# Best Session Replay Software - Page 6

## How Many Session Replay Software Products Does G2 Track?

**Total Products under this Category:** 94

### Category Stats (Aug 2026)

- **Average Rating:** 4.55/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Verint Voice of the Customer (+0.65%) - Among all products in this category, Verint Voice of the Customer recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Session Replay Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 17,900+ Authentic Reviews
- 94+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Session Replay Software
 ![G2 Grid® for Session Replay Software plotting products by satisfaction and market presence](https://www.g2.com/categories/session-replay/grids.png?focus%5B%5D=68738&focus%5B%5D=145164&focus%5B%5D=164053&focus%5B%5D=13836&focus%5B%5D=28305&focus%5B%5D=1341420&focus%5B%5D=23848&focus%5B%5D=13911)

Highlighted products: LogRocket, PostHog, Microsoft Clarity, Fullstory, Contentsquare, Amplitude Session Replay, Glassbox, and Hotjar by Contentsquare.

Underlying data: [Grid® JSON](https://www.g2.com/categories/session-replay/grids.json?focus%5B%5D=logrocket&focus%5B%5D=posthog&focus%5B%5D=microsoft-microsoft-clarity&focus%5B%5D=fullstory&focus%5B%5D=contentsquare&focus%5B%5D=amplitude-session-replay&focus%5B%5D=glassbox&focus%5B%5D=hotjar-by-contentsquare)

**Sponsored**

### Sentry

Sentry is an application monitoring and error tracking platform that helps developers identify, debug, and resolve software issues in production environments across web, mobile, desktop, game, and AI-powered applications. The platform captures errors, crashes, and performance problems in real time, providing developers with stack traces, user context, and diagnostic data needed to reproduce and fix bugs. Sentry supports over 100 programming languages and frameworks, including JavaScript, Python, Java, Ruby, PHP, Go, React, Django, and mobile platforms like iOS and Android. Core monitoring capabilities: - Error tracking groups similar errors into issues, showing frequency, affected users, and the exact code location where problems occur - Performance monitoring traces requests through distributed systems to identify slow database queries, API bottlenecks, and code-level performance problems - Session Replay records user interactions leading up to errors, capturing clicks, network activity, and console logs for easier reproduction - Logs captures structured log data from your applications alongside errors and traces, enabling search and filtering by message content, severity level, and custom attributes - AI observability provides visibility into LLM applications, AI agents, and Model Context Protocol servers, tracking prompts, model calls, tool usage, and token consumption Developers integrate Sentry by installing an SDK and adding a few lines of code to their application. The platform automatically captures unhandled exceptions, while developers can manually track custom errors and performance metrics. Sentry processes events in real time, sending alerts through Slack, email, PagerDuty, or other notification channels when issues occur. Additional features and capabilities: - AI-powered debugging through Seer, which analyzes errors to identify root causes and suggest code fixes with high accuracy - Distributed tracing that follows requests across microservices, serverless functions, and third-party APIs to pinpoint failure points - Custom dashboards and alerts for monitoring specific metrics, error rates, or performance thresholds important to each team - Profiling tools that provide code-level visibility into where time is being spent in production, identifying slow functions, call stacks, and performance regressions across backend services and frontend/mobile user flows - Workflow integrations with GitHub, Jira, GitLab, Azure DevOps, and other development tools to create tickets or link errors to commits automatically The platform serves development teams at organizations ranging from individual developers to large enterprises. More than 100,000 organizations use Sentry, processing billions of error events daily. Sentry offers both cloud-hosted and self-hosted deployment options, with pricing tiers based on event volume. A free tier supports small projects and individual developers.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1398&secure%5Bchosen_at%5D=2026-08-07T23%3A25%3A39Z&secure%5Bdisplayable_resource_id%5D=1398&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1398&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=17313&secure%5Bresource_id%5D=1398&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsession-replay%3FpStoreID%3D1800members%252F1000%26page%3D6&secure%5Btoken%5D=ea151d68f382f035129cbd46c69f818806ddc05f95a0e308f5d908c95e2cc7c2&secure%5Burl%5D=https%3A%2F%2Fsentry.io%2Flp%2Fsession-replay%3Futm_source%3Dg2%26utm_medium%3Dreview-site%26utm_campaign%3Dreplay-fy27q1-evergreen%26utm_content%3Dstatic-ad-session-replay-trysentry&secure%5Burl_type%5D=custom_url)

### [Peeke](https://www.g2.com/products/peeke/reviews)

Peeke is a session recording and user behavior analytics platform that helps you understand what users actually do on your website. Watch pixel-perfect session replays, track clicks and events automatically, and build complete user profiles with event timelines. Key features: - Session Recordings: Watch real user sessions with mouse movements, clicks, and scrolling - Event Tracking: Automatic capture of page views, clicks, and custom events - User Profiles: Complete session history for individual identified users - Conversion Funnels: Track user journeys and identify drop-off points

#### Who Is the Company Behind Peeke?

- **Seller:** [Peeke](https://www.g2.com/sellers/peeke)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [QualityHive](https://www.g2.com/products/qualityhive/reviews)

QualityHive helps you collect clear, actionable feedback right on your website. Whether you're mid-project or wrapping up a launch, it makes it easy for clients and teammates to leave comments directly on the page—no screenshots, no long email threads, no confusion. Every piece of feedback is pinned to the exact spot on the site, and includes useful context like browser type, screen size, and a snapshot of what the user saw. That means your team gets everything they need to resolve issues quickly and keep projects moving.

#### Who Is the Company Behind QualityHive?

- **Seller:** [QualityHive](https://www.g2.com/sellers/qualityhive)
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=094f9aa07747d630f393c114242e6e1f50bf94d509e0df73bc4e1a23def5b395&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fqualityhiveapp&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RealEye](https://www.g2.com/products/realeye/reviews)

Online Research Platform with Webcam Eye-Tracking. It's: - much faster and cheaper than traditional eye-tracking hardware - accurate (button size accuracy) and is used in academic studies - easy to use (customers praise us for user friendly interface) RealEye is an online tool that allows you to do: 1. eye-tracking using regular webcams, 2. emotions analysis (facial coding), 3. track mouse movement and clicks, 4. use advanced survey module, 5. instantly hire participants / panel, 6. analyze data fully online, 7. export data to CSV, 8. connect with external tools, 9. conduct studies 100% remotely. RealEye may serve among others in: 1. shopper insights studies (package and shelf/ planogram evaluation) 2. UX studies / mockup testing 3. different ads evaluation (video, display etc) 4. academic research About The Company: - launched 2017 - over 2500 customers Trusted by Companies & Universities - All Over The World HQ in Europe & Latam

#### Who Is the Company Behind RealEye?

- **Seller:** [RealEye](https://www.g2.com/sellers/realeye)
- **Year Founded:** 2017
- **HQ Location:** Warszawa, PL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5013b2abb603d15c29431a67090fad650b8cbef278121cbc6ae9d4a1daa996fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frealeye.io%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [RecordTS](https://www.g2.com/products/recordts/reviews)

RecordTS is a remote session recording software.

#### Who Is the Company Behind RecordTS?

- **Seller:** [Tsfactory](https://www.g2.com/sellers/tsfactory)
- **Year Founded:** 2009
- **HQ Location:** Cary, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=301abaeb34edcd115041c1fea19dcb28d2e027691101c7ea3e15a5f623975c60&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftsfactory&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [ReplayBird](https://www.g2.com/products/replaybird/reviews)

ReplayBird is a product analytics tool to find and improve the end-user experience. With ReplayBird, companies can understand how and why people engage, convert, and retain in real-time across devices to improve their user experience. Empower your teams with comprehensive product analytics to inform data-driven decisions.

#### Who Is the Company Behind ReplayBird?

- **Seller:** [NamLabs Technologies](https://www.g2.com/sellers/namlabs-technologies)
- **Year Founded:** 2014
- **HQ Location:** Chennai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe9073a860ae051d503ef2ca90334200458ebdfc9329b0e6fbc7425e3f628a8f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnamlabs%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

### [Requestly Session Replays](https://www.g2.com/products/requestly-session-replays/reviews)

A Modern way to Capture, Report, Debug and fix bugs in web applications. 1. Bug reporting With Session Recording, you now have visual evidence of the bug. Rather than relying solely on textual descriptions, the developers responsible for resolving the issue can see the issue for themselves, providing them with a more complete understanding of the problem. 2. Replay Session Developers can see the exact steps the user took leading up to the bug, making it far simpler to reproduce and identify the problem. 3. Debugging Session Recording can record network logs. This can help developers identify any network-related issues that may be contributing to bugs, such as failed requests or delayed responses. Console logs often provide detailed error messages or trace logs. Requestly Session Recording's ability to capture these logs can give developers extra context for the bug, aiding in pinpointing the root cause. Details about the user's environment (e.g., browser version, operating system, etc.) can also be captured. These details can be crucial in cases where bugs are environment-specific. Session recording provides developers log of network requests which can help developers resolve issues using HTTP modifications. 4. Demonstrating User Flow Companies like Intercom and Crisp can use session replay to capture an ideal user journey through their web product, highlighting its features and capabilities in a real-world scenario. This recorded journey can then be shared with potential clients to give them a clear idea of what using the product looks like. 5. Collaboration The recorded session can be easily shared with team members, enabling collaborative debugging and problem-solving. Developers can discuss the bug and potential solutions while viewing the same recorded information together.

#### Who Is the Company Behind Requestly Session Replays?

- **Seller:** [Requestly](https://www.g2.com/sellers/requestly)
- **Year Founded:** 2021
- **HQ Location:** San Francisco, US
- **Twitter:** @requestlyio  
1,571 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=455f4290800a2112df896fb8b574e3791e481a141e4e17c9f38ca2123fe274a6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frequestly&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [Revisit](https://www.g2.com/products/revisit/reviews)

Revisit helps you understand the full story behind your product metrics with pixel‑perfect replays, live viewing, and built‑in DevTools (console, network, assets). You don’t have to watch thousands of sessions—our AI watches them for you, detects friction, and highlights the most useful, interesting sessions so you can focus on what matters. Investigate faster, prioritize with confidence, and ship better experiences.

#### Who Is the Company Behind Revisit?

- **Seller:** [Leveloper](https://www.g2.com/sellers/leveloper)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e2bc1101fe4ccb2c12cac05785391af8ba8558eae55fa4d92fefcb29892dbf31&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fleveloper%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Revisit Pro](https://www.g2.com/products/revisit-pro/reviews)

Revisit.pro is an AI-first session recording and analytics platform. Instead of making you watch hours of recordings to find problems, Revisit uses AI to surface the insights that matter — usability issues, drop-off patterns, and conversion blockers — automatically. Features include session replay, heatmaps, funnel analytics, and AI-generated summaries that turn raw user behavior into actionable recommendations. Built and hosted in the EU with GDPR compliance baked in from day one. Designed for agencies, SaaS teams, and anyone who wants to understand their users without drowning in data. Simple pricing, no per-seat fees, and real humans behind the product.

#### Who Is the Company Behind Revisit Pro?

- **Seller:** [Revisit Pro](https://www.g2.com/sellers/revisit-pro)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e2bc1101fe4ccb2c12cac05785391af8ba8558eae55fa4d92fefcb29892dbf31&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fleveloper%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RowebAI](https://www.g2.com/products/rowebai/reviews)

RowebAI provides AI-powered website session recording, heatmaps, and user behavior analytics to help businesses improve website performance and increase conversions. Our platform tracks user journeys, detects friction points, and delivers actionable insights in a simple, intuitive dashboard. RowebAI gives businesses everything they need to understand customer behavior and optimize the user experience.

#### Who Is the Company Behind RowebAI?

- **Seller:** [RowebCo](https://www.g2.com/sellers/rowebco)
- **Year Founded:** 2021
- **HQ Location:** Orlando, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f65678622d91b7a7414f742a8d774c8c1e6647e3805575dc7b6a4a1a8210fe0e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frowebco&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [rrweb](https://www.g2.com/products/rrweb/reviews)

Embeddable session replay infrastructure on the open source library the industry standardized on. Record and replay sessions inside your own product, through an unbranded SDK and API.

#### Who Is the Company Behind rrweb?

- **Seller:** [rrweb](https://www.g2.com/sellers/rrweb)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=489ff38324cd3f05b683eaf6f9983f33a485a2462849651a2cee48d9f27e75c4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frrweb-io&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

### [Rybbit](https://www.g2.com/products/rybbit/reviews)

Rybbit is a powerful open source web analytics platform that focuses on ease of use and privacy

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Rybbit?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Rybbit?

- **Seller:** [TOMATO.GG](https://www.g2.com/sellers/tomato-gg)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ee5c9b5d2772acff8ccc2bbc8c2db72866d4ce4d68c0d29b75203113c9088aa5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftomato-gg%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Do G2 Reviewers Say About Rybbit?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Rybbit's **ease of use** unmatched, thanks to its intuitive dashboard and engaging traffic visualization.
- Users find Rybbit to be a **great alternative to Google Analytics** , praising its ease of use and effectiveness.
- Users rave about the **intuitive dashboard** of Rybbit, which delivers unparalleled insights into user behavior and performance.
- Users love Rybbit's **intuitive dashboard** , gaining real insights effortlessly into user behavior and site performance.
- Users value the **intuitive simplicity** of Rybbit, finding it unparalleled for gaining insights into user behavior and performance.

##### Cons

- Users find the **event-based tracking limitations** of Rybbit somewhat restrictive, particularly for high-traffic websites.

#### What Are Recent G2 Reviews of Rybbit?

**["Revolutionary Analytics with Intuitive Dashboards and Real-Time Insights"](https://www.g2.com/survey_responses/rybbit-review-12040383)**

**Rating:** 5.0/5.0 stars

_— Martin E._

[Read full review](https://www.g2.com/survey_responses/rybbit-review-12040383)

**["GA Alternative for Site Analytics"](https://www.g2.com/survey_responses/rybbit-review-12693894)**

**Rating:** 4.5/5.0 stars

_— Shane M._

[Read full review](https://www.g2.com/survey_responses/rybbit-review-12693894)

### [Sniffer](https://www.g2.com/products/sniffer/reviews)

Sniffer is a Bug Intelligence Platform that helps support, QA, engineering, and agency teams capture, diagnose, fix, and prevent bugs. Instead of relying on vague screenshots, incomplete tickets, or long “can you reproduce this?” threads, Sniffer captures the full context behind every issue — video, console logs, network requests, browser details, user actions, and technical metadata. Teams can collect bugs through customer recording links, a Chrome extension, an in-app feedback widget, or live production logs. Every capture runs through Sniffer’s AI pipeline to generate reproduction steps, identify likely root cause, suggest code fixes, and create Playwright or Cypress regression tests. Sniffer helps support teams escalate complete tickets, engineers debug with full context, QA teams prevent regressions, and agencies turn client feedback into developer-ready tasks. With helpdesk integrations, engineering integrations, smart error grouping, sentiment analysis, MCP support for AI coding tools, and a built-in Kanban board, Sniffer connects the entire bug lifecycle from report to resolution. Visit sniffer.dev Capture. Diagnose. Fix. Prevent.

#### Who Is the Company Behind Sniffer?

- **Seller:** [Pioneer AI Technologies LLC](https://www.g2.com/sellers/pioneer-ai-technologies-llc)
- **Year Founded:** 2024
- **HQ Location:** Dublin, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=214e538b9205131653565e6f634010cc1f50c5a8fcbbc819bc0a3b2633d10d5a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fall-things-api&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [UserTapes](https://www.g2.com/products/usertapes/reviews)

UserTapes is a cookieless session replay tool built for both humans and AI agents. It records every session as video for your team and structured markdown for your coding agents over MCP — so when a user hits a bug, your agent can pull up the exact session and fix it with proof, not guesswork.

#### Who Is the Company Behind UserTapes?

- **Seller:** [UserTapes](https://www.g2.com/sellers/usertapes)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [UserTrail](https://www.g2.com/products/usertrail/reviews)

UserTrail helps businesses understand visitor behaviour through session recordings, heatmaps, funnels, forms, and surveys to improve conversions and user experience.

#### Who Is the Company Behind UserTrail?

- **Seller:** [UserTrail](https://www.g2.com/sellers/usertrail)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [UserX](https://www.g2.com/products/userx/reviews)

UserX is a UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. UserX could help brands increase user engagement, retention, and ultimately drive revenue growth using: • session recordings to gain valuable insights into user behavior and better understand why their actions may not align with your expectations by closely monitoring and analyzing their interactions with your app; • heatmaps to get a comprehensive understanding of user interactions on every application screen by visualizing them, and to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored; • conversion funnels to determine the stage in the application funnel where users are dropping off and identify the reasons for churn; • crash replays to identify and reproduce technical errors, allowing for quicker resolution of technical bugs. With fast and comprehensive analytics of UserX, companies can easily identify areas of improvement and unlock new growth opportunities. The platform is designed to help brands understand user behavior, track essential metrics, and optimize app's performance.

#### Who Is the Company Behind UserX?

- **Seller:** [UserX](https://www.g2.com/sellers/userx)
- **Year Founded:** 2018
- **HQ Location:** Dubai, AE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c5b4536d97d85611c83e5236fdc8346b4f889b496c12232cb86197f32c759d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fuserx-analytics&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

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[Browse Session Replay Themes](/categories/session-replay/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
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Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated June 9, 2025

This page was last updated on June 9th, 2025

Session replay software, also known as session recording software, enables businesses to record and visually replay user interactions on a website, digital product, or mobile app. Session replay software offers visibility into how visitors navigate a website or mobile app, highlighting any bugs, errors, or moments of confusion they may encounter.

With these tools, businesses can capture the entire browsing session for each use—from page visits to clicks, taps, scrolls, and form entries—and rewatch each session. And by analyzing these sessions, businesses can visually uncover the root causes of conversion drops, identify friction points that may frustrate users, and implement quick fixes to enhance the overall user experience (UX). These insights help optimize websites and mobile interfaces for a smoother and more intuitive user journey.

Session replay software is often leveraged by UX teams or product teams to provide a clear picture of how users interact with the site. Marketing teams also use this software to monitor how visitors of a website or mobile app engage with their branding or messaging. Session replay software often work in tandem with other behavioral analytics software, such as [digital analytics software](https://www.g2.com/categories/digital-analytics), [A/B testing software](https://www.g2.com/categories/a-b-testing), [heatmap tools](https://www.g2.com/categories/heatmap-tools), [product analytics software](https://www.g2.com/categories/product-analytics), or [mobile app analytics software](https://www.g2.com/categories/mobile-app-analytics).

To qualify for inclusion in the Session Replay category, a product must:

- Capture and record all user interactions, like mouse clicks, scrolls, taps, or navigation paths, across multiple pages and tabs on a website or mobile app interface
- Visually replay each recorded session to watch and playback how users interact with a website, digital product, or mobile app
- Provide insights into friction points, behavior patterns, and conversion funnels to help identify opportunities to optimize the user journey

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