# Best Sales Tax and VAT Compliance Software *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)* Sales tax and VAT compliance software helps businesses utilizing customer-facing transactions apply the appropriate local and federal rules and rates so the correct taxes are collected. Staying up-to-date with changing rules and exemptions is required by law, and these tools ensure the full transaction lifecycle is aligned with any relevant jurisdictions—which can vary depending on the number of markets a business serves. Business owners, customer support teams, accounting teams, and e-commerce administrators in a variety of industries use sales tax, VAT (value added tax), GST (goods service tax), indirect tax, and other compliance products to oversee tax collection and filing for all sales transactions. This includes adjusting sales tax prices for certain products, customers, or occasions where necessary, such as sales tax holidays or after a customer’s change in circumstance, along with any update to official regulations when new legislation is passed. Proper use of these tools will greatly reduce the effort in tracking customer and rate data, as well as minimize the risk of any oversight that could result in customer dissatisfaction, missing funds, or legal ramifications. Some tax compliance tools will also send notifications for important tax filing dates or required paperwork. These systems often integrate with ERP systems and accounting software to ensure budgets, profits, and projections are accurate across the organization, as well as POS and e-commerce tools so taxes are correctly represented to customers and collected in transactions. To qualify for inclusion in the Sales Tax and VAT Compliance category, a product must: - Track sales tax, VAT, GST, or other rates and rules for all jurisdictions relevant to a user’s products or services - Track and apply tax exemptions for the appropriate times, products, transactions, or accounts - - Automatically update rates and rules in response to policy revisions or new legislation - Integrate with accounting and transaction tools so correct rates are communicated, stored, and applied where necessary - - Automate and manage returns and remittance for all jurisdictions - ## Top Sales Tax and VAT Compliance Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Avalara](https://www.g2.com/products/avalara/reviews) | 4.0/5.0 (808 reviews) | Multi-jurisdiction sales tax automation with ERP integration | "[Streamlined Tax Management, Needs Better Support](https://www.g2.com/survey_responses/avalara-review-1040549)" | | 2 | [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) | 4.4/5.0 (458 reviews) | Automated multijurisdictional tax calculation and returns | "[Vertex Review Summary](https://www.g2.com/survey_responses/vertex-review-11872721)" | | 3 | [Anrok](https://www.g2.com/products/anrok/reviews) | 4.4/5.0 (288 reviews) | SaaS-native multi-jurisdiction sales tax compliance | "[Intuitive Tool That Makes Onboarding Super Easy](https://www.g2.com/survey_responses/anrok-review-12818454)" | | 4 | [Zoho Books](https://www.g2.com/products/zoho-books/reviews) | 4.4/5.0 (320 reviews) | GST and VAT compliance with automated filing | "[Zoho Books Makes Invoicing and Payment Tracking Simple and Time Saving](https://www.g2.com/survey_responses/zoho-books-review-12832399)" | | 5 | [Paddle](https://www.g2.com/products/paddle/reviews) | 4.5/5.0 (233 reviews) | Global SaaS billing with merchant-of-record tax compliance | "[Simple integration, clear documentation, and responsive customer support](https://www.g2.com/survey_responses/paddle-review-12268181)" | | 6 | [TaxJar](https://www.g2.com/products/taxjar/reviews) | 4.7/5.0 (246 reviews) | Multi-state sales tax automation with autofile | "[Essential for Validating Sales Tax with SAP](https://www.g2.com/survey_responses/taxjar-review-12787559)" | | 7 | [SAP Document and Reporting Compliance](https://www.g2.com/products/sap-document-and-reporting-compliance/reviews) | 4.1/5.0 (36 reviews) | S/4HANA-native multi-country e-invoicing compliance | "[Centralised Compliance Reporting with Better Visibility and Fewer Errors](https://www.g2.com/survey_responses/sap-document-and-reporting-compliance-review-12823671)" | | 8 | [Zamp](https://www.g2.com/products/zamp/reviews) | 4.7/5.0 (43 reviews) | Fully-managed multi-state sales tax compliance | "[Quick Support, Easy API Integration, and Huge Time Savings on Tax Returns](https://www.g2.com/survey_responses/zamp-review-12802592)" | | 9 | [Lappa](https://www.g2.com/products/lappa/reviews) | 4.9/5.0 (151 reviews) | Multi-country VAT compliance with automated filing | "[Easy choice for VAT stuff](https://www.g2.com/survey_responses/lappa-review-13036770)" | | 10 | [DualEntry](https://www.g2.com/products/dualentry/reviews) | 4.9/5.0 (122 reviews) | AI-native multi-jurisdiction tax compliance automation | "[Accurate + Convenience](https://www.g2.com/survey_responses/dualentry-review-11367056)" | --- ## What Are the Most Common Questions About Sales Tax and VAT Compliance Software? *AI-generated · Last updated: May 26, 2026* ### What top Sales Tax and VAT Compliance solutions delivering measurable ROI within the first six months of deployment? Based on G2 reviews, buyers most often describe early ROI in terms of time saved, reduced manual filing work, and better visibility into nexus and filing obligations. According to verified users, [Avalara](https://www.g2.com/products/avalara/reviews) is frequently credited with automating calculations, returns, and multi-state reporting, while [Anrok](https://www.g2.com/products/anrok/reviews) is praised for simplifying compliance workflows through straightforward integrations and dashboards. G2 reviewers mention [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) for reliable tax calculation, reporting, and automation that reduces ongoing manual updates. Across recent reviews, the clearest short-term value comes from faster setup, fewer repetitive tax tasks, and improved confidence in staying compliant as operations expand. **Here are some of the top-rated products on G2:** - [Avalara](https://www.g2.com/products/avalara/reviews) – commonly used for automated tax calculations, returns filing, nexus tracking, and multi-state reporting - [Anrok](https://www.g2.com/products/anrok/reviews) – often chosen for streamlined sales tax automation with QuickBooks, NetSuite, Stripe, and Shopify workflows - [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) – frequently used for tax rate automation, reporting, and ERP-connected compliance processes ### What are the best Sales Tax and VAT Compliance platforms for 11-50 employees looking for quick implementation and proven ROI? Based on G2 reviews, smaller and growing teams tend to value software that reduces manual tax work without requiring a long rollout. According to verified users, quick implementation is often tied to simple onboarding, easy integrations, and dashboards that make nexus, filings, and liabilities easier to monitor. G2 reviewers mention [Avalara](https://www.g2.com/products/avalara/reviews) for easy setup and automation across calculations and filings, while [Anrok](https://www.g2.com/products/anrok/reviews) is frequently described as intuitive and straightforward to connect with billing and accounting systems. Reviews also point to [Zamp](https://www.g2.com/products/zamp/reviews) as a hands-on option for teams that want support with registration, filing, and ongoing compliance management. **Here are some of the top-rated products on G2:** - [Avalara](https://www.g2.com/products/avalara/reviews) – useful for teams that want automated calculations, filing support, and nexus visibility with relatively easy setup - [Anrok](https://www.g2.com/products/anrok/reviews) – well suited for lean finance teams needing fast onboarding and integrated sales tax workflows - [Zamp](https://www.g2.com/products/zamp/reviews) – a strong fit for companies wanting responsive service and outsourced help with filings and registrations ### How Sales Tax and VAT Compliance most trusted by CEO for reliable implementation based on user reviews? Based on G2 reviews, trust in implementation usually comes from responsive support, clear onboarding, and confidence that filings and registrations will be handled correctly. According to verified users, buyers repeatedly mention smooth setup experiences when providers combine software with hands-on guidance. G2 reviewers mention products such as Avalara, Anrok, Zamp, and Kintsugi for helping teams reduce uncertainty around implementation and ongoing compliance work. Reviews especially emphasize responsive onboarding teams, proactive communication, and easier integrations with tools like Shopify, NetSuite, Stripe, and QuickBooks. Across the category, the most trusted options are the ones that help teams get live quickly while also staying available when issues, notices, or registration questions come up later. ### What Sales Tax and VAT Compliance platforms with the best user reviews from businesses in Computer Software / Retail? Based on G2 reviews, software and retail-oriented buyers often prioritize integrations, automated tax calculations, and dependable filing support. According to verified users, software-focused teams frequently praise tools that connect with billing platforms and support multijurisdiction compliance, while retail and ecommerce users tend to value Shopify, QuickBooks, and marketplace integrations. G2 reviewers mention [Avalara](https://www.g2.com/products/avalara/reviews) for broad automation and nexus support, [Anrok](https://www.g2.com/products/anrok/reviews) for SaaS-friendly integrations and streamlined compliance, and [Zamp](https://www.g2.com/products/zamp/reviews) for white-glove sales tax filing and registration support. Reviews across these use cases consistently highlight time savings, reduced manual effort, and easier compliance monitoring. **Here are some of the top-rated products on G2:** - [Avalara](https://www.g2.com/products/avalara/reviews) – often used by ecommerce and multistate businesses for automated calculations, filings, and exemption tracking - [Anrok](https://www.g2.com/products/anrok/reviews) – commonly adopted by software companies for sales tax automation tied to billing and finance systems - [Zamp](https://www.g2.com/products/zamp/reviews) – favored by ecommerce teams that want responsive support for registrations, nexus monitoring, and recurring filings ### How finding Sales Tax and VAT Compliance solutions that simplify workflows without extensive training requirements? Based on G2 reviews, buyers looking to simplify workflows should focus on products repeatedly described as intuitive, easy to navigate, and low maintenance after setup. According to verified users, solutions that reduce training needs usually pair clear dashboards with automation for calculations, filings, and threshold tracking. G2 reviewers mention that Anrok stands out for a clean interface and straightforward navigation, while TaxCloud is often praised for guided onboarding and accessible support. Avalara is frequently described as user friendly once configured, especially for teams managing filings, reports, and nexus visibility in one place. Across the category, the strongest workflow simplifiers are the platforms that minimize manual touchpoints and make everyday compliance tasks easier to review and approve. ### How identifying Sales Tax and VAT Compliance with exceptional ease of use and minimal implementation time for non-technical teams? Based on G2 reviews, non-technical teams tend to succeed with platforms that combine guided onboarding, intuitive dashboards, and integrations that reduce manual setup. According to verified users, ease of use is often tied to how quickly teams can understand nexus status, filings, and liabilities without relying heavily on technical resources. G2 reviewers mention Anrok for straightforward onboarding and simple interfaces, TaxCloud for helpful human support and easy setup, and Zamp for a hands-on service model that removes much of the operational burden from internal teams. Reviews also show that products with strong support teams are easier for non-technical users because questions around registration, filing, and setup are addressed quickly instead of becoming blockers. ### What best Sales Tax and VAT Compliance vendors trusted by companies in Computer Software / Retail for efficiency? Based on G2 reviews, efficient vendors in this category are the ones that consistently reduce repetitive tax work while keeping filings, nexus monitoring, and reporting organized. According to verified users, software and retail teams often trust vendors that integrate with ecommerce, ERP, and billing systems and then automate calculations and returns behind the scenes. G2 reviewers mention [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) for dependable tax calculation and reporting, [Avalara](https://www.g2.com/products/avalara/reviews) for broad automation across rates, filings, and exemptions, and [Anrok](https://www.g2.com/products/anrok/reviews) for efficient workflows tied to finance and billing systems. Recent reviews connect efficiency most strongly with reduced manual upkeep and better visibility into compliance status. **Here are some of the top-rated products on G2:** - [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) – trusted for efficient rate updates, reporting, and tax automation connected to ERP environments - [Avalara](https://www.g2.com/products/avalara/reviews) – commonly used to automate calculations, returns, exemptions, and multistate compliance tasks - [Anrok](https://www.g2.com/products/anrok/reviews) – valued for efficient compliance workflows and integrations with common SaaS finance tools ### Which Sales Tax and VAT Compliance platforms avoid complex setups that typically cause project delays and scope creep? Based on G2 reviews, [Anrok](https://www.g2.com/products/anrok/reviews) is the most commonly supported answer for buyers prioritizing simpler setup among products with strong recent review volume. According to verified users, Anrok is frequently described as easy to onboard, straightforward to integrate with systems like QuickBooks, NetSuite, Stripe, and Shopify, and effective at reducing manual tax work early in deployment. G2 reviewers mention that implementation can still involve state registrations or configuration steps, but they often contrast the process favorably with more cumbersome alternatives. Reviews across the category also suggest that TaxCloud and Zamp can be easier to adopt for teams that want more guided support, but Anrok stands out most clearly for a cleaner implementation experience. ### What highest rated Sales Tax and VAT Compliance for automating tax calculations across multiple jurisdictions efficiently? Based on G2 reviews, buyers evaluating multi-jurisdiction automation consistently focus on products that update rates reliably, apply tax logic accurately, and reduce manual filing work. According to verified users, Avalara is widely used for tax calculation, nexus tracking, returns, and location-based rate handling across many jurisdictions. G2 reviewers also mention Vertex for automated tax rate updates and ERP-connected calculations, while TaxCloud is highlighted for automated calculations and filings tied to ecommerce workflows. Across recent reviews, efficiency is usually described in practical terms: fewer manual checks, easier handling of state-by-state requirements, and less time spent researching changing rules. The most positively reviewed products are the ones that combine calculation automation with clear reporting and dependable compliance workflows. ### Which Sales Tax and VAT Compliance platforms integrate seamlessly with existing systems and provide excellent vendor support? Based on G2 reviews, [Avalara](https://www.g2.com/products/avalara/reviews) stands out most clearly for integration breadth and frequent mentions of working with systems like NetSuite, ERP environments, ecommerce platforms, and invoicing software. According to verified users, buyers value how tax calculation and filing workflows can plug into existing systems, reducing duplicate work and improving reporting accuracy. G2 reviewers mention that support experiences can vary, but many still cite helpful implementation resources, responsive representatives, and strong ecosystem fit. Other recent reviews also praise Anrok, Vertex, and TaxCloud for smooth integrations and helpful support teams, yet Avalara has the strongest recent review presence among products meeting the shortlist threshold in this dataset. ## How Many Sales Tax and VAT Compliance Software Products Does G2 Track? **Total Products under this Category:** 130 ### Category Stats (Jul 2026) - **Average Rating**: 4.52/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Kintsugi (+0.51%) - Among all products in this category, Kintsugi recorded the largest rating increase compared to last month *Last updated: July 01, 2026* ## How Does G2 Rank Sales Tax and VAT Compliance Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 4,100+ Authentic Reviews - 130+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Sales Tax and VAT Compliance Software Is Best for Your Use Case? - **Leader:** [Avalara](https://www.g2.com/products/avalara/reviews) - **Highest Performer:** [Zamp](https://www.g2.com/products/zamp/reviews) - **Easiest to Use:** [Token of Trust](https://www.g2.com/products/token-of-trust/reviews) - **Top Trending:** [Numeral](https://www.g2.com/products/numeral-sales-tax-platform-numeral/reviews) - **Best Free Software:** [Anrok](https://www.g2.com/products/anrok/reviews) --- **Sponsored** ### TaxCloud TaxCloud is a sales tax compliance solution for growing ecommerce businesses that removes stress and uncertainty as sales tax complexity increases. We combine a reliable product experience with real human support, giving businesses confidence that sales tax is handled correctly without unnecessary cost or overhead as they grow. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1235&secure%5Bchosen_at%5D=2026-07-01T23%3A58%3A21Z&secure%5Bdisplayable_resource_id%5D=1235&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1235&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3682&secure%5Bresource_id%5D=1235&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsales-tax-and-vat-compliance&secure%5Btoken%5D=78ae66808ecf147a3fb9424c7c9d05f93f2dd422e5bf4911ee82ee010e1973ff&secure%5Burl%5D=https%3A%2F%2Ftaxcloud.com%2Flp%2Fbrand-home%2F%3Futm_campaign%3Dg2-clicks%26utm_content%3Dproducts-taxcloud-reviews%26utm_medium%3Dreview-sites%26utm_source%3Dg2&secure%5Burl_type%5D=free_trial) --- ## What Are the Top-Rated Sales Tax and VAT Compliance Software Products in 2026? ### 1. [Avalara](https://www.g2.com/products/avalara/reviews) Avalara is the agentic AI platform for global tax and compliance. For more than two decades, Avalara has built one of the most expansive libraries of tax content and integrations in the industry, processing more than 54 billion transactions annually and supporting over 200,000 direct and indirect customers across more than 75 countries. The company's purpose-built AI agents automate end-to-end compliance with greater precision, from tax calculations and return filings to exemption certificate management and beyond. For more information, visit avalara.com. **Average Rating:** 4.0/5.0 **Total Reviews:** 808 **How Do G2 Users Rate Avalara?** - **Integrations:** 7.1/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 6.2/10 (Category avg: 8.6/10) - **Analytics:** 7.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Avalara?** - **Seller:** [Avalara, Inc.](https://www.g2.com/sellers/avalara-inc-d0ab9439-c122-48ad-9ad9-925ab913f545) - **Company Website:** https://www.avalara.com - **Year Founded:** 2004 - **HQ Location:** Durham, NC - **Twitter:** @avalara (24,788 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/22026/ (5,649 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, CFO - **Top Industries:** Computer Software, Retail - **Company Size:** 48% Mid-Market, 36% Small-Business #### What Are Avalara's Pros and Cons? **Pros:** - Ease of Use (68 reviews) - Tax Automation (55 reviews) - Customer Support (39 reviews) - Ease of Filing (33 reviews) - Integrations (29 reviews) **Cons:** - Poor Customer Support (52 reviews) - Improvement Needed (44 reviews) - Poor Support Services (33 reviews) - Tax Issues (28 reviews) - Technical Issues (20 reviews) ### What Do G2 Reviewers Say About Avalara? *AI-generated summary from verified user reviews* **Pros:** - Users find Avalara's **ease of use** invaluable for hassle-free tax filing and seamless transaction tracking nationwide. - Users value the **tax automation** of Avalara, as it significantly saves time and ensures compliance with ease. - Users appreciate the **accessible and supportive customer service** of Avalara, ensuring smooth implementation and ongoing assistance. - Users find Avalara's **ease of filing** invaluable, saving time and simplifying sales tax compliance effortlessly. - Users appreciate the **seamless integrations** of Avalara with various platforms like QuickBooks and Salesforce, enhancing efficiency. **Cons:** - Users frequently experience **poor customer support** , finding account management and ticket resolutions lacking in effectiveness and clarity. - Users suggest that **improvement is needed** in communication regarding changes and features within Avalara, enhancing the user experience. - Users report **poor support services** , citing slow response times and lack of proactive communication during implementations. - Users express the need for better **tax support and documentation** in Avalara to streamline communication with their ERP. - Users often face **technical issues** with Avalara, including slow performance and frustrating upload timeouts. #### What Are Recent G2 Reviews of Avalara? **"[Streamlined Sales Tax Filing with Avalara](https://www.g2.com/survey_responses/avalara-review-9725889)"** **Rating:** 5.0/5.0 stars *— Francis O.* [Read full review](https://www.g2.com/survey_responses/avalara-review-9725889) --- **"[Streamlined Tax Management, Needs Better Support](https://www.g2.com/survey_responses/avalara-review-1040549)"** **Rating:** 5.0/5.0 stars *— Paul J.* [Read full review](https://www.g2.com/survey_responses/avalara-review-1040549) --- #### What Are G2 Users Discussing About Avalara? - [What is Avalara used for?](https://www.g2.com/discussions/what-is-avalara-used-for) - 1 comment - [Where is avalara based?](https://www.g2.com/discussions/where-is-avalara-based) - [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) - 2 comments - [What is avalara AvaTax?](https://www.g2.com/discussions/what-is-avalara-avatax) - 1 comment - [What is avalara?](https://www.g2.com/discussions/what-is-avalara) - 1 comment ### 2. [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) Vertex software enables tax determination, compliance, and reporting, tax data management, and document management with powerful pre-built integrations to core business applications. Vertex brings together the tax process acumen, technology innovation, and trusted industry partnerships to create an end-to-end global indirect tax solution, reducing audit exposure and freeing up tax departments to bring more value to their company. **Average Rating:** 4.4/5.0 **Total Reviews:** 458 **How Do G2 Users Rate Vertex?** - **Integrations:** 7.9/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 7.4/10 (Category avg: 8.6/10) - **Analytics:** 7.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Vertex?** - **Seller:** [Vertex Inc.](https://www.g2.com/sellers/vertex-inc) - **Company Website:** https://www.vertexinc.com - **Year Founded:** 1978 - **HQ Location:** King of Prussia, PA - **Twitter:** @vertexinc (4,857 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/276981/ (2,507 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Tax Manager - **Top Industries:** Retail, Manufacturing - **Company Size:** 56% Enterprise, 24% Mid-Market #### What Are Vertex's Pros and Cons? **Pros:** - Tax Automation (40 reviews) - Ease of Use (39 reviews) - Customer Support (29 reviews) - Helpful (22 reviews) - Integrations (22 reviews) **Cons:** - Improvement Needed (72 reviews) - Complex Interface (29 reviews) - Difficulty (22 reviews) - Poor Customer Support (22 reviews) - Poor Support Services (20 reviews) ### What Do G2 Reviewers Say About Vertex? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy and quick tax data updates** , which streamline audit preparation and save money on tax calculations. - Users find the **ease of use** of Vertex remarkable, particularly appreciating its intuitive setup and helpful support team. - Users appreciate the **dependable and available customer support** of Vertex, highlighting their positive experiences with the team. - Users appreciate the **customer-friendly support** of Vertex, enhancing their experience with accurate tax calculations and accessibility. - Users praise the **full integration capabilities** of Vertex, enhancing accuracy and efficiency in tax decisioning processes. **Cons:** - Users find that **improvement is needed** in locating materials and updating lookup tables, affecting overall confidence in Vertex. - Users find the **complex interface** of Vertex challenging without proper training, complicating navigation and usage. - Users find the **difficulty** of Vertex challenging, particularly in navigation and accuracy, impacting smaller companies' usage. - Users face **poor customer support** with slow responses and generic answers that fail to address specific issues. - Users face **poor support services** with slow response times and generic answers, leaving issues unresolved. #### What Are Recent G2 Reviews of Vertex? **"[Effortless Sales Tax Management with Vertex](https://www.g2.com/survey_responses/vertex-review-12542548)"** **Rating:** 5.0/5.0 stars *— Larry T.* [Read full review](https://www.g2.com/survey_responses/vertex-review-12542548) --- **"[Vertex Review Summary](https://www.g2.com/survey_responses/vertex-review-11872721)"** **Rating:** 5.0/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/vertex-review-11872721) --- #### What Are G2 Users Discussing About Vertex? - [What is Taxamo by Vertex used for?](https://www.g2.com/discussions/what-is-taxamo-by-vertex-used-for) ### 3. [Anrok](https://www.g2.com/products/anrok/reviews) Anrok is the global sales tax platform for modern commerce. From startups to the enterprise, modern finance teams choose Anrok for monitoring their exposure, calculating and collecting the right tax, filing and remittance, and reporting for audit-readiness—all in one unified platform. Anrok is trusted by fast-growing companies like Anthropic, Cursor, Notion, Vanta, and Mercury. **Average Rating:** 4.4/5.0 **Total Reviews:** 288 **How Do G2 Users Rate Anrok?** - **Integrations:** 8.5/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 7.5/10 (Category avg: 8.6/10) - **Analytics:** 8.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Anrok?** - **Seller:** [Anrok](https://www.g2.com/sellers/anrok) - **Company Website:** https://www.anrok.com - **Year Founded:** 2020 - **HQ Location:** San Francisco, US - **Twitter:** @Anrok (545 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/anrok/ (163 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Accounting Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 52% Mid-Market, 42% Small-Business #### What Are Anrok's Pros and Cons? **Pros:** - Ease of Use (58 reviews) - Integrations (48 reviews) - Tax Automation (40 reviews) - Customer Support (39 reviews) - Automation (38 reviews) **Cons:** - Improvement Needed (34 reviews) - Tax Issues (30 reviews) - Poor Support Services (22 reviews) - Complex Interface (19 reviews) - Poor Customer Support (14 reviews) ### What Do G2 Reviewers Say About Anrok? *AI-generated summary from verified user reviews* **Pros:** - Users find Anrok's **ease of use** exceptional, enabling smooth workflows and reducing manual tasks significantly. - Users appreciate the **smooth integrations** with platforms like Stripe and NetSuite, streamlining financial processes effortlessly. - Users value the **tax automation** of Anrok, which simplifies filing and compliance for sales tax and licenses. - Users value Anrok's **responsive customer support** , ensuring an easy setup and reliable tax compliance assistance. - Users value the **automation** capabilities of Anrok, simplifying sales tax filing and ensuring compliance effortlessly. **Cons:** - Users note that while improvements are being made, **reporting and international VAT features** still require further enhancement. - Users face **bumpy tax registration processes** with Anrok, highlighting communication issues and delays in state registration. - Users highlight **poor support services** , citing slow response times and unresolved issues that complicate their experience. - Users find the **complex interface** challenging and feel additional training could enhance usability significantly. - Users experience **poor customer support** due to slow response times and inconsistent communication, complicating issue resolution. #### What Are Recent G2 Reviews of Anrok? **"[Intuitive Tool That Makes Onboarding Super Easy](https://www.g2.com/survey_responses/anrok-review-12818454)"** **Rating:** 4.5/5.0 stars *— Michael J.* [Read full review](https://www.g2.com/survey_responses/anrok-review-12818454) --- **"[Outstanding Support Team, Minor Delays in New Jurisdiction Setup](https://www.g2.com/survey_responses/anrok-review-11890049)"** **Rating:** 5.0/5.0 stars *— Adrian C.* [Read full review](https://www.g2.com/survey_responses/anrok-review-11890049) --- #### What Are G2 Users Discussing About Anrok? - [What is Anrok used for?](https://www.g2.com/discussions/what-is-anrok-used-for) - 2 comments ### 4. [Zoho Books](https://www.g2.com/products/zoho-books/reviews) Zoho Books is a robust accounting platform designed for growing businesses, offering a comprehensive suite of features to streamline your financial management. With Zoho Books, you can efficiently track payables and receivables, customise invoices, and set up automated payment reminders for your clients. The platform allows you to connect and reconcile bank accounts, fetching and matching transactions seamlessly. Zoho Books also includes customer and vendor portals, making it easy for all parties to keep track of their transactions with you. Payment gateways integrated within the platform provide your customers with multiple reliable payment methods, ensuring hassle-free payments. The user-friendly interface simplifies navigation for you and your team, enhancing productivity. With over 70 detailed reports, Zoho Books offers valuable insights into your financial health. Security is a top priority, and Zoho Books safeguards your data and privacy with stringent access controls, ensuring only authorized users can access your information. The free mobile app keeps you updated with your financial transactions on the go, providing flexibility and convenience. Zoho Books is an all-in-one platform equipped with every feature a business needs to manage its accounting tasks and organise transactions effectively. **Average Rating:** 4.4/5.0 **Total Reviews:** 320 **How Do G2 Users Rate Zoho Books?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) **Who Is the Company Behind Zoho Books?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Who Uses This:** Owner, Account Executive - **Top Industries:** Accounting, Information Technology and Services - **Company Size:** 70% Small-Business, 22% Mid-Market #### What Are Zoho Books's Pros and Cons? **Pros:** - Ease of Use (35 reviews) - Invoice Management (19 reviews) - Easy Setup (11 reviews) - User Interface (11 reviews) - Tax Management (10 reviews) **Cons:** - Missing Features (15 reviews) - Poor Customer Support (11 reviews) - Expensive (4 reviews) - Learning Curve (4 reviews) - Limited Customization (4 reviews) ### What Do G2 Reviewers Say About Zoho Books? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zoho Books, making tasks simple for everyone, including less tech-savvy individuals. - Users highlight the **efficient invoicing automation** in Zoho Books, enhancing productivity and streamlining workflows effectively. - Users find the **easy setup** of Zoho Books exceptionally straightforward, enhancing their overall experience with the software. - Users value the **intuitive user interface** of Zoho Books, which simplifies accounting tasks and enhances productivity. - Users highlight the **easy tax management** with Zoho Books, appreciating its efficiency and user-friendly mobile access. **Cons:** - Users express a need for more **missing features** in Zoho Books, highlighting flexibility and multi-entity management as concerns. - Users experience **poor customer support** from Zoho Books, leading to unresolved issues and frustration. - Users note that Zoho Books is **expensive** , particularly for small enterprises needing advanced features, impacting affordability. - Users find the **learning curve challenging** for beginners, especially in advanced features and GST scenarios. - Users find **limited customization** in Zoho Books frustrating, particularly in reports and templates tailored for specific needs. #### What Are Recent G2 Reviews of Zoho Books? **"[Zoho Books Makes Invoicing and Payment Tracking Simple and Time Saving](https://www.g2.com/survey_responses/zoho-books-review-12832399)"** **Rating:** 4.5/5.0 stars *— Muzammil M.* [Read full review](https://www.g2.com/survey_responses/zoho-books-review-12832399) --- **"[All-in-One Finance Management with a Clean, Intuitive Dashboard](https://www.g2.com/survey_responses/zoho-books-review-12738952)"** **Rating:** 4.5/5.0 stars *— Pramoda H.* [Read full review](https://www.g2.com/survey_responses/zoho-books-review-12738952) --- #### What Are G2 Users Discussing About Zoho Books? - [What is Zoho Books used for?](https://www.g2.com/discussions/zoho-books-what-is-zoho-books-used-for) - 4 comments - [Is Zoho Books free?](https://www.g2.com/discussions/is-zoho-books-free) - 2 comments - [Are Zoho Books good?](https://www.g2.com/discussions/are-zoho-books-good) - 2 comments, 1 upvote - [What is Zoho Books used for?](https://www.g2.com/discussions/what-is-zoho-books-used-for) - 2 comments - [What is Zoho Books software?](https://www.g2.com/discussions/what-is-zoho-books-software) - 1 comment ### 5. [Paddle](https://www.g2.com/products/paddle/reviews) Paddle is a market leading subscription billing platform that offers a comprehensive payment, tax, compliance and reporting solution for digital businesses, including AI, SaaS, mobile apps, games and digital downloads. Instead of managing a fragmented payments stack, we provide an all-in-one platform that serves as your single source of truth for revenue data. Paddle helps start-ups, enterprise and fast-scaling subscription companies grow faster, automatically. As your Merchant of Record (MoR), we handle: - Checkouts and payment management - Subscription management and billing for one time purchases - Invoicing and renewals - Global tax compliance and remittance - Fraud protection and chargeback processing - Dunning and failed payment recovery - Comprehensive reporting How do we streamline your operations? - We integrate with multiple payment service providers, so you don't have to - We take on the liability for charging and remitting sales tax worldwide - Our systems reconcile revenue data across subscription billing and payments - We implement strategies to reduce churn and recover failed payments - Our team handles billing-related support queries - Our developer-friendly documentation and API-first merchant of record makes it easy to get set up By entrusting Paddle as your Merchant of Record, you can focus on growing your business while we optimize every aspect of your payments and billing process. Ready to simplify your digital product payments? Visit our website and schedule a call to learn how Paddle can transform your payment infrastructure. **Average Rating:** 4.5/5.0 **Total Reviews:** 233 **How Do G2 Users Rate Paddle?** - **Integrations:** 7.9/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 8.5/10 (Category avg: 8.6/10) - **Analytics:** 7.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Paddle?** - **Seller:** [Paddle](https://www.g2.com/sellers/paddle) - **Company Website:** https://paddle.com - **Year Founded:** 2012 - **HQ Location:** London, United Kingdom - **Twitter:** @PaddleHQ (17,970 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/paddle/ (395 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 89% Small-Business, 8% Mid-Market #### What Are Paddle's Pros and Cons? **Pros:** - Customer Support (36 reviews) - Ease of Use (32 reviews) - Payment Processing (24 reviews) - Helpful (22 reviews) - Payment Management (19 reviews) **Cons:** - Improvement Needed (17 reviews) - Poor Customer Support (13 reviews) - Access Limitations (10 reviews) - Billing Issues (9 reviews) - Poor Support Services (9 reviews) ### What Do G2 Reviewers Say About Paddle? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **prompt and friendly customer support** of Paddle, which efficiently resolves issues with clear communication. - Users value the **ease of use** of Paddle, simplifying payment management and enhancing overall operational efficiency. - Users appreciate Paddle's **excellent communication and intuitive billing features** , making payment processing seamless and efficient. - Users commend Paddle's **helpful customer support** , noting prompt responses and effective solutions for various issues. - Users appreciate Paddle's **seamless payment management** , simplifying billing, compliance, and reporting for international sales. **Cons:** - Users find the **discount code management** limited, lacking essential features and capabilities for enhanced efficiency. - Users express concern over **poor customer support** , noting slow response times and a lack of essential features. - Users face **access limitations** due to undisclosed requirements, complicating onboarding for new businesses and AI products. - Users express concerns over **billing issues** , citing unclear fee structures and limited currency options impacting their experience. - Users report experiencing **poor support services** , with long response times and insufficient assistance for specific inquiries. #### What Are Recent G2 Reviews of Paddle? **"[Simple integration, clear documentation, and responsive customer support](https://www.g2.com/survey_responses/paddle-review-12268181)"** **Rating:** 4.0/5.0 stars *— William S.* [Read full review](https://www.g2.com/survey_responses/paddle-review-12268181) --- **"[Paddle makes the hard, boring stuff easy](https://www.g2.com/survey_responses/paddle-review-7295215)"** **Rating:** 5.0/5.0 stars *— Kal S.* [Read full review](https://www.g2.com/survey_responses/paddle-review-7295215) --- #### What Are G2 Users Discussing About Paddle? - [What is Paddle used for?](https://www.g2.com/discussions/what-is-paddle-used-for) ### 6. [TaxJar](https://www.g2.com/products/taxjar/reviews) TaxJar is reimagining how businesses manage sales tax compliance. Our cloud-based platform automates the entire sales tax life cycle across all of your sales channels — from calculations and nexus tracking to reporting and filing. With innovative technology and award-winning support, we simplify sales tax compliance so you can grow with ease. **Average Rating:** 4.7/5.0 **Total Reviews:** 246 **How Do G2 Users Rate TaxJar?** - **Integrations:** 8.6/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 6.8/10 (Category avg: 8.6/10) - **Analytics:** 8.1/10 (Category avg: 8.8/10) **Who Is the Company Behind TaxJar?** - **Seller:** [Stripe](https://www.g2.com/sellers/stripe) - **Company Website:** https://stripe.com - **Year Founded:** 2010 - **HQ Location:** San Francisco, CA - **Twitter:** @stripe (285,306 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2135371/ (15,464 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Consumer Goods - **Company Size:** 88% Small-Business, 10% Mid-Market #### What Are TaxJar's Pros and Cons? **Pros:** - Tax Automation (5 reviews) - Ease of Filing (4 reviews) - Time-saving (4 reviews) - Automation (3 reviews) - Ease of Use (3 reviews) **Cons:** - Tax Issues (3 reviews) - Complex Customization (1 reviews) - Improvement Needed (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About TaxJar? *AI-generated summary from verified user reviews* **Pros:** - Users find that **Tax Automation** with TaxJar saves them considerable time and simplifies complex sales tax tracking across states. - Users value the **ease of filing** with TaxJar, appreciating its user-friendly interface and compliance support. - Users value the **time-saving features** of TaxJar, allowing them to focus on business rather than tax complexities. - Users love the **automation** of TaxJar, which saves time and simplifies tax filing with accurate reporting. - Users find TaxJar to be **extremely user-friendly** , simplifying remote-seller tax compliance and setup across multiple states. **Cons:** - Users express frustration over **tax issues** with TaxJar, citing manual processes and lack of support for certain states. - Users find the **complex customization** process cumbersome, particularly for automating tax-exempt transactions manually. - Users find **improvement needed** in accuracy compared to competitors and lack of exemption certificate management. - Users express frustration with **poor customer support** , often struggling to receive timely responses to their inquiries. #### What Are Recent G2 Reviews of TaxJar? **"[Effortless Tax Automation with Stellar Support](https://www.g2.com/survey_responses/taxjar-review-12635437)"** **Rating:** 5.0/5.0 stars *— Katlyn S.* [Read full review](https://www.g2.com/survey_responses/taxjar-review-12635437) --- **"[Essential for Validating Sales Tax with SAP](https://www.g2.com/survey_responses/taxjar-review-12787559)"** **Rating:** 4.0/5.0 stars *— Diego C.* [Read full review](https://www.g2.com/survey_responses/taxjar-review-12787559) --- #### What Are G2 Users Discussing About TaxJar? - [How does TaxJar work with Shopify?](https://www.g2.com/discussions/how-does-taxjar-work-with-shopify) ### 7. [SAP Document and Reporting Compliance](https://www.g2.com/products/sap-document-and-reporting-compliance/reviews) SAP Document and Reporting Compliance (DRC) is SAP’s integrated compliance solution designed to automate electronic document processing and statutory reporting. Key features include automated e-invoicing, electronic document exchange, VAT and tax reporting, real-time connectivity with government authorities, compliance dashboards, audit trails, and country-specific localization support. SAP DRC also supports global regulatory mandates such as Peppol, SAF-T, and continuous transaction controls while providing centralized monitoring and exception handling within SAP S/4HANA. The primary value of SAP DRC is helping organizations simplify and automate complex regulatory compliance processes across multiple countries. Many businesses struggle with fragmented reporting systems, changing legal requirements, manual reporting tasks, and compliance risks. SAP DRC addresses these challenges by providing a unified, ERP-integrated platform that reduces manual effort, minimizes reporting errors, improves audit readiness, and enables faster adaptation to evolving tax and e-invoicing regulations. This helps companies lower operational costs, reduce compliance penalties, and improve overall financial process efficiency. SAP SE is a German multinational software company headquartered in Walldorf, Baden-Württemberg, Germany. Founded in 1972 by five former IBM engineers, SAP has grown into one of the world’s largest enterprise software providers, serving over 400,000 customers across more than 180 countries. The company specializes in ERP, finance, supply chain, HR, and business transformation solutions. **Average Rating:** 4.1/5.0 **Total Reviews:** 36 **How Do G2 Users Rate SAP Document and Reporting Compliance?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) **Who Is the Company Behind SAP Document and Reporting Compliance?** - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** https://www.sap.com/ - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP (297,052 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,955 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services, Accounting - **Company Size:** 45% Enterprise, 42% Mid-Market #### What Are Recent G2 Reviews of SAP Document and Reporting Compliance? **"[Efficient Compliance and Reporting with SAP](https://www.g2.com/survey_responses/sap-document-and-reporting-compliance-review-12451724)"** **Rating:** 4.0/5.0 stars *— Ali S.* [Read full review](https://www.g2.com/survey_responses/sap-document-and-reporting-compliance-review-12451724) --- **"[Centralised Compliance Reporting with Better Visibility and Fewer Errors](https://www.g2.com/survey_responses/sap-document-and-reporting-compliance-review-12823671)"** **Rating:** 4.5/5.0 stars *— Saman H.* [Read full review](https://www.g2.com/survey_responses/sap-document-and-reporting-compliance-review-12823671) --- ### 8. [Zamp](https://www.g2.com/products/zamp/reviews) Zamp is a fully managed sales tax compliance platform designed for modern digital businesses. After regulatory changes pushed enterprise-level complexity onto growing companies, Zamp was built to eliminate the burden entirely. Combining intelligent automation with a dedicated team of tax specialists, Zamp manages calculations, nexus tracking, registrations, filings, and state notices from start to finish. Unlike DIY tax software, Zamp owns both the work and the outcome, providing accuracy, predictable pricing, and ongoing support. The result is simple: businesses remain compliant without building internal tax expertise, allowing finance and operations teams to stay focused on scaling the business instead of managing tax compliance. The landscape of sales tax compliance is intricate and ever-evolving, which can pose significant challenges for businesses of all sizes. Zamp addresses these challenges by automatically monitoring nexus thresholds, tax rates, and reporting requirements across all U.S. states, Canadian provinces, and various international jurisdictions. This ensures that your business remains compliant as it expands, allowing you to focus on growth without the constant worry of changing tax regulations. Zamp caters to a diverse target audience, particularly e-commerce and software businesses that operate across multiple sales channels. One of the key features of Zamp is its dedicated onboarding specialist, who assists in setting up your account and connecting all sales channels accurately from the outset. This personalized approach ensures that every detail is meticulously handled, setting the foundation for smooth operations. The platform offers white-glove service, meaning that Zamp's team takes care of all aspects of sales tax management, including nexus tracking, tax calculations, state registrations, filings, and remittances. This comprehensive service allows businesses to concentrate on their core activities without the distraction of sales tax compliance. Additionally, Zamp provides multi-channel coverage by integrating seamlessly with popular platforms like Shopify, Amazon, Magento, BigCommerce, QuickBooks, and NetSuite, ensuring that tax data flows automatically across all systems. Another significant advantage of Zamp is its risk monitoring and alerts feature, which proactively tracks compliance changes and notifies users before potential issues arise. This proactive approach helps businesses stay ahead of requirements, minimizing the risk of non-compliance. Furthermore, Zamp's transparent pricing structure eliminates hidden fees or unexpected charges, providing a clear and predictable cost for complete sales tax management. As businesses scale their operations, Zamp offers the software and service necessary to maintain compliance and confidence in their sales tax processes. **Average Rating:** 4.7/5.0 **Total Reviews:** 43 **How Do G2 Users Rate Zamp?** - **Integrations:** 9.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 7.3/10 (Category avg: 8.6/10) - **Analytics:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Zamp?** - **Seller:** [Zamp](https://www.g2.com/sellers/zamp) - **Company Website:** https://zamp.com - **Year Founded:** 2022 - **HQ Location:** New York, NY - **Twitter:** @zamptax (175 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/zamptax/ (80 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Consumer Goods - **Company Size:** 77% Small-Business, 9% Mid-Market #### What Are Zamp's Pros and Cons? **Pros:** - Helpful (20 reviews) - Customer Support (15 reviews) - Ease of Filing (12 reviews) - Onboarding (11 reviews) - Ease of Use (10 reviews) **Cons:** - Improvement Needed (4 reviews) - Tax Issues (4 reviews) - Expensive (3 reviews) - Integration Issues (2 reviews) - Billing Issues (1 reviews) ### What Do G2 Reviewers Say About Zamp? *AI-generated summary from verified user reviews* **Pros:** - Users value the **outstanding customer support** provided by Zamp, enhancing their overall experience and operations. - Users praise Zamp for its **personable and responsive customer support** , making business operations stress-free and efficient. - Users value the **ease of filing** with Zamp, appreciating its streamlined processes and responsive customer support. - Users commend the **easy onboarding process** and supportive team, ensuring a smooth transition to Zamp's services. - Users value the **ease of use** of Zamp, benefiting from a straightforward setup and excellent support throughout the process. **Cons:** - Users note that **improvement is needed** for Zamp's handling of company status changes and integration with Shopify. - Users express concern over **tax issues** , particularly limited scope and lack of broader tax service support from Zamp. - Users find Zamp **expensive** , considering alternatives that offer lower costs for managing sales tax effectively. - Users report **integration issues** with Zamp, though the support team is responsive and helpful in resolving them. - Users experience **billing issues** with Zamp, including repetitive payment date reminders and misdirected state filing letters. #### What Are Recent G2 Reviews of Zamp? **"[Quick Support, Easy API Integration, and Huge Time Savings on Tax Returns](https://www.g2.com/survey_responses/zamp-review-12802592)"** **Rating:** 4.5/5.0 stars *— Dainė M.* [Read full review](https://www.g2.com/survey_responses/zamp-review-12802592) --- **"[Phenomenal, Responsive Support That Simplifies Taxes](https://www.g2.com/survey_responses/zamp-review-12281177)"** **Rating:** 5.0/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/zamp-review-12281177) --- ### 9. [Lappa](https://www.g2.com/products/lappa/reviews) At Lappa, we lead the way in global compliance through our unified software platform. Specializing in comprehensive cross-border solutions, we offer services for VAT compliance, sales tax reporting, EPR registration and reporting, e-invoicing, marketplace tax management, and more. Our four integrated products — L'Tax, L'EPR, L'Invoice, and L'Marketplace — work as one seamless ecosystem, covering 111 countries and 123 currencies. Our expertise spans diverse sectors, with a focus on delivering exceptional solutions for e-commerce sellers, digital service providers, SaaS businesses, and marketplace operators within the global FinTech and RegTech market segments. At Lappa, we empower businesses to navigate the complexities of international compliance effortlessly — with real humans behind every support request, ensuring accuracy, efficiency, and sustained growth. **Average Rating:** 4.9/5.0 **Total Reviews:** 151 **How Do G2 Users Rate Lappa?** - **Integrations:** 9.7/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 9.8/10 (Category avg: 8.6/10) - **Analytics:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Lappa?** - **Seller:** [Lovat Compliance LTD](https://www.g2.com/sellers/lovat-compliance-ltd) - **Year Founded:** 2018 - **HQ Location:** Рига, LV - **LinkedIn® Page:** https://www.linkedin.com/company/11701294/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Marketing Specialist - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 64% Small-Business, 34% Mid-Market #### What Are Lappa's Pros and Cons? **Pros:** - Tax Automation (19 reviews) - Ease of Filing (14 reviews) - Ease of Use (12 reviews) - Time-saving (12 reviews) - Accuracy (8 reviews) **Cons:** - Complex Interface (13 reviews) - Improvement Needed (6 reviews) - Tax Issues (5 reviews) - Technical Issues (3 reviews) - Limited Service Availability (1 reviews) ### What Do G2 Reviewers Say About Lappa? *AI-generated summary from verified user reviews* **Pros:** - Users value the **tax automation** of Lappa, ensuring timely VAT filings and simplifying financial management for businesses. - Users appreciate the **ease of filing** with Lappa, simplifying VAT management across countries and enhancing efficiency. - Users find LOVAT's **ease of use** exceptional, simplifying VAT tasks with a clear and structured approach. - Users love Lappa for its **time-saving efficiency** , simplifying VAT filing with automation and timely reminders. - Users value the **high accuracy** of Lappa, enhancing efficiency and minimizing risks in tax management. **Cons:** - Users find the **complex interface** challenging, needing time and exploration to learn the platform effectively. - Users find that **improvement is needed** in Lappa's initial setup and user-friendliness for new users. - Users report **tax issues** during initial setup, particularly with multi-jurisdiction rules and tricky VAT registration steps. - Users express frustration over **unexpected outages** during critical moments, highlighting the need for better communication on updates. - Users find the **limited service availability** frustrating, as support is restricted to weekdays only. #### What Are Recent G2 Reviews of Lappa? **"[Easy choice for VAT stuff](https://www.g2.com/survey_responses/lappa-review-13036770)"** **Rating:** 5.0/5.0 stars *— Letícia F.* [Read full review](https://www.g2.com/survey_responses/lappa-review-13036770) --- **"[VAT Tool for global E commerce](https://www.g2.com/survey_responses/lappa-review-12445571)"** **Rating:** 5.0/5.0 stars *— Nicole S.* [Read full review](https://www.g2.com/survey_responses/lappa-review-12445571) --- #### What Are G2 Users Discussing About Lappa? - [What is your experience regarding the compliance features of LOVAT, and how does it compare to other tax software?](https://www.g2.com/discussions/what-is-your-experience-regarding-the-compliance-features-of-lovat-and-how-does-it-compare-to-other-tax-software) - [What is LOVAT used for?](https://www.g2.com/discussions/what-is-lovat-used-for) - 1 comment ### 10. [DualEntry](https://www.g2.com/products/dualentry/reviews) DualEntry is the AI-native ERP that helps finance teams achieve more in less time. With powerful automations, it takes manual work out of everything from everyday accounting, AR/AP, and revenue management to tax handling, financial reporting, and audit prep. DualEntry is built for global, multi-entity, multi-currency operations. It’s designed to scale with business from mid-market to IPO and beyond, adapting to a company’s specific needs – no matter how complex. 𝗕𝘂𝗶𝗹𝘁 𝗯𝘆 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗻𝘁𝘀, 𝗳𝗼𝗿 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗻𝘁𝘀, 𝗗𝘂𝗮𝗹𝗘𝗻𝘁𝗿𝘆 𝗼𝗳𝗳𝗲𝗿𝘀: • Multi-entity consolidation across global subsidiaries • Multi-currency support, covering 180 local currencies in 240 countries, with live FX rates • Automated intercompany eliminations and journal-entry posting • Custom workflows and granular access controls • Role-based, real-time dashboards • Audit-ready financials with SOX, SOC 2, and GDPR compliance • A flexible, complete GL that you can tailor to you with unlimited nestable classifications and custom feeds • Real-time insights and drillable, multi-dimensional reporting across entities • 13,000+ bank connections covering 60+ countries • 200+ free, seamless integrations across CRM, AP, AR, and more Automate your workflows end-to-end with DualEntry, and grow your business without adding to your headcount. Schedule a personalized demo now. **Average Rating:** 4.9/5.0 **Total Reviews:** 122 **How Do G2 Users Rate DualEntry?** - **Integrations:** 9.3/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 9.3/10 (Category avg: 8.6/10) - **Analytics:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind DualEntry?** - **Seller:** [DualEntry](https://www.g2.com/sellers/dualentry) - **Company Website:** https://www.dualentry.com - **Year Founded:** 2024 - **HQ Location:** New York, US - **Twitter:** @dualentry (765 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dualentry/ (71 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Accountant - **Top Industries:** Accounting, Manufacturing - **Company Size:** 48% Mid-Market, 34% Small-Business #### What Are DualEntry's Pros and Cons? **Pros:** - Ease of Use (318 reviews) - Features (272 reviews) - Efficiency (256 reviews) - Integrations (235 reviews) - Time-saving (231 reviews) **Cons:** - Improvement Needed (116 reviews) - Missing Features (92 reviews) - Limited Customization (91 reviews) - Not User-Friendly (84 reviews) - Learning Difficulty (83 reviews) ### What Do G2 Reviewers Say About DualEntry? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of DualEntry, enabling efficient financial tracking and automated workflows for better decision-making. - Users value the **high-performance processing** of DualEntry, enabling smooth handling of thousands of transactions efficiently. - Users value the **efficiency** of DualEntry, effectively managing high transaction volumes while maintaining smooth performance. - Users appreciate the **powerful integrations** of DualEntry, enhancing accuracy and efficiency in financial tracking. - Users value the **time-saving automation** of DualEntry, enabling teams to focus on strategic decision-making effectively. **Cons:** - Users feel the system requires **improvement in onboarding support** to enhance user experience and ease of use. - Users are disappointed by the **lack of a mobile app** and desire better onboarding tools and features. - Users note the **limited customization** options in DualEntry, which may hinder personalization for specific needs. - Users find the interface impressive but struggle with a **lack of user-friendly guidance** for onboarding and navigation. - Users find the **learning difficulty** of DualEntry frustrating due to insufficient guidance and a steep initial setup process. #### What Are Recent G2 Reviews of DualEntry? **"[Accurate + Convenience](https://www.g2.com/survey_responses/dualentry-review-11367056)"** **Rating:** 5.0/5.0 stars *— John Rey C.* [Read full review](https://www.g2.com/survey_responses/dualentry-review-11367056) --- **"[DualEntry Makes Data Entry Smoother and More Efficient](https://www.g2.com/survey_responses/dualentry-review-11897989)"** **Rating:** 5.0/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/dualentry-review-11897989) --- ### 11. [Sphere](https://www.g2.com/products/sphere-2025-02-24/reviews) Sphere is an AI-native cross border compliance platform. We help companies like Lovable, ElevenLabs, Replit, Deel (+ many more) with their US sales tax and international VAT / GST compliance obligations. We currently assist with: - Monitoring: We help you monitor your indirect tax exposure around the world according to economic and physical nexus thresholds - Registration: Register with any tax authority around the world through one platform - Calculation: Calculate and collect tax at the point of transaction (in invoices or at checkout) - Filing: Submit compliant filings on time with tax authorities around the world - Remittance: Manage your global tax payments all through Sphere What make us different to other vendors: - Global automation via local rails: Sphere’s local rails into 100+ tax authorities around the world provide true end-to-end automation across registration, calculation, filing and remittance. There is no other platform with that level of globally connected infrastructure. - AI-enabled accuracy & scalability: Our proprietary Tax Review and Assessment Model (TRAM) is designed by tax experts, and trained on real tax code from around the world. The engine collects, codifies and monitors global tax law and rates, automating research and providing coverage for any product, wherever you sell it. - Rapid time to value: Our platform is up and running in less than 24 hours and your finance tech stack? We plug right in with integrations to all major billing platforms. With 24/7 Slack-based support, real tax experts are on hand to resolve questions quickly and thoroughly. **Average Rating:** 5.0/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Sphere?** - **Integrations:** 10.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 10.0/10 (Category avg: 8.6/10) - **Analytics:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Sphere?** - **Seller:** [Sphere](https://www.g2.com/sellers/sphere-4982fc65-f7f9-45c2-b706-c52425629769) - **Year Founded:** 2024 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/school/getsphere/ (33 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 50% Small-Business, 50% Mid-Market #### What Are Sphere's Pros and Cons? **Pros:** - Compliance Simplification (6 reviews) - Tax Automation (6 reviews) - Automation (4 reviews) - Time-saving (4 reviews) - Accuracy (3 reviews) **Cons:** - Complex Interface (1 reviews) - Tax Issues (1 reviews) ### What Do G2 Reviewers Say About Sphere? *AI-generated summary from verified user reviews* **Pros:** - Users commend Sphere for their **compliance simplification** , effectively managing global tax obligations with ease and transparency. - Users find Sphere’s **tax automation** invaluable, seamlessly managing registration, calculation, and filing globally in one platform. - Users find Sphere's **automation capabilities** invaluable, effortlessly managing global tax compliance and reducing manual workload. - Users value **time-saving** benefits, allowing effortless tax compliance without the need for extensive staff or manual processes. - Users commend Sphere for its **exceptional accuracy** in managing complex tax obligations effortlessly and efficiently. **Cons:** - Users note a **complex interface** in Sphere, though the company plans to improve it in future updates. - Users express concerns over **ongoing tax issues** for global remittance, impacting their overall satisfaction with Sphere. #### What Are Recent G2 Reviews of Sphere? **"[International & Domestic Expertise](https://www.g2.com/survey_responses/sphere-review-12551501)"** **Rating:** 5.0/5.0 stars *— Daniel K.* [Read full review](https://www.g2.com/survey_responses/sphere-review-12551501) --- **"[The AI-native cross border compliance solution](https://www.g2.com/survey_responses/sphere-review-12798368)"** **Rating:** 5.0/5.0 stars *— Brock B.* [Read full review](https://www.g2.com/survey_responses/sphere-review-12798368) --- ### 12. [Kintsugi](https://www.g2.com/products/kintsugi/reviews) Kintsugi is the AI-powered sales tax engine built for high-growth SaaS and eCommerce businesses that need compliance without the complexity. From automated nexus monitoring to full-service filing, Kintsugi helps finance, RevOps, and tax teams stay ahead of risk—without relying on spreadsheets or legacy tools. Track physical and economic nexus in real time, get alerts when new thresholds are met, and audit historical exposure effortlessly. With one-click CSV imports, no-code integrations with QuickBooks, Stripe, Chargebee, BigCommerce, and an open API, setup is fast and flexible. Automate tax code classification, exemption certificate collection, and multi-state registrations with built-in filing autopilot and refund workflows. Kintsugi also offers voluntary disclosure agreement (VDA) support, international compliance, SSO, and robust reporting. Whether you're scaling operations or navigating your first audit, Kintsugi gives you the clarity and control to move with confidence. Founded in San Francisco, California in 2022, Kintsugi now serves 2000+ customers, processing billions in transactions, and has grown to 90+ dedicated and passionate team members from around the globe. Our team's legacy includes revolutionary work at Meta, Atlassian and the bold spirit of Stanford Ph.D. dropouts. **Average Rating:** 4.6/5.0 **Total Reviews:** 40 **How Do G2 Users Rate Kintsugi?** - **Integrations:** 8.4/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 8.2/10 (Category avg: 8.6/10) - **Analytics:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Kintsugi?** - **Seller:** [Kintsugi AI](https://www.g2.com/sellers/kintsugi-ai) - **Company Website:** https://trykintsugi.com - **Year Founded:** 2022 - **HQ Location:** San Francisco, CA, United States - **LinkedIn® Page:** https://www.linkedin.com/company/monetizenow/ (27 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Information Technology and Services - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Kintsugi's Pros and Cons? **Pros:** - Customer Support (18 reviews) - Time-saving (10 reviews) - Ease of Use (9 reviews) - Helpful (8 reviews) - Onboarding (7 reviews) **Cons:** - Tax Issues (6 reviews) - Integration Issues (4 reviews) - Expensive (2 reviews) - Improvement Needed (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About Kintsugi? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **responsive customer support** of Kintsugi, enhancing their experience with efficient communication and assistance. - Users value the **time-saving automation** of Kintsugi, significantly streamlining workflows and reducing manual tasks. - Users love Kintsugi for its **ease of use** , featuring a clear dashboard and straightforward onboarding process. - Users commend Kintsugi's **helpful and responsive support** , making sales tax management quick and less intimidating. - Users appreciate the **seamless onboarding experience** with Kintsugi, making sales tax filing effortless and supported throughout. **Cons:** - Users report **tax issues** with Kintsugi, including poor communication and an ineffective tax calculator. - Users encounter **integration issues** with Stripe and other software, requiring support for resolution and lacking manual upload options. - Users find the **pricing model expensive** for smaller shops, especially with monthly filings increasing costs. - Users found the **transition process tedious** , particularly with state-by-state registrations and initial data loading issues. - Users report **poor customer support** , facing unresponsive service and lack of updates on critical issues for over a month. #### What Are Recent G2 Reviews of Kintsugi? **"[Effortless Onboarding and Exceptional Support from Kintsugi](https://www.g2.com/survey_responses/kintsugi-review-13051978)"** **Rating:** 5.0/5.0 stars *— Angela J.* [Read full review](https://www.g2.com/survey_responses/kintsugi-review-13051978) --- **"[We love Kintsugi](https://www.g2.com/survey_responses/kintsugi-review-12984344)"** **Rating:** 5.0/5.0 stars *— Ahmed A.* [Read full review](https://www.g2.com/survey_responses/kintsugi-review-12984344) --- ### 13. [Sovos](https://www.g2.com/products/sovos/reviews) Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Tax Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes 16 billion+ transactions per year, helping companies scale their compliance strategy in almost 200 countries. More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. For more information about Sovi AI and Sovos solutions, visit sovos.com **Average Rating:** 4.2/5.0 **Total Reviews:** 91 **How Do G2 Users Rate Sovos?** - **Integrations:** 7.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 8.0/10 (Category avg: 8.6/10) - **Analytics:** 8.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Sovos?** - **Seller:** [Sovos](https://www.g2.com/sellers/sovos) - **Company Website:** https://www.sovos.com - **Year Founded:** 2015 - **HQ Location:** Wilmington, MA - **Twitter:** @SovosCompliance (1,360 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9317334/ (1,835 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Accounting, Insurance - **Company Size:** 43% Mid-Market, 41% Enterprise #### What Are Sovos's Pros and Cons? **Pros:** - Customer Support (4 reviews) - Helpful (2 reviews) - Automation (1 reviews) - Communication (1 reviews) - Compliance Simplification (1 reviews) **Cons:** - Improvement Needed (3 reviews) - Complex Interface (2 reviews) - UX Improvement (2 reviews) - Admin Limitations (1 reviews) - Complex Customization (1 reviews) ### What Do G2 Reviewers Say About Sovos? *AI-generated summary from verified user reviews* **Pros:** - Users value the **quick response from Sovos Support** , enhancing their experience and resolving issues efficiently. - Users value the **exceptional customer service** of Sovos, noting their responsiveness and support enhances overall experience. - Users praise the **automation of the 1099 process** with Sovos, appreciating the streamlined and efficient handling. - Users value the **effective communication and support** from Sovos, enhancing their overall experience with added features. - Users appreciate the **compliance simplification** of Sovos, benefiting from a streamlined, centralized solution for tax compliance. **Cons:** - Users feel that Sovos needs **improvement in user experience** , with a complex interface and lack of guidance for infrequent use. - Users find the **complex interface** of Sovos challenging, particularly for occasional use and troubleshooting needs. - Users find that the **UX could be improved** , as the interface feels complex and lacks user-friendly guidance. - Users find the **admin limitations** cumbersome, wishing for a unified login experience for better efficiency. - Users find that **complex customization** can be overwhelming and may lead to mismatched functionalities and limited updates. #### What Are Recent G2 Reviews of Sovos? **"[Reliable Tax Compliance Automation Tool](https://www.g2.com/survey_responses/sovos-review-12995365)"** **Rating:** 4.5/5.0 stars *— Luis Josué D.* [Read full review](https://www.g2.com/survey_responses/sovos-review-12995365) --- **"[Annual Use Made Easier with Clearer Guidance and a “Complete” Confirmation](https://www.g2.com/survey_responses/sovos-review-12294358)"** **Rating:** 4.0/5.0 stars *— Steve M.* [Read full review](https://www.g2.com/survey_responses/sovos-review-12294358) --- #### What Are G2 Users Discussing About Sovos? - [What is Sovos used for?](https://www.g2.com/discussions/what-is-sovos-used-for) - [How many employees does Sovos have?](https://www.g2.com/discussions/how-many-employees-does-sovos-have) - [Who owns Sovos compliance?](https://www.g2.com/discussions/who-owns-sovos-compliance) - [Who is Sovos?](https://www.g2.com/discussions/who-is-sovos) ### 14. [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) Cleverbridge is the smarter way to sell globally. As a premium merchant of record (MoR), we simplify global software sales by combining powerful ecommerce features — like payments, subscriptions, tax, and compliance — with expert services that drive growth across the entire revenue lifecycle. From onboarding to optimization, our team acts as an extension of yours, helping you remove friction, increase conversions, and expand into new markets with confidence. Founded in 2005, Cleverbridge has processed over $10 billion in transactions across 240+ countries and territories, with offices in Chicago and Cologne and a global team of 200+ employees. Learn more at grow.cleverbridge.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 59 **How Do G2 Users Rate Cleverbridge?** - **Integrations:** 7.7/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 7.7/10 (Category avg: 8.6/10) - **Analytics:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Cleverbridge?** - **Seller:** [Cleverbridge](https://www.g2.com/sellers/cleverbridge) - **Company Website:** https://grow.cleverbridge.com/ - **Year Founded:** 2005 - **HQ Location:** Cologne, Germany - **Twitter:** @cleverbridge (1,779 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/125364/ (223 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 42% Mid-Market, 29% Small-Business #### What Are Cleverbridge's Pros and Cons? **Pros:** - Customer Support (13 reviews) - Customer Service (8 reviews) - Ease of Use (8 reviews) - Functionality (8 reviews) - Features (7 reviews) **Cons:** - Complex Interface (5 reviews) - Billing Issues (4 reviews) - Improvement Needed (4 reviews) - Integration Issues (4 reviews) - Limited Customization (4 reviews) ### What Do G2 Reviewers Say About Cleverbridge? *AI-generated summary from verified user reviews* **Pros:** - Users commend Cleverbridge for their **excellent customer support** , highlighting responsiveness and expertise in meeting evolving needs. - Users commend Cleverbridge for their **exceptional customer service** , highlighting quick responses and genuine care for client needs. - Users value the **seamless checkout experience** of Cleverbridge, making purchases and managing subscriptions effortless and efficient. - Users value the **intuitive functionality** of Cleverbridge, which simplifies management and supports integrations with other systems. - Users love the **intuitive usability** and powerful integrations of Cleverbridge, enhancing product management and support. **Cons:** - Users find the **interface complex** , leading to confusion and delays in managing checkout and support interactions. - Users face **billing issues** with Cleverbridge, including delayed refunds, customer support problems, and complex renewal processes. - Users find that Cleverbridge requires **improvement in its complex cancellation process and slow checkout implementations** which hinder flexibility. - Users experience **integration issues** with Cleverbridge, particularly with renewals and control over the checkout process. - Users find **limited customization** options in Cleverbridge frustrating, particularly for renewal processes and checkout adjustments. #### What Are Recent G2 Reviews of Cleverbridge? **"[Reliable onboarding with personal guidance](https://www.g2.com/survey_responses/cleverbridge-review-12270023)"** **Rating:** 5.0/5.0 stars *— Peter L.* [Read full review](https://www.g2.com/survey_responses/cleverbridge-review-12270023) --- **"[Great ecommerce platform for selling software globally](https://www.g2.com/survey_responses/cleverbridge-review-471598)"** **Rating:** 5.0/5.0 stars *— Ben S.* [Read full review](https://www.g2.com/survey_responses/cleverbridge-review-471598) --- #### What Are G2 Users Discussing About Cleverbridge? - [What is Cleverbridge used for?](https://www.g2.com/discussions/what-is-cleverbridge-used-for) - [What does cleverbridge do?](https://www.g2.com/discussions/what-does-cleverbridge-do) - [What companies use cleverbridge?](https://www.g2.com/discussions/what-companies-use-cleverbridge) - [What software cleverbridge sells?](https://www.g2.com/discussions/what-software-cleverbridge-sells) - [What is cleverbridge software?](https://www.g2.com/discussions/what-is-cleverbridge-software) ### 15. [Fonoa](https://www.g2.com/products/fonoa/reviews) Fonoa is the first global tax automation platform that allows you to validate tax IDs, calculate taxes, generate invoices and e-invoices, report transactions and file your tax returns through a single solution. 6 reasons to choose Fonoa: 1. Comprehensive Global Tax Technology Solution - Fonoa is the only provider that offers a full suite of tax automation products on a global scale: tax ID validation, invoicing and e-invoicing, calculations, and returns. 2. Fast implementation - Our enterprise solutions are on average implemented 16 times faster than the legacy players. This is thanks to our simple API which offers quick integration and flexibility to meet your needs, allowing for new market or product launches in days. 3. Automated Data Processing - Our system automatically processes data from yours, thoroughly cleans it, and then returns it post-processing, reducing your hands-on work. 4. Scalability - Fonoa offers a timely delivery of new requirements, easy expansion to new countries, and effortless handling of increased volumes. 5. Agile Support - 80% of tickets are solved in one touch and with an average solving time of under 16 hrs. You will have a dedicated team of tax, engineering, and product experts throughout implementation and the entire engagement lifecycle. 6. Full Transparency - Fonoa was built as a single global platform with one UI and the same data format across countries. Fonoa has rapidly grown to become a trusted partner for businesses worldwide seeking to navigate the intricacies of tax compliance effectively, which is why companies such as Zoom, Uber, Remote, Groupon, Squarespace and Netflix trust Fonoa to automate and manage their global tax obligations. **Average Rating:** 4.5/5.0 **Total Reviews:** 34 **How Do G2 Users Rate Fonoa?** - **Integrations:** 8.3/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 7.0/10 (Category avg: 8.6/10) - **Analytics:** 7.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Fonoa?** - **Seller:** [Fonoa](https://www.g2.com/sellers/fonoa) - **Company Website:** https://www.fonoa.com/ - **Year Founded:** 2019 - **HQ Location:** Dublin, County Dublin, Ireland - **LinkedIn® Page:** https://www.linkedin.com/company/fonoa (239 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 76% Enterprise, 24% Mid-Market #### What Are Fonoa's Pros and Cons? **Pros:** - Customer Support (14 reviews) - Helpful (8 reviews) - Communication (7 reviews) - Compliance Simplification (7 reviews) - Easy Integrations (6 reviews) **Cons:** - Improvement Needed (12 reviews) - Tax Issues (3 reviews) - Expensive (2 reviews) - Limited Service Availability (2 reviews) - Complex Customization (1 reviews) ### What Do G2 Reviewers Say About Fonoa? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **prompt and knowledgeable customer support** from Fonoa, enhancing their overall experience with the product. - Users praise Fonoa for their **highly responsive customer support** , ensuring a smooth and stress-free experience. - Users value the **prompt and effective communication** from Fonoa, enhancing their overall experience and project management. - Users value Fonoa's **compliance simplification** , which streamlines tax processes and enhances operational efficiency across markets. - Users value Fonoa's **easy integrations** , simplifying compliance and scalability across multiple countries with its advanced API. **Cons:** - Users note that improvement is needed in **integration understanding and feature coverage** for smoother onboarding and functionality. - Users note **tax issues** with VAT validation and US sales tax zip codes, wishing for improved support and features. - Users often find Fonoa's **pricing model expensive** , making cost forecasting challenging for growing businesses. - Users note the **limited service availability** for certain countries, affecting broader e-invoicing implementation options. - Users find that the **complex customization** can lead to confusion due to unclear initial guidelines. #### What Are Recent G2 Reviews of Fonoa? **"[Implementing Electronic Invoicing through Fonoa](https://www.g2.com/survey_responses/fonoa-review-11370475)"** **Rating:** 4.5/5.0 stars *— Dushan B.* [Read full review](https://www.g2.com/survey_responses/fonoa-review-11370475) --- **"[Great partner for eCommerce tax validation](https://www.g2.com/survey_responses/fonoa-review-11792759)"** **Rating:** 4.0/5.0 stars *— Bjoernar S.* [Read full review](https://www.g2.com/survey_responses/fonoa-review-11792759) --- ### 16. [TaxCloud](https://www.g2.com/products/taxcloud/reviews) TaxCloud is a sales tax compliance solution for growing ecommerce businesses that removes stress and uncertainty as sales tax complexity increases. We combine a reliable product experience with real human support, giving businesses confidence that sales tax is handled correctly without unnecessary cost or overhead as they grow. **Average Rating:** 4.5/5.0 **Total Reviews:** 42 **How Do G2 Users Rate TaxCloud?** - **Integrations:** 9.6/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 8.6/10 (Category avg: 8.6/10) - **Analytics:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind TaxCloud?** - **Seller:** [TaxCloud](https://www.g2.com/sellers/taxcloud) - **Company Website:** https://taxcloud.com/ - **Year Founded:** 2008 - **HQ Location:** 1401 Lavaca St #41645, Austin, TX, 78701 - **Twitter:** @TaxCloud (840 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fedtax/about (74 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 79% Small-Business, 17% Mid-Market #### What Are TaxCloud's Pros and Cons? **Pros:** - Customer Support (7 reviews) - Helpful (4 reviews) - Pricing (4 reviews) - Setup Ease (4 reviews) - Tax Automation (3 reviews) **Cons:** - Expensive (2 reviews) - Billing Issues (1 reviews) - Complex Interface (1 reviews) - Improvement Needed (1 reviews) - Tax Issues (1 reviews) ### What Do G2 Reviewers Say About TaxCloud? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **extraordinary customer support** and prompt assistance provided by TaxCloud's team, enhancing the overall experience. - Users commend the **exceptional customer support** from TaxCloud, highlighting their readiness to assist and solve inquiries promptly. - Users commend TaxCloud's **affordable pricing and friendly overage policy** , providing exceptional value and service in tax compliance. - Users find **setup ease** with TaxCloud straightforward, enjoying seamless integration and a smooth onboarding experience. - Users value the **tax automation** capabilities of TaxCloud, making tax filings easy and hassle-free. **Cons:** - Users find TaxCloud to be **expensive** , raising concerns about pricing despite potential savings with multiple entities. - Users express concerns over **billing issues** , as initial pricing often feels underestimated, leading to frequent plan increases. - Users find the **complex interface** of TaxCloud confusing, especially regarding the dashboard and pricing structures. - Users note that some website functionality requires **improvement** , although it's comparable to Avalara. - Users find the **tax filing process cumbersome** as it requires emailing requests, but it's a one-time issue. #### What Are Recent G2 Reviews of TaxCloud? **"[Intuitive Nexus Tracking with Brilliant, Responsive Support](https://www.g2.com/survey_responses/taxcloud-review-12795143)"** **Rating:** 5.0/5.0 stars *— Verified User in Cosmetics* [Read full review](https://www.g2.com/survey_responses/taxcloud-review-12795143) --- **"[Seamless Integration That Simplifies Tax Calculations](https://www.g2.com/survey_responses/taxcloud-review-12710944)"** **Rating:** 5.0/5.0 stars *— Kuldeep U.* [Read full review](https://www.g2.com/survey_responses/taxcloud-review-12710944) --- #### What Are G2 Users Discussing About TaxCloud? - [What is TaxCloud used for?](https://www.g2.com/discussions/what-is-taxcloud-used-for) ### 17. [tax.com](https://www.g2.com/products/tax-com-tax-com/reviews) tax.com, powered by Ryan, helps corporate tax teams simplify compliance across property tax, transfer pricing, and unclaimed property. The platform automates complex workflows, centralizes documentation, and delivers precision built on decades of Ryan tax expertise. Companies use tax.com to reduce audit exposure, eliminate manual effort, and gain confidence in every filing. **Average Rating:** 4.7/5.0 **Total Reviews:** 50 **How Do G2 Users Rate tax.com?** - **Integrations:** 10.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 10.0/10 (Category avg: 8.6/10) - **Analytics:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind tax.com?** - **Seller:** [tax.com™](https://www.g2.com/sellers/tax-com) - **Company Website:** https://tax.com/ - **Year Founded:** 2022 - **HQ Location:** Dallas, TX - **LinkedIn® Page:** https://www.linkedin.com/company/tax-com-global (116 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Manufacturing, Insurance - **Company Size:** 60% Enterprise, 22% Mid-Market #### What Are tax.com's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Data Management (3 reviews) - Tax Automation (3 reviews) - Time-saving (3 reviews) - Tracking (3 reviews) **Cons:** - Improvement Needed (3 reviews) - Poor Customer Support (2 reviews) - Complex Interface (1 reviews) - Complexity (1 reviews) - Email Functionality (1 reviews) ### What Do G2 Reviewers Say About tax.com? *AI-generated summary from verified user reviews* **Pros:** - Users find **Tax.com extremely easy to use** , facilitating quick and organized tax compliance for various needs. - Users appreciate the **real-time visibility and control** offered by Tax.com, enhancing insights across various tax types and jurisdictions. - Users value the **automatic updating of sales tax rates** , enhancing visibility and control across multiple jurisdictions. - Users value the **time-saving features** of Tax.com, simplifying tax filing and minimizing stress significantly. - Users value the **effective tracking** of due dates and payments, enhancing organization and time management significantly. **Cons:** - Users note the **improvement needed** in features, support, and guidance, impacting usability and experience on Tax.com. - Users report **poor customer support** with slow response times, causing stress during critical tax deadlines. - Users find the **complex interface** of Tax.com makes "what if" scenarios cumbersome to extract, despite ongoing improvements. - Users find that the **turnaround time can be lengthy** depending on the complexity of their issues. - Users find it challenging to get quick responses due to **slow email functionality** , impacting their overall experience. #### What Are Recent G2 Reviews of tax.com? **"[Easy Project File Organization and Full Folder Downloads](https://www.g2.com/survey_responses/tax-com-review-12607338)"** **Rating:** 5.0/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/tax-com-review-12607338) --- **"[Automated Due Diligence Letters and Custom Reporting Keep Us on Track](https://www.g2.com/survey_responses/tax-com-review-12716769)"** **Rating:** 4.5/5.0 stars *— Parija R.* [Read full review](https://www.g2.com/survey_responses/tax-com-review-12716769) --- ### 18. [Webgility](https://www.g2.com/products/webgility/reviews) Streamline your ecommerce operations with Webgility by automatically syncing your sales, inventory, and orders across multiple platforms directly into QuickBooks. Manage your entire business from one dashboard, ensuring real-time accuracy and efficiency, while reducing manual tasks and preventing stock issues. Empower your business to stay ahead and scale effortlessly with seamless integration and powerful automation. Automation syncs ecommerce data (shipping, purchasing, inventory, pricing, and more) across your sales channels and downloads accounting data (tax, customer, and order details) to your QuickBooks automatically and securely. This process virtually eliminates time-consuming manual data entry to reduce costly errors. Never worry about bookkeeping accuracy, adopt new sales channels and strategies, find new customers, and sell more with confidence, knowing you can sort tax revenue across jurisdictions automatically and don’t have to spend more time on order management. Plus, Webgility compiles all your store, order, COGS, and performance data in one place. Easy-to-read analytics dashboards give you deeper insights into profitability, sales, settlements, and product performance. Over time, you can analyze seasonality trends and forecast sales and inventory. Review sales performance, sales trends, and best- and lowest-selling products by channel, and more. Webgility launched in 2007. Today, it’s the No. 1 integration for QuickBooks users, serving over 5,000 businesses and processing over 100 million transactions annually. All plans include free five-star support and onboarding. \>\>Save time and money\<\< Automation reduces overhead and labor costs, so you can adapt faster and focus on your growth. \>\>Connect your ecommerce systems\<\< Webgility integrates with over 50 ecommerce platforms, including Shopify, Amazon, eBay, Walmart, Etsy, and Wix. \>\>Analyze and forecast performance Dive deeper into profitability, settlements, and sales performance for a complete view of your business. \>\>Eliminate manual data entry\<\< Webgility records your online income, transactions, sales tax, and fees in your accounting platform automatically. \>\>Keep your books current\<\< Transactions and payouts record in real time, so your books never fall behind. \>\>Close your books quickly\<\< Accounts neatly match bank deposits, so you or your accountant can close the books quickly every month. \>\>Organize tax revenue automatically\<\< Webgility collects and records sales tax from all sales and organizes it by jurisdiction in your accounting platform for easy filing. \>\>Never oversell inventory\<\< Manage pricing and inventory across your sales channels and your accounting software automatically. \>\>Improve operational efficiency\<\< Automate purchasing, fulfillment, returns, refunds, and other workflows to improve operational efficiency. \>\>Manage your ecommerce business from one place\<\< Improve organization and never toggle between sales, payment, and shipping platforms again. \>\>Stay compliant\<\< All accounting entries are compliant and tagged, so you can easily audit and roll back changes. \>\>Collaborate with ease\<\< Easily share your account with your bookkeeper, accountant, or outsourced accounting firm. \>\>Track expenses accurately\<\< Get a closer look at marketplace, payment, and shipping fees, and identify more ways to save. \>\>Customize to meet your needs\<\< Personalize your Webgility settings by sales channel with field-level mapping control. **Average Rating:** 4.6/5.0 **Total Reviews:** 371 **How Do G2 Users Rate Webgility?** - **Integrations:** 9.6/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 10.0/10 (Category avg: 8.6/10) - **Analytics:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Webgility?** - **Seller:** [Webgility](https://www.g2.com/sellers/webgility) - **Year Founded:** 2007 - **HQ Location:** Scottsdale, AZ - **LinkedIn® Page:** https://www.linkedin.com/company/884739/ (154 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Retail, Wholesale - **Company Size:** 95% Small-Business, 4% Mid-Market #### What Are Webgility's Pros and Cons? **Pros:** - Customer Support (22 reviews) - Ease of Use (22 reviews) - Helpful (16 reviews) - Integrations (13 reviews) - Time-saving (13 reviews) **Cons:** - Improvement Needed (6 reviews) - Missing Features (4 reviews) - Syncing Issues (4 reviews) - Complex Interface (3 reviews) - Difficult Setup (3 reviews) ### What Do G2 Reviewers Say About Webgility? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **knowledgeable and responsive customer support** of Webgility, enhancing their overall experience and efficiency. - Users find Webgility's interface to be **simple and user-friendly** , making order recording and inventory syncing effortless. - Users commend Webgility for its **exceptional customer service and knowledgeable support** , greatly enhancing their operational efficiency. - Users praise the **easy integrations** of Webgility, simplifying order management and enhancing efficiency across platforms. - Users value the **time-saving automation** of Webgility, significantly reducing manual effort in accounting tasks. **Cons:** - Users identify a need for improvement regarding **sync frequency limitations** in Webgility’s Base Plan and onboarding duration. - Users find the **missing features** of Webgility limit usability and hinder support for all customer needs. - Users note a **lack of syncing features** with other channels, which limits functionality and efficiency. - Users find the **setup process complex** , especially novices, wishing for more guidance during onboarding. - Users find the **difficult setup** process of Webgility challenging, especially for those unfamiliar with ecommerce tools. #### What Are Recent G2 Reviews of Webgility? **"[Wonderful, Professional Webgility Support That Keeps Our Business Thriving](https://www.g2.com/survey_responses/webgility-review-12576834)"** **Rating:** 4.5/5.0 stars *— Magnet Jewelry S.* [Read full review](https://www.g2.com/survey_responses/webgility-review-12576834) --- **"[User-Friendly Software with Outstanding Support and Onboarding](https://www.g2.com/survey_responses/webgility-review-12841597)"** **Rating:** 5.0/5.0 stars *— Rion S.* [Read full review](https://www.g2.com/survey_responses/webgility-review-12841597) --- #### What Are G2 Users Discussing About Webgility? - [What is Webgility used for?](https://www.g2.com/discussions/what-is-webgility-used-for) ### 19. [Freemius](https://www.g2.com/products/freemius/reviews) A merchant of record for selling software, with focus on CRO and marketing automation. Freemius is more than just a tool—we are invested in makers success through their entire journey, from launch through scale, and see it all the way until the exit. **Average Rating:** 4.7/5.0 **Total Reviews:** 64 **How Do G2 Users Rate Freemius?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) **Who Is the Company Behind Freemius?** - **Seller:** [Freemius](https://www.g2.com/sellers/freemius) - **Year Founded:** 2014 - **HQ Location:** Wilmington, DE - **Twitter:** @freemius (3,571 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9354424/ (21 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, Owner - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 96% Small-Business, 1% Mid-Market #### What Are Freemius's Pros and Cons? **Pros:** - Customer Support (11 reviews) - Integrations (8 reviews) - Easy Integrations (6 reviews) - Subscription Management (5 reviews) - Payment Processing (4 reviews) **Cons:** - Outdated Design (4 reviews) - Access Limitations (3 reviews) - Poor Interface Design (3 reviews) - Poor Product Quality (2 reviews) - Dashboard Issues (1 reviews) ### What Do G2 Reviewers Say About Freemius? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **excellent customer support** of Freemius, which enhances their overall experience and helps their business grow. - Users praise the **easy integrations** of Freemius, enabling seamless management of payments and licenses for plugin growth. - Users rave about the **easy integrations** of Freemius, making license management straightforward and hassle-free. - Users value the **easy management of subscriptions** with Freemius, enabling them to focus on development and growth. - Users value the **easy payment processing** of Freemius, allowing focus on development while enhancing business growth. **Cons:** - Users feel that the **design is outdated** , particularly in the WordPress dashboard and checkout pages, affecting aesthetics. - Users experience **access limitations** with Freemius, particularly with usability on older devices and outdated dashboard design. - Users experience **poor interface design** in Freemius, with navigation issues and an outdated dashboard affecting usability. - Users emphasize the **poor product quality** of Freemius, citing outdated designs and usability issues in their dashboard. - Users find the **dashboard design lacking** , indicating a need for improvements to enhance usability and clarity. #### What Are Recent G2 Reviews of Freemius? **"[Freemius Makes Global Selling Simple with Fair Pricing and Founder-Level Support](https://www.g2.com/survey_responses/freemius-review-12637909)"** **Rating:** 5.0/5.0 stars *— Volker G.* [Read full review](https://www.g2.com/survey_responses/freemius-review-12637909) --- **"[Freemius Removes Tax Headaches with a Clean UI and Exceptional Support](https://www.g2.com/survey_responses/freemius-review-12969945)"** **Rating:** 5.0/5.0 stars *— Raz A.* [Read full review](https://www.g2.com/survey_responses/freemius-review-12969945) --- #### What Are G2 Users Discussing About Freemius? - [How do I add licensing to a WordPress plugin?](https://www.g2.com/discussions/how-do-i-add-licensing-to-a-wordpress-plugin) - [What is Freemius SDK?](https://www.g2.com/discussions/what-is-freemius-sdk) - [How do you use Freemius?](https://www.g2.com/discussions/how-do-you-use-freemius) - [What does Freemius do?](https://www.g2.com/discussions/what-does-freemius-do) - 1 comment ### 20. [Token of Trust](https://www.g2.com/products/token-of-trust/reviews) Token of Trust® is an age verification and compliance platform for regulated ecommerce. High-risk merchants use Token of Trust to verify customer eligibility, automate compliance workflows, prevent fraud, and generate audit-ready records without disrupting the customer experience. From age verification and identity verification to tax, reporting, and compliance workflows, Token of Trust helps businesses stay compliant while continuing to sell and grow. Configurable rules, platform integrations, and flexible workflows make it easier to adapt to changing regulations, expand into new markets, and demonstrate compliance when regulators, payment partners, or platforms require evidence. Most customers can launch in days through a guided implementation process designed to help teams reach value quickly and establish a repeatable compliance foundation. **Average Rating:** 4.9/5.0 **Total Reviews:** 62 **How Do G2 Users Rate Token of Trust?** - **Integrations:** 9.3/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 9.0/10 (Category avg: 8.6/10) - **Analytics:** 9.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Token of Trust?** - **Seller:** [Token of Trust](https://www.g2.com/sellers/token-of-trust) - **Company Website:** https://tokenoftrust.com - **Year Founded:** 2015 - **HQ Location:** Minneapolis, US - **Twitter:** @tokenoftrust (130 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/token-of-trust/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 61% Small-Business, 11% Mid-Market #### What Are Token of Trust's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Compliance (9 reviews) - Compliance Simplification (9 reviews) - Reliability (9 reviews) - Ease of Use (8 reviews) **Cons:** - Complex Interface (5 reviews) - Improvement Needed (5 reviews) - Learning Difficulty (3 reviews) - Complex Customization (2 reviews) - Complex UI Design (2 reviews) ### What Do G2 Reviewers Say About Token of Trust? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **helpful and responsive customer support** from Token of Trust, enhancing their overall experience. - Users value the **compliance management** of Token of Trust, simplifying regulatory tasks for businesses without extra resources. - Users praise **compliance simplification** with Token of Trust, effectively managing regulatory tasks and enhancing user experience. - Users commend the **reliability** of Token of Trust, appreciating its consistent support and efficient verification processes. - Users appreciate the **ease of use** of Token of Trust, enjoying seamless integration and user-friendly verification management. **Cons:** - Users find the **complex interface** of Token of Trust challenging, particularly during initial setup and customization. - Users note that Token of Trust requires **improvement in UI/UX and setup simplicity** for better initial experiences. - Users experience a **learning difficulty** with Token of Trust, particularly in understanding the verification process initially. - Users find the **complex customization process** challenging, especially for beginners and less common use cases. - Users find the **UI complexity** of Token of Trust challenging, especially during setup and customization processes. #### What Are Recent G2 Reviews of Token of Trust? **"[Reliable Identity Verification with a User-Friendly Interface and WordPress Integration](https://www.g2.com/survey_responses/token-of-trust-review-12710352)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/token-of-trust-review-12710352) --- **"[Simplifies Verification, Boosts Trust and Security](https://www.g2.com/survey_responses/token-of-trust-review-12222200)"** **Rating:** 4.5/5.0 stars *— Paul W.* [Read full review](https://www.g2.com/survey_responses/token-of-trust-review-12222200) --- #### What Are G2 Users Discussing About Token of Trust? - [What is Token of Trust used for?](https://www.g2.com/discussions/what-is-token-of-trust-used-for) - 2 comments ### 21. [Quaderno](https://www.g2.com/products/quaderno/reviews) Quaderno handles tax compliance worldwide so savvy entrepreneurs don’t have to. Our mission is for you to focus on your business and the work you love. Quaderno provides all the tools you need to sell your services and information products globally without stressing about tax. We focus on digital tax compliance worldwide, therefore our most common use cases are: - Digital entrepreneurs - SaaS businesses - eCommerces - Platforms and marketplaces We created Quaderno as a tool to simplify the tedious process of digital tax compliance for ourselves, and we discovered that we had something really good. Since then, we have been working on implementing new features to make digital businesses more efficient and life easier. These are some of our favorite features so that you can get to know us a little better: - Streamline tax compliance forever with one click - Focus on driving sales instead of keeping up with taxes - Keep a close eye on the metrics that matter - Use instant tax reports to file returns in minutes Plus, as part of our toolkit for savvy entrepreneurs, we also have an API, a beautiful Checkout, Quaderno Billing, and Quaderno Connect. Need more details? Quaderno can help you out with all the follow and more: - Automatic VAT/GST tax calculation - Automatic US sales tax after easy configuration - 15+ one-click integrations, and the only service with a Zapier integration that allows you to do a million things (quite literally!) - Collective data reports from all sales channels, platforms, and payment gateways in one easy-to-use dashboard - Instant tax reports by country - VAT ID verification for B2B transactions - Secure storage of customer data, according to local tax laws around the world - Currency exchange based on official rates, always up-to-date - Automatic, 100% customizable invoices in every language - Seamless payment option for your business, Quaderno Checkout - Helpful accounting reports, such recurring expenses and balance sheets - You can try all of this yourself for free with the Quaderno free trial. Our best-in-class customer support team is happy to help you with any questions. **Average Rating:** 4.7/5.0 **Total Reviews:** 24 **How Do G2 Users Rate Quaderno?** - **Integrations:** 9.3/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 9.6/10 (Category avg: 8.6/10) - **Analytics:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Quaderno?** - **Seller:** [Quaderno](https://www.g2.com/sellers/quaderno) - **Year Founded:** 2014 - **HQ Location:** Las Palmas, Las Palmas - **Twitter:** @quaderno (1,088 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/quadernoapp/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Professional Training & Coaching - **Company Size:** 92% Small-Business, 8% Enterprise #### What Are Quaderno's Pros and Cons? **Pros:** - Compliance Simplification (1 reviews) - Tax Automation (1 reviews) - Tax Management (1 reviews) **Cons:** - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About Quaderno? *AI-generated summary from verified user reviews* **Pros:** - Users value the **compliance simplification** provided by Quaderno, reducing tax administration stress and enhancing efficiency. - Users love Quaderno for its **tax automation** , significantly easing tax management and enhancing compliance efficiency. - Users find Quaderno's **tax management** greatly simplifies compliance, reducing workload and enhancing overall efficiency. **Cons:** - Users experience frustration due to the lack of **live or scheduled chat support** from Quaderno's customer service. #### What Are Recent G2 Reviews of Quaderno? **"[Intuitive Client Billing at a Glance](https://www.g2.com/survey_responses/quaderno-review-12612836)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/quaderno-review-12612836) --- **"[Quaderno has made tax administration so much easier](https://www.g2.com/survey_responses/quaderno-review-10487519)"** **Rating:** 5.0/5.0 stars *— Maria L.* [Read full review](https://www.g2.com/survey_responses/quaderno-review-10487519) --- ### 22. [DAVO Sales Tax](https://www.g2.com/products/davo-sales-tax/reviews) DAVO automatically sets aside the exact amount of sales tax you collect each day using data from your POS system. It then files and pays your sales tax on time and in full — guaranteed\*. By integrating seamlessly with your point-of-sale (POS) system, DAVO automatically sets aside the exact amount of sales tax collected each day, ensuring compliance and reducing the administrative burden on business owners. This innovative tool is particularly beneficial for small to medium-sized businesses that may lack the resources to manage tax obligations effectively. The target audience for DAVO includes retailers, restaurants, and service providers who utilize POS systems to process transactions. These businesses often face the challenge of keeping track of sales tax, which can vary by jurisdiction and change frequently. DAVO addresses this issue by automating the entire sales tax process, allowing business owners to focus on their core operations without the stress of tax compliance. With its user-friendly setup, businesses can get started in as little as five minutes, making it an attractive option for those looking to simplify their financial management. Benefits & Features - Automatically sets aside sales tax daily - Files and pays on time, in full—guaranteed\* - First month of filing is free - One flat monthly fee — no hidden charges - Easy setup in as little as 5-minutes directly through your POS with live support - Ensures you receive on-time filing discounts where available - Securely stores tax documents for future reference Seamless POS Integrations: Clover, Toast, Square, Lightspeed, SpotOn, Skytab by Shift4, Revel, PayAnywhere, KwickPOS, Union, TouchBistro, CAKE, Harbortouch, Heartland, PAR, Epos Now, Mindbody, Table Needs, Acadia, Lavu, GoDaddy Poynt, and QuickBooks. \*https://legal.avalara.com/product-terms.html#davoguarantee **Average Rating:** 4.8/5.0 **Total Reviews:** 115 **How Do G2 Users Rate DAVO Sales Tax?** - **Integrations:** 9.1/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 8.4/10 (Category avg: 8.6/10) - **Analytics:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind DAVO Sales Tax?** - **Seller:** [Avalara, Inc.](https://www.g2.com/sellers/avalara-inc-d0ab9439-c122-48ad-9ad9-925ab913f545) - **Company Website:** https://www.avalara.com - **Year Founded:** 2004 - **HQ Location:** Durham, NC - **Twitter:** @avalara (24,788 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/22026/ (5,649 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Retail, Restaurants - **Company Size:** 91% Small-Business, 7% Mid-Market #### What Are DAVO Sales Tax's Pros and Cons? **Pros:** - Tax Automation (4 reviews) - Automation (3 reviews) - Pricing (3 reviews) - Time-saving (3 reviews) - Ease of Use (2 reviews) **Cons:** - Improvement Needed (2 reviews) - Billing Issues (1 reviews) - Complex Customization (1 reviews) - Expensive (1 reviews) - Tax Issues (1 reviews) ### What Do G2 Reviewers Say About DAVO Sales Tax? *AI-generated summary from verified user reviews* **Pros:** - Users value the **tax automation** of DAVO Sales Tax, greatly reducing time and stress associated with sales tax management. - Users appreciate the **automation of sales tax management** , providing peace of mind and streamlining their workflow significantly. - Users highlight the **excellent value for money** provided by DAVO Sales Tax, enhancing convenience and efficiency in tax management. - Users value DAVO Sales Tax for its **time-saving automation** , significantly reducing tax-related processes and worries. - Users appreciate the **ease of use** of DAVO Sales Tax, simplifying tax management and enhancing daily operations. **Cons:** - Users express that **improvement is needed** due to limited flexibility and overwhelming product introductions in DAVO Sales Tax. - Users report **billing issues** with Davo involving mismanagement of taxes and fees by their POS system. - Users find the **limited flexibility for custom reporting** in DAVO Sales Tax restricts their ability to adapt to unique needs. - Users find the **monthly subscription costly** , making it less ideal for very small businesses working with tight budgets. - Users find the **tax setup process tedious** , but appreciate the streamlined operations once established. #### What Are Recent G2 Reviews of DAVO Sales Tax? **"[Best Automated Tax System](https://www.g2.com/survey_responses/davo-sales-tax-review-11734749)"** **Rating:** 5.0/5.0 stars *— Ariana M.* [Read full review](https://www.g2.com/survey_responses/davo-sales-tax-review-11734749) --- **"[Comprehensive Yet Confusing Setup](https://www.g2.com/survey_responses/davo-sales-tax-review-11837803)"** **Rating:** 4.0/5.0 stars *— Jacopo U.* [Read full review](https://www.g2.com/survey_responses/davo-sales-tax-review-11837803) --- ### 23. [FastSpring](https://www.g2.com/products/fastspring/reviews) FastSpring is the leading merchant of record for global SaaS & software companies and gaming studios – powering over a billion dollars in worldwide transactions every year. We'll manage your checkout, VAT, sales tax, compliance, and more, freeing you to focus on what you do best – building great products and games! For two decades, FastSpring has been a payment provider you can use to sell games or in-game items on your website, web shop, or embedded directly into your game with fully customizable and branded checkouts just for you. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Austin, Amsterdam, Singapore, Canada, and the UK. Need to review a charge from one of our sellers?https://fastspring.com/consumer-support For questions about billing or refunds, visit: https://fastspring.com/consumer-support/topics/billing-and-refunds We value your feedback and want to make things right. FastSpring is an authorized reseller of digital products for thousands of global companies. "FS\*," "PP\*FS," or "FSPRG" on your financial statement may indicate a charge from a company that uses FastSpring to process online transactions. **Average Rating:** 4.5/5.0 **Total Reviews:** 178 **How Do G2 Users Rate FastSpring?** - **Integrations:** 10.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 10.0/10 (Category avg: 8.6/10) - **Analytics:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind FastSpring?** - **Seller:** [FastSpring](https://www.g2.com/sellers/fastspring) - **Company Website:** https://fastspring.com/ - **Year Founded:** 2005 - **HQ Location:** Santa Barbara, CA - **Twitter:** @FastSpring (3,308 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/497464/ (184 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 86% Small-Business, 10% Mid-Market #### What Are FastSpring's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Easy Payments (2 reviews) - Payment Management (2 reviews) - Payment Processing (2 reviews) - Reliability (2 reviews) **Cons:** - Billing Issues (1 reviews) - Complex Customization (1 reviews) - Complex Features (1 reviews) - Complex Interface (1 reviews) - Complexity (1 reviews) ### What Do G2 Reviewers Say About FastSpring? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of FastSpring, benefiting from streamlined management of payments and subscriptions. - Users love the **easy payment processing** of FastSpring, enjoying flexible options and a secure, streamlined experience. - Users value the **streamlined payment management** of FastSpring, enabling efficient global transactions and compliance effortlessly. - Users value the **efficient payment processing** of FastSpring, enabling seamless global transactions and subscription management. - Users value the **reliability** of FastSpring, enjoying secure transactions and efficient global payment management for their businesses. **Cons:** - Users often face **billing issues** with FastSpring, as payments are sometimes declined unexpectedly. - Users find the **complex customization** of FastSpring challenging, especially for those needing flexible and user-friendly options. - Users find the **complex interface** and outdated dashboard hinder learning, making onboarding difficult and less intuitive. - Users find the **complex interface** and outdated dashboard challenging, hindering new users' learning experience. - Users find the **user interface complex** , making it challenging for new users to navigate and customize effectively. #### What Are Recent G2 Reviews of FastSpring? **"[The Go-To Platform for Global Digital Commerce](https://www.g2.com/survey_responses/fastspring-review-12408191)"** **Rating:** 4.5/5.0 stars *— Jason M.* [Read full review](https://www.g2.com/survey_responses/fastspring-review-12408191) --- **"[Very good](https://www.g2.com/survey_responses/fastspring-review-8082113)"** **Rating:** 4.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/fastspring-review-8082113) --- #### What Are G2 Users Discussing About FastSpring? - [What is FastSpring used for?](https://www.g2.com/discussions/what-is-fastspring-used-for) - [What does FastSpring do?](https://www.g2.com/discussions/what-does-fastspring-do) - [What is Fsprg NL?](https://www.g2.com/discussions/what-is-fsprg-nl) - [How much does FastSpring cost?](https://www.g2.com/discussions/how-much-does-fastspring-cost) - 1 comment - [What is FastSpring software?](https://www.g2.com/discussions/what-is-fastspring-software) ### 24. [Yonda Tax](https://www.g2.com/products/yonda-tax/reviews) Yonda is the fully managed tax compliance solution designed for modern businesses. We handle every aspect of U.S. sales tax and global VAT/GST so you don’t have to. Our mission is simple: to give businesses back their time by transforming tax compliance from a complex burden into an effortless, automated process. More than just software, Yonda combines automation with a team of human tax experts to guide eCommerce, SaaS, technology, and traditional businesses scale with 100% confidence. Prevention beats penalties. Sell more. Expand faster. Stay compliant. You do you, we do tax. **Average Rating:** 4.9/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Yonda Tax?** - **Integrations:** 9.4/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 9.2/10 (Category avg: 8.6/10) - **Analytics:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Yonda Tax?** - **Seller:** [Yonda tax](https://www.g2.com/sellers/yonda-tax) - **Year Founded:** 2022 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/yonda-tax (44 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 92% Small-Business, 8% Mid-Market #### What Are Yonda Tax's Pros and Cons? **Pros:** - Compliance Simplification (4 reviews) - Customer Support (4 reviews) - Ease of Use (4 reviews) - Pricing (4 reviews) - Accuracy (3 reviews) **Cons:** - Improvement Needed (1 reviews) - Tax Issues (1 reviews) ### What Do G2 Reviewers Say About Yonda Tax? *AI-generated summary from verified user reviews* **Pros:** - Users value the **compliance simplification** Yonda Tax provides, making sales tax management effortless and stress-free. - Users appreciate the **exceptional customer support** of Yonda Tax, making tax management stress-free and efficient for their businesses. - Users praise the **ease of use** of Yonda Tax, appreciating its straightforward setup and supportive customer service. - Users find Yonda Tax to be **well-priced and excellent** , providing needed compliance support for e-commerce businesses. - Users appreciate the **accuracy** of Yonda Tax in managing sales tax efficiently, simplifying a complex process significantly. **Cons:** - Users note that Yonda could use **improvement in initial setup processes** for a smoother onboarding experience. - Users note the **lack of sales tax exemption functionality** in Yonda Tax, which can complicate tax management. #### What Are Recent G2 Reviews of Yonda Tax? **"[I only have think about my Sales Tax once a month.](https://www.g2.com/survey_responses/yonda-tax-review-11094538)"** **Rating:** 5.0/5.0 stars *— Hannah V.* [Read full review](https://www.g2.com/survey_responses/yonda-tax-review-11094538) --- **"[Efficient Tax Compliance Despite Minor Portal Issues](https://www.g2.com/survey_responses/yonda-tax-review-12808832)"** **Rating:** 5.0/5.0 stars *— James L.* [Read full review](https://www.g2.com/survey_responses/yonda-tax-review-12808832) --- ### 25. [Numeral](https://www.g2.com/products/numeral-sales-tax-platform-numeral/reviews) Numeral is the modern platform for sales tax compliance. From registration to remittance, Numeral provides an end-to-end solution to support global growth. Leading ecommerce and SaaS companies trust Numeral to get compliant, stay compliant, and enter new markets with confidence. Spend less than five minutes per month on sales tax! **Average Rating:** 3.8/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Numeral?** - **Integrations:** 9.6/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10) - **Global/Cross Borders:** 8.5/10 (Category avg: 8.6/10) - **Analytics:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Numeral?** - **Seller:** [Numeral - Sales Tax Platform](https://www.g2.com/sellers/numeral-sales-tax-platform) - **Company Website:** https://www.numeral.com/ - **Year Founded:** 2023 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/numeralhq/ (138 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 78% Small-Business, 11% Mid-Market #### What Are Numeral's Pros and Cons? **Pros:** - Customer Support (7 reviews) - Ease of Use (4 reviews) - Ease of Filing (3 reviews) - Tax Automation (3 reviews) - Accuracy (2 reviews) **Cons:** - Tax Issues (4 reviews) - Poor Customer Support (3 reviews) - Improvement Needed (2 reviews) - Technical Issues (2 reviews) - Billing Issues (1 reviews) ### What Do G2 Reviewers Say About Numeral? *AI-generated summary from verified user reviews* **Pros:** - Users commend Numeral for their **exceptional customer support** , praising their expertise and dedication in resolving complex issues. - Users appreciate the **ease of use** of Numeral, highlighting excellent support and seamless operation for their businesses. - Users commend the **ease of filing** with Numeral, appreciating its simple setup and seamless integrations. - Users value the **tax automation** in Numeral, simplifying compliance and reducing the stress of manual filings. - Users praise Numeral for its **exceptional accuracy** , ensuring timely and precise sales tax filings across multiple states. **Cons:** - Users report **serious tax issues** with Numeral, including delays, penalties, and inadequate customer service. - Users report **poor customer support** from Numeral, experiencing delays and inadequate assistance in resolving critical issues. - Users express frustration with **improvement needed** in Numeral's tax processing speed and customer service responsiveness. - Users report **technical issues** with Numeral, including bugs and poor customer support that hinder functionality. - Users are frustrated by the **billing issues** of Numeral, with high fees and inadequate customer service exacerbating the problem. #### What Are Recent G2 Reviews of Numeral? **"[Your go-to sales tax filing platform](https://www.g2.com/survey_responses/numeral-review-11571584)"** **Rating:** 4.5/5.0 stars *— Joanne C.* [Read full review](https://www.g2.com/survey_responses/numeral-review-11571584) --- **"[Easy-to-Track Multi-State Filings and Liabilities in One Dashboard](https://www.g2.com/survey_responses/numeral-review-12393319)"** **Rating:** 4.0/5.0 stars *— Carlos C.* [Read full review](https://www.g2.com/survey_responses/numeral-review-12393319) --- ## What Is Sales Tax and VAT Compliance Software? [ Tax Software](https://www.g2.com/categories/tax-software) ## What Software Categories Are Similar to Sales Tax and VAT Compliance Software? - [Subscription Management Software](https://www.g2.com/categories/subscription-management) - [Corporate Tax Software](https://www.g2.com/categories/corporate-tax) - [Subscription Billing Software](https://www.g2.com/categories/subscription-billing) - [Merchant of Record Software](https://www.g2.com/categories/merchant-of-record) --- ## How Do You Choose the Right Sales Tax and VAT Compliance Software? ### What You Should Know About Sales Tax And VAT Compliance Software ### What is Sales Tax and VAT Compliance Software? Sales tax and VAT compliance software helps businesses utilizing customer-facing transactions to apply appropriate local and federal rules and rates to collect the correct taxes and to apply the appropriate taxes on a product from a production to point of sale. Staying up to date with changing rules and exemptions is required by law, and these tools ensure the full transaction lifecycle is aligned with any relevant jurisdictions—which can vary depending on the number of markets a business serves. Business owners, customer support teams, accounting teams, finance controllers, and e-commerce administrators in a variety of industries use sales tax compliance products to oversee tax collection and filing for all sales transactions, also known as indirect tax in the United States. A key feature of tax compliance software is its ability to adjust sales tax prices for certain products, customers, or occasions as necessary. This includes a customer’s change in circumstances, sales tax holidays, and any update to official regulations when new legislation is passed. This software also assists in adding the proper tax on a product whenever value is added at each stage of the supply chain. Proper use of these tools will greatly reduce the effort in tracking customer and rate data, as well as minimize the risk of any oversight that could result in customer dissatisfaction, missing funds, or legal ramifications. Some sales tax compliance tools manage other sales tax equivalences around the world, such as GST, and will also send notifications for important tax filing dates or required paperwork. #### What Types of Sales Tax and VAT Compliance Software Exist? There are different types of tax systems implemented around the world that vary in complexity from country to country. Tax software offers different features and tools to help manage the varying tax complexities around the globe. **Sales tax software** Sales tax compliance software assists companies that have customer-facing transactions and need to charge sales tax, or use tax (usually in the United States). This type of software makes sure the correct taxes are collected, declared, filed, and paid on time. **Value-added tax (VAT) software** Most commonly used in European, Latin American, Asian, and African countries, VAT, or value-added tax compliance software, tracks taxes at every stage of the supply chain where value is being added and ensures the correct collection, filing, and remittance of VAT. **Goods and services tax (GST) software** GST is a type of indirect tax that is used by countries around the world that is applied to consumer goods and services, paid for by the consumer and remitted to the government by the company selling the goods or services. This type of software determines the correct GST to collect, helps companies stay compliant with current regulations, and manages remittance. ### What are the Common Features of Sales Tax and VAT Compliance Software? The following are some core features within tax management software that can help users streamline and automate the processes of tracking rates, rules, and exemptions, among others: **Integration with accounting and transaction tools:** These systems often integrate with ERP systems and accounting software to ensure budgets, profits, and projections are accurate across the organization, as well as point of sale and e-commerce tools so taxes are correctly represented to customers and collected in all eligible transactions. **Automatic updates on rates and rules:** Tax platforms can assess rates based on geolocation so customers are charged the right rates for their purchases. These tools also calculate the correct rate for a variety of instances, including product-specific tax rates, sales tax holidays, and shipping and handling rules. **Tax exemption tracking and application:** Certain types of items are exempt from VAT or sales tax or can be taxed at lower rates. This software can track these exemptions, along with exemption certificates, and apply them to the proper party. [**Sales tax**](https://www.g2.com/categories/sales-tax-and-vat-compliance/f/sales-tax) **and VAT rates and rules tracking:** Tax compliance software can track tax rates—which means that sales tax calculations are based on a customer’s state, county, city, and district—while applying tax data in real time. There are also various types of VAT rates that are applied in European countries which depend on the product or service involved in the transaction. Other Features of Sales Tax and VAT Compliance Software: [GST](https://www.g2.com/categories/sales-tax-and-vat-compliance/f/gst), [VAT](https://www.g2.com/categories/sales-tax-and-vat-compliance/f/vat) ### What are the Benefits of Sales Tax and VAT Compliance Software? This software helps automate tasks and navigate very complex tax regulations to assist accountants with tax calculations and exceptions, returns, and compliance maintenance. **Applies the correct tax:** Taxes can vary depending on what type of product or service is sold to the customer and where that product or service is received. Tax compliance software can evaluate sales and apply the correct tax based on local rules and regulations, as well as automatically track sales tax holidays and other exemptions. **Files and remits returns:** Tax compliance software can track filing deadlines and dates for separate jurisdictions so payments are on time and streamlined to multiple tax authorities. This software also auto-populates forms by exporting tax data and can archive records for easy access and future audits. **Manages tax documents:** Tax compliance platforms upload tax documents, such as exemption certificates, to the cloud or server to allow for easy retrieval of forms and documents through dashboards. **Complies with government requirements:** This software can maintain up-to-date rules and rates set by the government which helps to increase the accuracy of tax compliance, and ensure rate calculations are correct. Compliance software can also track and store exemption certificates to make sure they are valid, and maintain these records for audit reporting purposes. ### Challenges with Sales Tax and VAT Compliance Software Tax compliance solutions can come with their own set of challenges.&nbsp; **Accurate inputs:** Tax compliance software does a good job of filing tax returns and making rate determinations, assuming the information is entered correctly. All software requires some sort of human interaction and input, which can lead to human error. VAT compliance software output is only as good as its inputs. **Legal questions:** This software can answer all types of questions that relate to using the software, but most platforms don’t answer legal queries due to liability reasons. **Tax determinations:** Compliance software provides a rather long list of tax categories the user must pick from which can lead to incorrect tax determinations. Unfortunately, this type of software can’t make tax determinations for the user because each instance is different and unique. **Pricing:** This type of software is known to be expensive, and usually includes additional subscription, onboarding, and implementation fees. Software buyers need to do their due diligence before purchasing tax compliance software because they will most likely have to enter into a contract that could span several years. ### How to Buy Sales Tax and VAT Compliance Software #### Requirements Gathering (RFI/RFP) for Sales Tax and VAT Compliance Software When selecting sales tax and VAT management software, it is important to first look at what type of tax system(s), exemptions, and integrations a company needs to support and manage, and then familiarize oneself with the different types of software available. The geographical location of the business should also be considered because tax systems vary from location to location. There are a variety of options when it comes to tax management software, including those designed for SMB and enterprise size organizations. #### Compare Sales Tax and VAT Compliance Software Products **Create a long list** A long list should include all options that may provide the buyers with the functionality they need. Depending on the country that the organization resides in/or pays taxes in, this list might include solutions that can help with local and federal rules and rates, tax collection and filing, and integrations with other accounting and transaction tools. **Create a short list** After reviewing and researching the software on the long list, the buyer can widdle down this list based on the budget. Tax compliance software is available to suit all budgets and some general tax applications may be downloaded free or bought off the shelf at a lower price. Buyers must keep in mind, however, that the more specialized a software is, the more expensive it gets. This is the case because the user base for specialized software is usually relatively small. If the company wants something specific to their industry or customized for the business, they should be prepared to pay a premium. **Conduct demos** Companies should make sure to demo all of the products that end up on their short list. During demos, buyers should ask specific questions related to the functionalities they care most about, for example, one might ask to be walked through all of the remittance features, how to run reports for audits, or how to import financial data from other systems. #### Selection of Sales Tax and VAT Compliance Software **Choose a selection team** The accountants, controllers, and support teams who will be using this software must be involved in the selection process. The accountant may prefer an application that is compatible with the ones they currently use. Every business is different and the accountant or controller is most likely in the best position to offer an educated opinion about the best choice for the particular needs of the business. The controller may even be able to help the company install and set up the software of choice. After choosing a software, buyers must remember that they don’t have to be stuck with this selection forever; most platforms allow for add-ons or modifications. However, this decision shouldn’t be made lightly because no matter what software is chosen, it will be a big time and money commitment. To see ROI, buyers can’t change their minds a few months later and switch software again. **Negotiation** Negotiating a software contract is important to minimize risk, whether it is in terms of performance protection, security protection, or simply making sure that both parties are in complete agreement with what to expect from the other.&nbsp; If the business has cash flow, they could ask for a discount in return for an annual upfront payment, and many software providers are happy to make that deal. Other times, a software provider may offer unlimited usage if the buyers pay upfront instead of paying a monthly or quarterly package price. Buyers should also determine if they will need help implementing the software or integrating it with another system. Usually, a software provider's first offer will include some implementation services in a given timeframe. Buyers can ask for these services to be removed if they can manage it themselves, or if a third party can do it for cheaper. They also need to decide for how long they will need this software. If the company is planning to use the software for several years, the buyer can negotiate longer terms of contract which sometimes results in more favorable pricing. **Final decision** The final decision should be based on all the information gathered previously. Businesses should try to prioritize needs and select the solution that meets most of, if not all of, their requirements. Companies must remember that there is no one perfect software, but there is one that is best for their business. If possible, buyers must conduct a pilot program with a smaller sample size of users to gauge how well the software is received. If the platform gets high marks, they can buy with more confidence. If the tool is found to be inefficient or not performing as expected, it might be time to test another software.