# Top Free Review Management Software - Page 3

## How Many Review Management Software Products Does G2 Track?

**Total Products under this Category:** 277

### Category Stats (Aug 2026)

- **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Review Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,700+ Authentic Reviews
- 277+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Review Management Software
 ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697)

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com)

**Sponsored**

### GMBapi.com

GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-02T22%3A14%3A59Z&secure%5Bdisplayable_resource_id%5D=96&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=96&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1211717&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%2Ffree%3Fpage%3D3&secure%5Btoken%5D=be5857871bd35fb8ea060237b5a5c638bdd818b62af4bf74bd75c71c35bf9801&secure%5Burl%5D=https%3A%2F%2Fgmbapi.com%2Frequest-demo%2F%3Futm_source%3DB2B_Platform%26utm_medium%3DG2%26utm_content%3DAds_CTA_Button&secure%5Burl_type%5D=free_trial)

### [FeedbackFive](https://www.g2.com/products/feedbackfive/reviews)

FeedbackFive gives Amazon sellers the power to proactively manage reviews and feedback. Developed by eComEngine in 2007, FeedbackFive helps sellers automate review requests, and get alerts for new feedback, reviews, and listing issues such as search suppression. FeedbackFive and SellerPulse support 17 Amazon marketplaces: Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .tr, .se, and .sg. For a free trial, visit www.ecomengine.com/feedbackfive

**Average Rating:** 4.6/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate FeedbackFive?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind FeedbackFive?

- **Seller:** [eComEngine](https://www.g2.com/sellers/ecomengine)
- **Year Founded:** 2007
- **HQ Location:** Henrico, VA
- **Twitter:** @eComEngine  
1,685 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e77d81de3a4e641b60e2afe82bb91f39187beb88ad14a0da1e185a1a7157db26&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2993992%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Small, 30% Medium

#### What Are Recent G2 Reviews of FeedbackFive?

**["Feedback Five is the best for Amazon sellers"](https://www.g2.com/survey_responses/feedbackfive-review-4767528)**

**Rating:** 4.5/5.0 stars

_— Pritish A._

[Read full review](https://www.g2.com/survey_responses/feedbackfive-review-4767528)

**["Great tool for automating amazon emails, big time saver"](https://www.g2.com/survey_responses/feedbackfive-review-4778505)**

**Rating:** 5.0/5.0 stars

_— Verified User in Printing_

[Read full review](https://www.g2.com/survey_responses/feedbackfive-review-4778505)

#### What Are G2 Users Discussing About FeedbackFive?

- [How do I delete my feedback 5 account?](https://www.g2.com/discussions/how-do-i-delete-my-feedback-5-account)
- [How do you use Sellerise?](https://www.g2.com/discussions/how-do-you-use-sellerise)
- [What is AMZ Finder?](https://www.g2.com/discussions/what-is-amz-finder)
- [How does FeedbackFive work?](https://www.g2.com/discussions/how-does-feedbackfive-work)

### [Growave](https://www.g2.com/products/growave/reviews)

Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps with 1 solid app for 1 low fee. It lets you boost on-site conversion and grow your brand. Improved admin UX & UI and compatibility with Online Store 2.0 make it easy to set up. Multi-language for cross-border selling and 24/7 live support. Power your store with essential tools to boost repeat sales, CLV & retention.

**Average Rating:** 4.7/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Growave?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 4.0/10 (Category avg: 10/10)

#### Who Is the Company Behind Growave?

- **Seller:** [Growave.io](https://www.g2.com/sellers/growave-io)
- **Year Founded:** 2014
- **HQ Location:** Bishkek, Kyrgyzstan
- **Twitter:** @Growaveio  
1,139 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=66ac864ecb9604b12a2daf6d23b1935ca8c2ec5457b7b3a15f0e863046f5692e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgrowave-io&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 76% Small, 14% Medium

#### What Do G2 Reviewers Say About Growave?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** with Growave, enjoying seamless integration and straightforward setup for enhanced customer experiences.
- Users love the **easy setup** of Growave, appreciating the straightforward integration and user-friendly interface.
- Users appreciate the **enhanced customer experience** from Growave, benefiting from its intuitive features and seamless integration.
- Users appreciate the **quick and effective customer support** from Growave, enhancing their overall experience and satisfaction.
- Users commend the **easy implementation** of Growave, enjoying a straightforward setup and seamless integration into their website.

##### Cons

- Users feel the **lack of customization** in the Free plan limits their ability to utilize the product fully.
- Users find the **limited customization options** on the Free plan restricting their ability to modify it effectively.
- Users experienced initial **loading delays** when displaying reviews, though the issue was resolved in Growave 2.0.
- Users experience **design issues** with Growave that can disrupt website functionality, though support is responsive to fixes.
- Users note the **high price** of Growave and find the inflexible pricing plans frustrating when unused features remain charged.

#### What Are Recent G2 Reviews of Growave?

**["Amazing product! Can only recommend Growave"](https://www.g2.com/survey_responses/growave-review-12827655)**

**Rating:** 5.0/5.0 stars

_— Issi L._

[Read full review](https://www.g2.com/survey_responses/growave-review-12827655)

**["Comprehensive All-in-One Tool with Truly Fantastic Customer Support"](https://www.g2.com/survey_responses/growave-review-12849966)**

**Rating:** 5.0/5.0 stars

_— Shelly H._

[Read full review](https://www.g2.com/survey_responses/growave-review-12849966)

#### What Are G2 Users Discussing About Growave?

- [What is Socialshopwave?](https://www.g2.com/discussions/what-is-socialshopwave)
- [What is Growwave?](https://www.g2.com/discussions/what-is-growwave)
- [What is Growave?](https://www.g2.com/discussions/what-is-growave)
- [How does Growave work?](https://www.g2.com/discussions/how-does-growave-work)

### [GoReminders](https://www.g2.com/products/goreminders/reviews)

Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders & confirmations for your customers, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Try it risk-free with our 14-day trial. Quotes from users: "... I didn’t need a complicated booking site and GoReminders is just straight to the point and easy to work with. Some other sites were too confusing to navigate and didn’t get straight to the point."

**Average Rating:** 4.8/5.0

**Total Reviews:** 303

#### How Do G2 Users Rate GoReminders?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 7.7/10 (Category avg: 10/10)

#### Who Is the Company Behind GoReminders?

- **Seller:** [GoReminders](https://www.g2.com/sellers/goreminders)
- **Company Website:** www.goreminders.com
- **Year Founded:** 2013
- **HQ Location:** Brooklyn, New York
- **Twitter:** @GoReminders  
3,349 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e477b8186be35e7043d2d71e422a6a9c29aa1dd1ef052231983f6596a0a585e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgoreminders&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Health, Wellness and Fitness, Automotive
- **Company Size:** 69% Small, 4% Medium

#### What Do G2 Reviewers Say About GoReminders?

_AI-generated summary from verified user reviews_

##### Pros

- Users find GoReminders to be **easy for beginners** , enhancing appointment management with automated reminders and excellent support.
- Users value the **preset text reminders** of GoReminders, effectively reducing no-show rates and improving communication with customers.
- Users love the **preset chain of text reminders** that effectively reduce no-show rates and enhance reliability.
- Users praise the **ease of scheduling** with GoReminders, enjoying automated reminders that reduce no-shows and save time.
- Users value the **automated text reminders** of GoReminders, which effectively reduce no-show rates and improve scheduling efficiency.

##### Cons

- Users find GoReminders to be **expensive** as additional charges apply even with a yearly subscription, limiting value.
- Users find the **missing features** like bulk import/export frustrating, hindering their efficiency and overall experience.
- Users often face **scheduling issues** with GoReminders, including limited customization and ineffective customer management features.
- Users often express concerns about **pricing issues** , finding the multiple options confusing and overwhelming for their needs.
- Users feel that GoReminders has **limited features** , lacking crucial options for customization and functionality for tradespeople.

#### What Are Recent G2 Reviews of GoReminders?

**["Streamlined our system!"](https://www.g2.com/survey_responses/goreminders-review-12902012)**

**Rating:** 4.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/goreminders-review-12902012)

**["GoReminders has been a game changer for my business"](https://www.g2.com/survey_responses/goreminders-review-12922347)**

**Rating:** 4.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/goreminders-review-12922347)

#### What Are G2 Users Discussing About GoReminders?

- [What are the benefits and drawbacks of using GoReminders in reducing no-shows for appointments?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-goreminders-in-reducing-no-shows-for-appointments) - 1 comment
- [What is GoReminders used for?](https://www.g2.com/discussions/what-is-goreminders-used-for) - 1 comment

### [LocalZen](https://www.g2.com/products/localzen/reviews)

LocalZen by Center.AI enhances your store's visibility and reputation on Google Maps, and other local platforms, driving more foot traffic and increasing revenue. Our platform streamlines the management of multiple listings, saving you time and ensuring accurate, consistent information. With AI-powered analytics, compare your ratings with competitors and optimize your listings for greater visibility. Efficiently manage reviews and strengthen customer relationships to turn online searches into in-store visits.

**Average Rating:** 4.8/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate LocalZen?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0.3/10 (Category avg: 10/10)

#### Who Is the Company Behind LocalZen?

- **Seller:** [APPCHANCE GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ](https://www.g2.com/sellers/appchance-group-spolka-z-ograniczona-odpowiedzialnoscia)
- **Year Founded:** 2021
- **HQ Location:** Poznań, PL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0d2f8fa7919a66e00c37337154a7463625754d9b3ed8d922c27648b3104d5e6c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcenter-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 36% Large

#### What Do G2 Reviewers Say About LocalZen?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **easy integrations** of LocalZen, enhancing workflow management and saving considerable time with batch processing.
- Users appreciate the **seamless integrations** of LocalZen, enhancing workflows and enabling efficient management of multiple business listings.
- Users value the **powerful analytics** features of LocalZen, enabling quick evaluations of positions and rankings.
- Users appreciate how **automation in LocalZen** significantly streamlines workflow, enabling efficient management of numerous business listings.
- Users praise the **exceptional customer support** of LocalZen, highlighting responsiveness and a willingness to incorporate feedback.

##### Cons

- Users find the **complexity of processing times and feature implementation** frustrating, impacting their overall experience with LocalZen.
- Users experience **inefficiency** in LocalZen, citing long data processing times and slow feature implementation as major drawbacks.
- Users find the **limited customization** options restrictive, impacting their ability to effectively manage tasks and collaborate.
- Users find the **limited features** of LocalZen frustrating, especially regarding slow processing and poor AI response accuracy.
- Users are frustrated with **limited options** on LocalZen, feeling that feature updates and customization lag significantly.

#### What Are Recent G2 Reviews of LocalZen?

**["Effortless Management Across Multiple Locations"](https://www.g2.com/survey_responses/localzen-review-12863370)**

**Rating:** 5.0/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/localzen-review-12863370)

**["User-Friendly with Excellent Support, Needs Reliability Improvement"](https://www.g2.com/survey_responses/localzen-review-13059408)**

**Rating:** 4.5/5.0 stars

_— Małgorzata W._

[Read full review](https://www.g2.com/survey_responses/localzen-review-13059408)

### [reviewflowz](https://www.g2.com/products/reviewflowz/reviews)

Reviewflowz helps modern companies around the world collect, monitor, manage, and share customer reviews. Track new reviews on any platform, set up smart notifications. Create and share your own reports to surface insights and share the right data with the right teams, at the right time. Search, tag, access, and export all your reviews, connect to chat GPT or Claude for deeper analysis, or leverage built-in topic extraction and sentiment analysis.

**Average Rating:** 5.0/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate reviewflowz?

- **Retail:** 9.4/10 (Category avg: 8.4/10)
- **E-commerce:** 9.4/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 4.2/10 (Category avg: 10/10)

#### Who Is the Company Behind reviewflowz?

- **Seller:** [reviewflowz](https://www.g2.com/sellers/reviewflowz)
- **Year Founded:** 2021
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6942133680a8809528a705dbed79bb79c4125ea1a01b9924f7395e45c194e6ce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F74474533&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 56% Medium, 22% Large

#### What Do G2 Reviewers Say About reviewflowz?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive customer support** of Reviewflowz, especially appreciating CEO Axel's quick and helpful engagement.
- Users love the **easy integrations** with Slack, enhancing collaboration and streamlining review management for teams.
- Users find the **easy setup** of reviewflowz invaluable, enabling a smooth transition and efficient usage right away.
- Users find Reviewflowz's **real-time monitoring features** and automation options invaluable for efficient review management.
- Users love the **Slack integration** in reviewflowz for seamless engagement and efficient review management across teams.

##### Cons

- Users face **difficult learning** due to limited tutorials, which complicates mastering the dashboard despite its intuitive design.
- Users find Reviewflowz **expensive** , especially with multiple locations leading to high individual profile costs.
- Users find the **insufficient data** for comparing companies limits their insights and increases the effort needed for analysis.
- Users find **limited features** for comparing companies, necessitating multiple account access for essential information.
- Users highlight the **missing feature** of replying to Glassdoor reviews directly via Slack, wishing for this improvement.

#### What Are Recent G2 Reviews of reviewflowz?

**["Essential Tool for Deep Customer Insights"](https://www.g2.com/survey_responses/reviewflowz-review-11991365)**

**Rating:** 5.0/5.0 stars

_— Cristobal G._

[Read full review](https://www.g2.com/survey_responses/reviewflowz-review-11991365)

**["Streamlined Review Management with Effortless Slack Integration"](https://www.g2.com/survey_responses/reviewflowz-review-12015032)**

**Rating:** 5.0/5.0 stars

_— Mackenzie S._

[Read full review](https://www.g2.com/survey_responses/reviewflowz-review-12015032)

### [SiteVibes](https://www.g2.com/products/sitevibes/reviews)

With customer expectations evolving, having a unified platform to manage engagement and loyalty is no longer optional—it's essential. At SiteVibes, we empower growing ecommerce brands to drive deeper customer connections and lasting loyalty. Our all-in-one platform combines essential tools into a seamless experience, making it easier than ever to build meaningful relationships with your customers. SiteVibes delivers everything you need to elevate your ecommerce experience. From collecting and showcasing authentic product reviews to running impactful loyalty programs, curating shoppable user-generated content, and delivering real-time social proof messaging, our platform is designed to engage and inspire. Built with flexibility in mind, SiteVibes adapts to your brand's unique goals, helping every interaction feel authentic and personalized. With a powerful yet intuitive dashboard, SiteVibes streamlines workflows for your team, enabling faster implementation and efficient collaboration. Combining robust features with ease of use, SiteVibes helps your brand boost engagement, increase conversions, and foster long-term loyalty—all while simplifying your tech stack.

**Average Rating:** 4.9/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate SiteVibes?

- **Retail:** 9.4/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind SiteVibes?

- **Seller:** [SiteVibes](https://www.g2.com/sellers/sitevibes)
- **Year Founded:** 2019
- **HQ Location:** Chicago, US
- **Twitter:** @SiteVibes  
21 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22c8059eeb5a331daca7b90a6dd883ac273134f958864c8c5b6c62122a20d9bb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsitevibes&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 67% Small, 33% Medium

#### What Do G2 Reviewers Say About SiteVibes?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **automation capabilities** of SiteVibes, enhancing efficiency and adaptability in loyalty program management.
- Users laud the **continuous improvement** of SiteVibes, with rapid feature updates enhancing their loyalty rewards experience.
- Users commend the **exceptional customer engagement** at SiteVibes, appreciating the responsive support and tailored solutions provided.
- Users commend the **exceptional customer support** from SiteVibes, highlighting quick responses and tailored solutions to their needs.
- Users find **SiteVibes easy to use** , with a seamless onboarding process and responsive support for customization requests.

#### What Are Recent G2 Reviews of SiteVibes?

**["Amazing Product / Implementation"](https://www.g2.com/survey_responses/sitevibes-review-10655077)**

**Rating:** 5.0/5.0 stars

_— Tom L._

[Read full review](https://www.g2.com/survey_responses/sitevibes-review-10655077)

**["Seamless Integration, Enhanced Customer Loyalty"](https://www.g2.com/survey_responses/sitevibes-review-12602454)**

**Rating:** 5.0/5.0 stars

_— Wendy G._

[Read full review](https://www.g2.com/survey_responses/sitevibes-review-12602454)

#### What Are G2 Users Discussing About SiteVibes?

- [What is SiteVibes used for?](https://www.g2.com/discussions/what-is-sitevibes-used-for) - 1 comment, 1 upvote

### [GMBapi.com](https://www.g2.com/products/gmbapi-com/reviews)

GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation.

**Average Rating:** 4.7/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate GMBapi.com?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 4.8/10 (Category avg: 10/10)

#### Who Is the Company Behind GMBapi.com?

- **Seller:** [GMBapi.com](https://www.g2.com/sellers/gmbapi-com)
- **Company Website:** gmbapi.com
- **Year Founded:** 2020
- **HQ Location:** s-Hertogenbosch, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ed0e1b897f643da92a684bf4015244f6b2ea039050ea44ba18dbb69211295d3&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgmbapi&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 38% Small, 30% Large

#### What Do G2 Reviewers Say About GMBapi.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** at GMBapi.com, highlighting the team's helpfulness and commitment to success.
- Users praise the **ease of use** of GMBapi.com, highlighting its intuitive navigation and efficient location management.
- Users praise the **efficient review management and online reputation features** of GMBapi.com for optimizing local visibility.
- Users value the **time-saving efficiency** of GMBapi.com, allowing quick management of multiple Google Business profiles.
- Users value the **automation features** of GMBapi.com, dramatically streamlining bulk updates and management across multiple locations.

##### Cons

- Users experience occasional **software bugs** , but the responsive support team addresses them promptly to improve functionality.
- Users experience occasional **technical issues** , but the responsive support team effectively addresses and resolves them quickly.
- Users feel GMBapi.com needs **more actionable recommendations** for improving scores and a smoother user experience.
- Users express frustration with the **limited customization options** for features like bulk uploading videos and services.
- Users find the **limited customization options** frustrating, especially for bulk uploading videos and managing listings effectively.

#### What Are Recent G2 Reviews of GMBapi.com?

**["Efficient, Cost-Effective Solution for Google Business Management"](https://www.g2.com/survey_responses/gmbapi-com-review-12331880)**

**Rating:** 5.0/5.0 stars

_— Matt ._

[Read full review](https://www.g2.com/survey_responses/gmbapi-com-review-12331880)

**["Supercharge Local SEO with GMBapi.com"](https://www.g2.com/survey_responses/gmbapi-com-review-12621144)**

**Rating:** 5.0/5.0 stars

_— Roland K._

[Read full review](https://www.g2.com/survey_responses/gmbapi-com-review-12621144)

### [hearBack](https://www.g2.com/products/layerblocks-hearback/reviews)

HearBack is a review management platform built for local businesses — restaurants, salons, clinics, and service SMBs — that want more 5-star reviews without the risk of negative ones going public. The core mechanism is smart routing. After a customer visit, HearBack sends a personalised review request by SMS, email, or QR code. Happy customers (4–5 stars) are sent straight to your public profile on Google, Yelp, Facebook, or Trustpilot to leave a review. Unhappy customers (1–3 stars) are routed to a private feedback form instead, giving you the chance to resolve the issue directly — before it ends up on a public listing. Key features: • Automated review requests via SMS, email, and QR codes • Sentiment-based routing across Google, Yelp, Facebook, and Trustpilot (more platforms coming) • Branded review landing pages and shareable review links • Multi-location support for businesses with 1–3 sites • Real-time dashboard tracking requests sent, reviews captured, and conversion rate • GDPR-compliant with full opt-out handling HearBack is designed for owner-operators who don't have time to chase reviews manually. By making it easy for satisfied customers to leave reviews — and giving unhappy ones a private channel — businesses lift their public star rating, build social proof, and improve local search rankings on Google Maps and the Local Pack. Free trial available. No setup fees. Cancel anytime.

**Average Rating:** 5.0/5.0

**Total Reviews:** 5

#### Who Is the Company Behind hearBack?

- **Seller:** [Layerblocks](https://www.g2.com/sellers/layerblocks)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Medium, 40% Large

#### What Are Recent G2 Reviews of hearBack?

**["Smart review routing Helps Manage Customer Feedback Effectively"](https://www.g2.com/survey_responses/hearback-review-12935345)**

**Rating:** 5.0/5.0 stars

_— Stephanie B._

[Read full review](https://www.g2.com/survey_responses/hearback-review-12935345)

**["Automated Review Requests via SMS, Email, and QR Codes—A Huge Time-Saver"](https://www.g2.com/survey_responses/hearback-review-12935374)**

**Rating:** 5.0/5.0 stars

_— Trayan T._

[Read full review](https://www.g2.com/survey_responses/hearback-review-12935374)

### [RaveCapture](https://www.g2.com/products/ravecapture/reviews)

Your products deserve to be shown off by real customers. The best way to do this is by sharing experiences customers have with your products through visual content. Connect with your Ecommerce platform to instantly begin requesting photo and video reviews from customers. Once collected, automatically share reviews with compelling customer visuals on product pages, your dedicated reviews page via our Visual Gallery and on your home page.

**Average Rating:** 4.2/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate RaveCapture?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind RaveCapture?

- **Seller:** [TrustSpot](https://www.g2.com/sellers/trustspot)
- **Year Founded:** 2015
- **HQ Location:** Birmingham, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=33e0151d62a7ccbc2d984e1e20101e7226f2074568284b0f11f77997fa6fed41&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7583958&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of RaveCapture?

**["Very happy with the results"](https://www.g2.com/survey_responses/ravecapture-review-2014143)**

**Rating:** 5.0/5.0 stars

_— Michael W._

[Read full review](https://www.g2.com/survey_responses/ravecapture-review-2014143)

**["The best review system"](https://www.g2.com/survey_responses/ravecapture-review-722775)**

**Rating:** 5.0/5.0 stars

_— Mehdi M._

[Read full review](https://www.g2.com/survey_responses/ravecapture-review-722775)

### [Jooice](https://www.g2.com/products/jooice/reviews)

Jooice is an easy-to-use app that allows you to amplify your business' online presence from a single place. Optimize your online listings, manage your reputation and engage with social media. Jooice AI provides recommendations to beat out your competitors and automatically draft responses to customers. Try a free 7-day trial today to see how Jooice can improve your marketing and save you time. Get discovered online, engage with customers and improve your reputation. Leverage Jooice AI to improve your marketing and make your life easier. Stay on top of your business' performance with real-time alerts and reports. Jooice's dedicated customer support ensures you'll always have the help you need. Jooice integrates with all of the major websites, apps and platforms (Google, Facebook, Instagram, Yellow Pages, Angi, etc). Jooice's easy setup wizard lets you post your business quickly across the internet and easily manage your online reputation.

**Average Rating:** 4.6/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Jooice?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Jooice?

- **Seller:** [Webidoo](https://www.g2.com/sellers/webidoo)
- **Year Founded:** 2017
- **HQ Location:** Milano, IT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc9f8b2342e0e6a51747b58a33dfdcbdb4491cfe3fb31a327eca3fd1a80521b0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwebidoo&secure%5Burl_type%5D=linkedin_company_website)  
357 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 91% Small, 9% Medium

#### What Do G2 Reviewers Say About Jooice?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **centralized management** of Jooice, simplifying project tracking and enhancing team collaboration effortlessly.
- Users appreciate the **ease of use** of Jooice, finding it simple, effective, and well-organized for project management.
- Users love the **clarity and focus** of Jooice, effectively managing projects and enhancing team collaboration.
- Users love the **automation features** of Jooice, simplifying tasks and enhancing productivity in their workspace.
- Users love the **convenience of managing multiple products** in one place, enhancing their online marketing efforts significantly.

##### Cons

- Users find the **linking process slow and problematic** , especially with required business account connections for Instagram and Facebook.
- Users find the **difficult learning curve** frustrating, struggling to keep up with Jooice's evolving features.
- Users find the **difficult navigation** of Jooice frustrating, as it requires time to learn the new features.
- Users found the **difficult setup** of Jooice challenging, but appreciated the responsive customer support for assistance.
- Users dislike the **requirement for business accounts** to connect Facebook and Instagram for posting, complicating usage.

#### What Are Recent G2 Reviews of Jooice?

**["Jooice is very user-friendly"](https://www.g2.com/survey_responses/jooice-review-11240721)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/jooice-review-11240721)

**["Useful platform to help me out managing reviews, social media, and my listing activities."](https://www.g2.com/survey_responses/jooice-review-11239006)**

**Rating:** 4.5/5.0 stars

_— Marco V._

[Read full review](https://www.g2.com/survey_responses/jooice-review-11239006)

### [Opinew Product Reviews](https://www.g2.com/products/opinew-product-reviews/reviews)

Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. We let you import from Amazon, Aliexpress, and Ebay, making it easy to get started. Opinew is optimized for Shopify - our technology ensures that our reviews app doesn't affect your page load speeds - we don't make any requests on a page open. Review Generation - Schedule Email & SMS requests to ask your customers to leave a review - Order printed review requests to be sent along with your customers' orders - Direct from the product widget - Create questions & answers to better inform your customers. Import Reviews - From Amazon, Ebay, AliExpress - From Oberlo, Spreadr, Importify, Dropified - From other review applications - In 1-click using our Chrome Extension Widgets - Product reviews, - Star ratings - Footer badge - All reviews page - Review Pop-Up Marketing & Upselling: - Create coupons to incentivize your clients to leave a review - Google Shopping integration - Use our advanced Analytics dashboard to take better decisions based on your customers' behaviors

**Average Rating:** 4.9/5.0

**Total Reviews:** 4

#### Who Is the Company Behind Opinew Product Reviews?

- **Seller:** [Opinew](https://www.g2.com/sellers/opinew)
- **Year Founded:** 2018
- **HQ Location:** Glasgow, GB
- **Twitter:** @Opinew  
355 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=321d40d10cd285413d42272c52210825469ffd41cb665ea900fa9e3f052b1bd6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fopinew&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Medium

#### What Are Recent G2 Reviews of Opinew Product Reviews?

**["Great support team"](https://www.g2.com/survey_responses/opinew-product-reviews-review-7709240)**

**Rating:** 5.0/5.0 stars

_— Brains S._

[Read full review](https://www.g2.com/survey_responses/opinew-product-reviews-review-7709240)

**["Great all-in-one review management tool for Shopify stores."](https://www.g2.com/survey_responses/opinew-product-reviews-review-7837389)**

**Rating:** 5.0/5.0 stars

_— Mary A._

[Read full review](https://www.g2.com/survey_responses/opinew-product-reviews-review-7837389)

#### What Are G2 Users Discussing About Opinew Product Reviews?

- [What is Opinew Product Reviews used for?](https://www.g2.com/discussions/what-is-opinew-product-reviews-used-for)

### [TrustLoop](https://www.g2.com/products/trustloop/reviews)

TrustLoop is a reputation management software powered by AI that helps software and other digital products as well as small business manage feedback and improve reviews.

**Average Rating:** 5.0/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate TrustLoop?

- **Retail:** 9.4/10 (Category avg: 8.4/10)
- **E-commerce:** 8.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind TrustLoop?

- **Seller:** [TrustLoop](https://www.g2.com/sellers/trustloop)
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=99a78343a6b6a07bffe877a812c6078f3078670d5cca5790a4cbeea3bd01350a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrustloop-co%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of TrustLoop?

**["Finally a good review management tool for SaaS"](https://www.g2.com/survey_responses/trustloop-review-9768371)**

**Rating:** 5.0/5.0 stars

_— Ankur S._

[Read full review](https://www.g2.com/survey_responses/trustloop-review-9768371)

**["Glad we found TrustLoop"](https://www.g2.com/survey_responses/trustloop-review-9656191)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/trustloop-review-9656191)

### [Sparrow](https://www.g2.com/products/sparrow-sparrow/reviews)

Product reviews and ratings by Sparrow helps you boost your store sales by enabling enhanced product reviews on your store using product reviews reminder emails, review forms, star ratings for the customers who have recently purchased from your store.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Sparrow?

- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Sparrow?

- **Seller:** [Sparrow](https://www.g2.com/sellers/sparrow-4f6a316e-83b0-4f04-8546-ae7554fdee3c)
- **Year Founded:** 2011
- **HQ Location:** Hoffman Estates, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d60ebf3621660fc2b23433faf642722683315f01d465dbaf1bf545c8486c25e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsquadhelp%2F&secure%5Burl_type%5D=linkedin_company_website)  
152 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Large, 33% Medium

#### What Are Recent G2 Reviews of Sparrow?

**["The awesomeness of Sparrow"](https://www.g2.com/survey_responses/sparrow-review-4973327)**

**Rating:** 5.0/5.0 stars

_— Verified User in Government Relations_

[Read full review](https://www.g2.com/survey_responses/sparrow-review-4973327)

**["Easiest Way to Handle Leave"](https://www.g2.com/survey_responses/sparrow-review-8916744)**

**Rating:** 4.5/5.0 stars

_— Caroline J._

[Read full review](https://www.g2.com/survey_responses/sparrow-review-8916744)

#### What Are G2 Users Discussing About Sparrow?

- [What does Sparrow do?](https://www.g2.com/discussions/what-does-sparrow-do)
- [What is Sparrow leave management?](https://www.g2.com/discussions/what-is-sparrow-leave-management)
- [What is Sparrow connected?](https://www.g2.com/discussions/what-is-sparrow-connected)
- [What is sparrow software?](https://www.g2.com/discussions/what-is-sparrow-software)

### [Inform AI](https://www.g2.com/products/inform-ai/reviews)

Inform AI is a hands-free review management + customer insights platform. It automatically drafts (or auto-sends) human-sounding replies every week in your chosen brand voice, so you stay active and responsive without burning hours in your inbox. You get a single dashboard to view reviews across locations, reply in bulk or one-by-one, use templated rules when you want tight control, and even catch up on older reviews via our Chrome extension. On top of replies, Inform generates a weekly summary with performance and sentiment insights so you can spot trends, recurring issues, and what customers love—fast. If reviews impact trust, rankings, and revenue, Inform makes “great review management” automatic.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Inform AI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)

#### Who Is the Company Behind Inform AI?

- **Seller:** [Inform AI](https://www.g2.com/sellers/inform-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=af148b6896b20193c5aa210707abb6f2d663581a131ccc0d27b0812ed508146c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finform-reviews%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Inform AI?

**["Transforms Restaurant Review Management Effortlessly"](https://www.g2.com/survey_responses/inform-ai-review-12617376)**

**Rating:** 5.0/5.0 stars

_— Mustafa A._

[Read full review](https://www.g2.com/survey_responses/inform-ai-review-12617376)

**["Epicurean Review"](https://www.g2.com/survey_responses/inform-ai-review-12250870)**

**Rating:** 4.5/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/inform-ai-review-12250870)

### [RightResponse AI](https://www.g2.com/products/rightresponse-ai/reviews)

Customers write lots of reviews and expect engagement. Prospective customers read reviews and make buying decisions based on both the reviews they read and the responses to those reviews. Reviews might seem like a pain. But companies lose a lot of revenue because they don't engage with their customers and prospective customers where they choose to engage. RightResponse AI is a SaaS review management platform built from the ground up to harness the power of generative AI throughout the entire customer review process. Our solution is designed to transform how location-based businesses engage with customer feedback to climb in the local map rankings, drive revenue growth, and improve operations. RightResponse AI leverages generative AI to revolutionize how businesses understand and engage with customer feedback. At its core, our platform ingests customer reviews to deliver three key current offerings: Intelligent Review Response: Simply the highest quality review responses. You know what your reviewers talk about. And you know how you'd respond if your were speaking with them. Our technology crafts personalized responses to customer reviews by drawing on "facts" about your business. Each review is analyzed to determine which if those "facts" are relevant to the review, and then those "facts" are seamlessly integrated into the response, creating wonderfully relevant and personalized review responses. But there's more! Elements of the review is analyzed to maximize response quality. Should the reviewer's name be included in the response? What's the update history? What employee names are used in the review and how should we incorporate them in the response? For medical businesses, is there PHI in the review? And more... All to provide the highest quality review responses available. Advanced Sentiment Analysis: Utilizing customized Aspect-Based Sentiment Analysis (ABSA), RightResponse AI offers an unparalleled insight into the customer experience. This method, far superior to traditional keyword-based sentiment analysis or word clouds, allows for a nuanced understanding of customer sentiments across various aspects of your service or product. Competitor Insights: Extending beyond your own customer feedback, RightResponse AI analyzes competitor reviews through the same lens that it uses to review the company's own reviews. Map Rank Tracking: Reviews and review responses are critical elements of your Google Map ranking. Our Map Rank Tracker is your scorecard. Our full-featured Map Rank Tracker shows you where you and every one of your competitors ranks on the map. It tracks your progress too! But while most map rank trackers sell base packages offer you more than you need (along with high prices), when part of our bundle we provide the keywords required for most location-based business for only an additional $6/month. ------------------------ Experience RightResponse AI's transformative capabilities firsthand with our free trial. We encourage large organizations, agencies, consulting firms, private equity firms and other business entities to reach out for customized pricing options or to explore opportunities for white-labeling our solution.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate RightResponse AI?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)

#### Who Is the Company Behind RightResponse AI?

- **Seller:** [RightResponse AI](https://www.g2.com/sellers/rightresponse-ai)
- **Year Founded:** 2023
- **HQ Location:** JACKSONVILLE, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5babb204bb7aec31c9ec81d09e09a81e9ce5efdd44fdb5fc986dab1987d2d31b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frightresponse-llc&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About RightResponse AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **intelligent AI features** of RightResponse AI for insightful reporting and time-saving review management.
- Users value the **AI integration** of RightResponse AI for saving time and enhancing response customization and insight.
- Users value the **effective communication** of RightResponse AI, enhancing response efficiency and understanding customer feedback deeply.
- Users value the **insightful reporting** capabilities of RightResponse AI, which aid in tracking trends and customer issues.
- Users appreciate the **navigation ease** of RightResponse AI, finding it intuitive for tracking trends and managing responses.

#### What Are Recent G2 Reviews of RightResponse AI?

**["Time-Saving, Insightful, and Customizable with Room for Enhanced Analytics"](https://www.g2.com/survey_responses/rightresponse-ai-review-10615576)**

**Rating:** 5.0/5.0 stars

_— Tereza Z._

[Read full review](https://www.g2.com/survey_responses/rightresponse-ai-review-10615576)

**["Right Response AI has been a great tool that has helped with our Pest Control Business"](https://www.g2.com/survey_responses/rightresponse-ai-review-11340043)**

**Rating:** 5.0/5.0 stars

_— Garrett B._

[Read full review](https://www.g2.com/survey_responses/rightresponse-ai-review-11340043)

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