# Top Free Shared Inbox Software - Page 4

## How Many Shared Inbox Software Products Does G2 Track?

**Total Products under this Category:** 91

### Category Stats (Aug 2026)

- **Average Rating:** 4.58/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Chatwoot (+0.69%) - Among all products in this category, Chatwoot recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Shared Inbox Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 36,700+ Authentic Reviews
- 91+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Shared Inbox Software
 ![G2 Grid® for Shared Inbox Software plotting products by satisfaction and market presence](https://www.g2.com/categories/shared-inbox/grids.png?focus%5B%5D=10739&focus%5B%5D=574&focus%5B%5D=57328&focus%5B%5D=20351&focus%5B%5D=10366&focus%5B%5D=15945&focus%5B%5D=748&focus%5B%5D=3270)

Highlighted products: Front, Zendesk for Customer Service, HubSpot Service Hub, Missive, Podium, Hiver in Gmail, Freshdesk, and Fin.

Underlying data: [Grid® JSON](https://www.g2.com/categories/shared-inbox/grids.json?focus%5B%5D=front&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=hubspot-service-hub&focus%5B%5D=missive&focus%5B%5D=podium&focus%5B%5D=hiver-in-gmail&focus%5B%5D=freshdesk&focus%5B%5D=fin)

**Sponsored**

### SparrowDesk

SparrowDesk is an AI-first customer support platform powered by Zoona AI, designed to help teams resolve customer conversations faster and more consistently at scale. It unifies email and live chat into a single omnichannel inbox, giving support teams full visibility into every customer interaction. At the core of SparrowDesk is Zoona AI, which brings intelligence directly into the support workflow. Zoona AI includes AI Agents that automatically handle routine customer queries with accurate, on-brand responses, and an AI Copilot that assists human agents with instant conversation summaries and smart reply suggestions. Together, they reduce repetitive work while keeping humans in control of complex issues. Beyond AI, SparrowDesk provides essential support operations tools such as Service Level Agreements (SLAs), customizable ticket views, macros, and real-time analytics. These features help teams stay organized, meet response targets, and gain visibility into performance. Designed for scale, SparrowDesk supports multi-brand and multilingual support with role-based access controls for growing teams.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1905&secure%5Bchosen_at%5D=2026-08-04T10%3A24%3A40Z&secure%5Bdisplayable_resource_id%5D=1905&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1905&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1494101&secure%5Bresource_id%5D=1905&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%2Ffree%3Fcategory_id%3Dshared-inbox%26page%3D4&secure%5Btoken%5D=587ebb9a45292be201b50862cfa76573ccbabd15288fb483b0be46f8b72a1adb&secure%5Burl%5D=https%3A%2F%2Fwww.sparrowdesk.com%2F%3Futm_source%3DG2%26utm_medium%3DPPC&secure%5Burl_type%5D=custom_url)

### [Chatwoot](https://www.g2.com/products/chatwoot/reviews)

Chatwoot is an open-source customer engagement platform that helps companies engage their customers on their website, Facebook page, Twitter, Whatsapp, SMS, email, etc. Chatwoot is an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud, etc. Connect your customer conversation channels and converse with your customers from a single place.

**Average Rating:** 4.5/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Chatwoot?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10)
- **Integrations:** 10.0/10 (Category avg: 8.5/10)
- **Trends:** 0.0/10 (Category avg: 8.1/10)
- **Performance Tracking:** 0.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Chatwoot?

- **Seller:** [Chatwoot](https://www.g2.com/sellers/chatwoot)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bbf5a6f014f07ce28fd4f42a67033d7da255a99ba76bfba5472ade39719d95a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchatwoot&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Small, 31% Medium

#### What Do G2 Reviewers Say About Chatwoot?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Chatwoot for its **easy setup** , allowing seamless integration and quick implementation of customer support solutions.
- Users value the **s seamless integrations** of Chatwoot, which consolidate communications and streamline customer support efforts effectively.
- Users praise the **seamless chat functionality** of Chatwoot, enhancing customer support through conversation continuity and accessibility.
- Users find Chatwoot to be **very easy to implement and use** , streamlining customer support for small teams effectively.
- Users find **easy implementation** of Chatwoot enhances their customer support experience, seamlessly integrating with other tools.

##### Cons

- Users experience occasional **connectivity issues** with Chatwoot's portal, leading to frustrating disconnections during use.
- Users experience **limited connectivity** with Chatwoot, leading to occasional disconnections that disrupt their workflow.
- Users often face **technical issues** , including glitches and disconnections, impacting their experience with Chatwoot.
- Users experience **disconnection issues** with Chatwoot's portal, leading to frustrating interruptions during conversations.
- Users report occasional **disconnections** in Chatwoot's portal, disrupting communication and causing frustration.

#### What Are Recent G2 Reviews of Chatwoot?

**["Chatwood : The Multi-Platform Social Media Manager for your Business"](https://www.g2.com/survey_responses/chatwoot-review-12751755)**

**Rating:** 5.0/5.0 stars

_— Ayush J._

[Read full review](https://www.g2.com/survey_responses/chatwoot-review-12751755)

**["Best Intercom alternative"](https://www.g2.com/survey_responses/chatwoot-review-10412370)**

**Rating:** 5.0/5.0 stars

_— Luca P._

[Read full review](https://www.g2.com/survey_responses/chatwoot-review-10412370)

#### What Are G2 Users Discussing About Chatwoot?

- [What is Chatwoot used for?](https://www.g2.com/discussions/what-is-chatwoot-used-for)

### [Comm100](https://www.g2.com/products/comm100-network-corporation-comm100/reviews)

Comm100 is a global provider of AI-powered omnichannel customer support software designed to help organizations across commercial, government, and nonprofit sectors deliver seamless and consistent customer service. With a diverse clientele that includes notable names such as Rackspace, Stanford University, and Global Affairs Canada, Comm100 provides a robust platform that integrates multiple communication channels, ensuring that users can engage with their customers effectively, regardless of the medium. The Comm100 platform consolidates various support channels, including live chat, email, social media, secure messaging, and self-service resources, into a single, unified experience. This integration enhances visibility and streamlines workflows, allowing support teams to manage conversations efficiently and respond to inquiries promptly. By centralizing interactions, organizations can maintain a consistent service level across different channels, catering to a wide range of audiences and handling varying interaction volumes without compromising quality. One of the standout features of Comm100 is its advanced AI capabilities, which are woven throughout the platform to boost both productivity and performance for support teams. The software includes agentic tools designed to assist with routine interactions, enabling human agents to focus on more complex inquiries. Additionally, AI-driven quality assurance mechanisms help uphold service standards, while data-driven insights provide valuable information on trends and performance gaps. These features support continuous improvement initiatives, allowing organizations to refine their customer service strategies over time. Comm100 is built with flexibility, reliability, and scalability in mind, making it suitable for organizations operating in complex service environments that demand high levels of security, compliance, and uptime. The platform is adaptable to various operational models, ensuring that organizations can maintain stability and governance while meeting their unique service requirements. This adaptability is crucial for organizations looking to enhance their customer engagement strategies without sacrificing control or oversight. By combining intelligent automation with human-led service, Comm100 empowers organizations to foster stronger customer relationships, improve productivity, and achieve superior support outcomes at scale. This balanced approach not only helps organizations meet increasing service expectations but also supports long-term strategies for resilience and growth. Furthermore, leadership teams can leverage reliable analytics and actionable insights to measure performance, optimize resources, and make informed decisions across channels and teams, ultimately enhancing the overall customer experience in today’s dynamic digital landscape.

**Average Rating:** 4.4/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Comm100?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Comm100?

- **Seller:** [Comm100 Network Corporation](https://www.g2.com/sellers/comm100-network-corporation)
- **Company Website:** www.comm100.com
- **Year Founded:** 2009
- **HQ Location:** Vancouver, Canada
- **Twitter:** @Comm100  
4,688 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=34614b5b40a0f67a1bf89110adabcb7be44355817d9c7573f4e95349bda6a37a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcomm100-network-corporation%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Gambling & Casinos
- **Company Size:** 48% Small, 37% Medium

#### What Do G2 Reviewers Say About Comm100?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **versatile functions** and strong AI features of Comm100, enhancing their support experience effectively.
- Users find Comm100 to have an **easy-to-use system** , enhancing their overall experience and support efficiency.
- Users value the **helpful support team** of Comm100, enhancing their overall experience from setup to daily operations.
- Users praise the **excellent customer support** of Comm100, highlighting their responsiveness and knowledgeable assistance.
- Users highlight the **efficiency** of Comm100, noting the intuitive interface and automation that enhance customer support operations.

##### Cons

- Users experience **chatbot issues** with Comm100, as the AI struggles to effectively handle member queries when agents are unavailable.
- Users are frustrated by the **lack of updates** in Comm100, which hampers improvement and responsiveness to user feedback.
- Users face **integration challenges** with Comm100, particularly with HubSpot, affecting chat functionality and user experience.
- Users note that the **AI chatbot struggles with issue resolution** when human agents aren't available, affecting support quality.
- Users are frustrated with the **lack of update options** for user segments, complicating user management processes.

#### What Are Recent G2 Reviews of Comm100?

**["Easy Onboarding, User-Friendly Interface, and Straightforward Salesforce Integration"](https://www.g2.com/survey_responses/comm100-review-12855831)**

**Rating:** 4.5/5.0 stars

_— Verified User in Sports_

[Read full review](https://www.g2.com/survey_responses/comm100-review-12855831)

**["Responsive Support and a Smooth Desktop Experience"](https://www.g2.com/survey_responses/comm100-review-12885472)**

**Rating:** 5.0/5.0 stars

_— Brian M._

[Read full review](https://www.g2.com/survey_responses/comm100-review-12885472)

#### What Are G2 Users Discussing About Comm100?

- [What is Comm100 Live Chat used for?](https://www.g2.com/discussions/what-is-comm100-live-chat-used-for)
- [Is live chat app safe?](https://www.g2.com/discussions/is-live-chat-app-safe)
- [What is chat customer service?](https://www.g2.com/discussions/what-is-chat-customer-service)
- [How do I manage live chat?](https://www.g2.com/discussions/how-do-i-manage-live-chat)
- [Which live chat software is best?](https://www.g2.com/discussions/which-live-chat-software-is-best)

### [timetoreply](https://www.g2.com/products/timetoreply/reviews)

timetoreply is an email analytics & relationship intelligence platform for B2B customer-facing teams - a live dashboard for team managers, and a Smart Coach for team members that sits in their inbox, prioritising their next action for them. timetoreply can be fully implemented within hours, and there is no change to how your teams work. Works with Outlook and Gmail, surfacing performance & SLA metrics + sentiment, intent, urgency and categorization of customer emails.

**Average Rating:** 4.2/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate timetoreply?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Trends:** 10.0/10 (Category avg: 8.1/10)
- **Performance Tracking:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind timetoreply?

- **Seller:** [timetoreply](https://www.g2.com/sellers/timetoreply)
- **Company Website:** www.timetoreply.com
- **Year Founded:** 2013
- **HQ Location:** Leatherhead, ZA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f379bef6e5a224fa0a9cad47e8fbde4ee482245d2f70273972e76c52fb9f80a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftime-to-reply-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of timetoreply?

**["Great tool to improve operational efficiencies and service levels."](https://www.g2.com/survey_responses/timetoreply-review-8673343)**

**Rating:** 4.5/5.0 stars

_— Dane S._

[Read full review](https://www.g2.com/survey_responses/timetoreply-review-8673343)

**["Real-Time Dashboard and AI Insights That Keep Us Ahead"](https://www.g2.com/survey_responses/timetoreply-review-13187897)**

**Rating:** 4.5/5.0 stars

_— Verified User in Medical Devices_

[Read full review](https://www.g2.com/survey_responses/timetoreply-review-13187897)

### [Desku.io](https://www.g2.com/products/desku-io/reviews)

Desku is an AI-powered customer service automation platform designed to enhance support operations for businesses, particularly in the SaaS and e-commerce sectors. It offers a comprehensive suite of tools, including live chat for real-time customer interactions, a help desk for efficient ticket management, and omnichannel support to unify customer communications from multiple platforms. Desku also features a no-code chatbot builder, enabling businesses to automate responses without technical expertise, and a knowledge base that serves as a self-service hub for customers to find answers independently. Its AI chatbots handle routine inquiries, freeing up human agents for complex issues, while the AI Co-Pilot assists support teams with real-time summaries and suggested responses to boost productivity. Integrating seamlessly with e-commerce platforms like Shopify, WooCommerce, Ecwid, and Shopline, Desku is a versatile solution for businesses aiming to automate and enhance customer service. Praised for its ease of use, automation capabilities, and responsive customer support, Desku has helped businesses improve inquiry handling and overall efficiency. For companies seeking to streamline their customer service processes with AI-driven solutions, Desku offers a reliable and effective platform.

**Average Rating:** 4.8/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate Desku.io?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.3/10)
- **Integrations:** 10.0/10 (Category avg: 8.5/10)
- **Performance Tracking:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Desku.io?

- **Seller:** [Desku.io](https://www.g2.com/sellers/desku-io)
- **Year Founded:** 2022
- **HQ Location:** Dover, US
- **Twitter:** @DeskuHQ  
52 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d5ed03bb3c430c01305a20b6fa5e78c1176ba1080b1384b64448e37a9277d99a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdesku-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 77% Small, 23% Medium

#### What Do G2 Reviewers Say About Desku.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **automation features** in Desku, enhancing efficiency by managing customer interactions seamlessly.
- Users appreciate the **responsive customer support** features of Desku, enhancing efficiency and streamlining interactions effortlessly.
- Users find Desku.io extremely **easy to use** , offering a simple interface and effective solutions for customer interactions.
- Users commend the **easy setup** of Desku.io, simplifying account creation and integrations for customer support.
- Users love the **affordable pricing and user-friendly features** of Desku, making customer interactions efficient and manageable.

##### Cons

- Users experience **notification issues** with the chat functionality, missing chimes when the tab isn't in focus.
- Users face **chat functionality issues** with missed notifications, but improvements are ongoing and hopeful for the future.
- Users report **notification issues** with chat management, affecting prompt responses when switching tabs.
- Users find **adjustment difficulties** due to a lack of detailed FAQs, making it challenging to navigate all features.
- Users feel that the **AI features could be enhanced** for improved functionality and user experience.

#### What Are Recent G2 Reviews of Desku.io?

**["Desku helps us automate handling of general incoming enquiries."](https://www.g2.com/survey_responses/desku-io-review-9756331)**

**Rating:** 5.0/5.0 stars

_— Tushar C._

[Read full review](https://www.g2.com/survey_responses/desku-io-review-9756331)

**["Finally a Support System that just makes sense"](https://www.g2.com/survey_responses/desku-io-review-6542366)**

**Rating:** 5.0/5.0 stars

_— Steven G._

[Read full review](https://www.g2.com/survey_responses/desku-io-review-6542366)

#### What Are G2 Users Discussing About Desku.io?

- [What is Desku.io used for?](https://www.g2.com/discussions/what-is-desku-io-used-for) - 1 comment

### [Jelly](https://www.g2.com/products/good-enough-jelly/reviews)

Jelly is a shared inbox that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether you’re doing customer support, dealing with clients, managing your community, or something else entirely, your team deserves software that can help them focus on what really matters: conversations. With Jelly, you'll stop stepping on each other's toes and losing important messages, and save some money in the process. It's the best way to jam on email as a team! From the good people at Good Enough.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Jelly?

- **Integrations:** 5.0/10 (Category avg: 8.5/10)
- **Trends:** 0.0/10 (Category avg: 8.1/10)
- **Performance Tracking:** 0.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Jelly?

- **Seller:** [Good Enough](https://www.g2.com/sellers/good-enough)
- **Year Founded:** 2022
- **HQ Location:** N/A
- **Twitter:** @goodenoughllc  
354 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=256ce99b71fe6dbbc41b827421be0d45a8efbb978e52661d90171e67be8d5c86&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgood-enough-llc&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Jelly?

_AI-generated summary from verified user reviews_

##### Pros

- Users love how Jelly simplifies **contact management** , making collaboration and conversation tracking effortless for teams.
- Users find Jelly's **ease of use** invaluable, allowing effortless sharing and engagement in group conversations.
- Users love the **easy access** to conversations in Jelly, facilitating seamless collaboration without added costs.
- Users love Jelly for its **easy sharing** of conversation responsibilities, facilitating effortless participation in discussions.
- Users value the **easy-to-use notifications** system in Jelly, making it simple to manage group conversations effectively.

#### What Are Recent G2 Reviews of Jelly?

**["A simple and affordable shared inbox"](https://www.g2.com/survey_responses/jelly-review-10486080)**

**Rating:** 5.0/5.0 stars

_— Murray S._

[Read full review](https://www.g2.com/survey_responses/jelly-review-10486080)

### [Ontraport](https://www.g2.com/products/ontraport/reviews)

Ontraport is a CRM and marketing automation platform designed for small and mid-sized businesses that need to manage contacts, automate marketing and sales, process payments, and build web experiences from a single system. Unlike point solutions that require businesses to integrate multiple tools, Ontraport centralizes customer data, marketing automation, sales pipelines, payment processing, and website management in one shared database. This unified architecture allows teams to create connected workflows across every stage of the customer lifecycle without relying on third-party integrations or custom development. Ontraport is built for operations, marketing, and sales teams at established businesses that have outgrown entry-level tools but want an alternative to complex, high-cost enterprise platforms. Core features and capabilities: • CRM and contact management — a single shared customer record with unified contact history, segmentation, lead scoring, and visual sales pipelines • Marketing automation — multi-channel automation across email and SMS, with behavioral triggers, lead routing, and attribution reporting • Payments and ecommerce — order forms, upsells, subscriptions, declined transaction recovery, and a customer billing center • Dynamic CMS — no-code tools for building websites, landing pages, membership sites, online courses, and customer portals • Shared inbox — centralized customer communications across channels for support and sales teams • AI Assistant — runs inside automations with access to unified customer data to segment contacts, personalize messaging, and route communications automatically • Reporting and analytics — campaign performance tracking, revenue attribution, and contact-level activity history Ontraport integrates with third-party tools via API and Zapier and supports custom development through an open API. The platform is web-based and includes a mobile app for iOS and Android. Founded in 2006 and headquartered in California, Ontraport serves thousands of businesses across more than 60 countries.

**Average Rating:** 4.5/5.0

**Total Reviews:** 245

#### How Do G2 Users Rate Ontraport?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Ontraport?

- **Seller:** [Ontraport](https://www.g2.com/sellers/ontraport)
- **Company Website:** ontraport.com
- **Year Founded:** 2006
- **HQ Location:** Covina, CA
- **Twitter:** @Ontraport  
12,056 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ef3073a235e07fc659b8c09489d5d7ea7fcba6b6c3ea4a1393d1c073f5684e56&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2597064%2F&secure%5Burl_type%5D=linkedin_company_website)  
97 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Professional Training & Coaching, Marketing and Advertising
- **Company Size:** 93% Small, 4% Medium

#### What Do G2 Reviewers Say About Ontraport?

_AI-generated summary from verified user reviews_

##### Pros

- Users rave about the **amazing customer support** at Ontraport, appreciating prompt assistance and knowledgeable agents.
- Users love the **amazing customer support** from Ontraport, highlighting quick, knowledgeable assistance for their needs.
- Users greatly appreciate the **exceptional customer support** of Ontraport, highlighting responsive and knowledgeable agents to assist them.
- Users find Ontraport **very user friendly and intuitive** , making it easy to navigate and utilize its features effectively.
- Users value the **powerful automation** and contact management features of Ontraport, streamlining their business processes effectively.

##### Cons

- Users find the **steep learning curve** challenging, requiring time and support to fully understand the system.
- Users find the **interface not intuitive** , leading to a steep learning curve that can be overwhelming for beginners.
- Users report **poor customer support** , particularly regarding refunds and a rigid policy that prioritizes rules over relationships.
- Users find Ontraport's **no refund policy** frustrating, especially concerning charges for unused and dormant accounts.
- Users find **contact management confusing** , especially with automatic billing and using triggers to group contacts effectively.

#### What Are Recent G2 Reviews of Ontraport?

**["Ontraport has streamlined my business and helped me do more business online."](https://www.g2.com/survey_responses/ontraport-review-18725)**

**Rating:** 5.0/5.0 stars

_— Robyn C._

[Read full review](https://www.g2.com/survey_responses/ontraport-review-18725)

**["Ontraport Makes Building Pages and Sequences Easy for Small Businesses"](https://www.g2.com/survey_responses/ontraport-review-13105224)**

**Rating:** 4.0/5.0 stars

_— Leah H._

[Read full review](https://www.g2.com/survey_responses/ontraport-review-13105224)

#### What Are G2 Users Discussing About Ontraport?

- [Is Ontraport a CRM?](https://www.g2.com/discussions/is-ontraport-a-crm) - 2 comments
- [How much does Ontraport cost?](https://www.g2.com/discussions/how-much-does-ontraport-cost) - 2 comments
- [Who uses Ontraport?](https://www.g2.com/discussions/who-uses-ontraport) - 2 comments
- [What is Ontraport used for?](https://www.g2.com/discussions/what-is-ontraport-used-for) - 1 comment

### [Replypad](https://www.g2.com/products/replypad/reviews)

Replypad is PSA (Professional Services Automation) software for small IT shops. It covers the day-to-day of MSPs and other IT service businesses in a single product, with one plan that includes every feature: shared inbox, ticketing, time tracking, client billing, asset tracking, knowledge base, and automation. Client billing works from everything not yet billed (hours, product charges, agreement charges) and creates invoices directly in QuickBooks, which remains the accounting source of truth. This is designed to catch what otherwise goes unbilled: hours that never get logged, overages that go untracked, agreements that never get re-priced. Setup is self-serve, typically an afternoon, with documentation and hands-on help available on request. The team behind Replypad has been developing PSA software since 2004. The company is independent, with no venture or private-equity ownership. Pricing is published: $25 per user per month, billed monthly, no minimum term, cancel anytime. An optional annual plan is $20 per user per month, self-serve, nothing to sign. A free trial is available. Tickets come in however a shop receives work: email through connected mailboxes, tickets logged from a phone call, or a customer portal where clients open and track requests. Every ticket has a clear owner and an SLA. Each tech has their own queue, and collision detection keeps two techs off the same reply. Replypad works with existing Microsoft 365 or Google Workspace email, with nothing to migrate. Automation is deterministic: triggers the team defines assign, label, prioritize, and auto-reply, keeping billing and SLA behavior auditable and predictable. Also included: contracts and recurring billing, saved responses and internal notes, draft-reply review, 100+ keyboard shortcuts, CSV data import (accounts, contacts, assets, charges, products), real-time updates, and audit-friendly activity logs. Dispatch scheduling uses the team's existing Microsoft 365 or Google calendar. Replypad fits teams that do not require resource planning, Gantt charts, or a dedicated PSA administrator. These enterprise PSA requirements may start to emerge at 25+ techs. A free trial runs 15 days with every feature and unlimited users, no credit card required.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Replypad?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10)
- **Integrations:** 10.0/10 (Category avg: 8.5/10)
- **Trends:** 10.0/10 (Category avg: 8.1/10)
- **Performance Tracking:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Replypad?

- **Seller:** [Skylix ltd dba Replypad](https://www.g2.com/sellers/skylix-ltd-dba-replypad)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Replypad?

**["All in one : The best"](https://www.g2.com/survey_responses/replypad-review-10184671)**

**Rating:** 5.0/5.0 stars

_— Akash B._

[Read full review](https://www.g2.com/survey_responses/replypad-review-10184671)

### [Shared Inbox by Canary](https://www.g2.com/products/shared-inbox-by-canary/reviews)

Shared Inbox by Canary is a powerful, AI-powered communication hub designed for customer-facing teams. It brings together email, chatbot, and task management—so your support, sales, and operations teams can collaborate, respond faster, and stay on top of every conversation. Built by the makers of Canary Mail (trusted by 1M+ users), Shared Inbox by Canary helps you manage incoming emails with smart assignments, AI-suggested replies, and team-wide visibility. No more missed messages, duplicate responses, or scattered workflows. Key features: -Unified shared inbox for support, sales & ops - AI Chatbot that resolves queries automatically -Built-in team internal notes and task tracking -AI-suggested replies to save time -Cross-platform: Web, macOS, Windows, iOS -Team analytics for accountability & insights Whether you're a small team or scaling fast, Shared Inbox by Canary keeps your external communication organized—and your team in sync. Try for free today! Visit https://shorturl.at/enqPJ.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Shared Inbox by Canary?

- **Integrations:** 10.0/10 (Category avg: 8.5/10)
- **Trends:** 10.0/10 (Category avg: 8.1/10)
- **Performance Tracking:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Shared Inbox by Canary?

- **Seller:** [Canary Mail](https://www.g2.com/sellers/canary-mail)
- **Year Founded:** 2017
- **HQ Location:** San Francisco, US
- **Twitter:** @CanaryMailApp  
7,664 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=72729545ee0a696be2d5485a4bc7bf9addd6a6241762721ce4574c5e4b00ae5d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcanary-mail%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 250% Medium, 150% Small

#### What Do G2 Reviewers Say About Shared Inbox by Canary?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Shared Inbox by Canary transformative for team collaboration and email management.
- Users love the **unified inbox feature** of Canary, enhancing teamwork and simplifying email management seamlessly within Gmail.
- Users appreciate the **intuitive collaboration** offered by Canary’s Shared Inbox, enhancing teamwork and simplifying email management.
- Users love the **seamless collaboration** offered by Shared Inbox, enhancing teamwork and streamlining email management effectively.
- Users appreciate the **streamlined communication** in Shared Inbox by Canary, enhancing team collaboration and organization effortlessly.

##### Cons

- Users find it disappointing that Shared Inbox by Canary **lacks essential features** like alerts for unassigned emails and advanced reporting.
- Users feel the **pricing is high** , making it challenging for non-profits and limiting overall accessibility.
- Users find **usage limitations** frustrating, noting issues like the inability to set up double triggers effectively.
- Users find the **chat functionality lacking** due to reliance on Gmail's conversation view and limited notification options.
- Users feel the **pricing is steep** for small teams, making it less accessible compared to other options.

#### What Are Recent G2 Reviews of Shared Inbox by Canary?

**["Shared inbox by Canary for teams using shared inbox beyond Support"](https://www.g2.com/survey_responses/shared-inbox-by-canary-review-11665451)**

**Rating:** 5.0/5.0 stars

_— Viet T._

[Read full review](https://www.g2.com/survey_responses/shared-inbox-by-canary-review-11665451)

**["The Game-Changer for Efficient Marketing and Sales Client Communication"](https://www.g2.com/survey_responses/shared-inbox-by-canary-review-11435482)**

**Rating:** 5.0/5.0 stars

_— Milford E._

[Read full review](https://www.g2.com/survey_responses/shared-inbox-by-canary-review-11435482)

### [WorkHub Tasks](https://www.g2.com/products/workhub-tasks/reviews)

WorkHub Tasks is an AI-powered task management platform designed to simplify workflow and encourage collaboration across the entire organization. This comprehensive tool provides extensive user roles and rights to ensure data privacy while streamlining the ticket creation process from email, web, and other channels. Additionally, its integrated escalation management helps ensure tasks are completed in an accurate and timely manner. To further expedite processes, WorkHub Tasks also offers digital signature capabilities to sign contracts quickly and affordably. WorkHub Tasks is the ultimate solution that helps save time and provide the best possible customer care.

**Average Rating:** 5.0/5.0

**Total Reviews:** 28

#### Who Is the Company Behind WorkHub Tasks?

- **Seller:** [WorkHub](https://www.g2.com/sellers/workhub-07422e3b-b6b2-4e34-a2f4-5b5f5eb265e2)
- **HQ Location:** San Jose, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=64d9a514fedb2e7a6bfd744f8264a59b3409702a7426556f9d62e2471110d388&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fworkhub-official%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®
- **Ownership:** Ali Shaheen

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 54% Medium, 43% Small

#### What Are Recent G2 Reviews of WorkHub Tasks?

**["Simplify Your Customer Service with Task Management Tools!"](https://www.g2.com/survey_responses/workhub-tasks-review-7839463)**

**Rating:** 5.0/5.0 stars

_— Zeeshan I._

[Read full review](https://www.g2.com/survey_responses/workhub-tasks-review-7839463)

**["Streamline Your Customer Inquiries with this Platform!"](https://www.g2.com/survey_responses/workhub-tasks-review-7842764)**

**Rating:** 5.0/5.0 stars

_— Sheher B._

[Read full review](https://www.g2.com/survey_responses/workhub-tasks-review-7842764)

### [AutoReply365](https://www.g2.com/products/autoreply365/reviews)

AutoReply365 is a cloud-based automation tool for managing rule-based email auto-replies in Microsoft 365 Exchange Online, with a primary focus on shared mailboxes such as support@, sales@, and info@. It is designed to help organizations send consistent, predictable responses to inbound emails without relying on user out-of-office settings, complex transport rules, or custom Power Automate flows. The platform integrates directly with Microsoft 365 via the Microsoft Graph API and operates using application-level permissions, allowing automated processing without mailbox credentials or user interaction. AutoReply365 provides a centralized interface where IT teams and operations or support managers can define rules based on conditions such as sender type, subject keywords, or time of day, and link those rules to reusable reply templates. Templates support basic personalization using message and mailbox context. Each mailbox can have multiple ordered rules, enabling structured handling of common scenarios like after-hours acknowledgements, first-contact confirmations, or informational responses. AutoReply365 also includes basic logging and usage visibility to help teams verify that replies are sent as expected. The product is intended for organizations that need simple, deterministic auto-replies for mailboxes in Microsoft 365.

#### Who Is the Company Behind AutoReply365?

- **Seller:** [AutoReply365](https://www.g2.com/sellers/autoreply365)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [chatlyn](https://www.g2.com/products/chatlyn/reviews)

chatlyn is a guest communication platform for luxury and ultra-luxury hospitality. It brings WhatsApp, email, webchat, Instagram and Facebook Messenger, Airbnb and Booking.com into one inbox, connects to your property management system, and answers routine guest questions with an AI chatbot, so your team gives its time to the guests who need a person. More than 1,000 hotels worldwide work with chatlyn, from private-island resorts to grand city properties and multi-property collections, including Hotel Sacher, Soneva Fushi, The St. Regis Le Morne Resort, the IMLAUER Group and Spa Resort Geinberg. One inbox for every guest channel Conversations from the WhatsApp Business API, email (Gmail, Outlook including shared inboxes, IMAP/SMTP), your website's webchat widget, Instagram and Facebook Messenger, Airbnb and Booking.com arrive in one place. Your team assigns conversations to agents or teams, adds labels and private notes with @mentions, translates messages, uses AI-suggested replies, and filters by status, channel, assignee or saved custom views. Reservation data from your PMS appears beside each conversation, so agents reply with the guest's arrival date, stay details and booking history in view. First-level AI support on WhatsApp and webchat The AI chatbot answers repetitive questions (opening hours, spa times, parking, policies) from a knowledge base you provide, in around three seconds, at any hour and in the guest's language. Guests reach a person whenever they wish, by tapping a button or asking, and agents can take over any conversation at any moment. The AI informs and guides; it does not make or change reservations. At the IMLAUER Group it resolves 93% of queries; at Spa Resort Geinberg it answers 86% of webchat questions without staff involvement. Guest journey automations triggered by your PMS Reservation events (booking created, pre-arrival, check-in, check-out, departure) trigger WhatsApp messages at the moment you choose: immediately, after a delay, or at a set time such as 09:00 on arrival day. Messages use Meta-approved templates with merge fields for arrival date, check-in time and other reservation details, are sent in the guest's preferred language when a version exists, and can carry an SMS fallback that fires only if a WhatsApp message cannot be delivered. Cancellations and booking changes update the queue on their own, and ready-made template drafts for each reservation event give you a starting point, from pre-arrival information to a post-stay message that invites a review. WhatsApp, within Meta's rules chatlyn runs on the WhatsApp Business API: no five-device limit, template creation and Meta approval handled inside the platform, per-message tracking of sent, delivered, read and failed, and sends to static or dynamic guest lists for offers such as upgrades, spa treatments, dining or late checkout. Spa Resort Geinberg reaches more than 10,000 guests a year on WhatsApp with a 95% open rate. Reporting your front office can act on Reports cover first response time, resolution time, customer waiting time, and conversation volume by agent, team, label and channel, along with the delivery status of every sent template. Everything exports to CSV. Works where your team works iOS and Android apps with push notifications keep agents responsive away from the desk. At The St. Regis Le Morne, 30 butlers answer guests on a single WhatsApp number in under five minutes, around the clock, with every reply written personally. A browser extension for Chrome and Edge brings chatlyn's AI to any webpage for translation and drafting. PMS integrations chatlyn integrates with Oracle (OHIP and OPERA on-premise), protel, Mews, Apaleo, Guestline, Clock, FO Cloud, ASA, Casablanca and Sihot. One PMS connects per account, with multi-property support where the PMS provides it, and the chatlyn team sets up the connection with you. Built for luxury hospitality chatlyn concentrates on properties that compete on service: five-star hotels, resorts, collections and groups with international guests, premium facilities and concierge-level expectations. It is not built for short-term rentals, travel agencies or tour operators, and it works best with a supported PMS.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind chatlyn?

- **Seller:** [chatlyn](https://www.g2.com/sellers/chatlyn)
- **Year Founded:** 2023
- **HQ Location:** Vienna, AT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9d61e5647c22f6920728ffa486369dd0c1b3bca9f56c0147f4c9ef2d52adaf2b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchatlyn%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About chatlyn?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise **AI efficiency** of Chatlyn, enhancing communication across platforms with fast, accurate responses and excellent support.
- Users praise Chatlyn for its **exceptional customer support** , ensuring seamless management of online conversations across platforms.
- Users find Chatlyn's platform to be **incredibly easy to use** , making online conversation management seamless and efficient.
- Users commend Chatlyn for its **exceptional support and technology** , effectively managing online conversations across multiple platforms.
- Users highlight the **intelligent and efficient messaging features** of Chatlyn, enhancing customer interactions across platforms.

#### What Are Recent G2 Reviews of chatlyn?

**["The Best Tech and Support I've Experienced"](https://www.g2.com/survey_responses/chatlyn-review-9984116)**

**Rating:** 5.0/5.0 stars

_— Colm H._

[Read full review](https://www.g2.com/survey_responses/chatlyn-review-9984116)

### [Chatway Live Chat](https://www.g2.com/products/chatway-chatway-live-chat/reviews)

Chatway transforms online customer interactions with its live chat and AI chatbot solution for websites. Offering real-time communication, customizable widgets, intelligent chatbots, and AI-powered support, it enhances user experience. Responsive across devices, Chatway empowers businesses to engage visitors, resolve issues, automate answers, and convert leads efficiently. Elevate your online presence and build lasting customer relationships with Chatway.

**Average Rating:** 4.9/5.0

**Total Reviews:** 91

#### How Do G2 Users Rate Chatway Live Chat?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Chatway Live Chat?

- **Seller:** [Chatway](https://www.g2.com/sellers/chatway)
- **Year Founded:** 2014
- **HQ Location:** Tel Aviv, IL
- **Twitter:** @chatway\_inc  
12 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b26848945bf5ee0d1f415fd03b36fa1c79f42a96b8f67f0d84579e4af41fe07&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5812499%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Founder
- **Top Industries:** Leisure, Travel & Tourism, Retail
- **Company Size:** 91% Small, 3% Medium

#### What Do G2 Reviewers Say About Chatway Live Chat?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Chatway Live Chat, making customer interactions seamless and efficient.
- Users rave about the **excellent customer support** of Chatway Live Chat, making their experience efficient and pleasant.
- Users love the **easy setup** of Chatway Live Chat, allowing quick integration and seamless communication management.
- Users appreciate the **simplicity and ease of use** of Chatway Live Chat, enhancing efficiency for small teams.
- Users find **easy communication** with Chatway Live Chat essential for immediate responses and seamless integrations into websites.

##### Cons

- Users feel that the **customization options are limited** , wishing for more control over design and features.
- Users find the service **expensive** , wishing for a more scalable pricing model based on user count.
- Users find the **limitations of the free version** restrictive, particularly with single-user access and short chat history.
- Users are frustrated by the lack of **chatbot capabilities** , limiting automated responses and support outside business hours.
- Users find **integration issues** with Chatway Live Chat that can disrupt the seamless experience they desire.

#### What Are Recent G2 Reviews of Chatway Live Chat?

**["Simple and Effective Live Chat for Customer Support"](https://www.g2.com/survey_responses/chatway-live-chat-review-12672429)**

**Rating:** 5.0/5.0 stars

_— salman i._

[Read full review](https://www.g2.com/survey_responses/chatway-live-chat-review-12672429)

**["Solves 95% of our support requests on it's own"](https://www.g2.com/survey_responses/chatway-live-chat-review-12468903)**

**Rating:** 5.0/5.0 stars

_— Moshe F S._

[Read full review](https://www.g2.com/survey_responses/chatway-live-chat-review-12468903)

### [Cloodot](https://www.g2.com/products/cloodot/reviews)

Cloodot is a next-generation Conversational AI and Customer Engagement Automation platform that helps businesses deliver human-like, 24/7 communication across \*\*WhatsApp, Facebook, Instagram, and website chat\*\*. Unlike traditional chatbot tools, Cloodot introduces the concept of an \*\*AI Employee\*\* — a digital agent that doesn’t just reply but 'understands customer context, executes business actions, and follows up automatically' to ensure outcomes like lead conversion, booking, or support resolution. Cloodot combines global speed, reliability, and enterprise-grade security with the flexibility of a \*\*code execution environment\*\*, enabling deep customization for any business logic or vertical. Organizations across \*\*automotive, real estate, healthcare, electronics, retail, and hospitality\*\* use Cloodot to automate support and sales while keeping every interaction personal and context-aware. With \*\*Cloodot Chats\*\*, businesses can replace repetitive support tasks with intelligent, conversational experiences that truly understand customers. The AI engages naturally, retains context, and acts like a trained employee — creating faster responses, higher conversions, and consistent brand experience. \*\*Key capabilities include:\*\* \* AI-powered automation across major messaging channels \* Context-aware and sentiment-sensitive conversations \* Smart follow-ups that re-engage inactive customers \* Seamless integrations with CRMs, ERPs, and booking systems \* Multilingual, media-aware communication (voice, images, and documents) \* Detailed analytics for lead tracking and performance optimization With Cloodot, businesses can \*\*engage, support, and convert customers at scale — without expanding their support teams\*\*. Each interaction feels natural, relevant, and designed to drive measurable results. Headquartered in USA, with operations across the \*\*United States, India, the Middle East, and Europe\*\*, Cloodot empowers modern organizations to scale customer engagement intelligently. Cloodot — the AI Employee Platform that transforms customer conversations into business growth.

**Average Rating:** 4.9/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Cloodot?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Cloodot?

- **Seller:** [Cloodot](https://www.g2.com/sellers/cloodot)
- **Year Founded:** 2019
- **HQ Location:** Deleware, US
- **Twitter:** @cloodot  
56 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fc91f16fa7b0defc75aab00207d10d78043afc6057e1ff45c1ce68bb76f7fe4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcloodot-pvt-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive
- **Company Size:** 43% Large, 36% Medium

#### What Are Recent G2 Reviews of Cloodot?

**["Providing timely resolutions have become easy."](https://www.g2.com/survey_responses/cloodot-review-4839759)**

**Rating:** 5.0/5.0 stars

_— Nafih C._

[Read full review](https://www.g2.com/survey_responses/cloodot-review-4839759)

**["We got excellent customer satisfaction score with Cloodot!"](https://www.g2.com/survey_responses/cloodot-review-7135054)**

**Rating:** 5.0/5.0 stars

_— FAHAD S._

[Read full review](https://www.g2.com/survey_responses/cloodot-review-7135054)

#### What Are G2 Users Discussing About Cloodot?

- [What is Cloodot used for?](https://www.g2.com/discussions/what-is-cloodot-used-for)

### [Distrobird](https://www.g2.com/products/distobird-distrobird/reviews)

Distrobird is an all-in-one sales automation platform. Run automated cold email & SMS sequences, manage inbound & outbound calls, centralize communication with a unified inbox, track leads from forms, and automate lead routing – all within a single platform. Sign up for free and experience the power of streamlined sales.

#### Who Is the Company Behind Distrobird?

- **Seller:** [Distobird](https://www.g2.com/sellers/distobird)
- **Year Founded:** 2020
- **HQ Location:** Alexandria, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0f81d5e2f97907ad94aa3f4d756b1611e24f0f65f9331e9296ea81fe77e0be0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdistrobird&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [Emson](https://www.g2.com/products/emson/reviews)

Emson is a simple online shared inbox or help desk system with added case management. Case management can be in the form of complaints, leads, incidents. Cases can have multiple actions allocated to different people. They can also have costs recorded and approved against any type of case. Log and track complaints, leads or incidents; assign actions and costs; analyse what causes complaints. Emson provides a full operational view of your customer interactions and the actions taken to resolve them. A free tier exists for small companies and start ups to use as a basic shared inbox system. This could be used as a help desk or a way to respond to customers contacting you via the embedded contact form. Simplified setup, no need for a degree or training course in how to configure.

#### Who Is the Company Behind Emson?

- **Seller:** [Rezero Consulting](https://www.g2.com/sellers/rezero-consulting)
- **Year Founded:** 2021
- **HQ Location:** Barnsley, UK
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eda888bea3a4682be6d00c455bd698d0c70cf9a85695aa93b73e6e3120f830d1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frezerosoftware%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®
- **Phone:** 01709 213451

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