# Best Enterprise Social Media Listening Tools - Page 2

## How Many Social Media Listening Tools Products Does G2 Track?

**Total Products under this Category:** 204

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Repsense (+0.98%) - Among all products in this category, Repsense recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Social Media Listening Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 41,200+ Authentic Reviews
- 204+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Social Media Listening Tools
 ![G2 Grid® for Social Media Listening Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/social-media-listening-tools/grids.png?focus%5B%5D=678&focus%5B%5D=1616&focus%5B%5D=2814&focus%5B%5D=2140&focus%5B%5D=3522&focus%5B%5D=2934&focus%5B%5D=2374&focus%5B%5D=4177)

Highlighted products: Sprout Social, Hootsuite, Meltwater, Brandwatch Consumer Intelligence, Brandwatch Social Media Management, Agorapulse, Sprinklr Social, and Reputation.

Underlying data: [Grid® JSON](https://www.g2.com/categories/social-media-listening-tools/grids.json?focus%5B%5D=sprout-social&focus%5B%5D=hootsuite&focus%5B%5D=meltwater&focus%5B%5D=brandwatch-consumer-intelligence&focus%5B%5D=brandwatch-social-media-management&focus%5B%5D=agorapulse&focus%5B%5D=sprinklr-social&focus%5B%5D=reputation&segment=enterprise)

**Sponsored**

### Brand24

Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=213&secure%5Bchosen_at%5D=2026-08-10T06%3A09%3A09Z&secure%5Bdisplayable_resource_id%5D=262&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=5791&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5791&secure%5Bresource_id%5D=213&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%2Fenterprise%3Fpage%3D2&secure%5Btoken%5D=5287d92b2969fbebdbf488fc6362952a148b7ce713eec39234b23436a6393bc8&secure%5Burl%5D=https%3A%2F%2Fapp.brand24.com%2Fuser%2Fregister-account%2F%3Fcustom_form%3D506%26utm_source%3Dg2.com%26utm_medium%3Dcpc%26utm_campaign%3Dlistings&secure%5Burl_type%5D=custom_url)

### [NewsWhip](https://www.g2.com/products/newswhip/reviews)

NewsWhip is a sophisticated media intelligence solution designed to provide users with real-time insights into global news and social media narratives. By leveraging advanced monitoring capabilities, predictive analytics, and innovative AI technology, NewsWhip empowers brands and publishers to stay informed about emerging stories and trends as they unfold across various platforms. This tool is particularly valuable for organizations that need to navigate the fast-paced landscape of news and social media, ensuring they can respond effectively to shifting narratives. The target audience for NewsWhip includes global brands, media organizations, and publishers who require timely and accurate information to inform their strategies. Major companies like Google and Nissan, as well as prominent newsrooms such as Reuters and The Associated Press, utilize NewsWhip to enhance their editorial strategies and risk management efforts. By providing a comprehensive view of what is happening in real-time, NewsWhip enables these organizations to cut through the noise and focus on the stories that matter most to their audiences. Key features of NewsWhip include its lightning-fast monitoring system, which tracks news and social media activity across a wide range of platforms. This feature allows users to identify rising narratives and gauge public sentiment, providing a clear picture of how stories are evolving. Additionally, the platform's predictive analytics capabilities help users anticipate the potential impact of these narratives, allowing for proactive decision-making. The introduction of AI Agents, which function as embedded analysts, further enhances the platform's utility by offering actionable insights and recommendations tailored to specific situations. By utilizing NewsWhip, organizations can significantly improve their response times to emerging stories, ensuring they remain relevant in a rapidly changing media environment. The ability to track momentum and understand audience engagement with specific narratives allows brands and publishers to craft timely and impactful content. This not only aids in risk mitigation but also enhances overall editorial strategy, enabling users to make informed decisions that resonate with their target audiences. NewsWhip stands out in the media intelligence category by combining cutting-edge technology with a user-friendly interface, making it an essential tool for anyone looking to navigate the complexities of today's news landscape.

**Average Rating:** 4.5/5.0

**Total Reviews:** 76

#### How Do G2 Users Rate NewsWhip?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.4/10 (Category avg: 8.6/10)
- **Social Reporting:** 7.9/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind NewsWhip?

- **Seller:** [Sprout Social](https://www.g2.com/sellers/sprout-social)
- **Company Website:** sproutsocial.com
- **Year Founded:** 2010
- **HQ Location:** Chicago, IL
- **Twitter:** @SproutSocial  
116,252 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=68375f2155e9c11aac20d94bebdf5dde3a64781f7a1b886633878a344b2f77f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1175268%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,767 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Marketing and Advertising
- **Company Size:** 39% Medium, 36% Large

#### What Are Recent G2 Reviews of NewsWhip?

**["Intuitive Dashboards & Easy Setup for Social Monitoring"](https://www.g2.com/survey_responses/newswhip-review-12634141)**

**Rating:** 4.0/5.0 stars

_— George D._

[Read full review](https://www.g2.com/survey_responses/newswhip-review-12634141)

**["Good job!"](https://www.g2.com/survey_responses/newswhip-review-8383590)**

**Rating:** 4.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/newswhip-review-8383590)

#### What Are G2 Users Discussing About NewsWhip?

- [What is NewsWhip used for?](https://www.g2.com/discussions/what-is-newswhip-used-for)

### [YouScan](https://www.g2.com/products/youscan/reviews)

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. The platform is particularly beneficial for a diverse range of users, including large corporations and smaller, customer-centric brands. With over 400 clients worldwide, including industry giants like Nestle, L'Oreal, and Coca-Cola, YouScan is trusted by both established brands and emerging companies. Its mission is to empower organizations to listen to their customers effectively, fostering improved engagement and strategic growth. YouScan boasts several key features that set it apart in the social listening category. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media images, including brand logo detection and automated visual content reports. Understanding the audience is crucial for effective marketing strategies, and YouScan excels in this area with its Audience Insights feature. This tool provides demographic information, interests, and occupations of individuals discussing brands and topics on social media, allowing users to tailor their marketing efforts to specific segments. The platform's powerful reporting capabilities, combined with a sleek and user-friendly interface, make it accessible and appealing to a wide range of users, from large enterprises to startups. Recognized by industry experts, YouScan has received accolades such as being named a "Cool AI Vendor for Marketing" by Gartner and winning multiple MarkTech Breakthrough Awards for "Best Social Media Monitoring Software." Founded in Kyiv, YouScan has grown into a distributed team with offices across Europe and Latin America, reflecting its commitment to serving a global clientele while continuously evolving to meet the needs of the market.

**Average Rating:** 4.7/5.0

**Total Reviews:** 300

#### How Do G2 Users Rate YouScan?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.2/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.9/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 9.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind YouScan?

- **Seller:** [YouScan](https://www.g2.com/sellers/youscan)
- **Company Website:** www.youscan.io
- **Year Founded:** 2010
- **HQ Location:** Kyiv, Kyiv City
- **Twitter:** @YouScan\_io  
441 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a0672b1309b31065f60c6ef8b85793c01d831a362043c9070d90ee72c0e3828e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F525639%2F&secure%5Burl_type%5D=linkedin_company_website)  
96 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Market Research
- **Company Size:** 48% Small, 35% Medium

#### What Do G2 Reviewers Say About YouScan?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend YouScan for its **excellent customer support** , providing prompt assistance and enriching onboarding experiences.
- Users praise YouScan for its **helpful customer support** that promptly addresses questions and enhances user experience.
- Users appreciate YouScan for its **ease of use** , boasting an intuitive interface and helpful customer support.
- Users are impressed by YouScan's **powerful analytics capabilities** , enabling them to uncover actionable insights efficiently.
- Users find YouScan's **social listening capabilities** invaluable for monitoring brand mentions and enhancing customer engagement.

##### Cons

- Users find the **learning curve challenging** , especially with search queries, making it tough for new users to adapt.
- Users find the **difficult learning** curve a challenge, needing time to master YouScan's extensive features effectively.
- Users express frustration with YouScan's **slow performance** when analyzing large data sets, impacting efficiency and usability.
- Users note the **limited features** of YouScan, especially in query counts and data extraction capabilities.
- Users face challenges with **data inaccuracy** due to limited query capabilities and difficulty in cleaning data effectively.

#### What Are Recent G2 Reviews of YouScan?

**["YouScan: Fast Reputation Management with Powerful AI and Responsive Support"](https://www.g2.com/survey_responses/youscan-review-13208468)**

**Rating:** 5.0/5.0 stars

_— Alberto M._

[Read full review](https://www.g2.com/survey_responses/youscan-review-13208468)

**["Saves me hours every week, genuinely changed how I handle big monitoring projects"](https://www.g2.com/survey_responses/youscan-review-13213522)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/youscan-review-13213522)

#### What Are G2 Users Discussing About YouScan?

- [What are the benefits and challenges of using YouScan for social media listening?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-youscan-for-social-media-listening)
- [What is YouScan used for?](https://www.g2.com/discussions/what-is-youscan-used-for) - 1 comment, 1 upvote

### [Pulsar Platform](https://www.g2.com/products/pulsar-platform/reviews)

Pulsar is the AI platform for Audience and Social Intelligence. Pulsar's products power real-time, data-driven decisions in critical marketing, insights and comms functions of global enterprise companies, governments, and agency groups. Products include Pulsar TRAC for social listening and advanced audience segmentation, Pulsar CORE for owned-channel performance tracking and benchmarking, Narratives AI for tracking public opinion trends, Pulsar CLEAR for advertising compliance and Pulsar Crisis Oracle for brand crisis monitoring. Unlike traditional social listening tools that focus on keyword volume, Pulsar uses vertical-specific AI and network analysis to identify the specific communities driving online conversations. Pulsar is primarily used for brand tracking, trend spotting/analysis/discovery, campaign measurement, narrative analysis and detection, reputation intelligence, brand crisis monitoring, customer experience, competitive intelligence, and product and marketing innovation. Pulsar collects social, search, news media and web data from 195 countries, detecting and understanding sentiment, topics and emotions in all languages. Beyond national and language coverage, Pulsar collects territory-specific data sources including VK, Naver, and Chinese data sources (Weibo, Little Red Book, Wechat, Baidu).

**Average Rating:** 4.3/5.0

**Total Reviews:** 100

#### How Do G2 Users Rate Pulsar Platform?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.2/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.4/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Pulsar Platform?

- **Seller:** [Pulsar Platform](https://www.g2.com/sellers/pulsar-platform)
- **HQ Location:** London, United Kingdom
- **Twitter:** @PulsarPlatform  
9,686 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a051ed8621d32ffe82956521be10d42cad709154a710ac55d481094e046fa851&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5064086%2F&secure%5Burl_type%5D=linkedin_company_website)  
159 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Public Relations and Communications
- **Company Size:** 39% Medium, 30% Large

#### What Do G2 Reviewers Say About Pulsar Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** of Pulsar Platform, which greatly enhances user experience and project success.
- Users find Pulsar Platform **exceptionally user-friendly** , benefiting from valuable insights and supportive team guidance.
- Users find the **exceptionally helpful team** at Pulsar invaluable for enhancing audience understanding and project success.
- Users value the **comprehensive analytics** of Pulsar Platform, enhancing audience understanding beyond traditional research methods.
- Users find **Pulsar Platform invaluable** for deep audience insights and seamless integration with their reporting tools.

##### Cons

- Users find the **heavy reliance on X data** challenging, leading to frustrations and complications in their experience.
- Users express frustration with the **heavy reliance on incomplete data** , which complicates their experience with the Pulsar Platform.
- Users are frustrated by the **lack of geo-filtering** for Reddit data, limiting relevance for specific audiences.
- Users find the inability to **geo-filter Reddit data** frustrating, affecting their audience targeting in specific markets.
- Users find the heavy reliance on X data a **painpoint** , which can lead to inaccuracies in relevant information.

#### What Are Recent G2 Reviews of Pulsar Platform?

**["Complete, Intuitive Tool with Powerful Multi-Source Insights and Client-Ready Reports"](https://www.g2.com/survey_responses/pulsar-platform-review-13190816)**

**Rating:** 5.0/5.0 stars

_— Marie B._

[Read full review](https://www.g2.com/survey_responses/pulsar-platform-review-13190816)

**["Tracking by Boolean and Core: deep conversations with a multichannel vision"](https://www.g2.com/survey_responses/pulsar-platform-review-13161900)**

**Rating:** 4.0/5.0 stars

_— ANGY P._

[Read full review](https://www.g2.com/survey_responses/pulsar-platform-review-13161900)

#### What Are G2 Users Discussing About Pulsar Platform?

- [What is Pulsar Platform used for?](https://www.g2.com/discussions/what-is-pulsar-platform-used-for)

### [Locobuzz](https://www.g2.com/products/locobuzz/reviews)

Locobuzz is an AI-powered customer experience platform that helps brands manage their digital presence and customer interactions across multiple channels. It enables businesses to monitor social media, news, and online conversations in real time, respond to customer queries through a unified dashboard, and analyze sentiment and trends using advanced analytics. The platform also supports content publishing, workflow automation, and AI-driven response suggestions. By centralizing engagement, insights, and support, Locobuzz helps organizations improve response efficiency, strengthen brand reputation, and make data-driven decisions to enhance overall customer satisfaction and business performance.

**Average Rating:** 4.3/5.0

**Total Reviews:** 122

#### How Do G2 Users Rate Locobuzz?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.1/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.0/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Locobuzz?

- **Seller:** [Locobuzz Solutions Pvt Ltd](https://www.g2.com/sellers/locobuzz-solutions-pvt-ltd)
- **Year Founded:** 2015
- **HQ Location:** Mumbai, IN
- **Twitter:** @Locobuzz\_India  
67 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=72d4f8e418044dc1b65e6e082060dab1b95d2409ea4172da87e1874ae0d64ff9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flocobuzz%2F&secure%5Burl_type%5D=linkedin_company_website)  
297 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Financial Services
- **Company Size:** 38% Small, 37% Medium

#### What Do G2 Reviewers Say About Locobuzz?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Locobuzz, aided by its intuitive CRM and supportive team.
- Users commend Locobuzz for its **helpful features** , enhancing user experience with quick insights and excellent support.
- Users commend Locobuzz for its **powerful AI-enabled features** that enhance social media listening and reporting capabilities.
- Users appreciate the **efficiency** of Locobuzz, praising its user-friendly interface and seamless workflow automation for complex tasks.
- Users commend Locobuzz for its **excellent customer support** , featuring responsive teams and effective training that enhance user experience.

##### Cons

- Users express frustration with the **slow loading** times of Locobuzz, leading to performance issues during use.
- Users feel that **improvement is needed** in dashboard customization and AI features to enhance overall performance.
- Users find the **limited features** of Locobuzz lacking depth, affecting usability and overall experience.
- Users often face **login issues** and auto logouts, which can lead to frustration and delays in their workflow.
- Users report **performance issues** including lag and slow portal response times, affecting their overall experience.

#### What Are Recent G2 Reviews of Locobuzz?

**["Locobuzz: User-Friendly App with an Always-Available Customer Success Team"](https://www.g2.com/survey_responses/locobuzz-review-13173623)**

**Rating:** 5.0/5.0 stars

_— Shabana B._

[Read full review](https://www.g2.com/survey_responses/locobuzz-review-13173623)

**["Streamlined Customer Service Experience Efficient, and Reliable"](https://www.g2.com/survey_responses/locobuzz-review-13048369)**

**Rating:** 5.0/5.0 stars

_— Aaysha Aasmin K._

[Read full review](https://www.g2.com/survey_responses/locobuzz-review-13048369)

#### What Are G2 Users Discussing About Locobuzz?

- [What is Locobuzz used for?](https://www.g2.com/discussions/what-is-locobuzz-used-for) - 1 comment

### [Mention](https://www.g2.com/products/mention/reviews)

Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, Twitter, Facebook, Tiktok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you! Start your 14-day free trial or talk to our experts by booking a demo!

**Average Rating:** 4.3/5.0

**Total Reviews:** 436

#### How Do G2 Users Rate Mention?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.2/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.3/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Mention?

- **Seller:** [Mention](https://www.g2.com/sellers/mention-56eaed5e-a8dc-4c92-96c4-b7d893e09357)
- **Year Founded:** 2012
- **HQ Location:** Paris
- **Twitter:** @mention  
21,128 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4d77ce160102386494b68576dff4b59012a36bba9da8c73d67a4742f07685cd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2541908%2F&secure%5Burl_type%5D=linkedin_company_website)  
684 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Internet, Marketing and Advertising
- **Company Size:** 62% Small, 27% Medium

#### What Do G2 Reviewers Say About Mention?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **real-time alerts** from Mention, significantly enhancing their ability to monitor brand and media presence promptly.
- Users find Mention's **ease of use** impressive, simplifying brand monitoring with intuitive features and quick setup.
- Users value the **time-saving features** of Mention, enabling quick reactions to trends and streamlined brand monitoring.
- Users value the **real-time analytics** of Mention, making brand monitoring and trend reaction efficient and effortless.
- Users value the **superior analytics** of Mention, which enhance their monitoring efficiency and responsiveness to brand conversations.

##### Cons

- Users find the **complex interface and inaccurate sentiment analysis** challenging, making the experience less user-friendly.
- Users find the **complexity of the interface** challenging initially, with setup and accuracy concerns affecting usability.
- Users find the **complex usage** challenging, especially with alert setup and varying accuracy in sentiment analysis.
- Users report **data inaccuracy** in sentiment analysis, complicating the reliability of insights and overall experience.
- Users find the **pricing too high** for small teams, which can limit accessibility and usage.

#### What Are Recent G2 Reviews of Mention?

**["Fulfils our requirements comfortably"](https://www.g2.com/survey_responses/mention-review-10910043)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/mention-review-10910043)

**["Real-Time Monitoring with Some Learning Curve"](https://www.g2.com/survey_responses/mention-review-12224620)**

**Rating:** 4.5/5.0 stars

_— Bhavesh ._

[Read full review](https://www.g2.com/survey_responses/mention-review-12224620)

#### What Are G2 Users Discussing About Mention?

- [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) - 1 comment

### [Sprinklr Insights](https://www.g2.com/products/sprinklr-insights/reviews)

Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, drive better customer experiences and take data-led decisions. Sprinklr Insights supports an industry-leading number of channels and data sources, delivers actionable insights in real-time across areas like marketing, sales, product development, strategy and operations, is customized to business and vertical-specific use cases and is powered by patented deep learning capabilities.

**Average Rating:** 4.3/5.0

**Total Reviews:** 100

#### How Do G2 Users Rate Sprinklr Insights?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.8/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.7/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Sprinklr Insights?

- **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr)
- **Year Founded:** 2009
- **HQ Location:** New York
- **Twitter:** @Sprinklr  
38,047 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2651bb6e84447f3b01d63e29fe0f8afcc3c5f50fd7788def648e7d5319fcae4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F399351%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,380 employees on LinkedIn®
- **Ownership:** NYSE: CXM

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 49% Large, 26% Medium

#### What Do G2 Reviewers Say About Sprinklr Insights?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **AI-powered analytics** of Sprinklr Insights, which enhance their social listening and trend analysis capabilities.
- Users appreciate the **powerful social listening and analytics capabilities** of Sprinklr Insights, enhancing their insights-gathering experience.
- Users appreciate the **AI-driven insights** of Sprinklr Insights, enhancing analytics and real-time activity monitoring.
- Users appreciate the **AI-driven insights** of Sprinklr Insights, enhancing analytics and facilitating real-time decision-making.
- Users appreciate the **powerful social listening and AI-driven analytics** of Sprinklr Insights, enhancing brand sentiment analysis.

##### Cons

- Users find the **learning curve steep** with Sprinklr Insights, complicating initial setup and understanding of its many features.
- Users find that **improvement is needed** in user-friendliness and features compared to competitors, making initial use challenging.
- Users find the **intuitiveness issue** with Sprinklr Insights challenging, making initial use overwhelming for new team members.
- Users find the **learning difficulty** with Sprinklr Insights to be quite steep, making it challenging for new team members.
- Users find the **limited customization options** challenging, often requiring retraining for effective use of Sprinklr Insights.

#### What Are Recent G2 Reviews of Sprinklr Insights?

**["Easy to use and fast"](https://www.g2.com/survey_responses/sprinklr-insights-review-10853976)**

**Rating:** 5.0/5.0 stars

_— Luis Felippe R._

[Read full review](https://www.g2.com/survey_responses/sprinklr-insights-review-10853976)

**["Really helpful to understand users, but experience can be improved"](https://www.g2.com/survey_responses/sprinklr-insights-review-11373702)**

**Rating:** 4.0/5.0 stars

_— Verified User in Pharmaceuticals_

[Read full review](https://www.g2.com/survey_responses/sprinklr-insights-review-11373702)

#### What Are G2 Users Discussing About Sprinklr Insights?

- [What are the benefits and challenges of using Sprinklr Insights for social media analytics?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-sprinklr-insights-for-social-media-analytics)
- [What is Sprinklr Modern Research used for?](https://www.g2.com/discussions/what-is-sprinklr-modern-research-used-for)

### [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews)

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

**Average Rating:** 4.4/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate Emplifi?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.8/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.6/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Emplifi?

- **Seller:** [Emplifi](https://www.g2.com/sellers/emplifi-7f303838-0fb9-47c0-bc12-d24f181fe4b2)
- **HQ Location:** Columbus , US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5aeabe4c65ed8808ff7358d654976880c558fe4998ce1c7d040a500b8f3d31d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femplifi%2F&secure%5Burl_type%5D=linkedin_company_website)  
547 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 44% Medium, 31% Large

#### What Do G2 Reviewers Say About Emplifi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Emplifi, enabling seamless collaboration and efficient social media management.
- Users value the **comprehensive social media management features** of Emplifi, enhancing teamwork and analytics across platforms.
- Users value the **easy access to social media analytics** , enabling effective monitoring of campaign performance and engagement.
- Users value the **analytics capabilities** of Emplifi, enabling effective monitoring and reporting of social media performance.
- Users value the **intuitive features** of Emplifi, which effectively support community management and social media analytics.

##### Cons

- Users note **missing features** in Emplifi, particularly the lack of Excel downloads and limited functionality in analytics.
- Users report **technical issues** with Emplifi, citing glitches and inconsistent support that disrupt workflows and stability.
- Users find **feature limitations** in Emplifi, noting a lack of essential capabilities for data analysis and insights.
- Users feel there is **improvement needed** in features like data download and the effectiveness of the inspiration tab.
- Users note a **lack of features** in Emplifi, particularly for analytics and platform-specific insights.

#### What Are Recent G2 Reviews of Emplifi?

**["Emplifi’s Intuitive Platform Makes Publishing and Dashboards Effortless"](https://www.g2.com/survey_responses/emplifi-review-12624587)**

**Rating:** 4.5/5.0 stars

_— Mel H._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12624587)

**["Evolving, User-Friendly Suite with Responsive Implementation Support"](https://www.g2.com/survey_responses/emplifi-review-12580996)**

**Rating:** 4.5/5.0 stars

_— John M. C._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12580996)

#### What Are G2 Users Discussing About Emplifi?

- [What is Emplifi Social Marketing Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-social-marketing-cloud-used-for)
- [What is Emplifi Service Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-service-cloud-used-for)
- [What is socialbakers?](https://www.g2.com/discussions/what-is-socialbakers) - 1 comment
- [Is social Baker free?](https://www.g2.com/discussions/is-social-baker-free)
- [What is scalability in Software?](https://www.g2.com/discussions/what-is-scalability-in-software)

### [Eclincher](https://www.g2.com/products/eclincher/reviews)

Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a unified social inbox, an AI auto-reply agent, web and social monitoring, smart queue auto-publishing, topic-suggested content, advanced live analytics with drag-and-drop customization, post approval, and team collaboration. Ranked #1 for ROI in social media management, eclincher integrates with Facebook, Instagram, X, LinkedIn, Google Business, YouTube, TikTok, Threads, Pinterest, Reddit, and more, boosting local SEO rankings and performance tracking. Eclincher is the ideal solution for managing multiple accounts, tracking performance, and optimizing digital presence. Key Features: - Publishing and Scheduling: Effortlessly plan, schedule, and automate publishing posts with AI agent, visual content calendar and customizable automation queues to streamline workflows. - Unified Social Inbox: Centralize and manage all messages, comments, reviews, and mentions in one place, ensuring no customer interaction is overlooked. Save time with AI Auto Reply agent to do the work for you. - Social Listening: Monitor brand mentions, keywords, hashtags, and industry trends to gain valuable insights and stay ahead of the competition. - Brand Monitoring: Track your brand’s reputation and online presence to understand customer perceptions and address feedback effectively. - Analytics and Reporting: Leverage in-depth analytics and create detailed, customizable reports to measure performance and refine your strategy. - Local Listings Management: Ensure accurate and consistent business information across directories to boost local SEO rankings and online trust. - Local SEO: Enhance your local visibility by optimizing keywords, business profiles, and content to reach your target audience effectively. Eclincher is designed for businesses of all sizes, making it easy to connect with audiences and thrive in the ever-evolving digital landscape.

**Average Rating:** 4.6/5.0

**Total Reviews:** 437

#### How Do G2 Users Rate Eclincher?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Social Measurement:** 9.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 9.0/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Eclincher?

- **Seller:** [Eclincher](https://www.g2.com/sellers/eclincher)
- **Year Founded:** 2012
- **HQ Location:** Palo Alto, CA
- **Twitter:** @eClincher  
10,947 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=25c356d43ae253c95248296c5fe1dea85404c99547ad8fe08d14e27db654bd0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3038721%2F&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager, CEO
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 78% Small, 16% Medium

#### What Do G2 Reviewers Say About Eclincher?

_AI-generated summary from verified user reviews_

##### Cons

- Users feel the **cost of Eclincher is high** compared to other programs offering similar features at lower prices.
- Users feel that Eclincher's pricing is **expensive** compared to other similar tools available at lower costs.
- Users find Eclincher's pricing to be **excessively high** compared to similar programs with lower costs.

#### What Are Recent G2 Reviews of Eclincher?

**["Efficiency and Exceptional Customer Service"](https://www.g2.com/survey_responses/eclincher-review-12210035)**

**Rating:** 5.0/5.0 stars

_— Marc-André D._

[Read full review](https://www.g2.com/survey_responses/eclincher-review-12210035)

**["AN AMAZING TOOL AND TEAM"](https://www.g2.com/survey_responses/eclincher-review-9559093)**

**Rating:** 5.0/5.0 stars

_— Carlos F._

[Read full review](https://www.g2.com/survey_responses/eclincher-review-9559093)

#### What Are G2 Users Discussing About Eclincher?

- [What is eclincher used for?](https://www.g2.com/discussions/what-is-eclincher-used-for)

### [NUVI](https://www.g2.com/products/nuvi/reviews)

Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage, analyze, locate, review, and capture your way to better customer experiences.

**Average Rating:** 4.2/5.0

**Total Reviews:** 127

#### How Do G2 Users Rate NUVI?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.0/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.4/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind NUVI?

- **Seller:** [Reputation](https://www.g2.com/sellers/reputation)
- **Year Founded:** 2006
- **HQ Location:** San Ramon, CA
- **Twitter:** @Reputation\_Com  
10,930 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd8ab4194897457b9490b1a63309e03ed802416797d3e7a6e4765f7bf427840b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1579888%2F&secure%5Burl_type%5D=linkedin_company_website)  
685 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager
- **Top Industries:** Marketing and Advertising, Public Relations and Communications
- **Company Size:** 57% Small, 34% Medium

#### What Are Recent G2 Reviews of NUVI?

**["social listening"](https://www.g2.com/survey_responses/nuvi-review-8159700)**

**Rating:** 5.0/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/nuvi-review-8159700)

**["Exceptional Reporting Features"](https://www.g2.com/survey_responses/nuvi-review-8231808)**

**Rating:** 5.0/5.0 stars

_— Matthew D._

[Read full review](https://www.g2.com/survey_responses/nuvi-review-8231808)

#### What Are G2 Users Discussing About NUVI?

- [What is NUVI used for?](https://www.g2.com/discussions/what-is-nuvi-used-for)

### [Infegy Starscape](https://www.g2.com/products/infegy-starscape/reviews)

Infegy Starscape is a cutting-edge social analytics platform that transforms how businesses understand their audiences through advanced social listening technology. Designed for marketers, researchers, and agencies who need rapid, data-driven consumer insights, Starscape delivers lightning-fast analysis of social media conversations across all major public platforms. Unparalleled Social Listening Capabilities At the heart of Starscape is sophisticated AI technology that goes far beyond basic social analytics. The platform leverages over a decade of natural language processing expertise to provide nuanced sentiment analysis that captures the true meaning behind consumer conversations. With advanced emotion detection, brands can identify feelings such as joy, love, and disgust, gaining deeper consumer insights into what truly drives their audience. Lightning-Fast Social Analytics Time is critical in today's fast-paced digital landscape. Infegy Starscape delivers instant access to social listening data—your most important searches are available on day one, with complex queries returning results in seconds rather than weeks. This speed advantage enables teams to respond quickly to emerging trends, competitive threats, and shifting consumer sentiment. Comprehensive Consumer Insights Starscape's social analytics engine provides extensive coverage with 17+ years of historical data, ensuring you never miss critical patterns in consumer behavior. The platform's entity recognition effortlessly tracks brands and individuals, while theme identification pinpoints purchase intent, churn risk, and other crucial conversational patterns. GDPR and HIPAA compliance ensure your social listening efforts meet regulatory requirements. Actionable Intelligence for Every Team Whether you're conducting market research, managing brand reputation, or analyzing competitive intelligence, Starscape's trustworthy generative AI delivers actionable summaries, audience personas, and reports you can confidently use for business decisions. Customizable dashboards, reusable templates, and white-label reporting options make it easy to share consumer insights across your organization or with clients. Transform your approach to social listening and unlock the consumer insights that drive growth. Infegy Starscape combines superior data quality, advanced social analytics, and AI-powered intelligence to help you make faster, smarter decisions based on a real-time understanding of your audience.

**Average Rating:** 4.5/5.0

**Total Reviews:** 212

#### How Do G2 Users Rate Infegy Starscape?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.4/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.5/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Infegy Starscape?

- **Seller:** [Infegy](https://www.g2.com/sellers/infegy)
- **Company Website:** infegy.com
- **Year Founded:** 2006
- **HQ Location:** Kansas City, MO
- **Twitter:** @Infegy  
3,585 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5e79555b8a0e4c8d02351cb78b7aed14695fc160646ac1527448abef202a06d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F428346%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Senior Strategist
- **Top Industries:** Marketing and Advertising, Market Research
- **Company Size:** 47% Medium, 34% Small

#### What Do G2 Reviewers Say About Infegy Starscape?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Infegy Starscape, finding it efficient for quick access to essential information.
- Users commend the **responsive customer support** from Infegy Starscape, ensuring quick assistance and optimal results.
- Users find Infegy Starscape a **super helpful and powerful tool** , enhancing client deliverables with insightful audience data.
- Users value the **AI summaries and query writing tool** in Infegy Starscape for saving time and enhancing insights.
- Users appreciate the **user-friendly interface** of Infegy Starscape, which simplifies navigation and enhances their data experience.

##### Cons

- Users note a **steep learning curve** with Infegy Starscape, requiring time and effort to master its features.
- Users experience **dashboard issues** with missing widgets and glitches, complicating the overall data visualization process.
- Users find that the **dashboard limitations** hinder usability, with missing widgets and a complex setup process.
- Users find **limited social listening** capabilities hinder the extraction of meaningful insights from overwhelming, irrelevant content.
- Users express concern over **missing features** like the dictionary and specific widgets, affecting data visualization and sentiment analysis.

#### What Are Recent G2 Reviews of Infegy Starscape?

**["Powerful Social Insights with Deep Historical Trend Tracking"](https://www.g2.com/survey_responses/infegy-starscape-review-12255074)**

**Rating:** 4.0/5.0 stars

_— Ravinder k._

[Read full review](https://www.g2.com/survey_responses/infegy-starscape-review-12255074)

**["Clear, Data-Driven Competitive Analyses Made Easy"](https://www.g2.com/survey_responses/infegy-starscape-review-13163075)**

**Rating:** 5.0/5.0 stars

_— Bella L._

[Read full review](https://www.g2.com/survey_responses/infegy-starscape-review-13163075)

#### What Are G2 Users Discussing About Infegy Starscape?

- [What does Infegy Atlas do?](https://www.g2.com/discussions/what-does-infegy-atlas-do)
- [What is the use of Infegy Atlas?](https://www.g2.com/discussions/what-is-the-use-of-infegy-atlas)
- [What does Infegy do?](https://www.g2.com/discussions/what-does-infegy-do) - 1 comment
- [How much does infegy cost?](https://www.g2.com/discussions/how-much-does-infegy-cost)

### [Synthesio](https://www.g2.com/products/synthesio/reviews)

Ipsos Synthesio is a pioneer in social listening and global leader in AI-enabled consumer intelligence. We help brands turn consumer-generated data into strategic, actionable insights by combining a best-in-class platform, the latest advancements in AI, Ipsos frameworks, and expert consultants. Our platform combines social, search, and survey data from more than 800 million data sources to provide the most complete, accurate picture of markets and consumers. Global consulting teams bring industry expertise, local context, and market research rigor to enable brands to make business decisions with speed, agility, and confidence.

**Average Rating:** 4.3/5.0

**Total Reviews:** 141

#### How Do G2 Users Rate Synthesio?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.5/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Synthesio?

- **Seller:** [Ipsos Synthesio](https://www.g2.com/sellers/ipsos-synthesio)
- **Year Founded:** 2006
- **HQ Location:** New York, NY
- **Twitter:** @Synthesio  
8,393 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7173d0a80f1f3f8cb5e8ad714c50500fbc7b9f4bb9eae91f6d8c0422586fd7fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1088807%2F&secure%5Burl_type%5D=linkedin_company_website)  
92 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 43% Large, 27% Medium

#### What Are Recent G2 Reviews of Synthesio?

**["Strategic Data Insights for Stronger Social Media Engagement"](https://www.g2.com/survey_responses/synthesio-review-12670967)**

**Rating:** 5.0/5.0 stars

_— Adrian Kurt C._

[Read full review](https://www.g2.com/survey_responses/synthesio-review-12670967)

**["An essential tool for social intelligence, designed to be the best for an agile and relevant use."](https://www.g2.com/survey_responses/synthesio-review-7033007)**

**Rating:** 4.5/5.0 stars

_— Verified User in Market Research_

[Read full review](https://www.g2.com/survey_responses/synthesio-review-7033007)

#### What Are G2 Users Discussing About Synthesio?

- [What is Synthesio used for?](https://www.g2.com/discussions/what-is-synthesio-used-for)

### [Orlo](https://www.g2.com/products/orlo/reviews)

Orlo is obsessed with one thing… “Building stronger and more resilient communities”. Trust is the foundation of any successful community with 42% of the UK population distrusting their local government. Orlo is the only Social Media Management platform purpose-built for the public sector and is already used by over 400 UK public sector organisations. Orlo’s tools include: Social Media Management Platform Social Listening Media Monitoring Insights Chatbot Live Chat Create campaigns that boost engagement, enhance experiences, and build trust, seamlessly uniting the conversations happening across social media platforms.

**Average Rating:** 4.4/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate Orlo?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.1/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.3/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Orlo?

- **Seller:** [Orlo](https://www.g2.com/sellers/orlo)
- **Year Founded:** 2013
- **HQ Location:** Birmingham, Midlands
- **Twitter:** @HelloOrlo  
7,097 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=81bd1a0a2a35bf1db2155bf2f8612dabc9ac9957b4ff9365a519265beca60651&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2819871%2F&secure%5Burl_type%5D=linkedin_company_website)  
102 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Government Administration
- **Company Size:** 55% Large, 30% Medium

#### What Are Recent G2 Reviews of Orlo?

**["Orlo - the time saving platform for content."](https://www.g2.com/survey_responses/orlo-review-8435106)**

**Rating:** 4.5/5.0 stars

_— Lauren A._

[Read full review](https://www.g2.com/survey_responses/orlo-review-8435106)

**["Importance of use of social media within community policing"](https://www.g2.com/survey_responses/orlo-review-9598937)**

**Rating:** 5.0/5.0 stars

_— Anna S._

[Read full review](https://www.g2.com/survey_responses/orlo-review-9598937)

#### What Are G2 Users Discussing About Orlo?

- [What is Orlo used for?](https://www.g2.com/discussions/what-is-orlo-used-for)

### [Audiense](https://www.g2.com/products/audiense/reviews)

At Audiense we are creating a one-stop shop for all your audience research needs powered by social data. We are here to empower your audience and marketing strategies. Traditional market research is faced with limitations in this fast-moving digital age. It’s time to unlock digital and social intelligence to develop informed audience strategies and address the fundamental challenge of culture always being on the move, making it difficult for existing consumer segmentation to keep up. Audiense aims to create brand relevance through cultural understanding. Our social consumer segments are derived from consumers’ behaviour “in the wild”, making it more likely to reflect real affinities and passion points becoming a powerful new input to the segmentation strategy. Audiense provides a great data-foundation to persona development, understanding the audiences that matter to your business, finding new audience pocket opportunities, identifying sponsorships/partnerships, content ideation, targeted advertising and so much more. We are proud to have served more than 100k+ customers globally since 2012 from our offices in the UK and Spain. Over the last 2 years Audiense has risen as a consolidator in the space acquiring SOPRISM, Tweet Binder and Affinio. As a result we have developed a suite of products powered by a variety of data sources diversifying our offering. We currently offer a range of products and services across 2 core Hubs: 1) Audiense Intelligence [3 products] Demand, Social and Digital Intelligence 2) X Marketing: [2 products] X advanced analytics & tracking and Community management

**Average Rating:** 4.5/5.0

**Total Reviews:** 242

#### How Do G2 Users Rate Audiense?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.3/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.2/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 7.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Audiense?

- **Seller:** [Audiense](https://www.g2.com/sellers/audiense)
- **Company Website:** www.audiense.com
- **Year Founded:** 2011
- **HQ Location:** London, England
- **Twitter:** @AudienseCO  
170,861 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5636fe434ecb3e03fc19533643d839bf18f2539b60c9084873b52c2b282ab2f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10529043&secure%5Burl_type%5D=linkedin_company_website)  
109 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Marketing and Advertising, Market Research
- **Company Size:** 50% Small, 33% Medium

#### What Do G2 Reviewers Say About Audiense?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **flexibility and depth** of Audiense for insightful audience exploration and effective stakeholder communication.
- Users appreciate the **flexibility and detailed insights** of Audiense, enhancing audience understanding and stakeholder communications.
- Users value the **flexibility and depth of insights** Audiense offers, enhancing audience understanding and client presentations.
- Users appreciate the **flexibility** of Audiense, enhancing audience exploration and efficient reporting for stakeholder presentations.
- Users value the **flexible analytics and deep audience insights** of Audiense, streamlining research and reporting considerably.

##### Cons

- Users find the lack of **audience search flexibility** limiting, preferring to avoid returning to Meltwater for refinements.
- Users find the **complex features** of Audiense overwhelming, making navigation challenging initially.
- Users find the **complexity of navigation** initially overwhelming due to the numerous features available on Audiense.
- Users find **data inaccuracy** in Audiense's reports, making them less reliable for overall audience representation.
- Users note the **data limitations** of Audiense, finding insights based on publicly available data may not fully represent audiences.

#### What Are Recent G2 Reviews of Audiense?

**["Invaluable to the Business"](https://www.g2.com/survey_responses/audiense-review-4630506)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/audiense-review-4630506)

**["Saves me hours of time!"](https://www.g2.com/survey_responses/audiense-review-10066252)**

**Rating:** 5.0/5.0 stars

_— Verified User in Media Production_

[Read full review](https://www.g2.com/survey_responses/audiense-review-10066252)

#### What Are G2 Users Discussing About Audiense?

- [What is Audiense used for?](https://www.g2.com/discussions/what-is-audiense-used-for)

### [Sendible](https://www.g2.com/products/sendible/reviews)

Sendible is a collaborative social media management platform built for digital marketing agencies, multi-brand and multi-location brands and franchises looking to scale without per-user seat pricing or complex operational overhead. Most enterprise social media tools force growing teams into a cost trap by charging hundreds of dollars per user per month and bundling team members into chaotic, shared dashboards. Sendible is built differently. We believe team collaboration and growth shouldn't come with a penalty. Sendible offers unlimited users across all plans. Additionally, Sendible offers five flexible plans thanks to its Workspace architecture that lets you choose exactly how many dedicated client or branch environments you need. Every workspace operates as its own isolated dashboard, complete with dedicated social profiles, custom permission groups, client-facing approval workflows, and automated reporting. Whether you are an independent team managing 2 client workspaces or a scaling agency handling 50 or more, Sendible gives you complete flexibility, transparent self-serve controls, and a predictable, flat-rate for adding new clients or brands to your account. ------- Key capabilities built for scaling agencies, franchises and multi-location brands: \> Unlimited team seats and multi-user workspaces: Add your entire agency team and client reviewers without paying per-seat fees. Keep client accounts completely separated with evergreen media assets, custom user roles, and distinct dashboard permissions. \> Flexible pricing and self-serve options: from five plan options (Core, Plus, Premium, Elite, Enterprise) with interactive workspace selectors. Easily add as many workspaces as you need or book a free strategy call with our team if you need a custom plan. \> Custom branded reporting and historical data exports: Create presentation-ready PDF reports with your branding, or export raw historical performance data as CSV or HTML files. Effortlessly blend social metrics into your internal data stacks, build client case studies, or perform deep-dive ROI analyses. \> Streamlined approval loops and permissions: Eliminate approval bottlenecks. Automatically route posts for review, customise user permission groups, and allow clients or managers to easily review, edit, and sign off on content before it goes live. \> Organise hashtags, post templates, and evergreen assets in centralised Content Libraries so your team can easily find and reuse proven content. Then, easily recycle and automatically reshare your best-performing posts at the right intervals, keeping profiles active and extending organic reach without rebuilding your content calendar. \>In-app creation suite and AI assist: Draft, design and optimise in one window with native Canva, Pexels, Bitly Pro and other integrations, supported by built-in AI Assist tools to refine copy and generate network-specific hashtags. ------- Deep platform integrations and workflow automation: Sendible connects natively to all major networks, including LinkedIn (Personal and Company), Instagram, Facebook, X (Twitter), TikTok, YouTube, Threads, Bluesky, and Google Business Profile. Connect Sendible with CRMs and project management tools such as Notion, monday.com, and ClickUp through Zapier. Automate repetitive administrative tasks, transfer information between platforms, and keep workflows moving across every client account. Create scalable, trackable content using dynamic UTM campaign tracking and custom field placeholders. Reduce manual updates while maintaining accurate campaign links and personalised details across posts and accounts. ------- Why growing teams choose Sendible: Unlike most of our competitors, which charge steep per-seat fees and lock basic agency features behind enterprise walls, Sendible delivers robust multi-client collaboration, white-label reporting, and predictable pricing built to help your business grow profitably. \> Agencies: Manage more clients profitably with dedicated workspaces, flexible permissions, approval workflows, and white-label reporting (full White Label solution is available as a paid add-on on Elite and Enterprise plans). \> Multi-brand and multi-location teams: Keep calendars, content, and reporting organised across brands or locations while maintaining central oversight. \> Software integrators: Use Sendible’s API to embed white-label social scheduling into your platform and deliver a seamless branded experience without building it from scratch. Of course, Sendible is also a great fit for local businesses and specialised verticals, including real estate, property management, car dealerships, hotels and hospitality, mortgage and loan officers, and dental clinics. Try it for free today or explore our flexible workspace plans.

**Average Rating:** 4.5/5.0

**Total Reviews:** 883

#### How Do G2 Users Rate Sendible?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.5/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.7/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Sendible?

- **Seller:** [Sendible](https://www.g2.com/sellers/sendible)
- **Year Founded:** 2009
- **HQ Location:** London
- **Twitter:** @Sendible  
13,622 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14d573740f1a7264f162a3b48280ba1c15fec3babca7e93139fc9f0f53dcf9e0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F979781%2F&secure%5Burl_type%5D=linkedin_company_website)  
44 employees on LinkedIn®
- **Phone:** +1 646-569-9029

#### Who Uses This Product?

- **Who Uses This:** Owner, Founder
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 79% Small, 16% Medium

#### What Do G2 Reviewers Say About Sendible?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Sendible to be **easy to use** , with quick setup and effective management for multiple accounts.
- Users value the **easy post scheduling** on Sendible, enhancing their workflow across multiple social media accounts effortlessly.
- Users enjoy the **easy scheduling process** and efficient management of multiple social media accounts on Sendible.
- Users enjoy the **easy scheduling of posts** across multiple social media platforms, enhancing efficiency and convenience in management.
- Users find **centralized management** on Sendible effortless, simplifying access and scheduling across multiple social media accounts.

##### Cons

- Users note **Instagram limitations** with Sendible, particularly in posting stories and account grouping restrictions.
- Users feel the **Instagram integration lacks functionality** , especially in layouts, video creation, and tagging capabilities.
- Users find the **layout issues** of Sendible frustrating, impacting their ability to manage posts efficiently.
- Users perceive a **lack of comprehensive features** in Sendible, particularly for multimedia content and ad management.
- Users report **publishing issues** with Sendible, including glitches, blurry images, and inconsistent LinkedIn integration.

#### What Are Recent G2 Reviews of Sendible?

**["Centralized, time-saving social scheduling with a clear content calendar"](https://www.g2.com/survey_responses/sendible-review-13052679)**

**Rating:** 4.5/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/sendible-review-13052679)

**["It Makes Social Media Planning More Organized and Time Saving"](https://www.g2.com/survey_responses/sendible-review-12852425)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/sendible-review-12852425)

#### What Are G2 Users Discussing About Sendible?

- [What is Sendible used for?](https://www.g2.com/discussions/what-is-sendible-used-for)
- [What does Sendible do?](https://www.g2.com/discussions/what-does-sendible-do)
- [What are the best social media management tools?](https://www.g2.com/discussions/sendible-what-are-the-best-social-media-management-tools)
- [Is Sendible free?](https://www.g2.com/discussions/is-sendible-free) - 1 comment
- [What is Sendible?](https://www.g2.com/discussions/what-is-sendible) - 1 comment

### [Quid](https://www.g2.com/products/quid-2023-10-05/reviews)

Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We deliver decision-ready insights, customized to your business goals and ready to act on. Whether you're trying to spot the next trend, understand what’s driving customer behavior, or outmaneuver a competitor, Quid connects the dots across millions of data points—from search and social to media and review content. Our custom AI models help you detect patterns, prioritize what matters, and take the right actions before the market moves.

**Average Rating:** 4.3/5.0

**Total Reviews:** 299

#### How Do G2 Users Rate Quid?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Social Measurement:** 8.4/10 (Category avg: 8.6/10)
- **Social Reporting:** 8.2/10 (Category avg: 8.6/10)
- **Brand Monitoring:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Quid?

- **Seller:** [Quid](https://www.g2.com/sellers/quid-9c099a09-0d38-4b46-9998-9af905581008)
- **Year Founded:** 2004
- **HQ Location:** 1111 6th Ave., STE 550 PMB: 164175 San Diego, CA 92101
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b2f6d4a5be30e10b351821c0287a8eb5763ca2c9d5999cd9331e4584ea2bebbc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F57753%2F&secure%5Burl_type%5D=linkedin_company_website)  
265 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager, Strategist
- **Top Industries:** Marketing and Advertising, Market Research
- **Company Size:** 46% Medium, 31% Large

#### What Do G2 Reviewers Say About Quid?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **powerful analytics** of Quid, enabling efficient report tracking and insightful data visualizations.
- Users appreciate the **user-friendly interface** of Quid, finding it simple and effective for their analysis needs.
- Users value the **insightful visualizations** of Quid, enhancing analysis and streamlining decision-making processes significantly.
- Users highlight the **intuitive interface** of Quid, praising its simplicity and effectiveness for data analysis.
- Users appreciate the **trend analysis capabilities** of Quid, enabling quick insights and informed decision-making from complex data.

##### Cons

- Users find Quid's pricing model **expensive** , posing challenges for smaller educational institutions and increasing the learning curve.
- Users face a **steep learning curve** with Quid, necessitating robust training and preparation for effective use.
- Users find Quid's **pricing model challenging** , particularly for smaller educational institutions seeking affordable solutions.
- Users face **budget constraints** due to high costs, making initial adoption challenging and limiting usability.
- Users face a **high cost** of Quid, which can be a barrier during the initial learning phase.

#### What Are Recent G2 Reviews of Quid?

**["Measurement That Works"](https://www.g2.com/survey_responses/quid-review-11325088)**

**Rating:** 4.5/5.0 stars

_— Lorayne R._

[Read full review](https://www.g2.com/survey_responses/quid-review-11325088)

**["This Will Change How We Visualize and See Data"](https://www.g2.com/survey_responses/quid-review-10677005)**

**Rating:** 5.0/5.0 stars

_— Shubham K._

[Read full review](https://www.g2.com/survey_responses/quid-review-10677005)

#### What Are G2 Users Discussing About Quid?

- [What is NetBase Quid used for?](https://www.g2.com/discussions/what-is-netbase-quid-used-for)

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