# Best Session Replay Software - Page 3

## How Many Session Replay Software Products Does G2 Track?

**Total Products under this Category:** 94

### Category Stats (Aug 2026)

- **Average Rating:** 4.55/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Verint Voice of the Customer (+0.65%) - Among all products in this category, Verint Voice of the Customer recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Session Replay Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 18,000+ Authentic Reviews
- 94+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Session Replay Software
 ![G2 Grid® for Session Replay Software plotting products by satisfaction and market presence](https://www.g2.com/categories/session-replay/grids.png?focus%5B%5D=68738&focus%5B%5D=145164&focus%5B%5D=164053&focus%5B%5D=13836&focus%5B%5D=28305&focus%5B%5D=1341420&focus%5B%5D=23848&focus%5B%5D=13911)

Highlighted products: LogRocket, PostHog, Microsoft Clarity, Fullstory, Contentsquare, Amplitude Session Replay, Glassbox, and Hotjar by Contentsquare.

Underlying data: [Grid® JSON](https://www.g2.com/categories/session-replay/grids.json?focus%5B%5D=logrocket&focus%5B%5D=posthog&focus%5B%5D=microsoft-microsoft-clarity&focus%5B%5D=fullstory&focus%5B%5D=contentsquare&focus%5B%5D=amplitude-session-replay&focus%5B%5D=glassbox&focus%5B%5D=hotjar-by-contentsquare)

**Sponsored**

### Fullview

Fullview is a cobrowsing and session replay platform built for customer support teams. Support agents get instant visual context on every ticket, so they can stop asking customers to explain what they see and start seeing it themselves. The platform brings together two tools support teams actually need: Cobrowsing - Join a customer's browser session in one click directly from your helpdesk. See their screen, share yours, take control when needed. No downloads, meeting links, or codes required from the customer. Session replays - Watch back exactly what customers did before filing a ticket. Full context without asking for reproduction steps. Real-time console data - Access live console logs during cobrowsing sessions or while reviewing replays for fast technical troubleshooting. Helpdesk integrations - Start sessions directly from Zendesk, Intercom, Salesforce, and HubSpot tickets. Everything stays in your agents' existing workflow. Privacy controls - Customizable data masking to protect sensitive information. GDPR and SOC 2 compliant infrastructure hosted on AWS (EU or US regions). Fullview is the only platform combining cobrowsing and session replays in one support-focused tool. Most competitors force teams to stitch together separate tools for live assistance and session context. Trusted by companies like Mews, Personio, Apollo, and Michelin. Mews resolves 55% of complex chat queries in-conversation with Fullview, maintaining CSAT above 90%. Built for B2B SaaS, software, and financial services companies that need to reduce diagnosis time on technical and UI-related tickets. The result: faster resolution, fewer touches per ticket, higher CSAT, and agents who spend less time guessing what customers are seeing.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1398&secure%5Bchosen_at%5D=2026-08-12T12%3A13%3A27Z&secure%5Bdisplayable_resource_id%5D=1398&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1398&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1191238&secure%5Bresource_id%5D=1398&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsession-replay%3FpStoreID%3Dbizclubsilverb%26page%3D3&secure%5Btoken%5D=7c247a85a28adbc876bc5b9683406c2542ef4e946b0fd198c0e427465bc64ab0&secure%5Burl%5D=https%3A%2F%2Fwww.fullview.io%2F&secure%5Burl_type%5D=company_website)

### [Zoho PageSense](https://www.g2.com/products/zoho-pagesense/reviews)

Zoho PageSense is a conversion optimization and personalization platform, designed to boost website conversions and revenue by tracking the visitor journey. The platform combines the power of web analytics, A/B testing, and personalization to help you make informed business decisions. See how many visitors come to your website, understand their behavior, and offer them a personalized website experience—all of this without having to juggle between multiple apps. With PageSense, you can Track key website metrics Measure vital stats of your website to study its performance over time and across segments. Build a conversion funnel and see which part of your website has a significant drop-off. Analyze visitor behavior Find what really interests your visitors, where your visitors click, and how far down they scroll. Go further and see how visitors interact with forms on your website. Optimize website conversions Run A/B and Split URL tests to understand how different elements of a page resonate with your audience. The intuitive visual editor lets you create website variations in a snap. Personalize user experience Deliver personalized experiences for every visitor based on their demographics and interests. From weather-based targeting to journey-based offering, give your visitors the best website experience ever. Gather customer feedback Your customers are your best data sources. Conduct polls and gather responses to know what they think about your business. To know more, visit: https://www.zoho.com/pagesense/

**Average Rating:** 4.1/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate Zoho PageSense?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 9.0/10 (Category avg: 8.3/10)
- **Search Box:** 8.7/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Zoho PageSense?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 54% Small, 28% Medium

#### What Do G2 Reviewers Say About Zoho PageSense?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **comprehensive feature set** of Zoho PageSense, enhancing their experience with customizable dashboards and reports.
- Users appreciate the **centralization of management** in Zoho PageSense, making daily tasks efficient within a single ecosystem.
- Users admire the **customizable dashboards** of Zoho PageSense, enhancing their ability to tailor analytics to needs.
- Users value the **ease of use** of Zoho PageSense, finding it simple to create reports and dashboards.
- Users value the **customizable dashboards** in Zoho PageSense, enhancing their experience with tailored insights.

##### Cons

- Users experience **communication delays** that hinder timely decision-making and disrupt insights from the analytics.
- Users experience **occasional reporting delays** in Zoho PageSense, impacting timely decision-making and insights.
- Users experience **occasional reporting delays** with Zoho PageSense, impacting their overall efficiency and analysis.
- Users experience **inadequate analytics** with basic customer segmentation and occasional reporting delays affecting insights.
- Users experience **decision paralysis** due to multiple integrations, negatively impacting their overall user experience with Zoho PageSense.

#### What Are Recent G2 Reviews of Zoho PageSense?

**["Insightful for User Behavior, But Needs Robust Tracking Improvements"](https://www.g2.com/survey_responses/zoho-pagesense-review-13233520)**

**Rating:** 4.0/5.0 stars

_— Townsand B._

[Read full review](https://www.g2.com/survey_responses/zoho-pagesense-review-13233520)

**["A robust page analytics tool even for beginners"](https://www.g2.com/survey_responses/zoho-pagesense-review-8532564)**

**Rating:** 5.0/5.0 stars

_— Shivam A._

[Read full review](https://www.g2.com/survey_responses/zoho-pagesense-review-8532564)

### [Crazy Egg](https://www.g2.com/products/crazy-egg/reviews)

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

**Average Rating:** 4.2/5.0

**Total Reviews:** 125

#### How Do G2 Users Rate Crazy Egg?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 7.8/10 (Category avg: 8.3/10)
- **Search Box:** 6.8/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 7.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Crazy Egg?

- **Seller:** [Crazy Egg](https://www.g2.com/sellers/crazy-egg)
- **Year Founded:** 2006
- **HQ Location:** La Mirada, CA
- **Twitter:** @CrazyEgg  
43,482 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ba21a07d244efe813e07d94961a08d224a6eefea2b6578cb729d628c23ba2c44&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5202702%2F&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Digital Marketing Manager
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 43% Medium, 43% Small

#### What Do G2 Reviewers Say About Crazy Egg?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Crazy Egg exceptionally **user-friendly** , offering intuitive heatmaps and a straightforward interface for analytics.
- Users value the **intuitive heat maps** of Crazy Egg, enhancing their ability to analyze user behavior effectively.
- Users appreciate the **easy setup** of Crazy Egg, finding it straightforward and user-friendly for effective analytics.
- Users praise the **excellent customer support** of Crazy Egg, providing timely and practical assistance for effective problem resolution.
- Users value the **insightful heat maps** and real-time data of Crazy Egg, enhancing their ability to optimize website performance.

##### Cons

- Users find the **session recording limit and tracking script requirement** restricts full exploration of Crazy Egg's features.
- Users find the **limited features** of Crazy Egg restrict to viewing and exploring its full capabilities effectively.
- Users are frustrated by the **missing features** in Crazy Egg, limiting exploration without a live tracking script.
- Users find the **filtering issues** in Crazy Egg restrict its ability to analyze user interactions effectively.
- Users find the **limited analysis capabilities** of Crazy Egg restrict their ability to perform detailed external data reviews.

#### What Are Recent G2 Reviews of Crazy Egg?

**["Crazy Egg Packs Great Value with Tons of Features and Regular Updates"](https://www.g2.com/survey_responses/crazy-egg-review-12772507)**

**Rating:** 4.0/5.0 stars

_— Louis C._

[Read full review](https://www.g2.com/survey_responses/crazy-egg-review-12772507)

**["Incredible customer support for a great product"](https://www.g2.com/survey_responses/crazy-egg-review-11892350)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/crazy-egg-review-11892350)

#### What Are G2 Users Discussing About Crazy Egg?

- [What do you recommend for those considering Crazy Egg for heat mapping and user behavior analysis?](https://www.g2.com/discussions/what-do-you-recommend-for-those-considering-crazy-egg-for-heat-mapping-and-user-behavior-analysis)
- [What is Crazy Egg used for?](https://www.g2.com/discussions/what-is-crazy-egg-used-for)
- [What does Crazy Egg do?](https://www.g2.com/discussions/what-does-crazy-egg-do)
- [How do you install Crazy Egg?](https://www.g2.com/discussions/how-do-you-install-crazy-egg)
- [Who owns Crazy Egg?](https://www.g2.com/discussions/who-owns-crazy-egg)

### [Verint Voice of the Customer](https://www.g2.com/products/verint-verint-voice-of-the-customer/reviews)

Verint® Voice of the Customer™ (formerly known as Experience Management™) empowers CX Leaders to optimize customer experiences in real-time. With Verint Voice of the Customer, companies can listen everywhere, act immediately, and analyze deeper than with any other experience management solution in the marketplace. Verint offers prescriptive VoC solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. As part of the Verint Platform, Verint Voice of the Customer allows CX leaders to close the Engagement Capacity Gap™ between customer expectations and budget or resources by: Deriving insights from data and AI Connecting organizational silos Leveraging CX orchestration and automation Examples of customer successes include: - Increasing NPS by 17 points - Realizing a 72% increase in BOPIS (buy online pickup in store) orders month-over-month - Cross-functional view of customer interactions enabling continuous CX improvements - Unlock the power of a unified customer experience! Contact us today. Verint wholly owns OpinionLab and ForeSee, both of which are now fully integrated parts of Verint Voice of the Customer (formerly known as Experience Management).

**Average Rating:** 4.2/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate Verint Voice of the Customer?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 5.0/10 (Category avg: 8.3/10)
- **Error and Bug Tracking:** 5.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Verint Voice of the Customer?

- **Seller:** [Verint](https://www.g2.com/sellers/verint)
- **Year Founded:** 1994
- **HQ Location:** Melville, New York
- **Twitter:** @Verint  
7,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b20cca92e44af2b98c53797e90b6315728690101f1adedb4ff45cb9ca0e59f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fverint&secure%5Burl_type%5D=linkedin_company_website)  
4,343 employees on LinkedIn®
- **Ownership:** Thoma Bravo

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 49% Large, 36% Medium

#### What Are Recent G2 Reviews of Verint Voice of the Customer?

**["Effortless Post Interaction Surveys"](https://www.g2.com/survey_responses/verint-voice-of-the-customer-review-8327708)**

**Rating:** 5.0/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/verint-voice-of-the-customer-review-8327708)

**["Unified Customer Feedback That Makes Trends Easy to Spot"](https://www.g2.com/survey_responses/verint-voice-of-the-customer-review-13238591)**

**Rating:** 4.5/5.0 stars

_— Subhashree S._

[Read full review](https://www.g2.com/survey_responses/verint-voice-of-the-customer-review-13238591)

#### What Are G2 Users Discussing About Verint Voice of the Customer?

- [What is Verint Predictive Experience (formerly Verint ForeSee) used for?](https://www.g2.com/discussions/what-is-verint-predictive-experience-formerly-verint-foresee-used-for) - 1 comment

### [Germain UX](https://www.g2.com/products/germain-ux/reviews)

Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience issues or drop off, finds where users spend precious time, identifies visitors' interests, and allows users to provide their feedback (NPS). Plus, our expert help is included at a fraction of your current cost – guaranteed.

**Average Rating:** 4.7/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate Germain UX?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 9.6/10 (Category avg: 8.3/10)
- **Search Box:** 9.6/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 9.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Germain UX?

- **Seller:** [Germain UX](https://www.g2.com/sellers/germain-ux)
- **Company Website:** Germainux.com
- **Year Founded:** 2006
- **HQ Location:** San Francisco, CA
- **Twitter:** @GermainUX  
182 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=383734d63d2d481d99d4ea954c8e7d843bcd56d44e9eb1c826bdb7e8f5a57e15&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgermain-ux%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 82% Small, 15% Medium

#### What Do G2 Reviewers Say About Germain UX?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **prompt and affordable customer support** of Germain UX, enhancing their overall experience and efficiency.
- Users appreciate the **user-friendly interface** of Germain UX, enhancing efficiency and providing valuable insights effortlessly.
- Users value the **invaluable insights into user behavior** provided by Germain UX, enhancing decision-making and user experience.
- Users value the **invaluable insights into user behavior** provided by Germain UX, enhancing their website optimization strategies.
- Users appreciate the **user-friendly interface** of Germain UX, enhancing efficiency and improving their workflow significantly.

##### Cons

- Users report **display issues** with Germain UX, noting fields only appear on hover and a lack of mobile optimization.
- Users note the **incomplete data** with outdated documentation and insufficient multilingual support, impacting their overall experience.
- Users note a **lack of information** due to outdated documentation and insufficient live chat support for inquiries.
- Users note a **lack of multilingual support** , which limits accessibility for non-English speaking users.
- Users note **limited opportunities** for support improvements, including outdated documentation and insufficient multilingual assistance.

#### What Are Recent G2 Reviews of Germain UX?

**["Things I like about Germain UX"](https://www.g2.com/survey_responses/germain-ux-review-9096730)**

**Rating:** 5.0/5.0 stars

_— raynold o._

[Read full review](https://www.g2.com/survey_responses/germain-ux-review-9096730)

**["User-Friendly Monitoring with Excellent Support and Insights"](https://www.g2.com/survey_responses/germain-ux-review-11908580)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/germain-ux-review-11908580)

#### What Are G2 Users Discussing About Germain UX?

- [What is Germain APM used for?](https://www.g2.com/discussions/what-is-germain-apm-used-for) - 1 comment

### [Exatom](https://www.g2.com/products/exatom/reviews)

Unlock the Hidden Conversion Potential of Your Online Forms and Check-Out. And increase form completion by +20%. An immediate contribution to your Marketing ROI. FORM ANALYTICS | REAL-TIME MONITORING | SMART TOOLTIPS | ABANDONMENT RECOVERY | CONSULTANCY Exatom helps you turn more visitors into leads and sales. By revealing exactly why users abandon your web forms and check-outs—and what to do about it. Most marketers focus all their effort on getting traffic to forms. But they overlook the moment that matters most: the form itself. That’s where most conversions are lost. ❌ GA4 can’t help you here. ✅ Exatom can. Used by top brands like BMW, Kia, Hema, and Brooks Running, Exatom gives you: • Instant clarity on where users drop off • Actionable insights to fix friction fast • No developers needed (no-code implementation, cookieless) 💡 Try it free and get a custom revenue loss assessment—see what your forms are costing you right now. Stop leaking conversions. Start hitting your targets with forms that actually convert. What insights do our FORM ANALYTICS offer you? - quantifying the happy path: form view -\> start -\> submit -\> convert - quantifying the drop-offs: not starting - start but not submitting - submitting but failed - UX experiences like autofill rates, error rates, duration to complete - analysis by browser, by device, by UTM - for each form field: drop-offs, interactions, interaction time, hesitation time, error rate and error messages, corrections, autofill rate, blank rate, rage clicks - instant view of form SESSION REPLAYS, linked to the analytics (no sampling) - INDUSTRY BENCHMARKING to understand your performance compared to the industry and same type of form - CRO PULSE, out Chrome Extension to view your analytics directly on your website What does FORM MONITORING do? - weekly overview by email showing the 6 key metrics and its trends for each form - alert notifications when your form or check-out performance deviates from the past - alert notifications when the situation is back to normal How will SMART TOOLTIPS help you? - digital marketers can create and manage their own tooltip campaigns - personalised and triggered upon user behaviour - functional messages, i.e. to help to create a correct password - motivational messages, i.e. to provide more info and nudge a user to continue - testing and preview before publishing - A/B testing within the platform - form optimisation without the need of developers

**Average Rating:** 4.7/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate Exatom?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 8.8/10 (Category avg: 8.3/10)
- **Search Box:** 5.6/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 9.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Exatom?

- **Seller:** [Exatom](https://www.g2.com/sellers/exatom)
- **Year Founded:** 2021
- **HQ Location:** Leuven, BE
- **Twitter:** @Exatom\_io  
4 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8a5a26f02d900189c8b47c842af22ab24af8ebc3918cb259377eda5b94848436&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fexatom%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive, Marketing and Advertising
- **Company Size:** 48% Medium, 30% Small

#### What Do G2 Reviewers Say About Exatom?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Exatom extremely **helpful** for gaining insights that enhance form efficiency and user engagement.
- Users praise Exatom for its **easy implementation and powerful insights** , enhancing form efficiency and user engagement.
- Users value the **powerful insights** from Exatom, enhancing form efficiency and engagement based on user behavior.
- Users value the **ease of use** of Exatom, facilitating quick integration and efficiency in their workflows.
- Users highlight Exatom's ability to deliver **actionable insights for optimizing lead form conversions** , greatly enhancing customer engagement.

##### Cons

- Users find the **complexity of the dashboard** challenging, requiring time and experience to navigate effectively.
- Users find the **learning curve steep** , especially for first-time users or those unfamiliar with data analysis.
- Users find the **steep learning curve** of Exatom's dashboard challenging, particularly for those less experienced with data analysis.
- Users find the **complex usability** of Exatom challenging, especially when navigating extensive KPIs and intricate forms.
- Users note a **lack of information** clarity in Exatom's dashboard, making it challenging to gather insights efficiently.

#### What Are Recent G2 Reviews of Exatom?

**["Exatom: Reactivity and Friendliness to Optimize Engagement"](https://www.g2.com/survey_responses/exatom-review-12437168)**

**Rating:** 5.0/5.0 stars

_— Othman R._

[Read full review](https://www.g2.com/survey_responses/exatom-review-12437168)

**["Exatom Delivers Data-Driven Insights That Boost Conversions"](https://www.g2.com/survey_responses/exatom-review-12432654)**

**Rating:** 5.0/5.0 stars

_— Oliver P._

[Read full review](https://www.g2.com/survey_responses/exatom-review-12432654)

### [SessionStack](https://www.g2.com/products/sessionstack/reviews)

What is SessionStack? SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where customers are getting stuck and dropping off, and what conversion opportunities are being missed. The insights generated by the platform serve as a fast track to improving the entire user experience with data-backed conversion rate optimization. SessionStackAI, our proprietary machine-learning model, is the ideal partner for all e-commerce decision makers who are laser-focused on revenue. SessionStackAI blends qualitative and quantitative user data to provide the full picture of any website or mobile app interaction. The platform’s auto-capture capabilities and retroactive data history help ensure that there are no gaps in the analysis, identifying any friction points or new conversion opportunities as you go. What are SessionStack’s core features? Our industry-first AI capability - SessionStackAI, is backed up by best-in-class session recording and replay, instrumentation-free conversion funnels, user segmentation & segment trends, and error monitoring. SessionStack also offers co-browsing and live session collaboration. To put it simply: - AI-enhanced session data processing that gives you actionable conversion rate optimization tips - Auto capture of session data, covering iframes (same or cross-origin) & pop-ups - Zero performance impact for the end user and the app - Sensitive data management, data masking, network requests scrubbing, etc. - Private by default

**Average Rating:** 4.8/5.0

**Total Reviews:** 67

#### How Do G2 Users Rate SessionStack?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 8.9/10 (Category avg: 8.3/10)
- **Search Box:** 8.8/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 9.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind SessionStack?

- **Seller:** [SessionStack](https://www.g2.com/sellers/sessionstack)
- **HQ Location:** Sofia, Sofia
- **Twitter:** @SessionStack  
415 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=635938b2e462281a79415a325be8fee0df01f9df4e7c4eac9384cb89f40e0133&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsessionstack%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 72% Small, 19% Medium

#### What Do G2 Reviewers Say About SessionStack?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **session replay feature** of SessionStack for efficiently detecting bugs and gaining user insights.
- Users value **insightful user behavior tracking** with SessionStack, enhancing efficiency in bug detection and improving UX design.
- Users value the **visibility into user interactions** that SessionStack provides, enhancing UX design and decision-making processes.
- Users praise the **ease of use** of SessionStack, highlighting its straightforward setup and quick tracking capabilities.
- Users value the **user behavior tracking** capabilities of SessionStack for efficient bug detection and trend analysis.

##### Cons

- Users feel the **missing features** limit SessionStack's usability, lacking ease in masking data and integration options.
- Users express frustration with the **short data retention period** and lack of media format support in SessionStack.
- Users find **poor integration** with other platforms and challenging access to invoices detrimental to their experience.
- Users report **recording issues** with SessionStack, including limits reached unexpectedly and concerns over unrecorded sessions.
- Users often face **data inaccuracy** issues with SessionStack, struggling to sync data and analyze large volumes effectively.

#### What Are Recent G2 Reviews of SessionStack?

**["A simple experience"](https://www.g2.com/survey_responses/sessionstack-review-9994802)**

**Rating:** 5.0/5.0 stars

_— Mohammed-Mudassir A._

[Read full review](https://www.g2.com/survey_responses/sessionstack-review-9994802)

**["it was amazing experience and made my job super easy"](https://www.g2.com/survey_responses/sessionstack-review-10002493)**

**Rating:** 5.0/5.0 stars

_— Nistha S._

[Read full review](https://www.g2.com/survey_responses/sessionstack-review-10002493)

### [UXtweak](https://www.g2.com/products/uxtweak/reviews)

UXtweak is a UX research platform that helps teams recruit and manage participants, run moderated and unmoderated studies, analyze results, and share insights — all in one place. Built for research by researchers, UXtweak is used by 100K+ UXers, helping research, product, and design teams turn insights into impact. ✨ Start for free today at UXtweak.com 🔧🐝 Why do user-centered organizations choose UXtweak? 🌍 Recruit globally, reliably: Access participants from 130+ countries with 2,000+ targeting attributes for precise recruitment. Rigorous quality checks and free replacements ensure reliable feedback so you can focus on insights, not logistics. 🔧 Comprehensive tools for every stage: Test concepts, prototypes, or finished products — including native Figma prototype testing that stays in sync as your file changes. Conduct live user interviews, and run proven methods like card sorting and tree testing, moderated or unmoderated. 📊 Actionable analytics: Turn raw data into decisions with powerful analytics. Build shareable reports with our Report Builder, including AI-suggested highlights that point you to the clips and data worth including — so reports come together faster without losing your voice in them. 🤖 AI that scales research, always opt-in: AI features in UXtweak are always opt-in—you choose where it helps, and you stay in control of the output. In Live Interviews, AI-generated participant summaries and recording outlines turn hours of session footage into clear, navigable overviews. AI can also help you suggest highlight reels from your user interview recordings or tag transcripts. 🤝 Research-to-research support: Our customer success team is made up of experienced UX researchers, available to help you tackle challenges and get more out of every study. 🎓 Driven by research and community: Founded by researchers, we're committed to advancing UX research and HCI. Explore original studies by our research team in open-access journals or visit our Research by UXtweak section. We support, educate, and connect the UX community through the UX Research Geeks podcast, Women in UX interviews, live events, and educational resources. UXtweak features: ⬣ User Interviews ⬣ Mobile App Usability Testing ⬣ Prototype Usability Testing ⬣ Website Usability Testing ⬣ First Click Testing ⬣ Preference Testing ⬣ Five Second Testing ⬣ Card Sorting ⬣ Tree Testing ⬣ Global User Panel ⬣ Participant Managemet ⬣ Session Recording ⬣ Survey

**Average Rating:** 4.7/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate UXtweak?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 9.8/10 (Category avg: 8.3/10)
- **Search Box:** 10.0/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 9.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind UXtweak?

- **Seller:** [UXtweak Research Group](https://www.g2.com/sellers/uxtweak-research-group)
- **Year Founded:** 2019
- **HQ Location:** Bratislava
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=65f34626d4274c8bf1ccd35cb73d321aa07a973a2c2297dc488152056359ff7e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F20165233%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Higher Education, Marketing and Advertising
- **Company Size:** 54% Small, 30% Medium

#### What Are Recent G2 Reviews of UXtweak?

**["Essential Tool for Usability Education"](https://www.g2.com/survey_responses/uxtweak-review-12599070)**

**Rating:** 5.0/5.0 stars

_— Danyell J._

[Read full review](https://www.g2.com/survey_responses/uxtweak-review-12599070)

**["UXTweak: Great UX Research Tools with Easy Surveys and Card Sorting"](https://www.g2.com/survey_responses/uxtweak-review-13236725)**

**Rating:** 4.5/5.0 stars

_— Stéphanie W._

[Read full review](https://www.g2.com/survey_responses/uxtweak-review-13236725)

#### What Are G2 Users Discussing About UXtweak?

- [What is UXtweak used for?](https://www.g2.com/discussions/what-is-uxtweak-used-for) - 1 upvote

### [LiveSession](https://www.g2.com/products/livesession/reviews)

LiveSession redefines product analytics for all types of teams. Offering essential tools you can expect from leading analytics providers, now available to everyone. – whether experienced product teams or those new to data-driven approach. With the simple UI designed to deliver speed without sacrificing depth. It helps your entire organization make better product decisions and build a better product. And LiveSession offers you the smoothest blend of quantitative and qualitative data. HOW? • You can expect best-in-class Session Recordings • They are accessible from our dead simple Metrics and Dashboards • Armed with advanced segmentation including Custom Events and Custom Properties • Dev Tools allow you to review technical information about user sessions and find bugs faster • You can improve conversions with the Funnels and understand users who didn’t convert • Understand user navigation and popular areas with Heatmaps And the best part? Everyone gets access to product data while you evangelize the product approach to new departments.

**Average Rating:** 4.6/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate LiveSession?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 8.6/10 (Category avg: 8.3/10)
- **Search Box:** 7.9/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 8.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind LiveSession?

- **Seller:** [LiveSession Sp. Z O. O.](https://www.g2.com/sellers/livesession-sp-z-o-o)
- **Year Founded:** 2018
- **HQ Location:** Wrocław, Dolnośląskie
- **Twitter:** @LiveSessionHQ  
149 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b380bf62e582af2123ef0b6816bec7721269433206ffb38b0bac7c0e51798541&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18875473%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of LiveSession?

**["Livesession is very valuable for us, to improve our marketing funnel!"](https://www.g2.com/survey_responses/livesession-review-9865499)**

**Rating:** 5.0/5.0 stars

_— Aron F._

[Read full review](https://www.g2.com/survey_responses/livesession-review-9865499)

**["Powerful new software"](https://www.g2.com/survey_responses/livesession-review-2663435)**

**Rating:** 4.5/5.0 stars

_— Amir C._

[Read full review](https://www.g2.com/survey_responses/livesession-review-2663435)

### [Tealeaf by Acoustic](https://www.g2.com/products/tealeaf-by-acoustic/reviews)

Acoustic Experience Analytics (Tealeaf) helps organizations understand customer behavior across a digital touchpoints, improve website conversions, and optimize the customer experience. Leveraging a unique combination of session replay, heatmaps, behavioral analytics, and AI-powered anomaly detection, leading brands use Acoustic Experience Analytics go beyond traditional web analytics to learn why certain behavior takes place, quickly diagnose issues, and receive actionable insights on how to improve it – leading to significantly higher conversions and increased velocity through the customer experience. IT, Marketing, eCommerce, UX, and Web teams use Acoustic Experience Analytics to optimize websites, mobile apps, call center experiences to make the process as seamless as possible for customers. - Understand reasons for site abandonment and improve conversions - Identify moments of struggle in the customer experiences and how to fix them - Improve user experience and speed to convert - Find and fix issues quickly - Proactively manage and fight fraudulent activities across your digital channels - Quantify the business impact of every customer engagement Acoustic Experience Analytics offers a flexible deployment through SaaS, hybrid, or on-premise.

**Average Rating:** 4.1/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate Tealeaf by Acoustic?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 7.9/10 (Category avg: 8.3/10)
- **Search Box:** 8.3/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 7.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Tealeaf by Acoustic?

- **Seller:** [Acoustic](https://www.g2.com/sellers/acoustic)
- **Year Founded:** 2019
- **HQ Location:** Conway, AR
- **Twitter:** @GoAcoustic  
64,110 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3dc561d451f675b447803fe4cd240c8846537b38b67416eb98e87b33b9bb2c4c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14841964%2F&secure%5Burl_type%5D=linkedin_company_website)  
494 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Telecommunications
- **Company Size:** 65% Large, 22% Small

#### What Are Recent G2 Reviews of Tealeaf by Acoustic?

**["Much needed product for a large enterprise"](https://www.g2.com/survey_responses/tealeaf-by-acoustic-review-7330291)**

**Rating:** 5.0/5.0 stars

_— Joseph K._

[Read full review](https://www.g2.com/survey_responses/tealeaf-by-acoustic-review-7330291)

**["Tealeaf experience review"](https://www.g2.com/survey_responses/tealeaf-by-acoustic-review-6742325)**

**Rating:** 4.5/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/tealeaf-by-acoustic-review-6742325)

#### What Are G2 Users Discussing About Tealeaf by Acoustic?

- [What does Acoustic Experience Analytics (Tealeaf) do?](https://www.g2.com/discussions/what-does-acoustic-experience-analytics-tealeaf-do)
- [What is struggle analytics?](https://www.g2.com/discussions/what-is-struggle-analytics)
- [What is acoustic tealeaf?](https://www.g2.com/discussions/ibm-tealeaf-customer-experience-what-is-acoustic-tealeaf) - 1 comment
- [What is tealeaf used for?](https://www.g2.com/discussions/what-is-tealeaf-used-for) - 1 comment
- [What is IBM Tealeaf tool?](https://www.g2.com/discussions/what-is-ibm-tealeaf-tool)

### [Reactflow](https://www.g2.com/products/reactflow/reviews)

Reactflow highlights visual and logical reasons why your visitors are not turning into customers and ensure a seamless sales funnel to gain faster ROI. Reactflow playback your customer's activity recordings as a video, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer's pain points, solve them and produce outstanding flows.

**Average Rating:** 4.6/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Reactflow?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 10.0/10 (Category avg: 8.3/10)
- **Search Box:** 8.3/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 7.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Reactflow?

- **Seller:** [Reactflow.com](https://www.g2.com/sellers/reactflow-com)
- **Year Founded:** 2018
- **HQ Location:** Kuala Lumpur, MY
- **Twitter:** @reactflow  
25 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=37fb327a4ec743be3159160598e25cb26d4ea64cea50051af6ade4c49de69d4d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14490209%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 92% Small, 8% Medium

#### What Are Recent G2 Reviews of Reactflow?

**["Useful To Diagnose Issues"](https://www.g2.com/survey_responses/reactflow-review-8175958)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/reactflow-review-8175958)

**["Invaluable Tool"](https://www.g2.com/survey_responses/reactflow-review-7645132)**

**Rating:** 5.0/5.0 stars

_— Louis C._

[Read full review](https://www.g2.com/survey_responses/reactflow-review-7645132)

#### What Are G2 Users Discussing About Reactflow?

- [What is Reactflow used for?](https://www.g2.com/discussions/what-is-reactflow-used-for)

### [Zuko Analytics](https://www.g2.com/products/zuko-analytics/reviews)

67% of people who start filling in an online form don't complete it. Zuko is an online form + checkout analytics and optimization tool that helps you reduce abandonment and increase conversions by making your form the best it can be. - Understand when, where and why visitors abandon your forms - Get data on each form field to identify where your UX issues are - Start tracking within minutes - no developer needed - Form specific Session Replay so you can watch where your users struggle - Easier and quicker to track forms than Google Analytics Get the answers to these questions and more: - Which fields cause my visitors to abandon? - How do visitors flow through the form? - What error messages are being shown, and how often? - How does visitor behaviour vary by device? - Is my form broken? When did it happen?

**Average Rating:** 4.7/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Zuko Analytics?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 7.5/10 (Category avg: 8.3/10)
- **Search Box:** 5.0/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Zuko Analytics?

- **Seller:** [Formisimo](https://www.g2.com/sellers/formisimo)
- **Year Founded:** 2014
- **HQ Location:** Manchester, GB
- **Twitter:** @formisimo  
2,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b714e3a30ad130dc221e43ff9723c431d0e01b14f472ff883b197b426306de9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3043777&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 53% Small, 27% Medium

#### What Do G2 Reviewers Say About Zuko Analytics?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zuko Analytics to be **extremely easy to use** , facilitating quick setup and efficient data insights.
- Users commend Zuko Analytics for its **clear insights into user behavior** , enabling efficient form performance optimization.
- Users commend Zuko Analytics for its **exceptional customer support** , consistently providing knowledgeable and proactive assistance.
- Users commend Zuko Analytics for its **easy setup** , enabling quick deployment and immediate insight into user behavior.
- Users value the **comprehensive toolset** of Zuko Analytics for effectively identifying and analyzing conversion form leaks.

##### Cons

- Users find the **dashboard intuitiveness lacking** , making it difficult to quickly draw conclusions from data.
- Users experience **inaccurate form completion data** at times, leading to potential confusion in data management.
- Users find the **filtering issues** in Zuko Analytics complicate monitoring behaviors across multiple applications effectively.
- Users find **inadequate tracking** limits their ability to effectively monitor application performance across multiple platforms.
- Users report **integration issues** with Jotform, needing manual adjustments for field labeling and identification.

#### What Are Recent G2 Reviews of Zuko Analytics?

**["The best dedicated form analytics tool"](https://www.g2.com/survey_responses/zuko-analytics-review-11803126)**

**Rating:** 5.0/5.0 stars

_— Elvin D._

[Read full review](https://www.g2.com/survey_responses/zuko-analytics-review-11803126)

**["Easy, Actionable Field-Level Form Insights with Zuko Analytics"](https://www.g2.com/survey_responses/zuko-analytics-review-13090494)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/zuko-analytics-review-13090494)

### [Air360](https://www.g2.com/products/air360/reviews)

The go-to-platform for an easy to start, conversion rate optimization. Air360 is a AI-powered digital experience analytics software that uncovers user behavior and optimizes conversion rates of your website and mobile app. It uncovers hidden user behaviors across customer journeys.

**Average Rating:** 4.6/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Air360?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 8.3/10 (Category avg: 8.3/10)
- **Search Box:** 7.8/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 9.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Air360?

- **Seller:** [Air360](https://www.g2.com/sellers/air360)
- **Year Founded:** 2016
- **HQ Location:** Tokyo, Japan
- **Twitter:** @weareair360  
203 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ad6229426379ed1421d5ae1e3984ac942e3912177348396cb196750c3a7717bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fair360%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Small, 32% Medium

#### What Do G2 Reviewers Say About Air360?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **no-code implementation** of Air360, enabling quick insights into real user behavior and conversion boosting.
- Users find Air360's **conversion optimization capabilities** invaluable for improving engagement and boosting sales through actionable insights.
- Users find Air360’s **ease of use** remarkable, enabling quick insights without complex setups or overwhelming features.
- Users praise Air360 for its **clear, actionable insights** that significantly enhance conversion rates and user experience.
- Users value the **insightful analytics** of Air360 that enhance understanding of user behavior and drive conversion improvements.

##### Cons

- Users find the **complexity** of Air360 overwhelming initially, requiring time to learn its extensive features.
- Users find the **difficult learning curve** of Air360 challenging due to its overwhelming amount of data and features.
- Users feel the **pricing is comparatively high** , making it less accessible for startups despite its unique features.
- Users find the **feature overload** of Air360 overwhelming, requiring time to navigate and understand its numerous capabilities.
- Users find that **filtering issues** in Air360 limit advanced analysis and require manual intervention for efficiency.

#### What Are Recent G2 Reviews of Air360?

**["Air360 Delivers Strong CRO and UX insights for our e-commerce business"](https://www.g2.com/survey_responses/air360-review-12883897)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/air360-review-12883897)

**["Privacy-Compliant, Streamlined Analytics Perfect for Mid-Sized Financial Institutions"](https://www.g2.com/survey_responses/air360-review-12974895)**

**Rating:** 4.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/air360-review-12974895)

#### What Are G2 Users Discussing About Air360?

- [What is Air360 used for?](https://www.g2.com/discussions/what-is-air360-used-for)

### [Inspectlet](https://www.g2.com/products/inspectlet/reviews)

Session recording tool. Inspectlet helps companies understand their website visitors' intentions with smarter web analytics.

**Average Rating:** 4.1/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate Inspectlet?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 8.3/10 (Category avg: 8.3/10)
- **Search Box:** 7.5/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 7.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Inspectlet?

- **Seller:** [Inspectlet](https://www.g2.com/sellers/inspectlet)
- **Year Founded:** 2012
- **HQ Location:** Santa Clara, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fa326cb0ca885405b60f2312d414ad0c3804f07d2750580830ec4bf1726aa4f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9371176&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 46% Medium, 31% Small

#### What Are Recent G2 Reviews of Inspectlet?

**["Precision and accuracy in one tool"](https://www.g2.com/survey_responses/inspectlet-review-4777715)**

**Rating:** 4.5/5.0 stars

_— Erick B._

[Read full review](https://www.g2.com/survey_responses/inspectlet-review-4777715)

**["Invaluable for session analysis"](https://www.g2.com/survey_responses/inspectlet-review-5186125)**

**Rating:** 5.0/5.0 stars

_— Verified User in Logistics and Supply Chain_

[Read full review](https://www.g2.com/survey_responses/inspectlet-review-5186125)

#### What Are G2 Users Discussing About Inspectlet?

- [What is session capture?](https://www.g2.com/discussions/what-is-session-capture)
- [Is Inspectlet legal?](https://www.g2.com/discussions/is-inspectlet-legal)
- [What does lucky orange do?](https://www.g2.com/discussions/what-does-lucky-orange-do)
- [What is Inspectlet used for?](https://www.g2.com/discussions/what-is-inspectlet-used-for)

### [Luciq](https://www.g2.com/products/luciq/reviews)

Luciq is an Agentic Observability Platform specifically designed for AI mobile builders, aimed at assisting enterprise teams in delivering seamless app experiences at scale. This innovative solution leverages autonomous AI agents to identify anomalies, prioritize critical issues, and implement resolutions automatically, often before users are even aware of any problems. By transforming observability from a passive monitoring approach to a proactive action-oriented system, Luciq empowers teams to focus on building impactful features rather than merely fixing issues. Targeted primarily at enterprise-level organizations, Luciq caters to teams that require robust tools for maintaining app performance and user satisfaction. The platform is particularly beneficial for mobile developers, product managers, and ai teams who need to ensure that their applications function flawlessly in a competitive landscape. With its lightweight SDK that integrates in mere minutes, Luciq provides comprehensive visibility into app health, including performance anomalies, user signals, and session replays, enabling teams to make informed decisions based on real-time data. One of the standout features of Luciq is SmartResolve, which automates root cause analysis and generates actionable fixes. This capability significantly reduces the time spent on debugging, allowing teams to address issues swiftly and efficiently. Furthermore, Luciq’s Business Impact Dashboard offers insights into real-time experience metrics, correlating app performance with key business outcomes such as retention, revenue, and growth. This feature equips teams with the necessary data to understand how app performance directly influences their business objectives. Luciq is built to enhance enterprise workflows by ensuring that insights and fixes are delivered to the appropriate teams automatically. Its native integrations with popular tools like GitHub, Jira, Slack, and Zendesk facilitate seamless collaboration among team members, streamlining the process of addressing app issues. Additionally, Luciq adheres to enterprise-grade compliance standards, including SOC 2, HIPAA, and GDPR, ensuring that sensitive data remains secure throughout the observability process. As a trusted solution among global mobile leaders, Luciq not only helps teams accelerate their development cycles but also minimizes user churn and consistently delivers experiences that delight users while safeguarding revenue. By providing a comprehensive observability platform that combines advanced AI capabilities with user-centric features, Luciq stands out as a valuable asset for any enterprise aiming to enhance its mobile application performance.

**Average Rating:** 4.3/5.0

**Total Reviews:** 231

#### How Do G2 Users Rate Luciq?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 6.1/10 (Category avg: 8.3/10)
- **Search Box:** 5.6/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 9.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Luciq?

- **Seller:** [Luciq](https://www.g2.com/sellers/luciq)
- **Company Website:** www.luciq.ai
- **Year Founded:** 2014
- **HQ Location:** California, USA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d90f57b9121f401782bd0b3bd340bf44254c2e96dc7928e06427f4a07ebe6a8c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fluciq%2F&secure%5Burl_type%5D=linkedin_company_website)  
220 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Android Developer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 61% Small, 27% Medium

#### What Do G2 Reviewers Say About Luciq?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** with Luciq, allowing quick diagramming and effortless data visualization.
- Users find the **easy bug detection and reporting** features of Luciq immensely beneficial for auto performance diagnostics.
- Users praise the **efficiency** of Luciq, finding it easy to manage complex data and track key metrics swiftly.
- Users appreciate the **easy bug and crash reporting** feature, simplifying problem identification through intuitive feedback mechanisms.
- Users enjoy the **excellent customer relations** offered by Luciq, enhancing feedback collection and diagnostics efficiency.

##### Cons

- Users find the lack of **missing features** frustrating, impacting their ability to efficiently troubleshoot and resolve issues.
- Users feel the **lack of tools** in Luciq hinders efficient issue triaging and limits functionality for screenshots.
- Users struggle with **bug management** , specifically noting challenges in resolving memory leaks and battery-related issues.
- Users feel frustrated by the **delays** in accessing screenshots, hindering their ability to efficiently use Luciq.
- Users consider Luciq to be **expensive** , making it less accessible for some potential customers.

#### What Are Recent G2 Reviews of Luciq?

**["nice to have it for a mobile apps"](https://www.g2.com/survey_responses/luciq-review-8093650)**

**Rating:** 5.0/5.0 stars

_— Huseyin Y._

[Read full review](https://www.g2.com/survey_responses/luciq-review-8093650)

**["Easy and helpful for making diagrams fast"](https://www.g2.com/survey_responses/luciq-review-12159573)**

**Rating:** 4.0/5.0 stars

_— Toshim S._

[Read full review](https://www.g2.com/survey_responses/luciq-review-12159573)

#### What Are G2 Users Discussing About Luciq?

- [What is Instabug used for?](https://www.g2.com/discussions/what-is-instabug-used-for)

### [TWIPLA](https://www.g2.com/products/twipla/reviews)

TWIPLA is a privacy-flexible analytics platform built for a web where traditional tools miss most visitor activity. Cookies, consent banners, ad blockers, and browser-based tracking prevention obscure up to 60–80% of site activity, leaving teams to make decisions based on incomplete or sampled data. TWIPLA restores full traffic visibility by capturing data without invasive tracking or cookie dependence. This approach preserves complete, real-time insights across individual sites or entire domain portfolios, enhanced by AI analytics. Configurable privacy modes align the integration with GDPR, CCPA, and ePrivacy requirements. The platform combines over 20 core analytics tools and behavior intelligence in one suite, including session recordings, heatmaps, funnels, event tracking, and custom dashboards, allowing teams to move seamlessly from high-level trends to individual visitor journeys, connecting behavior and conversion opportunities without blind spots or data siloes. Trusted by over 2.5 million websites, including Wix and the Technical University of Munich, TWIPLA is used by organizations and digital teams across industries and regions worldwide. TWIPLA is available on a free forever plan, alongside a 30-day premium trial that lets you explore the features and traffic limits that best match your organization's needs.

**Average Rating:** 4.5/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate TWIPLA?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Frustration Tracking:** 10.0/10 (Category avg: 8.3/10)
- **Search Box:** 10.0/10 (Category avg: 8.0/10)
- **Error and Bug Tracking:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind TWIPLA?

- **Seller:** [TWIPLA](https://www.g2.com/sellers/twipla)
- **Year Founded:** 2016
- **HQ Location:** München, Bayern
- **Twitter:** @ViAnalytics  
625 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c5e567043b81b56aff6b46d302cda40eed739ca480f6197eca004b46f429f78&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftwipla%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®
- **Ownership:** Bootstrapped

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 72% Small, 22% Medium

#### What Do G2 Reviewers Say About TWIPLA?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **deep insights and effective filters** of TWIPLA, enhancing their website analytics and customer understanding.
- Users value TWIPLA for its **intuitive analytics** , enabling effective visitor analysis and enhancing website performance effortlessly.
- Users find TWIPLA's **deep customer insights and analytics** invaluable for understanding user behavior and improving their business.
- Users value the **insightful analytics** from TWIPLA, enhancing website performance and understanding visitor interactions effectively.
- Users praise the **deep customer insights** offered by TWIPLA, enhancing their understanding of visitor interactions and behaviors.

##### Cons

- Users find TWIPLA **expensive** , especially for non-revenue generating organizations, affecting accessibility and usability.
- Users are frustrated by the **inadequate tracking capabilities** of TWIPLA, limiting their ability to customize attribution windows.
- Users find TWIPLA's pricing **burdensome** , especially for small businesses, making it hard to justify the cost.
- Users face **survey visibility issues** and limited customization in Turkish, impacting their overall satisfaction.
- Users express frustration over the **limited tracking issues** with TWIPLA, affecting the ability to customize attribution windows.

#### What Are Recent G2 Reviews of TWIPLA?

**["Comprehensive Privacy-First Analytics with Minor Attribution Limitations"](https://www.g2.com/survey_responses/twipla-review-12284108)**

**Rating:** 4.0/5.0 stars

_— Sean P._

[Read full review](https://www.g2.com/survey_responses/twipla-review-12284108)

**["Deep Insights and Powerful Screen Recordings Elevate Analytics"](https://www.g2.com/survey_responses/twipla-review-12063172)**

**Rating:** 5.0/5.0 stars

_— kanika s._

[Read full review](https://www.g2.com/survey_responses/twipla-review-12063172)

#### What Are G2 Users Discussing About TWIPLA?

- [How do you analyze site visitors?](https://www.g2.com/discussions/how-do-you-analyze-site-visitors) - 1 comment, 1 upvote
- [What is visitor Analytics app in Wix?](https://www.g2.com/discussions/what-is-visitor-analytics-app-in-wix) - 1 comment, 1 upvote
- [How Google Analytics track visitors?](https://www.g2.com/discussions/how-google-analytics-track-visitors) - 1 comment
- [What are visitor Analytics?](https://www.g2.com/discussions/what-are-visitor-analytics)

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- [Other Conversion Rate Optimization](/categories/other-conversion-rate-optimization)
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[Browse Session Replay Themes](/categories/session-replay/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated June 9, 2025

This page was last updated on June 9th, 2025

Session replay software, also known as session recording software, enables businesses to record and visually replay user interactions on a website, digital product, or mobile app. Session replay software offers visibility into how visitors navigate a website or mobile app, highlighting any bugs, errors, or moments of confusion they may encounter.

With these tools, businesses can capture the entire browsing session for each use—from page visits to clicks, taps, scrolls, and form entries—and rewatch each session. And by analyzing these sessions, businesses can visually uncover the root causes of conversion drops, identify friction points that may frustrate users, and implement quick fixes to enhance the overall user experience (UX). These insights help optimize websites and mobile interfaces for a smoother and more intuitive user journey.

Session replay software is often leveraged by UX teams or product teams to provide a clear picture of how users interact with the site. Marketing teams also use this software to monitor how visitors of a website or mobile app engage with their branding or messaging. Session replay software often work in tandem with other behavioral analytics software, such as [digital analytics software](https://www.g2.com/categories/digital-analytics), [A/B testing software](https://www.g2.com/categories/a-b-testing), [heatmap tools](https://www.g2.com/categories/heatmap-tools), [product analytics software](https://www.g2.com/categories/product-analytics), or [mobile app analytics software](https://www.g2.com/categories/mobile-app-analytics).

To qualify for inclusion in the Session Replay category, a product must:

- Capture and record all user interactions, like mouse clicks, scrolls, taps, or navigation paths, across multiple pages and tabs on a website or mobile app interface
- Visually replay each recorded session to watch and playback how users interact with a website, digital product, or mobile app
- Provide insights into friction points, behavior patterns, and conversion funnels to help identify opportunities to optimize the user journey

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