Sales Intelligence Software Resources

As a freelance designer on the side I could really use a tool like this, especially with English not being my native language, writing content is particularly challenging.

I'm gathering any additional information on its best practices, so all ears to hearing any ideas!

A sales team generally hate admin and tend to neglect it, yet its critical to keep the rest of the business in the know. As they generally use their mobile devices more than other devices I would like to promote use of the Mobile app more but the functionality is currently quite limited ie attaching pictures to tasks/note. Logging and tracking through the Outlook Sales Tool integration is also not as efficient as I had hoped. It currently only logs comms to the last 5 open deals a contact is associated with and in our business, this doesnt work. Having to go back to associate and disassociate comms to deals negates using the tool to save time.