# Best Social Media Listening Tools for Small Business - Page 3

## How Many Social Media Listening Tools Products Does G2 Track?

**Total Products under this Category:** 204

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Repsense (+0.98%) - Among all products in this category, Repsense recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Social Media Listening Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 41,200+ Authentic Reviews
- 204+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Social Media Listening Tools
 ![G2 Grid® for Social Media Listening Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/social-media-listening-tools/grids.png?focus%5B%5D=1616&focus%5B%5D=678&focus%5B%5D=2814&focus%5B%5D=5791&focus%5B%5D=2934&focus%5B%5D=53908&focus%5B%5D=163098&focus%5B%5D=2140)

Highlighted products: Hootsuite, Sprout Social, Meltwater, Brand24, Agorapulse, YouScan, Vista Social, and Brandwatch Consumer Intelligence.

Underlying data: [Grid® JSON](https://www.g2.com/categories/social-media-listening-tools/grids.json?focus%5B%5D=hootsuite&focus%5B%5D=sprout-social&focus%5B%5D=meltwater&focus%5B%5D=brand24&focus%5B%5D=agorapulse&focus%5B%5D=youscan&focus%5B%5D=vista-social&focus%5B%5D=brandwatch-consumer-intelligence&segment=small-business)

**Sponsored**

### YouScan

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. The platform is particularly beneficial for a diverse range of users, including large corporations and smaller, customer-centric brands. With over 400 clients worldwide, including industry giants like Nestle, L'Oreal, and Coca-Cola, YouScan is trusted by both established brands and emerging companies. Its mission is to empower organizations to listen to their customers effectively, fostering improved engagement and strategic growth. YouScan boasts several key features that set it apart in the social listening category. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media images, including brand logo detection and automated visual content reports. Understanding the audience is crucial for effective marketing strategies, and YouScan excels in this area with its Audience Insights feature. This tool provides demographic information, interests, and occupations of individuals discussing brands and topics on social media, allowing users to tailor their marketing efforts to specific segments. The platform's powerful reporting capabilities, combined with a sleek and user-friendly interface, make it accessible and appealing to a wide range of users, from large enterprises to startups. Recognized by industry experts, YouScan has received accolades such as being named a "Cool AI Vendor for Marketing" by Gartner and winning multiple MarkTech Breakthrough Awards for "Best Social Media Monitoring Software." Founded in Kyiv, YouScan has grown into a distributed team with offices across Europe and Latin America, reflecting its commitment to serving a global clientele while continuously evolving to meet the needs of the market.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=213&secure%5Bchosen_at%5D=2026-08-12T14%3A47%3A59Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=53908&secure%5Bresource_id%5D=213&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%2Fsmall-business%3Fpage%3D3&secure%5Btoken%5D=6852cb6bfcf140832ae87b81d4601a0c8915c700c7ba010a4a0d9d948ad2b313&secure%5Burl%5D=https%3A%2F%2Fyouscan.io%2Fpricing%2F&secure%5Burl_type%5D=paid_promos)

### [Pulsar Platform](https://www.g2.com/products/pulsar-platform/reviews)

Pulsar is the AI platform for Audience and Social Intelligence. Pulsar's products power real-time, data-driven decisions in critical marketing, insights and comms functions of global enterprise companies, governments, and agency groups. Products include Pulsar TRAC for social listening and advanced audience segmentation, Pulsar CORE for owned-channel performance tracking and benchmarking, Narratives AI for tracking public opinion trends, Pulsar CLEAR for advertising compliance and Pulsar Crisis Oracle for brand crisis monitoring. Unlike traditional social listening tools that focus on keyword volume, Pulsar uses vertical-specific AI and network analysis to identify the specific communities driving online conversations. Pulsar is primarily used for brand tracking, trend spotting/analysis/discovery, campaign measurement, narrative analysis and detection, reputation intelligence, brand crisis monitoring, customer experience, competitive intelligence, and product and marketing innovation. Pulsar collects social, search, news media and web data from 195 countries, detecting and understanding sentiment, topics and emotions in all languages. Beyond national and language coverage, Pulsar collects territory-specific data sources including VK, Naver, and Chinese data sources (Weibo, Little Red Book, Wechat, Baidu).

**Average Rating:** 4.3/5.0

**Total Reviews:** 100

#### How Do G2 Users Rate Pulsar Platform?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.2/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.4/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Pulsar Platform?

- **Seller:** [Pulsar Platform](https://www.g2.com/sellers/pulsar-platform)
- **HQ Location:** London, United Kingdom
- **Twitter:** @PulsarPlatform  
9,686 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a051ed8621d32ffe82956521be10d42cad709154a710ac55d481094e046fa851&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5064086%2F&secure%5Burl_type%5D=linkedin_company_website)  
159 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Public Relations and Communications
- **Company Size:** 39% Medium, 30% Large

#### What Do G2 Reviewers Say About Pulsar Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** of Pulsar Platform, which greatly enhances user experience and project success.
- Users find Pulsar Platform **exceptionally user-friendly** , benefiting from valuable insights and supportive team guidance.
- Users find the **exceptionally helpful team** at Pulsar invaluable for enhancing audience understanding and project success.
- Users value the **comprehensive analytics** of Pulsar Platform, enhancing audience understanding beyond traditional research methods.
- Users find **Pulsar Platform invaluable** for deep audience insights and seamless integration with their reporting tools.

##### Cons

- Users find the **heavy reliance on X data** challenging, leading to frustrations and complications in their experience.
- Users express frustration with the **heavy reliance on incomplete data** , which complicates their experience with the Pulsar Platform.
- Users are frustrated by the **lack of geo-filtering** for Reddit data, limiting relevance for specific audiences.
- Users find the inability to **geo-filter Reddit data** frustrating, affecting their audience targeting in specific markets.
- Users find the heavy reliance on X data a **painpoint** , which can lead to inaccuracies in relevant information.

#### What Are Recent G2 Reviews of Pulsar Platform?

**["Complete, Intuitive Tool with Powerful Multi-Source Insights and Client-Ready Reports"](https://www.g2.com/survey_responses/pulsar-platform-review-13190816)**

**Rating:** 5.0/5.0 stars

_— Marie B._

[Read full review](https://www.g2.com/survey_responses/pulsar-platform-review-13190816)

**["Tracking by Boolean and Core: deep conversations with a multichannel vision"](https://www.g2.com/survey_responses/pulsar-platform-review-13161900)**

**Rating:** 4.0/5.0 stars

_— ANGY P._

[Read full review](https://www.g2.com/survey_responses/pulsar-platform-review-13161900)

#### What Are G2 Users Discussing About Pulsar Platform?

- [What is Pulsar Platform used for?](https://www.g2.com/discussions/what-is-pulsar-platform-used-for)

### [Onclusive](https://www.g2.com/products/onclusive/reviews)

Onclusive is a comprehensive PR and communications solution designed to assist organizations in navigating the complexities of brand management and reputation building. By leveraging advanced data science and a suite of specialized tools, Onclusive provides users with the resources necessary to monitor, measure, and enhance their communications strategies effectively. Targeting PR professionals, communications teams, and organizational leaders, Onclusive addresses the pressing challenges faced by modern businesses. In an era where brand perception can shift rapidly due to media coverage and public sentiment, Onclusive offers a robust platform that empowers users to stay informed and proactive. Organizations can utilize Onclusive to support their C-suite executives and broader business objectives, ensuring that communication efforts align with overall strategic goals. Key features of Onclusive include comprehensive media monitoring, which allows users to track relevant coverage and breaking news that could impact their brand reputation. This feature is crucial for organizations aiming to stay ahead of potential crises and capitalize on positive media opportunities. Additionally, Onclusive provides real-time measurement tools that assess the impact of communications efforts, enabling users to identify key issues and media trends that influence their audience. The platform also offers research and consultancy services, helping organizations uncover the underlying drivers of reputation and communication success. This insight is invaluable for developing more effective strategies and campaigns tailored to specific audiences. Furthermore, Onclusive’s PR and communications tools provide a complete solution for managing pressrooms, planning campaigns, and nurturing media relationships, streamlining workflows and enhancing collaboration among team members. By integrating technology, insights, and expertise, Onclusive simplifies the often chaotic media landscape, allowing organizations to elevate their performance consistently. The platform not only aids in proving the value of communications efforts but also supports continuous improvement, making it an essential partner for any organization committed to achieving PR and communications success.

**Average Rating:** 4.3/5.0

**Total Reviews:** 202

#### How Do G2 Users Rate Onclusive?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Social Measurement:** 7.5/10 (Category avg: 8.6/10)
- **Social Reporting:** 7.8/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Onclusive?

- **Seller:** [Onclusive](https://www.g2.com/sellers/onclusive-2026-07-17)
- **Company Website:** onclusive.com
- **Year Founded:** 2002
- **HQ Location:** London, GB
- **Twitter:** @Onclusive  
3,683 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5c1058cfaa6f2283e9ff1a644f713e592ff3bc83ce18af949b9ebefe516c32df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fonclusive%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,089 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Communications Manager
- **Top Industries:** Public Relations and Communications, Information Technology and Services
- **Company Size:** 37% Medium, 35% Small

#### What Do G2 Reviewers Say About Onclusive?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Onclusive's interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities.
- Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening.
- Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly.
- Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels.
- Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach.

##### Cons

- Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms.
- Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively.
- Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency.
- Users find Onclusive's interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently.
- Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive.

#### What Are Recent G2 Reviews of Onclusive?

**["Intuitive tool with sentiment analysis and 5-star customer support"](https://www.g2.com/survey_responses/onclusive-review-12517408)**

**Rating:** 4.5/5.0 stars

_— Rodrigo Jonas S._

[Read full review](https://www.g2.com/survey_responses/onclusive-review-12517408)

**["Streamlines Press Workload with Ease"](https://www.g2.com/survey_responses/onclusive-review-12399017)**

**Rating:** 4.0/5.0 stars

_— Kevin J._

[Read full review](https://www.g2.com/survey_responses/onclusive-review-12399017)

#### What Are G2 Users Discussing About Onclusive?

- [What do you like most about Onclusive for media monitoring, and what features would you like to see added?](https://www.g2.com/discussions/what-do-you-like-most-about-onclusive-for-media-monitoring-and-what-features-would-you-like-to-see-added)
- [What is Onclusive used for?](https://www.g2.com/discussions/what-is-onclusive-used-for) - 1 comment

### [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews)

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leading solution for social media monitoring, advertising, publishing, audience and performance analytics, and managing customer data. Brandwatch Social Media Management enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform. It allows marketers to deliver more personalized brand experiences based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.

**Average Rating:** 4.0/5.0

**Total Reviews:** 959

#### How Do G2 Users Rate Brandwatch Social Media Management?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Social Measurement:** 7.9/10 (Category avg: 8.6/10)
- **Social Reporting:** 7.7/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Brandwatch Social Media Management?

- **Seller:** [Brandwatch](https://www.g2.com/sellers/brandwatch)
- **Company Website:** www.brandwatch.com
- **Year Founded:** 2007
- **HQ Location:** Brighton, East Sussex
- **Twitter:** @Brandwatch  
34,219 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd53aea219a6df1aff5770fc0fcc695876a896393fc49ba3fa51172b6ea28e3b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F451367%2F&secure%5Burl_type%5D=linkedin_company_website)  
808 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager, Marketing Manager
- **Top Industries:** Marketing and Advertising, Higher Education
- **Company Size:** 40% Medium, 33% Small

#### What Do G2 Reviewers Say About Brandwatch Social Media Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Brandwatch, enabling seamless management and integration of social media platforms.
- Users appreciate the **fantastic scheduling feature** of Brandwatch, making content publishing seamless across multiple platforms.
- Users praise Brandwatch Social Media Management for its **seamless content publishing** , enhancing efficiency across multiple platforms.
- Users appreciate the **centralized management** of Brandwatch, streamlining social media tasks and enhancing overall efficiency.
- Users love the **seamless content publishing** of Brandwatch, enhancing workflow efficiency and simplifying social media management.

##### Cons

- Users report significant **improvement needed** in Brandwatch, citing bugs and slow support that hinder effective usage.
- Users encounter **publishing limitations** with Brandwatch, struggling with bugs and cumbersome scheduling processes that hinder efficiency.
- Users express frustration with **limited features** in Brandwatch, impacting effective social media management and planning.
- Users report **missing features** in Brandwatch Social Media Management, complicating post management and social media planning.
- Users often face **complex usage issues** with Brandwatch, struggling with confusing features and an unreliable interface.

#### What Are Recent G2 Reviews of Brandwatch Social Media Management?

**["Streamlined Social Management with Minor Connectivity Hiccups"](https://www.g2.com/survey_responses/brandwatch-social-media-management-review-11823736)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/brandwatch-social-media-management-review-11823736)

**["Fantastic Scheduling Tool with Room for Cross-Platform Improvements"](https://www.g2.com/survey_responses/brandwatch-social-media-management-review-12595037)**

**Rating:** 4.0/5.0 stars

_— Sarah F._

[Read full review](https://www.g2.com/survey_responses/brandwatch-social-media-management-review-12595037)

#### What Are G2 Users Discussing About Brandwatch Social Media Management?

- [What is Falcon.io (now Brandwatch Social Media Management) used for?](https://www.g2.com/discussions/what-is-falcon-io-now-brandwatch-social-media-management-used-for) - 1 comment
- [What does Falcon.io do?](https://www.g2.com/discussions/what-does-falcon-io-do)
- [What is Falcon social media?](https://www.g2.com/discussions/what-is-falcon-social-media)
- [What is Falcon software?](https://www.g2.com/discussions/what-is-falcon-software)
- [What is Falcon io?](https://www.g2.com/discussions/what-is-falcon-io) - 2 comments

### [Engain](https://www.g2.com/products/engain/reviews)

Engain is a Reddit marketing and discovery software platform designed to help businesses identify, monitor, and engage with relevant discussions across Reddit. It is a social media and community intelligence tool that enables marketing teams to find high-intent conversations, track brand and competitor mentions, and participate in discussions where potential customers are already active. The platform analyzes Reddit activity to surface both newly created posts and existing threads that receive ongoing engagement or search traffic. This allows users to identify opportunities to join discussions early or contribute to conversations that continue to generate visibility over time. Engain centralizes this data in one interface, removing the need for manual subreddit browsing or keyword research. Engain is commonly used by founders, marketing teams, and agencies that want to use Reddit as a channel for research, brand awareness, and audience engagement. The platform supports structured workflows that help teams monitor conversations, evaluate sentiment, and decide when and where to participate. It also eliminates the need to manage Reddit accounts directly, allowing users to focus on strategy and messaging rather than execution. Key capabilities of Engain include: • Discovery of high-traffic and newly created Reddit threads • Identification of SEO-driven discussions that appear in search results • Brand and competitor mention tracking with sentiment context • Keyword-based monitoring and opportunity filtering • Tools for managing engagement and participation workflows • Support for multiple projects and tracked topics Engain is designed for organizations that want consistent visibility on Reddit without manual research or constant monitoring. By organizing discussions, surfacing relevant opportunities, and providing structured engagement tools, the platform helps teams better understand audience intent and participate in conversations at the right time.

**Average Rating:** 4.9/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Engain?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Social Reporting:** 10.0/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Engain?

- **Seller:** [Renaar Digital](https://www.g2.com/sellers/renaar-digital)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a887924de0905cc164ca7cd163d6f905fc5438488cbdf2a02e6bdfb47829eea0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frenaar%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Engain?

_AI-generated summary from verified user reviews_

##### Pros

- Users love how Engain provides **time-saving access** to relevant Reddit threads, streamlining their marketing efforts effectively.
- Users love the **intuitive ease of use** of Engain, which enhances productivity and engagement right from the start.
- Users praise Engain for its **intuitive design** , making social media management easy and enhancing overall campaign performance.
- Users value the **efficiency** of Engain, appreciating its time-saving features and smooth functionality for better results.
- Users appreciate how Engain requires **minimal supervision** , allowing AI to effectively surface relevant conversations effortlessly.

##### Cons

- Users find the **learning curve steep** with Engain, needing time to navigate its extensive data and features.
- Users find the software a bit **complex to use initially** , but tutorials help simplify the learning process.
- Users desire more **customization options** for advanced features, though this is a minor drawback in their positive experience.
- Users find the **difficult reporting** dashboard overwhelming for newcomers, suggesting a need for simpler metrics and guided tutorials.
- Users find the **reporting dashboard overwhelming** , suggesting improved simplification of metrics for better navigation.

#### What Are Recent G2 Reviews of Engain?

**["Effortless Social Media Management and Engagement"](https://www.g2.com/survey_responses/engain-review-12242783)**

**Rating:** 5.0/5.0 stars

_— rheenajade F._

[Read full review](https://www.g2.com/survey_responses/engain-review-12242783)

**["Helpful for keeping up with relevant Reddit discussions"](https://www.g2.com/survey_responses/engain-review-12247634)**

**Rating:** 5.0/5.0 stars

_— Parvez N._

[Read full review](https://www.g2.com/survey_responses/engain-review-12247634)

### [impact.com](https://www.g2.com/products/impact-com/reviews)

Managing partnerships across multiple platforms kills efficiency and growth potential. impact.com eliminates this friction with the only comprehensive platform that unifies affiliate, creator, and advocacy programs. Access 250K+ quality partners, automate manual tasks, and track true incremental value—all while our expert team handles the heavy lifting from migration to optimization.

**Average Rating:** 4.4/5.0

**Total Reviews:** 2,352

#### How Do G2 Users Rate impact.com?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.9/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.2/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 7.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind impact.com?

- **Seller:** [Impact](https://www.g2.com/sellers/impact-d892873b-b1cd-447a-b4c8-a0f039e62cdb)
- **Company Website:** www.Impact.com
- **Year Founded:** 2008
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @impactdotcom  
7,723 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49323cd7a80387e6a92d746fefcebe116eed5718cb061b3d5da7270ae33df468&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fimpact-partech%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,625 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 64% Small, 16% Medium

#### What Do G2 Reviewers Say About impact.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of impact.com, enhancing their affiliate marketing experience and overall satisfaction.
- Users value impact.com for its **all-in-one affiliate management solution** , excelling in onboarding, performance measurement, and payments.
- Users appreciate the **clear and user-friendly interface** of impact.com, making navigation and functionality seamless for all users.
- Users value the **seamless all-in-one solution** of impact.com for efficient affiliate management and positive financial impact.
- Users value the **all-in-one solution** of impact.com, appreciating its seamless handling of affiliate management tasks.

##### Cons

- Users find the interface **not intuitive** , struggling with accessibility issues and difficulty navigating the settings.
- Users find the **learning curve steep** , making initial setup and navigation challenging for newcomers to impact.com.
- Users find **poor usability** in Impact.com, especially on smaller screens and due to frustrating interface bugs.
- Users find the **initial setup process confusing** , leading to frustrations and challenges during onboarding with impact.com.
- Users experience **technical issues** with the interface and occasional crashes, making navigation frustrating and cumbersome.

#### What Are Recent G2 Reviews of impact.com?

**["Reliable Platform for Managing Affiliate Partnerships"](https://www.g2.com/survey_responses/impact-com-review-13054439)**

**Rating:** 5.0/5.0 stars

_— Mithi S._

[Read full review](https://www.g2.com/survey_responses/impact-com-review-13054439)

**["Intuitive UI with Some Payment Method Frustrations"](https://www.g2.com/survey_responses/impact-com-review-13065706)**

**Rating:** 4.0/5.0 stars

_— Jubayer H._

[Read full review](https://www.g2.com/survey_responses/impact-com-review-13065706)

#### What Are G2 Users Discussing About impact.com?

- [What is impact.com used for?](https://www.g2.com/discussions/what-is-impact-com-used-for) - 4 comments
- [What is SaaSquatch used for?](https://www.g2.com/discussions/what-is-saasquatch-used-for) - 1 upvote
- [What is Forensiq used for?](https://www.g2.com/discussions/what-is-forensiq-used-for) - 1 comment

### [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews)

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

**Average Rating:** 4.4/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate Emplifi?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.8/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.6/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Emplifi?

- **Seller:** [Emplifi](https://www.g2.com/sellers/emplifi-7f303838-0fb9-47c0-bc12-d24f181fe4b2)
- **HQ Location:** Columbus , US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5aeabe4c65ed8808ff7358d654976880c558fe4998ce1c7d040a500b8f3d31d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femplifi%2F&secure%5Burl_type%5D=linkedin_company_website)  
547 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 44% Medium, 31% Large

#### What Do G2 Reviewers Say About Emplifi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Emplifi, enabling seamless collaboration and efficient social media management.
- Users value the **comprehensive social media management features** of Emplifi, enhancing teamwork and analytics across platforms.
- Users value the **easy access to social media analytics** , enabling effective monitoring of campaign performance and engagement.
- Users value the **analytics capabilities** of Emplifi, enabling effective monitoring and reporting of social media performance.
- Users value the **intuitive features** of Emplifi, which effectively support community management and social media analytics.

##### Cons

- Users note **missing features** in Emplifi, particularly the lack of Excel downloads and limited functionality in analytics.
- Users report **technical issues** with Emplifi, citing glitches and inconsistent support that disrupt workflows and stability.
- Users find **feature limitations** in Emplifi, noting a lack of essential capabilities for data analysis and insights.
- Users feel there is **improvement needed** in features like data download and the effectiveness of the inspiration tab.
- Users note a **lack of features** in Emplifi, particularly for analytics and platform-specific insights.

#### What Are Recent G2 Reviews of Emplifi?

**["Emplifi’s Intuitive Platform Makes Publishing and Dashboards Effortless"](https://www.g2.com/survey_responses/emplifi-review-12624587)**

**Rating:** 4.5/5.0 stars

_— Mel H._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12624587)

**["Evolving, User-Friendly Suite with Responsive Implementation Support"](https://www.g2.com/survey_responses/emplifi-review-12580996)**

**Rating:** 4.5/5.0 stars

_— John M. C._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12580996)

#### What Are G2 Users Discussing About Emplifi?

- [What is Emplifi Social Marketing Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-social-marketing-cloud-used-for)
- [What is Emplifi Service Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-service-cloud-used-for)
- [What is socialbakers?](https://www.g2.com/discussions/what-is-socialbakers) - 1 comment
- [Is social Baker free?](https://www.g2.com/discussions/is-social-baker-free)
- [What is scalability in Software?](https://www.g2.com/discussions/what-is-scalability-in-software)

### [Eclincher](https://www.g2.com/products/eclincher/reviews)

Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a unified social inbox, an AI auto-reply agent, web and social monitoring, smart queue auto-publishing, topic-suggested content, advanced live analytics with drag-and-drop customization, post approval, and team collaboration. Ranked #1 for ROI in social media management, eclincher integrates with Facebook, Instagram, X, LinkedIn, Google Business, YouTube, TikTok, Threads, Pinterest, Reddit, and more, boosting local SEO rankings and performance tracking. Eclincher is the ideal solution for managing multiple accounts, tracking performance, and optimizing digital presence. Key Features: - Publishing and Scheduling: Effortlessly plan, schedule, and automate publishing posts with AI agent, visual content calendar and customizable automation queues to streamline workflows. - Unified Social Inbox: Centralize and manage all messages, comments, reviews, and mentions in one place, ensuring no customer interaction is overlooked. Save time with AI Auto Reply agent to do the work for you. - Social Listening: Monitor brand mentions, keywords, hashtags, and industry trends to gain valuable insights and stay ahead of the competition. - Brand Monitoring: Track your brand’s reputation and online presence to understand customer perceptions and address feedback effectively. - Analytics and Reporting: Leverage in-depth analytics and create detailed, customizable reports to measure performance and refine your strategy. - Local Listings Management: Ensure accurate and consistent business information across directories to boost local SEO rankings and online trust. - Local SEO: Enhance your local visibility by optimizing keywords, business profiles, and content to reach your target audience effectively. Eclincher is designed for businesses of all sizes, making it easy to connect with audiences and thrive in the ever-evolving digital landscape.

**Average Rating:** 4.6/5.0

**Total Reviews:** 437

#### How Do G2 Users Rate Eclincher?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.0/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Eclincher?

- **Seller:** [Eclincher](https://www.g2.com/sellers/eclincher)
- **Year Founded:** 2012
- **HQ Location:** Palo Alto, CA
- **Twitter:** @eClincher  
10,947 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=25c356d43ae253c95248296c5fe1dea85404c99547ad8fe08d14e27db654bd0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3038721%2F&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager, CEO
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 78% Small, 16% Medium

#### What Do G2 Reviewers Say About Eclincher?

_AI-generated summary from verified user reviews_

##### Cons

- Users feel the **cost of Eclincher is high** compared to other programs offering similar features at lower prices.
- Users feel that Eclincher's pricing is **expensive** compared to other similar tools available at lower costs.
- Users find Eclincher's pricing to be **excessively high** compared to similar programs with lower costs.

#### What Are Recent G2 Reviews of Eclincher?

**["Efficiency and Exceptional Customer Service"](https://www.g2.com/survey_responses/eclincher-review-12210035)**

**Rating:** 5.0/5.0 stars

_— Marc-André D._

[Read full review](https://www.g2.com/survey_responses/eclincher-review-12210035)

**["AN AMAZING TOOL AND TEAM"](https://www.g2.com/survey_responses/eclincher-review-9559093)**

**Rating:** 5.0/5.0 stars

_— Carlos F._

[Read full review](https://www.g2.com/survey_responses/eclincher-review-9559093)

#### What Are G2 Users Discussing About Eclincher?

- [What is eclincher used for?](https://www.g2.com/discussions/what-is-eclincher-used-for)

### [Determ](https://www.g2.com/products/determ/reviews)

Determ, previously known as Mediatoolkit, is an AI-powered online media monitoring platform designed to help you make smarter business decisions with real-time insights into consumer behavior, competitor strategies, and market trends. Track keywords, phrases, or brand names across 100+ million online sources, in any language or location, and identify the mentions that matter most. With Determ, you can view, filter, and analyze all your media mentions in a single feed. Save time with Synthia, Determ’s AI assistant, which instantly summarizes any monitored topic and provides actionable recommendations, helping you respond faster and smarter. Stay informed with real-time notifications when your brand, campaigns, or competitors are mentioned online. Correlate media coverage with public sentiment, demographics, and brand reputation, and create easy-to-understand reports that engage your team and stakeholders. With Determ, you gain clear visibility into your media landscape, empowering you to act on key insights and boost your brand’s visibility and performance. The Internet is constantly talking about your brand. Determ makes it easy to listen, analyze, and act.

**Average Rating:** 4.7/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate Determ?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.7/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.6/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Determ?

- **Seller:** [Determ](https://www.g2.com/sellers/determ)
- **Year Founded:** 2016
- **HQ Location:** Zagreb, Croatia
- **Twitter:** @wearedeterm  
2,409 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=432fe23921291090757c509b4435a33c16d65f7620271158f1f35958f050e067&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3656842%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Marketing and Advertising
- **Company Size:** 52% Small, 30% Medium

#### What Do G2 Reviewers Say About Determ?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **clear communication** from Determ’s support team, enhancing their overall experience and satisfaction.
- Users appreciate the **exceptional customer support** of Determ, feeling prioritized and supported even for minor issues.
- Users appreciate the **intuitive dashboard usability** of Determ, finding it easy to navigate and implement seamlessly.
- Users praise the **ease of use** of Determ, swiftly integrating into workflows without complicated setups or tutorials.
- Users value the **easy integrations** of Determ, seamlessly connecting with existing tools in just a few clicks.

##### Cons

- Users note that the tool has **keyword limitations** , occasionally missing niche mentions during specific searches.
- Users find **lacking features** in Determ, particularly missing niche mentions and limited integrations with other platforms.
- Users feel the **limited social media integration** hampers broader functionality and adaptability with other platforms.
- Users find that **mentions management can miss niche mentions** , requiring fine-tuning of searches for better results.

#### What Are Recent G2 Reviews of Determ?

**["Comprehensive and User-Friendly Social Media Listening Tool"](https://www.g2.com/survey_responses/determ-review-10450380)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/determ-review-10450380)

**["Straightforward API with easy Implementation"](https://www.g2.com/survey_responses/determ-review-13240053)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/determ-review-13240053)

#### What Are G2 Users Discussing About Determ?

- [What is in a media toolkit?](https://www.g2.com/discussions/what-is-in-a-media-toolkit)
- [How Mediatoolkit works?](https://www.g2.com/discussions/how-mediatoolkit-works)
- [Is Mediatoolkit free?](https://www.g2.com/discussions/is-mediatoolkit-free)

### [Infegy Starscape](https://www.g2.com/products/infegy-starscape/reviews)

Infegy Starscape is a cutting-edge social analytics platform that transforms how businesses understand their audiences through advanced social listening technology. Designed for marketers, researchers, and agencies who need rapid, data-driven consumer insights, Starscape delivers lightning-fast analysis of social media conversations across all major public platforms. Unparalleled Social Listening Capabilities At the heart of Starscape is sophisticated AI technology that goes far beyond basic social analytics. The platform leverages over a decade of natural language processing expertise to provide nuanced sentiment analysis that captures the true meaning behind consumer conversations. With advanced emotion detection, brands can identify feelings such as joy, love, and disgust, gaining deeper consumer insights into what truly drives their audience. Lightning-Fast Social Analytics Time is critical in today's fast-paced digital landscape. Infegy Starscape delivers instant access to social listening data—your most important searches are available on day one, with complex queries returning results in seconds rather than weeks. This speed advantage enables teams to respond quickly to emerging trends, competitive threats, and shifting consumer sentiment. Comprehensive Consumer Insights Starscape's social analytics engine provides extensive coverage with 17+ years of historical data, ensuring you never miss critical patterns in consumer behavior. The platform's entity recognition effortlessly tracks brands and individuals, while theme identification pinpoints purchase intent, churn risk, and other crucial conversational patterns. GDPR and HIPAA compliance ensure your social listening efforts meet regulatory requirements. Actionable Intelligence for Every Team Whether you're conducting market research, managing brand reputation, or analyzing competitive intelligence, Starscape's trustworthy generative AI delivers actionable summaries, audience personas, and reports you can confidently use for business decisions. Customizable dashboards, reusable templates, and white-label reporting options make it easy to share consumer insights across your organization or with clients. Transform your approach to social listening and unlock the consumer insights that drive growth. Infegy Starscape combines superior data quality, advanced social analytics, and AI-powered intelligence to help you make faster, smarter decisions based on a real-time understanding of your audience.

**Average Rating:** 4.5/5.0

**Total Reviews:** 212

#### How Do G2 Users Rate Infegy Starscape?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.4/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.5/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Infegy Starscape?

- **Seller:** [Infegy](https://www.g2.com/sellers/infegy)
- **Company Website:** infegy.com
- **Year Founded:** 2006
- **HQ Location:** Kansas City, MO
- **Twitter:** @Infegy  
3,585 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5e79555b8a0e4c8d02351cb78b7aed14695fc160646ac1527448abef202a06d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F428346%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Senior Strategist
- **Top Industries:** Marketing and Advertising, Market Research
- **Company Size:** 47% Medium, 34% Small

#### What Do G2 Reviewers Say About Infegy Starscape?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Infegy Starscape, finding it efficient for quick access to essential information.
- Users commend the **responsive customer support** from Infegy Starscape, ensuring quick assistance and optimal results.
- Users find Infegy Starscape a **super helpful and powerful tool** , enhancing client deliverables with insightful audience data.
- Users value the **AI summaries and query writing tool** in Infegy Starscape for saving time and enhancing insights.
- Users appreciate the **user-friendly interface** of Infegy Starscape, which simplifies navigation and enhances their data experience.

##### Cons

- Users note a **steep learning curve** with Infegy Starscape, requiring time and effort to master its features.
- Users experience **dashboard issues** with missing widgets and glitches, complicating the overall data visualization process.
- Users find that the **dashboard limitations** hinder usability, with missing widgets and a complex setup process.
- Users find **limited social listening** capabilities hinder the extraction of meaningful insights from overwhelming, irrelevant content.
- Users express concern over **missing features** like the dictionary and specific widgets, affecting data visualization and sentiment analysis.

#### What Are Recent G2 Reviews of Infegy Starscape?

**["Powerful Social Insights with Deep Historical Trend Tracking"](https://www.g2.com/survey_responses/infegy-starscape-review-12255074)**

**Rating:** 4.0/5.0 stars

_— Ravinder k._

[Read full review](https://www.g2.com/survey_responses/infegy-starscape-review-12255074)

**["Clear, Data-Driven Competitive Analyses Made Easy"](https://www.g2.com/survey_responses/infegy-starscape-review-13163075)**

**Rating:** 5.0/5.0 stars

_— Bella L._

[Read full review](https://www.g2.com/survey_responses/infegy-starscape-review-13163075)

#### What Are G2 Users Discussing About Infegy Starscape?

- [What does Infegy Atlas do?](https://www.g2.com/discussions/what-does-infegy-atlas-do)
- [What is the use of Infegy Atlas?](https://www.g2.com/discussions/what-is-the-use-of-infegy-atlas)
- [What does Infegy do?](https://www.g2.com/discussions/what-does-infegy-do) - 1 comment
- [How much does infegy cost?](https://www.g2.com/discussions/how-much-does-infegy-cost)

### [ContentStudio](https://www.g2.com/products/contentstudio/reviews)

ContentStudio is the all-in-one platform that turns social media and content marketing from a complex process into a single, streamlined workflow. Built for businesses, agencies, and marketers, it brings content discovery, creation, scheduling, and publishing together in one place. Visit our website: https://contentstudio.io Why choose ContentStudio? Here's why: AI Studio, Built In: Generate captions, images, and videos with AI Studio, creating quality content up to 10X faster. All-in-One Platform: Publish across Facebook, Instagram, X, LinkedIn, TikTok, YouTube, Pinterest, Threads, Google Business Profile, and blogs like WordPress, Medium, and Shopify, all from one dashboard. Discover Trending Content: Uncover trending topics and content that resonates with your audience using advanced discovery algorithms. Find the Right Influencers: Search, vet, and connect with influencers in your niche, right from the same platform. Seamless Collaboration: Set up custom approval workflows so clients and teammates can review and sign off before anything goes live. Effortless Scheduling: Automate your content calendar and maintain a consistent posting schedule without the hassle. Social Listening: Track brand mentions, keywords, and sentiment across platforms in real time. Insightful Analytics: Get white-label reports and competitor benchmarking to understand what works and refine your strategy. Unified Inbox: Manage comments and messages across every channel from one place. Automate & Extend: Use Automation Recipes and evergreen recycling to keep channels active, or connect via API with Zapier, Make, n8n, and Claude. Founded in 2017 and headquartered in Claymont, Delaware, ContentStudio is trusted by thousands of agencies, brands, and marketers worldwide to save time, stay organized, and grow their reach.

**Average Rating:** 4.6/5.0

**Total Reviews:** 345

#### How Do G2 Users Rate ContentStudio?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.2/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.7/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ContentStudio?

- **Seller:** [ContentStudio Inc](https://www.g2.com/sellers/contentstudio-inc)
- **Year Founded:** 2017
- **HQ Location:** Claymont, Delaware
- **Twitter:** @ContentStudioio  
26,679 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=523a209f8c8874abdb7c5a111716a6b701161457b74a50cf138de5bd58dbbd50&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13324048%2F&secure%5Burl_type%5D=linkedin_company_website)  
50 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Founder
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 93% Small, 7% Medium

#### What Do G2 Reviewers Say About ContentStudio?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of ContentStudio for streamlining social media management across multiple profiles effortlessly.
- Users value the **efficiency** of ContentStudio, appreciating its intuitive features for seamless social media management and content scheduling.
- Users value the **ease of use** and efficiency of ContentStudio for managing multiple social media profiles effortlessly.
- Users praise the **management efficiency** of ContentStudio, appreciating its ease of use and streamlined scheduling across platforms.
- Users praise ContentStudio for its **posting efficiency** , streamlining content planning and management across multiple social media profiles.

#### What Are Recent G2 Reviews of ContentStudio?

**["Essential Tool for Solo Creators, Needs a UX Lift"](https://www.g2.com/survey_responses/contentstudio-review-13145020)**

**Rating:** 5.0/5.0 stars

_— Saif A._

[Read full review](https://www.g2.com/survey_responses/contentstudio-review-13145020)

**["Seamless Automation, Steep Learning Curve"](https://www.g2.com/survey_responses/contentstudio-review-13090695)**

**Rating:** 5.0/5.0 stars

_— Munaza F._

[Read full review](https://www.g2.com/survey_responses/contentstudio-review-13090695)

#### What Are G2 Users Discussing About ContentStudio?

- [What is ContentStudio used for?](https://www.g2.com/discussions/what-is-contentstudio-used-for) - 2 comments, 2 upvotes

### [Synthesio](https://www.g2.com/products/synthesio/reviews)

Ipsos Synthesio is a pioneer in social listening and global leader in AI-enabled consumer intelligence. We help brands turn consumer-generated data into strategic, actionable insights by combining a best-in-class platform, the latest advancements in AI, Ipsos frameworks, and expert consultants. Our platform combines social, search, and survey data from more than 800 million data sources to provide the most complete, accurate picture of markets and consumers. Global consulting teams bring industry expertise, local context, and market research rigor to enable brands to make business decisions with speed, agility, and confidence.

**Average Rating:** 4.3/5.0

**Total Reviews:** 141

#### How Do G2 Users Rate Synthesio?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.5/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Synthesio?

- **Seller:** [Ipsos Synthesio](https://www.g2.com/sellers/ipsos-synthesio)
- **Year Founded:** 2006
- **HQ Location:** New York, NY
- **Twitter:** @Synthesio  
8,393 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7173d0a80f1f3f8cb5e8ad714c50500fbc7b9f4bb9eae91f6d8c0422586fd7fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1088807%2F&secure%5Burl_type%5D=linkedin_company_website)  
92 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 43% Large, 27% Medium

#### What Are Recent G2 Reviews of Synthesio?

**["Strategic Data Insights for Stronger Social Media Engagement"](https://www.g2.com/survey_responses/synthesio-review-12670967)**

**Rating:** 5.0/5.0 stars

_— Adrian Kurt C._

[Read full review](https://www.g2.com/survey_responses/synthesio-review-12670967)

**["An essential tool for social intelligence, designed to be the best for an agile and relevant use."](https://www.g2.com/survey_responses/synthesio-review-7033007)**

**Rating:** 4.5/5.0 stars

_— Verified User in Market Research_

[Read full review](https://www.g2.com/survey_responses/synthesio-review-7033007)

#### What Are G2 Users Discussing About Synthesio?

- [What is Synthesio used for?](https://www.g2.com/discussions/what-is-synthesio-used-for)

### [Lumen by Talkwalker](https://www.g2.com/products/lumen-by-talkwalker/reviews)

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes. Lumen is part of Hootsuite Social OS, the AI-first operating system for everything social — giving teams a direct line between what's being said about their brand and the tools they use to act on it. Lumen is a strong fit for research, insights, communications, marketing, and brand teams that need to understand their audience, track sentiment, benchmark competitors, and detect and understand emerging trends and risks across a broad universe of digital sources — not just their own social channels. Lumen key features: Easy as chat: Ask questions in plain language and get cited answers grounded in live listening data, right in Lumen or in your team’s AI tool of choice via MCP connectors. Real-time monitoring: Track brand, product, and competitor mentions across more than 150 million online sources and 187 languages, including untagged mentions where a brand isn't directly named. AI visibility: Understand how leading AI assistants like Claude and ChatGPT describe your brand, competitors, and category, and identify opportunities to improve your visibility, positioning, and presence in AI-powered search. Trend and risk detection: Get alerts on data spikes, forecast future performance, and investigate the story behind sudden shifts in conversation. Visual and audio recognition: Detect logos, products, and brand elements in images, video, and spoken audio, not just text captions. Sentiment analysis: Understand what’s driving positive or negative conversation, including sarcasm and code-switching that general-purpose tools miss, and automatically categorize conversations by intent. Customizable reporting: Build centralized dashboards and automated reports so teams across regions and skill levels can turn listening data into confident decisions. With data from Lumen flowing into Hootsuite Social OS, listening insights don’t stop at the dashboard. Teams can turn a detected trend into scheduled content, route related customer conversations and mentions into a single inbox, and activate employees as brand advocates — all from the same connected system that surfaces the signal. Learn more at www.talkwalker.com

**Average Rating:** 4.3/5.0

**Total Reviews:** 126

#### How Do G2 Users Rate Lumen by Talkwalker?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.4/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.3/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 7.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Lumen by Talkwalker?

- **Seller:** [Hootsuite](https://www.g2.com/sellers/hootsuite)
- **Year Founded:** 2008
- **HQ Location:** Vancouver, BC
- **Twitter:** @hootsuite  
6,164,377 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=844e1522d924ef48e790e3d67ae487375cc04fd64926faa594be65089c9cc7f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F288540%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,772 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Marketing and Advertising
- **Company Size:** 39% Small, 34% Medium

#### What Do G2 Reviewers Say About Lumen by Talkwalker?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **fantastic customer support** of Talkwalker, highlighting their engagement and valuable insights during onboarding.
- Users appreciate the **valuable insights** from Talkwalker, finding the data engaging and beneficial for understanding digital conversations.
- Users appreciate the **high customization** of Talkwalker by Hootsuite, enhancing their experience with tailored features.
- Users benefit from the **extensive feature quantity** offered by Talkwalker, enhancing customization and channel coverage.
- Users value the **customizable filtering options** in Talkwalker, enhancing their ability to analyze data effectively.

##### Cons

- Users experience **platform limitations** such as data caps and editing queries separately from graph views, hindering flexibility.
- Users face a **steep learning curve** with Talkwalker, making initial setup and management challenging.
- Users face a **steep learning curve** with Talkwalker, making setup and management challenging initially.
- Users face **data inaccuracy** issues, leading to frustrations with platform coverage and data limitations.
- Users find the **difficult setup** of Talkwalker challenging, requiring time to navigate and learn effectively.

#### What Are Recent G2 Reviews of Lumen by Talkwalker?

**["Powerful insights that go beyond traditional listening tools"](https://www.g2.com/survey_responses/lumen-by-talkwalker-review-11644632)**

**Rating:** 4.0/5.0 stars

_— Jennifer D._

[Read full review](https://www.g2.com/survey_responses/lumen-by-talkwalker-review-11644632)

**["Easy to Use with Powerful Cluster Analysis"](https://www.g2.com/survey_responses/lumen-by-talkwalker-review-12629299)**

**Rating:** 4.5/5.0 stars

_— Amber N._

[Read full review](https://www.g2.com/survey_responses/lumen-by-talkwalker-review-12629299)

#### What Are G2 Users Discussing About Lumen by Talkwalker?

- [What is Talkwalker used for?](https://www.g2.com/discussions/talkwalker-what-is-talkwalker-used-for) - 1 comment
- [How do I use Talkwalker alerts?](https://www.g2.com/discussions/how-do-i-use-talkwalker-alerts)
- [How do you make a Talkwalker account?](https://www.g2.com/discussions/how-do-you-make-a-talkwalker-account)
- [How much does Talkwalker cost?](https://www.g2.com/discussions/how-much-does-talkwalker-cost)
- [What is Talkwalker used for?](https://www.g2.com/discussions/what-is-talkwalker-used-for)

### [Oktopost](https://www.g2.com/products/oktopost/reviews)

Oktopost is a B2B social media management platform that helps marketing and revenue teams drive engagement, measure success, and link social media to revenue growth. Trusted by thousands of marketing professionals at some of the world's leading B2B technology and professional services companies, Oktopost offers a comprehensive suite of solutions for social media publishing, employee advocacy, social analytics, social listening and marketing intelligence, all in one platform.

**Average Rating:** 4.4/5.0

**Total Reviews:** 197

#### How Do G2 Users Rate Oktopost?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.2/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.4/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 9.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Oktopost?

- **Seller:** [Oktopost](https://www.g2.com/sellers/oktopost)
- **Company Website:** www.oktopost.com
- **Year Founded:** 2013
- **HQ Location:** Ramat Gan, Israel
- **Twitter:** @Oktopost  
4,069 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f641702be139daf7ed15a9d59cb2a7503b3062b5d5e7d4f0e719254c295ee135&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foktopost%2F&secure%5Burl_type%5D=linkedin_company_website)  
123 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager, Marketing Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Medium, 27% Large

#### What Do G2 Reviewers Say About Oktopost?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Oktopost exceptionally **easy to use** , streamlining social media scheduling and enhancing employee engagement effortlessly.
- Users find Oktopost's **post scheduling** feature seamless, enhancing engagement and offering valuable analytics for strategic insights.
- Users appreciate Oktopost's **intuitive interface and comprehensive features** , enhancing social media management and advocacy efforts.
- Users appreciate the **easy scheduling** of Oktopost, enhancing social media management and increasing employee engagement effectively.
- Users appreciate the **customizable reporting and analytics** of Oktopost, enhancing their data-driven social strategies effectively.

##### Cons

- Users note that **improvement is needed** for data accuracy, API limitations, and technical issues impacting usability.
- Users express frustration with the **missing features** in Oktopost, particularly ineffective social listening and limited integrations.
- Users report **data inaccuracies** and slow responses for fixes, impacting reliability and trust in Oktopost.
- Users experience **inaccurate analytics** from Oktopost, leading to discrepancies in data reporting and attribution challenges.
- Users experience **limited analytics** with Oktopost, facing inaccurate data and lengthy response times for issues.

#### What Are Recent G2 Reviews of Oktopost?

**["Oktopost Saves Time with Calendar View, SocialBI Insights, and Advocacy Tools"](https://www.g2.com/survey_responses/oktopost-review-13058845)**

**Rating:** 4.5/5.0 stars

_— Jessica H._

[Read full review](https://www.g2.com/survey_responses/oktopost-review-13058845)

**["Excellent team collaboration with powerful social BI reporting"](https://www.g2.com/survey_responses/oktopost-review-13058913)**

**Rating:** 4.5/5.0 stars

_— Laurel B._

[Read full review](https://www.g2.com/survey_responses/oktopost-review-13058913)

### [Audiense](https://www.g2.com/products/audiense/reviews)

At Audiense we are creating a one-stop shop for all your audience research needs powered by social data. We are here to empower your audience and marketing strategies. Traditional market research is faced with limitations in this fast-moving digital age. It’s time to unlock digital and social intelligence to develop informed audience strategies and address the fundamental challenge of culture always being on the move, making it difficult for existing consumer segmentation to keep up. Audiense aims to create brand relevance through cultural understanding. Our social consumer segments are derived from consumers’ behaviour “in the wild”, making it more likely to reflect real affinities and passion points becoming a powerful new input to the segmentation strategy. Audiense provides a great data-foundation to persona development, understanding the audiences that matter to your business, finding new audience pocket opportunities, identifying sponsorships/partnerships, content ideation, targeted advertising and so much more. We are proud to have served more than 100k+ customers globally since 2012 from our offices in the UK and Spain. Over the last 2 years Audiense has risen as a consolidator in the space acquiring SOPRISM, Tweet Binder and Affinio. As a result we have developed a suite of products powered by a variety of data sources diversifying our offering. We currently offer a range of products and services across 2 core Hubs: 1) Audiense Intelligence [3 products] Demand, Social and Digital Intelligence 2) X Marketing: [2 products] X advanced analytics & tracking and Community management

**Average Rating:** 4.5/5.0

**Total Reviews:** 242

#### How Do G2 Users Rate Audiense?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.3/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.2/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 7.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Audiense?

- **Seller:** [Audiense](https://www.g2.com/sellers/audiense)
- **Company Website:** www.audiense.com
- **Year Founded:** 2011
- **HQ Location:** London, England
- **Twitter:** @AudienseCO  
170,861 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5636fe434ecb3e03fc19533643d839bf18f2539b60c9084873b52c2b282ab2f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10529043&secure%5Burl_type%5D=linkedin_company_website)  
109 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Marketing and Advertising, Market Research
- **Company Size:** 50% Small, 33% Medium

#### What Do G2 Reviewers Say About Audiense?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **flexibility and depth** of Audiense for insightful audience exploration and effective stakeholder communication.
- Users appreciate the **flexibility and detailed insights** of Audiense, enhancing audience understanding and stakeholder communications.
- Users value the **flexibility and depth of insights** Audiense offers, enhancing audience understanding and client presentations.
- Users appreciate the **flexibility** of Audiense, enhancing audience exploration and efficient reporting for stakeholder presentations.
- Users value the **flexible analytics and deep audience insights** of Audiense, streamlining research and reporting considerably.

##### Cons

- Users find the lack of **audience search flexibility** limiting, preferring to avoid returning to Meltwater for refinements.
- Users find the **complex features** of Audiense overwhelming, making navigation challenging initially.
- Users find the **complexity of navigation** initially overwhelming due to the numerous features available on Audiense.
- Users find **data inaccuracy** in Audiense's reports, making them less reliable for overall audience representation.
- Users note the **data limitations** of Audiense, finding insights based on publicly available data may not fully represent audiences.

#### What Are Recent G2 Reviews of Audiense?

**["Saves me hours of time!"](https://www.g2.com/survey_responses/audiense-review-10066252)**

**Rating:** 5.0/5.0 stars

_— Verified User in Media Production_

[Read full review](https://www.g2.com/survey_responses/audiense-review-10066252)

**["Invaluable to the Business"](https://www.g2.com/survey_responses/audiense-review-4630506)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/audiense-review-4630506)

#### What Are G2 Users Discussing About Audiense?

- [What is Audiense used for?](https://www.g2.com/discussions/what-is-audiense-used-for)

### [NUVI](https://www.g2.com/products/nuvi/reviews)

Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage, analyze, locate, review, and capture your way to better customer experiences.

**Average Rating:** 4.2/5.0

**Total Reviews:** 127

#### How Do G2 Users Rate NUVI?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.4/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind NUVI?

- **Seller:** [Reputation](https://www.g2.com/sellers/reputation)
- **Year Founded:** 2006
- **HQ Location:** San Ramon, CA
- **Twitter:** @Reputation\_Com  
10,930 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd8ab4194897457b9490b1a63309e03ed802416797d3e7a6e4765f7bf427840b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1579888%2F&secure%5Burl_type%5D=linkedin_company_website)  
685 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager
- **Top Industries:** Marketing and Advertising, Public Relations and Communications
- **Company Size:** 57% Small, 34% Medium

#### What Are Recent G2 Reviews of NUVI?

**["social listening"](https://www.g2.com/survey_responses/nuvi-review-8159700)**

**Rating:** 5.0/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/nuvi-review-8159700)

**["Exceptional Reporting Features"](https://www.g2.com/survey_responses/nuvi-review-8231808)**

**Rating:** 5.0/5.0 stars

_— Matthew D._

[Read full review](https://www.g2.com/survey_responses/nuvi-review-8231808)

#### What Are G2 Users Discussing About NUVI?

- [What is NUVI used for?](https://www.g2.com/discussions/what-is-nuvi-used-for)

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