# Best SMS Marketing Software - Page 9

## How Many SMS Marketing Software Products Does G2 Track?

**Total Products under this Category:** 532

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Textellent (+6.25%) - Among all products in this category, Textellent recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank SMS Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 92,700+ Authentic Reviews
- 532+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for SMS Marketing Software
 ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=18809&focus%5B%5D=10366&focus%5B%5D=18815&focus%5B%5D=22329&focus%5B%5D=124128)

Highlighted products: Attentive, Insider One, Birdeye, SlickText, Podium, Textedly, Klaviyo, and HighLevel.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=podium&focus%5B%5D=textedly&focus%5B%5D=klaviyo&focus%5B%5D=highlevel)

**Sponsored**

### Vibes

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA).

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-08-14T15%3A14%3A01Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1569&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%3FhsCtaTracking%3D6d980e3a-dcf6-417b-add4-2899f43e3e76%257Cf299ef63-c00e-406d-b439-dd62a358186c%26page%3D9&secure%5Btoken%5D=7080d75a3f0ffc25571c51eb0ab335314644e90c388e056a42b4ac6231e245cd&secure%5Burl%5D=https%3A%2F%2Fwww.vibes.com%2Ftalk-to-vibes&secure%5Burl_type%5D=custom_url)

### [SendHub](https://www.g2.com/products/sendhub/reviews)

SendHub is a business SMS and voice platform that offers convenience, flexibility and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer support, dispatch and delivery and a wide range of other use cases, all within an easy-to-use web dashboard and mobile app. There's no hardware to install or configure - everything you need is included in your SendHub account.

**Average Rating:** 4.6/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate SendHub?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind SendHub?

- **Seller:** [SendHub](https://www.g2.com/sellers/sendhub)
- **Year Founded:** 2012
- **HQ Location:** Pleasanton, US
- **Twitter:** @SendHub  
1,486 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4dfa3e95b104b55edb36d2b8bc6bc12b08f28297ec6f64a37be378ae9c525ae8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2529777%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 42% Medium, 33% Small

#### What Do G2 Reviewers Say About SendHub?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of messaging** with SendHub, enjoying quick navigation and efficient contact management.
- Users praise the **ease of use** of SendHub's well-documented API and user-friendly interface for seamless integration.
- Users value the **easy integrations** with various platforms, enhancing functionality and user experience effortlessly.
- Users praise the **navigation ease** of SendHub, highlighting effortless integration and quick access to features and contacts.
- Users value the **exceptional analytics** and well-designed features of SendHub, enhancing their marketing efforts effortlessly.

##### Cons

- Users find the **limited communication options** of SendHub to be lacking, requesting additional platforms like WhatsApp.
- Users find **template issues** in SendHub frustrating, as creating distribution lists can be time-consuming.
- Users feel the **UX needs improvement** , citing outdated design and cumbersome trial process as major drawbacks.

#### What Are Recent G2 Reviews of SendHub?

**["Easy to navigate and friendly user."](https://www.g2.com/survey_responses/sendhub-review-8273716)**

**Rating:** 5.0/5.0 stars

_— Algene D._

[Read full review](https://www.g2.com/survey_responses/sendhub-review-8273716)

**["Seamless interface hits directly to the consumer expection"](https://www.g2.com/survey_responses/sendhub-review-8302609)**

**Rating:** 5.0/5.0 stars

_— Mugdha S._

[Read full review](https://www.g2.com/survey_responses/sendhub-review-8302609)

#### What Are G2 Users Discussing About SendHub?

- [What is SendHub used for?](https://www.g2.com/discussions/what-is-sendhub-used-for)

### [Agillic](https://www.g2.com/products/agillic/reviews)

Agillic is the trusted Nordic marketing automation platform headquartered in Copenhagen, Denmark. Founded in 1999, Agillic helps organisations make personalisation perform, delivering meaningful, data-driven customer experiences that drive increased customer lifetime value, improved engagement, and measurable ROI – all while keeping costs and operational complexity in check. Operating exclusively on proprietary, EU-based infrastructure, Agillic empowers clients to maintain full digital sovereignty while ensuring adherence to the evolving EU regulatory landscape, including GDPR, ePrivacy, DMA, the EU AI Act, NIS2, and DORA. The Agillic platform activates zero- and first-party data to power 1:1 communication at scale. Its flexible data and content models, including headless content, allows users to create content once and dynamically tailor it across email, SMS, app, web, and paid media. Advanced orchestration tools unify customer journeys across all owned and paid channels, while built-in AI features assist with segmentation, message creation, and campaign optimisation. Agillic also integrates seamlessly with partner technologies for real-time product recommendations.

**Average Rating:** 4.2/5.0

**Total Reviews:** 25

#### How Do G2 Users Rate Agillic?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 5.6/10 (Category avg: 8.4/10)
- **API Integration:** 9.7/10 (Category avg: 8.5/10)
- **Marketing Automation:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Agillic?

- **Seller:** [Agillic](https://www.g2.com/sellers/agillic)
- **Year Founded:** 1999
- **HQ Location:** Copenhagen, Denmark
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1f8b3c363f66b6f29d6cd576d651d0523f7ac9be6d8d45fcd7592f15fbb666b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fagillic&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 52% Medium, 32% Small

#### What Do G2 Reviewers Say About Agillic?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **advanced personalization and data-driven insights** of Agillic, greatly enhancing customer engagement and experience.
- Users appreciate the **high-quality customer support** provided by Agillic, enhancing their overall experience with the platform.
- Users find Agillic's **ease of use** enhances workflow and engagement, streamlining the user experience effectively.
- Users value Agillic for its **advanced personalization and high-quality support** , enhancing user experience and engagement significantly.
- Users value Agillic's **advanced integration capabilities** , enhancing engagement with effective data-driven communication across channels.

##### Cons

- Users feel that Agillic's **high cost of ownership** limits its accessibility and overall value for their needs.
- Users find the **difficult setup** of Agillic challenging, impacting usability and initial experience with the product.
- Users face **integration difficulties** with Agillic, as limited options hinder smooth functionality and setup processes.
- Users often face **limited integration options** with Agillic, leading to frustration during setup and usage.
- Users find the **steep learning curve** of Agillic challenging, complicating the initial setup process significantly.

#### What Are Recent G2 Reviews of Agillic?

**["Omnichannel marketing automation for personalized customer journeys"](https://www.g2.com/survey_responses/agillic-review-11757449)**

**Rating:** 4.5/5.0 stars

_— Bernardo V._

[Read full review](https://www.g2.com/survey_responses/agillic-review-11757449)

**["Boosts Engagement with Effective In-App Messaging"](https://www.g2.com/survey_responses/agillic-review-11883062)**

**Rating:** 4.0/5.0 stars

_— DHRUV B._

[Read full review](https://www.g2.com/survey_responses/agillic-review-11883062)

#### What Are G2 Users Discussing About Agillic?

- [What is Agillic used for?](https://www.g2.com/discussions/what-is-agillic-used-for)

### [Zoho Marketing Automation](https://www.g2.com/products/zoho-marketing-automation/reviews)

Zoho Marketing Automation is an all-in-one marketing automation platform trusted by over 100K+ users worldwide to simplify and automate campaigns across multiple channels like, email, SMS, WhatsApp, social media, and webpages. With built-in analytics, lead scoring, attribution, and a marketing planner, Zoho Marketing Automation enables teams to execute smarter, nurture better, and convert faster. Highlights of Zoho Marketing Automation 1. Build multichannel customer journeys across email, SMS, WhatsApp, social media, and webpages. 2. Visually map, launch, and automate complex multichannel campaigns using drag-and-drop functionality. 3. Measure and optimize how your journeys are performing with advanced analytics that track website behavior, lead attribution, lead path tracing, and more. 4. Simplify lead-to-revenue conversion by replacing manual guesswork with automated, rule-based scoring and nurturing systems. 5. Schedule, organize, and track all your campaign activities in one place for smoother, on-time execution with ZMA's built-in Marketing Calendar. 6. Automate ecommerce tasks like abandoned cart reminders and confirmations, sync your store data using integration platforms, and leverage these workflows to increase sales, cut costs, and improve customer experience. Zoho Marketing Automation helps businesses manage and automate their entire marketing journeys from lead generation to revenue. It unifies data, supports multichannel engagement across email, SMS, WhatsApp, social media, and webpages, and simplifies campaign creation with a drag-and-drop builder. With website analytics, lead scoring, attribution insights, and a built in marketing planner, teams can optimize performance. Ecommerce brands can also automate follow-ups, recover abandoned carts, and boost sales with AI-driven product recommendations. Experience unified marketing, automation, and analytics—all in one platform. Sign up today and turn your marketing automation investment into measurable growth.

**Average Rating:** 4.2/5.0

**Total Reviews:** 109

#### How Do G2 Users Rate Zoho Marketing Automation?

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Marketing Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Zoho Marketing Automation?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 57% Small, 34% Medium

#### What Do G2 Reviewers Say About Zoho Marketing Automation?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **automated and personalized responses** of Zoho Marketing Automation, enhancing their marketing efficiency and insights.
- Users appreciate the **ease of use** of Zoho Marketing Automation, noting its straightforward setup and intuitive interface.
- Users appreciate the **automation features** of Zoho Marketing Automation for facilitating personalized and efficient marketing workflows.
- Users value the **automation efficiency** of Zoho Marketing Automation, enabling seamless, responsive, and personalized marketing campaigns.
- Users appreciate the **responsive journey management** of Zoho Marketing Automation, allowing intentional and timely follow-up communications.

##### Cons

- Users find the **learning curve challenging** , especially beginners, due to a lack of guidance and overwhelming UI.
- Users report **poor customer support** , experiencing inconsistencies that hinder their overall satisfaction with Zoho Marketing Automation.
- Users find Zoho Marketing Automation to be **not very user-friendly** , with a clunky UI and a steep learning curve.
- Users struggle with a **steep learning curve** , finding it challenging to grasp the platform without adequate tutorials.
- Users find the **complex usability** of Zoho Marketing Automation challenging, requiring time and effort to navigate effectively.

#### What Are Recent G2 Reviews of Zoho Marketing Automation?

**["The best all in one marketing automation tool"](https://www.g2.com/survey_responses/zoho-marketing-automation-review-12590231)**

**Rating:** 4.0/5.0 stars

_— Akriti S._

[Read full review](https://www.g2.com/survey_responses/zoho-marketing-automation-review-12590231)

**["Easy tool for managing campaigns and workflows"](https://www.g2.com/survey_responses/zoho-marketing-automation-review-12745763)**

**Rating:** 4.5/5.0 stars

_— Gaurav S._

[Read full review](https://www.g2.com/survey_responses/zoho-marketing-automation-review-12745763)

#### What Are G2 Users Discussing About Zoho Marketing Automation?

- [How do I use Zoho marketing automation?](https://www.g2.com/discussions/how-do-i-use-zoho-marketing-automation) - 1 comment
- [Is Zoho a marketing automation tool?](https://www.g2.com/discussions/is-zoho-a-marketing-automation-tool) - 1 comment
- [What are marketing automation features?](https://www.g2.com/discussions/zoho-marketing-automation-what-are-marketing-automation-features) - 1 comment, 1 upvote
- [What are the four key features of marketing automation software?](https://www.g2.com/discussions/zoho-marketing-automation-what-are-the-four-key-features-of-marketing-automation-software) - 1 comment

### [One Call Now](https://www.g2.com/products/one-call-now/reviews)

One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email to groups—all through a simple click or call. When you need to get the word out quickly—regarding severe weather, utility outages, school closures and more—One Call Now makes it easy to create and send alerts from anywhere. Deliver the right information to the right people by segmenting groups and targeting your messages, whether sending routine messages about meetings, events, payments and past-due notices or emergency alerts. About OnSolve OnSolve is a global provider of advanced critical event management capabilities that help organizations identify, respond and recover to achieve successful outcomes during a crisis. OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. With OnSolve, customers have the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets and save lives.

**Average Rating:** 4.4/5.0

**Total Reviews:** 58

#### How Do G2 Users Rate One Call Now?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Marketing Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind One Call Now?

- **Seller:** [OnSolve](https://www.g2.com/sellers/onsolve)
- **Year Founded:** 1998
- **HQ Location:** Alpharetta, Georgia
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a22c4b60b1e6a30cbb8e398dc61a9a96ec0c7fc46679c7a7b15024372e805492&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcrisis24%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,337 employees on LinkedIn®
- **Phone:** +1 (858) 724 1200

#### Who Uses This Product?

- **Who Uses This:** Administrative Assistant
- **Top Industries:** Religious Institutions, Non-Profit Organization Management
- **Company Size:** 55% Medium, 38% Small

#### What Do G2 Reviewers Say About One Call Now?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of One Call Now, particularly appreciating its intuitive interface and reliable notifications.
- Users value the **easy communication** with One Call Now, ensuring urgent updates reach everyone accurately and efficiently.
- Users value the **instant communication** capability of One Call Now for urgent updates, ensuring accurate messaging for all.
- Users value the **immediacy and clarity of communication** with One Call Now, ensuring consistent message delivery to members.
- Users value the **communication efficiency** of One Call Now, ensuring urgent updates reach everyone accurately and immediately.

##### Cons

- Users experience **call issues** when numbers change unexpectedly, though reports assist in resolving these delays.
- Users find it challenging to keep contact information **up to date** , which affects their overall experience with One Call Now.
- Users find the **dashboard outdated and clunky** , affecting usability and overall satisfaction with One Call Now.
- Users often face **delay issues** when phone numbers aren't updated, though reports can assist in resolving the problem.
- Users find **updating contact information challenging** , which can lead to communication difficulties with One Call Now.

#### What Are Recent G2 Reviews of One Call Now?

**["Getting the message out"](https://www.g2.com/survey_responses/one-call-now-review-7264687)**

**Rating:** 5.0/5.0 stars

_— Joan E._

[Read full review](https://www.g2.com/survey_responses/one-call-now-review-7264687)

**["Awesome Product to Communicate with!!!"](https://www.g2.com/survey_responses/one-call-now-review-7278375)**

**Rating:** 5.0/5.0 stars

_— Mt. Olive S._

[Read full review](https://www.g2.com/survey_responses/one-call-now-review-7278375)

#### What Are G2 Users Discussing About One Call Now?

- [Is One Call Now free?](https://www.g2.com/discussions/is-one-call-now-free)
- [What is One Call Now app?](https://www.g2.com/discussions/what-is-one-call-now-app)
- [How does One Call Now work?](https://www.g2.com/discussions/how-does-one-call-now-work)
- [What is One Call Now used for?](https://www.g2.com/discussions/what-is-one-call-now-used-for) - 3 comments

### [Sonar](https://www.g2.com/products/sonar/reviews)

Texting has opened up new possibilities for how sales and marketing teams can build meaningful relationships with prospects and customers. Qualifying leads, converting prospects, and engaging with customers can be challenging. Introducing, Marchex Sonar, the intelligent text messaging platform built for business. Utilize the power of AI to automate initial communication, follow-ups, scheduling, drip campaigns, and more. With one of the highest rated user interfaces and user experiences, Sonar offers the best suite of functionality for sales and marketing teams on the channels customers prefer. Dozens of integrations enable you to seamlessly connect with your customers through your CRM or tech stack. Convert more leads, engage more effectively, and drive more revenue with Marchex Sonar.

**Average Rating:** 4.2/5.0

**Total Reviews:** 111

#### How Do G2 Users Rate Sonar?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 8.5/10 (Category avg: 8.4/10)
- **Marketing Automation:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Sonar?

- **Seller:** [Sonar](https://www.g2.com/sellers/sonar)
- **Year Founded:** 2014
- **HQ Location:** San Francisco, California
- **Twitter:** @Sonar  
9,100 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8ad4331540721cc7cea18ce78669acb28bc948a2e584365991990778c8556059&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9440274&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales Executive, Business Consultant
- **Top Industries:** Real Estate, Transportation/Trucking/Railroad
- **Company Size:** 64% Large, 25% Medium

#### What Are Recent G2 Reviews of Sonar?

**["Use Sonar Daily For Work"](https://www.g2.com/survey_responses/sonar-review-7033868)**

**Rating:** 4.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/sonar-review-7033868)

**["Good platform but limited use options"](https://www.g2.com/survey_responses/sonar-review-7034233)**

**Rating:** 4.0/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/sonar-review-7034233)

### [Maropost Marketing Cloud](https://www.g2.com/products/maropost-marketing-cloud/reviews)

When your email software can’t keep up with your marketing goals, it’s time to meet Marketing Cloud. Multichannel marketing software built for fast-growing businesses, Marketing Cloud gives you greater control over your email, SMS, and social media ad campaigns. With Maropost, effortlessly build and segment audiences, customize journeys, personalize communications, and deliver them automatically.

**Average Rating:** 4.4/5.0

**Total Reviews:** 140

#### How Do G2 Users Rate Maropost Marketing Cloud?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 8.8/10 (Category avg: 8.4/10)
- **API Integration:** 8.8/10 (Category avg: 8.5/10)
- **Marketing Automation:** 7.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Maropost Marketing Cloud?

- **Seller:** [Maropost, Inc](https://www.g2.com/sellers/maropost-inc)
- **Company Website:** www.maropost.com
- **Year Founded:** 2011
- **HQ Location:** Toronto, Canada
- **Twitter:** @Maropost  
21,835 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=56952028fb6b1a7281bed94712903eacd89ca5ba47f9508dad396038c8e7ce62&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F386756%2F&secure%5Burl_type%5D=linkedin_company_website)  
375 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 68% Small, 27% Medium

#### What Do G2 Reviewers Say About Maropost Marketing Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Maropost Marketing Cloud, simplifying campaign management and automation.
- Users value the **advanced segmentation and personalization** features of Maropost, enhancing targeted marketing campaigns effectively.
- Users value the **advanced segmentation and personalization** capabilities of Maropost Marketing Cloud for targeted campaigns.
- Users appreciate the **ease of A/B testing** in Maropost, enabling effective campaign targeting and scheduling.
- Users value the **powerful automation** features of Maropost Marketing Cloud, enhancing their campaign efficiency and effectiveness.

##### Cons

- Users express a desire for **copying capabilities** between accounts, highlighting a limitation in Maropost Marketing Cloud.
- Users find the **difficult learning** process for advanced features challenging and time-consuming with Maropost Marketing Cloud.
- Users face **integration issues** with limited third-party support, making it challenging to enhance their marketing efforts.
- Users face challenges due to the **limited third-party integrations** , impacting the overall functionality of Maropost Marketing Cloud.
- Users face a **steeper learning curve** for advanced features in Maropost Marketing Cloud, making it challenging to fully utilize.

#### What Are Recent G2 Reviews of Maropost Marketing Cloud?

**["Maropost is a top email marketing platform for my clients we serve."](https://www.g2.com/survey_responses/maropost-marketing-cloud-review-9928401)**

**Rating:** 5.0/5.0 stars

_— justin f._

[Read full review](https://www.g2.com/survey_responses/maropost-marketing-cloud-review-9928401)

**["Maropost Marketing Cloud – Quick Review"](https://www.g2.com/survey_responses/maropost-marketing-cloud-review-11020302)**

**Rating:** 4.5/5.0 stars

_— shubh b._

[Read full review](https://www.g2.com/survey_responses/maropost-marketing-cloud-review-11020302)

#### What Are G2 Users Discussing About Maropost Marketing Cloud?

- [What is Maropost Marketing Cloud used for?](https://www.g2.com/discussions/what-is-maropost-marketing-cloud-used-for) - 1 comment

### [Postscript](https://www.g2.com/products/postscript/reviews)

Postscript is the AI Retention Platform for brands. Trusted by 20,000+ leading ecommerce brands like Ruggable, Dr. Squatch, Thrive Cosmetics, and True Classic, Postscript helps merchants turn SMS into their #1 revenue channel, with a strong focus on list growth, compliance, and data-backed performance. SMS Marketing: From opt-in to order, Postscript helps brands grow their subscriber lists, create personalized campaigns, automate customer journeys, and drive more revenue and loyalty—all from a single platform built specifically for Shopify. Shopper: Postscript's AI shopping assistant that transforms SMS into personalized, two-way conversations at scale. Available 24/7, Shopper answers questions, recommends products, and helps shoppers find what they need, driving higher conversions and stronger subscriber engagement. CashBack: CashBack by Postscript helps brands increase conversions without relying on traditional discounts. By rewarding customers after purchase instead of offering upfront coupon codes, CashBack protects margins while delivering measurable revenue growth across SMS and other marketing channels. We're a fully remote team across North America, united by a shared mission to help ecommerce brands grow. We combine innovative products with exceptional customer support, guided by our core values: Fearless, 80/20, Animal, Customer-first, and Humility.

**Average Rating:** 4.8/5.0

**Total Reviews:** 155

#### How Do G2 Users Rate Postscript?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Reporting:** 8.2/10 (Category avg: 8.4/10)
- **API Integration:** 8.7/10 (Category avg: 8.5/10)
- **Marketing Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Postscript?

- **Seller:** [Postscript](https://www.g2.com/sellers/postscript)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @PostscriptIO  
9 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bdf21a8712ed63878a5c50e575665c1e39bd48e7444556136bae701c451b831d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18771172%2F&secure%5Burl_type%5D=linkedin_company_website)  
279 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 91% Small, 7% Medium

#### What Are Recent G2 Reviews of Postscript?

**["Simple, Easy-to-Use Platform Driving Strong Performance"](https://www.g2.com/survey_responses/postscript-review-12163989)**

**Rating:** 4.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/postscript-review-12163989)

**["Great Platform with OUTSTANDING Support"](https://www.g2.com/survey_responses/postscript-review-8797576)**

**Rating:** 5.0/5.0 stars

_— Megan M._

[Read full review](https://www.g2.com/survey_responses/postscript-review-8797576)

#### What Are G2 Users Discussing About Postscript?

- [What is Postscript used for?](https://www.g2.com/discussions/postscript-what-is-postscript-used-for)
- [What is PostScript in Photoshop?](https://www.g2.com/discussions/what-is-postscript-in-photoshop)
- [Is PostScript still used?](https://www.g2.com/discussions/is-postscript-still-used)
- [What is PostScript format?](https://www.g2.com/discussions/what-is-postscript-format)
- [What is PostScript used for?](https://www.g2.com/discussions/what-is-postscript-used-for)

### [Ontraport](https://www.g2.com/products/ontraport/reviews)

Ontraport is a CRM and marketing automation platform designed for small and mid-sized businesses that need to manage contacts, automate marketing and sales, process payments, and build web experiences from a single system. Unlike point solutions that require businesses to integrate multiple tools, Ontraport centralizes customer data, marketing automation, sales pipelines, payment processing, and website management in one shared database. This unified architecture allows teams to create connected workflows across every stage of the customer lifecycle without relying on third-party integrations or custom development. Ontraport is built for operations, marketing, and sales teams at established businesses that have outgrown entry-level tools but want an alternative to complex, high-cost enterprise platforms. Core features and capabilities: • CRM and contact management — a single shared customer record with unified contact history, segmentation, lead scoring, and visual sales pipelines • Marketing automation — multi-channel automation across email and SMS, with behavioral triggers, lead routing, and attribution reporting • Payments and ecommerce — order forms, upsells, subscriptions, declined transaction recovery, and a customer billing center • Dynamic CMS — no-code tools for building websites, landing pages, membership sites, online courses, and customer portals • Shared inbox — centralized customer communications across channels for support and sales teams • AI Assistant — runs inside automations with access to unified customer data to segment contacts, personalize messaging, and route communications automatically • Reporting and analytics — campaign performance tracking, revenue attribution, and contact-level activity history Ontraport integrates with third-party tools via API and Zapier and supports custom development through an open API. The platform is web-based and includes a mobile app for iOS and Android. Founded in 2006 and headquartered in California, Ontraport serves thousands of businesses across more than 60 countries.

**Average Rating:** 4.5/5.0

**Total Reviews:** 246

#### How Do G2 Users Rate Ontraport?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Ontraport?

- **Seller:** [Ontraport](https://www.g2.com/sellers/ontraport)
- **Company Website:** ontraport.com
- **Year Founded:** 2006
- **HQ Location:** Covina, CA
- **Twitter:** @Ontraport  
12,056 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ef3073a235e07fc659b8c09489d5d7ea7fcba6b6c3ea4a1393d1c073f5684e56&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2597064%2F&secure%5Burl_type%5D=linkedin_company_website)  
95 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Professional Training & Coaching, Marketing and Advertising
- **Company Size:** 93% Small, 4% Medium

#### What Do G2 Reviewers Say About Ontraport?

_AI-generated summary from verified user reviews_

##### Pros

- Users rave about the **amazing customer support** at Ontraport, appreciating prompt assistance and knowledgeable agents.
- Users love the **amazing customer support** from Ontraport, highlighting quick, knowledgeable assistance for their needs.
- Users greatly appreciate the **exceptional customer support** of Ontraport, highlighting responsive and knowledgeable agents to assist them.
- Users find Ontraport **very user friendly and intuitive** , making it easy to navigate and utilize its features effectively.
- Users value the **powerful automation** and contact management features of Ontraport, streamlining their business processes effectively.

##### Cons

- Users find the **steep learning curve** challenging, requiring time and support to fully understand the system.
- Users find the **interface not intuitive** , leading to a steep learning curve that can be overwhelming for beginners.
- Users report **poor customer support** , particularly regarding refunds and a rigid policy that prioritizes rules over relationships.
- Users find Ontraport's **no refund policy** frustrating, especially concerning charges for unused and dormant accounts.
- Users find **contact management confusing** , especially with automatic billing and using triggers to group contacts effectively.

#### What Are Recent G2 Reviews of Ontraport?

**["Ontraport has streamlined my business and helped me do more business online."](https://www.g2.com/survey_responses/ontraport-review-18725)**

**Rating:** 5.0/5.0 stars

_— Robyn C._

[Read full review](https://www.g2.com/survey_responses/ontraport-review-18725)

**["Ontraport Makes Building Pages and Sequences Easy for Small Businesses"](https://www.g2.com/survey_responses/ontraport-review-13105224)**

**Rating:** 4.0/5.0 stars

_— Leah H._

[Read full review](https://www.g2.com/survey_responses/ontraport-review-13105224)

#### What Are G2 Users Discussing About Ontraport?

- [Is Ontraport a CRM?](https://www.g2.com/discussions/is-ontraport-a-crm) - 2 comments
- [How much does Ontraport cost?](https://www.g2.com/discussions/how-much-does-ontraport-cost) - 2 comments
- [Who uses Ontraport?](https://www.g2.com/discussions/who-uses-ontraport) - 2 comments
- [What is Ontraport used for?](https://www.g2.com/discussions/what-is-ontraport-used-for) - 1 comment

### [Commio](https://www.g2.com/products/commio/reviews)

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our cloud communications platform also makes it easy to buy and port phone numbers, create route profiles and trunks for outbound voice calls, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate. Purchase phone numbers for inbound voice, route outbound domestic, toll-free, and international calls. Plus scale your text messaging communications with A2P SMS/MMS. Our Least Cost Routing (LCR) engine and database features – Location Routing Number (LRN), Caller Name (CNAM) and E911 – ensure that you're properly routing across our 40 high-quality carriers and paying the best price for every call.

**Average Rating:** 4.6/5.0

**Total Reviews:** 115

#### How Do G2 Users Rate Commio?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Reporting:** 8.8/10 (Category avg: 8.4/10)
- **API Integration:** 9.6/10 (Category avg: 8.5/10)
- **Marketing Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Commio?

- **Seller:** [Commio](https://www.g2.com/sellers/commio)
- **Year Founded:** 2009
- **HQ Location:** Raleigh, NC
- **Twitter:** @thinqing  
660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9a32b50fe2ece4ba0f605fd80d2c59f63591c6f7bf65d96e06a0fe0703e37266&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1911079%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 73% Small, 21% Medium

#### What Are Recent G2 Reviews of Commio?

**["Easy and Intelligent"](https://www.g2.com/survey_responses/commio-review-8943161)**

**Rating:** 5.0/5.0 stars

_— Nancie S._

[Read full review](https://www.g2.com/survey_responses/commio-review-8943161)

**["ThinQ/Commio - A Company That's On The Move"](https://www.g2.com/survey_responses/commio-review-6564640)**

**Rating:** 5.0/5.0 stars

_— Bob Z._

[Read full review](https://www.g2.com/survey_responses/commio-review-6564640)

#### What Are G2 Users Discussing About Commio?

- [What is thinQ by Commio used for?](https://www.g2.com/discussions/what-is-thinq-by-commio-used-for)

### [Octopush](https://www.g2.com/products/octopush/reviews)

Octopush | SMS sending platform: The quick and easy solution to send A2P messages worldwide in seconds. Octopush offers easy to use SMS sending solutions at the cutting edge of technology, adapted to all types of public. Octopush can address the challenges of SMS messaging for everyone, from SMEs to large groups, from marketing departments to communication agencies and IT companies. OTP: One time password prebuilt system SMS 2.0: SMS with a dedicated landing page builder. Database Renting: to grow your audience and generate more leads. Voice SMS: for delivering vocal SMS. HLR Lookup: Validate a mobile line in real-time. Virtual Numbers: Mobile number rental for sending and receiving SMS. API for Devs: Send and track your SMS easily with the Octopush.

**Average Rating:** 4.4/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Octopush?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 8.9/10 (Category avg: 8.4/10)
- **API Integration:** 9.2/10 (Category avg: 8.5/10)
- **Marketing Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Octopush?

- **Seller:** [Octopush](https://www.g2.com/sellers/octopush)
- **Year Founded:** 2012
- **HQ Location:** Marseille
- **Twitter:** @octopush  
25 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=20178799e3e10886b355b662e08cd0632cc9afaf8845b2c2554516332cc6ce2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foctopush%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 93% Small, 7% Medium

#### What Are Recent G2 Reviews of Octopush?

**["smart and good SMS marketing software"](https://www.g2.com/survey_responses/octopush-review-6692173)**

**Rating:** 5.0/5.0 stars

_— Admin V._

[Read full review](https://www.g2.com/survey_responses/octopush-review-6692173)

**["Highly recommended product for bulk SMS campaign"](https://www.g2.com/survey_responses/octopush-review-6701474)**

**Rating:** 5.0/5.0 stars

_— Chandrak B._

[Read full review](https://www.g2.com/survey_responses/octopush-review-6701474)

#### What Are G2 Users Discussing About Octopush?

- [What is octopus computer?](https://www.g2.com/discussions/what-is-octopus-computer)
- [What is Octopus technology?](https://www.g2.com/discussions/what-is-octopus-technology)
- [What is Octopus software used for?](https://www.g2.com/discussions/what-is-octopus-software-used-for)

### [Xeno](https://www.g2.com/products/xeno/reviews)

Xeno is a next-gen CRM for retail enabling brands to maximize ROI from their loyalty customer base. It enables retailers to build consumer understanding and run relevant campaigns.

**Average Rating:** 4.6/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate Xeno?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **Reporting:** 9.4/10 (Category avg: 8.4/10)
- **API Integration:** 8.9/10 (Category avg: 8.5/10)
- **Marketing Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Xeno?

- **Seller:** [Xeno](https://www.g2.com/sellers/xeno)
- **Year Founded:** 2015
- **HQ Location:** New Delhi, India
- **Twitter:** @xenohq  
142 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec2d54f07ebdb089e5e2a3b52487cb34da157ea683813c1c30ab753bfcd3ae59&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9321936%2F&secure%5Burl_type%5D=linkedin_company_website)  
138 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Food & Beverages, Retail
- **Company Size:** 50% Medium, 32% Small

#### What Are Recent G2 Reviews of Xeno?

**["Good Support Team"](https://www.g2.com/survey_responses/xeno-review-8191555)**

**Rating:** 4.0/5.0 stars

_— Ritik R._

[Read full review](https://www.g2.com/survey_responses/xeno-review-8191555)

**["Great platform for retailers"](https://www.g2.com/survey_responses/xeno-review-9881093)**

**Rating:** 5.0/5.0 stars

_— Anand P._

[Read full review](https://www.g2.com/survey_responses/xeno-review-9881093)

#### What Are G2 Users Discussing About Xeno?

- [What is Xeno used for?](https://www.g2.com/discussions/what-is-xeno-used-for) - 1 comment

### [M360](https://www.g2.com/products/m360/reviews)

M360 is an end-to-end marketing solution for shopping centers that streamlines multi-channel marketing execution, delivers personalized messages to shoppers at the most influential moments, and provides user-friendly reporting on KPIs that matter. With M360, shopping centers can build more complete shopper profiles, manage off-property and proximity-based text and email messaging, create automated messaging workflows, and view results in real time – all from a single platform.

**Average Rating:** 4.7/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate M360?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Reporting:** 9.3/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Marketing Automation:** 9.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind M360?

- **Seller:** [Pocketstop](https://www.g2.com/sellers/pocketstop)
- **Year Founded:** 2006
- **HQ Location:** Dallas, TX
- **Twitter:** @Pocketstop  
794 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58cc05031da6095789cb0b710383f677b750976223d9b9586340be3fd2c9bf20&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F387560%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®
- **Phone:** 877-840-2444

#### Who Uses This Product?

- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 61% Small, 30% Medium

#### What Are Recent G2 Reviews of M360?

**["The perfect solution to managing a large marketing program!"](https://www.g2.com/survey_responses/m360-review-5082645)**

**Rating:** 4.5/5.0 stars

_— Casey M._

[Read full review](https://www.g2.com/survey_responses/m360-review-5082645)

**["Best tool for marketing!"](https://www.g2.com/survey_responses/m360-review-6780536)**

**Rating:** 5.0/5.0 stars

_— RISHABH S._

[Read full review](https://www.g2.com/survey_responses/m360-review-6780536)

#### What Are G2 Users Discussing About M360?

- [What is M360 used for?](https://www.g2.com/discussions/what-is-m360-used-for)

### [Mobile Text Alerts](https://www.g2.com/products/mobile-text-alerts/reviews)

Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters most. Drive sales, send alerts, and increase engagement easily and affordably. We’re trusted by 20,000+ companies including leaders like Roblox, Yeti, Yamaha, Toyota, Chick-fil-A, and more. Why? Our platform is intuitive and powerful, our pricing can’t be beat, and our customer service is top-of-the-line (we don’t do bots here, ever). We make it easy to get set up - you’ll be able to send your first text in under 5 minutes from our user-friendly online platform or mobile app. Sign up now for a 14-Day Free Trial. To learn more about Mobile Text Alerts or to request a demo, visit https://mobile-text-alerts.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate Mobile Text Alerts?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Reporting:** 8.7/10 (Category avg: 8.4/10)
- **API Integration:** 8.8/10 (Category avg: 8.5/10)
- **Marketing Automation:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Mobile Text Alerts?

- **Seller:** [Mobile Text Alerts](https://www.g2.com/sellers/mobile-text-alerts)
- **Year Founded:** 2011
- **HQ Location:** New York, NY
- **Twitter:** @MobileTextAlert  
1,020 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4ba9165d165ed7e88115188ef6d9e994323d7f3fae144496c59b5de46e67df2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3571929%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management, Religious Institutions
- **Company Size:** 68% Small, 24% Medium

#### What Do G2 Reviewers Say About Mobile Text Alerts?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Mobile Text Alerts, enabling efficient communication for both instructors and students.
- Users appreciate the **automation features** of Mobile Text Alerts, finding them effective for mass texting solutions.
- Users value the **easy-to-use technology** of Mobile Text Alerts, which includes advanced features like drip campaigns and scheduled messaging.
- Users value the **affordable pricing** of Mobile Text Alerts, making it accessible for educators seeking effective communication tools.
- Users appreciate the **ease of use and sophisticated features** of Mobile Text Alerts, making communication seamless and effective.

##### Cons

- Users experience **slow and unresponsive customer support** , creating challenges despite recent improvements in assistance availability.
- Users find the **difficult learning curve** challenging, requiring support to grasp the system's components effectively.
- Users experienced **initial slow customer support** , though improvements have been noted over the past year.
- Users find the **interface not intuitive** , leading to confusion and reliance on support for assistance.
- Users find the **poor interface design** challenging and non-intuitive, requiring support to navigate the system.

#### What Are Recent G2 Reviews of Mobile Text Alerts?

**["Easy to use service for your business"](https://www.g2.com/survey_responses/mobile-text-alerts-review-9933480)**

**Rating:** 5.0/5.0 stars

_— Kari W._

[Read full review](https://www.g2.com/survey_responses/mobile-text-alerts-review-9933480)

**["Outstanding Customer Service and Flexible Pricing with Easy Messaging & Analytics"](https://www.g2.com/survey_responses/mobile-text-alerts-review-12890995)**

**Rating:** 5.0/5.0 stars

_— Jen L._

[Read full review](https://www.g2.com/survey_responses/mobile-text-alerts-review-12890995)

#### What Are G2 Users Discussing About Mobile Text Alerts?

- [What is Mobile Text Alerts used for?](https://www.g2.com/discussions/what-is-mobile-text-alerts-used-for) - 1 comment

### [DemandHub](https://www.g2.com/products/demandhub/reviews)

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

**Average Rating:** 4.8/5.0

**Total Reviews:** 58

#### How Do G2 Users Rate DemandHub?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Marketing Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind DemandHub?

- **Seller:** [DemandHub](https://www.g2.com/sellers/demandhub)
- **HQ Location:** Mississauga, Ontario
- **Twitter:** @DemandHub
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f43701f29f7cd95ab86731531b0157ba9f499412b9f4eafa24e53e34acf46e77&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdemandhub%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive, Hospital & Health Care
- **Company Size:** 95% Small, 3% Medium

#### What Do G2 Reviewers Say About DemandHub?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **responsive and efficient support** from DemandHub, resolving issues and saving time effectively.
- Users praise DemandHub for its **responsive and effective customer support** , resolving issues promptly and efficiently.
- Users appreciate the **ease of use** of DemandHub, finding it time-saving and user-friendly with helpful support options.
- Users appreciate the **quick responsiveness and effectiveness** of DemandHub, enhancing efficiency and saving valuable time.
- Users value the **efficiency** of DemandHub, as it resolves issues swiftly and automates tasks to save time.

##### Cons

- Users are disappointed by the lack of **Dark Mode** in DemandHub, which limits personalization and comfort during use.
- Users desire a **Dark Mode** feature in DemandHub to improve usability and reduce eye strain.

#### What Are Recent G2 Reviews of DemandHub?

**["Effortless Google Review Integration with Rapid Support"](https://www.g2.com/survey_responses/demandhub-review-12404501)**

**Rating:** 5.0/5.0 stars

_— Marion M._

[Read full review](https://www.g2.com/survey_responses/demandhub-review-12404501)

**["Automation and Quick Responses Elevate Our Practice"](https://www.g2.com/survey_responses/demandhub-review-12310659)**

**Rating:** 4.5/5.0 stars

_— Doug P._

[Read full review](https://www.g2.com/survey_responses/demandhub-review-12310659)

#### What Are G2 Users Discussing About DemandHub?

- [What is DemandHub used for?](https://www.g2.com/discussions/what-is-demandhub-used-for)

### [Bird](https://www.g2.com/products/messagebird-bird/reviews)

Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, over 15,000 global customers rely on Bird to solve their communication challenges. Our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient, and more accessible than ever before. To power these operations, we have offices on 4 continents and a world-class team of over 20 different nationalities available around the clock to support you.

**Average Rating:** 3.9/5.0

**Total Reviews:** 69

#### How Do G2 Users Rate Bird?

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 9.1/10)
- **Reporting:** 5.0/10 (Category avg: 8.4/10)
- **API Integration:** 5.0/10 (Category avg: 8.5/10)
- **Marketing Automation:** 5.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Bird?

- **Seller:** [Bird](https://www.g2.com/sellers/bird)
- **HQ Location:** Amsterdam, Netherlands
- **Twitter:** @messagebird  
4,209 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3554f22a706eac2ac5ceaa1b19d9958a45822303e04ef9484e4cefad16ba0041&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbirdhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
321 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 81% Small, 16% Medium

#### What Do G2 Reviewers Say About Bird?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **clean and intuitive UI** of Bird, making message management effortlessly simple.
- Users love the **intuitive UI** of Bird, which simplifies WhatsApp inbox management effectively.
- Users appreciate the **modern and intuitive UI** of Bird, making inbox management simple and professional.
- Users value the **robust API** of Bird, enhancing their WhatsApp Inbox management with seamless integrations.
- Users appreciate the **effective communication tools** of Bird, enhancing connections with customers and driving engagement.

##### Cons

- Users criticize Bird for its **poor customer support** , citing unhelpfulness and numerous unresolved technical issues.
- Users find Bird to be **expensive** with inadequate support, leading to frustrations and unmet expectations.
- Users face numerous **buggy features** in Bird, complicating their experience due to frustrating errors and inadequate support.
- Users find the **complex setup** of Bird challenging due to numerous bugs and lack of support and guidance.
- Users find the **difficult setup** of Bird frustrating due to numerous bugs and lack of adequate support documentation.

#### What Are Recent G2 Reviews of Bird?

**["Reliable and Scalable WhatsApp Inbox Solution"](https://www.g2.com/survey_responses/bird-review-10538242)**

**Rating:** 5.0/5.0 stars

_— Jayraj M._

[Read full review](https://www.g2.com/survey_responses/bird-review-10538242)

**["The best communication service provier"](https://www.g2.com/survey_responses/bird-review-7911889)**

**Rating:** 4.5/5.0 stars

_— Anil J._

[Read full review](https://www.g2.com/survey_responses/bird-review-7911889)

#### What Are G2 Users Discussing About Bird?

- [Does MessageBird have an app?](https://www.g2.com/discussions/does-messagebird-have-an-app)
- [What is MessageBird?](https://www.g2.com/discussions/what-is-messagebird)
- [How does MessageBird work?](https://www.g2.com/discussions/how-does-messagebird-work)
- [What is MessageBird used for?](https://www.g2.com/discussions/what-is-messagebird-used-for)

- [‹ Prev ‹ Prev](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=8#product-list)
- [1](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score#product-list)
- [2](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=2#product-list)
- …
- [5](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=5#product-list)
- [6](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=6#product-list)
- [7](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=7#product-list)
- [8](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=8#product-list)
- 9
- [10](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=10#product-list)
- [11](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=11#product-list)
- [12](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=12#product-list)
- [13](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=13#product-list)
- …
- [35](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=35#product-list)
- [36](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=36#product-list)
- [Next › Next ›](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7Cf299ef63-c00e-406d-b439-dd62a358186c&order=g2_score&page=10#product-list)

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[Network Monitoring Software](https://www.g2.com/categories/network-monitoring)

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[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)

[Expense Management Software](https://www.g2.com/categories/expense-management)

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[Browse SMS Marketing Themes](/categories/sms-marketing/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated July 14, 2026

SMS marketing software, also known as text message marketing, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way messaging to drive customer engagement and loyalty.

SMS marketing software often functions within broader omnichannel journey orchestration, using customer data to deliver coordinated and personalized customer experiences. Modern platforms leverage AI for content generation, predictive send-time optimization, behavioral segmentation, and can work with [conversational marketing software](https://www.g2.com/categories/conversational-marketing) to enable businesses to engage customers through personalized two-way messaging and automated responses.

### Core capabilities of SMS marketing software

To qualify for inclusion in the SMS Marketing category, a product must:

- Reach mobile users via SMS messaging
- Provide an opt-in opportunity for new subscribers
- Track interaction data related to each SMS campaign
- Provide analytics or insights into SMS marketing efforts

### Common use cases for SMS marketing software

- Sending promotional messages, discounts, and limited-time offers to drive immediate customer action
- Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates
- Delivering personalized reminders for appointments, reservations, renewals, or order pickups
- Supporting two-way customer communication for inquiries, feedback collection, and service interactions
- Sending transactional alerts such as order confirmations, shipping updates, and payment notifications
- Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging
- Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights
- Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach
- Re-engaging inactive customers through personalized follow-up messages or win-back campaigns

### How SMS marketing software differs from other tools

SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider mobile communication channels such as [WhatsApp marketing software](https://www.g2.com/categories/whatsapp-marketing), [RCS business messaging software](https://www.g2.com/categories/rcs-business-messaging), [push notification software](https://www.g2.com/categories/push-notification), and [mobile marketing software](https://www.g2.com/categories/mobile-marketing).

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