# Best Robotic Process Automation (RPA) Software - Page 9

## How Many Robotic Process Automation (RPA) Software Products Does G2 Track?

**Total Products under this Category:** 158

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Rinkt Business Automation Platform (+0.22%) - Among all products in this category, Rinkt Business Automation Platform recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Robotic Process Automation (RPA) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 24,600+ Authentic Reviews
- 158+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Robotic Process Automation (RPA) Software
 ![G2 Grid® for Robotic Process Automation (RPA) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/robotic-process-automation-rpa/grids.png?focus%5B%5D=6218&focus%5B%5D=2629&focus%5B%5D=122375&focus%5B%5D=53828&focus%5B%5D=144169&focus%5B%5D=74085&focus%5B%5D=127784&focus%5B%5D=1507)

Highlighted products: UiPath Agentic Automation, Zapier, Microsoft Power Automate, Automation Anywhere Agentic Process Automation, IBM Robotic Process Automation (RPA), Apify, PIX RPA, and Appian.

Underlying data: [Grid® JSON](https://www.g2.com/categories/robotic-process-automation-rpa/grids.json?focus%5B%5D=uipath-agentic-automation&focus%5B%5D=zapier&focus%5B%5D=microsoft-power-automate&focus%5B%5D=automation-anywhere-agentic-process-automation&focus%5B%5D=ibm-robotic-process-automation-rpa&focus%5B%5D=apify&focus%5B%5D=pix-rpa&focus%5B%5D=appian&segment=all)

**Sponsored**

### SAP Integration Suite

SAP Integration Suite (formerly SAP Cloud Platform Integration Suite) is an integration platform as a service (iPaaS) that allows the user to integrate on-premise and cloud-based applications and processes with tools and prebuilt content managed by SAP. With SAP Integration Suite, you can become future ready and scale up your integration capabilities to connect and contextualize experiences for customers, partners, and employees across the enterprise and extended ecosystems.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1206&secure%5Bchosen_at%5D=2026-08-15T07%3A38%3A25Z&secure%5Bdisplayable_resource_id%5D=1614&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1614&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=6306&secure%5Bresource_id%5D=1206&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frobotic-process-automation-rpa%3Fpage%3D9%26segment%3Dall%26selected_view%3Dtrending&secure%5Btoken%5D=8b68b0df9526497303e5c9c59639beeebf195332e55ec8b17caf2fa62396676b&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fcmp%2Fdg%2Fcommon-integration-challenges%2Findex.html%3Fcampaigncode%3DCRM-YJ25-BTP-408007%26source%3DINTEGRATION-click-campaign-G2&secure%5Burl_type%5D=custom_url)

### [Grail AI Workforce](https://www.g2.com/products/grail-ai-workforce/reviews)

Grail AI workforce is a team of ai agents that work inside your Slack or Microsoft Teams — connecting to your existing tools like CRMs, ERPs, databases, and APIs — to execute complex operational work end-to-end: writing code, running reports, coordinating workflows, drafting contracts, and more. Grail agents learn your processes, tools, and approval flows over time. They ask clarifying questions before acting, flag gaps and repeated tasks proactively, and request human sign-off where needed. The longer they work with your team, the more capable they become. Security is enterprise-grade: immutable audit trails, role-based access controls, and full code ownership with no vendor lock-in.

#### Who Is the Company Behind Grail AI Workforce?

- **Seller:** [Grail Computer](https://www.g2.com/sellers/grail-computer)
- **Year Founded:** 2025
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=46ee2d973ec3b4a0f399d9c01b3784763ada3cf3fd3adb34156fedfc6f6a5c11&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgrailcomputer%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

### [Grey Matter Robotics](https://www.g2.com/products/grey-matter-robotics/reviews)

Grey Matter Robotics Pvt. Ltd. is a leading industrial automation company based in Vadodara, Gujarat, India, specializing in the design and implementation of advanced automation solutions for manufacturing processes. With over 150 successful turnkey automation projects, the company excels in developing pick-and-place applications using gantry systems and 6-axis robotic arms, catering to clients worldwide. Key Features and Functionality: - Gantry Systems: Expertise in 3 and 4-axis gantry systems, also known as Cartesian robots, designed for CNC machine loading and unloading. These systems offer high payload capacity, high-speed capabilities, and a rigid structure for stability, ensuring efficient operations with minimal maintenance. - Robotic Arm Integration: Integration of 6-axis robotic arms for various applications, including machine tending, loading, and unloading, enhancing automation capabilities across different manufacturing processes. - Automation Peripherals: Provision of additional automation components such as auto offset correction, 7-axis robot tracks, conveyor systems, and part feeder stackers to complement and enhance the automation solutions. Primary Value and Solutions Provided: Grey Matter Robotics addresses the challenges of manual labor in manufacturing by offering automation solutions that increase productivity, ensure consistent quality, and reduce operational costs. Their gantry systems and robotic integrations streamline processes like CNC machine tending, leading to higher efficiency and reliability. By implementing these advanced automation technologies, manufacturers can achieve significant improvements in production capacity and product quality, while minimizing human error and labor-intensive tasks.

#### Who Is the Company Behind Grey Matter Robotics?

- **Seller:** [Grey Matter Robotics](https://www.g2.com/sellers/grey-matter-robotics)
- **Year Founded:** 2016
- **HQ Location:** vadodara, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e4d9ceebae82c1f32162591f7db1202db8ea2e42a353fac49d575f9a295f5f64&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgreymatterauto&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

### [Inferwise](https://www.g2.com/products/inferwise/reviews)

Intelligent Automation Products and solutions focused on Data Automation, Workflow Automation, Process Automation, AI Automation.

#### Who Is the Company Behind Inferwise?

- **Seller:** [INFERWISE](https://www.g2.com/sellers/inferwise)
- **Year Founded:** 2023
- **HQ Location:** Pune, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=200187b52b7fa1b20c4856d4efe58c2495853e952503a55c70351593aaa21af8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finferwise-llp%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [IntelliAssist](https://www.g2.com/products/intelliassist/reviews)

IntelliAssist is an AI-powered ROAS Acceleration Platform. We help D2C brands scale by providing ultra-fast landing pages and an intelligent personalization engine that recovers lost conversions. We don't just drive traffic; we optimize the entire visitor journey to ensure every ad dollar works harder.

#### Who Is the Company Behind IntelliAssist?

- **Seller:** [IntelliAssist](https://www.g2.com/sellers/intelliassist)
- **Year Founded:** 2023
- **HQ Location:** Gurugram, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bdce2583014c6ec7e5f5fbb364d2c8b2576362234c908a5700a8496d27242bb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintelliassisthq%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [Kanverse AP Invoice Automation](https://www.g2.com/products/kanverse-ap-invoice-automation/reviews)

Automation is one of the primary growth drivers towards increased profitability, and the demand to automate workflows across accounts payables (AP) has witnessed significant growth - across small to large Enterprises. Usher in zero-touch invoice processing with Kanverse APIA. Ingest, extract, validate, and publish without manual interventions. Reduce cycle time, increase efficiency, reduce invoice processing errors, meet global compliance standards, and save costs.

#### Who Is the Company Behind Kanverse AP Invoice Automation?

- **Seller:** [Kanverse.ai](https://www.g2.com/sellers/kanverse-ai)
- **HQ Location:** San Jose, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c2562d5cf7368d8fc4621c6d00642507b7d2581a87cac7dda0b460182954fe2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkanverseai&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

### [Kognitos](https://www.g2.com/products/kognitos/reviews)

Kognitos is the world's most trusted automation AI platform and the first company to enable generative AI to automate end to end enterprise business processes. Founded in 2020, the company set out to address one of the biggest challenges for today's businesses, automating intricate processes and workflows. Rather than forcing business managers to think like developers, Kognitos enables users to use natural language processing automation (NLPA) and large language models (LLMs) to create and deploy automated workflows using everyday English. Kognitos is bringing seamless automation to millions of business users worldwide. For more information, visit https://www.kognitos.com

#### Who Is the Company Behind Kognitos?

- **Seller:** [Kognitos](https://www.g2.com/sellers/kognitos)
- **Year Founded:** 2020
- **HQ Location:** San Jose, California, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c51d21da87d7954e29ec5e037397aecaeb5860682a670d52fad57e5395351f98&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkognitos%2F&secure%5Burl_type%5D=linkedin_company_website)  
94 employees on LinkedIn®

### [LapuAi - desktop native agent](https://www.g2.com/products/lapuai-desktop-native-agent/reviews)

Lapu AI puts an AI agent directly on your machine. It reads your files, runs your commands, automates your apps, and completes multi-step tasks while you stay in control. What Lapu can do Work with files Read, create, edit, search, and organize files across your machine. It understands contents, not just names. Run commands Execute terminal commands, scripts, and full pipelines without remembering the syntax. Automate desktop apps Control any app through native accessibility APIs. Clicks, forms, menus, multi-app flows. Process documents PDFs, Word, spreadsheets, slides. Built-in skills, no third-party services. Browse the web Read pages, extract content, run JavaScript, navigate between sites all inside a workflow. Automate recurring work Turn any conversation into a saved, scheduled workflow.

#### Who Is the Company Behind LapuAi - desktop native agent?

- **Seller:** [Lapu AI](https://www.g2.com/sellers/lapu-ai)
- **Year Founded:** 2026
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=741c28124e6bdbce6a7fd6a971f59aeee82f4fcf4b82f51a6704ea4d1a5d2224&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flapu-ai&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Maisa](https://www.g2.com/products/maisa/reviews)

Maisa Studio helps enterprise teams scale AI-powered automation with Digital Workers that are hallucination-resitant, reliable, auditable and aligned with how your business actually operates. Maisa turns unreliable pilots and rigid scripts into trustworthy automation, accelerating time-to-value, reducing manual work, and preserving organizational know-how.

#### Who Is the Company Behind Maisa?

- **Seller:** [Maisa](https://www.g2.com/sellers/maisa)
- **Year Founded:** 2024
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4556c20a07fde95d9c89dd8e97cb62f39a962062f1855222ffbd6aea6b895c28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F101654696&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

### [OmniMind](https://www.g2.com/products/omnimind/reviews)

Ever wished you could clone your best team members? That's what Omnimind does with AI. We take everything that makes your business unique – your knowledge, processes, and expertise – and turn it into smart AI agents that work around the clock. Instead of using generic AI that gives generic answers, our platform creates AI agents that know your products, policies, and processes inside out. Omnimind learns your way of doing things, and are ready to help 24/7. What makes Omnimind special? It's how easily you can create AI agents for different jobs. Need a customer service pro for your website chat? Upload your support docs, and you've got an AI agent that answers questions like your best support rep. Want an HR helper in Slack? Feed it your HR policies, and it'll guide employees through common questions and requests. Looking for a sales assistant? Create one that knows your product catalog better than anyone. The best part? These aren't one-trick ponies. Your AI agents can show up wherever you need them – on your website, in Slack, through WhatsApp, or anywhere else your team and customers hang out. They can handle all sorts of tasks: summarizing long documents, creating quick flashcards from training materials, turning complex competitor websites into easy-to-understand mindmaps, or even acting as a celebrity chef's digital twin for recipe advice. We've made it super simple to get started. You don't need to be a tech wizard – just bring your business knowledge, and Omnimind handles the rest. Whether you're running a small business or managing a large team, you can create AI agents that fit your exact needs. Got a product catalog? Turn it into a smart product advisor. Have training documents? Create a learning assistant that makes onboarding a breeze. What's really cool is how these AI agents learn and adapt. They stick to your business's way of doing things, use your terminology, and understand your specific context. It's like having digital team members who always stay on brand and never forget a detail. The best thing? All your business information stays safe and separate. Each AI agent only knows what you want it to know, keeping your sensitive information secure while making the right knowledge available to the right people.

#### Who Is the Company Behind OmniMind?

- **Seller:** [ProCoders](https://www.g2.com/sellers/procoders)
- **Year Founded:** 2015
- **HQ Location:** Lisbon, PT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f2c034f1ba04810bc30d79ca43afdb6a54f783332b3e6f78d1dfce295112ca2f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprocoders-tech%2F&secure%5Burl_type%5D=linkedin_company_website)  
107 employees on LinkedIn®

### [Open Automation](https://www.g2.com/products/open-automation/reviews)

Open Automation is an open-source automation solution that provides comprehensive data processing and integration capabilities across the entire automation journey. From user interface (UI) robotics to robust backend data management and data architecture design, Open Automation emphasizes advanced data processing beyond traditional UI automation. This makes it the preferred automation technology partner for data-driven businesses. Key Features and Functionality: - UI Robotics: Automates user interface interactions to streamline repetitive tasks. - Backend Data Management: Offers powerful tools for managing and processing data efficiently. - Data Architecture Design: Provides solutions for designing and implementing effective data architectures. Primary Value and User Solutions: Open Automation enables businesses to make informed decisions by leveraging high-quality data. Its end-to-end automation solutions enhance operational efficiency, reduce manual errors, and support scalable data processing. By integrating advanced data processing capabilities, Open Automation addresses the needs of organizations seeking to optimize their automation processes and harness the full potential of their data.

#### Who Is the Company Behind Open Automation?

- **Seller:** [Open Automation](https://www.g2.com/sellers/open-automation)
- **Year Founded:** 2016
- **HQ Location:** Athlone and Bigmeadow, IE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [Orby AI](https://www.g2.com/products/orby-ai/reviews)

Orby AI delivers an advanced AI agent platform designed to automate complex enterprise workflows, driving efficiency and scalability. Powered by Orby’s proprietary Large Action Model (LAM), the platform intelligently understands on-screen activities and autonomously executes actions to streamline tasks. Continuously learning from human input, Orby adapts to process changes in real time—without requiring any coding. With a team of AI and automation experts from Google, Meta, and Stanford, Orby is redefining automation for the enterprise.

#### Who Is the Company Behind Orby AI?

- **Seller:** [Orby AI](https://www.g2.com/sellers/orby-ai)
- **Year Founded:** 2022
- **HQ Location:** Mountain View, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3ca0783aca6c18acda1b47e7248ea3d0a2dbc58815d31c99886ad05d03c65d33&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Forby-ai&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

### [Owl Browser](https://www.g2.com/products/owl-browser/reviews)

Owl Browser: Enterprise stealth automation that actually works. While Puppeteer fails 56% of bot detection tests, Owl Browser passes 100%—all 16 categories. Includes 104 automation tools, AI-powered natural language commands, per-context Tor IP isolation, automatic CAPTCHA solving, and sub-second startup. Scale to thousands of parallel sessions without detection. Used for lead generation, data collection, price monitoring, and workflow automation. SOC2 compliant with private cloud options.

#### Who Is the Company Behind Owl Browser?

- **Seller:** [Olib AI](https://www.g2.com/sellers/olib-ai)
- **Year Founded:** 2023
- **HQ Location:** Stone Mountain, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=44559941c7b679dafb2b95734921aa7aa967554305a7e2323c4677c57625c095&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Folibaicom&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

### [Pathlit](https://www.g2.com/products/pathlit/reviews)

Pathlit offers a visual AI workflow builder that empowers businesses and teams to automate complex operations without writing code. Its mission is to transform messy documents and APIs into clean, automated processes, enabling users to streamline tasks across various functions, from CRM management to due diligence.

#### Who Is the Company Behind Pathlit?

- **Seller:** [Pathlit](https://www.g2.com/sellers/pathlit)
- **Year Founded:** 2024
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=440f28761d624e8203326a5f3443008dd4c4dbfb921402ce207233dc75ac080f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpathlit-ai&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

### [Persys Technologies](https://www.g2.com/products/persys-technologies/reviews)

We are a specialist in Enterprise Content Management (ECM) solutions & systems, having implemented numerous mission critical applications for medium-to-large organisations with an unbroken 100% track recordof successful project deliveries over 11 consecutive years. Our mission is to deliver enterprise solutions that bring business results and continuously add value to your daily operations.

#### Who Is the Company Behind Persys Technologies?

- **Seller:** [Persys Technologies](https://www.g2.com/sellers/persys-technologies)
- **Year Founded:** 2004
- **HQ Location:** Kuala Lumpur, MY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e51f53ae6678aca3e250eef0238f78082e1857bba0ab12db1a7d943beb001f13&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpersys-technologies-berhad&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

### [RoboCOGS](https://www.g2.com/products/robocogs/reviews)

RoboCOGS is an AP automation tool for restaurant and foodservice accountants that bridges the gap between the kitchen and the ledger. We automate the extraction and GL-coding of complex hospitality invoices, catching 3-5% in supplier overcharges and tax errors while maintaining a 100% immutable audit trail for CPA firms.

#### Who Is the Company Behind RoboCOGS?

- **Seller:** [RoboCOGS](https://www.g2.com/sellers/robocogs)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e653722f4d54ff530a719776ce9d74f79ee686debcf21fc8f93c3c23fa90b4bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frobocogsinc%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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Similar Categories

- [Business Automation Platforms (BAPs)](/categories/business-automation-platforms-baps)
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- [Digital Process Automation (DPA)](/categories/digital-process-automation-dpa)
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- [Process Orchestration](/categories/process-orchestration)
- [Workflow Management](/categories/workflow-management)

[Browse Robotic Process Automation (RPA) Themes](/categories/robotic-process-automation-rpa/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated April 9, 2026

Robotic process automation (RPA) software enables businesses to automate repetitive, rules-based tasks by deploying software bots that mimic human interactions with digital systems at the UI level, saving time, reducing costs, and improving accuracy across departments including finance, HR, customer service, and IT.

### Core Capabilities of RPA Software

To qualify for inclusion in the Robotic Process Automation (RPA) category, a product must:

- Deploy bots capable of interacting with third-party applications and systems at the user-interface level
- Provide workflow creation tools such as low-code or no-code designers, drag-and-drop builders, or action recording
- Automate structured, rules-based digital tasks with or without human involvement (attended and unattended automation)
- Offer centralized management, governance, and monitoring of deployed bots

### Common Use Cases for RPA Software

Operations, finance, HR, and IT teams use RPA to eliminate manual, repetitive digital work and scale automation across the enterprise. Common use cases include:

- Automating data entry, form filling, and report generation across business applications
- Processing invoices, onboarding workflows, and compliance reports with minimal human intervention
- Bridging legacy systems that lack modern APIs by using bots to interact at the UI layer

### How RPA Software Differs from Other Tools

Unlike [workload automation (WLA) software](https://www.g2.com/categories/workload-automation), which connects programmatically to IT systems for back-end job scheduling, RPA operates at the user interface level, entering data, clicking buttons, and navigating applications just as a human would. While [business process management (BPM) software](https://www.g2.com/categories/business-process-management) focuses on designing and optimizing company-wide workflows and governance, RPA is built for task execution within specific processes. Many modern RPA platforms also embed AI and ML capabilities such as document understanding, computer vision, and NLP to extend automation to more complex, semi-structured tasks.

### Insights from G2 on RPA Software

Based on category trends on G2, the low-code bot builder and attended and unattended automation flexibility stand out as standout features. Significant reductions in manual processing time and error rates stand out as primary outcomes of adoption.

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