Introducing G2.ai, the future of software buying.Try now

Best Social Media Listening Tools for Small Business

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Products classified in the overall Social Media Listening Tools category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Social Media Listening Tools to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Social Media Listening Tools category.

In addition to qualifying for inclusion in the Social Media Listening Tools category, to qualify for inclusion in the Small Business Social Media Listening Tools category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

Coming Soon
Get Trending Social Media Listening Tools Products in Your Inbox

A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.

Sample Trending Products Newsletter
  • Small-Business
  • Rating
  • Language
  • Pricing
1 filter applied
Clear All
  • Small-Business
  • Rating
  • Language
  • Pricing
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

58 Listings in Small Business Social Media Listening Tools Available

  • Sort By:
    G2 Score
Hootsuite
(6,623)4.3 out of 5
Optimized for quick response
5th Easiest To Use in Social Media Listening Tools software
View top Consulting Services for Hootsuite
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 59% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hootsuite is a social media management tool that allows users to schedule posts, manage multiple accounts, and analyze performance from a single dashboard.
    • Reviewers frequently mention the convenience of managing multiple social media accounts from one place, the ability to schedule posts in advance, and the helpfulness of the content calendar and analytics features.
    • Reviewers mentioned issues with the mobile app's performance, occasional disconnections from certain platforms, limitations in analytics features unless upgraded to higher plans, and the high cost for small businesses or individuals.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hootsuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Post Scheduling
    1,487
    Ease of Use
    1,327
    Scheduling
    1,309
    Centralized Management
    1,010
    Scheduling Posts
    987
    Cons
    Limited Features
    435
    Missing Features
    417
    Expensive
    413
    High Pricing
    400
    Posting Issues
    335
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hootsuite features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.1
    Social Measurement
    Average: 8.6
    8.1
    Social Reporting
    Average: 8.5
    8.2
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hootsuite
    Company Website
    Year Founded
    2008
    HQ Location
    Vancouver, BC
    Twitter
    @hootsuite
    6,329,666 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,807 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 59% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hootsuite is a social media management tool that allows users to schedule posts, manage multiple accounts, and analyze performance from a single dashboard.
  • Reviewers frequently mention the convenience of managing multiple social media accounts from one place, the ability to schedule posts in advance, and the helpfulness of the content calendar and analytics features.
  • Reviewers mentioned issues with the mobile app's performance, occasional disconnections from certain platforms, limitations in analytics features unless upgraded to higher plans, and the high cost for small businesses or individuals.
Hootsuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Post Scheduling
1,487
Ease of Use
1,327
Scheduling
1,309
Centralized Management
1,010
Scheduling Posts
987
Cons
Limited Features
435
Missing Features
417
Expensive
413
High Pricing
400
Posting Issues
335
View All Pros and Cons
Hootsuite features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.1
Social Measurement
Average: 8.6
8.1
Social Reporting
Average: 8.5
8.2
Brand Monitoring
Average: 8.7
Seller Details
Seller
Hootsuite
Company Website
Year Founded
2008
HQ Location
Vancouver, BC
Twitter
@hootsuite
6,329,666 Twitter followers
LinkedIn® Page
www.linkedin.com
1,807 employees on LinkedIn®
Sprout Social
(5,736)4.4 out of 5
6th Easiest To Use in Social Media Listening Tools software
View top Consulting Services for Sprout Social
Save to My Lists
Entry Level Price:Starting at $199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprout Social is a social media management tool that provides features for publishing, monitoring, and analytics.
    • Reviewers like the user-friendly interface, comprehensive analytics, and the ability to manage multiple social media platforms from one place.
    • Users experienced challenges with the mobile app, limitations in advanced analytics, and found the cost of additional features to be high.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprout Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,209
    Post Scheduling
    835
    Scheduling
    789
    Analytics
    720
    Centralized Management
    669
    Cons
    Missing Features
    498
    Expensive
    324
    Limited Features
    324
    High Pricing
    297
    Improvement Needed
    255
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprout Social features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Social Measurement
    Average: 8.6
    8.6
    Social Reporting
    Average: 8.5
    8.0
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprout Social
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, IL
    Twitter
    @SproutSocial
    116,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,742 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprout Social is a social media management tool that provides features for publishing, monitoring, and analytics.
  • Reviewers like the user-friendly interface, comprehensive analytics, and the ability to manage multiple social media platforms from one place.
  • Users experienced challenges with the mobile app, limitations in advanced analytics, and found the cost of additional features to be high.
Sprout Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,209
Post Scheduling
835
Scheduling
789
Analytics
720
Centralized Management
669
Cons
Missing Features
498
Expensive
324
Limited Features
324
High Pricing
297
Improvement Needed
255
View All Pros and Cons
Sprout Social features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.5
Social Measurement
Average: 8.6
8.6
Social Reporting
Average: 8.5
8.0
Brand Monitoring
Average: 8.7
Seller Details
Seller
Sprout Social
Company Website
Year Founded
2010
HQ Location
Chicago, IL
Twitter
@SproutSocial
116,686 Twitter followers
LinkedIn® Page
www.linkedin.com
1,742 employees on LinkedIn®

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
See Exclusive Offers
Meltwater
(2,435)4.0 out of 5
Optimized for quick response
View top Consulting Services for Meltwater
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meltwater, a pioneer of media intelligence, gives PR, communications and marketing professionals the information advantage they need to stay ahead and a single, integrated solution to be efficient. As

    Users
    • Social Media Manager
    • Communications Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 41% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Meltwater is a media monitoring and social media management platform that provides tools for tracking brand mentions, analyzing media coverage, and scheduling social media posts.
    • Reviewers frequently mention the platform's robust features, such as its comprehensive media monitoring capabilities, user-friendly interface, and excellent customer support, which have been instrumental in improving their communications strategies and campaign performance.
    • Users experienced some difficulties with the platform's usability, citing issues with its search functionality, the complexity of its features, and occasional systemwide incidents that hindered access to certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Meltwater Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    155
    Helpful
    140
    Features
    131
    Helpfulness
    102
    Customer Support
    97
    Cons
    Improvement Needed
    63
    Learning Curve
    57
    Not Intuitive
    53
    Complexity
    49
    Technical Issues
    46
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Meltwater features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Social Measurement
    Average: 8.6
    8.0
    Social Reporting
    Average: 8.5
    8.1
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Meltwater
    Company Website
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Meltwater
    25,025 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,572 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meltwater, a pioneer of media intelligence, gives PR, communications and marketing professionals the information advantage they need to stay ahead and a single, integrated solution to be efficient. As

Users
  • Social Media Manager
  • Communications Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 41% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Meltwater is a media monitoring and social media management platform that provides tools for tracking brand mentions, analyzing media coverage, and scheduling social media posts.
  • Reviewers frequently mention the platform's robust features, such as its comprehensive media monitoring capabilities, user-friendly interface, and excellent customer support, which have been instrumental in improving their communications strategies and campaign performance.
  • Users experienced some difficulties with the platform's usability, citing issues with its search functionality, the complexity of its features, and occasional systemwide incidents that hindered access to certain features.
Meltwater Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
155
Helpful
140
Features
131
Helpfulness
102
Customer Support
97
Cons
Improvement Needed
63
Learning Curve
57
Not Intuitive
53
Complexity
49
Technical Issues
46
View All Pros and Cons
Meltwater features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.0
Social Measurement
Average: 8.6
8.0
Social Reporting
Average: 8.5
8.1
Brand Monitoring
Average: 8.7
Seller Details
Seller
Meltwater
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Meltwater
25,025 Twitter followers
LinkedIn® Page
www.linkedin.com
2,572 employees on LinkedIn®
Agorapulse
(965)4.5 out of 5
9th Easiest To Use in Social Media Listening Tools software
View top Consulting Services for Agorapulse
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

    Users
    • Social Media Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 70% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Agorapulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Post Scheduling
    13
    Centralized Management
    12
    Helpful
    11
    Intuitive
    10
    Cons
    Expensive
    6
    High Pricing
    5
    Difficult Reporting
    4
    Limited Customization
    4
    AI Limitations
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Agorapulse features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Social Measurement
    Average: 8.6
    8.6
    Social Reporting
    Average: 8.5
    8.5
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Agorapulse
    Year Founded
    2010
    HQ Location
    Paris
    Twitter
    @AgoraPulse
    13,131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    180 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

Users
  • Social Media Manager
  • Owner
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 70% Small-Business
  • 21% Mid-Market
Agorapulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Post Scheduling
13
Centralized Management
12
Helpful
11
Intuitive
10
Cons
Expensive
6
High Pricing
5
Difficult Reporting
4
Limited Customization
4
AI Limitations
3
View All Pros and Cons
Agorapulse features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.7
Social Measurement
Average: 8.6
8.6
Social Reporting
Average: 8.5
8.5
Brand Monitoring
Average: 8.7
Seller Details
Seller
Agorapulse
Year Founded
2010
HQ Location
Paris
Twitter
@AgoraPulse
13,131 Twitter followers
LinkedIn® Page
www.linkedin.com
180 employees on LinkedIn®
Brandwatch Consumer Intelligence
(705)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brandwatch empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from ove

    Users
    • Analyst
    • Consultant
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 35% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brandwatch Consumer Intelligence Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    55
    Helpful
    30
    Intuitive
    27
    Dashboards
    25
    Features
    24
    Cons
    Learning Curve
    18
    Limited Features
    18
    Platform Limitations
    17
    Not Intuitive
    16
    Data Inaccuracy
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brandwatch Consumer Intelligence features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Social Measurement
    Average: 8.6
    8.2
    Social Reporting
    Average: 8.5
    8.6
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brandwatch
    Company Website
    Year Founded
    2007
    HQ Location
    Brighton, East Sussex
    Twitter
    @Brandwatch
    34,466 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    886 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brandwatch empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from ove

Users
  • Analyst
  • Consultant
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 35% Enterprise
  • 33% Mid-Market
Brandwatch Consumer Intelligence Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
55
Helpful
30
Intuitive
27
Dashboards
25
Features
24
Cons
Learning Curve
18
Limited Features
18
Platform Limitations
17
Not Intuitive
16
Data Inaccuracy
15
View All Pros and Cons
Brandwatch Consumer Intelligence features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.5
Social Measurement
Average: 8.6
8.2
Social Reporting
Average: 8.5
8.6
Brand Monitoring
Average: 8.7
Seller Details
Seller
Brandwatch
Company Website
Year Founded
2007
HQ Location
Brighton, East Sussex
Twitter
@Brandwatch
34,466 Twitter followers
LinkedIn® Page
www.linkedin.com
886 employees on LinkedIn®
Statusbrew
(706)4.9 out of 5
1st Easiest To Use in Social Media Listening Tools software
Save to My Lists
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Statusbrew offers 1:1 feature parity with the big leaders at a fair price in the social media management space. It enables growing agencies and businesses to plan and schedule content, collaborate

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Statusbrew is a social media management platform that allows users to manage multiple social media accounts, schedule posts, track analytics, and collaborate with team members.
    • Reviewers frequently mention the ease of use, the ability to schedule posts across multiple platforms, the unified inbox feature, and the robust analytics as major benefits of using Statusbrew.
    • Reviewers mentioned that the initial setup and learning curve can be challenging, some advanced features can be difficult to understand, and occasional synchronization issues or delayed mobile notifications can occur.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Statusbrew Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    270
    Post Scheduling
    246
    Ease of Use
    243
    Scheduling
    216
    Team Collaboration
    162
    Cons
    Learning Curve
    55
    Improvement Needed
    48
    Learning Complexity
    38
    Limited Features
    34
    Missing Features
    33
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Statusbrew features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    9.8
    Social Measurement
    Average: 8.6
    9.8
    Social Reporting
    Average: 8.5
    9.9
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Statusbrew Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    Wilmington, Delaware
    Twitter
    @statusbrew
    1,927,487 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Statusbrew offers 1:1 feature parity with the big leaders at a fair price in the social media management space. It enables growing agencies and businesses to plan and schedule content, collaborate

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Statusbrew is a social media management platform that allows users to manage multiple social media accounts, schedule posts, track analytics, and collaborate with team members.
  • Reviewers frequently mention the ease of use, the ability to schedule posts across multiple platforms, the unified inbox feature, and the robust analytics as major benefits of using Statusbrew.
  • Reviewers mentioned that the initial setup and learning curve can be challenging, some advanced features can be difficult to understand, and occasional synchronization issues or delayed mobile notifications can occur.
Statusbrew Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
270
Post Scheduling
246
Ease of Use
243
Scheduling
216
Team Collaboration
162
Cons
Learning Curve
55
Improvement Needed
48
Learning Complexity
38
Limited Features
34
Missing Features
33
View All Pros and Cons
Statusbrew features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
9.8
Social Measurement
Average: 8.6
9.8
Social Reporting
Average: 8.5
9.9
Brand Monitoring
Average: 8.7
Seller Details
Seller
Statusbrew Inc.
Company Website
Year Founded
2011
HQ Location
Wilmington, Delaware
Twitter
@statusbrew
1,927,487 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
YouScan
(264)4.8 out of 5
Optimized for quick response
7th Easiest To Use in Social Media Listening Tools software
View top Consulting Services for YouScan
Save to My Lists
Entry Level Price:$299.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marke

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 47% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • YouScan Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    52
    Customer Support
    51
    Ease of Use
    51
    Intuitive
    37
    Monitoring
    34
    Cons
    Learning Curve
    17
    Difficult Learning
    12
    Slow Performance
    12
    Limited Features
    8
    Pricing Issues
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • YouScan features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Social Measurement
    Average: 8.6
    9.0
    Social Reporting
    Average: 8.5
    9.5
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    YouScan
    Company Website
    Year Founded
    2010
    HQ Location
    Kyiv, Kyiv City
    Twitter
    @YouScan_io
    440 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marke

Users
No information available
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 47% Small-Business
  • 36% Mid-Market
YouScan Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
52
Customer Support
51
Ease of Use
51
Intuitive
37
Monitoring
34
Cons
Learning Curve
17
Difficult Learning
12
Slow Performance
12
Limited Features
8
Pricing Issues
8
View All Pros and Cons
YouScan features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.2
Social Measurement
Average: 8.6
9.0
Social Reporting
Average: 8.5
9.5
Brand Monitoring
Average: 8.7
Seller Details
Seller
YouScan
Company Website
Year Founded
2010
HQ Location
Kyiv, Kyiv City
Twitter
@YouScan_io
440 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
Brand24
(306)4.6 out of 5
15th Easiest To Use in Social Media Listening Tools software
View top Consulting Services for Brand24
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversat

    Users
    • Marketing Manager
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brand24 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Ease of Use
    5
    Efficiency
    5
    Intuitive
    5
    Helpful
    4
    Cons
    Learning Curve
    2
    Limited Features
    2
    Slow Performance
    2
    Account Management
    1
    Complexity
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brand24 features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Social Measurement
    Average: 8.6
    8.8
    Social Reporting
    Average: 8.5
    9.4
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brand24
    Company Website
    Year Founded
    2010
    HQ Location
    Wrocław, Poland
    Twitter
    @brand24
    23,683 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    71 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversat

Users
  • Marketing Manager
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 28% Mid-Market
Brand24 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Ease of Use
5
Efficiency
5
Intuitive
5
Helpful
4
Cons
Learning Curve
2
Limited Features
2
Slow Performance
2
Account Management
1
Complexity
1
View All Pros and Cons
Brand24 features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.8
Social Measurement
Average: 8.6
8.8
Social Reporting
Average: 8.5
9.4
Brand Monitoring
Average: 8.7
Seller Details
Seller
Brand24
Company Website
Year Founded
2010
HQ Location
Wrocław, Poland
Twitter
@brand24
23,683 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
Vista Social
(1,082)4.8 out of 5
2nd Easiest To Use in Social Media Listening Tools software
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vista Social is a modern all-in-one social media platform. Expertly crafted social media management tools to help you exceed your goals. Features include publishing and scheduling, reports and analyti

    Users
    • Social Media Manager
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 72% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Vista Social is a platform that offers features for social media management, including content scheduling, message automation, and AI integration.
    • Reviewers like the platform's user-friendly nature, its ability to streamline social media management tasks, and the advanced automation and AI insights it provides.
    • Users mentioned that the platform could be more intuitive for beginners, with some finding the post publishing area and the upload buttons difficult to navigate.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Vista Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    534
    Social Media Management
    431
    Features
    341
    Centralized Management
    321
    Post Scheduling
    317
    Cons
    Learning Curve
    78
    Social Media Limitations
    67
    Missing Features
    63
    Instagram Limitations
    60
    Improvement Needed
    59
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vista Social features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    Social Measurement
    Average: 8.6
    9.6
    Social Reporting
    Average: 8.5
    9.6
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Vista Social LLC
    Company Website
    Year Founded
    2022
    HQ Location
    New York, US
    Twitter
    @vistasocialapp
    2,770 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vista Social is a modern all-in-one social media platform. Expertly crafted social media management tools to help you exceed your goals. Features include publishing and scheduling, reports and analyti

Users
  • Social Media Manager
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 72% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Vista Social is a platform that offers features for social media management, including content scheduling, message automation, and AI integration.
  • Reviewers like the platform's user-friendly nature, its ability to streamline social media management tasks, and the advanced automation and AI insights it provides.
  • Users mentioned that the platform could be more intuitive for beginners, with some finding the post publishing area and the upload buttons difficult to navigate.
Vista Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
534
Social Media Management
431
Features
341
Centralized Management
321
Post Scheduling
317
Cons
Learning Curve
78
Social Media Limitations
67
Missing Features
63
Instagram Limitations
60
Improvement Needed
59
View All Pros and Cons
Vista Social features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.6
Social Measurement
Average: 8.6
9.6
Social Reporting
Average: 8.5
9.6
Brand Monitoring
Average: 8.7
Seller Details
Seller
Vista Social LLC
Company Website
Year Founded
2022
HQ Location
New York, US
Twitter
@vistasocialapp
2,770 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
BuzzSumo
(105)4.5 out of 5
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2013 and loved by marketers worldwide ever since, BuzzSumo is the all-in-one content marketing tool that gives you the content research and performance insights you need, fast. From Faceb

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 61% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BuzzSumo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Content Creation
    3
    Content Management
    3
    Engagement
    2
    Features
    2
    Analytics
    1
    Cons
    Cost Issue
    1
    Expensive
    1
    Limited Mobile Support
    1
    Not User-Friendly
    1
    Pricing Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BuzzSumo features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Social Measurement
    Average: 8.6
    8.3
    Social Reporting
    Average: 8.5
    9.0
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cision
    Year Founded
    1867
    HQ Location
    Chicago, IL
    Twitter
    @Cision
    49,042 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,884 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2013 and loved by marketers worldwide ever since, BuzzSumo is the all-in-one content marketing tool that gives you the content research and performance insights you need, fast. From Faceb

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 61% Small-Business
  • 36% Mid-Market
BuzzSumo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Content Creation
3
Content Management
3
Engagement
2
Features
2
Analytics
1
Cons
Cost Issue
1
Expensive
1
Limited Mobile Support
1
Not User-Friendly
1
Pricing Issues
1
View All Pros and Cons
BuzzSumo features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.6
Social Measurement
Average: 8.6
8.3
Social Reporting
Average: 8.5
9.0
Brand Monitoring
Average: 8.7
Seller Details
Seller
Cision
Year Founded
1867
HQ Location
Chicago, IL
Twitter
@Cision
49,042 Twitter followers
LinkedIn® Page
www.linkedin.com
3,884 employees on LinkedIn®
Reputation
(2,383)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Social Media Listening Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

    Users
    • Community Manager
    • Property Manager
    Industries
    • Automotive
    • Real Estate
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reputation is a platform designed to manage and respond to customer feedback, track metrics, and improve online presence.
    • Users frequently mention the ease of use, the ability to manage reviews across multiple platforms, and the valuable insights provided by the platform's analytics.
    • Reviewers mentioned issues with slow loading times, lack of customization options, and difficulties with certain features such as the social publishing tool and the review filtering system.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Reputation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    329
    Review Management
    223
    Helpful
    212
    Centralized Reviews
    177
    Reputation Management
    155
    Cons
    Improvement Needed
    77
    Missing Features
    68
    Review Management
    67
    Review Issues
    45
    Posting Issues
    43
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Reputation features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Social Measurement
    Average: 8.6
    9.0
    Social Reporting
    Average: 8.5
    8.7
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Reputation
    Company Website
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    10,958 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    715 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

Users
  • Community Manager
  • Property Manager
Industries
  • Automotive
  • Real Estate
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reputation is a platform designed to manage and respond to customer feedback, track metrics, and improve online presence.
  • Users frequently mention the ease of use, the ability to manage reviews across multiple platforms, and the valuable insights provided by the platform's analytics.
  • Reviewers mentioned issues with slow loading times, lack of customization options, and difficulties with certain features such as the social publishing tool and the review filtering system.
Reputation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
329
Review Management
223
Helpful
212
Centralized Reviews
177
Reputation Management
155
Cons
Improvement Needed
77
Missing Features
68
Review Management
67
Review Issues
45
Posting Issues
43
View All Pros and Cons
Reputation features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.9
Social Measurement
Average: 8.6
9.0
Social Reporting
Average: 8.5
8.7
Brand Monitoring
Average: 8.7
Seller Details
Seller
Reputation
Company Website
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
10,958 Twitter followers
LinkedIn® Page
www.linkedin.com
715 employees on LinkedIn®
Sprinklr Insights
(105)4.3 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, dr

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 49% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprinklr Insights Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    4
    Helpful
    4
    AI Assistant
    3
    AI Features
    3
    Analytics
    3
    Cons
    Learning Curve
    4
    Data Limitations
    2
    Improvement Needed
    2
    Intuitiveness Issue
    2
    Learning Difficulty
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Insights features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Social Measurement
    Average: 8.6
    8.7
    Social Reporting
    Average: 8.5
    8.5
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,375 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,291 employees on LinkedIn®
    Ownership
    NYSE: CXM
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, dr

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 49% Enterprise
  • 26% Mid-Market
Sprinklr Insights Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
4
Helpful
4
AI Assistant
3
AI Features
3
Analytics
3
Cons
Learning Curve
4
Data Limitations
2
Improvement Needed
2
Intuitiveness Issue
2
Learning Difficulty
2
View All Pros and Cons
Sprinklr Insights features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
8.8
Social Measurement
Average: 8.6
8.7
Social Reporting
Average: 8.5
8.5
Brand Monitoring
Average: 8.7
Seller Details
Seller
Sprinklr
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,375 Twitter followers
LinkedIn® Page
www.linkedin.com
4,291 employees on LinkedIn®
Ownership
NYSE: CXM
Emplifi
(367)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

    Users
    • Community Manager
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 42% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Emplifi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Social Media Management
    49
    Analytics
    39
    Analytics Focus
    34
    Features
    24
    Cons
    Missing Features
    26
    Technical Issues
    19
    Feature Limitations
    15
    Improvement Needed
    12
    Lack of Features
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Emplifi features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Social Measurement
    Average: 8.6
    8.6
    Social Reporting
    Average: 8.5
    8.3
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emplifi
    HQ Location
    Columbus , US
    LinkedIn® Page
    www.linkedin.com
    505 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

Users
  • Community Manager
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 42% Mid-Market
  • 32% Enterprise
Emplifi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Social Media Management
49
Analytics
39
Analytics Focus
34
Features
24
Cons
Missing Features
26
Technical Issues
19
Feature Limitations
15
Improvement Needed
12
Lack of Features
12
View All Pros and Cons
Emplifi features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.7
Social Measurement
Average: 8.6
8.6
Social Reporting
Average: 8.5
8.3
Brand Monitoring
Average: 8.7
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
505 employees on LinkedIn®
Critical Mention
(220)4.3 out of 5
10th Easiest To Use in Social Media Listening Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The fastest, most reliable all-in-one PR and earned media platform featuring global media monitoring, a media contact database and robust analytics. Search results are easily analyzed, turned into act

    Users
    • Account Executive
    • Assistant Account Executive
    Industries
    • Public Relations and Communications
    • Marketing and Advertising
    Market Segment
    • 49% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Critical Mention Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    2
    Client Satisfaction
    1
    Client Service
    1
    Contact Information
    1
    Coverage
    1
    Cons
    Limited Search Functionality
    1
    Navigation Difficulty
    1
    Search Functionality
    1
    Search Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Critical Mention features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    7.9
    Social Measurement
    Average: 8.6
    8.1
    Social Reporting
    Average: 8.5
    9.0
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Critical Mention - an Onclusive company
    Year Founded
    2002
    HQ Location
    New York, NY
    Twitter
    @criticalmention
    3,914 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The fastest, most reliable all-in-one PR and earned media platform featuring global media monitoring, a media contact database and robust analytics. Search results are easily analyzed, turned into act

Users
  • Account Executive
  • Assistant Account Executive
Industries
  • Public Relations and Communications
  • Marketing and Advertising
Market Segment
  • 49% Small-Business
  • 28% Mid-Market
Critical Mention Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
2
Client Satisfaction
1
Client Service
1
Contact Information
1
Coverage
1
Cons
Limited Search Functionality
1
Navigation Difficulty
1
Search Functionality
1
Search Issues
1
View All Pros and Cons
Critical Mention features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
7.9
Social Measurement
Average: 8.6
8.1
Social Reporting
Average: 8.5
9.0
Brand Monitoring
Average: 8.7
Seller Details
Seller
Critical Mention - an Onclusive company
Year Founded
2002
HQ Location
New York, NY
Twitter
@criticalmention
3,914 Twitter followers
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®
BrandMentions
(195)4.9 out of 5
3rd Easiest To Use in Social Media Listening Tools software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BrandMentions is the ultimate AI-driven solution for monitoring your brand’s presence across the digital landscape. As one of the most comprehensive social listening tools on the market, BrandMentions

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 39% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BrandMentions Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Sentiment Analysis
    44
    Brand Management
    40
    Helpful
    32
    Intuitive
    28
    Cons
    Filtering Problems
    15
    Limited Customization
    12
    Improvement Needed
    11
    Poor Filtering System
    11
    Limited Features
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BrandMentions features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Social Measurement
    Average: 8.6
    9.1
    Social Reporting
    Average: 8.5
    9.0
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BrandMentions
    Company Website
    Year Founded
    2015
    HQ Location
    Iasi, RO
    Twitter
    @BrandMentions
    1,602 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BrandMentions is the ultimate AI-driven solution for monitoring your brand’s presence across the digital landscape. As one of the most comprehensive social listening tools on the market, BrandMentions

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 39% Small-Business
  • 37% Mid-Market
BrandMentions Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Sentiment Analysis
44
Brand Management
40
Helpful
32
Intuitive
28
Cons
Filtering Problems
15
Limited Customization
12
Improvement Needed
11
Poor Filtering System
11
Limited Features
10
View All Pros and Cons
BrandMentions features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
9.2
Social Measurement
Average: 8.6
9.1
Social Reporting
Average: 8.5
9.0
Brand Monitoring
Average: 8.7
Seller Details
Seller
BrandMentions
Company Website
Year Founded
2015
HQ Location
Iasi, RO
Twitter
@BrandMentions
1,602 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
  • Small-Business
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

58 Listings in Small Business Social Media Listening Tools Available

  • Sort By:
    G2 Score