Sales coaching software gives salespeople and managers the ability to analyze and collaborate on sales calls and emails to help refine technique, establish best practices, and improve sales close rates. After a successful onboarding, a salesperson will continue to master different tactics and shape their approach based on different clients and situations. Sales coaching tools enable continuous training with features such as conversation intelligence, live feedback from observers, and the signalling of upsell or close opportunities. These platforms may also provide a repository of past conversations so employees can access and review both their own sales calls and calls from other team members. Sales coaching software is used across the sales department and can also be leveraged by the marketing team to identify winning behaviors and increase win rates. In some cases, live feedback or review will be aided by a third-party representative or artificial intelligence. With help from these tools, teams can reduce ramp time by quickly identifying areas for improvement and aligning the messaging and approach among client-facing salespeople.
Sales coaching software is a natural complement to sales training and onboarding software, which trains new hires and provides continual training through role-playing, skills assessments, and microcourses. Sales coaching software may integrate with outbound call tracking software to streamline cold dialing and lead follow-up calls, and integrate with or share features of web conferencing software for joint/observed calls with clients. These tools may also integrate with sales enablement software and sales performance management software so sellers can access relevant resources and receive feedback on their overall success, respectively. Emails and calls captured within a sales coaching platform will often be tied to customer data in the company’s CRM software.
To qualify for inclusion in the Sales Coaching category, a product must:
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Gong is the #1 conversation intelligence platform for sales. It gives you unfiltered visibility into your customer conversations. Gong captures and analyzes every customer conversation across every channel. You can win more deals, skyrocket rep success, and change the way you go-to-market. Learn why sales teams at Hubspot, LinkedIn, and DiscoverOrg rave about Gong.
SalesLoft is the leading sales engagement platform, helping sales organizations deliver a better sales experience for their customers. More than 2,000 customers use the company’s category-leading sales engagement platform to engage in more relevant, authentic, and sincere ways, including IBM, MuleSoft, Square, WeWork, and Zoom. Headquartered in Atlanta, SalesLoft has additional offices in San Francisco, New York City, London, and Guadalajara. SalesLoft has more than 400 employees and was recognized as the #1 best place to work in Atlanta for the second year in a row. The company was also named the 7th Fastest-Growing Technology Company in North America by Deloitte and recently hailed by The New York Times as a start-up that ‘may be the next unicorn… on a path to a $1B valuation.’ For more information on SalesLoft and how to deliver a better sales experience, visit http://www.salesloft.com.
Chorus.ai is a conversation intelligence platform that helps sales teams win more deals and coach reps to become top performers. With Chorus.ai all your calls and video conference get automatically recorded and accurately transcribed in real-time. Sales teams leverage conversation data for note-taking, follow-ups, coaching, and onboarding. AI-based insights help track deal risks, next steps, talk track adoption, and surfaces what works or doesn’t work for a specific company’s sales cycle. Companies like Adobe, Zoom, Outreach, and Qualtrics have increased win rates and reduced ramp time by using Chorus.ai.
MindTickle is defining what great Enterprise Sales enablement looks like. By leveraging the most comprehensive data-driven Enablement platform on the market, you will gain the ability to develop, coach and improve the performance of your sales reps independent of their location. Reduce sales ramp by 60%, double competitive win-rates & increase deal sizes w/MindTickle. This solution correlates sales capabilities to business outcomes, so you can directly tie sale enablement impact to revenue.
Showpad Coach (formerly LearnCore) delivers onboarding, sales training, and video coaching solutions for a fully-trained sales team that exceeds quota. Leading companies like Box, Verizon, RSA Security, and CDW use Showpad Coach to onboard and retain sales reps,certify their sales teams, identify top performers, share best practices, and ensure consistent communication across geographically dispersed teams. Showpad Coach is part of the Showpad Sales Enablement Platform, combining industry-leading sales coaching with interactive selling experiences, Showpad empowers the modern consultative seller to engage with buyers as a trusted advisor. Learn more at https://www.showpad.com/product/showpad-coach/
Lessonly is powerfully simple training software that helps teams learn, practice, and do better work. We are used by over 2 million learners at more than 600 leading companies including Trunk Club, Ibotta, U.S. Cellular, and Zendesk to share knowledge, develop skills, and reinforce best practices. The result is faster onboarding, higher NPS scores, more closed deals, and a superior customer experience.
Bridge by Instructure is an innovative, outcome-focused talent management platform for businesses. Bridge helps companies elevate people, their careers, and the organization with customer-driven solutions—so they can grow and retain a happier workforce. We do this by developing learning and performance management software that promotes forward-thinking strategies, actionable analytics, and employee and leader development. Bridge supports continuous innovation and offers white-glove customer service, enabling companies to achieve desired outcomes—like happier, well-trained employees. Invest in your employees and your company. Bridge is the human capital management platform that understands that people matter most. Find out more at www.GetBridge.com.
Outreach, the system of action for sales teams, delivers performance and insights that result in higher velocity and more efficient selling. By automating and prioritizing all customer touch points throughout the sales process, Outreach triples the productivity of sales teams, and empowers them to drive more pipeline, book more meetings and exceed revenue goals. Outreach places actionable data intelligence at the fingertips of sales reps through a single, integrated view of all prospect-related information. Thousands of customers rely on Outreach to transform the sales process, drive collaboration between sales and marketing, and deliver higher revenue per sales rep.
If you’re building a team with ambitious targets, then we believe you need tools designed especially for the way they work to improve performance. Jiminny is the first communications platform built for inside sales and success teams. Our platform brings together a web conference, dialer and SMS tool, each built in a way that allows you to develop the skills of your team, improve productivity and collaborate as a business so you can generate more revenue across the customer lifecycle. By leading with communication, we capture every interaction across the buyer and customer lifecycle to give you the highest visibility of performance. Our platform automates with your CRM to show you powerful insights on where to coach for the highest impact, whilst saving your team hours of time on the routine admin tasks. It’s the perfect platform if you’re looking to improve team performance and help them work smart. Get ready to give your team something they’ll love.
LevelEleven is the leading Performance Management System for customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Reps understand goals and activity. Managers coach with consistency using actionable data. Executives understand what's working, or not working. Motivate what matters with LevelEleven.
RingDNA is the leading end-to-end sales engagement platform that combines enterprise-grade telephony with conversation intelligence for teams using Salesforce. RingDNA helps teams engage with prospects and customers in the right way, at the right time, with the right context. Sales, support, and customer success teams use ringDNA to dramatically increase productivity, engage in smarter conversations, gain predictive insights, and coach reps to success faster than ever before. RingDNA’s many amazing customers include Hewlett Packard Enterprise, Twilio, and SAP Concur.
Allego provides an intuitive sales learning platform that boosts sales performance by harnessing the power of mobile devices to transform enablement and training through video content sharing. With Allego’s mobile-first platform, organizations can create and curate the best content from the field and corporate office to better train and collaborate with sales teams, without the time and expense typically associated with in-field coaching or on-site training. Users can easily access relevant, quality content, anytime, anywhere, allowing them to capture their best ideas, master their pitch and accelerate their performance. Tens of thousands of global users across a range of industries have adopted Allego to improve sales success.
Designed by seasoned sales and customer success professionals, ExecVision is the only conversation intelligence software that was built to empower organizations to coach people efficiently at scale, improving performance and driving revenue. ExecVision analyzes conversations, providing the ability to identify what was said, the context of what was said, positive or negative reaction, and the phase of the conversation where it occurred. ExecVision then interprets and compares outcomes, giving you insights into what is and isn’t working, differentiating top performers from everyone else. To accomplish this, ExecVision ingests and transcribes conversations, then leverages AI to identify and flag key moments that managers would have never caught due to time limitations. ExecVision combines software with a team of engagement and training specialists to customize the experience for the unique needs of your organization.
LevelJump is the sales enablement and readiness solution that reduces ramp time of new sales hires and proves impact on revenue by attributing sales enablement programs, training and coaching to metrics in Salesforce Sales Cloud®. - Quick and easy program builder inside Salesforce - Video coaching rooms + just-in-time coaching tips directly in reps workflow - Automated program metrics tied to sales process + revenue in Salesforce - ROI reporting that proves Sales Enablement Manager success Our team has extensive expertise in sales onboarding, training, enablement, and Salesforce, delivering superior customer service and innovative product development aligned with how sales reps and Sales Enablement Managers work every day.
Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities to achieve sales mastery and outsell the competition. With Brainshark, companies can: prepare sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed; validate readiness with sales coaching that ensures reps master your message; and empower sales organizations with rich, dynamic content that can be created quickly and accessed anywhere. Thousands of companies – including more than half of the Fortune 100 – rely on Brainshark to identify and close performance gaps, and get better results from their sales enablement initiatives.
Qstream is the only scientifically proven microlearning platform that quantifiably improves employee behavior. Short, purpose-built challenges and video scenarios reinforce critical information and identify knowledge or skill gaps so managers know who, what and when to coach. Knowledge-intensive industries like life sciences, healthcare, financial services, and technology, and many other organizations operating in highly regulated markets trust Qstream to deliver an engaging, easy-to-use precision learning experience to help companies build high performing teams who innovate and excel. Today Qstream is used by 14 of the top 15 global life sciences companies, as well as leaders in technology, healthcare and financial services.
Membrain is the award-winning Sales Enablement CRM that makes it easier for sales teams to execute their process, coach better and continually improve. It helps drive the behaviors needed in complex B2B sales to increase sales effectiveness and achieve consistent performance. Membrain can replace or complement traditional CRM systems. Trusted by clients in over 80 countries, a two-time Top Sales CRM winner, a Top Sales Tool for five years straight and named the Top Sales Enablement Technology in 2016 & 2017. Membrain is the only software named as a G2 Crowd High Performer in each of the CRM, Sales Performance Management, Sales Coaching and Sales Enablement categories.
SharperAx is a SaaS, webcam and screencast-based role-play automation system that lets your entire sales and service team capture and master the selling stories that move prospects to action. It makes sense if your reps struggle to consistently add value during sales conversations because: • they're new • the product is new • the messaging is new • your market keeps changing • you don't have a good way to teach them what to say and how to say it in the first place We're seeing customers run story programs with SharperAx increasing their $ / rep 30%+.
Komiko provides AI-powered Sales and Customer Success solutions for business to business companies that use Salesforce CRM. We have customers of all sizes across software, healthcare, distribution, professional services, and insurance. Whether you are in the market for a data capture solution for contacts and activities or advanced playbooks to guide your team to success, we have a solution for you: 1. Sales Enablement Improve win rate and promote accountability without having years of data science under your belt. Expand your data visibility and get more valuable insights beyond just revenue. Komiko makes analytics accessible for you and your team and turns metrics into actionable insights with ML-based playbooks, reports and alerts. Use Komiko to make data-driven decisions, identify gaps and optimize sales efficiency. 2. Customer Success Build a data-driven customer success team to optimize customer experience. A lot of companies struggle with the concept of transforming into a data-driven decision-making organization. Komiko supports you and your team by simplifying the transformation with quick implementation and ML-based playbooks to get you started as soon as possible. Komiko does all the heavy lifting behind the scenes and retrieves valuable insights from product usage data to engagement metrics that are available in Komiko’s embedded reports, dashboards and alerts. 3. Sales & Customer Success Coaching Top-performing sales and customer success teams think in terms of strategic data-driven process management. They use Komiko’s real-time playbooks to place revenue generating actions at the top of their teams' list. Komiko’s ML-based playbooks work seamlessly, and in real-time. They are completely customizable and are based on your team's performance and your personal coaching style. You won't get them anywhere else but here. 4. Email Tracking Capture email activities and reveal insights quickly and easily. No more nudging your team to feed CRM with customer conversations, documents, or how often they’ve contacted the customer. Let Komiko do it automatically, directly into your Salesforce Classic and Lightning screens. Komiko’s email integration software is comprehensive but light, smart and easy to implement. Komiko provides insights that will be otherwise impossible to obtain, monitor and maintain over time. Komiko can also automatically capture contacts that are missing from Salesforce and their job title and phone number from the signature block, so you don't have to re-enter this information into Salesforce. For example, when the sales team mailboxes are synchronized the CSMs will be able to see the discussion that led to the sell along with all promises made and view all documents exchanged inside Komiko's timeline. Get email alerts on new contacts that you can add to Salesforce with one click. Get meeting brief email to prepare you and your team before every meeting. Contact us at email@example.com to see a demo and get started.
WorkRamp's learning platform trains sales, customer success and marketing so they are aligned and onboarded quickly. Through our Enablement Cloud™ software, teams can easily upload and share knowledge resources and use our training platform to certify reps anywhere from product knowledge to objection handling. Combined with our industry leading customer success team, we help reduce ramp times, increase quota attainment, and improve customer satisfaction. Join the thousands of customers like Zoom, Square, and Paypal who are leveraging WorkRamp to super-charge their teams.
Ambition is a sales management system backed by Google, Harvard Business Review and AA-ISP. The Ambition platform syncs data from your key systems (Salesforce, New Voice Media) onto a drag-and-drop UI that empowers managers to create flexible performance visualizations and insights across their entire sales organization. Sales leaders use Ambition to bring transparency, ownership and insight to sales performance metrics. The platform integrates all key data points from your CRM, phone system, and other major data systems under one roof. Using drag-and-drop interfaces, sales leaders can build sales performance analytics that suit the specific needs of their sales organization - complete with benchmarks, scores, goal trackers, TVs, leaderboards, competitions, coaching modules, and flexible on-command reporting into activities, objectives, and efficiency metrics.
Rallyware supercharges distributed workforces to perform the right business activities at the right time. Our AI-driven technology makes it rewarding and fun for them to continuously take the steps towards success at every stage of building and growing their business. Rallyware improves distributors’ knowledge and performance by: - Enabling distributed workforce's success through performance-based learning, customized engagement, and adaptive talent development programs - Providing ability to segment distributed field by teams, geographies, interest, or any other attributes in order to align them with specific process workflows - Energizing and motivating the field through scalable personalized social game-like experiences and peer recognition - Fostering collaboration across functions and geographies - Identifying leadership talent and improving engagement through real-time metrics and analytics
vPlaybook is a leading sales enablement platform, functioning as an interactive guide of content, tools, and training for your sales team. vPlaybook utilizes modern sales playbooks to capture strategy, coaching, and messaging methods through video, audio, text, and imagery. Experience what more than 100,000 salespeople have with our sales-friendly platform. Request a demo to see the vPlaybook platform for yourself!
People.ai accelerates enterprise growth through the power of AI. With the industry’s only Revenue Intelligence System, People.ai frees all customer-facing teams, including sales, marketing, and customer success, from manual data entry by automatically capturing all contacts and customer activity data, dynamically updating the CRM and providing actionable intelligence across all management tools, allowing them to realize their full selling capacity. Headquartered in San Francisco, People.ai has been recognized as a Gartner Cool Vendor and backed by Y Combinator and Silicon Valley’s top investors, including Andreessen Horowitz, and Lightspeed Venture Partners.
Raven360 is the Sales Enablement platform that modern sales leaders rely on to crush their quotas. We know what it means to lead a growing sales team for an ever-changing product. Onboarding reps drains your time. Sales talent is in shortage. Your top salespeople leave and you don’t know why. Raven360 helps you solve your sales woes and crush your quotas. Raven360 is the ONLY an all-in-one Sales Enablement platform to: - Onboard Faster. - Train Better. - Coach Smarter. - Close More Deals. Contact us today for a no-pressure demo and discover how Raven360 can help you ramp up sales faster, cut down on training times and close more deals.
VoiceOps is a best-in-class product that transcribes conversations and provides coachable call analytics for sales teams. Instead of listening to and manually scoring a small sample of calls, we transcribe, parse, and analyze all your reps’ calls to show you a breakdown of core skills like asking probing questions, describing benefits, upselling, and asking for the close at the right moment. VoiceOps automatically identifies winning behavior used on successful calls and helps you scale that behavior across your team.
CommercialTribe is solving the toughest problem in sales & enablement: how to get reps aligned and on message. Using video and associated content, reps can view and share peer best practices, practice by recording themselves, submit their scenario for manager and peer feedback, and refine until they have it right. Reps actually teach and learn from one another. We focus on four key areas of improvement: Onboarding, Upskilling, Product & Service Go-to-Market, and 3rd Party Message Development. The process of sales training hasn't meaningfully changed since Dale Carnegie introduced his approach in 1937. While billions of dollars are being invested annually, sales training effectiveness remains questionable with little measurable improvement in the metrics that matter. CommercialTribe tackles this problem head-on, giving teams a new way to truly learn and engage.
Unleash the Power of Professional Conversations. Truly is the all-in-one enterprise voice platform bringing rep productivity, global telephony, and realtime conversation intelligence together with one tool. Organizations use Truly to clean up their voice stack. Get more conversations and cleaner data for your team while saving on cost. As the only inbound and outbound voice solution, Sales and IT leaders alike love using Truly. Truly works everywhere, captures all your call data, and maximizes conversation quality with minimal support required.
Xvoyant is a sales coaching technology platform, built native in Salesforce, that helps prioritize, optimize and dollarize coaching. It changes behavior by rapidly identifying and prioritizing each rep’s areas for improvement and measuring performance, activities and coachability to predict forecast viability and rep engagement. Xvoyant is the first platform to link activity execution and skill development to pipeline sustainability and forecast accuracy. Xvoyant optimizes coaching execution by providing one, consistent platform to plan, schedule, document and track coaching sessions and goals. Xvoyant syncs with Salesforce calendaring, routing and notification functionality to provide an integrated, closed-loop workflow.
Despite an explosion of sales acceleration tools over the last 10 years, sales reps continually struggle to start the sales cycle - they just don̥'t get in front of their target audience enough of the time. FRONTLINE Selling has developed a suite of solutions that guides reps on how to create Meaningful Interactions (MIs) with targeted individuals, create more sales opportunities and nurture them to close. It's a roadmap for prospecting success! The Staccato Suite of Solutions coaches reps to execute the sales prospecting activities that drive the best results. Based on the initial analysis of 1.8 million outreach efforts, Staccato is a proven process for navigating through a target account, identifying and engaging the right key players, and securing that all-important first Meaningful Interaction. The software delivers customizable, daily recommendations on accelerating the sales process, connecting with prospects through social selling and sharing company-approved content for brand amplification and thought leadership. Staccato by FRONTLINE Selling is the most effective way to engage your B2B buyers.
The information shared via telephone conversations with clients and prospects is one of the most valuable assets that a company can leverage. To accommodate the growing need for sales team visibility, Gryphon developed a Sales and Marketing Effectiveness System, which provides sales managers actionable insights into the phone-based activities of reps from any phone, anywhere through a single pane of glass.
AllianceTek’s Executive coach suite is an online custom coaching management software designed to help coaches track and manage their business and administrative chores.
SmartWinnr is a comprehensive platform that keeps your sales teams up-to-date with product knowledge, guarantees a uniform messaging during customer interactions, and increases sales at the same time. We use - AI-driven quizzes and regular reinforcements to drive knowledge - Continuous coaching to improve customer interactions - Gamified KPIs to boost sales
Strategy Mapper is a 100% native Salesforce.com strategic selling solution that provides the Four Key Components for Key Account Management: 1. Account Management- Create proactive, robust and intuitive key account plans to ensure customer success. Provide your teams the defined strategies to drive revenue in existing accounts and nurture potential accounts all within Salesforce. 2. Opportunity Planning - Ensure teams are following the stated sales process in every opportunity, provide proactive sales coaching in every selling situation, all within Salesforce. 3. Meeting Planning and Execution - Plan, Schedule and Execute your critical business meetings. Take meeting notes, identify Stance and Role of meeting attendees, gather 'Actionable Intelligence', schedule tasks all with a single 'Pane of Glass' in Salesforce. Reduce the administrative overhead of updating Salesforce for your team, give them more time to sell. 4. Stakeholder Relationships - Build robust, interactive org charts that depict the Stance and Role of every stakeholder. Realign in the org chart in real-time, gone are the days of static org maps. Strategy Mapper • Incorporates planning, execution and sales enablement is a single solution • Automatically updates based on inputs from opportunities and customer meetings • Brings together all of the customer intelligence to increase success rates • One-click plan creation eliminates the stress and overhead of creating and maintaining • One-click Sales Playbook • Provides a collaborative interface so sales managers and reps can easily sync on sales plans • Provides sales leadership a true picture of the progress of the opportunities • Buil-in integration with Pardot Strategy Mapper is unmatched Key Account Management and Opportunity Planning, Meeting Planning and Execution and Stakeholder Relationship Management within Salesforce.
Revegy provides the sales platform that lets companies literally see what's going on inside their largest accounts. Founded in 2005, Revegy helps sales teams navigate the maze of changing relationships, competing interests, and corporate politics that always come with key accounts. Ours is the only platform in the industry designed to work with any CRM and any sales methodology. Today 30,000 users around the world relay on Revegy to manage nearly $25 billion in revenue. Revegy. See the way to win