# Best Sales Coaching Software - Page 2 *By [Julie Jung](https://research.g2.com/insights/author/julie-jung)* Sales coaching software gives salespeople and managers the ability to analyze sales calls to help refine technique, establish best practices, and improve sales close rates. Sales coaching tools enable continuous training with features such as conversation intelligence, live feedback from observers, and the signalling of upsell or close opportunities. These platforms may also provide a repository of previously recorded sales calls, as well as a list of upcoming sales deals in the pipeline. This provides greater visibility over which sales calls may have a direct influence over revenue. In some cases, live feedback or review is offered by a third-party representative or artificial intelligence. With help from these tools, teams can reduce ramp time by quickly identifying areas for improvement and aligning the messaging and approach among client-facing salespeople. Sales coaching software is a natural complement to [sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) which trains new hires and provides continual training through role playing, skills assessments, and microcourses. Sales coaching software may integrate with [outbound call tracking software](https://www.g2.com/categories/outbound-call-tracking) to streamline cold dialing and lead follow-up calls, and integrate with or share features of [video conferencing software](https://www.g2.com/categories/video-conferencing) for joint or observed calls with clients. These tools may also integrate with [sales enablement software](https://www.g2.com/categories/sales-enablement) and [sales performance management software](https://www.g2.com/categories/sales-performance-management) so sellers can access relevant resources and receive feedback on their overall success respectively. Emails and calls captured within a sales coaching platform will often be tied to customer data in the company’s [CRM software](https://www.g2.com/categories/crm). To qualify for inclusion in the Sales Coaching category, a product must: - Offer capture, analysis, and feedback tools related to sales calls - Help identify pivotal moments or opportunities in conversations, as well as areas for improvement, to share with the corresponding salesperson - Integrate with call dialers, CRM software, or both to pull and store sales call information ## Top Sales Coaching Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Gong](https://www.g2.com/products/gong/reviews) | 4.7/5.0 (6,504 reviews) | Call recording with AI-driven rep coaching | "[Actionable Conversation Insights That Keep Teams Aligned.](https://www.g2.com/survey_responses/gong-review-12837945)" | | 2 | [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5.0 (24,670 reviews) | Live deal-data coaching inside Salesforce pipelines | "[Make Sales Management Simple and Efficient](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13046068)" | | 3 | [Mindtickle](https://www.g2.com/products/mindtickle/reviews) | 4.7/5.0 (2,238 reviews) | Practice-driven readiness with AI call coaching | "[Smooth, Easy-to-Manage Sales Training with Mindtickle](https://www.g2.com/survey_responses/mindtickle-review-12908229)" | | 4 | [Fathom](https://www.g2.com/products/fathom-video/reviews) | 5.0/5.0 (6,930 reviews) | AI call recording with CRM-synced summaries | "[Fathom Makes Meetings Effortless with Automatic Notes, Tasks, and Recordings](https://www.g2.com/survey_responses/fathom-review-13124282)" | | 5 | [Nooks](https://www.g2.com/products/nooks/reviews) | 4.8/5.0 (1,623 reviews) | Live cold call coaching in virtual sales floors | "[Nooks Supercharged Our Call Volume and Conversations](https://www.g2.com/survey_responses/nooks-review-13036332)" | | 6 | [Substrata](https://www.g2.com/products/substrata-substrata/reviews) | 4.9/5.0 (1,094 reviews) | B2B deal coaching with behavioral signal intelligence | "[Real Insights for Real Global Sales Challenges](https://www.g2.com/survey_responses/substrata-review-12617983)" | | 7 | [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) | 4.5/5.0 (3,395 reviews) | — | "[Account Exectuive](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9414756)" | | 8 | [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) | 4.9/5.0 (245 reviews) | Pharma field rep readiness with AI roleplay | "[Rolling out AI role plays in regional languages across a large Insurance field force](https://www.g2.com/survey_responses/smartwinnr-review-13094852)" | | 9 | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5.0 (1,379 reviews) | — | "[Stable calls, solid messaging, and AI that actually helps after meetings](https://www.g2.com/survey_responses/ringex-review-13097268)" | | 10 | [Balto](https://www.g2.com/products/balto/reviews) | 4.8/5.0 (578 reviews) | Real-time script adherence and compliance tracking | "[Balto Keeps Calls Confident, Compliant, and Natural with Real-Time Coaching](https://www.g2.com/survey_responses/balto-review-12794530)" | --- ## What Are the Most Common Questions About Sales Coaching Software? *AI-generated · Last updated: May 26, 2026* ### What is the best sales coaching tool for improving close rates? Based on G2 reviews, Gong stands out as the strongest fit in this dataset for improving close rates because verified users consistently connect it to better coaching, stronger deal visibility, and more confident follow-up. According to verified users, Gong helps teams review calls, identify winning patterns, surface objections, and coach reps using real customer conversations instead of memory or guesswork. G2 reviewers mention that this makes it easier to refine messaging, improve deal strategy, and spot risks before opportunities stall. Users also describe faster ramp time and more focused feedback for reps and managers. In this recent review set, Gong is the single most grounded recommendation because it appears most often and repeatedly ties coaching insights to better sales execution. **Here are some of the top-rated products on G2:** - [Gong](https://www.g2.com/products/gong/reviews) – best for reviewing calls, surfacing objections, and coaching reps with searchable conversation insights - [Nooks](https://www.g2.com/products/nooks/reviews) – useful for live coaching and outbound call productivity with sales floor collaboration - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – suitable for teams that want coaching tied to CRM workflows and sales task automation ### Which sales coaching platform offers the most personalized training plans? Based on G2 reviews, SmartWinnr is frequently described by verified users as a platform that supports tailored learning paths, role-based assignments, and ongoing reinforcement for field teams. G2 reviewers mention structured learning journeys, quizzes, AI roleplays, and targeted coaching that can be aligned to team, role, or product focus. Reviews also point to managers being able to assign specific content and track readiness across different groups, which supports a more personalized training approach. Other products in this dataset also mention onboarding and coaching, but SmartWinnr reviewers most clearly describe customized training delivery and continuous reinforcement in day-to-day workflows. According to verified users, that makes it a strong option for organizations that want more individualized coaching and enablement experiences. ### Which vendor provides AI-powered sales conversation analysis? Based on G2 reviews, Gong is the clearest example in this dataset of a vendor providing AI-powered sales conversation analysis. Verified users repeatedly describe call recording, transcription, AI summaries, keyword tracking, searchable transcripts, and insights that help teams understand messaging, objections, risks, and next steps. According to verified users, these features reduce manual note-taking and make it easier to analyze what happened in customer conversations at scale. G2 reviewers mention using Gong to identify patterns in winning and losing deals, review call moments quickly, and coach teams with objective data from actual conversations. While several products here include AI summaries or coaching features, Gong appears most consistently in reviews tied directly to conversation analysis across sales calls. ### What platform integrates sales coaching with CRM systems? Based on G2 reviews, Gong is one of the strongest examples of a platform that combines sales coaching with CRM-connected workflows. G2 reviewers mention that it records and analyzes conversations while also syncing with systems like Salesforce, helping teams connect call insights to deal progress and pipeline activity. According to verified users, this reduces manual logging, keeps notes and summaries tied to customer records, and gives managers more context for coaching and deal reviews. Reviews also highlight that coaching becomes more actionable because reps and leaders can work from both conversation data and account context in one motion. Other products in this dataset mention CRM integrations too, but Gong is most consistently described as blending coaching, conversation analysis, and CRM-linked visibility. ### Which tool supports sales coaching for remote teams? Based on G2 reviews, Nooks is strongly associated with supporting sales coaching for remote teams. Verified users describe its virtual sales floor, live collaboration, call monitoring, coaching labs, and shared calling environment as especially useful for distributed teams. According to verified users, it helps remote reps stay connected, listen to one another’s calls, get real-time feedback, and avoid the isolation that often comes with outbound work. G2 reviewers mention that managers can coach in the moment, support onboarding, and review calls more effectively without being physically present. Several products in this category support coaching overall, but Nooks stands out in this review set for the way remote collaboration and coaching are built directly into daily calling workflows. ### Which vendor offers analytics on sales rep performance improvement? Based on G2 reviews, Gong is repeatedly described as a vendor that offers analytics tied to sales rep performance improvement. G2 reviewers mention scorecards, talk ratio insights, call scoring, trend visibility, objection tracking, and searchable call data that managers use to coach more precisely. According to verified users, the value comes from being able to review real conversations, compare rep behavior, and identify where messaging, pacing, or follow-up can improve. Reviews also highlight that onboarding and ramp time improve when teams can learn from top performers’ calls and get more objective feedback. While other products in this dataset include performance dashboards, Gong appears most often in reviews that directly connect analytics to rep development, coaching quality, and day-to-day sales improvement. ### Which solution supports real-time call feedback? Based on G2 reviews, Balto is the strongest fit in this dataset for real-time call feedback. Verified users describe prompts, rebuttals, compliance reminders, and live coaching that appear during the call instead of only after it ends. According to verified users, this helps agents stay on track, respond to objections more confidently, and maintain consistency without sounding robotic when the setup is well aligned. G2 reviewers mention that it improves confidence, shortens ramp time for newer reps, and supports better call flow by guiding key points in the moment. Other products here offer post-call summaries or coaching analysis, but Balto is most directly tied in reviews to live feedback and in-call guidance while conversations are happening. ### What is the most affordable sales coaching software for SMBs? Based on G2 reviews, affordability is discussed more as relative value than exact pricing, so there is not enough grounded evidence to name a single cheapest option. According to verified users, some buyers highlight products that feel practical for smaller teams because they are easy to adopt, reduce manual work, or deliver useful coaching without a heavy setup burden. G2 reviewers mention cost concerns for some enterprise-oriented platforms, while other tools are described as simpler to roll out and easier to justify through time savings, onboarding support, or training efficiency. For SMB buyers comparing sales coaching software, the most grounded takeaway is to prioritize tools with clear adoption, coaching impact, and manageable setup based on your team’s workflow. **Here are some of the top-rated products on G2:** - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – useful for teams that want centralized visibility and coaching tied to CRM workflows - [Fathom](https://www.g2.com/products/fathom-video/reviews) – strong for automatic summaries, action items, and lightweight coaching through meeting review - [Gong](https://www.g2.com/products/gong/reviews) – best for teams prioritizing deep coaching and deal visibility, though some reviewers note budget considerations ### What is the top-rated sales coaching platform for enterprises? Based on G2 reviews, Gong is the most grounded enterprise recommendation in this dataset because reviewers repeatedly describe broad coaching use cases across onboarding, manager feedback, deal inspection, call analysis, and cross-team visibility. According to verified users, enterprise teams use it to review customer conversations at scale, identify winning patterns, support ramp time, and improve forecasting discussions with a shared source of truth. G2 reviewers mention that it helps sales leaders coach with objective call data instead of relying on rep recollection, while also supporting integrations and wider revenue workflows. Some reviews note a learning curve and dense feature set, but that same depth is often described as valuable for larger organizations that need scalable coaching and deal visibility. **Here are some of the top-rated products on G2:** - [Gong](https://www.g2.com/products/gong/reviews) – ideal for enterprise teams that need scalable coaching, searchable call analysis, and deal visibility - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – best for organizations that want coaching and automation within a broad CRM ecosystem - [Nooks](https://www.g2.com/products/nooks/reviews) – useful for enterprise outbound teams focused on coaching, collaboration, and call productivity ### What platform provides on-demand sales training content? Based on G2 reviews, SmartWinnr is strongly associated with on-demand sales training content. Verified users describe short learning modules, quizzes, structured learning journeys, content libraries, and mobile-friendly access that let reps train when it fits their day instead of relying only on live sessions. According to verified users, this makes it easier to reinforce product knowledge, onboarding content, objection handling, and field readiness over time. G2 reviewers mention that managers can assign content by role or team and track completion without chasing learners manually. Other products in this dataset also support enablement libraries or course content, but SmartWinnr is most consistently described in reviews as a platform built around flexible, ongoing, on-demand training for sales teams. ## G2 Grid® for Sales Coaching Software ![G2 Grid® for Sales Coaching Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sales-coaching/grids.png?focus%5B%5D=24724&focus%5B%5D=506&focus%5B%5D=5280&focus%5B%5D=156120&focus%5B%5D=1188166&focus%5B%5D=135441&focus%5B%5D=1333617&focus%5B%5D=57876) Highlighted products: Gong, Agentforce Sales (formerly Salesforce Sales Cloud), Mindtickle, Fathom, Nooks, GTM Studio - Powered by ZoomInfo, Substrata, and SmartWinnr. Underlying data: [Grid® JSON](https://www.g2.com/categories/sales-coaching/grids.json?focus%5B%5D=gong&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=mindtickle&focus%5B%5D=fathom-video&focus%5B%5D=nooks&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=substrata-substrata&focus%5B%5D=smartwinnr) ## How Many Sales Coaching Software Products Does G2 Track? **Total Products under this Category:** 220 ### Category Stats (Jul 2026) - **Average Rating**: 4.62/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Flockjay (+0.68%) - Among all products in this category, Flockjay recorded the largest rating increase compared to last month *Last updated: July 20, 2026* ## How Does G2 Rank Sales Coaching Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 105,500+ Authentic Reviews - 220+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Sales Coaching Software Is Best for Your Use Case? - **Leader:** [Gong](https://www.g2.com/products/gong/reviews) - **Highest Performer:** [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) - **Easiest to Use:** [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) - **Top Trending:** [Rilla](https://www.g2.com/products/rilla/reviews) - **Best Free Software:** [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) --- **Sponsored** ### Apollo.io Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1034&secure%5Bchosen_at%5D=2026-07-21T05%3A04%3A23Z&secure%5Bdisplayable_resource_id%5D=1034&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1034&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=1034&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsales-coaching%3Fpage%3D2%26source%3Dsearch&secure%5Btoken%5D=8637f02eaa6fc4e66cdf17e68a9a948e385b9ae36d023ffbafada05c555a164f&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Dsalescoaching&secure%5Burl_type%5D=custom_url) --- ## Sales Coaching Software Features & Capabilities ### What are the Best Sales Coaching Software with Competition? Motivates employees by creating time-sensitive competititons that drive performance. **Top-rated Sales Coaching Software for Competition:** - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - [Substrata](https://www.g2.com/products/substrata-substrata/reviews) [Explore Sales Coaching Software with Competition](https://www.g2.com/categories/sales-coaching/f/competition) ### What are the Best Sales Coaching Software with Playbook Creation? Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes. **Top-rated Sales Coaching Software for Playbook Creation:** - [Gong](https://www.g2.com/products/gong/reviews) - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) [Explore Sales Coaching Software with Playbook Creation](https://www.g2.com/categories/sales-coaching/f/playbook-creation) ### What are the Best Sales Coaching Software with Coaching Card? Allows managers to utilize and snapshot scorecards to coach new hires and assign action items. **Top-rated Sales Coaching Software for Coaching Card:** - [Gong](https://www.g2.com/products/gong/reviews) - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) [Explore Sales Coaching Software with Coaching Card](https://www.g2.com/categories/sales-coaching/f/coaching-card) ## What Are the Top-Rated Sales Coaching Software Products in 2026? ### 1. [Proshort](https://www.g2.com/products/proshort/reviews) Proshort (https://proshort.ai/) is a contextual rep empowerment platform designed to supercoach your sales team using the behaviors of your best performers. Instead of relying on generic training or static playbooks, Proshort uses AI to analyze your sales calls, emails, CRM notes, and workflows to identify what’s actually working in your organization. It then delivers these winning behaviors directly to reps through personalized views, short video learning, and AI-driven playbooks. This means reps don’t just learn more they learn what works for your buyers, your product, and your sales motion. For managers, Proshort brings clarity to what drives performance. It highlights how top reps operate, what’s really happening inside deals, and where targeted coaching can have the biggest impact. Proshort isn’t another LMS or call recorder. It’s a supercoach that helps you scale the impact of your best reps and systematically raise the bar for everyone else. **Average Rating:** 4.6/5.0 **Total Reviews:** 62 **How Do G2 Users Rate Proshort?** - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.6/10 (Category avg: 8.8/10) - **Leaderboard:** 8.8/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Proshort?** - **Seller:** [Proshort](https://www.g2.com/sellers/proshort) - **Company Website:** https://proshort.ai/ - **Year Founded:** 2022 - **HQ Location:** Cupertino, US - **LinkedIn® Page:** https://www.linkedin.com/company/proshort/ (53 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 77% Mid-Market, 19% Small-Business #### What Are Proshort's Pros and Cons? **Pros:** - AI Summary (22 reviews) - Ease of Use (22 reviews) - Helpful (21 reviews) - Accuracy (18 reviews) - Call Recording (12 reviews) **Cons:** - Limited Customization (7 reviews) - Call Issues (6 reviews) - Missing Features (6 reviews) - Summary Quality (6 reviews) - Accuracy Issues (5 reviews) ### What Do G2 Reviewers Say About Proshort? *AI-generated summary from verified user reviews* **Pros:** - Users value Proshort for its **accurate AI-driven summaries** , enhancing customer interaction and driving sales efficiency. - Users value the **ease of use** of Proshort, allowing seamless note-taking and focus during meetings. - Users value the **deep AI-driven insights** of Proshort, enhancing productivity and focusing on sales without manual interruptions. - Users value Proshort's **exceptional accuracy** in recording and summarizing calls, enhancing engagement and efficiency in customer interactions. - Users benefit from **easy call recording and analysis** , enhancing coaching and improving sales strategies through AI insights. **Cons:** - Users note that **limited customization** restricts tailoring reports, hindering deeper insights despite the platform's excellent core features. - Users report **call issues** with Proshort, including difficulty joining calls and limitations on recording durations. - Users find the **missing features** , like limited integrations and language support, hinder Proshort's overall effectiveness. - Users face issues with **summary quality** , as inaccurate scores and missing participant details can hinder overall effectiveness. - Users experience **accuracy issues** with Proshort, as the analysis sometimes misrepresents the quality of conversations. #### What Are Recent G2 Reviews of Proshort? **"[My PA for Pre-Meeting and Post-Meeting Summaries](https://www.g2.com/survey_responses/proshort-review-12273417)"** **Rating:** 5.0/5.0 stars *— Joy B.* [Read full review](https://www.g2.com/survey_responses/proshort-review-12273417) --- **"[Turns Every Pre-Sales Conversation into Usable Intelligence](https://www.g2.com/survey_responses/proshort-review-12300342)"** **Rating:** 5.0/5.0 stars *— Akanksha A.* [Read full review](https://www.g2.com/survey_responses/proshort-review-12300342) --- ### 2. [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Summarize: AI Super Summaries provides you with detailed meeting overviews, outlines, meeting notes, keywords and action items. Quickly track and skim through an entire meeting in 5 minutes! Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics. Integrate: Your meeting notes, transcripts, and recordings are more valuable when they are automatically synced with tools and platforms you already use. Log meeting notes, transcripts, and recordings in your CRM & collaboration apps like Salesforce, Hubspot, Slack, Zapier, and lots more. Analyze: Conversation Intelligence generates insights around talk time, topic trends, sentiment, and much more. The conversation intelligence suite allows you to identify what’s working and what is not on calls. Insights help you coach your sales team to close more deals. They help your recruiters hire top talent faster by identifying trends across candidate interviews. Your entire organization can build better products by tuning into the voice of your customer. Discover what messaging works and what doesn’t from customer and team interactions. **Average Rating:** 4.7/5.0 **Total Reviews:** 748 **How Do G2 Users Rate Fireflies.ai?** - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.6/10 (Category avg: 8.8/10) - **Leaderboard:** 7.8/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Fireflies.ai?** - **Seller:** [Fireflies.ai](https://www.g2.com/sellers/fireflies-ai) - **Year Founded:** 2016 - **HQ Location:** San Francisco, CA - **Twitter:** @firefliesai (7,516 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10931378 (126 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Consulting, Marketing and Advertising - **Company Size:** 79% Small-Business, 18% Mid-Market #### What Are Fireflies.ai's Pros and Cons? **Pros:** - AI Summary (102 reviews) - Ease of Use (89 reviews) - Transcription (86 reviews) - Time-saving (84 reviews) - Transcripts (78 reviews) **Cons:** - AI Inaccuracy (39 reviews) - Meeting Management (32 reviews) - Expensive (26 reviews) - AI Limitations (23 reviews) - Poor Summarization (21 reviews) ### What Do G2 Reviewers Say About Fireflies.ai? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **accurate real-time transcription** of Fireflies.ai, making meeting management seamless and efficient. - Users love the **ease of use** of Fireflies.ai, finding it simple to configure and highly accurate. - Users appreciate the **high accuracy** of Fireflies.ai's transcription, enhancing comprehension and ease of use significantly. - Users love the **time-saving features** of Fireflies.ai, transforming their productivity during video meetings effortlessly. - Users appreciate the **high accuracy** of Fireflies.ai transcripts, noting significant improvements over previous transcription tools. **Cons:** - Users note occasional **AI inaccuracy** , such as misidentifying action items, but find it manageable overall. - Users struggle with **navigation and privacy concerns** regarding meeting management, affecting their overall experience with Fireflies.ai. - Users find Fireflies.ai to be **expensive** , especially for personal use and additional AI features required. - Users express concerns about **AI limitations** regarding data transparency, privacy, and the need for improved functionality. - Users find the **poor summarization** of Fireflies.ai complicates sharing and editing meeting notes effectively. #### What Are Recent G2 Reviews of Fireflies.ai? **"[Great Automated Summaries, Seamless Slack/CRM Sync, and a Lifesaving Global Search](https://www.g2.com/survey_responses/fireflies-ai-review-12754153)"** **Rating:** 4.0/5.0 stars *— Denis M.* [Read full review](https://www.g2.com/survey_responses/fireflies-ai-review-12754153) --- **"[Fireflies Keeps Me 100% Present—Accurate Summaries, Simple UI, Seamless CRM Integration](https://www.g2.com/survey_responses/fireflies-ai-review-13058770)"** **Rating:** 4.5/5.0 stars *— Pasi R.* [Read full review](https://www.g2.com/survey_responses/fireflies-ai-review-13058770) --- #### What Are G2 Users Discussing About Fireflies.ai? - [How has Fireflies.ai supported your meeting transcription, and what features do you find most useful?](https://www.g2.com/discussions/how-has-fireflies-ai-supported-your-meeting-transcription-and-what-features-do-you-find-most-useful) - 1 comment - [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) - 2 comments, 1 upvote - [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) - 1 comment, 1 upvote - [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) - 1 comment, 1 upvote - [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) - 5 comments, 2 upvotes ### 3. [Paperflite](https://www.g2.com/products/paperflite/reviews) Paperflite is an end-to-end content management and sales enablement software that allows sales and marketing teams to store, organize, distribute and track their content while also giving you the ability to create and deliver stunning content experiences (custom microsites, landing pages, resources hubs, interactive experiences). Paperflite's Seek: Reinventing how revenue teams find information to sell without spending hours searching for answers. Like an all-knowing librarian for your content repositories showing you exactly what you want to see. Paperflite's heysales- Sales coaching. Disrupted. With heysales you can -build your buyer personas -create challenging scenarios -bring-in an AI expert to handle difficult questions -craft adaptive coaching Learn more at heysales.ai **Average Rating:** 4.7/5.0 **Total Reviews:** 335 **How Do G2 Users Rate Paperflite?** - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) **Who Is the Company Behind Paperflite?** - **Seller:** [Paperflite](https://www.g2.com/sellers/paperflite) - **Year Founded:** 2016 - **HQ Location:** Wyoming, Delaware - **Twitter:** @paperflite (495 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13177578/ (149 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Manager, Digital Marketing Executive - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 50% Mid-Market, 29% Small-Business #### What Are Paperflite's Pros and Cons? **Pros:** - Ease of Use (82 reviews) - Easy Sharing (42 reviews) - Sharing (42 reviews) - Content Management (31 reviews) - Helpful (31 reviews) **Cons:** - Limitations (20 reviews) - Missing Features (20 reviews) - Content Management (12 reviews) - Layout Issues (10 reviews) - Slow Loading (10 reviews) ### What Do G2 Reviewers Say About Paperflite? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Paperflite, highlighting its intuitive interface for effortless navigation and document sharing. - Users love the **easy sharing** capabilities of Paperflite, making it simple to organize and distribute content effectively. - Users love the **effortless content sharing** capabilities of Paperflite, enhancing collaboration and engagement across teams. - Users appreciate the **seamless content organization** in Paperflite, enhancing productivity and professionalism for sales teams. - Users value the **organization and customization features** of Paperflite, enhancing communication and personalizing resources effectively. **Cons:** - Users experience **occasional bugs and performance issues** that disrupt workflow and hinder smooth usability of Paperflite. - Users find the **missing features** in Paperflite hinder effective asset management and analytics clarity. - Users desire **better organization options** for file displays and encounter quirks with content viewing in Paperflite. - Users find **layout issues** frustrating, as they desire better display options and more intuitive navigation on different devices. - Users find the **slow loading times** frustrating, especially when managing large presentations and assets within Paperflite. #### What Are Recent G2 Reviews of Paperflite? **"[Great content management tool](https://www.g2.com/survey_responses/paperflite-review-8674946)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/paperflite-review-8674946) --- **"[Great Tool for Organizing and Sharing Sales & Marketing Content](https://www.g2.com/survey_responses/paperflite-review-12977921)"** **Rating:** 4.5/5.0 stars *— Verified User in Mechanical or Industrial Engineering* [Read full review](https://www.g2.com/survey_responses/paperflite-review-12977921) --- #### What Are G2 Users Discussing About Paperflite? - [What is Paperflite used for?](https://www.g2.com/discussions/what-is-paperflite-used-for) ### 4. [Grain](https://www.g2.com/products/grain/reviews) Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform everyday customer conversations into actionable revenue drivers by automatically identifying coaching opportunities, capturing key insights, and syncing them directly to your CRM to keep deals moving forward. With built-in automation and smart integration, Grain is free to start, simple to deploy, and cost-effective to scale across your entire organization. Superpower Your AEs Empower your account executives with AI-generated insights that drive results. Automatically update CRM properties, detect winning deal patterns using the “Deals” feature, and close more opportunities with meaningful, contextual data. Generate personalized follow-up emails in one click using meeting context, and instantly sync summaries and conversation details across your entire CRM ecosystem. Change Customer Success Send AI-driven customer feedback directly to sales, product, or leadership with a single click. Use Grain features like “Trackers” and “Ask,” along with MCP to highlight, share, and organize customer sentiment, requests, and milestones, ensuring teams stay aligned on what customers truly care about. Build Better Products Transform real customer conversations into context-informed deliverables including product briefs, roadmaps, and sprint plans. Keep teams connected with automatic Slack updates summarizing insights, next steps, and decisions. Grain helps you build better products and stronger customer relationships, faster. **Average Rating:** 4.6/5.0 **Total Reviews:** 304 **How Do G2 Users Rate Grain?** - **Ease of Use:** 9.4/10 (Category avg: 9.2/10) - **Knowledge Base:** 7.8/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 6.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Grain?** - **Seller:** [Grain Intelligence](https://www.g2.com/sellers/grain-intelligence) - **Year Founded:** 2018 - **HQ Location:** San Francisco, US - **Twitter:** @grainhq (1,984 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/grainhq/ (90 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Student, CEO - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 77% Small-Business, 20% Mid-Market #### What Are Grain's Pros and Cons? **Pros:** - Accuracy (3 reviews) - CRM Integration (3 reviews) - Customization (3 reviews) - Note-taking (3 reviews) - Salesforce Integration (3 reviews) **Cons:** - Integration Issues (4 reviews) - AI Inaccuracy (2 reviews) - AI Limitations (2 reviews) - Call Issues (2 reviews) - Expensive (2 reviews) ### What Do G2 Reviewers Say About Grain? *AI-generated summary from verified user reviews* **Pros:** - Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly. - Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease. - Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows. - Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors. - Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls. **Cons:** - Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage. - Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools. - Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows. - Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain. - Users find Grain to be **expensive** , especially for smaller teams needing access to essential features. #### What Are Recent G2 Reviews of Grain? **"[Grain Is Indispensable for My Content Team](https://www.g2.com/survey_responses/grain-review-12852818)"** **Rating:** 5.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/grain-review-12852818) --- **"[Grain is a must-have tool for any customer-facing team](https://www.g2.com/survey_responses/grain-review-12799111)"** **Rating:** 5.0/5.0 stars *— Maksym P.* [Read full review](https://www.g2.com/survey_responses/grain-review-12799111) --- #### What Are G2 Users Discussing About Grain? - [What is grain company?](https://www.g2.com/discussions/what-is-grain-company) - [How do you use grain recording?](https://www.g2.com/discussions/how-do-you-use-grain-recording) - 1 comment - [Is Grain Zoom free?](https://www.g2.com/discussions/is-grain-zoom-free) - [What is Grain software?](https://www.g2.com/discussions/what-is-grain-software) ### 5. [Spekit](https://www.g2.com/products/spekit/reviews) Spekit is the Rep Acceleration Platform that turns GTM knowledge and unified deal intelligence into in-workflow insights, coaching, actions and buyer-ready experiences, so revenue teams can ramp fast, stay fast, and win more. **Average Rating:** 4.6/5.0 **Total Reviews:** 298 **How Do G2 Users Rate Spekit?** - **Ease of Use:** 9.1/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.4/10 (Category avg: 8.8/10) - **Leaderboard:** 5.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.6/10 (Category avg: 8.5/10) **Who Is the Company Behind Spekit?** - **Seller:** [Spekit Inc.](https://www.g2.com/sellers/spekit-inc) - **Company Website:** https://spekit.com/ - **Year Founded:** 2018 - **HQ Location:** Denver, Colorado - **Twitter:** @spekitapp (1,169 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18421890/ (97 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Manager, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 68% Mid-Market, 21% Enterprise #### What Are Spekit's Pros and Cons? **Pros:** - Ease of Use (70 reviews) - Helpful (40 reviews) - Integrations (33 reviews) - Time-saving (30 reviews) - Navigation Ease (29 reviews) **Cons:** - Navigation Difficulties (12 reviews) - Inefficient Search Functionality (11 reviews) - Missing Features (11 reviews) - Learning Curve (9 reviews) - Inadequate Search Functionality (8 reviews) ### What Do G2 Reviewers Say About Spekit? *AI-generated summary from verified user reviews* **Pros:** - Users find Spekit's **ease of use** invaluable, enhancing integration and simplifying the onboarding process effectively. - Users appreciate the **immediate and effective training delivery** of Spekit, streamlining onboarding and supporting performance-driven coaching. - Users value the **seamless integrations** of Spekit, enhancing efficiency and making onboarding much smoother. - Users value the **time-saving features** of Spekit, enabling efficient training and immediate access to essential information. - Users appreciate the **intuitive navigation** of Spekit, enabling quick access to training materials and seamless content creation. **Cons:** - Users face **navigation difficulties** with Spekit, experiencing lags and challenges in finding relevant information quickly. - Users find the **inefficient search functionality** of Spekit limits their ability to find specific information quickly. - Users find the **missing features** frustrating, impacting the overall utility and customization of Spekit. - Users face a significant **learning curve** with Spekit, requiring time and training to fully utilize its features. - Users find the **inadequate search functionality** of Spekit frustrating, often leading to challenges in locating specific information. #### What Are Recent G2 Reviews of Spekit? **"[Spekit Deal Rooms are a Huge Improvement in my Sales Process](https://www.g2.com/survey_responses/spekit-review-12848777)"** **Rating:** 4.0/5.0 stars *— Evan S.* [Read full review](https://www.g2.com/survey_responses/spekit-review-12848777) --- **"[Deal Rooms That Keep Clients Organized Throughout the Sales Cycle](https://www.g2.com/survey_responses/spekit-review-12853922)"** **Rating:** 4.5/5.0 stars *— Cole D.* [Read full review](https://www.g2.com/survey_responses/spekit-review-12853922) --- #### What Are G2 Users Discussing About Spekit? - [What is Spekit used for?](https://www.g2.com/discussions/what-is-spekit-used-for) ### 6. [Clari](https://www.g2.com/products/clari/reviews) Clari+Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari+Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,503 **How Do G2 Users Rate Clari?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.3/10 (Category avg: 8.8/10) - **Leaderboard:** 8.3/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.1/10 (Category avg: 8.5/10) **Who Is the Company Behind Clari?** - **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft) - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @Salesloft (18,437 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2296178/ (1,097 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Mid-Market, 41% Enterprise #### What Are Clari's Pros and Cons? **Pros:** - Ease of Use (722 reviews) - Forecasting (486 reviews) - Features (365 reviews) - Salesforce Integration (326 reviews) - Helpful (287 reviews) **Cons:** - Limitations (186 reviews) - Limited Customization (150 reviews) - Learning Curve (147 reviews) - Missing Features (147 reviews) - Salesforce Integration (131 reviews) ### What Do G2 Reviewers Say About Clari? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in Clari for forecasting, appreciating its intuitive interface and seamless updates. - Users appreciate the **ease of use** in Clari's Forecasting, allowing quick updates and excellent tracking against quotas. - Users appreciate Clari for its **real-time updates and seamless Salesforce integration** , enhancing workflow efficiency and visibility in sales opportunities. - Users find the **Salesforce integration** invaluable for streamlined data management and enhanced forecasting capabilities within Clari. - Users find Clari **incredibly helpful** for easy forecasting and effective revenue management, simplifying admin tasks significantly. **Cons:** - Users experience **customization limitations** with Clari, making it difficult to meet unique business needs effectively. - Users find **limited customization** in Clari, hindering tailored solutions for unique business needs and team insights. - Users experience a **steep learning curve** with Clari due to initial configuration and a confusing UI layout. - Users find **missing features** in Clari, with limitations in filtering, customization, and mobile app functionality affecting their experience. - Users experience **inconsistent Salesforce data reflection** in Clari, leading to confusion and potential errors in reporting. #### What Are Recent G2 Reviews of Clari? **"[Clari has met and exceed our expectations for our GTM Oganization](https://www.g2.com/survey_responses/clari-review-10775002)"** **Rating:** 4.0/5.0 stars *— Eric M.* [Read full review](https://www.g2.com/survey_responses/clari-review-10775002) --- **"[Clari Platform Review from a RevOps Perspective](https://www.g2.com/survey_responses/clari-review-12400239)"** **Rating:** 5.0/5.0 stars *— Matt D.* [Read full review](https://www.g2.com/survey_responses/clari-review-12400239) --- #### What Are G2 Users Discussing About Clari? - [How does Groove's integration with Clari enhance sales and revenue operations?](https://www.g2.com/discussions/how-does-groove-s-integration-with-clari-enhance-sales-and-revenue-operations) - 1 comment - [How is Groove, a Clari Company being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-groove-a-clari-company-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - [How do I add groove to Gmail?](https://www.g2.com/discussions/how-do-i-add-groove-to-gmail) - 1 comment - [How much does groove cost?](https://www.g2.com/discussions/how-much-does-groove-cost) - 1 comment, 1 upvote - [What groove means in music?](https://www.g2.com/discussions/what-groove-means-in-music) - 7 comments ### 7. [Demodesk Coaching & AI](https://www.g2.com/products/demodesk-coaching-ai/reviews) Demodesk Coaching & AI turns sales conversations into revenue. Four AI agents handle the work reps have always hated: notes, CRM updates, coaching, deal risk. \*\*AI Assistant\*\* records and transcribes every sales call in 98 languages. It writes the summary, drafts the follow-up, and fills the CRM. Reps save 30 minutes per call on admin. \*\*AI Coach\*\* scores every conversation against MEDDIC, BANT, Challenger, or your own scorecard. Feedback lands seconds after the call ends. One manager can coach 50 reps, not 10. \*\*AI CRM Concierge\*\* keeps Salesforce, HubSpot, and Pipedrive clean. 99% field accuracy. No more pipeline reviews where half the data is missing. \*\*AI Analyst\*\* answers the questions you actually have. Which deals are at risk. Which competitors come up most. Which reps handle objections best. Ask in plain English, get answers from your own call data. \*\*AI Crew\*\* (the in-app section where custom agents live) extends everything. Describe a task like "scan my pipeline daily and post at-risk deals to Slack." Demodesk's AI Agent Builder sets it up. Install from 30+ pre-built agents and 158 marketplace skills. \*\*Why European teams pick Demodesk over Gong, Fathom, and Chorus\*\* Built in Munich. Operated entirely from EU data centers (Azure Frankfurt). ISO 27001:2022 certified. No transatlantic data transfers. Customer conversations and CRM data never train any AI model, including ours. Works council-compatible consent flows built in. Fine-tuned on 10 million real sales conversations. Zero setup. Value on day one, not after a six-month enterprise rollout. \*\*Pricing\*\* EUR 59/user/month monthly. EUR 49/user/month annual. Viewer seats free for managers, RevOps, enablement, and customer success. Compare that to Gong at EUR 108+/user/month plus a mandatory platform fee of EUR 5,000 to 50,000 per year. 14-day free trial. No credit card. Used by 300+ sales teams across Europe and North America: Porsche, OMR Reviews, Bosch, Treatwell, Enpal. Demodesk is the AI that does the job. Not the AI that tells you what to do. **Average Rating:** 4.8/5.0 **Total Reviews:** 59 **How Do G2 Users Rate Demodesk Coaching & AI?** - **Ease of Use:** 9.5/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.3/10 (Category avg: 8.8/10) - **Leaderboard:** 7.8/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Demodesk Coaching & AI?** - **Seller:** [Demodesk](https://www.g2.com/sellers/demodesk) - **Year Founded:** 2018 - **HQ Location:** Munich, Germany - **Twitter:** @demodesk (258 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/25165726/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Hospital & Health Care - **Company Size:** 63% Mid-Market, 37% Small-Business #### What Are Demodesk Coaching & AI's Pros and Cons? **Pros:** - AI Summary (6 reviews) - Helpful (6 reviews) - Automation (5 reviews) - CRM Integration (5 reviews) - Feedback Management (5 reviews) **Cons:** - AI Inaccuracy (3 reviews) - AI Limitations (3 reviews) - Integration Issues (3 reviews) - Accuracy Issues (1 reviews) - Calendar Issues (1 reviews) ### What Do G2 Reviewers Say About Demodesk Coaching & AI? *AI-generated summary from verified user reviews* **Pros:** - Users value the **AI-driven coaching and summaries** of Demodesk, enhancing their call evaluations and follow-up efficiency. - Users appreciate the **real-time, actionable feedback** from Demodesk Coaching & AI, enhancing sales performance effortlessly. - Users benefit from the **automation capabilities** of Demodesk Coaching & AI, enhancing sales calls and CRM management effortlessly. - Users value the **seamless CRM integration** of Demodesk, enhancing deal management and streamlining post-meeting follow-ups. - Users value the **valuable feedback management** provided by Demodesk's AI coach for improving calls and conversion rates. **Cons:** - Users note the **AI inaccuracy** in Demodesk Coaching & AI, as suggestions can be generic and contextually lacking. - Users find the **AI suggestions lacking in context** , often feeling generic and not tailored to specific situations. - Users report **integration issues** with CRM tools and delays in recordings, impacting overall efficiency and context awareness. - Users find the **accuracy issues** in transcription feature diminish the overall effectiveness and require manual corrections. - Users face issues with **calendar duplication** , causing confusion and hindering the integration with tools like Pipedrive. #### What Are Recent G2 Reviews of Demodesk Coaching & AI? **"[Instant Call Feedback and Automatic Hubspot Updates—A Top Tool](https://www.g2.com/survey_responses/demodesk-coaching-ai-review-12331684)"** **Rating:** 5.0/5.0 stars *— Julian W.* [Read full review](https://www.g2.com/survey_responses/demodesk-coaching-ai-review-12331684) --- **"[Expectations exceeded, Demodesk has already impressed us with the first attempts!](https://www.g2.com/survey_responses/demodesk-coaching-ai-review-11394167)"** **Rating:** 5.0/5.0 stars *— Michael S.* [Read full review](https://www.g2.com/survey_responses/demodesk-coaching-ai-review-11394167) --- ### 8. [tl;dv](https://www.g2.com/products/tl-dv/reviews) tl;dv is an AI meeting assistant and official partner of Anthropic. It automatically records video, transcribes and get AI Insights from Google Meet, Zoom and MS Teams for FREE. With tl;dv you can: 🎥 Video record meetings automatically in top quality 💬 Receive highly accurate transcription with speaker tags 🌎 Transcribe into 40+ languages 📌 Timestamp and highlight important call moments 🔗 Share links to recordings automatically to Slack and e-mail 🔍 Search your call library for any word spoken in meetings 💡 Integrate call insights into CRMs like Salesforce or Hubspot 🎞 Edit recording & create clips ✔ Revisit and edit meeting action points and takeaways 🙋‍♀️ Tag stakeholders and colleagues at any point during call 📝 Generate AI Notes following popular templates (or your own) ✍ Generate insights across 100s of meetings 💡 Improve team performance with BANT/MEDDIC scorecards (or your own) 💡 Improve how your team handles customer objections. At tl;dv we are committed to protecting the confidentiality, integrity, and availability of your data at all times. Our services are designed with a privacy-first approach and are encrypted & GDPR compliant. Keeping your data safe is our priority. Over two million users have already levelled up their calls with tl;dv 🙌 tl;dv is not only a free alternative to other meeting recorders, but also the one that makes the most use of AI to surface insights and help you onboard faster and improve your team performance in an efficient way. tl;dv offers a very generous free plan, as well as a plan for AI enthusiasts and another for scaling Sales & CS teams. **Average Rating:** 4.7/5.0 **Total Reviews:** 526 **How Do G2 Users Rate tl;dv?** - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.8/10 (Category avg: 8.8/10) - **Leaderboard:** 9.1/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.5/10 (Category avg: 8.5/10) **Who Is the Company Behind tl;dv?** - **Seller:** [tldx Solutions GmbH](https://www.g2.com/sellers/tldx-solutions-gmbh) - **Year Founded:** 2021 - **HQ Location:** Aachen, NRW - **Twitter:** @tldview (9,784 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tl-dv (63 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 71% Small-Business, 22% Mid-Market #### What Are tl;dv's Pros and Cons? **Pros:** - Ease of Use (224 reviews) - AI Summary (169 reviews) - Meetings (165 reviews) - Helpful (158 reviews) - Accuracy (139 reviews) **Cons:** - Recording Issues (71 reviews) - AI Inaccuracy (50 reviews) - Missing Features (43 reviews) - Meeting Management (39 reviews) - Accuracy Issues (35 reviews) ### What Do G2 Reviewers Say About tl;dv? *AI-generated summary from verified user reviews* **Pros:** - Users find tl;dv to be **simple to use** , enhancing focus during meetings without the stress of note-taking. - Users find tl;dv's **transcription and review features** vital for enhancing meeting productivity and personal growth. - Users love tl;dv for its **meeting productivity** , enabling focus while effortlessly capturing transcripts for easy reference. - Users find tl;dv to be **incredibly helpful** for enhancing meeting productivity and personal communication skills. - Users appreciate the **accuracy of transcriptions** by tl;dv, enhancing their ability to review and extract key information. **Cons:** - Users find the **recording issues** of tl;dv inconvenient, especially for in-person meetings and limited access in free accounts. - Users find **AI inaccuracies** frustrating, as important context is often missed and speaker differentiation can be inconsistent. - Users find the **missing download option for transcripts** and limited features in the free version frustrating for their needs. - Users find the **meeting management feature cumbersome** , facing glitches and limitations that hinder the user experience. - Users experience **accuracy issues** with transcriptions, making it difficult to find specific meetings and understand content. #### What Are Recent G2 Reviews of tl;dv? **"[TL;DV: Easy Setup, Powerful AI Summaries, and Seamless HubSpot Integration at a great price](https://www.g2.com/survey_responses/tl-dv-review-13115169)"** **Rating:** 5.0/5.0 stars *— Brendan M.* [Read full review](https://www.g2.com/survey_responses/tl-dv-review-13115169) --- **"[Accurate Multilingual Meeting Summaries That Save Me Time in HR Interviews](https://www.g2.com/survey_responses/tl-dv-review-13075796)"** **Rating:** 5.0/5.0 stars *— Manon H.* [Read full review](https://www.g2.com/survey_responses/tl-dv-review-13075796) --- #### What Are G2 Users Discussing About tl;dv? - [How has tl;dv supported your meeting recording and note-taking processes, and what features do you find most useful?](https://www.g2.com/discussions/how-has-tl-dv-supported-your-meeting-recording-and-note-taking-processes-and-what-features-do-you-find-most-useful) ### 9. [Showpad](https://www.g2.com/products/showpad/reviews) Showpad is a comprehensive revenue enablement platform designed to enhance the effectiveness of field selling teams. By integrating advanced AI capabilities with robust tools for content management, sales readiness, customer engagement, and actionable intelligence, Showpad provides a unified solution that empowers sales professionals to optimize their performance and drive revenue growth. Targeted at organizations across various industries, including manufacturing, healthcare, consumer packaged goods (CPG), and enterprise technology, Showpad caters to the needs of sales teams looking to streamline their processes and improve their engagement with customers. The platform is particularly beneficial for companies that require a centralized system to manage sales content, track customer interactions, and analyze performance metrics, enabling them to make data-driven decisions that enhance their sales strategies. Key features of Showpad include an intuitive content management system that allows users to easily access and share relevant materials with prospects, ensuring that sales representatives are always equipped with the right information. The platform also offers tools for training and onboarding, helping teams to quickly ramp up new hires and maintain high levels of sales readiness. Additionally, Showpad’s analytics capabilities provide insights into customer engagement and content effectiveness, allowing organizations to refine their approaches and maximize their impact. The unique combination of Showpad and Bigtincan has created a powerful platform that stands out in the revenue enablement category. By leveraging AI technology, Showpad not only enhances the efficiency of sales processes but also fosters a more personalized customer experience. This holistic approach ensures that sales teams can adapt to the evolving needs of their clients, ultimately leading to improved customer satisfaction and loyalty. With a proven track record of success, as evidenced by recognition from industry analysts and positive feedback from users, Showpad is committed to driving the next generation of field selling success. By providing a comprehensive suite of tools and resources, the platform enables organizations to achieve their revenue goals and create lasting value for their customers. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,838 **How Do G2 Users Rate Showpad?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.6/10 (Category avg: 8.8/10) - **Leaderboard:** 8.3/10 (Category avg: 8.8/10) - **Playbook Creation:** 7.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Showpad?** - **Seller:** [Showpad](https://www.g2.com/sellers/showpad) - **Year Founded:** 2011 - **HQ Location:** Waltham, MA - **Twitter:** @showpad (4,249 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2446860/ (452 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 44% Mid-Market, 40% Enterprise #### What Are Showpad's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Easy Sharing (13 reviews) - Content Quality (12 reviews) - Content Management (11 reviews) - Sales Efficiency (11 reviews) **Cons:** - Limitations (7 reviews) - Admin Issues (6 reviews) - Layout Issues (6 reviews) - Missing Features (6 reviews) - Content Management (5 reviews) ### What Do G2 Reviewers Say About Showpad? *AI-generated summary from verified user reviews* **Pros:** - Users benefit from the **ease of use** of Showpad, facilitating quick adoption and seamless content access. - Users value the **easy sharing** feature in Showpad, enhancing collaboration and improving access to essential materials. - Users appreciate the **ease of organizing and customizing diverse content formats** , enhancing engagement and sales effectiveness. - Users love the **unified content management** of Showpad, enhancing sales enablement and simplifying user adoption. - Users appreciate the **sales efficiency** of Showpad, enabling seamless content management and integration with CRM for better performance. **Cons:** - Users find the **limitations in content management** and organization features of Showpad to be overwhelming and cumbersome. - Users experience **admin issues** , finding content organization and syncing tasks tedious and time-consuming. - Users find **layout issues** in Showpad cumbersome, with limited shortcuts and cumbersome content uploading processes. - Users desire more **control over content recommendations** , citing issues with downloadability and mobile app limitations. - Users indicate that **content management is cumbersome** , making user onboarding and organization more challenging than desired. #### What Are Recent G2 Reviews of Showpad? **"[Simple to Use and Highly Effective for Sales Enablement](https://www.g2.com/survey_responses/showpad-review-12883498)"** **Rating:** 5.0/5.0 stars *— Adityapratap Singh G.* [Read full review](https://www.g2.com/survey_responses/showpad-review-12883498) --- **"[Showpad Streamlines Sales Content and Boosts Seller Productivity](https://www.g2.com/survey_responses/showpad-review-12966854)"** **Rating:** 5.0/5.0 stars *— Crystal L.* [Read full review](https://www.g2.com/survey_responses/showpad-review-12966854) --- #### What Are G2 Users Discussing About Showpad? - [As a new sales rep, how can I best utilize Showpad Content to enhance my sales presentations and track engagement?](https://www.g2.com/discussions/as-a-new-sales-rep-how-can-i-best-utilize-showpad-content-to-enhance-my-sales-presentations-and-track-engagement) - [What is Showpad Content used for?](https://www.g2.com/discussions/what-is-showpad-content-used-for) - [What is Showpad Coach used for?](https://www.g2.com/discussions/what-is-showpad-coach-used-for) - [What is content enablement?](https://www.g2.com/discussions/what-is-content-enablement) - 1 comment - [Who owns Showpad?](https://www.g2.com/discussions/who-owns-showpad) - 1 comment ### 10. [Outdoo AI](https://www.g2.com/products/outdoo-ai/reviews) Outdoo is the enterprise AI training and roleplay platform for customer-facing teams, designed to translate training into execution and measurable revenue outcomes. By connecting AI Tutor-led learning, pre-call roleplays, real customer conversations, and post-call analysis, Outdoo closes the loop from preparation to performance. Outdoo AI delivers realistic multi-persona and video roleplays, AI Tutors that transform resources into live training, and unified AI scorecards that apply the same methodology across training and real customer conversations. With workflow simulation, personalized learning paths, SCORM and xAPI support, and 120+ integrations, Outdoo helps organizations drive consistent performance at scale. Trusted by 250+ enterprises worldwide, including Globe Life, Cvent, Invitation Homes, and Keller Williams. Ranked #1 in customer satisfaction on G2. Key features include: \* AI-powered roleplay simulations grounded in real customer scenarios \* Unified scorecards for both practice sessions and live interactions \* Personalized micro-learning tied to skill gaps \* Manager dashboards for tracking readiness and coaching effectiveness \* Enterprise integrations across LMS, CRM, and conversation intelligence platforms Outdoo is used by organizations seeking structured, measurable coaching processes that link training directly to real-world performance. **Average Rating:** 4.6/5.0 **Total Reviews:** 168 **How Do G2 Users Rate Outdoo AI?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.4/10 (Category avg: 8.8/10) - **Leaderboard:** 8.1/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Outdoo AI?** - **Seller:** [Outdoo AI](https://www.g2.com/sellers/outdoo-ai) - **Company Website:** https://www.outdoo.ai/ - **Year Founded:** 2022 - **HQ Location:** San Francisco, US - **Twitter:** @OutdooAI (68 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/outdooai/ (21 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Success Manager, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Small-Business, 45% Mid-Market #### What Are Outdoo AI's Pros and Cons? **Pros:** - Ease of Use (67 reviews) - Helpful (47 reviews) - Recording (40 reviews) - Call Recording (36 reviews) - AI Summary (34 reviews) **Cons:** - Call Issues (17 reviews) - Accuracy Issues (15 reviews) - AI Inaccuracy (15 reviews) - Missing Features (11 reviews) - Recording Issues (11 reviews) ### What Do G2 Reviewers Say About Outdoo AI? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Outdoo AI, making data analysis and call management straightforward and efficient. - Users find Outdoo AI to be a **helpful mentor** , greatly enhancing their sales pitch and objection handling skills. - Users value the **effective call recordings** of Outdoo AI, facilitating focused reviews and team performance improvements. - Users value the **detailed and concise call summaries** provided by Outdoo AI, enhancing focus during discussions. - Users appreciate the **time-saving call summaries** that provide clear insights and highlight main discussion points effectively. **Cons:** - Users experience **call issues** such as unfair grading and confusion with call participation and recording notifications. - Users report **accuracy issues** with ratings on calls, leading to confusion and mixed results in assessments. - Users find the **AI inaccuracies** in Outdoo AI concerning, as it often misinterpret call content and ratings. - Users note a lack of **customizable analytics** and CRM integrations, affecting usability and functionality of Outdoo AI. - Users report **recording issues** such as inaccurate transcriptions and delays in processing times, affecting overall usability. #### What Are Recent G2 Reviews of Outdoo AI? **"[Outdoo gives us unparalleled visibility into Sales conversations and pipeline progress](https://www.g2.com/survey_responses/outdoo-ai-review-11528226)"** **Rating:** 4.5/5.0 stars *— Luka B.* [Read full review](https://www.g2.com/survey_responses/outdoo-ai-review-11528226) --- **"[User-Friendly Automation That Boosts Productivity](https://www.g2.com/survey_responses/outdoo-ai-review-12971039)"** **Rating:** 4.5/5.0 stars *— Kishan K.* [Read full review](https://www.g2.com/survey_responses/outdoo-ai-review-12971039) --- #### What Are G2 Users Discussing About Outdoo AI? - [What is MeetRecord used for?](https://www.g2.com/discussions/what-is-meetrecord-used-for) - 1 comment ### 11. [Salesfinity](https://www.g2.com/products/salesfinity/reviews) Salesfinity – The AI Dialer Built for Modern SDR & AE Teams Salesfinity is the AI-powered dialer built for high-performing outbound teams who want more conversations, more meetings, and less grind. Traditional dialers are slow, disconnected, and waste 80% of reps’ time on voicemails, spam numbers, and manual follow-ups. Salesfinity changes that. Our AI Parallel Dialer connects SDRs with 5.2× more prospects by calling multiple validated numbers at once—only transferring live human answers to reps. But speed is just the start. Salesfinity also enriches your contact lists in real time using 6+ data providers to replace bad numbers and recover lost leads. Once a rep speaks with a “good fit, not now” contact, Nurture AI automatically schedules the perfect follow-up, tracks buying signals, and re-engages when timing is right. Remote team? No problem. The Salesfloor feature brings everyone together with live leaderboards, whisper coaching, and call competitions that make dialing exciting again. Meanwhile, AI Call Scoring and 360° Rep Profiles show managers exactly who’s improving and where to coach—no more guessing. Salesfinity integrates natively with HubSpot, Salesforce, Outreach, Salesloft, Amplemarket, and Apollo, auto-logging every call and outcome so your CRM stays clean without manual work. Join fast-growing companies like Coderabbit.ai, Insight Assurance, Qodo AI, and Oligo Security, who doubled their connect rates and slashed calling time by 75%. If your SDRs still spend hours clicking “next call,” it’s time to upgrade. Book a 30-minute demo and see how Salesfinity helps your team 3–5× their live connects—without adding headcount. **Average Rating:** 4.8/5.0 **Total Reviews:** 117 **How Do G2 Users Rate Salesfinity?** - **Ease of Use:** 9.5/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.5/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 9.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Salesfinity?** - **Seller:** [Salesfinity](https://www.g2.com/sellers/salesfinity) - **Year Founded:** 2022 - **HQ Location:** San Francisco, California - **LinkedIn® Page:** https://www.linkedin.com/company/salesfinity-co (23 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** BDR, SDR - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Small-Business, 32% Mid-Market #### What Are Salesfinity's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Time-saving (41 reviews) - Easy Setup (23 reviews) - Helpful (21 reviews) - Parallel Dialer (21 reviews) **Cons:** - Call Issues (16 reviews) - Missing Features (7 reviews) - Audio Issues (5 reviews) - Connection Issues (5 reviews) - Learning Curve (5 reviews) ### What Do G2 Reviewers Say About Salesfinity? *AI-generated summary from verified user reviews* **Pros:** - Users find Salesfinity to be very **easy to use** , appreciating its clean layout and strong customer support. - Users value the **time-saving features** of Salesfinity, significantly enhancing call volume while reducing dialing time. - Users enjoy the **easy setup** of Salesfinity, allowing quick integration and immediate booking of meetings. - Users find Salesfinity's **efficient multi-call feature** and organized interface highly beneficial for managing their calls effectively. - Users love the **parallel dialer** of Salesfinity for its speed and convenience in making multiple calls simultaneously. **Cons:** - Users experience **call issues** with delays and limitations in dialing features, affecting overall efficiency and satisfaction. - Users note **missing features** in Salesfinity, including account mapping and improved call switching in the dialer. - Users report **audio issues** with Salesfinity, affecting quality and causing repetitive sounds during extensive calling sessions. - Users report **connection issues** with Salesfinity, citing delays and voice quality problems during calls. - Users experience a **short learning curve** with Salesfinity's advanced features, but adaptability leads to a smooth workflow. #### What Are Recent G2 Reviews of Salesfinity? **"[Salesfinity: Transformative Productivity and User-Friendly Interface](https://www.g2.com/survey_responses/salesfinity-review-12749945)"** **Rating:** 4.0/5.0 stars *— Mark D.* [Read full review](https://www.g2.com/survey_responses/salesfinity-review-12749945) --- **"[Awesome Team, Ever-Improving Product, and Responsive Support](https://www.g2.com/survey_responses/salesfinity-review-13079592)"** **Rating:** 5.0/5.0 stars *— John O.* [Read full review](https://www.g2.com/survey_responses/salesfinity-review-13079592) --- ### 12. [Sybill.ai](https://www.g2.com/products/sybill-ai/reviews) Sybill is a sophisticated AI solution tailored for sales teams, designed to enhance customer engagement and streamline deal management processes. By leveraging advanced artificial intelligence technologies, Sybill transforms the way sales professionals interact with data and clients, making it an essential tool for modern sales environments. This AI-driven platform is particularly beneficial for sales teams looking to optimize their workflows and improve communication with customers. It caters to a diverse audience, including small businesses and large enterprises, all seeking to enhance their sales strategies. Sybill's features are specifically designed to address common challenges faced by sales professionals, such as managing call notes, follow-ups, and CRM updates, thereby allowing teams to focus on building relationships rather than administrative tasks. One of the standout features of Sybill is 'Ask Sybill', which enables users to quickly understand key details from sales calls, including customer pain points and actionable items. This feature not only saves time but also ensures that critical information is captured accurately. Additionally, the Automated CRM Notes functionality allows sales representatives to have their notes automatically populated into their CRM systems, significantly boosting efficiency and reducing the risk of human error. Sybill also offers AI-Generated Follow-Up Emails, which streamline the communication process by allowing sales teams to spend more time engaging with clients rather than drafting emails. The platform's Automatic CRM updates cover over 30 fields, utilizing data from multiple calls and emails to keep customer records current and comprehensive. These capabilities contribute to enhanced win rates by providing immediate insights into call outcomes, enabling teams to strategize more effectively. Moreover, Sybill facilitates a faster ramp-up for new team members by increasing visibility into past interactions and customer data. This feature shortens the learning curve for new sales representatives, allowing them to become productive more quickly. Trusted by over 450 leading global companies, including industry giants, Sybill is recognized for its ability to elevate customer engagement and drive superior sales performance. By integrating Sybill into their operations, sales teams can harness the power of AI to enhance their effectiveness and achieve their goals. **Average Rating:** 4.8/5.0 **Total Reviews:** 147 **How Do G2 Users Rate Sybill.ai?** - **Ease of Use:** 9.5/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.4/10 (Category avg: 8.8/10) - **Leaderboard:** 8.5/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Sybill.ai?** - **Seller:** [Sybill](https://www.g2.com/sellers/sybill) - **Company Website:** https://www.sybill.ai - **Year Founded:** 2021 - **HQ Location:** Mountain View, US - **Twitter:** @sybill_ai (81 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sybill/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, CEO - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 66% Small-Business, 33% Mid-Market #### What Are Sybill.ai's Pros and Cons? **Pros:** - Accuracy (2 reviews) - Call Recording (2 reviews) - Ease of Use (2 reviews) - Time-saving (2 reviews) - Action Items (1 reviews) **Cons:** - Accuracy Issues (1 reviews) - AI Limitations (1 reviews) - Call Issues (1 reviews) - Call Limitations (1 reviews) - Confusion (1 reviews) ### What Do G2 Reviewers Say About Sybill.ai? *AI-generated summary from verified user reviews* **Pros:** - Users value the **accuracy** of Sybill.ai, appreciating its precise meeting insights and seamless integration for enhanced productivity. - Users love the **quick and efficient call recording** feature of Sybill.ai, saving them significant time and effort. - Users appreciate the **ease of use** of Sybill.ai, finding the setup process and integrations remarkably efficient and seamless. - Users value the **time-saving capabilities** of Sybill.ai, allowing them to focus on tasks without missing critical follow-ups. - Users find the **engagement scoring feature** valuable for identifying areas of improvement and enhancing communication skills. **Cons:** - Users experience **accuracy issues** with Sybill.ai, leading to misclassification of calls and hampering functionality. - Users are frustrated by the **limitations of AI** , including inaccuracies and lack of integration that hinder productivity. - Users often face **call identification issues** with Sybill.ai, limiting the tool’s effectiveness in classifying various call types. - Users are frustrated by the **call limitations** of Sybill.ai, affecting their ability to efficiently manage recorded content. - Users find **content sharing of calls cumbersome** , which complicates the overall user experience with Sybill.ai. #### What Are Recent G2 Reviews of Sybill.ai? **"[Best Meeting Assistant That Saves Me a Ton of Time + Keeps My Messaging Sharp](https://www.g2.com/survey_responses/sybill-ai-review-11275732)"** **Rating:** 5.0/5.0 stars *— Mandy M.* [Read full review](https://www.g2.com/survey_responses/sybill-ai-review-11275732) --- **"[Sybill.ai Makes Meeting Notes Effortless with Transcripts and Action Items](https://www.g2.com/survey_responses/sybill-ai-review-12938321)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/sybill-ai-review-12938321) --- ### 13. [Revenue.io](https://www.g2.com/products/revenue-io/reviews) Revenue.io is a Salesforce-native revenue platform that unifies sales engagement, sales dialer, conversation intelligence, sales enablement, revenue intelligence, and real-time coaching in a single system. Unlike standalone tools that sit outside the CRM and sync data back later, Revenue.io operates directly inside Salesforce. Every call, email, meeting, and engagement signal is captured and recorded in the CRM in real time. The platform is designed to improve sales execution while preserving Salesforce as the system of record. Learn more at www.revenue.io. **Average Rating:** 4.7/5.0 **Total Reviews:** 570 **How Do G2 Users Rate Revenue.io?** - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.0/10 (Category avg: 8.8/10) - **Leaderboard:** 9.2/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Revenue.io?** - **Seller:** [Revenue.io](https://www.g2.com/sellers/revenue-io) - **Year Founded:** 2012 - **HQ Location:** Los Angeles, CA - **Twitter:** @revenue_io (4,277 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2625815/ (102 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative, Account Executive - **Top Industries:** Computer Software, Financial Services - **Company Size:** 59% Mid-Market, 22% Small-Business #### What Are Revenue.io's Pros and Cons? **Pros:** - Customer Support (32 reviews) - Ease of Use (28 reviews) - Helpful (28 reviews) - Easy Setup (25 reviews) - Salesforce Integration (25 reviews) **Cons:** - Call Issues (10 reviews) - Missing Features (8 reviews) - Limited Features (7 reviews) - Connection Issues (6 reviews) - Dialer Issues (6 reviews) ### What Do G2 Reviewers Say About Revenue.io? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **exceptional customer support** from Revenue.io, delivering fast, friendly, and effective assistance whenever needed. - Users find Revenue.io **very easy to use and intuitive** , streamlining workflows and enhancing team productivity effortlessly. - Users commend the **exceptional support** from Revenue.io, with responsive, friendly assistance enhancing their experience significantly. - Users highlight the **easy setup process** with Revenue.io, enjoying seamless implementation and exceptional support from the team. - Users value the **seamless Salesforce integration** , which enhances efficiency and minimizes admin work in sales operations. **Cons:** - Users experience **call issues** like headset disconnections and challenges tracking call history, affecting usability during meetings. - Users desire **missing advanced features** in Revenue.io, including AI enhancements and better support communication options. - Users find the **limited features** of Revenue.io restrict their integration options and overall mobile experience. - Users face **connection issues** with Revenue.io, experiencing dropped calls and unreliable mobile functionality. - Users experience **dialer issues** , such as trouble locating calls and tracking recent contacts efficiently. #### What Are Recent G2 Reviews of Revenue.io? **"[Effortless Sales Automation with Salesforce Integration](https://www.g2.com/survey_responses/revenue-io-review-12801480)"** **Rating:** 4.5/5.0 stars *— Alex M.* [Read full review](https://www.g2.com/survey_responses/revenue-io-review-12801480) --- **"[Empowers Sales with Easy Call Review and Coaching](https://www.g2.com/survey_responses/revenue-io-review-13020882)"** **Rating:** 5.0/5.0 stars *— Angelique G.* [Read full review](https://www.g2.com/survey_responses/revenue-io-review-13020882) --- #### What Are G2 Users Discussing About Revenue.io? - [What is Revenue.io used for?](https://www.g2.com/discussions/revenue-io-what-is-revenue-io-used-for) - [What is Revenue.io used for?](https://www.g2.com/discussions/what-is-revenue-io-used-for) ### 14. [Awarathon](https://www.g2.com/products/awarathon/reviews) Awarathon is a first-of-its-kind AI-enabled, video roleplay platform that ensures your sales teams make the perfect pitch. Consistently. It is a dynamic tool for video-roleplay-led sales coaching. Its feature-rich platform goes beyond basic video-roleplay functionality to comprehensively address the needs of a fast-growing sales team. How are we different? Our proprietary AI trainer breaks down each element of the perfect sales pitch to provide actionable feedback to sales reps, so that your company’s message is communicated consistently. From body language to gestures to contextual speech intent, the software maps every key knowledge and skill parameter. Robust, customizable reports help you identify critical gaps and improvement areas. At a team as well as rep level, detailed insights help you address learning needs in a clearly targeted manner. What problems do we solve? We assist companies to improve their sales process online, streamline their sales operations, provide robust reports at various levels, manage their content repository properly, track sales quotas, enhance your sale teams knowledge and they practice through assessments. In return, all these will help your organization scale your sales efforts, forecast sales for the next quarter, improve the team’s performance, and close deals effectively than ever before. **Average Rating:** 4.8/5.0 **Total Reviews:** 50 **How Do G2 Users Rate Awarathon?** - **Ease of Use:** 9.5/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.2/10 (Category avg: 8.8/10) - **Leaderboard:** 9.2/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Awarathon?** - **Seller:** [Awarathon](https://www.g2.com/sellers/awarathon) - **Year Founded:** 2016 - **HQ Location:** Goregaon, Mumbai, Maharashtra - **Twitter:** @Awarathon (29 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/awarathon/ (72 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Pharmaceuticals, Education Management - **Company Size:** 38% Enterprise, 36% Mid-Market #### What Are Awarathon's Pros and Cons? **Pros:** - Helpful (3 reviews) - AI Integration (2 reviews) - Coaching (2 reviews) - Feedback Management (2 reviews) - AI Summary (1 reviews) **Cons:** - Call Issues (2 reviews) - Login Issues (2 reviews) - AI Inaccuracy (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Awarathon? *AI-generated summary from verified user reviews* **Pros:** - Users find Awarathon's platform **exceptionally helpful** for personalized training and real-world assessments, enhancing agent performance. - Users appreciate the **realistic training scenarios** provided by Awarathon's AI integration, enhancing agents' pitching skills effectively. - Users value Awarathon's **one-on-one coaching** , which offers personalized feedback that greatly enhances training effectiveness. - Users value the **instant personalized feedback** feature, enhancing training effectiveness and improving agent performance significantly. - Users value the **interactive AI coaching** of Awarathon, enhancing realistic practice and engagement across diverse languages. **Cons:** - Users report **call issues** with Awarathon, though the support team is helpful in resolving problems. - Users faced initial **login issues** , but found the support team to be helpful in resolving them. - Users encountered some **AI inaccuracy** issues initially, but appreciated the helpful support team for assistance. - Users experienced a **steep learning curve** with Awarathon initially, but commend customer support for assistance. #### What Are Recent G2 Reviews of Awarathon? **"[Best Platform to elevate Product Knowledge and Sales Skills with AI-Powered Training](https://www.g2.com/survey_responses/awarathon-review-10716345)"** **Rating:** 4.5/5.0 stars *— Verified User in Insurance* [Read full review](https://www.g2.com/survey_responses/awarathon-review-10716345) --- **"[Effective sales readiness to support the diverse needs of medical representatives.](https://www.g2.com/survey_responses/awarathon-review-10770072)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/awarathon-review-10770072) --- #### What Are G2 Users Discussing About Awarathon? - [What is Awarathon used for?](https://www.g2.com/discussions/what-is-awarathon-used-for) ### 15. [Quantified AI](https://www.g2.com/products/quantified-ai/reviews) Power Sales Performance with AI Sales Coaching, Realistic Sales Simulations, and Data-Driven Insights on how your Reps are perceived by your customers. **Average Rating:** 4.5/5.0 **Total Reviews:** 16 **How Do G2 Users Rate Quantified AI?** - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.1/10 (Category avg: 8.8/10) - **Leaderboard:** 6.3/10 (Category avg: 8.8/10) - **Playbook Creation:** 7.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Quantified AI?** - **Seller:** [Quantified](https://www.g2.com/sellers/quantified) - **Year Founded:** 2012 - **HQ Location:** Austin, Texas - **LinkedIn® Page:** http://www.linkedin.com/company/quantified-ai (40 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 56% Small-Business, 25% Enterprise #### What Are Quantified AI's Pros and Cons? **Pros:** - Coaching (2 reviews) - Efficiency (2 reviews) - Employee Development (2 reviews) - AI Integration (1 reviews) - Analytics (1 reviews) **Cons:** - Learning Curve (2 reviews) - AI Inaccuracy (1 reviews) - AI Limitations (1 reviews) - Complexity (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Quantified AI? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **effective coaching** provided by Quantified AI, enhancing onboarding and training experiences significantly. - Users appreciate the **great efficiency** of Quantified AI, enhancing sales training and performance effectiveness. - Users value the **Employee Development** features of Quantified AI, enhancing onboarding and providing a safe learning environment. - Users appreciate the **AI integration** in Quantified AI, enhancing sales training with powerful simulations and coaching. - Users value the **powerful business analytics** of Quantified AI, enhancing sales training efficiency and effectiveness. **Cons:** - Users note a significant **learning curve** with Quantified AI, requiring time and effort for effective adoption and engagement. - Users express concerns about **AI inaccuracy** , noting that realistic customer interactions require more practice for the avatar. - Users find that the **AI limitations** in avatar training hinder its ability to effectively simulate diverse customer interactions. - Users find the **complexity of avatar training** challenging, hindering effective learning and diverse customer interaction capability. - Users face **integration issues** with Quantified AI, preferring direct platform integration for smoother functionality and engagement. #### What Are Recent G2 Reviews of Quantified AI? **"[Onboarding Certifications](https://www.g2.com/survey_responses/quantified-ai-review-10383116)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/quantified-ai-review-10383116) --- **"[Accelerated performance improvement for new hires](https://www.g2.com/survey_responses/quantified-ai-review-10386645)"** **Rating:** 5.0/5.0 stars *— Tyler N.* [Read full review](https://www.g2.com/survey_responses/quantified-ai-review-10386645) --- ### 16. [Avoma](https://www.g2.com/products/avoma/reviews) Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Intelligence, Avoma empowers teams to streamline workflows, enhance customer interactions, and accelerate growth. With Avoma, you can automatically schedule and record meetings, receive full transcripts and AI-generated notes, and sync actionable insights directly to your CRM. Its AI-powered technology helps capture crucial customer information before, during, and after meetings—providing real-time insights and auto-scoring sales and customer calls with AI-powered scorecards. Avoma’s advanced Revenue Intelligence capabilities streamline forecasting and pipeline reviews with deal engagement activity, deal health and risk scores, and automated win/loss analysis. Built to empower both customer-facing reps and leaders, Avoma provides actionable insights at every stage of the customer journey. For more information, visit avoma.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,350 **How Do G2 Users Rate Avoma?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.3/10 (Category avg: 8.8/10) - **Leaderboard:** 8.1/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Avoma?** - **Seller:** [Avoma](https://www.g2.com/sellers/avoma) - **Year Founded:** 2017 - **HQ Location:** Palo Alto, California - **Twitter:** @AvomaInc (391 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18128169/ (66 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Success Manager, Account Executive - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 53% Small-Business, 46% Mid-Market #### What Are Avoma's Pros and Cons? **Pros:** - Helpful (18 reviews) - Transcripts (16 reviews) - Accuracy (14 reviews) - Recording Features (13 reviews) - Summarization (13 reviews) **Cons:** - Recording Issues (11 reviews) - AI Inaccuracy (10 reviews) - Accuracy Issues (9 reviews) - Transcript Accuracy (9 reviews) - Inaccurate Transcripts (8 reviews) ### What Do G2 Reviewers Say About Avoma? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **seamless and reliable experience** with Avoma, enhancing their call recording and review efficiency. - Users value the **seamless transcription feature** of Avoma, enhancing efficiency and accuracy in managing sales call insights. - Users value the **high accuracy** of Avoma, enjoying seamless recordings and reliable transcriptions without errors. - Users enjoy the **seamless recording and summarization** features of Avoma, enhancing meeting efficiency and organization. - Users benefit from **efficient meeting summarization** with Avoma, saving time and enhancing follow-up insights effortlessly. **Cons:** - Users report **recording issues** with Avoma, including notetaker drop-offs and unreliable transcription quality. - Users note occasional **AI inaccuracy** in transcription, leading to misunderstandings that may affect meeting insights. - Users report occasional **accuracy issues** with transcription, especially with accents or background noise requiring manual corrections. - Users experience occasional **transcription errors** with Avoma's AI, affecting accuracy during meetings with background noise or multiple speakers. - Users report **inaccurate transcripts** from Avoma, which can lead to misunderstandings and missed insights during meetings. #### What Are Recent G2 Reviews of Avoma? **"[Avoma Makes Meeting Notes, Summaries, and Action Items Effortless](https://www.g2.com/survey_responses/avoma-review-12500213)"** **Rating:** 5.0/5.0 stars *— Miles H.* [Read full review](https://www.g2.com/survey_responses/avoma-review-12500213) --- **"[Stress-Free Meeting Tracking with Structured Notes and Easy Search](https://www.g2.com/survey_responses/avoma-review-12413291)"** **Rating:** 4.5/5.0 stars *— Sanket P.* [Read full review](https://www.g2.com/survey_responses/avoma-review-12413291) --- #### What Are G2 Users Discussing About Avoma? - [What is Avoma used for?](https://www.g2.com/discussions/what-is-avoma-used-for) ### 17. [Koncert](https://www.g2.com/products/koncert/reviews) Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Koncert leverages artificial intelligence to facilitate more meaningful conversations and build robust sales pipelines. The platform automates the traditionally manual process of dialing prospects, allowing users to connect with live prospects more efficiently and significantly increase their conversation rates. Targeted primarily at sales professionals and organizations looking to optimize their outreach efforts, Koncert offers a suite of dialer options tailored to various sales workflows. These include the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer. Each option integrates seamlessly with leading Customer Relationship Management (CRM) systems, ensuring that sales teams can streamline their processes without disrupting their existing workflows. This adaptability makes Koncert an ideal solution for businesses of all sizes seeking to enhance their sales engagement strategies. The key features of Koncert's dialer technology include automation capabilities that enable sales teams to connect with prospects at an unprecedented scale. By automating the dialing process, sales representatives can focus on engaging with prospects rather than spending time on manual dialing. This not only increases the number of conversations but also optimizes productivity, allowing teams to allocate their time and resources more effectively. The platform also includes AI PitchLab, which trains representatives in real time with AI-powered feedback on tone, pacing, and talk-to-listen ratios, turning every call into a coaching opportunity. Additionally, Koncert offers Waterfall Data Enrichment, which automates prospect list clean-up and boosts connect rates with accurate, enriched data from multiple sources. This feature enhances the quality of leads that sales teams engage with, further improving the likelihood of successful conversions. The platform also provides valuable insights for coaching and training purposes, enabling sales managers to refine their strategies and improve overall team performance. Koncert's AI-driven auto dialer and cadence platform stand out in the B2B sales tools market by offering a comprehensive solution that enhances both conversation rates and pipeline development. The ability to customize dialing strategies based on specific sales workflows ensures that organizations can implement a solution that meets their unique needs. By empowering sales teams to engage more effectively with prospects, Koncert plays a crucial role in driving business growth and achieving sales objectives. **Average Rating:** 4.6/5.0 **Total Reviews:** 407 **How Do G2 Users Rate Koncert?** - **Ease of Use:** 9.1/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.9/10 (Category avg: 8.8/10) - **Leaderboard:** 8.8/10 (Category avg: 8.8/10) - **Playbook Creation:** 7.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Koncert?** - **Seller:** [Koncert](https://www.g2.com/sellers/koncert) - **Company Website:** https://www.koncert.com/ - **Year Founded:** 2004 - **HQ Location:** Windham, NH - **Twitter:** @koncert (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2590826/ (53 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Sales Development Representative, SDR - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Mid-Market, 36% Small-Business #### What Are Koncert's Pros and Cons? **Pros:** - Time-saving (56 reviews) - Efficiency (46 reviews) - Lead Generation (39 reviews) - Ease of Use (32 reviews) - Automation (31 reviews) **Cons:** - Call Issues (35 reviews) - Dialer Issues (28 reviews) - Slow Loading (12 reviews) - Software Bugs (12 reviews) - Delays (11 reviews) ### What Do G2 Reviewers Say About Koncert? *AI-generated summary from verified user reviews* **Pros:** - Users value the **time-saving capabilities** of Koncert, allowing efficient cold calling and quick data management. - Users value the **efficiency** of Koncert, allowing for quicker dialing and increased productivity in booking meetings. - Users love the **efficient lead generation** capabilities of Koncert, boosting their dialing speed and meeting bookings. - Users appreciate the **ease of use** of Koncert, highlighting its user-friendly design and effective results. - Users appreciate the **automation features** of Koncert, enabling efficient prospecting without manual dialing hassle. **Cons:** - Users report frequent **call issues** , including audio glitches and difficulties with dialing multiple lines effectively. - Users report frequent **dialer issues** , including glitches and difficulties with audio and tracking multiple calls. - Users experience **slow loading** issues with Koncert during high volume dialing, affecting call flow and synchronization. - Users experience occasional **software bugs** with Koncert, including crashes and issues with list uploads from Salesforce. - Users experience a **delay in communication** when calls are picked up, causing frustration during conversations. #### What Are Recent G2 Reviews of Koncert? **"[AI-Powered Parallel Dialing That Connects to Humans Faster—Great Value](https://www.g2.com/survey_responses/koncert-review-13090842)"** **Rating:** 5.0/5.0 stars *— Cindy Z.* [Read full review](https://www.g2.com/survey_responses/koncert-review-13090842) --- **"[Highly Efficient Calling Solution with Excellent Support](https://www.g2.com/survey_responses/koncert-review-13089473)"** **Rating:** 5.0/5.0 stars *— Lam T.* [Read full review](https://www.g2.com/survey_responses/koncert-review-13089473) --- #### What Are G2 Users Discussing About Koncert? - [What is Koncert used for?](https://www.g2.com/discussions/what-is-koncert-used-for) ### 18. [Sales Ask](https://www.g2.com/products/sales-ask/reviews) SalesAsk is the AI sales coaching platform for outside sales teams. We focus on in-person meetings, not phone calls. Reps record client meetings on mobile, then SalesAsk transcribes, analyzes, and turns every conversation into coaching moments. Coach Dean, our built-in AI sales coach, gives instant feedback, points out missed questions, flags weak framing, and suggests next steps. Leaders get a true view of what is said in the field, without sitting in the truck. Teams use SalesAsk to run virtual ridealongs at scale. Managers review key moments, compare rep talk tracks, and see consistent scorecards across territories. Roleplays are now part of the product. Reps can practice objections, pricing talks, and discovery in a guided session, then receive Coach Dean’s notes on clarity, tone, and outcomes. This tight loop of practice, real-world execution, and feedback helps new reps ramp fast and top reps refine their edge. What you get out of the box: meeting capture for in-person sales, accurate transcription, summaries, action items, and coaching prompts. Conversation analytics show question ratio, talk-listen balance, and topic coverage. Scorecards align to your sales process, so you can track discovery, demo flow, value proof, and close. Leaderboards and rep comparisons highlight coaching priorities. Admins can export insights to the tools you use for reporting and follow-ups. Who we serve: field and showroom teams in home services, construction, remodeling, roofing, HVAC, solar, real estate sales centers, and other high-touch industries. If your reps win or lose in the home or on site, SalesAsk gives you the data and coaching to improve close rates, protect margin, and raise consistency across the team. Why customers choose SalesAsk: simple setup, zero change to the buyer experience, and fast time to value. Record the meeting, get clear insights, and act. Coach Dean keeps coaching active between 1-on-1s, while virtual ridealongs let leaders review more meetings in less time. With SalesAsk, you build a system that trains every rep, every day. **Average Rating:** 5.0/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Sales Ask?** - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) **Who Is the Company Behind Sales Ask?** - **Seller:** [Sales Ask](https://www.g2.com/sellers/sales-ask) - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/sales-ask (35 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Construction - **Company Size:** 140% Small-Business, 40% Mid-Market #### What Are Sales Ask's Pros and Cons? **Pros:** - Helpful (15 reviews) - Ease of Use (9 reviews) - AI Summary (8 reviews) - CRM Integration (8 reviews) - Accuracy (7 reviews) **Cons:** - Recording Issues (8 reviews) - Time-Consuming (7 reviews) - Learning Curve (5 reviews) - Video Issues (5 reviews) - AI Limitations (4 reviews) ### What Do G2 Reviewers Say About Sales Ask? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **AI-driven analysis** in Sales Ask, facilitating clear communication and effective coaching for consistent messaging. - Users commend the **ease of use** of Sales Ask, facilitating seamless integration and straightforward adoption across teams. - Users appreciate the **AI-driven analysis** in Sales Ask, enhancing communication clarity and enabling precise coaching across teams. - Users appreciate the **seamless CRM integration** of Sales Ask, enhancing context and efficiency in client interactions and follow-ups. - Users appreciate the **accuracy of AI-driven insights** in Sales Ask, enhancing communication and coaching efficiency. **Cons:** - Users face **recording issues** , such as inconsistent starts and unclear audio in noisy environments, hindering their experience. - Users find the **time-consuming setup** for workflows and learning curves challenging, impacting overall efficiency. - Users mention a noticeable **learning curve** with Sales Ask, as consistent usage and setup require time and effort. - Users note the need for improvements, particularly with **audio clarity and consistency in video recordings** on job sites. - Users note **AI limitations** such as inconsistent recording, challenging audio quality, and difficulty in interpreting insights for new managers. #### What Are Recent G2 Reviews of Sales Ask? **"[Automated Coaching That Boosts Team Performance Fast](https://www.g2.com/survey_responses/sales-ask-review-12556839)"** **Rating:** 5.0/5.0 stars *— Luana B.* [Read full review](https://www.g2.com/survey_responses/sales-ask-review-12556839) --- **"[Finally Understand Why Some Estimates Convert and Others Don't!](https://www.g2.com/survey_responses/sales-ask-review-11818900)"** **Rating:** 5.0/5.0 stars *— David J.* [Read full review](https://www.g2.com/survey_responses/sales-ask-review-11818900) --- ### 19. [SellMeThisPen AI](https://www.g2.com/products/sellmethispen-ai/reviews) SellMeThisPen AI is an advanced sales coaching platform that leverages artificial intelligence to enhance the performance of sales teams. By providing realistic role-play simulations, real-time call assistance, and automated administrative support, it enables sales professionals to refine their skills, handle objections effectively, and close deals more efficiently. Trusted by over 1,400 companies, SellMeThisPen AI is designed to integrate seamlessly into daily sales processes, fostering continuous improvement and consistent team performance. Key Features and Functionality: - AI Role-Play Simulations: Offers customizable, realistic sales scenarios tailored to specific buyer personas and value propositions, allowing sales representatives to practice and enhance their conversational skills in a risk-free environment. - Real-Time Call Assistance: Provides live guidance during client interactions, including behavioral tips and objection-handling strategies, ensuring reps remain composed and effective throughout the conversation. - Automated Call Summaries and CRM Integration: Generates detailed call notes and action items automatically, syncing them seamlessly with popular CRM platforms like Salesforce and HubSpot, thereby reducing manual data entry and administrative tasks. - Performance Scoring and Feedback: Delivers instant call scoring and actionable feedback, helping identify strengths and areas for improvement to drive continuous development. - Customizable Playbooks: Allows access to pre-built or personalized sales playbooks to guide conversations and ensure adherence to best practices. - Scalable Sales Training: Facilitates efficient onboarding and ongoing skill development for sales teams, saving significant managerial time and resources. Primary Value and Solutions Provided: SellMeThisPen AI addresses several critical challenges faced by sales organizations: - Enhanced Sales Training: By simulating real-world sales conversations, it enables reps to practice and refine their techniques, leading to increased confidence and effectiveness in actual client interactions. - Improved Call Performance: Real-time assistance ensures that sales professionals can navigate complex conversations and objections more successfully, resulting in higher close rates and increased revenue. - Operational Efficiency: Automating administrative tasks such as note-taking and CRM updates allows sales teams to focus more on selling activities, thereby boosting overall productivity. - Consistent Team Performance: The platform's continuous coaching and feedback mechanisms help standardize sales methodologies across the team, ensuring consistent execution and alignment with organizational goals. By integrating these features, SellMeThisPen AI empowers sales teams to achieve higher performance levels, streamline their workflows, and drive sustainable business growth. **Average Rating:** 4.8/5.0 **Total Reviews:** 73 **How Do G2 Users Rate SellMeThisPen AI?** - **Ease of Use:** 9.6/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.2/10 (Category avg: 8.8/10) - **Leaderboard:** 8.9/10 (Category avg: 8.8/10) - **Playbook Creation:** 9.2/10 (Category avg: 8.5/10) **Who Is the Company Behind SellMeThisPen AI?** - **Seller:** [SellMeThisPen AI](https://www.g2.com/sellers/sellmethispen-ai) - **Year Founded:** 2022 - **HQ Location:** Toronto - **LinkedIn® Page:** https://www.linkedin.com/company/sellmethispensoftware/about/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Customer Specialist - **Top Industries:** Construction, Marketing and Advertising - **Company Size:** 51% Small-Business, 46% Mid-Market #### What Are SellMeThisPen AI's Pros and Cons? **Pros:** - Helpful (8 reviews) - Ease of Use (7 reviews) - Engagement (5 reviews) - AI Summary (4 reviews) - Automation (4 reviews) **Cons:** - AI Inaccuracy (1 reviews) - Call Issues (1 reviews) - Connectivity Issues (1 reviews) - Integration Issues (1 reviews) - Slow Performance (1 reviews) ### What Do G2 Reviewers Say About SellMeThisPen AI? *AI-generated summary from verified user reviews* **Pros:** - Users find **SellMeThisPen AI extremely helpful** for enhancing sales skills through realistic simulations and useful feedback. - Users find SellMeThisPen AI **easy to use** , with self-explanatory features that facilitate effective and immersive sales training. - Users appreciate the **immersive and practical sales training** experience, enhancing skills through lifelike AI interactions. - Users highlight the **immersive role-play experience** of SellMeThisPen AI, enhancing sales training through realistic simulations. - Users praise the **automation features** of SellMeThisPen AI, streamlining training and enhancing efficiency effortlessly. **Cons:** - Users notice **AI inaccuracy** in responses, emphasizing the need for improvement in substance and sound quality. - Users express frustration over the **limited call integration** with other platforms, hindering their experience with SellMeThisPen AI. - Users experience **brief pauses in responsiveness** during role-play scenarios, affecting the immediacy of interactions with SellMeThisPen AI. - Users express frustration with **integration issues** , as it only supports Hubspot and lacks broader connectivity options. - Users experience a **slower performance** during interactions, resulting in pauses that disrupt the flow of conversation. #### What Are Recent G2 Reviews of SellMeThisPen AI? **"[Realistic Call Scenarios with Adjustable Client Difficulty](https://www.g2.com/survey_responses/sellmethispen-ai-review-12934504)"** **Rating:** 4.5/5.0 stars *— Marjorie C.* [Read full review](https://www.g2.com/survey_responses/sellmethispen-ai-review-12934504) --- **"[The next step in evolution of sales training](https://www.g2.com/survey_responses/sellmethispen-ai-review-9840789)"** **Rating:** 5.0/5.0 stars *— Vadim V.* [Read full review](https://www.g2.com/survey_responses/sellmethispen-ai-review-9840789) --- ### 20. [WorkRamp](https://www.g2.com/products/workramp/reviews) WorkRamp, a Learning Pool company, is the AI-first LMS built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, WorkRamp allows teams to build customized learning experiences at scale for employees, customers, and partners. With WorkRamp, training is easy to build and deploy for learning teams--and businesses save on costs and resources by consolidating learning across the entire business. Learn more by visiting workramp.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 617 **How Do G2 Users Rate WorkRamp?** - **Ease of Use:** 8.8/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.9/10 (Category avg: 8.8/10) - **Leaderboard:** 8.1/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.5/10 (Category avg: 8.5/10) **Who Is the Company Behind WorkRamp?** - **Seller:** [Learning Pool](https://www.g2.com/sellers/learning-pool) - **Company Website:** https://learningpool.com/ - **Year Founded:** 2006 - **HQ Location:** Derry, IE - **Twitter:** @LearningPool (6,570 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/learning-pool-ltd/ (445 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Success Manager, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 72% Mid-Market, 16% Enterprise #### What Are WorkRamp's Pros and Cons? **Pros:** - Ease of Use (138 reviews) - Course Creation (70 reviews) - Customer Support (61 reviews) - Intuitive (57 reviews) - Helpful (51 reviews) **Cons:** - Missing Features (47 reviews) - Limited Features (40 reviews) - Limited Customization (38 reviews) - Inadequate Reporting (25 reviews) - Feature Issues (23 reviews) ### What Do G2 Reviewers Say About WorkRamp? *AI-generated summary from verified user reviews* **Pros:** - Users find WorkRamp to be **easy to navigate** , facilitating quick onboarding and efficient content creation. - Users appreciate the **ease of use in course creation** , benefiting from a user-friendly system and responsive support. - Users value the **responsive customer support** of WorkRamp, enhancing the implementation process and ongoing assistance. - Users appreciate the **intuitive interface** of WorkRamp, making navigation and content creation seamless and enjoyable. - Users value the **superb customer support** from WorkRamp, which is quick to assist with any inquiries or issues. **Cons:** - Users find the **missing features** frustrating, such as lacking copy-paste for images and course linking options. - Users note **limited features** in WorkRamp, especially for automation and reporting, impacting overall usability compared to competitors. - Users desire more **customization options** for branding and communications in WorkRamp's features and aesthetics. - Users find the **inadequate reporting** in WorkRamp limits efficiency and hampers data accessibility for course responses. - Users face **feature issues** with WorkRamp, including poor analytics and a lack of interactive elements. #### What Are Recent G2 Reviews of WorkRamp? **"[Easy Interactive Training Sessions and Resource Libraries](https://www.g2.com/survey_responses/workramp-review-12701376)"** **Rating:** 4.5/5.0 stars *— Rachel D.* [Read full review](https://www.g2.com/survey_responses/workramp-review-12701376) --- **"[Simple and Efficient Training Management with WorkRamp](https://www.g2.com/survey_responses/workramp-review-12253205)"** **Rating:** 4.0/5.0 stars *— Chetan p.* [Read full review](https://www.g2.com/survey_responses/workramp-review-12253205) --- #### What Are G2 Users Discussing About WorkRamp? - [What is WorkRamp used for?](https://www.g2.com/discussions/what-is-workramp-used-for) ### 21. [Apollo.io](https://www.g2.com/products/apollo-io/reviews) Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. **Average Rating:** 4.7/5.0 **Total Reviews:** 9,359 **How Do G2 Users Rate Apollo.io?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.1/10 (Category avg: 8.8/10) - **Leaderboard:** 7.8/10 (Category avg: 8.8/10) - **Playbook Creation:** 7.6/10 (Category avg: 8.5/10) **Who Is the Company Behind Apollo.io?** - **Seller:** [Apollo.io](https://www.g2.com/sellers/apollo-io) - **Company Website:** https://www.apollo.io/ - **Year Founded:** 2015 - **HQ Location:** San Francisco, CA - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Business Development Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 67% Small-Business, 29% Mid-Market #### What Are Apollo.io's Pros and Cons? **Pros:** - Ease of Use (1587 reviews) - Lead Generation (1349 reviews) - Features (1321 reviews) - Helpful (1317 reviews) - Time-saving (1123 reviews) **Cons:** - Missing Features (559 reviews) - Inaccurate Data (469 reviews) - Learning Curve (458 reviews) - Limited Features (431 reviews) - Data Inaccuracy (420 reviews) ### What Do G2 Reviewers Say About Apollo.io? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Apollo.io, enjoying a simple interface that streamlines their workflow. - Users highlight Apollo.io for its **streamlined lead generation** , enhancing accessibility and efficiency in sales prospecting. - Users value the **comprehensive database and seamless automation** of Apollo.io for efficient prospecting and support. - Users appreciate the **mass automation and personalization** features of Apollo.io, significantly enhancing their outreach efficiency. - Users value the **time-saving automation** of Apollo.io, streamlining outreach and enhancing overall productivity. **Cons:** - Users find the **limited CRM integration** options frustrating, wishing for more features in the basic plan. - Users experience **inaccurate data** on Apollo.io, requiring manual verification and leading to unreliable contact information. - Users find the **learning curve steep** and the UI clunky, making effective navigation challenging. - Users find Apollo.io's **limited features** restrictive, particularly regarding CRM integrations and sequence allowances in cheaper plans. - Users experience **data inaccuracy** with Apollo.io, finding outdated or incorrect contact information hampers effective outreach efforts. #### What Are Recent G2 Reviews of Apollo.io? **"[Apollo.io’s All-in-One Sales Platform That Supercharges Efficiency](https://www.g2.com/survey_responses/apollo-io-review-13069391)"** **Rating:** 4.5/5.0 stars *— Sunny S.* [Read full review](https://www.g2.com/survey_responses/apollo-io-review-13069391) --- **"[One Platform for Prospecting, Outreach, and Pipeline Growth](https://www.g2.com/survey_responses/apollo-io-review-12951676)"** **Rating:** 4.5/5.0 stars *— Satya R.* [Read full review](https://www.g2.com/survey_responses/apollo-io-review-12951676) --- #### What Are G2 Users Discussing About Apollo.io? - [What unique capabilities does Apollo.io offer for streamlining sales and marketing workflows?](https://www.g2.com/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 4 comments, 2 upvotes - [What is Apollo.io used for?](https://www.g2.com/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes - [How do I remove my information from Apollo io?](https://www.g2.com/discussions/how-do-i-remove-my-information-from-apollo-io) - 4 comments, 1 upvote - [Is Apollo IO free?](https://www.g2.com/discussions/is-apollo-io-free) - 11 comments, 6 upvotes - [What is Apollo io?](https://www.g2.com/discussions/what-is-apollo-io) - 3 comments, 1 upvote ### 22. [Spinify](https://www.g2.com/products/spinify/reviews) Spinify: Enterprise Sales Gamification & Performance Platform Spinify is an enterprise sales gamification and performance platform built to drive visibility, accountability, and revenue outcomes at scale. Unlike basic gamification tools, Spinify connects directly to your CRM and business systems to transform real-time data into live performance insights, automated recognition, and actionable coaching. Modern sales teams—especially in remote and hybrid environments—struggle with fragmented data, low visibility, and inconsistent motivation. Spinify solves this by making performance impossible to ignore. Real-time leaderboards, automated achievements, and AI-driven coaching ensure every rep knows where they stand and what to do next. Built for High-Performance Sales Organisations Spinify is designed for mid-market and enterprise sales teams that need to: Drive consistent performance across distributed teams Increase visibility across pipelines, activities, and outcomes Improve accountability without micromanagement Motivate reps with structured, data-driven competition Enable managers to coach using real performance insights From finance and technology to recruiting and B2B services, Spinify supports organisations where performance clarity directly impacts revenue. Core Capabilities Real-Time Sales Visibility Turn CRM data into live dashboards and leaderboards that show exactly how individuals and teams are tracking against targets—no spreadsheets, no delays. Structured Competitions & Incentives Launch fully customizable sales competitions aligned to pipeline, revenue, or activity metrics. Drive the right behaviours—not just vanity metrics. AI-Powered Recognition & Engagement Celebrate wins instantly with achievements, milestones, and rewards. Remove the manual burden from managers while increasing team motivation. AI-Powered Sales Coaching Spinify’s AI Coaching Agent analyses performance data to surface insights, highlight gaps, and guide managers on where to focus coaching efforts. Seamless CRM & Native Data Integration Native integrations with platforms like HubSpot and Salesforce ensure Spinify operates as a real-time performance layer, not another disconnected tool. Why Spinify Wins Built for scale — supports large, distributed teams with complex structures Real-time by default — no lagging reports or static dashboards Actionable, not decorative — every leaderboard and competition ties to outcomes Coaching + performance in one platform — not just gamification Enterprise-ready integrations — sits on top of your existing stack Spinify moves beyond “fun gamification” into a Sales Performance Engine—where visibility, motivation, and coaching combine to drive measurable results. Proven at Scale With over 1,500,000 leaderboards created, Spinify is trusted by global organisations including GE Appliances and RE/MAX to: Increase sales activity and pipeline coverage Improve team engagement and morale Drive consistent execution across regions Enable data-driven coaching at scale. **Average Rating:** 4.6/5.0 **Total Reviews:** 994 **How Do G2 Users Rate Spinify?** - **Ease of Use:** 8.9/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.2/10 (Category avg: 8.8/10) - **Leaderboard:** 9.3/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Spinify?** - **Seller:** [Spinify](https://www.g2.com/sellers/spinify) - **Company Website:** https://spinify.com/ - **Year Founded:** 2016 - **HQ Location:** Toronto, Ontario - **Twitter:** @SpinifyApp (856 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17896285/ (32 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, BDR - **Top Industries:** Real Estate, Financial Services - **Company Size:** 51% Mid-Market, 41% Small-Business #### What Are Spinify's Pros and Cons? **Pros:** - Ease of Use (104 reviews) - Engagement (69 reviews) - Motivation (60 reviews) - Customer Support (55 reviews) - Gamification (54 reviews) **Cons:** - Learning Curve (20 reviews) - User Interface (19 reviews) - Technical Issues (17 reviews) - Integration Issues (16 reviews) - Missing Features (16 reviews) ### What Do G2 Reviewers Say About Spinify? *AI-generated summary from verified user reviews* **Pros:** - Users find Spinify's **ease of use** makes gamification straightforward, enhancing motivation and engagement among employees. - Users love the **competitive engagement** features of Spinify, fostering motivation and a lively workplace atmosphere. - Users love the **motivation boost** from Spinify's gamification features and real-time updates driving engagement and accountability. - Users praise the **responsive customer support** of Spinify, highlighting their dedication and quick assistance with issues. - Users praise Spinify for its **gamification features** , enhancing engagement and motivation through real-time leaderboards and friendly competition. **Cons:** - Users find the **learning curve steep** , with initial confusion over features and navigation complicating usability. - Users find the **user interface confusing** and suggest a tutorial for better navigation and understanding of features. - Users report **technical issues** with Spinify, including sync errors and system glitches affecting functionality. - Users find that **integration issues** can arise, making the initial experience a bit confusing despite overall satisfaction. - Users are disappointed by the **missing yearly competition feature** , which limits long-term engagement and recognition of achievements. #### What Are Recent G2 Reviews of Spinify? **"[Real-Time Trends Made Fun and Easy](https://www.g2.com/survey_responses/spinify-review-12545280)"** **Rating:** 5.0/5.0 stars *— Grant P.* [Read full review](https://www.g2.com/survey_responses/spinify-review-12545280) --- **"[User-Friendly Performance Tracker](https://www.g2.com/survey_responses/spinify-review-12556260)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/spinify-review-12556260) --- #### What Are G2 Users Discussing About Spinify? - [What is Spinify used for?](https://www.g2.com/discussions/what-is-spinify-used-for) - 2 comments ### 23. [CTM](https://www.g2.com/products/ctm-ctm/reviews) CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count. **Average Rating:** 4.5/5.0 **Total Reviews:** 727 **How Do G2 Users Rate CTM?** - **Ease of Use:** 8.6/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.8/10 (Category avg: 8.8/10) - **Leaderboard:** 7.4/10 (Category avg: 8.8/10) - **Playbook Creation:** 7.6/10 (Category avg: 8.5/10) **Who Is the Company Behind CTM?** - **Seller:** [CTM](https://www.g2.com/sellers/ctm) - **Company Website:** https://www.ctm.com/ - **Year Founded:** 2009 - **HQ Location:** 231 Najoles Rd Suite 500, Millersville, MD 21108 - **LinkedIn® Page:** https://www.linkedin.com/company/5377709/ (114 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Marketing and Advertising, Internet - **Company Size:** 65% Small-Business, 30% Mid-Market #### What Are CTM's Pros and Cons? **Pros:** - Customer Support (49 reviews) - Ease of Use (48 reviews) - Helpful (43 reviews) - Call Tracking (31 reviews) - Features (28 reviews) **Cons:** - Learning Curve (23 reviews) - Complexity (15 reviews) - Difficult Navigation (15 reviews) - Steep Learning Curve (15 reviews) - Missing Functionality (12 reviews) ### What Do G2 Reviewers Say About CTM? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** of CallTrackingMetrics, emphasizing their reliability and dedication to assisting users. - Users appreciate the **user-friendly interface** of CTM, making setup and navigation straightforward and efficient. - Users appreciate the **excellent customer service** provided by CallTrackingMetrics, enhancing their overall experience and satisfaction. - Users appreciate the **easy access to data** for tracking marketing success and improved call routing features. - Users value the **user-friendly interface** and exceptional support of CallTrackingMetrics, enhancing efficiency and scalability in operations. **Cons:** - Users find the **learning curve steep** , making navigation and reporting functionalities challenging to master over time. - Users find the **complexity of navigating reports** and settings challenging, impacting their efficiency with CTM. - Users find the **difficult navigation** of CTM frustrating, making data access and reporting a complex task. - Users face a **steep learning curve** with CTM, requiring time to master the UI and features effectively. - Users face significant **missing functionality** issues, leading to unresolved problems and a frustrating experience with CTM. #### What Are Recent G2 Reviews of CTM? **"[CallTrackingMetrics the #1 call center VOIP software.](https://www.g2.com/survey_responses/ctm-review-5310809)"** **Rating:** 5.0/5.0 stars *— Alex F.* [Read full review](https://www.g2.com/survey_responses/ctm-review-5310809) --- **"[CallTrackingMetrics: A Strong Solution for Optimizing Call Tracking and Marketing Performance](https://www.g2.com/survey_responses/ctm-review-10369199)"** **Rating:** 4.5/5.0 stars *— Loganathan V.* [Read full review](https://www.g2.com/survey_responses/ctm-review-10369199) --- #### What Are G2 Users Discussing About CTM? - [What is CallTrackingMetrics used for?](https://www.g2.com/discussions/what-is-calltrackingmetrics-used-for) ### 24. [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use. With Backstory, you can: - Know which deals are real and which are at risk, without waiting for rep updates - Get forecast answers you can defend, backed by actual activity data - Ask revenue questions directly in the AI tools your team already uses - See exactly what's happening across your pipeline and what to do next Sales leaders from Red Hat, Palo Alto Networks, Iron Mountain, TransUnion, Five9, and Randstad rely on Backstory to drive trillions in pipeline and revenue. Recognized by Gartner and Forrester, the Inc. 5000, Y Combinator Top Companies, and Forbes AI 50. Based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, and Lightspeed Venture Partners. **Average Rating:** 4.5/5.0 **Total Reviews:** 607 **How Do G2 Users Rate Backstory?** - **Ease of Use:** 8.9/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.6/10 (Category avg: 8.8/10) - **Leaderboard:** 9.1/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.5/10 (Category avg: 8.5/10) **Who Is the Company Behind Backstory?** - **Seller:** [Backstory](https://www.g2.com/sellers/backstory-028935a9-8328-404d-9b5c-6a5ddb3bfe2d) - **Company Website:** https://www.backstory.ai/ - **Year Founded:** 2016 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/backstory-ai/ (85 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Enterprise, 39% Mid-Market #### What Are Backstory's Pros and Cons? **Pros:** - Helpful (3 reviews) - CRM Integration (2 reviews) - Customer Support (2 reviews) - Customization (2 reviews) - Ease of Use (2 reviews) ### What Do G2 Reviewers Say About Backstory? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **helpful customer success team** at People.ai, enhancing collaboration and support throughout the experience. - Users commend the **seamless CRM integration** of People.ai, enhancing sales management and driving better decision-making. - Users praise the **responsive customer support** of People.ai, highlighting their commitment to success and seamless integration. - Users love the **customization options** with People.ai, promoting seamless integration and tailored insights for improved sales management. - Users find **Backstory's ease of use** exceptional, enjoying seamless integration and intuitive functionality throughout their workflow. #### What Are Recent G2 Reviews of Backstory? **"[People.ai Transformed Our Sales Motion with Actionable Insights.](https://www.g2.com/survey_responses/backstory-review-12242339)"** **Rating:** 5.0/5.0 stars *— Jonathan B.* [Read full review](https://www.g2.com/survey_responses/backstory-review-12242339) --- **"[Stellar Partnership and Streamlined Sales Processes](https://www.g2.com/survey_responses/backstory-review-12242865)"** **Rating:** 5.0/5.0 stars *— Jamie C.* [Read full review](https://www.g2.com/survey_responses/backstory-review-12242865) --- #### What Are G2 Users Discussing About Backstory? - [What is People.ai used for?](https://www.g2.com/discussions/what-is-people-ai-used-for) - [What is PeopleGlass used for?](https://www.g2.com/discussions/what-is-peopleglass-used-for) ### 25. [Membrain](https://www.g2.com/products/membrain/reviews) Membrain is a specialized growth platform designed for B2B companies focused on enhancing their sales processes and driving sustainable growth. This comprehensive software solution provides users with the necessary structure, guidance, and insights to foster the right behaviors and effectively execute their sales strategies. With a strong reputation in the industry, Membrain has gained the trust of top sales experts and organizations across more than 80 countries. Targeted primarily at sales teams and management within B2B organizations, Membrain serves as a versatile tool that can either replace or complement traditional CRM systems. Its robust features cater to a variety of use cases, including sales performance management, sales coaching, and sales enablement. By integrating these functionalities, Membrain enables organizations to streamline their sales processes, improve team collaboration, and ultimately drive better results. One of the key features of Membrain is its ability to provide actionable insights through data-driven analytics. Users can track performance metrics, identify trends, and gain a deeper understanding of their sales activities. This level of visibility allows sales teams to make informed decisions, adjust their strategies in real-time, and focus on the activities that yield the highest returns. Additionally, Membrain's sales coaching capabilities empower managers to mentor their teams effectively, ensuring that best practices are shared and adopted across the organization. Membrain stands out in its category due to its unique combination of CRM functionalities and specialized sales tools. Recognized as a G2 Crowd High Performer in multiple categories, including CRM, Sales Performance Management, Sales Coaching, and Sales Enablement, Membrain offers a holistic approach to sales management. This integration of features not only enhances user experience but also ensures that organizations can leverage a single platform to address various aspects of their sales operations. The platform's user-friendly interface and customizable workflows further enhance its appeal, allowing organizations to tailor the system to their specific needs. By providing a comprehensive solution that encompasses both traditional CRM capabilities and advanced sales performance tools, Membrain equips B2B companies with the resources necessary to thrive in a competitive landscape. **Average Rating:** 4.6/5.0 **Total Reviews:** 211 **How Do G2 Users Rate Membrain?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.7/10 (Category avg: 8.8/10) - **Leaderboard:** 8.8/10 (Category avg: 8.8/10) - **Playbook Creation:** 9.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Membrain?** - **Seller:** [Membrain](https://www.g2.com/sellers/membrain) - **Company Website:** https://www.membrain.com/ - **Year Founded:** 2012 - **HQ Location:** Stockholm, Sweden - **Twitter:** @membrain_com (1,990 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/membraincom/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 60% Small-Business, 34% Mid-Market #### What Are Membrain's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - Customization (17 reviews) - Helpful (17 reviews) - Customer Support (15 reviews) - Customizability (14 reviews) **Cons:** - Missing Features (11 reviews) - Learning Curve (9 reviews) - Incomplete Information (5 reviews) - Limited Features (5 reviews) - Dashboard Issues (4 reviews) ### What Do G2 Reviewers Say About Membrain? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. - Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. - Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. - Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. - Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. **Cons:** - Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. - Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. - Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. - Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. - Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. #### What Are Recent G2 Reviews of Membrain? **"[Membrain user for an Internal Sales role.](https://www.g2.com/survey_responses/membrain-review-10736226)"** **Rating:** 4.0/5.0 stars *— Moises B.* [Read full review](https://www.g2.com/survey_responses/membrain-review-10736226) --- **"[Top-Notch Support, User-Friendly UI, and Powerful Workflow Customization](https://www.g2.com/survey_responses/membrain-review-12622325)"** **Rating:** 4.5/5.0 stars *— Chris W.* [Read full review](https://www.g2.com/survey_responses/membrain-review-12622325) --- #### What Are G2 Users Discussing About Membrain? - [What is Membrain used for?](https://www.g2.com/discussions/what-is-membrain-used-for) - 2 comments ## What Is Sales Coaching Software? [Sales Acceleration Software](https://www.g2.com/categories/sales-acceleration) ## What Software Categories Are Similar to Sales Coaching Software? - [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) - [Sales Analytics Software](https://www.g2.com/categories/sales-analytics) - [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) - [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) - [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) - [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) --- ## How Do You Choose the Right Sales Coaching Software? ### What You Should Know About Sales Coaching Software ### What is Sales Coaching Software? A sales coaching software allows executive sales teams to analyze sales calls and identify proactive ways to improve both general sales tactics and the overall relationship with a particular client. This software allows users to improve their technique with two main features: call audio recordings and call video recordings.  Call audio recordings generally come with call transcriptions that allow users to identify critical talking points they brought up during a call or points they missed. This allows sales representatives to identify what talking points were effective. Video recordings can be equally effective as it can allow sales representatives to analyze their body language or general cadence as they pitch to potential clients. Used together, both video recordings and audio recordings allow sales representatives to consistently refine their technique and see success through more effective sales pitches. #### What Types of Sales Coaching Software Exist? **Standalone sales coaching software** Standalone sales coaching software is often a point solution that is intended specifically for the use case of sales coaching. These solutions often come with video coaching, audio recording, and call transcription features but not much else. **All-encompassing sales solutions** Some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These all-encompassing solutions generally have features for sales enablement, sales engagement, sales training and onboarding, email tracking, and any additional features that can accelerate sales. ### What are the Common Features of Sales Coaching Software? The following are some core features within sales coaching software: **Sales pipeline:** A core feature of most sales coaching software is sales pipeline features. Sales pipeline features allow users to see all sales deals that are currently in the pipeline. If a sales representative sees a deal in the pipeline they may go back to past conversations with that customer or prospect and identify what matters the most to the customer as well as the most obvious pain points. This makes conversations much more effective with customers. **Video coaching:** Video coaching features allow users to coach sales representatives by assigning them video assessments. Video assessments prompt sales representatives to record themselves on video while they perform a mock pitch. After recording themselves, sales representatives send the video over to their managers to be assessed. Video coaching features provide managers with an easy way to score the sales representative’s pitch and provide feedback. **Machine scoring:** Machine scoring is an artificial intelligence (AI) embedded feature that automatically scores the overall performance of a sales call or video coaching assessment. Machine scoring features automatically transcribe a sales call and identify if key topics were covered, or if the speaking rate was good, and that all emotions exhibited were positive throughout a call. **Sales call library:** Sales coaching solutions generally provide a library or repository of past recorded sales calls. By having access to a wide range of past sales calls, new sales representatives easily access calls that were successful and use them to improve their overall sales pitches. **Conversation intelligence (CI):** CI features are almost always found in a sales coaching solution. CI records, transcribes, and analyzes sales calls. By analyzing sales calls, it identifies keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further derive valuable insights. Other Features of Sales Coaching Software: [Coaching Card Capabilities](https://www.g2.com/categories/sales-coaching/f/coaching-card), [Competition Capabilities](https://www.g2.com/categories/sales-coaching/f/competition), [Playbook Creation Capabilities](https://www.g2.com/categories/sales-coaching/f/playbook-creation) ### What are the Benefits of Sales Coaching Software? **Increase sales revenue:** One of the main goals of deploying sales coaching software is to increase overall sales revenue. By analyzing past calls and identifying what worked and what didn’t, sales representatives can refine their sales tactics and strategies. This improves the overall success of future sales calls and potentially increases overall sales revenue. **Onboarding:** Sales coaching software makes onboarding more efficient for new sales representatives. Sales coaching software provides a repository of recorded sales calls that new sales representatives can take a look at during their onboarding process. By looking through these recorded sales calls, new sales representatives see how seasoned sales representatives at a company pitch the product and, which tactics were the most effective. This reduces onboarding time for new sales representatives and increases the chances of their first few calls being more successful. **Consistent messaging:** Sales coaching software helps to establish consistent messaging across all sales calls. One of the key ways to improve sales strategies is to establish a common message across all sales calls. This common message allows all sales representatives to pitch the product they are selling with consistent brand messaging that has been proven to be successful in the past. Having a consistent message also allows sales representatives to come prepared for every sales pitch without having to change up messaging every single time. ### Who Uses Sales Coaching Software? Sales coaching software helps unify sales managers or top sellers with the sales representatives who are still perfecting their craft: **Sales managers:** For managers or team leads, sales coaching software offers timely insights and metrics to shape feedback for specific employees and the team as a whole. With instructor-led training, managers provide the necessary feedback to strengthen team performance and see improved customer satisfaction and revenue growth. **Sales representatives:** For the general sales team, ongoing sales training is the ideal way to improve confidence and technique en route to hitting sales goals and collecting higher commissions. With features such as voice transcription and recorded sales calls, sales representatives can review their sales pitches and continuously improve their sales techniques. #### Software Related to Sales Coaching Software A well-oiled sales floor often involves several solutions built around sales training, performance measurement, and timely assistance. This is in addition to basics like CRM software. Below are some examples of software that supplement sales coaching software at one or more points in the journey: [Sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) **:** Sales training and onboarding software is designed for the education and ramping of new hires. These involve components, such as product or brand messaging, sales call scripts, and virtual role playing, that help sales representatives get comfortable selling a particular offering. Though there will inevitably be pain points and opportunities for coaching, these learning applications can get new hires up to speed and prepared to hit the floor running. [Sales analytics software](https://www.g2.com/categories/sales-analytics) **:** Sales analytics software provides an up-to-date perspective on sales goals, general efficiency, and other aspects of the business process. The dashboards that are assembled in these programs are valuable for managers to gauge the health of the operation and adjust the strategy or staffing as necessary. Dashboards are also displayed on sales floors to give the entire team an updated view of their critical numbers so they know where they stand, when or where to improve, and when to celebrate. [Sales enablement software](https://www.g2.com/categories/sales-enablement) **:** Marketing collateral is an important tool for any salesperson. Sales enablement software gives salespeople easy access to playbooks, product descriptions, and scripts so they can study and practice their sales techniques around this company knowledge. These tools are also useful during sales meetings or pitches with customers to help present the most valuable information and bolster product knowledge during critical moments. ### Challenges with Sales Coaching Software **Time spent on building playbooks:** One of the major features that get included with most sales coaching software is the ability to create sales playbooks. This allows users to create a step-by-step process for pitching to a client. A potential pitfall is creating too many playbooks which makes it very easy to become disorganized and buried under overdue tasks and activities. Every pitch does not need a fully fleshed-out playbook which may take up a lot of a sales representatives’ time. **Protecting buyer privacy:** A lot of sales coaching solutions offer video recording, which allows users to record every sales call with a potential buyer. This may feel invasive to the client, especially if they don’t know they’re being recorded. The wise thing to do is choose a solution that allows users to clearly state that the buyer is being recorded so they are aware of the situation and can opt out of the call.  ### Which Companies Should Buy Sales Coaching Software? **Companies that have enterprise sales teams:** The most common use case for sales coaching software is for companies that have enterprise sales teams. Enterprise sales teams generally sell over video calls or audio conference calls, as a part of a long sales cycle. This sales cycle can take anywhere from one month to a whole year. Sales coaching software can help these teams constantly refine their sales technique as they analyze their cadence over sales calls. ### How to Buy Sales Coaching Software #### Requirements Gathering (RFI/RFP) for Sales Coaching Software While there aren’t necessarily stark differences between any two sales coaching software, some offerings do provide more or less functionality, and some software are geared towards certain industries. Buyers can narrow down their choices to choose the software that best suits their needs.  #### Compare Sales Coaching Software Products **Create a long list** Long lists are created by eliminating software options that do not provide critical functionality. To make a long list for a sales coaching software, a buyer should look at the following functionalities and deem which products provide the necessary functionality: - Video recordings - Audio recordings - Machine scoring - Sales pipeline tracking - Call transcriptions - Sales onboarding and training - Sales playbook creation - Manager review scorecards - Sales rep gamification and leaderboards - Sales coaching knowledgebase **Create a short list** Once a buyer has narrowed down their list from the following functionality above, it’s then important to get even more specific requirements. For example, some sales coaching software are intended for financial or high tech sales, while others are for insurance sales, travel sales, etc. If the company is in a very specific vertical, the buyer must look for a solution that caters to their specific needs.  **Conduct demos** Demos are one of the most important stages in the buying journey. This allows a buyer to sit through an actual product demo and see if the product matches all of the requirements. To make sure the demo runs smoothly, buyers must ensure that the vendor has all of their requirements beforehand so they can showcase their features properly. Some of the critical features that should be showcased in a product demo include video recording, call transcriptions, and audio recording, as these are the cornerstones of any sales coaching software #### Selection of Sales Coaching Software **Choose a selection team** It’s essential to have input from the end users of the software before making any purchasing decisions. Businesses must create a small selection team for sales coaching software. It’s important to get input from sales managers as team leads understand what’s critical for the training of the sales representatives they manage. It’s also important for a few sales representatives to demo some potential products and get their input on what features they like or what they need to improve their selling skills. This will allow a conversation where people can voice their concerns and conclude on the software that best fits the team’s needs. **Negotiation** When it comes down to the negotiation stage it’s important to consider implementation and training costs. Once a buyer ensures that all other requirements are met, the last stage is ensuring that workers are properly trained on the new software. This should be included in the price of the software, especially if it’s a recurring revenue cost.  **Final decision** After the negotiation stage is conducted, the final decision requires buy-in from everyone on the selection team. It’s important to get everyone on the same page to ensure that all requirements are met and the final decision is supported by everyone involved. ### What Does Sales Coaching Software Cost? There are a few factors to note when it comes to the cost of sales coaching software. The pricing of sales coaching software is generally run on a software as a service (SaaS) model. This means that the software is a subscription, and businesses must pay a monthly fee to use it. Pricing also depends on the number of seats being purchased. This is generally dictated by the number of sales representatives that have their login and account on the software. The more seats purchased, the higher the price will be every month. The price of a sales coaching software varies heavily depending on if it is a standalone product that focuses only on sales coaching versus a product that offers sales coaching features as a part of a larger sales enablement solution.  **Standalone sales coaching solution pricing:** Since these are point solutions they are often cheaper than all-encompassing sales solutions. Generally, the price of a standalone solution is anywhere from $300-$2,000 a month depending on the number of seats purchased. **All-in-one sales coaching solution pricing:** As stated previously, some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These solutions can cost anywhere from $800-$5,000 a month depending on the number of seats needed.  #### Return on Investment (ROI) Businesses that implement sales coaching software generally see a return on their investment within a year. After a year. Below is the breakdown of the estimated time to ROI according to our review data on G2 as of December 4, 2020: - 41% of buyers see an ROI in 6 months or less - 31% of buyers see an ROI in 7-12 months - 17% of buyers see an ROI in 13-24 months - 11% of all other buyers see an ROI from 24 months onwards