finding it simple and effective for their analysis needs.
- Users value the **insightful visualizations** of Quid, enhancing analysis and streamlining decision-making processes significantly.
- Users highlight the **intuitive interface** of Quid, praising its simplicity and effectiveness for data analysis.
- Users appreciate the **trend analysis capabilities** of Quid, enabling quick insights and informed decision-making from complex data.

##### Cons

- Users find Quid's pricing model **expensive** , posing challenges for smaller educational institutions and increasing the learning curve.
- Users face a **steep learning curve** with Quid, necessitating robust training and preparation for effective use.
- Users find Quid's **pricing model challenging** , particularly for smaller educational institutions seeking affordable solutions.
- Users face **budget constraints** due to high costs, making initial adoption challenging and limiting usability.
- Users face a **high cost** of Quid, which can be a barrier during the initial learning phase.

#### What Are Recent G2 Reviews of Quid?

**["Measurement That Works"](https://www.g2.com/survey_responses/quid-review-11325088)**

**Rating:** 4.5/5.0 stars

_— Lorayne R._

[Read full review](https://www.g2.com/survey_responses/quid-review-11325088)

**["This Will Change How We Visualize and See Data"](https://www.g2.com/survey_responses/quid-review-10677005)**

**Rating:** 5.0/5.0 stars

_— Shubham K._

[Read full review](https://www.g2.com/survey_responses/quid-review-10677005)

#### What Are G2 Users Discussing About Quid?

- [What is NetBase Quid used for?](https://www.g2.com/discussions/what-is-netbase-quid-used-for)

### [Brand Analytics](https://www.g2.com/products/brand-analytics/reviews)

Brand Analytics is a Social Media Monitoring and Analysis System. - Data acquisition from all sources, namely social networking sites, video hostings, map services, public channels and messenger chats, review websites, forums, blogs, marketplaces, online media, newspapers, magazines and federal channels. - All types of messages and data: message text, recognized picture texts, video transcripts, check-ins, stories. - High number of metrics and message attributes, coupled with configurable data-segmentation system, makes it possible to solve a widest range of problems, from reputation control and real-time marketing to in-depth research. - Automatic recognition of mentions sentiment with 85-90% accuracy. Machine-learning algorithms categorize messages, identify media-space trends, aggression, recognize texts in images, etc. - Configurable alert messages via mobile app, Telegram or email. - High level of automation for quick analytics: automated tagging, trend detection, personalized reports, filtration of various kinds of spam and irrelevant messages. - Simple and user-friendly interface makes preparing most complex analytic reports possible in minimal time - Monitoring mentions by geo-tags and check-ins Sources - Social networking sites: VK.com,OK.ru, Instagram,Facebook, Twitter, YouTube, etc. - Blogs, forums, review websites - Telegram channels and public chats - Mass media - 40K sources

**Average Rating:** 4.9/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Brand Analytics?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.1/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.4/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Brand Analytics?

- **Seller:** [PalitrumLab](https://www.g2.com/sellers/palitrumlab)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 36% Small, 32% Large

#### What Are Recent G2 Reviews of Brand Analytics?

**["Social media and mass media monitoring in one place"](https://www.g2.com/survey_responses/brand-analytics-review-5342510)**

**Rating:** 5.0/5.0 stars

_— Tunik K._

[Read full review](https://www.g2.com/survey_responses/brand-analytics-review-5342510)

**["Brand Analytics is the best solution for social media listening"](https://www.g2.com/survey_responses/brand-analytics-review-5350195)**

**Rating:** 5.0/5.0 stars

_— Vladislav L._

[Read full review](https://www.g2.com/survey_responses/brand-analytics-review-5350195)

#### What Are G2 Users Discussing About Brand Analytics?

- [What is Brand Analytics used for?](https://www.g2.com/discussions/what-is-brand-analytics-used-for)
- [How do I use Amazon brand analytics?](https://www.g2.com/discussions/how-do-i-use-amazon-brand-analytics)
- [What is marketing analytics software used for?](https://www.g2.com/discussions/brand-analytics-what-is-marketing-analytics-software-used-for)
- [What is the best social media analytics tool?](https://www.g2.com/discussions/what-is-the-best-social-media-analytics-tool)
- [What is Amazon brand analytics?](https://www.g2.com/discussions/what-is-amazon-brand-analytics)

### [Zignal Labs](https://www.g2.com/products/zignal-labs/reviews)

Zignal's real-time intelligence technology helps the world's largest organizations protect their people, places, and position.

**Average Rating:** 4.0/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate Zignal Labs?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Social Measurement:** 7.5/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.1/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zignal Labs?

- **Seller:** [Zignal Labs](https://www.g2.com/sellers/zignal-labs)
- **Year Founded:** 2011
- **HQ Location:** San Francisco, California
- **Twitter:** @ZignalLabs  
3,330 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04fc1cc884a6a148488ce54f389c0db0c88788b9a8dbd1c68dbbdf181a390fa7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2536240%2F&secure%5Burl_type%5D=linkedin_company_website)  
65 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications
- **Company Size:** 40% Large, 30% Medium

#### What Are Recent G2 Reviews of Zignal Labs?

**["Zignal Labs"](https://www.g2.com/survey_responses/zignal-labs-review-5246938)**

**Rating:** 4.0/5.0 stars

_— Verified User in Media Production_

[Read full review](https://www.g2.com/survey_responses/zignal-labs-review-5246938)

**["My favorite new media monitoring tool"](https://www.g2.com/survey_responses/zignal-labs-review-4824431)**

**Rating:** 5.0/5.0 stars

_— Verified User in Aviation & Aerospace_

[Read full review](https://www.g2.com/survey_responses/zignal-labs-review-4824431)

#### What Are G2 Users Discussing About Zignal Labs?

- [What is Zignal Labs used for?](https://www.g2.com/discussions/what-is-zignal-labs-used-for)

### [Cyfe](https://www.g2.com/products/cyfe/reviews)

Cyfe is an all-in-one online business dashboard app that helps you easily monitor and analyze all of your business data in one, organized place. With Cyfe, you'll be able to connect and pull data from your advertising, email, monitoring, sales, finance, SEO, social media, support, and web analytics accounts. You'll even be able to bring your company's internal data into Cyfe via custom widgets—allowing you to easily organize and view all of your business data in one place. Cyfe helps you make better business decisions by bringing all of your business data into a single and highly-organized view, and saves you a ton of time by eliminating the need to manually log into, analyze, and report out data from multiple services each and every day. Sign up today and see why 300,000+ businesses trust Cyfe!

**Average Rating:** 4.3/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate Cyfe?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Cyfe?

- **Seller:** [Traject](https://www.g2.com/sellers/traject)
- **Year Founded:** 2020
- **HQ Location:** Bellevue, Washington
- **Twitter:** @traject
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a689d4f1a16795cbef616b22fc85e3240f0e81e39dd2ee3aa1ba39d0beb04209&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F64640668%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Internet
- **Company Size:** 61% Small, 28% Medium

#### What Are Recent G2 Reviews of Cyfe?

**["Depending on our agency plans, we can conveniently build & duplicate dashboards across our clients"](https://www.g2.com/survey_responses/cyfe-review-7158923)**

**Rating:** 4.5/5.0 stars

_— Ramkumar N._

[Read full review](https://www.g2.com/survey_responses/cyfe-review-7158923)

**["Simple and Affordable Dashboards"](https://www.g2.com/survey_responses/cyfe-review-6795419)**

**Rating:** 4.5/5.0 stars

_— Leandro F._

[Read full review](https://www.g2.com/survey_responses/cyfe-review-6795419)

#### What Are G2 Users Discussing About Cyfe?

- [Is Cluvio open source?](https://www.g2.com/discussions/cyfe-is-cluvio-open-source)
- [How do you use CYFE?](https://www.g2.com/discussions/how-do-you-use-cyfe)
- [What is Cyfe app?](https://www.g2.com/discussions/what-is-cyfe-app)
- [Is Cyfe worth it?](https://www.g2.com/discussions/is-cyfe-worth-it)

### [Astronaut](https://www.g2.com/products/astronaut-chat/reviews)

The B2B customer support platform for Telegram. Stop losing deals because of slow Telegram support. Astronaut helps your team respond faster, close more deals, and keep customers happy.

**Average Rating:** 4.4/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate Astronaut?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.7/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.9/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Astronaut?

- **Seller:** [Astronaut](https://www.g2.com/sellers/astronaut-59d69b0d-1987-4f0c-b27c-1f3dc8366ff7)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d519d48065dfa150d447c41389c4abf5618ffcead9cc8fec97c610cef0071abe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fastronautchat&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 60% Small, 31% Medium

#### What Do G2 Reviewers Say About Astronaut?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **convenience** of Astronaut, allowing candidates to record interviews at their own pace and time.
- Users find Astronaut's platform to be very **easy to use** , facilitating a flexible and efficient video interview process.
- Users appreciate the **easy integrations** with Slack, simplifying engagement tracking without complex backend implementations.
- Users appreciate the **easy management** of Astronaut, which streamlines video interviews and enhances hiring flexibility.
- Users find Astronaut's **intuitive design** simplifies video interviews, making the hiring process faster and more flexible.

##### Cons

- Users find **customization issues** with Astronaut, desiring more API options and improved user support for better control.
- Users find the **pricing of Astronaut expensive** , which may limit accessibility for smaller companies seeking economical options.
- Users desire **more API customizations** and improved support for quicker solutions, enhancing the implementation experience.

#### What Are Recent G2 Reviews of Astronaut?

**["Great tool for doing video interviews"](https://www.g2.com/survey_responses/astronaut-review-9873944)**

**Rating:** 4.5/5.0 stars

_— Miguel R._

[Read full review](https://www.g2.com/survey_responses/astronaut-review-9873944)

**["Nice and Flexible Video Interviewing Solution"](https://www.g2.com/survey_responses/astronaut-review-10850148)**

**Rating:** 4.5/5.0 stars

_— Rui R._

[Read full review](https://www.g2.com/survey_responses/astronaut-review-10850148)

### [Ubermetrics Delta](https://www.g2.com/products/ubermetrics-delta/reviews)

Ubermetrics's monitoring technology integrates information analysis across sources and media channels to identify emerging risks, potentials, and trends to help companies optimize their business responses. The amount of new information created daily is truly immense. Every minute, hundreds of thousands of documents, tweets, blogs, and news are published – public information that is often ignored by companies as they are simply overwhelmed by this flood of input and thusly fail to systematically evaluate these amounts of equally valuable information from external sources. As a result, they fail to react to powerful information about their customers, their products, their competition, and suppliers. Our product, Ubermetrics Delta, is built on the belief that every company should be armed with the best information possible to support and guide their business decisions. That's why we developed a high-performance stream processing engine that combines natural language processing (NLP), text mining and statistical algorithms to extract the most relevant documents, facts & statistics to help companies make the best decisions on the critical facts they need to know. Ubermetrics helps companies across industries and departments by monitoring, e.g., company image, supply chains, and customer satisfaction.

**Average Rating:** 4.5/5.0

**Total Reviews:** 39

#### How Do G2 Users Rate Ubermetrics Delta?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Social Measurement:** 7.8/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ubermetrics Delta?

- **Seller:** [Ubermetrics Technologies](https://www.g2.com/sellers/ubermetrics-technologies)
- **Year Founded:** 2011
- **HQ Location:** Berlin, DE
- **Twitter:** @uberMetrics  
1,300 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c3f357591760284f3f71cb54b0457b6e9ba02ead3847e13c132874ef1d918bb2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fubermetrics-technologies-gmbh%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 40% Medium, 35% Small

#### What Are Recent G2 Reviews of Ubermetrics Delta?

**["Ubermetrics is the powerhouse of content intelligence"](https://www.g2.com/survey_responses/ubermetrics-delta-review-2262204)**

**Rating:** 4.5/5.0 stars

[Read full review](https://www.g2.com/survey_responses/ubermetrics-delta-review-2262204)

**["Top Monitoring Tool"](https://www.g2.com/survey_responses/ubermetrics-delta-review-4506564)**

**Rating:** 4.5/5.0 stars

_— Verified User in Public Relations and Communications_

[Read full review](https://www.g2.com/survey_responses/ubermetrics-delta-review-4506564)

#### What Are G2 Users Discussing About Ubermetrics Delta?

- [What is Ubermetrics Delta used for?](https://www.g2.com/discussions/what-is-ubermetrics-delta-used-for)

### [DataEQ](https://www.g2.com/products/dataeq/reviews)

DataEQ specialises in providing large organisations with high-quality, actionable data from unstructured customer and public feedback. Using a unique blend of AI and human intelligence, the company offers various tailored solutions that range from customer service and experience, to market conduct and risk management. Founded in South Africa in 2007, and headquartered in London, DataEQ continues to expand internationally. Today, the company supports enterprise clients across four continents covering a range of business sectors, including financial services, telecommunications, automotive, and retail. www.dataeq.com

**Average Rating:** 4.7/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate DataEQ?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.3/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind DataEQ?

- **Seller:** [DataEQ](https://www.g2.com/sellers/dataeq)
- **Year Founded:** 2007
- **HQ Location:** London, London
- **Twitter:** @DataEQ  
5,932 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=81b214e6b14d5370aa03bc0f9ca4945b269e67644300e132c434bd1f0e1a82c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdataeq%2F&secure%5Burl_type%5D=linkedin_company_website)  
127 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 58% Small, 32% Large

#### What Are Recent G2 Reviews of DataEQ?

**["I love DataEQ and would recommend a friend"](https://www.g2.com/survey_responses/dataeq-review-7355288)**

**Rating:** 5.0/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/dataeq-review-7355288)

**["Highest quality human-verified, accurate data backed up by a superbly responsive support team."](https://www.g2.com/survey_responses/dataeq-review-4395702)**

**Rating:** 5.0/5.0 stars

_— Verified User in International Affairs_

[Read full review](https://www.g2.com/survey_responses/dataeq-review-4395702)

#### What Are G2 Users Discussing About DataEQ?

- [What is DataEQ used for?](https://www.g2.com/discussions/what-is-dataeq-used-for)

### [Atribus](https://www.g2.com/products/atribus/reviews)

Atribus is a consumer intelligence tool with online monitoring solutions for social networks, written press, digital newspapers, websites, forums, blogs, radio and television that allows to collect in a single tool all the mentions related to topics, users, brands and influencers. • Our monitoring solution is unique because it brings together in a single tool all the management and measurement needs of social networks and internet that a brand needs to improve its reputation. • We can find thematic monitoring, profile management in social networks, influencers detection, geolocalisation, content management, content programming, KPIs measurement, automatic reports and development of visualization solutions such as the Atribuswalls for events. • Everything a company needs for the online management of its brand in a single solution.

**Average Rating:** 4.8/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Atribus?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.9/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Atribus?

- **Seller:** [Atribus](https://www.g2.com/sellers/atribus)
- **Year Founded:** 2015
- **HQ Location:** Valencia, Valencia
- **Twitter:** @atribus
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86f7f07c0a6e0882374c3ba7373b7280c2c50332b13dbe28087c88e67dc5e253&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatribus%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 71% Small, 18% Medium

#### What Are Recent G2 Reviews of Atribus?

**["Great tool for social listening and profiling"](https://www.g2.com/survey_responses/atribus-review-4464732)**

**Rating:** 5.0/5.0 stars

_— Francisco Manuel R._

[Read full review](https://www.g2.com/survey_responses/atribus-review-4464732)

**["Consumer intelligence platform like none!!"](https://www.g2.com/survey_responses/atribus-review-5295177)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Services_

[Read full review](https://www.g2.com/survey_responses/atribus-review-5295177)

#### What Are G2 Users Discussing About Atribus?

- [What is Atribus used for?](https://www.g2.com/discussions/what-is-atribus-used-for)

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