# Top Free Shared Inbox Software - Page 5 ## How Many Shared Inbox Software Products Does G2 Track? **Total Products under this Category:** 91 ### Category Stats (Aug 2026) - **Average Rating:** 4.58/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Chatwoot (+0.69%) - Among all products in this category, Chatwoot recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Shared Inbox Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 36,700+ Authentic Reviews - 91+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Shared Inbox Software ![G2 Grid® for Shared Inbox Software plotting products by satisfaction and market presence](https://www.g2.com/categories/shared-inbox/grids.png?focus%5B%5D=10739&focus%5B%5D=574&focus%5B%5D=57328&focus%5B%5D=20351&focus%5B%5D=10366&focus%5B%5D=748&focus%5B%5D=15945&focus%5B%5D=3270) Highlighted products: Front, Zendesk for Customer Service, HubSpot Service Hub, Missive, Podium, Freshdesk, Hiver in Gmail, and Fin. Underlying data: [Grid® JSON](https://www.g2.com/categories/shared-inbox/grids.json?focus%5B%5D=front&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=hubspot-service-hub&focus%5B%5D=missive&focus%5B%5D=podium&focus%5B%5D=freshdesk&focus%5B%5D=hiver-in-gmail&focus%5B%5D=fin) **Sponsored** ### SparrowDesk SparrowDesk is an AI-first customer support platform powered by Zoona AI, designed to help teams resolve customer conversations faster and more consistently at scale. It unifies email and live chat into a single omnichannel inbox, giving support teams full visibility into every customer interaction. At the core of SparrowDesk is Zoona AI, which brings intelligence directly into the support workflow. Zoona AI includes AI Agents that automatically handle routine customer queries with accurate, on-brand responses, and an AI Copilot that assists human agents with instant conversation summaries and smart reply suggestions. Together, they reduce repetitive work while keeping humans in control of complex issues. Beyond AI, SparrowDesk provides essential support operations tools such as Service Level Agreements (SLAs), customizable ticket views, macros, and real-time analytics. These features help teams stay organized, meet response targets, and gain visibility into performance. Designed for scale, SparrowDesk supports multi-brand and multilingual support with role-based access controls for growing teams. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1905&secure%5Bchosen_at%5D=2026-08-04T18%3A34%3A41Z&secure%5Bdisplayable_resource_id%5D=1905&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1905&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1494101&secure%5Bresource_id%5D=1905&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%2Ffree%3Fcategory_id%3Dshared-inbox%26page%3D5&secure%5Btoken%5D=953779761069c68d816b3efd0bf071bd2e4e633b471d39bbf4d1981795d5ca69&secure%5Burl%5D=https%3A%2F%2Fwww.sparrowdesk.com%2F%3Futm_source%3DG2%26utm_medium%3DPPC&secure%5Burl_type%5D=custom_url) ### [Grux](https://www.g2.com/products/grux/reviews) Grux is a Google Workspace task management, shared inbox, and workflow platform that turns Gmail and Google Chat conversations into structured, trackable work. Teams running on Google Workspace often coordinate work through Gmail threads, Google Chat messages, shared Drive folders, and informal conversations. Requests arrive through email or chat, but ownership, status, and workflow are rarely defined. As organizations grow, work becomes harder to track, follow-ups become manual, and execution depends on memory rather than systems. Grux solves this by adding task management and workflow structure directly inside Google Workspace. Using the Grux Chrome extension, teams can convert Gmail messages and Google Chat conversations into trackable tasks, assign ownership, define workflow stages, and maintain shared visibility across projects without switching tools. Instead of moving work into a separate project management platform, Grux enables teams to manage tasks and workflows directly inside Gmail and Google Workspace. Grux also functions as a collaborative shared inbox for teams managing high volumes of communication. Incoming requests from clients, teammates, and partners can be routed through defined workflows, assigned to the right owners, and tracked through completion. This makes Grux useful for operations teams, professional services organizations, and customer support teams looking for a shared inbox for Gmail or a help desk workflow built on Google Workspace. Grux connects execution directly to the files and conversations that created the work. Teams can link Google Drive documents to tasks, collaborate through shared views, annotate screenshots, and record short walkthroughs when additional context is needed. By linking conversations, files, and task tracking together, Grux prevents work from getting lost across inboxes, chat threads, and documents. Many organizations rely on multiple disconnected tools to manage task tracking, shared inboxes, internal coordination, documentation, and customer communication. Over time this creates SaaS sprawl, where different teams adopt overlapping software that increases cost and operational complexity. Grux consolidates these workflows into a single execution system built directly on top of Google Workspace. Organizations often use Grux to replace lightweight task managers, shared inbox software, internal help desk tools, and coordination platforms. By centralizing work inside Gmail, Google Chat, and Google Drive, teams can manage projects, requests, and communication without introducing additional software layers. Designed for organizations running on Google Workspace as their operational backbone, Grux improves visibility, accountability, and coordination by turning everyday communication into structured work. #### Who Is the Company Behind Grux? - **Seller:** [Grux](https://www.g2.com/sellers/grux) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d7cd09cc295afd9a251231c6bdf7fccd1f191a72f8740c6df3a99850da2a3f9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felate%2F&secure%5Burl_type%5D=linkedin_company_website) 11 employees on LinkedIn® ### [HappyFox Help Desk](https://www.g2.com/products/happyfox-help-desk/reviews) HappyFox Help Desk is a comprehensive support and ticket management platform that consolidates customer and internal queries from multiple channels, including email, chat, and web portals. With a user-friendly interface, robust automation, and advanced reporting capabilities, it enhances response times and customer satisfaction. Trusted by over 12,000 companies in 70+ countries, HappyFox serves diverse industries such as education, IT, media, e-commerce, retail, manufacturing, non-profit, and government, ensuring seamless support operations across various sectors. HappyFox Help Desk is designed to deliver seamless support through omnichannel ticketing, which consolidates customer interactions into a single, unified interface. It offers efficient ticket management with customizable statuses and queues, enhanced team collaboration with private notes and task management, and powerful automation tools to streamline routine tasks. These features make it ideal for businesses of all sizes, as well as internal teams such as Facilities, IT, and HR, ensuring a productive and organized help desk environment. Enterprises choose HappyFox for its tailored solutions and comprehensive tech stack, which includes smart automation, SLA management, real-time reporting, and a robust knowledge base. Our consultative approach ensures customized solutions that fit unique requirements, supported by a dedicated expert team for rapid issue resolution. HappyFox's extensive knowledge base and seamless integrations with enterprise tools enable effortless implementation and scalability, making it the preferred choice for enterprises looking to enhance their support operations and achieve higher efficiency and customer satisfaction. **Average Rating:** 4.5/5.0 **Total Reviews:** 137 #### How Do G2 Users Rate HappyFox Help Desk? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) #### Who Is the Company Behind HappyFox Help Desk? - **Seller:** [HappyFox Inc.](https://www.g2.com/sellers/happyfox-inc) - **Year Founded:** 2011 - **HQ Location:** Irvine, California - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e8a383dede139f7698b8b70618a55399c049f045e236ab674f639904da325ca6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3190470%2F&secure%5Burl_type%5D=linkedin_company_website) 147 employees on LinkedIn® - **Phone:** +1 (949) 535-2220 #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 42% Medium, 39% Small #### What Do G2 Reviewers Say About HappyFox Help Desk? _AI-generated summary from verified user reviews_ ##### Pros - Users find HappyFox Help Desk to be **easy and intuitive to use** , enhancing their overall experience with efficient ticket management. - Users praise the **responsive customer support** of HappyFox Help Desk, highlighting their friendly and helpful assistance. - Users commend HappyFox Help Desk for its **automation capabilities** , enhancing ease of ticket management and customer support efficiency. - Users find the **easy setup** of HappyFox Help Desk to be intuitive and user-friendly, enhancing their overall experience. - Users highlight the **efficiency** of HappyFox Help Desk, enhancing productivity and simplifying client interactions for teams. ##### Cons - Users often face **call functionality issues** , experiencing difficulties when trying to CC others and viewing their tickets. - Users find the **complex usability** of HappyFox Help Desk challenging compared to their previous GSuite Help Desk. - Users wish for more **flexibility in features** and a lower price point to accommodate larger teams. - Users feel the **email management issues** hinder effective ticket routing and create confusion with notifications. - Users feel the **pricing is steep** , limiting accessibility and flexibility for larger teams within HappyFox Help Desk. #### What Are Recent G2 Reviews of HappyFox Help Desk? **["Simple and effective customer support"](https://www.g2.com/survey_responses/happyfox-help-desk-review-11461071)** **Rating:** 4.5/5.0 stars _— Jorge R._ [Read full review](https://www.g2.com/survey_responses/happyfox-help-desk-review-11461071) **["Solid, Clean, Flexible UI with Multi-Brand Workflows in One Unified Platform"](https://www.g2.com/survey_responses/happyfox-help-desk-review-13206889)** **Rating:** 5.0/5.0 stars _— Dan K._ [Read full review](https://www.g2.com/survey_responses/happyfox-help-desk-review-13206889) #### What Are G2 Users Discussing About HappyFox Help Desk? - [What is HappyFox Help Desk used for?](https://www.g2.com/discussions/what-is-happyfox-help-desk-used-for) - [How much does HappyFox cost?](https://www.g2.com/discussions/how-much-does-happyfox-cost) - [What is a help desk ticket?](https://www.g2.com/discussions/what-is-a-help-desk-ticket) - [What is the basic function of a help desk?](https://www.g2.com/discussions/what-is-the-basic-function-of-a-help-desk) - [What is HappyFox?](https://www.g2.com/discussions/what-is-happyfox) ### [Helprace](https://www.g2.com/products/helprace/reviews) Helprace allows any company out there to offer spectacular customer service in an all-in-one platform. Helprace tightly integrates the necessary tools you need to offer amazing support. Tickets, Email Management, Customer Community, Feedback, Docs & Knowledge Base. Only pay for what you need & customize your help desk and user portal to your exact wishes. **Average Rating:** 4.4/5.0 **Total Reviews:** 8 #### How Do G2 Users Rate Helprace? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10) #### Who Is the Company Behind Helprace? - **Seller:** [Helprace](https://www.g2.com/sellers/helprace) - **Year Founded:** 2011 - **HQ Location:** Tampa, FL - **Twitter:** @helpracing 2,833 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=da813bed831a9d36d9226172f8d3273ef581e374e989eb295317e1da7c57ff69&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhelprace&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Small, 38% Medium #### What Do G2 Reviewers Say About Helprace? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **streamlined workflows** of Helprace, enhancing productivity and uniting customer support functions effectively. - Users value Helprace for its **effective communication** , streamlining customer support and enhancing workflow efficiency. - Users value the **unified customer support functions** of Helprace, enhancing workflow efficiency and communication effectiveness. - Users value the **intuitive interface** of Helprace, which simplifies navigation for both customers and support agents. - Users value the **easy access** to all customer interactions, leading to smoother workflows and improved communication. ##### Cons - Users find the **limited features** of Helprace restrict their ability to analyze key metrics effectively. - Users note that the **mobile interface has limitations** affecting feature accessibility and support requests. - Users find the **limited analytics** of Helprace inadequate for assessing crucial metrics like agent performance and ticket resolution. - Users note the **limited functionality** of Helprace, particularly regarding mobile interface and support request features. - Users find **limited options** for analytics in Helprace, lacking essential details on key performance metrics. #### What Are Recent G2 Reviews of Helprace? **["Customer service never been this easy!"](https://www.g2.com/survey_responses/helprace-review-8927776)** **Rating:** 5.0/5.0 stars _— Bashar H._ [Read full review](https://www.g2.com/survey_responses/helprace-review-8927776) **["Listening to Customer Service with a Powerful, User-Friendly Tool"](https://www.g2.com/survey_responses/helprace-review-9560281)** **Rating:** 4.0/5.0 stars _— Imran A._ [Read full review](https://www.g2.com/survey_responses/helprace-review-9560281) #### What Are G2 Users Discussing About Helprace? - [What is Helprace used for?](https://www.g2.com/discussions/what-is-helprace-used-for) ### [Myna](https://www.g2.com/products/myna/reviews) Myna is an AI agent platform for lead engagement automation that helps businesses qualify prospects, book appointments, and manage follow-ups. Myna is highly regarded for developing a model specific for natural, conversational, text-based chatting. This platform enables omni-channel campaigns that can be set up by anyone- without code experience or prompt engineering. Myna is a software built for agencies and service-based businesses, using a state-aware decisional engine that allows its agents to reason over conversation context and perform actions dynamically, rather than following fixed workflow logic. This makes it suited for use cases like inbound lead response, data reactivation, appointment scheduling, and multi-step qualification sequences across industries including HVAC, roofing, solar, real estate, insurance, and marketing. Myna agents are configured through a guided setup process that includes defining business details, creating a knowledge base, and customizing agent personality — no technical background required. If you're using SMS, the platform handles Twilio-powered SMS provisioning and A2P 10DLC compliance registration internally, removing the need for third-party API setup. Myna also enabled additional channels such as Email, WhatsApp, Instagram, Facebook, Telegram, and more. Key features include: Conversational Scheduling — Agents read and modify calendar availability, check for conflicts, and book appointments through dialogue without requiring booking links Multi-Layered Knowledge Base — Supports URL, document, and plain-text uploads with tagging and layering across multiple knowledge bases Custom Qualification Fields — Agents collect qualifying information during conversation and automatically sync it to custom contact fields Agent Summary Reports — At conversation close, the agent generates a summary, engagement assessment, and recommended next steps Agent Characterization — A proprietary character builder with personality sliders allows businesses to define tone, style, and brand alignment Myna is available on a free tier for building and deploying agents, with paid plans offering expanded usage limits, additional channels, and advanced features. **Average Rating:** 5.0/5.0 **Total Reviews:** 38 #### Who Is the Company Behind Myna? - **Seller:** [Myna](https://www.g2.com/sellers/myna) - **Company Website:** myna.cx - **Year Founded:** 2024 - **HQ Location:** N/A - **Twitter:** @mynacx - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=864809fe4a8dc55899628752c602e4c83057e59351ead8d4df8c9e4cc38fadb4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmyna-systems%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising - **Company Size:** 39% Small, 34% Medium #### What Are Recent G2 Reviews of Myna? **["The built in lead nurturing keeps opportunities warm automatically"](https://www.g2.com/survey_responses/myna-review-13038939)** **Rating:** 5.0/5.0 stars _— Karen D._ [Read full review](https://www.g2.com/survey_responses/myna-review-13038939) **["Effortlessly Updates Our AI, Streamlines Customer Interactions"](https://www.g2.com/survey_responses/myna-review-13061491)** **Rating:** 5.0/5.0 stars _— Keith B._ [Read full review](https://www.g2.com/survey_responses/myna-review-13061491) ### [Prokeep](https://www.g2.com/products/prokeep/reviews) Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 8,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue. Grow your distribution business. Build stronger customer relationships. Increase workforce productivity. All with Prokeep's Customer Experience Management Software built specifically for distributors to thrive in modern markets. Prokeep: - is used by distributors in 50 states, 10 provinces, and 2 territories. - 11+ million conversations go through Prokeep - 82% of conversations in Prokeep lead to sales or relate to revenue - saves 9 hours per employee each month - saves $3,000 in contractor discrepancies per user per month With Prokeep you will centralize communications to make ordering more efficient, connect your 3rd party systems to create operations automation, and use customer insights to deliver more engagement and make more money. Interested in learning more? Book a demo today! SUBSCRIBE TO THE PROKEEP POST: https://blog.prokeep.com/ BOOK A DEMO: https://www.prokeep.com/demo SOCIALS: Linkedin - https://www.linkedin.com/company/2234... Twitter - https://twitter.com/prokeephq Facebook - https://www.facebook.com/prokeephq **Average Rating:** 4.6/5.0 **Total Reviews:** 30 #### How Do G2 Users Rate Prokeep? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) #### Who Is the Company Behind Prokeep? - **Seller:** [Prokeep](https://www.g2.com/sellers/prokeep) - **Year Founded:** 2016 - **HQ Location:** New Orleans, US - **Twitter:** @prokeephq 30 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=048cbfcaf7368f79891296236026d61fd5dbbac4d136f7bd6db54a32c20ec1b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprokeep%2F&secure%5Burl_type%5D=linkedin_company_website) 87 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Wholesale - **Company Size:** 67% Small, 30% Medium #### What Do G2 Reviewers Say About Prokeep? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **effective communication** capabilities of Prokeep, facilitating timely interactions with clients and teams. - Users find Prokeep to be **extremely user-friendly** , appreciating its simplicity and time-saving interactive features. - Users highlight the **simplicity and efficiency of messaging** in Prokeep, enhancing communication with clients effectively. - Users appreciate the **easy communication** Prokeep offers, enabling quick text interactions with clients for efficient support. - Users value the **quick access to help** and collaborative problem-solving capabilities of Prokeep, enhancing communication and efficiency. ##### Cons - Users experience **intermittent chat interruptions** that disrupt communication and complicate team collaboration with customers. - Users find the **limited texting features** frustrating, especially for sending mass texts and navigating conversations. - Users find the **missing features** in Prokeep frustrating, especially regarding mass texting and message reply options. - Users find the **slow and clumsy messaging process** cumbersome, requiring tedious individual selections for each text sent. - Users find **mass texting cumbersome** due to slow processes and individual message handling requirements. #### What Are Recent G2 Reviews of Prokeep? **["Great communication tool"](https://www.g2.com/survey_responses/prokeep-review-10372038)** **Rating:** 4.0/5.0 stars _— Kayla W._ [Read full review](https://www.g2.com/survey_responses/prokeep-review-10372038) **["Useful tool for office team to communicate via text."](https://www.g2.com/survey_responses/prokeep-review-8492134)** **Rating:** 5.0/5.0 stars _— Zachary S._ [Read full review](https://www.g2.com/survey_responses/prokeep-review-8492134) #### What Are G2 Users Discussing About Prokeep? - [What is Prokeep used for?](https://www.g2.com/discussions/what-is-prokeep-used-for) ### [Request Tracker](https://www.g2.com/products/request-tracker/reviews) Request Tracker (RT) gives teams a powerful, customizable, and affordable alternative to enterprise help desk tools like ServiceNow and Zendesk, with full control over workflows, automation, and data ownership. RT helps organizations track, manage, and resolve any type of request—whether IT incidents, customer support tickets, HR inquiries, or internal business operations. Its flexible design allows teams to create custom queues, automate repetitive tasks, and integrate seamlessly with email, APIs, and third-party systems. Built for teams that need reliability without complexity, RT delivers enterprise-grade functionality—ticketing, SLA tracking, approvals, dashboards, reporting, and workflow automation—without per-user pricing or vendor lock-in. Thousands of organizations worldwide rely on RT to streamline communication, improve accountability, and simplify request management across every department. **Average Rating:** 3.8/5.0 **Total Reviews:** 9 #### How Do G2 Users Rate Request Tracker? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.3/10) #### Who Is the Company Behind Request Tracker? - **Seller:** [Best Practical](https://www.g2.com/sellers/best-practical) - **Year Founded:** 2001 - **HQ Location:** United States - **Twitter:** @bestpractical 498 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=88c33976e887efac0a465633382a5caa4d6e4c912a9a03ffc941a51ef0a1b6c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F137776&secure%5Burl_type%5D=linkedin_company_website) 11 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 40% Large, 30% Medium #### What Are Recent G2 Reviews of Request Tracker? **["Smooth Tracking & Issue Resolution"](https://www.g2.com/survey_responses/request-tracker-review-8557505)** **Rating:** 4.5/5.0 stars _— Jak U._ [Read full review](https://www.g2.com/survey_responses/request-tracker-review-8557505) **["Easy to use"](https://www.g2.com/survey_responses/request-tracker-review-9038777)** **Rating:** 4.5/5.0 stars _— Verified User in Consumer Services_ [Read full review](https://www.g2.com/survey_responses/request-tracker-review-9038777) #### What Are G2 Users Discussing About Request Tracker? - [What is RTIR?](https://www.g2.com/discussions/request-tracker-what-is-rtir-e70de0a3-ed34-4845-b42e-be59efdbc3fb) - [What is RTIR?](https://www.g2.com/discussions/request-tracker-what-is-rtir-1adb8bda-dd93-461e-86e1-2326099461dd) - [What is RTIR?](https://www.g2.com/discussions/request-tracker-what-is-rtir) - [What is RTIR?](https://www.g2.com/discussions/what-is-rtir) - [How do I setup a request tracker?](https://www.g2.com/discussions/request-tracker-how-do-i-setup-a-request-tracker) ### [Yablo](https://www.g2.com/products/yablo/reviews) Yablo is a user-friendly customer communication platform tailored specifically for Microsoft 365. It consolidates your communication channels—email, live chat, SMS, WhatsApp, Messenger, and more—into a single, AI-driven interface. Designed with collaboration at its core, Yablo enables teams to respond to customer inquiries faster and more efficiently. By leveraging AI-powered automation, Yablo simplifies workflows, automating routine tasks and allowing teams to focus on more complex, high-value customer interactions. Its robust analytics offer detailed insights into team performance and customer satisfaction, driving continuous improvement in service quality. Seamlessly integrated with Microsoft 365 tools like Teams and Outlook, Yablo fits naturally into your existing workflows, making it the perfect solution for businesses seeking to elevate their customer communication within the Microsoft ecosystem. #### Who Is the Company Behind Yablo? - **Seller:** [Tasks in a Box](https://www.g2.com/sellers/tasks-in-a-box-0cb99ec3-738d-42fb-90f7-8c65fb92f42f) - **HQ Location:** Antwerpen, BE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b2e4d60327b1d0113e4e17491d4f53f25b3c2a4e9b348f17e517f6ec6fb51784&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fyablo&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® - [‹ Prev‹ Prev](/categories/shared-inbox/free?category_id=shared-inbox&order=g2_score&page=4#product-list) - [1](/categories/shared-inbox/free?category_id=shared-inbox&order=g2_score#product-list) - [2](/categories/shared-inbox/free?category_id=shared-inbox&order=g2_score&page=2#product-list) - [3](/categories/shared-inbox/free?category_id=shared-inbox&order=g2_score&page=3#product-list) - [4](/categories/shared-inbox/free?category_id=shared-inbox&order=g2_score&page=4#product-list) - 5 - Next ›Next › Spotlight Categories [ERP Systems](https://www.g2.com/categories/erp-systems) [VoIP Providers](https://www.g2.com/categories/voip) [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) [Security Compliance Software](https://www.g2.com/categories/security-compliance) [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) Similar Categories - [Team Collaboration](/categories/team-collaboration) - [Other Collaboration](/categories/other-collaboration) - [Agentic AI Browser](/categories/agentic-ai-browser) - [AI Meeting Assistants](/categories/ai-meeting-assistants) - [AI Presentation Tools](/categories/ai-presentation-tools) - [Audio Conferencing](/categories/audio-conferencing) - [Board Management](/categories/board-management) - [Bookmark Manager](/categories/bookmark-manager) - [Browser](/categories/browsers) - [Business Scheduling](/categories/business-scheduling) - [Calendar](/categories/calendar-software) - [Cloud PBX Platforms](/categories/cloud-pbx-platforms) - [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools) - [Decision-Making](/categories/decision-making) - [Digital Adoption Platform](/categories/digital-adoption-platform) [Browse Shared Inbox Themes](/categories/shared-inbox/themes)