# Best Social Media Listening Tools for Small Business - Page 2 ## How Many Social Media Listening Tools Products Does G2 Track? **Total Products under this Category:** 204 ### Category Stats (Aug 2026) - **Average Rating:** 4.41/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Repsense (+0.98%) - Among all products in this category, Repsense recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Social Media Listening Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 41,200+ Authentic Reviews - 204+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Social Media Listening Tools ![G2 Grid® for Social Media Listening Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/social-media-listening-tools/grids.png?focus%5B%5D=1616&focus%5B%5D=678&focus%5B%5D=2814&focus%5B%5D=5791&focus%5B%5D=2934&focus%5B%5D=53908&focus%5B%5D=163098&focus%5B%5D=2140) Highlighted products: Hootsuite, Sprout Social, Meltwater, Brand24, Agorapulse, YouScan, Vista Social, and Brandwatch Consumer Intelligence. Underlying data: [Grid® JSON](https://www.g2.com/categories/social-media-listening-tools/grids.json?focus%5B%5D=hootsuite&focus%5B%5D=sprout-social&focus%5B%5D=meltwater&focus%5B%5D=brand24&focus%5B%5D=agorapulse&focus%5B%5D=youscan&focus%5B%5D=vista-social&focus%5B%5D=brandwatch-consumer-intelligence&segment=small-business) **Sponsored** ### Meltwater Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact. We activate the power of data so businesses can make smarter, faster decisions. With the most robust dataset across media, social, consumer trends – and now insights into how large language models (LLMs) shape brand visibility – we give companies a complete view of the conversations, behaviors, and signals influencing their markets. Our powerful AI turns this breadth of data into actionable insights, empowering teams across PR, communications and marketing to confidently drive strategy. -- Mira Studio (AI-Powered Media, Market, and Brand Intelligence Assistant) Key features - Natural language querying - Automated insights - Structured reports - Trend-spotting and explanations with suggested actions - Integrated throughout the full Meltwater Platform - Integrates with Copilot and Slack What is Mira Studio? Mira Studio is Meltwater’s conversational AI teammate for media, market, and brand intelligence. Mira Studio helps PR, comms, and marketing teams cut through complexity and reduce time spent on manual analysis, with prompt-driven reporting, briefing, simplified data exploration, and real-time answers. Who uses Mira Studio? Teams that need quick and shareable insights while reducing manual time spent digging through data. Mira Studio converts Meltwater data into summaries, visuals, and provides explanations through natural language interaction. Get to the why of what’s happening, not just the what. -- Media Intelligence for PR (Media Monitoring and Analysis Platform) Key capabilities - Monitor 6M different media sources - Unlimited search - Real-time alerts - Journalist identification - Competitive benchmarking - Unified, shareable reporting - Predictive analytics for mention forecasting - Brand-level sentiment What is Meltwater Media Intelligence? Meltwater’s media intelligence platform monitors and analyzes earned media coverage through tracking brand mentions and narratives across news, print, broadcast, podcasts, and social media. This enables faster response times to trends or feedback through real-time awareness of message penetration, emerging risks, and consumer sentiment. Who Uses Meltwater Media Intelligence? PR and comms teams use Meltwater Media Intelligence to strengthen PR strategies with accurate measurement of brand impact across media sources. With journalist outreach capabilities within a single platform, PR efforts are streamlined for better results. -- Social Listening and Analytics Key capabilities - Monitoring 200B+ social conversations - Analysis of 300M+ social profiles - Influencer identification - Shareable reporting across earned, owned, and paid social - Brand-level sentiment and predictive analytics for brand measurement and forecasting - AI agents for Boolean search creation and management - AI-powered insights summarize brand and topic narratives - Access to Meltwater API What is Meltwater Social Listening and Analytics? Meltwater social listening and analytics is an integrated platform providing monitoring and AI-powered analysis for billions of social conversations. Connect consumer insights to social strategy and marketing campaigns for a seamless approach to brand promotion, quicker crisis response, and powerful competitor insights without data caps. Who uses Meltwater Social Listening? Marketing and social teams in charge of consumer, competitor, and industry insights. -- Influencer Management (Klear – Influencer Relationship Management Platform) Key capabilities - Database of 30M+ global creator profiles - AI-driven influencer discovery and recommendations - Influencer vetting and brand safety analysis - AI-driven outreach and relationship management - Campaign management and creator collaboration tools - Performance benchmarking and ROI tracking - Competitive influencer intelligence What is our influencer management solution? Klear is Meltwater’s influencer discovery and influencer relationship management solution. Vet, manage, and measure influencers and campaigns at scale from within a single tool. AI-powered influencer recommendations improves targeting accuracy, providing better matches and influencing better ROI. Who uses our influencer management solution? Marketing, PR, and Influencer teams use Klear for implementing and scaling their influencer campaigns. Outreach, gifting, payment, analysis and reporting can all be managed through our platform. -- Enterprise and Professional Services Key capabilities - Analyst-led insights and reporting - Custom data configurations - Enterprise-grade support and delivery What is Meltwater Enterprise and Professional Services? Customized intelligence solutions and professional services from Meltwater experts supports large enterprises with advanced or bespoke requirements. This service provides complex data analysis and reporting that go beyond standard product workflows, and ensures fast and accurate delivery for high-stakes or large-scale intelligence needs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=213&secure%5Bchosen_at%5D=2026-08-12T08%3A21%3A01Z&secure%5Bdisplayable_resource_id%5D=213&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=213&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2814&secure%5Bresource_id%5D=213&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=14e02521e119cf6a97f34cf9b65e8ac96dd50480c49d24614be8b69f14bf03fb&secure%5Burl%5D=https%3A%2F%2Fwww.meltwater.com%2Fen%2Fcapabilities%2Fsocial-listening%3Futm_source%3Dpaid-3rd-party%26utm_medium%3Dg2%26utm_campaign%3Dpaid-3rd-party-g2%26utm_content%3Ddemo-request&secure%5Burl_type%5D=custom_url) ### [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with in-depth capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. - Plan and schedule content using an editorial calendar, store all media assets in a digital asset manager and simultaneously publish across channels at AI-recommended times with an omni- channel publisher - Generate engaging, platform-specific content instantly with Sprinklr AI+ - Engage with your audience across 35+ social and messaging channels using a unified inbox - Leverage AI-powered classification to efficiently analyze sentiment and intent of the inbound messages and engage better and faster with AI Smart Response, Smart Compose, and auto- responses - Analyze performance across owned, earned and paid media, and integrate data from multiple sources into a unified report and get on-demand or routine access - Get 5 times more granular business insights with custom metrics and out-of-the-box dashboards - Uncover AI-powered, critical insights across brand health, campaign performance, competitor benchmarking and more - Empower your sales teams to grow leads by reaching more prospects and delivering personalized content faster - Amplify reach by empower your employees to share your branded content easily, leveraging user-generated content and engaging influencers - Leverage truly enterprise-grade with 10x more granular & customizable compliance and approval workflows for unique business needs **Average Rating:** 4.1/5.0 **Total Reviews:** 1,143 #### How Do G2 Users Rate Sprinklr Social? - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10) - **Social Measurement:** 8.2/10 (Category avg: 8.6/10) - **Social Reporting:** 8.3/10 (Category avg: 8.6/10) - **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind Sprinklr Social? - **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr) - **Company Website:** www.sprinklr.com - **Year Founded:** 2009 - **HQ Location:** New York - **Twitter:** @Sprinklr 38,047 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2651bb6e84447f3b01d63e29fe0f8afcc3c5f50fd7788def648e7d5319fcae4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F399351%2F&secure%5Burl_type%5D=linkedin_company_website) 4,380 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Social Media Specialist, Social Media Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 48% Large, 29% Medium #### What Do G2 Reviewers Say About Sprinklr Social? _AI-generated summary from verified user reviews_ ##### Pros - Users find **Sprinklr Social easy to use** , enhancing team collaboration and simplifying content scheduling effortlessly. - Users value the **centralized management** of Sprinklr Social for seamless control over multiple social media platforms. - Users appreciate the **omni-channel experience** of Sprinklr Social, valuing its comprehensive support and customizable features. - Users value the **advanced analytics and reporting tools** of Sprinklr Social, enhancing insights into performance and strategy. - Users value the **omni-channel integration** of Sprinklr Social, enhancing engagement across all major social media platforms. ##### Cons - Users find the **complex usage** of Sprinklr Social to be overwhelming, hindering their ability to fully utilize the platform. - Users find the **learning curve steep** for Sprinklr, requiring significant IT knowledge to navigate its complexities. - Users find Sprinklr Social's **complex setup and configuration** challenging, often requiring external assistance for effective use. - Users feel there is a need for **improvement in AI capabilities** and desire more user-friendly workflows and statistics. - Users experience a **steep learning curve** with Sprinklr Social, citing its overwhelming interface and multitude of features. #### What Are Recent G2 Reviews of Sprinklr Social? **["All-in-One Social Management with a Powerful Unified Inbox"](https://www.g2.com/survey_responses/sprinklr-social-review-13134659)** **Rating:** 4.0/5.0 stars _— lindokuhle n._ [Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-13134659) **["Feature Rich Social Platform That Keeps Getting Smarter"](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)** **Rating:** 5.0/5.0 stars _— Shruti D._ [Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-11426970) ### [Critical Mention](https://www.g2.com/products/critical-mention/reviews) The fastest, most reliable all-in-one PR and earned media platform featuring global media monitoring, a media contact database and robust analytics. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive Earned Media Suite. 24/7/365 customer support included with every subscription. **Average Rating:** 4.3/5.0 **Total Reviews:** 218 #### How Do G2 Users Rate Critical Mention? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Social Measurement:** 7.9/10 (Category avg: 8.6/10) - **Social Reporting:** 8.1/10 (Category avg: 8.6/10) - **Brand Monitoring:** 9.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Critical Mention? - **Seller:** [Onclusive](https://www.g2.com/sellers/onclusive-2026-07-17) - **Year Founded:** 2002 - **HQ Location:** London, GB - **Twitter:** @Onclusive 3,683 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5c1058cfaa6f2283e9ff1a644f713e592ff3bc83ce18af949b9ebefe516c32df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fonclusive%2F&secure%5Burl_type%5D=linkedin_company_website) 1,089 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Assistant Account Executive - **Top Industries:** Public Relations and Communications, Marketing and Advertising - **Company Size:** 48% Small, 28% Medium #### What Do G2 Reviewers Say About Critical Mention? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **inclusive features** of Critical Mention, enhancing media monitoring and communication efforts seamlessly. - Users admire the **fantastic client support** of Critical Mention, enhancing user experience with excellent media relations tools. - Users value the **fantastic account representation** of Critical Mention, enhancing their media relations experience significantly. - Users value the **easy access to journalist contact information** with Critical Mention, enhancing their media outreach capabilities. - Users value the **extensive media coverage** provided by Critical Mention, enhancing their communication strategies effectively. ##### Cons - Users find the **limited search functionality** in Critical Mention challenging, complicating their ability to find information effectively. - Users find the **navigation difficulty** frustrating, particularly with the challenging search function and criteria selection. - Users find the **search functionality challenging** to navigate, wishing for a more intuitive user experience. - Users find the **search function challenging** , often struggling to optimize their search criteria effectively. #### What Are Recent G2 Reviews of Critical Mention? **["Affordable, Detailed Global Press Monitoring with CM; Social Media Analytics A Bit Lacking"](https://www.g2.com/survey_responses/critical-mention-review-12716148)** **Rating:** 4.0/5.0 stars _— Alphonse T._ [Read full review](https://www.g2.com/survey_responses/critical-mention-review-12716148) **["Critical Mention does a good job monitoring outlets and creating comprehensive reports for clients."](https://www.g2.com/survey_responses/critical-mention-review-11462548)** **Rating:** 4.0/5.0 stars _— Kwyn J._ [Read full review](https://www.g2.com/survey_responses/critical-mention-review-11462548) #### What Are G2 Users Discussing About Critical Mention? - [What is Critical Mention used for?](https://www.g2.com/discussions/what-is-critical-mention-used-for) ### [Onclusive Social](https://www.g2.com/products/onclusive-social/reviews) Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/ **Average Rating:** 4.5/5.0 **Total Reviews:** 203 #### How Do G2 Users Rate Onclusive Social? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Social Measurement:** 8.5/10 (Category avg: 8.6/10) - **Social Reporting:** 8.4/10 (Category avg: 8.6/10) - **Brand Monitoring:** 7.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind Onclusive Social? - **Seller:** [Onclusive](https://www.g2.com/sellers/onclusive-2026-07-17) - **Year Founded:** 2002 - **HQ Location:** London, GB - **Twitter:** @Onclusive 3,683 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5c1058cfaa6f2283e9ff1a644f713e592ff3bc83ce18af949b9ebefe516c32df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fonclusive%2F&secure%5Burl_type%5D=linkedin_company_website) 1,089 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Social Media Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 35% Large, 33% Small #### What Do G2 Reviewers Say About Onclusive Social? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **LinkedIn analytics** of Onclusive Social to be extremely helpful and beneficial for their needs. - Users find the **LinkedIn analytics** of Onclusive Social to be extremely beneficial and insightful for their needs. - Users find **LinkedIn analytics incredibly useful** , greatly enhancing their insights and understanding of social performance. ##### Cons - Users find the **difficult learning** curve of Onclusive Social challenging, especially when setting up queries. - Users find the **difficult setup** of Onclusive Social challenging, impacting their overall experience with the platform. - Users find **difficult usability** with Onclusive Social, particularly struggling with setting up queries effectively. - Users find the **lack of clarity** in Onclusive Social challenging, making setup and navigation cumbersome. - Users find the **learning curve steep** , making it challenging to set up queries effectively on Onclusive Social. #### What Are Recent G2 Reviews of Onclusive Social? **["Great tool for mid-size and large companies"](https://www.g2.com/survey_responses/onclusive-social-review-10241650)** **Rating:** 4.5/5.0 stars _— Verified User in Consulting_ [Read full review](https://www.g2.com/survey_responses/onclusive-social-review-10241650) **["Incredibly Useful LinkedIn Analytics"](https://www.g2.com/survey_responses/onclusive-social-review-12338444)** **Rating:** 4.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/onclusive-social-review-12338444) #### What Are G2 Users Discussing About Onclusive Social? - [What is Digimind Social used for?](https://www.g2.com/discussions/what-is-digimind-social-used-for) ### [Awario](https://www.g2.com/products/awario/reviews) Awario is a social media & web monitoring tool that will help you track brand mentions, monitor competitors, find sales opportunities and influencers, and engage with your audience online. **Average Rating:** 3.9/5.0 **Total Reviews:** 47 #### How Do G2 Users Rate Awario? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Social Measurement:** 8.3/10 (Category avg: 8.6/10) - **Social Reporting:** 7.9/10 (Category avg: 8.6/10) - **Brand Monitoring:** 7.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Awario? - **Seller:** [Awario](https://www.g2.com/sellers/awario) - **Year Founded:** 2015 - **HQ Location:** Nicosia, CY - **Twitter:** @AwarioApp 1,775 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03e14259539cfc464e90824215b78577b8110ec82a052e17c8774347be8ab41a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10174268%2F&secure%5Burl_type%5D=linkedin_company_website) 7 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Student - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 61% Small, 24% Medium #### What Do G2 Reviewers Say About Awario? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **user-friendly interface** of Awario, making social listening and monitoring a breeze. - Users value the **helpful features** of Awario, enhancing social listening and brand reputation management effectively. - Users highlight Awario's **exceptional value for money** and outstanding customer support, making it an ideal choice. - Users commend Awario for its **outstanding customer support** , noting fast, effective responses and deep understanding of needs. - Users praise Awario’s **simple and intuitive user interface** , enhancing overall usability for social listening tasks. ##### Cons - Users face **insufficient information** with Awario, leading to limitations in accurate mentions and challenging analysis depth. - Users express frustration over Awario's **lack of insights** , citing limitations in data accuracy and analytical depth. - Users are frustrated by the **difficult account management** process, including issues with cancellations and unexpected charges. - Users find that Awario has **data inaccuracy** issues, hindering the depth and precision of the analysis provided. - Users find Awario to be **expensive with poor functionality** , leading to frustration over unexpected charges and cancellation difficulties. #### What Are Recent G2 Reviews of Awario? **["Outstanding Value and Exceptional Support with Awario"](https://www.g2.com/survey_responses/awario-review-12104081)** **Rating:** 5.0/5.0 stars _— Nuria M._ [Read full review](https://www.g2.com/survey_responses/awario-review-12104081) **["Awario Makes Social Listening and Lead Gen Easy"](https://www.g2.com/survey_responses/awario-review-13239759)** **Rating:** 5.0/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/awario-review-13239759) #### What Are G2 Users Discussing About Awario? - [What is Awario used for?](https://www.g2.com/discussions/what-is-awario-used-for) - [How do I scan on social media?](https://www.g2.com/discussions/how-do-i-scan-on-social-media) - [What is the best social listening tool?](https://www.g2.com/discussions/what-is-the-best-social-listening-tool) - [How do I use Awario?](https://www.g2.com/discussions/how-do-i-use-awario) - 1 comment ### [Konnect Insights](https://www.g2.com/products/konnect-insights/reviews) Konnect Insights is an omnichannel customer experience management platform that helps brands leverage the 4 Pillars of Omni-channel CXM by enabling them to listen to the conversations from all channels, learn from these conversations, and engage with their customers in meaningful ways and make them happier. It is an all-in-one suite offering social listening + online reputation management (ORM) + social CRM + social analytics + social publishing + BI tools and dashboards + surveys + crisis management. It is a comprehensive platform that unifies marketing, analytics, and customer experience and is trusted by leading brands from various industries. **Average Rating:** 4.4/5.0 **Total Reviews:** 33 #### How Do G2 Users Rate Konnect Insights? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Social Measurement:** 8.8/10 (Category avg: 8.6/10) - **Social Reporting:** 8.5/10 (Category avg: 8.6/10) - **Brand Monitoring:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Konnect Insights? - **Seller:** [Konnect Insights](https://www.g2.com/sellers/konnect-insights) - **HQ Location:** Mumbai, IN - **Twitter:** @konnectinsights 1,960 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b3d08f274491b91310f14ed9163bbf92f3289d9c24a2cafe59fadbcdd4cb892f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkonnectinsights%2F%3ForiginalSubdomain%3Din&secure%5Burl_type%5D=linkedin_company_website) 144 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Financial Services - **Company Size:** 48% Medium, 33% Small #### What Do G2 Reviewers Say About Konnect Insights? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of Konnect Insights, appreciating its intuitive interface and efficient workflow management. - Users appreciate the **easy setup** of Konnect Insights, allowing for quick onboarding and efficient usage right away. - Users appreciate the **centralized management** of Konnect Insights, which streamlines workflows and enhances response continuity across channels. - Users highly value the **customizable reporting capabilities** of Konnect Insights, enhancing strategic insights and decision-making. - Users value the **unified workspace** of Konnect Insights that streamlines social media management and enhances efficiency. ##### Cons - Users note that **improvement is needed** in reporting configurations and post scheduling for better overall experience. - Users find the **transfer process complicated** , but it may become clearer after regular use. - Users find **difficult reporting** configurations challenging, needing more exploration and support for effective use of Konnect Insights. - Users feel that **response issues** affect efficiency, wishing for improved AI-based management features to enhance functionality. #### What Are Recent G2 Reviews of Konnect Insights? **["Insight-Led Engagement with Seamless ORM"](https://www.g2.com/survey_responses/konnect-insights-review-12403409)** **Rating:** 5.0/5.0 stars _— ujwala k._ [Read full review](https://www.g2.com/survey_responses/konnect-insights-review-12403409) **["Konnect Insights: Unified Omnichannel Ticketing and Powerful BI for Modern ORM"](https://www.g2.com/survey_responses/konnect-insights-review-12408673)** **Rating:** 5.0/5.0 stars _— Rumeen M._ [Read full review](https://www.g2.com/survey_responses/konnect-insights-review-12408673) #### What Are G2 Users Discussing About Konnect Insights? - [What is the use of Konnect Insights?](https://www.g2.com/discussions/what-is-the-use-of-konnect-insights) - [What is konnect?](https://www.g2.com/discussions/what-is-konnect) - [What does Konnect Insights do?](https://www.g2.com/discussions/what-does-konnect-insights-do) ### [Sendible](https://www.g2.com/products/sendible/reviews) Sendible is a collaborative social media management platform built for digital marketing agencies, multi-brand and multi-location brands and franchises looking to scale without per-user seat pricing or complex operational overhead. Most enterprise social media tools force growing teams into a cost trap by charging hundreds of dollars per user per month and bundling team members into chaotic, shared dashboards. Sendible is built differently. We believe team collaboration and growth shouldn't come with a penalty. Sendible offers unlimited users across all plans. Additionally, Sendible offers five flexible plans thanks to its Workspace architecture that lets you choose exactly how many dedicated client or branch environments you need. Every workspace operates as its own isolated dashboard, complete with dedicated social profiles, custom permission groups, client-facing approval workflows, and automated reporting. Whether you are an independent team managing 2 client workspaces or a scaling agency handling 50 or more, Sendible gives you complete flexibility, transparent self-serve controls, and a predictable, flat-rate for adding new clients or brands to your account. ------- Key capabilities built for scaling agencies, franchises and multi-location brands: \> Unlimited team seats and multi-user workspaces: Add your entire agency team and client reviewers without paying per-seat fees. Keep client accounts completely separated with evergreen media assets, custom user roles, and distinct dashboard permissions. \> Flexible pricing and self-serve options: from five plan options (Core, Plus, Premium, Elite, Enterprise) with interactive workspace selectors. Easily add as many workspaces as you need or book a free strategy call with our team if you need a custom plan. \> Custom branded reporting and historical data exports: Create presentation-ready PDF reports with your branding, or export raw historical performance data as CSV or HTML files. Effortlessly blend social metrics into your internal data stacks, build client case studies, or perform deep-dive ROI analyses. \> Streamlined approval loops and permissions: Eliminate approval bottlenecks. Automatically route posts for review, customise user permission groups, and allow clients or managers to easily review, edit, and sign off on content before it goes live. \> Organise hashtags, post templates, and evergreen assets in centralised Content Libraries so your team can easily find and reuse proven content. Then, easily recycle and automatically reshare your best-performing posts at the right intervals, keeping profiles active and extending organic reach without rebuilding your content calendar. \>In-app creation suite and AI assist: Draft, design and optimise in one window with native Canva, Pexels, Bitly Pro and other integrations, supported by built-in AI Assist tools to refine copy and generate network-specific hashtags. ------- Deep platform integrations and workflow automation: Sendible connects natively to all major networks, including LinkedIn (Personal and Company), Instagram, Facebook, X (Twitter), TikTok, YouTube, Threads, Bluesky, and Google Business Profile. Connect Sendible with CRMs and project management tools such as Notion, monday.com, and ClickUp through Zapier. Automate repetitive administrative tasks, transfer information between platforms, and keep workflows moving across every client account. Create scalable, trackable content using dynamic UTM campaign tracking and custom field placeholders. Reduce manual updates while maintaining accurate campaign links and personalised details across posts and accounts. ------- Why growing teams choose Sendible: Unlike most of our competitors, which charge steep per-seat fees and lock basic agency features behind enterprise walls, Sendible delivers robust multi-client collaboration, white-label reporting, and predictable pricing built to help your business grow profitably. \> Agencies: Manage more clients profitably with dedicated workspaces, flexible permissions, approval workflows, and white-label reporting (full White Label solution is available as a paid add-on on Elite and Enterprise plans). \> Multi-brand and multi-location teams: Keep calendars, content, and reporting organised across brands or locations while maintaining central oversight. \> Software integrators: Use Sendible’s API to embed white-label social scheduling into your platform and deliver a seamless branded experience without building it from scratch. Of course, Sendible is also a great fit for local businesses and specialised verticals, including real estate, property management, car dealerships, hotels and hospitality, mortgage and loan officers, and dental clinics. Try it for free today or explore our flexible workspace plans. **Average Rating:** 4.5/5.0 **Total Reviews:** 883 #### How Do G2 Users Rate Sendible? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Social Measurement:** 8.5/10 (Category avg: 8.6/10) - **Social Reporting:** 8.7/10 (Category avg: 8.6/10) - **Brand Monitoring:** 8.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind Sendible? - **Seller:** [Sendible](https://www.g2.com/sellers/sendible) - **Year Founded:** 2009 - **HQ Location:** London - **Twitter:** @Sendible 13,622 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14d573740f1a7264f162a3b48280ba1c15fec3babca7e93139fc9f0f53dcf9e0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F979781%2F&secure%5Burl_type%5D=linkedin_company_website) 44 employees on LinkedIn® - **Phone:** +1 646-569-9029 #### Who Uses This Product? - **Who Uses This:** Owner, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 79% Small, 16% Medium #### What Do G2 Reviewers Say About Sendible? _AI-generated summary from verified user reviews_ ##### Pros - Users find Sendible to be **easy to use** , with quick setup and effective management for multiple accounts. - Users value the **easy post scheduling** on Sendible, enhancing their workflow across multiple social media accounts effortlessly. - Users enjoy the **easy scheduling process** and efficient management of multiple social media accounts on Sendible. - Users enjoy the **easy scheduling of posts** across multiple social media platforms, enhancing efficiency and convenience in management. - Users find **centralized management** on Sendible effortless, simplifying access and scheduling across multiple social media accounts. ##### Cons - Users note **Instagram limitations** with Sendible, particularly in posting stories and account grouping restrictions. - Users feel the **Instagram integration lacks functionality** , especially in layouts, video creation, and tagging capabilities. - Users find the **layout issues** of Sendible frustrating, impacting their ability to manage posts efficiently. - Users perceive a **lack of comprehensive features** in Sendible, particularly for multimedia content and ad management. - Users report **publishing issues** with Sendible, including glitches, blurry images, and inconsistent LinkedIn integration. #### What Are Recent G2 Reviews of Sendible? **["Centralized, time-saving social scheduling with a clear content calendar"](https://www.g2.com/survey_responses/sendible-review-13052679)** **Rating:** 4.5/5.0 stars _— Muzammil M._ [Read full review](https://www.g2.com/survey_responses/sendible-review-13052679) **["It Makes Social Media Planning More Organized and Time Saving"](https://www.g2.com/survey_responses/sendible-review-12852425)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/sendible-review-12852425) #### What Are G2 Users Discussing About Sendible? - [What is Sendible used for?](https://www.g2.com/discussions/what-is-sendible-used-for) - [What does Sendible do?](https://www.g2.com/discussions/what-does-sendible-do) - [What are the best social media management tools?](https://www.g2.com/discussions/sendible-what-are-the-best-social-media-management-tools) - [Is Sendible free?](https://www.g2.com/discussions/is-sendible-free) - 1 comment - [What is Sendible?](https://www.g2.com/discussions/what-is-sendible) - 1 comment ### [Planoly](https://www.g2.com/products/planoly/reviews) Planoly is a comprehensive social media management platform designed to assist creators, influencers, and businesses in planning, scheduling, and analyzing their content across multiple social media channels. With a user-friendly interface, Planoly enables users to maintain a cohesive and visually appealing online presence, streamlining the content creation process and enhancing audience engagement. Key Features and Functionality: - Visual Content Planning: Offers a drag-and-drop interface for organizing and previewing social media feeds, ensuring aesthetic consistency. - Multi-Platform Scheduling: Supports scheduling and auto-posting to platforms including Instagram, TikTok, Facebook, YouTube, Threads, X (formerly Twitter), LinkedIn, Pinterest, and Amazon. - AI Caption Writer: Utilizes artificial intelligence to generate contextually appropriate captions, offering various tone options to match the user's style. - Hashtag Management: Allows users to create, save, and deploy strategic hashtag groups to optimize reach and engagement. - Content Library Management: Provides organized storage for media assets, captions, and scheduling templates with search and categorization functionality. - Analytics Dashboard: Delivers comprehensive performance tracking, including engagement metrics, follower growth analysis, and optimal posting time recommendations. - Team Collaboration Tools: Offers multi-user access with role-based permissions, shared content calendars, and approval workflows for teams. Primary Value and Solutions Provided: Planoly addresses the challenges of managing a consistent and engaging social media presence by offering an all-in-one solution for content planning, scheduling, and analysis. By integrating visual planning tools with advanced features like AI-generated captions and multi-platform support, Planoly empowers users to streamline their workflow, save time, and enhance their online engagement. This comprehensive approach enables creators and businesses to focus more on content creation and audience interaction, ultimately driving growth and success in the digital landscape. **Average Rating:** 4.3/5.0 **Total Reviews:** 67 #### How Do G2 Users Rate Planoly? - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10) - **Social Measurement:** 8.2/10 (Category avg: 8.6/10) - **Social Reporting:** 7.9/10 (Category avg: 8.6/10) - **Brand Monitoring:** 7.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind Planoly? - **Seller:** [Traject](https://www.g2.com/sellers/traject) - **Year Founded:** 2020 - **HQ Location:** Bellevue, Washington - **Twitter:** @traject - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a689d4f1a16795cbef616b22fc85e3240f0e81e39dd2ee3aa1ba39d0beb04209&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F64640668%2F&secure%5Burl_type%5D=linkedin_company_website) 7 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Retail - **Company Size:** 87% Small, 10% Medium #### What Do G2 Reviewers Say About Planoly? _AI-generated summary from verified user reviews_ ##### Pros - Users find Planoly's **ease of use** invaluable for scheduling posts across multiple accounts effortlessly. - Users find Planoly to have an **intuitive scheduling process** , making it effortless to manage multiple posts efficiently. - Users find **post scheduling effortless** with Planoly, efficiently managing multiple accounts and content timing. - Users love the **easy scheduling** feature, allowing seamless management of posts across multiple accounts with clarity. - Users find the **setup ease** of Planoly impressive, enabling effortless scheduling for multiple accounts daily. ##### Cons - Users find the **learning curve challenging** when adding accounts and managing password changes in Planoly. - Users find **adding accounts confusing** , especially when re-adding after password changes, leading to frustrations. #### What Are Recent G2 Reviews of Planoly? **["Manage your social media with "PLANOLY""](https://www.g2.com/survey_responses/planoly-review-8919619)** **Rating:** 4.0/5.0 stars _— Prem K._ [Read full review](https://www.g2.com/survey_responses/planoly-review-8919619) **["Effortless Scheduling Makes Daily Posting a Breeze"](https://www.g2.com/survey_responses/planoly-review-12065977)** **Rating:** 5.0/5.0 stars _— Kaitlyn A._ [Read full review](https://www.g2.com/survey_responses/planoly-review-12065977) #### What Are G2 Users Discussing About Planoly? - [Does PLANOLY have a desktop version?](https://www.g2.com/discussions/does-planoly-have-a-desktop-version) - [Can you edit posts on PLANOLY?](https://www.g2.com/discussions/can-you-edit-posts-on-planoly) - [Is PLANOLY a software?](https://www.g2.com/discussions/is-planoly-a-software) - [What can PLANOLY do?](https://www.g2.com/discussions/what-can-planoly-do) ### [Lucidya - Social Media Analytics](https://www.g2.com/products/lucidya-social-media-analytics/reviews) Lucidya Social Listening is an AI-native social intelligence platform that helps enterprises detect reputation risks, understand audience sentiment, track competitors, and measure campaign response across major social platforms. Teams can monitor conversations about brands, products, campaigns, executives, competitors, and custom topics from one workspace. Real-time sentiment, topic, trend, influencer, and share-of-voice analysis shows how public perception is changing, which issues are gaining attention, and where risks or opportunities may be emerging. Built for MENA markets, Lucidya uses proprietary Arabic language models trained on millions of multilingual conversations. It interprets 17 regional Arabic dialects and delivers 92% sentiment accuracy across English and Arabic, helping teams capture local perspectives and compare sentiment and topics across markets without translation-based accuracy loss. Key features include: 1- Keyword and mention M\monitoring: Track conversations about brands, products, campaigns, executives, competitors, hashtags, and custom keywords in real time. 2- Cross-channel social monitoring: Monitor public conversations across X, Facebook, Instagram, YouTube, and Snapchat from one workspace. - Sentiment & Arabic dialect analysis: Classify positive, negative, and neutral sentiment and understand how audiences express opinions across regional Arabic dialects. 3- Real-time alerts: Detect unusual mention spikes and sentiment shifts so teams can investigate emerging issues before they create wider reputational risk. 4- Trend & topic analysis: Identify recurring complaints, unmet needs, emerging topics, and shifts in audience interest to inform product, service, campaign, and communication decisions. 5- Competitor & share-of-voice intelligence: Compare sentiment, conversation trends, audience response, and campaign performance to identify competitor strengths, emerging threats, and opportunities to differentiate. 6- Influencer and campaign analysis: Identify the voices driving reach and sentiment, assess potential partnerships, and measure how audiences respond to campaigns, launches, and messaging. Luci AI Copilot, dashboards and reporting: Use AI-generated summaries, contextual explanations, recommended actions, ready-to-use dashboards, alerts, and recurring reports to reduce manual analysis and determine the next step. Within Lucidya’s Agentic CX platform, Social Listening powers the Sense layer by turning public conversations into customer and market intelligence that can inform the next decision or action. Lucidya supports public social listening across X, Facebook, Instagram, YouTube, and Snapchat, with owned-account analytics across X, Facebook, Instagram, LinkedIn, and TikTok. **Average Rating:** 4.7/5.0 **Total Reviews:** 113 #### How Do G2 Users Rate Lucidya - Social Media Analytics? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Social Measurement:** 9.1/10 (Category avg: 8.6/10) - **Social Reporting:** 9.3/10 (Category avg: 8.6/10) - **Brand Monitoring:** 9.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind Lucidya - Social Media Analytics? - **Seller:** [Lucidya](https://www.g2.com/sellers/lucidya) - **Company Website:** www.lucidya.com - **Year Founded:** 2016 - **HQ Location:** Riyadh - **Twitter:** @Lucidya 25,471 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c9aa7638ea784b316e12bd3248f98bc28642f5e999d8fdc703a5447c59365892&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flucidya%2F&secure%5Burl_type%5D=linkedin_company_website) 344 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 50% Small, 29% Medium #### What Do G2 Reviewers Say About Lucidya - Social Media Analytics? _AI-generated summary from verified user reviews_ ##### Pros - Users find Lucidya's **ease of use** refreshing, facilitating quick insights and smooth integration into daily workflows. - Users praise the **seamless setup process** of Lucidya, enabling quick and efficient integration into workflows. - Users commend Lucidya for its **intuitive interface** , enabling quick setup and effortless access to actionable insights. - Users value the **user-friendly experience** of Lucidya, noting its ease in generating actionable insights from data. - Users value the **relevant insights** from Lucidya, enhancing understanding of Arabic content and supporting strategic decisions. ##### Cons - Users find the **difficult reporting** in Lucidya limits customization and slows down data processing during high usage. - Users express a desire for more **interactivity and customization** in the Lucidya dashboard, affecting usability and functionality. - Users experience challenges with **data loading speed** , which can delay report generation and impact deadlines. - Users find **customization issues** frustrating, wishing for more flexible reports and dashboards tailored to their specific needs. - Users criticize **data inaccuracy** in Lucidya, highlighting inconsistencies and a need for clearer metric definitions in reports. #### What Are Recent G2 Reviews of Lucidya - Social Media Analytics? **["Powerful Social Listening and Analytics Platform"](https://www.g2.com/survey_responses/lucidya-social-media-analytics-review-12901283)** **Rating:** 4.5/5.0 stars _— Tina S._ [Read full review](https://www.g2.com/survey_responses/lucidya-social-media-analytics-review-12901283) **["Unified Social Media Insights with Real-Time Tracking"](https://www.g2.com/survey_responses/lucidya-social-media-analytics-review-12868797)** **Rating:** 4.5/5.0 stars _— Harish S._ [Read full review](https://www.g2.com/survey_responses/lucidya-social-media-analytics-review-12868797) #### What Are G2 Users Discussing About Lucidya - Social Media Analytics? - [What improvements would you suggest for Lucidya to better meet your social media analytics needs?](https://www.g2.com/discussions/what-improvements-would-you-suggest-for-lucidya-to-better-meet-your-social-media-analytics-needs) - [What is Lucidya - Social Media Analytics used for?](https://www.g2.com/discussions/what-is-lucidya-social-media-analytics-used-for) ### [Mention](https://www.g2.com/products/mention/reviews) Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, Twitter, Facebook, Tiktok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you! Start your 14-day free trial or talk to our experts by booking a demo! **Average Rating:** 4.3/5.0 **Total Reviews:** 436 #### How Do G2 Users Rate Mention? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10) - **Social Measurement:** 8.2/10 (Category avg: 8.6/10) - **Social Reporting:** 8.3/10 (Category avg: 8.6/10) - **Brand Monitoring:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Mention? - **Seller:** [Mention](https://www.g2.com/sellers/mention-56eaed5e-a8dc-4c92-96c4-b7d893e09357) - **Year Founded:** 2012 - **HQ Location:** Paris - **Twitter:** @mention 21,128 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4d77ce160102386494b68576dff4b59012a36bba9da8c73d67a4742f07685cd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2541908%2F&secure%5Burl_type%5D=linkedin_company_website) 684 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Internet, Marketing and Advertising - **Company Size:** 62% Small, 27% Medium #### What Do G2 Reviewers Say About Mention? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **real-time alerts** from Mention, significantly enhancing their ability to monitor brand and media presence promptly. - Users find Mention's **ease of use** impressive, simplifying brand monitoring with intuitive features and quick setup. - Users value the **time-saving features** of Mention, enabling quick reactions to trends and streamlined brand monitoring. - Users value the **real-time analytics** of Mention, making brand monitoring and trend reaction efficient and effortless. - Users value the **superior analytics** of Mention, which enhance their monitoring efficiency and responsiveness to brand conversations. ##### Cons - Users find the **complex interface and inaccurate sentiment analysis** challenging, making the experience less user-friendly. - Users find the **complexity of the interface** challenging initially, with setup and accuracy concerns affecting usability. - Users find the **complex usage** challenging, especially with alert setup and varying accuracy in sentiment analysis. - Users report **data inaccuracy** in sentiment analysis, complicating the reliability of insights and overall experience. - Users find the **pricing too high** for small teams, which can limit accessibility and usage. #### What Are Recent G2 Reviews of Mention? **["Fulfils our requirements comfortably"](https://www.g2.com/survey_responses/mention-review-10910043)** **Rating:** 5.0/5.0 stars _— Verified User in Computer & Network Security_ [Read full review](https://www.g2.com/survey_responses/mention-review-10910043) **["Real-Time Monitoring with Some Learning Curve"](https://www.g2.com/survey_responses/mention-review-12224620)** **Rating:** 4.5/5.0 stars _— Bhavesh ._ [Read full review](https://www.g2.com/survey_responses/mention-review-12224620) #### What Are G2 Users Discussing About Mention? - [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) - 1 comment ### [CisionOne](https://www.g2.com/products/cisionone/reviews) CisionOne is an AI-powered platform tailored to meet the specific needs of PR agencies and departments, encompassing media monitoring and outreach, analytics, media and influencer targeting, and social listening capabilities. An industry-leading tool for finding and connecting with the right journalists, market experts, and relevant media influencers. Track mentions of your brand, enhance media outreach, and instantly summarize coverage with authentic AI implementation. Measure the effectiveness of your PR campaigns through comprehensive analytics, analyze trends in media coverage, and use data insights to guide future PR decisions. Built for PR professionals, CisionOne transforms how you work with AI assistance across desktop, tablet, and mobile. **Average Rating:** 3.9/5.0 **Total Reviews:** 1,322 #### How Do G2 Users Rate CisionOne? - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10) - **Social Measurement:** 7.0/10 (Category avg: 8.6/10) - **Social Reporting:** 6.5/10 (Category avg: 8.6/10) - **Brand Monitoring:** 6.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind CisionOne? - **Seller:** [Cision](https://www.g2.com/sellers/cision) - **Company Website:** www.cision.com - **Year Founded:** 1867 - **HQ Location:** Chicago, IL - **Twitter:** @Cision 48,654 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1676ab9218b4e3175dc9a57850675c873353a6ae19f0fd2ba522cdb822b095&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F163054%2F&secure%5Burl_type%5D=linkedin_company_website) 3,868 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Account Coordinator - **Top Industries:** Public Relations and Communications, Marketing and Advertising - **Company Size:** 43% Small, 34% Medium #### What Do G2 Reviewers Say About CisionOne? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** of CisionOne, finding it straightforward and effective for managing media outreach. - Users value the **responsive and helpful support** from the CisionOne team, enhancing their overall experience with the platform. - Users value the **intuitive media monitoring** feature of CisionOne, providing effortless tracking and reporting of coverage. - Users value the **coverage quality** of CisionOne, enhancing their media monitoring and organization efficiency significantly. - Users appreciate the **intuitive media monitoring** feature of CisionOne, enhancing their experience with easy configuration and support. ##### Cons - Users report **data inaccuracies** with CisionOne, facing issues with missed coverage and unreliable media reports. - Users find CisionOne **not intuitive** , citing a cluttered interface that complicates navigation and slows down their workflow. - Users find the **learning curve steep** with CisionOne, making initial navigation challenging for newcomers. - Users report **incomplete media coverage** , highlighting missed mentions and difficulties with the search function and reporting accuracy. - Users express concern over **inaccurate media mentions** and frustrating manual article additions, impacting overall efficiency. #### What Are Recent G2 Reviews of CisionOne? **["Powerful Media Monitoring and Reporting with a Great Journalist Database"](https://www.g2.com/survey_responses/cisionone-review-13060883)** **Rating:** 4.5/5.0 stars _— Julia M._ [Read full review](https://www.g2.com/survey_responses/cisionone-review-13060883) **["Efficient Media Outreach and Monitoring All In One Place"](https://www.g2.com/survey_responses/cisionone-review-13060301)** **Rating:** 4.0/5.0 stars _— Corey J._ [Read full review](https://www.g2.com/survey_responses/cisionone-review-13060301) #### What Are G2 Users Discussing About CisionOne? - [What is Cision Communications Cloud used for?](https://www.g2.com/discussions/what-is-cision-communications-cloud-used-for) - [What is Help a Reporter Out used for?](https://www.g2.com/discussions/what-is-help-a-reporter-out-used-for) - 1 comment, 1 upvote ### [Statusbrew](https://www.g2.com/products/statusbrew-inc/reviews) Statusbrew offers 1:1 feature parity with the big leaders at a fair price in the social media management space. It enables growing agencies and businesses to plan and schedule content, collaborate with teams, manage community, and run advanced reporting from one place. You can use labels to categorize content and generate reports that show what’s working and what needs attention. Approval workflows and publishing rules help internal and external teams to review and give feedback quickly. From a unified inbox, handle all types of engagements including DMs, comments (paid and organic), reviews, and more, across major social platforms. With auto comment moderation and team inboxes, stay focused on conversations that matter. Social listening tracks sentiment, trends, and competitor activity across social media and the web so you can act before a crisis unfolds. Choose from 20+ ready-made templates, including paid vs. organic reports, or build your own using a widget builder and 250+ KPIs for deeper, customized insights. Statusbrew (B2B version) has scaled since 2019 with a global team 30+ across 5 time zones, delivering 22×6 support through email, live chat, and Zoom calls. **Average Rating:** 4.8/5.0 **Total Reviews:** 246 #### How Do G2 Users Rate Statusbrew? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Social Measurement:** 9.6/10 (Category avg: 8.6/10) - **Social Reporting:** 9.8/10 (Category avg: 8.6/10) - **Brand Monitoring:** 9.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Statusbrew? - **Seller:** [Statusbrew Inc.](https://www.g2.com/sellers/statusbrew-inc) - **Year Founded:** 2011 - **HQ Location:** Wilmington, Delaware - **Twitter:** @statusbrew 1,902,080 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f29f1807c7cc2e1e0f34a0929e6286f0149e5ad04555fb43d821152055b24f15&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7580088%2F&secure%5Burl_type%5D=linkedin_company_website) 29 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Digital Marketing Manager, Digital Marketing Specialist - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 77% Small, 21% Medium #### What Do G2 Reviewers Say About Statusbrew? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **centralized management** in Statusbrew, enabling easy customization of reports for clear client communication. - Users appreciate the **seamless post scheduling** of Statusbrew, making social media management effortless and efficient. - Users praise the **ease of use** of Statusbrew, appreciating its intuitive dashboard and seamless scheduling features. - Users appreciate the **seamless scheduling features** of Statusbrew, enhancing organization and efficiency in managing multiple clients. - Users find the **team collaboration features** of Statusbrew useful for analyzing content performance across profiles and campaigns. ##### Cons - Users find the **learning curve steep** , especially when trying to merge conversations across platforms effectively. - Users find that the **dashboard can be overwhelming** , needing better onboarding and more accessible analytics for effective use. - Users face a **learning complexity** with Statusbrew, requiring time to master advanced reporting and automation features. - Users find Statusbrew's **limited features** inconvenient, particularly for adding trending audio to scheduled Instagram Stories. - Users find some **missing features** in Statusbrew, particularly detailed reports that would enhance their experience. #### What Are Recent G2 Reviews of Statusbrew? **["Review by multilingual social team"](https://www.g2.com/survey_responses/statusbrew-review-11273508)** **Rating:** 4.5/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/statusbrew-review-11273508) **["User Friendly SMM tool!"](https://www.g2.com/survey_responses/statusbrew-review-10812762)** **Rating:** 5.0/5.0 stars _— Harsh M._ [Read full review](https://www.g2.com/survey_responses/statusbrew-review-10812762) ### [Fanpage Karma](https://www.g2.com/products/fanpage-karma/reviews) Fanpage Karma is a powerful all-in-one social media management tool designed for businesses, agencies, and marketers. It offers analytics/benchmarking, community management, publishing/scheduling, research, and monitoring features. With unlimited profile tracking and management, it represents the ideal solution for those looking to manage multiple social media accounts while taking advantage of cutting-edge analytic insights. - Manage and analyze unlimited profiles in one tool - Understand what’s working with cutting-edge analytics - Reduce workload and optimize content with powerful AI - Increase productivity with seamless team collaboration **Average Rating:** 4.5/5.0 **Total Reviews:** 127 #### How Do G2 Users Rate Fanpage Karma? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Social Measurement:** 8.2/10 (Category avg: 8.6/10) - **Social Reporting:** 8.8/10 (Category avg: 8.6/10) - **Brand Monitoring:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind Fanpage Karma? - **Seller:** [uphill GmbH](https://www.g2.com/sellers/uphill-gmbh) - **Company Website:** tasqade.com - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Higher Education - **Company Size:** 61% Small, 21% Medium #### What Do G2 Reviewers Say About Fanpage Karma? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Fanpage Karma, which simplifies tracking and visualizing social media performance. - Users value the **easy tracking of social performance** , making informed decisions with comprehensive and actionable insights. - Users appreciate the **analytics focus** of Fanpage Karma, enabling effective tracking of performance and competitor insights. - Users find Fanpage Karma's **intuitive design** simplifies social media tracking, enhancing performance insights and efficiency. - Users appreciate the **intelligent insights and scheduling** of Fanpage Karma, streamlining social media management efficiently. ##### Cons - Users express frustration with **data inaccuracy** , as metrics often don't reflect true performance, requiring extra verification. - Users suggest that **improvement is needed** in feature guidance and visualization quality for Fanpage Karma. - Users point out **limited features** , such as restricted data access and absence of key platforms, affecting overall usability. - Users are disappointed by the **platform limitations** , such as missing sociodemographic data and outdated interface hindering efficiency. - Users find Fanpage Karma **expensive due to USD pricing** , making budgeting challenging, especially for those in Brazil. #### What Are Recent G2 Reviews of Fanpage Karma? **["Valuable, Hands-On Data Analysis Access for Students and Academics"](https://www.g2.com/survey_responses/fanpage-karma-review-12851378)** **Rating:** 5.0/5.0 stars _— Alexandra Jane K._ [Read full review](https://www.g2.com/survey_responses/fanpage-karma-review-12851378) **["Simplified Performance Visualization but with a Learning Curve"](https://www.g2.com/survey_responses/fanpage-karma-review-11873332)** **Rating:** 4.0/5.0 stars _— Victor M._ [Read full review](https://www.g2.com/survey_responses/fanpage-karma-review-11873332) ### [SocialDog](https://www.g2.com/products/socialdog/reviews) SocialDog is an all-In-one social media marketing tool allowing businesses and individuals to manage their social media accounts smartly and efficiently 🐶🚀 Features such as account operation management, follower management (Only for X) , engagement analytics and auto-tweet scheduling to help you to optimize your activity and grow your social media presence. SocialDog has been awarded the IT Review Grid Award as a 'LEADER' for seven consecutive terms and recognized as a smart and efficient social media management tool with over 1 million users around the world. 🚀 SocialDog's main features: ✅ Full of analysis tools that allow you to see datas you can't see on social medias ✅ Schedule posts to help you to increase posting efficiency and freeing you up to focus on more creative tasks ✅ Follower management to unfollow accounts that are recently inactive (Only for X) ✅ Keyword monitoring to see a list of accounts and tweets that have tweeted the specified keywords ✅ Find out more effective functions from https://social-dog.net/en/ 💸 Flexible membership plans that fit your needs You can start SocialDog with 7 days FREE trials for any paid plan. SocialDog provides plans for individuals and enterprises. Please select the ones that best fits your needs. 👩‍💻 Customer support with humanity Customer support is one of our top priority. Our customer support team will answer any questions you have. 🔒 Security SocialDog also uses X (Twitter) 's official "OAuth" authentication, so you can use SocialDog immediately without a password. 🙏 SocialDog has an easy 1 minute registration and a 7-day paid membership trial for free! 💻SocialDog is available as a web platform, with native mobile applications for iOS & Android. **Average Rating:** 4.5/5.0 **Total Reviews:** 130 #### How Do G2 Users Rate SocialDog? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Social Measurement:** 8.8/10 (Category avg: 8.6/10) - **Social Reporting:** 9.2/10 (Category avg: 8.6/10) - **Brand Monitoring:** 9.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind SocialDog? - **Seller:** [SocialDog](https://www.g2.com/sellers/socialdog) - **Year Founded:** 2016 - **HQ Location:** Tokyo, JP - **Twitter:** @SocialDog\_JP 58,070 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d335bb2496df6c30ea0addf96325182cdfdea115d85201f4da40a751e6c9d9e5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsocialdog%2F&secure%5Burl_type%5D=linkedin_company_website) 24 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Entertainment, Marketing and Advertising - **Company Size:** 92% Small, 5% Large #### What Do G2 Reviewers Say About SocialDog? _AI-generated summary from verified user reviews_ ##### Pros - Users find SocialDog's interface incredibly **easy to use** , simplifying Twitter marketing and management tasks effectively. - Users love the **innovative features** of SocialDog that enhance Twitter marketing and simplify campaign management. - Users appreciate the **ease of use** of SocialDog for managing Twitter marketing campaigns and engagements effectively. - Users value the **ease of use** in SocialDog, making Twitter management and marketing efficient and straightforward. #### What Are Recent G2 Reviews of SocialDog? **["Overall pleasant experience with socialdog"](https://www.g2.com/survey_responses/socialdog-review-9092821)** **Rating:** 5.0/5.0 stars _— Devroux D._ [Read full review](https://www.g2.com/survey_responses/socialdog-review-9092821) **["Gaining Social Media Success"](https://www.g2.com/survey_responses/socialdog-review-9057110)** **Rating:** 5.0/5.0 stars _— Matthew S._ [Read full review](https://www.g2.com/survey_responses/socialdog-review-9057110) #### What Are G2 Users Discussing About SocialDog? - [What is SocialDog used for?](https://www.g2.com/discussions/what-is-socialdog-used-for) - 1 comment ### [Tailwind](https://www.g2.com/products/tailwind/reviews) The Tool That Feels Like a Marketing Team Tailwind automates the most difficult parts of your social media marketing so you can grow smarter and faster. Save time with content creation, scheduling, and publishing for Instagram, Pinterest and Facebook. Official Facebook, Instagram, and Pinterest partner. 1 million + users. **Average Rating:** 4.3/5.0 **Total Reviews:** 139 #### How Do G2 Users Rate Tailwind? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Social Measurement:** 8.8/10 (Category avg: 8.6/10) - **Social Reporting:** 7.8/10 (Category avg: 8.6/10) - **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind Tailwind? - **Seller:** [Tailwind](https://www.g2.com/sellers/tailwind) - **Year Founded:** 2012 - **HQ Location:** Oklahoma City, OK - **Twitter:** @TailwindApp 10,566 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb99e727da7b78b093b2bbdcf07e12f52462c602ce74f29455f6b1e225c68f96&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2575799%2F&secure%5Burl_type%5D=linkedin_company_website) 62 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Marketing and Advertising, Writing and Editing - **Company Size:** 91% Small, 6% Medium #### What Do G2 Reviewers Say About Tailwind? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** in Tailwind, which simplifies scheduling and enhances content creation effortlessly. - Users love the **easy creation** of Tailwind, benefiting from simplified content design and effective scheduling features. - Users love the **easy posting** capabilities of Tailwind, making scheduling and design a breeze across platforms. - Users value Tailwind's **Post Scheduling** feature for optimizing engagement times and streamlining content across platforms. - Users love the **SmartSchedule feature** for optimizing post timing and enhancing audience engagement effortlessly. ##### Cons - Users find the **layout issues** in Tailwind cluttered and the design tools overly complex and redundant. - Users find the **limited features** of Tailwind restrictive, especially for managing diverse social media platforms effectively. - Users note the **missing features** in Tailwind, such as limited platform support and advanced tools for broader needs. - Users find the **interface a bit cluttered** , which can overwhelm with the numerous options available in Tailwind. - Users find Tailwind's interface occasionally **cluttered** , struggling with the overwhelming number of options available. #### What Are Recent G2 Reviews of Tailwind? **["Fast Pin Creation and Posting Made Simple"](https://www.g2.com/survey_responses/tailwind-review-12353320)** **Rating:** 4.5/5.0 stars _— Verified User in Construction_ [Read full review](https://www.g2.com/survey_responses/tailwind-review-12353320) **["Super Simple Scheduling with Turbo Boost and AI-Powered Pin Writing"](https://www.g2.com/survey_responses/tailwind-review-12716559)** **Rating:** 5.0/5.0 stars _— Kaprice D._ [Read full review](https://www.g2.com/survey_responses/tailwind-review-12716559) #### What Are G2 Users Discussing About Tailwind? - [What is Tailwind used for?](https://www.g2.com/discussions/what-is-tailwind-used-for) ### [Truescope](https://www.g2.com/products/truescope/reviews) Truescope is a sophisticated media monitoring and intelligence platform designed to assist PR professionals, corporations, and agencies in effectively tracking, analyzing, and responding to media coverage. In an era where timely and relevant information is vital, Truescope empowers users to stay informed and engaged with their audience, ensuring that they can navigate the complexities of the media landscape with confidence. This platform is particularly beneficial for PR agencies and organizations that require real-time insights without the constraints of traditional, long-term contracts. Truescope’s flexible, campaign-based pricing model allows users to tailor their media monitoring efforts to specific campaigns or projects, making it an ideal choice for those running short-term initiatives. The integration of modern, AI-driven tools further enhances the user experience, streamlining workflows and providing actionable insights that can be leveraged immediately. Truescope offers comprehensive media monitoring capabilities that span a wide array of sources. Users can access traditional media monitoring, tracking millions of articles and broadcasts across national, regional, and trade publications. Additionally, the platform excels in social media listening, enabling users to monitor conversations on popular platforms such as X (Twitter), Facebook, Instagram, TikTok, and LinkedIn. This breadth of coverage ensures that users can capture every mention of their brand, whether it appears in blogs, forums, or online news outlets. Key features of Truescope include custom reports and dashboards that allow users to measure PR campaign performance, track brand reputation, and analyze audience sentiment. These tailored dashboards are designed for easy sharing, facilitating collaboration among team members and stakeholders. Furthermore, Truescope provides live alerts, notifying users instantly when a crisis or opportunity arises, allowing for swift action in critical situations. The platform's AI-powered capabilities filter out irrelevant content, ensuring that users receive highly accurate and actionable intelligence, enabling them to focus on strategic decision-making rather than sifting through excessive noise. Overall, Truescope stands out in the media monitoring and PR analytics category by offering a modern, flexible solution that meets the evolving needs of its users. With its comprehensive coverage, real-time insights, and user-friendly features, Truescope equips PR professionals with the tools necessary to navigate the fast-paced media environment effectively. **Average Rating:** 4.7/5.0 **Total Reviews:** 77 #### How Do G2 Users Rate Truescope? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Social Measurement:** 9.2/10 (Category avg: 8.6/10) - **Social Reporting:** 9.6/10 (Category avg: 8.6/10) - **Brand Monitoring:** 9.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Truescope? - **Seller:** [Truescope](https://www.g2.com/sellers/truescope) - **Company Website:** www.truescope.com - **Year Founded:** 2019 - **HQ Location:** Sydney, AU - **Twitter:** @truescopehq 227 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5838e1b4227e8fb13b32a5e192255bacb7d0733843fd3c89927f3eb0c4e8e03&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftruescopehq%2F&secure%5Burl_type%5D=linkedin_company_website) 85 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Public Relations and Communications, Higher Education - **Company Size:** 48% Small, 32% Medium #### What Do G2 Reviewers Say About Truescope? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **excellent customer support** from Truescope, enhancing their overall experience and satisfaction. - Users find the **helpful account managers** at Truescope knowledgeable and responsive, enhancing their overall experience and support. - Users value the **easy-to-navigate interface** and the proactive support from account managers at Truescope. - Users value the **responsive client service** of Truescope, which enhances their engagement and support in public relations. - Users find Truescope **intuitive** , with easy navigation and excellent support that enhances their overall experience. ##### Cons - Users find that **budget constraints** make Truescope a challenging investment despite the value it provides. - Users find Truescope **expensive** , stretching tight budgets, but see value in the quality it provides. - Users often face **irrelevant content** in searches, making it challenging to find truly relevant news. - Users find the **search functionality noisy** , making it challenging to filter through relevant news effectively. #### What Are Recent G2 Reviews of Truescope? **["Exceptional Platform with an Outstanding Team"](https://www.g2.com/survey_responses/truescope-review-12612479)** **Rating:** 5.0/5.0 stars _— Verified User in Government Administration_ [Read full review](https://www.g2.com/survey_responses/truescope-review-12612479) **["Reliable Real-Time Monitoring with Excellent Support"](https://www.g2.com/survey_responses/truescope-review-12885045)** **Rating:** 5.0/5.0 stars _— Blake W._ [Read full review](https://www.g2.com/survey_responses/truescope-review-12885045) #### What Are G2 Users Discussing About Truescope? - [What is Truescope used for?](https://www.g2.com/discussions/what-is-truescope-used-for) - 1 comment - [‹ Prev‹ Prev](/categories/social-media-listening-tools/small-business?order=g2_score#product-list) - [1](/categories/social-media-listening-tools/small-business?order=g2_score#product-list) - 2 - [3](/categories/social-media-listening-tools/small-business?order=g2_score&page=3#product-list) - [4](/categories/social-media-listening-tools/small-business?order=g2_score&page=4#product-list) - [5](/categories/social-media-listening-tools/small-business?order=g2_score&page=5#product-list) - [Next ›Next ›](/categories/social-media-listening-tools/small-business?order=g2_score&page=3#product-list) Spotlight Categories [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) [Fleet Management Software](https://www.g2.com/categories/fleet-management) Similar Categories - [Influencer Marketing Platforms](/categories/influencer-marketing-platforms) - [Other Social Media](/categories/other-social-media) - [Social Media Analytics](/categories/social-media-analytics) - [Social Media Management](/categories/social-media-mgmt) - [Social Media Suites](/categories/social-media-suites) [Browse Social Media Listening Tools Themes](/categories/social-media-listening-tools/themes)