### Contents

- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# ServiceNow Marketplace Apps Resources

##### Discussions and Reports to expand your knowledge on ServiceNow Marketplace Apps

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## ServiceNow Marketplace Apps Discussions

0

Question on: NICE CXone
[Does it ever pause or get frozen after a call](/discussions/does-it-ever-pause-or-get-frozen-after-a-call)

like when you get a call and you end your call does is it get rrozen or say you refused a call.

Yep when we first cut over to CX One our Agents Max Client kept freezing, and dropping the call. OR calls would come in and the Agent Leg would not connect and then it registered as being "refused." We asked NICe about this and they had zero answers for us. It wasn't a hallucination.....it was REAL. Anyhow it has gotten better but NICE never explained anything . It does still happen every so often.

Answered: Malina Galvan on December 23, 2021

In three months of use, 40 hours a week.... Not that often thankfully

Answered: Anthony Albert on July 26, 2021

[See more answers (1)](javascript:void(0);)

[Your answer](/discussions/does-it-ever-pause-or-get-frozen-after-a-call/comments/new?remote=true)

0

Question on: TeamViewer
[Can i access the mobile phone devices through remote desktop ?](/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop)

Need to learn more about mobile device compatibility

yes you can access mobile phones. I would suggest calling Teamviewer tech support to walk you through the process.

Answered: Yvonne Graber on April 2, 2020

You can use Getscreen.me app - it allows to connect to Android and download/upload files from PC.

Answered: Jeremy Milner on March 23, 2022

Yes sure you can access the mobile phone device’s through remote desktop by just downloading team viewer App + Quick support (By teamviewer ) on play store and easily you can access it without any interruptions 

Answered: Nitesh udas on July 8, 2020

Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile device from a PC.

Answered: Asher Zaber on July 2, 2026

true

Answered: Parvin Akter on July 2, 2026

[See more answers (4)](javascript:void(0);)

[Your answer](/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop/comments/new?remote=true)

0

Question on: TeamViewer
[Will TeamViewer have this feature?](/discussions/will-teamviewer-have-this-feature)

I would love if TV adds this as a feature 'logging into a pc' just by typing a short domain:8080/pc/12/TV or something like that, it would be awesome to have that, so we dont need to download and install everytime when we are in a new PC or something , trying to log into a remoted pc to control it. I will appreciate an answer, thanks in advance.

true

Answered: Parvin Akter on October 20, 2019

[Your answer](/discussions/will-teamviewer-have-this-feature/comments/new?remote=true)

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## ServiceNow Marketplace Apps Reports

Grid® Report for ServiceNow Store Apps

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for ServiceNow Store Apps

Summer 2026

G2 Report: Momentum Grid® Report

Grid® Report for ServiceNow Store Apps

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for ServiceNow Store Apps

Spring 2026

G2 Report: Momentum Grid® Report

Grid® Report for ServiceNow Store Apps

Winter 2026

G2 Report: Grid® Report

Momentum Grid® Report for ServiceNow Store Apps

Winter 2026

G2 Report: Momentum Grid® Report