# Best Review Management Software - Page 7

## How Many Review Management Software Products Does G2 Track?

**Total Products under this Category:** 274

### Category Stats (Jul 2026)

- **Average Rating:** 4.61/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.53%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: July 23, 2026_

## How Does G2 Rank Review Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,700+ Authentic Reviews
- 274+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Review Management Software
 ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697)

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com)

**Sponsored**

### Brand24

Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-07-31T10%3A00%3A32Z&secure%5Bdisplayable_resource_id%5D=262&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=262&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5791&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3Fpage%3D7%26year%3D2016&secure%5Btoken%5D=b28c3a71a8d1722852db4604f32e3b8d3a64c5526cacdffe851d0f25edd6f862&secure%5Burl%5D=https%3A%2F%2Fapp.brand24.com%2Fuser%2Fregister-account%2F%3Fcustom_form%3D506%26utm_source%3Dg2.com%26utm_medium%3Dcpc%26utm_campaign%3Dlistings&secure%5Burl_type%5D=custom_url)

### [VOIPReview](https://www.g2.com/products/voipreview/reviews)

VOIPReview is a network monitoring software that helps your business ensure your VOIP system works functionally and efficiently.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate VOIPReview?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind VOIPReview?

- **Seller:** [VOIPReview](https://www.g2.com/sellers/voipreview)
- **Year Founded:** 1999
- **HQ Location:** San Diego, US
- **Twitter:** @VoIP\_Review  
5,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f7ff0ef491806fe9236f4e56dac1fef9e71ac389dbbebe11a0412c4452c93850&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoipreview%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of VOIPReview?

**["Wish they had more"](https://www.g2.com/survey_responses/voipreview-review-2050114)**

**Rating:** 5.0/5.0 stars

_— Chase M._

[Read full review](https://www.g2.com/survey_responses/voipreview-review-2050114)

**["VOIP calls"](https://www.g2.com/survey_responses/voipreview-review-2058221)**

**Rating:** 4.0/5.0 stars

_— Charles H._

[Read full review](https://www.g2.com/survey_responses/voipreview-review-2058221)

#### What Are G2 Users Discussing About VOIPReview?

- [What is VOIPReview used for?](https://www.g2.com/discussions/what-is-voipreview-used-for)

### [BetterReviews](https://www.g2.com/products/betterreviews/reviews)

BetterReviews is a Shopify app that transforms how e-commerce brands collect and use product reviews. Instead of sending a standard "leave a review" email, BetterReviews uses AI-guided conversations to ask smart follow-up questions — producing reviews that are longer, more detailed, and more useful for future shoppers. During collection, the AI automatically detects support issues and routes them to your CS team before they become negative public reviews. But collection is just the start. BetterReviews treats reviews as a content engine. Review insights flow directly into product page copy, ad creative, email campaigns, and SEO — so every review your customers leave actively drives more sales. Key capabilities: - AI-guided review conversations that capture richer detail than static forms - Automatic support issue detection and routing during review collection - Integrates with Okendo, Judge.me, Yotpo, and Shopify native reviews - Review content studio for exporting marketing-ready assets - Review audit tool that identifies content gaps and fake reviews Built by e-commerce operators who run one of the largest Shopify stores in the world, BetterReviews is designed for brands that see reviews as their most underused content asset.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind BetterReviews?

- **Seller:** [BetterReviews](https://www.g2.com/sellers/betterreviews)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f3c5c71067cac76345d6ce4da1cb2777e43c63bde963853dde54c65730b329d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbetterreviews%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of BetterReviews?

**["Empowered Our Team with Smarter Review Processing"](https://www.g2.com/survey_responses/betterreviews-review-12933773)**

**Rating:** 5.0/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/betterreviews-review-12933773)

### [BlooTrue](https://www.g2.com/products/blootrue/reviews)

Review management platform that helps local businesses collect, manage, and respond to Google reviews with AI-powered reply suggestions, automated review requests, and embeddable widgets.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind BlooTrue?

- **Seller:** [BlooTrue](https://www.g2.com/sellers/blootrue)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=00f5ffc9d1ef2a3b6ba0ea237d522aa6ad3dfc8343fa91700a6b268a5036cd4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fblootrue%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of BlooTrue?

**["Excellent Review Management Platform"](https://www.g2.com/survey_responses/blootrue-review-12983248)**

**Rating:** 5.0/5.0 stars

_— Айдын ._

[Read full review](https://www.g2.com/survey_responses/blootrue-review-12983248)

### [Brand Testing Club](https://www.g2.com/products/brand-testing-club/reviews)

Brand Testing Club is a platform that helps brands connect with their consumers and get valuable feedback on their products. We will help you with: - Conversion rate boost - Brand trust and awareness - Valuable product insights - Integration with leading e-platforms - User-generated content - Expansion abroad - Product launch Founded in 2018, Brand Testing Club is headquartered in Prague, from where it operates testings all around the Czech Republic, Slovakia, Hungary, Poland, Bulgaria, Romania, and Lithuania.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Brand Testing Club?

- **Seller:** [Brand Testing Club](https://www.g2.com/sellers/brand-testing-club)
- **HQ Location:** Prague 8, CZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b60b4120b3d631e72948e8a7959c92deae1f3b71c867cda9f47135305ac6a5d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrand-testing-club%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Brand Testing Club?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **efficiency** of Brand Testing Club in delivering quick and quality UGC results for testing campaigns.
- Users value the **efficient issue resolution** in Brand Testing Club, ensuring quick turnaround for quality UGC results.
- Users value the **speed of delivery** in their testing campaigns, ensuring quick and quality UGC results.

#### What Are Recent G2 Reviews of Brand Testing Club?

**["Excellent service and human approach"](https://www.g2.com/survey_responses/brand-testing-club-review-10626993)**

**Rating:** 4.5/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/brand-testing-club-review-10626993)

### [BrawoAI](https://www.g2.com/products/brawoai/reviews)

BrawoAI is a review collection tool for small service businesses in Poland that want a simple, organized and compliant way to collect real Google reviews. After a completed service, the owner or staff member enters the customer phone number in the mobile app, web dashboard or Apple Watch companion. BrawoAI sends an SMS with a link. A happy customer can continue to Google Reviews, while an unhappy customer can first send private feedback to the business. The system turns review requests into a repeatable process instead of leaving them to chance. The dashboard shows request history, SMS limits, new reviews, private feedback and AI-assisted reply drafts. A business can react faster to difficult signals, while satisfied customers get a clear path to leave a public review. BrawoAI does not sell reviews, remove negative reviews or impersonate customers. It is not a fake review agency; it is an operational workflow for the moment after service delivery. BrawoAI is built for hair salons, beauty studios, workshops, driving schools, restaurants, pharmacies, dentists, physiotherapists and other service businesses. The free plan includes 25 SMS requests or 5 new reviews from business registration. Paid plans start at PLN 99 per month and scale with SMS request volume.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind BrawoAI?

- **Seller:** [Eskulap](https://www.g2.com/sellers/eskulap)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 200% Small

#### What Are Recent G2 Reviews of BrawoAI?

**["Simple SMS Review Requests and Centralized Feedback Management"](https://www.g2.com/survey_responses/brawoai-review-12955903)**

**Rating:** 5.0/5.0 stars

_— Verified User in Manufacturing_

[Read full review](https://www.g2.com/survey_responses/brawoai-review-12955903)

### [Cloutly](https://www.g2.com/products/cloutly/reviews)

Cloutly is an all-in-one review-tech platform that helps multi-location businesses collect, measure and manage the customer experience. From small barbershops to enterprise clients like Just Cuts, Swimart and Home Instead, Cloutly helps marketing teams connect the dots between reviews and revenue. Although we're new to G2, we're the highest-rated reviews app on Square, and connect with thousands of other systems like Mindbody, ClubReady, Hubspot and Zapier. Automatically collect Google reviews, video testimonials, or reviews on 40+ other sites after a transaction using Cloutly's multi-step email + SMS review campaigns. No cookie-cutter emails, you can fully customize and personalize each step of your review campaigns with text or video; it's your chance to stand out, create an engaging customer experience, and win more reviews. Deter negative reviews and be quickly alerted to unhappy customers (in a Google-compliant way), so you're not left uninformed or unfairly reviewed. Every Cloutly campaign offers your customers a way to seek help from you instead of blasting you online. It's all your reviews in one place - Google, Facebook, and 40+ other review sites - so you can monitor your reputation, respond to customers and manage your reviews in one, unified inbox. Discover AI-powered insights - extract customer themes and trends for your business vs. your competitors, plus leverage "Magic Response" - a powerful way for businesses to generate personalized review responses in real-time, using artificial intelligence. And in the spirit of bringing everything together, you can display all your reviews in site-wide widgets to build trust with customers and boost conversions. Get more reviews, more trust, and more on-site conversions. Multi-language feature enabled - collect and display reviews in your native language! Get started free for 14 days: https://cloutly.com

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Cloutly?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 5.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Cloutly?

- **Seller:** [Cloutly](https://www.g2.com/sellers/cloutly)
- **Year Founded:** 2019
- **HQ Location:** Gold Coast, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2249899202296367ab5bebf8774523a41a081fc3753b260bd47269661dee24aa&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcloutly&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Cloutly?

**["Cloutly has captured every negative review, it’s working essentially insulating my google reputation"](https://www.g2.com/survey_responses/cloutly-review-9777915)**

**Rating:** 5.0/5.0 stars

_— Just Cuts W._

[Read full review](https://www.g2.com/survey_responses/cloutly-review-9777915)

### [G2 Test App](https://www.g2.com/products/g2-test-app/reviews)

G2 test product

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate G2 Test App?

- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind G2 Test App?

- **Seller:** [G2](https://www.g2.com/sellers/g2)
- **Company Website:** www.g2.com
- **Year Founded:** 2012
- **HQ Location:** Chicago, USA
- **Twitter:** @G2dotcom  
32,942 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=545a5c15bfc1d762f132f7ceab6872371290c28b2337aa4d8ffa55287b728776&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2641084%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,504 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of G2 Test App?

**["Exceptional Experience, Highly Recommended"](https://www.g2.com/survey_responses/g2-test-app-review-12183917)**

**Rating:** 5.0/5.0 stars

_— Verified User in Airlines/Aviation_

[Read full review](https://www.g2.com/survey_responses/g2-test-app-review-12183917)

### [Kudobuzz](https://www.g2.com/products/kudobuzz/reviews)

The Simplest Social Review Automation Tool Ever.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Kudobuzz?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Kudobuzz?

- **Seller:** [Kudobuzz](https://www.g2.com/sellers/kudobuzz)
- **Year Founded:** 2013
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c78bcc24d5f75792d4c7bc4f139200372b2b334bfa55aba95806f9096c2aa272&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkudobuzz&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Kudobuzz?

**["Awesome services"](https://www.g2.com/survey_responses/kudobuzz-review-5301178)**

**Rating:** 5.0/5.0 stars

_— Hiral P._

[Read full review](https://www.g2.com/survey_responses/kudobuzz-review-5301178)

#### What Are G2 Users Discussing About Kudobuzz?

- [What is Kudobuzz used for?](https://www.g2.com/discussions/what-is-kudobuzz-used-for)

### [MyBranz Reviews](https://www.g2.com/products/mybranz-reviews/reviews)

MyBranz Reviews & AI Insights automates the review management process for Shopify stores, ensuring FTC compliance by analyzing review context with advanced AI. This prevents misleading feedback and guarantees authenticity. Gain valuable insights into customer sentiment, make data-driven decisions, and build trust. Seamlessly integrate MyBranz with your Shopify store to enhance transparency, boost sales, and stay aligned with regulatory standards through genuine, transparent reviews. AI-Driven Review Moderation: Ensures genuine feedback with no manual bias. Context-aware analysis to prevent misleading reviews. Actionable insights to drive product and service improvements. FTC-Compliant: Automates review verification for compliance. Seamless Integration: Easily integrates with your Shopify store.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate MyBranz Reviews?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)

#### Who Is the Company Behind MyBranz Reviews?

- **Seller:** [MyBranz](https://www.g2.com/sellers/mybranz)
- **Year Founded:** 2024
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc11c4f727a081f5fce617cae98979a32386d4fc3d4d2737e57d8b3e232ff4ab&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmybranz%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About MyBranz Reviews?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation** features of MyBranz, simplifying management and reducing customer service and marketing workload.
- Users find MyBranz **easy to use** , streamlining management tasks and enhancing efficiency across multiple brands.
- Users find MyBranz Reviews to have **easy setup** , making management of multiple brands straightforward and efficient.

#### What Are Recent G2 Reviews of MyBranz Reviews?

**["MyBranz tech stack review for e-commerce."](https://www.g2.com/survey_responses/mybranz-reviews-review-10284935)**

**Rating:** 5.0/5.0 stars

_— David S._

[Read full review](https://www.g2.com/survey_responses/mybranz-reviews-review-10284935)

### [Quoli](https://www.g2.com/products/quoli/reviews)

Boost buyer confidence and trust with authentic product reviews, photos, videos, and QA. Grow your sales with our unified and native customer marketing solution, tailored to amplify engagement, retention and drive sales. Our app doesn’t just collect reviews but strategically places persuasive content where it counts, fostering trust and authenticity. Highlight compelling testimonials and UGC across your storefront and maximize ROI with our social ad banners. 1. Auto-send review requests and reminder emails after delivery. 2. Showcase reviews and Q&A in conversion-optimized widgets. 3. Offer unique & single-use discounts for photo and video UGC. 4. Feature review snippets to increase customer trust & retention. 5. Download authentic review-based social ads and banners.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Quoli?

- **Seller:** [Quoli](https://www.g2.com/sellers/quoli)
- **Year Founded:** 2023
- **HQ Location:** Denver, US
- **Twitter:** @GetQuoli  
41 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=16fdc01a001baa986ca6ce13af3b3d2a4239eaf57aad55d0ddd9f310c1dd88b0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetquoli%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Quoli?

**["Quoli is the best reviews app"](https://www.g2.com/survey_responses/quoli-review-9362729)**

**Rating:** 5.0/5.0 stars

_— Max A._

[Read full review](https://www.g2.com/survey_responses/quoli-review-9362729)

### [Ratingful](https://www.g2.com/products/ratingful/reviews)

Improve your online reputation and obtain more 5-star Google reviews with Ratingful. Our platform simplifies the process of requesting reviews from customers, safeguarding your ratings, highlighting your top reviews, and monitoring your digital reputation. You can also reply to Google and Facebook reviews without leaving our platform, and prevent negative feedback from being publicly displayed. Join Ratingful today to entice more customers to your business.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Ratingful?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 6.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Ratingful?

- **Seller:** [Ratingful](https://www.g2.com/sellers/ratingful)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Ratingful?

**["The easiest way to get more 5 star reviews"](https://www.g2.com/survey_responses/ratingful-review-8117057)**

**Rating:** 5.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/ratingful-review-8117057)

### [RecensioAI](https://www.g2.com/products/recensioai/reviews)

RecensioAI is review management software that helps local businesses get more Google reviews, respond to every customer instantly, and rank higher in local search results, without hiring a marketing team. More reviews. Faster responses. Better local rankings. That's the result. RecensioAI is how you get there without adding headcount, without an agency, and without stitching together five separate tools. Most local businesses lose customers they never even see coming. A bad review sits unanswered for a week. The Google Business Profile hasn't been touched in months. There's no time to post on social. Email marketing is something you'll "get to eventually." Enterprise reputation management platforms built for franchises and hospital networks don't solve this, they're not built for a business with one location and no marketing team. RecensioAI is built specifically for businesses like yours. Collect more 5-star Google reviews automatically through email, SMS, and QR codes, so you stop relying on customers remembering to leave one. Every customer gets a direct, private way to reach you first, so issues get resolved before they turn into public complaints. AI replies to every review instantly, in your tone, in your customer's language, so nothing sits unanswered. Your Google Business Profile stays active and optimized for local search without you touching it. Your best reviews turn into branded posts on Google, Instagram, and Facebook, so social proof builds itself. Email campaigns go out to your customer list, so you're not paying for a separate marketing tool you never open. Guest WiFi captures leads automatically. Local search rankings are tracked against nearby competitors, so you know exactly where you stand. Six marketing channels. One login. One bill you can actually explain to yourself at the end of the month. Built for restaurants, hotels, salons, dental practices, gyms, retail stores, and local service businesses of any size, from one location to twenty. Setup takes 10 minutes. No IT ticket, no onboarding call, no agency required.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate RecensioAI?

- **Retail:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind RecensioAI?

- **Seller:** [RecensioAI](https://www.g2.com/sellers/recensioai)
- **Year Founded:** 2026
- **HQ Location:** Cuijk, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=758b101b8df8e785148d9a71cba611214aad073dfa2f1e8e07e57f00222984d9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frecensioai&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of RecensioAI?

**["More Reviews, Social Sharing, and Lead-Generating Email Marketing in One Tool"](https://www.g2.com/survey_responses/recensioai-review-13183999)**

**Rating:** 5.0/5.0 stars

_— Ristorante & Pizzeria L._

[Read full review](https://www.g2.com/survey_responses/recensioai-review-13183999)

### [Replio](https://www.g2.com/products/replio-2026-06-19/reviews)

Replio is coaching intelligence built for multi-unit and franchise restaurants. It reads every guest review across Google, Yelp, TripAdvisor, OpenTable, DoorDash, and Uber Eats, polls them hourly, and tags each one to a brand standard using the guest's own words. Every morning by 6am local, each operator receives a Daily Coaching Brief:three actions for the floor, two huddle prompts, one recognition cue with the guest's exact words, and all reviews drafted replies ready for review written in that operator's voice. The brief is written and tone-calibrated, not a generic template, so a general manager can act on it before the doors open. Corporate and franchisor teams get a roll-up across every location: brand-standard adherence by unit, coaching streaks, one-star theme clusters, and where the experience gap is widening across the network. One source of truth, two views, both in service of a more consistent guest experience anywhere someone walks in.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Replio?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Replio?

- **Seller:** [Replio](https://www.g2.com/sellers/replio-2026-06-19)
- **Year Founded:** 2026
- **HQ Location:** Houston, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=37fb91ab7ef225fc9333d6c1b6699359df882775b459843dc8843aba20cd44f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frepliohq%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Replio?

**["Turns my reviews into a to do list I can actually act on"](https://www.g2.com/survey_responses/replio-review-12983381)**

**Rating:** 5.0/5.0 stars

_— Chase k._

[Read full review](https://www.g2.com/survey_responses/replio-review-12983381)

### [ReplyArgus](https://www.g2.com/products/replyargus/reviews)

Reply Argus watches every review on the App Store and Google Play and drafts an on-brand reply before you wake, in the reviewer's own language. You approve. It ships. Ratings climb.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind ReplyArgus?

- **Seller:** [Reply Argus](https://www.g2.com/sellers/reply-argus)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of ReplyArgus?

**["Streamlined Response Management, Boosts User Trust"](https://www.g2.com/survey_responses/replyargus-review-13065282)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/replyargus-review-13065282)

### [Reputation Studio by 1440](https://www.g2.com/products/reputation-studio-by-1440/reviews)

Reviews Impact Revenue! Get the most out of your Customer Engagement team by allowing them to have a positive impact on growth by engaging your customers in the moments that matter. PRODUCT REVIEWS Aggregate your Global Online Reputation and Leverage the data from all your product reviews from Amazon, PowerReviews, Yotpo, Bazaarvoice Direct, Bazaarvoice Connections Network, and more. Gain visibility into what products your customers love, and also understand what products need to be improved or even removed from your available inventory. LOCATION REVIEWS Track all location reviews in one place. Reputation Studio gives you the power to filter for reviews of one location, or compile reviews across multiple locations. You can identify global opportunities to improve customer service and address individual pain points in your operations and processes. Integrates with Yext, Yelp, Google My Business, and more! APP REVIEWS Reviews and Ratings are the single biggest influencer for downloads in mobile app marketplaces like iOS App Store and Google Play. Quickly address users' needs and concerns by reading and responding to reviews. Empower your teams to roll-out quick updates and new feature releases based on real-time feedback.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Reputation Studio by 1440?

- **Seller:** [Cloud Conversion](https://www.g2.com/sellers/cloud-conversion)
- **Year Founded:** 2009
- **HQ Location:** Park City, UT
- **Twitter:** @1440io  
1,328 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8eb02661d6f326f9f6b2193e81e7e14689c10ac54f92ba83fc1fd464f0ce8e24&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1440io%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Reputation Studio by 1440?

**["Saves up a lot of manual efforts taken for reporting"](https://www.g2.com/survey_responses/reputation-studio-by-1440-review-6546562)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/reputation-studio-by-1440-review-6546562)

**["Reputation Studio Review"](https://www.g2.com/survey_responses/reputation-studio-by-1440-review-4967976)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/reputation-studio-by-1440-review-4967976)

#### What Are G2 Users Discussing About Reputation Studio by 1440?

- [What is Reputation Studio by 1440 used for?](https://www.g2.com/discussions/what-is-reputation-studio-by-1440-used-for)

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[Browse Review Management Themes](/categories/review-management-software/themes)

 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated April 10, 2026

Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback.

### Core Capabilities of Review Management Software

To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must:

- Collect and capture feedback on e-commerce websites through reviews
- Be applicable for both product and service reviews
- Moderate, manage, and analyze reviews
- Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website
- Optimize for desktop, mobile, or tablet use

### Common Use Cases for Review Management Software

E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include:

- Collecting post-purchase reviews via automated email follow-ups or on-site prompts
- Moderating and responding to customer reviews to demonstrate responsiveness and build trust
- Analyzing review data to identify product or service improvement opportunities

### How Review Management Software Differs from Other Tools

Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement.

### Insights from G2 on Review Management Software

Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption.

Show More

* * *

## How Do You Choose the Right Review Management Software?

### What You Should Know About Product Reviews Software

### What is review management software?

Review management software is a powerful tool that enables businesses to effectively oversee and engage with customer reviews and feedback across multiple platforms. By consolidating reviews from various sources into a single, centralized dashboard, this software simplifies the process of monitoring and responding to customer interactions. This streamlined approach saves time and enhances businesses' ability to improve their service and reputation based on customer insights.

This type of software should not be confused with review platforms, even though they serve similar purposes. Review platforms allow any product or service provider to collect reviews, while a company usually uses review management software to create its own reviews portal.

### Key benefits of review management software

- Generate brand awareness to help ensure consumers are aware of the distinctive qualities of a brand.
- Encourage authenticity by allowing prospects and customers to learn about brand weaknesses.
- Allow consumers to provide feedback since a positive customer experience is essential to attract and retain customers.
- Increase sales by understanding the overall brand image

### Why use review management software?

Review management software helps companies gather, manage, and analyze reviews from customers and consumers. What matters most, though, is using reviews to better engage with prospects and customers and adapt to market changes and consumer needs. The best review management platforms for brand reputation are built around exactly that: turning feedback into action before it affects the bottom line.

**Engagement—** Companies use review management tools to engage reviewers, address their concerns, and provide assistance when necessary. Engagement makes reviewers feel their opinions matter and can create relationships between consumers and brands. The strongest review management software makes this a team effort rather than a one-person job — [Birdeye](https://www.g2.com/products/birdeye/reviews) lets multiple team members collaborate on review responses and add internal notes so context isn't lost when someone's out, and [Reputation](https://www.g2.com/products/reputation/reviews) lets admins assign specific locations or reviews to the right manager rather than leaving everything in one shared inbox.

**Improve products and services—** Analyzing large numbers of reviews can generate valuable insights into a product or service's strengths and weaknesses. Companies can use this information to improve their offering, which can improve the customer experience and boost customer loyalty.

### Who uses review management software?

Reviewer feedback can benefit multiple company departments, from sales and marketing to product development.

**Marketing —** Marketers use review management software to capture and use reviews for promotional purposes. Review data helps marketers identify buyer personas and more accurately target prospects based on their preferences.

**Sales—** Salespeople use reviews to help prospects make buying decisions. While case studies and other types of content can still be useful in sales, genuine feedback from many customers is the most beneficial.

**Product management —** Product managers analyze customer feedback to define or improve go-to-market strategies to increase sales and customer satisfaction.

### Kinds of review management software

Review management software can be categorized in various ways depending on how vendors deliver standard and advanced functionality for review management.

**Best-of-breed—** Most review management software focuses exclusively on collecting and managing reviews. Some products provide additional features, such as brand management and technologies like artificial intelligence. Best-of-breed software has the benefit of providing all features as a single solution at a reasonable price.

**Suites—** Some vendors provide functionality to manage multiple types of consumer-generated content, such as questions and answers or curated social media content. Other features that may be included are e-commerce personalization, content management, product sampling, or brand protection. Suites are usually delivered as a mix of multiple software products that can be bought and used in multiple configurations.

**Point solutions —** A multitude of integrations and tools focus on a subset of the capabilities included in review management tools. These tools complement but cannot replace review management software.

### Review management software features

Based on G2 reviews, marketing and product teams evaluate review management software by comparing collection and moderation tools, syndication capabilities, and integration with CRM and marketing systems.

**Collection—** Reviews are usually collected through an online portal embedded in the company's website or online store. Reviewers can provide feedback when looking for or buying a product, but companies also use other methods to collect reviews. Some of the most important include email campaigns, social media, or pop-up ads. To streamline the collection process, most review management software solutions allow users to post multiple reviews simultaneously.

**Moderation—** Each review should be verified and validated to ensure it is genuine and applies to the right product. Moderation can be done automatically using algorithms to detect potential issues such as duplicate text. The identity of the reviewers and their eligibility for rewards can also be verified. Also, any changes to existing reviews should go through a validation process.

**Management—** Once reviews are validated and publicly available, they cannot be modified by reviewers or the company. However, administrators may need to manage reviews in certain situations. For instance, when a product is discontinued and removed from the website, the associated reviews will also be removed. If some of those reviews are also related to another product that is still active, they should not be deleted.

Visual display elements such as photos, ratings, or badges can make reviews more attractive.

[**Syndication**](https://www.g2.com/categories/product-reviews/f/syndication) **—** Syndication refers to using reviews to provide consumers with an overview of what others think about a product. Through syndication, companies can consolidate reviews about a product and display the results on their website or online store. Therefore, it is critical to match reviews with the right products and analyze all reviews for each product to generate stats.

Other features of review management software: [Community Q&A Capabilities](https://www.g2.com/categories/product-reviews/f/community-q-a), [Customer Service Capabilities](https://www.g2.com/categories/product-reviews/f/customer-service), [Engagement Capabilities](https://www.g2.com/categories/product-reviews/f/engagement), [Integration & APIs Capabilities](https://www.g2.com/categories/product-reviews/f/integration-apis), [Marketing Capabilities](https://www.g2.com/categories/product-reviews/f/marketing), [Response Types Capabilities](https://www.g2.com/categories/product-reviews/f/response-types), [Sampling Capabilities](https://www.g2.com/categories/product-reviews/f/sampling)

#### Additional review management software features

**Brand management—** Review data provides valuable details about how a brand is perceived. Companies can monitor reviews and respond when their brand is at risk due to negative feedback. Since companies cannot remove or alter reviews because they don’t like them, brand managers need to engage and address issues as soon as possible.

**Omnichannel communications—** Advanced review management platforms include multiple options for communicating with reviewers, such as email, social media, or SMS. Anyone can share reviews on multiple channels and comment on and rate them.

### Trends related to review management software

**Retail use—** While reviews are mostly used online, retailers are starting to gather consumer feedback in physical locations such as stores or public spaces. Retailers also test technologies like virtual and augmented reality to capture reviews and customer feedback.

**Artificial intelligence (AI) —** As reviews become more popular, their number can increase exponentially, which makes them challenging to manage and analyze. AI can help companies process large amounts of data and identify fraud attempts or duplicate content. AI makes it easy for companies to moderate tens of thousands of reviews. Furthermore, AI can help provide valuable insights into customer behavior, sentiment analysis, and industry trends. The best review management platforms with sentiment analysis turn this into an early-warning system rather than a retroactive report — [Reputation's](https://www.g2.com/products/reputation/reviews) AI identifies sentiment trends and customer friction points at scale and rolls them into a benchmarked reputation score, while [Birdeye](https://www.g2.com/products/birdeye/reviews) surfaces negative sentiment in near real time so a team can act on reputation alerts before a pattern turns into a bigger problem.

### Potential issues with review management software

**Moderation—** Review moderation requires necessary human and technical resources, which many companies cannot afford. While review management software usually provides functionality for moderation, this type of feature can vary significantly from one product to another. Also, moderation features rarely replace human intervention completely, meaning companies still require some moderators.

**Integration—** Review management systems integrate with other types of software, such as [CRM](https://www.g2.com/categories/crm), sales, and [marketing automation](https://www.g2.com/categories/marketing-automation). Since review data is essential to improving sales and marketing strategies, seamlessly transferring data between multiple systems is also important. Vendors usually provide standard integration and connectors or APIs, but these aren’t always enough for complex integrations. Companies may need to invest in additional software, such as [data integration software](https://www.g2.com/categories/data-integration).

**Review relevance—** Due to the fast pace of change in most markets, especially consumer products, reviews may become irrelevant very quickly. Companies need to constantly receive new reviews and ensure that irrelevant reviews don’t influence buyer behavior.

**Privacy —** While review management platform vendors provide secure features, companies in highly regulated industries often require additional privacy functionality. Examples include financial institutions, healthcare organizations, government agencies, and public sector agencies.

**Increased competition —** As reviews become more popular, finding new reviewers or convincing existing users to share new reviews will become difficult. More brands will try to source reviews from the same people, and they will need to provide better incentives.

### Software and services related to review management software

[**E-commerce personalization software**](https://www.g2.com/categories/e-commerce-personalization) **—** Companies can use reviews to learn about their customers and use this information to personalize their shopping experience. E-commerce personalization uses primarily data gathered through website tracking technology, but product reviews can provide valuable additional information.

[**Brand protection software**](https://www.g2.com/categories/brand-protection) **—** Review data can help companies identify threats that may negatively impact their branding. Brand protection software analyzes public data about a company’s products and services. Product data such as names, descriptions, or prices can be mentioned in reviews, and brands need to ensure that it’s accurate information.

[**Gamification software**](https://www.g2.com/categories/gamification) **—** Since monetary incentives aren’t always efficient for motivating reviewers, gamification software provides digital awards and achievements to improve engagement. It uses gaming principles to create competition between users, incentivizing them to write reviews or share and comment on reviews posted by others.

### Review Management Software FAQs

### Most Popular FAQs

#### Which review management software has the best reviews?

Across the[](https://www.g2.com/categories/review-management-software)[Review Management](https://www.g2.com/categories/review-management-software) category, the highest rated platforms for online reputation are also the most trusted names in verified user reviews, the ones that make collecting and responding to reviews feel automatic rather than an extra task.

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): Carries a solid review base at a perfect satisfaction score, with a hands-off system built to win more customers through consistent review generation.
- [Cacao](https://www.g2.com/products/cacao/reviews): Also posts a perfect score, with a synchronized console that keeps multi-location operators on top of consumer feedback across every site.
- [Kudoz Reviews](https://www.g2.com/products/kudoz-reviews/reviews): A smaller sample so far, though it matches the category's top satisfaction scores.

#### What is the best free review management software?

A handful of platforms in this category offer a genuine free trial rather than a stripped-down demo.

- [Birdeye](https://www.g2.com/products/birdeye/reviews): Listed among G2's free review management picks, with the largest review base in the category backing up strong satisfaction at that scale.
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews): Also appears on G2's free lists, with solid satisfaction scores across a wide range of company sizes.
- [Videowise](https://www.g2.com/products/videowise/reviews): Listed as a free option too, with a supportive team helping with development, integration, and ongoing account management.

#### Which review management platform offers the best review aggregation features?

The platforms that stand out here treat aggregation as a genuine single-pane-of-glass view, not just a list of links to separate review sites.

- [Cacao](https://www.g2.com/products/cacao/reviews): A synchronized console effortlessly aggregates real-time consumer feedback across multiple local business endpoints into one dashboard.
- [Okendo](https://www.g2.com/products/okendo/reviews): Makes review aggregation and displaying pretty seamless, consolidating what used to be three separate apps into one.
- [Birdeye](https://www.g2.com/products/birdeye/reviews): Lets a business view all important information in one location across multiple properties, saving time compared to checking each source separately.

#### What platform integrates review management with CRM tools?

The clearest fits among top review management vendors with business system integration are the platforms built to sync review activity directly with a business's existing customer records rather than operating as a separate silo.

- [Birdeye](https://www.g2.com/products/birdeye/reviews): Integrates with a wide range of different CRM platforms, making it easy to set up alongside systems already in place.
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews): Connects review and customer data together, which matters for teams that want reviews feeding directly into broader marketing workflows.
- [Okendo](https://www.g2.com/products/okendo/reviews): Integrates well with a business's site and email systems, keeping review data connected to the tools a team already relies on.

#### What is the best review management software?

The right answer depends on what a business needs most, but a few platforms come up across a wide range of use cases.

- [Okendo](https://www.g2.com/products/okendo/reviews): Carries a large, well-established review base, with expertise in review aggregation built up over a long time in the space.
- [Feefo](https://www.g2.com/products/feefo/reviews): A solid review base backs up consistently strong satisfaction, with support reviewers rate among the best in the category.
- [Experience.com](https://www.g2.com/products/experience-com/reviews): Makes it easy to manage and improve online reputation all in one place, with a guided onboarding process that gets positive marks.

### Small Business FAQs

#### What is the most affordable review management software for SMBs?

Within this category, a few platforms stand out specifically for strong price-to-value scores among smaller organizations.

- [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews): Posts the strongest price-to-value scores among small business reviewers in this data set.
- [EmbedReviews](https://www.g2.com/products/embedreviews/reviews): Also rates well on value, alongside support scores that hold up strongly for a smaller organization's needs.
- [Videowise](https://www.g2.com/products/videowise/reviews): Solid value scores back up a supportive team that helps smaller businesses through setup and integration.

#### What is the best review management software for startups?

Startups evaluating review management tools tend to prioritize something a lean team can run without a dedicated reputation manager.

- [Cacao](https://www.g2.com/products/cacao/reviews): Among small business reviewers, it posts a perfect satisfaction score, with a centralized console that keeps multi-location monitoring simple even for a small team.
- [Kudoz Reviews](https://www.g2.com/products/kudoz-reviews/reviews): Also earns a perfect score among smaller organizations, though the review base here is still modest.
- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): A large small-business review base backs up a fully automated system that gets more reviews without ongoing manual effort.

#### Which review management software is the most user-friendly for small teams?

Ease of use matters most at this stage, since the person managing reviews is often juggling several other responsibilities too.

- [Yotpo](https://www.g2.com/products/yotpo/reviews): Posts strong ease-of-use scores among small business reviewers in this data set.
- [EmbedReviews](https://www.g2.com/products/embedreviews/reviews): Also rates highly on ease of use, backed by support scores that stay strong for a smaller team.
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews): A strong ease-of-use score pairs with review and customer data working together in one place.

#### Which review management tool is easiest to set up for small teams?

Setup speed is one of the more differentiated ratings in this category, and small teams generally do best with something usable well before it needs to prove its worth.

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): Posts some of the strongest setup scores among small business reviewers in this data set.
- [Kudoz Reviews](https://www.g2.com/products/kudoz-reviews/reviews): Also posts a top-tier setup score, though the sample here is still small.
- [Cacao](https://www.g2.com/products/cacao/reviews): A strong setup score backs up a centralized console that's ready to monitor multiple locations from day one.

#### Which review management tool is best for local or service-based small businesses?

A distinct pattern in this category is small, service-based businesses focused on winning local search visibility rather than managing a large e-commerce catalog of reviews.

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): Built specifically to help businesses rank higher in local search and win more customers through automated review generation.
- [Experience.com](https://www.g2.com/products/experience-com/reviews): Guides small businesses through setting up a Google My Business page alongside broader online reputation management.
- [Lipscore](https://www.g2.com/products/lipscore/reviews): Strong satisfaction scores back up a platform built for straightforward review collection without a heavy setup process.

### Enterprise FAQs

#### What is best-rated review management software for large enterprises?

Within the Enterprise segment of this category, a smaller set of platforms have the review volume from large organizations to back up a strong rating.

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): Holds a perfect satisfaction score among its enterprise reviewers, consistent with the top ratings it earns at every organization size.
- [Birdeye](https://www.g2.com/products/birdeye/reviews): Carries by far the largest enterprise review base in this category, holding a strong rating even at that scale.
- [Experience.com](https://www.g2.com/products/experience-com/reviews): A smaller enterprise sample so far, though satisfaction holds up well among the larger-organization reviewers using it.

#### What is the most reliable review management tool for enterprises?

Reliability at this scale tends to come down to support responsiveness, since a large organization needs fast answers when reviews are coming in across many locations at once.

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): Support ratings are the strongest in this data set among enterprise reviewers.
- [Feefo](https://www.g2.com/products/feefo/reviews): Also posts strong enterprise support scores, consistent with a support team reviewers rate among the best in the category overall.
- [Birdeye](https://www.g2.com/products/birdeye/reviews): Support scores stay solid across the largest enterprise review base in the category.

#### Which platform offers the strongest review aggregation for enterprise teams?

At enterprise scale, aggregation needs to hold up across many properties and locations, not just a handful of review sources.

- [Birdeye](https://www.g2.com/products/birdeye/reviews): Lets an enterprise view all important information in one location across multiple properties, backed by the largest enterprise review base in this category.
- [Reputation](https://www.g2.com/products/reputation/reviews): Built specifically around aggregating and managing reputation data at scale for larger organizations with multiple locations.

#### Which platform offers the strongest CRM integration for enterprise teams?

At this scale, CRM integration needs to sync review data across many teams and touchpoints, not just a single sales pipeline.

- [Birdeye](https://www.g2.com/products/birdeye/reviews): Integrates with a wide range of CRM platforms, a feature that scales cleanly across the largest enterprise review base in this category.
- [SingleInterface](https://www.g2.com/products/singleinterface/reviews): Solid enterprise satisfaction scores back up a platform built to connect listings, reviews, and customer data across multi-location operations.

#### Which review management platform is best for multi-location or franchise enterprises?

Large, multi-location organizations need a platform built to manage reputation across many sites at once, not a tool designed for a single storefront.

- [Birdeye](https://www.g2.com/products/birdeye/reviews): Reviewers specifically cite the ability to view important information across multiple properties in one place, which matters more as the number of locations grows.
- [SingleInterface](https://www.g2.com/products/singleinterface/reviews): Positioned around managing listings and reviews consistently across many locations for larger, multi-site operations.
- [Reputation](https://www.g2.com/products/reputation/reviews): A solid enterprise review base backs up a platform built for reputation management at scale across a large portfolio of locations.