# Best Enterprise Social Media Listening Tools - Page 3 ## How Many Social Media Listening Tools Products Does G2 Track? **Total Products under this Category:** 204 ### Category Stats (Aug 2026) - **Average Rating:** 4.41/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Repsense (+0.98%) - Among all products in this category, Repsense recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Social Media Listening Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 41,200+ Authentic Reviews - 204+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Social Media Listening Tools ![G2 Grid® for Social Media Listening Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/social-media-listening-tools/grids.png?focus%5B%5D=678&focus%5B%5D=1616&focus%5B%5D=2814&focus%5B%5D=2140&focus%5B%5D=3522&focus%5B%5D=2934&focus%5B%5D=2374&focus%5B%5D=4177) Highlighted products: Sprout Social, Hootsuite, Meltwater, Brandwatch Consumer Intelligence, Brandwatch Social Media Management, Agorapulse, Sprinklr Social, and Reputation. Underlying data: [Grid® JSON](https://www.g2.com/categories/social-media-listening-tools/grids.json?focus%5B%5D=sprout-social&focus%5B%5D=hootsuite&focus%5B%5D=meltwater&focus%5B%5D=brandwatch-consumer-intelligence&focus%5B%5D=brandwatch-social-media-management&focus%5B%5D=agorapulse&focus%5B%5D=sprinklr-social&focus%5B%5D=reputation&segment=enterprise) **Sponsored** ### Ziflow Ziflow is the online proofing platform built to streamline the review and approval of creative projects. Designed for marketing teams, creative agencies, and content-driven organizations, Ziflow centralizes feedback and automates the content review process to help teams deliver work faster and with fewer revisions. The platform supports a wide range of file types—images, videos, PDFs, web pages, and more—allowing stakeholders to leave comments, markups, and version comparisons directly within a single shared environment. This eliminates the need for scattered email threads or disconnected feedback tools. By aligning people, processes, and workflows in one platform, Ziflow enables teams to collaborate efficiently, track progress in real time, and reduce the bottlenecks that typically delay content production. The result is a faster review cycle with more clarity and accountability at every stage. Key features of Ziflow include: • Automated workflow routing: Route proofs based on project type, team structure, or deadlines. • Version control: Maintain a clear audit trail with side-by-side version comparisons and comment histories. • Role-based permissions: Manage access and visibility across internal teams and external collaborators. • Deadline tracking and reminders: Set due dates for each review stage and automatically notify reviewers to keep projects moving on schedule. • Real-time commenting and markup tools: Provide visual feedback on any file type. • Integrations with popular tools: Connect Ziflow to platforms like Adobe Creative Cloud, monday.com, Slack, and more. Ziflow is particularly useful for teams managing a high volume of creative assets or working across multiple stakeholders. It helps reduce review cycle times, limit errors, and keep content projects on track—especially when scaling production across channels and teams. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=213&secure%5Bchosen_at%5D=2026-08-09T22%3A43%3A33Z&secure%5Bdisplayable_resource_id%5D=1327&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=31713&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=31713&secure%5Bresource_id%5D=213&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%2Fenterprise%3Fpage%3D3&secure%5Btoken%5D=1d0df8d68d2cd3ca2c872eb7239bd8b050726b86afea7bd03079adc249002ee5&secure%5Burl%5D=https%3A%2F%2Fziflow.com%2Fget-started%3Futm_source%3DG2%26utm_campaign%3DAds%26utm_medium%3Dppc&secure%5Burl_type%5D=custom_url) ### [Khoros Social Media Management](https://www.g2.com/products/khoros-social-media-management/reviews) Khoros’ industry leading social media management makes it easy for brands to engage with their fans, followers and customers across all the major social channels. The solution delivers listening, publishing, 1-to-1 or 1-to-Many engagement and analytics — so you can get more done in less time and easily adapt to market change. Khoros makes it easy for global teams to unify channels, configure unique workflows, and govern everything from content to users. Our customers enjoy greater efficiency, campaign performance, and ultimately — peace of mind. Key benefits include: Seamless deep listening and engagement Digital and social teams can access listening intelligence right alongside their planning & publishing tools — and engagement teams can seamlessly listen for and identify high value conversations, then one-click to respond or moderate, putting insights and action right at their fingertips. End-to-end social engagement across organic and paid channels Track brand mentions, trends, and competitors in 187 languages across millions of sources, and quickly launch cross-channel paid and organic social campaigns to maximize content value while managing all inbound mentions, engagements, comments, posts, and direct messages. All from one dashboard. Unified governance supported by AI Manage published and scheduled content from across channels, teams, and sources in one centralized location to ensure a consistent brand voice is always maintained. Define customizable workflows and rules for content from origination to publishing, and leverage AI to recommend optimal publishing times, block profanity, and generate text. Protect your brand and mitigate risk Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale. Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications. Measure what matters Translate your social performance to metrics that matter to your business and drive tangible ROI. Analyze paid and organic results across every channel, post, and conversation. Use templates, custom metrics, and historical benchmarking to drill into performance for varying stakeholders. **Average Rating:** 3.9/5.0 **Total Reviews:** 120 #### How Do G2 Users Rate Khoros Social Media Management? - **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.9/10) - **Social Measurement:** 7.8/10 (Category avg: 8.6/10) - **Social Reporting:** 7.9/10 (Category avg: 8.6/10) - **Brand Monitoring:** 7.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Khoros Social Media Management? - **Seller:** [Ignite Enterprise Software Solutions](https://www.g2.com/sellers/ignite-enterprise-software-solutions) - **HQ Location:** Austin, TX - **Twitter:** @ignitetech 494 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eecef5847b3343cd5b4f97baf19c284f73312f381d0f89adc377a47055b54db3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21226%2F&secure%5Burl_type%5D=linkedin_company_website) 395 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Social Media Manager - **Top Industries:** Marketing and Advertising, Retail - **Company Size:** 46% Large, 31% Medium #### What Do G2 Reviewers Say About Khoros Social Media Management? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly interface** of Khoros, enjoying scheduling and engaging with audiences seamlessly. - Users love the **super simple interface** of Khoros, which makes it incredibly easy to navigate and use. - Users value the **insightful analytics** provided by Khoros, which enhance decision-making and improve marketing strategies. - Users find the **calendar view** essential for organized workflows and tracking posts across platforms efficiently. - Users value the **social media integration** of Khoros, facilitating seamless management and effective customer engagement. ##### Cons - Users face **scheduling issues** with Khoros, citing glitches and limitations in the publishing process as significant drawbacks. - Users find the **complex usage** of Khoros Social Media Management hinders productivity and complicates posting tasks. - Users face challenges with **feature limitations** , seeking greater customization and faster performance from Khoros Social Media Management. - Users are frustrated by **Instagram limitations** in Khoros, requiring alternative tools for effective publishing and scheduling. - Users find the **limitations in social media integration and posting capabilities** hinder the overall effectiveness of Khoros. #### What Are Recent G2 Reviews of Khoros Social Media Management? **["The best monitoring tool for social media management."](https://www.g2.com/survey_responses/khoros-social-media-management-review-9612476)** **Rating:** 4.0/5.0 stars _— Akshay Y._ [Read full review](https://www.g2.com/survey_responses/khoros-social-media-management-review-9612476) **["An effective tool for facilitating customer interactions via social media platforms."](https://www.g2.com/survey_responses/khoros-social-media-management-review-11513839)** **Rating:** 5.0/5.0 stars _— Verified User in Music_ [Read full review](https://www.g2.com/survey_responses/khoros-social-media-management-review-11513839) #### What Are G2 Users Discussing About Khoros Social Media Management? - [What is Khoros Marketing used for?](https://www.g2.com/discussions/what-is-khoros-marketing-used-for) - [What are the best tools for social media marketing?](https://www.g2.com/discussions/what-are-the-best-tools-for-social-media-marketing) - [How much is khoros?](https://www.g2.com/discussions/how-much-is-khoros) - [What are the features of social media marketing?](https://www.g2.com/discussions/what-are-the-features-of-social-media-marketing) ### [Lucidya - Social Media Analytics](https://www.g2.com/products/lucidya-social-media-analytics/reviews) Lucidya Social Listening is an AI-native social intelligence platform that helps enterprises detect reputation risks, understand audience sentiment, track competitors, and measure campaign response across major social platforms. Teams can monitor conversations about brands, products, campaigns, executives, competitors, and custom topics from one workspace. Real-time sentiment, topic, trend, influencer, and share-of-voice analysis shows how public perception is changing, which issues are gaining attention, and where risks or opportunities may be emerging. Built for MENA markets, Lucidya uses proprietary Arabic language models trained on millions of multilingual conversations. It interprets 17 regional Arabic dialects and delivers 92% sentiment accuracy across English and Arabic, helping teams capture local perspectives and compare sentiment and topics across markets without translation-based accuracy loss. Key features include: 1- Keyword and mention M\monitoring: Track conversations about brands, products, campaigns, executives, competitors, hashtags, and custom keywords in real time. 2- Cross-channel social monitoring: Monitor public conversations across X, Facebook, Instagram, YouTube, and Snapchat from one workspace. - Sentiment & Arabic dialect analysis: Classify positive, negative, and neutral sentiment and understand how audiences express opinions across regional Arabic dialects. 3- Real-time alerts: Detect unusual mention spikes and sentiment shifts so teams can investigate emerging issues before they create wider reputational risk. 4- Trend & topic analysis: Identify recurring complaints, unmet needs, emerging topics, and shifts in audience interest to inform product, service, campaign, and communication decisions. 5- Competitor & share-of-voice intelligence: Compare sentiment, conversation trends, audience response, and campaign performance to identify competitor strengths, emerging threats, and opportunities to differentiate. 6- Influencer and campaign analysis: Identify the voices driving reach and sentiment, assess potential partnerships, and measure how audiences respond to campaigns, launches, and messaging. Luci AI Copilot, dashboards and reporting: Use AI-generated summaries, contextual explanations, recommended actions, ready-to-use dashboards, alerts, and recurring reports to reduce manual analysis and determine the next step. Within Lucidya’s Agentic CX platform, Social Listening powers the Sense layer by turning public conversations into customer and market intelligence that can inform the next decision or action. Lucidya supports public social listening across X, Facebook, Instagram, YouTube, and Snapchat, with owned-account analytics across X, Facebook, Instagram, LinkedIn, and TikTok. **Average Rating:** 4.7/5.0 **Total Reviews:** 113 #### How Do G2 Users Rate Lucidya - Social Media Analytics? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Social Measurement:** 9.1/10 (Category avg: 8.6/10) - **Social Reporting:** 9.3/10 (Category avg: 8.6/10) - **Brand Monitoring:** 9.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind Lucidya - Social Media Analytics? - **Seller:** [Lucidya](https://www.g2.com/sellers/lucidya) - **Company Website:** www.lucidya.com - **Year Founded:** 2016 - **HQ Location:** Riyadh - **Twitter:** @Lucidya 25,471 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c9aa7638ea784b316e12bd3248f98bc28642f5e999d8fdc703a5447c59365892&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flucidya%2F&secure%5Burl_type%5D=linkedin_company_website) 344 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 50% Small, 29% Medium #### What Do G2 Reviewers Say About Lucidya - Social Media Analytics? _AI-generated summary from verified user reviews_ ##### Pros - Users find Lucidya's **ease of use** refreshing, facilitating quick insights and smooth integration into daily workflows. - Users praise the **seamless setup process** of Lucidya, enabling quick and efficient integration into workflows. - Users commend Lucidya for its **intuitive interface** , enabling quick setup and effortless access to actionable insights. - Users value the **user-friendly experience** of Lucidya, noting its ease in generating actionable insights from data. - Users value the **relevant insights** from Lucidya, enhancing understanding of Arabic content and supporting strategic decisions. ##### Cons - Users find the **difficult reporting** in Lucidya limits customization and slows down data processing during high usage. - Users express a desire for more **interactivity and customization** in the Lucidya dashboard, affecting usability and functionality. - Users experience challenges with **data loading speed** , which can delay report generation and impact deadlines. - Users find **customization issues** frustrating, wishing for more flexible reports and dashboards tailored to their specific needs. - Users criticize **data inaccuracy** in Lucidya, highlighting inconsistencies and a need for clearer metric definitions in reports. #### What Are Recent G2 Reviews of Lucidya - Social Media Analytics? **["Powerful Social Listening and Analytics Platform"](https://www.g2.com/survey_responses/lucidya-social-media-analytics-review-12901283)** **Rating:** 4.5/5.0 stars _— Tina S._ [Read full review](https://www.g2.com/survey_responses/lucidya-social-media-analytics-review-12901283) **["Unified Social Media Insights with Real-Time Tracking"](https://www.g2.com/survey_responses/lucidya-social-media-analytics-review-12868797)** **Rating:** 4.5/5.0 stars _— Harish S._ [Read full review](https://www.g2.com/survey_responses/lucidya-social-media-analytics-review-12868797) #### What Are G2 Users Discussing About Lucidya - Social Media Analytics? - [What improvements would you suggest for Lucidya to better meet your social media analytics needs?](https://www.g2.com/discussions/what-improvements-would-you-suggest-for-lucidya-to-better-meet-your-social-media-analytics-needs) - [What is Lucidya - Social Media Analytics used for?](https://www.g2.com/discussions/what-is-lucidya-social-media-analytics-used-for) ### [CisionOne](https://www.g2.com/products/cisionone/reviews) CisionOne is an AI-powered platform tailored to meet the specific needs of PR agencies and departments, encompassing media monitoring and outreach, analytics, media and influencer targeting, and social listening capabilities. An industry-leading tool for finding and connecting with the right journalists, market experts, and relevant media influencers. Track mentions of your brand, enhance media outreach, and instantly summarize coverage with authentic AI implementation. Measure the effectiveness of your PR campaigns through comprehensive analytics, analyze trends in media coverage, and use data insights to guide future PR decisions. Built for PR professionals, CisionOne transforms how you work with AI assistance across desktop, tablet, and mobile. **Average Rating:** 3.9/5.0 **Total Reviews:** 1,322 #### How Do G2 Users Rate CisionOne? - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10) - **Social Measurement:** 7.0/10 (Category avg: 8.6/10) - **Social Reporting:** 6.5/10 (Category avg: 8.6/10) - **Brand Monitoring:** 6.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind CisionOne? - **Seller:** [Cision](https://www.g2.com/sellers/cision) - **Company Website:** www.cision.com - **Year Founded:** 1867 - **HQ Location:** Chicago, IL - **Twitter:** @Cision 48,654 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1676ab9218b4e3175dc9a57850675c873353a6ae19f0fd2ba522cdb822b095&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F163054%2F&secure%5Burl_type%5D=linkedin_company_website) 3,868 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Account Coordinator - **Top Industries:** Public Relations and Communications, Marketing and Advertising - **Company Size:** 43% Small, 34% Medium #### What Do G2 Reviewers Say About CisionOne? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** of CisionOne, finding it straightforward and effective for managing media outreach. - Users value the **responsive and helpful support** from the CisionOne team, enhancing their overall experience with the platform. - Users value the **intuitive media monitoring** feature of CisionOne, providing effortless tracking and reporting of coverage. - Users value the **coverage quality** of CisionOne, enhancing their media monitoring and organization efficiency significantly. - Users appreciate the **intuitive media monitoring** feature of CisionOne, enhancing their experience with easy configuration and support. ##### Cons - Users report **data inaccuracies** with CisionOne, facing issues with missed coverage and unreliable media reports. - Users find CisionOne **not intuitive** , citing a cluttered interface that complicates navigation and slows down their workflow. - Users find the **learning curve steep** with CisionOne, making initial navigation challenging for newcomers. - Users report **incomplete media coverage** , highlighting missed mentions and difficulties with the search function and reporting accuracy. - Users express concern over **inaccurate media mentions** and frustrating manual article additions, impacting overall efficiency. #### What Are Recent G2 Reviews of CisionOne? **["Powerful Media Monitoring and Reporting with a Great Journalist Database"](https://www.g2.com/survey_responses/cisionone-review-13060883)** **Rating:** 4.5/5.0 stars _— Julia M._ [Read full review](https://www.g2.com/survey_responses/cisionone-review-13060883) **["Efficient Media Outreach and Monitoring All In One Place"](https://www.g2.com/survey_responses/cisionone-review-13060301)** **Rating:** 4.0/5.0 stars _— Corey J._ [Read full review](https://www.g2.com/survey_responses/cisionone-review-13060301) #### What Are G2 Users Discussing About CisionOne? - [What is Cision Communications Cloud used for?](https://www.g2.com/discussions/what-is-cision-communications-cloud-used-for) - [What is Help a Reporter Out used for?](https://www.g2.com/discussions/what-is-help-a-reporter-out-used-for) - 1 comment, 1 upvote ### [Fanbooster](https://www.g2.com/products/fanbooster/reviews) Fanbooster is part of the Traject suite of digital marketing tools built for agencies, enterprises, and in-house marketers. Featuring advanced scheduling, social monitoring, sophisticated analytics, one-click reporting, and more — Fanbooster by Traject helps you manage social media for your business or for your clients. Get started by signing up for a 14-day free trial today! **Average Rating:** 4.4/5.0 **Total Reviews:** 290 #### How Do G2 Users Rate Fanbooster? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Social Measurement:** 8.9/10 (Category avg: 8.6/10) - **Social Reporting:** 9.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind Fanbooster? - **Seller:** [Traject](https://www.g2.com/sellers/traject) - **Year Founded:** 2020 - **HQ Location:** Bellevue, Washington - **Twitter:** @traject - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a689d4f1a16795cbef616b22fc85e3240f0e81e39dd2ee3aa1ba39d0beb04209&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F64640668%2F&secure%5Burl_type%5D=linkedin_company_website) 7 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Social Media Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 76% Small, 18% Medium #### What Are Recent G2 Reviews of Fanbooster? **["to contribute your job use Fanbooster"](https://www.g2.com/survey_responses/fanbooster-review-4739784)** **Rating:** 4.5/5.0 stars _— Özlem A._ [Read full review](https://www.g2.com/survey_responses/fanbooster-review-4739784) **["All management at one place in easy way"](https://www.g2.com/survey_responses/fanbooster-review-9082775)** **Rating:** 4.5/5.0 stars _— Rakesh K._ [Read full review](https://www.g2.com/survey_responses/fanbooster-review-9082775) #### What Are G2 Users Discussing About Fanbooster? - [What is Fanbooster used for?](https://www.g2.com/discussions/what-is-fanbooster-used-for) ### [Keyhole](https://www.g2.com/products/keyhole/reviews) Keyhole helps marketers measure, improve and report on the impact they're making on social media. Keyhole’s social listening, influencer tracking and social media analytics products help marketers improve their social media strategy, and prove their impact to colleagues and clients. Keyhole’s easy-to-use dashboard allows you to build and share reports instantly, saving hundreds of hours a year. Use Keyhole's dedicated Influencers metrics to analyze advocates talking about your hashtags. You can filter influencers based on geo-location and keywords in their bios. Reach out to influencers to help boost engagement and increase your marketing ROI. You can also sort influencers based on the exposure they generate and engagement levels. The analytics dashboard has a convenient word cloud that shows hashtags commonly used with your main hashtag. You can easily use the tool to identify the most popular hashtags relevant to your campaign and find areas of opportunity. **Average Rating:** 4.3/5.0 **Total Reviews:** 67 #### How Do G2 Users Rate Keyhole? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10) - **Social Measurement:** 8.3/10 (Category avg: 8.6/10) - **Social Reporting:** 8.3/10 (Category avg: 8.6/10) - **Brand Monitoring:** 9.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind Keyhole? - **Seller:** [Keyhole](https://www.g2.com/sellers/keyhole) - **Year Founded:** 2009 - **HQ Location:** Toronto, Canada - **Twitter:** @keyholeco 4,945 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3ba93ef9c4e127b7edf9cfcfbc704b78bf80b7e89a72a2501a02ccac3f04f2de&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5036541%2F&secure%5Burl_type%5D=linkedin_company_website) 11 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Entertainment - **Company Size:** 60% Small, 20% Large #### What Do G2 Reviewers Say About Keyhole? _AI-generated summary from verified user reviews_ ##### Pros - Users value Keyhole's **easy-to-use social media analytics** , particularly for tracking hashtags and training staff effectively. - Users value the **user-friendly analytics** of Keyhole, particularly appreciating its ease of use and training. - Users find Keyhole's features to be **very easy to use** , making staff training a breeze. - Users appreciate the **easy-to-use training** features of Keyhole, making onboarding staff a breeze. ##### Cons - Users find **manual labor requirements** frustrating due to frequent posting failures and inadequate support from Keyhole. - Users report experiencing **poor customer support** and frequent scheduling failures, leading to manual posting frustrations. - Users experience a **poor response system** with Keyhole, making it difficult to resolve scheduling issues effectively. - Users experience frequent **posting delays** with Keyhole, complicating social media management and requiring manual posting. - Users often face **frequent post scheduling failures** with Keyhole, leading to manual posting and frustrating support experiences. #### What Are Recent G2 Reviews of Keyhole? **["User-friendly and engaging"](https://www.g2.com/survey_responses/keyhole-review-8928719)** **Rating:** 4.5/5.0 stars _— Verified User in Food & Beverages_ [Read full review](https://www.g2.com/survey_responses/keyhole-review-8928719) **["Outstanding Social Media Analytics, Especially for Hashtags - Poor Support"](https://www.g2.com/survey_responses/keyhole-review-12005810)** **Rating:** 4.0/5.0 stars _— Victoria B._ [Read full review](https://www.g2.com/survey_responses/keyhole-review-12005810) #### What Are G2 Users Discussing About Keyhole? - [What is Keyhole used for?](https://www.g2.com/discussions/what-is-keyhole-used-for) ### [Ubermetrics Delta](https://www.g2.com/products/ubermetrics-delta/reviews) Ubermetrics's monitoring technology integrates information analysis across sources and media channels to identify emerging risks, potentials, and trends to help companies optimize their business responses. The amount of new information created daily is truly immense. Every minute, hundreds of thousands of documents, tweets, blogs, and news are published – public information that is often ignored by companies as they are simply overwhelmed by this flood of input and thusly fail to systematically evaluate these amounts of equally valuable information from external sources. As a result, they fail to react to powerful information about their customers, their products, their competition, and suppliers. Our product, Ubermetrics Delta, is built on the belief that every company should be armed with the best information possible to support and guide their business decisions. That's why we developed a high-performance stream processing engine that combines natural language processing (NLP), text mining and statistical algorithms to extract the most relevant documents, facts & statistics to help companies make the best decisions on the critical facts they need to know. Ubermetrics helps companies across industries and departments by monitoring, e.g., company image, supply chains, and customer satisfaction. **Average Rating:** 4.5/5.0 **Total Reviews:** 39 #### How Do G2 Users Rate Ubermetrics Delta? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Social Measurement:** 7.8/10 (Category avg: 8.6/10) - **Social Reporting:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind Ubermetrics Delta? - **Seller:** [Ubermetrics Technologies](https://www.g2.com/sellers/ubermetrics-technologies) - **Year Founded:** 2011 - **HQ Location:** Berlin, DE - **Twitter:** @uberMetrics 1,300 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c3f357591760284f3f71cb54b0457b6e9ba02ead3847e13c132874ef1d918bb2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fubermetrics-technologies-gmbh%2F&secure%5Burl_type%5D=linkedin_company_website) 21 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising - **Company Size:** 40% Medium, 35% Small #### What Are Recent G2 Reviews of Ubermetrics Delta? **["Ubermetrics is the powerhouse of content intelligence"](https://www.g2.com/survey_responses/ubermetrics-delta-review-2262204)** **Rating:** 4.5/5.0 stars [Read full review](https://www.g2.com/survey_responses/ubermetrics-delta-review-2262204) **["Top Monitoring Tool"](https://www.g2.com/survey_responses/ubermetrics-delta-review-4506564)** **Rating:** 4.5/5.0 stars _— Verified User in Public Relations and Communications_ [Read full review](https://www.g2.com/survey_responses/ubermetrics-delta-review-4506564) #### What Are G2 Users Discussing About Ubermetrics Delta? - [What is Ubermetrics Delta used for?](https://www.g2.com/discussions/what-is-ubermetrics-delta-used-for) ### [Zignal Labs](https://www.g2.com/products/zignal-labs/reviews) Zignal's real-time intelligence technology helps the world's largest organizations protect their people, places, and position. **Average Rating:** 4.0/5.0 **Total Reviews:** 40 #### How Do G2 Users Rate Zignal Labs? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Social Measurement:** 7.5/10 (Category avg: 8.6/10) - **Social Reporting:** 8.1/10 (Category avg: 8.6/10) - **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind Zignal Labs? - **Seller:** [Zignal Labs](https://www.g2.com/sellers/zignal-labs) - **Year Founded:** 2011 - **HQ Location:** San Francisco, California - **Twitter:** @ZignalLabs 3,330 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04fc1cc884a6a148488ce54f389c0db0c88788b9a8dbd1c68dbbdf181a390fa7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2536240%2F&secure%5Burl_type%5D=linkedin_company_website) 65 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Public Relations and Communications - **Company Size:** 40% Large, 30% Medium #### What Are Recent G2 Reviews of Zignal Labs? **["Zignal Labs"](https://www.g2.com/survey_responses/zignal-labs-review-5246938)** **Rating:** 4.0/5.0 stars _— Verified User in Media Production_ [Read full review](https://www.g2.com/survey_responses/zignal-labs-review-5246938) **["My favorite new media monitoring tool"](https://www.g2.com/survey_responses/zignal-labs-review-4824431)** **Rating:** 5.0/5.0 stars _— Verified User in Aviation & Aerospace_ [Read full review](https://www.g2.com/survey_responses/zignal-labs-review-4824431) #### What Are G2 Users Discussing About Zignal Labs? - [What is Zignal Labs used for?](https://www.g2.com/discussions/what-is-zignal-labs-used-for) - [‹ Prev‹ Prev](/categories/social-media-listening-tools/enterprise?order=g2_score&page=2#product-list) - [1](/categories/social-media-listening-tools/enterprise?order=g2_score#product-list) - [2](/categories/social-media-listening-tools/enterprise?order=g2_score&page=2#product-list) - 3 - Next ›Next › Spotlight Categories [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm) [Voice Recognition Software](https://www.g2.com/categories/voice-recognition) [Demo Automation Software](https://www.g2.com/categories/demo-automation) [HCM Software](https://www.g2.com/categories/hcm-software) [SAP Store Software](https://www.g2.com/categories/sap-store) Similar Categories - [Influencer Marketing Platforms](/categories/influencer-marketing-platforms) - [Other Social Media](/categories/other-social-media) - [Social Media Analytics](/categories/social-media-analytics) - [Social Media Management](/categories/social-media-mgmt) - [Social Media Suites](/categories/social-media-suites) [Browse Social Media Listening Tools Themes](/categories/social-media-listening-tools/themes)