# Best Robotic Process Automation (RPA) Software

## How Many Robotic Process Automation (RPA) Software Products Does G2 Track?

**Total Products under this Category:** 158

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Rinkt Business Automation Platform (+0.22%) - Among all products in this category, Rinkt Business Automation Platform recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Robotic Process Automation (RPA) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 24,600+ Authentic Reviews
- 158+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Robotic Process Automation (RPA) Software
 ![G2 Grid® for Robotic Process Automation (RPA) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/robotic-process-automation-rpa/grids.png?focus%5B%5D=6218&focus%5B%5D=2629&focus%5B%5D=122375&focus%5B%5D=53828&focus%5B%5D=144169&focus%5B%5D=74085&focus%5B%5D=127784&focus%5B%5D=1507)

Highlighted products: UiPath Agentic Automation, Zapier, Microsoft Power Automate, Automation Anywhere Agentic Process Automation, IBM Robotic Process Automation (RPA), Apify, PIX RPA, and Appian.

Underlying data: [Grid® JSON](https://www.g2.com/categories/robotic-process-automation-rpa/grids.json?focus%5B%5D=uipath-agentic-automation&focus%5B%5D=zapier&focus%5B%5D=microsoft-power-automate&focus%5B%5D=automation-anywhere-agentic-process-automation&focus%5B%5D=ibm-robotic-process-automation-rpa&focus%5B%5D=apify&focus%5B%5D=pix-rpa&focus%5B%5D=appian&segment=all)

**Sponsored**

### Nextworld Platform

Nextworld is an application generation platform designed for developing enterprise-grade applications, automations, and AI-powered processes, all within a single governed environment. This innovative solution enables organizations to create and deploy applications without requiring extensive coding knowledge, allowing users to concentrate on building solutions tailored to their specific operational needs. By moving away from the traditional rip-and-replace model, Nextworld helps businesses avoid accumulating new technical debt while enhancing their existing systems. Primarily targeted at mid-sized, high-growth companies seeking to optimize their operations, Nextworld serves a diverse range of users, including IT departments, business analysts, and operational teams. The platform empowers these users to build applications that traditional ERP systems may not support, such as operational apps, internal tools, and workflow systems. Additionally, the AI-powered app generation feature facilitates the rapid creation of applications, streamlining the development process and significantly reducing the time-to-market for new solutions. A key feature of Nextworld is its ability to automate processes across the entire organization. Intelligent agents orchestrate work between various ERPs, systems, teams, and data sources, ensuring that tasks are completed efficiently and effectively. This interconnectedness enhances productivity and fosters a cohesive workflow, as users can manage and monitor processes from a centralized platform. Moreover, the headless capabilities of Nextworld ensure that data and logic are not confined to a single application, providing the flexibility to surface information wherever it is needed within the organization. Security is a critical consideration for enterprise applications, and Nextworld addresses this by automatically inheriting enterprise-grade security measures. Features such as role-based access, gated promotion, and comprehensive audit trails protect sensitive information while maintaining compliance with industry standards. The platform is also SOC 1 and SOC 2 Type II attested, reinforcing its commitment to security and reliability. With Nextworld, organizations can operate with a single source of truth, enabling informed decision-making based on accurate and up-to-date data. Nextworld represents a significant advancement in the realm of no-code development platforms, offering a robust solution for enterprises looking to innovate and streamline their operations. By combining ease of use with powerful automation and security features, Nextworld stands out as a comprehensive tool for organizations aiming to enhance their operational efficiency and agility.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1206&secure%5Bchosen_at%5D=2026-08-15T06%3A58%3A27Z&secure%5Bdisplayable_resource_id%5D=1006748&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1006748&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1406867&secure%5Bresource_id%5D=1206&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frobotic-process-automation-rpa%3Fsegment%3Dall%26selected_view%3Dtrending&secure%5Btoken%5D=57de48698a26077bd0635808db1f38aaa8fff113e4806e352343b6ddc55ccd27&secure%5Burl%5D=https%3A%2F%2Fwww.nextw.com&secure%5Burl_type%5D=company_website)

### [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews)

UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. Agentic testing is an AI-powered approach to software quality assurance that leverages autonomous agents to generate, execute, and evolve tests across the entire testing lifecycle. By partnering intelligent agents with human testers, agentic testing dramatically increases test coverage, accelerates release cycles, improves system resilience, and enables continuous testing at enterprise scale. It empowers teams to shift from manual, reactive testing to proactive, scalable quality engineering—driving faster innovation with higher confidence.

**Average Rating:** 4.6/5.0

**Total Reviews:** 6,136

#### How Do G2 Users Rate UiPath Agentic Automation?

- **Visual Editor:** 9.1/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.1/10)
- **Custom Automation:** 8.9/10 (Category avg: 8.8/10)
- **Collaboration:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind UiPath Agentic Automation?

- **Seller:** [UiPath](https://www.g2.com/sellers/uipath)
- **Company Website:** www.uipath.com
- **Year Founded:** 2005
- **HQ Location:** New York
- **Twitter:** @UiPath  
108,104 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17615f854c74fc9182c09444e77a06bb258d3895834425dd5c43ea727a867603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1523656%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,134 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** RPA Developer, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 51% Large, 29% Medium

#### What Do G2 Reviewers Say About UiPath Agentic Automation?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise UiPath Agentic Automation for its **advanced AI integration** , making automation of complex tasks seamless and efficient.
- Users highlight the **ease of use** of UiPath Agentic Automation, facilitating smoother integration and workflow for developers.
- Users value the **adaptive and seamless automation** of UiPath Agentic Automation, effectively managing complex tasks with AI integration.
- Users praise the **automation ease** of UiPath Agentic Automation, highlighting its advanced AI and orchestration capabilities.
- Users value the **efficiency** of UiPath Agentic Automation, significantly reducing time and effort in business processes.

##### Cons

- Users find UiPath Agentic Automation to be **expensive** , especially in comparison to other RPA tools, impacting accessibility.
- Users find the **learning curve steep** , with challenges in agent training and programming knowledge for non-technical users.
- Users find the **complexity** of UiPath Agentic Automation overwhelming, particularly when managing advanced features and setup processes.
- Users feel the **pricing is too high** for UiPath Agentic Automation, suggesting adjustments for better accessibility.
- Users find the **licensing issues confusing** , which complicates the initial setup and increases the learning curve.

#### What Are Recent G2 Reviews of UiPath Agentic Automation?

**["Transformative Automation with AI Decision Making"](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416)**

**Rating:** 4.5/5.0 stars

_— Arti P._

[Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416)

**["Extending RPA Capabilities with Agentic AI"](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861)**

**Rating:** 4.5/5.0 stars

_— Muhammad A._

[Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861)

#### What Are G2 Users Discussing About UiPath Agentic Automation?

- [What are the most impactful use-cases of UiPath's RPA in automating repetitive business processes?](https://www.g2.com/discussions/what-are-the-most-impactful-use-cases-of-uipath-s-rpa-in-automating-repetitive-business-processes) - 2 comments
- [What is robotic process automation RPA and when is it beneficial?](https://www.g2.com/discussions/what-is-robotic-process-automation-rpa-and-when-is-it-beneficial) - 1 comment
- [Which business process can be automated with RPA?](https://www.g2.com/discussions/which-business-process-can-be-automated-with-rpa) - 2 comments
- [What is RPA in UiPath?](https://www.g2.com/discussions/what-is-rpa-in-uipath) - 2 comments
- [Is UiPath an RPA tool?](https://www.g2.com/discussions/is-uipath-an-rpa-tool) - 2 comments

### [Zapier](https://www.g2.com/products/zapier/reviews)

Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2,065

#### How Do G2 Users Rate Zapier?

- **Quality of Support:** 8.4/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Zapier?

- **Seller:** [Zapier](https://www.g2.com/sellers/zapier)
- **Company Website:** zapier.com
- **Year Founded:** 2011
- **HQ Location:** San Francisco, CA
- **Twitter:** @zapier  
95,859 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ed4b88b7d3087b088b560447ab5e4d5dd8645ced77266f1a5419671ca92102c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzapier&secure%5Burl_type%5D=linkedin_company_website)  
1,473 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 70% Small, 24% Medium

#### What Do G2 Reviewers Say About Zapier?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Zapier, effortlessly automating tasks with seamless integrations and a user-friendly interface.
- Users appreciate the **seamless automation** offered by Zapier, effortlessly connecting tools and saving significant time on tasks.
- Users love the **wide range of integrations** in Zapier, enhancing automation and improving productivity across various tools.
- Users value the **easy integrations** of Zapier, enabling seamless automation across essential platforms like Google Workspace.
- Users value the **wide range of integrations** in Zapier, enhancing task automation across various platforms effortlessly.

##### Cons

- Users find Zapier to be **expensive** for the features it offers, especially when scaling usage over time.
- Users find that Zapier has **pricing issues** as costs surge with advanced workflows, limiting access to essential features.
- Users find the **setup complexity** of Zapier challenging, especially in error diagnosis and testing limitations.
- Users experience a **steep learning curve** , particularly those without a coding background, making efficient usage challenging.
- Users find Zapier's **limited features** in the free plan restrictive for growing workflows and advanced automations.

#### What Are Recent G2 Reviews of Zapier?

**["Zapier has changed a lot recently!"](https://www.g2.com/survey_responses/zapier-review-12997643)**

**Rating:** 4.5/5.0 stars

_— Yauhen D._

[Read full review](https://www.g2.com/survey_responses/zapier-review-12997643)

**["Simple, Intuitive Automations with Zapier"](https://www.g2.com/survey_responses/zapier-review-13255140)**

**Rating:** 5.0/5.0 stars

_— Laura O._

[Read full review](https://www.g2.com/survey_responses/zapier-review-13255140)

#### What Are G2 Users Discussing About Zapier?

- [What is Zapier used for?](https://www.g2.com/discussions/what-is-zapier-used-for) - 3 comments
- [Is Zapier an app?](https://www.g2.com/discussions/is-zapier-an-app) - 4 comments
- [What does Zapier cost?](https://www.g2.com/discussions/what-does-zapier-cost) - 2 comments
- [How good is Zapier?](https://www.g2.com/discussions/how-good-is-zapier) - 2 comments
- [What can Zapier do?](https://www.g2.com/discussions/what-can-zapier-do) - 2 comments, 2 upvotes

### [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)

Optimize business processes across your organization with a cloud-first, comprehensive automation platform, powered by low-code and AI. Modernize and integrate operations at scale, maintain visibility and control with enterprise-grade governance, monitor and protect your data, and continuously improve with process insights.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,043

#### How Do G2 Users Rate Microsoft Power Automate?

- **Visual Editor:** 8.3/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.1/10 (Category avg: 9.1/10)
- **Custom Automation:** 8.1/10 (Category avg: 8.8/10)
- **Collaboration:** 8.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Microsoft Power Automate?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Company Website:** www.microsoft.com
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, RPA Developer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 34% Medium, 32% Large

#### What Do G2 Reviewers Say About Microsoft Power Automate?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly nature** of Microsoft Power Automate, enabling easy automation without coding expertise.
- Users appreciate the **time-saving automation** of Microsoft Power Automate, enhancing productivity and reducing manual tasks significantly.
- Users enjoy the **easy integrations** of Power Automate, enhancing productivity with seamless connectivity to other Microsoft apps.
- Users appreciate the **seamless integrations** with Microsoft tools, significantly enhancing productivity and saving valuable time.
- Users find Microsoft Power Automate to be a **powerful tool for process automation** , significantly improving efficiency and organization.

##### Cons

- Users find **Microsoft Power Automate complex** , with difficulties in debugging and a steep learning curve for advanced features.
- Users find **slow performance** frustrating, impacting user experience and complicating workflow management in Power Automate.
- Users find Microsoft Power Automate to be **expensive** and cite challenges with data limits and learning resources.
- Users experience **software bugs** causing delays and a lack of timely notifications for failed flows, leading to inconvenience.
- Users express frustration with the **various bugs and rigidity** in Microsoft Power Automate, impacting workflow and experience.

#### What Are Recent G2 Reviews of Microsoft Power Automate?

**["Easy, Code-Light Automation That Fits Perfectly in the Microsoft Ecosystem"](https://www.g2.com/survey_responses/microsoft-power-automate-review-13194172)**

**Rating:** 4.5/5.0 stars

_— Sree K._

[Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-13194172)

**["Efficient and easy-to-implement automation"](https://www.g2.com/survey_responses/microsoft-power-automate-review-11356351)**

**Rating:** 5.0/5.0 stars

_— William Adrian C._

[Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-11356351)

#### What Are G2 Users Discussing About Microsoft Power Automate?

- [What is Microsoft Power Automate used for?](https://www.g2.com/discussions/what-is-microsoft-power-automate-used-for) - 3 comments
- [How do I install Microsoft Power automate?](https://www.g2.com/discussions/how-do-i-install-microsoft-power-automate) - 2 comments
- [What are the features of RPA?](https://www.g2.com/discussions/winautomation-by-softomotive-what-are-the-features-of-rpa)
- [How does process mining work?](https://www.g2.com/discussions/minit-how-does-process-mining-work-40782154-031f-4d7d-8727-edb11742979c)
- [How does process mining work?](https://www.g2.com/discussions/minit-how-does-process-mining-work)

### [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)

Automation Anywhere is the global leader in Agentic Process Automation (APA), transforming how organizations put AI to work. Our platform combines specialized AI agents, generative AI, and end-to-end process automation—including process discovery, RPA, document processing, and advanced analytics—all built on a foundation of security and governance. We empower businesses worldwide to unlock productivity, elevate customer experiences, and drive new revenue streams. Guided by our vision to fuel the future of work, we unleash human potential through Agentic AI-powered automation. Learn more at https://www.automationanywhere.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,068

#### How Do G2 Users Rate Automation Anywhere Agentic Process Automation?

- **Visual Editor:** 8.7/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.1/10)
- **Custom Automation:** 8.6/10 (Category avg: 8.8/10)
- **Collaboration:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Automation Anywhere Agentic Process Automation?

- **Seller:** [Automation Anywhere](https://www.g2.com/sellers/automation-anywhere)
- **Company Website:** www.AutomationAnywhere.com
- **Year Founded:** 2003
- **HQ Location:** San Jose, CA
- **Twitter:** @AutomationAnywh  
55,050 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b65bf215f64217ef3b0ed8a101e77a8d2b3eb6923ef8ecde6e5eaa77ae57d698&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F208639%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,314 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** RPA Developer, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 59% Large, 23% Medium

#### What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** in Automation Anywhere Agentic Process Automation makes bot development simple and efficient.
- Users love the **ease of automating tasks** with Automation Anywhere, enjoying its intuitive interface and time-saving capabilities.
- Users appreciate the **efficiency** of Automation Anywhere, simplifying automation and enhancing process performance across various applications.
- Users admire the **ease of automation** with Automation Anywhere, enabling non-coders to effortlessly create bots.
- Users appreciate the **intuitive user interface** of Automation Anywhere, enhancing automation ease and efficiency across processes.

##### Cons

- Users find the **pricing model complex and high** , which can be challenging for small teams or individuals.
- Users face a **steep learning curve** with Automation Anywhere, particularly when navigating advanced features and complex workflows.
- Users note the **missing features** in Automation Anywhere, impacting functionality and complicating automation tasks.
- Users frequently face **software bugs** that disrupt automation tasks and lead to frustrating experiences throughout the process.
- Users struggle with **bot issues** like complex UI, debugging challenges, and the steep learning curve for beginners.

#### What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation?

**["Efficient Data Handling with Advanced AI Integration"](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-13063040)**

**Rating:** 4.5/5.0 stars

_— Nithish M._

[Read full review](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-13063040)

**["It was a good experience as it was easy to understand and have lots of features like AARI."](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-6882981)**

**Rating:** 4.0/5.0 stars

_— Siddharth D._

[Read full review](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-6882981)

#### What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation?

- [What are the most significant impacts of Automation Anywhere's RPA on business process efficiency?](https://www.g2.com/discussions/automation-anywhere-rpa-robotic-process-automation-what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 2 comments
- [What are the most significant impacts of Automation Anywhere's RPA on business process efficiency?](https://www.g2.com/discussions/what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 3 comments
- [What is Automation Anywhere - RPA | Robotic Process Automation used for?](https://www.g2.com/discussions/what-is-automation-anywhere-rpa-robotic-process-automation-used-for) - 1 comment
- [Can RPA be used for test automation?](https://www.g2.com/discussions/can-rpa-be-used-for-test-automation) - 4 comments, 1 upvote
- [How is RPA different from automation?](https://www.g2.com/discussions/how-is-rpa-different-from-automation)

### [IBM Robotic Process Automation (RPA)](https://www.g2.com/products/ibm-robotic-process-automation-rpa/reviews)

IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

**Average Rating:** 4.7/5.0

**Total Reviews:** 273

#### How Do G2 Users Rate IBM Robotic Process Automation (RPA)?

- **Visual Editor:** 9.1/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.1/10)
- **Custom Automation:** 9.1/10 (Category avg: 8.8/10)
- **Collaboration:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind IBM Robotic Process Automation (RPA)?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®
- **Ownership:** SWX:IBM

#### Who Uses This Product?

- **Who Uses This:** Developer, Software Engineer
- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 42% Small, 37% Medium

#### What Do G2 Reviewers Say About IBM Robotic Process Automation (RPA)?

_AI-generated summary from verified user reviews_

##### Pros

- Users find it **easy to define processes and integrate chatbots** , enhancing their workflow efficiency with IBM RPA.
- Users love the **easy chatbot integration** of IBM RPA, enhancing efficiency in handling customer queries accurately.
- Users find **process definition easy** with IBM RPA, enhancing their efficiency in executing tasks.
- Users value the **easy chatbot integration** in IBM RPA, enhancing workflow efficiency and customer query response accuracy.

##### Cons

- Users find the **difficult setup** process time-consuming, especially when integrating multiple third-party programs.

#### What Are Recent G2 Reviews of IBM Robotic Process Automation (RPA)?

**["Honest Review About Using IBM's Robotic Process Automation"](https://www.g2.com/survey_responses/ibm-robotic-process-automation-rpa-review-11776466)**

**Rating:** 5.0/5.0 stars

_— Safin G._

[Read full review](https://www.g2.com/survey_responses/ibm-robotic-process-automation-rpa-review-11776466)

**["Effortless Process Definition and Action Management"](https://www.g2.com/survey_responses/ibm-robotic-process-automation-rpa-review-12190828)**

**Rating:** 5.0/5.0 stars

_— Byron C._

[Read full review](https://www.g2.com/survey_responses/ibm-robotic-process-automation-rpa-review-12190828)

#### What Are G2 Users Discussing About IBM Robotic Process Automation (RPA)?

- [What are the components of IBM automation production?](https://www.g2.com/discussions/what-are-the-components-of-ibm-automation-production)
- [What is robotic process automation IBM?](https://www.g2.com/discussions/what-is-robotic-process-automation-ibm)
- [How does IBM use RPA?](https://www.g2.com/discussions/how-does-ibm-use-rpa)
- [What are the features of robotic process automation?](https://www.g2.com/discussions/ibm-robotic-process-automation-what-are-the-features-of-robotic-process-automation) - 1 comment

### [Apify](https://www.g2.com/products/apify/reviews)

Apify is the largest marketplace of tools for AI. At its core is Apify Store, a marketplace where builders create, publish, and monetize tools called Actors. Actors are serverless cloud programs that get web data and automate tasks on the web. Builders create them with JavaScript or Python. Build an Actor once and publish it to Apify Store. Thousands of builders already have. Earn when others use it - Apify handles all the infrastructure, billing, and monthly payouts. For everyone else, Apify means never building from scratch. Apify Store has thousands of ready-to-run Actors for extracting Amazon product data, scraping Google Maps listings, monitoring competitor prices, pulling social media content, generating leads, and hundreds of other jobs on the web. Pick the Actor you need, run it, and get your data. Behind the scenes, Actors handle proxy rotation, CAPTCHA solving, JavaScript rendering, headless browsers, scaling, storage, and scheduling. The Apify platform runs with 99.95% uptime. It's SOC 2 Type II, GDPR, and CCPA compliant, and trusted by companies and organizations such as Intercom, Groupon, and the European Commission. Run Actors through Apify Console, integrate them with Zapier and Make, or connect them to AI frameworks like LangChain and Hugging Face to feed LLMs and vector databases. Apify's MCP server lets AIs like Claude discover and use Actors as tools dynamically, so an agent can ask "find the top 10 Indian restaurants in San Francisco" and automatically use the right Actor to get that data. Use cases span competitive intelligence, lead generation, market research, SEO monitoring, and crawling websites for AI context. If there's data on the web, there's probably an Actor for it. Apify has residential and datacenter proxies, browser automation with Puppeteer and Playwright, automatic retries, error handling, monitoring dashboards, and APIs. Schedule runs to keep data fresh and export to JSON, CSV, Excel, Google Sheets, databases, or push straight into your workflows. Beyond Apify Store, the Professional Services team builds and maintains custom solutions with dedicated data experts and long-term project maintenance. Start free with $5 in prepaid monthly platform usage; paid plans scale with compute, storage, and proxy usage (see https://apify.com/pricing).

**Average Rating:** 4.7/5.0

**Total Reviews:** 571

#### How Do G2 Users Rate Apify?

- **Visual Editor:** 8.6/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.1/10)
- **Custom Automation:** 9.5/10 (Category avg: 8.8/10)
- **Collaboration:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Apify?

- **Seller:** [Apify](https://www.g2.com/sellers/apify)
- **Company Website:** apify.com
- **Year Founded:** 2015
- **HQ Location:** Praha, CZ
- **Twitter:** @apify  
8,456 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1e04cc833e8f489b1b1e1330a0dcf01e3f21530c619b347e4881a56c0939fe21&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10608457%2F&secure%5Burl_type%5D=linkedin_company_website)  
250 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 82% Small, 9% Medium

#### What Do G2 Reviewers Say About Apify?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Apify's platform **incredibly easy to use** , streamlining workflows and saving time on agent creation.
- Users love the **unique and diverse features** of Apify, making web scraping easy and efficient for all skill levels.
- Users appreciate the **scraping efficiency** of Apify, which simplifies data extraction and saves considerable time.
- Users benefit from **seamless automation** with Apify, significantly enhancing their marketing research efficiency and insights.
- Users commend the **easy integrations** of Apify, seamlessly connecting workflows with minimal setup and maximum efficiency.

##### Cons

- Users express concerns over **pricing issues** , preferring outright purchases and requesting lower prices and discount options.
- Users wish for **lower prices** and options to purchase scrapers outright instead of ongoing subscriptions.
- Users experience a **steep learning curve** with Apify, making it challenging for beginners to adapt effectively.
- Users encounter a **steep learning curve** with Apify, making it challenging for beginners to adapt effectively.
- Users face a **steep learning curve** on Apify, making it challenging for beginners to fully utilize the platform.

#### What Are Recent G2 Reviews of Apify?

**["Incredible Pre-Built Scrapers, Slight Learning Curve"](https://www.g2.com/survey_responses/apify-review-13236849)**

**Rating:** 5.0/5.0 stars

_— Omkar M._

[Read full review](https://www.g2.com/survey_responses/apify-review-13236849)

**["Excellent Monetization and Fast Publishing with Apify"](https://www.g2.com/survey_responses/apify-review-13222598)**

**Rating:** 5.0/5.0 stars

_— Tarek E._

[Read full review](https://www.g2.com/survey_responses/apify-review-13222598)

#### What Are G2 Users Discussing About Apify?

- [What do you recommend for developers considering Apify for web scraping?](https://www.g2.com/discussions/what-do-you-recommend-for-developers-considering-apify-for-web-scraping) - 2 comments
- [How do I automatically extract data from a website?](https://www.g2.com/discussions/how-do-i-automatically-extract-data-from-a-website) - 1 comment
- [Is ParseHub safe?](https://www.g2.com/discussions/is-parsehub-safe) - 1 comment
- [Is web scraping legal?](https://www.g2.com/discussions/apify-is-web-scraping-legal) - 2 comments
- [Is Apify SDK free?](https://www.g2.com/discussions/is-apify-sdk-free) - 4 comments

### [PIX RPA](https://www.g2.com/products/pix-rpa/reviews)

PIX RPA is an intelligent automation platform that combines RPA, AI, and BPM to help businesses automate processes, improve efficiency, and scale operations. Advantages of PIX RPA Platform: - Built-in IDP for intelligent document automation; - Enterprise-ready platform with robust scalability; - PROM Framework for flexible process modeling; - Integrated AI support for smarter decision-making; - Centralized orchestration with BPM tools; - Multi-platform compatibility for diverse systems. PIX Platform Components: - PIX Studio: Tool for creating and designing software robots; - PIX Robot: Execution module that runs automated algorithms; - PIX Master (On-premise & Cloud): Administration console to manage multiple robots and processes; - PIX Runner: Application for running and operating robots on a user’s device; - PIX Converter: Tool for automated migration of UiPath projects to PIX RPA; - PIX Analytics Module: A new component that enables real-time monitoring of automation results and evaluation of PIX RPA implementation impact through advanced data visualizations and performance insights; - PIX Smart Module: Intelligent add-on that enhances automation capabilities through AI-driven decision-making, adaptive process optimization, and predictive analytics. Key Benefits: - Faster automation speed than traditional methods; - Accelerated process execution with improved quality; - Enhanced compliance and reduced operational risks; - Higher employee satisfaction through task automation; - Quick ROI with scalable and intelligent automation.

**Average Rating:** 4.8/5.0

**Total Reviews:** 233

#### How Do G2 Users Rate PIX RPA?

- **Visual Editor:** 9.1/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.4/10 (Category avg: 9.1/10)
- **Custom Automation:** 9.1/10 (Category avg: 8.8/10)
- **Collaboration:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind PIX RPA?

- **Seller:** [PIX Robotics](https://www.g2.com/sellers/pix-robotics)
- **Year Founded:** 2018
- **HQ Location:** Dubai, AE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=918d755727751bea8895ec988d82c47819d7f3a5b29dd801539e6b208a92d3e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpix-rpa-platform%2F&secure%5Burl_type%5D=linkedin_company_website)  
69 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Desarrollador, Estudiante
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 68% Small, 19% Medium

#### What Do G2 Reviewers Say About PIX RPA?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of PIX RPA, finding its intuitive interface and setup process highly approachable.
- Users value the **effortless automation** of PIX RPA, enhancing efficiency in daily tasks with intuitive guidance and setup.
- Users praise the **intuitive design** of PIX RPA, highlighting its ease of use and quick bot creation capabilities.
- Users appreciate the **user-friendly interface** of PIX RPA, finding it visually appealing and easy to navigate and install.
- Users appreciate the **intuitive visual editor and AI capabilities** of PIX RPA, facilitating quick and versatile bot creation.

##### Cons

- Users note **missing features** , particularly in advanced AI functionalities and customization options for complex robotics.
- Users experience **integration issues** with PIX RPA, noting limited support for various AI models and functionalities.
- Users note the **limited features** of PIX RPA, particularly in AI integration and lack of advanced functionality.
- Users note the **limited features** of PIX RPA, particularly in advanced AI capabilities and model integrations.
- Users find the **difficult learning curve** of PIX RPA challenging, especially coming from a different programming background.

#### What Are Recent G2 Reviews of PIX RPA?

**["Friendly and Effective Interface to Automate Complex Processes"](https://www.g2.com/survey_responses/pix-rpa-review-12553796)**

**Rating:** 5.0/5.0 stars

_— David A._

[Read full review](https://www.g2.com/survey_responses/pix-rpa-review-12553796)

**["Intuitive, but with room for improvement in power and accessibility"](https://www.g2.com/survey_responses/pix-rpa-review-12387264)**

**Rating:** 4.5/5.0 stars

_— yulie g._

[Read full review](https://www.g2.com/survey_responses/pix-rpa-review-12387264)

### [Appian](https://www.g2.com/products/appian/reviews)

Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit [www.appian.com](http://www,appian.com?utm_source=g2). [Nasdaq: APPN] ANALYST REPORTS Appian is proud to be named a Leader by Gartner for Business Orchestration and Automation Technologies (BOAT). Access report via: https://ap.pn/3d8RYQJ

**Average Rating:** 4.5/5.0

**Total Reviews:** 437

#### How Do G2 Users Rate Appian?

- **Visual Editor:** 8.6/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.5/10 (Category avg: 9.1/10)
- **Custom Automation:** 8.3/10 (Category avg: 8.8/10)
- **Collaboration:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Appian?

- **Seller:** [Appian](https://www.g2.com/sellers/appian)
- **Company Website:** www.appian.com
- **Year Founded:** 1999
- **HQ Location:** McLean, Virginia
- **Twitter:** @Appian  
16,293 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=29b6103da71762f35de9400a7262d6436e056ef562947cc5b3104573a3938392&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8088%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,501 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager, Consultant
- **Top Industries:** Financial Services, Banking
- **Company Size:** 57% Large, 28% Medium

#### What Do G2 Reviewers Say About Appian?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in Appian, enabling quick transformation of complex business processes into applications.
- Users value the **efficient automation** in Appian, enabling rapid transformation of complex business processes into functional applications.
- Users appreciate the **low-code approach** of Appian, enabling quick development of complex business applications efficiently.
- Users praise the **effective orchestration of processes** in Appian, enhancing business logic over boilerplate code.
- Users appreciate the **forward-thinking AI capabilities** of Appian, enhancing innovation and streamlining the development process.

##### Cons

- Users note the **limited features** of Appian, expressing a desire for more essential enhancements without extra costs.
- Users find Appian's **licensing costs to be expensive** , limiting their ability to adopt the platform effectively.
- Users find Appian to have **limited flexibility** for custom UI and complex logic, impacting development ease.
- Users find **complexity in customization** with Appian, as it can be difficult to meet specific business needs.
- Users find **limited customization** in Appian, especially for complex UIs and debugging, impacting their development experience.

#### What Are Recent G2 Reviews of Appian?

**["Expressive SAIL That Scales from Simple Forms to Enterprise Apps"](https://www.g2.com/survey_responses/appian-review-13207631)**

**Rating:** 5.0/5.0 stars

_— Gaurav S._

[Read full review](https://www.g2.com/survey_responses/appian-review-13207631)

**["Implementation and Costs: Major Challenges for Appian"](https://www.g2.com/survey_responses/appian-review-12935187)**

**Rating:** 4.0/5.0 stars

_— Manuel Yeison S._

[Read full review](https://www.g2.com/survey_responses/appian-review-12935187)

#### What Are G2 Users Discussing About Appian?

- [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment
- [What is Appian Workforce Safety used for?](https://www.g2.com/discussions/what-is-appian-workforce-safety-used-for)
- [What is Appian Platform in GovCloud used for?](https://www.g2.com/discussions/what-is-appian-platform-in-govcloud-used-for)
- [Is Appian SaaS or PaaS?](https://www.g2.com/discussions/is-appian-saas-or-paas)
- [What programming language does Appian use?](https://www.g2.com/discussions/what-programming-language-does-appian-use) - 1 comment

### [ServiceNow Workflow Data Fabric](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews)

Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform. How Workflow Data Fabric turns data into instant action Connect Unify data from systems like Salesforce, SAP, Workday, data lakes, and event streams in real time without duplication or fragile point‑to‑point integrations. With Zero Copy Connectors, Stream Connect, External Content Connectors, and Integration Hub, WDF simplifies architecture and cuts integration cost and time. Contextualize Give data business meaning and make it trustworthy with an active Data Catalog, embedded governance, and lineage. Use Knowledge Graph to map relationships (e.g., customers, assets, orders) so AI agents and workflows understand context and make accurate decisions in the flow of work. Control Apply policies, permissions, and compliance guards across connected sources so the right people and AI agents access the right data, at the right time, with full auditability and traceability—no more shadow copies or opaque pipelines.

**Average Rating:** 4.3/5.0

**Total Reviews:** 151

#### How Do G2 Users Rate ServiceNow Workflow Data Fabric?

- **Visual Editor:** 8.7/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.4/10 (Category avg: 9.1/10)
- **Custom Automation:** 8.9/10 (Category avg: 8.8/10)
- **Collaboration:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ServiceNow Workflow Data Fabric?

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Company Website:** www.servicenow.com
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow  
55,548 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website)  
35,081 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 45% Large, 29% Medium

#### What Do G2 Reviewers Say About ServiceNow Workflow Data Fabric?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of ServiceNow Workflow Data Fabric, facilitating seamless automation and streamlined workflow management.
- Users value the **seamless integrations** of ServiceNow Workflow Data Fabric, enhancing collaboration across departments effortlessly.
- Users value the **low-code automation** of ServiceNow Workflow Data Fabric, simplifying integration and enhancing workflow management.
- Users value the **efficiency improvement** of ServiceNow Workflow Data Fabric, simplifying operations and reducing manual effort significantly.
- Users value the **seamless data integration** of ServiceNow Workflow Data Fabric, enabling faster, more informed decision-making across workflows.

##### Cons

- Users find the **complex setup** of ServiceNow Workflow Data Fabric challenging, particularly for smaller organizations and integrations.
- Users find the **difficult setup** of ServiceNow Workflow Data Fabric a barrier, especially for smaller organizations with limited resources.
- Users find the pricing **quite expensive** , making it hard to justify for smaller teams or startups.
- Users experience **slow performance** when handling large datasets, leading to latency and challenges in data management.
- Users find the **complexity of learning and managing data sources** in ServiceNow Workflow Data Fabric to be challenging.

#### What Are Recent G2 Reviews of ServiceNow Workflow Data Fabric?

**["Zero-Copy, Real-Time Intelligence with ServiceNow Workflow Data Fabric"](https://www.g2.com/survey_responses/servicenow-workflow-data-fabric-review-12543653)**

**Rating:** 4.5/5.0 stars

_— Younesse H._

[Read full review](https://www.g2.com/survey_responses/servicenow-workflow-data-fabric-review-12543653)

**["Zero-Copy Virtualization Makes Live Data Querying Across Sources Effortless"](https://www.g2.com/survey_responses/servicenow-workflow-data-fabric-review-13225290)**

**Rating:** 4.0/5.0 stars

_— Kate D._

[Read full review](https://www.g2.com/survey_responses/servicenow-workflow-data-fabric-review-13225290)

### [SAP Business Technology Platform](https://www.g2.com/products/sap-business-technology-platform/reviews)

SAP Business Technology Platform (SAP BTP) is a multi-cloud platform-as-a-Service optimized to work with SAP solutions. It is a unified platform of technologies SAP uses for its own innovation, to extend and integrate business applications, and to infuse artificial intelligence and context-aware business data. SAP BTP brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of prebuilt business content and integrations for faster time-to-value. It can be used to create personalized experiences across business processes, build applications, analytics, and integrations faster, and to run mission-critical innovation confidently on major cloud providers' infrastructure fully managed by SAP. SAP BTP offers a range of capabilities and services that: - offers fit-for-purpose tools and services that are optimized for SAP applications along with composable bespoke business processes - provides an open environment with pre-built connectors to 3rd party apps and the availability to run on leading hyperscaler IaaS Clouds (AWS, Azure, GCP, etc.) connects AI & ML into business processes to enhance intelligence, automation, and productivity - delivers security and improved insights by keeping contextual data close to core business processes and applications - enables future-proofing by keeping core systems clean, greatly reducing technical debt to take advantage of cloud economics

**Average Rating:** 4.4/5.0

**Total Reviews:** 396

#### How Do G2 Users Rate SAP Business Technology Platform?

- **Visual Editor:** 8.5/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.5/10 (Category avg: 9.1/10)
- **Custom Automation:** 8.3/10 (Category avg: 8.8/10)
- **Collaboration:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SAP Business Technology Platform?

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP  
297,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employees on LinkedIn®
- **Ownership:** NYSE:SAP

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, System Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 39% Large, 36% Medium

#### What Do G2 Reviewers Say About SAP Business Technology Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of SAP BTP, as it consolidates various functions into one intuitive platform.
- Users value the **seamless integration** of SAP BTP, enabling efficient connectivity and streamlined workflows across applications.
- Users value the **seamless integration options** of SAP Business Technology Platform, enhancing connectivity with ease and security.
- Users appreciate the **comprehensive and flexible features** of SAP BTP, streamlining data management and app development in one platform.
- Users value the **comprehensive data management** of SAP BTP, which enhances connectivity, security, and flexibility in solutions.

##### Cons

- Users experience a significant **learning curve** with SAP BTP, making the initial navigation and setup quite challenging.
- Users often face a **steep learning curve** with SAP BTP, finding its complexity challenging for beginners.
- Users note the **expensive pricing structure** of SAP BTP, making cost estimation challenging and potentially unpredictable.
- Users struggle with the **learning difficulty** of SAP BTP, finding it complex without prior SAP experience and clearer documentation.
- Users find SAP BTP's **difficult learning curve** overwhelming, making it hard to gain quick value without expert support.

#### What Are Recent G2 Reviews of SAP Business Technology Platform?

**["Powerful Integration with Moderate Learning Curve"](https://www.g2.com/survey_responses/sap-business-technology-platform-review-12905606)**

**Rating:** 4.0/5.0 stars

_— Navin M._

[Read full review](https://www.g2.com/survey_responses/sap-business-technology-platform-review-12905606)

**["All in one solution for medium to large scale companies."](https://www.g2.com/survey_responses/sap-business-technology-platform-review-8512619)**

**Rating:** 5.0/5.0 stars

_— Abhilash ._

[Read full review](https://www.g2.com/survey_responses/sap-business-technology-platform-review-8512619)

#### What Are G2 Users Discussing About SAP Business Technology Platform?

- [What is SAP Leonardo used for?](https://www.g2.com/discussions/what-is-sap-leonardo-used-for) - 2 comments, 1 upvote
- [What is SAP Leonardo IoT?](https://www.g2.com/discussions/what-is-sap-leonardo-iot) - 1 comment

### [Automate®](https://www.g2.com/products/automate/reviews)

Automate® is a robotic process automation (RPA) solution designed to help users streamline repetitive manual tasks across various business processes. By utilizing no-code features, Automate® makes RPA accessible to individuals and organizations regardless of their coding experience. This user-friendly approach allows businesses to enhance efficiency and productivity by automating tasks that would otherwise require significant manual effort. The target audience for Automate® includes businesses of all sizes looking to optimize their operations. From small teams focusing on specific tasks to large enterprises aiming for comprehensive automation across multiple departments, Automate® caters to a wide range of use cases. Organizations can start with automating a single task within one department and gradually scale their automation efforts to encompass enterprise-wide workflows. This flexibility enables users to adapt their automation strategies as their needs evolve, ensuring that they can keep pace with the fast-changing business landscape. Key features of Automate® include its intuitive drag-and-drop interface, which allows users to create automation workflows without any programming knowledge. This feature is particularly beneficial for organizations that want to empower their employees to take part in automation initiatives without the need for extensive training. Additionally, Automate® supports integration with various applications and systems, enabling users to automate virtually any IT or business process seamlessly. This capability not only enhances operational efficiency but also reduces the risk of human error, leading to more reliable outcomes. Another significant advantage of Automate® is its ability to scale automation efforts across the organization. As businesses grow and their processes become more complex, Automate® can adapt to meet these challenges. The solution is part of Fortra’s comprehensive portfolio, which aims to simplify the automation landscape by providing integrated products that address various organizational needs. This holistic approach ensures that users have access to a suite of tools designed to streamline and secure their operations throughout their automation journey. In summary, Automate® stands out in the RPA category by offering an accessible, scalable, and flexible solution for automating repetitive tasks. Its no-code features, extensive integration capabilities, and alignment with Fortra’s broader automation strategy make it a valuable asset for organizations looking to enhance their efficiency and adapt to the evolving demands of the business environment.

**Average Rating:** 4.5/5.0

**Total Reviews:** 151

#### How Do G2 Users Rate Automate®?

- **Visual Editor:** 8.6/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.4/10 (Category avg: 9.1/10)
- **Custom Automation:** 8.8/10 (Category avg: 8.8/10)
- **Collaboration:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Automate®?

- **Seller:** [Fortra](https://www.g2.com/sellers/fortra)
- **Company Website:** www.fortra.com
- **Year Founded:** 1982
- **HQ Location:** Eden Prairie, Minnesota
- **Twitter:** @fortraofficial  
2,773 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc35b82a1c8dc3d25f0baa190554ddab56d530c99dfc134038201f775fd252f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffortra&secure%5Burl_type%5D=linkedin_company_website)  
1,755 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 54% Medium, 24% Small

#### What Do G2 Reviewers Say About Automate®?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy drag-and-drop automation** of Automate®, enhancing efficiency in IT operations without coding.
- Users value the **effortless automation capabilities** of Automate®, streamlining complex tasks and saving valuable time.
- Users value the **ease of use** of Automate®, making task automation simple and accessible for everyone.
- Users value the **intuitive ease of use** of Automate®, making task automation accessible for everyone.
- Users appreciate the **ease of use and efficiency** of Automate®, enabling seamless task automation without programming skills.

##### Cons

- Users experience **slow performance** with Automate® during complex workflows, creating delays and requiring careful resource management.
- Users find the **complexity in tracing workflows** challenging, particularly with dynamic elements and unexpected pop-ups.
- Users frequently face **software bugs** that hinder workflow accuracy and complicate error resolution in Automate®.
- Users find the **workflow complexity** of Automate® challenging, facing difficulties in tracing, troubleshooting, and UI performance.
- Users find the **automation setup process difficult** due to clunky connections and troubleshooting challenges that require patience.

#### What Are Recent G2 Reviews of Automate®?

**["Simplifyig Routine Tasks with easy"](https://www.g2.com/survey_responses/automate-review-12575602)**

**Rating:** 5.0/5.0 stars

_— Mayur T._

[Read full review](https://www.g2.com/survey_responses/automate-review-12575602)

**["Effortlessly Automates Workflows for Maximum Efficiency"](https://www.g2.com/survey_responses/automate-review-12460207)**

**Rating:** 5.0/5.0 stars

_— Vikash L._

[Read full review](https://www.g2.com/survey_responses/automate-review-12460207)

#### What Are G2 Users Discussing About Automate®?

- [What is your primary use case for Automate Robotic Process Automation, and how has it impacted your business processes?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-automate-robotic-process-automation-and-how-has-it-impacted-your-business-processes)
- [What is Automate Robotic Process Automation used for?](https://www.g2.com/discussions/what-is-automate-robotic-process-automation-used-for)
- [What is automate software?](https://www.g2.com/discussions/automate-robotic-process-automation-what-is-automate-software)
- [What is meant by robotic process automation?](https://www.g2.com/discussions/what-is-meant-by-robotic-process-automation)
- [What can Robotic Process Automation do?](https://www.g2.com/discussions/what-can-robotic-process-automation-do)

### [Pega Platform](https://www.g2.com/products/pega-platform/reviews)

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour

**Average Rating:** 4.2/5.0

**Total Reviews:** 199

#### How Do G2 Users Rate Pega Platform?

- **Visual Editor:** 8.5/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.2/10 (Category avg: 9.1/10)
- **Custom Automation:** 8.9/10 (Category avg: 8.8/10)
- **Collaboration:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Pega Platform?

- **Seller:** [Pegasystems](https://www.g2.com/sellers/pegasystems)
- **Year Founded:** 1983
- **HQ Location:** Cambridge, MA
- **Twitter:** @pega  
45,022 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c75409c33fbae8118b5f020eb0be2bccdc4330aee18fd61d88a946c760308820&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpegasystems&secure%5Burl_type%5D=linkedin_company_website)  
5,558 employees on LinkedIn®
- **Ownership:** NASDAQ:PEGA

#### Who Uses This Product?

- **Who Uses This:** Senior Software Engineer, Consultant
- **Top Industries:** Information Technology and Services, Banking
- **Company Size:** 68% Large, 20% Medium

#### What Do G2 Reviewers Say About Pega Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **excellent customer support** provided by Pega, enhancing their onboarding and integration experience.
- Users appreciate the **strong case management** and effective automation of complex processes in Pega Platform, enhancing operations.
- Users appreciate the **ease of use** of Pega Platform, enabling automation and integration without complex coding.
- Users appreciate the **easy integration and user-friendly interface** of Pega Platform, enhancing their overall experience and functionality.
- Users value the **easy integrations** with various systems and the capability to enhance business processes effectively.

##### Cons

- Users find the **customization limitations** of the Pega Platform frustrating, often sacrificing ideal designs for compatibility.
- Users find the **limited features** of Pega Platform frustrating, hindering their ability to customize for their needs.
- Users find the **outdated interface** of the Pega Platform frustrating, impacting customization and overall user experience.
- Users find the **poor interface design** of Pega Platform frustrating, limiting customization and affecting overall usability.
- Users are frustrated with the **poor UI** of the Pega Platform, facing limitations and outdated design elements.

#### What Are Recent G2 Reviews of Pega Platform?

**["Quick, Easy, and Highly Configurable—Pega Keeps Getting Better"](https://www.g2.com/survey_responses/pega-platform-review-12711599)**

**Rating:** 4.5/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/pega-platform-review-12711599)

**["Pega’s Powerful, Future-Ready BPM with Deep Customization and Integrations"](https://www.g2.com/survey_responses/pega-platform-review-12751402)**

**Rating:** 4.5/5.0 stars

_— Surendra P._

[Read full review](https://www.g2.com/survey_responses/pega-platform-review-12751402)

#### What Are G2 Users Discussing About Pega Platform?

- [What is Pega Platform used for?](https://www.g2.com/discussions/pega-platform-what-is-pega-platform-used-for) - 1 comment
- [Is PEGA SAAS or PaaS?](https://www.g2.com/discussions/is-pega-saas-or-paas)
- [Is PEGA easy or tough?](https://www.g2.com/discussions/is-pega-easy-or-tough) - 1 comment
- [What is PEGA platform used for?](https://www.g2.com/discussions/what-is-pega-platform-used-for)
- [What is claims processing system?](https://www.g2.com/discussions/what-is-claims-processing-system)

### [Bizagi](https://www.g2.com/products/bizagi/reviews)

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready. Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental. Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer. Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used. Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects. With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual. For more information, visit bizagi.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 303

#### How Do G2 Users Rate Bizagi?

- **Visual Editor:** 9.0/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.4/10 (Category avg: 9.1/10)
- **Custom Automation:** 8.4/10 (Category avg: 8.8/10)
- **Collaboration:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Bizagi?

- **Seller:** [Bizagi](https://www.g2.com/sellers/bizagi)
- **Company Website:** www.bizagi.com
- **Year Founded:** 1989
- **HQ Location:** 1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102
- **Twitter:** @bizagi  
5,749 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e72f2459fe490a9e6356113fc4055c4114d399f35bd432267b1b2043a55d0a1e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2652230%2F&secure%5Burl_type%5D=linkedin_company_website)  
440 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** SDET, Business Analyst
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 46% Medium, 28% Large

#### What Do G2 Reviewers Say About Bizagi?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **intuitive and user-friendly interface** of Bizagi, simplifying process modeling and automation effortlessly.
- Users value the **process automation** features of Bizagi, significantly enhancing efficiency and customer satisfaction.
- Users appreciate the **effective automation tools** of Bizagi, enhancing IT processes and delivering improved business outcomes.
- Users appreciate the **efficiency** of Bizagi, noting reduced costs and faster processes enhancing customer satisfaction.
- Users appreciate the **automated workflows** in Bizagi, enhancing efficiency and simplifying complex processes with user-friendly design.

##### Cons

- Users find the **lack of pre-defined templates** in Bizagi a significant barrier to effectively utilizing its features.
- Users report **performance issues** with Bizagi, particularly when managing large workflows and requiring higher system specifications.
- Users experience **slow performance** during complex processes and with large workflows, requiring higher system specifications.
- Users struggle with the **learning curve** in Bizagi, particularly for complex tasks and troubleshooting without technical support.
- Users note the **complexity** of using Bizagi, requiring significant technical skills for effective implementation and management.

#### What Are Recent G2 Reviews of Bizagi?

**["It really helps to automate workflows without being too complex"](https://www.g2.com/survey_responses/bizagi-review-10042348)**

**Rating:** 4.0/5.0 stars

_— Jan Hendrik H._

[Read full review](https://www.g2.com/survey_responses/bizagi-review-10042348)

**["Bizagi Bridges Business and IT with Powerful BPMN 2.0 Low-Code Automation"](https://www.g2.com/survey_responses/bizagi-review-13134111)**

**Rating:** 5.0/5.0 stars

_— Duarte D._

[Read full review](https://www.g2.com/survey_responses/bizagi-review-13134111)

#### What Are G2 Users Discussing About Bizagi?

- [Is bizagi open source?](https://www.g2.com/discussions/is-bizagi-open-source)
- [What is bizagi engine?](https://www.g2.com/discussions/what-is-bizagi-engine)
- [What is bizagi studio used for?](https://www.g2.com/discussions/what-is-bizagi-studio-used-for)

### [Rocketbot](https://www.g2.com/products/rocketbot/reviews)

Rocketbot is an Intelligent Business Agent platform that enables organizations to design, deploy, and operate autonomous processes with full visibility and control. By combining RPA, AI, and orchestration, Rocketbot transforms repetitive operations into scalable, agent-driven workflows, while keeping humans in control of critical decisions. Built to adapt to any environment (cloud, hybrid, or on-premise), Rocketbot centralizes automation, data, and execution into a single operational layer. A key differentiator is the ability to orchestrate multiple processes simultaneously while maintaining visibility and control over execution. This accelerates response times, reduces operational friction, and enhances teams' ability to focus on high-value decision-making. Instead of relying on manual efforts or fragmented operations, companies can move toward a more fluid, consistent execution that is ready for growth. Rocketbot is also built to scale alongside the organization. Its value proposition enables different business areas to actively participate in building and evolving solutions, without turning every advancement into an exclusive burden for IT. Consequently, operations gain speed, as well as structure, traceability, and adaptability—three critical factors for any company aiming to grow without losing control. In this context, Rocketbot delivers more than just efficiency; it provides a technological foundation for better operations. By connecting agents, processes, and systems under a unified orchestration logic, the platform helps transform operational complexity into a competitive advantage. The result is a company better equipped to execute, scale, and respond intelligently to market demands. Rocketbot Agentic Ecosystem: Saturn Studio: The core of Rocketbot. A next-generation orchestration layer where AI agents, RPA, and business logic converge to execute end-to-end processes with human-in-the-loop capabilities when needed. AI Studio: Extracts and structures data from unstructured sources such as documents, emails, and audio, turning raw information into ready-to-use inputs for automated workflows. RPA Studio: A powerful development environment to build scalable and reliable bots, enhanced by a rich ecosystem of reusable components. Orchestrator: Provides centralized governance, scheduling, and real-time monitoring of your digital workforce. Xperience: Enables teams to quickly design user-facing interfaces and forms, connecting people with automated processes in a simple and flexible way.

**Average Rating:** 4.6/5.0

**Total Reviews:** 484

#### How Do G2 Users Rate Rocketbot?

- **Visual Editor:** 8.6/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.1/10)
- **Custom Automation:** 8.9/10 (Category avg: 8.8/10)
- **Collaboration:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Rocketbot?

- **Seller:** [Rocketbot](https://www.g2.com/sellers/rocketbot)
- **Company Website:** www.rocketbot.co
- **Year Founded:** 2018
- **HQ Location:** Santiago, Region Metropolitana de Santiago
- **Twitter:** @Rocketbot\_es  
47 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=347ac14ae70d486187d1065335cd7e1bb5b15a4322d72acd0dc5e232cb58f4c9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frocketrobot%2F&secure%5Burl_type%5D=linkedin_company_website)  
74 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** RPA Developer, Desarrollador RPA
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 56% Small, 35% Medium

#### What Do G2 Reviewers Say About Rocketbot?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Rocketbot, enabling quick setup and understanding for all skill levels.
- Users love Rocketbot for its **easy RPA automation development** , complemented by helpful support and extensive features.
- Users find Rocketbot's **intuitive interface** makes it easy to learn and enhances daily automation tasks.
- Users appreciate the **automation ease** of Rocketbot, benefiting from its intuitive interface and quick setup process.
- Users appreciate the **efficient customer support** from Rocketbot, highlighting their quick and helpful responses.

##### Cons

- Users find the **documentation lacking** , noting the need for more detailed guides and video tutorials for modules.
- Users find **automation difficulty** in Rocketbot, especially with complex workflows and desktop limitations affecting precision.
- Users often face **bot issues** , as complex automations can malfunction and require extensive time and effort to fix.
- Users find the **difficult setup** of Rocketbot cumbersome, needing extra workarounds for integrating third-party tools.
- Users note the **insufficient learning resources** , lacking tutorials and documentation, which hinders effective usage of Rocketbot.

#### What Are Recent G2 Reviews of Rocketbot?

**["Versatile and complete automation"](https://www.g2.com/survey_responses/rocketbot-review-11526723)**

**Rating:** 5.0/5.0 stars

_— David G._

[Read full review](https://www.g2.com/survey_responses/rocketbot-review-11526723)

**["Rocketbot: Intuitive RPA That Automates Fast and Saves Time"](https://www.g2.com/survey_responses/rocketbot-review-12468470)**

**Rating:** 5.0/5.0 stars

_— Giampierre S._

[Read full review](https://www.g2.com/survey_responses/rocketbot-review-12468470)

#### What Are G2 Users Discussing About Rocketbot?

- [What is Rocketbot used for?](https://www.g2.com/discussions/what-is-rocketbot-used-for)

### [SAP Build](https://www.g2.com/products/sap-build-2025-08-18/reviews)

SAP Build is a unified low-code development platform that empowers everyone—from business experts to professional developers—to create and innovate faster. It combines three powerful components: SAP Build Apps (for visual app development), SAP Build Process Automation (for workflow and robotic process automation/RPA), and SAP Build Work Zone (for creating engaging business sites). Built on the SAP Business Technology Platform (BTP) and powered by the Joule AI copilot, SAP Build accelerates digital transformation by allowing fusion teams to develop enterprise applications and extensions that adhere to the clean core strategy, ensuring scalability and compliance across the organization.

**Average Rating:** 4.2/5.0

**Total Reviews:** 128

#### How Do G2 Users Rate SAP Build?

- **Visual Editor:** 9.4/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.1/10)
- **Custom Automation:** 8.7/10 (Category avg: 8.8/10)
- **Collaboration:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SAP Build?

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Company Website:** www.sap.com
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP  
297,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Associate Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 45% Large, 31% Medium

#### What Do G2 Reviewers Say About SAP Build?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SAP Build's **ease of use** remarkable, with intuitive drag-and-drop features enhancing workflow automation effortlessly.
- Users appreciate the **easy automation capabilities** of SAP Build, allowing quick app creation without deep technical skills.
- Users appreciate the **low-code flexibility** of SAP Build, enabling rapid app creation and easy customization.
- Users value the **fast and easy app development** with SAP Build, appreciating its intuitive drag-and-drop interface.
- Users value the **seamless integrations** of SAP Build, enhancing efficiency and speeding up application development processes.

##### Cons

- Users face **integration issues** with SAP Build, especially when seeking advanced automation or external API connections.
- Users feel that SAP Build has **limited customization options** , which restricts the flexibility needed for advanced workflows.
- Users feel that the **limited features** of SAP Build restrict advanced customization and may hinder performance for complex needs.
- Users experience **slow performance** with SAP Build, particularly with large datasets and complex configurations affecting responsiveness.
- Users find the **learning curve steep** , particularly with advanced features and intricate configurations, complicating their experience.

#### What Are Recent G2 Reviews of SAP Build?

**["Fast, No Code App Building with Seamless SAP Integration"](https://www.g2.com/survey_responses/sap-build-review-12817588)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/sap-build-review-12817588)

**["SAP Build Process Automation: Fast, Visual Approval Workflows Without Full Development"](https://www.g2.com/survey_responses/sap-build-review-13071278)**

**Rating:** 4.5/5.0 stars

_— Harshit J._

[Read full review](https://www.g2.com/survey_responses/sap-build-review-13071278)

#### What Are G2 Users Discussing About SAP Build?

- [What is the best free app creator?](https://www.g2.com/discussions/appgyver-what-is-the-best-free-app-creator) - 1 comment
- [What language does AppGyver use?](https://www.g2.com/discussions/what-language-does-appgyver-use)
- [What can you do with AppGyver?](https://www.g2.com/discussions/what-can-you-do-with-appgyver)
- [Is AppGyver really free?](https://www.g2.com/discussions/is-appgyver-really-free) - 1 comment

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Similar Categories

- [Business Automation Platforms (BAPs)](/categories/business-automation-platforms-baps)
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- [Decision Management Platforms](/categories/decision-management-platforms)

- [Digital Process Automation (DPA)](/categories/digital-process-automation-dpa)
- [Intelligent Document Processing (IDP)](/categories/intelligent-document-processing-idp)
- [Other Process Automation](/categories/other-process-automation)
- [Process Mining](/categories/process-mining-tools)

- [Process Orchestration](/categories/process-orchestration)
- [Workflow Management](/categories/workflow-management)

[Browse Robotic Process Automation (RPA) Themes](/categories/robotic-process-automation-rpa/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated April 9, 2026

Robotic process automation (RPA) software enables businesses to automate repetitive, rules-based tasks by deploying software bots that mimic human interactions with digital systems at the UI level, saving time, reducing costs, and improving accuracy across departments including finance, HR, customer service, and IT.

### Core Capabilities of RPA Software

To qualify for inclusion in the Robotic Process Automation (RPA) category, a product must:

- Deploy bots capable of interacting with third-party applications and systems at the user-interface level
- Provide workflow creation tools such as low-code or no-code designers, drag-and-drop builders, or action recording
- Automate structured, rules-based digital tasks with or without human involvement (attended and unattended automation)
- Offer centralized management, governance, and monitoring of deployed bots

### Common Use Cases for RPA Software

Operations, finance, HR, and IT teams use RPA to eliminate manual, repetitive digital work and scale automation across the enterprise. Common use cases include:

- Automating data entry, form filling, and report generation across business applications
- Processing invoices, onboarding workflows, and compliance reports with minimal human intervention
- Bridging legacy systems that lack modern APIs by using bots to interact at the UI layer

### How RPA Software Differs from Other Tools

Unlike [workload automation (WLA) software](https://www.g2.com/categories/workload-automation), which connects programmatically to IT systems for back-end job scheduling, RPA operates at the user interface level, entering data, clicking buttons, and navigating applications just as a human would. While [business process management (BPM) software](https://www.g2.com/categories/business-process-management) focuses on designing and optimizing company-wide workflows and governance, RPA is built for task execution within specific processes. Many modern RPA platforms also embed AI and ML capabilities such as document understanding, computer vision, and NLP to extend automation to more complex, semi-structured tasks.

### Insights from G2 on RPA Software

Based on category trends on G2, the low-code bot builder and attended and unattended automation flexibility stand out as standout features. Significant reductions in manual processing time and error rates stand out as primary outcomes of adoption.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image")](https://www.g2.com/products/uipath-agentic-automation/reviews)[UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews)[4.6/5(7,581)](https://www.g2.com/products/uipath-agentic-automation/reviews) | AI-driven automation for decision-based enterprise workflows | "Transformative Automation with AI Decision Making" |
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