# Best SMS Marketing Software - Page 6

## How Many SMS Marketing Software Products Does G2 Track?

**Total Products under this Category:** 532

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Textellent (+6.25%) - Among all products in this category, Textellent recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank SMS Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 92,700+ Authentic Reviews
- 532+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for SMS Marketing Software
 ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=18809&focus%5B%5D=10366&focus%5B%5D=18815&focus%5B%5D=22329&focus%5B%5D=124128)

Highlighted products: Attentive, Insider One, Birdeye, SlickText, Podium, Textedly, Klaviyo, and HighLevel.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=podium&focus%5B%5D=textedly&focus%5B%5D=klaviyo&focus%5B%5D=highlevel)

**Sponsored**

### TextUs

TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-08-14T18%3A29%3A55Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=61377&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%3FhsCtaTracking%3D6d980e3a-dcf6-417b-add4-2899f43e3e76%257C83ff5620-cbf9-4204-a374-ede578fcfa38%26page%3D6&secure%5Btoken%5D=c26db22a91a47d9f8f837b93c9371f01fcd36bb411b64b14baf5f0e33612049e&secure%5Burl%5D=https%3A%2F%2Ftextus.com%2Fplatform%2F&secure%5Burl_type%5D=custom_url)

### [GetThru](https://www.g2.com/products/getthru/reviews)

Revolutionize outreach with GetThru, your P2P texting and calling powerhouse. Tailored for politics, education, or non-profits, it connects you seamlessly with members and supporters. Key Features: \> ThruText & ThruTalk Products: The dynamic duo streamlines communication, ensuring efficient goal-reaching. \> Unparalleled Speed and Reliability: ThruText sends 200+ messages/minute; ThruTalk reaches 250 dials/hour, with unbeatable uptime. \> Customizable and Flexible: Tailor campaigns with precision, using customizable data, advanced targeting, and quality control. \> Security Prioritized: Our commitment to secure communication aligns with the highest standards. Why GetThru? \> Proven Track Record: Assisting 2,000+ organizations since 2016. \> Mission Aligned: Choose a mission-driven partner. GetThru deeply cares about clients. \> Compliance Assurance: Stay on the right side of 10DLC, FCC, and TCPA regulations. Elevate your outreach, join top organizations—schedule a demo today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate GetThru?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 8.6/10 (Category avg: 8.4/10)
- **API Integration:** 7.8/10 (Category avg: 8.5/10)
- **Marketing Automation:** 8.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind GetThru?

- **Seller:** [GetThru](https://www.g2.com/sellers/getthru-b57ec811-cda5-4d37-ba49-c00211eb8667)
- **Year Founded:** 2016
- **HQ Location:** Beaverton, OR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb046b76d0f2f160e1a67e60c2cabc8d84d4bc5cdb950c626ea36d862999280f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetthru%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management, Civic & Social Organization
- **Company Size:** 65% Small, 27% Medium

#### What Do G2 Reviewers Say About GetThru?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficient customer support** of GetThru, enhancing their overall experience and usability of the platform.
- Users praise the **ease of use** of GetThru, finding it intuitive and effective for reaching their audience.
- Users praise GetThru's **outstanding customer support** , highlighting the responsiveness and helpfulness of the live support team.
- Users value the **efficiency** of GetThru, streamlining their get-out-the-vote campaigns with ease and effectiveness.
- Users laud GetThru for its **time-saving features** , streamlining campaigns with efficiency and user-friendly tools.

##### Cons

- Users find the **steep learning curve** frustrating, especially for volunteers and seniors unfamiliar with technology.
- Users face **confusion and tech glitches** during campaign setup, impacting their initial experience with GetThru.
- Users find the **difficult navigation** of GetThru's interface tedious, complicating the response selection process.
- Users face frequent **functionality issues** with error messages and disorganized exports, impacting their overall experience with GetThru.
- Users struggle with **navigation issues** , finding the interface cumbersome and the organization of features confusing.

#### What Are Recent G2 Reviews of GetThru?

**["User-Friendly and Efficient Tool for Campaigns"](https://www.g2.com/survey_responses/getthru-review-11867177)**

**Rating:** 5.0/5.0 stars

_— S T._

[Read full review](https://www.g2.com/survey_responses/getthru-review-11867177)

**["Effortlessly Engages Voters, Easy to Use"](https://www.g2.com/survey_responses/getthru-review-12652571)**

**Rating:** 5.0/5.0 stars

_— admin L._

[Read full review](https://www.g2.com/survey_responses/getthru-review-12652571)

### [ProTexting](https://www.g2.com/products/protexting/reviews)

ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS and MMS marketing campaigns. ProTexting provides the following service: 1. Sending of group SMS and MMS messages with emoji, track-able short URLs, data tags for better client experience. 2. ProTexting platforms provide a super quick way of sending bulk and individual SMS and MMS and will deliver the messages almost INSTANTLY! ProTexting's send rate is the best in the industry. 3. FREE Toll Free (TFN) number with all accounts. Short Codes are available as well. 4. Port (migrate) your existing number to ProTexting, free of charge. Enable your business phone for texting. 5. Setup SMS sign up keywords and forms to build your clients and leads. 6. Integrate with external service providers, such as MailChimp, Zapier, Shopify, Amazon Seller Central, Google Calendar, etc. 7. Amazing customer service, reachable via PHONE with no wait time. 8. FREE Demos, Training and Consulting to better setup your text messaging campaigns. 9. Run interactive SMS and MMS campaigns such as text 2 join, sweepstakes, voting, surveys, drip campaigns, Text 2 Screens, Q&A, etc. 10. International coverage for over 200 countries. The mobile phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones.

**Average Rating:** 4.8/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate ProTexting?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Reporting:** 9.4/10 (Category avg: 8.4/10)
- **API Integration:** 9.3/10 (Category avg: 8.5/10)
- **Marketing Automation:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ProTexting?

- **Seller:** [ProTexting](https://www.g2.com/sellers/protexting)
- **Year Founded:** 2010
- **HQ Location:** Plano, Texas
- **Twitter:** @ProTexting  
15,795 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=25965544ae98f2ea2b12dc44c8f07f8ab2b359e2450f754c1b243ab16e172301&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1921865%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager
- **Top Industries:** Information Technology and Services, Events Services
- **Company Size:** 46% Small, 37% Medium

#### What Are Recent G2 Reviews of ProTexting?

**["Ideal SMS service to grow your customer base."](https://www.g2.com/survey_responses/protexting-review-8594233)**

**Rating:** 4.5/5.0 stars

_— Houssem H._

[Read full review](https://www.g2.com/survey_responses/protexting-review-8594233)

**["Improve your marketing channels using ProTexting SMS."](https://www.g2.com/survey_responses/protexting-review-8617513)**

**Rating:** 4.5/5.0 stars

_— Santiago R._

[Read full review](https://www.g2.com/survey_responses/protexting-review-8617513)

#### What Are G2 Users Discussing About ProTexting?

- [What do you recommend for businesses considering ProTexting for SMS marketing?](https://www.g2.com/discussions/what-do-you-recommend-for-businesses-considering-protexting-for-sms-marketing)
- [What is ProTexting used for?](https://www.g2.com/discussions/what-is-protexting-used-for)

### [SendPulse](https://www.g2.com/products/sendpulse/reviews)

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month.

**Average Rating:** 4.6/5.0

**Total Reviews:** 686

#### How Do G2 Users Rate SendPulse?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 8.5/10 (Category avg: 8.4/10)
- **API Integration:** 8.7/10 (Category avg: 8.5/10)
- **Marketing Automation:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SendPulse?

- **Seller:** [SendPulse](https://www.g2.com/sellers/sendpulse)
- **Year Founded:** 2015
- **HQ Location:** New York
- **Twitter:** @SendPulseCom  
2,084 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c48e4c43fe79b718d450ef6fef5e46a158f2d9136cdaebce7bce9bdbf6f23f4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9359878%2F&secure%5Burl_type%5D=linkedin_company_website)  
192 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 90% Small, 9% Medium

#### What Do G2 Reviewers Say About SendPulse?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SendPulse to be **very easy to use** , enjoying a seamless sign-up process and intuitive interface.
- Users love the **automation capabilities** of SendPulse, streamlining email and message management effortlessly.
- Users love the **versatile functionality** of SendPulse, combining email, SMS, and chatbots in a user-friendly platform.
- Users appreciate the **user-friendly interface** of SendPulse, making campaign setup and management effortless and intuitive.
- Users highlight the **fantastic customer support** of SendPulse, appreciating the ability to speak to real people.

##### Cons

- Users note the **missing features** in SendPulse, particularly in the analytics and mobile app, hindering overall usability.
- Users find the **limited features** of SendPulse lacking, particularly in analytics and mobile app functionality.
- Users find the **learning curve steep** due to confusing FAQs and an overloaded interface for advanced features.
- Users express concerns over **limited options** in SendPulse, particularly in integrations and feature availability.
- Users find the **WhatsApp API setup and automation flow confusing** , which can frustratingly hinder their experience and efficiency.

#### What Are Recent G2 Reviews of SendPulse?

**["Chat Bot is a great source of information for our users and saves us great amount of work."](https://www.g2.com/survey_responses/sendpulse-review-8697479)**

**Rating:** 5.0/5.0 stars

_— Fernando C._

[Read full review](https://www.g2.com/survey_responses/sendpulse-review-8697479)

**["Sendpulse Does Everything I Need: Intuitive Chatbot Builder That Just Works"](https://www.g2.com/survey_responses/sendpulse-review-13054623)**

**Rating:** 4.5/5.0 stars

_— Vercueil v._

[Read full review](https://www.g2.com/survey_responses/sendpulse-review-13054623)

#### What Are G2 Users Discussing About SendPulse?

- [What is SendPulse used for?](https://www.g2.com/discussions/what-is-sendpulse-used-for) - 1 comment

### [Mogli](https://www.g2.com/products/mogli/reviews)

Mogli is a text messaging software solution for Salesforce that enables organizations to conduct and automate SMS, RCS, and WhatsApp communications directly within their CRM. Founded in 2011 and headquartered in Colorado, Mogli provides messaging solutions for Salesforce users, no matter how they use Salesforce. The company operates with a 100% US-based support team, ensuring clients receive consultative guidance from experts familiar with the Salesforce ecosystem and messaging regulations. By architecting its software specifically for Salesforce, Mogli ensures that messaging data remains centralized, secure, and accessible to the right people on your team. Mogli offers a robust feature set designed to help organizations scale their text message engagements across Salesforce, including Marketing Cloud. Key functionalities include: - Bulk Messaging: Send personalized bulk SMS, RCS, and WhatsApp messages to any group of recipients directly from Salesforce Campaigns, Reports, and List Views. - One-to-One Conversations: Empower recipients to start two-way SMS, RCS, and WhatsApp conversations directly within the Salesforce CRM. - Conversation View: Manage 1:1 text messages from one centralized interface, accessible from contact records or any standard/custom object. - Form Templates: Create dynamic experiences with branching logic and improve data collection with Mogli’s built-for-Salesforce technology. - Voice Messages: Deliver recorded voice messages to contacts via automation or live sends, increasing accessibility through multimedia content. - URL Tracking: Shorten URLs, track engagement, and promote your brand when sending links via text or any other channel. - Scheduler: A mobile-ready experience that enables leads and contacts to book meetings or RSVP directly inside the texting channel, reducing friction. - Conversation Summary: Manage message history more efficiently with AI-driven summaries that capture key points in the format most useful for your team. - Message Recommendation: Speed up outreach with AI-driven, personalized message suggestions tailored to your goals. -Agentic Text Messaging: Allow your agents to connect with your contacts over text messaging through Salesforce. Mogli addresses the challenge of declining email engagement by meeting stakeholders on the mobile channels they use most. By unifying all text message history within the CRM, Mogli eliminates data silos and provides a single source of truth for all interactions. This architecture allows teams to improve response rates and operational efficiency by automating routine tasks. Because Mogli provides messaging solutions for Salesforce users no matter how they use Salesforce, it offers a scalable solution that integrates with existing workflows, helping organizations increase impact without adding significant administrative overhead.

**Average Rating:** 4.6/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Mogli?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Marketing Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Mogli?

- **Seller:** [Mogli SMS](https://www.g2.com/sellers/mogli-sms)
- **Year Founded:** 2011
- **HQ Location:** Niwot, CO
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4149d2845b4e00aae857ffbd798b9056ab4672376da1a50c24c0f2a26a4b1af1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmogli-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
82 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 33% Small

#### What Do G2 Reviewers Say About Mogli?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** with Mogli, particularly for tracking messages and sending texts effortlessly.

##### Cons

- Users find Mogli **too expensive** for the limited texts offered, leading to dissatisfaction with its value.
- Users find Mogli's pricing too high, along with a **lack of sufficient features** for the cost involved.

#### What Are Recent G2 Reviews of Mogli?

**["Seamless Native Salesforce Integration with Top-Tier Onboarding and Support"](https://www.g2.com/survey_responses/mogli-review-13060456)**

**Rating:** 5.0/5.0 stars

_— Riley C._

[Read full review](https://www.g2.com/survey_responses/mogli-review-13060456)

**["Reliable Salesforce Integration That’s Intuitive and Easy for Staff"](https://www.g2.com/survey_responses/mogli-review-13119164)**

**Rating:** 4.5/5.0 stars

_— Carmesha S._

[Read full review](https://www.g2.com/survey_responses/mogli-review-13119164)

### [CloudContactAI](https://www.g2.com/products/cloudcontactai/reviews)

CloudContactAI is an AI-powered SMS, email, and voice platform for debt collection agencies, banks, and sports facilities. AI agents automatically respond to inbound text messages using full conversation history, not canned replies. An in-app AI assistant lets teams launch campaigns, pull stats, and draft messages through natural language chat. TCPA, FDCPA, and Reg F compliance built in. Integrates via SDK into collection platforms or use directly.

**Average Rating:** 4.9/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate CloudContactAI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Reporting:** 9.0/10 (Category avg: 8.4/10)
- **API Integration:** 9.8/10 (Category avg: 8.5/10)
- **Marketing Automation:** 9.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind CloudContactAI?

- **Seller:** [CloudContactAI](https://www.g2.com/sellers/cloudcontactai)
- **Year Founded:** 2019
- **HQ Location:** San Francisco, US
- **Twitter:** @cloudcontactai  
184 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89cccd70b7d314b85114bdc15e615ad42697739c5d4c17d034ce3581d233611d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcloud-contact-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 53% Medium, 47% Small

#### What Do G2 Reviewers Say About CloudContactAI?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **automation features** of CloudContactAI, which enhance efficiency and ensure timely communication.
- Users value the **personalized messaging capability** of CloudContactAI for strengthening customer relationships.
- Users enjoy the **ease of use** of CloudContactAI, finding it simple to navigate and schedule messages easily.
- Users appreciate the **easy communication** enabled by CloudContactAI's user-friendly scheduling feature, enhancing client interactions.
- Users love the **easy creation** of promotional messages with CloudContactAI, enhancing their marketing efforts effortlessly.

##### Cons

- Users experience **slow performance** with occasional lag during peak times, impacting overall efficiency and reliability.
- Users note that the **mobile app usability** requires enhancements for a smoother and more efficient experience.
- Users find the **initial setup complex** , though the support team is responsive and helpful in overcoming this hurdle.
- Users find the **limited customization** of message templates in CloudContactAI somewhat restrictive for their needs.
- Users find the **message templates a bit limited in customization** , which impacts their overall flexibility in communication.

#### What Are Recent G2 Reviews of CloudContactAI?

**["Elevating Customer Experience!"](https://www.g2.com/survey_responses/cloudcontactai-review-10521553)**

**Rating:** 5.0/5.0 stars

_— Darren L._

[Read full review](https://www.g2.com/survey_responses/cloudcontactai-review-10521553)

**["Essential for Customer Relations"](https://www.g2.com/survey_responses/cloudcontactai-review-10519598)**

**Rating:** 5.0/5.0 stars

_— Temple K. B._

[Read full review](https://www.g2.com/survey_responses/cloudcontactai-review-10519598)

### [MessageDesk](https://www.g2.com/products/messagedesk/reviews)

MessageDesk is a web-based business text messaging and shared SMS inbox platform that enables organizations to send and receive SMS/MMS from existing landline or VoIP phone numbers through a multi-user interface. MessageDesk is designed for mid-sized and larger teams that want a centralized way to handle texting without moving their primary phone numbers to a new carrier. MessageDesk supports U.S. and Canadian 10-digit numbers and can connect with all major VoIP providers and messaging services like Twilio, while allowing voice calls to remain with the current provider. Capabilities include: Text-enabling existing numbers: connect a business landline, Twilio, or VoIP number via number hosting/authorization, or use new local or toll-free numbers. Shared team inbox: all inbound/outbound conversations appear in a single inbox for multiple agents, with conversation history visible to the team. Relay automations/workflows: assignment, labeling, filtering, and internal collaboration features to automatically send messages and route conversations across threads. Messaging features: group texting, mass/broadcast texting, MMS messaging/media, templates, and scheduled text messages. Customers use MessageDesk in a variety of ways, including for appointment reminders, customer support via text, sales or lead follow-ups, dispatch and logistics messaging, HR and company updates, service and delivery updates, and billing notifications. MessageDesk also includes carrier registration support for A2P 10DLC, which is required for all business texting use cases in the U.S. You can use MessageDesk via any device with a web browser or download the companion mobile apps for iOS or Android. MessageDesk integrates with Zapier to connect to CRMs, forms, and scheduling tools. More integrations are planned for the future.

**Average Rating:** 4.6/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate MessageDesk?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Reporting:** 8.6/10 (Category avg: 8.4/10)
- **API Integration:** 8.3/10 (Category avg: 8.5/10)
- **Marketing Automation:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind MessageDesk?

- **Seller:** [Alderwood Labs](https://www.g2.com/sellers/alderwood-labs)
- **Year Founded:** 2018
- **HQ Location:** Reno, Nevada
- **Twitter:** @messagedeskapp  
93 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9d6dcced66e8c9657a37d1d6033de5b5347fbb738583ca2eed08d8df0d78c3f1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmessagedeskapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 77% Small, 20% Medium

#### What Do G2 Reviewers Say About MessageDesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users find MessageDesk **easy to use and setup** , making communication seamless for daily and official tasks.
- Users love the **easy communication** features of MessageDesk, enhancing connectivity and streamlining client interactions seamlessly.
- Users value the **automation features** of MessageDesk, significantly improving communication efficiency and management.
- Users value the **effective communication** features of MessageDesk, enhancing connectivity and collaboration among team members.
- Users highly value the **reliable customer support** of MessageDesk, which enhances their overall experience and satisfaction.

##### Cons

- Users express frustration with **complex processes** in MessageDesk, finding the setup and threading difficult to manage.
- Users find the pricing of MessageDesk to be **a bit high** , especially in comparison to competitors.
- Users face **messaging issues** with multiple threads and confusion over message credits in group conversations on MessageDesk.
- Users experience **number registration difficulties** and issues with duplicate contacts, complicating initial setup and usage.
- Users face **app incompatibility** issues, leading to multiple threads and complicating participation in group conversations.

#### What Are Recent G2 Reviews of MessageDesk?

**["It's a great app to messages and be connected with the team and colleagues"](https://www.g2.com/survey_responses/messagedesk-review-11499637)**

**Rating:** 5.0/5.0 stars

_— Disha D._

[Read full review](https://www.g2.com/survey_responses/messagedesk-review-11499637)

**["Message Desk improved the way my company communicates with clients and staff."](https://www.g2.com/survey_responses/messagedesk-review-10788405)**

**Rating:** 5.0/5.0 stars

_— Chris R._

[Read full review](https://www.g2.com/survey_responses/messagedesk-review-10788405)

#### What Are G2 Users Discussing About MessageDesk?

- [What is MessageDesk used for?](https://www.g2.com/discussions/what-is-messagedesk-used-for)

### [Hatch](https://www.g2.com/products/hatchify-hatch/reviews)

Hatch is the only customer communication platform designed for bottom-line growth. With your outreach and follow-up on autopilot, plus custom AI agents that text with your leads and customers, you can turn more leads into appointments, sales, and repeat customers without the overhead costs. Satisfy customers, alleviate employee burdens, and scale your revenue with Hatch.

**Average Rating:** 4.3/5.0

**Total Reviews:** 77

#### How Do G2 Users Rate Hatch?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Reporting:** 8.0/10 (Category avg: 8.4/10)
- **API Integration:** 8.6/10 (Category avg: 8.5/10)
- **Marketing Automation:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Hatch?

- **Seller:** [Hatch](https://www.g2.com/sellers/hatch-df7ccc7c-5adb-4b9c-9d72-a0f1946f5f76)
- **Year Founded:** 2016
- **HQ Location:** New York, NY
- **Twitter:** @usehatchapp  
314 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=565ccb18df2fc07bb65e1c220a2d0f813504fc66d6473ece5c6e15435926fc6f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fusehatchapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
169 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Construction, Consumer Services
- **Company Size:** 79% Small, 19% Medium

#### What Do G2 Reviewers Say About Hatch?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation capabilities** of Hatch, streamlining communication and lead management efficiently.
- Users appreciate the **ease of use** of Hatch, enjoying its seamless integration and straightforward functionality.
- Users value the **responsive customer support** from Hatch, enhancing their engagement and overall experience significantly.
- Users find Hatch to be **super helpful** , particularly appreciating its ease of use and effective lead management features.
- Users value the **fantastic customer support** from Hatch, enhancing their experience and integration with existing systems.

##### Cons

- Users experience **poor customer support** availability, making it challenging to get timely assistance when needed.
- Users are frustrated by the **missing features** in Hatch, such as lack of Facebook Messenger integration and incomplete functions.
- Users find the **complexity** of creating settings and formulas within Hatch frustrating, impacting their overall experience.
- Users find the **learning curve challenging** , requiring practice and support to navigate the software effectively.
- Users often face **message management challenges** due to insufficient visibility and limited scheduling options, affecting efficiency.

#### What Are Recent G2 Reviews of Hatch?

**["A Promising Tool for Growing Our Business"](https://www.g2.com/survey_responses/hatch-review-10573985)**

**Rating:** 5.0/5.0 stars

_— Logan D._

[Read full review](https://www.g2.com/survey_responses/hatch-review-10573985)

**["A Game-Changer for Sleep"](https://www.g2.com/survey_responses/hatch-review-11776720)**

**Rating:** 5.0/5.0 stars

_— Sarah S._

[Read full review](https://www.g2.com/survey_responses/hatch-review-11776720)

### [ClickSend](https://www.g2.com/products/clicksend-clicksend/reviews)

ClickSend is a simple, reliable SMS platform built for businesses that can't afford to miss a message. It’s seriously simple infrastructure that works straight out of the box — and keeps working as you grow. Backed by genuinely helpful 24/7 support from people who actually know their stuff. Send from the Dashboard in just a few clicks — or straight from your email inbox. Build with our clean, well-loved API docs. Or connect through hundreds of integrations and slot it straight into the tools your team already uses. Most users are up and sending within minutes. No developers required (but if you have one, they'll love us too). Why 90,000+ businesses and developers choose ClickSend: · Direct carrier routes to 190+ countries — no middlemen, no grey routes · 99.95%+ uptime so your messages go out when it matters · Lightning-fast delivery for time-sensitive comms · Pay-as-you-go pricing — scale up, scale down, only ever pay for what you send · 24/7 support from real people who actually understand the platform It's built for operational messaging as much as marketing. Appointment reminders, delivery notifications, 2FA codes, staff alerts, booking confirmations — the communications that keep a business running day to day. Trusted by healthcare and wellness clinics, financial services, real estate agencies, education providers, event organisers, construction companies and not-for-profits — and the developers building messaging into their products and workflows.

**Average Rating:** 4.1/5.0

**Total Reviews:** 49

#### How Do G2 Users Rate ClickSend?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10)
- **Reporting:** 7.8/10 (Category avg: 8.4/10)
- **API Integration:** 8.8/10 (Category avg: 8.5/10)
- **Marketing Automation:** 8.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ClickSend?

- **Seller:** [ClickSend](https://www.g2.com/sellers/clicksend)
- **Company Website:** www.clicksend.com
- **Year Founded:** 2013
- **HQ Location:** Perth, WA
- **Twitter:** @ClickSendSMS  
442 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1778b9c1025c1394da36942d0a51296da9d1a16532833bf87efefdfdc94e9af6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclicksend%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 69% Small, 20% Medium

#### What Do G2 Reviewers Say About ClickSend?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ClickSend, benefiting from its intuitive interface and simple campaign setups.
- Users love the **seamless integrations** of ClickSend with various tools, enhancing their marketing and communication workflows efficiently.
- Users appreciate the **well-priced solution** offered by ClickSend, making it a versatile tool for marketing needs.
- Users appreciate the **user-friendly interface** of ClickSend, enjoying seamless navigation and integration with existing systems.
- Users value the **affordable pricing** of ClickSend, praising its versatility and efficiency for various marketing needs.

##### Cons

- Users find ClickSend **expensive** with limited customization options, impacting overall satisfaction despite its helpful features.
- Users find ClickSend's pricing to be **a bit expensive** , particularly impacting high-volume messaging businesses.
- Users find ClickSend's **limited customization options** frustrating, as it restricts their ability to tailor messages effectively.
- Users find ClickSend lacks **many essential features** , limiting its functionality compared to more advanced programs.
- Users are concerned about **SMS delivery issues** that may affect real-time communication for their businesses.

#### What Are Recent G2 Reviews of ClickSend?

**["Simple, no-frills but gets job done"](https://www.g2.com/survey_responses/clicksend-review-10921169)**

**Rating:** 4.5/5.0 stars

_— Verified User in Food & Beverages_

[Read full review](https://www.g2.com/survey_responses/clicksend-review-10921169)

**["ClickSend SMS Review"](https://www.g2.com/survey_responses/clicksend-review-11746259)**

**Rating:** 5.0/5.0 stars

_— Justin T._

[Read full review](https://www.g2.com/survey_responses/clicksend-review-11746259)

#### What Are G2 Users Discussing About ClickSend?

- [What is ClickSend Fax Gateway used for?](https://www.g2.com/discussions/what-is-clicksend-fax-gateway-used-for)
- [What is ClickSend Email Gateway used for?](https://www.g2.com/discussions/what-is-clicksend-email-gateway-used-for)
- [What is ClickSend MMS Gateway used for?](https://www.g2.com/discussions/what-is-clicksend-mms-gateway-used-for)
- [What is ClickSend used for?](https://www.g2.com/discussions/what-is-clicksend-used-for)
- [Who uses ClickSend?](https://www.g2.com/discussions/who-uses-clicksend)

### [Adobe Journey Optimizer](https://www.g2.com/products/adobe-journey-optimizer/reviews)

Adobe Journey Optimizer is a leading customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to your customers. Profiles and Audiences: Built on the powerful Adobe Experience Platform, Journey Optimizer unifies customer data, creating real-time profiles and audiences that allow marketers to understand behaviors and preferences deeply, ensuring relevant interations at every touchpoint. The platform also prioritizes Data Governance & Privacy with comprehensive tools to help ensure brands are enabled to manage customer data responsibly and compliance with privacy regulations. Journey Orchestration: Harness an intuitive drag-and-drop journey canvas for creating complex, multi-step customer journeys. Marketers can orchestrate and activate messages, offers, and other content in real-time, and across channels, targeting customers based on behaviors, contextual data, business events such as sign-ups, purchases, order status, flight delays, loyalty, and more. Messages and Content: Simplify creating, managing, personalizing and optimizing messages and content through a variety of authoring options from drag-and-drop visual editing to HTML coding. Users can manage, find, and distribute all the digital assets for cross-channel messaging and content creation from one centralized location . The natively embedded, centralized asset repository makes accessing digital assets easy, for faster content creation. . Personalize every messaging element with dynamic content — from subject lines to body copy — ensuring that communications resonate with audiences. Intelligent Optimization: Run experiments and make data-driven decisions, ensuring personalized interactions that align with business goals. Leverage data and AI to determine the next-best offer, test out new offer ideas, and quickly apply learnings across the journey — in real-time and at scale. Experiment with and optimize the impact of your customer engagement — from fine-tuning specifics such as subject lines, body copy, and imagery to updating strategies like channel mix, journey length, engagement frequency and more. Consumers are inundated with marketing — a lot of which gets tuned out. Journey Optimizer lets you cut through the clutter with embedded AI, dynamic content capabilities, and end-to-end journey orchestration so you can anticipate and meet your customers’ needs.

**Average Rating:** 4.2/5.0

**Total Reviews:** 181

#### How Do G2 Users Rate Adobe Journey Optimizer?

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.1/10)
- **Reporting:** 7.1/10 (Category avg: 8.4/10)
- **API Integration:** 6.3/10 (Category avg: 8.5/10)
- **Marketing Automation:** 7.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Adobe Journey Optimizer?

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Company Website:** adobe.com
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe  
956,842 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website)  
42,087 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 38% Small, 33% Large

#### What Do G2 Reviewers Say About Adobe Journey Optimizer?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Adobe Journey Optimizer, making complex customer journeys simple and intuitive.
- Users praise Adobe Journey Optimizer for its **real-time data integration and seamless cross-channel journey orchestration** , enhancing customer engagement effectively.
- Users value the **personalization features** of Adobe Journey Optimizer, enabling tailored real-time customer experiences across multiple channels.
- Users value the **personalization services** of Adobe Journey Optimizer, enabling timely and relevant customer interactions effortlessly.
- Users benefit from the **automation capabilities** of Adobe Journey Optimizer, enhancing efficiency in customer communication and experience.

##### Cons

- Users find the **learning curve challenging** , especially for those new to the Adobe ecosystem and its features.
- Users find a **steep learning curve** in Adobe Journey Optimizer, making it challenging for new users to adapt.
- Users find the **difficult learning** curve steep, making the platform challenging for new and less technically savvy teams.
- Users find the platform to have a **complexity barrier** , making it challenging for new users and teams to navigate.
- Users face a **difficult setup** process for Adobe Journey Optimizer, requiring extensive training and technical skills for effective use.

#### What Are Recent G2 Reviews of Adobe Journey Optimizer?

**["Flexible Journeys, Challenging Setup"](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-12815921)**

**Rating:** 4.0/5.0 stars

_— Praney M._

[Read full review](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-12815921)

**["Effortless Customer Journeys, Needs Interface Simplification"](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-13159819)**

**Rating:** 5.0/5.0 stars

_— Rohit George V._

[Read full review](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-13159819)

### [Get it SMS](https://www.g2.com/products/get-it-sms/reviews)

Get It SMS No. 1 cloud communication platform which offers a simple, fast, and scalable way to help companies modernize their business methods. GetItSMS is a CPasS service which stands for Communication platform as a service where the premium services offered are WhatsApp bulk message, WhatsApp Business API, Bulk WhatsApp Marketing, WhatsApp OTP, WhatsApp chatbot, WhatsApp Shopify integration, WhatsApp WordPress integration, bulk SMS, OTP SMS, Email marketing, bulk voice call, Missed call alert &, etc.

**Average Rating:** 4.9/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Get it SMS?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Get it SMS?

- **Seller:** [GetItSMS](https://www.g2.com/sellers/getitsms)
- **Year Founded:** 2019
- **HQ Location:** N/A
- **Twitter:** @GetItSMS  
6 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ac70edeb7a611eab8da0d1804b9cc64758ba2b02d3537f7571cdbb0289be784b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetitsms%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 71% Small, 29% Medium

#### What Do G2 Reviewers Say About Get it SMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **user-friendly interface** of Get it SMS, making it accessible even for non-tech users.
- Users praise the **exceptional staff support** of Get it SMS, appreciating timely assistance and guidance for successful marketing campaigns.
- Users value the **user-friendly interface** of Get it SMS, simplifying bulk WhatsApp message management effectively.
- Users commend the **effective campaign management** of Get it SMS, enhancing audience reach and engagement effortlessly.
- Users love the **user-friendly interface** and extensive features of Get it SMS for managing bulk WhatsApp messages.

##### Cons

- Users feel that the **WhatsApp chatbot functionality needs improvement** to enhance their overall experience with Get it SMS.
- Users face **messaging issues** with Get it SMS, particularly when sending bulk messages on WhatsApp.
- Users find the **70 to 80% delivery rate** of Get it SMS embarrassing, overshadowing other positive aspects.
- Users feel the cost of Get it SMS is **not justified** by the support or delivery quality received.
- Users face **integration issues** with Get It SMS, lacking connections to Facebook and Instagram, affecting functionality.

#### What Are Recent G2 Reviews of Get it SMS?

**["Top notch technical support and great tool"](https://www.g2.com/survey_responses/get-it-sms-review-8431524)**

**Rating:** 5.0/5.0 stars

_— Madan C._

[Read full review](https://www.g2.com/survey_responses/get-it-sms-review-8431524)

**["The easiest and much better platform to generate leads through WhatsApp"](https://www.g2.com/survey_responses/get-it-sms-review-7855919)**

**Rating:** 5.0/5.0 stars

_— Bipin A._

[Read full review](https://www.g2.com/survey_responses/get-it-sms-review-7855919)

### [CallHub](https://www.g2.com/products/callhub/reviews)

CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns, advocacy groups, nonprofits, and businesses of all sizes. But CallHub is more than a software solution. We understand your needs for data security, high contact rates, automation, reliability, and compliance. CallHub is designed with these parameters in focus. Try us out today!

**Average Rating:** 4.8/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate CallHub?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 8.0/10 (Category avg: 8.4/10)
- **API Integration:** 9.3/10 (Category avg: 8.5/10)
- **Marketing Automation:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind CallHub?

- **Seller:** [CallHub](https://www.g2.com/sellers/callhub-b4d0a0b0-2029-47cf-9a69-3d15e0f35306)
- **Year Founded:** 2011
- **HQ Location:** Claymont, DE
- **Twitter:** @CallHub  
2,438 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1eecd1f966441810b94882034c2fd29c1eeeabe0cae063813f7640d3b07961f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcallhub.io%2F&secure%5Burl_type%5D=linkedin_company_website)  
212 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Political Organization
- **Company Size:** 74% Small, 23% Medium

#### What Do G2 Reviewers Say About CallHub?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **call recording feature** of CallHub for efficient call management and streamlined sales processes.
- Users value the **ease of use** of CallHub, enjoying flexibility without the need for extensive commitments.
- Users appreciate the **efficiency** of CallHub, streamlining call management and enhancing productivity seamlessly.
- Users value the **flexibility** of CallHub, allowing them to scale services without long-term commitments.
- Users find CallHub a **helpful dialing platform** for managing calls and sales while adding notes effortlessly.

##### Cons

- Users frequently experience **call issues** , including unexpected disconnections and echo, impacting their communication quality.
- Users find the **cost per minute high** and note that reporting features need significant improvement for B2B campaigns.
- Users experience frequent **connection issues** , including unexpected disconnections and call echoes, affecting their communication quality.
- Users experience frustrating **dialer limitations** with unexpected disconnections and echo during calls affecting communication quality.
- Users find the **cost per minute too high** , which may limit its value for budget-conscious businesses.

#### What Are Recent G2 Reviews of CallHub?

**["makes 100s of calls in minutes"](https://www.g2.com/survey_responses/callhub-review-10751335)**

**Rating:** 5.0/5.0 stars

_— Adrian C._

[Read full review](https://www.g2.com/survey_responses/callhub-review-10751335)

**["Good calling app for those wanting flexibilty"](https://www.g2.com/survey_responses/callhub-review-9212662)**

**Rating:** 4.0/5.0 stars

_— Norman P._

[Read full review](https://www.g2.com/survey_responses/callhub-review-9212662)

#### What Are G2 Users Discussing About CallHub?

- [What is CallHub used for?](https://www.g2.com/discussions/what-is-callhub-used-for)

### [Pendula](https://www.g2.com/products/pendula/reviews)

Pendula is an enterprise customer engagement platform designed to help organisations maximise Customer Lifetime Value and foster stronger connections with their audience. By focusing on "moments that matter," Pendula enables businesses to engage customers in a personalised way, optimising conversion rates and enhancing the overall experience across every touchpoint. This platform is especially beneficial for businesses aiming to streamline communication processes without requiring extensive technical knowledge. With no coding skills necessary, Pendula supports automated and personalised two-way communication across multiple channels, including mobile, SMS, email, social messaging, and even fax. Now with RCS (Rich Communication Services) as a new channel, Pendula’s platform provides even more flexibility, allowing customers to receive interactive, media-rich messages on compatible devices. This channel range ensures that customers receive messages at their convenience, regardless of location or preferred method of communication, and supports an omnichannel marketing approach. Pendula’s robust suite of engagement and workflow automation tools empowers organisations to understand and respond to customer behaviour effectively. Key features include real-time analytics, omnichannel engagement across mobile, in-app, and web platforms, and a user-friendly interface that enables rapid campaign creation and delivery. Pendula also integrates seamlessly with over 80 systems via a rich API and native-built integrations, making it adaptable to various organisational needs. Pendula’s advanced Intelligence Suite brings new dimensions to customer engagement with the use of Artificial Intelligence (AI), offering tools such as sentiment analysis, data classification, and categorisation. This suite enables businesses to gain deeper insights into customer preferences, attitudes, and needs, providing critical intelligence that allows organisations to deliver timely and relevant content tailored to their audience. By leveraging these insights, businesses can anticipate customer behaviours and respond in a proactive and personalised way, enhancing engagement across the customer journey. Pendula’s criteria segmentation and event-based flows give businesses granular control over their communication strategies. This means organisations can drill down within a flow, enabling the creation of targeted customer journeys that respond to specific customer segments. By tailoring messages to unique audiences based on behaviours, attributes, or past interactions, Pendula empowers businesses to ensure the right message reaches the right person at the right time. This degree of customisation is essential for driving meaningful engagement, as customers increasingly expect brands to interact with them in ways that are personalised and relevant. Moreover, Pendula’s workflow automation capabilities enable seamless updates to billing systems, CRM, and other source data, automatically triggering next best actions based on customer interactions. By integrating directly with platforms like Salesforce and Zuora, Pendula ensures that every customer interaction is seamlessly linked to relevant data, providing a comprehensive view of each customer’s journey. This unified data stream supports informed decision-making and allows businesses to optimise their engagement strategies over time. Trusted by clients such as Shippit, amaysim, Origin Energy, and the University of London, Pendula has demonstrated its ability to elevate customer engagement strategies across diverse industries.

**Average Rating:** 4.5/5.0

**Total Reviews:** 25

#### How Do G2 Users Rate Pendula?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 9.3/10 (Category avg: 8.5/10)
- **Marketing Automation:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Pendula?

- **Seller:** [Pendula](https://www.g2.com/sellers/pendula)
- **Company Website:** www.pendula.com
- **Year Founded:** 2017
- **HQ Location:** Surry Hills, New South Wales
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=05e55eb2180ad5e2a339a56f735ae719fc1355c93b6b01098812c673fc23c9ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpendulahq%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 64% Medium, 24% Small

#### What Do G2 Reviewers Say About Pendula?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Pendula's **top-notch customer support** , appreciating their responsiveness and guidance throughout the setup process.
- Users find Pendula to be an **easy and intuitive tool** that simplifies client connections and enhances their experience.
- Users value the **automation capabilities** of Pendula, which streamline communication and enhance campaign management effectively.
- Users highlight the **seamless integrations** of Pendula, enhancing their ability to manage communications effectively.
- Users find Pendula's **simplicity in setup and intuitive interface** enhances their ability to engage with customers effortlessly.

##### Cons

- Users note the **missing features** in Pendula, particularly regarding recipient visibility and SMS limitations, impacting usability.
- Users note **UI shortcomings** and suggest more advanced features for improved functionality and smoother integrations.
- Users note a steep **learning curve** initially, but appreciate the extensive help available to ease the process.
- Users find that **reporting visibility is limited** for complex analyses, hindering insights and comparisons across customer segments.
- Users note the **limited features** of Pendula, particularly regarding SMS availability and messaging automation options.

#### What Are Recent G2 Reviews of Pendula?

**["Easy to use, good UI"](https://www.g2.com/survey_responses/pendula-review-10530397)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/pendula-review-10530397)

**["Pendula: Reliable Tool with Outstanding Support"](https://www.g2.com/survey_responses/pendula-review-10641779)**

**Rating:** 5.0/5.0 stars

_— Paula T._

[Read full review](https://www.g2.com/survey_responses/pendula-review-10641779)

#### What Are G2 Users Discussing About Pendula?

- [What is Pendula used for?](https://www.g2.com/discussions/what-is-pendula-used-for)

### [Launch Control](https://www.g2.com/products/launch-control/reviews)

The outreach system behind millions in closed deals. Launch Control runs SMS, calling and direct mail inside one platform – built for real estate investors who care about cost per deal and not activity metrics. We solve key investing challenges by offering a low entry cost, strong ROI, a system that scales with our clients’ businesses, and a model built on taking daily action—backed by a 98% deliverability rate, a 318% increase in revenue per deal, a 109% increase in ROI, and a 71% decrease in lead-to-deal time.

**Average Rating:** 4.7/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Launch Control?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Reporting:** 9.2/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Launch Control?

- **Seller:** [Launch Control](https://www.g2.com/sellers/launch-control)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b12e151d64cf2f34f103bead842f0b3fbf7b27074aed62697e9e88419a3356d0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flaunch-control-app%2F&secure%5Burl_type%5D=linkedin_company_website)  
52 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Real Estate
- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Launch Control?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **accessible customer support** of Launch Control, ensuring priority assistance for all plans and effective communication.
- Users highlight the **easy setup** of Launch Control, enabling quick onboarding and immediate usability for beginners.
- Users find Launch Control to be **extremely user-friendly** , with easy setup and accessible customer support enhancing their experience.
- Users value the **effective automation** features of Launch Control, enhancing follow-ups and communication with leads effortlessly.
- Users praise the **user-friendly interface** of Launch Control, enabling efficient message management and follow-up support.

##### Cons

- Users find the **high complexity** of Launch Control challenging, with customer service adding to the frustration.
- Users often face **difficulties with customer service** , experiencing complexity and unhelpful interactions during onboarding.
- Users report experiencing **poor customer support** , struggling with unhelpful representatives and complex product navigation.

#### What Are Recent G2 Reviews of Launch Control?

**["Simple, Investor-Built Text Marketing Platform with Unmatched Support"](https://www.g2.com/survey_responses/launch-control-review-12458116)**

**Rating:** 4.5/5.0 stars

_— Nicholas K._

[Read full review](https://www.g2.com/survey_responses/launch-control-review-12458116)

**["Spectacular Customer Support and Very User Friendly"](https://www.g2.com/survey_responses/launch-control-review-12944907)**

**Rating:** 5.0/5.0 stars

_— Sahel A._

[Read full review](https://www.g2.com/survey_responses/launch-control-review-12944907)

### [Tatango](https://www.g2.com/products/tatango/reviews)

Since 2007, nonprofit organizations have used Tatango's best-in-class software to create meaningful text message conversations with donors, resulting in hundreds of millions of dollars being fundraised. Made to serve the needs of high-volume senders, Tatango's easy-to-use technology ensures that every client has the features and functionality to fully realize the power of text messaging within their organization and maximize their fundraising results.

**Average Rating:** 4.5/5.0

**Total Reviews:** 167

#### How Do G2 Users Rate Tatango?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 7.9/10 (Category avg: 8.4/10)
- **API Integration:** 7.6/10 (Category avg: 8.5/10)
- **Marketing Automation:** 7.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Tatango?

- **Seller:** [Tatango](https://www.g2.com/sellers/tatango)
- **Year Founded:** 2007
- **HQ Location:** Seattle, Washington
- **Twitter:** @tatango  
1,443 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9aca0e6e805376cbfbdf701c41836997d260fcb039e5b15a40f1d591dec8e37&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F201309%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Digital Strategist, Senior Digital Strategist
- **Top Industries:** Political Organization, Marketing and Advertising
- **Company Size:** 52% Small, 41% Medium

#### What Do G2 Reviewers Say About Tatango?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** at Tatango, noting their promptness and expertise in campaign optimization.
- Users praise Tatango's **exceptional support team** for being prompt, professional, and knowledgeable in campaign optimization.

##### Cons

- Users feel **misled about features** of the NXT interface, though customer service helps mitigate concerns.
- Users report experiencing **poor customer support** , leading to frustration and disappointment with Tatango's responsiveness.

#### What Are Recent G2 Reviews of Tatango?

**["Tatango is easy to navigate and the team is incredibly helpful!"](https://www.g2.com/survey_responses/tatango-review-9524468)**

**Rating:** 5.0/5.0 stars

_— Angie M._

[Read full review](https://www.g2.com/survey_responses/tatango-review-9524468)

**["We highly recommend Tatango to any organization looking to elevate their messaging capabilities."](https://www.g2.com/survey_responses/tatango-review-10560826)**

**Rating:** 4.0/5.0 stars

_— Nicole L._

[Read full review](https://www.g2.com/survey_responses/tatango-review-10560826)

#### What Are G2 Users Discussing About Tatango?

- [What is Tatango used for?](https://www.g2.com/discussions/what-is-tatango-used-for)

### [360 SMS APP](https://www.g2.com/products/360-sms-app/reviews)

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records. With AI and AI agents supporting every stage of the customer journey, teams can create meaningful conversations, elevate engagement strategies, generate more business, and convert more effortlessly. Teams can send and receive messages across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more—without switching tools or losing context. Every interaction is automatically logged against Leads, Contacts, and custom objects, giving teams a complete and connected view of customer communication. 360 SMS supports both no-code automation for quick setups and advanced Salesforce automation using Flows, APIs, and integrations for scalable use cases. AI-powered capabilities help teams work smarter with real-time language translation, AI-suggested replies, message refinement, template quality scoring, conversation summaries, and next-action recommendations. Built-in compliance tools help manage opt-ins and opt-outs intelligently, support selective consent, and adapt to future regulations using custom fields. AI chatbots further automate engagement by answering FAQs, qualifying leads, scheduling meetings, and routing conversations when human attention is needed. Used by sales, marketing, service, education, healthcare, financial services, and more, 360 SMS modernizes Salesforce digital engagement—making conversations faster, smarter, and more impactful across every channel. 360 SMS Powerful Features: -Single/ Bulk SMS / Messages -Conversation Manager -Link Shortening and Tracking -SMS Scheduling -Batch Texting from Reports & Campaigns -Incoming Alerts -Automation via Flows, Workflows, APEX & API -No-code Automation for recurring messages -Utility Bar (1-Click Reply) -Auto-assign replies to owners -BYON - Bring Your Own Number(s) -Email replies delivered as SMS -Pause campaigns during off-hours -Consistent sender identity -Long code, Dedicated and shared Short Codes, Toll-free number -SMS History 360 SMS AI features: -AI-powered P2P Messaging -Speech-to-Text Message Drafting -Template Quality Scoring -AI-Driven Multichannel Drip Campaigns -AI Chatbots & Surveys -Language Translation -AI Compliance Monitor -Conversation analysis -AI Message Rephrasing and Refining Key Benefits of 360 SMS: -Reach customers on their preferred channel: Engage across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and 15+ channels from a single platform—no tool switching, no fragmented conversations. -Deliver connected experiences: Launch one drip campaign across multiple channels at once and deliver a connected, well-timed experience that feels personal and consistent. -Keep every conversation contextual: All messages are automatically logged against Salesforce and Zoho records, giving teams full visibility into past interactions, history, and engagement. -Respond faster with AI and AI Agents intelligence: Use AI-suggested replies, message refinement, conversation summaries, and 50+ AI Agents to handle FAQs, qualify leads, route conversations, and recommend next best actions. -Reduce manual work and boost productivity: Set up automated messages, follow-ups, reminders, and workflows without coding—or scale further using Salesforce Flows, APIs, and integrations. -Turn conversations into measurable outcomes: Drive replies, conversions, bookings, and follow-ups through AI-led drip campaigns and actionable conversation insights. -Stay compliant and reduce financial and legal risks: Built-in opt-in and opt-out management, selective consent, and future-ready compliance controls help teams message confidently at scale. -Scale globally with confidence: Trusted by 60K+ users across 100+ countries, 360 SMS supports global communication with AI-powered language translation and localization. -Proven, trusted, and enterprise-ready: Backed by over a decade of innovation and a 4.98/5 AppExchange rating from 1,200+ reviews, 360 SMS is a reliable choice for growing businesses. -Works across industries and teams: Whether it’s sales, marketing, service, education, healthcare, finance, or operations, 360 SMS adapts to any industry and B2B use case. -Native to Salesforce and Zoho: No external tools, no data silos—just seamless multichannel digital engagement fully embedded within Salesforce and Zoho. FAQs: What makes the 360 SMS App unique? 360 SMS is unique because it’s fully Salesforce-native and built to elevate digital engagement across 15+ channels, not just sending messages. It brings multichannel messaging, AI-powered automation, and AI agents together in one place—so teams can manage conversations, campaigns, and follow-ups to drive more engagement, leads and conversions. Why should someone choose the 360 SMS app over its competitors? 360 SMS is built to transform digital engagement, not just message sending. It supports 15+ channels, enables multi-channel drip campaigns, and includes out-of-the-box AI chatbots and AI agents that automate conversations, follow-ups, and engagement across the customer journey. Teams operate from a unified messaging console inside Salesforce, keeping every conversation, reply, and action connected. With no-code automation, advanced Salesforce automation options, and AI-powered assistance, 360 SMS helps teams engage faster, smarter, and at scale—without switching tools or adding complexity. Who is the primary audience for the 360 SMS app? B2B teams across industries often struggle to manage conversations across multiple channels while keeping data, context, and compliance intact. 360 SMS is built for sales, marketing, service, education, healthcare, finance, and operations teams using Salesforce or Zoho. It works across industries and helps teams handle high volumes, automate follow-ups, and deliver connected, AI-assisted digital engagement—without switching tools or adding complexity. What’s the story behind the 360 SMS app? 360 SMS was created to solve a simple problem: messaging inside Salesforce shouldn’t feel fragmented or outdated. Over the last decade, it has evolved into a trusted, AI-powered digital engagement platform used by 60k+ users worldwide—helping teams have faster, smarter, and more meaningful conversations across every channel.

**Average Rating:** 4.7/5.0

**Total Reviews:** 80

#### How Do G2 Users Rate 360 SMS APP?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Reporting:** 8.2/10 (Category avg: 8.4/10)
- **API Integration:** 8.6/10 (Category avg: 8.5/10)
- **Marketing Automation:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind 360 SMS APP?

- **Seller:** [360SMS App](https://www.g2.com/sellers/360sms-app)
- **Year Founded:** 2012
- **HQ Location:** Laguna Beach, US
- **Twitter:** @360SMSApp  
530 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=05e04d0644815be743c0aa8359e9c1d4ac05d466ff5707a03ec64f9aeb7d18a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F360smsapp&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Real Estate, Computer Software
- **Company Size:** 58% Small, 32% Medium

#### What Do G2 Reviewers Say About 360 SMS APP?

_AI-generated summary from verified user reviews_

##### Pros

- Users find 360 SMS APP to be **very user-friendly** , making it accessible for people with varying skill levels.
- Users find the **intuitive design** of 360 SMS APP essential for catering to diverse skill levels effectively.
- Users value the **native integration with Salesforce** offered by 360 SMS APP, enhancing their workflow efficiency.
- Users find the **user-friendly interface** of 360 SMS APP essential for accommodating diverse skill levels.

##### Cons

- Users experience **non-responsive support** , with AI assistance that fails to effectively resolve their issues.
- Users experience **poor customer support** with a non-responsive team and ineffective AI assistance.

#### What Are Recent G2 Reviews of 360 SMS APP?

**["Direct Customer Connection That Keeps Projects on Track"](https://www.g2.com/survey_responses/360-sms-app-review-12709069)**

**Rating:** 4.0/5.0 stars

_— Ronald P._

[Read full review](https://www.g2.com/survey_responses/360-sms-app-review-12709069)

**["Automatic Salesforce-Triggered Texts That Save Time and Cut Manual Work"](https://www.g2.com/survey_responses/360-sms-app-review-12715108)**

**Rating:** 5.0/5.0 stars

_— Poorvi W._

[Read full review](https://www.g2.com/survey_responses/360-sms-app-review-12715108)

#### What Are G2 Users Discussing About 360 SMS APP?

- [What is 360 SMS APP used for?](https://www.g2.com/discussions/what-is-360-sms-app-used-for)

- [‹ Prev ‹ Prev](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=5#product-list)
- [1](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score#product-list)
- [2](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=2#product-list)
- [3](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=3#product-list)
- [4](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=4#product-list)
- [5](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=5#product-list)
- 6
- [7](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=7#product-list)
- [8](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=8#product-list)
- [9](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=9#product-list)
- [10](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=10#product-list)
- …
- [35](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=35#product-list)
- [36](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=36#product-list)
- [Next › Next ›](/categories/sms-marketing?hsCtaTracking=6d980e3a-dcf6-417b-add4-2899f43e3e76%7C83ff5620-cbf9-4204-a374-ede578fcfa38&order=g2_score&page=7#product-list)

Spotlight Categories

[E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

[Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)

[Digital Signage Software](https://www.g2.com/categories/digital-signage)

[Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management)

[Auto Dialer Software](https://www.g2.com/categories/auto-dialer)

Similar Categories

- [Account-Based Marketing](/categories/account-based-marketing)
- [Affiliate Marketing](/categories/affiliate-marketing)
- [App Store Optimization](/categories/app-store-optimization)
- [Audience Intelligence Platforms](/categories/audience-intelligence-platforms)
- [B2B Services Review Platforms](/categories/b2b-services-review-platforms)

- [Blogger Outreach](/categories/blogger-outreach)
- [Book Marketing Tools](/categories/book-marketing-tools)
- [Brand Intelligence](/categories/brand-intelligence)
- [Consumer Insights Platforms](/categories/consumer-insights-platforms)
- [Consumer Video Feedback](/categories/consumer-video-feedback)

- [Content Curation](/categories/content-curation)
- [Content Marketing](/categories/content-marketing)
- [Conversational Marketing](/categories/conversational-marketing)
- [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools)
- [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp)

[Browse SMS Marketing Themes](/categories/sms-marketing/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated July 14, 2026

SMS marketing software, also known as text message marketing, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way messaging to drive customer engagement and loyalty.

SMS marketing software often functions within broader omnichannel journey orchestration, using customer data to deliver coordinated and personalized customer experiences. Modern platforms leverage AI for content generation, predictive send-time optimization, behavioral segmentation, and can work with [conversational marketing software](https://www.g2.com/categories/conversational-marketing) to enable businesses to engage customers through personalized two-way messaging and automated responses.

### Core capabilities of SMS marketing software

To qualify for inclusion in the SMS Marketing category, a product must:

- Reach mobile users via SMS messaging
- Provide an opt-in opportunity for new subscribers
- Track interaction data related to each SMS campaign
- Provide analytics or insights into SMS marketing efforts

### Common use cases for SMS marketing software

- Sending promotional messages, discounts, and limited-time offers to drive immediate customer action
- Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates
- Delivering personalized reminders for appointments, reservations, renewals, or order pickups
- Supporting two-way customer communication for inquiries, feedback collection, and service interactions
- Sending transactional alerts such as order confirmations, shipping updates, and payment notifications
- Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging
- Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights
- Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach
- Re-engaging inactive customers through personalized follow-up messages or win-back campaigns

### How SMS marketing software differs from other tools

SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider mobile communication channels such as [WhatsApp marketing software](https://www.g2.com/categories/whatsapp-marketing), [RCS business messaging software](https://www.g2.com/categories/rcs-business-messaging), [push notification software](https://www.g2.com/categories/push-notification), and [mobile marketing software](https://www.g2.com/categories/mobile-marketing).

Show More