# Best SMS Marketing Software for Medium-Sized Businesses - Page 4

## How Many SMS Marketing Software Products Does G2 Track?

**Total Products under this Category:** 530

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Textellent (+6.25%) - Among all products in this category, Textellent recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank SMS Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 92,600+ Authentic Reviews
- 530+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for SMS Marketing Software
 ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=20732&focus%5B%5D=56231&focus%5B%5D=22329&focus%5B%5D=18815&focus%5B%5D=5290)

Highlighted products: Attentive, Insider One, Birdeye, Braze, MoEngage, Klaviyo, Textedly, and WebEngage.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=braze&focus%5B%5D=moengage&focus%5B%5D=klaviyo&focus%5B%5D=textedly&focus%5B%5D=webengage&segment=mid-market)

**Sponsored**

### TextUs

TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-08-07T11%3A00%3A56Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=61377&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%2Fmid-market%3Fpage%3D4&secure%5Btoken%5D=895733c78f1206df230a9de20b4117c922c262351ffef7bcffc964efa47e74ea&secure%5Burl%5D=https%3A%2F%2Ftextus.com%2Fplatform%2F&secure%5Burl_type%5D=custom_url)

### [Textline](https://www.g2.com/products/textline/reviews)

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations. Try Textline free for 14 days today and start customizing your customer outreach and automating your communication workflows.

**Average Rating:** 4.7/5.0

**Total Reviews:** 381

#### How Do G2 Users Rate Textline?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 8.0/10 (Category avg: 8.4/10)
- **API Integration:** 8.0/10 (Category avg: 8.5/10)
- **Automation:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Textline?

- **Seller:** [Textline](https://www.g2.com/sellers/textline)
- **Company Website:** textline.com
- **Year Founded:** 2015
- **HQ Location:** Los Angeles, CA
- **Twitter:** @textline  
281 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=abb94e870985b98bba53850d6905424be761f6477c2aeacd07493422e98b61f9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7583438%2F&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Operations Manager
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 68% Small, 27% Medium

#### What Do G2 Reviewers Say About Textline?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Textline easy to use, enjoying the **user-friendly interface** and helpful customer support for their needs.
- Users appreciate the **efficient communication capabilities** of Textline, significantly enhancing customer support and service delivery.
- Users praise the **friendly and efficient customer support** of Textline, always ready to assist with any issues.
- Users love the **efficient communication** capabilities of Textline, enhancing customer interaction and streamlining workflows.
- Users value the **responsive communication** of Textline, enhancing their ability to engage with clients effectively.

##### Cons

- Users find the lack of **scheduled migration options** in Textline limiting their flexibility compared to competitors like Twilio.
- Users face **messaging issues** such as poor search functionality and difficulty tracking replies, affecting overall usability.
- Users highlight the **limited features** of Textline, particularly regarding message tracking and search capabilities.
- Users face challenges with **notification issues** , finding them excessive and lacking filtering options for better management.
- Users often experience **software glitches** that disrupt functionality, requiring frequent refreshes and causing missed notifications.

#### What Are Recent G2 Reviews of Textline?

**["Textline Makes Patient Communication Smooth, Fast, and Easy"](https://www.g2.com/survey_responses/textline-review-12696238)**

**Rating:** 5.0/5.0 stars

_— Bahareh H._

[Read full review](https://www.g2.com/survey_responses/textline-review-12696238)

**["Efficient, Versatile, and Essential Communication Tool"](https://www.g2.com/survey_responses/textline-review-10345791)**

**Rating:** 5.0/5.0 stars

_— Greg S._

[Read full review](https://www.g2.com/survey_responses/textline-review-10345791)

#### What Are G2 Users Discussing About Textline?

- [How much is textline a month?](https://www.g2.com/discussions/how-much-is-textline-a-month)
- [How does text line work?](https://www.g2.com/discussions/how-does-text-line-work)
- [What is Textline com?](https://www.g2.com/discussions/what-is-textline-com)
- [Is Textline good?](https://www.g2.com/discussions/is-textline-good) - 2 comments, 1 upvote

### [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)

Mailchimp is a marketing automation platform trusted by 11 million+ users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while seamlessly fitting into their existing workflows. Our platform puts data-backed recommendations at the heart of your marketing so you can find and engage customers with multichannel campaigns. In 2021, Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, we’ve released 100+ new features to help our customers continue to grow. Find out why more than 11+ million businesses trust Intuit Mailchimp to help them turn insights into action and their emails into revenue. Visit Mailchimp.com to get started today.

**Average Rating:** 4.4/5.0

**Total Reviews:** 5,200

#### How Do G2 Users Rate Intuit Mailchimp All-in-One Marketing Platform?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 8.3/10 (Category avg: 8.5/10)
- **Automation:** 8.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Intuit Mailchimp All-in-One Marketing Platform?

- **Seller:** [Intuit Mailchimp](https://www.g2.com/sellers/intuit-mailchimp)
- **Company Website:** mailchimp.com
- **Year Founded:** 2001
- **HQ Location:** Atlanta, GA
- **Twitter:** @MailChimp  
238,536 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b25de3f1b84f928c861197ff8886c90018b3276952ab217a2034aa3a48554f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F969871%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,468 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Marketing Manager
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 72% Small, 20% Medium

#### What Do G2 Reviewers Say About Intuit Mailchimp All-in-One Marketing Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Intuit Mailchimp ideal for seamless campaign creation and management.
- Users appreciate the **intuitive and user-friendly email marketing** features of Intuit Mailchimp, enhancing their campaign management experience.
- Users value the **easy-to-use email management** features of Mailchimp, simplifying the marketing process for businesses.
- Users appreciate the **intuitive platform and comprehensive tools** that simplify campaigns and enhance marketing efforts.
- Users love the **easy creation** features of Mailchimp, allowing for simple campaign building and performance tracking.

##### Cons

- Users note that **pricing can escalate quickly** as subscriber lists grow, making it expensive for larger operations.
- Users find the **limited features** in Mailchimp's free version restrictive, hindering their ability to fully evaluate the platform.
- Users feel that **missing features** like improved contact import and automated social media link handling hinder productivity.
- Users find the **learning curve challenging** , suggesting improvements like interactive training for better understanding.
- Users find **limited customization** options in Intuit Mailchimp, limiting their ability to tailor campaigns effectively.

#### What Are Recent G2 Reviews of Intuit Mailchimp All-in-One Marketing Platform?

**["Easy Email Campaigns with Powerful Drag-and-Drop and Analytics"](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13109404)**

**Rating:** 4.5/5.0 stars

_— Javan T._

[Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13109404)

**["Easy to use email marketing solution"](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343)**

**Rating:** 5.0/5.0 stars

_— Sapana T._

[Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343)

#### What Are G2 Users Discussing About Intuit Mailchimp All-in-One Marketing Platform?

- [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketi) - 4 comments, 1 upvote
- [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketing-tools) - 1 comment
- [What is Mailchimp All-in-One Marketing Platform used for?](https://www.g2.com/discussions/what-is-mailchimp-all-in-one-marketing-platform-used-for) - 3 comments
- [What is the best alternative to Mailchimp?](https://www.g2.com/discussions/what-is-the-best-alternative-to-mailchimp) - 8 comments, 1 upvote
- [What are the features of Mailchimp?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-are-the-features-of-mailchimp)

### [Clearstream](https://www.g2.com/products/clearstream/reviews)

Clearstream is a product-first company building powerful, beautiful communication and engagement software for the local church. We've been around since 2010, and we're proud to help over 10,000 churches and nonprofits connect with their people on a weekly basis. Our platform includes texting, email, QR codes, NFC tags, custom landing pages, link shortening, text-to-join keywords, video texting and MMS, workflows, short codes, and more. It's integrated with church management software like Planning Center and Rock RMS. And, we have killer customer support with an average response time of 2-3 minutes (not hours or days). Try it free for 30 days, then update your plan at any time, with no contracts or hidden fees. And if you're a church plant, you can use Clearstream free for one year! Just reach out to us.

**Average Rating:** 4.8/5.0

**Total Reviews:** 188

#### How Do G2 Users Rate Clearstream?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Clearstream?

- **Seller:** [Clearstream](https://www.g2.com/sellers/clearstream)
- **Company Website:** clearstream.io
- **Year Founded:** 2010
- **HQ Location:** Pensacola, Florida
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a528e64ebe45882b40f296d21045d7955044dbd50089370a0f9b76ecf1d59a4c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclearstream-mobile-marketing%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Lead Pastor, Pastor
- **Top Industries:** Religious Institutions, Non-Profit Organization Management
- **Company Size:** 85% Small, 15% Medium

#### What Are Recent G2 Reviews of Clearstream?

**["Powerful, User-Friendly Church App with Seamless Planning Center Online Integration"](https://www.g2.com/survey_responses/clearstream-review-13046063)**

**Rating:** 5.0/5.0 stars

_— Amy C._

[Read full review](https://www.g2.com/survey_responses/clearstream-review-13046063)

**["Intuitive, Reliable Church Communication That Keeps Everyone Engaged"](https://www.g2.com/survey_responses/clearstream-review-13221805)**

**Rating:** 5.0/5.0 stars

_— Cari R._

[Read full review](https://www.g2.com/survey_responses/clearstream-review-13221805)

#### What Are G2 Users Discussing About Clearstream?

- [What is Clearstream used for?](https://www.g2.com/discussions/what-is-clearstream-used-for)

### [CloudContactAI](https://www.g2.com/products/cloudcontactai/reviews)

CloudContactAI is an AI-powered SMS, email, and voice platform for debt collection agencies, banks, and sports facilities. AI agents automatically respond to inbound text messages using full conversation history, not canned replies. An in-app AI assistant lets teams launch campaigns, pull stats, and draft messages through natural language chat. TCPA, FDCPA, and Reg F compliance built in. Integrates via SDK into collection platforms or use directly.

**Average Rating:** 4.9/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate CloudContactAI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Reporting:** 9.0/10 (Category avg: 8.4/10)
- **API Integration:** 9.8/10 (Category avg: 8.5/10)
- **Automation:** 9.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind CloudContactAI?

- **Seller:** [CloudContactAI](https://www.g2.com/sellers/cloudcontactai)
- **Year Founded:** 2019
- **HQ Location:** San Francisco, US
- **Twitter:** @cloudcontactai  
184 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89cccd70b7d314b85114bdc15e615ad42697739c5d4c17d034ce3581d233611d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcloud-contact-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 53% Medium, 47% Small

#### What Do G2 Reviewers Say About CloudContactAI?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **automation features** of CloudContactAI, which enhance efficiency and ensure timely communication.
- Users value the **personalized messaging capability** of CloudContactAI for strengthening customer relationships.
- Users enjoy the **ease of use** of CloudContactAI, finding it simple to navigate and schedule messages easily.
- Users appreciate the **easy communication** enabled by CloudContactAI's user-friendly scheduling feature, enhancing client interactions.
- Users love the **easy creation** of promotional messages with CloudContactAI, enhancing their marketing efforts effortlessly.

##### Cons

- Users experience **slow performance** with occasional lag during peak times, impacting overall efficiency and reliability.
- Users note that the **mobile app usability** requires enhancements for a smoother and more efficient experience.
- Users find the **initial setup complex** , though the support team is responsive and helpful in overcoming this hurdle.
- Users find the **limited customization** of message templates in CloudContactAI somewhat restrictive for their needs.
- Users find the **message templates a bit limited in customization** , which impacts their overall flexibility in communication.

#### What Are Recent G2 Reviews of CloudContactAI?

**["Elevating Customer Experience!"](https://www.g2.com/survey_responses/cloudcontactai-review-10521553)**

**Rating:** 5.0/5.0 stars

_— Darren L._

[Read full review](https://www.g2.com/survey_responses/cloudcontactai-review-10521553)

**["Essential for Customer Relations"](https://www.g2.com/survey_responses/cloudcontactai-review-10519598)**

**Rating:** 5.0/5.0 stars

_— Temple K. B._

[Read full review](https://www.g2.com/survey_responses/cloudcontactai-review-10519598)

### [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews)

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 853

#### How Do G2 Users Rate Kixie PowerCall & SMS?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 9.3/10 (Category avg: 8.4/10)
- **API Integration:** 9.1/10 (Category avg: 8.5/10)
- **Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Kixie PowerCall & SMS?

- **Seller:** [Kixie](https://www.g2.com/sellers/kixie)
- **Company Website:** www.kixie.com
- **Year Founded:** 2013
- **HQ Location:** Los Angeles, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f73597f62440335e508fc091774d33ef16a5dbd8dd441fb9d834dd15fcb96dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3556757%2F&secure%5Burl_type%5D=linkedin_company_website)  
64 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Financial Services, Marketing and Advertising
- **Company Size:** 83% Small, 16% Medium

#### What Do G2 Reviewers Say About Kixie PowerCall & SMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration.
- Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity.
- Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team.
- Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration.
- Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly.

##### Cons

- Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions.
- Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability.
- Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history.
- Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience.
- Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage.

#### What Are Recent G2 Reviews of Kixie PowerCall & SMS?

**["With Kixie my cold calls get answered consistently. Highly recommend"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)**

**Rating:** 5.0/5.0 stars

_— Johno O._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)

**["Streamlined Outreach with Seamless CRM Integration"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)**

**Rating:** 4.0/5.0 stars

_— Adil Mohammad Salim S._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)

#### What Are G2 Users Discussing About Kixie PowerCall & SMS?

- [What is Kixie PowerCall & SMS used for?](https://www.g2.com/discussions/what-is-kixie-powercall-sms-used-for)

### [Pendula](https://www.g2.com/products/pendula/reviews)

Pendula is an enterprise customer engagement platform designed to help organisations maximise Customer Lifetime Value and foster stronger connections with their audience. By focusing on "moments that matter," Pendula enables businesses to engage customers in a personalised way, optimising conversion rates and enhancing the overall experience across every touchpoint. This platform is especially beneficial for businesses aiming to streamline communication processes without requiring extensive technical knowledge. With no coding skills necessary, Pendula supports automated and personalised two-way communication across multiple channels, including mobile, SMS, email, social messaging, and even fax. Now with RCS (Rich Communication Services) as a new channel, Pendula’s platform provides even more flexibility, allowing customers to receive interactive, media-rich messages on compatible devices. This channel range ensures that customers receive messages at their convenience, regardless of location or preferred method of communication, and supports an omnichannel marketing approach. Pendula’s robust suite of engagement and workflow automation tools empowers organisations to understand and respond to customer behaviour effectively. Key features include real-time analytics, omnichannel engagement across mobile, in-app, and web platforms, and a user-friendly interface that enables rapid campaign creation and delivery. Pendula also integrates seamlessly with over 80 systems via a rich API and native-built integrations, making it adaptable to various organisational needs. Pendula’s advanced Intelligence Suite brings new dimensions to customer engagement with the use of Artificial Intelligence (AI), offering tools such as sentiment analysis, data classification, and categorisation. This suite enables businesses to gain deeper insights into customer preferences, attitudes, and needs, providing critical intelligence that allows organisations to deliver timely and relevant content tailored to their audience. By leveraging these insights, businesses can anticipate customer behaviours and respond in a proactive and personalised way, enhancing engagement across the customer journey. Pendula’s criteria segmentation and event-based flows give businesses granular control over their communication strategies. This means organisations can drill down within a flow, enabling the creation of targeted customer journeys that respond to specific customer segments. By tailoring messages to unique audiences based on behaviours, attributes, or past interactions, Pendula empowers businesses to ensure the right message reaches the right person at the right time. This degree of customisation is essential for driving meaningful engagement, as customers increasingly expect brands to interact with them in ways that are personalised and relevant. Moreover, Pendula’s workflow automation capabilities enable seamless updates to billing systems, CRM, and other source data, automatically triggering next best actions based on customer interactions. By integrating directly with platforms like Salesforce and Zuora, Pendula ensures that every customer interaction is seamlessly linked to relevant data, providing a comprehensive view of each customer’s journey. This unified data stream supports informed decision-making and allows businesses to optimise their engagement strategies over time. Trusted by clients such as Shippit, amaysim, Origin Energy, and the University of London, Pendula has demonstrated its ability to elevate customer engagement strategies across diverse industries.

**Average Rating:** 4.5/5.0

**Total Reviews:** 25

#### How Do G2 Users Rate Pendula?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 9.3/10 (Category avg: 8.5/10)
- **Automation:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Pendula?

- **Seller:** [Pendula](https://www.g2.com/sellers/pendula)
- **Company Website:** www.pendula.com
- **Year Founded:** 2017
- **HQ Location:** Surry Hills, New South Wales
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=05e55eb2180ad5e2a339a56f735ae719fc1355c93b6b01098812c673fc23c9ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpendulahq%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 64% Medium, 24% Small

#### What Do G2 Reviewers Say About Pendula?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Pendula's **top-notch customer support** , appreciating their responsiveness and guidance throughout the setup process.
- Users find Pendula to be an **easy and intuitive tool** that simplifies client connections and enhances their experience.
- Users value the **automation capabilities** of Pendula, which streamline communication and enhance campaign management effectively.
- Users highlight the **seamless integrations** of Pendula, enhancing their ability to manage communications effectively.
- Users find Pendula's **simplicity in setup and intuitive interface** enhances their ability to engage with customers effortlessly.

##### Cons

- Users note the **missing features** in Pendula, particularly regarding recipient visibility and SMS limitations, impacting usability.
- Users note **UI shortcomings** and suggest more advanced features for improved functionality and smoother integrations.
- Users note a steep **learning curve** initially, but appreciate the extensive help available to ease the process.
- Users find that **reporting visibility is limited** for complex analyses, hindering insights and comparisons across customer segments.
- Users note the **limited features** of Pendula, particularly regarding SMS availability and messaging automation options.

#### What Are Recent G2 Reviews of Pendula?

**["Easy to use, good UI"](https://www.g2.com/survey_responses/pendula-review-10530397)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/pendula-review-10530397)

**["Pendula: Reliable Tool with Outstanding Support"](https://www.g2.com/survey_responses/pendula-review-10641779)**

**Rating:** 5.0/5.0 stars

_— Paula T._

[Read full review](https://www.g2.com/survey_responses/pendula-review-10641779)

#### What Are G2 Users Discussing About Pendula?

- [What is Pendula used for?](https://www.g2.com/discussions/what-is-pendula-used-for)

### [Mongoose Conversation Intelligence Platform](https://www.g2.com/products/mongoose-conversation-intelligence-platform/reviews)

Every conversation matters.™ Mongoose empowers higher ed institutions with AI-driven engagement solutions that help students, alumni, and staff connect meaningfully—at the right time, on the right channel. Colleges and universities have achieved 8.7% enrollment growth, 20% higher retention rates, and a 300% increase in Giving Day donations using Mongoose, the Conversation Intelligence Platform built exclusively for higher ed. Trusted by 1,000+ institutions, Mongoose helps teams scale engagement, drive measurable outcomes, and inspire lifelong connections across recruitment, student success, and advancement.

**Average Rating:** 4.6/5.0

**Total Reviews:** 102

#### How Do G2 Users Rate Mongoose Conversation Intelligence Platform?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 7.1/10 (Category avg: 8.5/10)
- **Automation:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Mongoose Conversation Intelligence Platform?

- **Seller:** [Mongoose](https://www.g2.com/sellers/mongoose)
- **Year Founded:** 2009
- **HQ Location:** Orchard Park, New York
- **Twitter:** @hellomongoose  
488 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c6e9616fcdd6cdafe4d55c4333dc3f252c34e6dab7011d14ae78450db880465&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhello-mongoose%2F&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Higher Education, Education Management
- **Company Size:** 55% Medium, 22% Large

#### What Do G2 Reviewers Say About Mongoose Conversation Intelligence Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Mongoose, finding it intuitive and efficient for managing student interactions.
- Users praise the **intuitive dashboard and smart messaging** features of Mongoose for enhancing communication efficiency and organization.
- Users value the **responsive customer support** from Mongoose, enhancing their overall experience with the platform.
- Users find Mongoose to be a **valuable and easy-to-use tool** that enhances communication and outreach efforts.
- Users appreciate the **time-saving features** of Mongoose Conversation Intelligence Platform, streamlining communication and organizing student interactions efficiently.

##### Cons

- Users struggle with **integration issues** that hinder profile uploads and limit seamless use of Mongoose with other tools.
- Users struggle with **poor integration** , making uploading profiles and syncing with internal systems challenging and cumbersome.
- Users face **API integration issues** with Mongoose, making it difficult to upload or create student profiles smoothly.
- Users experience **communication issues** with Mongoose, particularly with call identification and notification management.
- Users experience **connection issues** with the Mongoose system, finding call identification and notifications inconvenient.

#### What Are Recent G2 Reviews of Mongoose Conversation Intelligence Platform?

**["Boosts Communication with Easy Setup"](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-12031088)**

**Rating:** 4.5/5.0 stars

_— Elisa K._

[Read full review](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-12031088)

**["Cute and motivating"](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-7139848)**

**Rating:** 4.0/5.0 stars

_— Cassie M._

[Read full review](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-7139848)

### [Postscript](https://www.g2.com/products/postscript/reviews)

Postscript is the AI Retention Platform for brands. Trusted by 20,000+ leading ecommerce brands like Ruggable, Dr. Squatch, Thrive Cosmetics, and True Classic, Postscript helps merchants turn SMS into their #1 revenue channel, with a strong focus on list growth, compliance, and data-backed performance. SMS Marketing: From opt-in to order, Postscript helps brands grow their subscriber lists, create personalized campaigns, automate customer journeys, and drive more revenue and loyalty—all from a single platform built specifically for Shopify. Shopper: Postscript's AI shopping assistant that transforms SMS into personalized, two-way conversations at scale. Available 24/7, Shopper answers questions, recommends products, and helps shoppers find what they need, driving higher conversions and stronger subscriber engagement. CashBack: CashBack by Postscript helps brands increase conversions without relying on traditional discounts. By rewarding customers after purchase instead of offering upfront coupon codes, CashBack protects margins while delivering measurable revenue growth across SMS and other marketing channels. We're a fully remote team across North America, united by a shared mission to help ecommerce brands grow. We combine innovative products with exceptional customer support, guided by our core values: Fearless, 80/20, Animal, Customer-first, and Humility.

**Average Rating:** 4.8/5.0

**Total Reviews:** 155

#### How Do G2 Users Rate Postscript?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Reporting:** 8.2/10 (Category avg: 8.4/10)
- **API Integration:** 8.7/10 (Category avg: 8.5/10)
- **Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Postscript?

- **Seller:** [Postscript](https://www.g2.com/sellers/postscript)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @PostscriptIO  
9 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bdf21a8712ed63878a5c50e575665c1e39bd48e7444556136bae701c451b831d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18771172%2F&secure%5Burl_type%5D=linkedin_company_website)  
279 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 91% Small, 7% Medium

#### What Are Recent G2 Reviews of Postscript?

**["Simple, Easy-to-Use Platform Driving Strong Performance"](https://www.g2.com/survey_responses/postscript-review-12163989)**

**Rating:** 4.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/postscript-review-12163989)

**["Great Platform with OUTSTANDING Support"](https://www.g2.com/survey_responses/postscript-review-8797576)**

**Rating:** 5.0/5.0 stars

_— Megan M._

[Read full review](https://www.g2.com/survey_responses/postscript-review-8797576)

#### What Are G2 Users Discussing About Postscript?

- [What is Postscript used for?](https://www.g2.com/discussions/postscript-what-is-postscript-used-for)
- [What is PostScript in Photoshop?](https://www.g2.com/discussions/what-is-postscript-in-photoshop)
- [Is PostScript still used?](https://www.g2.com/discussions/is-postscript-still-used)
- [What is PostScript format?](https://www.g2.com/discussions/what-is-postscript-format)
- [What is PostScript used for?](https://www.g2.com/discussions/what-is-postscript-used-for)

### [SalesCaptain](https://www.g2.com/products/salescaptain-inc-salescaptain/reviews)

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

**Average Rating:** 4.3/5.0

**Total Reviews:** 236

#### How Do G2 Users Rate SalesCaptain?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 6.7/10 (Category avg: 8.4/10)
- **API Integration:** 6.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind SalesCaptain?

- **Seller:** [SalesCaptain](https://www.g2.com/sellers/salescaptain-0ad71d1f-2581-417b-b396-fc2e2582d6e6)
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **Twitter:** @SalesCaptainInc  
157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5bf3e8f34d26d945a18a2e220f628264bfbc16700ef77e9ab831262c26e12b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalescaptainhq&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Operations Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 69% Small, 29% Medium

#### What Do G2 Reviewers Say About SalesCaptain?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation features** of SalesCaptain, enhancing workflow and maintaining customer engagement effortlessly.
- Users value the **clear and consistent communication** from SalesCaptain, enhancing client experience and organization significantly.
- Users appreciate the **ease of use** of SalesCaptain, streamlining client communication and enhancing organization and efficiency.
- Users appreciate SalesCaptain for its **immediate response capability** , ensuring no leads go cold during busy times.
- Users appreciate the **clear and consistent communication** from SalesCaptain, enhancing client experience and building trust.

##### Cons

- Users note a **steep learning curve** for initial setup, making customization and advanced features challenging at first.
- Users find the **time-consuming onboarding** process frustrating, particularly for larger teams and new users of SalesCaptain.
- Users desire **more sophisticated reporting** in SalesCaptain to better analyze key performance metrics and gain insights.
- Users express frustration over **limited customization** , wishing for more flexibility in dashboards and reporting options.
- Users note a **steep learning curve** for initial setup and advanced configuration, requiring time to adjust to features.

#### What Are Recent G2 Reviews of SalesCaptain?

**["AI That Simplifies the Sales Process"](https://www.g2.com/survey_responses/salescaptain-review-13199326)**

**Rating:** 4.5/5.0 stars

_— Kendrick P._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13199326)

**["Fantastic all in one communication tool"](https://www.g2.com/survey_responses/salescaptain-review-13182010)**

**Rating:** 4.5/5.0 stars

_— Ashlyn W._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13182010)

### [Voxie](https://www.g2.com/products/voxie/reviews)

Voxie is messaging intelligence that turns SMS into a strategic growth lever for franchise brands. Purpose-built for QSR and services, Voxie combines enterprise-grade SMS infrastructure with AI that actually understands franchise operations. We don't just send texts... we solve the core challenge every franchise marketer faces: how do you drive local performance across hundreds of locations without sacrificing brand control, budget efficiency, or your sanity? The platform ensures brand standards hold at every location, even as franchisees execute locally. Voxie Intelligence monitors every message and flags anything off-brand before it's scheduled; catching compliance issues and ensuring your brand voice stays consistent whether a message is coming from location one or location five hundred. Corporate teams get visibility and protection without micromanaging operators. Franchisees get the autonomy to win in their markets. But enforcement is just the foundation. Voxie Intelligence optimizes performance across the entire customer journey. Budget Optimizer suggests the right audience for your campaigns, recommends optimal spend, and shows you projected ROI before you commit a dollar. Intelligent Inbox goes beyond the typical last-in-first-out queue and surfaces the conversations closest to revenue; the customer about to book, the complaint that needs immediate attention, the high-value repeat buyer. It prioritizes what matters to your business, not just what's newest. We show you exactly which messages drive revenue, which locations are crushing it, and where you're leaving money on the table. The insights that used to require dedicated analysts become automatic, actionable, and immediate. The result: messaging that scales without breaking, performs without guesswork, and protects your brand while growing it. SMS stops being a tactical broadcast channel and becomes what it should be—a strategic growth engine that compounds across your entire system. That's messaging intelligence. That's Voxie.

**Average Rating:** 4.8/5.0

**Total Reviews:** 87

#### How Do G2 Users Rate Voxie?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Reporting:** 8.7/10 (Category avg: 8.4/10)
- **API Integration:** 8.9/10 (Category avg: 8.5/10)
- **Automation:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Voxie?

- **Seller:** [Voxie](https://www.g2.com/sellers/voxie)
- **Company Website:** www.voxie.com
- **Year Founded:** 2018
- **HQ Location:** Atlanta, GA
- **Twitter:** @voxie  
974 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=debd0123be768625fc7e48cfe15dff2f0cb26283bccdbbf9f7312aa5bf349286&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoxiechat%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Primary/Secondary Education
- **Company Size:** 62% Small, 36% Medium

#### What Do G2 Reviewers Say About Voxie?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **excellent customer support** from Voxie, ensuring efficient message tracking and integration.
- Users appreciate the **ease of use** of Voxie, enabling efficient message tracking and seamless integration.
- Users value the **exceptional customer support** from Voxie, enhancing their experience and optimizing business workflows.
- Users praise Voxie's **reliable support and responsiveness** , significantly enhancing communication and workflow efficiency for their businesses.
- Users appreciate the **easy communication** capabilities of Voxie, enhancing interaction with parents, teachers, and clients.

##### Cons

- Users note that Voxie is **expensive** , wishing it were more affordable despite its great features.
- Users find the **limited campaign issue management** frustrating, lacking flexibility to adjust member preferences effectively.
- Users feel the product is great but highlight the **expensive pricing** as a notable drawback.
- Users face **integration issues** as manual updates are needed for the member database, impacting efficiency.
- Users are frustrated by the **limited texting features** of Voxie, as it restricts messaging to one person at a time.

#### What Are Recent G2 Reviews of Voxie?

**["Voxie Transformed Our School Communication and Family Engagement"](https://www.g2.com/survey_responses/voxie-review-12610400)**

**Rating:** 5.0/5.0 stars

_— Jessica P._

[Read full review](https://www.g2.com/survey_responses/voxie-review-12610400)

**["Effortlessly Connect with Franchise Leads"](https://www.g2.com/survey_responses/voxie-review-12658581)**

**Rating:** 5.0/5.0 stars

_— Phillip G._

[Read full review](https://www.g2.com/survey_responses/voxie-review-12658581)

#### What Are G2 Users Discussing About Voxie?

- [What is Voxie used for?](https://www.g2.com/discussions/what-is-voxie-used-for)

### [GetResponse](https://www.g2.com/products/getresponse/reviews)

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

**Average Rating:** 4.3/5.0

**Total Reviews:** 1,117

#### How Do G2 Users Rate GetResponse?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)
- **Reporting:** 8.5/10 (Category avg: 8.4/10)
- **API Integration:** 7.7/10 (Category avg: 8.5/10)
- **Automation:** 7.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind GetResponse?

- **Seller:** [GetResponse](https://www.g2.com/sellers/getresponse)
- **Company Website:** www.getresponse.com
- **Year Founded:** 1998
- **HQ Location:** Poland
- **Twitter:** @getresponse  
54,233 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca282ce652e15889064d7dff682cfd43eb0fd7793d7e88e1d18733d535d610c9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1063383%2F&secure%5Burl_type%5D=linkedin_company_website)  
433 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 78% Small, 17% Medium

#### What Do G2 Reviewers Say About GetResponse?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly interface** of GetResponse, making complex tasks simple with intuitive design and support.
- Users commend the **fast and friendly customer support** of GetResponse, enhancing their overall experience and satisfaction.
- Users value the **user-friendly interface** and comprehensive tools of GetResponse, enhancing their email marketing experience.
- Users appreciate the **user-friendly interface** of GetResponse, enabling fast and accurate email creation with powerful analytics.
- Users highlight the **user-friendly interface** of GetResponse, making email building fast and efficient with drag-and-drop features.

##### Cons

- Users experience a **steep learning curve** with GetResponse, particularly in mastering automations and integrations.
- Users find the **pricing of GetResponse expensive** compared to other email marketing options and seek more cost-effective solutions.
- Users mention the need for a **missing design feature** to enhance quick creation of marketing materials within GetResponse.
- Users note **limited features** in GetResponse, wishing for more integrated design tools and robust testing options.
- Users find the **pricing issues** of GetResponse high compared to competitors, especially for additional automation features.

#### What Are Recent G2 Reviews of GetResponse?

**["A great balance between automation, ease of use, and integrations"](https://www.g2.com/survey_responses/getresponse-review-13064281)**

**Rating:** 5.0/5.0 stars

_— Miguel F._

[Read full review](https://www.g2.com/survey_responses/getresponse-review-13064281)

**["Strong Value for Money but Needs Tagging Improvement"](https://www.g2.com/survey_responses/getresponse-review-12738658)**

**Rating:** 4.0/5.0 stars

_— Christopher H._

[Read full review](https://www.g2.com/survey_responses/getresponse-review-12738658)

#### What Are G2 Users Discussing About GetResponse?

- [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) - 2 comments, 1 upvote
- [Is get response good?](https://www.g2.com/discussions/is-get-response-good) - 3 comments, 1 upvote
- [How much does GetResponse cost?](https://www.g2.com/discussions/how-much-does-getresponse-cost) - 3 comments
- [What is GetResponse used for?](https://www.g2.com/discussions/what-is-getresponse-used-for) - 5 comments

### [Plivo](https://www.g2.com/products/plivo/reviews)

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (\<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.

**Average Rating:** 4.5/5.0

**Total Reviews:** 743

#### How Do G2 Users Rate Plivo?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 8.0/10 (Category avg: 8.4/10)
- **API Integration:** 9.3/10 (Category avg: 8.5/10)
- **Automation:** 7.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Plivo?

- **Seller:** [Plivo](https://www.g2.com/sellers/plivo-2880e029-89f5-4ba3-8133-8e791654a76e)
- **Year Founded:** 2011
- **HQ Location:** Austin, TX
- **Twitter:** @plivo  
12,543 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3aeb5e00415164e56e6708cc6ea032c2a52d58673d747d8868e52c569caee347&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fplivo-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
198 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, CTO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 78% Small, 17% Medium

#### What Do G2 Reviewers Say About Plivo?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Plivo's **ease of use** impressive, making setup and API integration straightforward and accessible.
- Users highlight the **responsive customer support** from Plivo, providing effective assistance during critical moments.
- Users highlight the **affordable pricing and great support** from Plivo, making it easy to integrate and scale.
- Users appreciate the **affordable pricing** of Plivo, offering excellent value compared to competitors without sacrificing quality.
- Users appreciate the **high quality of Plivo's APIs** , enjoying seamless integration and reliable performance over six years.

##### Cons

- Users face **poor customer support** with unprofessional communication and minimal assistance in resolving critical issues.
- Users find Plivo to be **expensive** , with pricing inconsistent and potentially higher compared to competitors.
- Users feel that Plivo has **limited features** , lacking advanced tools and integrations compared to competitors.
- Users experience **messaging issues** with Plivo, including slow support and problems with SMS log retrieval.
- Users find the **interface un-intuitive** , complicating the overall experience and hindering effective use of the platform.

#### What Are Recent G2 Reviews of Plivo?

**["Super simple and satisfying"](https://www.g2.com/survey_responses/plivo-review-12040188)**

**Rating:** 4.5/5.0 stars

_— Majd K._

[Read full review](https://www.g2.com/survey_responses/plivo-review-12040188)

**["Quick, Responsive Support and Helpful Sub-Account Breakdowns"](https://www.g2.com/survey_responses/plivo-review-12879964)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/plivo-review-12879964)

#### What Are G2 Users Discussing About Plivo?

- [What is Plivo used for?](https://www.g2.com/discussions/what-is-plivo-used-for)

### [Regal](https://www.g2.com/products/regal/reviews)

Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value. For instance, our Unified Customer Profile allows businesses to understand real-time customer intent signals and automatically tailors multi-touch inbound and outbound interactions with a blend of AI Agents and your human agents. Regal supports over 200 leading brands including Toyota, Google, Kin Insurance, Ro, and Coursera. Regal is based in NYC and is backed by $83M from leading investors including Emergence Capital, Founder Collective and Homebrew.

**Average Rating:** 4.7/5.0

**Total Reviews:** 45

#### How Do G2 Users Rate Regal?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 7.6/10 (Category avg: 8.4/10)
- **API Integration:** 7.9/10 (Category avg: 8.5/10)
- **Automation:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Regal?

- **Seller:** [Regal Voice](https://www.g2.com/sellers/regal-voice)
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5719005291e7e7b7b9c6ad61ad4b04ca326fc645a41943dd427847041a74b472&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fregal-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
130 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Insurance, Hospital & Health Care
- **Company Size:** 76% Medium, 20% Small

#### What Do G2 Reviewers Say About Regal?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly interface** of Regal, enhancing communication and operational efficiency in call center environments.
- Users value the **user-friendly interface and seamless integration** of Regal, significantly enhancing communication and productivity.
- Users find Regal remarkably **easy to use** , streamlining communication and setup while enhancing overall call center efficiency.
- Users praise Regal for its **automation features** , making communication seamless and workflow integration effortless.
- Users praise Regal for its **excellent customer support** , ensuring prompt assistance and addressing questions effectively.

##### Cons

- Users face a **steep learning curve** with Regal, requiring significant time to master the reporting and metrics functionalities.
- Users find Regal's **reporting capabilities inadequate** , lacking real-time metrics and overwhelming in complexity for effective use.
- Users find Regal's **limited features** on the admin side frustrating, affecting their overall experience and functionality.
- Users find the **complexity of Regal** challenging, especially with existing systems and advanced workflows.
- Users note **missing features** in Regal, especially on the admin side, hindering a fully functional experience.

#### What Are Recent G2 Reviews of Regal?

**["Effortless Automation and Outstanding Support"](https://www.g2.com/survey_responses/regal-review-12064580)**

**Rating:** 5.0/5.0 stars

_— Sudeep P._

[Read full review](https://www.g2.com/survey_responses/regal-review-12064580)

**["Knowledgeable Experts and a Human Touch"](https://www.g2.com/survey_responses/regal-review-13060961)**

**Rating:** 5.0/5.0 stars

_— Vince F._

[Read full review](https://www.g2.com/survey_responses/regal-review-13060961)

### [Heymarket](https://www.g2.com/products/heymarket/reviews)

Heymarket is an intuitive AI text messaging and email solution. Quickly and easily send personalized text messages and emails at scale that get fast responses and keep customers engaged. Manage all your business SMS and email conversations in centralized inboxes. Save your team time with AI agents that respond to customer questions automate appointment scheduling. And reliably integrate your CRM like Salesforce and HubSpot to communicate from your systems of engagement. Users love Heymarket! Shared inboxes, scheduled texts, auto-replies, easy-to-use templates with custom fields, and drip campaigns are just a few of the features that make Heymarket a top choice for customer success, marketing, sales, and operations teams. Admins and IT Managers love that Heymarket is fast to implement, easy to manage, and serious about enterprise-grade security. Heymarket offers SAML-based Single Sign On (SAML SSO) and a SOC 2 Type 2, HIPAA, and TCPA-compliant platform.

**Average Rating:** 4.6/5.0

**Total Reviews:** 432

#### How Do G2 Users Rate Heymarket?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Reporting:** 7.8/10 (Category avg: 8.4/10)
- **API Integration:** 8.0/10 (Category avg: 8.5/10)
- **Automation:** 8.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Heymarket?

- **Seller:** [Heymarket](https://www.g2.com/sellers/heymarket)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, California
- **Twitter:** @heymarket  
10 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2657cbb41f880c1c6535191815b8b18de8e3c7f54bc5e637fda27560ae9d9ac3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10538106%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care
- **Company Size:** 71% Small, 26% Medium

#### What Do G2 Reviewers Say About Heymarket?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Heymarket, facilitating seamless communication and efficient customer messaging.
- Users rave about Heymarket's **responsive customer support** , making it easy to get help whenever needed.
- Users value the **easy communication** with customers, appreciating the seamless messaging experience through SMS and user-friendly interface.
- Users commend the **easy integrations** of Heymarket, seamlessly connecting with platforms like Zendesk and HubSpot.
- Users love Heymarket for its **team collaboration features** , ensuring quick and seamless client interactions across the team.

##### Cons

- Users express frustration with **poor customer support** , noting delays and inadequate knowledge from the support team.
- Users face **SMS issues** , primarily needing to text individuals one-by-one and desiring more outbound channel options.
- Users find **SMS limitations** in Heymarket restrictive, affecting their ability to communicate efficiently and effectively.
- Users express frustration over **missing features** like a dedicated app, limited customization, and ineffective support, impacting usability.
- Users experience **difficulties with the search functionality** , finding it clunky and struggling to load contacts efficiently.

#### What Are Recent G2 Reviews of Heymarket?

**["Cost-Effective, Easy Texting Solution for Student Communication"](https://www.g2.com/survey_responses/heymarket-review-12451840)**

**Rating:** 5.0/5.0 stars

_— Micah C._

[Read full review](https://www.g2.com/survey_responses/heymarket-review-12451840)

**["Good SMS option"](https://www.g2.com/survey_responses/heymarket-review-8848861)**

**Rating:** 4.5/5.0 stars

_— Rebecka M._

[Read full review](https://www.g2.com/survey_responses/heymarket-review-8848861)

#### What Are G2 Users Discussing About Heymarket?

- [What is Heymarket used for?](https://www.g2.com/discussions/what-is-heymarket-used-for)
- [What is Heymarket for G Suite used for?](https://www.g2.com/discussions/what-is-heymarket-for-g-suite-used-for)

### [Clerk AI](https://www.g2.com/products/clerk-ai-clerk-ai/reviews)

Clerk enables SMS and MMS messaging on your existing phone number. Check out our native integrations on top of Slack, Microsoft Teams, and Salesforce.

**Average Rating:** 4.6/5.0

**Total Reviews:** 111

#### How Do G2 Users Rate Clerk AI?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10)
- **Reporting:** 7.5/10 (Category avg: 8.4/10)
- **API Integration:** 7.3/10 (Category avg: 8.5/10)
- **Automation:** 8.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Clerk AI?

- **Seller:** [Clerk AI](https://www.g2.com/sellers/clerk-ai-2026-08-05)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=34f46b9c387d3d782dc61b08a3008086b5237b3063104e58b56bdffc9c626b1c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclerk-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 62% Small, 34% Medium

#### What Do G2 Reviewers Say About Clerk AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Clerk Chat's **exceptional customer support** , highlighting prompt and professional assistance for issue resolution.
- Users praise the **ease of use** of Clerk Chat, highlighting its user-friendly interface and efficient communication features.
- Users appreciate the **easy integration with Teams** , enhancing communication efficiency and simplifying setup for organizations.
- Users love the **automation capabilities** of Clerk Chat, enhancing support efficiency and customer satisfaction significantly.
- Users value the **easy communication** of Clerk Chat, enabling quick outreach and efficient, real-time collaboration across teams.

##### Cons

- Users experience **poor customer support** , facing slow responses and communication barriers that hinder effective issue resolution.
- Users frequently face **connection issues** with Clerk Chat, complicating their experience and affecting crucial features.
- Users are frustrated with **poor reporting support** and difficulties in accessing features, impacting overall functionality.
- Users report **SMS issues** including delivery tracking challenges and delays in activation, complicating their experience with Clerk Chat.
- Users find Clerk Chat to be **expensive** , with unclear fees and high costs for additional features and usage reports.

#### What Are Recent G2 Reviews of Clerk AI?

**["Scaling Conversational Communication Capabilities within Software Platforms"](https://www.g2.com/survey_responses/clerk-ai-review-12856074)**

**Rating:** 4.5/5.0 stars

_— Jenelle V._

[Read full review](https://www.g2.com/survey_responses/clerk-ai-review-12856074)

**["Seamless Automated Messaging Integration for Modern Data Pipelines"](https://www.g2.com/survey_responses/clerk-ai-review-12978665)**

**Rating:** 5.0/5.0 stars

_— Fabien V._

[Read full review](https://www.g2.com/survey_responses/clerk-ai-review-12978665)

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