# Best Sales Coaching Software - Page 5

## How Many Sales Coaching Software Products Does G2 Track?

**Total Products under this Category:** 223

### Category Stats (Aug 2026)

- **Average Rating:** 4.62/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Zime (+3.42%) - Among all products in this category, Zime recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Sales Coaching Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 105,900+ Authentic Reviews
- 223+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Sales Coaching Software
 ![G2 Grid® for Sales Coaching Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sales-coaching/grids.png?focus%5B%5D=24724&focus%5B%5D=506&focus%5B%5D=5280&focus%5B%5D=156120&focus%5B%5D=1188166&focus%5B%5D=1333617&focus%5B%5D=135441&focus%5B%5D=135546)

Highlighted products: Gong, Agentforce Sales (formerly Salesforce Sales Cloud), Mindtickle, Fathom, Nooks, Substrata, GTM Studio - Powered by ZoomInfo, and Second Nature AI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sales-coaching/grids.json?focus%5B%5D=gong&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=mindtickle&focus%5B%5D=fathom-video&focus%5B%5D=nooks&focus%5B%5D=substrata-substrata&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=second-nature-ai)

**Sponsored**

### Reevo

Reevo is the AI-native sales platform that runs prospecting, outreach, conversation intelligence, deal management, forecasting, and coaching on the full context of your business. Because every call, email, meeting, and deal update lives in a single memory, Reevo AI has a complete view of every account and can act on it – drafting follow-ups, updating the CRM, and flagging deal risk across the pipeline. Over time it learns how your team actually sells – your stages, signals, and patterns – and gets more accurate about your buyers. That shared memory also carries your team's knowledge, so new sellers ramp with the same account context and institutional know-how your top reps have, instead of rebuilding it from scratch. Layer Reevo over the tools you already use, or run it as your CRM and system of record out of the box. Because it works from one source of truth rather than partial views, your team spends less time on manual updates and makes decisions on the full picture.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1034&secure%5Bchosen_at%5D=2026-08-12T16%3A36%3A39Z&secure%5Bdisplayable_resource_id%5D=1034&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1034&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1395075&secure%5Bresource_id%5D=1034&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsales-coaching%3FhsCtaTracking%3D83a0e1de-8fe8-4889-8639-e505d18381bb%257C50655162-574d-413c-bc4e-99416c6d23ff%26page%3D5&secure%5Btoken%5D=53ebd6ff9a0e46bdc8caf3bf78bc577e60f0ed8633741ed208eff7952972cf56&secure%5Burl%5D=https%3A%2F%2Freevo.ai%2Fsee-reevo-p1-b-g2%3Futm_source%3Dg2%26utm_medium%3Dreview_site%26utm_campaign%3Dg2_paid&secure%5Burl_type%5D=custom_url)

### [Triple Session](https://www.g2.com/products/triple-session/reviews)

Triple Session in an AI Revenue Enablement Platform that helps sales teams optimize coaching, training, and productivity. It turns every sales call into actionable insights for coaching and productivity by automating call reviews, closing skill gaps with targeted and gamified sales training, keeping CRM up-to-date and more. Sales teams can do more coaching, free reps to spend time selling, and stay on top of their playbook strategy, all with one tool.

**Average Rating:** 4.9/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Triple Session?

- **Ease of Use:** 9.6/10 (Category avg: 9.2/10)
- **Knowledge Base:** 8.9/10 (Category avg: 8.8/10)
- **Leaderboard:** 9.0/10 (Category avg: 8.8/10)
- **Playbook Creation:** 9.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Triple Session?

- **Seller:** [Triple Session](https://www.g2.com/sellers/triple-session)
- **Year Founded:** 2020
- **HQ Location:** Boston, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8d56c5e6a1e44c766552e022a1d2e50fcb9448ba0301d53058d5e1d87d894712&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftriple-session&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 66% Medium, 31% Small

#### What Do G2 Reviewers Say About Triple Session?

_AI-generated summary from verified user reviews_

##### Pros

- Users highly value the **efficiency** of Triple Session, enhancing their organizational skills and forecasting capabilities in deal management.
- Users value the **excellent customer support** of Triple Session, enhancing their sales skills and overall experience.
- Users appreciate the **ease of use** of Triple Session, finding it intuitive for managing deals and development.
- Users value the **engaging content** of Triple Session, appreciating its structured approach to skill development and growth.
- Users find that Triple Session offers **time-saving AI support** that streamline deal management and forecasting processes significantly.

##### Cons

- Users find the **AI inaccuracies** of Triple Session frustrating, as it sometimes misinterprets conversation inferences.
- Users note the **confusing quizzes** and theory-heavy content, which occasionally detracts from the training experience.
- Users feel that Triple Session is **expensive** and would prefer more affordable B2C options for personal use.
- Users note the **inaccurate data** in Triple Session, leading to missed inferences and frustration in conversations.
- Users find the **learning curve steep** due to overly theoretical training and occasionally confusing quizzes.

#### What Are Recent G2 Reviews of Triple Session?

**["Instant Call Scoring and Easy Navigation That Keeps Teams Informed"](https://www.g2.com/survey_responses/triple-session-review-12613820)**

**Rating:** 5.0/5.0 stars

_— Iman B._

[Read full review](https://www.g2.com/survey_responses/triple-session-review-12613820)

**["Triple Session Delivered Exceptional ROI and Boosted Sales Team Productivity"](https://www.g2.com/survey_responses/triple-session-review-12614632)**

**Rating:** 5.0/5.0 stars

_— Bryan M._

[Read full review](https://www.g2.com/survey_responses/triple-session-review-12614632)

### [Bigtincan Readiness (formerly Brainshark)](https://www.g2.com/products/bigtincan-readiness-formerly-brainshark/reviews)

Brainshark is Bigtincan's AI-powered Readiness solution designed to help businesses in IT, manufacturing, insurance, banking and other sectors create learning and coaching content to prepare customer-facing teams for any interaction while connecting training initiatives to revenue. With Bigtincan Readiness, companies can: enable sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed with product and company updates, validate readiness with sales coaching and practice that ensures reps master their delivery of your message, and empower teams with rich, dynamic learning content that can be created quickly, updated easily, and accessed anywhere. AI capabilities are threaded throughout Bigtincan Readiness that support: - Content creation - Voiceover generation - Voice cloning - Voiceover translation - Transcript, caption, and slide note generation -AI coaching and roleplays with objective feedback - AI roleplays and coaching activities as part of certification, onboarding, and continuous training programs

**Average Rating:** 4.4/5.0

**Total Reviews:** 595

#### How Do G2 Users Rate Bigtincan Readiness (formerly Brainshark)?

- **Ease of Use:** 8.6/10 (Category avg: 9.2/10)
- **Knowledge Base:** 8.9/10 (Category avg: 8.8/10)
- **Leaderboard:** 8.3/10 (Category avg: 8.8/10)
- **Playbook Creation:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Bigtincan Readiness (formerly Brainshark)?

- **Seller:** [Bigtincan](https://www.g2.com/sellers/bigtincan)
- **Year Founded:** 2011
- **HQ Location:** Waltham, MA
- **Twitter:** @bigtincan  
2,236 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6101a7852044139eac86ad30a910093300fd4be7ade16608b4bfad1ebe10422&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbigtincan&secure%5Burl_type%5D=linkedin_company_website)  
184 employees on LinkedIn®
- **Phone:** 781-405-2376

#### Who Uses This Product?

- **Who Uses This:** Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 47% Large, 40% Medium

#### What Do G2 Reviewers Say About Bigtincan Readiness (formerly Brainshark)?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **intuitive course creation** features of Bigtincan Readiness, enhancing engagement and efficiency in training.
- Users value the **time-saving features** of Bigtincan Readiness, allowing for efficient training and follow-ups.
- Users value the **easy video recording** feature of Bigtincan, facilitating quick updates and effective communication.
- Users value the **customizability** of Bigtincan Readiness, enabling quick updates for training and content management.
- Users value the **customization options** of Bigtincan Readiness, allowing for quick and efficient updates in training materials.

##### Cons

- Users face a **steep learning curve** with Bigtincan Readiness, making it challenging to navigate and utilize its features effectively.
- Users find the **missing features** in Bigtincan Readiness limit customization and create cumbersome management experiences.
- Users find Bigtincan Readiness **not intuitive** , struggling with content search and confusing user interface despite its effectiveness.
- Users find the platform **not user-friendly** , struggling with content searches and a confusing interface despite administrative help.
- Users find the **learning curve for complex features** steep, making navigation and content retrieval challenging.

#### What Are Recent G2 Reviews of Bigtincan Readiness (formerly Brainshark)?

**["Bigtincan Readiness (Formerly Brainshark) - Great User Experience for Creating Content"](https://www.g2.com/survey_responses/bigtincan-readiness-formerly-brainshark-review-10327657)**

**Rating:** 4.5/5.0 stars

_— Ryan D._

[Read full review](https://www.g2.com/survey_responses/bigtincan-readiness-formerly-brainshark-review-10327657)

**["This is a wonderful resource"](https://www.g2.com/survey_responses/bigtincan-readiness-formerly-brainshark-review-11451205)**

**Rating:** 4.5/5.0 stars

_— justin d._

[Read full review](https://www.g2.com/survey_responses/bigtincan-readiness-formerly-brainshark-review-11451205)

#### What Are G2 Users Discussing About Bigtincan Readiness (formerly Brainshark)?

- [What is Brainshark used for?](https://www.g2.com/discussions/what-is-brainshark-used-for)
- [What is VoiceVibes used for?](https://www.g2.com/discussions/what-is-voicevibes-used-for)
- [What is Bigtincan Zunos used for?](https://www.g2.com/discussions/what-is-bigtincan-zunos-used-for)
- [How much does brainshark cost?](https://www.g2.com/discussions/how-much-does-brainshark-cost)
- [Is brainshark free?](https://www.g2.com/discussions/is-brainshark-free)

### [Ambition](https://www.g2.com/products/ambition/reviews)

Ambition is a comprehensive sales coaching and performance platform designed to empower frontline sales managers within enterprise organizations. This innovative solution focuses on enhancing the effectiveness of sales teams by leveraging data-driven coaching, streamlined workflows, and AI-powered insights. By prioritizing the role of the frontline sales manager, Ambition aims to drive consistent revenue growth and improve overall sales performance. Targeting enterprise-level organizations across various high-growth industries, including cybersecurity, SaaS, and telecom, Ambition addresses the unique challenges faced by sales teams in these environments. The platform is particularly beneficial for organizations looking to close performance gaps and elevate mid-level performers through impactful coaching conversations. By automating time-consuming preparatory tasks, Ambition allows managers to dedicate more time to coaching and mentoring their teams, transforming routine one-on-one meetings into meaningful opportunities for development. Ambition's key features include coaching orchestration tools that facilitate effective weekly one-on-ones, agenda management, and integrated pipeline snapshots. These capabilities enable sales managers to conduct thorough check-ins and follow-up action items seamlessly. Additionally, the platform supports managed programs with company-wide templates and workflows, streamlining onboarding processes for new sales representatives and managers. This structured approach not only shortens ramp-up time but also accelerates quota attainment and enhances productivity across the team. Another significant aspect of Ambition is its pipeline intelligence feature, which provides valuable insights through AI-generated summaries and documented reviews. This functionality ensures that all pipeline activities are easily accessible for team evaluations, fostering a collaborative environment. Furthermore, Ambition incorporates sales motivation and gamification elements, such as automated competitions, leaderboards, and accolades, to drive accountability and motivation among team members. By utilizing these features, organizations can create a high-performance culture that encourages continuous improvement and recognizes individual contributions. Ambition stands out in its category by delivering measurable business outcomes, such as increased sales activity and success metrics, reduced manual preparation time, and improved employee retention rates. The platform integrates seamlessly with existing sales technology stacks, including Salesforce and Gong, ensuring a smooth implementation process. By positioning itself as a strategic partner in building a culture of sales excellence, Ambition empowers organizations to maximize the impact of frontline managers, ultimately driving sustainable revenue growth and continuous performance enhancement.

**Average Rating:** 4.6/5.0

**Total Reviews:** 575

#### How Do G2 Users Rate Ambition?

- **Ease of Use:** 9.0/10 (Category avg: 9.2/10)
- **Knowledge Base:** 8.7/10 (Category avg: 8.8/10)
- **Leaderboard:** 9.4/10 (Category avg: 8.8/10)
- **Playbook Creation:** 8.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Ambition?

- **Seller:** [Ambition](https://www.g2.com/sellers/ambition)
- **Company Website:** ambition.com
- **Year Founded:** 2013
- **HQ Location:** Chattanooga, Tennesse
- **Twitter:** @AmbitionSales  
2,574 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c47a4ecee758aba510b39f5151d86d52627b7111468d606a62c7db664562568&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3012381%2F&secure%5Burl_type%5D=linkedin_company_website)  
70 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Sales Development Representative
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 56% Medium, 27% Large

#### What Do G2 Reviewers Say About Ambition?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Ambition, finding it simple to navigate and set up effectively.
- Users find Ambition **simple and intuitive** , providing helpful insights and enhancing focus on performance metrics.
- Users appreciate the **visibility of metrics** in Ambition, allowing for real-time tracking and focused performance improvement.
- Users praise Ambition for its **efficiency in tracking progress** , enabling better focus on productivity and streamlined workflows.
- Users praise Ambition for its **real-time sales performance tracking** , motivating features, and alignment with leadership goals.

##### Cons

- Users feel the **missing features** hinder functionality and modernization, suggesting improvements for a better experience.
- Users are frustrated by the **limited functionality** of Ambition, particularly with data population and scorecard layouts.
- Users experience **data management issues** with Ambition, resulting in discrepancies and confusion among sales representatives.
- Users find the **difficult navigation** in Ambition hinders ease of use when setting challenges and metrics.
- Users find the **information overload** in Ambition overwhelming, making it challenging to fully grasp all tools and features.

#### What Are Recent G2 Reviews of Ambition?

**["Ambition Makes Metrics Fun, Competitive, and Energizing"](https://www.g2.com/survey_responses/ambition-review-13151344)**

**Rating:** 5.0/5.0 stars

_— Will H._

[Read full review](https://www.g2.com/survey_responses/ambition-review-13151344)

**["Gamified Sales Leaderboards and a Digitized, Organized GSM"](https://www.g2.com/survey_responses/ambition-review-13152031)**

**Rating:** 4.5/5.0 stars

_— Andrew Y._

[Read full review](https://www.g2.com/survey_responses/ambition-review-13152031)

#### What Are G2 Users Discussing About Ambition?

- [What is Ambition used for?](https://www.g2.com/discussions/what-is-ambition-used-for)

### [Cresta](https://www.g2.com/products/cresta/reviews)

Cresta is an AI-native contact center platform that combines the best of AI and human intelligence to turn every customer conversation into a competitive advantage. Our unified platform powers both human and AI agents across voice and digital channels, helping enterprises discover customer insights and behavioral best practices, automate high-volume conversations and inefficient workflows, and empower every team member to work smarter and faster. Built for large, complex enterprises, Cresta unifies real-time guidance, analytics, and automation so leaders can see exactly what is happening in their contact centers and take action with confidence. Teams use Cresta to uncover what top performers do differently, standardize those behaviors across the organization, and continuously improve experiences without adding manual overhead. From accelerating onboarding and reducing average handle time to improving compliance and consistency, Cresta helps transform the contact center from a cost center into a strategic growth engine. With solutions spanning real-time agent assistance, quality management and coaching, conversation intelligence, and omnichannel AI Agents, Cresta helps enterprises save time and money, differentiate the customer experience, and accelerate revenue growth across the entire customer lifecycle. Cresta powers the world's leading customer experiences for brands like United Airlines, NRG, and Cox Communications. Born out of the Stanford AI Lab and led by executives from Google Contact Center AI, Vertex AI, and OpenAI, Cresta is backed by leading investors including Andreessen Horowitz, Sequoia, and Greylock.

**Average Rating:** 4.2/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate Cresta?

- **Ease of Use:** 9.1/10 (Category avg: 9.2/10)
- **Knowledge Base:** 8.1/10 (Category avg: 8.8/10)
- **Leaderboard:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Cresta?

- **Seller:** [Cresta](https://www.g2.com/sellers/cresta)
- **Year Founded:** 2017
- **HQ Location:** San Francisco, CA
- **Twitter:** @cresta  
1,406 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39bb4df512e98e58d5b43d43544b67cbfaec15be0aed2dfb7d4d2db2571bdb57&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcresta-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
775 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospitality, Leisure, Travel & Tourism
- **Company Size:** 44% Medium, 42% Large

#### What Do G2 Reviewers Say About Cresta?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **call recording feature** of Cresta for providing insightful real-time coaching, enhancing productivity significantly.
- Users value the **ease of use** of Cresta, enabling quick insights and real-time coaching for improved productivity.
- Users value Cresta's **AI analytical ability** for enhancing productivity and providing real-time coaching insights during calls.
- Users value the **accuracy** of Cresta, which effectively analyzes calls to provide actionable insights effortlessly.
- Users value the **AI analytical ability** of Cresta, which simplifies insights from telephone calls effectively.

##### Cons

- Users often face **AI inaccuracy** with Cresta, as it struggles to grasp caller intent effectively.
- Users experience **poor understanding** from Cresta's AI, leading to irrelevant questions and a need for significant patience.
- Users express that Cresta has an **unclear understanding** of caller intent, leading to irrelevant questions and answers.
- Users report **accuracy issues** with Cresta, as it struggles to understand caller intent, leading to irrelevant responses.
- Users express concerns about **AI dependency** , noting it requires patience to align with business models effectively.

#### What Are Recent G2 Reviews of Cresta?

**["Cresta game changer"](https://www.g2.com/survey_responses/cresta-review-11699270)**

**Rating:** 4.5/5.0 stars

_— Chad S._

[Read full review](https://www.g2.com/survey_responses/cresta-review-11699270)

**["Amazing AI-Powered Coaching Tool"](https://www.g2.com/survey_responses/cresta-review-7096658)**

**Rating:** 5.0/5.0 stars

_— Emily R._

[Read full review](https://www.g2.com/survey_responses/cresta-review-7096658)

#### What Are G2 Users Discussing About Cresta?

- [What is Cresta used for?](https://www.g2.com/discussions/what-is-cresta-used-for)

### [Outreach](https://www.g2.com/products/outreach/reviews)

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, and Verizon to name a few. To learn more, please visit www.outreach.io.

**Average Rating:** 4.3/5.0

**Total Reviews:** 3,501

#### How Do G2 Users Rate Outreach?

- **Ease of Use:** 8.3/10 (Category avg: 9.2/10)
- **Knowledge Base:** 8.3/10 (Category avg: 8.8/10)
- **Leaderboard:** 8.3/10 (Category avg: 8.8/10)
- **Playbook Creation:** 8.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Outreach?

- **Seller:** [Outreach](https://www.g2.com/sellers/outreach)
- **Company Website:** www.outreach.io
- **Year Founded:** 2014
- **HQ Location:** Seattle, WA
- **Twitter:** @outreach\_io  
7,689 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=96fd9e41d0efcce45c290948073fc1df5ce970cc44248d076c966828009869f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3559595%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,609 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Sales Development Representative
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 59% Medium, 22% Large

#### What Do G2 Reviewers Say About Outreach?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** in Outreach, making follow-ups and tracking contacts extremely straightforward.
- Users love the **automation and sequencing capabilities** of Outreach, streamlining tasks and enhancing prospect communication effectively.
- Users appreciate how **easy organization and follow-up** with leads is, ensuring consistency and improved response rates.
- Users value the **intuitive user interface** and excellent integrations, enhancing their productivity and sales management while using Outreach.
- Users appreciate the **time-saving automation** of Outreach, streamlining engagement and enhancing overall productivity.

##### Cons

- Users experience **missing features** in Outreach, especially in analytics and automation capabilities, impacting efficiency and performance.
- Users find a noticeable **learning curve** with Outreach, making it challenging to master the tool effectively.
- Users find Outreach has **navigation difficulties** and requires extra training, complicating the prospect management process.
- Users feel that the **limited customization** in Outreach hinders their ability to create tailored reports effectively.
- Users experience frequent **integration issues** with Hubspot, affecting productivity and syncing reliability in Outreach.

#### What Are Recent G2 Reviews of Outreach?

**["Outreach Streamlines Multi-Channel Sequences and Follow-Ups Effortlessly"](https://www.g2.com/survey_responses/outreach-review-12365799)**

**Rating:** 5.0/5.0 stars

_— Silvina F._

[Read full review](https://www.g2.com/survey_responses/outreach-review-12365799)

**["Effortless Email Tracking and Workflow Optimization"](https://www.g2.com/survey_responses/outreach-review-13095207)**

**Rating:** 5.0/5.0 stars

_— Navdeep K._

[Read full review](https://www.g2.com/survey_responses/outreach-review-13095207)

### [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews)

Dialpad Support is an AI-native contact center solution that brings real-time AI insights, automation, and coaching into a single system so agents and supervisors have the context they need, when they need it. Dialpad Support modernizes inbound contact centers with real-time transcription, AI summaries, and action items that keep agents focused on the conversation instead of note-taking. Supervisors can coach and monitor teams with live sentiment tracking and automated quality management. Dialpad also offers an outbound solution that guides sales reps with real-time AI coaching, automation, and insights, so both inbound and outbound can run on the same platform. On the Dialpad platform, AI Agents are available for both voice and digital interactions, working alongside your team to handle routine inquiries and free up agents for more complex conversations. With Dialpad, you can: - Provide real-time agent assists - Coach and monitor teams with live sentiment and automated quality management - Use AI Agents across voice and digital channels to support customers around the clock - Turn conversations into intelligence that helps your team know your customer and make informed decisions

**Average Rating:** 4.4/5.0

**Total Reviews:** 680

#### How Do G2 Users Rate Dialpad Support?

- **Ease of Use:** 8.9/10 (Category avg: 9.2/10)
- **Knowledge Base:** 8.8/10 (Category avg: 8.8/10)
- **Leaderboard:** 8.7/10 (Category avg: 8.8/10)
- **Playbook Creation:** 8.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Dialpad Support?

- **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad)
- **Company Website:** Dialpad.com
- **Year Founded:** 2011
- **HQ Location:** San Ramon, California
- **Twitter:** @DialpadHQ  
60 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,499 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Manager, Customer Service Rep
- **Top Industries:** Financial Services, Consumer Services
- **Company Size:** 45% Medium, 31% Small

#### What Do G2 Reviewers Say About Dialpad Support?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **online help section incredibly helpful** , enabling quick answers and enhancing the support experience.
- Users appreciate the **ease of use** of Dialpad Support, finding navigation and support requests simple and efficient.
- Users enjoy the **responsive customer support** of Dialpad, appreciating quick resolutions and effective communication for their issues.
- Users value the **transcription and CRM integration** features of Dialpad Support, enhancing efficiency in client communications.
- Users appreciate the **quick response times** of Dialpad Support, effectively addressing issues with prompt assistance.

##### Cons

- Users find the **poor customer support** of Dialpad Support time-consuming and often unhelpful in resolving issues.
- Users experience **call connection delays** and find reporting and app functionality lacking, impacting their overall experience.
- Users are frustrated with the **delayed support** , making urgent assistance difficult to obtain when needed most.
- Users experience **dialer issues** including delays, call queue inaccuracies, and challenges with reporting and app utilization.
- Users experience frustratingly **long wait times** for responses, especially during peak hours, hindering quick resolutions.

#### What Are Recent G2 Reviews of Dialpad Support?

**["Easy Setup, Fair Pricing, and Solid Integrations with Halo PSA and Slack"](https://www.g2.com/survey_responses/dialpad-support-review-12836209)**

**Rating:** 5.0/5.0 stars

_— Christopher R._

[Read full review](https://www.g2.com/survey_responses/dialpad-support-review-12836209)

**["Dialpad Updated Review"](https://www.g2.com/survey_responses/dialpad-support-review-10344582)**

**Rating:** 5.0/5.0 stars

_— Mohammed P._

[Read full review](https://www.g2.com/survey_responses/dialpad-support-review-10344582)

#### What Are G2 Users Discussing About Dialpad Support?

- [What is Dialpad Sell used for?](https://www.g2.com/discussions/what-is-dialpad-sell-used-for)
- [What is Dialpad Contact Center used for?](https://www.g2.com/discussions/what-is-dialpad-contact-center-used-for) - 1 comment

### [Zoho SalesIQ](https://www.g2.com/products/zoho-salesiq/reviews)

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time. Loaded with all the features a customer expects and a lot more, including live visitor tracking, live chat translate, live chat, automated chat triggers, lead scoring, audio call, screen share, profanity management, chat preview, codeless bot, answer bot, chat routing, internal chat, agent mobile app, SDK for iOS and Android, and integrations with popular IM channels like Whatsapp, Instagram, FB Messenger, and Telegram. All of this in a single platform.

**Average Rating:** 4.4/5.0

**Total Reviews:** 237

#### How Do G2 Users Rate Zoho SalesIQ?

- **Ease of Use:** 8.7/10 (Category avg: 9.2/10)
- **Knowledge Base:** 8.0/10 (Category avg: 8.8/10)
- **Leaderboard:** 7.9/10 (Category avg: 8.8/10)
- **Playbook Creation:** 8.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Zoho SalesIQ?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** CEO, Director
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 72% Small, 20% Medium

#### What Do G2 Reviewers Say About Zoho SalesIQ?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Zoho SalesIQ, facilitating seamless real-time engagement and efficient customer interactions.
- Users appreciate the **responsive real-time engagement** of Zoho SalesIQ, enabling effective visitor tracking and automated customer interactions.
- Users love the **real-time engagement features** of Zoho SalesIQ, enhancing interactions and boosting conversions effortlessly.
- Users appreciate the **seamless integrations** of Zoho SalesIQ, enhancing customer support and business efficiency effortlessly.
- Users praise the **superb customer support** of Zoho SalesIQ, finding it responsive and extremely helpful in managing interactions.

##### Cons

- Users experience **excessive notifications** , including delays and duplicates, which can disrupt the overall user experience on Zoho SalesIQ.
- Users find the **learning curve steep** with Zoho SalesIQ due to extensive customization and multiple integrations.
- Users find **customization limited** in Zoho SalesIQ, feeling overwhelmed by initial setup and execution complexities.
- Users experience **notification issues** with delays and double alerts on the Android app, impacting overall usability.
- Users find the interface of Zoho SalesIQ **not intuitive** , making initial setup and customization feel overwhelming and complex.

#### What Are Recent G2 Reviews of Zoho SalesIQ?

**["Zobot Makes Customization and Lead Qualification Effortless"](https://www.g2.com/survey_responses/zoho-salesiq-review-12630837)**

**Rating:** 5.0/5.0 stars

_— MANISH K._

[Read full review](https://www.g2.com/survey_responses/zoho-salesiq-review-12630837)

**["Real-Time Visitor Tracking and CRM Integration On-the-Go"](https://www.g2.com/survey_responses/zoho-salesiq-review-12096763)**

**Rating:** 4.5/5.0 stars

_— Nayeem M._

[Read full review](https://www.g2.com/survey_responses/zoho-salesiq-review-12096763)

### [Level AI](https://www.g2.com/products/level-ai/reviews)

Level AI is the intelligence and orchestration layer for customer experience. We analyze 100% of customer interactions across voice, chat, email, and messaging to turn unstructured conversations into measurable insights and automation. From Voice of Customer and journey insights to automated quality, real-time coaching, and AI agents, Level AI helps teams improve customer outcomes, operational performance, and profitable growth.

**Average Rating:** 4.6/5.0

**Total Reviews:** 211

#### How Do G2 Users Rate Level AI?

- **Ease of Use:** 8.9/10 (Category avg: 9.2/10)
- **Knowledge Base:** 9.4/10 (Category avg: 8.8/10)
- **Leaderboard:** 9.4/10 (Category avg: 8.8/10)
- **Playbook Creation:** 8.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Level AI?

- **Seller:** [Level AI](https://www.g2.com/sellers/level-ai)
- **Company Website:** thelevel.ai
- **Year Founded:** 2018
- **HQ Location:** Mountain View, US
- **Twitter:** @TheLevelAI  
204 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=88837a04d6b731eeff4a45c0aa27c4813f367a54aa990a1bb13415f8187aba9e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flevel-ai&secure%5Burl_type%5D=linkedin_company_website)  
212 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Quality Analyst, Supervisor
- **Top Industries:** Consumer Services, Food & Beverages
- **Company Size:** 56% Medium, 32% Large

#### What Do G2 Reviewers Say About Level AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Level AI, enjoying its uncluttered interface and intuitive dashboard.
- Users value the **helpfulness** of Level AI, enhancing customer service with quick, accurate information and user-friendly features.
- Users value the **enhanced efficiency** of Level AI, enabling quicker access to insights and streamlined processes.
- Users praise the **intuitive user interface** of Level AI, finding it easy to learn and navigate effectively.
- Users value the **accuracy** of Level AI, which enhances customer interactions with prompt and precise information delivery.

##### Cons

- Users experience **inaccuracies** in AI QA scores and face issues with delayed evaluations and visibility of scores.
- Users experience **slow performance** , which hampers timely updates and complicates monitoring and coaching efforts.
- Users highlight **accuracy issues** in Level AI, affecting evaluations, scores, and overall reliability of monitoring.
- Users find the **translation accuracy lacking** due to occasional misinterpretations of accents and context, affecting insights.
- Users report **AI inaccuracy** affecting scores and monitoring, with significant delays and issues capturing conversations accurately.

#### What Are Recent G2 Reviews of Level AI?

**["Efficient Call Review with Handy Transcription, Needs Enhanced Details"](https://www.g2.com/survey_responses/level-ai-review-11320627)**

**Rating:** 4.0/5.0 stars

_— Verified User in Consumer Services_

[Read full review](https://www.g2.com/survey_responses/level-ai-review-11320627)

**["Our Level AI Partnership has been a magical experience!"](https://www.g2.com/survey_responses/level-ai-review-13022467)**

**Rating:** 4.5/5.0 stars

_— Aaron H._

[Read full review](https://www.g2.com/survey_responses/level-ai-review-13022467)

#### What Are G2 Users Discussing About Level AI?

- [What is LevelAI used for?](https://www.g2.com/discussions/what-is-levelai-used-for) - 1 comment

### [Mihup](https://www.g2.com/products/mihup/reviews)

Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI comes pre-trained on domain-specific contact centre context for faster, effective insights. The product evaluates every conversation against audit parameters and flags compliance breaches immediately. It also tracks agent effectiveness helping them level up with comprehensive coaching capabilities. What’s also important is Mihup Interaction Analytics’ ability to recommend approaches to close sales, enhance service delivery, and optimise processes, thanks to a fine-tuned Generative AI model. The flexible underpinning of the platform allows it to quickly introduce features expected in rapidly evolving industries like BFSI, fintech, e-commerce, and travel tech. With end-to-end automation offered out-of-the-box, Mihup Interaction Analytics accelerates insights, quality audit efficiency, and agent performance improvement. In addition, it delivers next best approaches and unified customer context. Get an enterprise-ready solution with customisable insights and dashboards. We help you go live in weeks, not months.

**Average Rating:** 4.7/5.0

**Total Reviews:** 67

#### How Do G2 Users Rate Mihup?

- **Ease of Use:** 9.3/10 (Category avg: 9.2/10)
- **Knowledge Base:** 9.6/10 (Category avg: 8.8/10)
- **Leaderboard:** 10.0/10 (Category avg: 8.8/10)
- **Playbook Creation:** 9.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Mihup?

- **Seller:** [Mihup Communications Private Limited.](https://www.g2.com/sellers/mihup-communications-private-limited)
- **Year Founded:** 2016
- **HQ Location:** Kolkata, India
- **Twitter:** @mihup\_ai  
50 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1fc9482d1017babfe9d619bfe4adab7c940eab85217dc52529390bbed2432a9e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmihup%2F&secure%5Burl_type%5D=linkedin_company_website)  
103 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Quality Analyst
- **Top Industries:** Financial Services, Consumer Services
- **Company Size:** 59% Medium, 25% Small

#### What Do G2 Reviewers Say About Mihup?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **accuracy** of Mihup, enhancing understanding of conversations and improving service quality efficiently.
- Users find Mihup **very easy to use** , appreciating its user-friendly dashboard and automated report generation for call evaluations.
- Users appreciate the **easy implementation and comprehensive analysis features** of Mihup, enhancing their overall experience.
- Users highlight the **proactive and knowledgeable customer support** of Mihup, enhancing their experience and effectiveness.
- Users commend Mihup for its **efficient AI assistant** , enhancing productivity and facilitating seamless multilingual interactions.

##### Cons

- Users find the **user interface lacking** and suggest improvements for a better overall experience with Mihup.
- Users find the **complexity of setup** challenging, especially for large datasets and advanced customization options.
- Users find the **initial setup and training phase time-consuming** , suggesting improvements for faster onboarding and features.
- Users find the **learning curve challenging** , requiring time to understand features and navigate the interface effectively.
- Users find **poor UI design** problematic, describing the dashboard as messy and lacking responsiveness and clarity.

#### What Are Recent G2 Reviews of Mihup?

**["Automates Audio Analysis, Boosts Service Quality"](https://www.g2.com/survey_responses/mihup-review-12164341)**

**Rating:** 4.0/5.0 stars

_— Erick Vincent Steve G._

[Read full review](https://www.g2.com/survey_responses/mihup-review-12164341)

**["Reliable Voice Intelligence Platform That Enhances Customer Experience and Insights"](https://www.g2.com/survey_responses/mihup-review-11831951)**

**Rating:** 5.0/5.0 stars

_— andré P._

[Read full review](https://www.g2.com/survey_responses/mihup-review-11831951)

### [Kickscale](https://www.g2.com/products/kickscale/reviews)

Kickscale's AI Sales Coaching platform captures critical insights from customer conversations, enabling sales professionals with comprehensive meeting analytics, individualised coaching, and automated call administration. Increase your operational efficiency and win rates, and gain in-depth understanding of your sales call from 1,000+ data points per meeting that will help you understand your ICP. Listen to the voice of the customer and eliminate the guessing game. Simply ask the AI.

**Average Rating:** 4.9/5.0

**Total Reviews:** 45

#### How Do G2 Users Rate Kickscale?

- **Ease of Use:** 9.7/10 (Category avg: 9.2/10)
- **Knowledge Base:** 9.5/10 (Category avg: 8.8/10)
- **Leaderboard:** 9.3/10 (Category avg: 8.8/10)
- **Playbook Creation:** 9.4/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Kickscale?

- **Seller:** [Kickscale](https://www.g2.com/sellers/kickscale)
- **HQ Location:** Vienna
- **Twitter:** @Kickscale  
14 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=68ad328b5f11b3c7f07b95134e8ffab2e7f53f7976f1f16410408328c5c29c93&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkickscale%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales Manager
- **Top Industries:** Computer Software, Leisure, Travel & Tourism
- **Company Size:** 64% Medium, 36% Small

#### What Do G2 Reviewers Say About Kickscale?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Kickscale a **remarkable time-saver** , enhancing focus on conversations while reducing post-meeting tasks significantly.
- Users love the **automation features** of Kickscale, enhancing focus and saving time on meeting management tasks.
- Users value the **accuracy of summaries and insights** generated by Kickscale, enhancing productivity and focus during meetings.
- Users find Kickscale's **ease of use** invaluable, enhancing focus on conversations while streamlining meeting processes effectively.
- Users love how Kickscale's **daily use** automates meeting notes and enhances focus, saving valuable time and effort.

##### Cons

- Users note that AI-generated follow-ups can feel **generic and robotic** , requiring personal tweaks for better resonance.
- Users note significant **language issues** with Kickscale, particularly with non-English languages like French and Italian.
- Users report **AI inaccuracy** when using Kickscale with Italian, noting significant gaps compared to its performance in English.
- Users find the **complexity** of Kickscale challenging, as it takes time to learn all its features effectively.
- Users find that **difficult learning** curves can delay effective usage of Kickscale's features and maximize benefits.

#### What Are Recent G2 Reviews of Kickscale?

**["Super insights for sales conversations and what can be improved"](https://www.g2.com/survey_responses/kickscale-review-11659424)**

**Rating:** 5.0/5.0 stars

_— Tarik Y._

[Read full review](https://www.g2.com/survey_responses/kickscale-review-11659424)

**["Excellent AI tool for efficiency and accuracy"](https://www.g2.com/survey_responses/kickscale-review-10631581)**

**Rating:** 5.0/5.0 stars

_— Niklas R._

[Read full review](https://www.g2.com/survey_responses/kickscale-review-10631581)

### [Yolk](https://www.g2.com/products/yolk/reviews)

Yolk is a sales coaching and sales training software that helps revenue teams analyze real sales calls, identify skill gaps, and deliver personalized training through AI-powered roleplays with instant feedback. The platform is designed for sales leaders, enablement managers, and customer-facing teams who want to automate call reviews, scale coaching, improve performance consistency, and accelerate rep development without expanding headcount. Yolk connects to call recording platforms to automatically evaluate sales conversations. Using conversational AI, it scores sales representatives across key selling skills such as discovery, objection handling, rapport building, and closing technique. The system aggregates insights into dashboards that allow managers to quickly identify areas for improvement across individuals and teams eliminating the need for time-intensive manual transcript reviews. When performance gaps are found, Yolk generates customized, lifelike simulations that replicate real buyer interactions. Reps practice with human-like AI avatars in realistic, low-stakes environments that closely mirror their daily sales calls. Each simulation concludes with immediate feedback and actionable guidance for improvement. This continuous cycle of analysis, practice, and feedback helps reps build confidence and consistency over time. Key capabilities include: - Automated call analysis and scoring across core sales competencies - Visual dashboards that surface skill gaps and track progress - AI-driven roleplays with human-like avatars; roleplays are customized to each rep’s strengths and weaknesses - Instant feedback and performance reports after every simulation - Integrations with common call recording and enablement tools Benefits for sales organizations: - Faster ramp-up for new hires through personalized onboarding - Higher win rates driven by targeted skill development - Reduced coaching time for managers through automation - Scalable, data-driven enablement that complements existing workflows Yolk provides an end-to-end system for continuous sales skill improvement. By combining conversation intelligence with adaptive training, it enables teams to learn from every call and turn insights into measurable performance gains.

**Average Rating:** 5.0/5.0

**Total Reviews:** 61

#### How Do G2 Users Rate Yolk?

- **Ease of Use:** 9.0/10 (Category avg: 9.2/10)
- **Knowledge Base:** 8.2/10 (Category avg: 8.8/10)
- **Leaderboard:** 8.6/10 (Category avg: 8.8/10)
- **Playbook Creation:** 8.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Yolk?

- **Seller:** [Yolk](https://www.g2.com/sellers/yolk)
- **HQ Location:** Delaware, US
- **Twitter:** @YolkCoach  
64 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d461d273524ff163256cb3c0ee04c3a06577a355273c268c778e5f071c796afd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fyolk-coach%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 105% Small, 18% Medium

#### What Do G2 Reviewers Say About Yolk?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Yolk's **automated analysis** and structured approach greatly enhance coaching efficiency and consistency.
- Users value the **accuracy of insights** from Yolk, enhancing understanding of sales calls and improving performance.
- Users value the **instant and actionable feedback** from Yolk, enhancing their confidence and learning experience.
- Users benefit from **significant time savings** with Yolk, reducing hours spent on training and manual analysis.
- Users appreciate the **efficiency of automation** in Yolk, enabling quicker coaching and saving valuable time each week.

##### Cons

- Users find the **learning curve steep** , needing time and onboarding to trust Yolk's AI scoring system effectively.
- Users find that **AI inaccuracy** can lead to generic scoring and mismatched call quality, requiring manual review.
- Users find **call scoring issues** frustrating due to inconsistencies and a lack of context for evaluation accuracy.
- Users find the **limited customization** of Yolk's reporting dashboard restricts personalization and adaptability to their needs.
- Users find the **time-consuming setup** for custom onboarding and scoring preferences quite challenging and unexpected.

#### What Are Recent G2 Reviews of Yolk?

**["Clear, Specific Coaching That Sharply Improves Discovery Calls"](https://www.g2.com/survey_responses/yolk-review-12873995)**

**Rating:** 5.0/5.0 stars

_— Mubeen F._

[Read full review](https://www.g2.com/survey_responses/yolk-review-12873995)

**["Realistic, Low-Pressure Roleplays with Instant Feedback That Boost Call Confidence"](https://www.g2.com/survey_responses/yolk-review-12897376)**

**Rating:** 5.0/5.0 stars

_— Sophie B._

[Read full review](https://www.g2.com/survey_responses/yolk-review-12897376)

### [Rehearsal](https://www.g2.com/products/rehearsal/reviews)

Rehearsal is a collaborative video-based practice and coaching platform used as a scalable means to improve training effectiveness, increase sales competencies, or ensure cohesive product messaging, Rehearsal can provide your team a safe place to practice skills, receive quality feedback, and collaborate with others. Companies like Accenture, Paychex, Honeywell, and many more have deployed Rehearsal utilizing the platform’s adaptive learning and AI capabilities. With over 100,000 users around the world, we help organizations develop skills that increase sales. Simply record a video scenario, invite others to respond to it using their webcam or mobile device, and instantly learn how others think --- their choice of words, body language, and readiness when faced with real-life situations, challenges, or questions. Then evaluate submissions and respond via video, continuing the dialog until skills are mastered.

**Average Rating:** 4.6/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Rehearsal?

- **Ease of Use:** 9.1/10 (Category avg: 9.2/10)
- **Knowledge Base:** 7.7/10 (Category avg: 8.8/10)
- **Leaderboard:** 7.3/10 (Category avg: 8.8/10)
- **Playbook Creation:** 7.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Rehearsal?

- **Seller:** [Rehearsal](https://www.g2.com/sellers/rehearsal)
- **Year Founded:** 2014
- **HQ Location:** Reno, NV
- **Twitter:** @RehearsalVRP  
361 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0aa2182b134603ec6f1ef42c21e47105e2c83cefdb27bb496a1ba046edde5b3f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6426392%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Information Technology and Services
- **Company Size:** 56% Large, 28% Medium

#### What Are Recent G2 Reviews of Rehearsal?

**["Very helpful and innovative"](https://www.g2.com/survey_responses/rehearsal-review-5029200)**

**Rating:** 5.0/5.0 stars

_— Luigi M._

[Read full review](https://www.g2.com/survey_responses/rehearsal-review-5029200)

**["Amazing tool for sales enablement"](https://www.g2.com/survey_responses/rehearsal-review-4727263)**

**Rating:** 5.0/5.0 stars

_— Katie P._

[Read full review](https://www.g2.com/survey_responses/rehearsal-review-4727263)

#### What Are G2 Users Discussing About Rehearsal?

- [What does Rehearsal do?](https://www.g2.com/discussions/what-does-rehearsal-do)
- [What's the difference between practice and rehearsal?](https://www.g2.com/discussions/what-s-the-difference-between-practice-and-rehearsal)
- [What is rehearsal software?](https://www.g2.com/discussions/what-is-rehearsal-software)
- [What is the Rehearsal feature?](https://www.g2.com/discussions/what-is-the-rehearsal-feature)

### [LevelEleven](https://www.g2.com/products/leveleleven/reviews)

LevelEleven is the leading performance management platform for revenue teams. We help customer-facing teams focus on the daily behaviors that drive predictable results. With LevelEleven, organizations can: Align reps around the right leading indicators Drive accountability with real-time scorecards and dashboards Motivate performance through gamification and contests Enable managers to coach consistently using actionable data Reps know exactly what’s expected. Managers coach with clarity and consistency. Executives gain visibility into what’s driving revenue — and what isn’t. Stop managing outcomes. Start driving behaviors that create them.

**Average Rating:** 4.4/5.0

**Total Reviews:** 272

#### How Do G2 Users Rate LevelEleven?

- **Ease of Use:** 8.6/10 (Category avg: 9.2/10)
- **Knowledge Base:** 8.2/10 (Category avg: 8.8/10)
- **Leaderboard:** 8.9/10 (Category avg: 8.8/10)
- **Playbook Creation:** 7.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind LevelEleven?

- **Seller:** [Ascent Cloud](https://www.g2.com/sellers/ascent-cloud)
- **Company Website:** ascentcloud.io
- **Year Founded:** 2020
- **HQ Location:** Detroit, US
- **Twitter:** @ascent\_cloud  
59 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d70b3c445b978f3015c348754c717bf9e81e15fbbf6176a2030516e8807c72c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fascent-cloud%2F&secure%5Burl_type%5D=linkedin_company_website)  
79 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales Operations Specialist, Sales Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 55% Medium, 26% Large

#### What Are Recent G2 Reviews of LevelEleven?

**["LevelEleven Boosts Sales Productivity with Motivating, Easy-to-Run Gamification and Pacing"](https://www.g2.com/survey_responses/leveleleven-review-12606690)**

**Rating:** 5.0/5.0 stars

_— Steve G._

[Read full review](https://www.g2.com/survey_responses/leveleleven-review-12606690)

**["Crystal-Clear Sales Target Visibility with Easy, Top-Notch Onboarding"](https://www.g2.com/survey_responses/leveleleven-review-12596791)**

**Rating:** 5.0/5.0 stars

_— Guillaume C._

[Read full review](https://www.g2.com/survey_responses/leveleleven-review-12596791)

#### What Are G2 Users Discussing About LevelEleven?

- [What is LevelEleven used for?](https://www.g2.com/discussions/what-is-leveleleven-used-for)

### [Retorio](https://www.g2.com/products/retorio/reviews)

Retorio is a cutting-edge AI Coaching Platform that takes learning to the next level. Retorio prepares customer facing teams for critical one-shot moments, Retorio’s AI coach prepares learners to navigate the most challenging situations in their careers. For L&D managers, sales enablement managers, and training managers, Retorio offers: Measurable Impact: It provides objective data to prove the effectiveness of coaching and links training outcomes directly to business KPIs. This helps in justifying training investments. Scalability & Reach: The platform can deliver personalized coaching sessions to thousands of learners globally. Faster Content Creation & Delivery: Training content can be created in minutes (e.g., under 40 minutes for AI coaching, compared to months without it) and delivered with just one click. This allows for quick adaptation to market shifts and new product launches. Personalized & Relevant Training: It enables the creation of customized coaching programs tailored to specific needs by turning existing documents (like persona sheets or product information) into lifelike AI buyer personas and interactive simulations. Psychological Safety: Learners can practice essential skills in a risk-free, psychologically safe space, receiving immediate, personalized feedback and actionable advice. Compliance & Trust: Retorio is designed to be fully compliant with GDPR and the EU AI Act, ensuring data privacy and ethical operations. It does not infer emotions or use biometric data for identification. Improved Performance & Readiness: It aims to increase sales readiness by 20% and provides significantly more conversation practice sessions per advisor. Case studies show improvements such as a 25% increase in placement quote for emerging leaders and a 40% reduction in first-year attrition for sales teams. Cost Efficiency: AI coaching can lead to significant cost savings compared to traditional methods, with observed reductions in human effort and costs Ready to empower your teams with impactful, measurable, and scalable AI coaching? Schedule a demo today to discover how Retorio can transform your enterprise!

**Average Rating:** 4.8/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Retorio?

- **Ease of Use:** 8.6/10 (Category avg: 9.2/10)
- **Knowledge Base:** 8.3/10 (Category avg: 8.8/10)
- **Leaderboard:** 7.3/10 (Category avg: 8.8/10)
- **Playbook Creation:** 8.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Retorio?

- **Seller:** [Retorio](https://www.g2.com/sellers/retorio)
- **HQ Location:** Munich, Germany
- **Twitter:** @retorio\_AI  
138 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=37c6f3dc3dec30f9cbcee511bb53ef8a107d0c24056b6aa45f2d148d0323554a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fretorio%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Insurance
- **Company Size:** 41% Large, 41% Small

#### What Do G2 Reviewers Say About Retorio?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive customer support** of Retorio, noting the team's approachability and dedication to users' needs.
- Users value the **AI integration** in Retorio, enhancing professional training and improving preparation for customer interactions.
- Users value the **effective coaching capabilities** of Retorio, enhancing team performance through detailed insights and AI support.
- Users appreciate the **flexibility and scalability** of Retorio, allowing for tailored solutions that meet their evolving needs.
- Users praise the **ease of use** of Retorio, enabling quick onboarding and immediate application without extensive training.

##### Cons

- Users experience occasional **slow performance** , including delays in session publishing and avatar responsiveness, which can hinder usability.
- Users experience **completion delays** that hinder seamless operation, such as lag in publishing sessions and avatar responses.
- Users find Retorio's **limitation in technical filters** frustrating compared to other talent management tools available.
- Users find that **onboarding issues** may require additional guidance to maximize the use of Retorio's features.
- Users experience **slow loading** times, making operation challenging with noticeable delays in session publishing and avatar responses.

#### What Are Recent G2 Reviews of Retorio?

**["This is how AI-supported training is really fun – our experience with Retorio"](https://www.g2.com/survey_responses/retorio-review-11671631)**

**Rating:** 5.0/5.0 stars

_— Sebastian H._

[Read full review](https://www.g2.com/survey_responses/retorio-review-11671631)

**["Empowers Role-Playing with On-Demand Practice"](https://www.g2.com/survey_responses/retorio-review-12436801)**

**Rating:** 4.5/5.0 stars

_— Julie S._

[Read full review](https://www.g2.com/survey_responses/retorio-review-12436801)

### [Abstrakt Software](https://www.g2.com/products/abstrakt-software/reviews)

Abstrakt is a real-time call guidance software that helps your team get it right the first time by ensuring compliance, reducing risk, and guiding agents on every call. Remove uncertainty on calls and give your agents the power of real-time.

**Average Rating:** 4.7/5.0

**Total Reviews:** 84

#### How Do G2 Users Rate Abstrakt Software?

- **Ease of Use:** 9.5/10 (Category avg: 9.2/10)
- **Knowledge Base:** 8.9/10 (Category avg: 8.8/10)
- **Leaderboard:** 9.2/10 (Category avg: 8.8/10)
- **Playbook Creation:** 9.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Abstrakt Software?

- **Seller:** [ABSTRAKT](https://www.g2.com/sellers/abstrakt)
- **Year Founded:** 2020
- **HQ Location:** Phoenix, US
- **Twitter:** @abstrakt\_ai  
112 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e8e9ec26cb185fc9cadbf18316200e4f3a570a84aeb831bc7263d07f9ea0068&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fabstraktsoftware%2F&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Logistics and Supply Chain, Computer Software
- **Company Size:** 54% Small, 42% Medium

#### What Are Recent G2 Reviews of Abstrakt Software?

**["Best AI out there, and game changing tool to have."](https://www.g2.com/survey_responses/abstrakt-software-review-8764915)**

**Rating:** 5.0/5.0 stars

_— Eduardo C._

[Read full review](https://www.g2.com/survey_responses/abstrakt-software-review-8764915)

**["Game-changing tool!"](https://www.g2.com/survey_responses/abstrakt-software-review-8746877)**

**Rating:** 5.0/5.0 stars

_— Samuel N._

[Read full review](https://www.g2.com/survey_responses/abstrakt-software-review-8746877)

#### What Are G2 Users Discussing About Abstrakt Software?

- [How has Abstrakt Software supported your sales and marketing efforts, and what features do you find most effective?](https://www.g2.com/discussions/how-has-abstrakt-software-supported-your-sales-and-marketing-efforts-and-what-features-do-you-find-most-effective)
- [What is abstract for designers?](https://www.g2.com/discussions/what-is-abstract-for-designers)
- [How do abstracts work?](https://www.g2.com/discussions/how-do-abstracts-work) - 1 comment
- [What is abstract software?](https://www.g2.com/discussions/abstrakt-software-what-is-abstract-software) - 1 comment
- [What is abstract software used for?](https://www.g2.com/discussions/what-is-abstract-software-used-for) - 1 comment

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Spotlight Categories

[SAP Store Software](https://www.g2.com/categories/sap-store)

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[Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence)

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Similar Categories

- [AI Sales Roleplay Tools](/categories/ai-sales-roleplay-tools)
- [Conversation Intelligence](/categories/conversation-intelligence)
- [Digital Sales Room](/categories/digital-sales-room)
- [Email Tracking](/categories/email-tracking)

- [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing)
- [Outbound Call Tracking](/categories/outbound-call-tracking)
- [Sales Enablement](/categories/sales-enablement)
- [Sales Engagement](/categories/sales-engagement)

- [Salesforce CRM Document Generation](/categories/salesforce-crm-document-generation)
- [Sales Performance Management](/categories/sales-performance-management)
- [Sales Planning](/categories/sales-planning)
- [Sales Training and Onboarding](/categories/sales-training-and-onboarding)

[Browse Sales Coaching Themes](/categories/sales-coaching/themes)

 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated October 3, 2024

Sales coaching software gives salespeople and managers the ability to analyze sales calls to help refine technique, establish best practices, and improve sales close rates. Sales coaching tools enable continuous training with features such as conversation intelligence, live feedback from observers, and the signalling of upsell or close opportunities. These platforms may also provide a repository of previously recorded sales calls, as well as a list of upcoming sales deals in the pipeline. This provides greater visibility over which sales calls may have a direct influence over revenue. In some cases, live feedback or review is offered by a third-party representative or artificial intelligence. With help from these tools, teams can reduce ramp time by quickly identifying areas for improvement and aligning the messaging and approach among client-facing salespeople.

Sales coaching software is a natural complement to [sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) which trains new hires and provides continual training through role playing, skills assessments, and microcourses. Sales coaching software may integrate with [outbound call tracking software](https://www.g2.com/categories/outbound-call-tracking) to streamline cold dialing and lead follow-up calls, and integrate with or share features of [video conferencing software](https://www.g2.com/categories/video-conferencing) for joint or observed calls with clients. These tools may also integrate with [sales enablement software](https://www.g2.com/categories/sales-enablement) and [sales performance management software](https://www.g2.com/categories/sales-performance-management) so sellers can access relevant resources and receive feedback on their overall success respectively. Emails and calls captured within a sales coaching platform will often be tied to customer data in the company’s [CRM software](https://www.g2.com/categories/crm).

To qualify for inclusion in the Sales Coaching category, a product must:

- Offer capture, analysis, and feedback tools related to sales calls
- Help identify pivotal moments or opportunities in conversations, as well as areas for improvement, to share with the corresponding salesperson
- Integrate with call dialers, CRM software, or both to pull and store sales call information

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